files.com 1.0.11 → 1.0.12
This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
- checksums.yaml +4 -4
- data/_VERSION +1 -1
- data/docs/support_request.md +55 -2
- data/lib/files.com/models/support_request.rb +51 -3
- metadata +2 -2
checksums.yaml
CHANGED
@@ -1,7 +1,7 @@
|
|
1
1
|
---
|
2
2
|
SHA256:
|
3
|
-
metadata.gz:
|
4
|
-
data.tar.gz:
|
3
|
+
metadata.gz: d97820f3dac19aba86e8641b84d2851ced9926a042845b935eb03ff1d3771132
|
4
|
+
data.tar.gz: fa438d71ad50da4c428a0cc10e32533f82848508eb9995bd70f98ce3934c3cb6
|
5
5
|
SHA512:
|
6
|
-
metadata.gz:
|
7
|
-
data.tar.gz:
|
6
|
+
metadata.gz: 1a84b3d8f22dae967eb217f2abe0d93d63bc9c830b5870dda30b7445cb82a10e9f6798e65a28ccd7d38e1584a3a8be30735927de501d49be0d49422acb2748ad
|
7
|
+
data.tar.gz: ca4227eff35790cfafc9e74ec5d7d1f9bf45b178c2daf6e808385e5ddd54823db0a08e204f25c715f5a637717fc943fb36ba3180194612da45477df3358d963d
|
data/_VERSION
CHANGED
@@ -1 +1 @@
|
|
1
|
-
1.0.
|
1
|
+
1.0.12
|
data/docs/support_request.md
CHANGED
@@ -7,6 +7,7 @@
|
|
7
7
|
"id": 1,
|
8
8
|
"subject": "",
|
9
9
|
"comment": "",
|
10
|
+
"created_at": "",
|
10
11
|
"customer_success_access": "`no`",
|
11
12
|
"priority": "`low`"
|
12
13
|
}
|
@@ -15,31 +16,83 @@
|
|
15
16
|
* `id` (int64): ID
|
16
17
|
* `subject` (string): Subject of the support request.
|
17
18
|
* `comment` (string): Main body of the support request.
|
19
|
+
* `created_at` (date): When this support request was made.
|
18
20
|
* `customer_success_access` (string): Enable Customer Success access to your user account?
|
19
21
|
* `priority` (string): Priority. Can be `low` (e.g. general or billing/acount questions), `normal` (e.g. the system is impaired), `high` (e.g. a production workflow or business process is impaired), `urgent` (e.g. a production workflow or business process is down), `critical` (e.g. a business-critical workflow or business process is down)
|
20
22
|
* `email` (string): Email address of the user requesting support.
|
21
23
|
* `attachments_files` (array(file)): Files to send to Customer Success along with this support request
|
22
24
|
|
23
25
|
|
26
|
+
---
|
27
|
+
|
28
|
+
## List Support Requests
|
29
|
+
|
30
|
+
```
|
31
|
+
Files::SupportRequest.list(
|
32
|
+
page: 1,
|
33
|
+
per_page: 1
|
34
|
+
)
|
35
|
+
```
|
36
|
+
|
37
|
+
### Parameters
|
38
|
+
|
39
|
+
* `page` (int64): Current page number.
|
40
|
+
* `per_page` (int64): Number of records to show per page. (Max: 10,000, 1,000 or less is recommended).
|
41
|
+
* `action` (string): Deprecated: If set to `count` returns a count of matching records rather than the records themselves.
|
42
|
+
|
43
|
+
|
24
44
|
---
|
25
45
|
|
26
46
|
## Create Support Request
|
27
47
|
|
28
48
|
```
|
29
49
|
Files::SupportRequest.create(
|
50
|
+
customer_success_access: "`no`",
|
30
51
|
email: "email",
|
31
52
|
subject: "subject",
|
32
53
|
comment: "comment",
|
33
|
-
customer_success_access: "`no`",
|
34
54
|
priority: "`low`"
|
35
55
|
)
|
36
56
|
```
|
37
57
|
|
38
58
|
### Parameters
|
39
59
|
|
60
|
+
* `customer_success_access` (string): Enable Customer Success access to your user account?
|
40
61
|
* `email` (string): Required - Email address of the user requesting support.
|
41
62
|
* `subject` (string): Required - Subject of the support request.
|
42
63
|
* `comment` (string): Required - Main body of the support request.
|
43
|
-
* `customer_success_access` (string): Enable Customer Success access to your user account?
|
44
64
|
* `priority` (string): Priority. Can be `low` (e.g. general or billing/acount questions), `normal` (e.g. the system is impaired), `high` (e.g. a production workflow or business process is impaired), `urgent` (e.g. a production workflow or business process is down), `critical` (e.g. a business-critical workflow or business process is down)
|
45
65
|
* `attachments_files` (array(file)): Files to send to Customer Success along with this support request
|
66
|
+
|
67
|
+
|
68
|
+
---
|
69
|
+
|
70
|
+
## Update Support Request
|
71
|
+
|
72
|
+
```
|
73
|
+
Files::SupportRequest.update(id,
|
74
|
+
customer_success_access: "`no`"
|
75
|
+
)
|
76
|
+
```
|
77
|
+
|
78
|
+
### Parameters
|
79
|
+
|
80
|
+
* `id` (int64): Required - Support Request ID.
|
81
|
+
* `customer_success_access` (string): Enable Customer Success access to your user account?
|
82
|
+
|
83
|
+
|
84
|
+
---
|
85
|
+
|
86
|
+
## Update Support Request
|
87
|
+
|
88
|
+
```
|
89
|
+
support_request = Files::SupportRequest.find(1)
|
90
|
+
support_request.update(
|
91
|
+
customer_success_access: "`no`"
|
92
|
+
)
|
93
|
+
```
|
94
|
+
|
95
|
+
### Parameters
|
96
|
+
|
97
|
+
* `id` (int64): Required - Support Request ID.
|
98
|
+
* `customer_success_access` (string): Enable Customer Success access to your user account?
|
@@ -36,6 +36,11 @@ module Files
|
|
36
36
|
@attributes[:comment] = value
|
37
37
|
end
|
38
38
|
|
39
|
+
# date - When this support request was made.
|
40
|
+
def created_at
|
41
|
+
@attributes[:created_at]
|
42
|
+
end
|
43
|
+
|
39
44
|
# string - Enable Customer Success access to your user account?
|
40
45
|
def customer_success_access
|
41
46
|
@attributes[:customer_success_access]
|
@@ -72,9 +77,22 @@ module Files
|
|
72
77
|
@attributes[:attachments_files] = value
|
73
78
|
end
|
74
79
|
|
80
|
+
# Parameters:
|
81
|
+
# customer_success_access - string - Enable Customer Success access to your user account?
|
82
|
+
def update(params = {})
|
83
|
+
params ||= {}
|
84
|
+
params[:id] = @attributes[:id]
|
85
|
+
raise MissingParameterError.new("Current object doesn't have a id") unless @attributes[:id]
|
86
|
+
raise InvalidParameterError.new("Bad parameter: id must be an Integer") if params.dig(:id) and !params.dig(:id).is_a?(Integer)
|
87
|
+
raise InvalidParameterError.new("Bad parameter: customer_success_access must be an String") if params.dig(:customer_success_access) and !params.dig(:customer_success_access).is_a?(String)
|
88
|
+
raise MissingParameterError.new("Parameter missing: id") unless params.dig(:id)
|
89
|
+
|
90
|
+
Api.send_request("/support_requests/#{@attributes[:id]}", :patch, params, @options)
|
91
|
+
end
|
92
|
+
|
75
93
|
def save
|
76
94
|
if @attributes[:id]
|
77
|
-
|
95
|
+
update(@attributes)
|
78
96
|
else
|
79
97
|
new_obj = SupportRequest.create(@attributes, @options)
|
80
98
|
@attributes = new_obj.attributes
|
@@ -82,17 +100,34 @@ module Files
|
|
82
100
|
end
|
83
101
|
|
84
102
|
# Parameters:
|
103
|
+
# page - integer - Current page number.
|
104
|
+
# per_page - integer - Number of records to show per page. (Max: 10,000, 1,000 or less is recommended).
|
105
|
+
# action - string - Deprecated: If set to `count` returns a count of matching records rather than the records themselves.
|
106
|
+
def self.list(params = {}, options = {})
|
107
|
+
raise InvalidParameterError.new("Bad parameter: page must be an Integer") if params.dig(:page) and !params.dig(:page).is_a?(Integer)
|
108
|
+
raise InvalidParameterError.new("Bad parameter: per_page must be an Integer") if params.dig(:per_page) and !params.dig(:per_page).is_a?(Integer)
|
109
|
+
raise InvalidParameterError.new("Bad parameter: action must be an String") if params.dig(:action) and !params.dig(:action).is_a?(String)
|
110
|
+
|
111
|
+
response, options = Api.send_request("/support_requests", :get, params, options)
|
112
|
+
response.data.map { |object| SupportRequest.new(object, options) }
|
113
|
+
end
|
114
|
+
|
115
|
+
def self.all(params = {}, options = {})
|
116
|
+
list(params, options)
|
117
|
+
end
|
118
|
+
|
119
|
+
# Parameters:
|
120
|
+
# customer_success_access - string - Enable Customer Success access to your user account?
|
85
121
|
# email (required) - string - Email address of the user requesting support.
|
86
122
|
# subject (required) - string - Subject of the support request.
|
87
123
|
# comment (required) - string - Main body of the support request.
|
88
|
-
# customer_success_access - string - Enable Customer Success access to your user account?
|
89
124
|
# priority - string - Priority. Can be `low` (e.g. general or billing/acount questions), `normal` (e.g. the system is impaired), `high` (e.g. a production workflow or business process is impaired), `urgent` (e.g. a production workflow or business process is down), `critical` (e.g. a business-critical workflow or business process is down)
|
90
125
|
# attachments_files - array - Files to send to Customer Success along with this support request
|
91
126
|
def self.create(params = {}, options = {})
|
127
|
+
raise InvalidParameterError.new("Bad parameter: customer_success_access must be an String") if params.dig(:customer_success_access) and !params.dig(:customer_success_access).is_a?(String)
|
92
128
|
raise InvalidParameterError.new("Bad parameter: email must be an String") if params.dig(:email) and !params.dig(:email).is_a?(String)
|
93
129
|
raise InvalidParameterError.new("Bad parameter: subject must be an String") if params.dig(:subject) and !params.dig(:subject).is_a?(String)
|
94
130
|
raise InvalidParameterError.new("Bad parameter: comment must be an String") if params.dig(:comment) and !params.dig(:comment).is_a?(String)
|
95
|
-
raise InvalidParameterError.new("Bad parameter: customer_success_access must be an String") if params.dig(:customer_success_access) and !params.dig(:customer_success_access).is_a?(String)
|
96
131
|
raise InvalidParameterError.new("Bad parameter: priority must be an String") if params.dig(:priority) and !params.dig(:priority).is_a?(String)
|
97
132
|
raise InvalidParameterError.new("Bad parameter: attachments_files must be an Array") if params.dig(:attachments_files) and !params.dig(:attachments_files).is_a?(Array)
|
98
133
|
raise MissingParameterError.new("Parameter missing: email") unless params.dig(:email)
|
@@ -102,5 +137,18 @@ module Files
|
|
102
137
|
response, options = Api.send_request("/support_requests", :post, params, options)
|
103
138
|
SupportRequest.new(response.data, options)
|
104
139
|
end
|
140
|
+
|
141
|
+
# Parameters:
|
142
|
+
# customer_success_access - string - Enable Customer Success access to your user account?
|
143
|
+
def self.update(id, params = {}, options = {})
|
144
|
+
params ||= {}
|
145
|
+
params[:id] = id
|
146
|
+
raise InvalidParameterError.new("Bad parameter: id must be an Integer") if params.dig(:id) and !params.dig(:id).is_a?(Integer)
|
147
|
+
raise InvalidParameterError.new("Bad parameter: customer_success_access must be an String") if params.dig(:customer_success_access) and !params.dig(:customer_success_access).is_a?(String)
|
148
|
+
raise MissingParameterError.new("Parameter missing: id") unless params.dig(:id)
|
149
|
+
|
150
|
+
response, options = Api.send_request("/support_requests/#{params[:id]}", :patch, params, options)
|
151
|
+
SupportRequest.new(response.data, options)
|
152
|
+
end
|
105
153
|
end
|
106
154
|
end
|
metadata
CHANGED
@@ -1,14 +1,14 @@
|
|
1
1
|
--- !ruby/object:Gem::Specification
|
2
2
|
name: files.com
|
3
3
|
version: !ruby/object:Gem::Version
|
4
|
-
version: 1.0.
|
4
|
+
version: 1.0.12
|
5
5
|
platform: ruby
|
6
6
|
authors:
|
7
7
|
- files.com
|
8
8
|
autorequire:
|
9
9
|
bindir: bin
|
10
10
|
cert_chain: []
|
11
|
-
date: 2020-01-
|
11
|
+
date: 2020-01-15 00:00:00.000000000 Z
|
12
12
|
dependencies:
|
13
13
|
- !ruby/object:Gem::Dependency
|
14
14
|
name: faraday
|