echi-converter 0.4.0 → 0.4.1

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data/History.txt CHANGED
@@ -182,7 +182,7 @@
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  * Bug fix(es):
183
183
  * Will now archive 0 length files and not stop the Windows Service - Bug#18888
184
184
 
185
- == 0.3.8 2008-07-21
185
+ == 0.3.8 2008-07-18
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187
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  * Major enhancement(s):
188
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  * Minor enhancement(s):
@@ -210,5 +210,12 @@
210
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  * Minor enhancement(s):
211
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  * Bug fix(es):
212
212
  * #21295 - Migrations for Oracle and automated table generation not working
213
- * Fixed a minor bug that files that dat files that did not exist were attempted to be processed creating a non-fatal error
213
+ * Known issue(s):
214
+
215
+ == 0.4.1 2009-01-09
216
+
217
+ * Major enhancement(s):
218
+ * Minor enhancement(s):
219
+ * #23293 Strip special characters from strings before inserting to the database
220
+ * Bug fix(es):
214
221
  * Known issue(s):
data/README.txt CHANGED
@@ -1,14 +1,14 @@
1
- = blah
1
+ = Overview
2
2
 
3
3
  * http://echi-converter.rubyforge.org
4
4
 
5
5
  == DESCRIPTION:
6
6
 
7
- Please refer to http://echi-converter.rubyforge.org
7
+ Please refer to http://echi-converter.rubyforge.org
8
8
 
9
- == FEATURES/PROBLEMS:
9
+ == KNOWN ISSUES:
10
10
 
11
- * TBD
11
+ Please refer to http://rubyforge.org/tracker/?group_id=4110
12
12
 
13
13
  == SYNOPSIS:
14
14
 
@@ -16,11 +16,11 @@ Please refer to http://echi-converter.rubyforge.org
16
16
 
17
17
  == REQUIREMENTS:
18
18
 
19
- * TBD
19
+ Please refer to http://echi-converter.rubyforge.org
20
20
 
21
21
  == INSTALL:
22
22
 
23
- * TBD
23
+ Please refer to http://echi-converter.rubyforge.org
24
24
 
25
25
  == LICENSE:
26
26
 
@@ -24,6 +24,12 @@ echi_trunk_group_dat: tkgrp.dat
24
24
  echi_vector_dat: vector.dat
25
25
  echi_vdn_dat: vdn.dat
26
26
 
27
+ #Special character handling section
28
+ strip_characters: false
29
+ #Decimal value of characters to strip
30
+ #Refer to http://en.wikipedia.org/wiki/Ascii
31
+ characters_to_strip: 0
32
+
27
33
  #Currently only ftp supported, but may want to add SSH/SFTP later
28
34
  echi_xfer_type: ftp
29
35
 
@@ -2,7 +2,7 @@ module EchiConverter #:nodoc:
2
2
  module VERSION #:nodoc:
3
3
  MAJOR = 0
4
4
  MINOR = 4
5
- TINY = 0
5
+ TINY = 1
6
6
 
7
7
  STRING = [MAJOR, MINOR, TINY].join('.')
8
8
  end
@@ -85,6 +85,16 @@ module EchiConverter
85
85
  end
86
86
  end
87
87
 
88
+ #Method to strip special characters from a string
89
+ def strip_specials(data)
90
+ if $config["strip_characters"] == true
91
+ $config["characters_to_strip"].to_a.each do |char|
92
+ data.gsub!(char.chr,"")
93
+ end
94
+ end
95
+ return data
96
+ end
97
+
88
98
  #Set the working directory to copy processed files to, if it does not exist creat it
89
99
  #Directory names based on year/month so as not to exceed 5K files in a single directory
90
100
  def set_directory working_directory
@@ -262,6 +272,9 @@ module EchiConverter
262
272
  else
263
273
  #Process 'standard' fields
264
274
  value = dump_binary field["type"], field["length"]
275
+ if field["type"] == 'str'
276
+ value = strip_specials(value)
277
+ end
265
278
  @log.debug field["name"] + " { type => #{field["type"]} & length => #{field["length"]} } value => " + value.to_s
266
279
  end
267
280
  echi_record[field["name"]] = value
data/website/index.html CHANGED
@@ -33,50 +33,32 @@
33
33
  <h1>ECHI Converter</h1>
34
34
  <div id="version" class="clickable" onclick='document.location = "http://rubyforge.org/projects/echi-converter"; return false'>
35
35
  <p>Get Version</p>
36
- <a href="http://rubyforge.org/projects/echi-converter" class="numbers">0.4.0</a>
36
+ <a href="http://rubyforge.org/projects/echi-converter" class="numbers">0.4.1</a>
37
37
  </div>
38
- <h1>&#x2192; &#8216;echi-converter&#8217;</h1>
39
-
40
-
41
- <h2>The <span class="caps">ECHI</span> (External Call History Interface) Converter</h2>
42
-
43
-
44
- <p>Provides a Ruby based utility for fetching Avaya <span class="caps">CMS</span> / <span class="caps">ECHI</span> files in binary/ASCII form from an <span class="caps">FTP</span> server, converting them, if necessary, to <span class="caps">ASCII</span> and then inserting them into a database via ActiveRecord. With this utility you only need the standard Avaya <span class="caps">CMS</span> Release 13 or better without any additional software or utilities from Avaya, as this utility will process either binary or <span class="caps">ASCII</span> output from the Avaya <span class="caps">CMS</span>.</p>
45
-
46
-
47
- <h2>Status</h2>
48
-
49
-
50
- <p>This release is now in production use within Call Centers using the Avaya <span class="caps">CMS</span>. The utility successfully and reliably imports the data provided by the Avaya <span class="caps">CMS ECHI</span> into various databases, including Microsoft Sqlserver, Oracle and MySQL. This provides the repository of call segments that may then be used to provide detailed Cradle to Grave reporting for the call center.</p>
51
-
52
-
53
- <h2>Features</h2>
54
-
55
-
56
- <p>The utility provides the following capabilities:</p>
57
-
58
-
59
- <ol>
60
- <li>Support of ActiveRecord (means you may use Oracle, MySQL, MS-SQL, Postgres, <span class="caps">DB2</span>, ODBC, etc)</li>
61
- <li>Generate your schema via ActiveRecord Migrations automatically</li>
62
- <li>Fetch Binary or <span class="caps">ASCII CSV</span> files from the Avaya <span class="caps">CMS</span> platform via <span class="caps">FTP</span></li>
63
- <li>Insert the records into the defined database table using database transactions, via ActiveRecord, on a per file basis to support recovery on failure</li>
64
- <li>Change schema structure via <span class="caps">YML</span> configuration file to accommodate various releases of the <span class="caps">ECHI</span> format</li>
65
- <li>Supports inserting data from the various &#8217;.dat&#8217; files provided by the Avaya <span class="caps">CMS</span> into associated tables</li>
66
- <li>Runs as a daemon (via fork) on Posix and a service on Windows</li>
67
- <li>Has a watchdog process on Posix or you may set a service watch on Windows</li>
68
- <li>Support for <span class="caps">UTF8</span> encoding</li>
69
- <li>Allows for multiple <span class="caps">FTP</span> sessions to be used for greater performance (via <a href="http://en.wikipedia.org/wiki/Green_threads">green threads</a>)</li>
70
- </ol>
71
-
72
-
73
- <ol>
38
+ <h1>&#8216;echi-converter&#8217;</h1>
39
+ <h2>The <span class="caps">ECHI</span> (External Call History Interface) Converter</h2>
40
+ <p>Provides a Ruby based utility for fetching Avaya <span class="caps">CMS</span> / <span class="caps">ECHI</span> files in binary/<span class="caps">ASCII</span> form from an <span class="caps">FTP</span> server, converting them, if necessary, to <span class="caps">ASCII</span> and then inserting them into a database via ActiveRecord. With this utility you only need the standard Avaya <span class="caps">CMS</span> Release 13 or better without any additional software or utilities from Avaya, as this utility will process either binary or <span class="caps">ASCII</span> output from the Avaya <span class="caps">CMS</span>.</p>
41
+ <h2>Status</h2>
42
+ <p>This release is now in production use within Call Centers using the Avaya <span class="caps">CMS</span>. The utility successfully and reliably imports the data provided by the Avaya <span class="caps">CMS</span> <span class="caps">ECHI</span> into various databases, including Microsoft Sqlserver, Oracle and MySQL. This provides the repository of call segments that may then be used to provide detailed Cradle to Grave reporting for the call center.</p>
43
+ <h2>Features</h2>
44
+ <p>The utility provides the following capabilities:<br />
45
+ <br />
46
+ # Support of ActiveRecord (means you may use Oracle, MySQL, MS-<span class="caps">SQL</span>, Postgres, DB2, <span class="caps">ODBC</span>, etc)<br />
47
+ # Generate your schema via ActiveRecord Migrations automatically<br />
48
+ # Fetch Binary or <span class="caps">ASCII</span> <span class="caps">CSV</span> files from the Avaya <span class="caps">CMS</span> platform via <span class="caps">FTP</span><br />
49
+ # Insert the records into the defined database table using database transactions, via ActiveRecord, on a per file basis to support recovery on failure<br />
50
+ # Change schema structure via <span class="caps">YML</span> configuration file to accommodate various releases of the <span class="caps">ECHI</span> format<br />
51
+ # Supports inserting data from the various &#8216;.dat&#8217; files provided by the Avaya <span class="caps">CMS</span> into associated tables<br />
52
+ # Runs as a daemon (via fork) on Posix (*NIX) and a service on Windows<br />
53
+ # Has a watchdog process on Posix or you may set a service watch on Windows<br />
54
+ # Allows for multiple <span class="caps">FTP</span> sessions to be used for greater performance (via <a href="http://en.wikipedia.org/wiki/Green_threads">green threads</a>)</p>
55
+ <ol>
74
56
  <li>Table names:
75
57
  <ol>
76
- <li>echi_records &#8211; stores all <span class="caps">ECHI</span> data </li>
58
+ <li>echi_records &#8211; stores all <span class="caps">ECHI</span> data</li>
77
59
  <li>echi_logs &#8211; stores a log entry for each file processed</li>
78
60
  <li>echi_acds &#8211; stores the data from the acd.dat file</li>
79
- <li>echi_agents &#8211; stores the data from the agname.dat file </li>
61
+ <li>echi_agents &#8211; stores the data from the agname.dat file</li>
80
62
  <li>echi_aux_reasons &#8211; stores the data from the aux_rsn.dat file</li>
81
63
  <li>echi_cwcs &#8211; stores data from the cwc.dat file</li>
82
64
  <li>echi_splits &#8211; stores data from the split.dat file</li>
@@ -84,247 +66,129 @@
84
66
  <li>echi_vdns &#8211; stores data from the vdn.dat file</li>
85
67
  <li>echi_vectors &#8211; stores data from the vector.dat file</li>
86
68
  </ol></li>
87
- </ol>
88
-
89
-
90
- <h2>What <span class="caps">ECHI</span>-Converter is not</h2>
91
-
92
-
93
- <ol>
94
- <li>A reporting engine</li>
95
- <li>A set of database maintenance scripts</li>
96
- </ol>
97
-
98
-
99
- <h2>Requirements</h2>
100
-
101
-
102
- <ol>
103
- <li><a href="http://www.ruby-lang.org/">Ruby v1.8.6+</a></li>
104
- <li><a href="http://www.rubygems.org/">Rubygems v1.2+</a> </li>
105
- <li><a href="http://activerecord.rubyforge.org/">ActiveRecord v2.1+</a></li>
106
- <li><a href="http://activesupport.rubyforge.org/">ActiveSupport v2.1+</a></li>
107
- <li><a href="http://daemons.rubyforge.org/">Daemons v1.0.10+</a> (for Linux only)</li>
108
- <li><a href="http://fastercsv.rubyforge.org/">FasterCSV v1.2.3+</a></li>
109
- <li><a href="http://rake.rubyforge.org/">Rake v0.8.1+</a></li>
110
- <li><a href="http://sporkmonger.com/projects/uuidtools/">UUIDTools v1.0.3+</a></li>
111
- <li><a href="http://win32utils.rubyforge.org/">Win32-service v.0.6.1+</a> (for Windows only)</li>
112
- <li><a href="http://rubyforge.org/projects/seattlerb/">Hoe v1.7+</a></li>
113
- <li><a href="http://www.avaya.com/gcm/master-usa/en-us/products/offers/call_management_system_r14.htm">Avaya <span class="caps">CMS</span></a> ECHI Release 12+ enabled and configured to send to an <span class="caps">FTP</span> server</li>
114
- </ol>
115
-
116
-
117
- <h2>Installing</h2>
118
-
119
-
69
+ </ol>
70
+ <h2>What <span class="caps">ECHI</span>-Converter is not</h2>
71
+ <p># A reporting engine<br />
72
+ # A set of database maintenance scripts<br />
73
+ <br />
74
+ h2. Requirements</p>
75
+ <p># <a href="http://www.ruby-lang.org/">Ruby v1.8.6+</a><br />
76
+ # <a href="http://www.rubygems.org/">Rubygems v1.2+</a> <br />
77
+ # <a href="http://activerecord.rubyforge.org/">ActiveRecord v2.1+</a><br />
78
+ # <a href="http://activesupport.rubyforge.org/">ActiveSupport v2.1+</a><br />
79
+ # <a href="http://daemons.rubyforge.org/">Daemons v1.0.10+</a><br />
80
+ # <a href="http://fastercsv.rubyforge.org/">FasterCSV v1.2.3+</a><br />
81
+ # <a href="http://rake.rubyforge.org/">Rake v0.8.1+</a><br />
82
+ # <a href="http://sporkmonger.com/projects/uuidtools/">UUIDTools v1.0.3+</a><br />
83
+ # <a href="http://win32utils.rubyforge.org/">Win32-service v.0.6.1+</a> (Manual install for Windows only)<br />
84
+ # <a href="http://rubyforge.org/projects/seattlerb/">Hoe v1.7+</a><br />
85
+ # Avaya <span class="caps">CMS</span> <span class="caps">ECHI</span> Release 12+ enabled and configured to send to an <span class="caps">FTP</span> server</p>
86
+ <h2>Installing</h2>
120
87
  <pre syntax="ruby">sudo gem install echi-converter</pre>
121
-
122
- <p>or</p>
123
-
124
-
88
+ <p>or</p>
125
89
  <pre syntax="ruby">gem install echi-converter</pre>
126
-
127
- <h2>Setup</h2>
128
-
129
-
130
- <p>First, create the directory with all of the project files where you will run this application from:</p>
131
-
132
-
90
+ <h2>Setup</h2>
91
+ <p>First, create the directory with all of the project files where you will run this application from:</p>
133
92
  <pre syntax="ruby">echi-converter create myproject</pre>
134
-
135
- <p>Once you have installed a project into your preferred directory, you then need to configure for your environment. The first step is to modify each of these files:</p>
136
-
137
-
138
- <ol>
139
- <li>config/application.yml
140
- <ol>
141
- <li>Change each of the &#8216;echi&#8217; settings for connecting to your local <span class="caps">FTP</span> server where the <span class="caps">CMS</span> puts the <span class="caps">ASCII</span>/binary files</li>
142
- <li>Select which schema you would like to use (ie &#8211; extended_version12.yml) based on what you have in place</li>
143
- </ol>
144
- </li>
145
- <li>config/database.yml
146
- <ol>
147
- <li>Change to match your local database and database login credentials, full ActiveRecord support</li>
148
- <li>Note: Your database user and database must exist before running rake, as rake will then create the schema</li>
149
- </ol></li>
150
- </ol>
151
-
152
-
153
- <p>Once this is complete, then simply run these commands from the project directory:</p>
154
-
155
-
156
- <ol>
157
- <li>rake migrate (creates the tables required for the system)</li>
158
- <li>echi-converter (starts the server daemon, refer to its usage)</li>
159
- </ol>
160
-
161
-
162
- <p>Note: When using a Windows <span class="caps">FTP</span> server, you must configure the <span class="caps">FTP</span> server to provide a <span class="caps">UNIX</span> directory listing format.</p>
163
-
164
-
165
- <h2>Usage</h2>
166
-
167
-
168
- <ol>
93
+ <p>Once you have installed a project into your preferred directory, you then need to configure for your environment. The first step is to modify each of these files:</p>
94
+ <p># config/application.yml<br />
95
+ ## Change each of the &#8216;echi&#8217; settings for connecting to your local <span class="caps">FTP</span> server where the <span class="caps">CMS</span> puts the <span class="caps">ASCII</span>/binary files<br />
96
+ ## Select which schema you would like to use (ie &#8211; extended_version12.yml) based on what you have in place<br />
97
+ # config/database.yml<br />
98
+ ## Change to match your local database and database login credentials, full ActiveRecord support<br />
99
+ ## Note: Your database user and database must exist before running rake, as rake will then create the schema</p>
100
+ <p>Once this is complete, then simply run these commands from the project directory:</p>
101
+ <p># rake migrate (creates the tables required for the system)<br />
102
+ # echi-converter (starts the server daemon, refer to its usage)</p>
103
+ <p>Note: When using a Windows <span class="caps">FTP</span> server, you must configure the <span class="caps">FTP</span> server to provide a <span class="caps">UNIX</span> directory listing format.</p>
104
+ <h2>Usage</h2>
105
+ <ol>
169
106
  <li>echi-converter create myproject &#8211; create the local project to run the <span class="caps">ECHI</span> converter from</li>
170
- <li>echi-converter upgrade myproject &#8211; location of project to upgrade after a new gem is installed</li>
171
- </ol>
172
-
173
-
174
- <p>For <span class="caps">POSIX</span>:</p>
175
-
176
-
177
- <ol>
107
+ <li>echi-converter upgrade myproject &#8211; location of project to upgrade after a new gem is installed</li>
108
+ </ol>
109
+ <p>For <span class="caps">POSIX</span> (*NIX):</p>
110
+ <ol>
178
111
  <li>echi-converter run myproject &#8211; Run the <span class="caps">ECHI</span> converter interactively from the location given</li>
179
- <li>echi-converter start myproject &#8211; Start the <span class="caps">ECHI</span> converter in daemon mode from the location given</li>
180
- <li>echi-converter stop myproject &#8211; Stop the <span class="caps">ECHI</span> converter daemon</li>
181
- <li>echi-converter restart myproject &#8211; Restart the <span class="caps">ECHI</span> converter </li>
182
- <li>echi-converter zap myproject &#8211; If there has been an unexpected close and the system still thinks the converter is running, clean up the pid files</li>
183
- </ol>
184
-
185
-
186
- <p>For MS-Windows:</p>
187
-
188
-
189
- <ol>
112
+ <li>echi-converter start myproject &#8211; Start the <span class="caps">ECHI</span> converter in daemon mode from the location given</li>
113
+ <li>echi-converter stop myproject &#8211; Stop the <span class="caps">ECHI</span> converter daemon</li>
114
+ <li>echi-converter restart myproject &#8211; Restart the <span class="caps">ECHI</span> converter</li>
115
+ <li>echi-converter zap myproject &#8211; If there has been an unexpected close and the system still thinks the converter is running, clean up the pid files</li>
116
+ </ol>
117
+ <p>For MS-Windows:</p>
118
+ <ol>
190
119
  <li>echi-converter install myproject &#8211; install the service (must specify complete path such as c:\path\to\my\project &#8211; if the directory name or path has any spaces, please enclose the &#8220;myproject&#8221; in double quotes )</li>
191
- <li>echi-converter start &#8211; start the service</li>
192
- <li>echi-converter stop &#8211; stop the service</li>
193
- <li>echi-converter pause &#8211; pause the service</li>
194
- <li>echi-converter resume &#8211; resume the service</li>
195
- <li>echi-converter status &#8211; returns the status of a configured service</li>
196
- <li>echi-converter delete &#8211; delete the service&#8221;</li>
197
- </ol>
198
-
199
-
200
- <ol>
201
- <li>If you would like to run the script interactively, you may also execute this command:
202
- <ol>
203
- <li>ruby &#8220;c:\myproject\lib\main_win32.rb&#8221;</li>
120
+ <li>echi-converter start &#8211; start the service</li>
121
+ <li>echi-converter stop &#8211; stop the service</li>
122
+ <li>echi-converter pause &#8211; pause the service</li>
123
+ <li>echi-converter resume &#8211; resume the service</li>
124
+ <li>echi-converter status &#8211; returns the status of a configured service</li>
125
+ <li>echi-converter delete &#8211; delete the service&quot;</li>
126
+ </ol>
127
+ <ol>
128
+ <li>If you would like to run the script interactively, you may also execute this command:
129
+ <ol>
130
+ <li>ruby &#8220;c:\myproject\lib\main_win32.rb&#8221;</li>
204
131
  </ol></li>
205
- </ol>
206
-
207
-
208
- <p>Multi-byte character support:</p>
209
-
210
-
211
- <ol>
132
+ </ol>
133
+ <p>Multi-byte character support:</p>
134
+ <ol>
212
135
  <li>If you require multi-byte character support be sure to set your database to &#8216;utf8&#8217; as well as uncomment the option &#8216;encoding: utf8&#8217; in the config/database.yml file</li>
213
- </ol>
214
-
215
-
216
- <h2>Demonstration of usage</h2>
217
-
218
-
219
- <p>Start the daemon/service:</p>
220
-
221
-
136
+ </ol>
137
+ <h2>Demonstration of usage</h2>
138
+ <p>Start the daemon/service:</p>
222
139
  <pre syntax="ruby">echi-converter start myproject</pre>
223
-
224
- <p>Stop the daemon/service:</p>
225
-
226
-
140
+ <p>Stop the daemon/service:</p>
227
141
  <pre syntax="ruby">echi-converter stop myproject</pre>
228
-
229
- <h2>Supported Platforms</h2>
230
-
231
-
232
- <p>While the use of Ruby allows for operation on a multitude of platforms, these are the platforms that have actually been tested on. If you have success running on other platforms, please feel free to provide details on the Google Group.</p>
233
-
234
-
235
- <h4>Operating Systems</h4>
236
-
237
-
238
- <ol>
142
+ <h2>Supported Platforms</h2>
143
+ <p>While the use of Ruby allows for operation on a multitude of platforms, these are the platforms that have actually been tested on. If you have success running on other platforms, please feel free to provide details on the Google Group.</p>
144
+ <h4>Operating Systems</h4>
145
+ <ol>
239
146
  <li><span class="caps">POSIX</span></li>
240
- <li>Windows <span class="caps">XP SP2</span></li>
241
- <li>Windows 2000</li>
242
- <li>Windows 2003</li>
243
- </ol>
244
-
245
-
246
- <h4>Databases</h4>
247
-
248
-
249
- <ol>
147
+ <li>Windows XP SP2</li>
148
+ <li>Windows 2000</li>
149
+ <li>Windows 2003</li>
150
+ </ol>
151
+ <h4>Databases</h4>
152
+ <ol>
250
153
  <li>MySQL</li>
251
- <li>Microsoft Sqlserver</li>
252
- <li><span class="caps">DB2</span></li>
253
- <li>Sqlite3</li>
254
- <li>Postgres</li>
255
- <li>Oracle</li>
256
- </ol>
257
-
258
-
259
- <h4><span class="caps">FTP</span> Servers</h4>
260
-
261
-
262
- <ol>
263
- <li><span class="caps">VSFTP</span> </li>
264
- <li>Windows 2003/XP <span class="caps">FTP</span> Servers (When using a Windows <span class="caps">FTP</span> server, you must configure the <span class="caps">FTP</span> server to provide a <span class="caps">UNIX</span> directory listing format.)</li>
265
- </ol>
266
-
267
-
268
- <h2>Related Avaya Documentation for <span class="caps">ECHI</span></h2>
269
-
270
-
271
- <ol>
154
+ <li>Microsoft Sqlserver</li>
155
+ <li>DB2</li>
156
+ <li>Sqlite3</li>
157
+ <li>Postgres</li>
158
+ <li>Oracle</li>
159
+ </ol>
160
+ <h4><span class="caps">FTP</span> Servers</h4>
161
+ <ol>
162
+ <li><span class="caps">VSFTP</span></li>
163
+ <li>Windows 2003/XP <span class="caps">FTP</span> Servers (When using a Windows <span class="caps">FTP</span> server, you must configure the <span class="caps">FTP</span> server to provide a <span class="caps">UNIX</span> directory listing format.)</li>
164
+ </ol>
165
+ <h2>Related Avaya Documentation for <span class="caps">ECHI</span></h2>
166
+ <ol>
272
167
  <li><a href="http://support.avaya.com/elmodocs2/cms/R14/ECHI.pdf">Avaya Call Management System Release 14 External Call History Interface</a></li>
273
- <li><a href="http://support.avaya.com/elmodocs2/cms_r13_1/07-300737_ECHI.pdf">Avaya Call Management System Release 13 External Call History Interface</a></li>
274
- </ol>
275
-
276
-
277
- <h2>Screencast</h2>
278
-
279
-
280
- <p>You may view the screencast on howto install and use the <span class="caps">ECHI</span>-Converter <a href="http://www.screencast.com/t/lQQkIVkUZMr">here</a>.</p>
281
-
282
-
283
- <h2>Forum</h2>
284
-
285
-
286
- <p>Please report questions here:</p>
287
-
288
-
289
- <p><a href="http://groups.google.com/group/echi-converter">Google Groups &#8211; <span class="caps">ECHI</span> Converter</a></p>
290
-
291
-
292
- <p>Please report bugs here:</p>
293
-
294
-
295
- <p><a href="http://rubyforge.org/tracker/?atid=15802&#38;group_id=4110&#38;func=browse">Ruby Forge Bug Tracker &#8211; <span class="caps">ECHI</span> Converter</a></p>
296
-
297
-
298
- <h2>How to submit patches</h2>
299
-
300
-
301
- <p>Read the <a href="http://drnicwilliams.com/2007/06/01/8-steps-for-fixing-other-peoples-code/">8 steps for fixing other people&#8217;s code</a> and for section <a href="http://drnicwilliams.com/2007/06/01/8-steps-for-fixing-other-peoples-code/#8b-google-groups">8b: Submit patch to Google Groups</a>, use the Google Group above.</p>
302
-
303
-
304
- <p>The trunk repository is <code>svn://rubyforge.org/var/svn/echi-converter/trunk</code> for anonymous access.</p>
305
-
306
-
307
- <h2>License</h2>
308
-
309
-
310
- <p>This code is free to use under the terms of the <span class="caps">LGPL</span> license.</p>
311
-
312
-
313
- <h2>Contact</h2>
314
-
315
-
316
- <p>Comments are welcome. Send an email to <a href="mailto:jason@goecke.net">jason [at] goecke.net</a>.</p>
317
-
318
-
319
- <h2>Other Recommended Open Source Projects</h2>
320
-
321
-
322
- <ol>
323
- <li>Asterisk &#8211; is the world&#8217;s leading open source PBXi, telephony engine, and telephony applications toolkit, link <a href="http://www.asterisk.org">here.</a></li>
324
- <li>Adhearsion &#8211; is an open-source, unconventional voice framework that ties technologies together neatly, link <a href="http://www.adhearsion.com">here.</a></li>
325
- </ol>
168
+ <li><a href="http://support.avaya.com/elmodocs2/cms_r13_1/07-300737_ECHI.pdf">Avaya Call Management System Release 13 External Call History Interface</a></li>
169
+ </ol>
170
+ <h2>Screencast</h2>
171
+ <p>You may view the screencast on howto install and use the <span class="caps">ECHI</span>-Converter <a href="http://www.screencast.com/t/lQQkIVkUZMr">here</a>.</p>
172
+ <h2>Consulting Services</h2>
173
+ <p>If you would like help installing, configuring or adding features please do not hesitate to contact the consulting services of Adhearsion <a href="http://new.adhearsion.com/consulting">here</a>.</p>
174
+ <h2>Forum</h2>
175
+ <p>Please report questions here:</p>
176
+ <p><a href="http://groups.google.com/group/echi-converter">Google Groups &#8211; <span class="caps">ECHI</span> Converter</a></p>
177
+ <p>Please report bugs here:</p>
178
+ <p><a href="http://rubyforge.org/tracker/?atid=15802&amp;group_id=4110&amp;func=browse">Ruby Forge Bug Tracker &#8211; <span class="caps">ECHI</span> Converter</a></p>
179
+ <h2>How to submit patches</h2>
180
+ <p>Read the <a href="http://drnicwilliams.com/2007/06/01/8-steps-for-fixing-other-peoples-code/">8 steps for fixing other people&#8217;s code</a> and for section <a href="http://drnicwilliams.com/2007/06/01/8-steps-for-fixing-other-peoples-code/#8b-google-groups">8b: Submit patch to Google Groups</a>, use the Google Group above.</p>
181
+ <p>The trunk repository is <code>svn://rubyforge.org/var/svn/echi-converter/trunk</code> for anonymous access.</p>
182
+ <h2>License</h2>
183
+ <p>This code is free to use under the terms of the <span class="caps">LGPL</span> license.</p>
184
+ <h2>Contact</h2>
185
+ <p>Comments are welcome. Send an email to <a href="mailto:jason@goecke.net">jason [at] goecke.net</a>.</p>
186
+ <h2>Brought to you by</h2>
187
+ <ol>
188
+ <li><a href="http://www.adhearsion.com">Adhearsion</a>, the open-source, unconventional voice framework that ties technologies together neatly.</li>
189
+ </ol>
326
190
  <p class="coda">
327
- <a href="mailto:drnicwilliams@gmail.com">Dr Nic</a>, 22nd July 2008<br>
191
+ <a href="mailto:drnicwilliams@gmail.com">Dr Nic</a>, 7th January 2009<br>
328
192
  Theme extended from <a href="http://rb2js.rubyforge.org/">Paul Battley</a>
329
193
  </p>
330
194
  </div>
data/website/index.txt CHANGED
@@ -1,6 +1,6 @@
1
1
  h1. ECHI Converter
2
2
 
3
- h1. &#x2192; 'echi-converter'
3
+ h1. 'echi-converter'
4
4
 
5
5
 
6
6
  h2. The ECHI (External Call History Interface) Converter
@@ -22,9 +22,8 @@ The utility provides the following capabilities:
22
22
  # Insert the records into the defined database table using database transactions, via ActiveRecord, on a per file basis to support recovery on failure
23
23
  # Change schema structure via YML configuration file to accommodate various releases of the ECHI format
24
24
  # Supports inserting data from the various '.dat' files provided by the Avaya CMS into associated tables
25
- # Runs as a daemon (via fork) on Posix and a service on Windows
25
+ # Runs as a daemon (via fork) on Posix (*NIX) and a service on Windows
26
26
  # Has a watchdog process on Posix or you may set a service watch on Windows
27
- # Support for UTF8 encoding
28
27
  # Allows for multiple FTP sessions to be used for greater performance (via "green threads":http://en.wikipedia.org/wiki/Green_threads)
29
28
 
30
29
  # Table names:
@@ -50,13 +49,13 @@ h2. Requirements
50
49
  # "Rubygems v1.2+":http://www.rubygems.org/
51
50
  # "ActiveRecord v2.1+":http://activerecord.rubyforge.org/
52
51
  # "ActiveSupport v2.1+":http://activesupport.rubyforge.org/
53
- # "Daemons v1.0.10+":http://daemons.rubyforge.org/ (for Linux only)
52
+ # "Daemons v1.0.10+":http://daemons.rubyforge.org/
54
53
  # "FasterCSV v1.2.3+":http://fastercsv.rubyforge.org/
55
54
  # "Rake v0.8.1+":http://rake.rubyforge.org/
56
55
  # "UUIDTools v1.0.3+":http://sporkmonger.com/projects/uuidtools/
57
- # "Win32-service v.0.6.1+":http://win32utils.rubyforge.org/ (for Windows only)
56
+ # "Win32-service v.0.6.1+":http://win32utils.rubyforge.org/ (Manual install for Windows only)
58
57
  # "Hoe v1.7+":http://rubyforge.org/projects/seattlerb/
59
- # "Avaya CMS":http://www.avaya.com/gcm/master-usa/en-us/products/offers/call_management_system_r14.htm ECHI Release 12+ enabled and configured to send to an FTP server
58
+ # Avaya CMS ECHI Release 12+ enabled and configured to send to an FTP server
60
59
 
61
60
  h2. Installing
62
61
 
@@ -93,7 +92,7 @@ h2. Usage
93
92
  # echi-converter create myproject - create the local project to run the ECHI converter from
94
93
  # echi-converter upgrade myproject - location of project to upgrade after a new gem is installed
95
94
 
96
- For POSIX:
95
+ For POSIX (*NIX):
97
96
 
98
97
  # echi-converter run myproject - Run the ECHI converter interactively from the location given
99
98
  # echi-converter start myproject - Start the ECHI converter in daemon mode from the location given
@@ -162,6 +161,10 @@ h2. Screencast
162
161
 
163
162
  You may view the screencast on howto install and use the ECHI-Converter "here":http://www.screencast.com/t/lQQkIVkUZMr.
164
163
 
164
+ h2. Consulting Services
165
+
166
+ If you would like help installing, configuring or adding features please do not hesitate to contact the consulting services of Adhearsion "here":http://new.adhearsion.com/consulting.
167
+
165
168
  h2. Forum
166
169
 
167
170
  Please report questions here:
@@ -186,7 +189,6 @@ h2. Contact
186
189
 
187
190
  Comments are welcome. Send an email to "jason [at] goecke.net":mailto:jason@goecke.net.
188
191
 
189
- h2. Other Recommended Open Source Projects
192
+ h2. Brought to you by
190
193
 
191
- # Asterisk - is the world's leading open source PBXi, telephony engine, and telephony applications toolkit, link "here.":http://www.asterisk.org
192
- # Adhearsion - is an open-source, unconventional voice framework that ties technologies together neatly, link "here.":http://www.adhearsion.com
194
+ # "Adhearsion":http://www.adhearsion.com, the open-source, unconventional voice framework that ties technologies together neatly.
@@ -23,7 +23,7 @@ li {
23
23
  list-style-type: square;
24
24
  }
25
25
  a {
26
- color: #FF9900;
26
+ color: #000080;
27
27
  background-color: #FFFFFF;
28
28
  font-weight: normal;
29
29
  text-decoration: underline;
@@ -101,8 +101,8 @@ pre, code {
101
101
  text-align: right;
102
102
  font-family: sans-serif;
103
103
  font-weight: normal;
104
- background-color: #FF9900;
105
- color: #FF9900;
104
+ background-color: #000080;
105
+ color: #000080;
106
106
  padding: 15px 20px 10px 20px;
107
107
  margin: 0 auto;
108
108
  margin-top: 15px;
@@ -119,16 +119,16 @@ pre, code {
119
119
 
120
120
  #version p {
121
121
  text-decoration: none;
122
- color: #141331;
123
- background-color: #FF9900;
122
+ color: #FFFFFF;
123
+ background-color: #000080;
124
124
  margin: 0;
125
125
  padding: 0;
126
126
  }
127
127
 
128
128
  #version a {
129
129
  text-decoration: none;
130
- color: #141331;
131
- background-color: #FF9900;
130
+ color: #FFFFFF;
131
+ background-color: #000080;
132
132
  }
133
133
 
134
134
  .clickable {
metadata CHANGED
@@ -1,7 +1,7 @@
1
1
  --- !ruby/object:Gem::Specification
2
2
  name: echi-converter
3
3
  version: !ruby/object:Gem::Version
4
- version: 0.4.0
4
+ version: 0.4.1
5
5
  platform: ruby
6
6
  authors:
7
7
  - Jason Goecke
@@ -9,7 +9,7 @@ autorequire:
9
9
  bindir: bin
10
10
  cert_chain: []
11
11
 
12
- date: 2008-07-22 00:00:00 -07:00
12
+ date: 2009-01-09 00:00:00 -08:00
13
13
  default_executable:
14
14
  dependencies:
15
15
  - !ruby/object:Gem::Dependency
@@ -80,7 +80,7 @@ dependencies:
80
80
  requirements:
81
81
  - - ">="
82
82
  - !ruby/object:Gem::Version
83
- version: 1.7.0
83
+ version: 1.8.2
84
84
  version:
85
85
  description: ECHI Conversion Utility - Provides a utility to fetch Avaya CMS / ECHI binary files, convert them and insert into a database table via ActiveRecord
86
86
  email: jason [at] goecke.net
@@ -167,7 +167,7 @@ required_rubygems_version: !ruby/object:Gem::Requirement
167
167
  requirements: []
168
168
 
169
169
  rubyforge_project: echi-converter
170
- rubygems_version: 1.2.0
170
+ rubygems_version: 1.3.1
171
171
  signing_key:
172
172
  specification_version: 2
173
173
  summary: ECHI Conversion Utility - Provides a utility to fetch Avaya CMS / ECHI binary files, convert them and insert into a database table via ActiveRecord