aws-sdk-connectcases 1.51.0 → 1.52.0
This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
- checksums.yaml +4 -4
- data/CHANGELOG.md +5 -0
- data/VERSION +1 -1
- data/lib/aws-sdk-connectcases/client.rb +232 -1
- data/lib/aws-sdk-connectcases/client_api.rb +58 -0
- data/lib/aws-sdk-connectcases/types.rb +152 -22
- data/lib/aws-sdk-connectcases.rb +1 -1
- data/sig/client.rbs +118 -0
- data/sig/types.rbs +32 -0
- metadata +1 -1
checksums.yaml
CHANGED
@@ -1,7 +1,7 @@
|
|
1
1
|
---
|
2
2
|
SHA256:
|
3
|
-
metadata.gz:
|
4
|
-
data.tar.gz:
|
3
|
+
metadata.gz: c4a715ba9868a3c836516ad1dfe6c3e96f96b420eaa5be115c7b12a126434883
|
4
|
+
data.tar.gz: 0ae645082a4f8f0ba4c92a8804ec223fe6aff8aabc01cdce0cc1811b22402316
|
5
5
|
SHA512:
|
6
|
-
metadata.gz:
|
7
|
-
data.tar.gz:
|
6
|
+
metadata.gz: 686dad75f38ff871b5f769ec0ae4759e93fc5dd6074b0e07054349325e436fa21757917abea049bfb32b45a70a286d3764b5aafd27a624c4df5e6d30cf5fb732
|
7
|
+
data.tar.gz: 5ece10acc77f7daeefefd7f8f55cd38eaf61087d602489560e59d225012d0a3dcadff367504f413ef3e4168ba3cf62aed3f4a8b7b8da905aee90b4812dc238fb
|
data/CHANGELOG.md
CHANGED
data/VERSION
CHANGED
@@ -1 +1 @@
|
|
1
|
-
1.
|
1
|
+
1.52.0
|
@@ -2237,6 +2237,237 @@ module Aws::ConnectCases
|
|
2237
2237
|
req.send_request(options)
|
2238
2238
|
end
|
2239
2239
|
|
2240
|
+
# Searches for related items across all cases within a domain. This is a
|
2241
|
+
# global search operation that returns related items from multiple
|
2242
|
+
# cases, unlike the case-specific [SearchRelatedItems][1] API.
|
2243
|
+
#
|
2244
|
+
# **Use cases**
|
2245
|
+
#
|
2246
|
+
# Following are common uses cases for this API:
|
2247
|
+
#
|
2248
|
+
# * Find cases with similar issues across the domain. For example,
|
2249
|
+
# search for all cases containing comments about "product defect" to
|
2250
|
+
# identify patterns and existing solutions.
|
2251
|
+
#
|
2252
|
+
# * Locate all cases associated with specific contacts or orders. For
|
2253
|
+
# example, find all cases linked to a contactArn to understand the
|
2254
|
+
# complete customer journey.
|
2255
|
+
#
|
2256
|
+
# * Monitor SLA compliance across cases. For example, search for all
|
2257
|
+
# cases with "Active" SLA status to prioritize remediation efforts.
|
2258
|
+
#
|
2259
|
+
# **Important things to know**
|
2260
|
+
#
|
2261
|
+
# * This API returns case IDs, not complete case objects. To retrieve
|
2262
|
+
# full case details, you must make additional calls to the
|
2263
|
+
# [GetCase][2] API for each returned case ID.
|
2264
|
+
#
|
2265
|
+
# * This API searches across related items content, not case fields. Use
|
2266
|
+
# the [SearchCases][3] API to search within case field values.
|
2267
|
+
#
|
2268
|
+
# **Endpoints**: See [Amazon Connect endpoints and quotas][4].
|
2269
|
+
#
|
2270
|
+
#
|
2271
|
+
#
|
2272
|
+
# [1]: https://docs.aws.amazon.com/connect/latest/APIReference/API_connect-cases_SearchRelatedItems.html
|
2273
|
+
# [2]: https://docs.aws.amazon.com/connect/latest/APIReference/API_connect-cases_GetCase.html
|
2274
|
+
# [3]: https://docs.aws.amazon.com/connect/latest/APIReference/API_connect-cases_SearchCases.html
|
2275
|
+
# [4]: https://docs.aws.amazon.com/general/latest/gr/connect_region.html
|
2276
|
+
#
|
2277
|
+
# @option params [required, String] :domain_id
|
2278
|
+
# The unique identifier of the Cases domain.
|
2279
|
+
#
|
2280
|
+
# @option params [Integer] :max_results
|
2281
|
+
# The maximum number of results to return per page.
|
2282
|
+
#
|
2283
|
+
# @option params [String] :next_token
|
2284
|
+
# The token for the next set of results. Use the value returned in the
|
2285
|
+
# previous response in the next request to retrieve the next set of
|
2286
|
+
# results.
|
2287
|
+
#
|
2288
|
+
# @option params [Array<Types::RelatedItemTypeFilter>] :filters
|
2289
|
+
# The list of types of related items and their parameters to use for
|
2290
|
+
# filtering. The filters work as an OR condition: caller gets back
|
2291
|
+
# related items that match any of the specified filter types.
|
2292
|
+
#
|
2293
|
+
# @option params [Array<Types::SearchAllRelatedItemsSort>] :sorts
|
2294
|
+
# A structured set of sort terms to specify the order in which related
|
2295
|
+
# items should be returned. Supports sorting by association time or case
|
2296
|
+
# ID. The sorts work in the order specified: first sort term takes
|
2297
|
+
# precedence over subsequent terms.
|
2298
|
+
#
|
2299
|
+
# @return [Types::SearchAllRelatedItemsResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
2300
|
+
#
|
2301
|
+
# * {Types::SearchAllRelatedItemsResponse#next_token #next_token} => String
|
2302
|
+
# * {Types::SearchAllRelatedItemsResponse#related_items #related_items} => Array<Types::SearchAllRelatedItemsResponseItem>
|
2303
|
+
#
|
2304
|
+
# The returned {Seahorse::Client::Response response} is a pageable response and is Enumerable. For details on usage see {Aws::PageableResponse PageableResponse}.
|
2305
|
+
#
|
2306
|
+
# @example Request syntax with placeholder values
|
2307
|
+
#
|
2308
|
+
# resp = client.search_all_related_items({
|
2309
|
+
# domain_id: "DomainId", # required
|
2310
|
+
# max_results: 1,
|
2311
|
+
# next_token: "NextToken",
|
2312
|
+
# filters: [
|
2313
|
+
# {
|
2314
|
+
# contact: {
|
2315
|
+
# channel: ["Channel"],
|
2316
|
+
# contact_arn: "ContactArn",
|
2317
|
+
# },
|
2318
|
+
# comment: {
|
2319
|
+
# },
|
2320
|
+
# file: {
|
2321
|
+
# file_arn: "FileArn",
|
2322
|
+
# },
|
2323
|
+
# sla: {
|
2324
|
+
# name: "SlaName",
|
2325
|
+
# status: "Active", # accepts Active, Overdue, Met, NotMet
|
2326
|
+
# },
|
2327
|
+
# connect_case: {
|
2328
|
+
# case_id: "CaseId",
|
2329
|
+
# },
|
2330
|
+
# custom: {
|
2331
|
+
# fields: {
|
2332
|
+
# field: {
|
2333
|
+
# equal_to: {
|
2334
|
+
# id: "FieldId", # required
|
2335
|
+
# value: { # required
|
2336
|
+
# string_value: "FieldValueUnionStringValueString",
|
2337
|
+
# double_value: 1.0,
|
2338
|
+
# boolean_value: false,
|
2339
|
+
# empty_value: {
|
2340
|
+
# },
|
2341
|
+
# user_arn_value: "String",
|
2342
|
+
# },
|
2343
|
+
# },
|
2344
|
+
# contains: {
|
2345
|
+
# id: "FieldId", # required
|
2346
|
+
# value: { # required
|
2347
|
+
# string_value: "FieldValueUnionStringValueString",
|
2348
|
+
# double_value: 1.0,
|
2349
|
+
# boolean_value: false,
|
2350
|
+
# empty_value: {
|
2351
|
+
# },
|
2352
|
+
# user_arn_value: "String",
|
2353
|
+
# },
|
2354
|
+
# },
|
2355
|
+
# greater_than: {
|
2356
|
+
# id: "FieldId", # required
|
2357
|
+
# value: { # required
|
2358
|
+
# string_value: "FieldValueUnionStringValueString",
|
2359
|
+
# double_value: 1.0,
|
2360
|
+
# boolean_value: false,
|
2361
|
+
# empty_value: {
|
2362
|
+
# },
|
2363
|
+
# user_arn_value: "String",
|
2364
|
+
# },
|
2365
|
+
# },
|
2366
|
+
# greater_than_or_equal_to: {
|
2367
|
+
# id: "FieldId", # required
|
2368
|
+
# value: { # required
|
2369
|
+
# string_value: "FieldValueUnionStringValueString",
|
2370
|
+
# double_value: 1.0,
|
2371
|
+
# boolean_value: false,
|
2372
|
+
# empty_value: {
|
2373
|
+
# },
|
2374
|
+
# user_arn_value: "String",
|
2375
|
+
# },
|
2376
|
+
# },
|
2377
|
+
# less_than: {
|
2378
|
+
# id: "FieldId", # required
|
2379
|
+
# value: { # required
|
2380
|
+
# string_value: "FieldValueUnionStringValueString",
|
2381
|
+
# double_value: 1.0,
|
2382
|
+
# boolean_value: false,
|
2383
|
+
# empty_value: {
|
2384
|
+
# },
|
2385
|
+
# user_arn_value: "String",
|
2386
|
+
# },
|
2387
|
+
# },
|
2388
|
+
# less_than_or_equal_to: {
|
2389
|
+
# id: "FieldId", # required
|
2390
|
+
# value: { # required
|
2391
|
+
# string_value: "FieldValueUnionStringValueString",
|
2392
|
+
# double_value: 1.0,
|
2393
|
+
# boolean_value: false,
|
2394
|
+
# empty_value: {
|
2395
|
+
# },
|
2396
|
+
# user_arn_value: "String",
|
2397
|
+
# },
|
2398
|
+
# },
|
2399
|
+
# },
|
2400
|
+
# not: {
|
2401
|
+
# # recursive CustomFieldsFilter
|
2402
|
+
# },
|
2403
|
+
# and_all: [
|
2404
|
+
# {
|
2405
|
+
# # recursive CustomFieldsFilter
|
2406
|
+
# },
|
2407
|
+
# ],
|
2408
|
+
# or_all: [
|
2409
|
+
# {
|
2410
|
+
# # recursive CustomFieldsFilter
|
2411
|
+
# },
|
2412
|
+
# ],
|
2413
|
+
# },
|
2414
|
+
# },
|
2415
|
+
# },
|
2416
|
+
# ],
|
2417
|
+
# sorts: [
|
2418
|
+
# {
|
2419
|
+
# sort_property: "AssociationTime", # required, accepts AssociationTime, CaseId
|
2420
|
+
# sort_order: "Asc", # required, accepts Asc, Desc
|
2421
|
+
# },
|
2422
|
+
# ],
|
2423
|
+
# })
|
2424
|
+
#
|
2425
|
+
# @example Response structure
|
2426
|
+
#
|
2427
|
+
# resp.next_token #=> String
|
2428
|
+
# resp.related_items #=> Array
|
2429
|
+
# resp.related_items[0].related_item_id #=> String
|
2430
|
+
# resp.related_items[0].case_id #=> String
|
2431
|
+
# resp.related_items[0].type #=> String, one of "Contact", "Comment", "File", "Sla", "ConnectCase", "Custom"
|
2432
|
+
# resp.related_items[0].association_time #=> Time
|
2433
|
+
# resp.related_items[0].content.contact.contact_arn #=> String
|
2434
|
+
# resp.related_items[0].content.contact.channel #=> String
|
2435
|
+
# resp.related_items[0].content.contact.connected_to_system_time #=> Time
|
2436
|
+
# resp.related_items[0].content.comment.body #=> String
|
2437
|
+
# resp.related_items[0].content.comment.content_type #=> String, one of "Text/Plain"
|
2438
|
+
# resp.related_items[0].content.file.file_arn #=> String
|
2439
|
+
# resp.related_items[0].content.sla.sla_configuration.name #=> String
|
2440
|
+
# resp.related_items[0].content.sla.sla_configuration.type #=> String, one of "CaseField"
|
2441
|
+
# resp.related_items[0].content.sla.sla_configuration.status #=> String, one of "Active", "Overdue", "Met", "NotMet"
|
2442
|
+
# resp.related_items[0].content.sla.sla_configuration.field_id #=> String
|
2443
|
+
# resp.related_items[0].content.sla.sla_configuration.target_field_values #=> Array
|
2444
|
+
# resp.related_items[0].content.sla.sla_configuration.target_field_values[0].string_value #=> String
|
2445
|
+
# resp.related_items[0].content.sla.sla_configuration.target_field_values[0].double_value #=> Float
|
2446
|
+
# resp.related_items[0].content.sla.sla_configuration.target_field_values[0].boolean_value #=> Boolean
|
2447
|
+
# resp.related_items[0].content.sla.sla_configuration.target_field_values[0].user_arn_value #=> String
|
2448
|
+
# resp.related_items[0].content.sla.sla_configuration.target_time #=> Time
|
2449
|
+
# resp.related_items[0].content.sla.sla_configuration.completion_time #=> Time
|
2450
|
+
# resp.related_items[0].content.connect_case.case_id #=> String
|
2451
|
+
# resp.related_items[0].content.custom.fields #=> Array
|
2452
|
+
# resp.related_items[0].content.custom.fields[0].id #=> String
|
2453
|
+
# resp.related_items[0].content.custom.fields[0].value.string_value #=> String
|
2454
|
+
# resp.related_items[0].content.custom.fields[0].value.double_value #=> Float
|
2455
|
+
# resp.related_items[0].content.custom.fields[0].value.boolean_value #=> Boolean
|
2456
|
+
# resp.related_items[0].content.custom.fields[0].value.user_arn_value #=> String
|
2457
|
+
# resp.related_items[0].performed_by.user_arn #=> String
|
2458
|
+
# resp.related_items[0].performed_by.custom_entity #=> String
|
2459
|
+
# resp.related_items[0].tags #=> Hash
|
2460
|
+
# resp.related_items[0].tags["String"] #=> String
|
2461
|
+
#
|
2462
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connectcases-2022-10-03/SearchAllRelatedItems AWS API Documentation
|
2463
|
+
#
|
2464
|
+
# @overload search_all_related_items(params = {})
|
2465
|
+
# @param [Hash] params ({})
|
2466
|
+
def search_all_related_items(params = {}, options = {})
|
2467
|
+
req = build_request(:search_all_related_items, params)
|
2468
|
+
req.send_request(options)
|
2469
|
+
end
|
2470
|
+
|
2240
2471
|
# Searches for cases within their associated Cases domain. Search
|
2241
2472
|
# results are returned as a paginated list of abridged case documents.
|
2242
2473
|
#
|
@@ -3014,7 +3245,7 @@ module Aws::ConnectCases
|
|
3014
3245
|
tracer: tracer
|
3015
3246
|
)
|
3016
3247
|
context[:gem_name] = 'aws-sdk-connectcases'
|
3017
|
-
context[:gem_version] = '1.
|
3248
|
+
context[:gem_version] = '1.52.0'
|
3018
3249
|
Seahorse::Client::Request.new(handlers, context)
|
3019
3250
|
end
|
3020
3251
|
|
@@ -226,6 +226,15 @@ module Aws::ConnectCases
|
|
226
226
|
RequiredFieldList = Shapes::ListShape.new(name: 'RequiredFieldList')
|
227
227
|
ResourceNotFoundException = Shapes::StructureShape.new(name: 'ResourceNotFoundException')
|
228
228
|
RuleType = Shapes::StringShape.new(name: 'RuleType')
|
229
|
+
SearchAllRelatedItemsRequest = Shapes::StructureShape.new(name: 'SearchAllRelatedItemsRequest')
|
230
|
+
SearchAllRelatedItemsRequestFiltersList = Shapes::ListShape.new(name: 'SearchAllRelatedItemsRequestFiltersList')
|
231
|
+
SearchAllRelatedItemsRequestMaxResultsInteger = Shapes::IntegerShape.new(name: 'SearchAllRelatedItemsRequestMaxResultsInteger')
|
232
|
+
SearchAllRelatedItemsRequestSortsList = Shapes::ListShape.new(name: 'SearchAllRelatedItemsRequestSortsList')
|
233
|
+
SearchAllRelatedItemsResponse = Shapes::StructureShape.new(name: 'SearchAllRelatedItemsResponse')
|
234
|
+
SearchAllRelatedItemsResponseItem = Shapes::StructureShape.new(name: 'SearchAllRelatedItemsResponseItem')
|
235
|
+
SearchAllRelatedItemsResponseRelatedItemsList = Shapes::ListShape.new(name: 'SearchAllRelatedItemsResponseRelatedItemsList')
|
236
|
+
SearchAllRelatedItemsSort = Shapes::StructureShape.new(name: 'SearchAllRelatedItemsSort')
|
237
|
+
SearchAllRelatedItemsSortProperty = Shapes::StringShape.new(name: 'SearchAllRelatedItemsSortProperty')
|
229
238
|
SearchCasesRequest = Shapes::StructureShape.new(name: 'SearchCasesRequest')
|
230
239
|
SearchCasesRequestFieldsList = Shapes::ListShape.new(name: 'SearchCasesRequestFieldsList')
|
231
240
|
SearchCasesRequestMaxResultsInteger = Shapes::IntegerShape.new(name: 'SearchCasesRequestMaxResultsInteger')
|
@@ -995,6 +1004,36 @@ module Aws::ConnectCases
|
|
995
1004
|
ResourceNotFoundException.add_member(:resource_type, Shapes::ShapeRef.new(shape: String, required: true, location_name: "resourceType"))
|
996
1005
|
ResourceNotFoundException.struct_class = Types::ResourceNotFoundException
|
997
1006
|
|
1007
|
+
SearchAllRelatedItemsRequest.add_member(:domain_id, Shapes::ShapeRef.new(shape: DomainId, required: true, location: "uri", location_name: "domainId"))
|
1008
|
+
SearchAllRelatedItemsRequest.add_member(:max_results, Shapes::ShapeRef.new(shape: SearchAllRelatedItemsRequestMaxResultsInteger, location_name: "maxResults"))
|
1009
|
+
SearchAllRelatedItemsRequest.add_member(:next_token, Shapes::ShapeRef.new(shape: NextToken, location_name: "nextToken"))
|
1010
|
+
SearchAllRelatedItemsRequest.add_member(:filters, Shapes::ShapeRef.new(shape: SearchAllRelatedItemsRequestFiltersList, location_name: "filters"))
|
1011
|
+
SearchAllRelatedItemsRequest.add_member(:sorts, Shapes::ShapeRef.new(shape: SearchAllRelatedItemsRequestSortsList, location_name: "sorts"))
|
1012
|
+
SearchAllRelatedItemsRequest.struct_class = Types::SearchAllRelatedItemsRequest
|
1013
|
+
|
1014
|
+
SearchAllRelatedItemsRequestFiltersList.member = Shapes::ShapeRef.new(shape: RelatedItemTypeFilter)
|
1015
|
+
|
1016
|
+
SearchAllRelatedItemsRequestSortsList.member = Shapes::ShapeRef.new(shape: SearchAllRelatedItemsSort)
|
1017
|
+
|
1018
|
+
SearchAllRelatedItemsResponse.add_member(:next_token, Shapes::ShapeRef.new(shape: NextToken, location_name: "nextToken"))
|
1019
|
+
SearchAllRelatedItemsResponse.add_member(:related_items, Shapes::ShapeRef.new(shape: SearchAllRelatedItemsResponseRelatedItemsList, required: true, location_name: "relatedItems"))
|
1020
|
+
SearchAllRelatedItemsResponse.struct_class = Types::SearchAllRelatedItemsResponse
|
1021
|
+
|
1022
|
+
SearchAllRelatedItemsResponseItem.add_member(:related_item_id, Shapes::ShapeRef.new(shape: RelatedItemId, required: true, location_name: "relatedItemId"))
|
1023
|
+
SearchAllRelatedItemsResponseItem.add_member(:case_id, Shapes::ShapeRef.new(shape: CaseId, required: true, location_name: "caseId"))
|
1024
|
+
SearchAllRelatedItemsResponseItem.add_member(:type, Shapes::ShapeRef.new(shape: RelatedItemType, required: true, location_name: "type"))
|
1025
|
+
SearchAllRelatedItemsResponseItem.add_member(:association_time, Shapes::ShapeRef.new(shape: AssociationTime, required: true, location_name: "associationTime"))
|
1026
|
+
SearchAllRelatedItemsResponseItem.add_member(:content, Shapes::ShapeRef.new(shape: RelatedItemContent, required: true, location_name: "content"))
|
1027
|
+
SearchAllRelatedItemsResponseItem.add_member(:performed_by, Shapes::ShapeRef.new(shape: UserUnion, location_name: "performedBy"))
|
1028
|
+
SearchAllRelatedItemsResponseItem.add_member(:tags, Shapes::ShapeRef.new(shape: Tags, location_name: "tags"))
|
1029
|
+
SearchAllRelatedItemsResponseItem.struct_class = Types::SearchAllRelatedItemsResponseItem
|
1030
|
+
|
1031
|
+
SearchAllRelatedItemsResponseRelatedItemsList.member = Shapes::ShapeRef.new(shape: SearchAllRelatedItemsResponseItem)
|
1032
|
+
|
1033
|
+
SearchAllRelatedItemsSort.add_member(:sort_property, Shapes::ShapeRef.new(shape: SearchAllRelatedItemsSortProperty, required: true, location_name: "sortProperty"))
|
1034
|
+
SearchAllRelatedItemsSort.add_member(:sort_order, Shapes::ShapeRef.new(shape: Order, required: true, location_name: "sortOrder"))
|
1035
|
+
SearchAllRelatedItemsSort.struct_class = Types::SearchAllRelatedItemsSort
|
1036
|
+
|
998
1037
|
SearchCasesRequest.add_member(:domain_id, Shapes::ShapeRef.new(shape: DomainId, required: true, location: "uri", location_name: "domainId"))
|
999
1038
|
SearchCasesRequest.add_member(:max_results, Shapes::ShapeRef.new(shape: SearchCasesRequestMaxResultsInteger, location_name: "maxResults"))
|
1000
1039
|
SearchCasesRequest.add_member(:next_token, Shapes::ShapeRef.new(shape: NextToken, location_name: "nextToken"))
|
@@ -1687,6 +1726,25 @@ module Aws::ConnectCases
|
|
1687
1726
|
o.errors << Shapes::ShapeRef.new(shape: ConflictException)
|
1688
1727
|
end)
|
1689
1728
|
|
1729
|
+
api.add_operation(:search_all_related_items, Seahorse::Model::Operation.new.tap do |o|
|
1730
|
+
o.name = "SearchAllRelatedItems"
|
1731
|
+
o.http_method = "POST"
|
1732
|
+
o.http_request_uri = "/domains/{domainId}/related-items-search"
|
1733
|
+
o.input = Shapes::ShapeRef.new(shape: SearchAllRelatedItemsRequest)
|
1734
|
+
o.output = Shapes::ShapeRef.new(shape: SearchAllRelatedItemsResponse)
|
1735
|
+
o.errors << Shapes::ShapeRef.new(shape: InternalServerException)
|
1736
|
+
o.errors << Shapes::ShapeRef.new(shape: ResourceNotFoundException)
|
1737
|
+
o.errors << Shapes::ShapeRef.new(shape: ValidationException)
|
1738
|
+
o.errors << Shapes::ShapeRef.new(shape: ThrottlingException)
|
1739
|
+
o.errors << Shapes::ShapeRef.new(shape: AccessDeniedException)
|
1740
|
+
o[:pager] = Aws::Pager.new(
|
1741
|
+
limit_key: "max_results",
|
1742
|
+
tokens: {
|
1743
|
+
"next_token" => "next_token"
|
1744
|
+
}
|
1745
|
+
)
|
1746
|
+
end)
|
1747
|
+
|
1690
1748
|
api.add_operation(:search_cases, Seahorse::Model::Operation.new.tap do |o|
|
1691
1749
|
o.name = "SearchCases"
|
1692
1750
|
o.http_method = "POST"
|
@@ -578,10 +578,10 @@ module Aws::ConnectCases
|
|
578
578
|
include Aws::Structure
|
579
579
|
end
|
580
580
|
|
581
|
-
# Represents the content of a
|
581
|
+
# Represents the content of a `ConnectCase` type related item.
|
582
582
|
#
|
583
583
|
# @!attribute [rw] case_id
|
584
|
-
#
|
584
|
+
# A unique identifier of the case.
|
585
585
|
# @return [String]
|
586
586
|
#
|
587
587
|
# @see http://docs.aws.amazon.com/goto/WebAPI/connectcases-2022-10-03/ConnectCaseContent AWS API Documentation
|
@@ -592,10 +592,10 @@ module Aws::ConnectCases
|
|
592
592
|
include Aws::Structure
|
593
593
|
end
|
594
594
|
|
595
|
-
# A filter for related items of type
|
595
|
+
# A filter for related items of type `ConnectCase`.
|
596
596
|
#
|
597
597
|
# @!attribute [rw] case_id
|
598
|
-
#
|
598
|
+
# A unique identifier of the case.
|
599
599
|
# @return [String]
|
600
600
|
#
|
601
601
|
# @see http://docs.aws.amazon.com/goto/WebAPI/connectcases-2022-10-03/ConnectCaseFilter AWS API Documentation
|
@@ -606,10 +606,10 @@ module Aws::ConnectCases
|
|
606
606
|
include Aws::Structure
|
607
607
|
end
|
608
608
|
|
609
|
-
# Represents the
|
609
|
+
# Represents the content of a `ConnectCase` related item.
|
610
610
|
#
|
611
611
|
# @!attribute [rw] case_id
|
612
|
-
#
|
612
|
+
# A unique identifier of the case.
|
613
613
|
# @return [String]
|
614
614
|
#
|
615
615
|
# @see http://docs.aws.amazon.com/goto/WebAPI/connectcases-2022-10-03/ConnectCaseInputContent AWS API Documentation
|
@@ -1017,10 +1017,10 @@ module Aws::ConnectCases
|
|
1017
1017
|
include Aws::Structure
|
1018
1018
|
end
|
1019
1019
|
|
1020
|
-
# Represents the content of a Custom related item
|
1020
|
+
# Represents the content of a `Custom` type related item.
|
1021
1021
|
#
|
1022
1022
|
# @!attribute [rw] fields
|
1023
|
-
# List of field values for the
|
1023
|
+
# List of field values for the `Custom` related item.
|
1024
1024
|
# @return [Array<Types::FieldValue>]
|
1025
1025
|
#
|
1026
1026
|
# @see http://docs.aws.amazon.com/goto/WebAPI/connectcases-2022-10-03/CustomContent AWS API Documentation
|
@@ -1031,7 +1031,8 @@ module Aws::ConnectCases
|
|
1031
1031
|
include Aws::Structure
|
1032
1032
|
end
|
1033
1033
|
|
1034
|
-
# A filter for fields in related items
|
1034
|
+
# A filter for fields in `Custom` type related items. Only one value can
|
1035
|
+
# be provided.
|
1035
1036
|
#
|
1036
1037
|
# @note CustomFieldsFilter is a union - when making an API calls you must set exactly one of the members.
|
1037
1038
|
#
|
@@ -1040,15 +1041,15 @@ module Aws::ConnectCases
|
|
1040
1041
|
# @return [Types::FieldFilter]
|
1041
1042
|
#
|
1042
1043
|
# @!attribute [rw] not
|
1043
|
-
# Excludes items matching the filter
|
1044
|
+
# Excludes items matching the filter.
|
1044
1045
|
# @return [Types::CustomFieldsFilter]
|
1045
1046
|
#
|
1046
1047
|
# @!attribute [rw] and_all
|
1047
|
-
#
|
1048
|
+
# Provides "and all" filtering.
|
1048
1049
|
# @return [Array<Types::CustomFieldsFilter>]
|
1049
1050
|
#
|
1050
1051
|
# @!attribute [rw] or_all
|
1051
|
-
#
|
1052
|
+
# Provides "or all" filtering.
|
1052
1053
|
# @return [Array<Types::CustomFieldsFilter>]
|
1053
1054
|
#
|
1054
1055
|
# @see http://docs.aws.amazon.com/goto/WebAPI/connectcases-2022-10-03/CustomFieldsFilter AWS API Documentation
|
@@ -1070,10 +1071,10 @@ module Aws::ConnectCases
|
|
1070
1071
|
class Unknown < CustomFieldsFilter; end
|
1071
1072
|
end
|
1072
1073
|
|
1073
|
-
# A filter for related items of type Custom
|
1074
|
+
# A filter for related items of type `Custom`.
|
1074
1075
|
#
|
1075
1076
|
# @!attribute [rw] fields
|
1076
|
-
# Filter conditions for custom fields
|
1077
|
+
# Filter conditions for custom fields.
|
1077
1078
|
# @return [Types::CustomFieldsFilter]
|
1078
1079
|
#
|
1079
1080
|
# @see http://docs.aws.amazon.com/goto/WebAPI/connectcases-2022-10-03/CustomFilter AWS API Documentation
|
@@ -1084,10 +1085,10 @@ module Aws::ConnectCases
|
|
1084
1085
|
include Aws::Structure
|
1085
1086
|
end
|
1086
1087
|
|
1087
|
-
# Represents the
|
1088
|
+
# Represents the content of a `Custom` related item.
|
1088
1089
|
#
|
1089
1090
|
# @!attribute [rw] fields
|
1090
|
-
# List of field values for the
|
1091
|
+
# List of field values for the `Custom` related item.
|
1091
1092
|
# @return [Array<Types::FieldValue>]
|
1092
1093
|
#
|
1093
1094
|
# @see http://docs.aws.amazon.com/goto/WebAPI/connectcases-2022-10-03/CustomInputContent AWS API Documentation
|
@@ -2659,11 +2660,11 @@ module Aws::ConnectCases
|
|
2659
2660
|
# @return [Types::SlaContent]
|
2660
2661
|
#
|
2661
2662
|
# @!attribute [rw] connect_case
|
2662
|
-
#
|
2663
|
+
# Represents the Amazon Connect case to be created as a related item.
|
2663
2664
|
# @return [Types::ConnectCaseContent]
|
2664
2665
|
#
|
2665
2666
|
# @!attribute [rw] custom
|
2666
|
-
#
|
2667
|
+
# Represents the content of a `Custom` type related item.
|
2667
2668
|
# @return [Types::CustomContent]
|
2668
2669
|
#
|
2669
2670
|
# @see http://docs.aws.amazon.com/goto/WebAPI/connectcases-2022-10-03/RelatedItemContent AWS API Documentation
|
@@ -2727,11 +2728,11 @@ module Aws::ConnectCases
|
|
2727
2728
|
# @return [Types::SlaInputContent]
|
2728
2729
|
#
|
2729
2730
|
# @!attribute [rw] connect_case
|
2730
|
-
#
|
2731
|
+
# Represents the Amazon Connect case to be created as a related item.
|
2731
2732
|
# @return [Types::ConnectCaseInputContent]
|
2732
2733
|
#
|
2733
2734
|
# @!attribute [rw] custom
|
2734
|
-
#
|
2735
|
+
# Represents the content of a `Custom` type related item.
|
2735
2736
|
# @return [Types::CustomInputContent]
|
2736
2737
|
#
|
2737
2738
|
# @see http://docs.aws.amazon.com/goto/WebAPI/connectcases-2022-10-03/RelatedItemInputContent AWS API Documentation
|
@@ -2779,11 +2780,11 @@ module Aws::ConnectCases
|
|
2779
2780
|
# @return [Types::SlaFilter]
|
2780
2781
|
#
|
2781
2782
|
# @!attribute [rw] connect_case
|
2782
|
-
#
|
2783
|
+
# Represents the Amazon Connect case to be created as a related item.
|
2783
2784
|
# @return [Types::ConnectCaseFilter]
|
2784
2785
|
#
|
2785
2786
|
# @!attribute [rw] custom
|
2786
|
-
#
|
2787
|
+
# Represents the content of a `Custom` type related item.
|
2787
2788
|
# @return [Types::CustomFilter]
|
2788
2789
|
#
|
2789
2790
|
# @see http://docs.aws.amazon.com/goto/WebAPI/connectcases-2022-10-03/RelatedItemTypeFilter AWS API Documentation
|
@@ -2876,6 +2877,135 @@ module Aws::ConnectCases
|
|
2876
2877
|
include Aws::Structure
|
2877
2878
|
end
|
2878
2879
|
|
2880
|
+
# @!attribute [rw] domain_id
|
2881
|
+
# The unique identifier of the Cases domain.
|
2882
|
+
# @return [String]
|
2883
|
+
#
|
2884
|
+
# @!attribute [rw] max_results
|
2885
|
+
# The maximum number of results to return per page.
|
2886
|
+
# @return [Integer]
|
2887
|
+
#
|
2888
|
+
# @!attribute [rw] next_token
|
2889
|
+
# The token for the next set of results. Use the value returned in the
|
2890
|
+
# previous response in the next request to retrieve the next set of
|
2891
|
+
# results.
|
2892
|
+
# @return [String]
|
2893
|
+
#
|
2894
|
+
# @!attribute [rw] filters
|
2895
|
+
# The list of types of related items and their parameters to use for
|
2896
|
+
# filtering. The filters work as an OR condition: caller gets back
|
2897
|
+
# related items that match any of the specified filter types.
|
2898
|
+
# @return [Array<Types::RelatedItemTypeFilter>]
|
2899
|
+
#
|
2900
|
+
# @!attribute [rw] sorts
|
2901
|
+
# A structured set of sort terms to specify the order in which related
|
2902
|
+
# items should be returned. Supports sorting by association time or
|
2903
|
+
# case ID. The sorts work in the order specified: first sort term
|
2904
|
+
# takes precedence over subsequent terms.
|
2905
|
+
# @return [Array<Types::SearchAllRelatedItemsSort>]
|
2906
|
+
#
|
2907
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connectcases-2022-10-03/SearchAllRelatedItemsRequest AWS API Documentation
|
2908
|
+
#
|
2909
|
+
class SearchAllRelatedItemsRequest < Struct.new(
|
2910
|
+
:domain_id,
|
2911
|
+
:max_results,
|
2912
|
+
:next_token,
|
2913
|
+
:filters,
|
2914
|
+
:sorts)
|
2915
|
+
SENSITIVE = []
|
2916
|
+
include Aws::Structure
|
2917
|
+
end
|
2918
|
+
|
2919
|
+
# @!attribute [rw] next_token
|
2920
|
+
# The token for the next set of results. This is null if there are no
|
2921
|
+
# more results to return.
|
2922
|
+
# @return [String]
|
2923
|
+
#
|
2924
|
+
# @!attribute [rw] related_items
|
2925
|
+
# A list of items related to a case.
|
2926
|
+
# @return [Array<Types::SearchAllRelatedItemsResponseItem>]
|
2927
|
+
#
|
2928
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connectcases-2022-10-03/SearchAllRelatedItemsResponse AWS API Documentation
|
2929
|
+
#
|
2930
|
+
class SearchAllRelatedItemsResponse < Struct.new(
|
2931
|
+
:next_token,
|
2932
|
+
:related_items)
|
2933
|
+
SENSITIVE = []
|
2934
|
+
include Aws::Structure
|
2935
|
+
end
|
2936
|
+
|
2937
|
+
# A list of items that represent RelatedItems. This data type is similar
|
2938
|
+
# to [SearchRelatedItemsResponseItem][1] except
|
2939
|
+
# Search**All**RelatedItemsResponseItem has a caseId field.
|
2940
|
+
#
|
2941
|
+
#
|
2942
|
+
#
|
2943
|
+
# [1]: https://docs.aws.amazon.com/connect/latest/APIReference/API_connect-cases_SearchRelatedItemsResponseItem.html
|
2944
|
+
#
|
2945
|
+
# @!attribute [rw] related_item_id
|
2946
|
+
# Unique identifier of a related item.
|
2947
|
+
# @return [String]
|
2948
|
+
#
|
2949
|
+
# @!attribute [rw] case_id
|
2950
|
+
# A unique identifier of the case.
|
2951
|
+
# @return [String]
|
2952
|
+
#
|
2953
|
+
# @!attribute [rw] type
|
2954
|
+
# Type of a related item.
|
2955
|
+
# @return [String]
|
2956
|
+
#
|
2957
|
+
# @!attribute [rw] association_time
|
2958
|
+
# Time at which a related item was associated with a case.
|
2959
|
+
# @return [Time]
|
2960
|
+
#
|
2961
|
+
# @!attribute [rw] content
|
2962
|
+
# Represents the content of a particular type of related item.
|
2963
|
+
# @return [Types::RelatedItemContent]
|
2964
|
+
#
|
2965
|
+
# @!attribute [rw] performed_by
|
2966
|
+
# Represents the entity that performed the action.
|
2967
|
+
# @return [Types::UserUnion]
|
2968
|
+
#
|
2969
|
+
# @!attribute [rw] tags
|
2970
|
+
# A map of of key-value pairs that represent tags on a resource. Tags
|
2971
|
+
# are used to organize, track, or control access for this resource.
|
2972
|
+
# @return [Hash<String,String>]
|
2973
|
+
#
|
2974
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connectcases-2022-10-03/SearchAllRelatedItemsResponseItem AWS API Documentation
|
2975
|
+
#
|
2976
|
+
class SearchAllRelatedItemsResponseItem < Struct.new(
|
2977
|
+
:related_item_id,
|
2978
|
+
:case_id,
|
2979
|
+
:type,
|
2980
|
+
:association_time,
|
2981
|
+
:content,
|
2982
|
+
:performed_by,
|
2983
|
+
:tags)
|
2984
|
+
SENSITIVE = []
|
2985
|
+
include Aws::Structure
|
2986
|
+
end
|
2987
|
+
|
2988
|
+
# The order in which all returned related items should be sorted.
|
2989
|
+
#
|
2990
|
+
# @!attribute [rw] sort_property
|
2991
|
+
# Whether related items should be sorted in ascending or descending
|
2992
|
+
# order.
|
2993
|
+
# @return [String]
|
2994
|
+
#
|
2995
|
+
# @!attribute [rw] sort_order
|
2996
|
+
# Whether related items should be sorted by association time or case
|
2997
|
+
# ID.
|
2998
|
+
# @return [String]
|
2999
|
+
#
|
3000
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connectcases-2022-10-03/SearchAllRelatedItemsSort AWS API Documentation
|
3001
|
+
#
|
3002
|
+
class SearchAllRelatedItemsSort < Struct.new(
|
3003
|
+
:sort_property,
|
3004
|
+
:sort_order)
|
3005
|
+
SENSITIVE = []
|
3006
|
+
include Aws::Structure
|
3007
|
+
end
|
3008
|
+
|
2879
3009
|
# @!attribute [rw] domain_id
|
2880
3010
|
# The unique identifier of the Cases domain.
|
2881
3011
|
# @return [String]
|
data/lib/aws-sdk-connectcases.rb
CHANGED
data/sig/client.rbs
CHANGED
@@ -666,6 +666,124 @@ module Aws
|
|
666
666
|
) -> _PutCaseEventConfigurationResponseSuccess
|
667
667
|
| (Hash[Symbol, untyped] params, ?Hash[Symbol, untyped] options) -> _PutCaseEventConfigurationResponseSuccess
|
668
668
|
|
669
|
+
interface _SearchAllRelatedItemsResponseSuccess
|
670
|
+
include ::Seahorse::Client::_ResponseSuccess[Types::SearchAllRelatedItemsResponse]
|
671
|
+
def next_token: () -> ::String
|
672
|
+
def related_items: () -> ::Array[Types::SearchAllRelatedItemsResponseItem]
|
673
|
+
end
|
674
|
+
# https://docs.aws.amazon.com/sdk-for-ruby/v3/api/Aws/ConnectCases/Client.html#search_all_related_items-instance_method
|
675
|
+
def search_all_related_items: (
|
676
|
+
domain_id: ::String,
|
677
|
+
?max_results: ::Integer,
|
678
|
+
?next_token: ::String,
|
679
|
+
?filters: Array[
|
680
|
+
{
|
681
|
+
contact: {
|
682
|
+
channel: Array[::String]?,
|
683
|
+
contact_arn: ::String?
|
684
|
+
}?,
|
685
|
+
comment: {
|
686
|
+
}?,
|
687
|
+
file: {
|
688
|
+
file_arn: ::String?
|
689
|
+
}?,
|
690
|
+
sla: {
|
691
|
+
name: ::String?,
|
692
|
+
status: ("Active" | "Overdue" | "Met" | "NotMet")?
|
693
|
+
}?,
|
694
|
+
connect_case: {
|
695
|
+
case_id: ::String?
|
696
|
+
}?,
|
697
|
+
custom: {
|
698
|
+
fields: {
|
699
|
+
field: {
|
700
|
+
equal_to: {
|
701
|
+
id: ::String,
|
702
|
+
value: {
|
703
|
+
string_value: ::String?,
|
704
|
+
double_value: ::Float?,
|
705
|
+
boolean_value: bool?,
|
706
|
+
empty_value: {
|
707
|
+
}?,
|
708
|
+
user_arn_value: ::String?
|
709
|
+
}
|
710
|
+
}?,
|
711
|
+
contains: {
|
712
|
+
id: ::String,
|
713
|
+
value: {
|
714
|
+
string_value: ::String?,
|
715
|
+
double_value: ::Float?,
|
716
|
+
boolean_value: bool?,
|
717
|
+
empty_value: {
|
718
|
+
}?,
|
719
|
+
user_arn_value: ::String?
|
720
|
+
}
|
721
|
+
}?,
|
722
|
+
greater_than: {
|
723
|
+
id: ::String,
|
724
|
+
value: {
|
725
|
+
string_value: ::String?,
|
726
|
+
double_value: ::Float?,
|
727
|
+
boolean_value: bool?,
|
728
|
+
empty_value: {
|
729
|
+
}?,
|
730
|
+
user_arn_value: ::String?
|
731
|
+
}
|
732
|
+
}?,
|
733
|
+
greater_than_or_equal_to: {
|
734
|
+
id: ::String,
|
735
|
+
value: {
|
736
|
+
string_value: ::String?,
|
737
|
+
double_value: ::Float?,
|
738
|
+
boolean_value: bool?,
|
739
|
+
empty_value: {
|
740
|
+
}?,
|
741
|
+
user_arn_value: ::String?
|
742
|
+
}
|
743
|
+
}?,
|
744
|
+
less_than: {
|
745
|
+
id: ::String,
|
746
|
+
value: {
|
747
|
+
string_value: ::String?,
|
748
|
+
double_value: ::Float?,
|
749
|
+
boolean_value: bool?,
|
750
|
+
empty_value: {
|
751
|
+
}?,
|
752
|
+
user_arn_value: ::String?
|
753
|
+
}
|
754
|
+
}?,
|
755
|
+
less_than_or_equal_to: {
|
756
|
+
id: ::String,
|
757
|
+
value: {
|
758
|
+
string_value: ::String?,
|
759
|
+
double_value: ::Float?,
|
760
|
+
boolean_value: bool?,
|
761
|
+
empty_value: {
|
762
|
+
}?,
|
763
|
+
user_arn_value: ::String?
|
764
|
+
}
|
765
|
+
}?
|
766
|
+
}?,
|
767
|
+
not: untyped?,
|
768
|
+
and_all: Array[
|
769
|
+
untyped,
|
770
|
+
]?,
|
771
|
+
or_all: Array[
|
772
|
+
untyped,
|
773
|
+
]?
|
774
|
+
}?
|
775
|
+
}?
|
776
|
+
},
|
777
|
+
],
|
778
|
+
?sorts: Array[
|
779
|
+
{
|
780
|
+
sort_property: ("AssociationTime" | "CaseId"),
|
781
|
+
sort_order: ("Asc" | "Desc")
|
782
|
+
},
|
783
|
+
]
|
784
|
+
) -> _SearchAllRelatedItemsResponseSuccess
|
785
|
+
| (Hash[Symbol, untyped] params, ?Hash[Symbol, untyped] options) -> _SearchAllRelatedItemsResponseSuccess
|
786
|
+
|
669
787
|
interface _SearchCasesResponseSuccess
|
670
788
|
include ::Seahorse::Client::_ResponseSuccess[Types::SearchCasesResponse]
|
671
789
|
def next_token: () -> ::String
|
data/sig/types.rbs
CHANGED
@@ -967,6 +967,38 @@ module Aws::ConnectCases
|
|
967
967
|
SENSITIVE: []
|
968
968
|
end
|
969
969
|
|
970
|
+
class SearchAllRelatedItemsRequest
|
971
|
+
attr_accessor domain_id: ::String
|
972
|
+
attr_accessor max_results: ::Integer
|
973
|
+
attr_accessor next_token: ::String
|
974
|
+
attr_accessor filters: ::Array[Types::RelatedItemTypeFilter]
|
975
|
+
attr_accessor sorts: ::Array[Types::SearchAllRelatedItemsSort]
|
976
|
+
SENSITIVE: []
|
977
|
+
end
|
978
|
+
|
979
|
+
class SearchAllRelatedItemsResponse
|
980
|
+
attr_accessor next_token: ::String
|
981
|
+
attr_accessor related_items: ::Array[Types::SearchAllRelatedItemsResponseItem]
|
982
|
+
SENSITIVE: []
|
983
|
+
end
|
984
|
+
|
985
|
+
class SearchAllRelatedItemsResponseItem
|
986
|
+
attr_accessor related_item_id: ::String
|
987
|
+
attr_accessor case_id: ::String
|
988
|
+
attr_accessor type: ("Contact" | "Comment" | "File" | "Sla" | "ConnectCase" | "Custom")
|
989
|
+
attr_accessor association_time: ::Time
|
990
|
+
attr_accessor content: Types::RelatedItemContent
|
991
|
+
attr_accessor performed_by: Types::UserUnion
|
992
|
+
attr_accessor tags: ::Hash[::String, ::String]
|
993
|
+
SENSITIVE: []
|
994
|
+
end
|
995
|
+
|
996
|
+
class SearchAllRelatedItemsSort
|
997
|
+
attr_accessor sort_property: ("AssociationTime" | "CaseId")
|
998
|
+
attr_accessor sort_order: ("Asc" | "Desc")
|
999
|
+
SENSITIVE: []
|
1000
|
+
end
|
1001
|
+
|
970
1002
|
class SearchCasesRequest
|
971
1003
|
attr_accessor domain_id: ::String
|
972
1004
|
attr_accessor max_results: ::Integer
|