gimizen 0.0.1

data/.gitignore

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+*.gem
+*.rbc
+.bundle
+.config
+.yardoc
+Gemfile.lock
+InstalledFiles
+_yardoc
+coverage
+doc/
+lib/bundler/man
+pkg
+rdoc
+spec/reports
+test/tmp
+test/version_tmp
+tmp

data/.travis.yml

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+rvm:
+ - 1.9.3
+script: rspec spec

data/Gemfile

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+source 'https://rubygems.org'
+
+# Specify your gem's dependencies in gimizen.gemspec
+gemspec

data/LICENSE.txt

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+Copyright (c) 2013 GiMiScale - Developed by: Nick den Engelsman
+
+MIT License
+
+Permission is hereby granted, free of charge, to any person obtaining
+a copy of this software and associated documentation files (the
+"Software"), to deal in the Software without restriction, including
+without limitation the rights to use, copy, modify, merge, publish,
+distribute, sublicense, and/or sell copies of the Software, and to
+permit persons to whom the Software is furnished to do so, subject to
+the following conditions:
+
+The above copyright notice and this permission notice shall be
+included in all copies or substantial portions of the Software.
+
+THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND,
+EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF
+MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND
+NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE
+LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION
+OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION
+WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.

data/README.md

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+[![Build Status](https://travis-ci.org/GiMiScale/gimizen.png?branch=master)](https://travis-ci.org/GiMiScale/gimizen) [![Code Climate](https://codeclimate.com/github/GiMiScale/gimizen.png)](https://codeclimate.com/github/GiMiScale/gimizen) [![Gem Version](https://badge.fury.io/rb/gimizen.png)](http://badge.fury.io/rb/gimizen)
+
+# Gimizen
+
+Simple API wrapper for Zendesk. Creating tickets for Zendesk should be as simple as 'zen'.
+
+## Installation
+
+Add this line to your application's Gemfile:
+
+    gem 'gimizen'
+
+And then execute:
+
+    $ bundle
+
+Or install it yourself:
+
+    $ gem install gimizen
+
+## Setup
+
+Add file `config/initializers/gimizen.rb`.
+
+    require 'gimizen'
+    Gimizen.configure do |config|
+      config.domain        = 'https://gimiscale.zendesk.com/api/v2'
+      config.email_address = 'zendesk@gimiscale.com'
+      config.api_token     = '123456789AbCdEfGhIjKlMnOpQrStUvWxYz'
+    end
+
+## Example usage
+
+Simple Zendesk ticket creation:
+
+    response = Gimizen.create_ticket({subject: 'Gimizen', comment: 'This is a test ticket'})
+    # => #<OpenStruct created=true>
+    response.created
+    # => true
+
+Create a Zendesk ticket and receive the response:
+
+    response = Gimizen.create_ticket({subject: 'Gimizen', comment: 'This is a test ticket'}, true)
+    # => #<OpenStruct url="https://gimiscale.zendesk.com/api/v2/tickets/942.json", id=942, external_id=nil, via={:channel=>"api", :source=>{:from=>{}, :to=>{}, :rel=>nil}}, created_at="2013-09-25T13:13:54Z", updated_at="2013-09-25T13:13:54Z", type=nil, subject="Gimizen", description="This is a test ticket", priority=nil, status="new", recipient=nil, requester_id=275909116, submitter_id=275909116, assignee_id=nil, organization_id=nil, group_id=20329092, collaborator_ids=[], forum_topic_id=nil, problem_id=nil, has_incidents=false, due_at=nil, tags=["gimiscale"], custom_fields=[], satisfaction_rating=nil, sharing_agreement_ids=[], fields=[]>
+
+You can then use:
+
+    response.id
+    # => 942
+    response.subject
+    # => "Gimizen"
+    response.description
+    # => "This is a test ticket"
+
+## Contributing
+
+1. Fork it
+2. Create your feature branch (`git checkout -b my-new-feature`)
+3. Commit your changes (`git commit -am 'Add some feature'`)
+4. Push to the branch (`git push origin my-new-feature`)
+5. Create new Pull Request

data/Rakefile

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+require 'bundler/gem_tasks'

data/gimizen.gemspec

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+# -*- encoding: utf-8 -*-
+lib = File.expand_path('../lib', __FILE__)
+$LOAD_PATH.unshift(lib) unless $LOAD_PATH.include?(lib)
+require 'gimizen/version'
+
+Gem::Specification.new do |gem|
+  gem.name          = 'gimizen'
+  gem.version       = Gimizen::VERSION
+  gem.authors       = ['GiMiScale', 'Nick den Engelsman']
+  gem.email         = ['nick.denengelsman@gimiscale.com']
+  gem.description   = %q{API wrapper for Zendesk}
+  gem.summary       = %q{Creating tickets for Zendesk should be as simple as 'zen'.}
+  gem.homepage      = 'https://github.com/GiMiScale/gimizen'
+
+  gem.files         = `git ls-files`.split($/)
+  gem.executables   = gem.files.grep(%r{^bin/}).map{ |f| File.basename(f) }
+  gem.test_files    = gem.files.grep(%r{^(test|spec|features)/})
+  gem.require_paths = ['lib']
+
+  gem.add_runtime_dependency 'httparty', '~> 0.11.0'
+  gem.add_runtime_dependency 'json', '~> 1.8.0'
+  gem.add_runtime_dependency 'hash_symbolizer', '~> 1.0.1'
+  
+  gem.add_development_dependency 'rspec', '~> 2.13.0'
+  gem.add_development_dependency 'capybara', '~> 2.1.0'
+  gem.add_development_dependency 'vcr', '~> 2.4.0'
+  gem.add_development_dependency 'webmock', '~> 1.8.0'
+  gem.add_development_dependency 'simplecov', '~> 0.7.1'
+end

data/lib/gimizen/version.rb

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+module Gimizen
+  VERSION = '0.0.1'
+end

data/lib/gimizen.rb

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+require 'httparty'
+require 'json'
+require 'hash_symbolizer'
+require 'ostruct'
+require 'gimizen/version'
+
+module Gimizen
+  class << self
+    attr_accessor :api_url, :api_key
+    def configure(&blk); class_eval(&blk); end
+  end
+
+  def self.create_ticket(hash, full_response=false)
+    # Format the subject and comment
+    subject = format_subject(hash[:subject])
+    comment = format_comment(hash[:comment])
+    # Format json data
+    json_data = format_json_data(hash)
+    # Perform request
+    return post_to_zendesk("#{@domain}/tickets.json", json_data, full_response)
+  end
+
+  def self.format_subject(subject = nil)
+    raise Exception.new('No subject provided') if subject.nil? || subject.empty?
+    subject
+  end
+
+  def self.format_comment(comment = nil)
+    raise Exception.new('No comment provided') if comment.nil? || comment.empty?
+    comment
+  end
+
+  def self.format_json_data(hash)
+    json_data = {
+      ticket: {
+        subject: hash[:subject],
+        comment: {
+          body: hash[:comment]
+        }
+      }
+    }.to_json
+  end
+
+  def self.post_to_zendesk(url, data, full_response=false)
+    # Post method to Zendesk
+    response = HTTParty.post(
+      url, 
+      body: data,
+      basic_auth: {username: "#{@email_address}/token", password: @api_token},
+      headers: {'Content-Type' => 'application/json'}
+    )
+    # Return full response or succes message
+    full_response ? handle_response(response.body) : succes_message(response.code)
+  end
+
+  def self.handle_response(response)
+    # Format Zendesk response
+    response = JSON.parse(response).symbolize_keys(true)
+    response = OpenStruct.new response[:ticket]
+    response
+  end
+
+  def self.succes_message(response_code)
+    # Format status message
+    status_message = {
+      created: true
+    }
+    # Change hash if tickets was nit created
+    status_message[:created] = false if response_code != 201
+    # Return status message
+    OpenStruct.new status_message
+  end
+
+  def self.version_string
+    "Gimizen version #{Gimizen::VERSION}"
+  end
+end
+
+# Set default configuration
+Gimizen.configure do
+  @domain        = 'https://gimiscale.zendesk.com/api/v2'
+  @email_address = 'zendesk@gimiscale.com'
+  @api_token     = '123456789AbCdEfGhIjKlMnOpQrStUvWxYz'
+end

data/spec/lib/gimizen_spec.rb

@@ -0,0 +1,48 @@
+require 'spec_helper'
+
+describe Gimizen do
+  it 'raises an exception for empty subjects' do
+    expect { Gimizen.format_subject(nil) }.to raise_error
+    expect { Gimizen.format_subject('') }.to raise_error
+  end
+
+  it 'raises an exception for empty comments' do
+    expect { Gimizen.format_comment(nil) }.to raise_error
+    expect { Gimizen.format_comment('') }.to raise_error
+  end
+
+  it 'format the json data' do
+    json = Gimizen.format_json_data({subject: 'Gimizen', comment: 'This is a test ticket'})
+    json = JSON.parse(json)
+    json.should_not                          eq nil
+    json['ticket'].should_not                eq nil
+    json['ticket'].should                    have_key('subject')
+    json['ticket'].should                    have_key('comment')
+    json['ticket']['comment'].should         have_key('body')
+    json['ticket']['subject'].should         eq 'Gimizen'
+    json['ticket']['comment']['body'].should eq 'This is a test ticket'
+  end
+
+  it 'creates a zendesk ticket' do
+    VCR.use_cassette('create_ticket') do
+      response = Gimizen.create_ticket({subject: 'Gimizen', comment: 'This is a test ticket'})
+      puts response
+      response.should_not         eq nil
+      response.created.should_not eq nil
+      response.created.should     eq true
+    end
+  end
+
+  it 'creates a zendesk ticket with full response body' do
+    VCR.use_cassette('create_ticket') do
+      response = Gimizen.create_ticket({subject: 'Gimizen', comment: 'This is a test ticket'}, true)
+      response.id.should_not      eq nil
+      response.subject.should     eq 'Gimizen'
+      response.description.should eq 'This is a test ticket'
+    end
+  end
+
+  it 'should return correct version string' do
+    Gimizen.version_string.should eq "Gimizen version #{Gimizen::VERSION}"
+  end
+end

data/spec/spec_helper.rb

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+require 'rspec'
+require 'vcr'
+require 'webmock'
+require 'simplecov'
+SimpleCov.start
+require 'gimizen'
+
+RSpec.configure do |config|
+  config.color_enabled = true
+  config.formatter     = 'documentation'
+end
+
+VCR.configure do |config|
+  config.cassette_library_dir = 'spec/vcr'
+  config.hook_into :webmock
+end

data/spec/vcr/create_ticket.yml

@@ -0,0 +1,153 @@
+---
+http_interactions:
+- request:
+    method: post
+    uri: https://zendesk%40gimiscale.com%2Ftoken:123456789AbCdEfGhIjKlMnOpQrStUvWxYz@gimiscale.zendesk.com/api/v2/tickets.json
+    body:
+      encoding: UTF-8
+      string: ! '{"ticket":{"subject":"Gimizen","comment":{"body":"This is a test
+        ticket"}}}'
+    headers:
+      Content-Type:
+      - application/json
+  response:
+    status:
+      code: 201
+      message: !binary |-
+        Q3JlYXRlZA==
+    headers:
+      !binary "U2VydmVy":
+      - !binary |-
+        bmdpbngvMS40LjI=
+      !binary "RGF0ZQ==":
+      - !binary |-
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+      !binary "Q2FjaGUtQ29udHJvbA==":
+      - !binary |-
+        bm8tY2FjaGU=
+      !binary "WC1aZW5kZXNrLUFwaS1WZXJzaW9u":
+      - !binary |-
+        djI=
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+      - !binary |-
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+      - !binary |-
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+      !binary "WC1Db250ZW50LVR5cGUtT3B0aW9ucw==":
+      - !binary |-
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+      encoding: ASCII-8BIT
+      string: !binary |-
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+recorded_with: VCR 2.4.0

metadata

@@ -0,0 +1,189 @@
+--- !ruby/object:Gem::Specification
+name: gimizen
+version: !ruby/object:Gem::Version
+  version: 0.0.1
+  prerelease: 
+platform: ruby
+authors:
+- GiMiScale
+- Nick den Engelsman
+autorequire: 
+bindir: bin
+cert_chain: []
+date: 2013-09-25 00:00:00.000000000 Z
+dependencies:
+- !ruby/object:Gem::Dependency
+  name: httparty
+  requirement: !ruby/object:Gem::Requirement
+    none: false
+    requirements:
+    - - ~>
+      - !ruby/object:Gem::Version
+        version: 0.11.0
+  type: :runtime
+  prerelease: false
+  version_requirements: !ruby/object:Gem::Requirement
+    none: false
+    requirements:
+    - - ~>
+      - !ruby/object:Gem::Version
+        version: 0.11.0
+- !ruby/object:Gem::Dependency
+  name: json
+  requirement: !ruby/object:Gem::Requirement
+    none: false
+    requirements:
+    - - ~>
+      - !ruby/object:Gem::Version
+        version: 1.8.0
+  type: :runtime
+  prerelease: false
+  version_requirements: !ruby/object:Gem::Requirement
+    none: false
+    requirements:
+    - - ~>
+      - !ruby/object:Gem::Version
+        version: 1.8.0
+- !ruby/object:Gem::Dependency
+  name: hash_symbolizer
+  requirement: !ruby/object:Gem::Requirement
+    none: false
+    requirements:
+    - - ~>
+      - !ruby/object:Gem::Version
+        version: 1.0.1
+  type: :runtime
+  prerelease: false
+  version_requirements: !ruby/object:Gem::Requirement
+    none: false
+    requirements:
+    - - ~>
+      - !ruby/object:Gem::Version
+        version: 1.0.1
+- !ruby/object:Gem::Dependency
+  name: rspec
+  requirement: !ruby/object:Gem::Requirement
+    none: false
+    requirements:
+    - - ~>
+      - !ruby/object:Gem::Version
+        version: 2.13.0
+  type: :development
+  prerelease: false
+  version_requirements: !ruby/object:Gem::Requirement
+    none: false
+    requirements:
+    - - ~>
+      - !ruby/object:Gem::Version
+        version: 2.13.0
+- !ruby/object:Gem::Dependency
+  name: capybara
+  requirement: !ruby/object:Gem::Requirement
+    none: false
+    requirements:
+    - - ~>
+      - !ruby/object:Gem::Version
+        version: 2.1.0
+  type: :development
+  prerelease: false
+  version_requirements: !ruby/object:Gem::Requirement
+    none: false
+    requirements:
+    - - ~>
+      - !ruby/object:Gem::Version
+        version: 2.1.0
+- !ruby/object:Gem::Dependency
+  name: vcr
+  requirement: !ruby/object:Gem::Requirement
+    none: false
+    requirements:
+    - - ~>
+      - !ruby/object:Gem::Version
+        version: 2.4.0
+  type: :development
+  prerelease: false
+  version_requirements: !ruby/object:Gem::Requirement
+    none: false
+    requirements:
+    - - ~>
+      - !ruby/object:Gem::Version
+        version: 2.4.0
+- !ruby/object:Gem::Dependency
+  name: webmock
+  requirement: !ruby/object:Gem::Requirement
+    none: false
+    requirements:
+    - - ~>
+      - !ruby/object:Gem::Version
+        version: 1.8.0
+  type: :development
+  prerelease: false
+  version_requirements: !ruby/object:Gem::Requirement
+    none: false
+    requirements:
+    - - ~>
+      - !ruby/object:Gem::Version
+        version: 1.8.0
+- !ruby/object:Gem::Dependency
+  name: simplecov
+  requirement: !ruby/object:Gem::Requirement
+    none: false
+    requirements:
+    - - ~>
+      - !ruby/object:Gem::Version
+        version: 0.7.1
+  type: :development
+  prerelease: false
+  version_requirements: !ruby/object:Gem::Requirement
+    none: false
+    requirements:
+    - - ~>
+      - !ruby/object:Gem::Version
+        version: 0.7.1
+description: API wrapper for Zendesk
+email:
+- nick.denengelsman@gimiscale.com
+executables: []
+extensions: []
+extra_rdoc_files: []
+files:
+- .gitignore
+- .travis.yml
+- Gemfile
+- LICENSE.txt
+- README.md
+- Rakefile
+- gimizen.gemspec
+- lib/gimizen.rb
+- lib/gimizen/version.rb
+- spec/lib/gimizen_spec.rb
+- spec/spec_helper.rb
+- spec/vcr/create_ticket.yml
+homepage: https://github.com/GiMiScale/gimizen
+licenses: []
+post_install_message: 
+rdoc_options: []
+require_paths:
+- lib
+required_ruby_version: !ruby/object:Gem::Requirement
+  none: false
+  requirements:
+  - - ! '>='
+    - !ruby/object:Gem::Version
+      version: '0'
+required_rubygems_version: !ruby/object:Gem::Requirement
+  none: false
+  requirements:
+  - - ! '>='
+    - !ruby/object:Gem::Version
+      version: '0'
+requirements: []
+rubyforge_project: 
+rubygems_version: 1.8.25
+signing_key: 
+specification_version: 3
+summary: Creating tickets for Zendesk should be as simple as 'zen'.
+test_files:
+- spec/lib/gimizen_spec.rb
+- spec/spec_helper.rb
+- spec/vcr/create_ticket.yml