gitlab_support_readiness 1.0.72 → 1.0.73

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data/lib/support_readiness/zendesk/dynamic_content.rb

@@ -0,0 +1,230 @@
+# frozen_string_literal: true
+
+# Defines the module Readiness.
+module Readiness
+  # Defines the module Zendesk
+  module Zendesk
+    ##
+    # Defines the class DynamicContent within the module {Readiness::Zendesk}.
+    #
+    # @author Jason Colyer
+    # @since 1.0.73
+    class DynamicContent < Readiness::Client
+      attr_accessor :default_locale_id, :id, :name, :outdated, :placeholder
+
+      ##
+      # Creates a new {Readiness::Zendesk::DyanmicContent} instance
+      #
+      # @author Jason Colyer
+      # @since 1.0.73
+      # @param object [Object] An instance of {Readiness::Zendesk::DyanmicContent}
+      # @example
+      #   require 'support_readiness'
+      #   Readiness::Zendesk::DyanmicContent.new
+      def initialize(object = {})
+        @default_locale_id = object['default_locale_id']
+        @id = object['id']
+        @name = object['name']
+        @outdated = object['outdated']
+        @placeholder = object['placeholder']
+      end
+
+      ##
+      # Lists dynamic content.
+      #
+      # @author Jason Colyer
+      # @since 1.0.73
+      # @param client [Object] An instance of {Readiness::Zendesk::Client}
+      # @return [Array]
+      # @see https://developer.zendesk.com/api-reference/ticketing/ticket-management/dynamic_content/#list-items Zendesk API > Dynamic Content Items > List items
+      # @example
+      #   require 'support_readiness'
+      #   config = Readiness::Zendesk::Configuration.new
+      #   config.username = 'alice@example.com'
+      #   config.token = 'test123abc'
+      #   config.url = 'https://example.zendesk.com/api/v2'
+      #   client = Readiness::Zendesk::Client.new(config)
+      #   items = Readiness::Zendesk::DynamicContent.list(client)
+      #   pp items.first.id
+      #   # => 47
+      def self.list(client)
+        array = []
+        page = 1
+        loop do
+          response = client.connection.get("dynamic_content/items?page=#{page}")
+          handle_request_error(0, 'Zendesk', response.status) unless response.status == 200
+          body = Oj.load(response.body)
+          array += body['items'].map { |i| DynamicContent.new(i) }
+          break if body['items'].count < 100
+
+          page += 1
+        end
+        array
+      end
+
+      ##
+      # Lists variants for a dynamic content.
+      #
+      # @author Jason Colyer
+      # @since 1.0.73
+      # @param client [Object] An instance of {Readiness::Zendesk::Client}
+      # @param dynamic_content [Object] An instance of {Readiness::Zendesk::DynamicContent}
+      # @return [Array]
+      # @see https://developer.zendesk.com/api-reference/ticketing/ticket-management/dynamic_content_item_variants/#list-variants Zendesk API > Dynamic Content Item Variants > List variants
+      # @example
+      #   require 'support_readiness'
+      #   config = Readiness::Zendesk::Configuration.new
+      #   config.username = 'alice@example.com'
+      #   config.token = 'test123abc'
+      #   config.url = 'https://example.zendesk.com/api/v2'
+      #   client = Readiness::Zendesk::Client.new(config)
+      #   content = Readiness::Zendesk::DynamicContent.find!(client, 8)
+      #   variants = Readiness::Zendesk::DynamicContent.variants(client, content)
+      #   pp variants.first.content
+      #   # => "Bonjour"
+      def self.variants(client, dynamic_content)
+        DynamicContentVariants.list(client, dynamic_content)
+      end
+
+      ##
+      # Locates a dynamic content item within Zendesk. This will not exit on error (except Authentication errors)
+      #
+      # @author Jason Colyer
+      # @since 1.0.73
+      # @param client [Object] An instance of {Readiness::Zendesk::Client}
+      # @param did [Integer] The dynamic content item ID to find
+      # @return [Hash]
+      # @see https://developer.zendesk.com/api-reference/ticketing/ticket-management/dynamic_content/#show-item Zendesk API > Dynmaic Content Items > Show item
+      # @example
+      #   require 'support_readiness'
+      #   config = Readiness::Zendesk::Configuration.new
+      #   config.username = 'alice@example.com'
+      #   config.token = 'test123abc'
+      #   config.url = 'https://example.zendesk.com/api/v2'
+      #   client = Readiness::Zendesk::Client.new(config)
+      #   content = Readiness::Zendesk::DynamicContent.find(client, 25)
+      #   pp content.placeholder
+      #   # => "{dc.subject}"
+      def self.find(client, did)
+        response = client.connection.get("dynamic_content/items/#{did}")
+        handle_request_error(0, 'Zendesk', response.status,  { action: 'get', id: did }) unless response.status == 200
+        return DynamicContent.new(Oj.load(response.body)['item']) if response.status == 200
+
+        Oj.load(response.body)
+      end
+
+      ##
+      # Locates a dynamic content item within Zendesk. This will exit on error
+      #
+      # @author Jason Colyer
+      # @since 1.0.73
+      # @param client [Object] An instance of {Readiness::Zendesk::Client}
+      # @param did [Integer] The dynamic content item ID to find
+      # @return [Hash]
+      # @see https://developer.zendesk.com/api-reference/ticketing/ticket-management/dynamic_content/#show-item Zendesk API > Dynmaic Content Items > Show item
+      # @example
+      #   require 'support_readiness'
+      #   config = Readiness::Zendesk::Configuration.new
+      #   config.username = 'alice@example.com'
+      #   config.token = 'test123abc'
+      #   config.url = 'https://example.zendesk.com/api/v2'
+      #   client = Readiness::Zendesk::Client.new(config)
+      #   content = Readiness::Zendesk::DynamicContent.find!(client, 25)
+      #   pp content.placeholder
+      #   # => "{dc.subject}"
+      def self.find!(client, did)
+        response = client.connection.get("dynamic_content/items/#{did}")
+        handle_request_error(1, 'Zendesk', response.status, { action: 'Find dynamic content', id: did }) unless response.status == 200
+        DynamicContent.new(Oj.load(response.body)['item'])
+      end
+
+      ##
+      # Creates a dynamic content item within Zendesk. Will exit if unsuccessful
+      #
+      # @author Jason Colyer
+      # @since 1.0.73
+      # @param client [Object] An instance of {Readiness::Zendesk::Client}
+      # @param dynamic_content [Object] An instance of {Readiness::Zendesk::DyanmicContent}
+      # @param variants [Array] An array of {Readiness::Zendesk::DynamicContentVariants} instances
+      # @return [Object]
+      # @see https://developer.zendesk.com/api-reference/ticketing/ticket-management/dynamic_content/#create-item Zendesk API > Dynmaic Content Items > Create item
+      # @example
+      #   require 'support_readiness'
+      #   config = Readiness::Zendesk::Configuration.new
+      #   config.username = 'alice@example.com'
+      #   config.token = 'test123abc'
+      #   config.url = 'https://example.zendesk.com/api/v2'
+      #   client = Readiness::Zendesk::Client.new(config)
+      #   content = Readiness::Zendesk::DynamicContent.new
+      #   content.default_locale_id = 1
+      #   content.name = 'Hello'
+      #   variant = Readiness::Zendesk::DyanmicContentVariants.new
+      #   variant.content = 'Hello'
+      #   variant.default = true
+      #   variant.locale_id = 1
+      #   create = Readiness::Zendesk::DynamicContent.create!(client, content, [variant])
+      #   pp create.id
+      #   # => 8
+      def self.create!(client, dynamic_content, variants)
+        object = to_hash(dynamic_content).compact
+        object['variants'] = variants.map { |t| to_hash(t).compact }
+        response = client.connection.post 'dynamic_content/items', { item: object }.to_json
+        handle_request_error(1, 'Zendesk', response.status, { action: 'Create dynamic content', message: Oj.load(response.body)}) unless response.status == 201
+        DynamicContent.new(Oj.load(response.body)['item'])
+      end
+
+      ##
+      # Updates a dynamic content item within Zendesk. Will exit if unsuccessful
+      #
+      # @author Jason Colyer
+      # @since 1.0.73
+      # @param client [Object] An instance of {Readiness::Zendesk::Client}
+      # @param dynamic_content [Object] An instance of {Readiness::Zendesk::DyanmicContent}
+      # @return [Object]
+      # @see https://developer.zendesk.com/api-reference/ticketing/ticket-management/dynamic_content/#update-item Zendesk API > Dynmaic Content Items > Update item
+      # @example
+      #   require 'support_readiness'
+      #   config = Readiness::Zendesk::Configuration.new
+      #   config.username = 'alice@example.com'
+      #   config.token = 'test123abc'
+      #   config.url = 'https://example.zendesk.com/api/v2'
+      #   client = Readiness::Zendesk::Client.new(config)
+      #   content = Readiness::Zendesk::DynamicContent.find!(client, 8)
+      #   content.name = 'Hello 2'
+      #   update = Readiness::Zendesk::DynamicContent.update!(client, content)
+      #   pp create.name
+      #   # => "Hello 2"
+      def self.update!(client, dynamic_content)
+        response = client.connection.put "dynamic_content/items/#{dynamic_content.id}", to_clean_json_with_key(dynamic_content, 'item')
+        handle_request_error(1, 'Zendesk', response.status, { action: 'Update dynamic content', id: dynamic_content.id, message: Oj.load(response.body)}) unless response.status == 200
+        DynamicContent.new(Oj.load(response.body)['item'])
+      end
+
+      ##
+      # Deletes a dynamic content item within Zendesk. Will exit if unsuccessful
+      #
+      # @author Jason Colyer
+      # @since 1.0.73
+      # @param client [Object] An instance of {Readiness::Zendesk::Client}
+      # @param dynamic_content [Object] An instance of {Readiness::Zendesk::DyanmicContent}
+      # @return [Boolean]
+      # @see https://developer.zendesk.com/api-reference/ticketing/ticket-management/dynamic_content/#delete-item Zendesk API > Dynmaic Content Items > Delete item
+      # @example
+      #   require 'support_readiness'
+      #   config = Readiness::Zendesk::Configuration.new
+      #   config.username = 'alice@example.com'
+      #   config.token = 'test123abc'
+      #   config.url = 'https://example.zendesk.com/api/v2'
+      #   client = Readiness::Zendesk::Client.new(config)
+      #   content = Readiness::Zendesk::DynamicContent.find!(client, 8)
+      #   delete = Readiness::Zendesk::DynamicContent.delete!(client, content)
+      #   pp delete
+      #   # => true
+      def self.delete!(client, dynamic_content)
+        response = client.connection.delete "dynamic_content/items/#{dynamic_content.id}"
+        handle_request_error(1, 'Zendesk', response.status, { action: 'Delete a dynamic content', id: dynamic_content.id, message: Oj.load(response.body)}) unless response.status == 204
+        true
+      end
+    end
+  end
+end

data/lib/support_readiness/zendesk/dynamic_content_variants.rb

@@ -0,0 +1,273 @@
+# frozen_string_literal: true
+
+# Defines the module Readiness.
+module Readiness
+  # Defines the module Zendesk
+  module Zendesk
+    ##
+    # Defines the class DynamicContentVariants within the module {Readiness::Zendesk}.
+    #
+    # @author Jason Colyer
+    # @since 1.0.73
+    class DynamicContentVariants < Readiness::Client
+      attr_accessor :active, :content, :default, :id, :locale_id, :outdated
+
+      ##
+      # Creates a new {Readiness::Zendesk::DynamicContentVariants} instance
+      #
+      # @author Jason Colyer
+      # @since 1.0.73
+      # @param object [Object] An instance of {Readiness::Zendesk::DynamicContentVariants}
+      # @example
+      #   require 'support_readiness'
+      #   Readiness::Zendesk::DynamicContentVariants.new
+      def initialize(object = {})
+        @active = object['active']
+        @content = object['content']
+        @default = object['default']
+        @id = object['id']
+        @locale_id = object['locale_id']
+        @outdated = object['outdated']
+      end
+
+      ##
+      # Lists dynamic content variants.
+      #
+      # @author Jason Colyer
+      # @since 1.0.73
+      # @param client [Object] An instance of {Readiness::Zendesk::Client}
+      # @return [Array]
+      # @see https://developer.zendesk.com/api-reference/ticketing/ticket-management/dynamic_content/#list-items Zendesk API > Dynamic Content Items > List items
+      # @example
+      #   require 'support_readiness'
+      #   config = Readiness::Zendesk::Configuration.new
+      #   config.username = 'alice@example.com'
+      #   config.token = 'test123abc'
+      #   config.url = 'https://example.zendesk.com/api/v2'
+      #   client = Readiness::Zendesk::Client.new(config)
+      #   items = Readiness::Zendesk::DynamicContent.list(client)
+      #   pp items.first.id
+      #   # => 47
+      def self.list(client, dynamic_content)
+        response = client.connection.get("dynamic_content/items/#{dynamic_content.id}/variants")
+        handle_request_error(0, 'Zendesk', response.status) unless response.status == 200
+        body = Oj.load(response.body)
+        body['variants'].map { |v| DynamicContentVariants.new(v) }
+      end
+
+      ##
+      # Locates a dynamic content item variant within Zendesk. This will not exit on error (except Authentication errors)
+      #
+      # @author Jason Colyer
+      # @since 1.0.73
+      # @param client [Object] An instance of {Readiness::Zendesk::Client}
+      # @param dynamic_content [Object] An instance of {Readiness::Zendesk::DynamicContent}
+      # @param vid [Integer] The ID of the dynamnic content variant
+      # @return [Hash]
+      # @see https://developer.zendesk.com/api-reference/ticketing/ticket-management/dynamic_content_item_variants/#show-variant Zendesk API > Dynmaic Content Item Variants > Show variant
+      # @example
+      #   require 'support_readiness'
+      #   config = Readiness::Zendesk::Configuration.new
+      #   config.username = 'alice@example.com'
+      #   config.token = 'test123abc'
+      #   config.url = 'https://example.zendesk.com/api/v2'
+      #   client = Readiness::Zendesk::Client.new(config)
+      #   content = Readiness::Zendesk::DynamicContent.find!(client, 8)
+      #   variant = Readiness::Zendesk::DynamicContentVariants.find(client, content, 123456)
+      #   pp variant.content
+      #   # => "Bonjour"
+      def self.find(client, dynamic_content, vid)
+        response = client.connection.get("dynamic_content/items/#{dynamic_content.id}/variants/#{vid}")
+        handle_request_error(0, 'Zendesk', response.status,  { action: 'get', id: vid }) unless response.status == 200
+        return DynamicContentVariants.new(Oj.load(response.body)['variant']) if response.status == 200
+
+        Oj.load(response.body)
+      end
+
+      ##
+      # Locates a dynamic content item variant within Zendesk. This will exit on error
+      #
+      # @author Jason Colyer
+      # @since 1.0.73
+      # @param client [Object] An instance of {Readiness::Zendesk::Client}
+      # @param dynamic_content [Object] An instance of {Readiness::Zendesk::DynamicContent}
+      # @param vid [Integer] The ID of the dynamnic content variant
+      # @return [Hash]
+      # @see https://developer.zendesk.com/api-reference/ticketing/ticket-management/dynamic_content_item_variants/#show-variant Zendesk API > Dynmaic Content Item Variants > Show variant
+      # @example
+      #   require 'support_readiness'
+      #   config = Readiness::Zendesk::Configuration.new
+      #   config.username = 'alice@example.com'
+      #   config.token = 'test123abc'
+      #   config.url = 'https://example.zendesk.com/api/v2'
+      #   client = Readiness::Zendesk::Client.new(config)
+      #   content = Readiness::Zendesk::DynamicContent.find!(client, 8)
+      #   variant = Readiness::Zendesk::DynamicContentVariants.find!(client, content, 123456)
+      #   pp variant.content
+      #   # => "Bonjour"
+      def self.find!(client, dynamic_content, vid)
+        response = client.connection.get("dynamic_content/items/#{dynamic_content.id}/variants/#{vid}")
+        handle_request_error(1, 'Zendesk', response.status, { action: 'Find dynamic content variant', id: vid }) unless response.status == 200
+        DynamicContentVariants.new(Oj.load(response.body)['variant'])
+      end
+
+      ##
+      # Creates a dynamic content item variant within Zendesk. Will exit if unsuccessful
+      #
+      # @author Jason Colyer
+      # @since 1.0.73
+      # @param client [Object] An instance of {Readiness::Zendesk::Client}
+      # @param dynamic_content [Object] An instance of {Readiness::Zendesk::DyanmicContent}
+      # @param variant [Object] An instance of {Readiness::Zendesk::DynamicContentVariants}
+      # @return [Object]
+      # @see https://developer.zendesk.com/api-reference/ticketing/ticket-management/dynamic_content_item_variants/#create-variant Zendesk API > Dynmaic Content Item Vatiants > Create variant
+      # @example
+      #   require 'support_readiness'
+      #   config = Readiness::Zendesk::Configuration.new
+      #   config.username = 'alice@example.com'
+      #   config.token = 'test123abc'
+      #   config.url = 'https://example.zendesk.com/api/v2'
+      #   client = Readiness::Zendesk::Client.new(config)
+      #   content = Readiness::Zendesk::DynamicContent.find!(client, 8)
+      #   variant = Readiness::Zendesk::DyanmicContentVariants.new
+      #   variant.content = 'Ciao'
+      #   variant.default = true
+      #   variant.locale_id = 26
+      #   create = Readiness::Zendesk::DynamicContentVariants.create!(client, content, variant)
+      #   pp create.id
+      #   # => 123456
+      def self.create!(client, dynamic_content, variant)
+        response = client.connection.post "dynamic_content/items/#{dynamic_content.id}/variants/", to_clean_json_with_key(variant, 'variant')
+        handle_request_error(1, 'Zendesk', response.status, { action: 'Create variant', message: Oj.load(response.body)}) unless response.status == 201
+        DynamicContentVariants.new(Oj.load(response.body)['variant'])
+      end
+
+      ##
+      # Creates many dynamic content item variant within Zendesk. Will exit if unsuccessful
+      #
+      # @author Jason Colyer
+      # @since 1.0.73
+      # @param client [Object] An instance of {Readiness::Zendesk::Client}
+      # @param dynamic_content [Object] An instance of {Readiness::Zendesk::DyanmicContent}
+      # @param variants [Array] An array of {Readiness::Zendesk::DynamicContentVariants} instances
+      # @return [Object]
+      # @see https://developer.zendesk.com/api-reference/ticketing/ticket-management/dynamic_content_item_variants/#create-many-variants Zendesk API > Dynmaic Content Item Vatiants > Create many variant
+      # @example
+      #   require 'support_readiness'
+      #   config = Readiness::Zendesk::Configuration.new
+      #   config.username = 'alice@example.com'
+      #   config.token = 'test123abc'
+      #   config.url = 'https://example.zendesk.com/api/v2'
+      #   client = Readiness::Zendesk::Client.new(config)
+      #   content = Readiness::Zendesk::DynamicContent.find!(client, 8)
+      #   variant1 = Readiness::Zendesk::DyanmicContentVariants.new
+      #   variant1.content = 'Ciao'
+      #   variant1.default = false
+      #   variant1.locale_id = 26
+      #   variant2 = Readiness::Zendesk::DyanmicContentVariants.new
+      #   variant2.content = 'Bonjour'
+      #   variant2.default = false
+      #   variant2.locale_id = 27
+      #   creates = Readiness::Zendesk::DynamicContentVariants.create_many!(client, content, [variant1, variant2])
+      #   pp creates.map { |c| c.id }
+      #   # => [123455, 123456]
+      def self.create_many!(client, dynamic_content, variants)
+        data = { variants: variants.map { |t| to_hash(t).compact } }.to_json
+        response = client.connection.put("dynamic_content/items/#{dynamic_content.id}/variants/create_many", data)
+        handle_request_error(1, 'Zendesk', response.status, { action: 'Create many variants', message: Oj.load(response.body)}) unless response.status == 201
+        Oj.load(response.body)['variants'].map { |v| DynamicContentVariants.new(v) }
+      end
+
+      ##
+      # Updates a dynamic content item variant within Zendesk. Will exit if unsuccessful
+      #
+      # @author Jason Colyer
+      # @since 1.0.73
+      # @param client [Object] An instance of {Readiness::Zendesk::Client}
+      # @param dynamic_content [Object] An instance of {Readiness::Zendesk::DyanmicContent}
+      # @param variant [Object] An instance of {Readiness::Zendesk::DynamicContentVariants}
+      # @return [Object]
+      # @see https://developer.zendesk.com/api-reference/ticketing/ticket-management/dynamic_content_item_variants/#update-variant Zendesk API > Dynmaic Content Item Variants > Update variant
+      # @example
+      #   require 'support_readiness'
+      #   config = Readiness::Zendesk::Configuration.new
+      #   config.username = 'alice@example.com'
+      #   config.token = 'test123abc'
+      #   config.url = 'https://example.zendesk.com/api/v2'
+      #   client = Readiness::Zendesk::Client.new(config)
+      #   content = Readiness::Zendesk::DynamicContent.find!(client, 8)
+      #   variant = Readiness::Zendesk::DyanmicContentVariants.find!(client, 123456)
+      #   variant.content = 'Ciao!'
+      #   variant.default = true
+      #   variant.locale_id = 26
+      #   update = Readiness::Zendesk::DynamicContentVariants.update!(client, content, variant)
+      #   pp update.content
+      #   # => "Ciao!"
+      def self.update!(client, dynamic_content, variant)
+        response = client.connection.put "dynamic_content/items/#{dynamic_content.id}/variants/#{variant.id}", to_clean_json_with_key(variant, 'variant')
+        handle_request_error(1, 'Zendesk', response.status, { action: 'Update dynamic content variant', id: variant.id, message: Oj.load(response.body)}) unless response.status == 200
+        DynamicContentVariants.new(Oj.load(response.body)['variant'])
+      end
+
+      ##
+      # Updates amanydynamic content item variants within Zendesk. Will exit if unsuccessful
+      #
+      # @author Jason Colyer
+      # @since 1.0.73
+      # @param client [Object] An instance of {Readiness::Zendesk::Client}
+      # @param dynamic_content [Object] An instance of {Readiness::Zendesk::DyanmicContent}
+      # @param variants [Array] An array of {Readiness::Zendesk::DynamicContentVariants} instances
+      # @return [Array]
+      # @see https://developer.zendesk.com/api-reference/ticketing/ticket-management/dynamic_content_item_variants/#update-many-variants Zendesk API > Dynmaic Content Item Variants > Update many variant
+      # @example
+      #   require 'support_readiness'
+      #   config = Readiness::Zendesk::Configuration.new
+      #   config.username = 'alice@example.com'
+      #   config.token = 'test123abc'
+      #   config.url = 'https://example.zendesk.com/api/v2'
+      #   client = Readiness::Zendesk::Client.new(config)
+      #   content = Readiness::Zendesk::DynamicContent.find!(client, 8)
+      #   variant1 = Readiness::Zendesk::DyanmicContentVariants.find!(client, 123456)
+      #   variant1.content = 'Ciao!'
+      #   variant2 = Readiness::Zendesk::DyanmicContentVariants.find!(client, 123455)
+      #   variant2.content = 'Bonjour!'
+      #   updates = Readiness::Zendesk::DynamicContentVariants.update_many!(client, content, [variant1, variant2])
+      #   pp updates.map { u| u.content }
+      #   # => ["Ciao!", "Bonjour!"]
+      def self.update_many!(client, dynamic_content, variants)
+        data = { variants: variants.map { |t| to_hash(t).compact } }.to_json
+        response = client.connection.put("dynamic_content/items/#{dynamic_content.id}/variants/update_many", data)
+        handle_request_error(1, 'Zendesk', response.status, { action: 'Update many variants', message: Oj.load(response.body)}) unless response.status == 200
+        Oj.load(response.body)['variants'].map { |v| DynamicContentVariants.new(v) }
+      end
+
+      ##
+      # Deletes a dynamic content item variant within Zendesk. Will exit if unsuccessful
+      #
+      # @author Jason Colyer
+      # @since 1.0.73
+      # @param client [Object] An instance of {Readiness::Zendesk::Client}
+      # @param dynamic_content [Object] An instance of {Readiness::Zendesk::DyanmicContent}
+      # @param variant [Object] An instance of {Readiness::Zendesk::DynamicContentVariants}
+      # @return [Boolean]
+      # @see https://developer.zendesk.com/api-reference/ticketing/ticket-management/dynamic_content_item_variants/#delete-variant Zendesk API > Dynmaic Content Item Variantss > Delete variant
+      # @example
+      #   require 'support_readiness'
+      #   config = Readiness::Zendesk::Configuration.new
+      #   config.username = 'alice@example.com'
+      #   config.token = 'test123abc'
+      #   config.url = 'https://example.zendesk.com/api/v2'
+      #   client = Readiness::Zendesk::Client.new(config)
+      #   content = Readiness::Zendesk::DynamicContent.find!(client, 8)
+      #   variant = Readiness::Zendesk::DynamicContentVariants.find!(client, content, 123456)
+      #   delete = Readiness::Zendesk::DynamicContentVariants.delete!(client, content, variant)
+      #   pp delete
+      #   # => true
+      def self.delete!(client, dynamic_content, variant)
+        response = client.connection.delete "dynamic_content/items/#{dynamic_content.id}/variants/#{variant.id}"
+        handle_request_error(1, 'Zendesk', response.status, { action: 'Delete a dynamic content variant', id: variant.id, message: Oj.load(response.body)}) unless response.status == 204
+        true
+      end
+    end
+  end
+end

data/lib/support_readiness/zendesk/locales.rb

@@ -0,0 +1,81 @@
+# frozen_string_literal: true
+
+# Defines the module Readiness.
+module Readiness
+  # Defines the module Zendesk
+  module Zendesk
+    ##
+    # Defines the class Locales within the module {Readiness::Zendesk}.
+    #
+    # @author Jason Colyer
+    # @since 1.0.73
+    class Locales < Readiness::Client
+      attr_accessor :id, :locale, :name
+
+      ##
+      # Creates a new {Readiness::Zendesk::Locales} instance
+      #
+      # @author Jason Colyer
+      # @since 1.0.73
+      # @param object [Object] An instance of {Readiness::Zendesk::Locales}
+      # @example
+      #   require 'support_readiness'
+      #   Readiness::Zendesk::Locales.new
+      def initialize(object = {})
+        @id = object['id']
+        @locale = object['locale']
+        @name = object['name']
+      end
+
+      ##
+      # Lists locales.
+      #
+      # @author Jason Colyer
+      # @since 1.0.73
+      # @param client [Object] An instance of {Readiness::Zendesk::Client}
+      # @return [Array]
+      # @see https://developer.zendesk.com/api-reference/ticketing/account-configuration/locales/#list-locales Zendesk API > Locales > List locales
+      # @example
+      #   require 'support_readiness'
+      #   config = Readiness::Zendesk::Configuration.new
+      #   config.username = 'alice@example.com'
+      #   config.token = 'test123abc'
+      #   config.url = 'https://example.zendesk.com/api/v2'
+      #   client = Readiness::Zendesk::Client.new(config)
+      #   items = Readiness::Zendesk::Locales.list(client)
+      #   pp items.first.locale
+      #   # => "en-US"
+      def self.list(client)
+        response = client.connection.get('locales')
+        handle_request_error(0, 'Zendesk', response.status) unless response.status == 200
+        body = Oj.load(response.body)
+        body['locales'].map { |l| Locales.new(l) }
+      end
+
+      ##
+      # Locates a locale within Zendesk. This will exit on error
+      #
+      # @author Jason Colyer
+      # @since 1.0.73
+      # @param client [Object] An instance of {Readiness::Zendesk::Client}
+      # @param lid [Integer] The locale ID to find
+      # @return [Object] An instance of {Readiness::Zendesk::Locales}
+      # @see https://developer.zendesk.com/api-reference/ticketing/account-configuration/locales/#show-locale Zendesk API > Locales > Show locale
+      # @example
+      #   require 'support_readiness'
+      #   config = Readiness::Zendesk::Configuration.new
+      #   config.username = 'alice@example.com'
+      #   config.token = 'test123abc'
+      #   config.url = 'https://example.zendesk.com/api/v2'
+      #   client = Readiness::Zendesk::Client.new(config)
+      #   locale = Readiness::Zendesk::Locales.find!(client, 8)
+      #   pp automation.name
+      #   # => "Deutsch"
+      def self.find!(client, lid)
+        response = client.connection.get("locales/#{lid}")
+        handle_request_error(1, 'Zendesk', response.status, { action: 'Find locale', id: lid }) unless response.status == 200
+        Locales.new(Oj.load(response.body)['locale'])
+      end
+    end
+  end
+end

data/lib/support_readiness/zendesk.rb

@@ -13,9 +13,12 @@ module Readiness
     require "#{__dir__}/zendesk/automations"
     require "#{__dir__}/zendesk/client"
     require "#{__dir__}/zendesk/configuration"
+    require "#{__dir__}/zendesk/dynamic_content"
+    require "#{__dir__}/zendesk/dynamic_content_variants"
     require "#{__dir__}/zendesk/group_memberships"
     require "#{__dir__}/zendesk/groups"
     require "#{__dir__}/zendesk/job_statuses"
+    require "#{__dir__}/zendesk/locales"
     require "#{__dir__}/zendesk/macros"
     require "#{__dir__}/zendesk/organization_fields"
     require "#{__dir__}/zendesk/organization_memberships"

metadata

@@ -1,7 +1,7 @@
 --- !ruby/object:Gem::Specification
 name: gitlab_support_readiness
 version: !ruby/object:Gem::Version
-  version: 1.0.72
+  version: 1.0.73
 platform: ruby
 authors:
 - Jason Colyer
@@ -389,9 +389,12 @@ files:
 - lib/support_readiness/zendesk/automations.rb
 - lib/support_readiness/zendesk/client.rb
 - lib/support_readiness/zendesk/configuration.rb
+- lib/support_readiness/zendesk/dynamic_content.rb
+- lib/support_readiness/zendesk/dynamic_content_variants.rb
 - lib/support_readiness/zendesk/group_memberships.rb
 - lib/support_readiness/zendesk/groups.rb
 - lib/support_readiness/zendesk/job_statuses.rb
+- lib/support_readiness/zendesk/locales.rb
 - lib/support_readiness/zendesk/macros.rb
 - lib/support_readiness/zendesk/organization_fields.rb
 - lib/support_readiness/zendesk/organization_memberships.rb