gitlab_support_readiness 1.0.11 → 1.0.13

data/lib/support_readiness/zendesk/organization_fields.rb

@@ -170,7 +170,7 @@ module Readiness
       #   field = Readiness::Zendesk::OrganizationFields.find!(client, 75)
       #   field.title = 'Support description'
       #   update = Readiness::Zendesk::OrganizationFields.update!(client, field)
-      #   pp create.title
+      #   pp update.title
       #   # => "Support description"
       def self.update!(client, field)
         response = client.connection.put "organization_fields/#{field.id}", to_clean_json_with_key(field, 'organization_field')

data/lib/support_readiness/zendesk/theme_job_statuses.rb

@@ -0,0 +1,136 @@
+# frozen_string_literal: true
+
+# Defines the module Readiness.
+module Readiness
+  # Defines the module Zendesk
+  module Zendesk
+    ##
+    # Defines the class ThemeJobStatuses within the module {Readiness::Zendesk}.
+    #
+    # @author Jason Colyer
+    # @since 1.0.12
+    class ThemeJobStatuses < Readiness::Client
+      attr_accessor :data, :id, :errors, :status
+
+      ##
+      # Creates a new {Readiness::Zendesk::ThemeJobStatuses} instance
+      #
+      # @author Jason Colyer
+      # @since 1.0.12
+      # @param object [Object] An instance of {Readiness::Zendesk::ThemeJobStatuses}
+      # @example
+      #   require 'support_readiness'
+      #   Readiness::Zendesk::ThemeJobStatuses.new
+      def initialize(object = {})
+        @data = object['data']
+        @id = object['id']
+        @errors = object['errors']
+        @status = object['status']
+      end
+
+      ##
+      # Locates an theme job status within Zendesk. This will not exit on error (except Authentication errors)
+      #
+      # @author Jason Colyer
+      # @since 1.0.12
+      # @param client [Object] An instance of {Readiness::Zendesk::Client}
+      # @param jid [String] The job status ID to find
+      # @return [Hash]
+      # @see https://developer.zendesk.com/api-reference/help_center/help-center-api/theming/#json-format-for-jobs Zendesk API > Theme > Show Job
+      # @example
+      #   require 'support_readiness'
+      #   config = Readiness::Zendesk::Configuration.new
+      #   config.username = 'alice@example.com'
+      #   config.token = 'test123abc'
+      #   config.url = 'https://example.zendesk.com/api/v2'
+      #   client = Readiness::Zendesk::Client.new(config)
+      #   job = Readiness::Zendesk::ThemeJobStatuses.find(client, '8b726e606741012ffc2d782bcb7848fe')
+      #   pp job.status
+      #   # => "completed"
+      def self.find(client, jid)
+        response = client.connection.get("guide/theming/jobs/#{jid}")
+        handle_request_error(0, 'Zendesk', response.status,  { action: 'get', id: jid }) unless response.status == 200
+        return ThemeJobStatuses.new(Oj.load(response.body)) if response.status == 200
+
+        Oj.load(response.body)
+      end
+
+      ##
+      # Locates a theme job status within Zendesk. This will exit on error
+      #
+      # @author Jason Colyer
+      # @since 1.0.12
+      # @param client [Object] An instance of {Readiness::Zendesk::Client}
+      # @param jid [String] The job status ID to find
+      # @return [Object]
+      # @see https://developer.zendesk.com/api-reference/help_center/help-center-api/theming/#json-format-for-jobs Zendesk API > Theme > Show Job
+      # @example
+      #   require 'support_readiness'
+      #   config = Readiness::Zendesk::Configuration.new
+      #   config.username = 'alice@example.com'
+      #   config.token = 'test123abc'
+      #   config.url = 'https://example.zendesk.com/api/v2'
+      #   client = Readiness::Zendesk::Client.new(config)
+      #   job = Readiness::Zendesk::ThemeJobStatuses.find!(client, '8b726e606741012ffc2d782bcb7848fe')
+      #   pp job.status
+      #   # => "completed"
+      def self.find!(client, jid)
+        response = client.connection.get("guide/theming/jobs/#{jid}")
+        handle_request_error(1, 'Zendesk', response.status, { action: 'Find theme job status', id: jid }) unless response.status == 200
+        ThemeJobStatuses.new(Oj.load(response.body))
+      end
+
+      ##
+      # Waits for a job to complete. Be mindful of API limits when setting the wait interval
+      #
+      # @author Jason Colyer
+      # @since 1.0.12
+      # @param client [Object] An instance of {Readiness::Zendesk::Client}
+      # @param job [Object] An instance of {Readiness::Zendesk::ThemeJobStatuses}
+      # @param interval [Integer] The time (in seconds) between checks
+      # @param verbose [Boolean] Whether or not to output messages
+      # @return [Object] An instance of {Readiness::Zendesk::ThemeJobStatuses}
+      # @example
+      #   require 'support_readiness'
+      #   config = Readiness::Zendesk::Configuration.new
+      #   config.username = 'alice@example.com'
+      #   config.token = 'test123abc'
+      #   config.url = 'https://example.zendesk.com/api/v2'
+      #   client = Readiness::Zendesk::Client.new(config)
+      #   job = Readiness::Zendesk::ThemeJobStatuses.find!(client, '8b726e606741012ffc2d782bcb7848fe')
+      #   completed_job = Readiness::Zendesk::ThemeJobStatuses.wait_for_completetion(client, job, 10, true)
+      #   # => Waiting 10 seconds before checking 8b726e606741012ffc2d782bcb7848fe
+      #   # => Rechecking status of 8b726e606741012ffc2d782bcb7848fe...status is queued
+      #   # => Waiting 10 seconds before checking 8b726e606741012ffc2d782bcb7848fe
+      #   # => Rechecking status of 8b726e606741012ffc2d782bcb7848fe...status is working
+      #   # => Waiting 10 seconds before checking 8b726e606741012ffc2d782bcb7848fe
+      #   # => Rechecking status of 8b726e606741012ffc2d782bcb7848fe...status is completed
+      #   # => Job is finished with status of completed
+      #   pp completed_job.status
+      #   # => "completed"
+      # @example
+      #   require 'support_readiness'
+      #   config = Readiness::Zendesk::Configuration.new
+      #   config.username = 'alice@example.com'
+      #   config.token = 'test123abc'
+      #   config.url = 'https://example.zendesk.com/api/v2'
+      #   client = Readiness::Zendesk::Client.new(config)
+      #   job = Readiness::Zendesk::ThemeJobStatuses.find!(client, '8b726e606741012ffc2d782bcb7848fe')
+      #   completed_job = Readiness::Zendesk::ThemeJobStatuses.wait_for_completetion(client, job, 5, false)
+      #   pp completed_job.status
+      #   # => "completed"
+      def self.wait_for_completetion(client, job, interval = 5, verbose = true)
+        loop do
+          puts "Waiting #{interval} seconds before checking #{job.id}" if verbose
+          sleep interval
+          print "Rechecking status of #{job.id}..." if verbose
+          job = ThemeJobStatuses.find!(client, job.id)
+          puts "status is #{job.status}" if verbose
+          break if %w[failed completed].include? job.status
+        end
+        puts "Job is finished with status of #{job.status}" if verbose
+        job
+      end
+    end
+  end
+end

data/lib/support_readiness/zendesk/themes.rb

@@ -0,0 +1,303 @@
+# frozen_string_literal: true
+
+# Defines the module Readiness.
+module Readiness
+  # Defines the module Zendesk
+  module Zendesk
+    ##
+    # Defines the class Themes within the module {Readiness::Zendesk}.
+    #
+    # @author Jason Colyer
+    # @since 1.0.12
+    class Themes < Readiness::Client
+      attr_accessor :author, :brand_id, :id, :live, :name, :version
+
+      ##
+      # Creates a new {Readiness::Zendesk::Themes} instance
+      #
+      # @author Jason Colyer
+      # @since 1.0.12
+      # @param object [Object] An instance of {Readiness::Zendesk::Themes}
+      # @example
+      #   require 'support_readiness'
+      #   Readiness::Zendesk::Themes.new
+      def initialize(object = {})
+        @author = object['author']
+        @brand_id = object['brand_id']
+        @id = object['id']
+        @live = object['live']
+        @name = object['name']
+        @version = object['version']
+      end
+
+      ##
+      # Lists themes within Zendesk
+      #
+      # @author Jason Colyer
+      # @since 1.0.12
+      # @param client [Object] An instance of {Readiness::Zendesk::Client}
+      # @return [Array]
+      # @see https://developer.zendesk.com/api-reference/help_center/help-center-api/theming/#list-themes Zendesk API > Themes > List Themes
+      # @example
+      #   require 'support_readiness'
+      #   config = Readiness::Zendesk::Configuration.new
+      #   config.username = 'alice@example.com'
+      #   config.token = 'test123abc'
+      #   config.url = 'https://example.zendesk.com/api/v2'
+      #   client = Readiness::Zendesk::Client.new(config)
+      #   themes = Readiness::Zendesk::Themes.list(client)
+      #   pp themes.first.name
+      #   # => "GitLab Zendesk Global Theme"
+      def self.list(client)
+        response = client.connection.get 'guide/theming/themes'
+        handle_request_error(0, 'Zendesk', response.status) unless response.status == 200
+        Oj.load(response.body)['themes'].map { |t| Themes.new(t) }
+      end
+
+      ##
+      # Returns the live theme for the Zendesk instance
+      #
+      # @author Jason Colyer
+      # @since 1.0.12
+      # @param client [Object] An instance of {Readiness::Zendesk::Client}
+      # @return [Object]
+      # @example
+      #   require 'support_readiness'
+      #   config = Readiness::Zendesk::Configuration.new
+      #   config.username = 'alice@example.com'
+      #   config.token = 'test123abc'
+      #   config.url = 'https://example.zendesk.com/api/v2'
+      #   client = Readiness::Zendesk::Client.new(config)
+      #   theme = Readiness::Zendesk::Themes.live_theme(client)
+      #   pp theme.id
+      #   # => "28a0b408-626a-4bea-88ab-2d48a8078870"
+      def self.live_theme(client)
+        themes = Themes.list(client)
+        themes.detect { |t| t.live }
+      end
+
+      ##
+      # Locates a theme within Zendesk. This will not exit on error (except Authentication errors)
+      #
+      # @author Jason Colyer
+      # @since 1.0.12
+      # @param client [Object] An instance of {Readiness::Zendesk::Client}
+      # @param tid [String] The theme ID to locate
+      # @return [Object]
+      # @see https://developer.zendesk.com/api-reference/help_center/help-center-api/theming/#show-theme Zendesk API > themes > Show Theme
+      # @example
+      #   require 'support_readiness'
+      #   config = Readiness::Zendesk::Configuration.new
+      #   config.username = 'alice@example.com'
+      #   config.token = 'test123abc'
+      #   config.url = 'https://example.zendesk.com/api/v2'
+      #   client = Readiness::Zendesk::Client.new(config)
+      #   theme = Readiness::Zendesk::Themes.find(client, '6d7ccf08-5674-467c-9036-3403b6c5e91d')
+      #   pp app.name
+      #   # => "GitLab Zendesk Global Theme"
+      def self.find(client, tid)
+        response = client.connection.get "guide/theming/themes/#{tid}"
+        handle_request_error(0, 'Zendesk', response.status,  { action: 'get', id: tid }) unless response.status == 200
+        return Themes.new(Oj.load(response.body)['theme']) if response.status == 200
+
+        Oj.load(response.body)
+      end
+
+      ##
+      # Locates a theme within Zendesk. This will exit on error
+      #
+      # @author Jason Colyer
+      # @since 1.0.12
+      # @param client [Object] An instance of {Readiness::Zendesk::Client}
+      # @param tid [String] The theme ID to locate
+      # @return [Object]
+      # @see https://developer.zendesk.com/api-reference/help_center/help-center-api/theming/#show-theme Zendesk API > themes > Show Theme
+      # @example
+      #   require 'support_readiness'
+      #   config = Readiness::Zendesk::Configuration.new
+      #   config.username = 'alice@example.com'
+      #   config.token = 'test123abc'
+      #   config.url = 'https://example.zendesk.com/api/v2'
+      #   client = Readiness::Zendesk::Client.new(config)
+      #   theme = Readiness::Zendesk::Themes.find!(client, '6d7ccf08-5674-467c-9036-3403b6c5e91d')
+      #   pp app.name
+      #   # => "GitLab Zendesk Global Theme"
+      def self.find!(client, tid)
+        response = client.connection.get "guide/theming/themes/#{tid}"
+        handle_request_error(1, 'Zendesk', response.status, { action: 'Find theme', id: tid }) unless response.status == 200
+        Themes.new(Oj.load(response.body)['theme'])
+      end
+
+      ##
+      # Creates a zip file from the given directory for a Zendesk app. This will exit on error
+      #
+      # @author Jason Colyer
+      # @since 1.0.12
+      # @param location [location] The relative path to the location of the theme files
+      # @return [String] The path to the zip file
+      # @example
+      #   require 'support_readiness'
+      #   file = Readiness::Zendesk::Themes.package!
+      #   pp file
+      #   # => "data/20241007151228578.zip"
+      def self.package!(location = './')
+        item_list = %w[ assets manifest.json script.js settings style.css templates thumbnail.png translations ]
+        create_package!(item_list, location)
+      end
+
+      ##
+      # Creates an update job for creating a Zendesk theme. This will exit on error
+      #
+      # @author Jason Colyer
+      # @since 1.0.12
+      # @param client [Object] An instance of {Readiness::Zendesk::Client}
+      # @param theme [Object] An instance of {Readiness::Zendesk::Themes}
+      # @return [Object] An instance of {Readiness::Zendesk::ThemeJobStatuses}
+      # @example
+      #   require 'support_readiness'
+      #   config = Readiness::Zendesk::Configuration.new
+      #   config.username = 'alice@example.com'
+      #   config.token = 'test123abc'
+      #   config.url = 'https://example.zendesk.com/api/v2'
+      #   client = Readiness::Zendesk::Client.new(config)
+      #   theme = Readiness::Zendesk::Themes.live_theme(client)
+      #   job = Readiness::Zendesk::Themes.generate_update_job!(client, theme)
+      #   pp job.id
+      #   # => "a66e7bde543c6b6d018f0e07a654feaf"
+      def self.generate_update_job!(client, theme)
+        object = {
+          job: {
+            attributes: {
+              theme_id: theme.id,
+              replace_settings: true,
+              format: 'zip'
+            }
+          }
+        }
+        response = client.connection.post 'guide/theming/jobs/themes/updates', object.to_json
+        handle_request_error(1, 'Zendesk', response.status, { action: 'Upload app', id: file }) unless response.status == 200
+        ThemeJobStatuses.new(Oj.load(response.body)['job'])
+      end
+
+      ##
+      # Creates an import job for creating a Zendesk theme. This will exit on error
+      #
+      # @author Jason Colyer
+      # @since 1.0.12
+      # @param client [Object] An instance of {Readiness::Zendesk::Client}
+      # @param theme [Object] An instance of {Readiness::Zendesk::Themes}
+      # @return [Object] An instance of {Readiness::Zendesk::ThemeJobStatuses}
+      # @example
+      #   require 'support_readiness'
+      #   config = Readiness::Zendesk::Configuration.new
+      #   config.username = 'alice@example.com'
+      #   config.token = 'test123abc'
+      #   config.url = 'https://example.zendesk.com/api/v2'
+      #   client = Readiness::Zendesk::Client.new(config)
+      #   theme = Readiness::Zendesk::Themes.new
+      #   theme.brand_id = 123
+      #   job = Readiness::Zendesk::Themes.generate_import_job!(client, theme)
+      #   pp job.id
+      #   # => "a66e7bde543c6b6d018f0e07a654feaf"
+      def self.generate_import_job!(client, theme)
+        object = {
+          job: {
+            attributes: {
+              brand_id: theme.brand_id,
+              format: 'zip'
+            }
+          }
+        }
+        response = client.connection.post 'guide/theming/jobs/themes/imports', object.to_json
+        handle_request_error(1, 'Zendesk', response.status, { action: 'Upload app', id: file }) unless response.status == 200
+        ThemeJobStatuses.new(Oj.load(response.body)['job'])
+      end
+
+      ##
+      # Uploads a zip file to an import or update job. This will exit on error
+      #
+      # @author Jason Colyer
+      # @since 1.0.12
+      # @param client [Object] An instance of {Readiness::Zendesk::Client}
+      # @param job [Object] An instance of {Readiness::Zendesk::ThemeJobStatuses}
+      # @param file [String] The relative path to the zip file
+      # @return [Object] An instance of {Readiness::Zendesk::ThemeJobStatuses}
+      # @example
+      #   require 'support_readiness'
+      #   config = Readiness::Zendesk::Configuration.new
+      #   config.username = 'alice@example.com'
+      #   config.token = 'test123abc'
+      #   config.url = 'https://example.zendesk.com/api/v2'
+      #   client = Readiness::Zendesk::Client.new(config)
+      #   file = Readiness::Zendesk::Themes.package!('data/modified_theme')
+      #   theme = Readiness::Zendesk::Themes.live_theme(client)
+      #   job = Readiness::Zendesk::Themes.generate_import_job!(client, theme)
+      #   job = Readiness::Zendesk::Themes.upload!(client, job, file)
+      #   pp job.id
+      #   # => "a66e7bde543c6b6d018f0e07a654feaf"
+      def self.upload!(client, job, file)
+        object = job.data['upload']['parameters'].merge(
+          file: ::Faraday::UploadIO.new(file, 'application/zip')
+        )
+        response = client.upload_connection.post job.data['upload']['url'], object.to_json
+        ThemeJobStatuses.find!(client, job.id)
+      end
+
+      ##
+      # Creates a theme. This will exit on error
+      #
+      # @author Jason Colyer
+      # @since 1.0.12
+      # @param client [Object] An instance of {Readiness::Zendesk::Client}
+      # @param theme [Object] An instance of {Readiness::Zendesk::Themes}
+      # @param location [location] The relative path to the location of the theme files
+      # @return [Object] An instance of {Readiness::Zendesk::ThemeJobStatuses}
+      # @example
+      #   require 'support_readiness'
+      #   config = Readiness::Zendesk::Configuration.new
+      #   config.username = 'alice@example.com'
+      #   config.token = 'test123abc'
+      #   config.url = 'https://example.zendesk.com/api/v2'
+      #   client = Readiness::Zendesk::Client.new(config)
+      #   theme = Readiness::Zendesk::Themes.new
+      #   theme.brand_id = 123
+      #   theme.live = false
+      #   job = Readiness::Zendesk::Themes.update!(client, theme, 'data/modified_theme')
+      #   job = Readiness::Zendesk::Themes.upload!(client, job, file)
+      #   pp job.id
+      #   # => "a66e7bde543c6b6d018f0e07a654feaf"
+      def self.update!(client, theme, location = './')
+        file = Themes.package!(location)
+        job = generate_update_job!(client, theme)
+        upload!(client, job, file)
+      end
+
+      ##
+      # Updatea a theme. This will exit on error
+      #
+      # @author Jason Colyer
+      # @since 1.0.12
+      # @param client [Object] An instance of {Readiness::Zendesk::Client}
+      # @param theme [Object] An instance of {Readiness::Zendesk::Themes}
+      # @param location [location] The relative path to the location of the theme files
+      # @return [Object] An instance of {Readiness::Zendesk::ThemeJobStatuses}
+      # @example
+      #   require 'support_readiness'
+      #   config = Readiness::Zendesk::Configuration.new
+      #   config.username = 'alice@example.com'
+      #   config.token = 'test123abc'
+      #   config.url = 'https://example.zendesk.com/api/v2'
+      #   client = Readiness::Zendesk::Client.new(config)
+      #   theme = Readiness::Zendesk::Themes.live_theme(client)
+      #   job = Readiness::Zendesk::Themes.update!(client, theme, 'data/modified_theme')
+      #   job = Readiness::Zendesk::Themes.upload!(client, job, file)
+      #   pp job.id
+      #   # => "a66e7bde543c6b6d018f0e07a654feaf"
+      def self.create!(client, theme, location = './')
+        file = Themes.package!(location)
+        job = generate_import_job!(client, theme)
+        upload!(client, job, file)
+      end
+    end
+  end
+end

data/lib/support_readiness/zendesk/ticket_field_options.rb

@@ -0,0 +1,110 @@
+# frozen_string_literal: true
+
+# Defines the module Readiness.
+module Readiness
+  # Defines the module Zendesk
+  module Zendesk
+    ##
+    # Defines the class TicketFieldOptions within the module {Readiness::Zendesk}.
+    #
+    # @author Jason Colyer
+    # @since 1.0.12
+    class TicketFieldOptions < Readiness::Client
+      attr_accessor :id, :name, :position, :value
+
+      ##
+      # Creates a new {Readiness::Zendesk::TicketFieldOptions} instance
+      #
+      # @author Jason Colyer
+      # @since 1.0.12
+      # @param object [Object] An instance of {Readiness::Zendesk::TicketFieldOptions}
+      # @example
+      #   require 'support_readiness'
+      #   Readiness::Zendesk::TicketFieldOptions.new
+      def initialize(object = {})
+        @id = object['id']
+        @name = object['name']
+        @position = object['position']
+        @value = object['value']
+      end
+
+      ##
+      # Lists all ticket fields.
+      #
+      # @author Jason Colyer
+      # @since 1.0.12
+      # @param client [Object] An instance of {Readiness::Zendesk::Client}
+      # @param fid [Integer] The field ID to get the field options for
+      # @return [Array]
+      # @see https://developer.zendesk.com/api-reference/ticketing/tickets/ticket_fields/#list-ticket-field-options Zendesk API > Ticket Fields > List Ticket Field Options
+      # @example
+      #   require 'support_readiness'
+      #   config = Readiness::Zendesk::Configuration.new
+      #   config.username = 'alice@example.com'
+      #   config.token = 'test123abc'
+      #   config.url = 'https://example.zendesk.com/api/v2'
+      #   client = Readiness::Zendesk::Client.new(config)
+      #   options = Readiness::Zendesk::TicketFieldOptions.list(client, 123)
+      #   pp fields.count
+      #   # => 5
+      def self.list(client, fid)
+        array = []
+        page = 1
+        loop do
+          response = client.connection.get("ticket_fields/#{fid}/options?page=#{page}")
+          handle_request_error(0, 'Zendesk', response.status) unless response.status == 200
+          body = Oj.load(response.body)
+          array += body['custom_field_options'].map { |f| TicketFieldOptions.new(f) }
+          break unless body['custom_field_options'].count == 100
+
+          page += 1
+        end
+        array
+      end
+
+      ##
+      # Creates or updates a ticket field option. This will exit on error.
+      #
+      # @author Jason Colyer
+      # @since 1.0.12
+      # @param client [Object] An instance of {Readiness::Zendesk::Client}
+      # @param field [Object] An instance of {Readiness::Zendesk::TicketFields}
+      # @param option [Object] An instance of {Readiness::Zendesk::TicketFieldOptions}
+      # @return [Object]
+      # @see https://developer.zendesk.com/api-reference/ticketing/tickets/ticket_fields/#create-or-update-ticket-field-option Zendesk API > Ticket Fields > Create or Update Ticket Field Option
+      def self.create_or_update!(client, field, option)
+        response = client.connection.post "ticket_fields/#{field.id}/options", to_clean_json_with_key(option, 'custom_field_option')
+        handle_request_error(1, 'Zendesk', response.status, { action: 'Create/update ticket field option', message: Oj.load(response.body)}) unless [200, 201].include?(response.status)
+        TicketFieldOptions.new(Oj.load(response.body)['custom_field_option'])
+      end
+
+      ##
+      # Deletes a ticket field option. Will exit if unsuccessful
+      #
+      # @author Jason Colyer
+      # @since 1.0.12
+      # @param client [Object] An instance of {Readiness::Zendesk::Client}
+      # @param field [Object] An instance of {Readiness::Zendesk::TicketFields}
+      # @param option [Object] An instance of {Readiness::Zendesk::TicketFieldOptions}
+      # @return [Boolean]
+      # @see https://developer.zendesk.com/api-reference/ticketing/tickets/ticket_fields/#delete-ticket-field-option Zendesk API > Ticket Fields > Delete Ticket Field Option
+      # @example
+      #   require 'support_readiness'
+      #   config = Readiness::Zendesk::Configuration.new
+      #   config.username = 'alice@example.com'
+      #   config.token = 'test123abc'
+      #   config.url = 'https://example.zendesk.com/api/v2'
+      #   client = Readiness::Zendesk::Client.new(config)
+      #   field = Readiness::Zendesk::TicketFields.find!(client, 75)
+      #   option = field.custom_field_options.last
+      #   delete = Readiness::Zendesk::TicketFieldOptions.delete!(client, field, option)
+      #   pp delete
+      #   # => true
+      def self.delete!(client, field, option)
+        response = client.connection.delete "ticket_fields/#{field.id}/options/#{option.id}"
+        handle_request_error(1, 'Zendesk', response.status, { action: 'Delete a ticket field option', id: "ticket_fields/#{field.id}/options/#{option.id}", message: Oj.load(response.body)}) unless response.status == 204
+        true
+      end
+    end
+  end
+end