galetahub-freshdesk 0.1.0
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- checksums.yaml +7 -0
- data/.gitignore +11 -0
- data/.rspec +3 -0
- data/.rubocop.yml +23 -0
- data/.ruby-version +1 -0
- data/.travis.yml +7 -0
- data/CODE_OF_CONDUCT.md +74 -0
- data/Gemfile +4 -0
- data/LICENSE.txt +21 -0
- data/README.md +68 -0
- data/Rakefile +8 -0
- data/bin/console +14 -0
- data/bin/setup +8 -0
- data/freshdesk.gemspec +32 -0
- data/lib/freshdesk.rb +23 -0
- data/lib/freshdesk/configuration.rb +7 -0
- data/lib/freshdesk/resources/attachment.rb +11 -0
- data/lib/freshdesk/resources/base.rb +70 -0
- data/lib/freshdesk/resources/company.rb +11 -0
- data/lib/freshdesk/resources/contact.rb +19 -0
- data/lib/freshdesk/resources/ticket.rb +31 -0
- data/lib/freshdesk/version.rb +5 -0
- metadata +123 -0
checksums.yaml
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---
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SHA256:
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metadata.gz: b91409f49e46b6886404f3f9023abc3a15bc8aca4c3547927a2d80f87ad586c1
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data.tar.gz: fbfe786611d71c76d9354b74dbe9afb72116678b510d0d844c7c5f70e3789eb0
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SHA512:
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metadata.gz: 1c1844206ee60aa47693e84cc411929e0a070509b56aede73e8878a8135ea54994b38692e4180c53453a72647ff2f2384965e3d94600d68d5807fb09e7235b86
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data.tar.gz: c732c700d846b32db893a9edb49da5b75dc9c5d80249482e1df04c9f064f1f69fa00f754ad65debadf88f06f4287154235f2dd05b7e40da3c26f1fc3f8356759
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data/.gitignore
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data/.rspec
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data/.rubocop.yml
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AllCops:
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Exclude:
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- 'app/views/**/*.slim'
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- 'app/views/**/**/*.slim'
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Style/Documentation:
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Enabled: false
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##################### Metrics ##################################
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Metrics/LineLength:
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Max: 110
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Metrics/ModuleLength:
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Max: 200
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##################### Rails ##################################
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Rails:
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Enabled: false
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data/.ruby-version
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2.5.5
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data/.travis.yml
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data/CODE_OF_CONDUCT.md
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# Contributor Covenant Code of Conduct
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## Our Pledge
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In the interest of fostering an open and welcoming environment, we as
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contributors and maintainers pledge to making participation in our project and
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our community a harassment-free experience for everyone, regardless of age, body
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size, disability, ethnicity, gender identity and expression, level of experience,
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nationality, personal appearance, race, religion, or sexual identity and
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orientation.
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## Our Standards
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Examples of behavior that contributes to creating a positive environment
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include:
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* Using welcoming and inclusive language
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* Being respectful of differing viewpoints and experiences
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* Gracefully accepting constructive criticism
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* Focusing on what is best for the community
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* Showing empathy towards other community members
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Examples of unacceptable behavior by participants include:
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* The use of sexualized language or imagery and unwelcome sexual attention or
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advances
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* Trolling, insulting/derogatory comments, and personal or political attacks
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* Public or private harassment
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* Publishing others' private information, such as a physical or electronic
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address, without explicit permission
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* Other conduct which could reasonably be considered inappropriate in a
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professional setting
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## Our Responsibilities
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Project maintainers are responsible for clarifying the standards of acceptable
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behavior and are expected to take appropriate and fair corrective action in
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response to any instances of unacceptable behavior.
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Project maintainers have the right and responsibility to remove, edit, or
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reject comments, commits, code, wiki edits, issues, and other contributions
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that are not aligned to this Code of Conduct, or to ban temporarily or
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permanently any contributor for other behaviors that they deem inappropriate,
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threatening, offensive, or harmful.
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## Scope
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This Code of Conduct applies both within project spaces and in public spaces
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when an individual is representing the project or its community. Examples of
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representing a project or community include using an official project e-mail
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address, posting via an official social media account, or acting as an appointed
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representative at an online or offline event. Representation of a project may be
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further defined and clarified by project maintainers.
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## Enforcement
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Instances of abusive, harassing, or otherwise unacceptable behavior may be
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reported by contacting the project team at galeta.igor@gmail.com. All
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complaints will be reviewed and investigated and will result in a response that
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is deemed necessary and appropriate to the circumstances. The project team is
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obligated to maintain confidentiality with regard to the reporter of an incident.
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Further details of specific enforcement policies may be posted separately.
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Project maintainers who do not follow or enforce the Code of Conduct in good
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faith may face temporary or permanent repercussions as determined by other
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members of the project's leadership.
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## Attribution
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This Code of Conduct is adapted from the [Contributor Covenant][homepage], version 1.4,
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available at [http://contributor-covenant.org/version/1/4][version]
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[homepage]: http://contributor-covenant.org
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[version]: http://contributor-covenant.org/version/1/4/
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data/Gemfile
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data/LICENSE.txt
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The MIT License (MIT)
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Copyright (c) 2019 Galeta Igor
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Permission is hereby granted, free of charge, to any person obtaining a copy
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of this software and associated documentation files (the "Software"), to deal
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in the Software without restriction, including without limitation the rights
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to use, copy, modify, merge, publish, distribute, sublicense, and/or sell
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copies of the Software, and to permit persons to whom the Software is
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furnished to do so, subject to the following conditions:
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The above copyright notice and this permission notice shall be included in
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all copies or substantial portions of the Software.
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THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
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IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY,
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FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE
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AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER
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LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM,
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OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN
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THE SOFTWARE.
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data/README.md
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# Freshdesk
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API client for https://developers.freshdesk.com/api/
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## Installation
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Add this line to your application's Gemfile:
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```ruby
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gem 'galetahub-freshdesk', require: 'freshdesk'
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```
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And then execute:
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$ bundle
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Or install it yourself as:
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$ gem install galetahub-freshdesk
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## Usage
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### Setup
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```
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# config/initializers/freshdesk.rb
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require 'freshdesk'
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Freshdesk.configure do |config|
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config.api_key = ENV['FRESHDESK_KEY']
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config.domain = ENV['FRESHDESK_DOMAIN']
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end
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```
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### Company API
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```
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client = Freshdesk::Resources::Company.new
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client.all
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company = client.create(name: 'Test', description: 'Test')
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```
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### Contact API
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```
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client = Freshdesk::Resources::Contact.new
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client.create(name: '...', email: '...', mobile: '...', company_id: company['id'])
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```
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## Development
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After checking out the repo, run `bin/setup` to install dependencies. Then, run `rake spec` to run the tests. You can also run `bin/console` for an interactive prompt that will allow you to experiment.
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To install this gem onto your local machine, run `bundle exec rake install`. To release a new version, update the version number in `version.rb`, and then run `bundle exec rake release`, which will create a git tag for the version, push git commits and tags, and push the `.gem` file to [rubygems.org](https://rubygems.org).
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## Contributing
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Bug reports and pull requests are welcome on GitHub at https://github.com/galetahub/freshdesk. This project is intended to be a safe, welcoming space for collaboration, and contributors are expected to adhere to the [Contributor Covenant](http://contributor-covenant.org) code of conduct.
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## License
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The gem is available as open source under the terms of the [MIT License](https://opensource.org/licenses/MIT).
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## Code of Conduct
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Everyone interacting in the Freshdesk project’s codebases, issue trackers, chat rooms and mailing lists is expected to follow the [code of conduct](https://github.com/[USERNAME]/freshdesk/blob/master/CODE_OF_CONDUCT.md).
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data/Rakefile
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data/bin/console
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#!/usr/bin/env ruby
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require "bundler/setup"
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require "freshdesk"
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# You can add fixtures and/or initialization code here to make experimenting
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# with your gem easier. You can also use a different console, if you like.
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# (If you use this, don't forget to add pry to your Gemfile!)
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# require "pry"
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# Pry.start
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require "irb"
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IRB.start(__FILE__)
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data/bin/setup
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data/freshdesk.gemspec
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# frozen_string_literal: true
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lib = File.expand_path('lib', __dir__)
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$LOAD_PATH.unshift(lib) unless $LOAD_PATH.include?(lib)
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require 'freshdesk/version'
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Gem::Specification.new do |spec|
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spec.name = 'galetahub-freshdesk'
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spec.version = Freshdesk::VERSION
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spec.authors = ['Galeta Igor']
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spec.email = ['galeta.igor@gmail.com']
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spec.summary = %q(Freshdesk client for API v2)
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spec.description = %q(Simple Freshdesk client for API v2 based on httparty gem)
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spec.homepage = 'https://github.com/galetahub/freshdesk'
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spec.license = 'MIT'
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# Specify which files should be added to the gem when it is released.
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# The `git ls-files -z` loads the files in the RubyGem that have been added into git.
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spec.files = Dir.chdir(File.expand_path('..', __FILE__)) do
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`git ls-files -z`.split("\x0").reject { |f| f.match(%r{^(test|spec|features)/}) }
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end
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spec.bindir = 'bin'
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spec.executables = spec.files.grep(%r{^bin/}) { |f| File.basename(f) }
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spec.require_paths = ['lib']
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spec.add_dependency 'httparty', '~> 0.17.0'
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spec.add_development_dependency 'bundler', '~> 2.0'
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spec.add_development_dependency 'rake', '~> 10.0'
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spec.add_development_dependency 'rspec', '~> 3.0'
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end
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data/lib/freshdesk.rb
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# frozen_string_literal: true
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require 'freshdesk/version'
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require 'freshdesk/configuration'
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require 'freshdesk/resources/attachment'
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require 'freshdesk/resources/company'
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require 'freshdesk/resources/contact'
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require 'freshdesk/resources/ticket'
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module Freshdesk
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class << self
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attr_writer :configuration
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end
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def self.configuration
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@configuration ||= Configuration.new
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end
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def self.configure
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yield(configuration)
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end
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end
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# frozen_string_literal: true
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require 'httparty'
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module Freshdesk
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module Resources
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class Base
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include HTTParty
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format :json
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headers 'Content-Type' => 'application/json'
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class << self
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attr_accessor :collection_path
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end
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def initialize
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self.class.base_uri "https://#{Freshdesk.configuration.domain}.freshdesk.com/api/v2"
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@basic_auth = { username: Freshdesk.configuration.api_key }
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end
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def create(params)
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post(self.class.collection_path, body: params)
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end
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def find(id, params = nil)
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get(File.join(self.class.collection_path, id.to_s), query: params)
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end
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def all(params = nil)
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get(self.class.collection_path, query: params)
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end
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def update(id, params)
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put(File.join(self.class.collection_path, id.to_s), body: params)
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end
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def destroy(id)
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delete(File.join(self.class.collection_path, id.to_s))
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end
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private
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def get(*args)
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request(:get, *args)
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end
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def post(*args)
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request(:post, *args)
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end
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def put(*args)
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request(:post, *args)
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end
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def delete(*args)
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request(:delete, *args)
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end
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def request(method_type, path, options = {})
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options[:basic_auth] ||= @basic_auth
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response = self.class.send(method_type, path, options)
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return unless response
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response.parsed_response
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end
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end
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end
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end
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# frozen_string_literal: true
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require 'freshdesk/resources/base'
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module Freshdesk
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module Resources
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class Contact < Base
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self.collection_path = '/contacts'
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def hard_delete(id)
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delete(File.join(self.class.collection_path, id.to_s, 'hard_delete'))
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end
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def restore(id)
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put(File.join(self.class.collection_path, id.to_s, 'restore'))
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end
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end
|
18
|
+
end
|
19
|
+
end
|
@@ -0,0 +1,31 @@
|
|
1
|
+
# frozen_string_literal: true
|
2
|
+
|
3
|
+
require 'freshdesk/resources/base'
|
4
|
+
|
5
|
+
module Freshdesk
|
6
|
+
module Resources
|
7
|
+
class Ticket < Base
|
8
|
+
self.collection_path = '/tickets'
|
9
|
+
|
10
|
+
def create_outbound_email(params)
|
11
|
+
post(File.join(self.class.collection_path, 'outbound_email'), body: params)
|
12
|
+
end
|
13
|
+
|
14
|
+
def restore(id)
|
15
|
+
put(File.join(self.class.collection_path, id.to_s, 'restore'))
|
16
|
+
end
|
17
|
+
|
18
|
+
def ticket_fields
|
19
|
+
get('/ticket_fields')
|
20
|
+
end
|
21
|
+
|
22
|
+
def conversations(id)
|
23
|
+
get(File.join(self.class.collection_path, id.to_s, 'conversations'))
|
24
|
+
end
|
25
|
+
|
26
|
+
def time_entries(id)
|
27
|
+
get(File.join(self.class.collection_path, id.to_s, 'time_entries'))
|
28
|
+
end
|
29
|
+
end
|
30
|
+
end
|
31
|
+
end
|
metadata
ADDED
@@ -0,0 +1,123 @@
|
|
1
|
+
--- !ruby/object:Gem::Specification
|
2
|
+
name: galetahub-freshdesk
|
3
|
+
version: !ruby/object:Gem::Version
|
4
|
+
version: 0.1.0
|
5
|
+
platform: ruby
|
6
|
+
authors:
|
7
|
+
- Galeta Igor
|
8
|
+
autorequire:
|
9
|
+
bindir: bin
|
10
|
+
cert_chain: []
|
11
|
+
date: 2019-06-12 00:00:00.000000000 Z
|
12
|
+
dependencies:
|
13
|
+
- !ruby/object:Gem::Dependency
|
14
|
+
name: httparty
|
15
|
+
requirement: !ruby/object:Gem::Requirement
|
16
|
+
requirements:
|
17
|
+
- - "~>"
|
18
|
+
- !ruby/object:Gem::Version
|
19
|
+
version: 0.17.0
|
20
|
+
type: :runtime
|
21
|
+
prerelease: false
|
22
|
+
version_requirements: !ruby/object:Gem::Requirement
|
23
|
+
requirements:
|
24
|
+
- - "~>"
|
25
|
+
- !ruby/object:Gem::Version
|
26
|
+
version: 0.17.0
|
27
|
+
- !ruby/object:Gem::Dependency
|
28
|
+
name: bundler
|
29
|
+
requirement: !ruby/object:Gem::Requirement
|
30
|
+
requirements:
|
31
|
+
- - "~>"
|
32
|
+
- !ruby/object:Gem::Version
|
33
|
+
version: '2.0'
|
34
|
+
type: :development
|
35
|
+
prerelease: false
|
36
|
+
version_requirements: !ruby/object:Gem::Requirement
|
37
|
+
requirements:
|
38
|
+
- - "~>"
|
39
|
+
- !ruby/object:Gem::Version
|
40
|
+
version: '2.0'
|
41
|
+
- !ruby/object:Gem::Dependency
|
42
|
+
name: rake
|
43
|
+
requirement: !ruby/object:Gem::Requirement
|
44
|
+
requirements:
|
45
|
+
- - "~>"
|
46
|
+
- !ruby/object:Gem::Version
|
47
|
+
version: '10.0'
|
48
|
+
type: :development
|
49
|
+
prerelease: false
|
50
|
+
version_requirements: !ruby/object:Gem::Requirement
|
51
|
+
requirements:
|
52
|
+
- - "~>"
|
53
|
+
- !ruby/object:Gem::Version
|
54
|
+
version: '10.0'
|
55
|
+
- !ruby/object:Gem::Dependency
|
56
|
+
name: rspec
|
57
|
+
requirement: !ruby/object:Gem::Requirement
|
58
|
+
requirements:
|
59
|
+
- - "~>"
|
60
|
+
- !ruby/object:Gem::Version
|
61
|
+
version: '3.0'
|
62
|
+
type: :development
|
63
|
+
prerelease: false
|
64
|
+
version_requirements: !ruby/object:Gem::Requirement
|
65
|
+
requirements:
|
66
|
+
- - "~>"
|
67
|
+
- !ruby/object:Gem::Version
|
68
|
+
version: '3.0'
|
69
|
+
description: Simple Freshdesk client for API v2 based on httparty gem
|
70
|
+
email:
|
71
|
+
- galeta.igor@gmail.com
|
72
|
+
executables:
|
73
|
+
- console
|
74
|
+
- setup
|
75
|
+
extensions: []
|
76
|
+
extra_rdoc_files: []
|
77
|
+
files:
|
78
|
+
- ".gitignore"
|
79
|
+
- ".rspec"
|
80
|
+
- ".rubocop.yml"
|
81
|
+
- ".ruby-version"
|
82
|
+
- ".travis.yml"
|
83
|
+
- CODE_OF_CONDUCT.md
|
84
|
+
- Gemfile
|
85
|
+
- LICENSE.txt
|
86
|
+
- README.md
|
87
|
+
- Rakefile
|
88
|
+
- bin/console
|
89
|
+
- bin/setup
|
90
|
+
- freshdesk.gemspec
|
91
|
+
- lib/freshdesk.rb
|
92
|
+
- lib/freshdesk/configuration.rb
|
93
|
+
- lib/freshdesk/resources/attachment.rb
|
94
|
+
- lib/freshdesk/resources/base.rb
|
95
|
+
- lib/freshdesk/resources/company.rb
|
96
|
+
- lib/freshdesk/resources/contact.rb
|
97
|
+
- lib/freshdesk/resources/ticket.rb
|
98
|
+
- lib/freshdesk/version.rb
|
99
|
+
homepage: https://github.com/galetahub/freshdesk
|
100
|
+
licenses:
|
101
|
+
- MIT
|
102
|
+
metadata: {}
|
103
|
+
post_install_message:
|
104
|
+
rdoc_options: []
|
105
|
+
require_paths:
|
106
|
+
- lib
|
107
|
+
required_ruby_version: !ruby/object:Gem::Requirement
|
108
|
+
requirements:
|
109
|
+
- - ">="
|
110
|
+
- !ruby/object:Gem::Version
|
111
|
+
version: '0'
|
112
|
+
required_rubygems_version: !ruby/object:Gem::Requirement
|
113
|
+
requirements:
|
114
|
+
- - ">="
|
115
|
+
- !ruby/object:Gem::Version
|
116
|
+
version: '0'
|
117
|
+
requirements: []
|
118
|
+
rubyforge_project:
|
119
|
+
rubygems_version: 2.7.6.2
|
120
|
+
signing_key:
|
121
|
+
specification_version: 4
|
122
|
+
summary: Freshdesk client for API v2
|
123
|
+
test_files: []
|