gitlab_support_readiness 1.0.114 → 1.0.116

checksums.yaml

@@ -1,7 +1,7 @@
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data/lib/support_readiness/repos/automations.rb

@@ -48,6 +48,7 @@ module Readiness
       #   pp diffs[:updates.count]
       #   # => 1
       def self.compare(zendesk_client, location = 'data', verbose = false)
+        @zendesk_client = zendesk_client
         diffs = {
           updates: [],
           creates: []
@@ -129,6 +130,14 @@ module Readiness
       #   pp repo.count
       #   # => 35
       def self.gather(location = 'data')
+        @categories = Readiness::Zendesk::TriggerCategories.list(@zendesk_client)
+        @groups = Readiness::Zendesk::Groups.list(@zendesk_client)
+        @schedules = Readiness::Zendesk::Schedules.list(@zendesk_client)
+        @satisfaction_reasons = Readiness::Zendesk::SatisfactionReasons.list(@zendesk_client)
+        @targets = Readiness::Zendesk::Targets.list(@zendesk_client)
+        @ticket_fields = Readiness::Zendesk::TicketFields.list(@zendesk_client)
+        @ticket_forms = Readiness::Zendesk::TicketForms.list(@zendesk_client)
+        @webhooks = Readiness::Zendesk::Webhooks.list(@zendesk_client)
         @errors = []
         @location = location
         array = []
@@ -136,6 +145,7 @@ module Readiness
           object = YAML.safe_load_file(f)
           object = convert_managed_content(object) if object['contains_managed_content']
           object = convert_managed_webhook(object) if object['contains_managed_webhook']
+          object = convert_standard_names_to_ids(object)
           validity_check(f, object)
           object['id'] = nil
           array.push(Zendesk::Automations.new(object))

data/lib/support_readiness/repos/zendesk_salesforce_sync.rb

@@ -773,7 +773,8 @@ module Readiness
           'sub_other' => org.organization_fields['sub_other'],
           'partner_customer' => org.organization_fields['partner_customer'],
           'not_in_sfdc' => org.organization_fields['not_in_sfdc'],
-          'support_hold' => org.organization_fields['support_hold']
+          'support_hold' => org.organization_fields['support_hold'],
+          'org_in_escalated_state' => org.organization_fields['org_in_escalated_state']
         }
       end
 
@@ -990,6 +991,7 @@ module Readiness
           'greatly_expired' => account['greatly_expired'],
           'health_score' => account['health_score'],
           'not_in_sfdc' => account['not_in_sfdc'],
+          'org_in_escalated_state' => account['org_in_escalated_state'],
           'org_region' => account['org_region'],
           'partner_customer' => account['partner_customer'],
           'restricted_account' => account['restricted_account'],

data/lib/support_readiness/salesforce/accounts.rb

@@ -171,7 +171,8 @@ module Readiness
           "partner_customer" => account_is_partner_customer?(account, type),
           "not_in_sfdc" => false,
           "support_hold" => account.Support_Hold__c,
-          "sold_to" => account_sold_to(account)
+          "sold_to" => account_sold_to(account),
+          "org_in_escalated_state" => (account.Account_Risk_Level__c == 'At Risk - Escalated')
         }
       end
 
@@ -500,6 +501,7 @@ module Readiness
             Partner_Track__c,
             Partners_Partner_Type__c,
             Support_Hold__c,
+            Account_Risk_Level__c,
             (
               SELECT
                 Id,

metadata

@@ -1,14 +1,14 @@
 --- !ruby/object:Gem::Specification
 name: gitlab_support_readiness
 version: !ruby/object:Gem::Version
-  version: 1.0.114
+  version: 1.0.116
 platform: ruby
 authors:
 - Jason Colyer
 autorequire: 
 bindir: bin
 cert_chain: []
-date: 2025-02-05 00:00:00.000000000 Z
+date: 2025-02-07 00:00:00.000000000 Z
 dependencies:
 - !ruby/object:Gem::Dependency
   name: activesupport