desk_api 0.6.1 → 0.6.2

data/lib/desk_api/resource/query_params.rb

@@ -0,0 +1,106 @@
+# Copyright (c) 2013-2016, Salesforce.com, Inc.
+# All rights reserved.
+#
+# Redistribution and use in source and binary forms, with or without modification,
+# are permitted provided that the following conditions are met:
+#
+#   * Redistributions of source code must retain the above copyright notice, this
+#     list of conditions and the following disclaimer.
+#
+#   * Redistributions in binary form must reproduce the above copyright notice,
+#     this list of conditions and the following disclaimer in the documentation
+#     and/or other materials provided with the distribution.
+#
+#   * Neither the name of Salesforce.com nor the names of its contributors may be
+#     used to endorse or promote products derived from this software without
+#     specific prior written permission.
+#
+# THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS IS" AND
+# ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
+# WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE
+# DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT HOLDER OR CONTRIBUTORS BE LIABLE FOR
+# ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES
+# (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES;
+# LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON
+# ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT
+# (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS
+# SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
+
+module DeskApi
+  class Resource
+    # {DeskApi::Resource::QueryParams} specifies all the url query param
+    # modifiers.
+    #
+    # @author    Thomas Stachl <tstachl@salesforce.com>
+    # @copyright Copyright (c) 2013-2016 Salesforce.com
+    # @license   BSD 3-Clause License
+    #
+    # @example set the per page param {DeskApi::Resource}
+    #   first_page = DeskApi.cases.per_page(100)
+    module QueryParams
+
+      # Allows you to embed/sideload resources
+      #
+      # @example embed customers with their cases
+      #   my_cases = client.cases.embed(:customers)
+      # @example embed assigned_user and assigned_group
+      #   my_cases = client.cases.embed(:assigned_user, :assigned_group)
+      # @param embedds [Symbol/String] whatever you want to embed
+      # @return [Desk::Resource] self
+      def embed(*embedds)
+        # make sure we don't try to embed anything that's not defined
+        # add it to the query
+        self.tap{ |res| res.query_params = { embed: embedds.join(',') } }
+      end
+
+      # Get/set the page and per_page query params
+      #
+      # @param value [Integer/Nil] the value to use
+      # @return [Integer/DeskApi::Resource]
+      %w(page per_page).each do |method|
+        class_eval <<-RUBY, __FILE__, __LINE__ + 1
+          def #{method}(value = nil)
+            unless value
+              exec! if query_params_include?('#{method}') == nil
+              return query_params_include?('#{method}').to_i
+            end
+            tap{ |res| res.query_params = Hash['#{method}', value.to_s] }
+          end
+        RUBY
+      end
+
+      # Converts the current self href query params to a hash
+      #
+      # @return [Hash] current self href query params
+      def query_params
+        Addressable::URI.parse(href).query_values || {}
+      end
+
+      # Checks if the specified param is included
+      #
+      # @param param [String] the param to check for
+      # @return [Boolean]
+      def query_params_include?(param)
+        query_params.include?(param) ? query_params[param] : nil
+      end
+
+      # Sets the query params based on the provided hash
+      #
+      # @param params [Hash] the query params
+      # @return [String] the generated href
+      def query_params=(params = {})
+        return href if params.empty?
+
+        params.keys.each{ |key| params[key] = params[key].join(',') if params[key].is_a?(Array) }
+
+        uri = Addressable::URI.parse(href)
+        params = (uri.query_values || {}).merge(params)
+
+        @_loaded = false unless params == uri.query_values
+
+        uri.query_values = params
+        self.href = uri.to_s
+      end
+    end
+  end
+end

data/lib/desk_api/resource/scrud.rb

@@ -0,0 +1,145 @@
+# Copyright (c) 2013-2016, Salesforce.com, Inc.
+# All rights reserved.
+#
+# Redistribution and use in source and binary forms, with or without modification,
+# are permitted provided that the following conditions are met:
+#
+#   * Redistributions of source code must retain the above copyright notice, this
+#     list of conditions and the following disclaimer.
+#
+#   * Redistributions in binary form must reproduce the above copyright notice,
+#     this list of conditions and the following disclaimer in the documentation
+#     and/or other materials provided with the distribution.
+#
+#   * Neither the name of Salesforce.com nor the names of its contributors may be
+#     used to endorse or promote products derived from this software without
+#     specific prior written permission.
+#
+# THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS IS" AND
+# ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
+# WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE
+# DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT HOLDER OR CONTRIBUTORS BE LIABLE FOR
+# ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES
+# (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES;
+# LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON
+# ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT
+# (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS
+# SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
+
+module DeskApi
+  class Resource
+    # {DeskApi::Resource::SCRUD} handles all the search, create, read, update
+    # and delete functionality on the {DeskApi::Resource}
+    #
+    # @author    Thomas Stachl <tstachl@salesforce.com>
+    # @copyright Copyright (c) 2013-2016 Salesforce.com
+    # @license   BSD 3-Clause License
+    #
+    # @example search for cases {DeskApi::Resource}
+    #   cases = DeskApi.cases.search(subject: 'Test')
+    module SCRUD
+
+      # This method will POST to the Desk.com API and create a
+      # new resource
+      #
+      # @param params [Hash] the params to create the resource
+      # @return [DeskApi::Resource] the newly created resource
+      def create(params = {})
+        new_resource(@_client.post(clean_base_url, params).body, true)
+      end
+
+      # Use this method to update a {DeskApi::Resource}, it'll
+      # PATCH changes to the Desk.com API
+      #
+      # @param params [Hash] the params to update the resource
+      # @return [DeskApi::Resource] the updated resource
+      def update(params = {})
+        changes = filter_update_actions params
+        changes.merge!(filter_links(params)) # quickfix
+        changes.merge!(filter_suppress_rules(params)) # another quickfix -- this is getting gross
+        params.each_pair{ |key, value| send("#{key}=", value) if respond_to?("#{key}=") }
+        changes.merge!(@_changed.clone)
+
+        reset!
+        @_definition, @_loaded = [@_client.patch(href, changes).body, true]
+
+        self
+      end
+
+      # Deletes the {DeskApi::Resource}.
+      #
+      # @return [Boolean] has the resource been deleted?
+      def delete
+        @_client.delete(href).status === 204
+      end
+
+      # Using this method allows you to hit the search endpoint
+      #
+      # @param params [Hash] the search params
+      # @return [DeskApi::Resource] the search page resource
+      def search(params = {})
+        params = { q: params } if params.kind_of?(String)
+        url = Addressable::URI.parse(clean_base_url + '/search')
+        url.query_values = params
+        new_resource(self.class.build_self_link(url.to_s))
+      end
+
+      # Returns a {DeskApi::Resource} based on the given id
+      #
+      # @param id [String/Integer] the id of the resource
+      # @param options [Hash] additional options (currently only embed is supported)
+      # @return [DeskApi::Resource] the requested resource
+      def find(id, options = {})
+        res = new_resource(self.class.build_self_link("#{clean_base_url}/#{id}"))
+
+        if options[:embed]
+          options[:embed] = [options[:embed]] if !options[:embed].is_a?(Array)
+          res.embed(*options[:embed])
+        end
+
+        res.exec!
+      end
+      alias_method :by_id, :find
+
+      protected
+
+      # Returns a clean base url
+      #
+      # @example removes the search if called from a search resource
+      #   '/api/v2/cases/search' => '/api/v2/cases'
+      # @example removes the id if your on a specific resource
+      #   '/api/v2/cases/1' => '/api/v2/cases'
+      # @return [String] the clean base url
+      def clean_base_url
+        Addressable::URI.parse(href).path.gsub(/\/(search|\d+)$/, '')
+      end
+
+      private
+
+      # Filters update actions from the params
+      #
+      # @see http://dev.desk.com/API/customers/#update
+      # @param params [Hash]
+      # @return [Hash]
+      def filter_update_actions(params = {})
+        params.select{ |key, _| key.to_s.include?('_action') }
+      end
+
+      # Filters the links
+      #
+      # @param params [Hash]
+      # @return [Hash]
+      def filter_links(params = {})
+        params.select{ |key, _| key.to_s == '_links' }
+      end
+
+      # Filters the suppress_rules param
+      #
+      # @param params [Hash]
+      # @return [Hash]
+      def filter_suppress_rules(params = {})
+        params.select{ |key, _| key.to_s == 'suppress_rules' }
+      end
+    end
+  end
+end

data/lib/desk_api/response/follow_redirects.rb

@@ -1,4 +1,4 @@
-# Copyright (c) 2013-2014, Salesforce.com, Inc.
+# Copyright (c) 2013-2016, Salesforce.com, Inc.
 # All rights reserved.
 #
 # Redistribution and use in source and binary forms, with or without modification,
@@ -34,7 +34,7 @@ module DeskApi
     # follows redirects automatically
     #
     # @author    Thomas Stachl <tstachl@salesforce.com>
-    # @copyright Copyright (c) 2013-2014 Salesforce.com
+    # @copyright Copyright (c) 2013-2016 Salesforce.com
     # @license   BSD 3-Clause License
     class FollowRedirects < Faraday::Response::Middleware
       dependency 'uri'

data/lib/desk_api/response/parse_dates.rb

@@ -1,4 +1,4 @@
-# Copyright (c) 2013-2014, Salesforce.com, Inc.
+# Copyright (c) 2013-2016, Salesforce.com, Inc.
 # All rights reserved.
 #
 # Redistribution and use in source and binary forms, with or without modification,
@@ -32,7 +32,7 @@ module DeskApi
     # parses strings to dates if they look like ISO8601
     #
     # @author    Thomas Stachl <tstachl@salesforce.com>
-    # @copyright Copyright (c) 2013-2014 Salesforce.com
+    # @copyright Copyright (c) 2013-2016 Salesforce.com
     # @license   BSD 3-Clause License
     class ParseDates < Faraday::Response::Middleware
       dependency 'time'

data/lib/desk_api/response/parse_json.rb

@@ -1,4 +1,4 @@
-# Copyright (c) 2013-2014, Salesforce.com, Inc.
+# Copyright (c) 2013-2016, Salesforce.com, Inc.
 # All rights reserved.
 #
 # Redistribution and use in source and binary forms, with or without modification,
@@ -32,7 +32,7 @@ module DeskApi
     # parses the json response body
     #
     # @author    Thomas Stachl <tstachl@salesforce.com>
-    # @copyright Copyright (c) 2013-2014 Salesforce.com
+    # @copyright Copyright (c) 2013-2016 Salesforce.com
     # @license   BSD 3-Clause License
     class ParseJson < Faraday::Response::Middleware
       dependency 'json'

data/lib/desk_api/response/raise_error.rb

@@ -1,4 +1,4 @@
-# Copyright (c) 2013-2014, Salesforce.com, Inc.
+# Copyright (c) 2013-2016, Salesforce.com, Inc.
 # All rights reserved.
 #
 # Redistribution and use in source and binary forms, with or without modification,
@@ -47,7 +47,7 @@ module DeskApi
     # raises errors that happen during the API request
     #
     # @author    Thomas Stachl <tstachl@salesforce.com>
-    # @copyright Copyright (c) 2013-2014 Salesforce.com
+    # @copyright Copyright (c) 2013-2016 Salesforce.com
     # @license   BSD 3-Clause License
     class RaiseError < Faraday::Response::Middleware
       # Checks the status code and raises the error if there

data/lib/desk_api/version.rb

@@ -1,4 +1,4 @@
-# Copyright (c) 2013-2014, Salesforce.com, Inc.
+# Copyright (c) 2013-2016, Salesforce.com, Inc.
 # All rights reserved.
 #
 # Redistribution and use in source and binary forms, with or without modification,
@@ -27,5 +27,5 @@
 # SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
 
 module DeskApi
-  VERSION = '0.6.1'
+  VERSION = '0.6.2'
 end

data/spec/cassettes/DeskApi_Resource/_next_/returns_nil_on_non-page_resources.yml

@@ -0,0 +1,207 @@
+---
+http_interactions:
+- request:
+    method: get
+    uri: https://devel.desk.com/api/v2/cases
+    body:
+      encoding: US-ASCII
+      string: ''
+    headers:
+      Accept:
+      - application/json
+      User-Agent:
+      - desk.com Ruby Gem v0.6.1
+      Content-Type:
+      - application/json
+  response:
+    status:
+      code: 200
+      message: 
+    headers:
+      accept-ranges:
+      - bytes
+      cache-control:
+      - must-revalidate, private, max-age=0
+      content-type:
+      - application/json; charset=utf-8
+      date:
+      - Mon, 14 Jul 2014 22:15:43 GMT
+      etag:
+      - '"8c3ee94dcdb6f5dfec65808273be48cc"'
+      status:
+      - 200 OK
+      vary:
+      - X-AppVersion
+      x-appversion:
+      - '15.99'
+      x-frame-options:
+      - SAMEORIGIN
+      x-rate-limit-limit:
+      - '240'
+      x-rate-limit-remaining:
+      - '239'
+      x-rate-limit-reset:
+      - '17'
+      x-request-id:
+      - 7b0b3f14308d136f5185c673b7ff6720
+      content-length:
+      - '86823'
+      connection:
+      - Close
+    body:
+      encoding: UTF-8
+      string: '{"total_entries":388,"page":1,"_links":{"self":{"href":"/api/v2/cases?page=1&per_page=50","class":"page"},"first":{"href":"/api/v2/cases?page=1&per_page=50","class":"page"},"last":{"href":"/api/v2/cases?page=8&per_page=50","class":"page"},"previous":null,"next":{"href":"/api/v2/cases?page=2&per_page=50","class":"page"}},"_embedded":{"entries":[{"id":3012,"external_id":null,"blurb":null,"subject":"Re:
+        ","priority":4,"locked_until":null,"description":"","status":"pending","type":"email","labels":["client_spam","client_test"],"label_ids":[1789189,1789190],"language":"en","active_at":"2014-07-09T21:44:16Z","changed_at":"2014-07-09T21:45:00Z","created_at":"2013-05-09T18:38:17Z","updated_at":"2014-07-09T21:45:00Z","received_at":null,"first_opened_at":"2013-05-09T18:38:17Z","opened_at":"2013-05-09T18:38:17Z","first_resolved_at":null,"resolved_at":null,"custom_fields":{"my_new_custom_field":null,"my_new_number_field":"0","my_new_date_field":null,"my_new_boolean_field":false,"my_new_list_field":"Option
+        1","follow_up":null,"dependent":"Support::Testing"},"_links":{"self":{"href":"/api/v2/cases/3012","class":"case"},"message":{"href":"/api/v2/cases/3012/message","class":"email"},"customer":{"href":"/api/v2/customers/176573942","class":"customer"},"labels":{"href":"/api/v2/cases/3012/labels","class":"label"},"assigned_user":null,"assigned_group":null,"locked_by":null,"history":{"href":"/api/v2/cases/3012/history","class":"history"},"case_links":{"href":"/api/v2/cases/3012/links","class":"case_link"},"macro_preview":{"href":"/api/v2/cases/3012/macros/preview","class":"macro_preview"},"replies":{"href":"/api/v2/cases/3012/replies","class":"reply","count":1},"draft":{"href":"/api/v2/cases/3012/replies/draft","class":"reply"},"notes":{"href":"/api/v2/cases/3012/notes","class":"note","count":0},"attachments":{"href":"/api/v2/cases/3012/attachments","class":"attachment","count":0}}},{"id":3013,"external_id":null,"blurb":null,"subject":"","priority":4,"locked_until":null,"description":"","status":"open","type":"email","labels":[],"label_ids":[],"language":"en","active_at":"2013-05-10T18:28:14Z","changed_at":"2013-05-10T18:28:11Z","created_at":"2013-05-09T21:50:06Z","updated_at":"2014-04-14T19:40:51Z","received_at":null,"first_opened_at":"2013-05-09T21:50:07Z","opened_at":"2013-05-09T21:50:07Z","first_resolved_at":null,"resolved_at":null,"custom_fields":{"my_new_custom_field":null,"my_new_number_field":"0","my_new_date_field":null,"my_new_boolean_field":false,"my_new_list_field":"Option
+        1","follow_up":null,"dependent":null},"_links":{"self":{"href":"/api/v2/cases/3013","class":"case"},"message":{"href":"/api/v2/cases/3013/message","class":"email"},"customer":{"href":"/api/v2/customers/176573942","class":"customer"},"labels":{"href":"/api/v2/cases/3013/labels","class":"label"},"assigned_user":null,"assigned_group":null,"locked_by":null,"history":{"href":"/api/v2/cases/3013/history","class":"history"},"case_links":{"href":"/api/v2/cases/3013/links","class":"case_link"},"macro_preview":{"href":"/api/v2/cases/3013/macros/preview","class":"macro_preview"},"replies":{"href":"/api/v2/cases/3013/replies","class":"reply","count":1},"draft":{"href":"/api/v2/cases/3013/replies/draft","class":"reply"},"notes":{"href":"/api/v2/cases/3013/notes","class":"note","count":0},"attachments":{"href":"/api/v2/cases/3013/attachments","class":"attachment","count":0}}},{"id":3014,"external_id":"","blurb":null,"subject":"Testing
+        Quick Case","priority":8,"locked_until":null,"description":"Some additional
+        Description regarding this email.","status":"resolved","type":"email","labels":[],"label_ids":[],"language":null,"active_at":"2013-05-10T19:08:27Z","changed_at":"2013-09-10T21:34:34Z","created_at":"2013-05-10T19:08:10Z","updated_at":"2014-04-14T19:40:51Z","received_at":null,"first_opened_at":null,"opened_at":null,"first_resolved_at":"2013-05-10T19:08:10Z","resolved_at":"2013-05-10T19:08:10Z","custom_fields":{"my_new_custom_field":null,"my_new_number_field":null,"my_new_date_field":null,"my_new_boolean_field":null,"my_new_list_field":null,"follow_up":null,"dependent":null},"_links":{"self":{"href":"/api/v2/cases/3014","class":"case"},"message":{"href":"/api/v2/cases/3014/message","class":"email"},"customer":{"href":"/api/v2/customers/176573942","class":"customer"},"labels":{"href":"/api/v2/cases/3014/labels","class":"label"},"assigned_user":null,"assigned_group":null,"locked_by":null,"history":{"href":"/api/v2/cases/3014/history","class":"history"},"case_links":{"href":"/api/v2/cases/3014/links","class":"case_link"},"macro_preview":{"href":"/api/v2/cases/3014/macros/preview","class":"macro_preview"},"replies":{"href":"/api/v2/cases/3014/replies","class":"reply","count":0},"draft":{"href":"/api/v2/cases/3014/replies/draft","class":"reply"},"notes":{"href":"/api/v2/cases/3014/notes","class":"note","count":0},"attachments":{"href":"/api/v2/cases/3014/attachments","class":"attachment","count":0}}},{"id":3015,"external_id":null,"blurb":null,"subject":"Testing
+        the Quick Case","priority":9,"locked_until":null,"description":"Additional
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+        dieser Newsletter nicht richtig angezeigt wird, klicken Sie bitte\nhier:\nhttp://news.eduscho.at/go/8/QNYVF67-QKP4RMR-Y429K1-JP532M.html\n**********************************************************************\n\nLiebe
+        Eduscho.at Kundin, lieber Edusch","subject":"St\u00e4dtehighlights z.B. Hamburg
+        mit Flug ab 299,- \u20ac","priority":4,"locked_until":null,"description":null,"status":"new","type":"email","labels":[],"label_ids":[],"language":"en","active_at":null,"changed_at":"2013-09-10T21:34:36Z","created_at":"2013-05-11T08:16:41Z","updated_at":"2013-09-10T21:34:36Z","received_at":"2013-05-11T08:16:41Z","first_opened_at":null,"opened_at":null,"first_resolved_at":null,"resolved_at":null,"custom_fields":{"my_new_custom_field":null,"my_new_number_field":null,"my_new_date_field":null,"my_new_boolean_field":null,"my_new_list_field":null,"follow_up":null,"dependent":null},"_links":{"self":{"href":"/api/v2/cases/3029","class":"case"},"message":{"href":"/api/v2/cases/3029/message","class":"email"},"customer":{"href":"/api/v2/customers/85666173","class":"customer"},"labels":{"href":"/api/v2/cases/3029/labels","class":"label"},"assigned_user":null,"assigned_group":{"href":"/api/v2/groups/171213","class":"group"},"locked_by":null,"history":{"href":"/api/v2/cases/3029/history","class":"history"},"case_links":{"href":"/api/v2/cases/3029/links","class":"case_link"},"macro_preview":{"href":"/api/v2/cases/3029/macros/preview","class":"macro_preview"},"replies":{"href":"/api/v2/cases/3029/replies","class":"reply","count":0},"draft":{"href":"/api/v2/cases/3029/replies/draft","class":"reply"},"notes":{"href":"/api/v2/cases/3029/notes","class":"note","count":0},"attachments":{"href":"/api/v2/cases/3029/attachments","class":"attachment","count":0}}},{"id":3030,"external_id":null,"blurb":"Platform-as-a-Service\r\n  Send
+        me an email for each new discussion » http://www.linkedin.com/e/xz83s3-hgklyhay-6n/snp/728097/true/grp_email_subscribe_new_posts/?hs=false&tok=0r6kbcJ6z9ZRI1\r\n\r\n\r\n\r\n  Manager''s
+        Choice\r\n      RingDNA releases mobile ","subject":"RingDNA releases mobile
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+        the latest & greatest from HT: Snap Your Stay\r\n\r\nIt''s been busy ''round
+        here at HT HQ, per ushe! Not only are we now in 100+ destinations, 12","subject":"Get
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+        Seri has indicated you are a Friend\r\n      \r\n    \r\n      \r\n    \r\n    \r\n  \r\n\r\n------------------------------------------\r\n\r\nI''d
+        like to add you to my professional network on LinkedIn","subject":"Thomas,
+        stay in touch with me on LinkedIn","priority":4,"locked_until":null,"description":null,"status":"open","type":"email","labels":[],"label_ids":[],"language":"en","active_at":"2013-05-13T16:49:33Z","changed_at":"2013-09-10T21:34:37Z","created_at":"2013-05-11T11:07:46Z","updated_at":"2013-09-10T21:34:37Z","received_at":"2013-05-11T11:07:46Z","first_opened_at":"2013-05-13T16:49:34Z","opened_at":"2013-05-13T16:49:34Z","first_resolved_at":null,"resolved_at":null,"custom_fields":{"my_new_custom_field":null,"my_new_number_field":null,"my_new_date_field":null,"my_new_boolean_field":null,"my_new_list_field":null,"follow_up":null,"dependent":null},"_links":{"self":{"href":"/api/v2/cases/3032","class":"case"},"message":{"href":"/api/v2/cases/3032/message","class":"email"},"customer":{"href":"/api/v2/customers/85682378","class":"customer"},"labels":{"href":"/api/v2/cases/3032/labels","class":"label"},"assigned_user":null,"assigned_group":{"href":"/api/v2/groups/171213","class":"group"},"locked_by":null,"history":{"href":"/api/v2/cases/3032/history","class":"history"},"case_links":{"href":"/api/v2/cases/3032/links","class":"case_link"},"macro_preview":{"href":"/api/v2/cases/3032/macros/preview","class":"macro_preview"},"replies":{"href":"/api/v2/cases/3032/replies","class":"reply","count":0},"draft":{"href":"/api/v2/cases/3032/replies/draft","class":"reply"},"notes":{"href":"/api/v2/cases/3032/notes","class":"note","count":0},"attachments":{"href":"/api/v2/cases/3032/attachments","class":"attachment","count":0}}},{"id":3033,"external_id":null,"blurb":"MEINVERZEICHNIS   \n   \n    \n\nmeinVZ
+        (http://www.meinvz.net/Home/?cmpid=eml_PD_avz_default_top_logo)\n  \t Hallo
+        Thomas,\n bei Dir hat sich was getan!  \n\n Irene  (http://www.meinvz.net/?cmpid=eml_PD_avz_default_top_birthday_pic#Profile/U:@BGQnlFLGRhjE3qk","subject":"Neuigkeiten
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+        Certified Professionals\n  Today''s new discussions from Salesforce.com Certified
+        Professionals group members.  Change the frequency of this digest:\n  http://www.linkedin.com/e/xz83s3-hgksl3xd-2h/ahs/151420/EMLt_anet_settings/?hs=false&t","subject":"How
+        many Lead Status values do you have in your org? If recordtypes are used,
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+        daily deal\r\n\r\nSAN FRANCISCO presented by LivingSocial\r\n\r\nGael Modern
+        Health\r\n74% Off Body Vibration and Hydrocolonic Therapy\r\n\r\nPrice: $99\r\n\r\n\r\n\r\n1
+        Deal Location:\r\n\r\n\r\n\r\n\r\nThe professional staff at Gael Modern Health
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+        daily deal\r\n\r\nOAKLAND / EAST BAY presented by LivingSocial\r\n\r\nA Better
+        Body\r\n94% Off 20 Boot Camp Classes\r\n\r\nPrice: $30\r\n\r\n\r\n\r\n1 Deal
+        Location:\r\n\r\n\r\n\r\n\r\nThe folks at this Jack London Square fitness
+        facility can help you go from good to better to","subject":"Boot Camp","priority":4,"locked_until":null,"description":null,"status":"new","type":"email","labels":[],"label_ids":[],"language":"en","active_at":null,"changed_at":"2013-09-10T21:34:37Z","created_at":"2013-05-11T13:09:44Z","updated_at":"2013-09-10T21:34:37Z","received_at":"2013-05-11T13:09:44Z","first_opened_at":null,"opened_at":null,"first_resolved_at":null,"resolved_at":null,"custom_fields":{"my_new_custom_field":null,"my_new_number_field":null,"my_new_date_field":null,"my_new_boolean_field":null,"my_new_list_field":null,"follow_up":null,"dependent":null},"_links":{"self":{"href":"/api/v2/cases/3036","class":"case"},"message":{"href":"/api/v2/cases/3036/message","class":"email"},"customer":{"href":"/api/v2/customers/85696350","class":"customer"},"labels":{"href":"/api/v2/cases/3036/labels","class":"label"},"assigned_user":null,"assigned_group":{"href":"/api/v2/groups/171213","class":"group"},"locked_by":null,"history":{"href":"/api/v2/cases/3036/history","class":"history"},"case_links":{"href":"/api/v2/cases/3036/links","class":"case_link"},"macro_preview":{"href":"/api/v2/cases/3036/macros/preview","class":"macro_preview"},"replies":{"href":"/api/v2/cases/3036/replies","class":"reply","count":0},"draft":{"href":"/api/v2/cases/3036/replies/draft","class":"reply"},"notes":{"href":"/api/v2/cases/3036/notes","class":"note","count":0},"attachments":{"href":"/api/v2/cases/3036/attachments","class":"attachment","count":0}}},{"id":3037,"external_id":null,"blurb":"Hojoki
+        Daily Catch-Up: Sat, 11 May 2013\r\n========================================\r\n\r\nHi
+        Thomas,\r\n\r\nThis is what has happened over the past 24 hours:\r\n\r\n##
+        My Apps\r\nhttps://my.hojoki.com/#/p7940813\r\n\r\n###### GitHub\r\n* fractastical/BlockAlertsAnd-Actio","subject":"Daily
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+        Kings Lane\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n
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+        kitchenware, bird-themed tableware, floor lamps, rugs by designers we love,
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+        Weekly Pinterest (http://email.pinterest.com/wf/click?upn=LneOtn3z4joCHC-2FVwrRO3-2BLhyOdLh-2FfZCZ0Fuqs3wR1fIcTjHYklUcZhEW4VF39pHwXT8inEa-2BWXehOtVoxuR8T0gZpQxliZs1gf7a-2BosVNKfyjxk1eTFOm5Xc5Oa-2BIVhPRngUI5tUJ6YGyIXqtML167SNyu5KPJhThynNpGQnAjzbs","subject":"Your
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+        Daily San Francisco Groupon   |   Go to Groupon.com (http://www.groupon.com/san-francisco?utm_source=newsletter&utm_medium=email&sid=a75449fd-3508-4add-9e67-7c6dce2c728e&division=san-francisco&user=f07795573252fce82801526610d60eb812686886dfc07d0","subject":"Ferrari
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+        All Our Valued Users,\n \n I''m proud to announce that we have changed our
+        company name - Pageonce is now Check!\n \n I wanted to personally write and
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+        SALE NOW\r\n\r\nNew Arrivals: Warm-Weather Gear, New Arrivals: Summer Shoes,\r\nNew
+        Arrivals: Props for Your Pad, Beans & Bones Printed &\r\nLeather Ties, Most-Wanted
+        Watches ft. Monument, Happy Socks","subject":"New Arrivals: Warm-Weather Gear,
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+        FINANCIAL (https://us.etrade.com/e/t/home)  \nImportant Information  \n \t\n\nMay
+        10, 2013\tSecond Notice  \n \n Dear Valued Investor, \n \n We have some important
+        information about your account that requires your attention. Please call us
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+        Plus\r\n\r\nTop 5: SNL''s Best Mom Moments\r\n\r\n\r\n1. The perfect way to
+        show her how special she is\r\n\r\nHere''s a chance to give your mom a present
+        she''ll never forget. Just make sure you knock before surprising her in the
+        bedroom. (2 min.) \r\n\r\nhttp://cl","subject":"Mother''s Day love from Will
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+        week in the cloud\r\n\r\nHello Thomas,\r\n\r\nThis is the weekly stats email
+        sent by Hojoki to thomas@stachl.me. It contains lots of infographic stuff
+        so it''s only available in html mode. Please open it with a modern email client.
+        You can add more apps ","subject":"Your week in the cloud 5th May - 12th May","priority":4,"locked_until":null,"description":null,"status":"new","type":"email","labels":[],"label_ids":[],"language":"en","active_at":null,"changed_at":"2013-09-10T21:34:38Z","created_at":"2013-05-11T22:35:58Z","updated_at":"2013-09-10T21:34:38Z","received_at":"2013-05-11T22:35:58Z","first_opened_at":null,"opened_at":null,"first_resolved_at":null,"resolved_at":null,"custom_fields":{"my_new_custom_field":null,"my_new_number_field":null,"my_new_date_field":null,"my_new_boolean_field":null,"my_new_list_field":null,"follow_up":null,"dependent":null},"_links":{"self":{"href":"/api/v2/cases/3048","class":"case"},"message":{"href":"/api/v2/cases/3048/message","class":"email"},"customer":{"href":"/api/v2/customers/85771500","class":"customer"},"labels":{"href":"/api/v2/cases/3048/labels","class":"label"},"assigned_user":null,"assigned_group":{"href":"/api/v2/groups/171213","class":"group"},"locked_by":null,"history":{"href":"/api/v2/cases/3048/history","class":"history"},"case_links":{"href":"/api/v2/cases/3048/links","class":"case_link"},"macro_preview":{"href":"/api/v2/cases/3048/macros/preview","class":"macro_preview"},"replies":{"href":"/api/v2/cases/3048/replies","class":"reply","count":0},"draft":{"href":"/api/v2/cases/3048/replies/draft","class":"reply"},"notes":{"href":"/api/v2/cases/3048/notes","class":"note","count":0},"attachments":{"href":"/api/v2/cases/3048/attachments","class":"attachment","count":0}}},{"id":3049,"external_id":null,"blurb":"We''ve
+        updated your balance\r\nFor your security:\r\nDear Thomas Stachl,\r\nWe''ve
+        updated the outstanding balance for your Corporate Card account.\r\nAs of
+        Thu, May 09 at 10:04 AM ET\r\nOutstanding Balance:\r\n$19.64\r\n\u00a0\r\nView
+        recent activity\r\nMake a payment\r\nUpda","subject":"Account Alert: Your
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+        an Event\nhttp://www.facebook.com/n/?events%2Fcreate%2F&mid=7f8d41f","subject":"Bibi
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+        LinkedPHPers - The Largest PHP Group\n\nSubject: LinkedPHPers Announcement
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+        you probably know in this group we have quite strict rules regarding posting
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+        use an HTML-capable email client to view this message.\n\n","subject":"[The
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+        found 10+ new jobs for you this week\r\n\r\nSolution Sales Specialist Director
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+        Thomas,\r\n\r\nThis is what has happened over the past 24 hours:\r\n\r\n##
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