cherby 0.0.1
This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
- data/.gitignore +6 -0
- data/.rspec +3 -0
- data/.travis.yml +4 -0
- data/.yardopts +4 -0
- data/Gemfile +6 -0
- data/README.md +83 -0
- data/Rakefile +12 -0
- data/cherby.gemspec +29 -0
- data/lib/cherby.rb +11 -0
- data/lib/cherby/business_object.rb +159 -0
- data/lib/cherby/cherwell.rb +230 -0
- data/lib/cherby/client.rb +147 -0
- data/lib/cherby/exceptions.rb +6 -0
- data/lib/cherby/incident.rb +141 -0
- data/lib/cherby/journal_note.rb +13 -0
- data/lib/cherby/task.rb +37 -0
- data/lib/cherby/templates/incident.mustache +226 -0
- data/lib/cherby/templates/journal_note.mustache +30 -0
- data/lib/cherby/templates/journal_note_relationship.mustache +3 -0
- data/lib/cherby/templates/task.mustache +67 -0
- data/lib/cherby/templates/task_relationship.mustache +3 -0
- data/lib/cherby/templates/test/simple.mustache +8 -0
- data/spec/business_object_spec.rb +250 -0
- data/spec/cherwell_spec.rb +300 -0
- data/spec/client_spec.rb +149 -0
- data/spec/data/cherwell.wsdl +1568 -0
- data/spec/data/incident.xml +1411 -0
- data/spec/data/login_false.xml +8 -0
- data/spec/data/login_true.xml +6 -0
- data/spec/data/task.xml +64 -0
- data/spec/incident_spec.rb +124 -0
- data/spec/journal_note_spec.rb +13 -0
- data/spec/spec_helper.rb +40 -0
- data/spec/task_spec.rb +77 -0
- data/spec/xml/method_response_result.mustache +4 -0
- data/spec/xml/soap_envelope.mustache +6 -0
- data/tasks/pry.rake +28 -0
- data/tasks/spec.rake +8 -0
- metadata +261 -0
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<?xml version="1.0"?>
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<BusinessObject IDREF="6dd53665c0c24cab86870a21cf6434ae" Name="Incident" RecID="51949">
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<FieldList>
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<Field IDREF="fa03d51b709e4a6eb2d52885b2ef7e04" Name="RecID">93c36079d38edecbdbb2484375b043731ac82ae781</Field>
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<Field IDREF="6ae282c55e8e4266ae66ffc070c17fa3" Name="IncidentID">51949</Field>
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<Field IDREF="c1e86f31eb2c4c5f8e8615a5189e9b19" Name="CreatedDateTime">2012-02-02T14:18:37</Field>
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<Field IDREF="290114239acc43cd92a7ee58acdc1da2" Name="CreatedBy">Pierce, Eric</Field>
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<Field IDREF="7605ee2ee7014f6999aa4f9280a9fdf9" Name="CreatedByID">93b4dbf806022ef26160604b6bb75683a22d046284</Field>
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<Field IDREF="5eb3234ae1344c64a19819eda437f18d" Name="Status">Resolved</Field>
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<Field IDREF="20d1e9c67a3c440b8912ee9f83be15f9" Name="StatusDesc"/>
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<Field IDREF="936725cd10c735d1dd8c5b4cd4969cb0bd833655f4" Name="Service">Auto Generated</Field>
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<Field IDREF="9e0b434034e94781ab29598150f388aa" Name="Category"/>
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<Field IDREF="1163fda7e6a44f40bb94d2b47cc58f46" Name="SubCategory">JIRA</Field>
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<Field IDREF="933a6388b180f3fb13e37f4bbcbc283c183579c5a8" Name="SpecificsTypeId"/>
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<Field IDREF="252b836fc72c4149915053ca1131d138" Name="Description">Test new cherwell ID field</Field>
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<Field IDREF="ae05c132527e48bd95d063c445622df7" Name="Impact">Inconvenience</Field>
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<Field IDREF="29d741aae8bf461f8aafa3c9eb4dc822" Name="Urgency">Medium</Field>
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<Field IDREF="83c36313e97b4e6b9028aff3b401b71c" Name="Priority">3</Field>
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<Field IDREF="11b6961ee55048b9a7240f7e2d3a2f8d" Name="ClosedDateTime">0001-01-01T00:00:00</Field>
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<Field IDREF="1ee8a71d62a247dfb23f91320a6eb911" Name="ClosedBy"/>
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<Field IDREF="4c361937395d4593ba0cff5b749a9356" Name="ClosedByID"/>
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<Field IDREF="d17c83acfc03412b98ddbbc24bbd8c02" Name="CauseCode">Not Applicable</Field>
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<Field IDREF="93331ee909bf8efac0faa849259ccaff4c5b41418a" Name="IsPrivate">FALSE</Field>
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<Field IDREF="9333dbdacf5dff2e347b794095a5ea2d5cb3407841" Name="Cost">0</Field>
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<Field IDREF="9334f089403f8acc055058449096cb5f0a33d48ffa" Name="LastModTimeStamp">0001-01-01</Field>
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<Field IDREF="9339fc404e4c93350bf5be446fb13d693b0bb7f219" Name="OwnedBy">Pierce, Eric </Field>
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<Field IDREF="9339fc404e39ae705648ab43969f29262e6d167606" Name="OwnerID">93b4dbf806022ef26160604b6bb75683a22d046284</Field>
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<Field IDREF="9339fc404e8d5299b7a7c64de79ab81a1c1ff4306c" Name="OwnedByTeam">Web Contractors</Field>
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<Field IDREF="9339fc404e312b6d43436041fc8af1c07c6197f559" Name="OwnerTeamID">93b10b0b1da3c4ba581a644d9582d9a0b65e3a978d</Field>
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<Field IDREF="933bd53016ea4897701ab341abb2925340b5e8c3df" Name="CustomerTypeID">93b0d84651e4cea1d8d88342e99803c78f02620d62</Field>
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<Field IDREF="933bd530833c64efbf66f84114acabb3e90c6d7b8f" Name="CustomerRecID">93b8127db7370d11c0afcf40e3804087a43f45c109</Field>
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<Field IDREF="93408334d3c89b364bf3b14933a74db085d0b47824" Name="CloseDescription">Closed in Jira => automated close.</Field>
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<Field IDREF="9345e50743c7ae58b873ab4ef8b98bd09cc736daa6" Name="LinkedProblem"/>
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<Field IDREF="93543557882ad94503745843c9a380aa0c380935c8" Name="LastModDateTime">2012-02-10T10:41:38</Field>
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<Field IDREF="93543557880cda6dfd1f3c40fdb59d21ce9f9b4dd7" Name="LastModBy">CSDADMIN</Field>
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<Field IDREF="9354355788388b8d9f90b94084948007c340e2190b" Name="LastModByID">93546560c6334c3c105d17437c843b9557775b2e0c</Field>
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<Field IDREF="9354c1c350dd86fae5dac6438fb3956751ff65ec99" Name="ConfigItemTypeID"/>
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<Field IDREF="9354c1c37a136d59ef5e874940bd225039776d5778" Name="ConfigItemRecID"/>
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<Field IDREF="9362bc0befc77c0d2195e6456494a175b7bb8e3fc9" Name="IncidentDurationInDays">0.00</Field>
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<Field IDREF="9365a6098398ff2551e1c14dd398c466d5a201a9c7" Name="IncidentType">Service Request</Field>
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<Field IDREF="9365b1db4ecb560c538b474ad58f51bf1fb6b101a5" Name="RespondBy">2012-02-03T08:19:00</Field>
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<Field IDREF="9365b1ed358b056256368f4c76beb828111504fb9e" Name="SLAID">93aec497070aea63541fae4004988811547a5a70b9</Field>
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<Field IDREF="938385efa966eac1a0cb254eed8daf0c041e3cdfa2" Name="SLAName">Technology Services</Field>
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<Field IDREF="9365b4209be3fff3623a4a4d6ab76991c2f01ea109" Name="ResolveBy">2012-02-07T14:18:37</Field>
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<Field IDREF="93666152f967560846b0c24439bc8d8eb3f1d92669" Name="ClosedOn1stCall">FALSE</Field>
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<Field IDREF="93670bdf8abe2cd1f92b1f490a90c7b7d684222e13" Name="CallSource">Phone</Field>
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<Field IDREF="9369258724d81940ae86874633864d87646f137dd8" Name="Detail"/>
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<Field IDREF="93693fc5070dce3a8b2329485ea30770fd06fda4d6" Name="ChangeID"/>
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<Field IDREF="93694cd54559b234b626734f929b84eb9535d071d9" Name="MultipleConfig">FALSE</Field>
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<Field IDREF="936d538f1d13d29750fc1348c495e79ff858f2ae6e" Name="OwnedByEmail">epierce@automation-excellence.com</Field>
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<Field IDREF="936fb555ea6468d60b213d42d59b7221238e67b1cd" Name="IncidentDurationInHours">0</Field>
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<Field IDREF="93734aaff77b19d1fcfd1d4b4aba1b0af895f25788" Name="CustomerDisplayName">Moelk, Brian</Field>
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<Field IDREF="937700073f2d11ebacd91c4a6cb2c46e0502ca894c" Name="EMailTemplate"/>
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<Field IDREF="9378a8a981b9164941421e4bc6a17872b700662362" Name="OwnedByManager"/>
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<Field IDREF="9378a8a9de111768e5b382449bb419b5df28efa684" Name="OwnedByManagerEmail"/>
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<Field IDREF="9378a8aa39ca2890d9ddb84ae29d39db0ca05e425e" Name="CreatedByEmail">epierce@automation-excellence.com</Field>
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<Field IDREF="9378a8aad1835b5d96da4a496b9141f1ad956f954f" Name="InitialITContact">Pierce, Eric</Field>
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<Field IDREF="9378a8ab1eb5ae8d58c3ab4703adf2f49180a6574c" Name="InitialITContactEmail">epierce@automation-excellence.com</Field>
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<Field IDREF="9378aba490aadc483cf364416783a48d7d63ae11aa" Name="PendingReason"/>
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<Field IDREF="9378aba4eb664c75b19162486199a67ac141aa8dad" Name="ReviewByDate">0001-01-01</Field>
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<Field IDREF="9378b6d655e4f67e3fb14d4a2a83123652281e2340" Name="ProjectCode"/>
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<Field IDREF="9378b6d68c08017e385f2d43ae8ab367442312d3be" Name="Task"/>
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<Field IDREF="93836c69dd56ffa994fcd445078fe5c96bcad3cc71" Name="PhaseRecordStatus">Complete</Field>
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<Field IDREF="93836c6a2be9ddb0e48ea245e4ae0a9106d5e897dd" Name="PhaseClassifyStatus">Complete</Field>
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<Field IDREF="93836c6ab3a46d40ee6c55472d9860979f977ef591" Name="PhaseInvestigateStatus">In Progress</Field>
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<Field IDREF="93836c6b1349bea19fe6344159a51d8bdf3cc059e7" Name="PhaseRFWStatus">Not Required</Field>
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<Field IDREF="93836c6b64b796ecc3f1464cd0a8fabb02edfc765a" Name="PhaseResolveStatus">Complete</Field>
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<Field IDREF="93836c6bb96a9e6fd8814443c8b64c7a5e092b0e3d" Name="PhaseCloseStatus">Required</Field>
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<Field IDREF="93836c6c60d5d81548afc54a0fb35e0e58322d9b60" Name="PhaseApprovalsStatus">Not Required</Field>
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<Field IDREF="93837cb8d6004fb6d675254efe854b8c1494f14ddf" Name="WrkflwCurrentPhase"/>
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<Field IDREF="938390e0d850abec1b43a04eceace9bb2ed6007bcd" Name="OutsourcedService">FALSE</Field>
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<Field IDREF="938390e14e876759f6f9034e6f84114ef8c6f3920e" Name="OutsourcedVendorID"/>
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<Field IDREF="938390e19c5d2c8a452ed8490f9ed8f100c8e5f9da" Name="OutsourcedVendorName"/>
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<Field IDREF="93843c2301c27644faed9e48328310bffaf04250bc" Name="Stat_NumberOfTouches">19</Field>
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<Field IDREF="93843c2574a1eeea9c06a240259f9a91bfa3e2c4eb" Name="Stat_FirstCallResolution">TRUE</Field>
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<Field IDREF="93843c4494a6c4048312344ef79a2764f7a03974b4" Name="Stat_IncidentEscalated">FALSE</Field>
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<Field IDREF="93843c454f073f3f574df84a7c8c8d7767e08039af" Name="Stat_NumberOfEscalations">0</Field>
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<Field IDREF="93843c46302264bb2a5758456e899b3129e1c7a453" Name="Stat_24x7ElapsedTime">0</Field>
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<Field IDREF="93843c51c65c4feef225de469c9389729162bc750e" Name="Stat_IncidentReopened">FALSE</Field>
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<Field IDREF="93843c5730fc45cfb91e404bafaae5ad5978ebdb22" Name="Stat_DateTimeResponded">0001-01-01T00:00:00</Field>
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<Field IDREF="93843c57daea0dbfee32164b058d81dfc03d7e66fd" Name="Stat_ResponseTime">0</Field>
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<Field IDREF="93843c5c02e98315b4b8d3487f8398c7943f4e6440" Name="Stat_SLAResponseBreached">FALSE</Field>
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<Field IDREF="93843c5c8ce8b2a364be704baa8149b4c7312f0eb3" Name="Stat_SLAResolutionBreached">FALSE</Field>
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<Field IDREF="93843c5d73adf5d36c38b448939683c7f01174014a" Name="Stat_TotalDLHOfIncident">0</Field>
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<Field IDREF="93843cd061f58cf22b5b3144e8b23d92bdd4c89775" Name="Test_embeddedFormPicker"/>
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<Field IDREF="9384dac7b7222cc7d9061f42a399307ab10d46ab02" Name="LastModByEmail"/>
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<Field IDREF="93871327faa0dd54a8b50d4b6d952713c30084c01d" Name="Temp_reopen">FALSE</Field>
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<Field IDREF="9387132831cb94ec1b33bf40f199d652e9ed17e595" Name="Temp_pending">FALSE</Field>
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<Field IDREF="93871342b0c74b0c90e44e4c69bc9ad9ecf233431d" Name="Temp_open">FALSE</Field>
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<Field IDREF="938713e23db3fc03864ddb44f7933a310f072c5449" Name="Temp_status_set">FALSE</Field>
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<Field IDREF="938737b8b8d52a8095824d44b0983dcfeed948a149" Name="Temp_Active">FALSE</Field>
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<Field IDREF="938737b9b9ac00442ac729437f9064f08990641a8d" Name="Temp_Accepted">FALSE</Field>
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<Field IDREF="938737ba5d26bdb84c4048462bb8153ebdad3df282" Name="Temp_Resolved">FALSE</Field>
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<Field IDREF="938737dc76ee0e561f46aa400c8dd7d1e8b209c775" Name="Temp_Assigned">FALSE</Field>
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<Field IDREF="93881a00214afe7688b3774234a103f7d94fb27002" Name="ServiceID">8D71BF81-EBA3-4152-BF34-DDF4931D0A0D</Field>
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<Field IDREF="93881bb0f2477eb889ad0547a7aed119c4e5625de0" Name="PendingPreviousStatus"/>
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<Field IDREF="93887714076e8c39fb74ae4023a2b166222ed2f9e7" Name="SelfServiceUrgent"/>
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<Field IDREF="93887714a1bf384aa4f4e44ef0b3b4223fe41eab42" Name="SelfServiceMultipleUsers"/>
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<Field IDREF="9388772fdcae3fee1e3b35436f81978a8fc033d46d" Name="SelfServiceAltContactInfo"/>
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<Field IDREF="938877339165eb5f083e454d81aee1f4eb5b9bec8c" Name="SelfServiceContactInfoCorrect">FALSE</Field>
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<Field IDREF="9388aaeb3e7d9b7a9b23f24996acc873f1e621b9c5" Name="MatchingText">SHRM Store Conference Setup</Field>
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<Field IDREF="9389e61f772cd2f7be5a0d4e1791625178cd9ebee0" Name="Notes"/>
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<Field IDREF="9389e62015d892ebfbd4d74982a5e68c874921a998" Name="NoteEntry"/>
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<Field IDREF="9389e888c254033f019a18411684b57171dc4dc691" Name="AutomateAvailable">FALSE</Field>
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<Field IDREF="938a9f367426b5de8e841c417a9c3cb8ae4fbf6384" Name="SLAIDForCustomer"/>
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<Field IDREF="938a9f379d25c69114225641ffb1b308893d59903b" Name="SLAIDForService">93aec497070aea63541fae4004988811547a5a70b9</Field>
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<Field IDREF="938a9f38ea2fafdce6c9c74358b9ceec411312be5b" Name="SLAIDForCI"/>
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<Field IDREF="938a9f3a5930a63e41286e4ca88ae5b1b791e8b95c" Name="LinkedSLAs"> , 93aec497070aea63541fae4004988811547a5a70b9 , </Field>
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<Field IDREF="938ac6ab3735f5ba14ae82448098be78637f5b7225" Name="SLANameForCI"/>
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<Field IDREF="938ac6abcd030a55b43681468ca1a5410f4de0ad55" Name="SLANameForCustomer"/>
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<Field IDREF="938ac6ac472e27d6c19dc4491d9d4d9acc8aa40aea" Name="SLANameForService">Technology Services</Field>
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<Field IDREF="938ac7c91e2f5c6d1be2a8465cad9919bb25297043" Name="TEMP_showSLAStuff">FALSE</Field>
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<Field IDREF="938b7865063a90d65b21d94c5bbae5c686297c3feb" Name="VendorName"/>
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<Field IDREF="938b78655951a1a331b7fb4ce489c93c0e1fd77be8" Name="VendorID"/>
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<Field IDREF="938b8160d99dbc0e2116114069a7edc3a36cdd96ea" Name="ReasonForResolveByBreach"/>
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<Field IDREF="938b82597abb0a23ebc3ff459db5cdaffb4e4f5f49" Name="ConfigItemDisplayName"/>
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<Field IDREF="938b8bd0b15a20714ce70247a58d6af1d3a00cdee1" Name="CICritical">FALSE</Field>
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<Field IDREF="938ccbf079ed406a1281c04c93bbe7db6d64a3ea80" Name="ResolveByBreachNotes"/>
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<Field IDREF="93940af502ad52ad9039d6417d9348e4b21904d3a2" Name="OneStepPicker"/>
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<Field IDREF="939645f6f7cc1dc0bf86274e84bfab6c91773d5667" Name="ShowAllServices">FALSE</Field>
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<Field IDREF="93964e0f873d35e0f2ad80407491b6b02c0d26ce53" Name="ShowContactInformation">FALSE</Field>
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<Field IDREF="93980292c5e7b84a15ee4e4c88aec8748e67a44701" Name="ServiceEntitlements"/>
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<Field IDREF="939802c2f2de6a9b91c072465ebe11b3361a83ae28" Name="ServiceCustomerIsEntitled">FALSE</Field>
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<Field IDREF="93ae4fdf904353497a95ea4826bf808d1488b78b28" Name="ServiceGroup">Auto Generated</Field>
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<Field IDREF="93ae4ff38efbf08f9c84cb4a738bb0988162aca207" Name="Environment">PRD</Field>
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126
|
+
<Field IDREF="93ae510a59764f322bedcb4c509650c3d1b305ce79" Name="Temp_EscalationTeam">Network and Systems Operations</Field>
|
|
127
|
+
<Field IDREF="93ae5128a852eacea552f4488786cd9b55f3dabf33" Name="PriorityGroup">Less Critical</Field>
|
|
128
|
+
<Field IDREF="93ae51a38f35d7cd9578c543078007575a8bfea051" Name="BlockID"/>
|
|
129
|
+
<Field IDREF="93ae51b26b1834daed574448b7a205e51adeb3f7a0" Name="ApprovalRequired">No</Field>
|
|
130
|
+
<Field IDREF="93ae5c11c864bc8ca9c5964d5fa8723c371aa03552" Name="Approved">FALSE</Field>
|
|
131
|
+
<Field IDREF="93ae5c7f16e0ad98e91be344659f1804b3a72e8ca9" Name="OwnedByNonCherwellUser">FALSE</Field>
|
|
132
|
+
<Field IDREF="93aeac13fb6657b5506c2a4ba29b55b91def88282e" Name="Temp_SurveyCreated">TRUE</Field>
|
|
133
|
+
<Field IDREF="93aead7a12eaf36b7b5a6e46da9cf581e77abfd510" Name="RespondByWarning">2011-10-24T08:12:00</Field>
|
|
134
|
+
<Field IDREF="93aead88b96f9a25ccc33f446a803b2057a72e567b" Name="ResolveByWarning">2011-10-27T13:11:52</Field>
|
|
135
|
+
<Field IDREF="93aead9b843f2d6444da904180936cd4e5ccc50a6b" Name="Stat_SLAResolutionBreachedWarning">FALSE</Field>
|
|
136
|
+
<Field IDREF="93aead9e345fc9fce67829484b9772d8c440e7c44a" Name="Stat_SLAResponseBreachedWarning">FALSE</Field>
|
|
137
|
+
<Field IDREF="93aeae048ca9c0e9eedad7479788a2b9ab4af46448" Name="ReasonForRespondByBreach"/>
|
|
138
|
+
<Field IDREF="93aeae0f1df6615bdcedbf40bf801b79b6e3ad60d8" Name="RespondByBreachNotes"/>
|
|
139
|
+
<Field IDREF="93aeb8568b9a98b8aabdf7468a9e4ceeab9d40f93b" Name="HRAuthorized">FALSE</Field>
|
|
140
|
+
<Field IDREF="93aebaf6f68ff148fcbbc54198bc151905ec5d4cfd" Name="CMDBUpdate">No</Field>
|
|
141
|
+
<Field IDREF="93aebb05ac06727dfbbac547d187ecf8a0ebb2694e" Name="ServiceOutageStart">0001-01-01T00:00:00</Field>
|
|
142
|
+
<Field IDREF="93aebb0642a74f161f4652473ca0b618ac5d55af67" Name="ServiceOutageEnd">0001-01-01T00:00:00</Field>
|
|
143
|
+
<Field IDREF="93aec6f2fa025bd1d0e5604fc1a028fe6160e668c8" Name="Temp_ServiceGroup">Auto Generated</Field>
|
|
144
|
+
<Field IDREF="93b06f0a7336db5f479bb14bb49f11c5e07d353b4f" Name="ClosureCode">Completed</Field>
|
|
145
|
+
<Field IDREF="93b0b3d14c2376b18a503540038b1dc26932a51241" Name="Temp_responded"/>
|
|
146
|
+
<Field IDREF="93b117bbd741fb2857982d49e78169dcc13796cba4" Name="TasksExist">FALSE</Field>
|
|
147
|
+
<Field IDREF="93b119ac287d1d2869444d41d5ac8114d9cc12d83e" Name="ResolvedDate">0001-01-01T00:00:00</Field>
|
|
148
|
+
<Field IDREF="93b1346da00e76240bc0e54402871ccede4f843db6" Name="CustomerDept">Strategy and Architecture</Field>
|
|
149
|
+
<Field IDREF="93b19c359e95b3fbf541ca48b58569f55a32cc24a9" Name="Temp_DefaultTeam">Service Desk</Field>
|
|
150
|
+
<Field IDREF="93b1c29079b255abcdb9a94caba3578aca8b190112" Name="SubcategoryNonHR"/>
|
|
151
|
+
<Field IDREF="93b2ca91fbb1f607f826e14c7d977637721f562d42" Name="ParatureTicketID"/>
|
|
152
|
+
<Field IDREF="93b317f702c0376ecc698241e6b018f238ebb8f5b5" Name="CustomerEmail">Brian.Moelk@shrm.org</Field>
|
|
153
|
+
<Field IDREF="93b3671bb6d918cc3635eb4512ae1d97e443cf6b7f" Name="ParatureCustomer"/>
|
|
154
|
+
<Field IDREF="93b540af8db2393151aaf1470d96918e99d5e228f9" Name="JIRAID">TST-72</Field>
|
|
155
|
+
<Field IDREF="93b7af1f1eada36e8676a04a348cb8873aacdf52ea" Name="TempSCS">1</Field>
|
|
156
|
+
<Field IDREF="93b97e50e79115b01ddcd94aeabf727beb2c543131" Name="BusinessService">Not Applicable</Field>
|
|
157
|
+
<Field IDREF="93b97e51692b8c2d10e7ce41e08d53d16b6b9b9c5a" Name="RequestType">Not Applicable</Field>
|
|
158
|
+
<Field IDREF="93bc372f05b1eb45cbeb6e4d8ba9d4ffda4b3ff9d7" Name="TempAutoTechnician"/>
|
|
159
|
+
<Field IDREF="93bc3773970762ca4b726544418bfa7a4c24cc2d64" Name="Temp_DefaultTeam2">Web Contractors</Field>
|
|
160
|
+
<Field IDREF="93be959c20f247535633fe4db980b450011c077ce9" Name="TicketSentToJIRA">FALSE</Field>
|
|
161
|
+
<Field IDREF="93be95b1dcf2cfe69430d44a279f75577a9a690a83" Name="TicketSentToJIRADate">0001-01-01T00:00:00</Field>
|
|
162
|
+
</FieldList>
|
|
163
|
+
<RelationshipList>
|
|
164
|
+
<Relationship IDREF="933bd532351a43642c990a4b38933ffc579741fc02" Name="IncidentLinkedToCustomer" TargetObjectID="9337c2311b8e8044aa3e2a48c4a95a9f5555815126" TargetObjectName="Customer" Type="Linked">
|
|
165
|
+
<BusinessObject IDREF="93b0d84651e4cea1d8d88342e99803c78f02620d62" Name="ADCustomers" RecID="93b8127db7370d11c0afcf40e3804087a43f45c109">Moelk, Brian</BusinessObject>
|
|
166
|
+
</Relationship>
|
|
167
|
+
<Relationship IDREF="934d819237a4ec95ae69394e539440a17591e9d490" Name="Incident Has Journals" TargetObjectID="93412229b83eaaff2558214509a09c332117c70cf9" TargetObjectName="Journal" Type="Owns">
|
|
168
|
+
<BusinessObject IDREF="9380fdd93918b3fdb320ea4865a4355ea25468ee01" Name="MailHistory" RecID="93c3607b14992a1e447616468b8a77113cadfe8af1">
|
|
169
|
+
<FieldList>
|
|
170
|
+
<Field IDREF="93412229b8b69e4008692f45feb807cacae20908e9" Name="RecID">93c3607b14992a1e447616468b8a77113cadfe8af1</Field>
|
|
171
|
+
<Field IDREF="93412229b89dadbf8dd91c4e5497d1c83d73c6de81" Name="JournalTypeID">9380fdd93918b3fdb320ea4865a4355ea25468ee01</Field>
|
|
172
|
+
<Field IDREF="93412229b86b8c228bf6ef4380932b030f30fdb408" Name="JournalTypeName">Mail History</Field>
|
|
173
|
+
<Field IDREF="93412229b8324b8c66ae4648dc9531d9506e5dadd6" Name="CreatedDateTime">2012-02-02T14:20:59</Field>
|
|
174
|
+
<Field IDREF="93412229b86336aa3c318346cd86c26b94c732e019" Name="CreatedBy">CSDADMIN</Field>
|
|
175
|
+
<Field IDREF="93412229b85093e6a1337841db9d280982c9c8512c" Name="CreatedByID">93546560c6334c3c105d17437c843b9557775b2e0c</Field>
|
|
176
|
+
<Field IDREF="93412229b8975650b5f42642e2a4267850dd15da74" Name="LastModDateTime">2012-02-03T11:35:01</Field>
|
|
177
|
+
<Field IDREF="93412229b8f307ad95d4de4eb9ab051f93f2d60743" Name="LastModBy">Pierce, Eric </Field>
|
|
178
|
+
<Field IDREF="93412229b85c2944d86a9c4f8daf28d94e590f7085" Name="LastModByID">93b4dbf806022ef26160604b6bb75683a22d046284</Field>
|
|
179
|
+
<Field IDREF="93412229b8f327427c68c34bd0a38218c033c58576" Name="LastModTimeStamp">0001-01-01T00:00:00</Field>
|
|
180
|
+
<Field IDREF="93412229b84ece1dd20c804bafa01e5f1c646b6ab7" Name="OwnedBy">CSDADMIN</Field>
|
|
181
|
+
<Field IDREF="93412229b82f61c68d7cdf4cc4ab1ae4b0498b1934" Name="OwnerID"/>
|
|
182
|
+
<Field IDREF="93412229b812689222697248a892de013abf636de2" Name="OwnedByTeam">System Admin</Field>
|
|
183
|
+
<Field IDREF="93412229b87d4d4679bac14642870f979935e85c5d" Name="OwnerTeamID"/>
|
|
184
|
+
<Field IDREF="9341222a14b40f469a7c304f8d91c1ff8442d44689" Name="ParentTypeID">6dd53665c0c24cab86870a21cf6434ae</Field>
|
|
185
|
+
<Field IDREF="9341222c4b89e253dd22b64d1fb16d0008bef6971f" Name="ParentRecordID">51949</Field>
|
|
186
|
+
<Field IDREF="9341223bbcef1e2b8dfa6048a2bb4be1e94bad60ac" Name="Details">Subject: Service Request # 51949 Successfully Logged
|
|
187
|
+
From: cherwell_test@shrm.org
|
|
188
|
+
To: Brian.Moelk@shrm.org
|
|
189
|
+
Date: 2/2/2012
|
|
190
|
+
|
|
191
|
+
Dear Brian,
|
|
192
|
+
|
|
193
|
+
This note is to inform you that your Service Request # 51949 has been successfully submitted. If you have any updates or further information, please REPLY to this email without changing the TO address, enter all comments between the two sets of double lines, and then SEND the email.
|
|
194
|
+
|
|
195
|
+
============================================================
|
|
196
|
+
Additional comments (optional)
|
|
197
|
+
|
|
198
|
+
|
|
199
|
+
|
|
200
|
+
============================================================
|
|
201
|
+
|
|
202
|
+
Additional details for this ticket follow:
|
|
203
|
+
|
|
204
|
+
Call Source: Phone
|
|
205
|
+
|
|
206
|
+
Service: Auto Generated
|
|
207
|
+
|
|
208
|
+
Subcategory: Auto Generated
|
|
209
|
+
|
|
210
|
+
Description: Test new cherwell ID field
|
|
211
|
+
|
|
212
|
+
|
|
213
|
+
|
|
214
|
+
Priority: 3
|
|
215
|
+
|
|
216
|
+
Thank you!
|
|
217
|
+
|
|
218
|
+
Service Desk Team
|
|
219
|
+
|
|
220
|
+
{CMI: CSM066439}
|
|
221
|
+
|
|
222
|
+
</Field>
|
|
223
|
+
<Field IDREF="936845bafb4a88a9afd2ca4591b6a6f193b7e22a4d" Name="ShowInSelfService">TRUE</Field>
|
|
224
|
+
<Field IDREF="934d80e22814ae848c668c49dc9cd1ca172eb7fc83" Name="RequestType"/>
|
|
225
|
+
<Field IDREF="934d80f165833c9d64ddec47fc909b998cb59fabff" Name="HistoryType"/>
|
|
226
|
+
<Field IDREF="9352c078903c3bdb23b3974b80a62454a685436a5f" Name="Priority">Normal</Field>
|
|
227
|
+
<Field IDREF="936929e9250b31ddfdab9e454d9432e599bf4c366c" Name="QuickJournal"/>
|
|
228
|
+
<Field IDREF="9341222fdc974d3bb30f2c49d3a6844cb23dcfba8b" Name="QueueScope"/>
|
|
229
|
+
<Field IDREF="93412231e60f0ea500f34d44bfb7819129a036cdcc" Name="QueueScopeOwner"/>
|
|
230
|
+
<Field IDREF="934122333aa7c38785840c454b9997e9643890ba9d" Name="QueueID"/>
|
|
231
|
+
<Field IDREF="9341223762246265578c284c2ca52f507fe8db1c96" Name="QueueDisplayName"/>
|
|
232
|
+
<Field IDREF="93412237a5d94cf8c59eab4daf862bc46e8774ebd5" Name="QueueOperationCode"/>
|
|
233
|
+
<Field IDREF="B226B4729F5341e9B52605A3CB32A105" Name="EmailID">93c3607b11ebcd1fb8be194dbda9747c8a08e243a8</Field>
|
|
234
|
+
</FieldList>
|
|
235
|
+
</BusinessObject>
|
|
236
|
+
<BusinessObject IDREF="9380fdd93918b3fdb320ea4865a4355ea25468ee01" Name="MailHistory" RecID="93c3607b176c53de95733943ba8feb672f3fff671c">
|
|
237
|
+
<FieldList>
|
|
238
|
+
<Field IDREF="93412229b8b69e4008692f45feb807cacae20908e9" Name="RecID">93c3607b176c53de95733943ba8feb672f3fff671c</Field>
|
|
239
|
+
<Field IDREF="93412229b89dadbf8dd91c4e5497d1c83d73c6de81" Name="JournalTypeID">9380fdd93918b3fdb320ea4865a4355ea25468ee01</Field>
|
|
240
|
+
<Field IDREF="93412229b86b8c228bf6ef4380932b030f30fdb408" Name="JournalTypeName">Mail History</Field>
|
|
241
|
+
<Field IDREF="93412229b8324b8c66ae4648dc9531d9506e5dadd6" Name="CreatedDateTime">2012-02-02T14:20:59</Field>
|
|
242
|
+
<Field IDREF="93412229b86336aa3c318346cd86c26b94c732e019" Name="CreatedBy">CSDADMIN</Field>
|
|
243
|
+
<Field IDREF="93412229b85093e6a1337841db9d280982c9c8512c" Name="CreatedByID">93546560c6334c3c105d17437c843b9557775b2e0c</Field>
|
|
244
|
+
<Field IDREF="93412229b8975650b5f42642e2a4267850dd15da74" Name="LastModDateTime">2012-02-03T11:35:01</Field>
|
|
245
|
+
<Field IDREF="93412229b8f307ad95d4de4eb9ab051f93f2d60743" Name="LastModBy">Pierce, Eric </Field>
|
|
246
|
+
<Field IDREF="93412229b85c2944d86a9c4f8daf28d94e590f7085" Name="LastModByID">93b4dbf806022ef26160604b6bb75683a22d046284</Field>
|
|
247
|
+
<Field IDREF="93412229b8f327427c68c34bd0a38218c033c58576" Name="LastModTimeStamp">0001-01-01T00:00:00</Field>
|
|
248
|
+
<Field IDREF="93412229b84ece1dd20c804bafa01e5f1c646b6ab7" Name="OwnedBy">CSDADMIN</Field>
|
|
249
|
+
<Field IDREF="93412229b82f61c68d7cdf4cc4ab1ae4b0498b1934" Name="OwnerID"/>
|
|
250
|
+
<Field IDREF="93412229b812689222697248a892de013abf636de2" Name="OwnedByTeam">System Admin</Field>
|
|
251
|
+
<Field IDREF="93412229b87d4d4679bac14642870f979935e85c5d" Name="OwnerTeamID"/>
|
|
252
|
+
<Field IDREF="9341222a14b40f469a7c304f8d91c1ff8442d44689" Name="ParentTypeID">6dd53665c0c24cab86870a21cf6434ae</Field>
|
|
253
|
+
<Field IDREF="9341222c4b89e253dd22b64d1fb16d0008bef6971f" Name="ParentRecordID">51949</Field>
|
|
254
|
+
<Field IDREF="9341223bbcef1e2b8dfa6048a2bb4be1e94bad60ac" Name="Details">Subject: Service Request #51949 Has Been Assigned to Service Desk
|
|
255
|
+
From: Cherwell_test@shrm.org
|
|
256
|
+
To: steve.swiecichowski@srctechnologies.com
|
|
257
|
+
Date: 2/2/2012
|
|
258
|
+
|
|
259
|
+
The details of the ticket that has been assigned to your team follow:
|
|
260
|
+
|
|
261
|
+
Ticket Created: 2/2/2012 2:18 PM
|
|
262
|
+
|
|
263
|
+
Respond By: 2/3/2012 8:19 AM
|
|
264
|
+
|
|
265
|
+
Requestor: Moelk, Brian
|
|
266
|
+
|
|
267
|
+
Call source: Phone
|
|
268
|
+
|
|
269
|
+
Priority: 3
|
|
270
|
+
|
|
271
|
+
Service Group: Auto Generated
|
|
272
|
+
|
|
273
|
+
Environment: PRD
|
|
274
|
+
|
|
275
|
+
Service: Auto Generated
|
|
276
|
+
|
|
277
|
+
Subcategory: Auto Generated
|
|
278
|
+
|
|
279
|
+
Description: Test new cherwell ID field
|
|
280
|
+
|
|
281
|
+
{CMI: CSM066440}
|
|
282
|
+
|
|
283
|
+
</Field>
|
|
284
|
+
<Field IDREF="936845bafb4a88a9afd2ca4591b6a6f193b7e22a4d" Name="ShowInSelfService">TRUE</Field>
|
|
285
|
+
<Field IDREF="934d80e22814ae848c668c49dc9cd1ca172eb7fc83" Name="RequestType"/>
|
|
286
|
+
<Field IDREF="934d80f165833c9d64ddec47fc909b998cb59fabff" Name="HistoryType"/>
|
|
287
|
+
<Field IDREF="9352c078903c3bdb23b3974b80a62454a685436a5f" Name="Priority">Normal</Field>
|
|
288
|
+
<Field IDREF="936929e9250b31ddfdab9e454d9432e599bf4c366c" Name="QuickJournal"/>
|
|
289
|
+
<Field IDREF="9341222fdc974d3bb30f2c49d3a6844cb23dcfba8b" Name="QueueScope"/>
|
|
290
|
+
<Field IDREF="93412231e60f0ea500f34d44bfb7819129a036cdcc" Name="QueueScopeOwner"/>
|
|
291
|
+
<Field IDREF="934122333aa7c38785840c454b9997e9643890ba9d" Name="QueueID"/>
|
|
292
|
+
<Field IDREF="9341223762246265578c284c2ca52f507fe8db1c96" Name="QueueDisplayName"/>
|
|
293
|
+
<Field IDREF="93412237a5d94cf8c59eab4daf862bc46e8774ebd5" Name="QueueOperationCode"/>
|
|
294
|
+
<Field IDREF="B226B4729F5341e9B52605A3CB32A105" Name="EmailID">93c3607b157865f85af5e94992b178a4df4c6f3ffb</Field>
|
|
295
|
+
</FieldList>
|
|
296
|
+
</BusinessObject>
|
|
297
|
+
<BusinessObject IDREF="934d8181ba9d3a6a506d7643e1bc71f70fa9b47412" Name="JournalNote" RecID="93c36c251b7e0c558ac618417aa0d5b17a7942f403">
|
|
298
|
+
<FieldList>
|
|
299
|
+
<Field IDREF="93412229b8b69e4008692f45feb807cacae20908e9" Name="RecID">93c36c251b7e0c558ac618417aa0d5b17a7942f403</Field>
|
|
300
|
+
<Field IDREF="93412229b89dadbf8dd91c4e5497d1c83d73c6de81" Name="JournalTypeID">934d8181ba9d3a6a506d7643e1bc71f70fa9b47412</Field>
|
|
301
|
+
<Field IDREF="93412229b86b8c228bf6ef4380932b030f30fdb408" Name="JournalTypeName">Note</Field>
|
|
302
|
+
<Field IDREF="93412229b8324b8c66ae4648dc9531d9506e5dadd6" Name="CreatedDateTime">2012-02-03T11:35:01</Field>
|
|
303
|
+
<Field IDREF="93412229b86336aa3c318346cd86c26b94c732e019" Name="CreatedBy">Pierce, Eric </Field>
|
|
304
|
+
<Field IDREF="93412229b85093e6a1337841db9d280982c9c8512c" Name="CreatedByID">93b4dbf806022ef26160604b6bb75683a22d046284</Field>
|
|
305
|
+
<Field IDREF="93412229b8975650b5f42642e2a4267850dd15da74" Name="LastModDateTime">2012-02-03T11:36:36</Field>
|
|
306
|
+
<Field IDREF="93412229b8f307ad95d4de4eb9ab051f93f2d60743" Name="LastModBy">Pierce, Eric </Field>
|
|
307
|
+
<Field IDREF="93412229b85c2944d86a9c4f8daf28d94e590f7085" Name="LastModByID">93b4dbf806022ef26160604b6bb75683a22d046284</Field>
|
|
308
|
+
<Field IDREF="93412229b8f327427c68c34bd0a38218c033c58576" Name="LastModTimeStamp">0001-01-01T00:00:00</Field>
|
|
309
|
+
<Field IDREF="93412229b84ece1dd20c804bafa01e5f1c646b6ab7" Name="OwnedBy">Pierce, Eric </Field>
|
|
310
|
+
<Field IDREF="93412229b82f61c68d7cdf4cc4ab1ae4b0498b1934" Name="OwnerID"/>
|
|
311
|
+
<Field IDREF="93412229b812689222697248a892de013abf636de2" Name="OwnedByTeam">Web Contractors</Field>
|
|
312
|
+
<Field IDREF="93412229b87d4d4679bac14642870f979935e85c5d" Name="OwnerTeamID"/>
|
|
313
|
+
<Field IDREF="9341222a14b40f469a7c304f8d91c1ff8442d44689" Name="ParentTypeID">6dd53665c0c24cab86870a21cf6434ae</Field>
|
|
314
|
+
<Field IDREF="9341222c4b89e253dd22b64d1fb16d0008bef6971f" Name="ParentRecordID">51949</Field>
|
|
315
|
+
<Field IDREF="9341223bbcef1e2b8dfa6048a2bb4be1e94bad60ac" Name="Details">The following changes were made to the Incident 51949 by EPierce on 2/3/2012:
|
|
316
|
+
|
|
317
|
+
Field Status was changed from the value New to the value Assigned.
|
|
318
|
+
</Field>
|
|
319
|
+
<Field IDREF="9352c078903c3bdb23b3974b80a62454a685436a5f" Name="Priority">Normal</Field>
|
|
320
|
+
<Field IDREF="936845bafb4a88a9afd2ca4591b6a6f193b7e22a4d" Name="ShowInSelfService">TRUE</Field>
|
|
321
|
+
<Field IDREF="936929e9250b31ddfdab9e454d9432e599bf4c366c" Name="QuickJournal"/>
|
|
322
|
+
<Field IDREF="93b47adc5b314989bcb51244f986c982183b679d8b" Name="IncomingEmail">FALSE</Field>
|
|
323
|
+
</FieldList>
|
|
324
|
+
</BusinessObject>
|
|
325
|
+
<BusinessObject IDREF="934d8181ba9d3a6a506d7643e1bc71f70fa9b47412" Name="JournalNote" RecID="93c36c28cf90bb85c042224abb97a4ad817e375ecd">
|
|
326
|
+
<FieldList>
|
|
327
|
+
<Field IDREF="93412229b8b69e4008692f45feb807cacae20908e9" Name="RecID">93c36c28cf90bb85c042224abb97a4ad817e375ecd</Field>
|
|
328
|
+
<Field IDREF="93412229b89dadbf8dd91c4e5497d1c83d73c6de81" Name="JournalTypeID">934d8181ba9d3a6a506d7643e1bc71f70fa9b47412</Field>
|
|
329
|
+
<Field IDREF="93412229b86b8c228bf6ef4380932b030f30fdb408" Name="JournalTypeName">Note</Field>
|
|
330
|
+
<Field IDREF="93412229b8324b8c66ae4648dc9531d9506e5dadd6" Name="CreatedDateTime">2012-02-03T11:36:36</Field>
|
|
331
|
+
<Field IDREF="93412229b86336aa3c318346cd86c26b94c732e019" Name="CreatedBy">Pierce, Eric </Field>
|
|
332
|
+
<Field IDREF="93412229b85093e6a1337841db9d280982c9c8512c" Name="CreatedByID">93b4dbf806022ef26160604b6bb75683a22d046284</Field>
|
|
333
|
+
<Field IDREF="93412229b8975650b5f42642e2a4267850dd15da74" Name="LastModDateTime">2012-02-03T11:37:21</Field>
|
|
334
|
+
<Field IDREF="93412229b8f307ad95d4de4eb9ab051f93f2d60743" Name="LastModBy">Pierce, Eric </Field>
|
|
335
|
+
<Field IDREF="93412229b85c2944d86a9c4f8daf28d94e590f7085" Name="LastModByID">93b4dbf806022ef26160604b6bb75683a22d046284</Field>
|
|
336
|
+
<Field IDREF="93412229b8f327427c68c34bd0a38218c033c58576" Name="LastModTimeStamp">0001-01-01T00:00:00</Field>
|
|
337
|
+
<Field IDREF="93412229b84ece1dd20c804bafa01e5f1c646b6ab7" Name="OwnedBy">Pierce, Eric </Field>
|
|
338
|
+
<Field IDREF="93412229b82f61c68d7cdf4cc4ab1ae4b0498b1934" Name="OwnerID"/>
|
|
339
|
+
<Field IDREF="93412229b812689222697248a892de013abf636de2" Name="OwnedByTeam">Web Contractors</Field>
|
|
340
|
+
<Field IDREF="93412229b87d4d4679bac14642870f979935e85c5d" Name="OwnerTeamID"/>
|
|
341
|
+
<Field IDREF="9341222a14b40f469a7c304f8d91c1ff8442d44689" Name="ParentTypeID">6dd53665c0c24cab86870a21cf6434ae</Field>
|
|
342
|
+
<Field IDREF="9341222c4b89e253dd22b64d1fb16d0008bef6971f" Name="ParentRecordID">51949</Field>
|
|
343
|
+
<Field IDREF="9341223bbcef1e2b8dfa6048a2bb4be1e94bad60ac" Name="Details">The following changes were made to the Incident 51949 by EPierce on 2/3/2012:
|
|
344
|
+
|
|
345
|
+
Field Status was changed from the value Assigned to the value New.
|
|
346
|
+
</Field>
|
|
347
|
+
<Field IDREF="9352c078903c3bdb23b3974b80a62454a685436a5f" Name="Priority">Normal</Field>
|
|
348
|
+
<Field IDREF="936845bafb4a88a9afd2ca4591b6a6f193b7e22a4d" Name="ShowInSelfService">TRUE</Field>
|
|
349
|
+
<Field IDREF="936929e9250b31ddfdab9e454d9432e599bf4c366c" Name="QuickJournal"/>
|
|
350
|
+
<Field IDREF="93b47adc5b314989bcb51244f986c982183b679d8b" Name="IncomingEmail">FALSE</Field>
|
|
351
|
+
</FieldList>
|
|
352
|
+
</BusinessObject>
|
|
353
|
+
<BusinessObject IDREF="9380fdd93918b3fdb320ea4865a4355ea25468ee01" Name="MailHistory" RecID="93c36c5a2494b218149484410e80aea8e13e3fba7e">
|
|
354
|
+
<FieldList>
|
|
355
|
+
<Field IDREF="93412229b8b69e4008692f45feb807cacae20908e9" Name="RecID">93c36c5a2494b218149484410e80aea8e13e3fba7e</Field>
|
|
356
|
+
<Field IDREF="93412229b89dadbf8dd91c4e5497d1c83d73c6de81" Name="JournalTypeID">9380fdd93918b3fdb320ea4865a4355ea25468ee01</Field>
|
|
357
|
+
<Field IDREF="93412229b86b8c228bf6ef4380932b030f30fdb408" Name="JournalTypeName">Mail History</Field>
|
|
358
|
+
<Field IDREF="93412229b8324b8c66ae4648dc9531d9506e5dadd6" Name="CreatedDateTime">2012-02-03T11:57:39</Field>
|
|
359
|
+
<Field IDREF="93412229b86336aa3c318346cd86c26b94c732e019" Name="CreatedBy">Pierce, Eric </Field>
|
|
360
|
+
<Field IDREF="93412229b85093e6a1337841db9d280982c9c8512c" Name="CreatedByID">93b4dbf806022ef26160604b6bb75683a22d046284</Field>
|
|
361
|
+
<Field IDREF="93412229b8975650b5f42642e2a4267850dd15da74" Name="LastModDateTime">2012-02-03T14:09:08</Field>
|
|
362
|
+
<Field IDREF="93412229b8f307ad95d4de4eb9ab051f93f2d60743" Name="LastModBy">Pierce, Eric </Field>
|
|
363
|
+
<Field IDREF="93412229b85c2944d86a9c4f8daf28d94e590f7085" Name="LastModByID">93b4dbf806022ef26160604b6bb75683a22d046284</Field>
|
|
364
|
+
<Field IDREF="93412229b8f327427c68c34bd0a38218c033c58576" Name="LastModTimeStamp">0001-01-01T00:00:00</Field>
|
|
365
|
+
<Field IDREF="93412229b84ece1dd20c804bafa01e5f1c646b6ab7" Name="OwnedBy">Pierce, Eric </Field>
|
|
366
|
+
<Field IDREF="93412229b82f61c68d7cdf4cc4ab1ae4b0498b1934" Name="OwnerID"/>
|
|
367
|
+
<Field IDREF="93412229b812689222697248a892de013abf636de2" Name="OwnedByTeam">Web Contractors</Field>
|
|
368
|
+
<Field IDREF="93412229b87d4d4679bac14642870f979935e85c5d" Name="OwnerTeamID"/>
|
|
369
|
+
<Field IDREF="9341222a14b40f469a7c304f8d91c1ff8442d44689" Name="ParentTypeID">6dd53665c0c24cab86870a21cf6434ae</Field>
|
|
370
|
+
<Field IDREF="9341222c4b89e253dd22b64d1fb16d0008bef6971f" Name="ParentRecordID">51949</Field>
|
|
371
|
+
<Field IDREF="9341223bbcef1e2b8dfa6048a2bb4be1e94bad60ac" Name="Details">Subject: Service Request #: 51949 Update
|
|
372
|
+
From: cherwell_test@shrm.org
|
|
373
|
+
To: Brian.Moelk@shrm.org
|
|
374
|
+
Date: 2/3/2012
|
|
375
|
+
|
|
376
|
+
Brian,
|
|
377
|
+
|
|
378
|
+
This note is to inform you that your Service Request # 51949 is being worked on by the Web Contractors team. Additional details are listed at the bottom of this note. If there are questions for you within the double lines below, please REPLY to this email, enter all responses between the two sets of lines, and then SEND the email without changing anything else. (If there are no questions, there is no need to reply. )
|
|
379
|
+
|
|
380
|
+
Thank you!
|
|
381
|
+
|
|
382
|
+
Web Contractors Team
|
|
383
|
+
===========================================================
|
|
384
|
+
ADDITIONAL QUESTIONS (please enter all responses between the two sets of double lines)
|
|
385
|
+
|
|
386
|
+
None
|
|
387
|
+
|
|
388
|
+
===========================================================
|
|
389
|
+
|
|
390
|
+
Service: Auto Generated
|
|
391
|
+
|
|
392
|
+
Type: Auto Generated
|
|
393
|
+
|
|
394
|
+
Description: Test new cherwell ID field
|
|
395
|
+
|
|
396
|
+
|
|
397
|
+
|
|
398
|
+
Call Source: Phone
|
|
399
|
+
|
|
400
|
+
Priority: 3
|
|
401
|
+
|
|
402
|
+
{CMI: CSM066441}
|
|
403
|
+
|
|
404
|
+
</Field>
|
|
405
|
+
<Field IDREF="936845bafb4a88a9afd2ca4591b6a6f193b7e22a4d" Name="ShowInSelfService">TRUE</Field>
|
|
406
|
+
<Field IDREF="934d80e22814ae848c668c49dc9cd1ca172eb7fc83" Name="RequestType"/>
|
|
407
|
+
<Field IDREF="934d80f165833c9d64ddec47fc909b998cb59fabff" Name="HistoryType"/>
|
|
408
|
+
<Field IDREF="9352c078903c3bdb23b3974b80a62454a685436a5f" Name="Priority">Normal</Field>
|
|
409
|
+
<Field IDREF="936929e9250b31ddfdab9e454d9432e599bf4c366c" Name="QuickJournal"/>
|
|
410
|
+
<Field IDREF="9341222fdc974d3bb30f2c49d3a6844cb23dcfba8b" Name="QueueScope"/>
|
|
411
|
+
<Field IDREF="93412231e60f0ea500f34d44bfb7819129a036cdcc" Name="QueueScopeOwner"/>
|
|
412
|
+
<Field IDREF="934122333aa7c38785840c454b9997e9643890ba9d" Name="QueueID"/>
|
|
413
|
+
<Field IDREF="9341223762246265578c284c2ca52f507fe8db1c96" Name="QueueDisplayName"/>
|
|
414
|
+
<Field IDREF="93412237a5d94cf8c59eab4daf862bc46e8774ebd5" Name="QueueOperationCode"/>
|
|
415
|
+
<Field IDREF="B226B4729F5341e9B52605A3CB32A105" Name="EmailID">93c36c598fa6ac5a71bf1944da80e86ec171d3b1d4</Field>
|
|
416
|
+
</FieldList>
|
|
417
|
+
</BusinessObject>
|
|
418
|
+
<BusinessObject IDREF="934d8181ba9d3a6a506d7643e1bc71f70fa9b47412" Name="JournalNote" RecID="93c36c6032d9f2987ffeac4ffc9e389f9be52d234e">
|
|
419
|
+
<FieldList>
|
|
420
|
+
<Field IDREF="93412229b8b69e4008692f45feb807cacae20908e9" Name="RecID">93c36c6032d9f2987ffeac4ffc9e389f9be52d234e</Field>
|
|
421
|
+
<Field IDREF="93412229b89dadbf8dd91c4e5497d1c83d73c6de81" Name="JournalTypeID">934d8181ba9d3a6a506d7643e1bc71f70fa9b47412</Field>
|
|
422
|
+
<Field IDREF="93412229b86b8c228bf6ef4380932b030f30fdb408" Name="JournalTypeName">Note</Field>
|
|
423
|
+
<Field IDREF="93412229b8324b8c66ae4648dc9531d9506e5dadd6" Name="CreatedDateTime">2012-02-03T12:00:14</Field>
|
|
424
|
+
<Field IDREF="93412229b86336aa3c318346cd86c26b94c732e019" Name="CreatedBy">Pierce, Eric </Field>
|
|
425
|
+
<Field IDREF="93412229b85093e6a1337841db9d280982c9c8512c" Name="CreatedByID">93b4dbf806022ef26160604b6bb75683a22d046284</Field>
|
|
426
|
+
<Field IDREF="93412229b8975650b5f42642e2a4267850dd15da74" Name="LastModDateTime">2012-02-03T14:09:08</Field>
|
|
427
|
+
<Field IDREF="93412229b8f307ad95d4de4eb9ab051f93f2d60743" Name="LastModBy">Pierce, Eric </Field>
|
|
428
|
+
<Field IDREF="93412229b85c2944d86a9c4f8daf28d94e590f7085" Name="LastModByID">93b4dbf806022ef26160604b6bb75683a22d046284</Field>
|
|
429
|
+
<Field IDREF="93412229b8f327427c68c34bd0a38218c033c58576" Name="LastModTimeStamp">0001-01-01T00:00:00</Field>
|
|
430
|
+
<Field IDREF="93412229b84ece1dd20c804bafa01e5f1c646b6ab7" Name="OwnedBy">Pierce, Eric </Field>
|
|
431
|
+
<Field IDREF="93412229b82f61c68d7cdf4cc4ab1ae4b0498b1934" Name="OwnerID"/>
|
|
432
|
+
<Field IDREF="93412229b812689222697248a892de013abf636de2" Name="OwnedByTeam">Web Contractors</Field>
|
|
433
|
+
<Field IDREF="93412229b87d4d4679bac14642870f979935e85c5d" Name="OwnerTeamID"/>
|
|
434
|
+
<Field IDREF="9341222a14b40f469a7c304f8d91c1ff8442d44689" Name="ParentTypeID">6dd53665c0c24cab86870a21cf6434ae</Field>
|
|
435
|
+
<Field IDREF="9341222c4b89e253dd22b64d1fb16d0008bef6971f" Name="ParentRecordID">51949</Field>
|
|
436
|
+
<Field IDREF="9341223bbcef1e2b8dfa6048a2bb4be1e94bad60ac" Name="Details">The following changes were made to the Incident 51949 by EPierce on 2/3/2012:
|
|
437
|
+
|
|
438
|
+
Field Status was changed from the value New to the value Assigned.
|
|
439
|
+
Field Owned By was set to the value Pierce, Eric .
|
|
440
|
+
</Field>
|
|
441
|
+
<Field IDREF="9352c078903c3bdb23b3974b80a62454a685436a5f" Name="Priority">Normal</Field>
|
|
442
|
+
<Field IDREF="936845bafb4a88a9afd2ca4591b6a6f193b7e22a4d" Name="ShowInSelfService">TRUE</Field>
|
|
443
|
+
<Field IDREF="936929e9250b31ddfdab9e454d9432e599bf4c366c" Name="QuickJournal"/>
|
|
444
|
+
<Field IDREF="93b47adc5b314989bcb51244f986c982183b679d8b" Name="IncomingEmail">FALSE</Field>
|
|
445
|
+
</FieldList>
|
|
446
|
+
</BusinessObject>
|
|
447
|
+
<BusinessObject IDREF="9380fdd93918b3fdb320ea4865a4355ea25468ee01" Name="MailHistory" RecID="93c36c60bbb4f13cb6ba9040bb98d3a00285770bb7">
|
|
448
|
+
<FieldList>
|
|
449
|
+
<Field IDREF="93412229b8b69e4008692f45feb807cacae20908e9" Name="RecID">93c36c60bbb4f13cb6ba9040bb98d3a00285770bb7</Field>
|
|
450
|
+
<Field IDREF="93412229b89dadbf8dd91c4e5497d1c83d73c6de81" Name="JournalTypeID">9380fdd93918b3fdb320ea4865a4355ea25468ee01</Field>
|
|
451
|
+
<Field IDREF="93412229b86b8c228bf6ef4380932b030f30fdb408" Name="JournalTypeName">Mail History</Field>
|
|
452
|
+
<Field IDREF="93412229b8324b8c66ae4648dc9531d9506e5dadd6" Name="CreatedDateTime">2012-02-03T12:00:28</Field>
|
|
453
|
+
<Field IDREF="93412229b86336aa3c318346cd86c26b94c732e019" Name="CreatedBy">Pierce, Eric </Field>
|
|
454
|
+
<Field IDREF="93412229b85093e6a1337841db9d280982c9c8512c" Name="CreatedByID">93b4dbf806022ef26160604b6bb75683a22d046284</Field>
|
|
455
|
+
<Field IDREF="93412229b8975650b5f42642e2a4267850dd15da74" Name="LastModDateTime">2012-02-03T14:09:08</Field>
|
|
456
|
+
<Field IDREF="93412229b8f307ad95d4de4eb9ab051f93f2d60743" Name="LastModBy">Pierce, Eric </Field>
|
|
457
|
+
<Field IDREF="93412229b85c2944d86a9c4f8daf28d94e590f7085" Name="LastModByID">93b4dbf806022ef26160604b6bb75683a22d046284</Field>
|
|
458
|
+
<Field IDREF="93412229b8f327427c68c34bd0a38218c033c58576" Name="LastModTimeStamp">0001-01-01T00:00:00</Field>
|
|
459
|
+
<Field IDREF="93412229b84ece1dd20c804bafa01e5f1c646b6ab7" Name="OwnedBy">Pierce, Eric </Field>
|
|
460
|
+
<Field IDREF="93412229b82f61c68d7cdf4cc4ab1ae4b0498b1934" Name="OwnerID"/>
|
|
461
|
+
<Field IDREF="93412229b812689222697248a892de013abf636de2" Name="OwnedByTeam">Web Contractors</Field>
|
|
462
|
+
<Field IDREF="93412229b87d4d4679bac14642870f979935e85c5d" Name="OwnerTeamID"/>
|
|
463
|
+
<Field IDREF="9341222a14b40f469a7c304f8d91c1ff8442d44689" Name="ParentTypeID">6dd53665c0c24cab86870a21cf6434ae</Field>
|
|
464
|
+
<Field IDREF="9341222c4b89e253dd22b64d1fb16d0008bef6971f" Name="ParentRecordID">51949</Field>
|
|
465
|
+
<Field IDREF="9341223bbcef1e2b8dfa6048a2bb4be1e94bad60ac" Name="Details">Subject: Service Request #: 51949 Update
|
|
466
|
+
From: cherwell_test@shrm.org
|
|
467
|
+
To: Brian.Moelk@shrm.org
|
|
468
|
+
Date: 2/3/2012
|
|
469
|
+
|
|
470
|
+
Brian,
|
|
471
|
+
|
|
472
|
+
This note is to inform you that your Service Request # 51949 is being worked on by the Web Contractors team. Additional details are listed at the bottom of this note. If there are questions for you within the double lines below, please REPLY to this email, enter all responses between the two sets of lines, and then SEND the email without changing anything else. (If there are no questions, there is no need to reply. )
|
|
473
|
+
|
|
474
|
+
Thank you!
|
|
475
|
+
|
|
476
|
+
Web Contractors Team
|
|
477
|
+
===========================================================
|
|
478
|
+
ADDITIONAL QUESTIONS (please enter all responses between the two sets of double lines)
|
|
479
|
+
|
|
480
|
+
None
|
|
481
|
+
|
|
482
|
+
===========================================================
|
|
483
|
+
|
|
484
|
+
Service: Auto Generated
|
|
485
|
+
|
|
486
|
+
Type: Auto Generated
|
|
487
|
+
|
|
488
|
+
Description: Test new cherwell ID field
|
|
489
|
+
|
|
490
|
+
|
|
491
|
+
|
|
492
|
+
Call Source: Phone
|
|
493
|
+
|
|
494
|
+
Priority: 3
|
|
495
|
+
|
|
496
|
+
{CMI: CSM066442}
|
|
497
|
+
|
|
498
|
+
</Field>
|
|
499
|
+
<Field IDREF="936845bafb4a88a9afd2ca4591b6a6f193b7e22a4d" Name="ShowInSelfService">TRUE</Field>
|
|
500
|
+
<Field IDREF="934d80e22814ae848c668c49dc9cd1ca172eb7fc83" Name="RequestType"/>
|
|
501
|
+
<Field IDREF="934d80f165833c9d64ddec47fc909b998cb59fabff" Name="HistoryType"/>
|
|
502
|
+
<Field IDREF="9352c078903c3bdb23b3974b80a62454a685436a5f" Name="Priority">Normal</Field>
|
|
503
|
+
<Field IDREF="936929e9250b31ddfdab9e454d9432e599bf4c366c" Name="QuickJournal"/>
|
|
504
|
+
<Field IDREF="9341222fdc974d3bb30f2c49d3a6844cb23dcfba8b" Name="QueueScope"/>
|
|
505
|
+
<Field IDREF="93412231e60f0ea500f34d44bfb7819129a036cdcc" Name="QueueScopeOwner"/>
|
|
506
|
+
<Field IDREF="934122333aa7c38785840c454b9997e9643890ba9d" Name="QueueID"/>
|
|
507
|
+
<Field IDREF="9341223762246265578c284c2ca52f507fe8db1c96" Name="QueueDisplayName"/>
|
|
508
|
+
<Field IDREF="93412237a5d94cf8c59eab4daf862bc46e8774ebd5" Name="QueueOperationCode"/>
|
|
509
|
+
<Field IDREF="B226B4729F5341e9B52605A3CB32A105" Name="EmailID">93c36c60b73ab6b280d9b04cd8b18c2536502cd9f9</Field>
|
|
510
|
+
</FieldList>
|
|
511
|
+
</BusinessObject>
|
|
512
|
+
<BusinessObject IDREF="9380fdd93918b3fdb320ea4865a4355ea25468ee01" Name="MailHistory" RecID="93c36c6188d3a215f071414d308864313777f67f83">
|
|
513
|
+
<FieldList>
|
|
514
|
+
<Field IDREF="93412229b8b69e4008692f45feb807cacae20908e9" Name="RecID">93c36c6188d3a215f071414d308864313777f67f83</Field>
|
|
515
|
+
<Field IDREF="93412229b89dadbf8dd91c4e5497d1c83d73c6de81" Name="JournalTypeID">9380fdd93918b3fdb320ea4865a4355ea25468ee01</Field>
|
|
516
|
+
<Field IDREF="93412229b86b8c228bf6ef4380932b030f30fdb408" Name="JournalTypeName">Mail History</Field>
|
|
517
|
+
<Field IDREF="93412229b8324b8c66ae4648dc9531d9506e5dadd6" Name="CreatedDateTime">2012-02-03T12:00:48</Field>
|
|
518
|
+
<Field IDREF="93412229b86336aa3c318346cd86c26b94c732e019" Name="CreatedBy">CSDADMIN</Field>
|
|
519
|
+
<Field IDREF="93412229b85093e6a1337841db9d280982c9c8512c" Name="CreatedByID">93546560c6334c3c105d17437c843b9557775b2e0c</Field>
|
|
520
|
+
<Field IDREF="93412229b8975650b5f42642e2a4267850dd15da74" Name="LastModDateTime">2012-02-03T14:09:08</Field>
|
|
521
|
+
<Field IDREF="93412229b8f307ad95d4de4eb9ab051f93f2d60743" Name="LastModBy">Pierce, Eric </Field>
|
|
522
|
+
<Field IDREF="93412229b85c2944d86a9c4f8daf28d94e590f7085" Name="LastModByID">93b4dbf806022ef26160604b6bb75683a22d046284</Field>
|
|
523
|
+
<Field IDREF="93412229b8f327427c68c34bd0a38218c033c58576" Name="LastModTimeStamp">0001-01-01T00:00:00</Field>
|
|
524
|
+
<Field IDREF="93412229b84ece1dd20c804bafa01e5f1c646b6ab7" Name="OwnedBy">CSDADMIN</Field>
|
|
525
|
+
<Field IDREF="93412229b82f61c68d7cdf4cc4ab1ae4b0498b1934" Name="OwnerID"/>
|
|
526
|
+
<Field IDREF="93412229b812689222697248a892de013abf636de2" Name="OwnedByTeam">System Admin</Field>
|
|
527
|
+
<Field IDREF="93412229b87d4d4679bac14642870f979935e85c5d" Name="OwnerTeamID"/>
|
|
528
|
+
<Field IDREF="9341222a14b40f469a7c304f8d91c1ff8442d44689" Name="ParentTypeID">6dd53665c0c24cab86870a21cf6434ae</Field>
|
|
529
|
+
<Field IDREF="9341222c4b89e253dd22b64d1fb16d0008bef6971f" Name="ParentRecordID">51949</Field>
|
|
530
|
+
<Field IDREF="9341223bbcef1e2b8dfa6048a2bb4be1e94bad60ac" Name="Details">Subject: Service Request # 51949 Has Been Assigned to Pierce, Eric
|
|
531
|
+
From: Cherwell_test@shrm.org
|
|
532
|
+
To: epierce@automation-excellence.com
|
|
533
|
+
Date: 2/3/2012
|
|
534
|
+
|
|
535
|
+
The details of the ticket that has been assigned to you follow:
|
|
536
|
+
|
|
537
|
+
Ticket Created: 2/2/2012
|
|
538
|
+
|
|
539
|
+
Respond By: 2/3/2012 8:19 AM
|
|
540
|
+
|
|
541
|
+
Requestor: Moelk, Brian
|
|
542
|
+
|
|
543
|
+
Call source: Phone
|
|
544
|
+
|
|
545
|
+
Priority: 3
|
|
546
|
+
|
|
547
|
+
Service Group: Auto Generated
|
|
548
|
+
|
|
549
|
+
Environment: PRD
|
|
550
|
+
|
|
551
|
+
Service: Auto Generated
|
|
552
|
+
|
|
553
|
+
Subcategory: Auto Generated
|
|
554
|
+
|
|
555
|
+
Description: Test new cherwell ID field
|
|
556
|
+
|
|
557
|
+
|
|
558
|
+
|
|
559
|
+
Click_Here to go directly to the Cherwell Ticket
|
|
560
|
+
|
|
561
|
+
{CMI: CSM066443}
|
|
562
|
+
|
|
563
|
+
</Field>
|
|
564
|
+
<Field IDREF="936845bafb4a88a9afd2ca4591b6a6f193b7e22a4d" Name="ShowInSelfService">TRUE</Field>
|
|
565
|
+
<Field IDREF="934d80e22814ae848c668c49dc9cd1ca172eb7fc83" Name="RequestType"/>
|
|
566
|
+
<Field IDREF="934d80f165833c9d64ddec47fc909b998cb59fabff" Name="HistoryType"/>
|
|
567
|
+
<Field IDREF="9352c078903c3bdb23b3974b80a62454a685436a5f" Name="Priority">Normal</Field>
|
|
568
|
+
<Field IDREF="936929e9250b31ddfdab9e454d9432e599bf4c366c" Name="QuickJournal"/>
|
|
569
|
+
<Field IDREF="9341222fdc974d3bb30f2c49d3a6844cb23dcfba8b" Name="QueueScope"/>
|
|
570
|
+
<Field IDREF="93412231e60f0ea500f34d44bfb7819129a036cdcc" Name="QueueScopeOwner"/>
|
|
571
|
+
<Field IDREF="934122333aa7c38785840c454b9997e9643890ba9d" Name="QueueID"/>
|
|
572
|
+
<Field IDREF="9341223762246265578c284c2ca52f507fe8db1c96" Name="QueueDisplayName"/>
|
|
573
|
+
<Field IDREF="93412237a5d94cf8c59eab4daf862bc46e8774ebd5" Name="QueueOperationCode"/>
|
|
574
|
+
<Field IDREF="B226B4729F5341e9B52605A3CB32A105" Name="EmailID">93c36c618416be8dec94f44ad6a1909ee7b94e12db</Field>
|
|
575
|
+
</FieldList>
|
|
576
|
+
</BusinessObject>
|
|
577
|
+
<BusinessObject IDREF="9380fdd93918b3fdb320ea4865a4355ea25468ee01" Name="MailHistory" RecID="93c36c618d8d2a89fa89394f5ebdd46026bbbd1b34">
|
|
578
|
+
<FieldList>
|
|
579
|
+
<Field IDREF="93412229b8b69e4008692f45feb807cacae20908e9" Name="RecID">93c36c618d8d2a89fa89394f5ebdd46026bbbd1b34</Field>
|
|
580
|
+
<Field IDREF="93412229b89dadbf8dd91c4e5497d1c83d73c6de81" Name="JournalTypeID">9380fdd93918b3fdb320ea4865a4355ea25468ee01</Field>
|
|
581
|
+
<Field IDREF="93412229b86b8c228bf6ef4380932b030f30fdb408" Name="JournalTypeName">Mail History</Field>
|
|
582
|
+
<Field IDREF="93412229b8324b8c66ae4648dc9531d9506e5dadd6" Name="CreatedDateTime">2012-02-03T12:00:49</Field>
|
|
583
|
+
<Field IDREF="93412229b86336aa3c318346cd86c26b94c732e019" Name="CreatedBy">CSDADMIN</Field>
|
|
584
|
+
<Field IDREF="93412229b85093e6a1337841db9d280982c9c8512c" Name="CreatedByID">93546560c6334c3c105d17437c843b9557775b2e0c</Field>
|
|
585
|
+
<Field IDREF="93412229b8975650b5f42642e2a4267850dd15da74" Name="LastModDateTime">2012-02-03T14:09:08</Field>
|
|
586
|
+
<Field IDREF="93412229b8f307ad95d4de4eb9ab051f93f2d60743" Name="LastModBy">Pierce, Eric </Field>
|
|
587
|
+
<Field IDREF="93412229b85c2944d86a9c4f8daf28d94e590f7085" Name="LastModByID">93b4dbf806022ef26160604b6bb75683a22d046284</Field>
|
|
588
|
+
<Field IDREF="93412229b8f327427c68c34bd0a38218c033c58576" Name="LastModTimeStamp">0001-01-01T00:00:00</Field>
|
|
589
|
+
<Field IDREF="93412229b84ece1dd20c804bafa01e5f1c646b6ab7" Name="OwnedBy">CSDADMIN</Field>
|
|
590
|
+
<Field IDREF="93412229b82f61c68d7cdf4cc4ab1ae4b0498b1934" Name="OwnerID"/>
|
|
591
|
+
<Field IDREF="93412229b812689222697248a892de013abf636de2" Name="OwnedByTeam">System Admin</Field>
|
|
592
|
+
<Field IDREF="93412229b87d4d4679bac14642870f979935e85c5d" Name="OwnerTeamID"/>
|
|
593
|
+
<Field IDREF="9341222a14b40f469a7c304f8d91c1ff8442d44689" Name="ParentTypeID">6dd53665c0c24cab86870a21cf6434ae</Field>
|
|
594
|
+
<Field IDREF="9341222c4b89e253dd22b64d1fb16d0008bef6971f" Name="ParentRecordID">51949</Field>
|
|
595
|
+
<Field IDREF="9341223bbcef1e2b8dfa6048a2bb4be1e94bad60ac" Name="Details">Subject: Service Request #51949 Description Has Been Edited by Pierce, Eric
|
|
596
|
+
From: cherwell_test@shrm.org
|
|
597
|
+
To: epierce@automation-excellence.com
|
|
598
|
+
Date: 2/3/2012
|
|
599
|
+
|
|
600
|
+
The Description of the following ticket has been modified:
|
|
601
|
+
|
|
602
|
+
Ticket Modified: 2012-02-02T14:18:37 by Pierce, Eric
|
|
603
|
+
|
|
604
|
+
Service Group: Auto Generated
|
|
605
|
+
|
|
606
|
+
Environment: PRD
|
|
607
|
+
|
|
608
|
+
Service: Auto Generated
|
|
609
|
+
|
|
610
|
+
Subcategory: Auto Generated
|
|
611
|
+
|
|
612
|
+
Description: Test new cherwell ID field
|
|
613
|
+
|
|
614
|
+
{CMI: CSM066444}
|
|
615
|
+
|
|
616
|
+
</Field>
|
|
617
|
+
<Field IDREF="936845bafb4a88a9afd2ca4591b6a6f193b7e22a4d" Name="ShowInSelfService">TRUE</Field>
|
|
618
|
+
<Field IDREF="934d80e22814ae848c668c49dc9cd1ca172eb7fc83" Name="RequestType"/>
|
|
619
|
+
<Field IDREF="934d80f165833c9d64ddec47fc909b998cb59fabff" Name="HistoryType"/>
|
|
620
|
+
<Field IDREF="9352c078903c3bdb23b3974b80a62454a685436a5f" Name="Priority">Normal</Field>
|
|
621
|
+
<Field IDREF="936929e9250b31ddfdab9e454d9432e599bf4c366c" Name="QuickJournal"/>
|
|
622
|
+
<Field IDREF="9341222fdc974d3bb30f2c49d3a6844cb23dcfba8b" Name="QueueScope"/>
|
|
623
|
+
<Field IDREF="93412231e60f0ea500f34d44bfb7819129a036cdcc" Name="QueueScopeOwner"/>
|
|
624
|
+
<Field IDREF="934122333aa7c38785840c454b9997e9643890ba9d" Name="QueueID"/>
|
|
625
|
+
<Field IDREF="9341223762246265578c284c2ca52f507fe8db1c96" Name="QueueDisplayName"/>
|
|
626
|
+
<Field IDREF="93412237a5d94cf8c59eab4daf862bc46e8774ebd5" Name="QueueOperationCode"/>
|
|
627
|
+
<Field IDREF="B226B4729F5341e9B52605A3CB32A105" Name="EmailID">93c36c618aa938cf3849544b8ea41d4447647d7e06</Field>
|
|
628
|
+
</FieldList>
|
|
629
|
+
</BusinessObject>
|
|
630
|
+
<BusinessObject IDREF="9380fdd93918b3fdb320ea4865a4355ea25468ee01" Name="MailHistory" RecID="93c36d900518579a7314d84631b0c8e6d830ea520a">
|
|
631
|
+
<FieldList>
|
|
632
|
+
<Field IDREF="93412229b8b69e4008692f45feb807cacae20908e9" Name="RecID">93c36d900518579a7314d84631b0c8e6d830ea520a</Field>
|
|
633
|
+
<Field IDREF="93412229b89dadbf8dd91c4e5497d1c83d73c6de81" Name="JournalTypeID">9380fdd93918b3fdb320ea4865a4355ea25468ee01</Field>
|
|
634
|
+
<Field IDREF="93412229b86b8c228bf6ef4380932b030f30fdb408" Name="JournalTypeName">Mail History</Field>
|
|
635
|
+
<Field IDREF="93412229b8324b8c66ae4648dc9531d9506e5dadd6" Name="CreatedDateTime">2012-02-03T14:09:52</Field>
|
|
636
|
+
<Field IDREF="93412229b86336aa3c318346cd86c26b94c732e019" Name="CreatedBy">CSDADMIN</Field>
|
|
637
|
+
<Field IDREF="93412229b85093e6a1337841db9d280982c9c8512c" Name="CreatedByID">93546560c6334c3c105d17437c843b9557775b2e0c</Field>
|
|
638
|
+
<Field IDREF="93412229b8975650b5f42642e2a4267850dd15da74" Name="LastModDateTime">2012-02-07T15:00:12</Field>
|
|
639
|
+
<Field IDREF="93412229b8f307ad95d4de4eb9ab051f93f2d60743" Name="LastModBy">Pierce, Eric </Field>
|
|
640
|
+
<Field IDREF="93412229b85c2944d86a9c4f8daf28d94e590f7085" Name="LastModByID">93b4dbf806022ef26160604b6bb75683a22d046284</Field>
|
|
641
|
+
<Field IDREF="93412229b8f327427c68c34bd0a38218c033c58576" Name="LastModTimeStamp">0001-01-01T00:00:00</Field>
|
|
642
|
+
<Field IDREF="93412229b84ece1dd20c804bafa01e5f1c646b6ab7" Name="OwnedBy">CSDADMIN</Field>
|
|
643
|
+
<Field IDREF="93412229b82f61c68d7cdf4cc4ab1ae4b0498b1934" Name="OwnerID"/>
|
|
644
|
+
<Field IDREF="93412229b812689222697248a892de013abf636de2" Name="OwnedByTeam">System Admin</Field>
|
|
645
|
+
<Field IDREF="93412229b87d4d4679bac14642870f979935e85c5d" Name="OwnerTeamID"/>
|
|
646
|
+
<Field IDREF="9341222a14b40f469a7c304f8d91c1ff8442d44689" Name="ParentTypeID">6dd53665c0c24cab86870a21cf6434ae</Field>
|
|
647
|
+
<Field IDREF="9341222c4b89e253dd22b64d1fb16d0008bef6971f" Name="ParentRecordID">51949</Field>
|
|
648
|
+
<Field IDREF="9341223bbcef1e2b8dfa6048a2bb4be1e94bad60ac" Name="Details">Subject: Service Request #51949 Description Has Been Edited by Pierce, Eric
|
|
649
|
+
From: cherwell_test@shrm.org
|
|
650
|
+
To: epierce@automation-excellence.com
|
|
651
|
+
Date: 2/3/2012
|
|
652
|
+
|
|
653
|
+
The Description of the following ticket has been modified:
|
|
654
|
+
|
|
655
|
+
Ticket Modified: 2012-02-02T14:18:37 by Pierce, Eric
|
|
656
|
+
|
|
657
|
+
Service Group: Auto Generated
|
|
658
|
+
|
|
659
|
+
Environment: PRD
|
|
660
|
+
|
|
661
|
+
Service: Auto Generated
|
|
662
|
+
|
|
663
|
+
Subcategory: Auto Generated
|
|
664
|
+
|
|
665
|
+
Description: Test new cherwell ID field
|
|
666
|
+
|
|
667
|
+
{CMI: CSM066477}
|
|
668
|
+
|
|
669
|
+
</Field>
|
|
670
|
+
<Field IDREF="936845bafb4a88a9afd2ca4591b6a6f193b7e22a4d" Name="ShowInSelfService">TRUE</Field>
|
|
671
|
+
<Field IDREF="934d80e22814ae848c668c49dc9cd1ca172eb7fc83" Name="RequestType"/>
|
|
672
|
+
<Field IDREF="934d80f165833c9d64ddec47fc909b998cb59fabff" Name="HistoryType"/>
|
|
673
|
+
<Field IDREF="9352c078903c3bdb23b3974b80a62454a685436a5f" Name="Priority">Normal</Field>
|
|
674
|
+
<Field IDREF="936929e9250b31ddfdab9e454d9432e599bf4c366c" Name="QuickJournal"/>
|
|
675
|
+
<Field IDREF="9341222fdc974d3bb30f2c49d3a6844cb23dcfba8b" Name="QueueScope"/>
|
|
676
|
+
<Field IDREF="93412231e60f0ea500f34d44bfb7819129a036cdcc" Name="QueueScopeOwner"/>
|
|
677
|
+
<Field IDREF="934122333aa7c38785840c454b9997e9643890ba9d" Name="QueueID"/>
|
|
678
|
+
<Field IDREF="9341223762246265578c284c2ca52f507fe8db1c96" Name="QueueDisplayName"/>
|
|
679
|
+
<Field IDREF="93412237a5d94cf8c59eab4daf862bc46e8774ebd5" Name="QueueOperationCode"/>
|
|
680
|
+
<Field IDREF="B226B4729F5341e9B52605A3CB32A105" Name="EmailID">93c36d90027d1612fb19644f15bf9a4ab69050d7bb</Field>
|
|
681
|
+
</FieldList>
|
|
682
|
+
</BusinessObject>
|
|
683
|
+
<BusinessObject IDREF="9380fdd93918b3fdb320ea4865a4355ea25468ee01" Name="MailHistory" RecID="93c3bcfda033600a149e4f43b58b8400d0423627b4">
|
|
684
|
+
<FieldList>
|
|
685
|
+
<Field IDREF="93412229b8b69e4008692f45feb807cacae20908e9" Name="RecID">93c3bcfda033600a149e4f43b58b8400d0423627b4</Field>
|
|
686
|
+
<Field IDREF="93412229b89dadbf8dd91c4e5497d1c83d73c6de81" Name="JournalTypeID">9380fdd93918b3fdb320ea4865a4355ea25468ee01</Field>
|
|
687
|
+
<Field IDREF="93412229b86b8c228bf6ef4380932b030f30fdb408" Name="JournalTypeName">Mail History</Field>
|
|
688
|
+
<Field IDREF="93412229b8324b8c66ae4648dc9531d9506e5dadd6" Name="CreatedDateTime">2012-02-09T14:45:32</Field>
|
|
689
|
+
<Field IDREF="93412229b86336aa3c318346cd86c26b94c732e019" Name="CreatedBy">CSDADMIN</Field>
|
|
690
|
+
<Field IDREF="93412229b85093e6a1337841db9d280982c9c8512c" Name="CreatedByID">93546560c6334c3c105d17437c843b9557775b2e0c</Field>
|
|
691
|
+
<Field IDREF="93412229b8975650b5f42642e2a4267850dd15da74" Name="LastModDateTime">2012-02-10T10:40:08</Field>
|
|
692
|
+
<Field IDREF="93412229b8f307ad95d4de4eb9ab051f93f2d60743" Name="LastModBy">Pierce, Eric </Field>
|
|
693
|
+
<Field IDREF="93412229b85c2944d86a9c4f8daf28d94e590f7085" Name="LastModByID">93b4dbf806022ef26160604b6bb75683a22d046284</Field>
|
|
694
|
+
<Field IDREF="93412229b8f327427c68c34bd0a38218c033c58576" Name="LastModTimeStamp">0001-01-01T00:00:00</Field>
|
|
695
|
+
<Field IDREF="93412229b84ece1dd20c804bafa01e5f1c646b6ab7" Name="OwnedBy">CSDADMIN</Field>
|
|
696
|
+
<Field IDREF="93412229b82f61c68d7cdf4cc4ab1ae4b0498b1934" Name="OwnerID"/>
|
|
697
|
+
<Field IDREF="93412229b812689222697248a892de013abf636de2" Name="OwnedByTeam">System Admin</Field>
|
|
698
|
+
<Field IDREF="93412229b87d4d4679bac14642870f979935e85c5d" Name="OwnerTeamID"/>
|
|
699
|
+
<Field IDREF="9341222a14b40f469a7c304f8d91c1ff8442d44689" Name="ParentTypeID">6dd53665c0c24cab86870a21cf6434ae</Field>
|
|
700
|
+
<Field IDREF="9341222c4b89e253dd22b64d1fb16d0008bef6971f" Name="ParentRecordID">51949</Field>
|
|
701
|
+
<Field IDREF="9341223bbcef1e2b8dfa6048a2bb4be1e94bad60ac" Name="Details">Subject: Service Request #51949 Description Has Been Edited by Pierce, Eric
|
|
702
|
+
From: cherwell_test@shrm.org
|
|
703
|
+
To: epierce@automation-excellence.com
|
|
704
|
+
Date: 2/9/2012
|
|
705
|
+
|
|
706
|
+
The Description of the following ticket has been modified:
|
|
707
|
+
|
|
708
|
+
Ticket Modified: 2012-02-02T14:18:37 by Pierce, Eric
|
|
709
|
+
|
|
710
|
+
Service Group: Auto Generated
|
|
711
|
+
|
|
712
|
+
Environment: PRD
|
|
713
|
+
|
|
714
|
+
Service: Auto Generated
|
|
715
|
+
|
|
716
|
+
Subcategory: Auto Generated
|
|
717
|
+
|
|
718
|
+
Description: Test new cherwell ID field
|
|
719
|
+
|
|
720
|
+
{CMI: CSM066516}
|
|
721
|
+
|
|
722
|
+
</Field>
|
|
723
|
+
<Field IDREF="936845bafb4a88a9afd2ca4591b6a6f193b7e22a4d" Name="ShowInSelfService">TRUE</Field>
|
|
724
|
+
<Field IDREF="934d80e22814ae848c668c49dc9cd1ca172eb7fc83" Name="RequestType"/>
|
|
725
|
+
<Field IDREF="934d80f165833c9d64ddec47fc909b998cb59fabff" Name="HistoryType"/>
|
|
726
|
+
<Field IDREF="9352c078903c3bdb23b3974b80a62454a685436a5f" Name="Priority">Normal</Field>
|
|
727
|
+
<Field IDREF="936929e9250b31ddfdab9e454d9432e599bf4c366c" Name="QuickJournal"/>
|
|
728
|
+
<Field IDREF="9341222fdc974d3bb30f2c49d3a6844cb23dcfba8b" Name="QueueScope"/>
|
|
729
|
+
<Field IDREF="93412231e60f0ea500f34d44bfb7819129a036cdcc" Name="QueueScopeOwner"/>
|
|
730
|
+
<Field IDREF="934122333aa7c38785840c454b9997e9643890ba9d" Name="QueueID"/>
|
|
731
|
+
<Field IDREF="9341223762246265578c284c2ca52f507fe8db1c96" Name="QueueDisplayName"/>
|
|
732
|
+
<Field IDREF="93412237a5d94cf8c59eab4daf862bc46e8774ebd5" Name="QueueOperationCode"/>
|
|
733
|
+
<Field IDREF="B226B4729F5341e9B52605A3CB32A105" Name="EmailID">93c3bcfd99ca05f2ceeb944639812a3a3d1e653c62</Field>
|
|
734
|
+
</FieldList>
|
|
735
|
+
</BusinessObject>
|
|
736
|
+
<BusinessObject IDREF="934d8181ba9d3a6a506d7643e1bc71f70fa9b47412" Name="JournalNote" RecID="93c3c7ef97893361e38be2426c9b3e33c399ce4f21">
|
|
737
|
+
<FieldList>
|
|
738
|
+
<Field IDREF="93412229b8b69e4008692f45feb807cacae20908e9" Name="RecID">93c3c7ef97893361e38be2426c9b3e33c399ce4f21</Field>
|
|
739
|
+
<Field IDREF="93412229b89dadbf8dd91c4e5497d1c83d73c6de81" Name="JournalTypeID">934d8181ba9d3a6a506d7643e1bc71f70fa9b47412</Field>
|
|
740
|
+
<Field IDREF="93412229b86b8c228bf6ef4380932b030f30fdb408" Name="JournalTypeName">Note</Field>
|
|
741
|
+
<Field IDREF="93412229b8324b8c66ae4648dc9531d9506e5dadd6" Name="CreatedDateTime">2012-02-10T10:41:03</Field>
|
|
742
|
+
<Field IDREF="93412229b86336aa3c318346cd86c26b94c732e019" Name="CreatedBy">Pierce, Eric </Field>
|
|
743
|
+
<Field IDREF="93412229b85093e6a1337841db9d280982c9c8512c" Name="CreatedByID">93b4dbf806022ef26160604b6bb75683a22d046284</Field>
|
|
744
|
+
<Field IDREF="93412229b8975650b5f42642e2a4267850dd15da74" Name="LastModDateTime">0001-01-01T00:00:00</Field>
|
|
745
|
+
<Field IDREF="93412229b8f307ad95d4de4eb9ab051f93f2d60743" Name="LastModBy"/>
|
|
746
|
+
<Field IDREF="93412229b85c2944d86a9c4f8daf28d94e590f7085" Name="LastModByID"/>
|
|
747
|
+
<Field IDREF="93412229b8f327427c68c34bd0a38218c033c58576" Name="LastModTimeStamp">0001-01-01T00:00:00</Field>
|
|
748
|
+
<Field IDREF="93412229b84ece1dd20c804bafa01e5f1c646b6ab7" Name="OwnedBy">Pierce, Eric </Field>
|
|
749
|
+
<Field IDREF="93412229b82f61c68d7cdf4cc4ab1ae4b0498b1934" Name="OwnerID"/>
|
|
750
|
+
<Field IDREF="93412229b812689222697248a892de013abf636de2" Name="OwnedByTeam">Web Contractors</Field>
|
|
751
|
+
<Field IDREF="93412229b87d4d4679bac14642870f979935e85c5d" Name="OwnerTeamID"/>
|
|
752
|
+
<Field IDREF="9341222a14b40f469a7c304f8d91c1ff8442d44689" Name="ParentTypeID">6dd53665c0c24cab86870a21cf6434ae</Field>
|
|
753
|
+
<Field IDREF="9341222c4b89e253dd22b64d1fb16d0008bef6971f" Name="ParentRecordID">51949</Field>
|
|
754
|
+
<Field IDREF="9341223bbcef1e2b8dfa6048a2bb4be1e94bad60ac" Name="Details">The following changes were made to the Incident 51949 by EPierce on 2/10/2012:
|
|
755
|
+
|
|
756
|
+
Field Status was changed from the value Assigned to the value Resolved.
|
|
757
|
+
</Field>
|
|
758
|
+
<Field IDREF="9352c078903c3bdb23b3974b80a62454a685436a5f" Name="Priority">Normal</Field>
|
|
759
|
+
<Field IDREF="936845bafb4a88a9afd2ca4591b6a6f193b7e22a4d" Name="ShowInSelfService">TRUE</Field>
|
|
760
|
+
<Field IDREF="936929e9250b31ddfdab9e454d9432e599bf4c366c" Name="QuickJournal"/>
|
|
761
|
+
<Field IDREF="93b47adc5b314989bcb51244f986c982183b679d8b" Name="IncomingEmail">FALSE</Field>
|
|
762
|
+
</FieldList>
|
|
763
|
+
</BusinessObject>
|
|
764
|
+
<BusinessObject IDREF="9380fdd93918b3fdb320ea4865a4355ea25468ee01" Name="MailHistory" RecID="93c3c7efabdadd501939eb4643be70ccf21d09d1ad">
|
|
765
|
+
<FieldList>
|
|
766
|
+
<Field IDREF="93412229b8b69e4008692f45feb807cacae20908e9" Name="RecID">93c3c7efabdadd501939eb4643be70ccf21d09d1ad</Field>
|
|
767
|
+
<Field IDREF="93412229b89dadbf8dd91c4e5497d1c83d73c6de81" Name="JournalTypeID">9380fdd93918b3fdb320ea4865a4355ea25468ee01</Field>
|
|
768
|
+
<Field IDREF="93412229b86b8c228bf6ef4380932b030f30fdb408" Name="JournalTypeName">Mail History</Field>
|
|
769
|
+
<Field IDREF="93412229b8324b8c66ae4648dc9531d9506e5dadd6" Name="CreatedDateTime">2012-02-10T10:41:05</Field>
|
|
770
|
+
<Field IDREF="93412229b86336aa3c318346cd86c26b94c732e019" Name="CreatedBy">CSDADMIN</Field>
|
|
771
|
+
<Field IDREF="93412229b85093e6a1337841db9d280982c9c8512c" Name="CreatedByID">93546560c6334c3c105d17437c843b9557775b2e0c</Field>
|
|
772
|
+
<Field IDREF="93412229b8975650b5f42642e2a4267850dd15da74" Name="LastModDateTime">0001-01-01T00:00:00</Field>
|
|
773
|
+
<Field IDREF="93412229b8f307ad95d4de4eb9ab051f93f2d60743" Name="LastModBy"/>
|
|
774
|
+
<Field IDREF="93412229b85c2944d86a9c4f8daf28d94e590f7085" Name="LastModByID"/>
|
|
775
|
+
<Field IDREF="93412229b8f327427c68c34bd0a38218c033c58576" Name="LastModTimeStamp">0001-01-01T00:00:00</Field>
|
|
776
|
+
<Field IDREF="93412229b84ece1dd20c804bafa01e5f1c646b6ab7" Name="OwnedBy">CSDADMIN</Field>
|
|
777
|
+
<Field IDREF="93412229b82f61c68d7cdf4cc4ab1ae4b0498b1934" Name="OwnerID"/>
|
|
778
|
+
<Field IDREF="93412229b812689222697248a892de013abf636de2" Name="OwnedByTeam">System Admin</Field>
|
|
779
|
+
<Field IDREF="93412229b87d4d4679bac14642870f979935e85c5d" Name="OwnerTeamID"/>
|
|
780
|
+
<Field IDREF="9341222a14b40f469a7c304f8d91c1ff8442d44689" Name="ParentTypeID">6dd53665c0c24cab86870a21cf6434ae</Field>
|
|
781
|
+
<Field IDREF="9341222c4b89e253dd22b64d1fb16d0008bef6971f" Name="ParentRecordID">51949</Field>
|
|
782
|
+
<Field IDREF="9341223bbcef1e2b8dfa6048a2bb4be1e94bad60ac" Name="Details">Subject: Service Request #51949 Description Has Been Edited by Pierce, Eric
|
|
783
|
+
From: cherwell_test@shrm.org
|
|
784
|
+
To: epierce@automation-excellence.com
|
|
785
|
+
Date: 2/10/2012
|
|
786
|
+
|
|
787
|
+
The Description of the following ticket has been modified:
|
|
788
|
+
|
|
789
|
+
Ticket Modified: 2012-02-02T14:18:37 by Pierce, Eric
|
|
790
|
+
|
|
791
|
+
Service Group: Auto Generated
|
|
792
|
+
|
|
793
|
+
Environment: PRD
|
|
794
|
+
|
|
795
|
+
Service: Auto Generated
|
|
796
|
+
|
|
797
|
+
Subcategory: JIRA
|
|
798
|
+
|
|
799
|
+
Description: Test new cherwell ID field
|
|
800
|
+
|
|
801
|
+
{CMI: CSM066528}
|
|
802
|
+
|
|
803
|
+
</Field>
|
|
804
|
+
<Field IDREF="936845bafb4a88a9afd2ca4591b6a6f193b7e22a4d" Name="ShowInSelfService">TRUE</Field>
|
|
805
|
+
<Field IDREF="934d80e22814ae848c668c49dc9cd1ca172eb7fc83" Name="RequestType"/>
|
|
806
|
+
<Field IDREF="934d80f165833c9d64ddec47fc909b998cb59fabff" Name="HistoryType"/>
|
|
807
|
+
<Field IDREF="9352c078903c3bdb23b3974b80a62454a685436a5f" Name="Priority">Normal</Field>
|
|
808
|
+
<Field IDREF="936929e9250b31ddfdab9e454d9432e599bf4c366c" Name="QuickJournal"/>
|
|
809
|
+
<Field IDREF="9341222fdc974d3bb30f2c49d3a6844cb23dcfba8b" Name="QueueScope"/>
|
|
810
|
+
<Field IDREF="93412231e60f0ea500f34d44bfb7819129a036cdcc" Name="QueueScopeOwner"/>
|
|
811
|
+
<Field IDREF="934122333aa7c38785840c454b9997e9643890ba9d" Name="QueueID"/>
|
|
812
|
+
<Field IDREF="9341223762246265578c284c2ca52f507fe8db1c96" Name="QueueDisplayName"/>
|
|
813
|
+
<Field IDREF="93412237a5d94cf8c59eab4daf862bc46e8774ebd5" Name="QueueOperationCode"/>
|
|
814
|
+
<Field IDREF="B226B4729F5341e9B52605A3CB32A105" Name="EmailID">93c3c7eeb0de443d34abf8498c9a323a81dedd5a9e</Field>
|
|
815
|
+
</FieldList>
|
|
816
|
+
</BusinessObject>
|
|
817
|
+
<BusinessObject IDREF="9380fdd93918b3fdb320ea4865a4355ea25468ee01" Name="MailHistory" RecID="93c3c7f1013cc09416cab148e19514facae9982fb8">
|
|
818
|
+
<FieldList>
|
|
819
|
+
<Field IDREF="93412229b8b69e4008692f45feb807cacae20908e9" Name="RecID">93c3c7f1013cc09416cab148e19514facae9982fb8</Field>
|
|
820
|
+
<Field IDREF="93412229b89dadbf8dd91c4e5497d1c83d73c6de81" Name="JournalTypeID">9380fdd93918b3fdb320ea4865a4355ea25468ee01</Field>
|
|
821
|
+
<Field IDREF="93412229b86b8c228bf6ef4380932b030f30fdb408" Name="JournalTypeName">Mail History</Field>
|
|
822
|
+
<Field IDREF="93412229b8324b8c66ae4648dc9531d9506e5dadd6" Name="CreatedDateTime">2012-02-10T10:41:39</Field>
|
|
823
|
+
<Field IDREF="93412229b86336aa3c318346cd86c26b94c732e019" Name="CreatedBy">CSDADMIN</Field>
|
|
824
|
+
<Field IDREF="93412229b85093e6a1337841db9d280982c9c8512c" Name="CreatedByID">93546560c6334c3c105d17437c843b9557775b2e0c</Field>
|
|
825
|
+
<Field IDREF="93412229b8975650b5f42642e2a4267850dd15da74" Name="LastModDateTime">0001-01-01T00:00:00</Field>
|
|
826
|
+
<Field IDREF="93412229b8f307ad95d4de4eb9ab051f93f2d60743" Name="LastModBy"/>
|
|
827
|
+
<Field IDREF="93412229b85c2944d86a9c4f8daf28d94e590f7085" Name="LastModByID"/>
|
|
828
|
+
<Field IDREF="93412229b8f327427c68c34bd0a38218c033c58576" Name="LastModTimeStamp">0001-01-01T00:00:00</Field>
|
|
829
|
+
<Field IDREF="93412229b84ece1dd20c804bafa01e5f1c646b6ab7" Name="OwnedBy">CSDADMIN</Field>
|
|
830
|
+
<Field IDREF="93412229b82f61c68d7cdf4cc4ab1ae4b0498b1934" Name="OwnerID"/>
|
|
831
|
+
<Field IDREF="93412229b812689222697248a892de013abf636de2" Name="OwnedByTeam">System Admin</Field>
|
|
832
|
+
<Field IDREF="93412229b87d4d4679bac14642870f979935e85c5d" Name="OwnerTeamID"/>
|
|
833
|
+
<Field IDREF="9341222a14b40f469a7c304f8d91c1ff8442d44689" Name="ParentTypeID">6dd53665c0c24cab86870a21cf6434ae</Field>
|
|
834
|
+
<Field IDREF="9341222c4b89e253dd22b64d1fb16d0008bef6971f" Name="ParentRecordID">51949</Field>
|
|
835
|
+
<Field IDREF="9341223bbcef1e2b8dfa6048a2bb4be1e94bad60ac" Name="Details">Subject: Please Close Service Request #: 51949
|
|
836
|
+
From: cherwell_test@shrm.org
|
|
837
|
+
To: Brian.Moelk@shrm.org
|
|
838
|
+
Date: 2/10/2012
|
|
839
|
+
|
|
840
|
+
Dear Brian,
|
|
841
|
+
|
|
842
|
+
Thank you for your Service Request #51949 that was recently resolved. We are always looking for ways to improve our service, and in order to do that we would love your feedback.
|
|
843
|
+
|
|
844
|
+
Please do not REPLY to this message (doing so will open a new ticket).
|
|
845
|
+
|
|
846
|
+
Please click on the following link to tell us whether the ticket can be closed and to participate in our survey.
|
|
847
|
+
|
|
848
|
+
Click Here
|
|
849
|
+
|
|
850
|
+
Thank you!
|
|
851
|
+
-------------------------------------------------------------------------------------------------
|
|
852
|
+
Details of this ticket follow:
|
|
853
|
+
|
|
854
|
+
Service: Auto Generated
|
|
855
|
+
|
|
856
|
+
Subcategory: JIRA
|
|
857
|
+
|
|
858
|
+
Description: Test new cherwell ID field
|
|
859
|
+
|
|
860
|
+
|
|
861
|
+
|
|
862
|
+
Resolution: Closed in Jira => automated close.
|
|
863
|
+
|
|
864
|
+
{CMI: CSM066529}
|
|
865
|
+
|
|
866
|
+
</Field>
|
|
867
|
+
<Field IDREF="936845bafb4a88a9afd2ca4591b6a6f193b7e22a4d" Name="ShowInSelfService">TRUE</Field>
|
|
868
|
+
<Field IDREF="934d80e22814ae848c668c49dc9cd1ca172eb7fc83" Name="RequestType"/>
|
|
869
|
+
<Field IDREF="934d80f165833c9d64ddec47fc909b998cb59fabff" Name="HistoryType"/>
|
|
870
|
+
<Field IDREF="9352c078903c3bdb23b3974b80a62454a685436a5f" Name="Priority">Normal</Field>
|
|
871
|
+
<Field IDREF="936929e9250b31ddfdab9e454d9432e599bf4c366c" Name="QuickJournal"/>
|
|
872
|
+
<Field IDREF="9341222fdc974d3bb30f2c49d3a6844cb23dcfba8b" Name="QueueScope"/>
|
|
873
|
+
<Field IDREF="93412231e60f0ea500f34d44bfb7819129a036cdcc" Name="QueueScopeOwner"/>
|
|
874
|
+
<Field IDREF="934122333aa7c38785840c454b9997e9643890ba9d" Name="QueueID"/>
|
|
875
|
+
<Field IDREF="9341223762246265578c284c2ca52f507fe8db1c96" Name="QueueDisplayName"/>
|
|
876
|
+
<Field IDREF="93412237a5d94cf8c59eab4daf862bc46e8774ebd5" Name="QueueOperationCode"/>
|
|
877
|
+
<Field IDREF="B226B4729F5341e9B52605A3CB32A105" Name="EmailID">93c3c7f0fc27f10ed1089d49d8bd490d9e209b376e</Field>
|
|
878
|
+
</FieldList>
|
|
879
|
+
</BusinessObject>
|
|
880
|
+
</Relationship>
|
|
881
|
+
<Relationship IDREF="9366efa52078db9c203eb446078c22738fadd2dd94" Name="Incident Links SLA" TargetObjectID="933c73c2163058a1ca063b4a879ae21e1e5133f57c" TargetObjectName="SLA" Type="Linked">
|
|
882
|
+
<BusinessObject IDREF="933c73c2163058a1ca063b4a879ae21e1e5133f57c" Name="SLA" RecID="93aec497070aea63541fae4004988811547a5a70b9">Technology Services</BusinessObject>
|
|
883
|
+
</Relationship>
|
|
884
|
+
<Relationship IDREF="9369187528b417b4a17aaa4646b7f7a78b3c821be9" Name="Incident Has Tasks" TargetObjectID="9355d5ed41e384ff345b014b6cb1c6e748594aea5b" TargetObjectName="Task" Type="Owns">
|
|
885
|
+
<BusinessObject IDREF="9355d5ed41e384ff345b014b6cb1c6e748594aea5b" Name="Task" RecID="93c36d8e4f46a6c4a21d504e058b0e15e20365df37">
|
|
886
|
+
<FieldList>
|
|
887
|
+
<Field IDREF="9355d5ed41677b1e9c897e4fa9b4065d34319187f0" Name="RecID">93c36d8e4f46a6c4a21d504e058b0e15e20365df37</Field>
|
|
888
|
+
<Field IDREF="9355d5ed416bbc9408615c4145978ff8538a3f6eb4" Name="CreatedDateTime">2012-02-03T14:07:06</Field>
|
|
889
|
+
<Field IDREF="9355d5ed416a997f977756423e98e4cf2d2c383864" Name="CreatedBy">Pierce, Eric </Field>
|
|
890
|
+
<Field IDREF="9355d5ed4191b0a5e6e6ef4222ab0a1615bc1e775f" Name="CreatedByID">93b4dbf806022ef26160604b6bb75683a22d046284</Field>
|
|
891
|
+
<Field IDREF="9355d5ed4152454ced86f24d479d3abd714d9c5542" Name="LastModDateTime">2012-02-03T14:13:19</Field>
|
|
892
|
+
<Field IDREF="9355d5ed41fc550492ec39429586225e1272100f7f" Name="LastModBy">Pierce, Eric </Field>
|
|
893
|
+
<Field IDREF="9355d5ed41e884191af44447569d13636471f97d57" Name="LastModByID">93b4dbf806022ef26160604b6bb75683a22d046284</Field>
|
|
894
|
+
<Field IDREF="9355d5ed4117df7f98893a4069991cc07ae14542da" Name="OwnedBy"/>
|
|
895
|
+
<Field IDREF="9355d5ed4133155e4cb59949358b7dd850a4798df8" Name="OwnerID"/>
|
|
896
|
+
<Field IDREF="9355d5ed41cc5afcde21a64c17bd94b87a0ca82651" Name="OwnedByTeam">Web Contractors</Field>
|
|
897
|
+
<Field IDREF="9355d5ed410697aaea29614cd993dc857096c9f8d7" Name="OwnerTeamID">93b10b0b1da3c4ba581a644d9582d9a0b65e3a978d</Field>
|
|
898
|
+
<Field IDREF="9355d5ed6ca15a8308c5e24389b2138b3aa9b6c7fa" Name="TaskType">Action</Field>
|
|
899
|
+
<Field IDREF="9355d5ef648edf7a8ed5604d56af11170cce5dc25e" Name="TaskDescription">Subtask 1 modified description</Field>
|
|
900
|
+
<Field IDREF="9355d5f0a511a29076790f44538a28912d1acfde3e" Name="StartDateTime">2012-02-03T14:07:06</Field>
|
|
901
|
+
<Field IDREF="9355d6d6f3d7531087eab4456482100476d46ac59b" Name="ParentID">93c36079d38edecbdbb2484375b043731ac82ae781</Field>
|
|
902
|
+
<Field IDREF="9355d6d84625cc7c1a7a48435ea878328f1646c7af" Name="ParentTypeID">6dd53665c0c24cab86870a21cf6434ae</Field>
|
|
903
|
+
<Field IDREF="9365917a2d7973856a140a49fe9fb3ce04a06cd76b" Name="LastModTimeStamp">0001-01-01T00:00:00</Field>
|
|
904
|
+
<Field IDREF="9368f13df2afdec4a821254f4784d3f0075aeb57a5" Name="AssignedToID"/>
|
|
905
|
+
<Field IDREF="9368f13d3d8af7b0dd83a641829eed336e3d44152b" Name="AssignedTo"/>
|
|
906
|
+
<Field IDREF="9368f1403d951e9022a67c41f5b58816ad460e2572" Name="AssignedToTeamID"/>
|
|
907
|
+
<Field IDREF="9368f13fe36d569f9744694d9aa469d95d5346e444" Name="AssignedToTeam"/>
|
|
908
|
+
<Field IDREF="9368f144c4290cc902bcf348fba96c062b9b85e8ef" Name="Notes"/>
|
|
909
|
+
<Field IDREF="9368f12af5d798fca7d0a94cb393f7711daf0e6f8b" Name="AcknowledgedByID"/>
|
|
910
|
+
<Field IDREF="9368f12a7e5499855deb1443b89e2d4cdb738db0a3" Name="AcknowledgedBy"/>
|
|
911
|
+
<Field IDREF="9368f12da37cc7c9918710424a956469357c518b30" Name="AcknowledgedDateTime">0001-01-01T00:00:00</Field>
|
|
912
|
+
<Field IDREF="9368f12b5706fddd62c6cf4a189e65c3a27a0cb5ce" Name="AcknowledgedComment"/>
|
|
913
|
+
<Field IDREF="9355d5f72b5314be2c2def46de8465351073d83c28" Name="ResolvedByID"/>
|
|
914
|
+
<Field IDREF="9355d5f19809ff83d2d6884d1b962a262b6e06e5b5" Name="ResolvedBy"/>
|
|
915
|
+
<Field IDREF="9355d5f1f22b99eb1f359246928742bc550d4830e2" Name="ResolvedDateTime">0001-01-01T00:00:00</Field>
|
|
916
|
+
<Field IDREF="9355d5f958b17900f038c84d69adfa3ed25677621c" Name="ResolutionCode"/>
|
|
917
|
+
<Field IDREF="9355d5fabd7763ad02894d43eca25b5432e555e1c6" Name="CompletionDetails"/>
|
|
918
|
+
<Field IDREF="9362bc13dc436b4bb7b7244be39f794d31e199d00b" Name="TaskDurationInHours">0.00</Field>
|
|
919
|
+
<Field IDREF="9368f0fb7b744108a666984c21afc932562eb7dc16" Name="Status">Assigned</Field>
|
|
920
|
+
<Field IDREF="936942d76eb9d60d435105487199c3c3de63501ad9" Name="Availabiltiy"/>
|
|
921
|
+
<Field IDREF="936942d955962731bfa57b4cf59ad88b9d20817b3c" Name="Email"/>
|
|
922
|
+
<Field IDREF="936942da8a42bd91ba52e14e279f78c84827588844" Name="Phone"/>
|
|
923
|
+
<Field IDREF="936942dc64612d8d336ff3421b9bebbc584138d0ff" Name="CellPhone"/>
|
|
924
|
+
<Field IDREF="9369a1ea7a0da7dfc6f2db4ef78b23765919310b9f" Name="LimitAssigneeByTeam"/>
|
|
925
|
+
<Field IDREF="9387d7edcd90b26af435a5407abac99d264bb2dfcb" Name="ParentTypeName">Incident</Field>
|
|
926
|
+
<Field IDREF="9387d7efd191c18d9f954747a08ed7765b883e0925" Name="ParentPublicID">51949</Field>
|
|
927
|
+
<Field IDREF="9387d8ddde75fcad78321947049bd018b4068ede05" Name="TaskOrder">0.00</Field>
|
|
928
|
+
<Field IDREF="9388ab37b7a2939f20c8f04a0aa276dde3f04a1db9" Name="ParentActivity"/>
|
|
929
|
+
<Field IDREF="9388ab3ed686a256e0490e43fda89d7438ec385440" Name="ActivityOrder">0</Field>
|
|
930
|
+
<Field IDREF="9388ab43a4e43bbf36c5ad4e58a8578d5c147f2b9b" Name="ParentActivityOrder">0</Field>
|
|
931
|
+
<Field IDREF="938b647fb54f0efcb90b894beda424baef2e8e6029" Name="DependsOnName"/>
|
|
932
|
+
<Field IDREF="938b648f158b4a123120214f35b329971b9e055279" Name="DependsOnID"/>
|
|
933
|
+
<Field IDREF="938b6490c1c9d876ee004b45b6b2d83b5d3b9d97fc" Name="TaskActive">TRUE</Field>
|
|
934
|
+
<Field IDREF="938b649246cfdb5b6d51f148c5acb7364abcc661ca" Name="DependsOnStatus"/>
|
|
935
|
+
<Field IDREF="938b6570e5acebac7bc2a5478fb267d9248c0d319f" Name="Name"/>
|
|
936
|
+
<Field IDREF="93948f6bd8feb461e8ce344d17b742085840eda366" Name="EndDateTime">2012-02-03T14:37:06</Field>
|
|
937
|
+
<Field IDREF="93948f6eb1016504463a5e4dad81a5c2ee8b6248b3" Name="Location"/>
|
|
938
|
+
<Field IDREF="93ae5c81c6efec4ecb7ea441ba9442dcce8104a549" Name="OwnedByNonCherwellUser">FALSE</Field>
|
|
939
|
+
<Field IDREF="93b118d2fec858f3c90ac54af78cd19e43f575fbb4" Name="TaskID">2796</Field>
|
|
940
|
+
<Field IDREF="93b26d767fb1b41d09bd0c4fb280e06b1bbb1e7e19" Name="OwnedByEmail"/>
|
|
941
|
+
<Field IDREF="93b270762452d77ed16ad6464cabddaea3e48387a7" Name="TeamNotified">FALSE</Field>
|
|
942
|
+
<Field IDREF="93b367cfbd23f3c5bfdd38422a9984154fa2a7c691" Name="ActiveBy"/>
|
|
943
|
+
<Field IDREF="93b367d09000c9c244d1dd44e18a788d21ecf567e6" Name="ActiveByID"/>
|
|
944
|
+
<Field IDREF="93b367d125e3912fba2535402188616e5cdee9c6d9" Name="ActiveDateTime">0001-01-01T00:00:00</Field>
|
|
945
|
+
<Field IDREF="93b3780a3b7ea64e6349434ebda457fdd67a06755d" Name="CreatedByCustomer">FALSE</Field>
|
|
946
|
+
</FieldList>
|
|
947
|
+
</BusinessObject>
|
|
948
|
+
<BusinessObject IDREF="9355d5ed41e384ff345b014b6cb1c6e748594aea5b" Name="Task" RecID="93c36d8f5b938f1509aaa746c8bf3bb297ac5f1ef4">
|
|
949
|
+
<FieldList>
|
|
950
|
+
<Field IDREF="9355d5ed41677b1e9c897e4fa9b4065d34319187f0" Name="RecID">93c36d8f5b938f1509aaa746c8bf3bb297ac5f1ef4</Field>
|
|
951
|
+
<Field IDREF="9355d5ed416bbc9408615c4145978ff8538a3f6eb4" Name="CreatedDateTime">2012-02-03T14:07:40</Field>
|
|
952
|
+
<Field IDREF="9355d5ed416a997f977756423e98e4cf2d2c383864" Name="CreatedBy">Pierce, Eric </Field>
|
|
953
|
+
<Field IDREF="9355d5ed4191b0a5e6e6ef4222ab0a1615bc1e775f" Name="CreatedByID">93b4dbf806022ef26160604b6bb75683a22d046284</Field>
|
|
954
|
+
<Field IDREF="9355d5ed4152454ced86f24d479d3abd714d9c5542" Name="LastModDateTime">2012-02-03T14:09:35</Field>
|
|
955
|
+
<Field IDREF="9355d5ed41fc550492ec39429586225e1272100f7f" Name="LastModBy">Pierce, Eric </Field>
|
|
956
|
+
<Field IDREF="9355d5ed41e884191af44447569d13636471f97d57" Name="LastModByID">93b4dbf806022ef26160604b6bb75683a22d046284</Field>
|
|
957
|
+
<Field IDREF="9355d5ed4117df7f98893a4069991cc07ae14542da" Name="OwnedBy"/>
|
|
958
|
+
<Field IDREF="9355d5ed4133155e4cb59949358b7dd850a4798df8" Name="OwnerID"/>
|
|
959
|
+
<Field IDREF="9355d5ed41cc5afcde21a64c17bd94b87a0ca82651" Name="OwnedByTeam">Web Contractors</Field>
|
|
960
|
+
<Field IDREF="9355d5ed410697aaea29614cd993dc857096c9f8d7" Name="OwnerTeamID">93b10b0b1da3c4ba581a644d9582d9a0b65e3a978d</Field>
|
|
961
|
+
<Field IDREF="9355d5ed6ca15a8308c5e24389b2138b3aa9b6c7fa" Name="TaskType">Action</Field>
|
|
962
|
+
<Field IDREF="9355d5ef648edf7a8ed5604d56af11170cce5dc25e" Name="TaskDescription">Subtask 2</Field>
|
|
963
|
+
<Field IDREF="9355d5f0a511a29076790f44538a28912d1acfde3e" Name="StartDateTime">2012-02-03T14:07:40</Field>
|
|
964
|
+
<Field IDREF="9355d6d6f3d7531087eab4456482100476d46ac59b" Name="ParentID">93c36079d38edecbdbb2484375b043731ac82ae781</Field>
|
|
965
|
+
<Field IDREF="9355d6d84625cc7c1a7a48435ea878328f1646c7af" Name="ParentTypeID">6dd53665c0c24cab86870a21cf6434ae</Field>
|
|
966
|
+
<Field IDREF="9365917a2d7973856a140a49fe9fb3ce04a06cd76b" Name="LastModTimeStamp">0001-01-01T00:00:00</Field>
|
|
967
|
+
<Field IDREF="9368f13df2afdec4a821254f4784d3f0075aeb57a5" Name="AssignedToID"/>
|
|
968
|
+
<Field IDREF="9368f13d3d8af7b0dd83a641829eed336e3d44152b" Name="AssignedTo"/>
|
|
969
|
+
<Field IDREF="9368f1403d951e9022a67c41f5b58816ad460e2572" Name="AssignedToTeamID"/>
|
|
970
|
+
<Field IDREF="9368f13fe36d569f9744694d9aa469d95d5346e444" Name="AssignedToTeam"/>
|
|
971
|
+
<Field IDREF="9368f144c4290cc902bcf348fba96c062b9b85e8ef" Name="Notes"/>
|
|
972
|
+
<Field IDREF="9368f12af5d798fca7d0a94cb393f7711daf0e6f8b" Name="AcknowledgedByID"/>
|
|
973
|
+
<Field IDREF="9368f12a7e5499855deb1443b89e2d4cdb738db0a3" Name="AcknowledgedBy"/>
|
|
974
|
+
<Field IDREF="9368f12da37cc7c9918710424a956469357c518b30" Name="AcknowledgedDateTime">0001-01-01T00:00:00</Field>
|
|
975
|
+
<Field IDREF="9368f12b5706fddd62c6cf4a189e65c3a27a0cb5ce" Name="AcknowledgedComment"/>
|
|
976
|
+
<Field IDREF="9355d5f72b5314be2c2def46de8465351073d83c28" Name="ResolvedByID"/>
|
|
977
|
+
<Field IDREF="9355d5f19809ff83d2d6884d1b962a262b6e06e5b5" Name="ResolvedBy"/>
|
|
978
|
+
<Field IDREF="9355d5f1f22b99eb1f359246928742bc550d4830e2" Name="ResolvedDateTime">0001-01-01T00:00:00</Field>
|
|
979
|
+
<Field IDREF="9355d5f958b17900f038c84d69adfa3ed25677621c" Name="ResolutionCode"/>
|
|
980
|
+
<Field IDREF="9355d5fabd7763ad02894d43eca25b5432e555e1c6" Name="CompletionDetails"/>
|
|
981
|
+
<Field IDREF="9362bc13dc436b4bb7b7244be39f794d31e199d00b" Name="TaskDurationInHours">0.00</Field>
|
|
982
|
+
<Field IDREF="9368f0fb7b744108a666984c21afc932562eb7dc16" Name="Status">Assigned</Field>
|
|
983
|
+
<Field IDREF="936942d76eb9d60d435105487199c3c3de63501ad9" Name="Availabiltiy"/>
|
|
984
|
+
<Field IDREF="936942d955962731bfa57b4cf59ad88b9d20817b3c" Name="Email"/>
|
|
985
|
+
<Field IDREF="936942da8a42bd91ba52e14e279f78c84827588844" Name="Phone"/>
|
|
986
|
+
<Field IDREF="936942dc64612d8d336ff3421b9bebbc584138d0ff" Name="CellPhone"/>
|
|
987
|
+
<Field IDREF="9369a1ea7a0da7dfc6f2db4ef78b23765919310b9f" Name="LimitAssigneeByTeam"/>
|
|
988
|
+
<Field IDREF="9387d7edcd90b26af435a5407abac99d264bb2dfcb" Name="ParentTypeName">Incident</Field>
|
|
989
|
+
<Field IDREF="9387d7efd191c18d9f954747a08ed7765b883e0925" Name="ParentPublicID">51949</Field>
|
|
990
|
+
<Field IDREF="9387d8ddde75fcad78321947049bd018b4068ede05" Name="TaskOrder">0.00</Field>
|
|
991
|
+
<Field IDREF="9388ab37b7a2939f20c8f04a0aa276dde3f04a1db9" Name="ParentActivity"/>
|
|
992
|
+
<Field IDREF="9388ab3ed686a256e0490e43fda89d7438ec385440" Name="ActivityOrder">0</Field>
|
|
993
|
+
<Field IDREF="9388ab43a4e43bbf36c5ad4e58a8578d5c147f2b9b" Name="ParentActivityOrder">0</Field>
|
|
994
|
+
<Field IDREF="938b647fb54f0efcb90b894beda424baef2e8e6029" Name="DependsOnName"/>
|
|
995
|
+
<Field IDREF="938b648f158b4a123120214f35b329971b9e055279" Name="DependsOnID"/>
|
|
996
|
+
<Field IDREF="938b6490c1c9d876ee004b45b6b2d83b5d3b9d97fc" Name="TaskActive">TRUE</Field>
|
|
997
|
+
<Field IDREF="938b649246cfdb5b6d51f148c5acb7364abcc661ca" Name="DependsOnStatus"/>
|
|
998
|
+
<Field IDREF="938b6570e5acebac7bc2a5478fb267d9248c0d319f" Name="Name"/>
|
|
999
|
+
<Field IDREF="93948f6bd8feb461e8ce344d17b742085840eda366" Name="EndDateTime">2012-02-03T14:37:40</Field>
|
|
1000
|
+
<Field IDREF="93948f6eb1016504463a5e4dad81a5c2ee8b6248b3" Name="Location"/>
|
|
1001
|
+
<Field IDREF="93ae5c81c6efec4ecb7ea441ba9442dcce8104a549" Name="OwnedByNonCherwellUser">FALSE</Field>
|
|
1002
|
+
<Field IDREF="93b118d2fec858f3c90ac54af78cd19e43f575fbb4" Name="TaskID">2797</Field>
|
|
1003
|
+
<Field IDREF="93b26d767fb1b41d09bd0c4fb280e06b1bbb1e7e19" Name="OwnedByEmail"/>
|
|
1004
|
+
<Field IDREF="93b270762452d77ed16ad6464cabddaea3e48387a7" Name="TeamNotified">FALSE</Field>
|
|
1005
|
+
<Field IDREF="93b367cfbd23f3c5bfdd38422a9984154fa2a7c691" Name="ActiveBy"/>
|
|
1006
|
+
<Field IDREF="93b367d09000c9c244d1dd44e18a788d21ecf567e6" Name="ActiveByID"/>
|
|
1007
|
+
<Field IDREF="93b367d125e3912fba2535402188616e5cdee9c6d9" Name="ActiveDateTime">0001-01-01T00:00:00</Field>
|
|
1008
|
+
<Field IDREF="93b3780a3b7ea64e6349434ebda457fdd67a06755d" Name="CreatedByCustomer">FALSE</Field>
|
|
1009
|
+
</FieldList>
|
|
1010
|
+
</BusinessObject>
|
|
1011
|
+
<BusinessObject IDREF="9355d5ed41e384ff345b014b6cb1c6e748594aea5b" Name="Task" RecID="93c36d909a70dc0f23d13741099d93437a8311638c">
|
|
1012
|
+
<FieldList>
|
|
1013
|
+
<Field IDREF="9355d5ed41677b1e9c897e4fa9b4065d34319187f0" Name="RecID">93c36d909a70dc0f23d13741099d93437a8311638c</Field>
|
|
1014
|
+
<Field IDREF="9355d5ed416bbc9408615c4145978ff8538a3f6eb4" Name="CreatedDateTime">2012-02-03T14:08:08</Field>
|
|
1015
|
+
<Field IDREF="9355d5ed416a997f977756423e98e4cf2d2c383864" Name="CreatedBy">Pierce, Eric </Field>
|
|
1016
|
+
<Field IDREF="9355d5ed4191b0a5e6e6ef4222ab0a1615bc1e775f" Name="CreatedByID">93b4dbf806022ef26160604b6bb75683a22d046284</Field>
|
|
1017
|
+
<Field IDREF="9355d5ed4152454ced86f24d479d3abd714d9c5542" Name="LastModDateTime">2012-02-03T14:10:07</Field>
|
|
1018
|
+
<Field IDREF="9355d5ed41fc550492ec39429586225e1272100f7f" Name="LastModBy">Pierce, Eric </Field>
|
|
1019
|
+
<Field IDREF="9355d5ed41e884191af44447569d13636471f97d57" Name="LastModByID">93b4dbf806022ef26160604b6bb75683a22d046284</Field>
|
|
1020
|
+
<Field IDREF="9355d5ed4117df7f98893a4069991cc07ae14542da" Name="OwnedBy"/>
|
|
1021
|
+
<Field IDREF="9355d5ed4133155e4cb59949358b7dd850a4798df8" Name="OwnerID"/>
|
|
1022
|
+
<Field IDREF="9355d5ed41cc5afcde21a64c17bd94b87a0ca82651" Name="OwnedByTeam">Web Contractors</Field>
|
|
1023
|
+
<Field IDREF="9355d5ed410697aaea29614cd993dc857096c9f8d7" Name="OwnerTeamID">93b10b0b1da3c4ba581a644d9582d9a0b65e3a978d</Field>
|
|
1024
|
+
<Field IDREF="9355d5ed6ca15a8308c5e24389b2138b3aa9b6c7fa" Name="TaskType">Action</Field>
|
|
1025
|
+
<Field IDREF="9355d5ef648edf7a8ed5604d56af11170cce5dc25e" Name="TaskDescription">Subtask 4</Field>
|
|
1026
|
+
<Field IDREF="9355d5f0a511a29076790f44538a28912d1acfde3e" Name="StartDateTime">2012-02-03T14:08:08</Field>
|
|
1027
|
+
<Field IDREF="9355d6d6f3d7531087eab4456482100476d46ac59b" Name="ParentID">93c36079d38edecbdbb2484375b043731ac82ae781</Field>
|
|
1028
|
+
<Field IDREF="9355d6d84625cc7c1a7a48435ea878328f1646c7af" Name="ParentTypeID">6dd53665c0c24cab86870a21cf6434ae</Field>
|
|
1029
|
+
<Field IDREF="9365917a2d7973856a140a49fe9fb3ce04a06cd76b" Name="LastModTimeStamp">0001-01-01T00:00:00</Field>
|
|
1030
|
+
<Field IDREF="9368f13df2afdec4a821254f4784d3f0075aeb57a5" Name="AssignedToID"/>
|
|
1031
|
+
<Field IDREF="9368f13d3d8af7b0dd83a641829eed336e3d44152b" Name="AssignedTo"/>
|
|
1032
|
+
<Field IDREF="9368f1403d951e9022a67c41f5b58816ad460e2572" Name="AssignedToTeamID"/>
|
|
1033
|
+
<Field IDREF="9368f13fe36d569f9744694d9aa469d95d5346e444" Name="AssignedToTeam"/>
|
|
1034
|
+
<Field IDREF="9368f144c4290cc902bcf348fba96c062b9b85e8ef" Name="Notes"/>
|
|
1035
|
+
<Field IDREF="9368f12af5d798fca7d0a94cb393f7711daf0e6f8b" Name="AcknowledgedByID"/>
|
|
1036
|
+
<Field IDREF="9368f12a7e5499855deb1443b89e2d4cdb738db0a3" Name="AcknowledgedBy"/>
|
|
1037
|
+
<Field IDREF="9368f12da37cc7c9918710424a956469357c518b30" Name="AcknowledgedDateTime">0001-01-01T00:00:00</Field>
|
|
1038
|
+
<Field IDREF="9368f12b5706fddd62c6cf4a189e65c3a27a0cb5ce" Name="AcknowledgedComment"/>
|
|
1039
|
+
<Field IDREF="9355d5f72b5314be2c2def46de8465351073d83c28" Name="ResolvedByID"/>
|
|
1040
|
+
<Field IDREF="9355d5f19809ff83d2d6884d1b962a262b6e06e5b5" Name="ResolvedBy"/>
|
|
1041
|
+
<Field IDREF="9355d5f1f22b99eb1f359246928742bc550d4830e2" Name="ResolvedDateTime">0001-01-01T00:00:00</Field>
|
|
1042
|
+
<Field IDREF="9355d5f958b17900f038c84d69adfa3ed25677621c" Name="ResolutionCode"/>
|
|
1043
|
+
<Field IDREF="9355d5fabd7763ad02894d43eca25b5432e555e1c6" Name="CompletionDetails"/>
|
|
1044
|
+
<Field IDREF="9362bc13dc436b4bb7b7244be39f794d31e199d00b" Name="TaskDurationInHours">0.00</Field>
|
|
1045
|
+
<Field IDREF="9368f0fb7b744108a666984c21afc932562eb7dc16" Name="Status">Assigned</Field>
|
|
1046
|
+
<Field IDREF="936942d76eb9d60d435105487199c3c3de63501ad9" Name="Availabiltiy"/>
|
|
1047
|
+
<Field IDREF="936942d955962731bfa57b4cf59ad88b9d20817b3c" Name="Email"/>
|
|
1048
|
+
<Field IDREF="936942da8a42bd91ba52e14e279f78c84827588844" Name="Phone"/>
|
|
1049
|
+
<Field IDREF="936942dc64612d8d336ff3421b9bebbc584138d0ff" Name="CellPhone"/>
|
|
1050
|
+
<Field IDREF="9369a1ea7a0da7dfc6f2db4ef78b23765919310b9f" Name="LimitAssigneeByTeam"/>
|
|
1051
|
+
<Field IDREF="9387d7edcd90b26af435a5407abac99d264bb2dfcb" Name="ParentTypeName">Incident</Field>
|
|
1052
|
+
<Field IDREF="9387d7efd191c18d9f954747a08ed7765b883e0925" Name="ParentPublicID">51949</Field>
|
|
1053
|
+
<Field IDREF="9387d8ddde75fcad78321947049bd018b4068ede05" Name="TaskOrder">0.00</Field>
|
|
1054
|
+
<Field IDREF="9388ab37b7a2939f20c8f04a0aa276dde3f04a1db9" Name="ParentActivity"/>
|
|
1055
|
+
<Field IDREF="9388ab3ed686a256e0490e43fda89d7438ec385440" Name="ActivityOrder">0</Field>
|
|
1056
|
+
<Field IDREF="9388ab43a4e43bbf36c5ad4e58a8578d5c147f2b9b" Name="ParentActivityOrder">0</Field>
|
|
1057
|
+
<Field IDREF="938b647fb54f0efcb90b894beda424baef2e8e6029" Name="DependsOnName"/>
|
|
1058
|
+
<Field IDREF="938b648f158b4a123120214f35b329971b9e055279" Name="DependsOnID"/>
|
|
1059
|
+
<Field IDREF="938b6490c1c9d876ee004b45b6b2d83b5d3b9d97fc" Name="TaskActive">TRUE</Field>
|
|
1060
|
+
<Field IDREF="938b649246cfdb5b6d51f148c5acb7364abcc661ca" Name="DependsOnStatus"/>
|
|
1061
|
+
<Field IDREF="938b6570e5acebac7bc2a5478fb267d9248c0d319f" Name="Name"/>
|
|
1062
|
+
<Field IDREF="93948f6bd8feb461e8ce344d17b742085840eda366" Name="EndDateTime">2012-02-03T14:38:08</Field>
|
|
1063
|
+
<Field IDREF="93948f6eb1016504463a5e4dad81a5c2ee8b6248b3" Name="Location"/>
|
|
1064
|
+
<Field IDREF="93ae5c81c6efec4ecb7ea441ba9442dcce8104a549" Name="OwnedByNonCherwellUser">FALSE</Field>
|
|
1065
|
+
<Field IDREF="93b118d2fec858f3c90ac54af78cd19e43f575fbb4" Name="TaskID">2799</Field>
|
|
1066
|
+
<Field IDREF="93b26d767fb1b41d09bd0c4fb280e06b1bbb1e7e19" Name="OwnedByEmail"/>
|
|
1067
|
+
<Field IDREF="93b270762452d77ed16ad6464cabddaea3e48387a7" Name="TeamNotified">FALSE</Field>
|
|
1068
|
+
<Field IDREF="93b367cfbd23f3c5bfdd38422a9984154fa2a7c691" Name="ActiveBy"/>
|
|
1069
|
+
<Field IDREF="93b367d09000c9c244d1dd44e18a788d21ecf567e6" Name="ActiveByID"/>
|
|
1070
|
+
<Field IDREF="93b367d125e3912fba2535402188616e5cdee9c6d9" Name="ActiveDateTime">0001-01-01T00:00:00</Field>
|
|
1071
|
+
<Field IDREF="93b3780a3b7ea64e6349434ebda457fdd67a06755d" Name="CreatedByCustomer">FALSE</Field>
|
|
1072
|
+
</FieldList>
|
|
1073
|
+
</BusinessObject>
|
|
1074
|
+
<BusinessObject IDREF="9355d5ed41e384ff345b014b6cb1c6e748594aea5b" Name="Task" RecID="93c36d909ab31b36c1f677479fb84456aeb0ce44f1">
|
|
1075
|
+
<FieldList>
|
|
1076
|
+
<Field IDREF="9355d5ed41677b1e9c897e4fa9b4065d34319187f0" Name="RecID">93c36d909ab31b36c1f677479fb84456aeb0ce44f1</Field>
|
|
1077
|
+
<Field IDREF="9355d5ed416bbc9408615c4145978ff8538a3f6eb4" Name="CreatedDateTime">2012-02-03T14:08:06</Field>
|
|
1078
|
+
<Field IDREF="9355d5ed416a997f977756423e98e4cf2d2c383864" Name="CreatedBy">Pierce, Eric </Field>
|
|
1079
|
+
<Field IDREF="9355d5ed4191b0a5e6e6ef4222ab0a1615bc1e775f" Name="CreatedByID">93b4dbf806022ef26160604b6bb75683a22d046284</Field>
|
|
1080
|
+
<Field IDREF="9355d5ed4152454ced86f24d479d3abd714d9c5542" Name="LastModDateTime">2012-02-03T14:10:07</Field>
|
|
1081
|
+
<Field IDREF="9355d5ed41fc550492ec39429586225e1272100f7f" Name="LastModBy">Pierce, Eric </Field>
|
|
1082
|
+
<Field IDREF="9355d5ed41e884191af44447569d13636471f97d57" Name="LastModByID">93b4dbf806022ef26160604b6bb75683a22d046284</Field>
|
|
1083
|
+
<Field IDREF="9355d5ed4117df7f98893a4069991cc07ae14542da" Name="OwnedBy"/>
|
|
1084
|
+
<Field IDREF="9355d5ed4133155e4cb59949358b7dd850a4798df8" Name="OwnerID"/>
|
|
1085
|
+
<Field IDREF="9355d5ed41cc5afcde21a64c17bd94b87a0ca82651" Name="OwnedByTeam">Web Contractors</Field>
|
|
1086
|
+
<Field IDREF="9355d5ed410697aaea29614cd993dc857096c9f8d7" Name="OwnerTeamID">93b10b0b1da3c4ba581a644d9582d9a0b65e3a978d</Field>
|
|
1087
|
+
<Field IDREF="9355d5ed6ca15a8308c5e24389b2138b3aa9b6c7fa" Name="TaskType">Action</Field>
|
|
1088
|
+
<Field IDREF="9355d5ef648edf7a8ed5604d56af11170cce5dc25e" Name="TaskDescription">Subtask 3</Field>
|
|
1089
|
+
<Field IDREF="9355d5f0a511a29076790f44538a28912d1acfde3e" Name="StartDateTime">2012-02-03T14:08:06</Field>
|
|
1090
|
+
<Field IDREF="9355d6d6f3d7531087eab4456482100476d46ac59b" Name="ParentID">93c36079d38edecbdbb2484375b043731ac82ae781</Field>
|
|
1091
|
+
<Field IDREF="9355d6d84625cc7c1a7a48435ea878328f1646c7af" Name="ParentTypeID">6dd53665c0c24cab86870a21cf6434ae</Field>
|
|
1092
|
+
<Field IDREF="9365917a2d7973856a140a49fe9fb3ce04a06cd76b" Name="LastModTimeStamp">0001-01-01T00:00:00</Field>
|
|
1093
|
+
<Field IDREF="9368f13df2afdec4a821254f4784d3f0075aeb57a5" Name="AssignedToID"/>
|
|
1094
|
+
<Field IDREF="9368f13d3d8af7b0dd83a641829eed336e3d44152b" Name="AssignedTo"/>
|
|
1095
|
+
<Field IDREF="9368f1403d951e9022a67c41f5b58816ad460e2572" Name="AssignedToTeamID"/>
|
|
1096
|
+
<Field IDREF="9368f13fe36d569f9744694d9aa469d95d5346e444" Name="AssignedToTeam"/>
|
|
1097
|
+
<Field IDREF="9368f144c4290cc902bcf348fba96c062b9b85e8ef" Name="Notes"/>
|
|
1098
|
+
<Field IDREF="9368f12af5d798fca7d0a94cb393f7711daf0e6f8b" Name="AcknowledgedByID"/>
|
|
1099
|
+
<Field IDREF="9368f12a7e5499855deb1443b89e2d4cdb738db0a3" Name="AcknowledgedBy"/>
|
|
1100
|
+
<Field IDREF="9368f12da37cc7c9918710424a956469357c518b30" Name="AcknowledgedDateTime">0001-01-01T00:00:00</Field>
|
|
1101
|
+
<Field IDREF="9368f12b5706fddd62c6cf4a189e65c3a27a0cb5ce" Name="AcknowledgedComment"/>
|
|
1102
|
+
<Field IDREF="9355d5f72b5314be2c2def46de8465351073d83c28" Name="ResolvedByID"/>
|
|
1103
|
+
<Field IDREF="9355d5f19809ff83d2d6884d1b962a262b6e06e5b5" Name="ResolvedBy"/>
|
|
1104
|
+
<Field IDREF="9355d5f1f22b99eb1f359246928742bc550d4830e2" Name="ResolvedDateTime">0001-01-01T00:00:00</Field>
|
|
1105
|
+
<Field IDREF="9355d5f958b17900f038c84d69adfa3ed25677621c" Name="ResolutionCode"/>
|
|
1106
|
+
<Field IDREF="9355d5fabd7763ad02894d43eca25b5432e555e1c6" Name="CompletionDetails"/>
|
|
1107
|
+
<Field IDREF="9362bc13dc436b4bb7b7244be39f794d31e199d00b" Name="TaskDurationInHours">0.00</Field>
|
|
1108
|
+
<Field IDREF="9368f0fb7b744108a666984c21afc932562eb7dc16" Name="Status">Assigned</Field>
|
|
1109
|
+
<Field IDREF="936942d76eb9d60d435105487199c3c3de63501ad9" Name="Availabiltiy"/>
|
|
1110
|
+
<Field IDREF="936942d955962731bfa57b4cf59ad88b9d20817b3c" Name="Email"/>
|
|
1111
|
+
<Field IDREF="936942da8a42bd91ba52e14e279f78c84827588844" Name="Phone"/>
|
|
1112
|
+
<Field IDREF="936942dc64612d8d336ff3421b9bebbc584138d0ff" Name="CellPhone"/>
|
|
1113
|
+
<Field IDREF="9369a1ea7a0da7dfc6f2db4ef78b23765919310b9f" Name="LimitAssigneeByTeam"/>
|
|
1114
|
+
<Field IDREF="9387d7edcd90b26af435a5407abac99d264bb2dfcb" Name="ParentTypeName">Incident</Field>
|
|
1115
|
+
<Field IDREF="9387d7efd191c18d9f954747a08ed7765b883e0925" Name="ParentPublicID">51949</Field>
|
|
1116
|
+
<Field IDREF="9387d8ddde75fcad78321947049bd018b4068ede05" Name="TaskOrder">0.00</Field>
|
|
1117
|
+
<Field IDREF="9388ab37b7a2939f20c8f04a0aa276dde3f04a1db9" Name="ParentActivity"/>
|
|
1118
|
+
<Field IDREF="9388ab3ed686a256e0490e43fda89d7438ec385440" Name="ActivityOrder">0</Field>
|
|
1119
|
+
<Field IDREF="9388ab43a4e43bbf36c5ad4e58a8578d5c147f2b9b" Name="ParentActivityOrder">0</Field>
|
|
1120
|
+
<Field IDREF="938b647fb54f0efcb90b894beda424baef2e8e6029" Name="DependsOnName"/>
|
|
1121
|
+
<Field IDREF="938b648f158b4a123120214f35b329971b9e055279" Name="DependsOnID"/>
|
|
1122
|
+
<Field IDREF="938b6490c1c9d876ee004b45b6b2d83b5d3b9d97fc" Name="TaskActive">TRUE</Field>
|
|
1123
|
+
<Field IDREF="938b649246cfdb5b6d51f148c5acb7364abcc661ca" Name="DependsOnStatus"/>
|
|
1124
|
+
<Field IDREF="938b6570e5acebac7bc2a5478fb267d9248c0d319f" Name="Name"/>
|
|
1125
|
+
<Field IDREF="93948f6bd8feb461e8ce344d17b742085840eda366" Name="EndDateTime">2012-02-03T14:38:06</Field>
|
|
1126
|
+
<Field IDREF="93948f6eb1016504463a5e4dad81a5c2ee8b6248b3" Name="Location"/>
|
|
1127
|
+
<Field IDREF="93ae5c81c6efec4ecb7ea441ba9442dcce8104a549" Name="OwnedByNonCherwellUser">FALSE</Field>
|
|
1128
|
+
<Field IDREF="93b118d2fec858f3c90ac54af78cd19e43f575fbb4" Name="TaskID">2798</Field>
|
|
1129
|
+
<Field IDREF="93b26d767fb1b41d09bd0c4fb280e06b1bbb1e7e19" Name="OwnedByEmail"/>
|
|
1130
|
+
<Field IDREF="93b270762452d77ed16ad6464cabddaea3e48387a7" Name="TeamNotified">FALSE</Field>
|
|
1131
|
+
<Field IDREF="93b367cfbd23f3c5bfdd38422a9984154fa2a7c691" Name="ActiveBy"/>
|
|
1132
|
+
<Field IDREF="93b367d09000c9c244d1dd44e18a788d21ecf567e6" Name="ActiveByID"/>
|
|
1133
|
+
<Field IDREF="93b367d125e3912fba2535402188616e5cdee9c6d9" Name="ActiveDateTime">0001-01-01T00:00:00</Field>
|
|
1134
|
+
<Field IDREF="93b3780a3b7ea64e6349434ebda457fdd67a06755d" Name="CreatedByCustomer">FALSE</Field>
|
|
1135
|
+
</FieldList>
|
|
1136
|
+
</BusinessObject>
|
|
1137
|
+
<BusinessObject IDREF="9355d5ed41e384ff345b014b6cb1c6e748594aea5b" Name="Task" RecID="93c36d909bc67dc00894904c49812b3bc08ae5d572">
|
|
1138
|
+
<FieldList>
|
|
1139
|
+
<Field IDREF="9355d5ed41677b1e9c897e4fa9b4065d34319187f0" Name="RecID">93c36d909bc67dc00894904c49812b3bc08ae5d572</Field>
|
|
1140
|
+
<Field IDREF="9355d5ed416bbc9408615c4145978ff8538a3f6eb4" Name="CreatedDateTime">2012-02-03T14:08:10</Field>
|
|
1141
|
+
<Field IDREF="9355d5ed416a997f977756423e98e4cf2d2c383864" Name="CreatedBy">Pierce, Eric </Field>
|
|
1142
|
+
<Field IDREF="9355d5ed4191b0a5e6e6ef4222ab0a1615bc1e775f" Name="CreatedByID">93b4dbf806022ef26160604b6bb75683a22d046284</Field>
|
|
1143
|
+
<Field IDREF="9355d5ed4152454ced86f24d479d3abd714d9c5542" Name="LastModDateTime">2012-02-09T14:44:58</Field>
|
|
1144
|
+
<Field IDREF="9355d5ed41fc550492ec39429586225e1272100f7f" Name="LastModBy">Pierce, Eric </Field>
|
|
1145
|
+
<Field IDREF="9355d5ed41e884191af44447569d13636471f97d57" Name="LastModByID">93b4dbf806022ef26160604b6bb75683a22d046284</Field>
|
|
1146
|
+
<Field IDREF="9355d5ed4117df7f98893a4069991cc07ae14542da" Name="OwnedBy"/>
|
|
1147
|
+
<Field IDREF="9355d5ed4133155e4cb59949358b7dd850a4798df8" Name="OwnerID"/>
|
|
1148
|
+
<Field IDREF="9355d5ed41cc5afcde21a64c17bd94b87a0ca82651" Name="OwnedByTeam">Web Contractors</Field>
|
|
1149
|
+
<Field IDREF="9355d5ed410697aaea29614cd993dc857096c9f8d7" Name="OwnerTeamID">93b10b0b1da3c4ba581a644d9582d9a0b65e3a978d</Field>
|
|
1150
|
+
<Field IDREF="9355d5ed6ca15a8308c5e24389b2138b3aa9b6c7fa" Name="TaskType">Action</Field>
|
|
1151
|
+
<Field IDREF="9355d5ef648edf7a8ed5604d56af11170cce5dc25e" Name="TaskDescription">Subtask 5</Field>
|
|
1152
|
+
<Field IDREF="9355d5f0a511a29076790f44538a28912d1acfde3e" Name="StartDateTime">2012-02-03T14:08:00</Field>
|
|
1153
|
+
<Field IDREF="9355d6d6f3d7531087eab4456482100476d46ac59b" Name="ParentID">93c36079d38edecbdbb2484375b043731ac82ae781</Field>
|
|
1154
|
+
<Field IDREF="9355d6d84625cc7c1a7a48435ea878328f1646c7af" Name="ParentTypeID">6dd53665c0c24cab86870a21cf6434ae</Field>
|
|
1155
|
+
<Field IDREF="9365917a2d7973856a140a49fe9fb3ce04a06cd76b" Name="LastModTimeStamp">0001-01-01T00:00:00</Field>
|
|
1156
|
+
<Field IDREF="9368f13df2afdec4a821254f4784d3f0075aeb57a5" Name="AssignedToID"/>
|
|
1157
|
+
<Field IDREF="9368f13d3d8af7b0dd83a641829eed336e3d44152b" Name="AssignedTo"/>
|
|
1158
|
+
<Field IDREF="9368f1403d951e9022a67c41f5b58816ad460e2572" Name="AssignedToTeamID"/>
|
|
1159
|
+
<Field IDREF="9368f13fe36d569f9744694d9aa469d95d5346e444" Name="AssignedToTeam"/>
|
|
1160
|
+
<Field IDREF="9368f144c4290cc902bcf348fba96c062b9b85e8ef" Name="Notes">Task Details go here</Field>
|
|
1161
|
+
<Field IDREF="9368f12af5d798fca7d0a94cb393f7711daf0e6f8b" Name="AcknowledgedByID"/>
|
|
1162
|
+
<Field IDREF="9368f12a7e5499855deb1443b89e2d4cdb738db0a3" Name="AcknowledgedBy"/>
|
|
1163
|
+
<Field IDREF="9368f12da37cc7c9918710424a956469357c518b30" Name="AcknowledgedDateTime">0001-01-01T00:00:00</Field>
|
|
1164
|
+
<Field IDREF="9368f12b5706fddd62c6cf4a189e65c3a27a0cb5ce" Name="AcknowledgedComment"/>
|
|
1165
|
+
<Field IDREF="9355d5f72b5314be2c2def46de8465351073d83c28" Name="ResolvedByID"/>
|
|
1166
|
+
<Field IDREF="9355d5f19809ff83d2d6884d1b962a262b6e06e5b5" Name="ResolvedBy"/>
|
|
1167
|
+
<Field IDREF="9355d5f1f22b99eb1f359246928742bc550d4830e2" Name="ResolvedDateTime">0001-01-01T00:00:00</Field>
|
|
1168
|
+
<Field IDREF="9355d5f958b17900f038c84d69adfa3ed25677621c" Name="ResolutionCode"/>
|
|
1169
|
+
<Field IDREF="9355d5fabd7763ad02894d43eca25b5432e555e1c6" Name="CompletionDetails">Technician Notes go here</Field>
|
|
1170
|
+
<Field IDREF="9362bc13dc436b4bb7b7244be39f794d31e199d00b" Name="TaskDurationInHours">0.00</Field>
|
|
1171
|
+
<Field IDREF="9368f0fb7b744108a666984c21afc932562eb7dc16" Name="Status">Assigned</Field>
|
|
1172
|
+
<Field IDREF="936942d76eb9d60d435105487199c3c3de63501ad9" Name="Availabiltiy"/>
|
|
1173
|
+
<Field IDREF="936942d955962731bfa57b4cf59ad88b9d20817b3c" Name="Email"/>
|
|
1174
|
+
<Field IDREF="936942da8a42bd91ba52e14e279f78c84827588844" Name="Phone"/>
|
|
1175
|
+
<Field IDREF="936942dc64612d8d336ff3421b9bebbc584138d0ff" Name="CellPhone"/>
|
|
1176
|
+
<Field IDREF="9369a1ea7a0da7dfc6f2db4ef78b23765919310b9f" Name="LimitAssigneeByTeam"/>
|
|
1177
|
+
<Field IDREF="9387d7edcd90b26af435a5407abac99d264bb2dfcb" Name="ParentTypeName">Incident</Field>
|
|
1178
|
+
<Field IDREF="9387d7efd191c18d9f954747a08ed7765b883e0925" Name="ParentPublicID">51949</Field>
|
|
1179
|
+
<Field IDREF="9387d8ddde75fcad78321947049bd018b4068ede05" Name="TaskOrder">0.00</Field>
|
|
1180
|
+
<Field IDREF="9388ab37b7a2939f20c8f04a0aa276dde3f04a1db9" Name="ParentActivity"/>
|
|
1181
|
+
<Field IDREF="9388ab3ed686a256e0490e43fda89d7438ec385440" Name="ActivityOrder">0</Field>
|
|
1182
|
+
<Field IDREF="9388ab43a4e43bbf36c5ad4e58a8578d5c147f2b9b" Name="ParentActivityOrder">0</Field>
|
|
1183
|
+
<Field IDREF="938b647fb54f0efcb90b894beda424baef2e8e6029" Name="DependsOnName"/>
|
|
1184
|
+
<Field IDREF="938b648f158b4a123120214f35b329971b9e055279" Name="DependsOnID"/>
|
|
1185
|
+
<Field IDREF="938b6490c1c9d876ee004b45b6b2d83b5d3b9d97fc" Name="TaskActive">TRUE</Field>
|
|
1186
|
+
<Field IDREF="938b649246cfdb5b6d51f148c5acb7364abcc661ca" Name="DependsOnStatus"/>
|
|
1187
|
+
<Field IDREF="938b6570e5acebac7bc2a5478fb267d9248c0d319f" Name="Name"/>
|
|
1188
|
+
<Field IDREF="93948f6bd8feb461e8ce344d17b742085840eda366" Name="EndDateTime">2012-02-03T14:38:00</Field>
|
|
1189
|
+
<Field IDREF="93948f6eb1016504463a5e4dad81a5c2ee8b6248b3" Name="Location"/>
|
|
1190
|
+
<Field IDREF="93ae5c81c6efec4ecb7ea441ba9442dcce8104a549" Name="OwnedByNonCherwellUser">FALSE</Field>
|
|
1191
|
+
<Field IDREF="93b118d2fec858f3c90ac54af78cd19e43f575fbb4" Name="TaskID">2800</Field>
|
|
1192
|
+
<Field IDREF="93b26d767fb1b41d09bd0c4fb280e06b1bbb1e7e19" Name="OwnedByEmail"/>
|
|
1193
|
+
<Field IDREF="93b270762452d77ed16ad6464cabddaea3e48387a7" Name="TeamNotified">FALSE</Field>
|
|
1194
|
+
<Field IDREF="93b367cfbd23f3c5bfdd38422a9984154fa2a7c691" Name="ActiveBy"/>
|
|
1195
|
+
<Field IDREF="93b367d09000c9c244d1dd44e18a788d21ecf567e6" Name="ActiveByID"/>
|
|
1196
|
+
<Field IDREF="93b367d125e3912fba2535402188616e5cdee9c6d9" Name="ActiveDateTime">0001-01-01T00:00:00</Field>
|
|
1197
|
+
<Field IDREF="93b3780a3b7ea64e6349434ebda457fdd67a06755d" Name="CreatedByCustomer">FALSE</Field>
|
|
1198
|
+
</FieldList>
|
|
1199
|
+
</BusinessObject>
|
|
1200
|
+
</Relationship>
|
|
1201
|
+
<Relationship IDREF="9383937cdd844699dfed7f4c22bf9eded9966a875a" Name="Incident has Service" TargetObjectID="9366b3bb9e94d86b5d5f434ff3b657c4ec5bfa3bb3" TargetObjectName="Service" Type="Linked">
|
|
1202
|
+
<BusinessObject IDREF="9366b3bb9e94d86b5d5f434ff3b657c4ec5bfa3bb3" Name="Service" RecID="0158DE95-915A-4AC4-A2C4-0FCC271D131C">Auto Generated</BusinessObject>
|
|
1203
|
+
</Relationship>
|
|
1204
|
+
<Relationship IDREF="9386acb8fc597076c9b3a04111b9bcb5b12924f75f" Name="Incident Owns Customer Survey" TargetObjectID="937c2cb09a93fbf4a91819400fa1bcdaff5965fc91" TargetObjectName="CustomerSurvey" Type="Owns">
|
|
1205
|
+
<BusinessObject IDREF="937c2cb09a93fbf4a91819400fa1bcdaff5965fc91" Name="CustomerSurvey" RecID="93c3c7f0f3b8805a59f7dc4d188dcaf24a77affe59">
|
|
1206
|
+
<FieldList>
|
|
1207
|
+
<Field IDREF="937c2cb09aea9bd6871a3e435d9c990cba7d807cdc" Name="RecID">93c3c7f0f3b8805a59f7dc4d188dcaf24a77affe59</Field>
|
|
1208
|
+
<Field IDREF="937c2cb09ae6b18d4e0c2e4304b0de02fd4df98271" Name="CreatedDateTime">2012-02-10T10:41:37</Field>
|
|
1209
|
+
<Field IDREF="937c2cb09a067cb1f082cb41fbb367fbec4c4ce249" Name="CreatedBy">CSDADMIN</Field>
|
|
1210
|
+
<Field IDREF="937c2cb09a4e3cbb3a253a4f76a5f639bc9d8ffc7a" Name="CreatedByID">93546560c6334c3c105d17437c843b9557775b2e0c</Field>
|
|
1211
|
+
<Field IDREF="937c2cb09a80f608b5444d46ec8037a14380f2d88f" Name="LastModDateTime">2012-02-10T10:41:38</Field>
|
|
1212
|
+
<Field IDREF="937c2cb09aeeea39f09a004df793615d1fac05bc13" Name="LastModBy">CSDADMIN</Field>
|
|
1213
|
+
<Field IDREF="937c2cb09aaa49580e2f404e099f95c06a509fda53" Name="LastModByID">93546560c6334c3c105d17437c843b9557775b2e0c</Field>
|
|
1214
|
+
<Field IDREF="937c2cb09af5d1dc1f446f4caab79c0fc18df7d486" Name="OwnedBy">CSDADMIN</Field>
|
|
1215
|
+
<Field IDREF="937c2cb09a32abc5b2f8904c4cb22e9914774590ec" Name="OwnerID">93546560c6334c3c105d17437c843b9557775b2e0c</Field>
|
|
1216
|
+
<Field IDREF="937c2cb09a1b46fda2c9874b54bb344c83aa957c5a" Name="OwnedByTeam">System Admin</Field>
|
|
1217
|
+
<Field IDREF="937c2cb09aa9676a012f054a7fb5f1c5feff31c6f8" Name="OwnerTeamID">93af3e871cce10d96a45bb4303be2940458f639b2c</Field>
|
|
1218
|
+
<Field IDREF="937c2cb134a7be65041e8743dd8a9063aa40146f30" Name="Q1_TimelyService">0</Field>
|
|
1219
|
+
<Field IDREF="937c2cb48cb2b9b4cf77a44c71a20dfc49fc365a07" Name="Q2_QualityofService">0</Field>
|
|
1220
|
+
<Field IDREF="937c2cb53c036ae644bde044aabbd5892af7584259" Name="Q3_SkillsofTechnician">0</Field>
|
|
1221
|
+
<Field IDREF="937c2cb67fbc8885fc7b9647c6a1b201db1755f9b4" Name="Q4_CourtesyofTechnician">0</Field>
|
|
1222
|
+
<Field IDREF="937c2cb725ae94ee032de640eaab7fcaab833e151e" Name="Q5_OverallExperience">0</Field>
|
|
1223
|
+
<Field IDREF="937c2cb7f101512b38c20a4fd88f19c6bbfc68465c" Name="AdditionalComments"/>
|
|
1224
|
+
<Field IDREF="937c2cb961a2db9f639e414d2e9ed2be5f8024a2c6" Name="ParentIncidentRecID">93c36079d38edecbdbb2484375b043731ac82ae781</Field>
|
|
1225
|
+
<Field IDREF="937c2cb9a166d4329925764a65be918b6881d0c673" Name="ParentIncidentID">51949</Field>
|
|
1226
|
+
<Field IDREF="937c2cbae1c1c88f0a974445e684238bf9b5c28b1a" Name="ParentIncidentDescription">Test new cherwell ID field
|
|
1227
|
+
|
|
1228
|
+
</Field>
|
|
1229
|
+
<Field IDREF="9386acbd9d5be48b9b42994e7ea33ed0dc3eec0342" Name="ParentIncidentTechnician">Pierce, Eric </Field>
|
|
1230
|
+
<Field IDREF="9386ad42f8b7a2d035f903400ba210ff512214053b" Name="CustomerName">Moelk, Brian</Field>
|
|
1231
|
+
<Field IDREF="9386ad4322b0f603465ddf49e6afd8e6d07627a685" Name="CustomerID">93b8127db7370d11c0afcf40e3804087a43f45c109</Field>
|
|
1232
|
+
<Field IDREF="93aeaba5aa8ccffd4856d941219d5ae66239ea82e2" Name="OKToClose"/>
|
|
1233
|
+
<Field IDREF="93b279491502e77a0d8427440d901575382228d6b5" Name="ParentIncidentResolveDesc">Closed in Jira => automated close.</Field>
|
|
1234
|
+
<Field IDREF="93b27949f000326a2ec1bd42bba234d188369f833b" Name="ParentIncidentService">Auto Generated</Field>
|
|
1235
|
+
</FieldList>
|
|
1236
|
+
</BusinessObject>
|
|
1237
|
+
</Relationship>
|
|
1238
|
+
<Relationship IDREF="938a9f37a9b7b4b0d98cf643ad8b557a740687a5f4" Name="Incident has Service SLA" TargetObjectID="933c73c2163058a1ca063b4a879ae21e1e5133f57c" TargetObjectName="SLA" Type="Linked">
|
|
1239
|
+
<BusinessObject IDREF="933c73c2163058a1ca063b4a879ae21e1e5133f57c" Name="SLA" RecID="93aec497070aea63541fae4004988811547a5a70b9">Technology Services</BusinessObject>
|
|
1240
|
+
</Relationship>
|
|
1241
|
+
<Relationship IDREF="938b305f8ed02132e7e3f14dfda986354718a2759b" Name="Incident has Notes" TargetObjectID="934d8181ba9d3a6a506d7643e1bc71f70fa9b47412" TargetObjectName="JournalNote" Type="Owns">
|
|
1242
|
+
<BusinessObject IDREF="934d8181ba9d3a6a506d7643e1bc71f70fa9b47412" Name="JournalNote" RecID="93c36c251b7e0c558ac618417aa0d5b17a7942f403">
|
|
1243
|
+
<FieldList>
|
|
1244
|
+
<Field IDREF="93412229b8b69e4008692f45feb807cacae20908e9" Name="RecID">93c36c251b7e0c558ac618417aa0d5b17a7942f403</Field>
|
|
1245
|
+
<Field IDREF="93412229b89dadbf8dd91c4e5497d1c83d73c6de81" Name="JournalTypeID">934d8181ba9d3a6a506d7643e1bc71f70fa9b47412</Field>
|
|
1246
|
+
<Field IDREF="93412229b86b8c228bf6ef4380932b030f30fdb408" Name="JournalTypeName">Note</Field>
|
|
1247
|
+
<Field IDREF="93412229b8324b8c66ae4648dc9531d9506e5dadd6" Name="CreatedDateTime">2012-02-03T11:35:01</Field>
|
|
1248
|
+
<Field IDREF="93412229b86336aa3c318346cd86c26b94c732e019" Name="CreatedBy">Pierce, Eric </Field>
|
|
1249
|
+
<Field IDREF="93412229b85093e6a1337841db9d280982c9c8512c" Name="CreatedByID">93b4dbf806022ef26160604b6bb75683a22d046284</Field>
|
|
1250
|
+
<Field IDREF="93412229b8975650b5f42642e2a4267850dd15da74" Name="LastModDateTime">2012-02-03T11:36:36</Field>
|
|
1251
|
+
<Field IDREF="93412229b8f307ad95d4de4eb9ab051f93f2d60743" Name="LastModBy">Pierce, Eric </Field>
|
|
1252
|
+
<Field IDREF="93412229b85c2944d86a9c4f8daf28d94e590f7085" Name="LastModByID">93b4dbf806022ef26160604b6bb75683a22d046284</Field>
|
|
1253
|
+
<Field IDREF="93412229b8f327427c68c34bd0a38218c033c58576" Name="LastModTimeStamp">0001-01-01T00:00:00</Field>
|
|
1254
|
+
<Field IDREF="93412229b84ece1dd20c804bafa01e5f1c646b6ab7" Name="OwnedBy">Pierce, Eric </Field>
|
|
1255
|
+
<Field IDREF="93412229b82f61c68d7cdf4cc4ab1ae4b0498b1934" Name="OwnerID"/>
|
|
1256
|
+
<Field IDREF="93412229b812689222697248a892de013abf636de2" Name="OwnedByTeam">Web Contractors</Field>
|
|
1257
|
+
<Field IDREF="93412229b87d4d4679bac14642870f979935e85c5d" Name="OwnerTeamID"/>
|
|
1258
|
+
<Field IDREF="9341222a14b40f469a7c304f8d91c1ff8442d44689" Name="ParentTypeID">6dd53665c0c24cab86870a21cf6434ae</Field>
|
|
1259
|
+
<Field IDREF="9341222c4b89e253dd22b64d1fb16d0008bef6971f" Name="ParentRecordID">51949</Field>
|
|
1260
|
+
<Field IDREF="9341223bbcef1e2b8dfa6048a2bb4be1e94bad60ac" Name="Details">The following changes were made to the Incident 51949 by EPierce on 2/3/2012:
|
|
1261
|
+
|
|
1262
|
+
Field Status was changed from the value New to the value Assigned.
|
|
1263
|
+
</Field>
|
|
1264
|
+
<Field IDREF="9352c078903c3bdb23b3974b80a62454a685436a5f" Name="Priority">Normal</Field>
|
|
1265
|
+
<Field IDREF="936845bafb4a88a9afd2ca4591b6a6f193b7e22a4d" Name="ShowInSelfService">TRUE</Field>
|
|
1266
|
+
<Field IDREF="936929e9250b31ddfdab9e454d9432e599bf4c366c" Name="QuickJournal"/>
|
|
1267
|
+
<Field IDREF="93b47adc5b314989bcb51244f986c982183b679d8b" Name="IncomingEmail">FALSE</Field>
|
|
1268
|
+
</FieldList>
|
|
1269
|
+
</BusinessObject>
|
|
1270
|
+
<BusinessObject IDREF="934d8181ba9d3a6a506d7643e1bc71f70fa9b47412" Name="JournalNote" RecID="93c36c28cf90bb85c042224abb97a4ad817e375ecd">
|
|
1271
|
+
<FieldList>
|
|
1272
|
+
<Field IDREF="93412229b8b69e4008692f45feb807cacae20908e9" Name="RecID">93c36c28cf90bb85c042224abb97a4ad817e375ecd</Field>
|
|
1273
|
+
<Field IDREF="93412229b89dadbf8dd91c4e5497d1c83d73c6de81" Name="JournalTypeID">934d8181ba9d3a6a506d7643e1bc71f70fa9b47412</Field>
|
|
1274
|
+
<Field IDREF="93412229b86b8c228bf6ef4380932b030f30fdb408" Name="JournalTypeName">Note</Field>
|
|
1275
|
+
<Field IDREF="93412229b8324b8c66ae4648dc9531d9506e5dadd6" Name="CreatedDateTime">2012-02-03T11:36:36</Field>
|
|
1276
|
+
<Field IDREF="93412229b86336aa3c318346cd86c26b94c732e019" Name="CreatedBy">Pierce, Eric </Field>
|
|
1277
|
+
<Field IDREF="93412229b85093e6a1337841db9d280982c9c8512c" Name="CreatedByID">93b4dbf806022ef26160604b6bb75683a22d046284</Field>
|
|
1278
|
+
<Field IDREF="93412229b8975650b5f42642e2a4267850dd15da74" Name="LastModDateTime">2012-02-03T11:37:21</Field>
|
|
1279
|
+
<Field IDREF="93412229b8f307ad95d4de4eb9ab051f93f2d60743" Name="LastModBy">Pierce, Eric </Field>
|
|
1280
|
+
<Field IDREF="93412229b85c2944d86a9c4f8daf28d94e590f7085" Name="LastModByID">93b4dbf806022ef26160604b6bb75683a22d046284</Field>
|
|
1281
|
+
<Field IDREF="93412229b8f327427c68c34bd0a38218c033c58576" Name="LastModTimeStamp">0001-01-01T00:00:00</Field>
|
|
1282
|
+
<Field IDREF="93412229b84ece1dd20c804bafa01e5f1c646b6ab7" Name="OwnedBy">Pierce, Eric </Field>
|
|
1283
|
+
<Field IDREF="93412229b82f61c68d7cdf4cc4ab1ae4b0498b1934" Name="OwnerID"/>
|
|
1284
|
+
<Field IDREF="93412229b812689222697248a892de013abf636de2" Name="OwnedByTeam">Web Contractors</Field>
|
|
1285
|
+
<Field IDREF="93412229b87d4d4679bac14642870f979935e85c5d" Name="OwnerTeamID"/>
|
|
1286
|
+
<Field IDREF="9341222a14b40f469a7c304f8d91c1ff8442d44689" Name="ParentTypeID">6dd53665c0c24cab86870a21cf6434ae</Field>
|
|
1287
|
+
<Field IDREF="9341222c4b89e253dd22b64d1fb16d0008bef6971f" Name="ParentRecordID">51949</Field>
|
|
1288
|
+
<Field IDREF="9341223bbcef1e2b8dfa6048a2bb4be1e94bad60ac" Name="Details">The following changes were made to the Incident 51949 by EPierce on 2/3/2012:
|
|
1289
|
+
|
|
1290
|
+
Field Status was changed from the value Assigned to the value New.
|
|
1291
|
+
</Field>
|
|
1292
|
+
<Field IDREF="9352c078903c3bdb23b3974b80a62454a685436a5f" Name="Priority">Normal</Field>
|
|
1293
|
+
<Field IDREF="936845bafb4a88a9afd2ca4591b6a6f193b7e22a4d" Name="ShowInSelfService">TRUE</Field>
|
|
1294
|
+
<Field IDREF="936929e9250b31ddfdab9e454d9432e599bf4c366c" Name="QuickJournal"/>
|
|
1295
|
+
<Field IDREF="93b47adc5b314989bcb51244f986c982183b679d8b" Name="IncomingEmail">FALSE</Field>
|
|
1296
|
+
</FieldList>
|
|
1297
|
+
</BusinessObject>
|
|
1298
|
+
<BusinessObject IDREF="934d8181ba9d3a6a506d7643e1bc71f70fa9b47412" Name="JournalNote" RecID="93c36c6032d9f2987ffeac4ffc9e389f9be52d234e">
|
|
1299
|
+
<FieldList>
|
|
1300
|
+
<Field IDREF="93412229b8b69e4008692f45feb807cacae20908e9" Name="RecID">93c36c6032d9f2987ffeac4ffc9e389f9be52d234e</Field>
|
|
1301
|
+
<Field IDREF="93412229b89dadbf8dd91c4e5497d1c83d73c6de81" Name="JournalTypeID">934d8181ba9d3a6a506d7643e1bc71f70fa9b47412</Field>
|
|
1302
|
+
<Field IDREF="93412229b86b8c228bf6ef4380932b030f30fdb408" Name="JournalTypeName">Note</Field>
|
|
1303
|
+
<Field IDREF="93412229b8324b8c66ae4648dc9531d9506e5dadd6" Name="CreatedDateTime">2012-02-03T12:00:14</Field>
|
|
1304
|
+
<Field IDREF="93412229b86336aa3c318346cd86c26b94c732e019" Name="CreatedBy">Pierce, Eric </Field>
|
|
1305
|
+
<Field IDREF="93412229b85093e6a1337841db9d280982c9c8512c" Name="CreatedByID">93b4dbf806022ef26160604b6bb75683a22d046284</Field>
|
|
1306
|
+
<Field IDREF="93412229b8975650b5f42642e2a4267850dd15da74" Name="LastModDateTime">2012-02-03T14:09:08</Field>
|
|
1307
|
+
<Field IDREF="93412229b8f307ad95d4de4eb9ab051f93f2d60743" Name="LastModBy">Pierce, Eric </Field>
|
|
1308
|
+
<Field IDREF="93412229b85c2944d86a9c4f8daf28d94e590f7085" Name="LastModByID">93b4dbf806022ef26160604b6bb75683a22d046284</Field>
|
|
1309
|
+
<Field IDREF="93412229b8f327427c68c34bd0a38218c033c58576" Name="LastModTimeStamp">0001-01-01T00:00:00</Field>
|
|
1310
|
+
<Field IDREF="93412229b84ece1dd20c804bafa01e5f1c646b6ab7" Name="OwnedBy">Pierce, Eric </Field>
|
|
1311
|
+
<Field IDREF="93412229b82f61c68d7cdf4cc4ab1ae4b0498b1934" Name="OwnerID"/>
|
|
1312
|
+
<Field IDREF="93412229b812689222697248a892de013abf636de2" Name="OwnedByTeam">Web Contractors</Field>
|
|
1313
|
+
<Field IDREF="93412229b87d4d4679bac14642870f979935e85c5d" Name="OwnerTeamID"/>
|
|
1314
|
+
<Field IDREF="9341222a14b40f469a7c304f8d91c1ff8442d44689" Name="ParentTypeID">6dd53665c0c24cab86870a21cf6434ae</Field>
|
|
1315
|
+
<Field IDREF="9341222c4b89e253dd22b64d1fb16d0008bef6971f" Name="ParentRecordID">51949</Field>
|
|
1316
|
+
<Field IDREF="9341223bbcef1e2b8dfa6048a2bb4be1e94bad60ac" Name="Details">The following changes were made to the Incident 51949 by EPierce on 2/3/2012:
|
|
1317
|
+
|
|
1318
|
+
Field Status was changed from the value New to the value Assigned.
|
|
1319
|
+
Field Owned By was set to the value Pierce, Eric .
|
|
1320
|
+
</Field>
|
|
1321
|
+
<Field IDREF="9352c078903c3bdb23b3974b80a62454a685436a5f" Name="Priority">Normal</Field>
|
|
1322
|
+
<Field IDREF="936845bafb4a88a9afd2ca4591b6a6f193b7e22a4d" Name="ShowInSelfService">TRUE</Field>
|
|
1323
|
+
<Field IDREF="936929e9250b31ddfdab9e454d9432e599bf4c366c" Name="QuickJournal"/>
|
|
1324
|
+
<Field IDREF="93b47adc5b314989bcb51244f986c982183b679d8b" Name="IncomingEmail">FALSE</Field>
|
|
1325
|
+
</FieldList>
|
|
1326
|
+
</BusinessObject>
|
|
1327
|
+
<BusinessObject IDREF="934d8181ba9d3a6a506d7643e1bc71f70fa9b47412" Name="JournalNote" RecID="93c3c7ef97893361e38be2426c9b3e33c399ce4f21">
|
|
1328
|
+
<FieldList>
|
|
1329
|
+
<Field IDREF="93412229b8b69e4008692f45feb807cacae20908e9" Name="RecID">93c3c7ef97893361e38be2426c9b3e33c399ce4f21</Field>
|
|
1330
|
+
<Field IDREF="93412229b89dadbf8dd91c4e5497d1c83d73c6de81" Name="JournalTypeID">934d8181ba9d3a6a506d7643e1bc71f70fa9b47412</Field>
|
|
1331
|
+
<Field IDREF="93412229b86b8c228bf6ef4380932b030f30fdb408" Name="JournalTypeName">Note</Field>
|
|
1332
|
+
<Field IDREF="93412229b8324b8c66ae4648dc9531d9506e5dadd6" Name="CreatedDateTime">2012-02-10T10:41:03</Field>
|
|
1333
|
+
<Field IDREF="93412229b86336aa3c318346cd86c26b94c732e019" Name="CreatedBy">Pierce, Eric </Field>
|
|
1334
|
+
<Field IDREF="93412229b85093e6a1337841db9d280982c9c8512c" Name="CreatedByID">93b4dbf806022ef26160604b6bb75683a22d046284</Field>
|
|
1335
|
+
<Field IDREF="93412229b8975650b5f42642e2a4267850dd15da74" Name="LastModDateTime">0001-01-01T00:00:00</Field>
|
|
1336
|
+
<Field IDREF="93412229b8f307ad95d4de4eb9ab051f93f2d60743" Name="LastModBy"/>
|
|
1337
|
+
<Field IDREF="93412229b85c2944d86a9c4f8daf28d94e590f7085" Name="LastModByID"/>
|
|
1338
|
+
<Field IDREF="93412229b8f327427c68c34bd0a38218c033c58576" Name="LastModTimeStamp">0001-01-01T00:00:00</Field>
|
|
1339
|
+
<Field IDREF="93412229b84ece1dd20c804bafa01e5f1c646b6ab7" Name="OwnedBy">Pierce, Eric </Field>
|
|
1340
|
+
<Field IDREF="93412229b82f61c68d7cdf4cc4ab1ae4b0498b1934" Name="OwnerID"/>
|
|
1341
|
+
<Field IDREF="93412229b812689222697248a892de013abf636de2" Name="OwnedByTeam">Web Contractors</Field>
|
|
1342
|
+
<Field IDREF="93412229b87d4d4679bac14642870f979935e85c5d" Name="OwnerTeamID"/>
|
|
1343
|
+
<Field IDREF="9341222a14b40f469a7c304f8d91c1ff8442d44689" Name="ParentTypeID">6dd53665c0c24cab86870a21cf6434ae</Field>
|
|
1344
|
+
<Field IDREF="9341222c4b89e253dd22b64d1fb16d0008bef6971f" Name="ParentRecordID">51949</Field>
|
|
1345
|
+
<Field IDREF="9341223bbcef1e2b8dfa6048a2bb4be1e94bad60ac" Name="Details">The following changes were made to the Incident 51949 by EPierce on 2/10/2012:
|
|
1346
|
+
|
|
1347
|
+
Field Status was changed from the value Assigned to the value Resolved.
|
|
1348
|
+
</Field>
|
|
1349
|
+
<Field IDREF="9352c078903c3bdb23b3974b80a62454a685436a5f" Name="Priority">Normal</Field>
|
|
1350
|
+
<Field IDREF="936845bafb4a88a9afd2ca4591b6a6f193b7e22a4d" Name="ShowInSelfService">TRUE</Field>
|
|
1351
|
+
<Field IDREF="936929e9250b31ddfdab9e454d9432e599bf4c366c" Name="QuickJournal"/>
|
|
1352
|
+
<Field IDREF="93b47adc5b314989bcb51244f986c982183b679d8b" Name="IncomingEmail">FALSE</Field>
|
|
1353
|
+
</FieldList>
|
|
1354
|
+
</BusinessObject>
|
|
1355
|
+
</Relationship>
|
|
1356
|
+
<Relationship IDREF="939804b76d3d7637d69e4b4dd2b7272e97dd8788c5" Name="Incident related to other similar incidents" TargetObjectID="6dd53665c0c24cab86870a21cf6434ae" TargetObjectName="Incident" Type="Linked">
|
|
1357
|
+
<BusinessObject IDREF="6dd53665c0c24cab86870a21cf6434ae" Name="Incident" RecID="31440">31440</BusinessObject>
|
|
1358
|
+
<BusinessObject IDREF="6dd53665c0c24cab86870a21cf6434ae" Name="Incident" RecID="33821">33821</BusinessObject>
|
|
1359
|
+
<BusinessObject IDREF="6dd53665c0c24cab86870a21cf6434ae" Name="Incident" RecID="45656">45656</BusinessObject>
|
|
1360
|
+
<BusinessObject IDREF="6dd53665c0c24cab86870a21cf6434ae" Name="Incident" RecID="45839">45839</BusinessObject>
|
|
1361
|
+
<BusinessObject IDREF="6dd53665c0c24cab86870a21cf6434ae" Name="Incident" RecID="46294">46294</BusinessObject>
|
|
1362
|
+
<BusinessObject IDREF="6dd53665c0c24cab86870a21cf6434ae" Name="Incident" RecID="47317">47317</BusinessObject>
|
|
1363
|
+
<BusinessObject IDREF="6dd53665c0c24cab86870a21cf6434ae" Name="Incident" RecID="47490">47490</BusinessObject>
|
|
1364
|
+
<BusinessObject IDREF="6dd53665c0c24cab86870a21cf6434ae" Name="Incident" RecID="48257">48257</BusinessObject>
|
|
1365
|
+
<BusinessObject IDREF="6dd53665c0c24cab86870a21cf6434ae" Name="Incident" RecID="48293">48293</BusinessObject>
|
|
1366
|
+
<BusinessObject IDREF="6dd53665c0c24cab86870a21cf6434ae" Name="Incident" RecID="48363">48363</BusinessObject>
|
|
1367
|
+
<BusinessObject IDREF="6dd53665c0c24cab86870a21cf6434ae" Name="Incident" RecID="48749">48749</BusinessObject>
|
|
1368
|
+
<BusinessObject IDREF="6dd53665c0c24cab86870a21cf6434ae" Name="Incident" RecID="49210">49210</BusinessObject>
|
|
1369
|
+
<BusinessObject IDREF="6dd53665c0c24cab86870a21cf6434ae" Name="Incident" RecID="50002">50002</BusinessObject>
|
|
1370
|
+
<BusinessObject IDREF="6dd53665c0c24cab86870a21cf6434ae" Name="Incident" RecID="50281">50281</BusinessObject>
|
|
1371
|
+
<BusinessObject IDREF="6dd53665c0c24cab86870a21cf6434ae" Name="Incident" RecID="50384">50384</BusinessObject>
|
|
1372
|
+
<BusinessObject IDREF="6dd53665c0c24cab86870a21cf6434ae" Name="Incident" RecID="50613">50613</BusinessObject>
|
|
1373
|
+
<BusinessObject IDREF="6dd53665c0c24cab86870a21cf6434ae" Name="Incident" RecID="50621">50621</BusinessObject>
|
|
1374
|
+
<BusinessObject IDREF="6dd53665c0c24cab86870a21cf6434ae" Name="Incident" RecID="50760">50760</BusinessObject>
|
|
1375
|
+
<BusinessObject IDREF="6dd53665c0c24cab86870a21cf6434ae" Name="Incident" RecID="50761">50761</BusinessObject>
|
|
1376
|
+
<BusinessObject IDREF="6dd53665c0c24cab86870a21cf6434ae" Name="Incident" RecID="51181">51181</BusinessObject>
|
|
1377
|
+
<BusinessObject IDREF="6dd53665c0c24cab86870a21cf6434ae" Name="Incident" RecID="51233">51233</BusinessObject>
|
|
1378
|
+
<BusinessObject IDREF="6dd53665c0c24cab86870a21cf6434ae" Name="Incident" RecID="51238">51238</BusinessObject>
|
|
1379
|
+
<BusinessObject IDREF="6dd53665c0c24cab86870a21cf6434ae" Name="Incident" RecID="51250">51250</BusinessObject>
|
|
1380
|
+
<BusinessObject IDREF="6dd53665c0c24cab86870a21cf6434ae" Name="Incident" RecID="51379">51379</BusinessObject>
|
|
1381
|
+
<BusinessObject IDREF="6dd53665c0c24cab86870a21cf6434ae" Name="Incident" RecID="51482">51482</BusinessObject>
|
|
1382
|
+
<BusinessObject IDREF="6dd53665c0c24cab86870a21cf6434ae" Name="Incident" RecID="51484">51484</BusinessObject>
|
|
1383
|
+
<BusinessObject IDREF="6dd53665c0c24cab86870a21cf6434ae" Name="Incident" RecID="51554">51554</BusinessObject>
|
|
1384
|
+
<BusinessObject IDREF="6dd53665c0c24cab86870a21cf6434ae" Name="Incident" RecID="51555">51555</BusinessObject>
|
|
1385
|
+
<BusinessObject IDREF="6dd53665c0c24cab86870a21cf6434ae" Name="Incident" RecID="51565">51565</BusinessObject>
|
|
1386
|
+
<BusinessObject IDREF="6dd53665c0c24cab86870a21cf6434ae" Name="Incident" RecID="51571">51571</BusinessObject>
|
|
1387
|
+
<BusinessObject IDREF="6dd53665c0c24cab86870a21cf6434ae" Name="Incident" RecID="51626">51626</BusinessObject>
|
|
1388
|
+
<BusinessObject IDREF="6dd53665c0c24cab86870a21cf6434ae" Name="Incident" RecID="51632">51632</BusinessObject>
|
|
1389
|
+
<BusinessObject IDREF="6dd53665c0c24cab86870a21cf6434ae" Name="Incident" RecID="51654">51654</BusinessObject>
|
|
1390
|
+
<BusinessObject IDREF="6dd53665c0c24cab86870a21cf6434ae" Name="Incident" RecID="51837">51837</BusinessObject>
|
|
1391
|
+
<BusinessObject IDREF="6dd53665c0c24cab86870a21cf6434ae" Name="Incident" RecID="51941">51941</BusinessObject>
|
|
1392
|
+
<BusinessObject IDREF="6dd53665c0c24cab86870a21cf6434ae" Name="Incident" RecID="51942">51942</BusinessObject>
|
|
1393
|
+
<BusinessObject IDREF="6dd53665c0c24cab86870a21cf6434ae" Name="Incident" RecID="51943">51943</BusinessObject>
|
|
1394
|
+
<BusinessObject IDREF="6dd53665c0c24cab86870a21cf6434ae" Name="Incident" RecID="51945">51945</BusinessObject>
|
|
1395
|
+
<BusinessObject IDREF="6dd53665c0c24cab86870a21cf6434ae" Name="Incident" RecID="51946">51946</BusinessObject>
|
|
1396
|
+
<BusinessObject IDREF="6dd53665c0c24cab86870a21cf6434ae" Name="Incident" RecID="51947">51947</BusinessObject>
|
|
1397
|
+
<BusinessObject IDREF="6dd53665c0c24cab86870a21cf6434ae" Name="Incident" RecID="51948">51948</BusinessObject>
|
|
1398
|
+
<BusinessObject IDREF="6dd53665c0c24cab86870a21cf6434ae" Name="Incident" RecID="51957">51957</BusinessObject>
|
|
1399
|
+
<BusinessObject IDREF="6dd53665c0c24cab86870a21cf6434ae" Name="Incident" RecID="51958">51958</BusinessObject>
|
|
1400
|
+
<BusinessObject IDREF="6dd53665c0c24cab86870a21cf6434ae" Name="Incident" RecID="51959">51959</BusinessObject>
|
|
1401
|
+
<BusinessObject IDREF="6dd53665c0c24cab86870a21cf6434ae" Name="Incident" RecID="51960">51960</BusinessObject>
|
|
1402
|
+
<BusinessObject IDREF="6dd53665c0c24cab86870a21cf6434ae" Name="Incident" RecID="51961">51961</BusinessObject>
|
|
1403
|
+
<BusinessObject IDREF="6dd53665c0c24cab86870a21cf6434ae" Name="Incident" RecID="51964">51964</BusinessObject>
|
|
1404
|
+
<BusinessObject IDREF="6dd53665c0c24cab86870a21cf6434ae" Name="Incident" RecID="51965">51965</BusinessObject>
|
|
1405
|
+
</Relationship>
|
|
1406
|
+
<Relationship IDREF="93aeb825df0d654a59b09b43d18191b59b57b6ac17" Name="Incident Links Service Group" TargetObjectID="93ae4fd3af6355802e542349ebafd6deab1dca3cfb" TargetObjectName="ServiceGroup" Type="Linked">
|
|
1407
|
+
<BusinessObject IDREF="93ae4fd3af6355802e542349ebafd6deab1dca3cfb" Name="ServiceGroup" RecID="93ae5021c82196035ca3374845956ce9a66eeb08cc">Auto Generated</BusinessObject>
|
|
1408
|
+
<BusinessObject IDREF="93ae4fd3af6355802e542349ebafd6deab1dca3cfb" Name="ServiceGroup" RecID="93aeae3ce7a364d385b1604623ba6832ffd73047e7">Auto Generated</BusinessObject>
|
|
1409
|
+
</Relationship>
|
|
1410
|
+
</RelationshipList>
|
|
1411
|
+
</BusinessObject>
|