gitlab_support_readiness 1.0.47 → 1.0.49
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- checksums.yaml +4 -4
- data/lib/support_readiness/support_super_form_processor/global_ir_dotcom_subscriptions_billing_entity_change.rb +3 -1
- data/lib/support_readiness/support_super_form_processor/global_ir_dotcom_subscriptions_extension.rb +3 -1
- data/lib/support_readiness/support_super_form_processor/global_ir_dotcom_subscriptions_investigate.rb +3 -1
- data/lib/support_readiness/support_super_form_processor/global_ir_dotcom_subscriptions_link.rb +3 -1
- data/lib/support_readiness/support_super_form_processor/global_ir_dotcom_subscriptions_nfr.rb +3 -1
- data/lib/support_readiness/support_super_form_processor/global_ir_dotcom_subscriptions_reset_seat_qsr.rb +3 -1
- data/lib/support_readiness/support_super_form_processor/global_ir_dotcom_trials_edit.rb +3 -1
- data/lib/support_readiness/support_super_form_processor/global_ir_dotcom_trials_extension.rb +3 -1
- data/lib/support_readiness/support_super_form_processor/global_ir_dotcom_trials_over_plan.rb +3 -1
- data/lib/support_readiness/support_super_form_processor/global_ir_hackerone_license.rb +3 -1
- data/lib/support_readiness/support_super_form_processor/global_ir_oem_license.rb +3 -1
- data/lib/support_readiness/support_super_form_processor/global_ir_order_management.rb +3 -1
- data/lib/support_readiness/support_super_form_processor/global_ir_other.rb +3 -1
- data/lib/support_readiness/support_super_form_processor/global_ir_provison_failure.rb +3 -1
- data/lib/support_readiness/support_super_form_processor/global_ir_sm_subscriptions_did_not_receive.rb +3 -1
- data/lib/support_readiness/support_super_form_processor/global_ir_sm_subscriptions_multiyear.rb +3 -1
- data/lib/support_readiness/support_super_form_processor/global_ir_sm_subscriptions_nfr.rb +3 -1
- data/lib/support_readiness/support_super_form_processor/global_ir_sm_subscriptions_resend.rb +3 -1
- data/lib/support_readiness/support_super_form_processor/global_ir_sm_subscriptions_scl.rb +3 -1
- data/lib/support_readiness/support_super_form_processor/global_ir_sm_subscriptions_temp.rb +3 -1
- data/lib/support_readiness/support_super_form_processor/global_ir_sm_trials_edit.rb +3 -1
- data/lib/support_readiness/support_super_form_processor/global_ir_sm_trials_extension.rb +3 -1
- data/lib/support_readiness/support_super_form_processor/global_ir_sm_trials_new.rb +3 -1
- data/lib/support_readiness/support_super_form_processor/global_ir_wider_community_license.rb +3 -1
- data/lib/support_readiness/support_super_form_processor/sa_request_for_support.rb +4 -2
- data/lib/support_readiness/zendesk/tickets.rb +2 -1
- metadata +2 -2
checksums.yaml
CHANGED
@@ -1,7 +1,7 @@
|
|
1
1
|
---
|
2
2
|
SHA256:
|
3
|
-
metadata.gz:
|
4
|
-
data.tar.gz:
|
3
|
+
metadata.gz: f5ec777cb67781d35e7adf304810f87ec38a88d73e2465e0e6c7e203bc20254f
|
4
|
+
data.tar.gz: c7ceeea129c70de4fb9f9f02e251388457405fc20162b8b75872f1ac5516ee2a
|
5
5
|
SHA512:
|
6
|
-
metadata.gz:
|
7
|
-
data.tar.gz:
|
6
|
+
metadata.gz: 6006e1b63ccd5018eadcaa780a9a2c52353df6d812790c8a0c4d2e36b14a198b2220755aaa7aa21e08a50fa283b4cc7f748ff06618283302b07b3e955b8c6df0
|
7
|
+
data.tar.gz: c21bb79e2e662c4c40390b008d343b6a6e51aa6d5d0ada090611fe4e18aca07c9ae6b7c0416a593d0f821751dabaf08bcb760b7e7f70f4c4256fbc32df3becbd
|
@@ -26,7 +26,9 @@ module Readiness
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|
26
26
|
end
|
27
27
|
@namespace = Readiness::GitLab::Namespaces.find!(@gitlab_admin_client, namespace_provided)
|
28
28
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ticket = Readiness::Zendesk::Tickets.new
|
29
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-
ticket.
|
29
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+
ticket.email_ccs = [
|
30
|
+
{ user_id: zd_user.id }
|
31
|
+
]
|
30
32
|
ticket.requester_id = 379855863520
|
31
33
|
ticket.submitter_id = 379855863520
|
32
34
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ticket.comment = { html_body: body }
|
data/lib/support_readiness/support_super_form_processor/global_ir_dotcom_subscriptions_extension.rb
CHANGED
@@ -26,7 +26,9 @@ module Readiness
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|
26
26
|
end
|
27
27
|
@namespace = Readiness::GitLab::Namespaces.find!(@gitlab_admin_client, namespace_provided)
|
28
28
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ticket = Readiness::Zendesk::Tickets.new
|
29
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-
ticket.
|
29
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+
ticket.email_ccs = [
|
30
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+
{ user_id: zd_user.id }
|
31
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+
]
|
30
32
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ticket.requester_id = 379855863520
|
31
33
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ticket.submitter_id = 379855863520
|
32
34
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ticket.comment = { html_body: body }
|
@@ -26,7 +26,9 @@ module Readiness
|
|
26
26
|
end
|
27
27
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@namespace = Readiness::GitLab::Namespaces.find!(@gitlab_admin_client, namespace_provided)
|
28
28
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ticket = Readiness::Zendesk::Tickets.new
|
29
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-
ticket.
|
29
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+
ticket.email_ccs = [
|
30
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+
{ user_id: zd_user.id }
|
31
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+
]
|
30
32
|
ticket.requester_id = 379855863520
|
31
33
|
ticket.submitter_id = 379855863520
|
32
34
|
ticket.comment = { html_body: body }
|
data/lib/support_readiness/support_super_form_processor/global_ir_dotcom_subscriptions_link.rb
CHANGED
@@ -26,7 +26,9 @@ module Readiness
|
|
26
26
|
end
|
27
27
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@namespace = Readiness::GitLab::Namespaces.find!(@gitlab_admin_client, namespace_provided)
|
28
28
|
ticket = Readiness::Zendesk::Tickets.new
|
29
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-
ticket.
|
29
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+
ticket.email_ccs = [
|
30
|
+
{ user_id: zd_user.id }
|
31
|
+
]
|
30
32
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ticket.requester_id = 379855863520
|
31
33
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ticket.submitter_id = 379855863520
|
32
34
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ticket.comment = { html_body: body }
|
data/lib/support_readiness/support_super_form_processor/global_ir_dotcom_subscriptions_nfr.rb
CHANGED
@@ -32,7 +32,9 @@ module Readiness
|
|
32
32
|
end
|
33
33
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@namespace = Readiness::GitLab::Namespaces.find!(@gitlab_admin_client, namespace_provided)
|
34
34
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ticket = Readiness::Zendesk::Tickets.new
|
35
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-
ticket.
|
35
|
+
ticket.email_ccs = [
|
36
|
+
{ user_id: zd_user.id }
|
37
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+
]
|
36
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ticket.requester_id = 379855863520
|
37
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ticket.submitter_id = 379855863520
|
38
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|
ticket.comment = { html_body: body }
|
@@ -26,7 +26,9 @@ module Readiness
|
|
26
26
|
end
|
27
27
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@namespace = Readiness::GitLab::Namespaces.find!(@gitlab_admin_client, namespace_provided)
|
28
28
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ticket = Readiness::Zendesk::Tickets.new
|
29
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-
ticket.
|
29
|
+
ticket.email_ccs = [
|
30
|
+
{ user_id: zd_user.id }
|
31
|
+
]
|
30
32
|
ticket.requester_id = 379855863520
|
31
33
|
ticket.submitter_id = 379855863520
|
32
34
|
ticket.comment = { html_body: body }
|
@@ -26,7 +26,9 @@ module Readiness
|
|
26
26
|
end
|
27
27
|
@namespace = Readiness::GitLab::Namespaces.find!(@gitlab_admin_client, namespace_provided)
|
28
28
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ticket = Readiness::Zendesk::Tickets.new
|
29
|
-
ticket.
|
29
|
+
ticket.email_ccs = [
|
30
|
+
{ user_id: zd_user.id }
|
31
|
+
]
|
30
32
|
ticket.requester_id = 379855863520
|
31
33
|
ticket.submitter_id = 379855863520
|
32
34
|
ticket.comment = { html_body: body }
|
data/lib/support_readiness/support_super_form_processor/global_ir_dotcom_trials_extension.rb
CHANGED
@@ -26,7 +26,9 @@ module Readiness
|
|
26
26
|
end
|
27
27
|
@namespace = Readiness::GitLab::Namespaces.find!(@gitlab_admin_client, namespace_provided)
|
28
28
|
ticket = Readiness::Zendesk::Tickets.new
|
29
|
-
ticket.
|
29
|
+
ticket.email_ccs = [
|
30
|
+
{ user_id: zd_user.id }
|
31
|
+
]
|
30
32
|
ticket.requester_id = 379855863520
|
31
33
|
ticket.submitter_id = 379855863520
|
32
34
|
ticket.comment = { html_body: body }
|
data/lib/support_readiness/support_super_form_processor/global_ir_dotcom_trials_over_plan.rb
CHANGED
@@ -26,7 +26,9 @@ module Readiness
|
|
26
26
|
end
|
27
27
|
@namespace = Readiness::GitLab::Namespaces.find!(@gitlab_admin_client, namespace_provided)
|
28
28
|
ticket = Readiness::Zendesk::Tickets.new
|
29
|
-
ticket.
|
29
|
+
ticket.email_ccs = [
|
30
|
+
{ user_id: zd_user.id }
|
31
|
+
]
|
30
32
|
ticket.requester_id = 379855863520
|
31
33
|
ticket.submitter_id = 379855863520
|
32
34
|
ticket.comment = { html_body: body }
|
@@ -22,7 +22,9 @@ module Readiness
|
|
22
22
|
requester
|
23
23
|
zd_user
|
24
24
|
ticket = Readiness::Zendesk::Tickets.new
|
25
|
-
ticket.
|
25
|
+
ticket.email_ccs = [
|
26
|
+
{ user_id: zd_user.id }
|
27
|
+
]
|
26
28
|
ticket.requester_id = 379855863520
|
27
29
|
ticket.submitter_id = 379855863520
|
28
30
|
ticket.comment = { html_body: body }
|
@@ -25,7 +25,9 @@ module Readiness
|
|
25
25
|
Readiness::SupportSuperFormProcessor::Shared.not_oem_member(requester_email)
|
26
26
|
end
|
27
27
|
ticket = Readiness::Zendesk::Tickets.new
|
28
|
-
ticket.
|
28
|
+
ticket.email_ccs = [
|
29
|
+
{ user_id: zd_user.id }
|
30
|
+
]
|
29
31
|
ticket.requester_id = 379855863520
|
30
32
|
ticket.submitter_id = 379855863520
|
31
33
|
ticket.comment = { html_body: body }
|
@@ -25,7 +25,9 @@ module Readiness
|
|
25
25
|
Readiness::SupportSuperFormProcessor::Shared.not_order_management_member(requester_email)
|
26
26
|
end
|
27
27
|
ticket = Readiness::Zendesk::Tickets.new
|
28
|
-
ticket.
|
28
|
+
ticket.email_ccs = [
|
29
|
+
{ user_id: zd_user.id }
|
30
|
+
]
|
29
31
|
ticket.requester_id = 379855863520
|
30
32
|
ticket.submitter_id = 379855863520
|
31
33
|
ticket.comment = { html_body: body }
|
@@ -22,7 +22,9 @@ module Readiness
|
|
22
22
|
requester
|
23
23
|
zd_user
|
24
24
|
ticket = Readiness::Zendesk::Tickets.new
|
25
|
-
ticket.
|
25
|
+
ticket.email_ccs = [
|
26
|
+
{ user_id: zd_user.id }
|
27
|
+
]
|
26
28
|
ticket.requester_id = 379855863520
|
27
29
|
ticket.submitter_id = 379855863520
|
28
30
|
ticket.comment = { html_body: body }
|
@@ -22,7 +22,9 @@ module Readiness
|
|
22
22
|
requester
|
23
23
|
zd_user
|
24
24
|
ticket = Readiness::Zendesk::Tickets.new
|
25
|
-
ticket.
|
25
|
+
ticket.email_ccs = [
|
26
|
+
{ user_id: zd_user.id }
|
27
|
+
]
|
26
28
|
ticket.requester_id = 379855863520
|
27
29
|
ticket.submitter_id = 379855863520
|
28
30
|
ticket.comment = { html_body: body }
|
@@ -22,7 +22,9 @@ module Readiness
|
|
22
22
|
requester
|
23
23
|
zd_user
|
24
24
|
ticket = Readiness::Zendesk::Tickets.new
|
25
|
-
ticket.
|
25
|
+
ticket.email_ccs = [
|
26
|
+
{ user_id: zd_user.id }
|
27
|
+
]
|
26
28
|
ticket.requester_id = 379855863520
|
27
29
|
ticket.submitter_id = 379855863520
|
28
30
|
ticket.comment = { html_body: body }
|
data/lib/support_readiness/support_super_form_processor/global_ir_sm_subscriptions_multiyear.rb
CHANGED
@@ -22,7 +22,9 @@ module Readiness
|
|
22
22
|
requester
|
23
23
|
zd_user
|
24
24
|
ticket = Readiness::Zendesk::Tickets.new
|
25
|
-
ticket.
|
25
|
+
ticket.email_ccs = [
|
26
|
+
{ user_id: zd_user.id }
|
27
|
+
]
|
26
28
|
ticket.requester_id = 379855863520
|
27
29
|
ticket.submitter_id = 379855863520
|
28
30
|
ticket.comment = { html_body: body }
|
@@ -28,7 +28,9 @@ module Readiness
|
|
28
28
|
Readiness::SupportSuperFormProcessor::Shared.invalid_nfr_request(requester_email)
|
29
29
|
end
|
30
30
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ticket = Readiness::Zendesk::Tickets.new
|
31
|
-
ticket.
|
31
|
+
ticket.email_ccs = [
|
32
|
+
{ user_id: zd_user.id }
|
33
|
+
]
|
32
34
|
ticket.requester_id = 379855863520
|
33
35
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ticket.submitter_id = 379855863520
|
34
36
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ticket.comment = { html_body: body }
|
data/lib/support_readiness/support_super_form_processor/global_ir_sm_subscriptions_resend.rb
CHANGED
@@ -22,7 +22,9 @@ module Readiness
|
|
22
22
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requester
|
23
23
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zd_user
|
24
24
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ticket = Readiness::Zendesk::Tickets.new
|
25
|
-
ticket.
|
25
|
+
ticket.email_ccs = [
|
26
|
+
{ user_id: zd_user.id }
|
27
|
+
]
|
26
28
|
ticket.requester_id = 379855863520
|
27
29
|
ticket.submitter_id = 379855863520
|
28
30
|
ticket.comment = { html_body: body }
|
@@ -22,7 +22,9 @@ module Readiness
|
|
22
22
|
requester
|
23
23
|
zd_user
|
24
24
|
ticket = Readiness::Zendesk::Tickets.new
|
25
|
-
ticket.
|
25
|
+
ticket.email_ccs = [
|
26
|
+
{ user_id: zd_user.id }
|
27
|
+
]
|
26
28
|
ticket.requester_id = 379855863520
|
27
29
|
ticket.submitter_id = 379855863520
|
28
30
|
ticket.comment = { html_body: body }
|
@@ -22,7 +22,9 @@ module Readiness
|
|
22
22
|
requester
|
23
23
|
zd_user
|
24
24
|
ticket = Readiness::Zendesk::Tickets.new
|
25
|
-
ticket.
|
25
|
+
ticket.email_ccs = [
|
26
|
+
{ user_id: zd_user.id }
|
27
|
+
]
|
26
28
|
ticket.requester_id = 379855863520
|
27
29
|
ticket.submitter_id = 379855863520
|
28
30
|
ticket.comment = { html_body: body }
|
@@ -22,7 +22,9 @@ module Readiness
|
|
22
22
|
requester
|
23
23
|
zd_user
|
24
24
|
ticket = Readiness::Zendesk::Tickets.new
|
25
|
-
ticket.
|
25
|
+
ticket.email_ccs = [
|
26
|
+
{ user_id: zd_user.id }
|
27
|
+
]
|
26
28
|
ticket.requester_id = 379855863520
|
27
29
|
ticket.submitter_id = 379855863520
|
28
30
|
ticket.comment = { html_body: body }
|
@@ -22,7 +22,9 @@ module Readiness
|
|
22
22
|
requester
|
23
23
|
zd_user
|
24
24
|
ticket = Readiness::Zendesk::Tickets.new
|
25
|
-
ticket.
|
25
|
+
ticket.email_ccs = [
|
26
|
+
{ user_id: zd_user.id }
|
27
|
+
]
|
26
28
|
ticket.requester_id = 379855863520
|
27
29
|
ticket.submitter_id = 379855863520
|
28
30
|
ticket.comment = { html_body: body }
|
@@ -22,7 +22,9 @@ module Readiness
|
|
22
22
|
requester
|
23
23
|
zd_user
|
24
24
|
ticket = Readiness::Zendesk::Tickets.new
|
25
|
-
ticket.
|
25
|
+
ticket.email_ccs = [
|
26
|
+
{ user_id: zd_user.id }
|
27
|
+
]
|
26
28
|
ticket.requester_id = 379855863520
|
27
29
|
ticket.submitter_id = 379855863520
|
28
30
|
ticket.comment = { html_body: body }
|
data/lib/support_readiness/support_super_form_processor/global_ir_wider_community_license.rb
CHANGED
@@ -25,7 +25,9 @@ module Readiness
|
|
25
25
|
Readiness::SupportSuperFormProcessor::Shared.cannot_self_approve((requester_email))
|
26
26
|
end
|
27
27
|
ticket = Readiness::Zendesk::Tickets.new
|
28
|
-
ticket.
|
28
|
+
ticket.email_ccs = [
|
29
|
+
{ user_id: zd_user.id }
|
30
|
+
]
|
29
31
|
ticket.requester_id = 379855863520
|
30
32
|
ticket.submitter_id = 379855863520
|
31
33
|
ticket.comment = { html_body: body }
|
@@ -22,7 +22,9 @@ module Readiness
|
|
22
22
|
requester
|
23
23
|
zd_user
|
24
24
|
ticket = Readiness::Zendesk::Tickets.new
|
25
|
-
ticket.
|
25
|
+
ticket.email_ccs = [
|
26
|
+
{ user_id: zd_user.id }
|
27
|
+
]
|
26
28
|
ticket.requester_id = 379855863520
|
27
29
|
ticket.submitter_id = 379855863520
|
28
30
|
ticket.comment = { html_body: body }
|
@@ -205,7 +207,7 @@ module Readiness
|
|
205
207
|
What is expected from Support?
|
206
208
|
</p>
|
207
209
|
<pre>
|
208
|
-
|
210
|
+
#{expectations}
|
209
211
|
</pre>
|
210
212
|
STRING
|
211
213
|
end
|
@@ -10,7 +10,7 @@ module Readiness
|
|
10
10
|
# @author Jason Colyer
|
11
11
|
# @since 1.0.0
|
12
12
|
class Tickets < Readiness::Client
|
13
|
-
attr_accessor :assignee_id, :additional_tags, :brand_id, :collaborator_ids, :comment, :created_at, :custom_fields, :custom_status_id, :description, :due_at, :email_cc_ids, :fields, :follower_ids, :followup_ids, :group_id, :has_incidents, :id, :is_public, :organization_id, :priority, :problem_id, :remove_tags, :requester_id, :satisfaction_rating, :status, :subject, :submitter_id, :tags, :ticket_form_id, :type, :updated_at, :via, :via_followup_source_id
|
13
|
+
attr_accessor :assignee_id, :additional_tags, :brand_id, :collaborator_ids, :comment, :created_at, :custom_fields, :custom_status_id, :description, :due_at, :email_cc_ids, :email_ccs, :fields, :follower_ids, :followup_ids, :group_id, :has_incidents, :id, :is_public, :organization_id, :priority, :problem_id, :remove_tags, :requester_id, :satisfaction_rating, :status, :subject, :submitter_id, :tags, :ticket_form_id, :type, :updated_at, :via, :via_followup_source_id
|
14
14
|
|
15
15
|
##
|
16
16
|
# Creates a new {Readiness::Zendesk::Tickets} instance
|
@@ -33,6 +33,7 @@ module Readiness
|
|
33
33
|
@description = object['description']
|
34
34
|
@due_at = object['due_at']
|
35
35
|
@email_cc_ids = object['email_cc_ids']
|
36
|
+
@email_ccs = object['email_ccs']
|
36
37
|
@fields = object['fields']
|
37
38
|
@follower_ids = object['follower_ids']
|
38
39
|
@followup_ids = object['followup_ids']
|
metadata
CHANGED
@@ -1,14 +1,14 @@
|
|
1
1
|
--- !ruby/object:Gem::Specification
|
2
2
|
name: gitlab_support_readiness
|
3
3
|
version: !ruby/object:Gem::Version
|
4
|
-
version: 1.0.
|
4
|
+
version: 1.0.49
|
5
5
|
platform: ruby
|
6
6
|
authors:
|
7
7
|
- Jason Colyer
|
8
8
|
autorequire:
|
9
9
|
bindir: bin
|
10
10
|
cert_chain: []
|
11
|
-
date: 2024-11-
|
11
|
+
date: 2024-11-26 00:00:00.000000000 Z
|
12
12
|
dependencies:
|
13
13
|
- !ruby/object:Gem::Dependency
|
14
14
|
name: activesupport
|