gitlab_support_readiness 1.0.134 → 1.0.136

checksums.yaml

@@ -1,7 +1,7 @@
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data/lib/support_readiness/ticket_processor/namesquatting.rb

@@ -20,14 +20,14 @@ module Readiness
         @gitlab_admin_client = gitlab_admin_client
         @ticket_id = ticket_id
         @ticket = Readiness::Zendesk::Tickets.find(@zendesk_client, @ticket_id)
-        puts 'No ticket found, so no org notes to add' if @ticket.is_a? Hash
+        puts 'No ticket found, so namesquatting to work' if @ticket.is_a? Hash
         exit 0 if @ticket.is_a? Hash
 
         puts 'Ticket is closed, so no org notes to add' if @ticket.status == 'closed'
         exit 0 if @ticket.status == 'closed'
 
         return not_for_free_users unless paid_tags.any? { |t| @ticket.tags.include? t }
-        return invalid_namespace if Readiness::GitLab::Namespaces.exists?(@gitlab_admin_client, namespace_to_check)
+        return invalid_namespace unless Readiness::GitLab::Namespaces.exists?(@gitlab_admin_client, namespace_to_check)
         return rejection_request if Readiness::GitLab::Namespaces.is_paid?(@gitlab_admin_client, namespace)
 
         group_checks if namespace.kind == 'group'
@@ -70,8 +70,8 @@ module Readiness
         return rejection_request if recent_activity
 
         owners_list.each do |o|
-          search = Readiness::GitLab::Users.search_by_username(@gitlab_admin_client, i['username'])
-          owners.push(search.detect { |s| s.username.downcase == i['username'].downcase })
+          search = Readiness::GitLab::Users.search_by_username(@gitlab_admin_client, o['username'])
+          owners.push(search.detect { |s| s.username.downcase == o['username'].downcase })
         end
         recent_owner_signin = false
         owners.compact.each do |o|
@@ -160,7 +160,7 @@ module Readiness
       def self.contact_owner(owners)
         new_ticket = Readiness::Zendesk::Tickets.new
         new_ticket.id = @ticket.id
-        new_ticket.comment = { body: contact_owner_comment(owners), public: true }
+        new_ticket.comment = { body: contact_owner_comment(owners), public: false }
         new_ticket.custom_fields = [
           { id: 360020735259, value: 'stage-frt' }
         ]

data/lib/support_readiness/ticket_processor/organization_notes.rb

@@ -393,14 +393,14 @@ module Readiness
       end
 
       def self.usgov_support_hours_comment
-        type = if @organization.tags.include? '24x7_emergency_support_manual' || @organization.organization_fields['emergency_support_24x7']
+        type = if @organization.tags.include?('24x7_emergency_support_manual') || @organization.organization_fields['emergency_support_24x7']
                   '24x7'
                 else
                   '12x5'
                 end
-        hours = if @ticket.priority == 'low' || @ticket.priority == 'normal'
-                  'Monday through Friday, 0500-1700 Pacific Time'
-                elsif @organization.tags.include? '24x7_emergency_support_manual' || @organization.organization_fields['emergency_support_24x7']
+        hours = if @ticket.ticket_form_id == 360001421112 || @ticket.ticket_form_id == '360001421112'
+                  '0500-1700 Pacific Time, 7 days a week'
+                elsif type == '24x7' && %w[high urgent].include?(@ticket.priority)
                   '24x7'
                 else
                   'Monday through Friday, 0500-1700 Pacific Time'

metadata

@@ -1,14 +1,14 @@
 --- !ruby/object:Gem::Specification
 name: gitlab_support_readiness
 version: !ruby/object:Gem::Version
-  version: 1.0.134
+  version: 1.0.136
 platform: ruby
 authors:
 - Jason Colyer
 autorequire: 
 bindir: bin
 cert_chain: []
-date: 2025-04-21 00:00:00.000000000 Z
+date: 2025-04-25 00:00:00.000000000 Z
 dependencies:
 - !ruby/object:Gem::Dependency
   name: activesupport