aws-sdk-core 2.11.546 → 2.11.632

data/apis/compute-optimizer/2019-11-01/api-2.json

@@ -317,6 +317,10 @@
         "Finding",
         "UtilizationMetricsCpuMaximum",
         "UtilizationMetricsMemoryMaximum",
+        "UtilizationMetricsEbsReadOpsPerSecondMaximum",
+        "UtilizationMetricsEbsWriteOpsPerSecondMaximum",
+        "UtilizationMetricsEbsReadBytesPerSecondMaximum",
+        "UtilizationMetricsEbsWriteBytesPerSecondMaximum",
         "LookbackPeriodInDays",
         "CurrentConfigurationInstanceType",
         "CurrentConfigurationDesiredCapacity",
@@ -361,6 +365,10 @@
         "CurrentInstanceType",
         "UtilizationMetricsCpuMaximum",
         "UtilizationMetricsMemoryMaximum",
+        "UtilizationMetricsEbsReadOpsPerSecondMaximum",
+        "UtilizationMetricsEbsWriteOpsPerSecondMaximum",
+        "UtilizationMetricsEbsReadBytesPerSecondMaximum",
+        "UtilizationMetricsEbsWriteBytesPerSecondMaximum",
         "CurrentOnDemandPrice",
         "CurrentStandardOneYearNoUpfrontReservedPrice",
         "CurrentStandardThreeYearNoUpfrontReservedPrice",
@@ -632,7 +640,11 @@
       "type":"string",
       "enum":[
         "Cpu",
-        "Memory"
+        "Memory",
+        "EBS_READ_OPS_PER_SECOND",
+        "EBS_WRITE_OPS_PER_SECOND",
+        "EBS_READ_BYTES_PER_SECOND",
+        "EBS_WRITE_BYTES_PER_SECOND"
       ]
     },
     "MetricStatistic":{

data/apis/config/2014-11-12/api-2.json

@@ -385,7 +385,8 @@
       "output":{"shape":"DescribeConformancePackStatusResponse"},
       "errors":[
         {"shape":"InvalidLimitException"},
-        {"shape":"InvalidNextTokenException"}
+        {"shape":"InvalidNextTokenException"},
+        {"shape":"InvalidParameterValueException"}
       ]
     },
     "DescribeConformancePacks":{
@@ -399,7 +400,8 @@
       "errors":[
         {"shape":"NoSuchConformancePackException"},
         {"shape":"InvalidLimitException"},
-        {"shape":"InvalidNextTokenException"}
+        {"shape":"InvalidNextTokenException"},
+        {"shape":"InvalidParameterValueException"}
       ]
     },
     "DescribeDeliveryChannelStatus":{
@@ -956,7 +958,8 @@
       "input":{"shape":"PutRemediationExceptionsRequest"},
       "output":{"shape":"PutRemediationExceptionsResponse"},
       "errors":[
-        {"shape":"InvalidParameterValueException"}
+        {"shape":"InvalidParameterValueException"},
+        {"shape":"InsufficientPermissionsException"}
       ]
     },
     "PutResourceConfig":{
@@ -1528,7 +1531,8 @@
         "AccountAggregationSources":{"shape":"AccountAggregationSourceList"},
         "OrganizationAggregationSource":{"shape":"OrganizationAggregationSource"},
         "CreationTime":{"shape":"Date"},
-        "LastUpdatedTime":{"shape":"Date"}
+        "LastUpdatedTime":{"shape":"Date"},
+        "CreatedBy":{"shape":"StringWithCharLimit256"}
       }
     },
     "ConfigurationAggregatorArn":{
@@ -1677,8 +1681,7 @@
       "required":[
         "ConformancePackName",
         "ConformancePackArn",
-        "ConformancePackId",
-        "DeliveryS3Bucket"
+        "ConformancePackId"
       ],
       "members":{
         "ConformancePackName":{"shape":"ConformancePackName"},
@@ -2013,12 +2016,12 @@
     "DeliveryS3Bucket":{
       "type":"string",
       "max":63,
-      "min":3
+      "min":0
     },
     "DeliveryS3KeyPrefix":{
       "type":"string",
       "max":1024,
-      "min":1
+      "min":0
     },
     "DeliveryStatus":{
       "type":"string",
@@ -3242,7 +3245,6 @@
       "required":[
         "OrganizationConformancePackName",
         "OrganizationConformancePackArn",
-        "DeliveryS3Bucket",
         "LastUpdateTime"
       ],
       "members":{
@@ -3492,10 +3494,7 @@
     },
     "PutConformancePackRequest":{
       "type":"structure",
-      "required":[
-        "ConformancePackName",
-        "DeliveryS3Bucket"
-      ],
+      "required":["ConformancePackName"],
       "members":{
         "ConformancePackName":{"shape":"ConformancePackName"},
         "TemplateS3Uri":{"shape":"TemplateS3Uri"},
@@ -3551,10 +3550,7 @@
     },
     "PutOrganizationConformancePackRequest":{
       "type":"structure",
-      "required":[
-        "OrganizationConformancePackName",
-        "DeliveryS3Bucket"
-      ],
+      "required":["OrganizationConformancePackName"],
       "members":{
         "OrganizationConformancePackName":{"shape":"OrganizationConformancePackName"},
         "TemplateS3Uri":{"shape":"TemplateS3Uri"},
@@ -4010,7 +4006,10 @@
         "AWS::ServiceCatalog::Portfolio",
         "AWS::SQS::Queue",
         "AWS::KMS::Key",
-        "AWS::QLDB::Ledger"
+        "AWS::QLDB::Ledger",
+        "AWS::SecretsManager::Secret",
+        "AWS::SNS::Topic",
+        "AWS::SSM::FileData"
       ]
     },
     "ResourceTypeList":{

data/apis/connect/2017-08-08/api-2.json

@@ -13,47 +13,81 @@
     "uid":"connect-2017-08-08"
   },
   "operations":{
-    "CreateUser":{
-      "name":"CreateUser",
+    "AssociateApprovedOrigin":{
+      "name":"AssociateApprovedOrigin",
       "http":{
         "method":"PUT",
-        "requestUri":"/users/{InstanceId}"
+        "requestUri":"/instance/{InstanceId}/approved-origin"
       },
-      "input":{"shape":"CreateUserRequest"},
-      "output":{"shape":"CreateUserResponse"},
+      "input":{"shape":"AssociateApprovedOriginRequest"},
       "errors":[
+        {"shape":"ResourceNotFoundException"},
+        {"shape":"ResourceConflictException"},
+        {"shape":"InternalServiceException"},
         {"shape":"InvalidRequestException"},
         {"shape":"InvalidParameterException"},
-        {"shape":"LimitExceededException"},
-        {"shape":"DuplicateResourceException"},
+        {"shape":"ServiceQuotaExceededException"},
+        {"shape":"ThrottlingException"}
+      ]
+    },
+    "AssociateInstanceStorageConfig":{
+      "name":"AssociateInstanceStorageConfig",
+      "http":{
+        "method":"PUT",
+        "requestUri":"/instance/{InstanceId}/storage-config"
+      },
+      "input":{"shape":"AssociateInstanceStorageConfigRequest"},
+      "output":{"shape":"AssociateInstanceStorageConfigResponse"},
+      "errors":[
         {"shape":"ResourceNotFoundException"},
-        {"shape":"ThrottlingException"},
-        {"shape":"InternalServiceException"}
+        {"shape":"ResourceConflictException"},
+        {"shape":"InternalServiceException"},
+        {"shape":"InvalidRequestException"},
+        {"shape":"InvalidParameterException"},
+        {"shape":"ThrottlingException"}
       ]
     },
-    "DeleteUser":{
-      "name":"DeleteUser",
+    "AssociateLambdaFunction":{
+      "name":"AssociateLambdaFunction",
       "http":{
-        "method":"DELETE",
-        "requestUri":"/users/{InstanceId}/{UserId}"
+        "method":"PUT",
+        "requestUri":"/instance/{InstanceId}/lambda-function"
       },
-      "input":{"shape":"DeleteUserRequest"},
+      "input":{"shape":"AssociateLambdaFunctionRequest"},
       "errors":[
+        {"shape":"ResourceNotFoundException"},
+        {"shape":"ResourceConflictException"},
+        {"shape":"InternalServiceException"},
         {"shape":"InvalidRequestException"},
         {"shape":"InvalidParameterException"},
+        {"shape":"ServiceQuotaExceededException"},
+        {"shape":"ThrottlingException"}
+      ]
+    },
+    "AssociateLexBot":{
+      "name":"AssociateLexBot",
+      "http":{
+        "method":"PUT",
+        "requestUri":"/instance/{InstanceId}/lex-bot"
+      },
+      "input":{"shape":"AssociateLexBotRequest"},
+      "errors":[
         {"shape":"ResourceNotFoundException"},
-        {"shape":"ThrottlingException"},
-        {"shape":"InternalServiceException"}
+        {"shape":"ResourceConflictException"},
+        {"shape":"InternalServiceException"},
+        {"shape":"InvalidRequestException"},
+        {"shape":"InvalidParameterException"},
+        {"shape":"ServiceQuotaExceededException"},
+        {"shape":"ThrottlingException"}
       ]
     },
-    "DescribeUser":{
-      "name":"DescribeUser",
+    "AssociateRoutingProfileQueues":{
+      "name":"AssociateRoutingProfileQueues",
       "http":{
-        "method":"GET",
-        "requestUri":"/users/{InstanceId}/{UserId}"
+        "method":"POST",
+        "requestUri":"/routing-profiles/{InstanceId}/{RoutingProfileId}/associate-queues"
       },
-      "input":{"shape":"DescribeUserRequest"},
-      "output":{"shape":"DescribeUserResponse"},
+      "input":{"shape":"AssociateRoutingProfileQueuesRequest"},
       "errors":[
         {"shape":"InvalidRequestException"},
         {"shape":"InvalidParameterException"},
@@ -62,157 +96,228 @@
         {"shape":"InternalServiceException"}
       ]
     },
-    "DescribeUserHierarchyGroup":{
-      "name":"DescribeUserHierarchyGroup",
+    "AssociateSecurityKey":{
+      "name":"AssociateSecurityKey",
       "http":{
-        "method":"GET",
-        "requestUri":"/user-hierarchy-groups/{InstanceId}/{HierarchyGroupId}"
+        "method":"PUT",
+        "requestUri":"/instance/{InstanceId}/security-key"
       },
-      "input":{"shape":"DescribeUserHierarchyGroupRequest"},
-      "output":{"shape":"DescribeUserHierarchyGroupResponse"},
+      "input":{"shape":"AssociateSecurityKeyRequest"},
+      "output":{"shape":"AssociateSecurityKeyResponse"},
+      "errors":[
+        {"shape":"ResourceNotFoundException"},
+        {"shape":"ResourceConflictException"},
+        {"shape":"InternalServiceException"},
+        {"shape":"InvalidRequestException"},
+        {"shape":"InvalidParameterException"},
+        {"shape":"ServiceQuotaExceededException"},
+        {"shape":"ThrottlingException"}
+      ]
+    },
+    "CreateContactFlow":{
+      "name":"CreateContactFlow",
+      "http":{
+        "method":"PUT",
+        "requestUri":"/contact-flows/{InstanceId}"
+      },
+      "input":{"shape":"CreateContactFlowRequest"},
+      "output":{"shape":"CreateContactFlowResponse"},
       "errors":[
         {"shape":"InvalidRequestException"},
+        {"shape":"InvalidContactFlowException"},
         {"shape":"InvalidParameterException"},
+        {"shape":"DuplicateResourceException"},
+        {"shape":"LimitExceededException"},
         {"shape":"ResourceNotFoundException"},
         {"shape":"ThrottlingException"},
         {"shape":"InternalServiceException"}
       ]
     },
-    "DescribeUserHierarchyStructure":{
-      "name":"DescribeUserHierarchyStructure",
+    "CreateInstance":{
+      "name":"CreateInstance",
       "http":{
-        "method":"GET",
-        "requestUri":"/user-hierarchy-structure/{InstanceId}"
+        "method":"PUT",
+        "requestUri":"/instance"
       },
-      "input":{"shape":"DescribeUserHierarchyStructureRequest"},
-      "output":{"shape":"DescribeUserHierarchyStructureResponse"},
+      "input":{"shape":"CreateInstanceRequest"},
+      "output":{"shape":"CreateInstanceResponse"},
       "errors":[
         {"shape":"InvalidRequestException"},
-        {"shape":"InvalidParameterException"},
-        {"shape":"ResourceNotFoundException"},
+        {"shape":"ServiceQuotaExceededException"},
         {"shape":"ThrottlingException"},
+        {"shape":"ResourceNotFoundException"},
         {"shape":"InternalServiceException"}
       ]
     },
-    "GetContactAttributes":{
-      "name":"GetContactAttributes",
+    "CreateRoutingProfile":{
+      "name":"CreateRoutingProfile",
       "http":{
-        "method":"GET",
-        "requestUri":"/contact/attributes/{InstanceId}/{InitialContactId}"
+        "method":"PUT",
+        "requestUri":"/routing-profiles/{InstanceId}"
       },
-      "input":{"shape":"GetContactAttributesRequest"},
-      "output":{"shape":"GetContactAttributesResponse"},
+      "input":{"shape":"CreateRoutingProfileRequest"},
+      "output":{"shape":"CreateRoutingProfileResponse"},
       "errors":[
         {"shape":"InvalidRequestException"},
+        {"shape":"InvalidParameterException"},
+        {"shape":"DuplicateResourceException"},
         {"shape":"ResourceNotFoundException"},
+        {"shape":"LimitExceededException"},
+        {"shape":"ThrottlingException"},
         {"shape":"InternalServiceException"}
       ]
     },
-    "GetCurrentMetricData":{
-      "name":"GetCurrentMetricData",
+    "CreateUser":{
+      "name":"CreateUser",
       "http":{
-        "method":"POST",
-        "requestUri":"/metrics/current/{InstanceId}"
+        "method":"PUT",
+        "requestUri":"/users/{InstanceId}"
       },
-      "input":{"shape":"GetCurrentMetricDataRequest"},
-      "output":{"shape":"GetCurrentMetricDataResponse"},
+      "input":{"shape":"CreateUserRequest"},
+      "output":{"shape":"CreateUserResponse"},
       "errors":[
         {"shape":"InvalidRequestException"},
         {"shape":"InvalidParameterException"},
-        {"shape":"InternalServiceException"},
+        {"shape":"LimitExceededException"},
+        {"shape":"DuplicateResourceException"},
+        {"shape":"ResourceNotFoundException"},
         {"shape":"ThrottlingException"},
-        {"shape":"ResourceNotFoundException"}
+        {"shape":"InternalServiceException"}
       ]
     },
-    "GetFederationToken":{
-      "name":"GetFederationToken",
+    "CreateUserHierarchyGroup":{
+      "name":"CreateUserHierarchyGroup",
       "http":{
-        "method":"GET",
-        "requestUri":"/user/federate/{InstanceId}"
+        "method":"PUT",
+        "requestUri":"/user-hierarchy-groups/{InstanceId}"
       },
-      "input":{"shape":"GetFederationTokenRequest"},
-      "output":{"shape":"GetFederationTokenResponse"},
+      "input":{"shape":"CreateUserHierarchyGroupRequest"},
+      "output":{"shape":"CreateUserHierarchyGroupResponse"},
       "errors":[
         {"shape":"InvalidRequestException"},
         {"shape":"InvalidParameterException"},
+        {"shape":"DuplicateResourceException"},
+        {"shape":"LimitExceededException"},
+        {"shape":"ResourceNotFoundException"},
+        {"shape":"ThrottlingException"},
+        {"shape":"InternalServiceException"}
+      ]
+    },
+    "DeleteInstance":{
+      "name":"DeleteInstance",
+      "http":{
+        "method":"DELETE",
+        "requestUri":"/instance/{InstanceId}"
+      },
+      "input":{"shape":"DeleteInstanceRequest"},
+      "errors":[
         {"shape":"ResourceNotFoundException"},
-        {"shape":"UserNotFoundException"},
         {"shape":"InternalServiceException"},
-        {"shape":"DuplicateResourceException"}
+        {"shape":"InvalidRequestException"}
       ]
     },
-    "GetMetricData":{
-      "name":"GetMetricData",
+    "DeleteUser":{
+      "name":"DeleteUser",
       "http":{
-        "method":"POST",
-        "requestUri":"/metrics/historical/{InstanceId}"
+        "method":"DELETE",
+        "requestUri":"/users/{InstanceId}/{UserId}"
       },
-      "input":{"shape":"GetMetricDataRequest"},
-      "output":{"shape":"GetMetricDataResponse"},
+      "input":{"shape":"DeleteUserRequest"},
       "errors":[
         {"shape":"InvalidRequestException"},
         {"shape":"InvalidParameterException"},
-        {"shape":"InternalServiceException"},
+        {"shape":"ResourceNotFoundException"},
         {"shape":"ThrottlingException"},
-        {"shape":"ResourceNotFoundException"}
+        {"shape":"InternalServiceException"}
       ]
     },
-    "ListContactFlows":{
-      "name":"ListContactFlows",
+    "DeleteUserHierarchyGroup":{
+      "name":"DeleteUserHierarchyGroup",
       "http":{
-        "method":"GET",
-        "requestUri":"/contact-flows-summary/{InstanceId}"
+        "method":"DELETE",
+        "requestUri":"/user-hierarchy-groups/{InstanceId}/{HierarchyGroupId}"
       },
-      "input":{"shape":"ListContactFlowsRequest"},
-      "output":{"shape":"ListContactFlowsResponse"},
+      "input":{"shape":"DeleteUserHierarchyGroupRequest"},
       "errors":[
         {"shape":"InvalidRequestException"},
         {"shape":"InvalidParameterException"},
         {"shape":"ResourceNotFoundException"},
+        {"shape":"ResourceInUseException"},
         {"shape":"ThrottlingException"},
         {"shape":"InternalServiceException"}
       ]
     },
-    "ListHoursOfOperations":{
-      "name":"ListHoursOfOperations",
+    "DescribeContactFlow":{
+      "name":"DescribeContactFlow",
       "http":{
         "method":"GET",
-        "requestUri":"/hours-of-operations-summary/{InstanceId}"
+        "requestUri":"/contact-flows/{InstanceId}/{ContactFlowId}"
       },
-      "input":{"shape":"ListHoursOfOperationsRequest"},
-      "output":{"shape":"ListHoursOfOperationsResponse"},
+      "input":{"shape":"DescribeContactFlowRequest"},
+      "output":{"shape":"DescribeContactFlowResponse"},
       "errors":[
         {"shape":"InvalidRequestException"},
         {"shape":"InvalidParameterException"},
         {"shape":"ResourceNotFoundException"},
+        {"shape":"ContactFlowNotPublishedException"},
         {"shape":"ThrottlingException"},
         {"shape":"InternalServiceException"}
       ]
     },
-    "ListPhoneNumbers":{
-      "name":"ListPhoneNumbers",
+    "DescribeInstance":{
+      "name":"DescribeInstance",
       "http":{
         "method":"GET",
-        "requestUri":"/phone-numbers-summary/{InstanceId}"
+        "requestUri":"/instance/{InstanceId}"
       },
-      "input":{"shape":"ListPhoneNumbersRequest"},
-      "output":{"shape":"ListPhoneNumbersResponse"},
+      "input":{"shape":"DescribeInstanceRequest"},
+      "output":{"shape":"DescribeInstanceResponse"},
       "errors":[
         {"shape":"InvalidRequestException"},
-        {"shape":"InvalidParameterException"},
         {"shape":"ResourceNotFoundException"},
-        {"shape":"ThrottlingException"},
         {"shape":"InternalServiceException"}
       ]
     },
-    "ListQueues":{
-      "name":"ListQueues",
+    "DescribeInstanceAttribute":{
+      "name":"DescribeInstanceAttribute",
       "http":{
         "method":"GET",
-        "requestUri":"/queues-summary/{InstanceId}"
+        "requestUri":"/instance/{InstanceId}/attribute/{AttributeType}"
       },
-      "input":{"shape":"ListQueuesRequest"},
-      "output":{"shape":"ListQueuesResponse"},
+      "input":{"shape":"DescribeInstanceAttributeRequest"},
+      "output":{"shape":"DescribeInstanceAttributeResponse"},
+      "errors":[
+        {"shape":"ResourceNotFoundException"},
+        {"shape":"InternalServiceException"},
+        {"shape":"InvalidRequestException"},
+        {"shape":"InvalidParameterException"},
+        {"shape":"ThrottlingException"}
+      ]
+    },
+    "DescribeInstanceStorageConfig":{
+      "name":"DescribeInstanceStorageConfig",
+      "http":{
+        "method":"GET",
+        "requestUri":"/instance/{InstanceId}/storage-config/{AssociationId}"
+      },
+      "input":{"shape":"DescribeInstanceStorageConfigRequest"},
+      "output":{"shape":"DescribeInstanceStorageConfigResponse"},
+      "errors":[
+        {"shape":"ResourceNotFoundException"},
+        {"shape":"InternalServiceException"},
+        {"shape":"InvalidRequestException"},
+        {"shape":"InvalidParameterException"},
+        {"shape":"ThrottlingException"}
+      ]
+    },
+    "DescribeRoutingProfile":{
+      "name":"DescribeRoutingProfile",
+      "http":{
+        "method":"GET",
+        "requestUri":"/routing-profiles/{InstanceId}/{RoutingProfileId}"
+      },
+      "input":{"shape":"DescribeRoutingProfileRequest"},
+      "output":{"shape":"DescribeRoutingProfileResponse"},
       "errors":[
         {"shape":"InvalidRequestException"},
         {"shape":"InvalidParameterException"},
@@ -221,14 +326,14 @@
         {"shape":"InternalServiceException"}
       ]
     },
-    "ListRoutingProfiles":{
-      "name":"ListRoutingProfiles",
+    "DescribeUser":{
+      "name":"DescribeUser",
       "http":{
         "method":"GET",
-        "requestUri":"/routing-profiles-summary/{InstanceId}"
+        "requestUri":"/users/{InstanceId}/{UserId}"
       },
-      "input":{"shape":"ListRoutingProfilesRequest"},
-      "output":{"shape":"ListRoutingProfilesResponse"},
+      "input":{"shape":"DescribeUserRequest"},
+      "output":{"shape":"DescribeUserResponse"},
       "errors":[
         {"shape":"InvalidRequestException"},
         {"shape":"InvalidParameterException"},
@@ -237,14 +342,14 @@
         {"shape":"InternalServiceException"}
       ]
     },
-    "ListSecurityProfiles":{
-      "name":"ListSecurityProfiles",
+    "DescribeUserHierarchyGroup":{
+      "name":"DescribeUserHierarchyGroup",
       "http":{
         "method":"GET",
-        "requestUri":"/security-profiles-summary/{InstanceId}"
+        "requestUri":"/user-hierarchy-groups/{InstanceId}/{HierarchyGroupId}"
       },
-      "input":{"shape":"ListSecurityProfilesRequest"},
-      "output":{"shape":"ListSecurityProfilesResponse"},
+      "input":{"shape":"DescribeUserHierarchyGroupRequest"},
+      "output":{"shape":"DescribeUserHierarchyGroupResponse"},
       "errors":[
         {"shape":"InvalidRequestException"},
         {"shape":"InvalidParameterException"},
@@ -253,160 +358,778 @@
         {"shape":"InternalServiceException"}
       ]
     },
-    "ListTagsForResource":{
-      "name":"ListTagsForResource",
+    "DescribeUserHierarchyStructure":{
+      "name":"DescribeUserHierarchyStructure",
       "http":{
         "method":"GET",
-        "requestUri":"/tags/{resourceArn}"
+        "requestUri":"/user-hierarchy-structure/{InstanceId}"
       },
-      "input":{"shape":"ListTagsForResourceRequest"},
-      "output":{"shape":"ListTagsForResourceResponse"},
+      "input":{"shape":"DescribeUserHierarchyStructureRequest"},
+      "output":{"shape":"DescribeUserHierarchyStructureResponse"},
       "errors":[
         {"shape":"InvalidRequestException"},
         {"shape":"InvalidParameterException"},
+        {"shape":"ResourceNotFoundException"},
+        {"shape":"ThrottlingException"},
+        {"shape":"InternalServiceException"}
+      ]
+    },
+    "DisassociateApprovedOrigin":{
+      "name":"DisassociateApprovedOrigin",
+      "http":{
+        "method":"DELETE",
+        "requestUri":"/instance/{InstanceId}/approved-origin"
+      },
+      "input":{"shape":"DisassociateApprovedOriginRequest"},
+      "errors":[
+        {"shape":"ResourceNotFoundException"},
         {"shape":"InternalServiceException"},
+        {"shape":"InvalidRequestException"},
+        {"shape":"InvalidParameterException"},
+        {"shape":"ThrottlingException"}
+      ]
+    },
+    "DisassociateInstanceStorageConfig":{
+      "name":"DisassociateInstanceStorageConfig",
+      "http":{
+        "method":"DELETE",
+        "requestUri":"/instance/{InstanceId}/storage-config/{AssociationId}"
+      },
+      "input":{"shape":"DisassociateInstanceStorageConfigRequest"},
+      "errors":[
         {"shape":"ResourceNotFoundException"},
+        {"shape":"InternalServiceException"},
+        {"shape":"InvalidRequestException"},
+        {"shape":"InvalidParameterException"},
         {"shape":"ThrottlingException"}
       ]
     },
-    "ListUserHierarchyGroups":{
-      "name":"ListUserHierarchyGroups",
+    "DisassociateLambdaFunction":{
+      "name":"DisassociateLambdaFunction",
       "http":{
-        "method":"GET",
-        "requestUri":"/user-hierarchy-groups-summary/{InstanceId}"
+        "method":"DELETE",
+        "requestUri":"/instance/{InstanceId}/lambda-function"
       },
-      "input":{"shape":"ListUserHierarchyGroupsRequest"},
-      "output":{"shape":"ListUserHierarchyGroupsResponse"},
+      "input":{"shape":"DisassociateLambdaFunctionRequest"},
       "errors":[
+        {"shape":"ResourceNotFoundException"},
+        {"shape":"InternalServiceException"},
         {"shape":"InvalidRequestException"},
         {"shape":"InvalidParameterException"},
+        {"shape":"ThrottlingException"}
+      ]
+    },
+    "DisassociateLexBot":{
+      "name":"DisassociateLexBot",
+      "http":{
+        "method":"DELETE",
+        "requestUri":"/instance/{InstanceId}/lex-bot"
+      },
+      "input":{"shape":"DisassociateLexBotRequest"},
+      "errors":[
+        {"shape":"ResourceNotFoundException"},
+        {"shape":"InternalServiceException"},
+        {"shape":"InvalidRequestException"},
+        {"shape":"InvalidParameterException"},
+        {"shape":"ThrottlingException"}
+      ]
+    },
+    "DisassociateRoutingProfileQueues":{
+      "name":"DisassociateRoutingProfileQueues",
+      "http":{
+        "method":"POST",
+        "requestUri":"/routing-profiles/{InstanceId}/{RoutingProfileId}/disassociate-queues"
+      },
+      "input":{"shape":"DisassociateRoutingProfileQueuesRequest"},
+      "errors":[
+        {"shape":"InvalidRequestException"},
+        {"shape":"InvalidParameterException"},
+        {"shape":"ResourceNotFoundException"},
+        {"shape":"ThrottlingException"},
+        {"shape":"InternalServiceException"}
+      ]
+    },
+    "DisassociateSecurityKey":{
+      "name":"DisassociateSecurityKey",
+      "http":{
+        "method":"DELETE",
+        "requestUri":"/instance/{InstanceId}/security-key/{AssociationId}"
+      },
+      "input":{"shape":"DisassociateSecurityKeyRequest"},
+      "errors":[
+        {"shape":"ResourceNotFoundException"},
+        {"shape":"InternalServiceException"},
+        {"shape":"InvalidRequestException"},
+        {"shape":"InvalidParameterException"},
+        {"shape":"ThrottlingException"}
+      ]
+    },
+    "GetContactAttributes":{
+      "name":"GetContactAttributes",
+      "http":{
+        "method":"GET",
+        "requestUri":"/contact/attributes/{InstanceId}/{InitialContactId}"
+      },
+      "input":{"shape":"GetContactAttributesRequest"},
+      "output":{"shape":"GetContactAttributesResponse"},
+      "errors":[
+        {"shape":"InvalidRequestException"},
+        {"shape":"ResourceNotFoundException"},
+        {"shape":"InternalServiceException"}
+      ]
+    },
+    "GetCurrentMetricData":{
+      "name":"GetCurrentMetricData",
+      "http":{
+        "method":"POST",
+        "requestUri":"/metrics/current/{InstanceId}"
+      },
+      "input":{"shape":"GetCurrentMetricDataRequest"},
+      "output":{"shape":"GetCurrentMetricDataResponse"},
+      "errors":[
+        {"shape":"InvalidRequestException"},
+        {"shape":"InvalidParameterException"},
+        {"shape":"InternalServiceException"},
+        {"shape":"ThrottlingException"},
+        {"shape":"ResourceNotFoundException"}
+      ]
+    },
+    "GetFederationToken":{
+      "name":"GetFederationToken",
+      "http":{
+        "method":"GET",
+        "requestUri":"/user/federate/{InstanceId}"
+      },
+      "input":{"shape":"GetFederationTokenRequest"},
+      "output":{"shape":"GetFederationTokenResponse"},
+      "errors":[
+        {"shape":"InvalidRequestException"},
+        {"shape":"InvalidParameterException"},
+        {"shape":"ResourceNotFoundException"},
+        {"shape":"UserNotFoundException"},
+        {"shape":"InternalServiceException"},
+        {"shape":"DuplicateResourceException"}
+      ]
+    },
+    "GetMetricData":{
+      "name":"GetMetricData",
+      "http":{
+        "method":"POST",
+        "requestUri":"/metrics/historical/{InstanceId}"
+      },
+      "input":{"shape":"GetMetricDataRequest"},
+      "output":{"shape":"GetMetricDataResponse"},
+      "errors":[
+        {"shape":"InvalidRequestException"},
+        {"shape":"InvalidParameterException"},
+        {"shape":"InternalServiceException"},
+        {"shape":"ThrottlingException"},
+        {"shape":"ResourceNotFoundException"}
+      ]
+    },
+    "ListApprovedOrigins":{
+      "name":"ListApprovedOrigins",
+      "http":{
+        "method":"GET",
+        "requestUri":"/instance/{InstanceId}/approved-origins"
+      },
+      "input":{"shape":"ListApprovedOriginsRequest"},
+      "output":{"shape":"ListApprovedOriginsResponse"},
+      "errors":[
+        {"shape":"ResourceNotFoundException"},
+        {"shape":"InternalServiceException"},
+        {"shape":"InvalidRequestException"},
+        {"shape":"InvalidParameterException"},
+        {"shape":"ThrottlingException"}
+      ]
+    },
+    "ListContactFlows":{
+      "name":"ListContactFlows",
+      "http":{
+        "method":"GET",
+        "requestUri":"/contact-flows-summary/{InstanceId}"
+      },
+      "input":{"shape":"ListContactFlowsRequest"},
+      "output":{"shape":"ListContactFlowsResponse"},
+      "errors":[
+        {"shape":"InvalidRequestException"},
+        {"shape":"InvalidParameterException"},
+        {"shape":"ResourceNotFoundException"},
+        {"shape":"ThrottlingException"},
+        {"shape":"InternalServiceException"}
+      ]
+    },
+    "ListHoursOfOperations":{
+      "name":"ListHoursOfOperations",
+      "http":{
+        "method":"GET",
+        "requestUri":"/hours-of-operations-summary/{InstanceId}"
+      },
+      "input":{"shape":"ListHoursOfOperationsRequest"},
+      "output":{"shape":"ListHoursOfOperationsResponse"},
+      "errors":[
+        {"shape":"InvalidRequestException"},
+        {"shape":"InvalidParameterException"},
+        {"shape":"ResourceNotFoundException"},
+        {"shape":"ThrottlingException"},
+        {"shape":"InternalServiceException"}
+      ]
+    },
+    "ListInstanceAttributes":{
+      "name":"ListInstanceAttributes",
+      "http":{
+        "method":"GET",
+        "requestUri":"/instance/{InstanceId}/attributes"
+      },
+      "input":{"shape":"ListInstanceAttributesRequest"},
+      "output":{"shape":"ListInstanceAttributesResponse"},
+      "errors":[
+        {"shape":"ResourceNotFoundException"},
+        {"shape":"InternalServiceException"},
+        {"shape":"InvalidRequestException"},
+        {"shape":"InvalidParameterException"},
+        {"shape":"ThrottlingException"}
+      ]
+    },
+    "ListInstanceStorageConfigs":{
+      "name":"ListInstanceStorageConfigs",
+      "http":{
+        "method":"GET",
+        "requestUri":"/instance/{InstanceId}/storage-configs"
+      },
+      "input":{"shape":"ListInstanceStorageConfigsRequest"},
+      "output":{"shape":"ListInstanceStorageConfigsResponse"},
+      "errors":[
+        {"shape":"ResourceNotFoundException"},
+        {"shape":"InternalServiceException"},
+        {"shape":"InvalidRequestException"},
+        {"shape":"InvalidParameterException"},
+        {"shape":"ThrottlingException"}
+      ]
+    },
+    "ListInstances":{
+      "name":"ListInstances",
+      "http":{
+        "method":"GET",
+        "requestUri":"/instance"
+      },
+      "input":{"shape":"ListInstancesRequest"},
+      "output":{"shape":"ListInstancesResponse"},
+      "errors":[
+        {"shape":"InvalidRequestException"},
+        {"shape":"InternalServiceException"}
+      ]
+    },
+    "ListLambdaFunctions":{
+      "name":"ListLambdaFunctions",
+      "http":{
+        "method":"GET",
+        "requestUri":"/instance/{InstanceId}/lambda-functions"
+      },
+      "input":{"shape":"ListLambdaFunctionsRequest"},
+      "output":{"shape":"ListLambdaFunctionsResponse"},
+      "errors":[
+        {"shape":"ResourceNotFoundException"},
+        {"shape":"InternalServiceException"},
+        {"shape":"InvalidRequestException"},
+        {"shape":"InvalidParameterException"},
+        {"shape":"ThrottlingException"}
+      ]
+    },
+    "ListLexBots":{
+      "name":"ListLexBots",
+      "http":{
+        "method":"GET",
+        "requestUri":"/instance/{InstanceId}/lex-bots"
+      },
+      "input":{"shape":"ListLexBotsRequest"},
+      "output":{"shape":"ListLexBotsResponse"},
+      "errors":[
+        {"shape":"ResourceNotFoundException"},
+        {"shape":"InternalServiceException"},
+        {"shape":"InvalidRequestException"},
+        {"shape":"InvalidParameterException"},
+        {"shape":"ThrottlingException"}
+      ]
+    },
+    "ListPhoneNumbers":{
+      "name":"ListPhoneNumbers",
+      "http":{
+        "method":"GET",
+        "requestUri":"/phone-numbers-summary/{InstanceId}"
+      },
+      "input":{"shape":"ListPhoneNumbersRequest"},
+      "output":{"shape":"ListPhoneNumbersResponse"},
+      "errors":[
+        {"shape":"InvalidRequestException"},
+        {"shape":"InvalidParameterException"},
+        {"shape":"ResourceNotFoundException"},
+        {"shape":"ThrottlingException"},
+        {"shape":"InternalServiceException"}
+      ]
+    },
+    "ListPrompts":{
+      "name":"ListPrompts",
+      "http":{
+        "method":"GET",
+        "requestUri":"/prompts-summary/{InstanceId}"
+      },
+      "input":{"shape":"ListPromptsRequest"},
+      "output":{"shape":"ListPromptsResponse"},
+      "errors":[
+        {"shape":"InvalidRequestException"},
+        {"shape":"InvalidParameterException"},
+        {"shape":"ResourceNotFoundException"},
+        {"shape":"ThrottlingException"},
+        {"shape":"InternalServiceException"}
+      ]
+    },
+    "ListQueues":{
+      "name":"ListQueues",
+      "http":{
+        "method":"GET",
+        "requestUri":"/queues-summary/{InstanceId}"
+      },
+      "input":{"shape":"ListQueuesRequest"},
+      "output":{"shape":"ListQueuesResponse"},
+      "errors":[
+        {"shape":"InvalidRequestException"},
+        {"shape":"InvalidParameterException"},
+        {"shape":"ResourceNotFoundException"},
+        {"shape":"ThrottlingException"},
+        {"shape":"InternalServiceException"}
+      ]
+    },
+    "ListRoutingProfileQueues":{
+      "name":"ListRoutingProfileQueues",
+      "http":{
+        "method":"GET",
+        "requestUri":"/routing-profiles/{InstanceId}/{RoutingProfileId}/queues"
+      },
+      "input":{"shape":"ListRoutingProfileQueuesRequest"},
+      "output":{"shape":"ListRoutingProfileQueuesResponse"},
+      "errors":[
+        {"shape":"InvalidRequestException"},
+        {"shape":"InvalidParameterException"},
+        {"shape":"ResourceNotFoundException"},
+        {"shape":"ThrottlingException"},
+        {"shape":"InternalServiceException"}
+      ]
+    },
+    "ListRoutingProfiles":{
+      "name":"ListRoutingProfiles",
+      "http":{
+        "method":"GET",
+        "requestUri":"/routing-profiles-summary/{InstanceId}"
+      },
+      "input":{"shape":"ListRoutingProfilesRequest"},
+      "output":{"shape":"ListRoutingProfilesResponse"},
+      "errors":[
+        {"shape":"InvalidRequestException"},
+        {"shape":"InvalidParameterException"},
+        {"shape":"ResourceNotFoundException"},
+        {"shape":"ThrottlingException"},
+        {"shape":"InternalServiceException"}
+      ]
+    },
+    "ListSecurityKeys":{
+      "name":"ListSecurityKeys",
+      "http":{
+        "method":"GET",
+        "requestUri":"/instance/{InstanceId}/security-keys"
+      },
+      "input":{"shape":"ListSecurityKeysRequest"},
+      "output":{"shape":"ListSecurityKeysResponse"},
+      "errors":[
+        {"shape":"ResourceNotFoundException"},
+        {"shape":"InternalServiceException"},
+        {"shape":"InvalidRequestException"},
+        {"shape":"InvalidParameterException"},
+        {"shape":"ThrottlingException"}
+      ]
+    },
+    "ListSecurityProfiles":{
+      "name":"ListSecurityProfiles",
+      "http":{
+        "method":"GET",
+        "requestUri":"/security-profiles-summary/{InstanceId}"
+      },
+      "input":{"shape":"ListSecurityProfilesRequest"},
+      "output":{"shape":"ListSecurityProfilesResponse"},
+      "errors":[
+        {"shape":"InvalidRequestException"},
+        {"shape":"InvalidParameterException"},
+        {"shape":"ResourceNotFoundException"},
+        {"shape":"ThrottlingException"},
+        {"shape":"InternalServiceException"}
+      ]
+    },
+    "ListTagsForResource":{
+      "name":"ListTagsForResource",
+      "http":{
+        "method":"GET",
+        "requestUri":"/tags/{resourceArn}"
+      },
+      "input":{"shape":"ListTagsForResourceRequest"},
+      "output":{"shape":"ListTagsForResourceResponse"},
+      "errors":[
+        {"shape":"InvalidRequestException"},
+        {"shape":"InvalidParameterException"},
+        {"shape":"InternalServiceException"},
+        {"shape":"ResourceNotFoundException"},
+        {"shape":"ThrottlingException"}
+      ]
+    },
+    "ListUserHierarchyGroups":{
+      "name":"ListUserHierarchyGroups",
+      "http":{
+        "method":"GET",
+        "requestUri":"/user-hierarchy-groups-summary/{InstanceId}"
+      },
+      "input":{"shape":"ListUserHierarchyGroupsRequest"},
+      "output":{"shape":"ListUserHierarchyGroupsResponse"},
+      "errors":[
+        {"shape":"InvalidRequestException"},
+        {"shape":"InvalidParameterException"},
+        {"shape":"ResourceNotFoundException"},
+        {"shape":"ThrottlingException"},
+        {"shape":"InternalServiceException"}
+      ]
+    },
+    "ListUsers":{
+      "name":"ListUsers",
+      "http":{
+        "method":"GET",
+        "requestUri":"/users-summary/{InstanceId}"
+      },
+      "input":{"shape":"ListUsersRequest"},
+      "output":{"shape":"ListUsersResponse"},
+      "errors":[
+        {"shape":"InvalidRequestException"},
+        {"shape":"InvalidParameterException"},
+        {"shape":"ResourceNotFoundException"},
+        {"shape":"ThrottlingException"},
+        {"shape":"InternalServiceException"}
+      ]
+    },
+    "ResumeContactRecording":{
+      "name":"ResumeContactRecording",
+      "http":{
+        "method":"POST",
+        "requestUri":"/contact/resume-recording"
+      },
+      "input":{"shape":"ResumeContactRecordingRequest"},
+      "output":{"shape":"ResumeContactRecordingResponse"},
+      "errors":[
+        {"shape":"InvalidRequestException"},
+        {"shape":"ResourceNotFoundException"},
+        {"shape":"InternalServiceException"}
+      ]
+    },
+    "StartChatContact":{
+      "name":"StartChatContact",
+      "http":{
+        "method":"PUT",
+        "requestUri":"/contact/chat"
+      },
+      "input":{"shape":"StartChatContactRequest"},
+      "output":{"shape":"StartChatContactResponse"},
+      "errors":[
+        {"shape":"InvalidRequestException"},
+        {"shape":"InvalidParameterException"},
+        {"shape":"ResourceNotFoundException"},
+        {"shape":"InternalServiceException"},
+        {"shape":"LimitExceededException"}
+      ]
+    },
+    "StartContactRecording":{
+      "name":"StartContactRecording",
+      "http":{
+        "method":"POST",
+        "requestUri":"/contact/start-recording"
+      },
+      "input":{"shape":"StartContactRecordingRequest"},
+      "output":{"shape":"StartContactRecordingResponse"},
+      "errors":[
+        {"shape":"InvalidRequestException"},
+        {"shape":"InvalidParameterException"},
+        {"shape":"ResourceNotFoundException"},
+        {"shape":"InternalServiceException"}
+      ]
+    },
+    "StartOutboundVoiceContact":{
+      "name":"StartOutboundVoiceContact",
+      "http":{
+        "method":"PUT",
+        "requestUri":"/contact/outbound-voice"
+      },
+      "input":{"shape":"StartOutboundVoiceContactRequest"},
+      "output":{"shape":"StartOutboundVoiceContactResponse"},
+      "errors":[
+        {"shape":"InvalidRequestException"},
+        {"shape":"InvalidParameterException"},
+        {"shape":"ResourceNotFoundException"},
+        {"shape":"InternalServiceException"},
+        {"shape":"LimitExceededException"},
+        {"shape":"DestinationNotAllowedException"},
+        {"shape":"OutboundContactNotPermittedException"}
+      ]
+    },
+    "StopContact":{
+      "name":"StopContact",
+      "http":{
+        "method":"POST",
+        "requestUri":"/contact/stop"
+      },
+      "input":{"shape":"StopContactRequest"},
+      "output":{"shape":"StopContactResponse"},
+      "errors":[
+        {"shape":"InvalidRequestException"},
+        {"shape":"ContactNotFoundException"},
+        {"shape":"InvalidParameterException"},
+        {"shape":"ResourceNotFoundException"},
+        {"shape":"InternalServiceException"}
+      ]
+    },
+    "StopContactRecording":{
+      "name":"StopContactRecording",
+      "http":{
+        "method":"POST",
+        "requestUri":"/contact/stop-recording"
+      },
+      "input":{"shape":"StopContactRecordingRequest"},
+      "output":{"shape":"StopContactRecordingResponse"},
+      "errors":[
+        {"shape":"InvalidRequestException"},
+        {"shape":"ResourceNotFoundException"},
+        {"shape":"InternalServiceException"}
+      ]
+    },
+    "SuspendContactRecording":{
+      "name":"SuspendContactRecording",
+      "http":{
+        "method":"POST",
+        "requestUri":"/contact/suspend-recording"
+      },
+      "input":{"shape":"SuspendContactRecordingRequest"},
+      "output":{"shape":"SuspendContactRecordingResponse"},
+      "errors":[
+        {"shape":"InvalidRequestException"},
+        {"shape":"ResourceNotFoundException"},
+        {"shape":"InternalServiceException"}
+      ]
+    },
+    "TagResource":{
+      "name":"TagResource",
+      "http":{
+        "method":"POST",
+        "requestUri":"/tags/{resourceArn}"
+      },
+      "input":{"shape":"TagResourceRequest"},
+      "errors":[
+        {"shape":"InvalidRequestException"},
+        {"shape":"InvalidParameterException"},
+        {"shape":"InternalServiceException"},
+        {"shape":"ResourceNotFoundException"},
+        {"shape":"ThrottlingException"}
+      ]
+    },
+    "UntagResource":{
+      "name":"UntagResource",
+      "http":{
+        "method":"DELETE",
+        "requestUri":"/tags/{resourceArn}"
+      },
+      "input":{"shape":"UntagResourceRequest"},
+      "errors":[
+        {"shape":"InvalidRequestException"},
+        {"shape":"InvalidParameterException"},
+        {"shape":"InternalServiceException"},
+        {"shape":"ResourceNotFoundException"},
+        {"shape":"ThrottlingException"}
+      ]
+    },
+    "UpdateContactAttributes":{
+      "name":"UpdateContactAttributes",
+      "http":{
+        "method":"POST",
+        "requestUri":"/contact/attributes"
+      },
+      "input":{"shape":"UpdateContactAttributesRequest"},
+      "output":{"shape":"UpdateContactAttributesResponse"},
+      "errors":[
+        {"shape":"InvalidRequestException"},
+        {"shape":"InvalidParameterException"},
+        {"shape":"ResourceNotFoundException"},
+        {"shape":"InternalServiceException"}
+      ]
+    },
+    "UpdateContactFlowContent":{
+      "name":"UpdateContactFlowContent",
+      "http":{
+        "method":"POST",
+        "requestUri":"/contact-flows/{InstanceId}/{ContactFlowId}/content"
+      },
+      "input":{"shape":"UpdateContactFlowContentRequest"},
+      "errors":[
+        {"shape":"InvalidRequestException"},
+        {"shape":"InvalidContactFlowException"},
+        {"shape":"InvalidParameterException"},
+        {"shape":"ResourceNotFoundException"},
+        {"shape":"ThrottlingException"},
+        {"shape":"InternalServiceException"}
+      ]
+    },
+    "UpdateContactFlowName":{
+      "name":"UpdateContactFlowName",
+      "http":{
+        "method":"POST",
+        "requestUri":"/contact-flows/{InstanceId}/{ContactFlowId}/name"
+      },
+      "input":{"shape":"UpdateContactFlowNameRequest"},
+      "errors":[
+        {"shape":"InvalidRequestException"},
+        {"shape":"InvalidParameterException"},
+        {"shape":"DuplicateResourceException"},
         {"shape":"ResourceNotFoundException"},
         {"shape":"ThrottlingException"},
         {"shape":"InternalServiceException"}
       ]
     },
-    "ListUsers":{
-      "name":"ListUsers",
+    "UpdateInstanceAttribute":{
+      "name":"UpdateInstanceAttribute",
       "http":{
-        "method":"GET",
-        "requestUri":"/users-summary/{InstanceId}"
+        "method":"POST",
+        "requestUri":"/instance/{InstanceId}/attribute/{AttributeType}"
       },
-      "input":{"shape":"ListUsersRequest"},
-      "output":{"shape":"ListUsersResponse"},
+      "input":{"shape":"UpdateInstanceAttributeRequest"},
       "errors":[
+        {"shape":"ResourceNotFoundException"},
+        {"shape":"InternalServiceException"},
         {"shape":"InvalidRequestException"},
         {"shape":"InvalidParameterException"},
+        {"shape":"ThrottlingException"}
+      ]
+    },
+    "UpdateInstanceStorageConfig":{
+      "name":"UpdateInstanceStorageConfig",
+      "http":{
+        "method":"POST",
+        "requestUri":"/instance/{InstanceId}/storage-config/{AssociationId}"
+      },
+      "input":{"shape":"UpdateInstanceStorageConfigRequest"},
+      "errors":[
         {"shape":"ResourceNotFoundException"},
-        {"shape":"ThrottlingException"},
-        {"shape":"InternalServiceException"}
+        {"shape":"InternalServiceException"},
+        {"shape":"InvalidRequestException"},
+        {"shape":"InvalidParameterException"},
+        {"shape":"ThrottlingException"}
       ]
     },
-    "StartChatContact":{
-      "name":"StartChatContact",
+    "UpdateRoutingProfileConcurrency":{
+      "name":"UpdateRoutingProfileConcurrency",
       "http":{
-        "method":"PUT",
-        "requestUri":"/contact/chat"
+        "method":"POST",
+        "requestUri":"/routing-profiles/{InstanceId}/{RoutingProfileId}/concurrency"
       },
-      "input":{"shape":"StartChatContactRequest"},
-      "output":{"shape":"StartChatContactResponse"},
+      "input":{"shape":"UpdateRoutingProfileConcurrencyRequest"},
       "errors":[
         {"shape":"InvalidRequestException"},
         {"shape":"InvalidParameterException"},
         {"shape":"ResourceNotFoundException"},
-        {"shape":"InternalServiceException"},
-        {"shape":"LimitExceededException"}
+        {"shape":"ThrottlingException"},
+        {"shape":"InternalServiceException"}
       ]
     },
-    "StartOutboundVoiceContact":{
-      "name":"StartOutboundVoiceContact",
+    "UpdateRoutingProfileDefaultOutboundQueue":{
+      "name":"UpdateRoutingProfileDefaultOutboundQueue",
       "http":{
-        "method":"PUT",
-        "requestUri":"/contact/outbound-voice"
+        "method":"POST",
+        "requestUri":"/routing-profiles/{InstanceId}/{RoutingProfileId}/default-outbound-queue"
       },
-      "input":{"shape":"StartOutboundVoiceContactRequest"},
-      "output":{"shape":"StartOutboundVoiceContactResponse"},
+      "input":{"shape":"UpdateRoutingProfileDefaultOutboundQueueRequest"},
       "errors":[
         {"shape":"InvalidRequestException"},
         {"shape":"InvalidParameterException"},
         {"shape":"ResourceNotFoundException"},
-        {"shape":"InternalServiceException"},
-        {"shape":"LimitExceededException"},
-        {"shape":"DestinationNotAllowedException"},
-        {"shape":"OutboundContactNotPermittedException"}
+        {"shape":"ThrottlingException"},
+        {"shape":"InternalServiceException"}
       ]
     },
-    "StopContact":{
-      "name":"StopContact",
+    "UpdateRoutingProfileName":{
+      "name":"UpdateRoutingProfileName",
       "http":{
         "method":"POST",
-        "requestUri":"/contact/stop"
+        "requestUri":"/routing-profiles/{InstanceId}/{RoutingProfileId}/name"
       },
-      "input":{"shape":"StopContactRequest"},
-      "output":{"shape":"StopContactResponse"},
+      "input":{"shape":"UpdateRoutingProfileNameRequest"},
       "errors":[
+        {"shape":"DuplicateResourceException"},
         {"shape":"InvalidRequestException"},
-        {"shape":"ContactNotFoundException"},
         {"shape":"InvalidParameterException"},
         {"shape":"ResourceNotFoundException"},
+        {"shape":"ThrottlingException"},
         {"shape":"InternalServiceException"}
       ]
     },
-    "TagResource":{
-      "name":"TagResource",
+    "UpdateRoutingProfileQueues":{
+      "name":"UpdateRoutingProfileQueues",
       "http":{
         "method":"POST",
-        "requestUri":"/tags/{resourceArn}"
+        "requestUri":"/routing-profiles/{InstanceId}/{RoutingProfileId}/queues"
       },
-      "input":{"shape":"TagResourceRequest"},
+      "input":{"shape":"UpdateRoutingProfileQueuesRequest"},
       "errors":[
         {"shape":"InvalidRequestException"},
         {"shape":"InvalidParameterException"},
-        {"shape":"InternalServiceException"},
         {"shape":"ResourceNotFoundException"},
-        {"shape":"ThrottlingException"}
+        {"shape":"ThrottlingException"},
+        {"shape":"InternalServiceException"}
       ]
     },
-    "UntagResource":{
-      "name":"UntagResource",
+    "UpdateUserHierarchy":{
+      "name":"UpdateUserHierarchy",
       "http":{
-        "method":"DELETE",
-        "requestUri":"/tags/{resourceArn}"
+        "method":"POST",
+        "requestUri":"/users/{InstanceId}/{UserId}/hierarchy"
       },
-      "input":{"shape":"UntagResourceRequest"},
+      "input":{"shape":"UpdateUserHierarchyRequest"},
       "errors":[
         {"shape":"InvalidRequestException"},
         {"shape":"InvalidParameterException"},
-        {"shape":"InternalServiceException"},
         {"shape":"ResourceNotFoundException"},
-        {"shape":"ThrottlingException"}
+        {"shape":"ThrottlingException"},
+        {"shape":"InternalServiceException"}
       ]
     },
-    "UpdateContactAttributes":{
-      "name":"UpdateContactAttributes",
+    "UpdateUserHierarchyGroupName":{
+      "name":"UpdateUserHierarchyGroupName",
       "http":{
         "method":"POST",
-        "requestUri":"/contact/attributes"
+        "requestUri":"/user-hierarchy-groups/{InstanceId}/{HierarchyGroupId}/name"
       },
-      "input":{"shape":"UpdateContactAttributesRequest"},
-      "output":{"shape":"UpdateContactAttributesResponse"},
+      "input":{"shape":"UpdateUserHierarchyGroupNameRequest"},
       "errors":[
         {"shape":"InvalidRequestException"},
         {"shape":"InvalidParameterException"},
+        {"shape":"DuplicateResourceException"},
         {"shape":"ResourceNotFoundException"},
+        {"shape":"ThrottlingException"},
         {"shape":"InternalServiceException"}
       ]
     },
-    "UpdateUserHierarchy":{
-      "name":"UpdateUserHierarchy",
+    "UpdateUserHierarchyStructure":{
+      "name":"UpdateUserHierarchyStructure",
       "http":{
         "method":"POST",
-        "requestUri":"/users/{InstanceId}/{UserId}/hierarchy"
+        "requestUri":"/user-hierarchy-structure/{InstanceId}"
       },
-      "input":{"shape":"UpdateUserHierarchyRequest"},
+      "input":{"shape":"UpdateUserHierarchyStructureRequest"},
       "errors":[
         {"shape":"InvalidRequestException"},
         {"shape":"InvalidParameterException"},
         {"shape":"ResourceNotFoundException"},
+        {"shape":"ResourceInUseException"},
         {"shape":"ThrottlingException"},
         {"shape":"InternalServiceException"}
       ]
@@ -493,6 +1216,128 @@
       "max":100,
       "min":1
     },
+    "AssociateApprovedOriginRequest":{
+      "type":"structure",
+      "required":[
+        "InstanceId",
+        "Origin"
+      ],
+      "members":{
+        "InstanceId":{
+          "shape":"InstanceId",
+          "location":"uri",
+          "locationName":"InstanceId"
+        },
+        "Origin":{"shape":"Origin"}
+      }
+    },
+    "AssociateInstanceStorageConfigRequest":{
+      "type":"structure",
+      "required":[
+        "InstanceId",
+        "ResourceType",
+        "StorageConfig"
+      ],
+      "members":{
+        "InstanceId":{
+          "shape":"InstanceId",
+          "location":"uri",
+          "locationName":"InstanceId"
+        },
+        "ResourceType":{"shape":"InstanceStorageResourceType"},
+        "StorageConfig":{"shape":"InstanceStorageConfig"}
+      }
+    },
+    "AssociateInstanceStorageConfigResponse":{
+      "type":"structure",
+      "members":{
+        "AssociationId":{"shape":"AssociationId"}
+      }
+    },
+    "AssociateLambdaFunctionRequest":{
+      "type":"structure",
+      "required":[
+        "InstanceId",
+        "FunctionArn"
+      ],
+      "members":{
+        "InstanceId":{
+          "shape":"InstanceId",
+          "location":"uri",
+          "locationName":"InstanceId"
+        },
+        "FunctionArn":{"shape":"FunctionArn"}
+      }
+    },
+    "AssociateLexBotRequest":{
+      "type":"structure",
+      "required":[
+        "InstanceId",
+        "LexBot"
+      ],
+      "members":{
+        "InstanceId":{
+          "shape":"InstanceId",
+          "location":"uri",
+          "locationName":"InstanceId"
+        },
+        "LexBot":{"shape":"LexBot"}
+      }
+    },
+    "AssociateRoutingProfileQueuesRequest":{
+      "type":"structure",
+      "required":[
+        "InstanceId",
+        "RoutingProfileId",
+        "QueueConfigs"
+      ],
+      "members":{
+        "InstanceId":{
+          "shape":"InstanceId",
+          "location":"uri",
+          "locationName":"InstanceId"
+        },
+        "RoutingProfileId":{
+          "shape":"RoutingProfileId",
+          "location":"uri",
+          "locationName":"RoutingProfileId"
+        },
+        "QueueConfigs":{"shape":"RoutingProfileQueueConfigList"}
+      }
+    },
+    "AssociateSecurityKeyRequest":{
+      "type":"structure",
+      "required":[
+        "InstanceId",
+        "Key"
+      ],
+      "members":{
+        "InstanceId":{
+          "shape":"InstanceId",
+          "location":"uri",
+          "locationName":"InstanceId"
+        },
+        "Key":{"shape":"PEM"}
+      }
+    },
+    "AssociateSecurityKeyResponse":{
+      "type":"structure",
+      "members":{
+        "AssociationId":{"shape":"AssociationId"}
+      }
+    },
+    "AssociationId":{
+      "type":"string",
+      "max":100,
+      "min":1
+    },
+    "Attribute":{
+      "type":"structure",
+      "members":{
+        "AttributeType":{"shape":"InstanceAttributeType"},
+        "Value":{"shape":"InstanceAttributeValue"}
+      }
+    },
     "AttributeName":{
       "type":"string",
       "max":32767,
@@ -508,7 +1353,20 @@
       "key":{"shape":"AttributeName"},
       "value":{"shape":"AttributeValue"}
     },
+    "AttributesList":{
+      "type":"list",
+      "member":{"shape":"Attribute"}
+    },
     "AutoAccept":{"type":"boolean"},
+    "BotName":{
+      "type":"string",
+      "max":50
+    },
+    "BucketName":{
+      "type":"string",
+      "max":128,
+      "min":1
+    },
     "Channel":{
       "type":"string",
       "enum":[
@@ -550,11 +1408,41 @@
       "type":"string",
       "enum":["LT"]
     },
+    "Concurrency":{
+      "type":"integer",
+      "max":5,
+      "min":1
+    },
+    "ContactFlow":{
+      "type":"structure",
+      "members":{
+        "Arn":{"shape":"ARN"},
+        "Id":{"shape":"ContactFlowId"},
+        "Name":{"shape":"ContactFlowName"},
+        "Type":{"shape":"ContactFlowType"},
+        "Description":{"shape":"ContactFlowDescription"},
+        "Content":{"shape":"ContactFlowContent"},
+        "Tags":{"shape":"TagMap"}
+      }
+    },
+    "ContactFlowContent":{"type":"string"},
+    "ContactFlowDescription":{"type":"string"},
     "ContactFlowId":{
       "type":"string",
       "max":500
     },
-    "ContactFlowName":{"type":"string"},
+    "ContactFlowName":{
+      "type":"string",
+      "min":1
+    },
+    "ContactFlowNotPublishedException":{
+      "type":"structure",
+      "members":{
+        "Message":{"shape":"Message"}
+      },
+      "error":{"httpStatusCode":404},
+      "exception":true
+    },
     "ContactFlowSummary":{
       "type":"structure",
       "members":{
@@ -582,23 +1470,127 @@
         "QUEUE_TRANSFER"
       ]
     },
-    "ContactFlowTypes":{
-      "type":"list",
-      "member":{"shape":"ContactFlowType"},
-      "max":10
+    "ContactFlowTypes":{
+      "type":"list",
+      "member":{"shape":"ContactFlowType"},
+      "max":10
+    },
+    "ContactId":{
+      "type":"string",
+      "max":256,
+      "min":1
+    },
+    "ContactNotFoundException":{
+      "type":"structure",
+      "members":{
+        "Message":{"shape":"Message"}
+      },
+      "error":{"httpStatusCode":410},
+      "exception":true
+    },
+    "CreateContactFlowRequest":{
+      "type":"structure",
+      "required":[
+        "InstanceId",
+        "Name",
+        "Type",
+        "Content"
+      ],
+      "members":{
+        "InstanceId":{
+          "shape":"InstanceId",
+          "location":"uri",
+          "locationName":"InstanceId"
+        },
+        "Name":{"shape":"ContactFlowName"},
+        "Type":{"shape":"ContactFlowType"},
+        "Description":{"shape":"ContactFlowDescription"},
+        "Content":{"shape":"ContactFlowContent"},
+        "Tags":{"shape":"TagMap"}
+      }
+    },
+    "CreateContactFlowResponse":{
+      "type":"structure",
+      "members":{
+        "ContactFlowId":{"shape":"ContactFlowId"},
+        "ContactFlowArn":{"shape":"ARN"}
+      }
+    },
+    "CreateInstanceRequest":{
+      "type":"structure",
+      "required":[
+        "IdentityManagementType",
+        "InboundCallsEnabled",
+        "OutboundCallsEnabled"
+      ],
+      "members":{
+        "ClientToken":{"shape":"ClientToken"},
+        "IdentityManagementType":{"shape":"DirectoryType"},
+        "InstanceAlias":{"shape":"DirectoryAlias"},
+        "DirectoryId":{"shape":"DirectoryId"},
+        "InboundCallsEnabled":{"shape":"InboundCallsEnabled"},
+        "OutboundCallsEnabled":{"shape":"OutboundCallsEnabled"}
+      }
+    },
+    "CreateInstanceResponse":{
+      "type":"structure",
+      "members":{
+        "Id":{"shape":"InstanceId"},
+        "Arn":{"shape":"ARN"}
+      }
+    },
+    "CreateRoutingProfileRequest":{
+      "type":"structure",
+      "required":[
+        "InstanceId",
+        "Name",
+        "Description",
+        "DefaultOutboundQueueId",
+        "MediaConcurrencies"
+      ],
+      "members":{
+        "InstanceId":{
+          "shape":"InstanceId",
+          "location":"uri",
+          "locationName":"InstanceId"
+        },
+        "Name":{"shape":"RoutingProfileName"},
+        "Description":{"shape":"RoutingProfileDescription"},
+        "DefaultOutboundQueueId":{"shape":"QueueId"},
+        "QueueConfigs":{"shape":"RoutingProfileQueueConfigList"},
+        "MediaConcurrencies":{"shape":"MediaConcurrencies"},
+        "Tags":{"shape":"TagMap"}
+      }
     },
-    "ContactId":{
-      "type":"string",
-      "max":256,
-      "min":1
+    "CreateRoutingProfileResponse":{
+      "type":"structure",
+      "members":{
+        "RoutingProfileArn":{"shape":"ARN"},
+        "RoutingProfileId":{"shape":"RoutingProfileId"}
+      }
     },
-    "ContactNotFoundException":{
+    "CreateUserHierarchyGroupRequest":{
       "type":"structure",
+      "required":[
+        "Name",
+        "InstanceId"
+      ],
       "members":{
-        "Message":{"shape":"Message"}
-      },
-      "error":{"httpStatusCode":410},
-      "exception":true
+        "Name":{"shape":"HierarchyGroupName"},
+        "ParentGroupId":{"shape":"HierarchyGroupId"},
+        "InstanceId":{
+          "shape":"InstanceId",
+          "location":"uri",
+          "locationName":"InstanceId"
+        }
+      }
+    },
+    "CreateUserHierarchyGroupResponse":{
+      "type":"structure",
+      "members":{
+        "HierarchyGroupId":{"shape":"HierarchyGroupId"},
+        "HierarchyGroupArn":{"shape":"ARN"}
+      }
     },
     "CreateUserRequest":{
       "type":"structure",
@@ -696,6 +1688,41 @@
       "type":"list",
       "member":{"shape":"CurrentMetric"}
     },
+    "Delay":{
+      "type":"integer",
+      "max":9999,
+      "min":0
+    },
+    "DeleteInstanceRequest":{
+      "type":"structure",
+      "required":["InstanceId"],
+      "members":{
+        "InstanceId":{
+          "shape":"InstanceId",
+          "location":"uri",
+          "locationName":"InstanceId"
+        }
+      }
+    },
+    "DeleteUserHierarchyGroupRequest":{
+      "type":"structure",
+      "required":[
+        "HierarchyGroupId",
+        "InstanceId"
+      ],
+      "members":{
+        "HierarchyGroupId":{
+          "shape":"HierarchyGroupId",
+          "location":"uri",
+          "locationName":"HierarchyGroupId"
+        },
+        "InstanceId":{
+          "shape":"InstanceId",
+          "location":"uri",
+          "locationName":"InstanceId"
+        }
+      }
+    },
     "DeleteUserRequest":{
       "type":"structure",
       "required":[
@@ -715,6 +1742,129 @@
         }
       }
     },
+    "DescribeContactFlowRequest":{
+      "type":"structure",
+      "required":[
+        "InstanceId",
+        "ContactFlowId"
+      ],
+      "members":{
+        "InstanceId":{
+          "shape":"InstanceId",
+          "location":"uri",
+          "locationName":"InstanceId"
+        },
+        "ContactFlowId":{
+          "shape":"ContactFlowId",
+          "location":"uri",
+          "locationName":"ContactFlowId"
+        }
+      }
+    },
+    "DescribeContactFlowResponse":{
+      "type":"structure",
+      "members":{
+        "ContactFlow":{"shape":"ContactFlow"}
+      }
+    },
+    "DescribeInstanceAttributeRequest":{
+      "type":"structure",
+      "required":[
+        "InstanceId",
+        "AttributeType"
+      ],
+      "members":{
+        "InstanceId":{
+          "shape":"InstanceId",
+          "location":"uri",
+          "locationName":"InstanceId"
+        },
+        "AttributeType":{
+          "shape":"InstanceAttributeType",
+          "location":"uri",
+          "locationName":"AttributeType"
+        }
+      }
+    },
+    "DescribeInstanceAttributeResponse":{
+      "type":"structure",
+      "members":{
+        "Attribute":{"shape":"Attribute"}
+      }
+    },
+    "DescribeInstanceRequest":{
+      "type":"structure",
+      "required":["InstanceId"],
+      "members":{
+        "InstanceId":{
+          "shape":"InstanceId",
+          "location":"uri",
+          "locationName":"InstanceId"
+        }
+      }
+    },
+    "DescribeInstanceResponse":{
+      "type":"structure",
+      "members":{
+        "Instance":{"shape":"Instance"}
+      }
+    },
+    "DescribeInstanceStorageConfigRequest":{
+      "type":"structure",
+      "required":[
+        "InstanceId",
+        "AssociationId",
+        "ResourceType"
+      ],
+      "members":{
+        "InstanceId":{
+          "shape":"InstanceId",
+          "location":"uri",
+          "locationName":"InstanceId"
+        },
+        "AssociationId":{
+          "shape":"AssociationId",
+          "location":"uri",
+          "locationName":"AssociationId"
+        },
+        "ResourceType":{
+          "shape":"InstanceStorageResourceType",
+          "location":"querystring",
+          "locationName":"resourceType"
+        }
+      }
+    },
+    "DescribeInstanceStorageConfigResponse":{
+      "type":"structure",
+      "members":{
+        "StorageConfig":{"shape":"InstanceStorageConfig"}
+      }
+    },
+    "DescribeRoutingProfileRequest":{
+      "type":"structure",
+      "required":[
+        "InstanceId",
+        "RoutingProfileId"
+      ],
+      "members":{
+        "InstanceId":{
+          "shape":"InstanceId",
+          "location":"uri",
+          "locationName":"InstanceId"
+        },
+        "RoutingProfileId":{
+          "shape":"RoutingProfileId",
+          "location":"uri",
+          "locationName":"RoutingProfileId"
+        }
+      }
+    },
+    "DescribeRoutingProfileResponse":{
+      "type":"structure",
+      "members":{
+        "RoutingProfile":{"shape":"RoutingProfile"}
+      }
+    },
     "DescribeUserHierarchyGroupRequest":{
       "type":"structure",
       "required":[
@@ -793,11 +1943,160 @@
     "Dimensions":{
       "type":"structure",
       "members":{
-        "Queue":{"shape":"QueueReference"},
-        "Channel":{"shape":"Channel"}
+        "Queue":{"shape":"QueueReference"},
+        "Channel":{"shape":"Channel"}
+      }
+    },
+    "DirectoryAlias":{
+      "type":"string",
+      "max":62,
+      "min":1,
+      "pattern":"^(?!d-)([\\da-zA-Z]+)([-]*[\\da-zA-Z])*$",
+      "sensitive":true
+    },
+    "DirectoryId":{
+      "type":"string",
+      "max":12,
+      "min":12,
+      "pattern":"^d-[0-9a-f]{10}$"
+    },
+    "DirectoryType":{
+      "type":"string",
+      "enum":[
+        "SAML",
+        "CONNECT_MANAGED",
+        "EXISTING_DIRECTORY"
+      ]
+    },
+    "DirectoryUserId":{"type":"string"},
+    "DisassociateApprovedOriginRequest":{
+      "type":"structure",
+      "required":[
+        "InstanceId",
+        "Origin"
+      ],
+      "members":{
+        "InstanceId":{
+          "shape":"InstanceId",
+          "location":"uri",
+          "locationName":"InstanceId"
+        },
+        "Origin":{
+          "shape":"Origin",
+          "location":"querystring",
+          "locationName":"origin"
+        }
+      }
+    },
+    "DisassociateInstanceStorageConfigRequest":{
+      "type":"structure",
+      "required":[
+        "InstanceId",
+        "AssociationId",
+        "ResourceType"
+      ],
+      "members":{
+        "InstanceId":{
+          "shape":"InstanceId",
+          "location":"uri",
+          "locationName":"InstanceId"
+        },
+        "AssociationId":{
+          "shape":"AssociationId",
+          "location":"uri",
+          "locationName":"AssociationId"
+        },
+        "ResourceType":{
+          "shape":"InstanceStorageResourceType",
+          "location":"querystring",
+          "locationName":"resourceType"
+        }
+      }
+    },
+    "DisassociateLambdaFunctionRequest":{
+      "type":"structure",
+      "required":[
+        "InstanceId",
+        "FunctionArn"
+      ],
+      "members":{
+        "InstanceId":{
+          "shape":"InstanceId",
+          "location":"uri",
+          "locationName":"InstanceId"
+        },
+        "FunctionArn":{
+          "shape":"FunctionArn",
+          "location":"querystring",
+          "locationName":"functionArn"
+        }
+      }
+    },
+    "DisassociateLexBotRequest":{
+      "type":"structure",
+      "required":[
+        "InstanceId",
+        "BotName",
+        "LexRegion"
+      ],
+      "members":{
+        "InstanceId":{
+          "shape":"InstanceId",
+          "location":"uri",
+          "locationName":"InstanceId"
+        },
+        "BotName":{
+          "shape":"BotName",
+          "location":"querystring",
+          "locationName":"botName"
+        },
+        "LexRegion":{
+          "shape":"LexRegion",
+          "location":"querystring",
+          "locationName":"lexRegion"
+        }
+      }
+    },
+    "DisassociateRoutingProfileQueuesRequest":{
+      "type":"structure",
+      "required":[
+        "InstanceId",
+        "RoutingProfileId",
+        "QueueReferences"
+      ],
+      "members":{
+        "InstanceId":{
+          "shape":"InstanceId",
+          "location":"uri",
+          "locationName":"InstanceId"
+        },
+        "RoutingProfileId":{
+          "shape":"RoutingProfileId",
+          "location":"uri",
+          "locationName":"RoutingProfileId"
+        },
+        "QueueReferences":{"shape":"RoutingProfileQueueReferenceList"}
+      }
+    },
+    "DisassociateSecurityKeyRequest":{
+      "type":"structure",
+      "required":[
+        "InstanceId",
+        "AssociationId"
+      ],
+      "members":{
+        "InstanceId":{
+          "shape":"InstanceId",
+          "location":"uri",
+          "locationName":"InstanceId"
+        },
+        "AssociationId":{
+          "shape":"AssociationId",
+          "location":"uri",
+          "locationName":"AssociationId"
+        }
       }
     },
-    "DirectoryUserId":{"type":"string"},
     "DisplayName":{
       "type":"string",
       "max":256,
@@ -812,6 +2111,21 @@
       "exception":true
     },
     "Email":{"type":"string"},
+    "EncryptionConfig":{
+      "type":"structure",
+      "required":[
+        "EncryptionType",
+        "KeyId"
+      ],
+      "members":{
+        "EncryptionType":{"shape":"EncryptionType"},
+        "KeyId":{"shape":"KeyId"}
+      }
+    },
+    "EncryptionType":{
+      "type":"string",
+      "enum":["KMS"]
+    },
     "Filters":{
       "type":"structure",
       "members":{
@@ -819,6 +2133,15 @@
         "Channels":{"shape":"Channels"}
       }
     },
+    "FunctionArn":{
+      "type":"string",
+      "max":140,
+      "min":1
+    },
+    "FunctionArnsList":{
+      "type":"list",
+      "member":{"shape":"FunctionArn"}
+    },
     "GetContactAttributesRequest":{
       "type":"structure",
       "required":[
@@ -972,6 +2295,13 @@
     },
     "HierarchyLevelId":{"type":"string"},
     "HierarchyLevelName":{"type":"string"},
+    "HierarchyLevelUpdate":{
+      "type":"structure",
+      "required":["Name"],
+      "members":{
+        "Name":{"shape":"HierarchyLevelName"}
+      }
+    },
     "HierarchyPath":{
       "type":"structure",
       "members":{
@@ -992,6 +2322,16 @@
         "LevelFive":{"shape":"HierarchyLevel"}
       }
     },
+    "HierarchyStructureUpdate":{
+      "type":"structure",
+      "members":{
+        "LevelOne":{"shape":"HierarchyLevelUpdate"},
+        "LevelTwo":{"shape":"HierarchyLevelUpdate"},
+        "LevelThree":{"shape":"HierarchyLevelUpdate"},
+        "LevelFour":{"shape":"HierarchyLevelUpdate"},
+        "LevelFive":{"shape":"HierarchyLevelUpdate"}
+      }
+    },
     "HistoricalMetric":{
       "type":"structure",
       "members":{
@@ -1063,6 +2403,11 @@
       "type":"list",
       "member":{"shape":"HistoricalMetric"}
     },
+    "Hours":{
+      "type":"integer",
+      "max":87600,
+      "min":0
+    },
     "HoursOfOperationId":{"type":"string"},
     "HoursOfOperationName":{"type":"string"},
     "HoursOfOperationSummary":{
@@ -1077,11 +2422,103 @@
       "type":"list",
       "member":{"shape":"HoursOfOperationSummary"}
     },
+    "InboundCallsEnabled":{"type":"boolean"},
+    "Instance":{
+      "type":"structure",
+      "members":{
+        "Id":{"shape":"InstanceId"},
+        "Arn":{"shape":"ARN"},
+        "IdentityManagementType":{"shape":"DirectoryType"},
+        "InstanceAlias":{"shape":"DirectoryAlias"},
+        "CreatedTime":{"shape":"Timestamp"},
+        "ServiceRole":{"shape":"ARN"},
+        "InstanceStatus":{"shape":"InstanceStatus"},
+        "StatusReason":{"shape":"InstanceStatusReason"},
+        "InboundCallsEnabled":{"shape":"InboundCallsEnabled"},
+        "OutboundCallsEnabled":{"shape":"OutboundCallsEnabled"}
+      }
+    },
+    "InstanceAttributeType":{
+      "type":"string",
+      "enum":[
+        "INBOUND_CALLS",
+        "OUTBOUND_CALLS",
+        "CONTACTFLOW_LOGS",
+        "CONTACT_LENS",
+        "AUTO_RESOLVE_BEST_VOICES",
+        "USE_CUSTOM_TTS_VOICES",
+        "EARLY_MEDIA"
+      ]
+    },
+    "InstanceAttributeValue":{
+      "type":"string",
+      "max":100,
+      "min":1
+    },
     "InstanceId":{
       "type":"string",
       "max":100,
       "min":1
     },
+    "InstanceStatus":{
+      "type":"string",
+      "enum":[
+        "CREATION_IN_PROGRESS",
+        "ACTIVE",
+        "CREATION_FAILED"
+      ]
+    },
+    "InstanceStatusReason":{
+      "type":"structure",
+      "members":{
+        "Message":{"shape":"String"}
+      }
+    },
+    "InstanceStorageConfig":{
+      "type":"structure",
+      "required":["StorageType"],
+      "members":{
+        "AssociationId":{"shape":"AssociationId"},
+        "StorageType":{"shape":"StorageType"},
+        "S3Config":{"shape":"S3Config"},
+        "KinesisVideoStreamConfig":{"shape":"KinesisVideoStreamConfig"},
+        "KinesisStreamConfig":{"shape":"KinesisStreamConfig"},
+        "KinesisFirehoseConfig":{"shape":"KinesisFirehoseConfig"}
+      }
+    },
+    "InstanceStorageConfigs":{
+      "type":"list",
+      "member":{"shape":"InstanceStorageConfig"}
+    },
+    "InstanceStorageResourceType":{
+      "type":"string",
+      "enum":[
+        "CHAT_TRANSCRIPTS",
+        "CALL_RECORDINGS",
+        "SCHEDULED_REPORTS",
+        "MEDIA_STREAMS",
+        "CONTACT_TRACE_RECORDS",
+        "AGENT_EVENTS"
+      ]
+    },
+    "InstanceSummary":{
+      "type":"structure",
+      "members":{
+        "Id":{"shape":"InstanceId"},
+        "Arn":{"shape":"ARN"},
+        "IdentityManagementType":{"shape":"DirectoryType"},
+        "InstanceAlias":{"shape":"DirectoryAlias"},
+        "CreatedTime":{"shape":"Timestamp"},
+        "ServiceRole":{"shape":"ARN"},
+        "InstanceStatus":{"shape":"InstanceStatus"},
+        "InboundCallsEnabled":{"shape":"InboundCallsEnabled"},
+        "OutboundCallsEnabled":{"shape":"OutboundCallsEnabled"}
+      }
+    },
+    "InstanceSummaryList":{
+      "type":"list",
+      "member":{"shape":"InstanceSummary"}
+    },
     "InternalServiceException":{
       "type":"structure",
       "members":{
@@ -1090,6 +2527,14 @@
       "error":{"httpStatusCode":500},
       "exception":true
     },
+    "InvalidContactFlowException":{
+      "type":"structure",
+      "members":{
+        "problems":{"shape":"Problems"}
+      },
+      "error":{"httpStatusCode":400},
+      "exception":true
+    },
     "InvalidParameterException":{
       "type":"structure",
       "members":{
@@ -1106,15 +2551,241 @@
       "error":{"httpStatusCode":400},
       "exception":true
     },
-    "LimitExceededException":{
+    "KeyId":{
+      "type":"string",
+      "max":128,
+      "min":1
+    },
+    "KinesisFirehoseConfig":{
+      "type":"structure",
+      "required":["FirehoseArn"],
+      "members":{
+        "FirehoseArn":{"shape":"ARN"}
+      }
+    },
+    "KinesisStreamConfig":{
+      "type":"structure",
+      "required":["StreamArn"],
+      "members":{
+        "StreamArn":{"shape":"ARN"}
+      }
+    },
+    "KinesisVideoStreamConfig":{
+      "type":"structure",
+      "required":[
+        "Prefix",
+        "RetentionPeriodHours",
+        "EncryptionConfig"
+      ],
+      "members":{
+        "Prefix":{"shape":"Prefix"},
+        "RetentionPeriodHours":{"shape":"Hours"},
+        "EncryptionConfig":{"shape":"EncryptionConfig"}
+      }
+    },
+    "LexBot":{
+      "type":"structure",
+      "members":{
+        "Name":{"shape":"BotName"},
+        "LexRegion":{"shape":"LexRegion"}
+      }
+    },
+    "LexBotsList":{
+      "type":"list",
+      "member":{"shape":"LexBot"}
+    },
+    "LexRegion":{
+      "type":"string",
+      "max":60
+    },
+    "LimitExceededException":{
+      "type":"structure",
+      "members":{
+        "Message":{"shape":"Message"}
+      },
+      "error":{"httpStatusCode":429},
+      "exception":true
+    },
+    "ListApprovedOriginsRequest":{
+      "type":"structure",
+      "required":["InstanceId"],
+      "members":{
+        "InstanceId":{
+          "shape":"InstanceId",
+          "location":"uri",
+          "locationName":"InstanceId"
+        },
+        "NextToken":{
+          "shape":"NextToken",
+          "location":"querystring",
+          "locationName":"nextToken"
+        },
+        "MaxResults":{
+          "shape":"MaxResult25",
+          "box":true,
+          "location":"querystring",
+          "locationName":"maxResults"
+        }
+      }
+    },
+    "ListApprovedOriginsResponse":{
+      "type":"structure",
+      "members":{
+        "Origins":{"shape":"OriginsList"},
+        "NextToken":{"shape":"NextToken"}
+      }
+    },
+    "ListContactFlowsRequest":{
+      "type":"structure",
+      "required":["InstanceId"],
+      "members":{
+        "InstanceId":{
+          "shape":"InstanceId",
+          "location":"uri",
+          "locationName":"InstanceId"
+        },
+        "ContactFlowTypes":{
+          "shape":"ContactFlowTypes",
+          "location":"querystring",
+          "locationName":"contactFlowTypes"
+        },
+        "NextToken":{
+          "shape":"NextToken",
+          "location":"querystring",
+          "locationName":"nextToken"
+        },
+        "MaxResults":{
+          "shape":"MaxResult1000",
+          "location":"querystring",
+          "locationName":"maxResults"
+        }
+      }
+    },
+    "ListContactFlowsResponse":{
+      "type":"structure",
+      "members":{
+        "ContactFlowSummaryList":{"shape":"ContactFlowSummaryList"},
+        "NextToken":{"shape":"NextToken"}
+      }
+    },
+    "ListHoursOfOperationsRequest":{
+      "type":"structure",
+      "required":["InstanceId"],
+      "members":{
+        "InstanceId":{
+          "shape":"InstanceId",
+          "location":"uri",
+          "locationName":"InstanceId"
+        },
+        "NextToken":{
+          "shape":"NextToken",
+          "location":"querystring",
+          "locationName":"nextToken"
+        },
+        "MaxResults":{
+          "shape":"MaxResult1000",
+          "location":"querystring",
+          "locationName":"maxResults"
+        }
+      }
+    },
+    "ListHoursOfOperationsResponse":{
+      "type":"structure",
+      "members":{
+        "HoursOfOperationSummaryList":{"shape":"HoursOfOperationSummaryList"},
+        "NextToken":{"shape":"NextToken"}
+      }
+    },
+    "ListInstanceAttributesRequest":{
+      "type":"structure",
+      "required":["InstanceId"],
+      "members":{
+        "InstanceId":{
+          "shape":"InstanceId",
+          "location":"uri",
+          "locationName":"InstanceId"
+        },
+        "NextToken":{
+          "shape":"NextToken",
+          "location":"querystring",
+          "locationName":"nextToken"
+        },
+        "MaxResults":{
+          "shape":"MaxResult7",
+          "box":true,
+          "location":"querystring",
+          "locationName":"maxResults"
+        }
+      }
+    },
+    "ListInstanceAttributesResponse":{
+      "type":"structure",
+      "members":{
+        "Attributes":{"shape":"AttributesList"},
+        "NextToken":{"shape":"NextToken"}
+      }
+    },
+    "ListInstanceStorageConfigsRequest":{
+      "type":"structure",
+      "required":[
+        "InstanceId",
+        "ResourceType"
+      ],
+      "members":{
+        "InstanceId":{
+          "shape":"InstanceId",
+          "location":"uri",
+          "locationName":"InstanceId"
+        },
+        "ResourceType":{
+          "shape":"InstanceStorageResourceType",
+          "location":"querystring",
+          "locationName":"resourceType"
+        },
+        "NextToken":{
+          "shape":"NextToken",
+          "location":"querystring",
+          "locationName":"nextToken"
+        },
+        "MaxResults":{
+          "shape":"MaxResult10",
+          "box":true,
+          "location":"querystring",
+          "locationName":"maxResults"
+        }
+      }
+    },
+    "ListInstanceStorageConfigsResponse":{
+      "type":"structure",
+      "members":{
+        "StorageConfigs":{"shape":"InstanceStorageConfigs"},
+        "NextToken":{"shape":"NextToken"}
+      }
+    },
+    "ListInstancesRequest":{
+      "type":"structure",
+      "members":{
+        "NextToken":{
+          "shape":"NextToken",
+          "location":"querystring",
+          "locationName":"nextToken"
+        },
+        "MaxResults":{
+          "shape":"MaxResult10",
+          "box":true,
+          "location":"querystring",
+          "locationName":"maxResults"
+        }
+      }
+    },
+    "ListInstancesResponse":{
       "type":"structure",
       "members":{
-        "Message":{"shape":"Message"}
-      },
-      "error":{"httpStatusCode":429},
-      "exception":true
+        "InstanceSummaryList":{"shape":"InstanceSummaryList"},
+        "NextToken":{"shape":"NextToken"}
+      }
     },
-    "ListContactFlowsRequest":{
+    "ListLambdaFunctionsRequest":{
       "type":"structure",
       "required":["InstanceId"],
       "members":{
@@ -1123,31 +2794,27 @@
           "location":"uri",
           "locationName":"InstanceId"
         },
-        "ContactFlowTypes":{
-          "shape":"ContactFlowTypes",
-          "location":"querystring",
-          "locationName":"contactFlowTypes"
-        },
         "NextToken":{
           "shape":"NextToken",
           "location":"querystring",
           "locationName":"nextToken"
         },
         "MaxResults":{
-          "shape":"MaxResult1000",
+          "shape":"MaxResult25",
+          "box":true,
           "location":"querystring",
           "locationName":"maxResults"
         }
       }
     },
-    "ListContactFlowsResponse":{
+    "ListLambdaFunctionsResponse":{
       "type":"structure",
       "members":{
-        "ContactFlowSummaryList":{"shape":"ContactFlowSummaryList"},
+        "LambdaFunctions":{"shape":"FunctionArnsList"},
         "NextToken":{"shape":"NextToken"}
       }
     },
-    "ListHoursOfOperationsRequest":{
+    "ListLexBotsRequest":{
       "type":"structure",
       "required":["InstanceId"],
       "members":{
@@ -1162,16 +2829,17 @@
           "locationName":"nextToken"
         },
         "MaxResults":{
-          "shape":"MaxResult1000",
+          "shape":"MaxResult25",
+          "box":true,
           "location":"querystring",
           "locationName":"maxResults"
         }
       }
     },
-    "ListHoursOfOperationsResponse":{
+    "ListLexBotsResponse":{
       "type":"structure",
       "members":{
-        "HoursOfOperationSummaryList":{"shape":"HoursOfOperationSummaryList"},
+        "LexBots":{"shape":"LexBotsList"},
         "NextToken":{"shape":"NextToken"}
       }
     },
@@ -1213,6 +2881,35 @@
         "NextToken":{"shape":"NextToken"}
       }
     },
+    "ListPromptsRequest":{
+      "type":"structure",
+      "required":["InstanceId"],
+      "members":{
+        "InstanceId":{
+          "shape":"InstanceId",
+          "location":"uri",
+          "locationName":"InstanceId"
+        },
+        "NextToken":{
+          "shape":"NextToken",
+          "location":"querystring",
+          "locationName":"nextToken"
+        },
+        "MaxResults":{
+          "shape":"MaxResult1000",
+          "box":true,
+          "location":"querystring",
+          "locationName":"maxResults"
+        }
+      }
+    },
+    "ListPromptsResponse":{
+      "type":"structure",
+      "members":{
+        "PromptSummaryList":{"shape":"PromptSummaryList"},
+        "NextToken":{"shape":"NextToken"}
+      }
+    },
     "ListQueuesRequest":{
       "type":"structure",
       "required":["InstanceId"],
@@ -1246,6 +2943,43 @@
         "NextToken":{"shape":"NextToken"}
       }
     },
+    "ListRoutingProfileQueuesRequest":{
+      "type":"structure",
+      "required":[
+        "InstanceId",
+        "RoutingProfileId"
+      ],
+      "members":{
+        "InstanceId":{
+          "shape":"InstanceId",
+          "location":"uri",
+          "locationName":"InstanceId"
+        },
+        "RoutingProfileId":{
+          "shape":"RoutingProfileId",
+          "location":"uri",
+          "locationName":"RoutingProfileId"
+        },
+        "NextToken":{
+          "shape":"NextToken",
+          "location":"querystring",
+          "locationName":"nextToken"
+        },
+        "MaxResults":{
+          "shape":"MaxResult100",
+          "box":true,
+          "location":"querystring",
+          "locationName":"maxResults"
+        }
+      }
+    },
+    "ListRoutingProfileQueuesResponse":{
+      "type":"structure",
+      "members":{
+        "NextToken":{"shape":"NextToken"},
+        "RoutingProfileQueueConfigSummaryList":{"shape":"RoutingProfileQueueConfigSummaryList"}
+      }
+    },
     "ListRoutingProfilesRequest":{
       "type":"structure",
       "required":["InstanceId"],
@@ -1275,6 +3009,35 @@
         "NextToken":{"shape":"NextToken"}
       }
     },
+    "ListSecurityKeysRequest":{
+      "type":"structure",
+      "required":["InstanceId"],
+      "members":{
+        "InstanceId":{
+          "shape":"InstanceId",
+          "location":"uri",
+          "locationName":"InstanceId"
+        },
+        "NextToken":{
+          "shape":"NextToken",
+          "location":"querystring",
+          "locationName":"nextToken"
+        },
+        "MaxResults":{
+          "shape":"MaxResult2",
+          "box":true,
+          "location":"querystring",
+          "locationName":"maxResults"
+        }
+      }
+    },
+    "ListSecurityKeysResponse":{
+      "type":"structure",
+      "members":{
+        "SecurityKeys":{"shape":"SecurityKeysList"},
+        "NextToken":{"shape":"NextToken"}
+      }
+    },
     "ListSecurityProfilesRequest":{
       "type":"structure",
       "required":["InstanceId"],
@@ -1379,6 +3142,11 @@
         "NextToken":{"shape":"NextToken"}
       }
     },
+    "MaxResult10":{
+      "type":"integer",
+      "max":10,
+      "min":1
+    },
     "MaxResult100":{
       "type":"integer",
       "max":100,
@@ -1389,8 +3157,47 @@
       "max":1000,
       "min":1
     },
+    "MaxResult2":{
+      "type":"integer",
+      "max":2,
+      "min":1
+    },
+    "MaxResult25":{
+      "type":"integer",
+      "max":25,
+      "min":1
+    },
+    "MaxResult7":{
+      "type":"integer",
+      "max":7,
+      "min":1
+    },
+    "MediaConcurrencies":{
+      "type":"list",
+      "member":{"shape":"MediaConcurrency"}
+    },
+    "MediaConcurrency":{
+      "type":"structure",
+      "required":[
+        "Channel",
+        "Concurrency"
+      ],
+      "members":{
+        "Channel":{"shape":"Channel"},
+        "Concurrency":{"shape":"Concurrency"}
+      }
+    },
     "Message":{"type":"string"},
     "NextToken":{"type":"string"},
+    "Origin":{
+      "type":"string",
+      "max":267
+    },
+    "OriginsList":{
+      "type":"list",
+      "member":{"shape":"Origin"}
+    },
+    "OutboundCallsEnabled":{"type":"boolean"},
     "OutboundContactNotPermittedException":{
       "type":"structure",
       "members":{
@@ -1399,6 +3206,11 @@
       "error":{"httpStatusCode":403},
       "exception":true
     },
+    "PEM":{
+      "type":"string",
+      "max":1024,
+      "min":1
+    },
     "ParticipantDetails":{
       "type":"structure",
       "required":["DisplayName"],
@@ -1702,6 +3514,55 @@
         "DESK_PHONE"
       ]
     },
+    "Prefix":{
+      "type":"string",
+      "max":128,
+      "min":1
+    },
+    "Priority":{
+      "type":"integer",
+      "max":99,
+      "min":1
+    },
+    "ProblemDetail":{
+      "type":"structure",
+      "members":{
+        "message":{"shape":"ProblemMessageString"}
+      }
+    },
+    "ProblemMessageString":{
+      "type":"string",
+      "max":256,
+      "min":1
+    },
+    "Problems":{
+      "type":"list",
+      "member":{"shape":"ProblemDetail"},
+      "max":50,
+      "min":1
+    },
+    "PromptId":{
+      "type":"string",
+      "max":256,
+      "min":1
+    },
+    "PromptName":{
+      "type":"string",
+      "max":256,
+      "min":1
+    },
+    "PromptSummary":{
+      "type":"structure",
+      "members":{
+        "Id":{"shape":"PromptId"},
+        "Arn":{"shape":"ARN"},
+        "Name":{"shape":"PromptName"}
+      }
+    },
+    "PromptSummaryList":{
+      "type":"list",
+      "member":{"shape":"PromptSummary"}
+    },
     "QueueId":{"type":"string"},
     "QueueName":{
       "type":"string",
@@ -1740,25 +3601,154 @@
       "member":{"shape":"QueueType"},
       "max":2
     },
-    "Queues":{
+    "Queues":{
+      "type":"list",
+      "member":{"shape":"QueueId"},
+      "max":100,
+      "min":1
+    },
+    "ResourceConflictException":{
+      "type":"structure",
+      "members":{
+        "Message":{"shape":"Message"}
+      },
+      "error":{"httpStatusCode":409},
+      "exception":true
+    },
+    "ResourceInUseException":{
+      "type":"structure",
+      "members":{
+        "Message":{"shape":"Message"},
+        "ResourceType":{"shape":"ResourceType"},
+        "ResourceId":{"shape":"ARN"}
+      },
+      "error":{"httpStatusCode":409},
+      "exception":true
+    },
+    "ResourceNotFoundException":{
+      "type":"structure",
+      "members":{
+        "Message":{"shape":"Message"}
+      },
+      "error":{"httpStatusCode":404},
+      "exception":true
+    },
+    "ResourceType":{
+      "type":"string",
+      "enum":[
+        "CONTACT",
+        "CONTACT_FLOW",
+        "INSTANCE",
+        "PARTICIPANT",
+        "HIERARCHY_LEVEL",
+        "HIERARCHY_GROUP",
+        "USER"
+      ]
+    },
+    "ResumeContactRecordingRequest":{
+      "type":"structure",
+      "required":[
+        "InstanceId",
+        "ContactId",
+        "InitialContactId"
+      ],
+      "members":{
+        "InstanceId":{"shape":"InstanceId"},
+        "ContactId":{"shape":"ContactId"},
+        "InitialContactId":{"shape":"ContactId"}
+      }
+    },
+    "ResumeContactRecordingResponse":{
+      "type":"structure",
+      "members":{
+      }
+    },
+    "RoutingProfile":{
+      "type":"structure",
+      "members":{
+        "InstanceId":{"shape":"InstanceId"},
+        "Name":{"shape":"RoutingProfileName"},
+        "RoutingProfileArn":{"shape":"ARN"},
+        "RoutingProfileId":{"shape":"RoutingProfileId"},
+        "Description":{"shape":"RoutingProfileDescription"},
+        "MediaConcurrencies":{"shape":"MediaConcurrencies"},
+        "DefaultOutboundQueueId":{"shape":"QueueId"},
+        "Tags":{"shape":"TagMap"}
+      }
+    },
+    "RoutingProfileDescription":{
+      "type":"string",
+      "max":250,
+      "min":1
+    },
+    "RoutingProfileId":{"type":"string"},
+    "RoutingProfileName":{
+      "type":"string",
+      "max":127,
+      "min":1
+    },
+    "RoutingProfileQueueConfig":{
+      "type":"structure",
+      "required":[
+        "QueueReference",
+        "Priority",
+        "Delay"
+      ],
+      "members":{
+        "QueueReference":{"shape":"RoutingProfileQueueReference"},
+        "Priority":{
+          "shape":"Priority",
+          "box":true
+        },
+        "Delay":{
+          "shape":"Delay",
+          "box":true
+        }
+      }
+    },
+    "RoutingProfileQueueConfigList":{
+      "type":"list",
+      "member":{"shape":"RoutingProfileQueueConfig"},
+      "max":10,
+      "min":1
+    },
+    "RoutingProfileQueueConfigSummary":{
+      "type":"structure",
+      "required":[
+        "QueueId",
+        "QueueArn",
+        "QueueName",
+        "Priority",
+        "Delay",
+        "Channel"
+      ],
+      "members":{
+        "QueueId":{"shape":"QueueId"},
+        "QueueArn":{"shape":"ARN"},
+        "QueueName":{"shape":"QueueName"},
+        "Priority":{"shape":"Priority"},
+        "Delay":{"shape":"Delay"},
+        "Channel":{"shape":"Channel"}
+      }
+    },
+    "RoutingProfileQueueConfigSummaryList":{
       "type":"list",
-      "member":{"shape":"QueueId"},
-      "max":100,
-      "min":1
+      "member":{"shape":"RoutingProfileQueueConfigSummary"}
     },
-    "ResourceNotFoundException":{
+    "RoutingProfileQueueReference":{
       "type":"structure",
+      "required":[
+        "QueueId",
+        "Channel"
+      ],
       "members":{
-        "Message":{"shape":"Message"}
-      },
-      "error":{"httpStatusCode":404},
-      "exception":true
+        "QueueId":{"shape":"QueueId"},
+        "Channel":{"shape":"Channel"}
+      }
     },
-    "RoutingProfileId":{"type":"string"},
-    "RoutingProfileName":{
-      "type":"string",
-      "max":100,
-      "min":1
+    "RoutingProfileQueueReferenceList":{
+      "type":"list",
+      "member":{"shape":"RoutingProfileQueueReference"}
     },
     "RoutingProfileSummary":{
       "type":"structure",
@@ -1772,6 +3762,30 @@
       "type":"list",
       "member":{"shape":"RoutingProfileSummary"}
     },
+    "S3Config":{
+      "type":"structure",
+      "required":[
+        "BucketName",
+        "BucketPrefix"
+      ],
+      "members":{
+        "BucketName":{"shape":"BucketName"},
+        "BucketPrefix":{"shape":"Prefix"},
+        "EncryptionConfig":{"shape":"EncryptionConfig"}
+      }
+    },
+    "SecurityKey":{
+      "type":"structure",
+      "members":{
+        "AssociationId":{"shape":"AssociationId"},
+        "Key":{"shape":"PEM"},
+        "CreationTime":{"shape":"timestamp"}
+      }
+    },
+    "SecurityKeysList":{
+      "type":"list",
+      "member":{"shape":"SecurityKey"}
+    },
     "SecurityProfileId":{"type":"string"},
     "SecurityProfileIds":{
       "type":"list",
@@ -1796,6 +3810,14 @@
       "type":"string",
       "sensitive":true
     },
+    "ServiceQuotaExceededException":{
+      "type":"structure",
+      "members":{
+        "Message":{"shape":"Message"}
+      },
+      "error":{"httpStatusCode":402},
+      "exception":true
+    },
     "StartChatContactRequest":{
       "type":"structure",
       "required":[
@@ -1823,6 +3845,26 @@
         "ParticipantToken":{"shape":"ParticipantToken"}
       }
     },
+    "StartContactRecordingRequest":{
+      "type":"structure",
+      "required":[
+        "InstanceId",
+        "ContactId",
+        "InitialContactId",
+        "VoiceRecordingConfiguration"
+      ],
+      "members":{
+        "InstanceId":{"shape":"InstanceId"},
+        "ContactId":{"shape":"ContactId"},
+        "InitialContactId":{"shape":"ContactId"},
+        "VoiceRecordingConfiguration":{"shape":"VoiceRecordingConfiguration"}
+      }
+    },
+    "StartContactRecordingResponse":{
+      "type":"structure",
+      "members":{
+      }
+    },
     "StartOutboundVoiceContactRequest":{
       "type":"structure",
       "required":[
@@ -1857,6 +3899,24 @@
         "AVG"
       ]
     },
+    "StopContactRecordingRequest":{
+      "type":"structure",
+      "required":[
+        "InstanceId",
+        "ContactId",
+        "InitialContactId"
+      ],
+      "members":{
+        "InstanceId":{"shape":"InstanceId"},
+        "ContactId":{"shape":"ContactId"},
+        "InitialContactId":{"shape":"ContactId"}
+      }
+    },
+    "StopContactRecordingResponse":{
+      "type":"structure",
+      "members":{
+      }
+    },
     "StopContactRequest":{
       "type":"structure",
       "required":[
@@ -1873,6 +3933,34 @@
       "members":{
       }
     },
+    "StorageType":{
+      "type":"string",
+      "enum":[
+        "S3",
+        "KINESIS_VIDEO_STREAM",
+        "KINESIS_STREAM",
+        "KINESIS_FIREHOSE"
+      ]
+    },
+    "String":{"type":"string"},
+    "SuspendContactRecordingRequest":{
+      "type":"structure",
+      "required":[
+        "InstanceId",
+        "ContactId",
+        "InitialContactId"
+      ],
+      "members":{
+        "InstanceId":{"shape":"InstanceId"},
+        "ContactId":{"shape":"ContactId"},
+        "InitialContactId":{"shape":"ContactId"}
+      }
+    },
+    "SuspendContactRecordingResponse":{
+      "type":"structure",
+      "members":{
+      }
+    },
     "TagKey":{
       "type":"string",
       "max":128,
@@ -1882,14 +3970,14 @@
     "TagKeyList":{
       "type":"list",
       "member":{"shape":"TagKey"},
-      "max":50,
+      "max":200,
       "min":1
     },
     "TagMap":{
       "type":"map",
       "key":{"shape":"TagKey"},
       "value":{"shape":"TagValue"},
-      "max":50,
+      "max":200,
       "min":1
     },
     "TagResourceRequest":{
@@ -1930,6 +4018,7 @@
       "error":{"httpStatusCode":429},
       "exception":true
     },
+    "Timestamp":{"type":"timestamp"},
     "Unit":{
       "type":"string",
       "enum":[
@@ -1975,6 +4064,201 @@
       "members":{
       }
     },
+    "UpdateContactFlowContentRequest":{
+      "type":"structure",
+      "required":[
+        "InstanceId",
+        "ContactFlowId",
+        "Content"
+      ],
+      "members":{
+        "InstanceId":{
+          "shape":"InstanceId",
+          "location":"uri",
+          "locationName":"InstanceId"
+        },
+        "ContactFlowId":{
+          "shape":"ContactFlowId",
+          "location":"uri",
+          "locationName":"ContactFlowId"
+        },
+        "Content":{"shape":"ContactFlowContent"}
+      }
+    },
+    "UpdateContactFlowNameRequest":{
+      "type":"structure",
+      "required":[
+        "InstanceId",
+        "ContactFlowId"
+      ],
+      "members":{
+        "InstanceId":{
+          "shape":"InstanceId",
+          "location":"uri",
+          "locationName":"InstanceId"
+        },
+        "ContactFlowId":{
+          "shape":"ContactFlowId",
+          "location":"uri",
+          "locationName":"ContactFlowId"
+        },
+        "Name":{"shape":"ContactFlowName"},
+        "Description":{"shape":"ContactFlowDescription"}
+      }
+    },
+    "UpdateInstanceAttributeRequest":{
+      "type":"structure",
+      "required":[
+        "InstanceId",
+        "AttributeType",
+        "Value"
+      ],
+      "members":{
+        "InstanceId":{
+          "shape":"InstanceId",
+          "location":"uri",
+          "locationName":"InstanceId"
+        },
+        "AttributeType":{
+          "shape":"InstanceAttributeType",
+          "location":"uri",
+          "locationName":"AttributeType"
+        },
+        "Value":{"shape":"InstanceAttributeValue"}
+      }
+    },
+    "UpdateInstanceStorageConfigRequest":{
+      "type":"structure",
+      "required":[
+        "InstanceId",
+        "AssociationId",
+        "ResourceType",
+        "StorageConfig"
+      ],
+      "members":{
+        "InstanceId":{
+          "shape":"InstanceId",
+          "location":"uri",
+          "locationName":"InstanceId"
+        },
+        "AssociationId":{
+          "shape":"AssociationId",
+          "location":"uri",
+          "locationName":"AssociationId"
+        },
+        "ResourceType":{
+          "shape":"InstanceStorageResourceType",
+          "location":"querystring",
+          "locationName":"resourceType"
+        },
+        "StorageConfig":{"shape":"InstanceStorageConfig"}
+      }
+    },
+    "UpdateRoutingProfileConcurrencyRequest":{
+      "type":"structure",
+      "required":[
+        "InstanceId",
+        "RoutingProfileId",
+        "MediaConcurrencies"
+      ],
+      "members":{
+        "InstanceId":{
+          "shape":"InstanceId",
+          "location":"uri",
+          "locationName":"InstanceId"
+        },
+        "RoutingProfileId":{
+          "shape":"RoutingProfileId",
+          "location":"uri",
+          "locationName":"RoutingProfileId"
+        },
+        "MediaConcurrencies":{"shape":"MediaConcurrencies"}
+      }
+    },
+    "UpdateRoutingProfileDefaultOutboundQueueRequest":{
+      "type":"structure",
+      "required":[
+        "InstanceId",
+        "RoutingProfileId",
+        "DefaultOutboundQueueId"
+      ],
+      "members":{
+        "InstanceId":{
+          "shape":"InstanceId",
+          "location":"uri",
+          "locationName":"InstanceId"
+        },
+        "RoutingProfileId":{
+          "shape":"RoutingProfileId",
+          "location":"uri",
+          "locationName":"RoutingProfileId"
+        },
+        "DefaultOutboundQueueId":{"shape":"QueueId"}
+      }
+    },
+    "UpdateRoutingProfileNameRequest":{
+      "type":"structure",
+      "required":[
+        "InstanceId",
+        "RoutingProfileId"
+      ],
+      "members":{
+        "InstanceId":{
+          "shape":"InstanceId",
+          "location":"uri",
+          "locationName":"InstanceId"
+        },
+        "RoutingProfileId":{
+          "shape":"RoutingProfileId",
+          "location":"uri",
+          "locationName":"RoutingProfileId"
+        },
+        "Name":{"shape":"RoutingProfileName"},
+        "Description":{"shape":"RoutingProfileDescription"}
+      }
+    },
+    "UpdateRoutingProfileQueuesRequest":{
+      "type":"structure",
+      "required":[
+        "InstanceId",
+        "RoutingProfileId",
+        "QueueConfigs"
+      ],
+      "members":{
+        "InstanceId":{
+          "shape":"InstanceId",
+          "location":"uri",
+          "locationName":"InstanceId"
+        },
+        "RoutingProfileId":{
+          "shape":"RoutingProfileId",
+          "location":"uri",
+          "locationName":"RoutingProfileId"
+        },
+        "QueueConfigs":{"shape":"RoutingProfileQueueConfigList"}
+      }
+    },
+    "UpdateUserHierarchyGroupNameRequest":{
+      "type":"structure",
+      "required":[
+        "Name",
+        "HierarchyGroupId",
+        "InstanceId"
+      ],
+      "members":{
+        "Name":{"shape":"HierarchyGroupName"},
+        "HierarchyGroupId":{
+          "shape":"HierarchyGroupId",
+          "location":"uri",
+          "locationName":"HierarchyGroupId"
+        },
+        "InstanceId":{
+          "shape":"InstanceId",
+          "location":"uri",
+          "locationName":"InstanceId"
+        }
+      }
+    },
     "UpdateUserHierarchyRequest":{
       "type":"structure",
       "required":[
@@ -1995,6 +4279,21 @@
         }
       }
     },
+    "UpdateUserHierarchyStructureRequest":{
+      "type":"structure",
+      "required":[
+        "HierarchyStructure",
+        "InstanceId"
+      ],
+      "members":{
+        "HierarchyStructure":{"shape":"HierarchyStructureUpdate"},
+        "InstanceId":{
+          "shape":"InstanceId",
+          "location":"uri",
+          "locationName":"InstanceId"
+        }
+      }
+    },
     "UpdateUserIdentityInfoRequest":{
       "type":"structure",
       "required":[
@@ -2134,6 +4433,20 @@
       "member":{"shape":"UserSummary"}
     },
     "Value":{"type":"double"},
+    "VoiceRecordingConfiguration":{
+      "type":"structure",
+      "members":{
+        "VoiceRecordingTrack":{"shape":"VoiceRecordingTrack"}
+      }
+    },
+    "VoiceRecordingTrack":{
+      "type":"string",
+      "enum":[
+        "FROM_AGENT",
+        "TO_AGENT",
+        "ALL"
+      ]
+    },
     "timestamp":{"type":"timestamp"}
   }
 }