gitlab_support_readiness 1.3.0 → 1.3.2

checksums.yaml

@@ -1,7 +1,7 @@
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data/lib/support_readiness/support_super_form_processor/global_ir_dotcom_subscriptions_extension.rb

@@ -243,6 +243,11 @@ module Readiness
             <li>Subscription name: #{sub_name}</li>
             <li>Reason for extension: #{reason}</li>
           </ul>
+          <p>
+            <b>
+              Verify the provided proof of approval of the extension before proceeding
+            </b>
+          </p>
           <p>
             Some additional context for this request is:
           </p>

data/lib/support_readiness/support_super_form_processor/global_ir_dotcom_trials_extension.rb

@@ -243,6 +243,11 @@ module Readiness
             <li>Plan: #{plan}</li>
             <li>Reason for extension: #{reason}</li>
           </ul>
+          <p>
+            <b>
+              Verify the provided proof of approval of the extension before proceeding
+            </b>
+          </p>
           <p>
             Some additional context for this request is:
           </p>

data/lib/support_readiness/support_super_form_processor/global_ir_sm_subscriptions_scl.rb

@@ -51,18 +51,18 @@ module Readiness
         ticket.status = 'new'
         ticket.ticket_form_id = @lnr_form.id
         ticket.custom_fields = [
-          { id: @area_of_focus_field, value: 'aof_lnr' },
-          { id: @ticket_stage_field, value: 'stage-frt' },
-          { id: @prfs_field, value: 'all_regions' },
-          { id: @plan_field, value: 'free_plan' },
-          { id: @sales_name_field, value: zd_user.name },
-          { id: @sales_email_field, value: zd_user.email },
-          { id: @severity_field, value: 'sev3' },
-          { id: @arr_field, value: '0' },
-          { id: @priority_field, value: 'medium' },
-          { id: @ir_category_field, value: 'ir_scl_exemption' },
-          { id: @ir_submitter_field, value: zd_user.email },
-          { id: @channel_field, value: 'created_by_agent' }          
+          { id: @area_of_focus_field.id, value: 'aof_lnr' },
+          { id: @ticket_stage_field.id, value: 'stage-frt' },
+          { id: @prfs_field.id, value: 'all_regions' },
+          { id: @plan_field.id, value: 'free_plan' },
+          { id: @sales_name_field.id, value: zd_user.name },
+          { id: @sales_email_field.id, value: zd_user.email },
+          { id: @severity_field.id, value: 'sev3' },
+          { id: @arr_field.id, value: '0' },
+          { id: @priority_field.id, value: 'medium' },
+          { id: @ir_category_field.id, value: 'ir_scl_exemption' },
+          { id: @ir_submitter_field.id, value: zd_user.email },
+          { id: @channel_field.id, value: 'created_by_agent' }          
         ]
         create = Readiness::Zendesk::Tickets.create!(@zendesk_client, ticket)
         puts "Ticket created: #{create.id}"

data/lib/support_readiness/support_super_form_processor/global_ir_sm_subscriptions_temp.rb

@@ -51,18 +51,18 @@ module Readiness
         ticket.status = 'new'
         ticket.ticket_form_id = @lnr_form.id
         ticket.custom_fields = [
-          { id: @area_of_focus_field, value: 'aof_lnr' },
-          { id: @ticket_stage_field, value: 'stage-frt' },
-          { id: @prfs_field, value: 'all_regions' },
-          { id: @plan_field, value: 'free_plan' },
-          { id: @sales_name_field, value: zd_user.name },
-          { id: @sales_email_field, value: zd_user.email },
-          { id: @severity_field, value: 'sev3' },
-          { id: @arr_field, value: '0' },
-          { id: @priority_field, value: 'medium' },
-          { id: @ir_category_field, value: 'ir_sm_temp' },
-          { id: @ir_submitter_field, value: zd_user.email },
-          { id: @channel_field, value: 'created_by_agent' }          
+          { id: @area_of_focus_field.id, value: 'aof_lnr' },
+          { id: @ticket_stage_field.id, value: 'stage-frt' },
+          { id: @prfs_field.id, value: 'all_regions' },
+          { id: @plan_field.id, value: 'free_plan' },
+          { id: @sales_name_field.id, value: zd_user.name },
+          { id: @sales_email_field.id, value: zd_user.email },
+          { id: @severity_field.id, value: 'sev3' },
+          { id: @arr_field.id, value: '0' },
+          { id: @priority_field.id, value: 'medium' },
+          { id: @ir_category_field.id, value: 'ir_sm_temp' },
+          { id: @ir_submitter_field.id, value: zd_user.email },
+          { id: @channel_field.id, value: 'created_by_agent' }          
         ]
         create = Readiness::Zendesk::Tickets.create!(@zendesk_client, ticket)
         puts "Ticket created: #{create.id}"
@@ -239,6 +239,11 @@ module Readiness
             <li>Plan for temp license: #{plan}</li>
             <li>Reason for extension: #{reason}</li>
           </ul>
+          <p>
+            <b>
+              Verify the provided proof of approval of the extension before proceeding
+            </b>
+          </p>
           <p>
             Some additional context for this request is:
           </p>

data/lib/support_readiness/support_super_form_processor/global_ir_sm_trials_extension.rb

@@ -231,13 +231,18 @@ module Readiness
               <a href="https://customers.gitlab.com/admin/customer?model_name=customer&query=#{contact_email}" target='_blank'>(Portal Search)</a>
             </li>
             <li>Company: #{company}</li>
-            <li>Current license: <a href='#{license_link}' target='_blank'><%= @license_link %></a></li>
+            <li>Current license: <a href='#{license_link}' target='_blank'>#{license_link}</a></li>
             <li>Current license expiration date: #{expiration}</li>
             <li>Desired expiration date: #{extension_date}</li>
             <li>User count: #{current}</li>
             <li>Plan: #{plan}</li>
             <li>Reason for extension: #{reason}</li>
           </ul>
+          <p>
+            <b>
+              Verify the provided proof of approval of the extension before proceeding
+            </b>
+          </p>
           <p>
             Some additional context for this request is:
           </p>

data/lib/support_readiness/support_super_form_processor/usgov_ir_sm_subs_temp.rb

@@ -211,6 +211,11 @@ module Readiness
             <li>Reason for extension: #{reason}</li>
             <li>GitLab Version: #{version}</li>
           </ul>
+          <p>
+            <b>
+              Verify the provided proof of approval of the extension before proceeding
+            </b>
+          </p>
           <p>
             Some additional context for this request is:
           </p>

data/lib/support_readiness/support_super_form_processor/usgov_ir_sm_trials_extension.rb

@@ -211,6 +211,11 @@ module Readiness
             <li>Reason for extension: #{reason}</li>
             <li>GitLab Version: #{version}</li>
           </ul>
+          <p>
+            <b>
+              Verify the provided proof of approval of the extension before proceeding
+            </b>
+          </p>
           <p>
             Some additional context for this request is:
           </p>

metadata

@@ -1,14 +1,14 @@
 --- !ruby/object:Gem::Specification
 name: gitlab_support_readiness
 version: !ruby/object:Gem::Version
-  version: 1.3.0
+  version: 1.3.2
 platform: ruby
 authors:
 - Jason Colyer
 autorequire: 
 bindir: bin
 cert_chain: []
-date: 2025-07-02 00:00:00.000000000 Z
+date: 2025-07-29 00:00:00.000000000 Z
 dependencies:
 - !ruby/object:Gem::Dependency
   name: activesupport