desk_api_v2 0.0.1
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- checksums.yaml +15 -0
- data/.gitignore +1 -0
- data/CHANGELOG.md +0 -0
- data/Gemfile +3 -0
- data/LICENSE +24 -0
- data/README.md +27 -0
- data/Rakefile +39 -0
- data/desk_api_v2.gemspec +27 -0
- data/lib/desk.rb +11 -0
- data/lib/desk/api/articles.rb +34 -0
- data/lib/desk/api/cases.rb +47 -0
- data/lib/desk/api/customers.rb +36 -0
- data/lib/desk/api/groups.rb +30 -0
- data/lib/desk/api/modules/creatable.rb +15 -0
- data/lib/desk/api/modules/deletable.rb +11 -0
- data/lib/desk/api/modules/listable.rb +16 -0
- data/lib/desk/api/modules/searchable.rb +13 -0
- data/lib/desk/api/topics.rb +25 -0
- data/lib/desk/api/translations.rb +24 -0
- data/lib/desk/article.rb +7 -0
- data/lib/desk/case.rb +7 -0
- data/lib/desk/client.rb +39 -0
- data/lib/desk/collection.rb +17 -0
- data/lib/desk/connection.rb +71 -0
- data/lib/desk/customer.rb +7 -0
- data/lib/desk/entity.rb +7 -0
- data/lib/desk/error.rb +17 -0
- data/lib/desk/filter.rb +7 -0
- data/lib/desk/group.rb +7 -0
- data/lib/desk/message.rb +7 -0
- data/lib/desk/response/error_handling.rb +30 -0
- data/lib/desk/topic.rb +7 -0
- data/lib/desk/translation.rb +7 -0
- data/lib/desk/user.rb +7 -0
- data/spec/desk/api/articles_spec.rb +135 -0
- data/spec/desk/api/cases_spec.rb +181 -0
- data/spec/desk/api/customers_spec.rb +135 -0
- data/spec/desk/api/groups_spec.rb +98 -0
- data/spec/desk/api/topics_spec.rb +98 -0
- data/spec/desk/api/translations_spec.rb +92 -0
- data/spec/desk/collection_spec.rb +22 -0
- data/spec/desk/connection_spec.rb +95 -0
- data/spec/fixtures/article.json +39 -0
- data/spec/fixtures/articles.json +101 -0
- data/spec/fixtures/case.json +40 -0
- data/spec/fixtures/cases.json +105 -0
- data/spec/fixtures/customer.json +60 -0
- data/spec/fixtures/customers.json +143 -0
- data/spec/fixtures/group.json +9 -0
- data/spec/fixtures/group_filters.json +53 -0
- data/spec/fixtures/group_users.json +71 -0
- data/spec/fixtures/groups.json +42 -0
- data/spec/fixtures/message.json +26 -0
- data/spec/fixtures/topic.json +23 -0
- data/spec/fixtures/topics.json +69 -0
- data/spec/fixtures/translation.json +28 -0
- data/spec/fixtures/translations.json +79 -0
- data/spec/spec_helper.rb +17 -0
- metadata +200 -0
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require_relative '../spec_helper'
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describe Desk::Connection do
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subject { Desk::Connection.new(site: "yoursite", email: "user@example.com", password: "foo") }
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describe "#get" do
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it "will send a proper get request" do
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url = "https://user@example.com:foo@yoursite.desk.com/api/v2/cases"
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stub_request(:get, url).with(headers: { accept: 'application/json' } )
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subject.get("cases")
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assert_requested :get, url
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end
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it "will convert the response to a hash" do
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url = "https://user@example.com:foo@yoursite.desk.com/api/v2/cases"
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stub_request(:get, url).to_return(body: '{"foo":"bar"}', status: 200)
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result = subject.get("cases")
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expected = { "foo" => "bar" }
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assert_equal expected, result
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end
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it "will pass hash arguments as params" do
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url = "https://user@example.com:foo@yoursite.desk.com/api/v2/search?foo=bar"
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stub_request(:get, url).with(headers: { accept: 'application/json' } )
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result = subject.get("search", foo: "bar")
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assert_requested :get, url
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end
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it "will url encode hash arguments" do
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url = "https://user@example.com:foo@yoursite.desk.com/api/v2/search?foo=bar%26baz"
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stub_request(:get, url).with(headers: { accept: 'application/json' } )
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result = subject.get("search", foo: "bar&baz")
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assert_requested :get, url
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end
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it "will join arrays" do
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url = "https://user@example.com:foo@yoursite.desk.com/api/v2/search?foo=bar,baz"
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stub_request(:get, url).with(headers: { accept: 'application/json' } )
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result = subject.get("search", foo: ["bar","baz"])
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assert_requested :get, url
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end
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end
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describe "#post" do
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it "will send a proper post request" do
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data = {foo: "bar", bar: ["foo", "bar", "baz"]}
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url = "https://user@example.com:foo@yoursite.desk.com/api/v2/cases"
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stub_request(:post, url).with(data: data, headers: { accept: 'application/json' })
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subject.post("cases", data)
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assert_requested :post, url
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end
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end
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describe "#patch" do
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it "will send a proper patch request" do
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data = {foo: "bar"}
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url = "https://user@example.com:foo@yoursite.desk.com/api/v2/cases"
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stub_request(:patch, url).with(data: data, headers: { accept: 'application/json' })
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subject.patch("cases", data)
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assert_requested :patch, url
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end
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end
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describe "#delete" do
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it "will send a proper delete request" do
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url = "https://user@example.com:foo@yoursite.desk.com/api/v2/cases/1234"
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stub_request(:delete, url).with(headers: { accept: 'application/json' })
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subject.delete("cases/1234")
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assert_requested :delete, url
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end
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it "returns true if delete is successful" do
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url = "https://user@example.com:foo@yoursite.desk.com/api/v2/cases/1234"
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stub_request(:delete, url).with(headers: { accept: 'application/json' })
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.to_return(status: 204)
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assert_equal true, subject.delete("cases/1234")
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end
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end
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end
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{
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"subject": "Awesome Subject",
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"body": "<p>Awesome apples</p>",
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"body_email": "Email for Awesome apples",
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"body_email_auto": false,
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"body_chat": "Awesome apples",
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"body_chat_auto": true,
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"body_web_callback": "<p>Awesome Apples</p>",
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"body_web_callback_auto": false,
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"body_twitter": "Awesome apples",
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"body_twitter_auto": true,
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"body_qna": "Awesome apples",
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"body_qna_auto": true,
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"body_phone": "Awesome apples",
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"body_phone_auto": true,
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"body_facebook": "Awesome apples",
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"body_facebook_auto": true,
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"position": 1,
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"quickcode": "AWESOME",
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"in_support_center": true,
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"internal_notes": "Notes to the agent here",
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"publish_at": "2013-08-05T14:40:36Z",
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"created_at": "2013-08-05T14:35:36Z",
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"updated_at": "2013-08-05T14:40:36Z",
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"_links": {
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"self": {
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"href": "/api/v2/articles/1",
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"class": "article"
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},
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"topic": {
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"href": "/api/v2/topics/1",
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"class": "topic"
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},
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"translations": {
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"href": "/api/v2/articles/1/translations",
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"class": "article_translation"
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}
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}
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}
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{
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"total_entries": 2,
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"_links": {
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"self": {
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"href": "/api/v2/articles?page=1&per_page=30",
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"class": "page"
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},
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"first": {
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"href": "/api/v2/articles?page=1&per_page=30",
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"class": "page"
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},
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"last": {
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"href": "/api/v2/articles?page=1&per_page=30",
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"class": "page"
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},
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"next": null,
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"previous": null
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},
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"_embedded": {
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"entries": [
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{
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"subject": "Awesome Subject",
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"body": "<p>Awesome apples</p>",
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"body_email": "Email for Awesome apples",
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"body_email_auto": false,
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"body_chat": "Awesome apples",
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"body_chat_auto": true,
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"body_web_callback": "<p>Awesome Apples</p>",
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"body_web_callback_auto": false,
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"body_twitter": "Awesome apples",
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"body_twitter_auto": true,
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"body_qna": "Awesome apples",
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"body_qna_auto": true,
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"body_phone": "Awesome apples",
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"body_phone_auto": true,
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"body_facebook": "Awesome apples",
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"body_facebook_auto": true,
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"position": 1,
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"quickcode": "AWESOME",
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"in_support_center": true,
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"internal_notes": "Notes to the agent here",
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"publish_at": "2013-08-05T14:40:36Z",
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"created_at": "2013-08-05T14:35:36Z",
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"updated_at": "2013-08-05T14:40:36Z",
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"_links": {
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"self": {
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"href": "/api/v2/articles/1",
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"class": "article"
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},
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"topic": {
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"href": "/api/v2/topics/1",
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"class": "topic"
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},
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"translations": {
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"href": "/api/v2/articles/1/translations",
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"class": "article_translation"
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}
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}
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},
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{
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"subject": "How to make your customers happy",
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"body": "<strong>Use Desk.com</strong>",
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"body_email": "Email just doesn't cut it",
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"body_email_auto": false,
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"body_chat": "Use Desk.com",
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"body_chat_auto": true,
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"body_web_callback": "<strong>Use Desk.com</strong>",
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"body_web_callback_auto": false,
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"body_twitter": "Use Desk.com in 140 chars or less",
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"body_twitter_auto": false,
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"body_qna": "Use Desk.com",
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"body_qna_auto": true,
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"body_phone": "Use Desk.com",
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"body_phone_auto": true,
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"body_facebook": "Use Desk.com",
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"body_facebook_auto": true,
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"position": 1,
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"quickcode": "AWESOME",
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"in_support_center": true,
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"internal_notes": "Notes to the agent here",
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"publish_at": "2013-08-05T14:40:36Z",
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"created_at": "2013-08-05T14:35:36Z",
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"updated_at": "2013-08-05T14:40:36Z",
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"_links": {
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"self": {
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"href": "/api/v2/articles/2",
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"class": "article"
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},
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"topic": {
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"href": "/api/v2/topics/1",
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"class": "topic"
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},
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"translations": {
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"href": "/api/v2/articles/2/translations",
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"class": "article_translation"
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}
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}
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}
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]
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}
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}
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{
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"external_id": null,
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"subject": "Welcome",
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"priority": 5,
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"locked_until": null,
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"description": null,
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"status": "new",
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"type": "email",
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"language": "en_us",
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"created_at": "2013-08-05T14:35:36Z",
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"updated_at": "2013-08-05T14:35:36Z",
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"active_at": null,
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"received_at": "2012-05-02T21:38:48Z",
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"custom_fields": {
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"level": "vip"
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},
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"_links": {
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"self": {
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"href": "/api/v2/cases/1",
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"class": "case"
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},
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"message": {
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"href": "/api/v2/cases/1/message",
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"class": "message"
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},
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"customer": {
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"href": "/api/v2/customers/1",
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"class": "customer"
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},
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"assigned_user": {
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"href": "/api/v2/users/2",
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"class": "user"
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},
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"assigned_group": {
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"href": "/api/v2/groups/1",
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"class": "group"
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},
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"locked_by": null
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}
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}
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{
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"total_entries": 4,
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"_links": {
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"self": {
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"href": "/api/v2/cases/search?subject=please+help&name=jimmy&page=1&per_page=2",
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"class": "page"
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},
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"first": {
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"href": "/api/v2/cases/search?subject=please+help&name=jimmy&page=1&per_page=2",
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"class": "page"
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},
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"last": {
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"href": "/api/v2/cases/search?subject=please+help&name=jimmy&page=2&per_page=2",
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"class": "page"
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},
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"next": {
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"href": "/api/v2/cases/search?subject=please+help&name=jimmy&page=2&per_page=2"
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},
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"previous": null
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},
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"_embedded": {
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"entries": [
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{
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"external_id": null,
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"subject": "Welcome",
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"priority": 5,
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"locked_until": null,
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"description": null,
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"status": "new",
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"type": "email",
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"language": "en_us",
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"created_at": "2013-07-31T20:39:34Z",
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"updated_at": "2013-07-31T20:39:34Z",
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"active_at": null,
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"received_at": "2012-05-02T21:38:48Z",
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"custom_fields": {
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"level": "vip"
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},
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"_links": {
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"self": {
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"href": "/api/v2/cases/1",
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"message": {
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"customer": {
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"assigned_user": {
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"class": "user"
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"assigned_group": {
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"external_id": null,
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"subject": "Help Please!",
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"priority": 5,
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"status": "new",
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"type": "email",
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"language": "en_us",
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"created_at": "2013-07-31T20:39:34Z",
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"updated_at": "2013-07-31T20:39:34Z",
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"received_at": "2012-05-02T21:38:48Z",
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"custom_fields": {
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"level": "vip"
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"_links": {
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"self": {
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"message": {
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"customer": {
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"href": "/api/v2/customers/1",
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"class": "customer"
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"assigned_user": {
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"href": "/api/v2/users/2",
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"class": "user"
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"assigned_group": {
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"href": "/api/v2/groups/1",
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"locked_by": null
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|
@@ -0,0 +1,60 @@
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{
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"first_name": "John",
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"last_name": "Doe",
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"company": "ACME, Inc",
|
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"title": "Senior Ninja",
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|
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"background": "This guy can be a challenge to work with",
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"language": "en_us",
|
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"created_at": "2013-11-01T19:54:21Z",
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"updated_at": "2013-11-01T19:54:21Z",
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"custom_fields": {
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"level": "vip"
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"emails": [
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{
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"type": "work",
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"value": "john@acme.com"
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},
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{
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"type": "home",
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"value": "john@home.com"
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}
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],
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"phone_numbers": [
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{
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"type": "work",
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"value": "123-456-7890"
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],
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"addresses": [
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{
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"type": "work",
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"value": "123 Main St, San Francisco, CA 94105"
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}
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],
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"_links": {
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"self": {
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"href": "/api/v2/customers/1",
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"class": "customer"
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},
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"cases": {
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},
|
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"company": {
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"href": "/api/v2/companies/1",
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"class": "company"
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},
|
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"facebook_user": {
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"href": "/api/v2/facebook_users/1",
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"class": "facebook_user"
|
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},
|
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"twitter_user": {
|
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"href": "/api/v2/twitter_users/1",
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"class": "twitter_user"
|
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},
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"locked_by": null
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}
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}
|
@@ -0,0 +1,143 @@
|
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{
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"total_entries": 2,
|
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|
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"_links": {
|
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"self": {
|
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"href": "/api/v2/customers?page=1&per_page=30",
|
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"class": "page"
|
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},
|
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"first": {
|
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"href": "/api/v2/customers?page=1&per_page=30",
|
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"class": "page"
|
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},
|
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"last": {
|
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"href": "/api/v2/customers?page=1&per_page=30",
|
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"class": "page"
|
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},
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|
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|
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},
|
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"_embedded": {
|
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"entries": [
|
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{
|
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"first_name": "John",
|
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"last_name": "Doe",
|
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|
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"company": "ACME, Inc",
|
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|
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"title": "Senior Ninja",
|
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"external_id": null,
|
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"background": "This guy can be a challenge to work with",
|
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"language": "en_us",
|
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"locked_until": null,
|
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"created_at": "2013-11-01T19:54:21Z",
|
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"updated_at": "2013-11-01T19:54:21Z",
|
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"custom_fields": {
|
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"level": "vip"
|
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},
|
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"emails": [
|
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{
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"type": "work",
|
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"value": "john@acme.com"
|
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},
|
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{
|
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"type": "home",
|
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"value": "john@home.com"
|
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}
|
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],
|
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"phone_numbers": [
|
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{
|
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"type": "work",
|
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"value": "123-456-7890"
|
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}
|
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],
|
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|
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"addresses": [
|
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{
|
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|
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"type": "work",
|
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|
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"value": "123 Main St, San Francisco, CA 94105"
|
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|
+
}
|
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|
+
],
|
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|
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"_links": {
|
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"self": {
|
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"href": "/api/v2/customers/1",
|
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"class": "customer"
|
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},
|
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"cases": {
|
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"href": "/api/v2/customers/1/cases",
|
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"class": "case"
|
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},
|
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"company": {
|
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"href": "/api/v2/companies/1",
|
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"class": "company"
|
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},
|
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"facebook_user": {
|
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"href": "/api/v2/facebook_users/1",
|
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"class": "facebook_user"
|
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},
|
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"twitter_user": {
|
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"href": "/api/v2/twitter_users/1",
|
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"class": "twitter_user"
|
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},
|
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|
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}
|
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},
|
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{
|
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"first_name": "Bob",
|
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|
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"company": "ACME, Inc",
|
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|
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"title": "Senior Ninja",
|
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|
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|
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|
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|
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|
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"language": "en_us",
|
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|
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|
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|
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"created_at": "2013-11-01T19:54:21Z",
|
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|
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"custom_fields": {
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},
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{
|
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"type": "work",
|
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|
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},
|
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{
|
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"type": "home",
|
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"value": "bob@home.com"
|
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}
|
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],
|
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"phone_numbers": [
|
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{
|
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"type": "work",
|
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"value": "123-456-7890"
|
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}
|
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],
|
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|
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"addresses": [
|
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{
|
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"type": "work",
|
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"value": "123 Main St, San Francisco, CA 94105"
|
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|
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}
|
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],
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|
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"_links": {
|
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"self": {
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"href": "/api/v2/customers/2",
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},
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"cases": {
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"href": "/api/v2/customers/1/cases",
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},
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"company": {
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"href": "/api/v2/companies/1",
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"class": "company"
|
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},
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"facebook_user": {
|
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"href": "/api/v2/facebook_users/1",
|
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"class": "facebook_user"
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},
|
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"twitter_user": {
|
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"href": "/api/v2/twitter_users/1",
|
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"class": "twitter_user"
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},
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}
|
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}
|
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]
|
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}
|
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|
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}
|