freshservice_apiv2 0.1.0

checksums.yaml

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+---
+SHA1:
+  metadata.gz: b6673770e0dc2ab38c591a9a19cd9618ef24d409
+  data.tar.gz: 8647ac16511b538befa39d336bfc1c7d6d845ef0
+SHA512:
+  metadata.gz: a4cfb4f2647beb3ca6c2573180dc09b568d48ef12fd3602796a00e8b0065a7b5bea8e42e9e7c8659f4f1fce905b15598690fb77668927e8e25bebdcdf624868e
+  data.tar.gz: 43d11f12fcfeb5c20d566bf2a06a1cb0bf620587bc01eaaaec00ed1420b004e4b43439657cc8572f4cb3a4cbeb41c8b52fb1b642ccd78762fb9e97dc54b016b7

data/lib/freshservice_apiv2.rb

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+require 'rest-client'
+require 'json'
+require 'base64'
+
+class FreshServiceApiv2
+  attr_accessor :header,:username,:password,:apikey,:baseurl
+
+
+
+  class AlreadyExistedError < StandardError; end # have to add better error handling #ToDO
+  class ConnectionError < StandardError; end
+
+
+  def initialize(uri)
+    @baseurl = uri.chomp('/')
+  end
+
+  def get(uri)
+    begin
+      pick_header
+      request = RestClient::Resource.new(baseurl+uri)
+      response = request.get(@header)
+      return response.code,JSON.parse(response)
+    rescue RestClient::Exception => e
+      return e.response.code, JSON.parse(e.response.body)
+    end
+  end
+
+  def delete(uri)
+    begin
+      pick_header
+      request = RestClient::Resource.new(baseurl+uri)
+      response = request.delete(@header)
+      return response.code,JSON.parse(response)
+    rescue RestClient::Exception => e
+      return e.response.code, JSON.parse(e.response.body)
+    end
+  end
+
+  def update(uri,data)
+    begin
+      pick_header
+      request = RestClient::Resource.new(baseurl+uri)
+      response = request.put(data,@header)
+      return response.code,JSON.parse(response)
+    rescue RestClient::Exception => e
+      return e.response.code, JSON.parse(e.response.body)
+    end
+  end
+
+  def post(uri,data)
+    begin
+      pick_header
+      request = RestClient::Resource.new(baseurl+uri)
+      response = request.post(data,@header)
+      return response.code,JSON.parse(response)
+    rescue RestClient::Exception => e
+      return e.response.code, JSON.parse(e.response.body)
+    end
+
+  end
+
+  protected
+
+  def pick_header
+    @header = @header != nil ? @header : { 'Content-Type' => 'application/json' }
+    @header['Authorization'] = authenticate
+  end
+
+  def authenticate
+    if (@username) && (@password) && (@apikey == nil)
+      pass = Base64.encode64("#{@username}:#{@password}").gsub(/\n/,"")
+      pass
+    elsif @apikey
+      encoded = Base64.encode64("#{@apikey}:X")
+      "Basic #{encoded}"
+    end
+  end
+
+end
+
+class Tickets < FreshServiceApiv2
+
+  TICKET_ENDPOINT = "/api/v2/tickets"
+  TICKET_FIELDS = "/api/v2/ticket_fields"
+  TICKET_CONVERSATIONS = "/api/v2/conversations"
+
+  def initialize(uri)
+    super(uri)
+  end
+
+  def create_ticket(data)
+    response = post(TICKET_ENDPOINT,data.to_json)
+  end
+
+  def view_ticket(id)
+    response = get(TICKET_ENDPOINT + "/#{id}")
+  end
+
+  def view_all_ticket_fields
+    response = get(TICKET_FIELDS)
+  end
+
+  def delete_ticket(id)
+    response = delete(TICKET_ENDPOINT + "/#{id}")
+  end
+
+  def update_ticket(id,data)
+    response = update(TICKET_ENDPOINT + "/#{id}", data.to_json)
+  end
+
+  def add_note(id,data)
+    response = post(TICKET_ENDPOINT + "/#{id}/notes", data.to_json)
+  end
+
+  def add_reply(id,data)
+    response = post(TICKET_ENDPOINT + "/#{id}/reply", data.to_json)
+  end
+
+  def update_conversations(conversation_id,data)
+    response = update(TICKET_CONVERSATIONS + "/#{conversation_id}", data.to_json)
+  end
+
+  def delete_conversation(conversation_id)
+    response = delete(TICKET_CONVERSATIONS + "/#{conversation_id}")
+  end
+
+  def get_all_conversations(ticket_id)
+    response = get(TICKET_ENDPOINT + "/#{ticket_id}/conversations")
+  end
+
+end

metadata

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+--- !ruby/object:Gem::Specification
+name: freshservice_apiv2
+version: !ruby/object:Gem::Version
+  version: 0.1.0
+platform: ruby
+authors:
+- Rishabh Aditya
+autorequire: 
+bindir: bin
+cert_chain: []
+date: 2017-10-31 00:00:00.000000000 Z
+dependencies:
+- !ruby/object:Gem::Dependency
+  name: rest-client
+  requirement: !ruby/object:Gem::Requirement
+    requirements:
+    - - "~>"
+      - !ruby/object:Gem::Version
+        version: 2.0.2
+    - - ">="
+      - !ruby/object:Gem::Version
+        version: 2.0.2
+  type: :runtime
+  prerelease: false
+  version_requirements: !ruby/object:Gem::Requirement
+    requirements:
+    - - "~>"
+      - !ruby/object:Gem::Version
+        version: 2.0.2
+    - - ">="
+      - !ruby/object:Gem::Version
+        version: 2.0.2
+description: Wrapper for Freshservice API V2
+email: rishabh.aditya@hotmail.com
+executables: []
+extensions: []
+extra_rdoc_files: []
+files:
+- lib/freshservice_apiv2.rb
+homepage: https://github.com/rishabh91/freshservice_apiv2
+licenses:
+- MIT
+metadata: {}
+post_install_message: 
+rdoc_options: []
+require_paths:
+- lib
+required_ruby_version: !ruby/object:Gem::Requirement
+  requirements:
+  - - ">="
+    - !ruby/object:Gem::Version
+      version: '0'
+required_rubygems_version: !ruby/object:Gem::Requirement
+  requirements:
+  - - ">="
+    - !ruby/object:Gem::Version
+      version: '0'
+requirements: []
+rubyforge_project: 
+rubygems_version: 2.4.5.1
+signing_key: 
+specification_version: 4
+summary: A simple way to access freshservice API's
+test_files: []