gitlab_support_readiness 1.0.112 → 1.0.113
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- checksums.yaml +4 -4
- data/lib/support_readiness/client.rb +15 -15
- data/lib/support_readiness/repos/sla_policies.rb +10 -0
- metadata +2 -2
checksums.yaml
CHANGED
@@ -1,7 +1,7 @@
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---
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SHA256:
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-
metadata.gz:
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data.tar.gz:
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+
metadata.gz: '027085156c8432506c68b06131cea002a4830cc4508556ccc6a56895c4d4440b'
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4
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data.tar.gz: 8e23a57b995694c5ffe85e9d47d113001fce4d40aba51796af9c4f34f554e4db
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SHA512:
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metadata.gz:
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data.tar.gz:
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metadata.gz: ad61f3ce7896ce12a581793771684f8e295121a3655382f5c85b94c60dd7c68393fadd7ea363b0f4ed697a6444ad118ed0e371682316f371516217bc47f0d6c4
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7
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data.tar.gz: ed9ac045fcf5e53cbb54d49356129ffb304648923c93c742455ec3b36b13f9229b645fd512b65569bc254e7b2175034c3a0ad7083790d4e4411adc9f2eb045dc
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@@ -249,73 +249,73 @@ module Readiness
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# @author Jason Colyer
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# @since 1.0.112
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# @param object [Object] The object to parse
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-
def self.convert_conditions(object)
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+
def self.convert_conditions(object, attribute_name = 'conditions')
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%w[any all].each do |type|
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-
object[
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+
object[attribute_name][type].each_with_index do |c, i|
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if c['field'] == 'group_id'
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group = Readiness::Zendesk::Groups.find_by_name(@zendesk_client, c['value'], @groups)
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unless group.nil?
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object[
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object[attribute_name][type][i]['value'] = group.id.to_s
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end
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end
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if c['field'] == 'organization_id'
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-
code = c['value']
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+
code = c['value'].to_s
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next if code.empty?
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next if %r{^[0-9]+$}.match code
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search = Readiness::Zendesk::Search.organizations(@zendesk_client, "salesforce_id:#{code}")
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if search.count == 1
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object[
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object[attribute_name][type][i]['value'] = search.first.id.to_s
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end
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end
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if c['field'] == 'satisfaction_reason_code'
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reason = Readiness::Zendesk::SatisfactionReasons.find_by_name(@zendesk_client, c['value'], @satisfaction_reasons)
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unless reason.nil?
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-
object[
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object[attribute_name][type][i]['value'] = reason.reason_code.to_s
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end
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end
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if c['field'] == 'via_id'
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via_type = Readiness::Zendesk::ViaTypes.find_by_name(c['value'])
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unless via_type.nil?
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object[
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object[attribute_name][type][i]['value'] = via_type.id.to_s
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end
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end
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if c['field'] == 'requester_role'
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role = Readiness::Zendesk::RequesterRoles.find_by_name(c['value'])
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unless role.nil?
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-
object[
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object[attribute_name][type][i]['value'] = role.id.to_s
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end
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end
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if c['field'] == 'role'
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role = Readiness::Zendesk::TicketUserTypes.find_by_name(@zendesk_client, c['value'])
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unless role.nil?
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-
object[
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object[attribute_name][type][i]['value'] = role.id.to_s
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end
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end
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if c['field'] == 'assignee_id'
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unless ['', 'current_user', 'requester_id'].include? c['value']
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search = Readiness::Zendesk::Search.users(@zendesk_client, "email:#{c['value']}")
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if search.count == 1
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-
object[
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object[attribute_name][type][i]['value'] = search.first.id.to_s
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end
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end
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end
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if c['field'] == 'ticket_form_id'
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-
if c['value'] =~ /Form\:\ /
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if c['value'].to_s =~ /Form\:\ /
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name = c['value'].split('Form: ').last
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ticket_form = Readiness::Zendesk::TicketForms.find_by_name(@zendesk_client, name, @ticket_forms)
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object[
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object[attribute_name][type][i]['value'] = ticket_form.id.to_s
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end
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end
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-
if c['field'] =~ /Field\:\ /
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if c['field'].to_s =~ /Field\:\ /
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name = c['field'].split('Field: ').last
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ticket_field = Readiness::Zendesk::TicketFields.find_by_name(@zendesk_client, name, @ticket_fields)
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-
object[
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object[attribute_name][type][i]['field'] = "custom_fields_#{ticket_field.id}"
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end
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if c['value'].to_s =~ /Schedule\:\ /
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name = c['value'].split('Schedule: ').last
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schedule = Readiness::Zendesk::Schedules.find_by_name(@zendesk_client, name, @schedules)
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object[
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object[attribute_name][type][i]['value'] = schedule.id.to_s
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end
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end
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end
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@@ -48,6 +48,7 @@ module Readiness
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# pp diffs[:updates.count]
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# # => 1
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def self.compare(zendesk_client, location = 'data', verbose = false)
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@zendesk_client = zendesk_client
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diffs = {
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updates: [],
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creates: []
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@@ -133,11 +134,20 @@ module Readiness
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# pp repo.count
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# # => 35
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def self.gather(location = 'data')
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@categories = Readiness::Zendesk::TriggerCategories.list(@zendesk_client)
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@groups = Readiness::Zendesk::Groups.list(@zendesk_client)
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@schedules = Readiness::Zendesk::Schedules.list(@zendesk_client)
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@satisfaction_reasons = Readiness::Zendesk::SatisfactionReasons.list(@zendesk_client)
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@targets = Readiness::Zendesk::Targets.list(@zendesk_client)
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@ticket_fields = Readiness::Zendesk::TicketFields.list(@zendesk_client)
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@ticket_forms = Readiness::Zendesk::TicketForms.list(@zendesk_client)
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@webhooks = Readiness::Zendesk::Webhooks.list(@zendesk_client)
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@errors = []
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@location = location
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array = []
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Dir["#{@location}/*.yaml"].each do |f|
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object = YAML.safe_load_file(f)
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object = convert_conditions(object, 'filter')
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validity_check(f, object)
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object['id'] = nil
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array.push(Zendesk::SLAs.new(object))
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metadata
CHANGED
@@ -1,14 +1,14 @@
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--- !ruby/object:Gem::Specification
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name: gitlab_support_readiness
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version: !ruby/object:Gem::Version
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version: 1.0.
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version: 1.0.113
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platform: ruby
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authors:
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- Jason Colyer
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autorequire:
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bindir: bin
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cert_chain: []
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date: 2025-02-
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+
date: 2025-02-04 00:00:00.000000000 Z
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dependencies:
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- !ruby/object:Gem::Dependency
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name: activesupport
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