embulk-input-zendesk-all 0.3.7
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- checksums.yaml +7 -0
- data/.gitignore +12 -0
- data/.travis.yml +5 -0
- data/CHANGELOG.md +126 -0
- data/LICENSE.txt +21 -0
- data/README.md +91 -0
- data/build.gradle +123 -0
- data/config/checkstyle/checkstyle.xml +128 -0
- data/config/checkstyle/default.xml +108 -0
- data/gradle/wrapper/gradle-wrapper.jar +0 -0
- data/gradle/wrapper/gradle-wrapper.properties +5 -0
- data/gradlew +172 -0
- data/gradlew.bat +84 -0
- data/lib/embulk/guess/zendesk.rb +21 -0
- data/lib/embulk/input/zendesk.rb +3 -0
- data/src/main/java/org/embulk/input/zendesk/RecordImporter.java +134 -0
- data/src/main/java/org/embulk/input/zendesk/ZendeskInputPlugin.java +513 -0
- data/src/main/java/org/embulk/input/zendesk/clients/ZendeskRestClient.java +291 -0
- data/src/main/java/org/embulk/input/zendesk/models/AuthenticationMethod.java +23 -0
- data/src/main/java/org/embulk/input/zendesk/models/Target.java +47 -0
- data/src/main/java/org/embulk/input/zendesk/models/ZendeskException.java +25 -0
- data/src/main/java/org/embulk/input/zendesk/services/ZendeskCustomObjectService.java +110 -0
- data/src/main/java/org/embulk/input/zendesk/services/ZendeskNPSService.java +30 -0
- data/src/main/java/org/embulk/input/zendesk/services/ZendeskNormalServices.java +347 -0
- data/src/main/java/org/embulk/input/zendesk/services/ZendeskService.java +14 -0
- data/src/main/java/org/embulk/input/zendesk/services/ZendeskSupportAPIService.java +63 -0
- data/src/main/java/org/embulk/input/zendesk/services/ZendeskUserEventService.java +158 -0
- data/src/main/java/org/embulk/input/zendesk/stream/PagingSpliterator.java +40 -0
- data/src/main/java/org/embulk/input/zendesk/stream/paginator/sunshine/CustomObjectSpliterator.java +42 -0
- data/src/main/java/org/embulk/input/zendesk/stream/paginator/sunshine/SunshineSpliterator.java +66 -0
- data/src/main/java/org/embulk/input/zendesk/stream/paginator/sunshine/UserEventSpliterator.java +35 -0
- data/src/main/java/org/embulk/input/zendesk/stream/paginator/support/OrganizationSpliterator.java +13 -0
- data/src/main/java/org/embulk/input/zendesk/stream/paginator/support/SupportSpliterator.java +44 -0
- data/src/main/java/org/embulk/input/zendesk/stream/paginator/support/UserSpliterator.java +13 -0
- data/src/main/java/org/embulk/input/zendesk/utils/ZendeskConstants.java +72 -0
- data/src/main/java/org/embulk/input/zendesk/utils/ZendeskDateUtils.java +68 -0
- data/src/main/java/org/embulk/input/zendesk/utils/ZendeskUtils.java +92 -0
- data/src/test/java/org/embulk/input/zendesk/TestRecordImporter.java +114 -0
- data/src/test/java/org/embulk/input/zendesk/TestZendeskInputPlugin.java +402 -0
- data/src/test/java/org/embulk/input/zendesk/clients/TestZendeskRestClient.java +337 -0
- data/src/test/java/org/embulk/input/zendesk/services/TestZendeskCustomObjectService.java +161 -0
- data/src/test/java/org/embulk/input/zendesk/services/TestZendeskNPSService.java +56 -0
- data/src/test/java/org/embulk/input/zendesk/services/TestZendeskNormalService.java +261 -0
- data/src/test/java/org/embulk/input/zendesk/services/TestZendeskSupportAPIService.java +130 -0
- data/src/test/java/org/embulk/input/zendesk/services/TestZendeskUserEventService.java +158 -0
- data/src/test/java/org/embulk/input/zendesk/utils/TestZendeskDateUtils.java +87 -0
- data/src/test/java/org/embulk/input/zendesk/utils/TestZendeskUtil.java +22 -0
- data/src/test/java/org/embulk/input/zendesk/utils/ZendeskPluginTestRuntime.java +133 -0
- data/src/test/java/org/embulk/input/zendesk/utils/ZendeskTestHelper.java +92 -0
- data/src/test/resources/config/base.yml +14 -0
- data/src/test/resources/config/base_validator.yml +48 -0
- data/src/test/resources/config/incremental.yml +54 -0
- data/src/test/resources/config/non-incremental.yml +39 -0
- data/src/test/resources/config/nps.yml +31 -0
- data/src/test/resources/config/object_records.yml +24 -0
- data/src/test/resources/config/relationship_records.yml +23 -0
- data/src/test/resources/config/user_events.yml +29 -0
- data/src/test/resources/config/util.yml +18 -0
- data/src/test/resources/data/client.json +293 -0
- data/src/test/resources/data/duplicate_user.json +0 -0
- data/src/test/resources/data/empty_result.json +7 -0
- data/src/test/resources/data/error_data.json +187 -0
- data/src/test/resources/data/expected/ticket_column.json +148 -0
- data/src/test/resources/data/expected/ticket_column_with_related_objects.json +152 -0
- data/src/test/resources/data/expected/ticket_fields_column.json +92 -0
- data/src/test/resources/data/expected/ticket_metrics_column.json +98 -0
- data/src/test/resources/data/expected/user_events_column.json +40 -0
- data/src/test/resources/data/object_records.json +30 -0
- data/src/test/resources/data/organization.json +39 -0
- data/src/test/resources/data/relationship_records.json +57 -0
- data/src/test/resources/data/scores.json +21 -0
- data/src/test/resources/data/scores_share_same_time_with_next_page.json +35 -0
- data/src/test/resources/data/scores_share_same_time_without_next_page.json +35 -0
- data/src/test/resources/data/simple_organization.json +23 -0
- data/src/test/resources/data/simple_user.json +50 -0
- data/src/test/resources/data/simple_user_event.json +19 -0
- data/src/test/resources/data/ticket_events_share_same_time_with_next_page.json +279 -0
- data/src/test/resources/data/ticket_events_share_same_time_without_next_page.json +279 -0
- data/src/test/resources/data/ticket_events_updated_by_system_records.json +279 -0
- data/src/test/resources/data/ticket_fields.json +225 -0
- data/src/test/resources/data/ticket_metrics.json +397 -0
- data/src/test/resources/data/ticket_share_same_time_with_next_page.json +232 -0
- data/src/test/resources/data/ticket_share_same_time_without_next_page.json +232 -0
- data/src/test/resources/data/ticket_with_related_objects.json +67 -0
- data/src/test/resources/data/ticket_with_updated_by_system_records.json +187 -0
- data/src/test/resources/data/tickets.json +232 -0
- data/src/test/resources/data/tickets_continue.json +52 -0
- data/src/test/resources/data/user_event.json +19 -0
- data/src/test/resources/data/user_event_contain_latter_create_at.json +19 -0
- data/src/test/resources/data/user_event_multiple.json +33 -0
- data/src/test/resources/data/util.json +19 -0
- data/src/test/resources/data/util_page.json +227 -0
- metadata +168 -0
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package org.embulk.input.zendesk.clients;
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import com.fasterxml.jackson.databind.DeserializationFeature;
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import com.fasterxml.jackson.databind.JsonNode;
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import com.fasterxml.jackson.databind.ObjectMapper;
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import com.google.common.annotations.VisibleForTesting;
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import com.google.common.collect.ImmutableMap;
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import com.google.common.collect.ImmutableMap.Builder;
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import com.google.common.util.concurrent.RateLimiter;
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import com.google.common.util.concurrent.Uninterruptibles;
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import org.apache.http.Header;
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import org.apache.http.HttpResponse;
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import org.apache.http.HttpStatus;
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import org.apache.http.client.HttpClient;
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import org.apache.http.client.config.RequestConfig;
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import org.apache.http.client.methods.HttpGet;
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import org.apache.http.client.methods.HttpRequestBase;
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import org.apache.http.impl.client.HttpClientBuilder;
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import org.apache.http.util.EntityUtils;
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import org.embulk.config.ConfigException;
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import org.embulk.input.zendesk.ZendeskInputPlugin.PluginTask;
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import org.embulk.input.zendesk.models.ZendeskException;
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import org.embulk.input.zendesk.utils.ZendeskConstants;
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import org.embulk.input.zendesk.utils.ZendeskUtils;
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import org.embulk.spi.DataException;
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import org.embulk.spi.Exec;
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import org.embulk.spi.util.RetryExecutor;
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import org.slf4j.Logger;
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import java.io.IOException;
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import java.util.concurrent.TimeUnit;
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import static org.apache.http.HttpHeaders.AUTHORIZATION;
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import static org.apache.http.protocol.HTTP.CONTENT_TYPE;
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import static org.embulk.spi.util.RetryExecutor.retryExecutor;
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public class ZendeskRestClient
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{
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private static final int CONNECTION_TIME_OUT = 240000;
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private static final Logger logger = Exec.getLogger(ZendeskRestClient.class);
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private static final ObjectMapper objectMapper = new ObjectMapper();
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private static RateLimiter rateLimiter;
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static {
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objectMapper.configure(DeserializationFeature.FAIL_ON_UNKNOWN_PROPERTIES, false);
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}
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public ZendeskRestClient()
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{
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}
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public String doGet(final String url, final PluginTask task, final boolean isPreview)
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{
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try {
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return retryExecutor().withRetryLimit(task.getRetryLimit())
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.withInitialRetryWait(task.getRetryInitialWaitSec() * 1000)
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.withMaxRetryWait(task.getMaxRetryWaitSec() * 1000)
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.runInterruptible(new RetryExecutor.Retryable<String>()
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{
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@Override
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public String call()
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throws Exception
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{
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return sendGetRequest(url, task);
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}
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@Override
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public boolean isRetryableException(final Exception exception)
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{
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if (exception instanceof ZendeskException) {
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final int statusCode = ((ZendeskException) exception).getStatusCode();
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return isResponseStatusToRetry(statusCode, exception.getMessage(), ((ZendeskException) exception).getRetryAfter(), isPreview);
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}
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return false;
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}
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@Override
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public void onRetry(final Exception exception, final int retryCount, final int retryLimit, final int retryWait)
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{
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if (exception instanceof ZendeskException) {
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final int retryAfter = ((ZendeskException) exception).getRetryAfter();
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final String message;
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if (retryAfter > 0 && retryAfter > (retryWait / 1000)) {
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message = String
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.format("Retrying '%d'/'%d' after '%d' seconds. HTTP status code: '%s'",
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retryCount, retryLimit,
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retryAfter,
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((ZendeskException) exception).getStatusCode());
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logger.warn(message);
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Uninterruptibles.sleepUninterruptibly(retryAfter - (retryWait / 1000), TimeUnit.SECONDS);
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}
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else {
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message = String
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.format("Retrying '%d'/'%d' after '%d' seconds. HTTP status code: '%s'",
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retryCount, retryLimit,
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retryWait / 1000,
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((ZendeskException) exception).getStatusCode());
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logger.warn(message);
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}
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}
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else {
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final String message = String
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.format("Retrying '%d'/'%d' after '%d' seconds. Message: '%s'",
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retryCount, retryLimit,
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retryWait / 1000,
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exception.getMessage());
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logger.warn(message, exception);
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}
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}
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@Override
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public void onGiveup(final Exception firstException, final Exception lastException)
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{
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}
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});
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}
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catch (final RetryExecutor.RetryGiveupException | InterruptedException e) {
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if (e instanceof RetryExecutor.RetryGiveupException && e.getCause() != null && e.getCause() instanceof ZendeskException) {
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throw new ConfigException("Status: '" + ((ZendeskException) (e.getCause())).getStatusCode() + "', error message: '" + e.getCause().getMessage() + "'",
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e.getCause());
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}
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throw new ConfigException(e);
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}
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}
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@VisibleForTesting
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protected HttpClient createHttpClient()
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{
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final RequestConfig config = RequestConfig.custom()
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.setConnectTimeout(CONNECTION_TIME_OUT)
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.setConnectionRequestTimeout(CONNECTION_TIME_OUT)
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.build();
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return HttpClientBuilder.create().setDefaultRequestConfig(config).build();
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}
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private String sendGetRequest(final String url, final PluginTask task)
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throws ZendeskException
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{
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try {
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final HttpClient client = createHttpClient();
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final HttpRequestBase request = createGetRequest(url, task);
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if (rateLimiter != null) {
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rateLimiter.acquire();
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}
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logger.info(">>> {}{}", request.getURI().getPath(),
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request.getURI().getQuery() != null ? "?" + request.getURI().getQuery() : "");
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final HttpResponse response = client.execute(request);
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if (rateLimiter == null) {
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initRateLimiter(response);
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}
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final int statusCode = response.getStatusLine().getStatusCode();
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if (statusCode != HttpStatus.SC_OK) {
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if (statusCode == ZendeskConstants.HttpStatus.TOO_MANY_REQUEST || statusCode == HttpStatus.SC_INTERNAL_SERVER_ERROR
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|| statusCode == HttpStatus.SC_SERVICE_UNAVAILABLE) {
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final Header retryHeader = response.getFirstHeader("Retry-After");
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if (retryHeader != null) {
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throw new ZendeskException(statusCode, EntityUtils.toString(response.getEntity()), Integer.parseInt(retryHeader.getValue()));
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}
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}
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throw new ZendeskException(statusCode, EntityUtils.toString(response.getEntity()), 0);
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}
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return EntityUtils.toString(response.getEntity());
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}
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catch (final IOException ex) {
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throw new ZendeskException(-1, ex.getMessage(), 0);
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}
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}
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private boolean isResponseStatusToRetry(final int status, final String message, final int retryAfter, final boolean isPreview)
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{
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if (status == HttpStatus.SC_NOT_FOUND) {
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ObjectMapper objectMapper = new ObjectMapper();
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try {
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JsonNode jsonNode = objectMapper.readTree(message);
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if (jsonNode.has("error") && jsonNode.get("error").has("title") && jsonNode.get("error").get("title").asText().startsWith("No help desk at ")) {
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throw new ConfigException("This address is not registered in Zendesk. Please check the login_url again");
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}
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}
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catch (IOException e) {
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// In case we can't parse the message, error should not be show here
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}
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// 404 would be returned e.g. ticket comments are empty (on fetchRelatedObjects method)
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return false;
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}
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if (status == HttpStatus.SC_CONFLICT) {
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logger.warn(String.format("'%s' temporally failure.", status));
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return true;
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}
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if (status == HttpStatus.SC_UNPROCESSABLE_ENTITY) {
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if (message.startsWith(ZendeskConstants.Misc.TOO_RECENT_START_TIME)) {
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//That means "No records from start_time". We can recognize it same as 200.
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return false;
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}
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throw new ConfigException("Status: '" + status + "', error message: '" + message + "'");
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}
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if (status == ZendeskConstants.HttpStatus.TOO_MANY_REQUEST || status == HttpStatus.SC_INTERNAL_SERVER_ERROR
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|| status == HttpStatus.SC_SERVICE_UNAVAILABLE) {
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if (!isPreview) {
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if (retryAfter > 0) {
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logger.warn("Reached API limitation, wait for at least '{}' '{}'", retryAfter, TimeUnit.SECONDS.name());
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}
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else if (status != ZendeskConstants.HttpStatus.TOO_MANY_REQUEST) {
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logger.warn(String.format("'%s' temporally failure.", status));
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}
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return true;
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}
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throw new DataException("Rate Limited. Waiting '" + retryAfter + "' seconds to re-run");
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}
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// Won't retry for 4xx range errors except above. Almost they should be ConfigError e.g. 403 Forbidden
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if (status / 100 == 4) {
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if (status == HttpStatus.SC_UNAUTHORIZED) {
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throw new ConfigException("Cannot authenticate due to invalid login credentials");
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}
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if (status == HttpStatus.SC_FORBIDDEN) {
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throw new ConfigException("You do not have access to this resource. Please contact the account owner of this help desk for further help.");
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}
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throw new ConfigException("Status '" + status + "', message '" + message + "'");
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}
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logger.warn("Server returns unknown status code '" + status + "' message '" + message + "'");
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return true;
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}
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private HttpRequestBase createGetRequest(final String url, final PluginTask task)
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{
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final HttpGet request = new HttpGet(url);
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final ImmutableMap<String, String> headers = buildAuthHeader(task);
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headers.forEach(request::setHeader);
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return request;
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}
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private ImmutableMap<String, String> buildAuthHeader(final PluginTask task)
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{
|
243
|
+
final Builder<String, String> builder = new Builder<>();
|
244
|
+
builder.put(AUTHORIZATION, buildCredential(task));
|
245
|
+
addCommonHeader(builder, task);
|
246
|
+
return builder.build();
|
247
|
+
}
|
248
|
+
|
249
|
+
private String buildCredential(final PluginTask task)
|
250
|
+
{
|
251
|
+
switch (task.getAuthenticationMethod()) {
|
252
|
+
case BASIC:
|
253
|
+
return "Basic " + ZendeskUtils.convertBase64(String.format("%s:%s", task.getUsername().get(), task.getPassword().get()));
|
254
|
+
case TOKEN:
|
255
|
+
return "Basic " + ZendeskUtils.convertBase64(String.format("%s/token:%s", task.getUsername().get(), task.getToken().get()));
|
256
|
+
case OAUTH:
|
257
|
+
return "Bearer " + task.getAccessToken().get();
|
258
|
+
}
|
259
|
+
return "";
|
260
|
+
}
|
261
|
+
|
262
|
+
private void addCommonHeader(final Builder<String, String> builder, final PluginTask task)
|
263
|
+
{
|
264
|
+
task.getAppMarketPlaceIntegrationName().ifPresent(s -> builder.put(ZendeskConstants.Header.ZENDESK_MARKETPLACE_NAME, s));
|
265
|
+
task.getAppMarketPlaceAppId().ifPresent(s -> builder.put(ZendeskConstants.Header.ZENDESK_MARKETPLACE_APP_ID, s));
|
266
|
+
task.getAppMarketPlaceOrgId().ifPresent(s -> builder.put(ZendeskConstants.Header.ZENDESK_MARKETPLACE_ORGANIZATION_ID, s));
|
267
|
+
|
268
|
+
builder.put(CONTENT_TYPE, ZendeskConstants.Header.APPLICATION_JSON);
|
269
|
+
}
|
270
|
+
|
271
|
+
private synchronized void initRateLimiter(final HttpResponse response)
|
272
|
+
{
|
273
|
+
if (response.containsHeader("x-rate-limit")) {
|
274
|
+
double permits = 0.0;
|
275
|
+
final String rateLimit = response.getFirstHeader("x-rate-limit").getValue();
|
276
|
+
try {
|
277
|
+
permits = Double.parseDouble(rateLimit);
|
278
|
+
}
|
279
|
+
catch (final NumberFormatException e) {
|
280
|
+
throw new DataException("Error when parse x-rate-limit: '" + response.getFirstHeader("x-rate-limit").getValue() + "'");
|
281
|
+
}
|
282
|
+
|
283
|
+
if (permits > 0) {
|
284
|
+
permits = permits / 60;
|
285
|
+
logger.info("Permits per second " + permits);
|
286
|
+
|
287
|
+
rateLimiter = RateLimiter.create(permits);
|
288
|
+
}
|
289
|
+
}
|
290
|
+
}
|
291
|
+
}
|
@@ -0,0 +1,23 @@
|
|
1
|
+
package org.embulk.input.zendesk.models;
|
2
|
+
|
3
|
+
import com.fasterxml.jackson.annotation.JsonCreator;
|
4
|
+
import org.embulk.config.ConfigException;
|
5
|
+
|
6
|
+
import java.util.Arrays;
|
7
|
+
|
8
|
+
public enum AuthenticationMethod
|
9
|
+
{
|
10
|
+
BASIC, OAUTH, TOKEN;
|
11
|
+
|
12
|
+
@JsonCreator
|
13
|
+
public static AuthenticationMethod fromString(final String value)
|
14
|
+
{
|
15
|
+
try {
|
16
|
+
return AuthenticationMethod.valueOf(value.trim().toUpperCase());
|
17
|
+
}
|
18
|
+
catch (IllegalArgumentException e) {
|
19
|
+
throw new ConfigException("Unsupported Authentication mode '" + value + "', supported values: '"
|
20
|
+
+ Arrays.toString(Target.values()) + "'");
|
21
|
+
}
|
22
|
+
}
|
23
|
+
}
|
@@ -0,0 +1,47 @@
|
|
1
|
+
package org.embulk.input.zendesk.models;
|
2
|
+
|
3
|
+
import com.fasterxml.jackson.annotation.JsonCreator;
|
4
|
+
import org.embulk.config.ConfigException;
|
5
|
+
|
6
|
+
import java.util.Arrays;
|
7
|
+
|
8
|
+
public enum Target
|
9
|
+
{
|
10
|
+
/** For ticket_metrics - we fetch by using include metric_sets with ticket target
|
11
|
+
* so the jsonName is different comparing to the target name
|
12
|
+
*/
|
13
|
+
TICKETS("tickets"), USERS("users"), ORGANIZATIONS("organizations"), TICKET_EVENTS("ticket_events"),
|
14
|
+
TICKET_METRICS("metric_sets"), TICKET_FIELDS("ticket_fields"), TICKET_FORMS("ticket_forms"),
|
15
|
+
TICKET_METRIC_EVENTS("ticket_metric_events"), SATISFACTION_RATINGS("satisfaction_ratings"),
|
16
|
+
RECIPIENTS("recipients"), SCORES("responses"), OBJECT_RECORDS("data"), RELATIONSHIP_RECORDS("data"), USER_EVENTS("data");
|
17
|
+
|
18
|
+
String jsonName;
|
19
|
+
|
20
|
+
Target(String jsonName)
|
21
|
+
{
|
22
|
+
this.jsonName = jsonName;
|
23
|
+
}
|
24
|
+
|
25
|
+
@JsonCreator
|
26
|
+
public static Target fromString(final String value)
|
27
|
+
{
|
28
|
+
try {
|
29
|
+
return Target.valueOf(value.trim().toUpperCase());
|
30
|
+
}
|
31
|
+
catch (IllegalArgumentException e) {
|
32
|
+
throw new ConfigException("Unsupported target '" + value + "', supported values: '"
|
33
|
+
+ Arrays.toString(Target.values()) + "'");
|
34
|
+
}
|
35
|
+
}
|
36
|
+
|
37
|
+
@Override
|
38
|
+
public String toString()
|
39
|
+
{
|
40
|
+
return this.name().trim().toLowerCase();
|
41
|
+
}
|
42
|
+
|
43
|
+
public String getJsonName()
|
44
|
+
{
|
45
|
+
return this.jsonName;
|
46
|
+
}
|
47
|
+
}
|
@@ -0,0 +1,25 @@
|
|
1
|
+
package org.embulk.input.zendesk.models;
|
2
|
+
|
3
|
+
public class ZendeskException extends Exception
|
4
|
+
{
|
5
|
+
private static final long serialVersionUID = -256731723520584046L;
|
6
|
+
private final int statusCode;
|
7
|
+
private final int retryAfter;
|
8
|
+
|
9
|
+
public ZendeskException(final int statusCode, final String message, final int retryAfter)
|
10
|
+
{
|
11
|
+
super(message);
|
12
|
+
this.statusCode = statusCode;
|
13
|
+
this.retryAfter = retryAfter;
|
14
|
+
}
|
15
|
+
|
16
|
+
public int getStatusCode()
|
17
|
+
{
|
18
|
+
return statusCode;
|
19
|
+
}
|
20
|
+
|
21
|
+
public int getRetryAfter()
|
22
|
+
{
|
23
|
+
return retryAfter;
|
24
|
+
}
|
25
|
+
}
|
@@ -0,0 +1,110 @@
|
|
1
|
+
package org.embulk.input.zendesk.services;
|
2
|
+
|
3
|
+
import com.fasterxml.jackson.databind.JsonNode;
|
4
|
+
import com.fasterxml.jackson.databind.ObjectMapper;
|
5
|
+
import com.google.common.annotations.VisibleForTesting;
|
6
|
+
import com.google.common.base.Preconditions;
|
7
|
+
import org.apache.http.HttpStatus;
|
8
|
+
import org.embulk.config.ConfigException;
|
9
|
+
import org.embulk.config.TaskReport;
|
10
|
+
import org.embulk.input.zendesk.RecordImporter;
|
11
|
+
import org.embulk.input.zendesk.ZendeskInputPlugin;
|
12
|
+
import org.embulk.input.zendesk.clients.ZendeskRestClient;
|
13
|
+
import org.embulk.input.zendesk.models.Target;
|
14
|
+
import org.embulk.input.zendesk.models.ZendeskException;
|
15
|
+
import org.embulk.input.zendesk.stream.paginator.sunshine.CustomObjectSpliterator;
|
16
|
+
import org.embulk.input.zendesk.utils.ZendeskConstants;
|
17
|
+
import org.embulk.input.zendesk.utils.ZendeskUtils;
|
18
|
+
import org.embulk.spi.Exec;
|
19
|
+
|
20
|
+
import java.util.Collections;
|
21
|
+
import java.util.List;
|
22
|
+
import java.util.Optional;
|
23
|
+
import java.util.stream.Collectors;
|
24
|
+
import java.util.stream.StreamSupport;
|
25
|
+
|
26
|
+
public class ZendeskCustomObjectService implements ZendeskService
|
27
|
+
{
|
28
|
+
protected ZendeskInputPlugin.PluginTask task;
|
29
|
+
|
30
|
+
private ZendeskRestClient zendeskRestClient;
|
31
|
+
|
32
|
+
public ZendeskCustomObjectService(final ZendeskInputPlugin.PluginTask task)
|
33
|
+
{
|
34
|
+
this.task = task;
|
35
|
+
}
|
36
|
+
|
37
|
+
public boolean isSupportIncremental()
|
38
|
+
{
|
39
|
+
return false;
|
40
|
+
}
|
41
|
+
|
42
|
+
@Override
|
43
|
+
public TaskReport addRecordToImporter(final int taskIndex, final RecordImporter recordImporter)
|
44
|
+
{
|
45
|
+
final List<String> paths = getListPathByTarget();
|
46
|
+
|
47
|
+
paths.parallelStream().forEach(path -> StreamSupport.stream(new CustomObjectSpliterator(path, getZendeskRestClient(), task, Exec.isPreview()), !Exec.isPreview())
|
48
|
+
.forEach(recordImporter::addRecord));
|
49
|
+
|
50
|
+
return Exec.newTaskReport();
|
51
|
+
}
|
52
|
+
|
53
|
+
@Override
|
54
|
+
public JsonNode getDataFromPath(final String path, final int page, final boolean isPreview, final long startTime)
|
55
|
+
{
|
56
|
+
Preconditions.checkArgument(isPreview, "IsPreview should be true to use this method");
|
57
|
+
|
58
|
+
Optional<String> response = Optional.empty();
|
59
|
+
final List<String> paths = path.isEmpty()
|
60
|
+
? getListPathByTarget()
|
61
|
+
: Collections.singletonList(path);
|
62
|
+
|
63
|
+
for (final String temp : paths) {
|
64
|
+
try {
|
65
|
+
response = Optional.ofNullable(getZendeskRestClient().doGet(temp, task, true));
|
66
|
+
|
67
|
+
if (response.isPresent()) {
|
68
|
+
break;
|
69
|
+
}
|
70
|
+
}
|
71
|
+
catch (final ConfigException e) {
|
72
|
+
// Sometimes we get 404 when having invalid endpoint, so ignore when we get 404
|
73
|
+
if (!(e.getCause() instanceof ZendeskException && ((ZendeskException) e.getCause()).getStatusCode() == HttpStatus.SC_NOT_FOUND)) {
|
74
|
+
throw e;
|
75
|
+
}
|
76
|
+
}
|
77
|
+
}
|
78
|
+
|
79
|
+
return response.map(ZendeskUtils::parseJsonObject).orElse(new ObjectMapper().createObjectNode());
|
80
|
+
}
|
81
|
+
|
82
|
+
@VisibleForTesting
|
83
|
+
protected ZendeskRestClient getZendeskRestClient()
|
84
|
+
{
|
85
|
+
if (zendeskRestClient == null) {
|
86
|
+
zendeskRestClient = new ZendeskRestClient();
|
87
|
+
}
|
88
|
+
return zendeskRestClient;
|
89
|
+
}
|
90
|
+
|
91
|
+
private List<String> getListPathByTarget()
|
92
|
+
{
|
93
|
+
return task.getTarget().equals(Target.OBJECT_RECORDS)
|
94
|
+
? task.getObjectTypes().stream().map(this::buildPath).collect(Collectors.toList())
|
95
|
+
: task.getRelationshipTypes().stream().map(this::buildPath).collect(Collectors.toList());
|
96
|
+
}
|
97
|
+
|
98
|
+
private String buildPath(final String value)
|
99
|
+
{
|
100
|
+
final String perPage = Exec.isPreview() ? "1" : "1000";
|
101
|
+
|
102
|
+
return ZendeskUtils.getURIBuilder(task.getLoginUrl())
|
103
|
+
.setPath(task.getTarget().equals(Target.OBJECT_RECORDS)
|
104
|
+
? ZendeskConstants.Url.API_OBJECT_RECORD
|
105
|
+
: ZendeskConstants.Url.API_RELATIONSHIP_RECORD)
|
106
|
+
.setParameter("type", value)
|
107
|
+
.setParameter("per_page", perPage)
|
108
|
+
.toString();
|
109
|
+
}
|
110
|
+
}
|