google-apis-contactcenterinsights_v1 0.40.0 → 0.42.0
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@@ -22,6 +22,42 @@ module Google
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module Apis
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module ContactcenterinsightsV1
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class GoogleCloudContactcenterinsightsV1AgentCoachingInstruction
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class Representation < Google::Apis::Core::JsonRepresentation; end
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include Google::Apis::Core::JsonObjectSupport
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end
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class GoogleCloudContactcenterinsightsV1AgentCoachingSuggestion
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class Representation < Google::Apis::Core::JsonRepresentation; end
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include Google::Apis::Core::JsonObjectSupport
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end
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class GoogleCloudContactcenterinsightsV1AgentCoachingSuggestionAgentActionSuggestion
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class Representation < Google::Apis::Core::JsonRepresentation; end
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include Google::Apis::Core::JsonObjectSupport
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end
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class GoogleCloudContactcenterinsightsV1AgentCoachingSuggestionAgentCoachingSuggestionEval
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class Representation < Google::Apis::Core::JsonRepresentation; end
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include Google::Apis::Core::JsonObjectSupport
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end
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class GoogleCloudContactcenterinsightsV1AgentCoachingSuggestionAgentCoachingSuggestionReasoning
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class Representation < Google::Apis::Core::JsonRepresentation; end
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include Google::Apis::Core::JsonObjectSupport
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end
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class GoogleCloudContactcenterinsightsV1AgentCoachingSuggestionSampleResponse
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class Representation < Google::Apis::Core::JsonRepresentation; end
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include Google::Apis::Core::JsonObjectSupport
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end
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class GoogleCloudContactcenterinsightsV1Analysis
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class Representation < Google::Apis::Core::JsonRepresentation; end
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@@ -346,12 +382,72 @@ module Google
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include Google::Apis::Core::JsonObjectSupport
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end
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class GoogleCloudContactcenterinsightsV1FreeFormSuggestion
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class Representation < Google::Apis::Core::JsonRepresentation; end
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include Google::Apis::Core::JsonObjectSupport
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end
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class GoogleCloudContactcenterinsightsV1GcsSource
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class Representation < Google::Apis::Core::JsonRepresentation; end
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include Google::Apis::Core::JsonObjectSupport
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end
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class GoogleCloudContactcenterinsightsV1GeneratorSuggestion
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class Representation < Google::Apis::Core::JsonRepresentation; end
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include Google::Apis::Core::JsonObjectSupport
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end
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class GoogleCloudContactcenterinsightsV1GetGeneratorSuggestionResponse
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class Representation < Google::Apis::Core::JsonRepresentation; end
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include Google::Apis::Core::JsonObjectSupport
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end
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class GoogleCloudContactcenterinsightsV1GetKnowledgeAssistResponse
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class Representation < Google::Apis::Core::JsonRepresentation; end
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include Google::Apis::Core::JsonObjectSupport
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end
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class GoogleCloudContactcenterinsightsV1GetKnowledgeAssistResponseKnowledgeAnswer
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class Representation < Google::Apis::Core::JsonRepresentation; end
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include Google::Apis::Core::JsonObjectSupport
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end
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class GoogleCloudContactcenterinsightsV1GetKnowledgeAssistResponseKnowledgeAnswerFaqSource
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class Representation < Google::Apis::Core::JsonRepresentation; end
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include Google::Apis::Core::JsonObjectSupport
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end
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class GoogleCloudContactcenterinsightsV1GetKnowledgeAssistResponseKnowledgeAnswerGenerativeSource
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class Representation < Google::Apis::Core::JsonRepresentation; end
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include Google::Apis::Core::JsonObjectSupport
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end
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class GoogleCloudContactcenterinsightsV1GetKnowledgeAssistResponseKnowledgeAnswerGenerativeSourceSnippet
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class Representation < Google::Apis::Core::JsonRepresentation; end
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include Google::Apis::Core::JsonObjectSupport
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end
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class GoogleCloudContactcenterinsightsV1GetKnowledgeAssistResponseKnowledgeAnswerIntentMatchingSource
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class Representation < Google::Apis::Core::JsonRepresentation; end
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include Google::Apis::Core::JsonObjectSupport
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end
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class GoogleCloudContactcenterinsightsV1GetKnowledgeAssistResponseSuggestedQuery
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class Representation < Google::Apis::Core::JsonRepresentation; end
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include Google::Apis::Core::JsonObjectSupport
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end
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class GoogleCloudContactcenterinsightsV1HoldData
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class Representation < Google::Apis::Core::JsonRepresentation; end
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@@ -568,6 +664,18 @@ module Google
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include Google::Apis::Core::JsonObjectSupport
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end
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class GoogleCloudContactcenterinsightsV1SearchKnowledgeAnswer
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class Representation < Google::Apis::Core::JsonRepresentation; end
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include Google::Apis::Core::JsonObjectSupport
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end
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class GoogleCloudContactcenterinsightsV1SearchKnowledgeAnswerAnswerSource
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class Representation < Google::Apis::Core::JsonRepresentation; end
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include Google::Apis::Core::JsonObjectSupport
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end
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class GoogleCloudContactcenterinsightsV1SentimentData
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class Representation < Google::Apis::Core::JsonRepresentation; end
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@@ -610,6 +718,18 @@ module Google
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include Google::Apis::Core::JsonObjectSupport
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end
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class GoogleCloudContactcenterinsightsV1SummarySuggestion
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class Representation < Google::Apis::Core::JsonRepresentation; end
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include Google::Apis::Core::JsonObjectSupport
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end
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class GoogleCloudContactcenterinsightsV1SummarySuggestionSummarySection
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class Representation < Google::Apis::Core::JsonRepresentation; end
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include Google::Apis::Core::JsonObjectSupport
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end
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class GoogleCloudContactcenterinsightsV1UndeployIssueModelMetadata
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class Representation < Google::Apis::Core::JsonRepresentation; end
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@@ -646,6 +766,42 @@ module Google
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include Google::Apis::Core::JsonObjectSupport
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end
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class GoogleCloudContactcenterinsightsV1alpha1AgentCoachingInstruction
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class Representation < Google::Apis::Core::JsonRepresentation; end
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include Google::Apis::Core::JsonObjectSupport
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end
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class GoogleCloudContactcenterinsightsV1alpha1AgentCoachingSuggestion
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class Representation < Google::Apis::Core::JsonRepresentation; end
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include Google::Apis::Core::JsonObjectSupport
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end
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class GoogleCloudContactcenterinsightsV1alpha1AgentCoachingSuggestionAgentActionSuggestion
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class Representation < Google::Apis::Core::JsonRepresentation; end
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include Google::Apis::Core::JsonObjectSupport
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end
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class GoogleCloudContactcenterinsightsV1alpha1AgentCoachingSuggestionAgentCoachingSuggestionEval
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class Representation < Google::Apis::Core::JsonRepresentation; end
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include Google::Apis::Core::JsonObjectSupport
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end
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class GoogleCloudContactcenterinsightsV1alpha1AgentCoachingSuggestionAgentCoachingSuggestionReasoning
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class Representation < Google::Apis::Core::JsonRepresentation; end
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include Google::Apis::Core::JsonObjectSupport
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end
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class GoogleCloudContactcenterinsightsV1alpha1AgentCoachingSuggestionSampleResponse
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class Representation < Google::Apis::Core::JsonRepresentation; end
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include Google::Apis::Core::JsonObjectSupport
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end
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class GoogleCloudContactcenterinsightsV1alpha1Analysis
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class Representation < Google::Apis::Core::JsonRepresentation; end
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@@ -940,12 +1096,72 @@ module Google
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include Google::Apis::Core::JsonObjectSupport
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end
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class GoogleCloudContactcenterinsightsV1alpha1FreeFormSuggestion
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class Representation < Google::Apis::Core::JsonRepresentation; end
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include Google::Apis::Core::JsonObjectSupport
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end
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class GoogleCloudContactcenterinsightsV1alpha1GcsSource
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class Representation < Google::Apis::Core::JsonRepresentation; end
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include Google::Apis::Core::JsonObjectSupport
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end
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class GoogleCloudContactcenterinsightsV1alpha1GeneratorSuggestion
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class Representation < Google::Apis::Core::JsonRepresentation; end
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include Google::Apis::Core::JsonObjectSupport
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end
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class GoogleCloudContactcenterinsightsV1alpha1GetGeneratorSuggestionResponse
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class Representation < Google::Apis::Core::JsonRepresentation; end
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include Google::Apis::Core::JsonObjectSupport
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end
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class GoogleCloudContactcenterinsightsV1alpha1GetKnowledgeAssistResponse
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class Representation < Google::Apis::Core::JsonRepresentation; end
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include Google::Apis::Core::JsonObjectSupport
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end
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class GoogleCloudContactcenterinsightsV1alpha1GetKnowledgeAssistResponseKnowledgeAnswer
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class Representation < Google::Apis::Core::JsonRepresentation; end
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include Google::Apis::Core::JsonObjectSupport
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end
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class GoogleCloudContactcenterinsightsV1alpha1GetKnowledgeAssistResponseKnowledgeAnswerFaqSource
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class Representation < Google::Apis::Core::JsonRepresentation; end
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include Google::Apis::Core::JsonObjectSupport
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end
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class GoogleCloudContactcenterinsightsV1alpha1GetKnowledgeAssistResponseKnowledgeAnswerGenerativeSource
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class Representation < Google::Apis::Core::JsonRepresentation; end
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include Google::Apis::Core::JsonObjectSupport
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end
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class GoogleCloudContactcenterinsightsV1alpha1GetKnowledgeAssistResponseKnowledgeAnswerGenerativeSourceSnippet
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class Representation < Google::Apis::Core::JsonRepresentation; end
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include Google::Apis::Core::JsonObjectSupport
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end
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class GoogleCloudContactcenterinsightsV1alpha1GetKnowledgeAssistResponseKnowledgeAnswerIntentMatchingSource
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class Representation < Google::Apis::Core::JsonRepresentation; end
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include Google::Apis::Core::JsonObjectSupport
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end
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class GoogleCloudContactcenterinsightsV1alpha1GetKnowledgeAssistResponseSuggestedQuery
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class Representation < Google::Apis::Core::JsonRepresentation; end
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include Google::Apis::Core::JsonObjectSupport
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end
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class GoogleCloudContactcenterinsightsV1alpha1HoldData
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class Representation < Google::Apis::Core::JsonRepresentation; end
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@@ -1096,6 +1312,18 @@ module Google
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include Google::Apis::Core::JsonObjectSupport
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end
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class GoogleCloudContactcenterinsightsV1alpha1SearchKnowledgeAnswer
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class Representation < Google::Apis::Core::JsonRepresentation; end
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include Google::Apis::Core::JsonObjectSupport
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end
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class GoogleCloudContactcenterinsightsV1alpha1SearchKnowledgeAnswerAnswerSource
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class Representation < Google::Apis::Core::JsonRepresentation; end
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include Google::Apis::Core::JsonObjectSupport
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end
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class GoogleCloudContactcenterinsightsV1alpha1SentimentData
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class Representation < Google::Apis::Core::JsonRepresentation; end
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@@ -1126,6 +1354,18 @@ module Google
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include Google::Apis::Core::JsonObjectSupport
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end
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class GoogleCloudContactcenterinsightsV1alpha1SummarySuggestion
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class Representation < Google::Apis::Core::JsonRepresentation; end
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include Google::Apis::Core::JsonObjectSupport
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end
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class GoogleCloudContactcenterinsightsV1alpha1SummarySuggestionSummarySection
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class Representation < Google::Apis::Core::JsonRepresentation; end
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include Google::Apis::Core::JsonObjectSupport
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end
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class GoogleCloudContactcenterinsightsV1alpha1UndeployIssueModelMetadata
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class Representation < Google::Apis::Core::JsonRepresentation; end
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@@ -1180,6 +1420,64 @@ module Google
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include Google::Apis::Core::JsonObjectSupport
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end
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class GoogleCloudContactcenterinsightsV1AgentCoachingInstruction
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# @private
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class Representation < Google::Apis::Core::JsonRepresentation
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property :agent_action, as: 'agentAction'
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property :condition, as: 'condition'
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property :description, as: 'description'
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property :display_name, as: 'displayName'
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hash :metadata, as: 'metadata'
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property :system_action, as: 'systemAction'
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end
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end
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class GoogleCloudContactcenterinsightsV1AgentCoachingSuggestion
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# @private
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class Representation < Google::Apis::Core::JsonRepresentation
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collection :agent_action_suggestions, as: 'agentActionSuggestions', class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1AgentCoachingSuggestionAgentActionSuggestion, decorator: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1AgentCoachingSuggestionAgentActionSuggestion::Representation
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collection :applicable_instructions, as: 'applicableInstructions', class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1AgentCoachingInstruction, decorator: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1AgentCoachingInstruction::Representation
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collection :sample_responses, as: 'sampleResponses', class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1AgentCoachingSuggestionSampleResponse, decorator: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1AgentCoachingSuggestionSampleResponse::Representation
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property :suggestion_eval, as: 'suggestionEval', class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1AgentCoachingSuggestionAgentCoachingSuggestionEval, decorator: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1AgentCoachingSuggestionAgentCoachingSuggestionEval::Representation
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property :suggestion_reasoning, as: 'suggestionReasoning', class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1AgentCoachingSuggestionAgentCoachingSuggestionReasoning, decorator: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1AgentCoachingSuggestionAgentCoachingSuggestionReasoning::Representation
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end
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end
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class GoogleCloudContactcenterinsightsV1AgentCoachingSuggestionAgentActionSuggestion
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# @private
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class Representation < Google::Apis::Core::JsonRepresentation
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property :agent_action, as: 'agentAction'
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end
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end
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class GoogleCloudContactcenterinsightsV1AgentCoachingSuggestionAgentCoachingSuggestionEval
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# @private
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class Representation < Google::Apis::Core::JsonRepresentation
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property :action_action_suggestion_eval, as: 'actionActionSuggestionEval'
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property :sample_response_eval, as: 'sampleResponseEval'
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end
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end
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class GoogleCloudContactcenterinsightsV1AgentCoachingSuggestionAgentCoachingSuggestionReasoning
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# @private
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class Representation < Google::Apis::Core::JsonRepresentation
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property :agent_action_taken, as: 'agentActionTaken'
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property :issue_summary, as: 'issueSummary'
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end
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end
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class GoogleCloudContactcenterinsightsV1AgentCoachingSuggestionSampleResponse
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# @private
|
1476
|
+
class Representation < Google::Apis::Core::JsonRepresentation
|
1477
|
+
property :response_text, as: 'responseText'
|
1478
|
+
end
|
1479
|
+
end
|
1480
|
+
|
1183
1481
|
class GoogleCloudContactcenterinsightsV1Analysis
|
1184
1482
|
# @private
|
1185
1483
|
class Representation < Google::Apis::Core::JsonRepresentation
|
@@ -1760,6 +2058,14 @@ module Google
|
|
1760
2058
|
end
|
1761
2059
|
end
|
1762
2060
|
|
2061
|
+
class GoogleCloudContactcenterinsightsV1FreeFormSuggestion
|
2062
|
+
# @private
|
2063
|
+
class Representation < Google::Apis::Core::JsonRepresentation
|
2064
|
+
collection :labels, as: 'labels'
|
2065
|
+
property :response, as: 'response'
|
2066
|
+
end
|
2067
|
+
end
|
2068
|
+
|
1763
2069
|
class GoogleCloudContactcenterinsightsV1GcsSource
|
1764
2070
|
# @private
|
1765
2071
|
class Representation < Google::Apis::Core::JsonRepresentation
|
@@ -1768,6 +2074,92 @@ module Google
|
|
1768
2074
|
end
|
1769
2075
|
end
|
1770
2076
|
|
2077
|
+
class GoogleCloudContactcenterinsightsV1GeneratorSuggestion
|
2078
|
+
# @private
|
2079
|
+
class Representation < Google::Apis::Core::JsonRepresentation
|
2080
|
+
property :agent_coaching_suggestion, as: 'agentCoachingSuggestion', class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1AgentCoachingSuggestion, decorator: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1AgentCoachingSuggestion::Representation
|
2081
|
+
|
2082
|
+
property :free_form_suggestion, as: 'freeFormSuggestion', class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1FreeFormSuggestion, decorator: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1FreeFormSuggestion::Representation
|
2083
|
+
|
2084
|
+
property :summary_suggestion, as: 'summarySuggestion', class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1SummarySuggestion, decorator: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1SummarySuggestion::Representation
|
2085
|
+
|
2086
|
+
end
|
2087
|
+
end
|
2088
|
+
|
2089
|
+
class GoogleCloudContactcenterinsightsV1GetGeneratorSuggestionResponse
|
2090
|
+
# @private
|
2091
|
+
class Representation < Google::Apis::Core::JsonRepresentation
|
2092
|
+
property :generator_suggestion, as: 'generatorSuggestion', class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1GeneratorSuggestion, decorator: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1GeneratorSuggestion::Representation
|
2093
|
+
|
2094
|
+
end
|
2095
|
+
end
|
2096
|
+
|
2097
|
+
class GoogleCloudContactcenterinsightsV1GetKnowledgeAssistResponse
|
2098
|
+
# @private
|
2099
|
+
class Representation < Google::Apis::Core::JsonRepresentation
|
2100
|
+
property :suggested_query, as: 'suggestedQuery', class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1GetKnowledgeAssistResponseSuggestedQuery, decorator: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1GetKnowledgeAssistResponseSuggestedQuery::Representation
|
2101
|
+
|
2102
|
+
property :suggested_query_answer, as: 'suggestedQueryAnswer', class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1GetKnowledgeAssistResponseKnowledgeAnswer, decorator: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1GetKnowledgeAssistResponseKnowledgeAnswer::Representation
|
2103
|
+
|
2104
|
+
end
|
2105
|
+
end
|
2106
|
+
|
2107
|
+
class GoogleCloudContactcenterinsightsV1GetKnowledgeAssistResponseKnowledgeAnswer
|
2108
|
+
# @private
|
2109
|
+
class Representation < Google::Apis::Core::JsonRepresentation
|
2110
|
+
property :answer_text, as: 'answerText'
|
2111
|
+
property :faq_source, as: 'faqSource', class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1GetKnowledgeAssistResponseKnowledgeAnswerFaqSource, decorator: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1GetKnowledgeAssistResponseKnowledgeAnswerFaqSource::Representation
|
2112
|
+
|
2113
|
+
property :generative_source, as: 'generativeSource', class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1GetKnowledgeAssistResponseKnowledgeAnswerGenerativeSource, decorator: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1GetKnowledgeAssistResponseKnowledgeAnswerGenerativeSource::Representation
|
2114
|
+
|
2115
|
+
property :intent_matching_source, as: 'intentMatchingSource', class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1GetKnowledgeAssistResponseKnowledgeAnswerIntentMatchingSource, decorator: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1GetKnowledgeAssistResponseKnowledgeAnswerIntentMatchingSource::Representation
|
2116
|
+
|
2117
|
+
property :match_confidence, as: 'matchConfidence'
|
2118
|
+
end
|
2119
|
+
end
|
2120
|
+
|
2121
|
+
class GoogleCloudContactcenterinsightsV1GetKnowledgeAssistResponseKnowledgeAnswerFaqSource
|
2122
|
+
# @private
|
2123
|
+
class Representation < Google::Apis::Core::JsonRepresentation
|
2124
|
+
property :document, as: 'document'
|
2125
|
+
property :question, as: 'question'
|
2126
|
+
end
|
2127
|
+
end
|
2128
|
+
|
2129
|
+
class GoogleCloudContactcenterinsightsV1GetKnowledgeAssistResponseKnowledgeAnswerGenerativeSource
|
2130
|
+
# @private
|
2131
|
+
class Representation < Google::Apis::Core::JsonRepresentation
|
2132
|
+
collection :snippets, as: 'snippets', class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1GetKnowledgeAssistResponseKnowledgeAnswerGenerativeSourceSnippet, decorator: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1GetKnowledgeAssistResponseKnowledgeAnswerGenerativeSourceSnippet::Representation
|
2133
|
+
|
2134
|
+
end
|
2135
|
+
end
|
2136
|
+
|
2137
|
+
class GoogleCloudContactcenterinsightsV1GetKnowledgeAssistResponseKnowledgeAnswerGenerativeSourceSnippet
|
2138
|
+
# @private
|
2139
|
+
class Representation < Google::Apis::Core::JsonRepresentation
|
2140
|
+
property :document, as: 'document'
|
2141
|
+
property :text, as: 'text'
|
2142
|
+
property :title, as: 'title'
|
2143
|
+
property :uri, as: 'uri'
|
2144
|
+
end
|
2145
|
+
end
|
2146
|
+
|
2147
|
+
class GoogleCloudContactcenterinsightsV1GetKnowledgeAssistResponseKnowledgeAnswerIntentMatchingSource
|
2148
|
+
# @private
|
2149
|
+
class Representation < Google::Apis::Core::JsonRepresentation
|
2150
|
+
property :title, as: 'title'
|
2151
|
+
property :uri, as: 'uri'
|
2152
|
+
end
|
2153
|
+
end
|
2154
|
+
|
2155
|
+
class GoogleCloudContactcenterinsightsV1GetKnowledgeAssistResponseSuggestedQuery
|
2156
|
+
# @private
|
2157
|
+
class Representation < Google::Apis::Core::JsonRepresentation
|
2158
|
+
property :query_text, as: 'queryText'
|
2159
|
+
property :score, as: 'score'
|
2160
|
+
end
|
2161
|
+
end
|
2162
|
+
|
1771
2163
|
class GoogleCloudContactcenterinsightsV1HoldData
|
1772
2164
|
# @private
|
1773
2165
|
class Representation < Google::Apis::Core::JsonRepresentation
|
@@ -2114,6 +2506,12 @@ module Google
|
|
2114
2506
|
|
2115
2507
|
property :faq_answer, as: 'faqAnswer', class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1FaqAnswerData, decorator: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1FaqAnswerData::Representation
|
2116
2508
|
|
2509
|
+
property :generator_suggestion_result, as: 'generatorSuggestionResult', class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1GetGeneratorSuggestionResponse, decorator: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1GetGeneratorSuggestionResponse::Representation
|
2510
|
+
|
2511
|
+
property :knowledge_assist_result, as: 'knowledgeAssistResult', class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1GetKnowledgeAssistResponse, decorator: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1GetKnowledgeAssistResponse::Representation
|
2512
|
+
|
2513
|
+
property :knowledge_search_result, as: 'knowledgeSearchResult', class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1SearchKnowledgeAnswer, decorator: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1SearchKnowledgeAnswer::Representation
|
2514
|
+
|
2117
2515
|
property :smart_compose_suggestion, as: 'smartComposeSuggestion', class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1SmartComposeSuggestionData, decorator: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1SmartComposeSuggestionData::Representation
|
2118
2516
|
|
2119
2517
|
property :smart_reply, as: 'smartReply', class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1SmartReplyData, decorator: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1SmartReplyData::Representation
|
@@ -2123,6 +2521,28 @@ module Google
|
|
2123
2521
|
end
|
2124
2522
|
end
|
2125
2523
|
|
2524
|
+
class GoogleCloudContactcenterinsightsV1SearchKnowledgeAnswer
|
2525
|
+
# @private
|
2526
|
+
class Representation < Google::Apis::Core::JsonRepresentation
|
2527
|
+
property :answer, as: 'answer'
|
2528
|
+
property :answer_record, as: 'answerRecord'
|
2529
|
+
collection :answer_sources, as: 'answerSources', class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1SearchKnowledgeAnswerAnswerSource, decorator: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1SearchKnowledgeAnswerAnswerSource::Representation
|
2530
|
+
|
2531
|
+
property :answer_type, as: 'answerType'
|
2532
|
+
property :confidence_score, as: 'confidenceScore'
|
2533
|
+
end
|
2534
|
+
end
|
2535
|
+
|
2536
|
+
class GoogleCloudContactcenterinsightsV1SearchKnowledgeAnswerAnswerSource
|
2537
|
+
# @private
|
2538
|
+
class Representation < Google::Apis::Core::JsonRepresentation
|
2539
|
+
property :document, as: 'document'
|
2540
|
+
property :snippet, as: 'snippet'
|
2541
|
+
property :title, as: 'title'
|
2542
|
+
property :uri, as: 'uri'
|
2543
|
+
end
|
2544
|
+
end
|
2545
|
+
|
2126
2546
|
class GoogleCloudContactcenterinsightsV1SentimentData
|
2127
2547
|
# @private
|
2128
2548
|
class Representation < Google::Apis::Core::JsonRepresentation
|
@@ -2192,6 +2612,22 @@ module Google
|
|
2192
2612
|
end
|
2193
2613
|
end
|
2194
2614
|
|
2615
|
+
class GoogleCloudContactcenterinsightsV1SummarySuggestion
|
2616
|
+
# @private
|
2617
|
+
class Representation < Google::Apis::Core::JsonRepresentation
|
2618
|
+
collection :summary_sections, as: 'summarySections', class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1SummarySuggestionSummarySection, decorator: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1SummarySuggestionSummarySection::Representation
|
2619
|
+
|
2620
|
+
end
|
2621
|
+
end
|
2622
|
+
|
2623
|
+
class GoogleCloudContactcenterinsightsV1SummarySuggestionSummarySection
|
2624
|
+
# @private
|
2625
|
+
class Representation < Google::Apis::Core::JsonRepresentation
|
2626
|
+
property :section, as: 'section'
|
2627
|
+
property :summary, as: 'summary'
|
2628
|
+
end
|
2629
|
+
end
|
2630
|
+
|
2195
2631
|
class GoogleCloudContactcenterinsightsV1UndeployIssueModelMetadata
|
2196
2632
|
# @private
|
2197
2633
|
class Representation < Google::Apis::Core::JsonRepresentation
|
@@ -2253,6 +2689,64 @@ module Google
|
|
2253
2689
|
end
|
2254
2690
|
end
|
2255
2691
|
|
2692
|
+
class GoogleCloudContactcenterinsightsV1alpha1AgentCoachingInstruction
|
2693
|
+
# @private
|
2694
|
+
class Representation < Google::Apis::Core::JsonRepresentation
|
2695
|
+
property :agent_action, as: 'agentAction'
|
2696
|
+
property :condition, as: 'condition'
|
2697
|
+
property :description, as: 'description'
|
2698
|
+
property :display_name, as: 'displayName'
|
2699
|
+
hash :metadata, as: 'metadata'
|
2700
|
+
property :system_action, as: 'systemAction'
|
2701
|
+
end
|
2702
|
+
end
|
2703
|
+
|
2704
|
+
class GoogleCloudContactcenterinsightsV1alpha1AgentCoachingSuggestion
|
2705
|
+
# @private
|
2706
|
+
class Representation < Google::Apis::Core::JsonRepresentation
|
2707
|
+
collection :agent_action_suggestions, as: 'agentActionSuggestions', class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1AgentCoachingSuggestionAgentActionSuggestion, decorator: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1AgentCoachingSuggestionAgentActionSuggestion::Representation
|
2708
|
+
|
2709
|
+
collection :applicable_instructions, as: 'applicableInstructions', class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1AgentCoachingInstruction, decorator: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1AgentCoachingInstruction::Representation
|
2710
|
+
|
2711
|
+
collection :sample_responses, as: 'sampleResponses', class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1AgentCoachingSuggestionSampleResponse, decorator: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1AgentCoachingSuggestionSampleResponse::Representation
|
2712
|
+
|
2713
|
+
property :suggestion_eval, as: 'suggestionEval', class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1AgentCoachingSuggestionAgentCoachingSuggestionEval, decorator: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1AgentCoachingSuggestionAgentCoachingSuggestionEval::Representation
|
2714
|
+
|
2715
|
+
property :suggestion_reasoning, as: 'suggestionReasoning', class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1AgentCoachingSuggestionAgentCoachingSuggestionReasoning, decorator: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1AgentCoachingSuggestionAgentCoachingSuggestionReasoning::Representation
|
2716
|
+
|
2717
|
+
end
|
2718
|
+
end
|
2719
|
+
|
2720
|
+
class GoogleCloudContactcenterinsightsV1alpha1AgentCoachingSuggestionAgentActionSuggestion
|
2721
|
+
# @private
|
2722
|
+
class Representation < Google::Apis::Core::JsonRepresentation
|
2723
|
+
property :agent_action, as: 'agentAction'
|
2724
|
+
end
|
2725
|
+
end
|
2726
|
+
|
2727
|
+
class GoogleCloudContactcenterinsightsV1alpha1AgentCoachingSuggestionAgentCoachingSuggestionEval
|
2728
|
+
# @private
|
2729
|
+
class Representation < Google::Apis::Core::JsonRepresentation
|
2730
|
+
property :action_action_suggestion_eval, as: 'actionActionSuggestionEval'
|
2731
|
+
property :sample_response_eval, as: 'sampleResponseEval'
|
2732
|
+
end
|
2733
|
+
end
|
2734
|
+
|
2735
|
+
class GoogleCloudContactcenterinsightsV1alpha1AgentCoachingSuggestionAgentCoachingSuggestionReasoning
|
2736
|
+
# @private
|
2737
|
+
class Representation < Google::Apis::Core::JsonRepresentation
|
2738
|
+
property :agent_action_taken, as: 'agentActionTaken'
|
2739
|
+
property :issue_summary, as: 'issueSummary'
|
2740
|
+
end
|
2741
|
+
end
|
2742
|
+
|
2743
|
+
class GoogleCloudContactcenterinsightsV1alpha1AgentCoachingSuggestionSampleResponse
|
2744
|
+
# @private
|
2745
|
+
class Representation < Google::Apis::Core::JsonRepresentation
|
2746
|
+
property :response_text, as: 'responseText'
|
2747
|
+
end
|
2748
|
+
end
|
2749
|
+
|
2256
2750
|
class GoogleCloudContactcenterinsightsV1alpha1Analysis
|
2257
2751
|
# @private
|
2258
2752
|
class Representation < Google::Apis::Core::JsonRepresentation
|
@@ -2785,6 +3279,14 @@ module Google
|
|
2785
3279
|
end
|
2786
3280
|
end
|
2787
3281
|
|
3282
|
+
class GoogleCloudContactcenterinsightsV1alpha1FreeFormSuggestion
|
3283
|
+
# @private
|
3284
|
+
class Representation < Google::Apis::Core::JsonRepresentation
|
3285
|
+
collection :labels, as: 'labels'
|
3286
|
+
property :response, as: 'response'
|
3287
|
+
end
|
3288
|
+
end
|
3289
|
+
|
2788
3290
|
class GoogleCloudContactcenterinsightsV1alpha1GcsSource
|
2789
3291
|
# @private
|
2790
3292
|
class Representation < Google::Apis::Core::JsonRepresentation
|
@@ -2793,6 +3295,92 @@ module Google
|
|
2793
3295
|
end
|
2794
3296
|
end
|
2795
3297
|
|
3298
|
+
class GoogleCloudContactcenterinsightsV1alpha1GeneratorSuggestion
|
3299
|
+
# @private
|
3300
|
+
class Representation < Google::Apis::Core::JsonRepresentation
|
3301
|
+
property :agent_coaching_suggestion, as: 'agentCoachingSuggestion', class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1AgentCoachingSuggestion, decorator: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1AgentCoachingSuggestion::Representation
|
3302
|
+
|
3303
|
+
property :free_form_suggestion, as: 'freeFormSuggestion', class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1FreeFormSuggestion, decorator: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1FreeFormSuggestion::Representation
|
3304
|
+
|
3305
|
+
property :summary_suggestion, as: 'summarySuggestion', class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1SummarySuggestion, decorator: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1SummarySuggestion::Representation
|
3306
|
+
|
3307
|
+
end
|
3308
|
+
end
|
3309
|
+
|
3310
|
+
class GoogleCloudContactcenterinsightsV1alpha1GetGeneratorSuggestionResponse
|
3311
|
+
# @private
|
3312
|
+
class Representation < Google::Apis::Core::JsonRepresentation
|
3313
|
+
property :generator_suggestion, as: 'generatorSuggestion', class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1GeneratorSuggestion, decorator: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1GeneratorSuggestion::Representation
|
3314
|
+
|
3315
|
+
end
|
3316
|
+
end
|
3317
|
+
|
3318
|
+
class GoogleCloudContactcenterinsightsV1alpha1GetKnowledgeAssistResponse
|
3319
|
+
# @private
|
3320
|
+
class Representation < Google::Apis::Core::JsonRepresentation
|
3321
|
+
property :suggested_query, as: 'suggestedQuery', class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1GetKnowledgeAssistResponseSuggestedQuery, decorator: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1GetKnowledgeAssistResponseSuggestedQuery::Representation
|
3322
|
+
|
3323
|
+
property :suggested_query_answer, as: 'suggestedQueryAnswer', class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1GetKnowledgeAssistResponseKnowledgeAnswer, decorator: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1GetKnowledgeAssistResponseKnowledgeAnswer::Representation
|
3324
|
+
|
3325
|
+
end
|
3326
|
+
end
|
3327
|
+
|
3328
|
+
class GoogleCloudContactcenterinsightsV1alpha1GetKnowledgeAssistResponseKnowledgeAnswer
|
3329
|
+
# @private
|
3330
|
+
class Representation < Google::Apis::Core::JsonRepresentation
|
3331
|
+
property :answer_text, as: 'answerText'
|
3332
|
+
property :faq_source, as: 'faqSource', class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1GetKnowledgeAssistResponseKnowledgeAnswerFaqSource, decorator: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1GetKnowledgeAssistResponseKnowledgeAnswerFaqSource::Representation
|
3333
|
+
|
3334
|
+
property :generative_source, as: 'generativeSource', class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1GetKnowledgeAssistResponseKnowledgeAnswerGenerativeSource, decorator: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1GetKnowledgeAssistResponseKnowledgeAnswerGenerativeSource::Representation
|
3335
|
+
|
3336
|
+
property :intent_matching_source, as: 'intentMatchingSource', class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1GetKnowledgeAssistResponseKnowledgeAnswerIntentMatchingSource, decorator: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1GetKnowledgeAssistResponseKnowledgeAnswerIntentMatchingSource::Representation
|
3337
|
+
|
3338
|
+
property :match_confidence, as: 'matchConfidence'
|
3339
|
+
end
|
3340
|
+
end
|
3341
|
+
|
3342
|
+
class GoogleCloudContactcenterinsightsV1alpha1GetKnowledgeAssistResponseKnowledgeAnswerFaqSource
|
3343
|
+
# @private
|
3344
|
+
class Representation < Google::Apis::Core::JsonRepresentation
|
3345
|
+
property :document, as: 'document'
|
3346
|
+
property :question, as: 'question'
|
3347
|
+
end
|
3348
|
+
end
|
3349
|
+
|
3350
|
+
class GoogleCloudContactcenterinsightsV1alpha1GetKnowledgeAssistResponseKnowledgeAnswerGenerativeSource
|
3351
|
+
# @private
|
3352
|
+
class Representation < Google::Apis::Core::JsonRepresentation
|
3353
|
+
collection :snippets, as: 'snippets', class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1GetKnowledgeAssistResponseKnowledgeAnswerGenerativeSourceSnippet, decorator: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1GetKnowledgeAssistResponseKnowledgeAnswerGenerativeSourceSnippet::Representation
|
3354
|
+
|
3355
|
+
end
|
3356
|
+
end
|
3357
|
+
|
3358
|
+
class GoogleCloudContactcenterinsightsV1alpha1GetKnowledgeAssistResponseKnowledgeAnswerGenerativeSourceSnippet
|
3359
|
+
# @private
|
3360
|
+
class Representation < Google::Apis::Core::JsonRepresentation
|
3361
|
+
property :document, as: 'document'
|
3362
|
+
property :text, as: 'text'
|
3363
|
+
property :title, as: 'title'
|
3364
|
+
property :uri, as: 'uri'
|
3365
|
+
end
|
3366
|
+
end
|
3367
|
+
|
3368
|
+
class GoogleCloudContactcenterinsightsV1alpha1GetKnowledgeAssistResponseKnowledgeAnswerIntentMatchingSource
|
3369
|
+
# @private
|
3370
|
+
class Representation < Google::Apis::Core::JsonRepresentation
|
3371
|
+
property :title, as: 'title'
|
3372
|
+
property :uri, as: 'uri'
|
3373
|
+
end
|
3374
|
+
end
|
3375
|
+
|
3376
|
+
class GoogleCloudContactcenterinsightsV1alpha1GetKnowledgeAssistResponseSuggestedQuery
|
3377
|
+
# @private
|
3378
|
+
class Representation < Google::Apis::Core::JsonRepresentation
|
3379
|
+
property :query_text, as: 'queryText'
|
3380
|
+
property :score, as: 'score'
|
3381
|
+
end
|
3382
|
+
end
|
3383
|
+
|
2796
3384
|
class GoogleCloudContactcenterinsightsV1alpha1HoldData
|
2797
3385
|
# @private
|
2798
3386
|
class Representation < Google::Apis::Core::JsonRepresentation
|
@@ -3031,6 +3619,12 @@ module Google
|
|
3031
3619
|
|
3032
3620
|
property :faq_answer, as: 'faqAnswer', class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1FaqAnswerData, decorator: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1FaqAnswerData::Representation
|
3033
3621
|
|
3622
|
+
property :generator_suggestion_result, as: 'generatorSuggestionResult', class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1GetGeneratorSuggestionResponse, decorator: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1GetGeneratorSuggestionResponse::Representation
|
3623
|
+
|
3624
|
+
property :knowledge_assist_result, as: 'knowledgeAssistResult', class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1GetKnowledgeAssistResponse, decorator: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1GetKnowledgeAssistResponse::Representation
|
3625
|
+
|
3626
|
+
property :knowledge_search_result, as: 'knowledgeSearchResult', class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1SearchKnowledgeAnswer, decorator: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1SearchKnowledgeAnswer::Representation
|
3627
|
+
|
3034
3628
|
property :smart_compose_suggestion, as: 'smartComposeSuggestion', class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1SmartComposeSuggestionData, decorator: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1SmartComposeSuggestionData::Representation
|
3035
3629
|
|
3036
3630
|
property :smart_reply, as: 'smartReply', class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1SmartReplyData, decorator: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1SmartReplyData::Representation
|
@@ -3040,6 +3634,28 @@ module Google
|
|
3040
3634
|
end
|
3041
3635
|
end
|
3042
3636
|
|
3637
|
+
class GoogleCloudContactcenterinsightsV1alpha1SearchKnowledgeAnswer
|
3638
|
+
# @private
|
3639
|
+
class Representation < Google::Apis::Core::JsonRepresentation
|
3640
|
+
property :answer, as: 'answer'
|
3641
|
+
property :answer_record, as: 'answerRecord'
|
3642
|
+
collection :answer_sources, as: 'answerSources', class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1SearchKnowledgeAnswerAnswerSource, decorator: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1SearchKnowledgeAnswerAnswerSource::Representation
|
3643
|
+
|
3644
|
+
property :answer_type, as: 'answerType'
|
3645
|
+
property :confidence_score, as: 'confidenceScore'
|
3646
|
+
end
|
3647
|
+
end
|
3648
|
+
|
3649
|
+
class GoogleCloudContactcenterinsightsV1alpha1SearchKnowledgeAnswerAnswerSource
|
3650
|
+
# @private
|
3651
|
+
class Representation < Google::Apis::Core::JsonRepresentation
|
3652
|
+
property :document, as: 'document'
|
3653
|
+
property :snippet, as: 'snippet'
|
3654
|
+
property :title, as: 'title'
|
3655
|
+
property :uri, as: 'uri'
|
3656
|
+
end
|
3657
|
+
end
|
3658
|
+
|
3043
3659
|
class GoogleCloudContactcenterinsightsV1alpha1SentimentData
|
3044
3660
|
# @private
|
3045
3661
|
class Representation < Google::Apis::Core::JsonRepresentation
|
@@ -3081,6 +3697,22 @@ module Google
|
|
3081
3697
|
end
|
3082
3698
|
end
|
3083
3699
|
|
3700
|
+
class GoogleCloudContactcenterinsightsV1alpha1SummarySuggestion
|
3701
|
+
# @private
|
3702
|
+
class Representation < Google::Apis::Core::JsonRepresentation
|
3703
|
+
collection :summary_sections, as: 'summarySections', class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1SummarySuggestionSummarySection, decorator: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1SummarySuggestionSummarySection::Representation
|
3704
|
+
|
3705
|
+
end
|
3706
|
+
end
|
3707
|
+
|
3708
|
+
class GoogleCloudContactcenterinsightsV1alpha1SummarySuggestionSummarySection
|
3709
|
+
# @private
|
3710
|
+
class Representation < Google::Apis::Core::JsonRepresentation
|
3711
|
+
property :section, as: 'section'
|
3712
|
+
property :summary, as: 'summary'
|
3713
|
+
end
|
3714
|
+
end
|
3715
|
+
|
3084
3716
|
class GoogleCloudContactcenterinsightsV1alpha1UndeployIssueModelMetadata
|
3085
3717
|
# @private
|
3086
3718
|
class Representation < Google::Apis::Core::JsonRepresentation
|