escalated 0.4.0

metadata

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+--- !ruby/object:Gem::Specification
+name: escalated
+version: !ruby/object:Gem::Version
+  version: 0.4.0
+platform: ruby
+authors:
+- Escalated Dev
+bindir: bin
+cert_chain: []
+date: 1980-01-02 00:00:00.000000000 Z
+dependencies:
+- !ruby/object:Gem::Dependency
+  name: rails
+  requirement: !ruby/object:Gem::Requirement
+    requirements:
+    - - ">="
+      - !ruby/object:Gem::Version
+        version: '7.0'
+  type: :runtime
+  prerelease: false
+  version_requirements: !ruby/object:Gem::Requirement
+    requirements:
+    - - ">="
+      - !ruby/object:Gem::Version
+        version: '7.0'
+- !ruby/object:Gem::Dependency
+  name: inertia_rails
+  requirement: !ruby/object:Gem::Requirement
+    requirements:
+    - - ">="
+      - !ruby/object:Gem::Version
+        version: '3.0'
+  type: :runtime
+  prerelease: false
+  version_requirements: !ruby/object:Gem::Requirement
+    requirements:
+    - - ">="
+      - !ruby/object:Gem::Version
+        version: '3.0'
+- !ruby/object:Gem::Dependency
+  name: pundit
+  requirement: !ruby/object:Gem::Requirement
+    requirements:
+    - - ">="
+      - !ruby/object:Gem::Version
+        version: '2.0'
+  type: :runtime
+  prerelease: false
+  version_requirements: !ruby/object:Gem::Requirement
+    requirements:
+    - - ">="
+      - !ruby/object:Gem::Version
+        version: '2.0'
+- !ruby/object:Gem::Dependency
+  name: rspec-rails
+  requirement: !ruby/object:Gem::Requirement
+    requirements:
+    - - ">="
+      - !ruby/object:Gem::Version
+        version: '0'
+  type: :development
+  prerelease: false
+  version_requirements: !ruby/object:Gem::Requirement
+    requirements:
+    - - ">="
+      - !ruby/object:Gem::Version
+        version: '0'
+- !ruby/object:Gem::Dependency
+  name: factory_bot_rails
+  requirement: !ruby/object:Gem::Requirement
+    requirements:
+    - - ">="
+      - !ruby/object:Gem::Version
+        version: '0'
+  type: :development
+  prerelease: false
+  version_requirements: !ruby/object:Gem::Requirement
+    requirements:
+    - - ">="
+      - !ruby/object:Gem::Version
+        version: '0'
+- !ruby/object:Gem::Dependency
+  name: faker
+  requirement: !ruby/object:Gem::Requirement
+    requirements:
+    - - ">="
+      - !ruby/object:Gem::Version
+        version: '0'
+  type: :development
+  prerelease: false
+  version_requirements: !ruby/object:Gem::Requirement
+    requirements:
+    - - ">="
+      - !ruby/object:Gem::Version
+        version: '0'
+- !ruby/object:Gem::Dependency
+  name: shoulda-matchers
+  requirement: !ruby/object:Gem::Requirement
+    requirements:
+    - - ">="
+      - !ruby/object:Gem::Version
+        version: '0'
+  type: :development
+  prerelease: false
+  version_requirements: !ruby/object:Gem::Requirement
+    requirements:
+    - - ">="
+      - !ruby/object:Gem::Version
+        version: '0'
+description: A full-featured support ticket system with SLA, escalation rules, and
+  three hosting modes.
+email:
+- hello@escalated.dev
+executables: []
+extensions: []
+extra_rdoc_files: []
+files:
+- LICENSE
+- README.md
+- app/controllers/escalated/admin/bulk_actions_controller.rb
+- app/controllers/escalated/admin/canned_responses_controller.rb
+- app/controllers/escalated/admin/departments_controller.rb
+- app/controllers/escalated/admin/escalation_rules_controller.rb
+- app/controllers/escalated/admin/macros_controller.rb
+- app/controllers/escalated/admin/reports_controller.rb
+- app/controllers/escalated/admin/settings_controller.rb
+- app/controllers/escalated/admin/sla_policies_controller.rb
+- app/controllers/escalated/admin/tags_controller.rb
+- app/controllers/escalated/admin/tickets_controller.rb
+- app/controllers/escalated/agent/bulk_actions_controller.rb
+- app/controllers/escalated/agent/dashboard_controller.rb
+- app/controllers/escalated/agent/tickets_controller.rb
+- app/controllers/escalated/application_controller.rb
+- app/controllers/escalated/customer/satisfaction_ratings_controller.rb
+- app/controllers/escalated/customer/tickets_controller.rb
+- app/controllers/escalated/guest/tickets_controller.rb
+- app/controllers/escalated/inbound_controller.rb
+- app/jobs/escalated/check_sla_job.rb
+- app/jobs/escalated/close_resolved_job.rb
+- app/jobs/escalated/evaluate_escalations_job.rb
+- app/jobs/escalated/poll_imap_job.rb
+- app/jobs/escalated/purge_activities_job.rb
+- app/mailers/escalated/application_mailer.rb
+- app/mailers/escalated/ticket_mailer.rb
+- app/models/escalated/application_record.rb
+- app/models/escalated/attachment.rb
+- app/models/escalated/canned_response.rb
+- app/models/escalated/department.rb
+- app/models/escalated/escalated_setting.rb
+- app/models/escalated/escalation_rule.rb
+- app/models/escalated/inbound_email.rb
+- app/models/escalated/macro.rb
+- app/models/escalated/reply.rb
+- app/models/escalated/satisfaction_rating.rb
+- app/models/escalated/sla_policy.rb
+- app/models/escalated/tag.rb
+- app/models/escalated/ticket.rb
+- app/models/escalated/ticket_activity.rb
+- app/policies/escalated/canned_response_policy.rb
+- app/policies/escalated/department_policy.rb
+- app/policies/escalated/escalation_rule_policy.rb
+- app/policies/escalated/sla_policy_policy.rb
+- app/policies/escalated/tag_policy.rb
+- app/policies/escalated/ticket_policy.rb
+- config/routes.rb
+- db/migrate/001_create_escalated_departments.rb
+- db/migrate/002_create_escalated_sla_policies.rb
+- db/migrate/003_create_escalated_tags.rb
+- db/migrate/004_create_escalated_tickets.rb
+- db/migrate/005_create_escalated_replies.rb
+- db/migrate/006_create_escalated_attachments.rb
+- db/migrate/007_create_escalated_ticket_tags.rb
+- db/migrate/008_create_escalated_support_tables.rb
+- db/migrate/009_create_escalated_ticket_activities.rb
+- db/migrate/010_create_escalated_settings.rb
+- db/migrate/011_add_guest_fields_to_escalated_tickets.rb
+- db/migrate/012_create_escalated_inbound_emails.rb
+- db/migrate/013_create_escalated_macros.rb
+- db/migrate/014_create_escalated_ticket_followers.rb
+- db/migrate/015_create_escalated_satisfaction_ratings.rb
+- db/migrate/016_add_is_pinned_to_escalated_replies.rb
+- lib/escalated.rb
+- lib/escalated/configuration.rb
+- lib/escalated/drivers/cloud_driver.rb
+- lib/escalated/drivers/hosted_api_client.rb
+- lib/escalated/drivers/local_driver.rb
+- lib/escalated/drivers/synced_driver.rb
+- lib/escalated/engine.rb
+- lib/escalated/mail/adapters/base_adapter.rb
+- lib/escalated/mail/adapters/imap_adapter.rb
+- lib/escalated/mail/adapters/mailgun_adapter.rb
+- lib/escalated/mail/adapters/postmark_adapter.rb
+- lib/escalated/mail/adapters/ses_adapter.rb
+- lib/escalated/mail/inbound_message.rb
+- lib/escalated/manager.rb
+- lib/escalated/services/assignment_service.rb
+- lib/escalated/services/attachment_service.rb
+- lib/escalated/services/escalation_service.rb
+- lib/escalated/services/inbound_email_service.rb
+- lib/escalated/services/macro_service.rb
+- lib/escalated/services/notification_service.rb
+- lib/escalated/services/sla_service.rb
+- lib/escalated/services/ticket_service.rb
+- lib/generators/escalated/install_generator.rb
+- lib/generators/escalated/templates/initializer.rb
+homepage: https://github.com/escalated-dev/escalated-rails
+licenses:
+- MIT
+metadata: {}
+rdoc_options: []
+require_paths:
+- lib
+required_ruby_version: !ruby/object:Gem::Requirement
+  requirements:
+  - - ">="
+    - !ruby/object:Gem::Version
+      version: '3.1'
+required_rubygems_version: !ruby/object:Gem::Requirement
+  requirements:
+  - - ">="
+    - !ruby/object:Gem::Version
+      version: '0'
+requirements: []
+rubygems_version: 4.0.3
+specification_version: 4
+summary: Embeddable support ticket system for Rails
+test_files: []