aws-sdk-connectcases 1.49.0 → 1.51.0
This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
- checksums.yaml +4 -4
- data/CHANGELOG.md +10 -0
- data/VERSION +1 -1
- data/lib/aws-sdk-connectcases/client.rb +417 -306
- data/lib/aws-sdk-connectcases/client_api.rb +181 -121
- data/lib/aws-sdk-connectcases/types.rb +751 -594
- data/lib/aws-sdk-connectcases/waiters.rb +15 -0
- data/lib/aws-sdk-connectcases.rb +2 -1
- data/sig/client.rbs +242 -142
- data/sig/types.rbs +197 -129
- metadata +4 -3
@@ -485,12 +485,12 @@ module Aws::ConnectCases
|
|
485
485
|
#
|
486
486
|
# [1]: https://docs.aws.amazon.com/connect/latest/adminguide/case-field-conditions.html
|
487
487
|
#
|
488
|
-
# @option params [required, Array<Types::CaseRuleIdentifier>] :case_rules
|
489
|
-
# List of case rule identifiers.
|
490
|
-
#
|
491
488
|
# @option params [required, String] :domain_id
|
492
489
|
# Unique identifier of a Cases domain.
|
493
490
|
#
|
491
|
+
# @option params [required, Array<Types::CaseRuleIdentifier>] :case_rules
|
492
|
+
# List of case rule identifiers.
|
493
|
+
#
|
494
494
|
# @return [Types::BatchGetCaseRuleResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
495
495
|
#
|
496
496
|
# * {Types::BatchGetCaseRuleResponse#case_rules #case_rules} => Array<Types::GetCaseRuleResponse>
|
@@ -499,41 +499,41 @@ module Aws::ConnectCases
|
|
499
499
|
# @example Request syntax with placeholder values
|
500
500
|
#
|
501
501
|
# resp = client.batch_get_case_rule({
|
502
|
+
# domain_id: "DomainId", # required
|
502
503
|
# case_rules: [ # required
|
503
504
|
# {
|
504
505
|
# id: "CaseRuleId", # required
|
505
506
|
# },
|
506
507
|
# ],
|
507
|
-
# domain_id: "DomainId", # required
|
508
508
|
# })
|
509
509
|
#
|
510
510
|
# @example Response structure
|
511
511
|
#
|
512
512
|
# resp.case_rules #=> Array
|
513
|
-
# resp.case_rules[0].case_rule_arn #=> String
|
514
513
|
# resp.case_rules[0].case_rule_id #=> String
|
515
|
-
# resp.case_rules[0].created_time #=> Time
|
516
|
-
# resp.case_rules[0].deleted #=> Boolean
|
517
|
-
# resp.case_rules[0].description #=> String
|
518
|
-
# resp.case_rules[0].last_modified_time #=> Time
|
519
514
|
# resp.case_rules[0].name #=> String
|
515
|
+
# resp.case_rules[0].case_rule_arn #=> String
|
516
|
+
# resp.case_rules[0].rule.required.default_value #=> Boolean
|
520
517
|
# resp.case_rules[0].rule.required.conditions #=> Array
|
521
518
|
# resp.case_rules[0].rule.required.conditions[0].equal_to.operand_one.field_id #=> String
|
519
|
+
# resp.case_rules[0].rule.required.conditions[0].equal_to.operand_two.string_value #=> String
|
522
520
|
# resp.case_rules[0].rule.required.conditions[0].equal_to.operand_two.boolean_value #=> Boolean
|
523
521
|
# resp.case_rules[0].rule.required.conditions[0].equal_to.operand_two.double_value #=> Float
|
524
|
-
# resp.case_rules[0].rule.required.conditions[0].equal_to.operand_two.string_value #=> String
|
525
522
|
# resp.case_rules[0].rule.required.conditions[0].equal_to.result #=> Boolean
|
526
523
|
# resp.case_rules[0].rule.required.conditions[0].not_equal_to.operand_one.field_id #=> String
|
524
|
+
# resp.case_rules[0].rule.required.conditions[0].not_equal_to.operand_two.string_value #=> String
|
527
525
|
# resp.case_rules[0].rule.required.conditions[0].not_equal_to.operand_two.boolean_value #=> Boolean
|
528
526
|
# resp.case_rules[0].rule.required.conditions[0].not_equal_to.operand_two.double_value #=> Float
|
529
|
-
# resp.case_rules[0].rule.required.conditions[0].not_equal_to.operand_two.string_value #=> String
|
530
527
|
# resp.case_rules[0].rule.required.conditions[0].not_equal_to.result #=> Boolean
|
531
|
-
# resp.case_rules[0].
|
528
|
+
# resp.case_rules[0].description #=> String
|
529
|
+
# resp.case_rules[0].deleted #=> Boolean
|
530
|
+
# resp.case_rules[0].created_time #=> Time
|
531
|
+
# resp.case_rules[0].last_modified_time #=> Time
|
532
532
|
# resp.case_rules[0].tags #=> Hash
|
533
533
|
# resp.case_rules[0].tags["String"] #=> String
|
534
534
|
# resp.errors #=> Array
|
535
|
-
# resp.errors[0].error_code #=> String
|
536
535
|
# resp.errors[0].id #=> String
|
536
|
+
# resp.errors[0].error_code #=> String
|
537
537
|
# resp.errors[0].message #=> String
|
538
538
|
#
|
539
539
|
# @see http://docs.aws.amazon.com/goto/WebAPI/connectcases-2022-10-03/BatchGetCaseRule AWS API Documentation
|
@@ -556,8 +556,8 @@ module Aws::ConnectCases
|
|
556
556
|
#
|
557
557
|
# @return [Types::BatchGetFieldResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
558
558
|
#
|
559
|
-
# * {Types::BatchGetFieldResponse#errors #errors} => Array<Types::FieldError>
|
560
559
|
# * {Types::BatchGetFieldResponse#fields #fields} => Array<Types::GetFieldResponse>
|
560
|
+
# * {Types::BatchGetFieldResponse#errors #errors} => Array<Types::FieldError>
|
561
561
|
#
|
562
562
|
# @example Request syntax with placeholder values
|
563
563
|
#
|
@@ -572,22 +572,22 @@ module Aws::ConnectCases
|
|
572
572
|
#
|
573
573
|
# @example Response structure
|
574
574
|
#
|
575
|
-
# resp.errors #=> Array
|
576
|
-
# resp.errors[0].error_code #=> String
|
577
|
-
# resp.errors[0].id #=> String
|
578
|
-
# resp.errors[0].message #=> String
|
579
575
|
# resp.fields #=> Array
|
580
|
-
# resp.fields[0].created_time #=> Time
|
581
|
-
# resp.fields[0].deleted #=> Boolean
|
582
|
-
# resp.fields[0].description #=> String
|
583
|
-
# resp.fields[0].field_arn #=> String
|
584
576
|
# resp.fields[0].field_id #=> String
|
585
|
-
# resp.fields[0].last_modified_time #=> Time
|
586
577
|
# resp.fields[0].name #=> String
|
578
|
+
# resp.fields[0].field_arn #=> String
|
579
|
+
# resp.fields[0].description #=> String
|
580
|
+
# resp.fields[0].type #=> String, one of "Text", "Number", "Boolean", "DateTime", "SingleSelect", "Url", "User"
|
587
581
|
# resp.fields[0].namespace #=> String, one of "System", "Custom"
|
588
582
|
# resp.fields[0].tags #=> Hash
|
589
583
|
# resp.fields[0].tags["String"] #=> String
|
590
|
-
# resp.fields[0].
|
584
|
+
# resp.fields[0].deleted #=> Boolean
|
585
|
+
# resp.fields[0].created_time #=> Time
|
586
|
+
# resp.fields[0].last_modified_time #=> Time
|
587
|
+
# resp.errors #=> Array
|
588
|
+
# resp.errors[0].id #=> String
|
589
|
+
# resp.errors[0].error_code #=> String
|
590
|
+
# resp.errors[0].message #=> String
|
591
591
|
#
|
592
592
|
# @see http://docs.aws.amazon.com/goto/WebAPI/connectcases-2022-10-03/BatchGetField AWS API Documentation
|
593
593
|
#
|
@@ -621,9 +621,9 @@ module Aws::ConnectCases
|
|
621
621
|
# field_id: "FieldId", # required
|
622
622
|
# options: [ # required
|
623
623
|
# {
|
624
|
-
# active: false, # required
|
625
624
|
# name: "FieldOptionName", # required
|
626
625
|
# value: "FieldOptionValue", # required
|
626
|
+
# active: false, # required
|
627
627
|
# },
|
628
628
|
# ],
|
629
629
|
# })
|
@@ -631,8 +631,8 @@ module Aws::ConnectCases
|
|
631
631
|
# @example Response structure
|
632
632
|
#
|
633
633
|
# resp.errors #=> Array
|
634
|
-
# resp.errors[0].error_code #=> String
|
635
634
|
# resp.errors[0].message #=> String
|
635
|
+
# resp.errors[0].error_code #=> String
|
636
636
|
# resp.errors[0].value #=> String
|
637
637
|
#
|
638
638
|
# @see http://docs.aws.amazon.com/goto/WebAPI/connectcases-2022-10-03/BatchPutFieldOptions AWS API Documentation
|
@@ -667,6 +667,16 @@ module Aws::ConnectCases
|
|
667
667
|
#
|
668
668
|
# [1]: https://docs.aws.amazon.com/connect/latest/APIReference/API_DescribeUser.html
|
669
669
|
#
|
670
|
+
# @option params [required, String] :domain_id
|
671
|
+
# The unique identifier of the Cases domain.
|
672
|
+
#
|
673
|
+
# @option params [required, String] :template_id
|
674
|
+
# A unique identifier of a template.
|
675
|
+
#
|
676
|
+
# @option params [required, Array<Types::FieldValue>] :fields
|
677
|
+
# An array of objects with field ID (matching ListFields/DescribeField)
|
678
|
+
# and value union data.
|
679
|
+
#
|
670
680
|
# @option params [String] :client_token
|
671
681
|
# A unique, case-sensitive identifier that you provide to ensure the
|
672
682
|
# idempotency of the request. If not provided, the Amazon Web Services
|
@@ -680,53 +690,43 @@ module Aws::ConnectCases
|
|
680
690
|
#
|
681
691
|
# [1]: https://aws.amazon.com/builders-library/making-retries-safe-with-idempotent-APIs/
|
682
692
|
#
|
683
|
-
# @option params [required, String] :domain_id
|
684
|
-
# The unique identifier of the Cases domain.
|
685
|
-
#
|
686
|
-
# @option params [required, Array<Types::FieldValue>] :fields
|
687
|
-
# An array of objects with field ID (matching ListFields/DescribeField)
|
688
|
-
# and value union data.
|
689
|
-
#
|
690
693
|
# @option params [Types::UserUnion] :performed_by
|
691
694
|
# Represents the entity that performed the action.
|
692
695
|
#
|
693
|
-
# @option params [required, String] :template_id
|
694
|
-
# A unique identifier of a template.
|
695
|
-
#
|
696
696
|
# @return [Types::CreateCaseResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
697
697
|
#
|
698
|
-
# * {Types::CreateCaseResponse#case_arn #case_arn} => String
|
699
698
|
# * {Types::CreateCaseResponse#case_id #case_id} => String
|
699
|
+
# * {Types::CreateCaseResponse#case_arn #case_arn} => String
|
700
700
|
#
|
701
701
|
# @example Request syntax with placeholder values
|
702
702
|
#
|
703
703
|
# resp = client.create_case({
|
704
|
-
# client_token: "CreateCaseRequestClientTokenString",
|
705
704
|
# domain_id: "DomainId", # required
|
705
|
+
# template_id: "TemplateId", # required
|
706
706
|
# fields: [ # required
|
707
707
|
# {
|
708
708
|
# id: "FieldId", # required
|
709
709
|
# value: { # required
|
710
|
-
#
|
710
|
+
# string_value: "FieldValueUnionStringValueString",
|
711
711
|
# double_value: 1.0,
|
712
|
+
# boolean_value: false,
|
712
713
|
# empty_value: {
|
713
714
|
# },
|
714
|
-
# string_value: "FieldValueUnionStringValueString",
|
715
715
|
# user_arn_value: "String",
|
716
716
|
# },
|
717
717
|
# },
|
718
718
|
# ],
|
719
|
+
# client_token: "CreateCaseRequestClientTokenString",
|
719
720
|
# performed_by: {
|
720
|
-
# custom_entity: "CustomEntity",
|
721
721
|
# user_arn: "UserArn",
|
722
|
+
# custom_entity: "CustomEntity",
|
722
723
|
# },
|
723
|
-
# template_id: "TemplateId", # required
|
724
724
|
# })
|
725
725
|
#
|
726
726
|
# @example Response structure
|
727
727
|
#
|
728
|
-
# resp.case_arn #=> String
|
729
728
|
# resp.case_id #=> String
|
729
|
+
# resp.case_arn #=> String
|
730
730
|
#
|
731
731
|
# @see http://docs.aws.amazon.com/goto/WebAPI/connectcases-2022-10-03/CreateCase AWS API Documentation
|
732
732
|
#
|
@@ -746,31 +746,32 @@ module Aws::ConnectCases
|
|
746
746
|
#
|
747
747
|
# [1]: https://docs.aws.amazon.com/connect/latest/adminguide/case-field-conditions.html
|
748
748
|
#
|
749
|
-
# @option params [String] :description
|
750
|
-
# The description of a case rule.
|
751
|
-
#
|
752
749
|
# @option params [required, String] :domain_id
|
753
750
|
# Unique identifier of a Cases domain.
|
754
751
|
#
|
755
752
|
# @option params [required, String] :name
|
756
753
|
# Name of the case rule.
|
757
754
|
#
|
755
|
+
# @option params [String] :description
|
756
|
+
# The description of a case rule.
|
757
|
+
#
|
758
758
|
# @option params [required, Types::CaseRuleDetails] :rule
|
759
759
|
# Represents what rule type should take place, under what conditions.
|
760
760
|
#
|
761
761
|
# @return [Types::CreateCaseRuleResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
762
762
|
#
|
763
|
-
# * {Types::CreateCaseRuleResponse#case_rule_arn #case_rule_arn} => String
|
764
763
|
# * {Types::CreateCaseRuleResponse#case_rule_id #case_rule_id} => String
|
764
|
+
# * {Types::CreateCaseRuleResponse#case_rule_arn #case_rule_arn} => String
|
765
765
|
#
|
766
766
|
# @example Request syntax with placeholder values
|
767
767
|
#
|
768
768
|
# resp = client.create_case_rule({
|
769
|
-
# description: "CaseRuleDescription",
|
770
769
|
# domain_id: "DomainId", # required
|
771
770
|
# name: "CaseRuleName", # required
|
771
|
+
# description: "CaseRuleDescription",
|
772
772
|
# rule: { # required
|
773
773
|
# required: {
|
774
|
+
# default_value: false, # required
|
774
775
|
# conditions: [ # required
|
775
776
|
# {
|
776
777
|
# equal_to: {
|
@@ -778,11 +779,11 @@ module Aws::ConnectCases
|
|
778
779
|
# field_id: "FieldId",
|
779
780
|
# },
|
780
781
|
# operand_two: { # required
|
782
|
+
# string_value: "OperandTwoStringValueString",
|
781
783
|
# boolean_value: false,
|
782
784
|
# double_value: 1.0,
|
783
785
|
# empty_value: {
|
784
786
|
# },
|
785
|
-
# string_value: "OperandTwoStringValueString",
|
786
787
|
# },
|
787
788
|
# result: false, # required
|
788
789
|
# },
|
@@ -791,25 +792,24 @@ module Aws::ConnectCases
|
|
791
792
|
# field_id: "FieldId",
|
792
793
|
# },
|
793
794
|
# operand_two: { # required
|
795
|
+
# string_value: "OperandTwoStringValueString",
|
794
796
|
# boolean_value: false,
|
795
797
|
# double_value: 1.0,
|
796
798
|
# empty_value: {
|
797
799
|
# },
|
798
|
-
# string_value: "OperandTwoStringValueString",
|
799
800
|
# },
|
800
801
|
# result: false, # required
|
801
802
|
# },
|
802
803
|
# },
|
803
804
|
# ],
|
804
|
-
# default_value: false, # required
|
805
805
|
# },
|
806
806
|
# },
|
807
807
|
# })
|
808
808
|
#
|
809
809
|
# @example Response structure
|
810
810
|
#
|
811
|
-
# resp.case_rule_arn #=> String
|
812
811
|
# resp.case_rule_id #=> String
|
812
|
+
# resp.case_rule_arn #=> String
|
813
813
|
#
|
814
814
|
# @see http://docs.aws.amazon.com/goto/WebAPI/connectcases-2022-10-03/CreateCaseRule AWS API Documentation
|
815
815
|
#
|
@@ -840,8 +840,8 @@ module Aws::ConnectCases
|
|
840
840
|
#
|
841
841
|
# @return [Types::CreateDomainResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
842
842
|
#
|
843
|
-
# * {Types::CreateDomainResponse#domain_arn #domain_arn} => String
|
844
843
|
# * {Types::CreateDomainResponse#domain_id #domain_id} => String
|
844
|
+
# * {Types::CreateDomainResponse#domain_arn #domain_arn} => String
|
845
845
|
# * {Types::CreateDomainResponse#domain_status #domain_status} => String
|
846
846
|
#
|
847
847
|
# @example Request syntax with placeholder values
|
@@ -852,8 +852,8 @@ module Aws::ConnectCases
|
|
852
852
|
#
|
853
853
|
# @example Response structure
|
854
854
|
#
|
855
|
-
# resp.domain_arn #=> String
|
856
855
|
# resp.domain_id #=> String
|
856
|
+
# resp.domain_arn #=> String
|
857
857
|
# resp.domain_status #=> String, one of "Active", "CreationInProgress", "CreationFailed"
|
858
858
|
#
|
859
859
|
# @see http://docs.aws.amazon.com/goto/WebAPI/connectcases-2022-10-03/CreateDomain AWS API Documentation
|
@@ -869,9 +869,6 @@ module Aws::ConnectCases
|
|
869
869
|
# case object model (that is, defines what data can be captured on
|
870
870
|
# cases) in a Cases domain.
|
871
871
|
#
|
872
|
-
# @option params [String] :description
|
873
|
-
# The description of the field.
|
874
|
-
#
|
875
872
|
# @option params [required, String] :domain_id
|
876
873
|
# The unique identifier of the Cases domain.
|
877
874
|
#
|
@@ -882,24 +879,27 @@ module Aws::ConnectCases
|
|
882
879
|
# Defines the data type, some system constraints, and default display of
|
883
880
|
# the field.
|
884
881
|
#
|
882
|
+
# @option params [String] :description
|
883
|
+
# The description of the field.
|
884
|
+
#
|
885
885
|
# @return [Types::CreateFieldResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
886
886
|
#
|
887
|
-
# * {Types::CreateFieldResponse#field_arn #field_arn} => String
|
888
887
|
# * {Types::CreateFieldResponse#field_id #field_id} => String
|
888
|
+
# * {Types::CreateFieldResponse#field_arn #field_arn} => String
|
889
889
|
#
|
890
890
|
# @example Request syntax with placeholder values
|
891
891
|
#
|
892
892
|
# resp = client.create_field({
|
893
|
-
# description: "FieldDescription",
|
894
893
|
# domain_id: "DomainId", # required
|
895
894
|
# name: "FieldName", # required
|
896
895
|
# type: "Text", # required, accepts Text, Number, Boolean, DateTime, SingleSelect, Url, User
|
896
|
+
# description: "FieldDescription",
|
897
897
|
# })
|
898
898
|
#
|
899
899
|
# @example Response structure
|
900
900
|
#
|
901
|
-
# resp.field_arn #=> String
|
902
901
|
# resp.field_id #=> String
|
902
|
+
# resp.field_arn #=> String
|
903
903
|
#
|
904
904
|
# @see http://docs.aws.amazon.com/goto/WebAPI/connectcases-2022-10-03/CreateField AWS API Documentation
|
905
905
|
#
|
@@ -923,64 +923,64 @@ module Aws::ConnectCases
|
|
923
923
|
#
|
924
924
|
# </note>
|
925
925
|
#
|
926
|
-
# @option params [required, Types::LayoutContent] :content
|
927
|
-
# Information about which fields will be present in the layout, and
|
928
|
-
# information about the order of the fields.
|
929
|
-
#
|
930
926
|
# @option params [required, String] :domain_id
|
931
927
|
# The unique identifier of the Cases domain.
|
932
928
|
#
|
933
929
|
# @option params [required, String] :name
|
934
930
|
# The name of the layout. It must be unique for the Cases domain.
|
935
931
|
#
|
932
|
+
# @option params [required, Types::LayoutContent] :content
|
933
|
+
# Information about which fields will be present in the layout, and
|
934
|
+
# information about the order of the fields.
|
935
|
+
#
|
936
936
|
# @return [Types::CreateLayoutResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
937
937
|
#
|
938
|
-
# * {Types::CreateLayoutResponse#layout_arn #layout_arn} => String
|
939
938
|
# * {Types::CreateLayoutResponse#layout_id #layout_id} => String
|
939
|
+
# * {Types::CreateLayoutResponse#layout_arn #layout_arn} => String
|
940
940
|
#
|
941
941
|
# @example Request syntax with placeholder values
|
942
942
|
#
|
943
943
|
# resp = client.create_layout({
|
944
|
+
# domain_id: "DomainId", # required
|
945
|
+
# name: "LayoutName", # required
|
944
946
|
# content: { # required
|
945
947
|
# basic: {
|
946
|
-
#
|
948
|
+
# top_panel: {
|
947
949
|
# sections: [
|
948
950
|
# {
|
949
951
|
# field_group: {
|
952
|
+
# name: "FieldGroupNameString",
|
950
953
|
# fields: [ # required
|
951
954
|
# {
|
952
955
|
# id: "FieldId", # required
|
953
956
|
# },
|
954
957
|
# ],
|
955
|
-
# name: "FieldGroupNameString",
|
956
958
|
# },
|
957
959
|
# },
|
958
960
|
# ],
|
959
961
|
# },
|
960
|
-
#
|
962
|
+
# more_info: {
|
961
963
|
# sections: [
|
962
964
|
# {
|
963
965
|
# field_group: {
|
966
|
+
# name: "FieldGroupNameString",
|
964
967
|
# fields: [ # required
|
965
968
|
# {
|
966
969
|
# id: "FieldId", # required
|
967
970
|
# },
|
968
971
|
# ],
|
969
|
-
# name: "FieldGroupNameString",
|
970
972
|
# },
|
971
973
|
# },
|
972
974
|
# ],
|
973
975
|
# },
|
974
976
|
# },
|
975
977
|
# },
|
976
|
-
# domain_id: "DomainId", # required
|
977
|
-
# name: "LayoutName", # required
|
978
978
|
# })
|
979
979
|
#
|
980
980
|
# @example Response structure
|
981
981
|
#
|
982
|
-
# resp.layout_arn #=> String
|
983
982
|
# resp.layout_id #=> String
|
983
|
+
# resp.layout_arn #=> String
|
984
984
|
#
|
985
985
|
# @see http://docs.aws.amazon.com/goto/WebAPI/connectcases-2022-10-03/CreateLayout AWS API Documentation
|
986
986
|
#
|
@@ -1012,72 +1012,90 @@ module Aws::ConnectCases
|
|
1012
1012
|
#
|
1013
1013
|
# [1]: https://docs.aws.amazon.com/connect/latest/APIReference/API_DescribeUser.html
|
1014
1014
|
#
|
1015
|
+
# @option params [required, String] :domain_id
|
1016
|
+
# The unique identifier of the Cases domain.
|
1017
|
+
#
|
1015
1018
|
# @option params [required, String] :case_id
|
1016
1019
|
# A unique identifier of the case.
|
1017
1020
|
#
|
1021
|
+
# @option params [required, String] :type
|
1022
|
+
# The type of a related item.
|
1023
|
+
#
|
1018
1024
|
# @option params [required, Types::RelatedItemInputContent] :content
|
1019
1025
|
# The content of a related item to be created.
|
1020
1026
|
#
|
1021
|
-
# @option params [required, String] :domain_id
|
1022
|
-
# The unique identifier of the Cases domain.
|
1023
|
-
#
|
1024
1027
|
# @option params [Types::UserUnion] :performed_by
|
1025
1028
|
# Represents the creator of the related item.
|
1026
1029
|
#
|
1027
|
-
# @option params [required, String] :type
|
1028
|
-
# The type of a related item.
|
1029
|
-
#
|
1030
1030
|
# @return [Types::CreateRelatedItemResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
1031
1031
|
#
|
1032
|
-
# * {Types::CreateRelatedItemResponse#related_item_arn #related_item_arn} => String
|
1033
1032
|
# * {Types::CreateRelatedItemResponse#related_item_id #related_item_id} => String
|
1033
|
+
# * {Types::CreateRelatedItemResponse#related_item_arn #related_item_arn} => String
|
1034
1034
|
#
|
1035
1035
|
# @example Request syntax with placeholder values
|
1036
1036
|
#
|
1037
1037
|
# resp = client.create_related_item({
|
1038
|
+
# domain_id: "DomainId", # required
|
1038
1039
|
# case_id: "CaseId", # required
|
1040
|
+
# type: "Contact", # required, accepts Contact, Comment, File, Sla, ConnectCase, Custom
|
1039
1041
|
# content: { # required
|
1042
|
+
# contact: {
|
1043
|
+
# contact_arn: "ContactArn", # required
|
1044
|
+
# },
|
1040
1045
|
# comment: {
|
1041
1046
|
# body: "CommentBody", # required
|
1042
1047
|
# content_type: "Text/Plain", # required, accepts Text/Plain
|
1043
1048
|
# },
|
1044
|
-
# contact: {
|
1045
|
-
# contact_arn: "ContactArn", # required
|
1046
|
-
# },
|
1047
1049
|
# file: {
|
1048
1050
|
# file_arn: "FileArn", # required
|
1049
1051
|
# },
|
1050
1052
|
# sla: {
|
1051
1053
|
# sla_input_configuration: {
|
1052
|
-
# field_id: "FieldId",
|
1053
1054
|
# name: "SlaName", # required
|
1055
|
+
# type: "CaseField", # required, accepts CaseField
|
1056
|
+
# field_id: "FieldId",
|
1054
1057
|
# target_field_values: [
|
1055
1058
|
# {
|
1056
|
-
#
|
1059
|
+
# string_value: "FieldValueUnionStringValueString",
|
1057
1060
|
# double_value: 1.0,
|
1061
|
+
# boolean_value: false,
|
1058
1062
|
# empty_value: {
|
1059
1063
|
# },
|
1060
|
-
# string_value: "FieldValueUnionStringValueString",
|
1061
1064
|
# user_arn_value: "String",
|
1062
1065
|
# },
|
1063
1066
|
# ],
|
1064
1067
|
# target_sla_minutes: 1, # required
|
1065
|
-
# type: "CaseField", # required, accepts CaseField
|
1066
1068
|
# },
|
1067
1069
|
# },
|
1070
|
+
# connect_case: {
|
1071
|
+
# case_id: "CaseId", # required
|
1072
|
+
# },
|
1073
|
+
# custom: {
|
1074
|
+
# fields: [ # required
|
1075
|
+
# {
|
1076
|
+
# id: "FieldId", # required
|
1077
|
+
# value: { # required
|
1078
|
+
# string_value: "FieldValueUnionStringValueString",
|
1079
|
+
# double_value: 1.0,
|
1080
|
+
# boolean_value: false,
|
1081
|
+
# empty_value: {
|
1082
|
+
# },
|
1083
|
+
# user_arn_value: "String",
|
1084
|
+
# },
|
1085
|
+
# },
|
1086
|
+
# ],
|
1087
|
+
# },
|
1068
1088
|
# },
|
1069
|
-
# domain_id: "DomainId", # required
|
1070
1089
|
# performed_by: {
|
1071
|
-
# custom_entity: "CustomEntity",
|
1072
1090
|
# user_arn: "UserArn",
|
1091
|
+
# custom_entity: "CustomEntity",
|
1073
1092
|
# },
|
1074
|
-
# type: "Contact", # required, accepts Contact, Comment, File, Sla
|
1075
1093
|
# })
|
1076
1094
|
#
|
1077
1095
|
# @example Response structure
|
1078
1096
|
#
|
1079
|
-
# resp.related_item_arn #=> String
|
1080
1097
|
# resp.related_item_id #=> String
|
1098
|
+
# resp.related_item_arn #=> String
|
1081
1099
|
#
|
1082
1100
|
# @see http://docs.aws.amazon.com/goto/WebAPI/connectcases-2022-10-03/CreateRelatedItem AWS API Documentation
|
1083
1101
|
#
|
@@ -1114,22 +1132,25 @@ module Aws::ConnectCases
|
|
1114
1132
|
# [3]: https://docs.aws.amazon.com/connect/latest/APIReference/API_connect-cases_ListTemplates.html
|
1115
1133
|
# [4]: https://docs.aws.amazon.com/connect/latest/APIReference/API_connect-cases_UpdateTemplate.html
|
1116
1134
|
#
|
1117
|
-
# @option params [String] :description
|
1118
|
-
# A brief description of the template.
|
1119
|
-
#
|
1120
1135
|
# @option params [required, String] :domain_id
|
1121
1136
|
# The unique identifier of the Cases domain.
|
1122
1137
|
#
|
1123
|
-
# @option params [Types::LayoutConfiguration] :layout_configuration
|
1124
|
-
# Configuration of layouts associated to the template.
|
1125
|
-
#
|
1126
1138
|
# @option params [required, String] :name
|
1127
1139
|
# A name for the template. It must be unique per domain.
|
1128
1140
|
#
|
1141
|
+
# @option params [String] :description
|
1142
|
+
# A brief description of the template.
|
1143
|
+
#
|
1144
|
+
# @option params [Types::LayoutConfiguration] :layout_configuration
|
1145
|
+
# Configuration of layouts associated to the template.
|
1146
|
+
#
|
1129
1147
|
# @option params [Array<Types::RequiredField>] :required_fields
|
1130
1148
|
# A list of fields that must contain a value for a case to be
|
1131
1149
|
# successfully created with this template.
|
1132
1150
|
#
|
1151
|
+
# @option params [String] :status
|
1152
|
+
# The status of the template.
|
1153
|
+
#
|
1133
1154
|
# @option params [Array<Types::TemplateRule>] :rules
|
1134
1155
|
# A list of case rules (also known as [case field conditions][1]) on a
|
1135
1156
|
# template.
|
@@ -1138,41 +1159,38 @@ module Aws::ConnectCases
|
|
1138
1159
|
#
|
1139
1160
|
# [1]: https://docs.aws.amazon.com/connect/latest/adminguide/case-field-conditions.html
|
1140
1161
|
#
|
1141
|
-
# @option params [String] :status
|
1142
|
-
# The status of the template.
|
1143
|
-
#
|
1144
1162
|
# @return [Types::CreateTemplateResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
1145
1163
|
#
|
1146
|
-
# * {Types::CreateTemplateResponse#template_arn #template_arn} => String
|
1147
1164
|
# * {Types::CreateTemplateResponse#template_id #template_id} => String
|
1165
|
+
# * {Types::CreateTemplateResponse#template_arn #template_arn} => String
|
1148
1166
|
#
|
1149
1167
|
# @example Request syntax with placeholder values
|
1150
1168
|
#
|
1151
1169
|
# resp = client.create_template({
|
1152
|
-
# description: "TemplateDescription",
|
1153
1170
|
# domain_id: "DomainId", # required
|
1171
|
+
# name: "TemplateName", # required
|
1172
|
+
# description: "TemplateDescription",
|
1154
1173
|
# layout_configuration: {
|
1155
1174
|
# default_layout: "LayoutId",
|
1156
1175
|
# },
|
1157
|
-
# name: "TemplateName", # required
|
1158
1176
|
# required_fields: [
|
1159
1177
|
# {
|
1160
1178
|
# field_id: "FieldId", # required
|
1161
1179
|
# },
|
1162
1180
|
# ],
|
1181
|
+
# status: "Active", # accepts Active, Inactive
|
1163
1182
|
# rules: [
|
1164
1183
|
# {
|
1165
1184
|
# case_rule_id: "CaseRuleId", # required
|
1166
1185
|
# field_id: "FieldId", # required
|
1167
1186
|
# },
|
1168
1187
|
# ],
|
1169
|
-
# status: "Active", # accepts Active, Inactive
|
1170
1188
|
# })
|
1171
1189
|
#
|
1172
1190
|
# @example Response structure
|
1173
1191
|
#
|
1174
|
-
# resp.template_arn #=> String
|
1175
1192
|
# resp.template_id #=> String
|
1193
|
+
# resp.template_arn #=> String
|
1176
1194
|
#
|
1177
1195
|
# @see http://docs.aws.amazon.com/goto/WebAPI/connectcases-2022-10-03/CreateTemplate AWS API Documentation
|
1178
1196
|
#
|
@@ -1193,22 +1211,22 @@ module Aws::ConnectCases
|
|
1193
1211
|
#
|
1194
1212
|
# * Perform any operations that require the CaseID
|
1195
1213
|
#
|
1196
|
-
# This action is irreversible.
|
1214
|
+
# This action is irreversible. After you delete a case, you cannot
|
1197
1215
|
# recover its data.
|
1198
1216
|
#
|
1199
|
-
# @option params [required, String] :case_id
|
1200
|
-
# A unique identifier of the case.
|
1201
|
-
#
|
1202
1217
|
# @option params [required, String] :domain_id
|
1203
1218
|
# A unique identifier of the Cases domain.
|
1204
1219
|
#
|
1220
|
+
# @option params [required, String] :case_id
|
1221
|
+
# A unique identifier of the case.
|
1222
|
+
#
|
1205
1223
|
# @return [Struct] Returns an empty {Seahorse::Client::Response response}.
|
1206
1224
|
#
|
1207
1225
|
# @example Request syntax with placeholder values
|
1208
1226
|
#
|
1209
1227
|
# resp = client.delete_case({
|
1210
|
-
# case_id: "CaseId", # required
|
1211
1228
|
# domain_id: "DomainId", # required
|
1229
|
+
# case_id: "CaseId", # required
|
1212
1230
|
# })
|
1213
1231
|
#
|
1214
1232
|
# @see http://docs.aws.amazon.com/goto/WebAPI/connectcases-2022-10-03/DeleteCase AWS API Documentation
|
@@ -1229,19 +1247,19 @@ module Aws::ConnectCases
|
|
1229
1247
|
#
|
1230
1248
|
# [1]: https://docs.aws.amazon.com/connect/latest/adminguide/case-field-conditions.html
|
1231
1249
|
#
|
1232
|
-
# @option params [required, String] :case_rule_id
|
1233
|
-
# Unique identifier of a case rule.
|
1234
|
-
#
|
1235
1250
|
# @option params [required, String] :domain_id
|
1236
1251
|
# Unique identifier of a Cases domain.
|
1237
1252
|
#
|
1253
|
+
# @option params [required, String] :case_rule_id
|
1254
|
+
# Unique identifier of a case rule.
|
1255
|
+
#
|
1238
1256
|
# @return [Struct] Returns an empty {Seahorse::Client::Response response}.
|
1239
1257
|
#
|
1240
1258
|
# @example Request syntax with placeholder values
|
1241
1259
|
#
|
1242
1260
|
# resp = client.delete_case_rule({
|
1243
|
-
# case_rule_id: "CaseRuleId", # required
|
1244
1261
|
# domain_id: "DomainId", # required
|
1262
|
+
# case_rule_id: "CaseRuleId", # required
|
1245
1263
|
# })
|
1246
1264
|
#
|
1247
1265
|
# @see http://docs.aws.amazon.com/goto/WebAPI/connectcases-2022-10-03/DeleteCaseRule AWS API Documentation
|
@@ -1398,12 +1416,12 @@ module Aws::ConnectCases
|
|
1398
1416
|
#
|
1399
1417
|
# [1]: https://docs.aws.amazon.com/connect/latest/APIReference/API_DeleteAttachedFile.html
|
1400
1418
|
#
|
1401
|
-
# @option params [required, String] :case_id
|
1402
|
-
# A unique identifier of the case.
|
1403
|
-
#
|
1404
1419
|
# @option params [required, String] :domain_id
|
1405
1420
|
# A unique identifier of the Cases domain.
|
1406
1421
|
#
|
1422
|
+
# @option params [required, String] :case_id
|
1423
|
+
# A unique identifier of the case.
|
1424
|
+
#
|
1407
1425
|
# @option params [required, String] :related_item_id
|
1408
1426
|
# A unique identifier of a related item.
|
1409
1427
|
#
|
@@ -1412,8 +1430,8 @@ module Aws::ConnectCases
|
|
1412
1430
|
# @example Request syntax with placeholder values
|
1413
1431
|
#
|
1414
1432
|
# resp = client.delete_related_item({
|
1415
|
-
# case_id: "CaseId", # required
|
1416
1433
|
# domain_id: "DomainId", # required
|
1434
|
+
# case_id: "CaseId", # required
|
1417
1435
|
# related_item_id: "RelatedItemId", # required
|
1418
1436
|
# })
|
1419
1437
|
#
|
@@ -1482,9 +1500,9 @@ module Aws::ConnectCases
|
|
1482
1500
|
# @return [Types::GetCaseResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
1483
1501
|
#
|
1484
1502
|
# * {Types::GetCaseResponse#fields #fields} => Array<Types::FieldValue>
|
1503
|
+
# * {Types::GetCaseResponse#template_id #template_id} => String
|
1485
1504
|
# * {Types::GetCaseResponse#next_token #next_token} => String
|
1486
1505
|
# * {Types::GetCaseResponse#tags #tags} => Hash<String,String>
|
1487
|
-
# * {Types::GetCaseResponse#template_id #template_id} => String
|
1488
1506
|
#
|
1489
1507
|
# The returned {Seahorse::Client::Response response} is a pageable response and is Enumerable. For details on usage see {Aws::PageableResponse PageableResponse}.
|
1490
1508
|
#
|
@@ -1505,14 +1523,14 @@ module Aws::ConnectCases
|
|
1505
1523
|
#
|
1506
1524
|
# resp.fields #=> Array
|
1507
1525
|
# resp.fields[0].id #=> String
|
1508
|
-
# resp.fields[0].value.boolean_value #=> Boolean
|
1509
|
-
# resp.fields[0].value.double_value #=> Float
|
1510
1526
|
# resp.fields[0].value.string_value #=> String
|
1527
|
+
# resp.fields[0].value.double_value #=> Float
|
1528
|
+
# resp.fields[0].value.boolean_value #=> Boolean
|
1511
1529
|
# resp.fields[0].value.user_arn_value #=> String
|
1530
|
+
# resp.template_id #=> String
|
1512
1531
|
# resp.next_token #=> String
|
1513
1532
|
# resp.tags #=> Hash
|
1514
1533
|
# resp.tags["String"] #=> String
|
1515
|
-
# resp.template_id #=> String
|
1516
1534
|
#
|
1517
1535
|
# @see http://docs.aws.amazon.com/goto/WebAPI/connectcases-2022-10-03/GetCase AWS API Documentation
|
1518
1536
|
#
|
@@ -1532,9 +1550,8 @@ module Aws::ConnectCases
|
|
1532
1550
|
# The unique identifier of the Cases domain.
|
1533
1551
|
#
|
1534
1552
|
# @option params [Integer] :max_results
|
1535
|
-
# The maximum number of audit events to return.
|
1536
|
-
#
|
1537
|
-
# provided.
|
1553
|
+
# The maximum number of audit events to return. When no value is
|
1554
|
+
# provided, 25 is the default.
|
1538
1555
|
#
|
1539
1556
|
# @option params [String] :next_token
|
1540
1557
|
# The token for the next set of results. Use the value returned in the
|
@@ -1543,8 +1560,8 @@ module Aws::ConnectCases
|
|
1543
1560
|
#
|
1544
1561
|
# @return [Types::GetCaseAuditEventsResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
1545
1562
|
#
|
1546
|
-
# * {Types::GetCaseAuditEventsResponse#audit_events #audit_events} => Array<Types::AuditEvent>
|
1547
1563
|
# * {Types::GetCaseAuditEventsResponse#next_token #next_token} => String
|
1564
|
+
# * {Types::GetCaseAuditEventsResponse#audit_events #audit_events} => Array<Types::AuditEvent>
|
1548
1565
|
#
|
1549
1566
|
# The returned {Seahorse::Client::Response response} is a pageable response and is Enumerable. For details on usage see {Aws::PageableResponse PageableResponse}.
|
1550
1567
|
#
|
@@ -1559,25 +1576,25 @@ module Aws::ConnectCases
|
|
1559
1576
|
#
|
1560
1577
|
# @example Response structure
|
1561
1578
|
#
|
1579
|
+
# resp.next_token #=> String
|
1562
1580
|
# resp.audit_events #=> Array
|
1563
1581
|
# resp.audit_events[0].event_id #=> String
|
1582
|
+
# resp.audit_events[0].type #=> String, one of "Case.Created", "Case.Updated", "RelatedItem.Created"
|
1583
|
+
# resp.audit_events[0].related_item_type #=> String, one of "Contact", "Comment", "File", "Sla", "ConnectCase", "Custom"
|
1584
|
+
# resp.audit_events[0].performed_time #=> Time
|
1564
1585
|
# resp.audit_events[0].fields #=> Array
|
1565
1586
|
# resp.audit_events[0].fields[0].event_field_id #=> String
|
1566
|
-
# resp.audit_events[0].fields[0].new_value.boolean_value #=> Boolean
|
1567
|
-
# resp.audit_events[0].fields[0].new_value.double_value #=> Float
|
1568
|
-
# resp.audit_events[0].fields[0].new_value.string_value #=> String
|
1569
|
-
# resp.audit_events[0].fields[0].new_value.user_arn_value #=> String
|
1570
|
-
# resp.audit_events[0].fields[0].old_value.boolean_value #=> Boolean
|
1571
|
-
# resp.audit_events[0].fields[0].old_value.double_value #=> Float
|
1572
1587
|
# resp.audit_events[0].fields[0].old_value.string_value #=> String
|
1588
|
+
# resp.audit_events[0].fields[0].old_value.double_value #=> Float
|
1589
|
+
# resp.audit_events[0].fields[0].old_value.boolean_value #=> Boolean
|
1573
1590
|
# resp.audit_events[0].fields[0].old_value.user_arn_value #=> String
|
1574
|
-
# resp.audit_events[0].
|
1575
|
-
# resp.audit_events[0].
|
1591
|
+
# resp.audit_events[0].fields[0].new_value.string_value #=> String
|
1592
|
+
# resp.audit_events[0].fields[0].new_value.double_value #=> Float
|
1593
|
+
# resp.audit_events[0].fields[0].new_value.boolean_value #=> Boolean
|
1594
|
+
# resp.audit_events[0].fields[0].new_value.user_arn_value #=> String
|
1576
1595
|
# resp.audit_events[0].performed_by.user.user_arn #=> String
|
1577
|
-
# resp.audit_events[0].
|
1578
|
-
# resp.audit_events[0].
|
1579
|
-
# resp.audit_events[0].type #=> String, one of "Case.Created", "Case.Updated", "RelatedItem.Created"
|
1580
|
-
# resp.next_token #=> String
|
1596
|
+
# resp.audit_events[0].performed_by.user.custom_entity #=> String
|
1597
|
+
# resp.audit_events[0].performed_by.iam_principal_arn #=> String
|
1581
1598
|
#
|
1582
1599
|
# @see http://docs.aws.amazon.com/goto/WebAPI/connectcases-2022-10-03/GetCaseAuditEvents AWS API Documentation
|
1583
1600
|
#
|
@@ -1626,11 +1643,11 @@ module Aws::ConnectCases
|
|
1626
1643
|
#
|
1627
1644
|
# @return [Types::GetDomainResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
1628
1645
|
#
|
1629
|
-
# * {Types::GetDomainResponse#created_time #created_time} => Time
|
1630
|
-
# * {Types::GetDomainResponse#domain_arn #domain_arn} => String
|
1631
1646
|
# * {Types::GetDomainResponse#domain_id #domain_id} => String
|
1632
|
-
# * {Types::GetDomainResponse#
|
1647
|
+
# * {Types::GetDomainResponse#domain_arn #domain_arn} => String
|
1633
1648
|
# * {Types::GetDomainResponse#name #name} => String
|
1649
|
+
# * {Types::GetDomainResponse#created_time #created_time} => Time
|
1650
|
+
# * {Types::GetDomainResponse#domain_status #domain_status} => String
|
1634
1651
|
# * {Types::GetDomainResponse#tags #tags} => Hash<String,String>
|
1635
1652
|
#
|
1636
1653
|
# @example Request syntax with placeholder values
|
@@ -1641,11 +1658,11 @@ module Aws::ConnectCases
|
|
1641
1658
|
#
|
1642
1659
|
# @example Response structure
|
1643
1660
|
#
|
1644
|
-
# resp.created_time #=> Time
|
1645
|
-
# resp.domain_arn #=> String
|
1646
1661
|
# resp.domain_id #=> String
|
1647
|
-
# resp.
|
1662
|
+
# resp.domain_arn #=> String
|
1648
1663
|
# resp.name #=> String
|
1664
|
+
# resp.created_time #=> Time
|
1665
|
+
# resp.domain_status #=> String, one of "Active", "CreationInProgress", "CreationFailed"
|
1649
1666
|
# resp.tags #=> Hash
|
1650
1667
|
# resp.tags["String"] #=> String
|
1651
1668
|
#
|
@@ -1668,14 +1685,14 @@ module Aws::ConnectCases
|
|
1668
1685
|
#
|
1669
1686
|
# @return [Types::GetLayoutResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
1670
1687
|
#
|
1671
|
-
# * {Types::GetLayoutResponse#content #content} => Types::LayoutContent
|
1672
|
-
# * {Types::GetLayoutResponse#created_time #created_time} => Time
|
1673
|
-
# * {Types::GetLayoutResponse#deleted #deleted} => Boolean
|
1674
|
-
# * {Types::GetLayoutResponse#last_modified_time #last_modified_time} => Time
|
1675
|
-
# * {Types::GetLayoutResponse#layout_arn #layout_arn} => String
|
1676
1688
|
# * {Types::GetLayoutResponse#layout_id #layout_id} => String
|
1689
|
+
# * {Types::GetLayoutResponse#layout_arn #layout_arn} => String
|
1677
1690
|
# * {Types::GetLayoutResponse#name #name} => String
|
1691
|
+
# * {Types::GetLayoutResponse#content #content} => Types::LayoutContent
|
1678
1692
|
# * {Types::GetLayoutResponse#tags #tags} => Hash<String,String>
|
1693
|
+
# * {Types::GetLayoutResponse#deleted #deleted} => Boolean
|
1694
|
+
# * {Types::GetLayoutResponse#created_time #created_time} => Time
|
1695
|
+
# * {Types::GetLayoutResponse#last_modified_time #last_modified_time} => Time
|
1679
1696
|
#
|
1680
1697
|
# @example Request syntax with placeholder values
|
1681
1698
|
#
|
@@ -1686,22 +1703,22 @@ module Aws::ConnectCases
|
|
1686
1703
|
#
|
1687
1704
|
# @example Response structure
|
1688
1705
|
#
|
1689
|
-
# resp.
|
1690
|
-
# resp.
|
1691
|
-
# resp.
|
1692
|
-
# resp.content.basic.more_info.sections[0].field_group.name #=> String
|
1706
|
+
# resp.layout_id #=> String
|
1707
|
+
# resp.layout_arn #=> String
|
1708
|
+
# resp.name #=> String
|
1693
1709
|
# resp.content.basic.top_panel.sections #=> Array
|
1710
|
+
# resp.content.basic.top_panel.sections[0].field_group.name #=> String
|
1694
1711
|
# resp.content.basic.top_panel.sections[0].field_group.fields #=> Array
|
1695
1712
|
# resp.content.basic.top_panel.sections[0].field_group.fields[0].id #=> String
|
1696
|
-
# resp.content.basic.
|
1697
|
-
# resp.
|
1698
|
-
# resp.
|
1699
|
-
# resp.
|
1700
|
-
# resp.layout_arn #=> String
|
1701
|
-
# resp.layout_id #=> String
|
1702
|
-
# resp.name #=> String
|
1713
|
+
# resp.content.basic.more_info.sections #=> Array
|
1714
|
+
# resp.content.basic.more_info.sections[0].field_group.name #=> String
|
1715
|
+
# resp.content.basic.more_info.sections[0].field_group.fields #=> Array
|
1716
|
+
# resp.content.basic.more_info.sections[0].field_group.fields[0].id #=> String
|
1703
1717
|
# resp.tags #=> Hash
|
1704
1718
|
# resp.tags["String"] #=> String
|
1719
|
+
# resp.deleted #=> Boolean
|
1720
|
+
# resp.created_time #=> Time
|
1721
|
+
# resp.last_modified_time #=> Time
|
1705
1722
|
#
|
1706
1723
|
# @see http://docs.aws.amazon.com/goto/WebAPI/connectcases-2022-10-03/GetLayout AWS API Documentation
|
1707
1724
|
#
|
@@ -1738,18 +1755,18 @@ module Aws::ConnectCases
|
|
1738
1755
|
#
|
1739
1756
|
# @return [Types::GetTemplateResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
1740
1757
|
#
|
1741
|
-
# * {Types::GetTemplateResponse#
|
1742
|
-
# * {Types::GetTemplateResponse#
|
1758
|
+
# * {Types::GetTemplateResponse#template_id #template_id} => String
|
1759
|
+
# * {Types::GetTemplateResponse#template_arn #template_arn} => String
|
1760
|
+
# * {Types::GetTemplateResponse#name #name} => String
|
1743
1761
|
# * {Types::GetTemplateResponse#description #description} => String
|
1744
|
-
# * {Types::GetTemplateResponse#last_modified_time #last_modified_time} => Time
|
1745
1762
|
# * {Types::GetTemplateResponse#layout_configuration #layout_configuration} => Types::LayoutConfiguration
|
1746
|
-
# * {Types::GetTemplateResponse#name #name} => String
|
1747
1763
|
# * {Types::GetTemplateResponse#required_fields #required_fields} => Array<Types::RequiredField>
|
1748
|
-
# * {Types::GetTemplateResponse#rules #rules} => Array<Types::TemplateRule>
|
1749
|
-
# * {Types::GetTemplateResponse#status #status} => String
|
1750
1764
|
# * {Types::GetTemplateResponse#tags #tags} => Hash<String,String>
|
1751
|
-
# * {Types::GetTemplateResponse#
|
1752
|
-
# * {Types::GetTemplateResponse#
|
1765
|
+
# * {Types::GetTemplateResponse#status #status} => String
|
1766
|
+
# * {Types::GetTemplateResponse#deleted #deleted} => Boolean
|
1767
|
+
# * {Types::GetTemplateResponse#created_time #created_time} => Time
|
1768
|
+
# * {Types::GetTemplateResponse#last_modified_time #last_modified_time} => Time
|
1769
|
+
# * {Types::GetTemplateResponse#rules #rules} => Array<Types::TemplateRule>
|
1753
1770
|
#
|
1754
1771
|
# @example Request syntax with placeholder values
|
1755
1772
|
#
|
@@ -1760,22 +1777,22 @@ module Aws::ConnectCases
|
|
1760
1777
|
#
|
1761
1778
|
# @example Response structure
|
1762
1779
|
#
|
1763
|
-
# resp.
|
1764
|
-
# resp.
|
1780
|
+
# resp.template_id #=> String
|
1781
|
+
# resp.template_arn #=> String
|
1782
|
+
# resp.name #=> String
|
1765
1783
|
# resp.description #=> String
|
1766
|
-
# resp.last_modified_time #=> Time
|
1767
1784
|
# resp.layout_configuration.default_layout #=> String
|
1768
|
-
# resp.name #=> String
|
1769
1785
|
# resp.required_fields #=> Array
|
1770
1786
|
# resp.required_fields[0].field_id #=> String
|
1787
|
+
# resp.tags #=> Hash
|
1788
|
+
# resp.tags["String"] #=> String
|
1789
|
+
# resp.status #=> String, one of "Active", "Inactive"
|
1790
|
+
# resp.deleted #=> Boolean
|
1791
|
+
# resp.created_time #=> Time
|
1792
|
+
# resp.last_modified_time #=> Time
|
1771
1793
|
# resp.rules #=> Array
|
1772
1794
|
# resp.rules[0].case_rule_id #=> String
|
1773
1795
|
# resp.rules[0].field_id #=> String
|
1774
|
-
# resp.status #=> String, one of "Active", "Inactive"
|
1775
|
-
# resp.tags #=> Hash
|
1776
|
-
# resp.tags["String"] #=> String
|
1777
|
-
# resp.template_arn #=> String
|
1778
|
-
# resp.template_id #=> String
|
1779
1796
|
#
|
1780
1797
|
# @see http://docs.aws.amazon.com/goto/WebAPI/connectcases-2022-10-03/GetTemplate AWS API Documentation
|
1781
1798
|
#
|
@@ -1824,11 +1841,11 @@ module Aws::ConnectCases
|
|
1824
1841
|
# @example Response structure
|
1825
1842
|
#
|
1826
1843
|
# resp.case_rules #=> Array
|
1827
|
-
# resp.case_rules[0].case_rule_arn #=> String
|
1828
1844
|
# resp.case_rules[0].case_rule_id #=> String
|
1829
|
-
# resp.case_rules[0].description #=> String
|
1830
1845
|
# resp.case_rules[0].name #=> String
|
1846
|
+
# resp.case_rules[0].case_rule_arn #=> String
|
1831
1847
|
# resp.case_rules[0].rule_type #=> String, one of "Required"
|
1848
|
+
# resp.case_rules[0].description #=> String
|
1832
1849
|
# resp.next_token #=> String
|
1833
1850
|
#
|
1834
1851
|
# @see http://docs.aws.amazon.com/goto/WebAPI/connectcases-2022-10-03/ListCaseRules AWS API Documentation
|
@@ -1842,12 +1859,12 @@ module Aws::ConnectCases
|
|
1842
1859
|
|
1843
1860
|
# Lists cases for a given contact.
|
1844
1861
|
#
|
1845
|
-
# @option params [required, String] :contact_arn
|
1846
|
-
# A unique identifier of a contact in Amazon Connect.
|
1847
|
-
#
|
1848
1862
|
# @option params [required, String] :domain_id
|
1849
1863
|
# The unique identifier of the Cases domain.
|
1850
1864
|
#
|
1865
|
+
# @option params [required, String] :contact_arn
|
1866
|
+
# A unique identifier of a contact in Amazon Connect.
|
1867
|
+
#
|
1851
1868
|
# @option params [Integer] :max_results
|
1852
1869
|
# The maximum number of results to return per page.
|
1853
1870
|
#
|
@@ -1866,8 +1883,8 @@ module Aws::ConnectCases
|
|
1866
1883
|
# @example Request syntax with placeholder values
|
1867
1884
|
#
|
1868
1885
|
# resp = client.list_cases_for_contact({
|
1869
|
-
# contact_arn: "ContactArn", # required
|
1870
1886
|
# domain_id: "DomainId", # required
|
1887
|
+
# contact_arn: "ContactArn", # required
|
1871
1888
|
# max_results: 1,
|
1872
1889
|
# next_token: "NextToken",
|
1873
1890
|
# })
|
@@ -1916,8 +1933,8 @@ module Aws::ConnectCases
|
|
1916
1933
|
# @example Response structure
|
1917
1934
|
#
|
1918
1935
|
# resp.domains #=> Array
|
1919
|
-
# resp.domains[0].domain_arn #=> String
|
1920
1936
|
# resp.domains[0].domain_id #=> String
|
1937
|
+
# resp.domains[0].domain_arn #=> String
|
1921
1938
|
# resp.domains[0].name #=> String
|
1922
1939
|
# resp.next_token #=> String
|
1923
1940
|
#
|
@@ -1951,8 +1968,8 @@ module Aws::ConnectCases
|
|
1951
1968
|
#
|
1952
1969
|
# @return [Types::ListFieldOptionsResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
1953
1970
|
#
|
1954
|
-
# * {Types::ListFieldOptionsResponse#next_token #next_token} => String
|
1955
1971
|
# * {Types::ListFieldOptionsResponse#options #options} => Array<Types::FieldOption>
|
1972
|
+
# * {Types::ListFieldOptionsResponse#next_token #next_token} => String
|
1956
1973
|
#
|
1957
1974
|
# The returned {Seahorse::Client::Response response} is a pageable response and is Enumerable. For details on usage see {Aws::PageableResponse PageableResponse}.
|
1958
1975
|
#
|
@@ -1968,11 +1985,11 @@ module Aws::ConnectCases
|
|
1968
1985
|
#
|
1969
1986
|
# @example Response structure
|
1970
1987
|
#
|
1971
|
-
# resp.next_token #=> String
|
1972
1988
|
# resp.options #=> Array
|
1973
|
-
# resp.options[0].active #=> Boolean
|
1974
1989
|
# resp.options[0].name #=> String
|
1975
1990
|
# resp.options[0].value #=> String
|
1991
|
+
# resp.options[0].active #=> Boolean
|
1992
|
+
# resp.next_token #=> String
|
1976
1993
|
#
|
1977
1994
|
# @see http://docs.aws.amazon.com/goto/WebAPI/connectcases-2022-10-03/ListFieldOptions AWS API Documentation
|
1978
1995
|
#
|
@@ -2014,11 +2031,11 @@ module Aws::ConnectCases
|
|
2014
2031
|
# @example Response structure
|
2015
2032
|
#
|
2016
2033
|
# resp.fields #=> Array
|
2017
|
-
# resp.fields[0].field_arn #=> String
|
2018
2034
|
# resp.fields[0].field_id #=> String
|
2035
|
+
# resp.fields[0].field_arn #=> String
|
2019
2036
|
# resp.fields[0].name #=> String
|
2020
|
-
# resp.fields[0].namespace #=> String, one of "System", "Custom"
|
2021
2037
|
# resp.fields[0].type #=> String, one of "Text", "Number", "Boolean", "DateTime", "SingleSelect", "Url", "User"
|
2038
|
+
# resp.fields[0].namespace #=> String, one of "System", "Custom"
|
2022
2039
|
# resp.next_token #=> String
|
2023
2040
|
#
|
2024
2041
|
# @see http://docs.aws.amazon.com/goto/WebAPI/connectcases-2022-10-03/ListFields AWS API Documentation
|
@@ -2062,8 +2079,8 @@ module Aws::ConnectCases
|
|
2062
2079
|
# @example Response structure
|
2063
2080
|
#
|
2064
2081
|
# resp.layouts #=> Array
|
2065
|
-
# resp.layouts[0].layout_arn #=> String
|
2066
2082
|
# resp.layouts[0].layout_id #=> String
|
2083
|
+
# resp.layouts[0].layout_arn #=> String
|
2067
2084
|
# resp.layouts[0].name #=> String
|
2068
2085
|
# resp.next_token #=> String
|
2069
2086
|
#
|
@@ -2141,8 +2158,8 @@ module Aws::ConnectCases
|
|
2141
2158
|
#
|
2142
2159
|
# @return [Types::ListTemplatesResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
2143
2160
|
#
|
2144
|
-
# * {Types::ListTemplatesResponse#next_token #next_token} => String
|
2145
2161
|
# * {Types::ListTemplatesResponse#templates #templates} => Array<Types::TemplateSummary>
|
2162
|
+
# * {Types::ListTemplatesResponse#next_token #next_token} => String
|
2146
2163
|
#
|
2147
2164
|
# The returned {Seahorse::Client::Response response} is a pageable response and is Enumerable. For details on usage see {Aws::PageableResponse PageableResponse}.
|
2148
2165
|
#
|
@@ -2157,12 +2174,12 @@ module Aws::ConnectCases
|
|
2157
2174
|
#
|
2158
2175
|
# @example Response structure
|
2159
2176
|
#
|
2160
|
-
# resp.next_token #=> String
|
2161
2177
|
# resp.templates #=> Array
|
2178
|
+
# resp.templates[0].template_id #=> String
|
2179
|
+
# resp.templates[0].template_arn #=> String
|
2162
2180
|
# resp.templates[0].name #=> String
|
2163
2181
|
# resp.templates[0].status #=> String, one of "Active", "Inactive"
|
2164
|
-
# resp.
|
2165
|
-
# resp.templates[0].template_id #=> String
|
2182
|
+
# resp.next_token #=> String
|
2166
2183
|
#
|
2167
2184
|
# @see http://docs.aws.amazon.com/goto/WebAPI/connectcases-2022-10-03/ListTemplates AWS API Documentation
|
2168
2185
|
#
|
@@ -2232,16 +2249,9 @@ module Aws::ConnectCases
|
|
2232
2249
|
# @option params [required, String] :domain_id
|
2233
2250
|
# The unique identifier of the Cases domain.
|
2234
2251
|
#
|
2235
|
-
# @option params [Array<Types::FieldIdentifier>] :fields
|
2236
|
-
# The list of field identifiers to be returned as part of the response.
|
2237
|
-
#
|
2238
|
-
# @option params [Types::CaseFilter] :filter
|
2239
|
-
# A list of filter objects.
|
2240
|
-
#
|
2241
2252
|
# @option params [Integer] :max_results
|
2242
|
-
# The maximum number of cases to return.
|
2243
|
-
#
|
2244
|
-
# provided.
|
2253
|
+
# The maximum number of cases to return. When no value is provided, 25
|
2254
|
+
# is the default.
|
2245
2255
|
#
|
2246
2256
|
# @option params [String] :next_token
|
2247
2257
|
# The token for the next set of results. Use the value returned in the
|
@@ -2251,14 +2261,20 @@ module Aws::ConnectCases
|
|
2251
2261
|
# @option params [String] :search_term
|
2252
2262
|
# A word or phrase used to perform a quick search.
|
2253
2263
|
#
|
2264
|
+
# @option params [Types::CaseFilter] :filter
|
2265
|
+
# A list of filter objects.
|
2266
|
+
#
|
2254
2267
|
# @option params [Array<Types::Sort>] :sorts
|
2255
2268
|
# A list of sorts where each sort specifies a field and their sort order
|
2256
2269
|
# to be applied to the results.
|
2257
2270
|
#
|
2271
|
+
# @option params [Array<Types::FieldIdentifier>] :fields
|
2272
|
+
# The list of field identifiers to be returned as part of the response.
|
2273
|
+
#
|
2258
2274
|
# @return [Types::SearchCasesResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
2259
2275
|
#
|
2260
|
-
# * {Types::SearchCasesResponse#cases #cases} => Array<Types::SearchCasesResponseItem>
|
2261
2276
|
# * {Types::SearchCasesResponse#next_token #next_token} => String
|
2277
|
+
# * {Types::SearchCasesResponse#cases #cases} => Array<Types::SearchCasesResponseItem>
|
2262
2278
|
#
|
2263
2279
|
# The returned {Seahorse::Client::Response response} is a pageable response and is Enumerable. For details on usage see {Aws::PageableResponse PageableResponse}.
|
2264
2280
|
#
|
@@ -2266,81 +2282,74 @@ module Aws::ConnectCases
|
|
2266
2282
|
#
|
2267
2283
|
# resp = client.search_cases({
|
2268
2284
|
# domain_id: "DomainId", # required
|
2269
|
-
#
|
2270
|
-
#
|
2271
|
-
#
|
2272
|
-
# },
|
2273
|
-
# ],
|
2285
|
+
# max_results: 1,
|
2286
|
+
# next_token: "NextToken",
|
2287
|
+
# search_term: "SearchCasesRequestSearchTermString",
|
2274
2288
|
# filter: {
|
2275
|
-
# and_all: [
|
2276
|
-
# {
|
2277
|
-
# # recursive CaseFilter
|
2278
|
-
# },
|
2279
|
-
# ],
|
2280
2289
|
# field: {
|
2281
|
-
#
|
2290
|
+
# equal_to: {
|
2282
2291
|
# id: "FieldId", # required
|
2283
2292
|
# value: { # required
|
2284
|
-
#
|
2293
|
+
# string_value: "FieldValueUnionStringValueString",
|
2285
2294
|
# double_value: 1.0,
|
2295
|
+
# boolean_value: false,
|
2286
2296
|
# empty_value: {
|
2287
2297
|
# },
|
2288
|
-
# string_value: "FieldValueUnionStringValueString",
|
2289
2298
|
# user_arn_value: "String",
|
2290
2299
|
# },
|
2291
2300
|
# },
|
2292
|
-
#
|
2301
|
+
# contains: {
|
2293
2302
|
# id: "FieldId", # required
|
2294
2303
|
# value: { # required
|
2295
|
-
#
|
2304
|
+
# string_value: "FieldValueUnionStringValueString",
|
2296
2305
|
# double_value: 1.0,
|
2306
|
+
# boolean_value: false,
|
2297
2307
|
# empty_value: {
|
2298
2308
|
# },
|
2299
|
-
# string_value: "FieldValueUnionStringValueString",
|
2300
2309
|
# user_arn_value: "String",
|
2301
2310
|
# },
|
2302
2311
|
# },
|
2303
2312
|
# greater_than: {
|
2304
2313
|
# id: "FieldId", # required
|
2305
2314
|
# value: { # required
|
2306
|
-
#
|
2315
|
+
# string_value: "FieldValueUnionStringValueString",
|
2307
2316
|
# double_value: 1.0,
|
2317
|
+
# boolean_value: false,
|
2308
2318
|
# empty_value: {
|
2309
2319
|
# },
|
2310
|
-
# string_value: "FieldValueUnionStringValueString",
|
2311
2320
|
# user_arn_value: "String",
|
2312
2321
|
# },
|
2313
2322
|
# },
|
2314
2323
|
# greater_than_or_equal_to: {
|
2315
2324
|
# id: "FieldId", # required
|
2316
2325
|
# value: { # required
|
2317
|
-
#
|
2326
|
+
# string_value: "FieldValueUnionStringValueString",
|
2318
2327
|
# double_value: 1.0,
|
2328
|
+
# boolean_value: false,
|
2319
2329
|
# empty_value: {
|
2320
2330
|
# },
|
2321
|
-
# string_value: "FieldValueUnionStringValueString",
|
2322
2331
|
# user_arn_value: "String",
|
2323
2332
|
# },
|
2324
2333
|
# },
|
2325
2334
|
# less_than: {
|
2326
2335
|
# id: "FieldId", # required
|
2327
2336
|
# value: { # required
|
2328
|
-
#
|
2337
|
+
# string_value: "FieldValueUnionStringValueString",
|
2329
2338
|
# double_value: 1.0,
|
2339
|
+
# boolean_value: false,
|
2330
2340
|
# empty_value: {
|
2331
2341
|
# },
|
2332
|
-
# string_value: "FieldValueUnionStringValueString",
|
2333
2342
|
# user_arn_value: "String",
|
2334
2343
|
# },
|
2335
2344
|
# },
|
2336
2345
|
# less_than_or_equal_to: {
|
2337
2346
|
# id: "FieldId", # required
|
2338
2347
|
# value: { # required
|
2339
|
-
#
|
2348
|
+
# string_value: "FieldValueUnionStringValueString",
|
2340
2349
|
# double_value: 1.0,
|
2350
|
+
# boolean_value: false,
|
2341
2351
|
# empty_value: {
|
2342
2352
|
# },
|
2343
|
-
# string_value: "FieldValueUnionStringValueString",
|
2344
2353
|
# user_arn_value: "String",
|
2345
2354
|
# },
|
2346
2355
|
# },
|
@@ -2348,37 +2357,44 @@ module Aws::ConnectCases
|
|
2348
2357
|
# not: {
|
2349
2358
|
# # recursive CaseFilter
|
2350
2359
|
# },
|
2360
|
+
# and_all: [
|
2361
|
+
# {
|
2362
|
+
# # recursive CaseFilter
|
2363
|
+
# },
|
2364
|
+
# ],
|
2351
2365
|
# or_all: [
|
2352
2366
|
# {
|
2353
2367
|
# # recursive CaseFilter
|
2354
2368
|
# },
|
2355
2369
|
# ],
|
2356
2370
|
# },
|
2357
|
-
# max_results: 1,
|
2358
|
-
# next_token: "NextToken",
|
2359
|
-
# search_term: "SearchCasesRequestSearchTermString",
|
2360
2371
|
# sorts: [
|
2361
2372
|
# {
|
2362
2373
|
# field_id: "FieldId", # required
|
2363
2374
|
# sort_order: "Asc", # required, accepts Asc, Desc
|
2364
2375
|
# },
|
2365
2376
|
# ],
|
2377
|
+
# fields: [
|
2378
|
+
# {
|
2379
|
+
# id: "FieldId", # required
|
2380
|
+
# },
|
2381
|
+
# ],
|
2366
2382
|
# })
|
2367
2383
|
#
|
2368
2384
|
# @example Response structure
|
2369
2385
|
#
|
2386
|
+
# resp.next_token #=> String
|
2370
2387
|
# resp.cases #=> Array
|
2371
2388
|
# resp.cases[0].case_id #=> String
|
2389
|
+
# resp.cases[0].template_id #=> String
|
2372
2390
|
# resp.cases[0].fields #=> Array
|
2373
2391
|
# resp.cases[0].fields[0].id #=> String
|
2374
|
-
# resp.cases[0].fields[0].value.boolean_value #=> Boolean
|
2375
|
-
# resp.cases[0].fields[0].value.double_value #=> Float
|
2376
2392
|
# resp.cases[0].fields[0].value.string_value #=> String
|
2393
|
+
# resp.cases[0].fields[0].value.double_value #=> Float
|
2394
|
+
# resp.cases[0].fields[0].value.boolean_value #=> Boolean
|
2377
2395
|
# resp.cases[0].fields[0].value.user_arn_value #=> String
|
2378
2396
|
# resp.cases[0].tags #=> Hash
|
2379
2397
|
# resp.cases[0].tags["String"] #=> String
|
2380
|
-
# resp.cases[0].template_id #=> String
|
2381
|
-
# resp.next_token #=> String
|
2382
2398
|
#
|
2383
2399
|
# @see http://docs.aws.amazon.com/goto/WebAPI/connectcases-2022-10-03/SearchCases AWS API Documentation
|
2384
2400
|
#
|
@@ -2396,15 +2412,11 @@ module Aws::ConnectCases
|
|
2396
2412
|
#
|
2397
2413
|
# </note>
|
2398
2414
|
#
|
2399
|
-
# @option params [required, String] :case_id
|
2400
|
-
# A unique identifier of the case.
|
2401
|
-
#
|
2402
2415
|
# @option params [required, String] :domain_id
|
2403
2416
|
# The unique identifier of the Cases domain.
|
2404
2417
|
#
|
2405
|
-
# @option params [
|
2406
|
-
#
|
2407
|
-
# filtering.
|
2418
|
+
# @option params [required, String] :case_id
|
2419
|
+
# A unique identifier of the case.
|
2408
2420
|
#
|
2409
2421
|
# @option params [Integer] :max_results
|
2410
2422
|
# The maximum number of results to return per page.
|
@@ -2414,6 +2426,10 @@ module Aws::ConnectCases
|
|
2414
2426
|
# previous response in the next request to retrieve the next set of
|
2415
2427
|
# results.
|
2416
2428
|
#
|
2429
|
+
# @option params [Array<Types::RelatedItemTypeFilter>] :filters
|
2430
|
+
# The list of types of related items and their parameters to use for
|
2431
|
+
# filtering.
|
2432
|
+
#
|
2417
2433
|
# @return [Types::SearchRelatedItemsResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
2418
2434
|
#
|
2419
2435
|
# * {Types::SearchRelatedItemsResponse#next_token #next_token} => String
|
@@ -2424,16 +2440,18 @@ module Aws::ConnectCases
|
|
2424
2440
|
# @example Request syntax with placeholder values
|
2425
2441
|
#
|
2426
2442
|
# resp = client.search_related_items({
|
2427
|
-
# case_id: "CaseId", # required
|
2428
2443
|
# domain_id: "DomainId", # required
|
2444
|
+
# case_id: "CaseId", # required
|
2445
|
+
# max_results: 1,
|
2446
|
+
# next_token: "NextToken",
|
2429
2447
|
# filters: [
|
2430
2448
|
# {
|
2431
|
-
# comment: {
|
2432
|
-
# },
|
2433
2449
|
# contact: {
|
2434
2450
|
# channel: ["Channel"],
|
2435
2451
|
# contact_arn: "ContactArn",
|
2436
2452
|
# },
|
2453
|
+
# comment: {
|
2454
|
+
# },
|
2437
2455
|
# file: {
|
2438
2456
|
# file_arn: "FileArn",
|
2439
2457
|
# },
|
@@ -2441,40 +2459,133 @@ module Aws::ConnectCases
|
|
2441
2459
|
# name: "SlaName",
|
2442
2460
|
# status: "Active", # accepts Active, Overdue, Met, NotMet
|
2443
2461
|
# },
|
2462
|
+
# connect_case: {
|
2463
|
+
# case_id: "CaseId",
|
2464
|
+
# },
|
2465
|
+
# custom: {
|
2466
|
+
# fields: {
|
2467
|
+
# field: {
|
2468
|
+
# equal_to: {
|
2469
|
+
# id: "FieldId", # required
|
2470
|
+
# value: { # required
|
2471
|
+
# string_value: "FieldValueUnionStringValueString",
|
2472
|
+
# double_value: 1.0,
|
2473
|
+
# boolean_value: false,
|
2474
|
+
# empty_value: {
|
2475
|
+
# },
|
2476
|
+
# user_arn_value: "String",
|
2477
|
+
# },
|
2478
|
+
# },
|
2479
|
+
# contains: {
|
2480
|
+
# id: "FieldId", # required
|
2481
|
+
# value: { # required
|
2482
|
+
# string_value: "FieldValueUnionStringValueString",
|
2483
|
+
# double_value: 1.0,
|
2484
|
+
# boolean_value: false,
|
2485
|
+
# empty_value: {
|
2486
|
+
# },
|
2487
|
+
# user_arn_value: "String",
|
2488
|
+
# },
|
2489
|
+
# },
|
2490
|
+
# greater_than: {
|
2491
|
+
# id: "FieldId", # required
|
2492
|
+
# value: { # required
|
2493
|
+
# string_value: "FieldValueUnionStringValueString",
|
2494
|
+
# double_value: 1.0,
|
2495
|
+
# boolean_value: false,
|
2496
|
+
# empty_value: {
|
2497
|
+
# },
|
2498
|
+
# user_arn_value: "String",
|
2499
|
+
# },
|
2500
|
+
# },
|
2501
|
+
# greater_than_or_equal_to: {
|
2502
|
+
# id: "FieldId", # required
|
2503
|
+
# value: { # required
|
2504
|
+
# string_value: "FieldValueUnionStringValueString",
|
2505
|
+
# double_value: 1.0,
|
2506
|
+
# boolean_value: false,
|
2507
|
+
# empty_value: {
|
2508
|
+
# },
|
2509
|
+
# user_arn_value: "String",
|
2510
|
+
# },
|
2511
|
+
# },
|
2512
|
+
# less_than: {
|
2513
|
+
# id: "FieldId", # required
|
2514
|
+
# value: { # required
|
2515
|
+
# string_value: "FieldValueUnionStringValueString",
|
2516
|
+
# double_value: 1.0,
|
2517
|
+
# boolean_value: false,
|
2518
|
+
# empty_value: {
|
2519
|
+
# },
|
2520
|
+
# user_arn_value: "String",
|
2521
|
+
# },
|
2522
|
+
# },
|
2523
|
+
# less_than_or_equal_to: {
|
2524
|
+
# id: "FieldId", # required
|
2525
|
+
# value: { # required
|
2526
|
+
# string_value: "FieldValueUnionStringValueString",
|
2527
|
+
# double_value: 1.0,
|
2528
|
+
# boolean_value: false,
|
2529
|
+
# empty_value: {
|
2530
|
+
# },
|
2531
|
+
# user_arn_value: "String",
|
2532
|
+
# },
|
2533
|
+
# },
|
2534
|
+
# },
|
2535
|
+
# not: {
|
2536
|
+
# # recursive CustomFieldsFilter
|
2537
|
+
# },
|
2538
|
+
# and_all: [
|
2539
|
+
# {
|
2540
|
+
# # recursive CustomFieldsFilter
|
2541
|
+
# },
|
2542
|
+
# ],
|
2543
|
+
# or_all: [
|
2544
|
+
# {
|
2545
|
+
# # recursive CustomFieldsFilter
|
2546
|
+
# },
|
2547
|
+
# ],
|
2548
|
+
# },
|
2549
|
+
# },
|
2444
2550
|
# },
|
2445
2551
|
# ],
|
2446
|
-
# max_results: 1,
|
2447
|
-
# next_token: "NextToken",
|
2448
2552
|
# })
|
2449
2553
|
#
|
2450
2554
|
# @example Response structure
|
2451
2555
|
#
|
2452
2556
|
# resp.next_token #=> String
|
2453
2557
|
# resp.related_items #=> Array
|
2558
|
+
# resp.related_items[0].related_item_id #=> String
|
2559
|
+
# resp.related_items[0].type #=> String, one of "Contact", "Comment", "File", "Sla", "ConnectCase", "Custom"
|
2454
2560
|
# resp.related_items[0].association_time #=> Time
|
2455
|
-
# resp.related_items[0].content.
|
2456
|
-
# resp.related_items[0].content.comment.content_type #=> String, one of "Text/Plain"
|
2561
|
+
# resp.related_items[0].content.contact.contact_arn #=> String
|
2457
2562
|
# resp.related_items[0].content.contact.channel #=> String
|
2458
2563
|
# resp.related_items[0].content.contact.connected_to_system_time #=> Time
|
2459
|
-
# resp.related_items[0].content.
|
2564
|
+
# resp.related_items[0].content.comment.body #=> String
|
2565
|
+
# resp.related_items[0].content.comment.content_type #=> String, one of "Text/Plain"
|
2460
2566
|
# resp.related_items[0].content.file.file_arn #=> String
|
2461
|
-
# resp.related_items[0].content.sla.sla_configuration.completion_time #=> Time
|
2462
|
-
# resp.related_items[0].content.sla.sla_configuration.field_id #=> String
|
2463
2567
|
# resp.related_items[0].content.sla.sla_configuration.name #=> String
|
2568
|
+
# resp.related_items[0].content.sla.sla_configuration.type #=> String, one of "CaseField"
|
2464
2569
|
# resp.related_items[0].content.sla.sla_configuration.status #=> String, one of "Active", "Overdue", "Met", "NotMet"
|
2570
|
+
# resp.related_items[0].content.sla.sla_configuration.field_id #=> String
|
2465
2571
|
# resp.related_items[0].content.sla.sla_configuration.target_field_values #=> Array
|
2466
|
-
# resp.related_items[0].content.sla.sla_configuration.target_field_values[0].boolean_value #=> Boolean
|
2467
|
-
# resp.related_items[0].content.sla.sla_configuration.target_field_values[0].double_value #=> Float
|
2468
2572
|
# resp.related_items[0].content.sla.sla_configuration.target_field_values[0].string_value #=> String
|
2573
|
+
# resp.related_items[0].content.sla.sla_configuration.target_field_values[0].double_value #=> Float
|
2574
|
+
# resp.related_items[0].content.sla.sla_configuration.target_field_values[0].boolean_value #=> Boolean
|
2469
2575
|
# resp.related_items[0].content.sla.sla_configuration.target_field_values[0].user_arn_value #=> String
|
2470
2576
|
# resp.related_items[0].content.sla.sla_configuration.target_time #=> Time
|
2471
|
-
# resp.related_items[0].content.sla.sla_configuration.
|
2472
|
-
# resp.related_items[0].
|
2473
|
-
# resp.related_items[0].
|
2474
|
-
# resp.related_items[0].
|
2577
|
+
# resp.related_items[0].content.sla.sla_configuration.completion_time #=> Time
|
2578
|
+
# resp.related_items[0].content.connect_case.case_id #=> String
|
2579
|
+
# resp.related_items[0].content.custom.fields #=> Array
|
2580
|
+
# resp.related_items[0].content.custom.fields[0].id #=> String
|
2581
|
+
# resp.related_items[0].content.custom.fields[0].value.string_value #=> String
|
2582
|
+
# resp.related_items[0].content.custom.fields[0].value.double_value #=> Float
|
2583
|
+
# resp.related_items[0].content.custom.fields[0].value.boolean_value #=> Boolean
|
2584
|
+
# resp.related_items[0].content.custom.fields[0].value.user_arn_value #=> String
|
2475
2585
|
# resp.related_items[0].tags #=> Hash
|
2476
2586
|
# resp.related_items[0].tags["String"] #=> String
|
2477
|
-
# resp.related_items[0].
|
2587
|
+
# resp.related_items[0].performed_by.user_arn #=> String
|
2588
|
+
# resp.related_items[0].performed_by.custom_entity #=> String
|
2478
2589
|
#
|
2479
2590
|
# @see http://docs.aws.amazon.com/goto/WebAPI/connectcases-2022-10-03/SearchRelatedItems AWS API Documentation
|
2480
2591
|
#
|
@@ -2558,12 +2669,12 @@ module Aws::ConnectCases
|
|
2558
2669
|
#
|
2559
2670
|
# [1]: https://docs.aws.amazon.com/connect/latest/APIReference/API_DescribeUser.html
|
2560
2671
|
#
|
2561
|
-
# @option params [required, String] :case_id
|
2562
|
-
# A unique identifier of the case.
|
2563
|
-
#
|
2564
2672
|
# @option params [required, String] :domain_id
|
2565
2673
|
# The unique identifier of the Cases domain.
|
2566
2674
|
#
|
2675
|
+
# @option params [required, String] :case_id
|
2676
|
+
# A unique identifier of the case.
|
2677
|
+
#
|
2567
2678
|
# @option params [required, Array<Types::FieldValue>] :fields
|
2568
2679
|
# An array of objects with `fieldId` (matching ListFields/DescribeField)
|
2569
2680
|
# and value union data, structured identical to `CreateCase`.
|
@@ -2576,24 +2687,24 @@ module Aws::ConnectCases
|
|
2576
2687
|
# @example Request syntax with placeholder values
|
2577
2688
|
#
|
2578
2689
|
# resp = client.update_case({
|
2579
|
-
# case_id: "CaseId", # required
|
2580
2690
|
# domain_id: "DomainId", # required
|
2691
|
+
# case_id: "CaseId", # required
|
2581
2692
|
# fields: [ # required
|
2582
2693
|
# {
|
2583
2694
|
# id: "FieldId", # required
|
2584
2695
|
# value: { # required
|
2585
|
-
#
|
2696
|
+
# string_value: "FieldValueUnionStringValueString",
|
2586
2697
|
# double_value: 1.0,
|
2698
|
+
# boolean_value: false,
|
2587
2699
|
# empty_value: {
|
2588
2700
|
# },
|
2589
|
-
# string_value: "FieldValueUnionStringValueString",
|
2590
2701
|
# user_arn_value: "String",
|
2591
2702
|
# },
|
2592
2703
|
# },
|
2593
2704
|
# ],
|
2594
2705
|
# performed_by: {
|
2595
|
-
# custom_entity: "CustomEntity",
|
2596
2706
|
# user_arn: "UserArn",
|
2707
|
+
# custom_entity: "CustomEntity",
|
2597
2708
|
# },
|
2598
2709
|
# })
|
2599
2710
|
#
|
@@ -2615,18 +2726,18 @@ module Aws::ConnectCases
|
|
2615
2726
|
#
|
2616
2727
|
# [1]: https://docs.aws.amazon.com/connect/latest/adminguide/case-field-conditions.html
|
2617
2728
|
#
|
2618
|
-
# @option params [required, String] :case_rule_id
|
2619
|
-
# Unique identifier of a case rule.
|
2620
|
-
#
|
2621
|
-
# @option params [String] :description
|
2622
|
-
# Description of a case rule.
|
2623
|
-
#
|
2624
2729
|
# @option params [required, String] :domain_id
|
2625
2730
|
# Unique identifier of a Cases domain.
|
2626
2731
|
#
|
2732
|
+
# @option params [required, String] :case_rule_id
|
2733
|
+
# Unique identifier of a case rule.
|
2734
|
+
#
|
2627
2735
|
# @option params [String] :name
|
2628
2736
|
# Name of the case rule.
|
2629
2737
|
#
|
2738
|
+
# @option params [String] :description
|
2739
|
+
# Description of a case rule.
|
2740
|
+
#
|
2630
2741
|
# @option params [Types::CaseRuleDetails] :rule
|
2631
2742
|
# Represents what rule type should take place, under what conditions.
|
2632
2743
|
#
|
@@ -2635,12 +2746,13 @@ module Aws::ConnectCases
|
|
2635
2746
|
# @example Request syntax with placeholder values
|
2636
2747
|
#
|
2637
2748
|
# resp = client.update_case_rule({
|
2638
|
-
# case_rule_id: "CaseRuleId", # required
|
2639
|
-
# description: "CaseRuleDescription",
|
2640
2749
|
# domain_id: "DomainId", # required
|
2750
|
+
# case_rule_id: "CaseRuleId", # required
|
2641
2751
|
# name: "CaseRuleName",
|
2752
|
+
# description: "CaseRuleDescription",
|
2642
2753
|
# rule: {
|
2643
2754
|
# required: {
|
2755
|
+
# default_value: false, # required
|
2644
2756
|
# conditions: [ # required
|
2645
2757
|
# {
|
2646
2758
|
# equal_to: {
|
@@ -2648,11 +2760,11 @@ module Aws::ConnectCases
|
|
2648
2760
|
# field_id: "FieldId",
|
2649
2761
|
# },
|
2650
2762
|
# operand_two: { # required
|
2763
|
+
# string_value: "OperandTwoStringValueString",
|
2651
2764
|
# boolean_value: false,
|
2652
2765
|
# double_value: 1.0,
|
2653
2766
|
# empty_value: {
|
2654
2767
|
# },
|
2655
|
-
# string_value: "OperandTwoStringValueString",
|
2656
2768
|
# },
|
2657
2769
|
# result: false, # required
|
2658
2770
|
# },
|
@@ -2661,17 +2773,16 @@ module Aws::ConnectCases
|
|
2661
2773
|
# field_id: "FieldId",
|
2662
2774
|
# },
|
2663
2775
|
# operand_two: { # required
|
2776
|
+
# string_value: "OperandTwoStringValueString",
|
2664
2777
|
# boolean_value: false,
|
2665
2778
|
# double_value: 1.0,
|
2666
2779
|
# empty_value: {
|
2667
2780
|
# },
|
2668
|
-
# string_value: "OperandTwoStringValueString",
|
2669
2781
|
# },
|
2670
2782
|
# result: false, # required
|
2671
2783
|
# },
|
2672
2784
|
# },
|
2673
2785
|
# ],
|
2674
|
-
# default_value: false, # required
|
2675
2786
|
# },
|
2676
2787
|
# },
|
2677
2788
|
# })
|
@@ -2687,9 +2798,6 @@ module Aws::ConnectCases
|
|
2687
2798
|
|
2688
2799
|
# Updates the properties of an existing field.
|
2689
2800
|
#
|
2690
|
-
# @option params [String] :description
|
2691
|
-
# The description of a field.
|
2692
|
-
#
|
2693
2801
|
# @option params [required, String] :domain_id
|
2694
2802
|
# The unique identifier of the Cases domain.
|
2695
2803
|
#
|
@@ -2699,15 +2807,18 @@ module Aws::ConnectCases
|
|
2699
2807
|
# @option params [String] :name
|
2700
2808
|
# The name of the field.
|
2701
2809
|
#
|
2810
|
+
# @option params [String] :description
|
2811
|
+
# The description of a field.
|
2812
|
+
#
|
2702
2813
|
# @return [Struct] Returns an empty {Seahorse::Client::Response response}.
|
2703
2814
|
#
|
2704
2815
|
# @example Request syntax with placeholder values
|
2705
2816
|
#
|
2706
2817
|
# resp = client.update_field({
|
2707
|
-
# description: "FieldDescription",
|
2708
2818
|
# domain_id: "DomainId", # required
|
2709
2819
|
# field_id: "FieldId", # required
|
2710
2820
|
# name: "FieldName",
|
2821
|
+
# description: "FieldDescription",
|
2711
2822
|
# })
|
2712
2823
|
#
|
2713
2824
|
# @see http://docs.aws.amazon.com/goto/WebAPI/connectcases-2022-10-03/UpdateField AWS API Documentation
|
@@ -2732,10 +2843,6 @@ module Aws::ConnectCases
|
|
2732
2843
|
#
|
2733
2844
|
# </note>
|
2734
2845
|
#
|
2735
|
-
# @option params [Types::LayoutContent] :content
|
2736
|
-
# Information about which fields will be present in the layout, the
|
2737
|
-
# order of the fields.
|
2738
|
-
#
|
2739
2846
|
# @option params [required, String] :domain_id
|
2740
2847
|
# The unique identifier of the Cases domain.
|
2741
2848
|
#
|
@@ -2745,46 +2852,50 @@ module Aws::ConnectCases
|
|
2745
2852
|
# @option params [String] :name
|
2746
2853
|
# The name of the layout. It must be unique per domain.
|
2747
2854
|
#
|
2855
|
+
# @option params [Types::LayoutContent] :content
|
2856
|
+
# Information about which fields will be present in the layout, the
|
2857
|
+
# order of the fields.
|
2858
|
+
#
|
2748
2859
|
# @return [Struct] Returns an empty {Seahorse::Client::Response response}.
|
2749
2860
|
#
|
2750
2861
|
# @example Request syntax with placeholder values
|
2751
2862
|
#
|
2752
2863
|
# resp = client.update_layout({
|
2864
|
+
# domain_id: "DomainId", # required
|
2865
|
+
# layout_id: "LayoutId", # required
|
2866
|
+
# name: "LayoutName",
|
2753
2867
|
# content: {
|
2754
2868
|
# basic: {
|
2755
|
-
#
|
2869
|
+
# top_panel: {
|
2756
2870
|
# sections: [
|
2757
2871
|
# {
|
2758
2872
|
# field_group: {
|
2873
|
+
# name: "FieldGroupNameString",
|
2759
2874
|
# fields: [ # required
|
2760
2875
|
# {
|
2761
2876
|
# id: "FieldId", # required
|
2762
2877
|
# },
|
2763
2878
|
# ],
|
2764
|
-
# name: "FieldGroupNameString",
|
2765
2879
|
# },
|
2766
2880
|
# },
|
2767
2881
|
# ],
|
2768
2882
|
# },
|
2769
|
-
#
|
2883
|
+
# more_info: {
|
2770
2884
|
# sections: [
|
2771
2885
|
# {
|
2772
2886
|
# field_group: {
|
2887
|
+
# name: "FieldGroupNameString",
|
2773
2888
|
# fields: [ # required
|
2774
2889
|
# {
|
2775
2890
|
# id: "FieldId", # required
|
2776
2891
|
# },
|
2777
2892
|
# ],
|
2778
|
-
# name: "FieldGroupNameString",
|
2779
2893
|
# },
|
2780
2894
|
# },
|
2781
2895
|
# ],
|
2782
2896
|
# },
|
2783
2897
|
# },
|
2784
2898
|
# },
|
2785
|
-
# domain_id: "DomainId", # required
|
2786
|
-
# layout_id: "LayoutId", # required
|
2787
|
-
# name: "LayoutName",
|
2788
2899
|
# })
|
2789
2900
|
#
|
2790
2901
|
# @see http://docs.aws.amazon.com/goto/WebAPI/connectcases-2022-10-03/UpdateLayout AWS API Documentation
|
@@ -2820,22 +2931,28 @@ module Aws::ConnectCases
|
|
2820
2931
|
# [3]: https://docs.aws.amazon.com/connect/latest/APIReference/API_connect-cases_GetTemplate.html
|
2821
2932
|
# [4]: https://docs.aws.amazon.com/connect/latest/APIReference/API_connect-cases_ListTemplates.html
|
2822
2933
|
#
|
2823
|
-
# @option params [String] :description
|
2824
|
-
# A brief description of the template.
|
2825
|
-
#
|
2826
2934
|
# @option params [required, String] :domain_id
|
2827
2935
|
# The unique identifier of the Cases domain.
|
2828
2936
|
#
|
2829
|
-
# @option params [
|
2830
|
-
#
|
2937
|
+
# @option params [required, String] :template_id
|
2938
|
+
# A unique identifier for the template.
|
2831
2939
|
#
|
2832
2940
|
# @option params [String] :name
|
2833
2941
|
# The name of the template. It must be unique per domain.
|
2834
2942
|
#
|
2943
|
+
# @option params [String] :description
|
2944
|
+
# A brief description of the template.
|
2945
|
+
#
|
2946
|
+
# @option params [Types::LayoutConfiguration] :layout_configuration
|
2947
|
+
# Configuration of layouts associated to the template.
|
2948
|
+
#
|
2835
2949
|
# @option params [Array<Types::RequiredField>] :required_fields
|
2836
2950
|
# A list of fields that must contain a value for a case to be
|
2837
2951
|
# successfully created with this template.
|
2838
2952
|
#
|
2953
|
+
# @option params [String] :status
|
2954
|
+
# The status of the template.
|
2955
|
+
#
|
2839
2956
|
# @option params [Array<Types::TemplateRule>] :rules
|
2840
2957
|
# A list of case rules (also known as [case field conditions][1]) on a
|
2841
2958
|
# template.
|
@@ -2844,36 +2961,30 @@ module Aws::ConnectCases
|
|
2844
2961
|
#
|
2845
2962
|
# [1]: https://docs.aws.amazon.com/connect/latest/adminguide/case-field-conditions.html
|
2846
2963
|
#
|
2847
|
-
# @option params [String] :status
|
2848
|
-
# The status of the template.
|
2849
|
-
#
|
2850
|
-
# @option params [required, String] :template_id
|
2851
|
-
# A unique identifier for the template.
|
2852
|
-
#
|
2853
2964
|
# @return [Struct] Returns an empty {Seahorse::Client::Response response}.
|
2854
2965
|
#
|
2855
2966
|
# @example Request syntax with placeholder values
|
2856
2967
|
#
|
2857
2968
|
# resp = client.update_template({
|
2858
|
-
# description: "TemplateDescription",
|
2859
2969
|
# domain_id: "DomainId", # required
|
2970
|
+
# template_id: "TemplateId", # required
|
2971
|
+
# name: "TemplateName",
|
2972
|
+
# description: "TemplateDescription",
|
2860
2973
|
# layout_configuration: {
|
2861
2974
|
# default_layout: "LayoutId",
|
2862
2975
|
# },
|
2863
|
-
# name: "TemplateName",
|
2864
2976
|
# required_fields: [
|
2865
2977
|
# {
|
2866
2978
|
# field_id: "FieldId", # required
|
2867
2979
|
# },
|
2868
2980
|
# ],
|
2981
|
+
# status: "Active", # accepts Active, Inactive
|
2869
2982
|
# rules: [
|
2870
2983
|
# {
|
2871
2984
|
# case_rule_id: "CaseRuleId", # required
|
2872
2985
|
# field_id: "FieldId", # required
|
2873
2986
|
# },
|
2874
2987
|
# ],
|
2875
|
-
# status: "Active", # accepts Active, Inactive
|
2876
|
-
# template_id: "TemplateId", # required
|
2877
2988
|
# })
|
2878
2989
|
#
|
2879
2990
|
# @see http://docs.aws.amazon.com/goto/WebAPI/connectcases-2022-10-03/UpdateTemplate AWS API Documentation
|
@@ -2903,7 +3014,7 @@ module Aws::ConnectCases
|
|
2903
3014
|
tracer: tracer
|
2904
3015
|
)
|
2905
3016
|
context[:gem_name] = 'aws-sdk-connectcases'
|
2906
|
-
context[:gem_version] = '1.
|
3017
|
+
context[:gem_version] = '1.51.0'
|
2907
3018
|
Seahorse::Client::Request.new(handlers, context)
|
2908
3019
|
end
|
2909
3020
|
|