gitlab_support_readiness 1.4.1 → 1.5.0

data/lib/support_readiness/support_super_form_processor/global_ir_dotcom_trials_extension.rb

@@ -51,7 +51,7 @@ module Readiness
         ticket.comment = { html_body: body }
         ticket.subject = 'Internal Request - GitLab.com - Extend an existing trial'
         ticket.tags = %w[lnr_internal_request lnr_valid_request lnr_saas_trial lnr_saas_trial_extension]
-        ticket.tags.push('lnr_saas_trial_duo_related') if duo_related
+        ticket.tags.push('lnr_saas_trial_duo_related') if duo_related.to_s == 'yes'
         ticket.priority = request_priority
         ticket.status = 'new'
         ticket.ticket_form_id = @lnr_form.id
@@ -106,7 +106,7 @@ module Readiness
       # @author Jason Colyer
       # @since 1.0.42
       def self.request_priority
-        @request_priority ||= ENV.fetch('INTERNAL_REQUEST_GLOBAL_PRIORITY')
+        @request_priority ||= ENV.fetch('PRIORITY')
       end
 
       ##
@@ -115,7 +115,7 @@ module Readiness
       # @author Jason Colyer
       # @since 1.0.42
       def self.namespace_provided
-        @namespace_provided ||= ENV.fetch('SAAS_TRIAL_EXTEND_NAMESPACE')
+        @namespace_provided ||= ENV.fetch('NAMESPACE')
       end
 
       ##
@@ -124,7 +124,7 @@ module Readiness
       # @author Jason Colyer
       # @since 1.0.42
       def self.context
-        @context ||= ENV.fetch('INTERNAL_REQUEST_GLOBAL_CONTEXT')
+        @context ||= ENV.fetch('LNR_OTHER_CONTEXT')
       end
 
       ##
@@ -133,7 +133,7 @@ module Readiness
       # @author Jason Colyer
       # @since 1.0.42
       def self.contact_name
-        @contact_name ||= ENV.fetch('INTERNAL_REQUEST_GLOBAL_CONTACT_NAME')
+        @contact_name ||= ENV.fetch('CONTACT_NAME')
       end
 
       ##
@@ -142,7 +142,7 @@ module Readiness
       # @author Jason Colyer
       # @since 1.0.42
       def self.contact_email
-        @contact_email ||= ENV.fetch('INTERNAL_REQUEST_GLOBAL_EMAIL')
+        @contact_email ||= ENV.fetch('CONTACT_EMAIL')
       end
 
       ##
@@ -151,7 +151,7 @@ module Readiness
       # @author Jason Colyer
       # @since 1.0.42
       def self.company
-        @company ||= ENV.fetch('INTERNAL_REQUEST_GLOBAL_COMPANY_NAME')
+        @company ||= ENV.fetch('COMPANY')
       end
 
       ##
@@ -160,7 +160,7 @@ module Readiness
       # @author Jason Colyer
       # @since 1.0.42
       def self.opp_link
-        @opp_link ||= ENV.fetch('SAAS_TRIAL_EXTEND_SFDC_OPPORTUNITY')
+        @opp_link ||= ENV.fetch('SFDC_OPPORTUNITY')
       end
 
       ##
@@ -169,7 +169,7 @@ module Readiness
       # @author Jason Colyer
       # @since 1.0.42
       def self.extension_date
-        @extension_date ||= ENV.fetch('SAAS_TRIAL_EXTEND_EXPIRATION')
+        @extension_date ||= ENV.fetch('EXPIRATION_DATE')
       end
 
       ##
@@ -178,7 +178,7 @@ module Readiness
       # @author Jason Colyer
       # @since 1.0.42
       def self.plan
-        @plan ||= ENV.fetch('SAAS_TRIAL_EXTEND_PLAN')
+        @plan ||= ENV.fetch('COM_PLAN')
       end
 
       ##
@@ -187,7 +187,7 @@ module Readiness
       # @author Jason Colyer
       # @since 1.0.42
       def self.sfdc_account_link
-        @sfdc_account_link ||= ENV.fetch('SAAS_TRIAL_EXTEND_SFDC_ACCOUNT')
+        @sfdc_account_link ||= ENV.fetch('SFDC_ACCOUNT')
       end
 
       ##
@@ -196,7 +196,7 @@ module Readiness
       # @author Jason Colyer
       # @since 1.0.42
       def self.reason
-        @reason ||= ENV.fetch('SAAS_TRIAL_EXTEND_REASON')
+        @reason ||= ENV.fetch('EXTENSION_REASON')
       end
 
       ##
@@ -205,7 +205,7 @@ module Readiness
       # @author Jason Colyer
       # @since 1.3.0
       def self.duo_related
-        @duo_related ||= ENV.fetch('SAAS_TRIAL_EDIT_DUO_RELATED', false)
+        @duo_related ||= ENV.fetch('DUO_RELATED', false)
       end
 
       ##

data/lib/support_readiness/support_super_form_processor/global_ir_hackerone_license.rb

@@ -101,7 +101,7 @@ module Readiness
       # @author Jason Colyer
       # @since 1.0.42
       def self.request_priority
-        @request_priority ||= ENV.fetch('INTERNAL_REQUEST_GLOBAL_PRIORITY')
+        @request_priority ||= ENV.fetch('PRIORITY')
       end
 
       ##
@@ -110,7 +110,7 @@ module Readiness
       # @author Jason Colyer
       # @since 1.0.42
       def self.context
-        @context ||= ENV.fetch('INTERNAL_REQUEST_GLOBAL_CONTEXT')
+        @context ||= ENV.fetch('LNR_OTHER_CONTEXT')
       end
 
       ##
@@ -119,7 +119,7 @@ module Readiness
       # @author Jason Colyer
       # @since 1.0.42
       def self.contact_name
-        @contact_name ||= ENV.fetch('INTERNAL_REQUEST_GLOBAL_CONTACT_NAME')
+        @contact_name ||= ENV.fetch('CONTACT_NAME')
       end
 
       ##
@@ -128,7 +128,7 @@ module Readiness
       # @author Jason Colyer
       # @since 1.0.42
       def self.contact_email
-        @contact_email ||= ENV.fetch('INTERNAL_REQUEST_GLOBAL_EMAIL')
+        @contact_email ||= ENV.fetch('CONTACT_EMAIL')
       end
 
       ##
@@ -137,7 +137,7 @@ module Readiness
       # @author Jason Colyer
       # @since 1.0.42
       def self.company
-        @company ||= ENV.fetch('INTERNAL_REQUEST_GLOBAL_COMPANY_NAME')
+        @company ||= ENV.fetch('COMPANY')
       end
 
       ##

data/lib/support_readiness/support_super_form_processor/global_ir_oem_license.rb

@@ -99,16 +99,7 @@ module Readiness
       end
 
       def self.request_priority
-        @request_priority ||= ENV.fetch('INTERNAL_REQUEST_GLOBAL_PRIORITY')
-      end
-
-      ##
-      # Sets the global variable partner
-      #
-      # @author Jason Colyer
-      # @since 1.0.42
-      def self.partner
-        @partner ||= ENV.fetch('OEM_LICENSE_PARTNER')
+        @request_priority ||= ENV.fetch('PRIORITY')
       end
 
       ##
@@ -117,16 +108,7 @@ module Readiness
       # @author Jason Colyer
       # @since 1.0.42
       def self.company
-        @company ||= ENV.fetch('OEM_LICENSE_COMPANY_NAME')
-      end
-
-      ##
-      # Sets the global variable previous_email
-      #
-      # @author Jason Colyer
-      # @since 1.0.42
-      def self.previous_email
-        @previous_email ||= ENV.fetch('OEM_LICENSE_SENT_TO')
+        @company ||= ENV.fetch('OEM_CUSTOMER_COMPANY')
       end
 
       ##
@@ -135,16 +117,7 @@ module Readiness
       # @author Jason Colyer
       # @since 1.0.42
       def self.opportunity
-        @opportunity ||= ENV.fetch('OEM_LICENSE_SFDC_OPPORTUNITY')
-      end
-
-      ##
-      # Sets the global variable license
-      #
-      # @author Jason Colyer
-      # @since 1.0.42
-      def self.license
-        @license ||= ENV.fetch('OEM_LICENSE_PREVIOUS_LICENSE')
+        @opportunity ||= ENV.fetch('SFDC_OPPORTUNITY')
       end
 
       ##
@@ -153,7 +126,7 @@ module Readiness
       # @author Jason Colyer
       # @since 1.0.42
       def self.start_date
-        @start_date ||= ENV.fetch('OEM_LICENSE_START_DATE')
+        @start_date ||= ENV.fetch('START_DATE')
       end
 
       ##
@@ -162,7 +135,7 @@ module Readiness
       # @author Jason Colyer
       # @since 1.0.42
       def self.end_date
-        @end_date ||= ENV.fetch('OEM_LICENSE_END_DATE')
+        @end_date ||= ENV.fetch('EXPIRATION_DATE')
       end
 
       ##
@@ -171,7 +144,7 @@ module Readiness
       # @author Jason Colyer
       # @since 1.0.42
       def self.current_count
-        @current_count ||= ENV.fetch('OEM_LICENSE_SEATS')
+        @current_count ||= ENV.fetch('SEAT_COUNT')
       end
 
       ##
@@ -180,7 +153,7 @@ module Readiness
       # @author Jason Colyer
       # @since 1.0.42
       def self.previous_count
-        @previous_count ||= ENV.fetch('OEM_LICENSE_PREVIOUS')
+        @previous_count ||= ENV.fetch('PREVIOUS_COUNT')
       end
 
       ##
@@ -189,7 +162,7 @@ module Readiness
       # @author Jason Colyer
       # @since 1.0.42
       def self.trueup
-        @trueup ||= ENV.fetch('OEM_LICENSE_TRUEUPS')
+        @trueup ||= ENV.fetch('TRUEUP_COUNT')
       end
 
       ##
@@ -198,7 +171,7 @@ module Readiness
       # @author Jason Colyer
       # @since 1.0.42
       def self.sfdc_account_link
-        @sfdc_account_link ||= ENV.fetch('OEM_LICENSE_SFDC_ACCOUNT')
+        @sfdc_account_link ||= ENV.fetch('SFDC_ACCOUNT')
       end
 
       ##
@@ -207,7 +180,7 @@ module Readiness
       # @author Jason Colyer
       # @since 1.0.42
       def self.context
-        @context ||= ENV.fetch('INTERNAL_REQUEST_GLOBAL_CONTEXT')
+        @context ||= ENV.fetch('LNR_OTHER_CONTEXT')
       end
 
       ##
@@ -234,12 +207,6 @@ module Readiness
             <li>Company name: #{company}</li>
             <li>#{Readiness::SupportSuperFormProcessor::Shared.sfdc_opportunity_string(opportunity)}</li>
             <li>#{Readiness::SupportSuperFormProcessor::Shared.sfdc_account_string(sfdc_account_link)}</li>
-            <li>
-              Previous license sent to: <a href='mailto:#{previous_email}'>#{previous_email}</a>
-              <a href="https://www.zuora.com/platform/apps/search?searchTerm=#{previous_email}" target='_blank'>(Zuora Search)</a>
-              <a href="https://customers.gitlab.com/admin/customer?model_name=customer&query=#{previous_email}" target='_blank'>(Portal Search)</a>
-            </li>
-            <li>Previous License: <a href='#{license}' target='_blank'>#{license}</a></li>
             <li>Start date: #{start_date}</li>
             <li>End date: #{end_date}</li>
             <li>Current user count: #{current_count}</li>

data/lib/support_readiness/support_super_form_processor/global_ir_order_management.rb

@@ -104,7 +104,7 @@ module Readiness
       # @author Jason Colyer
       # @since 1.0.42
       def self.request_priority
-        @request_priority ||= ENV.fetch('INTERNAL_REQUEST_GLOBAL_PRIORITY')
+        @request_priority ||= ENV.fetch('PRIORITY')
       end
 
       ##
@@ -113,7 +113,7 @@ module Readiness
       # @author Jason Colyer
       # @since 1.0.42
       def self.context
-        @context ||= ENV.fetch('INTERNAL_REQUEST_GLOBAL_CONTEXT')
+        @context ||= ENV.fetch('LNR_OTHER_CONTEXT')
       end
 
       ##
@@ -122,7 +122,7 @@ module Readiness
       # @author Jason Colyer
       # @since 1.0.42
       def self.contact_name
-        @contact_name ||= ENV.fetch('INTERNAL_REQUEST_GLOBAL_CONTACT_NAME')
+        @contact_name ||= ENV.fetch('CONTACT_NAME')
       end
 
       ##
@@ -131,7 +131,7 @@ module Readiness
       # @author Jason Colyer
       # @since 1.0.42
       def self.contact_email
-        @contact_email ||= ENV.fetch('INTERNAL_REQUEST_GLOBAL_EMAIL')
+        @contact_email ||= ENV.fetch('CONTACT_EMAIL')
       end
 
       ##
@@ -140,7 +140,7 @@ module Readiness
       # @author Jason Colyer
       # @since 1.0.42
       def self.company
-        @company ||= ENV.fetch('INTERNAL_REQUEST_GLOBAL_COMPANY_NAME')
+        @company ||= ENV.fetch('COMPANY')
       end
 
       ##
@@ -149,7 +149,7 @@ module Readiness
       # @author Jason Colyer
       # @since 1.0.42
       def self.opp_link
-        @opp_link ||= ENV.fetch('ORDER_MANAGEMENT_SFDC_OPPORTUNITY')
+        @opp_link ||= ENV.fetch('SFDC_OPPORTUNITY')
       end
 
       ##
@@ -158,7 +158,7 @@ module Readiness
       # @author Jason Colyer
       # @since 1.0.42
       def self.sub_name
-        @sub_name ||= ENV.fetch('ORDER_MANAGEMENT_SUB_NAME')
+        @sub_name ||= ENV.fetch('SUB_NAME')
       end
 
       ##
@@ -167,7 +167,7 @@ module Readiness
       # @author Jason Colyer
       # @since 1.0.42
       def self.sub_id
-        @sub_id ||= ENV.fetch('ORDER_MANAGEMENT_ZUORA_ID')
+        @sub_id ||= ENV.fetch('ZUORA_SUB_ID')
       end
 
       ##
@@ -176,7 +176,7 @@ module Readiness
       # @author Jason Colyer
       # @since 1.0.42
       def self.start_date
-        @start_date ||= ENV.fetch('ORDER_MANAGEMENT_START_DATE')
+        @start_date ||= ENV.fetch('START_DATE')
       end
 
       ##
@@ -185,7 +185,7 @@ module Readiness
       # @author Jason Colyer
       # @since 1.0.42
       def self.end_date
-        @end_date ||= ENV.fetch('ORDER_MANAGEMENT_END_DATE')
+        @end_date ||= ENV.fetch('EXPIRATION_DATE')
       end
 
       ##
@@ -194,7 +194,7 @@ module Readiness
       # @author Jason Colyer
       # @since 1.0.42
       def self.current
-        @current ||= ENV.fetch('ORDER_MANAGEMENT_SEATS')
+        @current ||= ENV.fetch('SEAT_COUNT')
       end
 
       ##
@@ -203,7 +203,7 @@ module Readiness
       # @author Jason Colyer
       # @since 1.0.42
       def self.previous
-        @previous ||= ENV.fetch('ORDER_MANAGEMENT_PREVIOUS')
+        @previous ||= ENV.fetch('PREVIOUS_COUNT')
       end
 
       ##
@@ -212,7 +212,7 @@ module Readiness
       # @author Jason Colyer
       # @since 1.0.42
       def self.trueup
-        @trueup ||= ENV.fetch('ORDER_MANAGEMENT_TRUEUPS')
+        @trueup ||= ENV.fetch('TRUEUP_COUNT')
       end
 
       ##
@@ -221,7 +221,7 @@ module Readiness
       # @author Jason Colyer
       # @since 1.0.42
       def self.sfdc_account_link
-        @sfdc_account_link ||= ENV.fetch('ORDER_MANAGEMENT_SFDC_ACCOUNT')
+        @sfdc_account_link ||= ENV.fetch('SFDC_ACCOUNT')
       end
 
       ##
@@ -230,7 +230,7 @@ module Readiness
       # @author Jason Colyer
       # @since 1.0.42
       def self.plan
-        @plan ||= ENV.fetch('ORDER_MANAGEMENT_PLAN')
+        @plan ||= ENV.fetch('SM_PLAN')
       end
 
       ##

data/lib/support_readiness/support_super_form_processor/global_ir_other.rb

@@ -101,7 +101,7 @@ module Readiness
       # @author Jason Colyer
       # @since 1.0.42
       def self.request_priority
-        @request_priority ||= ENV.fetch('INTERNAL_REQUEST_GLOBAL_PRIORITY')
+        @request_priority ||= ENV.fetch('PRIORITY')
       end
 
       ##
@@ -110,7 +110,7 @@ module Readiness
       # @author Jason Colyer
       # @since 1.0.42
       def self.context
-        @context ||= ENV.fetch('INTERNAL_REQUEST_GLOBAL_CONTEXT')
+        @context ||= ENV.fetch('LNR_OTHER_CONTEXT')
       end
 
       ##
@@ -119,7 +119,7 @@ module Readiness
       # @author Jason Colyer
       # @since 1.0.42
       def self.sfdc_account_link
-        @sfdc_account_link ||= ENV.fetch('OTHER_SFDC_ACCOUNT')
+        @sfdc_account_link ||= ENV.fetch('SFDC_ACCOUNT')
       end
 
       ##

data/lib/support_readiness/support_super_form_processor/global_ir_provison_failure.rb

@@ -101,7 +101,7 @@ module Readiness
       # @author Jason Colyer
       # @since 1.0.42
       def self.request_priority
-        @request_priority ||= ENV.fetch('INTERNAL_REQUEST_GLOBAL_PRIORITY')
+        @request_priority ||= ENV.fetch('PRIORITY')
       end
 
       ##
@@ -110,7 +110,7 @@ module Readiness
       # @author Jason Colyer
       # @since 1.0.42
       def self.context
-        @context ||= ENV.fetch('INTERNAL_REQUEST_GLOBAL_CONTEXT')
+        @context ||= ENV.fetch('LNR_OTHER_CONTEXT')
       end
 
       ##
@@ -119,7 +119,7 @@ module Readiness
       # @author Jason Colyer
       # @since 1.0.42
       def self.customer_link
-        @customer_link ||= ENV.fetch('REPORT_PROVISION_FAILURE_CDOT')
+        @customer_link ||= ENV.fetch('CDOT_CUSTOMER')
       end
 
       ##
@@ -128,7 +128,7 @@ module Readiness
       # @author Jason Colyer
       # @since 1.0.42
       def self.provision_link
-        @provision_link ||= ENV.fetch('REPORT_PROVISION_FAILURE_ISSUE')
+        @provision_link ||= ENV.fetch('CDOT_PROVISION')
       end
 
       ##
@@ -137,7 +137,7 @@ module Readiness
       # @author Jason Colyer
       # @since 1.0.42
       def self.zuora_sub_link
-        @zuora_sub_link ||= ENV.fetch('REPORT_PROVISION_FAILURE_ZUORA')
+        @zuora_sub_link ||= ENV.fetch('OTHER_PROVISION_FAILURE')
       end
 
       ##
@@ -146,7 +146,7 @@ module Readiness
       # @author Jason Colyer
       # @since 1.0.42
       def self.provision_message
-        @provision_message ||= ENV.fetch('REPORT_PROVISION_FAILURE_DESCRIPTION')
+        @provision_message ||= ENV.fetch('PROVISON_DESCRIPTION')
       end
 
       ##
@@ -184,7 +184,7 @@ module Readiness
             Some additional context for this request is:
           </p>
           <pre>
-            #{@context}
+            #{context}
           </pre>
           <p>
             You can find the workflow for this ticket

data/lib/support_readiness/support_super_form_processor/global_ir_sm_subscriptions_did_not_receive.rb

@@ -101,7 +101,7 @@ module Readiness
       # @author Jason Colyer
       # @since 1.0.42
       def self.request_priority
-        @request_priority ||= ENV.fetch('INTERNAL_REQUEST_GLOBAL_PRIORITY')
+        @request_priority ||= ENV.fetch('PRIORITY')
       end
 
       ##
@@ -110,7 +110,7 @@ module Readiness
       # @author Jason Colyer
       # @since 1.0.42
       def self.context
-        @context ||= ENV.fetch('INTERNAL_REQUEST_GLOBAL_CONTEXT')
+        @context ||= ENV.fetch('LNR_OTHER_CONTEXT')
       end
 
       ##
@@ -119,7 +119,7 @@ module Readiness
       # @author Jason Colyer
       # @since 1.0.42
       def self.contact_name
-        @contact_name ||= ENV.fetch('INTERNAL_REQUEST_GLOBAL_CONTACT_NAME')
+        @contact_name ||= ENV.fetch('CONTACT_NAME')
       end
 
       ##
@@ -128,7 +128,7 @@ module Readiness
       # @author Jason Colyer
       # @since 1.0.42
       def self.contact_email
-        @contact_email ||= ENV.fetch('INTERNAL_REQUEST_GLOBAL_EMAIL')
+        @contact_email ||= ENV.fetch('CONTACT_EMAIL')
       end
 
       ##
@@ -137,7 +137,7 @@ module Readiness
       # @author Jason Colyer
       # @since 1.0.42
       def self.company
-        @company ||= ENV.fetch('INTERNAL_REQUEST_GLOBAL_COMPANY_NAME')
+        @company ||= ENV.fetch('COMPANY')
       end
 
       ##
@@ -146,7 +146,7 @@ module Readiness
       # @author Jason Colyer
       # @since 1.0.42
       def self.sfdc_account_link
-        @sfdc_account_link ||= ENV.fetch('SM_LICENSE_DID_NOT_RECEIVE_SFDC_ACCOUNT')
+        @sfdc_account_link ||= ENV.fetch('SFDC_ACCOUNT')
       end
 
       ##
@@ -155,7 +155,7 @@ module Readiness
       # @author Jason Colyer
       # @since 1.0.42
       def self.opp_link
-        @opp_link ||= ENV.fetch('SM_LICENSE_DID_NOT_RECEIVE_OPP_LINK')
+        @opp_link ||= ENV.fetch('SFDC_OPPORTUNITY')
       end
 
       ##

data/lib/support_readiness/support_super_form_processor/global_ir_sm_subscriptions_multiyear.rb

@@ -101,7 +101,7 @@ module Readiness
       # @author Jason Colyer
       # @since 1.0.42
       def self.request_priority
-        @request_priority ||= ENV.fetch('INTERNAL_REQUEST_GLOBAL_PRIORITY')
+        @request_priority ||= ENV.fetch('PRIORITY')
       end
 
       ##
@@ -110,7 +110,7 @@ module Readiness
       # @author Jason Colyer
       # @since 1.0.42
       def self.context
-        @context ||= ENV.fetch('INTERNAL_REQUEST_GLOBAL_CONTEXT')
+        @context ||= ENV.fetch('LNR_OTHER_CONTEXT')
       end
 
       ##
@@ -119,7 +119,7 @@ module Readiness
       # @author Jason Colyer
       # @since 1.0.42
       def self.contact_name
-        @contact_name ||= ENV.fetch('INTERNAL_REQUEST_GLOBAL_CONTACT_NAME')
+        @contact_name ||= ENV.fetch('CONTACT_NAME')
       end
 
       ##
@@ -128,7 +128,7 @@ module Readiness
       # @author Jason Colyer
       # @since 1.0.42
       def self.contact_email
-        @contact_email ||= ENV.fetch('INTERNAL_REQUEST_GLOBAL_EMAIL')
+        @contact_email ||= ENV.fetch('CONTACT_EMAIL')
       end
 
       ##
@@ -137,7 +137,7 @@ module Readiness
       # @author Jason Colyer
       # @since 1.0.42
       def self.company
-        @company ||= ENV.fetch('INTERNAL_REQUEST_GLOBAL_COMPANY_NAME')
+        @company ||= ENV.fetch('COMPANY')
       end
 
       ##
@@ -146,7 +146,7 @@ module Readiness
       # @author Jason Colyer
       # @since 1.0.42
       def self.sfdc_account_link
-        @sfdc_account_link ||= ENV.fetch('SM_LICENSE_MULTIYEAR_SFDC_ACCOUNT')
+        @sfdc_account_link ||= ENV.fetch('SFDC_ACCOUNT')
       end
 
       ##
@@ -155,7 +155,7 @@ module Readiness
       # @author Jason Colyer
       # @since 1.0.42
       def self.opp_link
-        @opp_link ||= ENV.fetch('SM_LICENSE_MULTIYEAR_SFDC_OPPORTUNITY')
+        @opp_link ||= ENV.fetch('SFDC_OPPORTUNITY')
       end
 
       ##