aws-sdk-connectcases 1.0.0
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- checksums.yaml +7 -0
- data/CHANGELOG.md +8 -0
- data/LICENSE.txt +202 -0
- data/VERSION +1 -0
- data/lib/aws-sdk-connectcases/client.rb +1885 -0
- data/lib/aws-sdk-connectcases/client_api.rb +1202 -0
- data/lib/aws-sdk-connectcases/customizations.rb +0 -0
- data/lib/aws-sdk-connectcases/errors.rb +173 -0
- data/lib/aws-sdk-connectcases/resource.rb +26 -0
- data/lib/aws-sdk-connectcases/types.rb +2844 -0
- data/lib/aws-sdk-connectcases.rb +53 -0
- metadata +90 -0
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# frozen_string_literal: true
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# WARNING ABOUT GENERATED CODE
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#
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# This file is generated. See the contributing guide for more information:
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# https://github.com/aws/aws-sdk-ruby/blob/version-3/CONTRIBUTING.md
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#
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# WARNING ABOUT GENERATED CODE
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require 'seahorse/client/plugins/content_length.rb'
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require 'aws-sdk-core/plugins/credentials_configuration.rb'
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require 'aws-sdk-core/plugins/logging.rb'
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require 'aws-sdk-core/plugins/param_converter.rb'
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require 'aws-sdk-core/plugins/param_validator.rb'
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require 'aws-sdk-core/plugins/user_agent.rb'
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require 'aws-sdk-core/plugins/helpful_socket_errors.rb'
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require 'aws-sdk-core/plugins/retry_errors.rb'
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require 'aws-sdk-core/plugins/global_configuration.rb'
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require 'aws-sdk-core/plugins/regional_endpoint.rb'
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require 'aws-sdk-core/plugins/endpoint_discovery.rb'
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require 'aws-sdk-core/plugins/endpoint_pattern.rb'
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require 'aws-sdk-core/plugins/response_paging.rb'
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require 'aws-sdk-core/plugins/stub_responses.rb'
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require 'aws-sdk-core/plugins/idempotency_token.rb'
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require 'aws-sdk-core/plugins/jsonvalue_converter.rb'
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require 'aws-sdk-core/plugins/client_metrics_plugin.rb'
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require 'aws-sdk-core/plugins/client_metrics_send_plugin.rb'
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require 'aws-sdk-core/plugins/transfer_encoding.rb'
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require 'aws-sdk-core/plugins/http_checksum.rb'
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require 'aws-sdk-core/plugins/checksum_algorithm.rb'
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require 'aws-sdk-core/plugins/defaults_mode.rb'
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require 'aws-sdk-core/plugins/recursion_detection.rb'
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require 'aws-sdk-core/plugins/signature_v4.rb'
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require 'aws-sdk-core/plugins/protocols/rest_json.rb'
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Aws::Plugins::GlobalConfiguration.add_identifier(:connectcases)
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module Aws::ConnectCases
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# An API client for ConnectCases. To construct a client, you need to configure a `:region` and `:credentials`.
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#
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# client = Aws::ConnectCases::Client.new(
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# region: region_name,
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# credentials: credentials,
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# # ...
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# )
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#
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# For details on configuring region and credentials see
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# the [developer guide](/sdk-for-ruby/v3/developer-guide/setup-config.html).
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#
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# See {#initialize} for a full list of supported configuration options.
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class Client < Seahorse::Client::Base
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include Aws::ClientStubs
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@identifier = :connectcases
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set_api(ClientApi::API)
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add_plugin(Seahorse::Client::Plugins::ContentLength)
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add_plugin(Aws::Plugins::CredentialsConfiguration)
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add_plugin(Aws::Plugins::Logging)
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add_plugin(Aws::Plugins::ParamConverter)
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add_plugin(Aws::Plugins::ParamValidator)
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add_plugin(Aws::Plugins::UserAgent)
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add_plugin(Aws::Plugins::HelpfulSocketErrors)
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add_plugin(Aws::Plugins::RetryErrors)
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add_plugin(Aws::Plugins::GlobalConfiguration)
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add_plugin(Aws::Plugins::RegionalEndpoint)
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add_plugin(Aws::Plugins::EndpointDiscovery)
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add_plugin(Aws::Plugins::EndpointPattern)
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add_plugin(Aws::Plugins::ResponsePaging)
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add_plugin(Aws::Plugins::StubResponses)
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add_plugin(Aws::Plugins::IdempotencyToken)
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add_plugin(Aws::Plugins::JsonvalueConverter)
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add_plugin(Aws::Plugins::ClientMetricsPlugin)
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add_plugin(Aws::Plugins::ClientMetricsSendPlugin)
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add_plugin(Aws::Plugins::TransferEncoding)
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add_plugin(Aws::Plugins::HttpChecksum)
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add_plugin(Aws::Plugins::ChecksumAlgorithm)
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add_plugin(Aws::Plugins::DefaultsMode)
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add_plugin(Aws::Plugins::RecursionDetection)
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add_plugin(Aws::Plugins::SignatureV4)
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add_plugin(Aws::Plugins::Protocols::RestJson)
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# @overload initialize(options)
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# @param [Hash] options
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# @option options [required, Aws::CredentialProvider] :credentials
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# Your AWS credentials. This can be an instance of any one of the
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# following classes:
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#
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# * `Aws::Credentials` - Used for configuring static, non-refreshing
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# credentials.
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#
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# * `Aws::SharedCredentials` - Used for loading static credentials from a
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# shared file, such as `~/.aws/config`.
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#
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# * `Aws::AssumeRoleCredentials` - Used when you need to assume a role.
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#
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# * `Aws::AssumeRoleWebIdentityCredentials` - Used when you need to
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# assume a role after providing credentials via the web.
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#
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# * `Aws::SSOCredentials` - Used for loading credentials from AWS SSO using an
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# access token generated from `aws login`.
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#
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# * `Aws::ProcessCredentials` - Used for loading credentials from a
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# process that outputs to stdout.
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#
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# * `Aws::InstanceProfileCredentials` - Used for loading credentials
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# from an EC2 IMDS on an EC2 instance.
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#
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# * `Aws::ECSCredentials` - Used for loading credentials from
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# instances running in ECS.
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#
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# * `Aws::CognitoIdentityCredentials` - Used for loading credentials
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# from the Cognito Identity service.
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#
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# When `:credentials` are not configured directly, the following
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# locations will be searched for credentials:
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#
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# * `Aws.config[:credentials]`
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# * The `:access_key_id`, `:secret_access_key`, and `:session_token` options.
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# * ENV['AWS_ACCESS_KEY_ID'], ENV['AWS_SECRET_ACCESS_KEY']
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# * `~/.aws/credentials`
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# * `~/.aws/config`
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# * EC2/ECS IMDS instance profile - When used by default, the timeouts
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# are very aggressive. Construct and pass an instance of
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# `Aws::InstanceProfileCredentails` or `Aws::ECSCredentials` to
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# enable retries and extended timeouts. Instance profile credential
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# fetching can be disabled by setting ENV['AWS_EC2_METADATA_DISABLED']
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# to true.
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#
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# @option options [required, String] :region
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# The AWS region to connect to. The configured `:region` is
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# used to determine the service `:endpoint`. When not passed,
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# a default `:region` is searched for in the following locations:
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#
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# * `Aws.config[:region]`
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# * `ENV['AWS_REGION']`
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# * `ENV['AMAZON_REGION']`
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# * `ENV['AWS_DEFAULT_REGION']`
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# * `~/.aws/credentials`
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# * `~/.aws/config`
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#
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# @option options [String] :access_key_id
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#
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# @option options [Boolean] :active_endpoint_cache (false)
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# When set to `true`, a thread polling for endpoints will be running in
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# the background every 60 secs (default). Defaults to `false`.
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#
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# @option options [Boolean] :adaptive_retry_wait_to_fill (true)
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# Used only in `adaptive` retry mode. When true, the request will sleep
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# until there is sufficent client side capacity to retry the request.
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# When false, the request will raise a `RetryCapacityNotAvailableError` and will
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# not retry instead of sleeping.
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#
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# @option options [Boolean] :client_side_monitoring (false)
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# When `true`, client-side metrics will be collected for all API requests from
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# this client.
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#
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# @option options [String] :client_side_monitoring_client_id ("")
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# Allows you to provide an identifier for this client which will be attached to
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# all generated client side metrics. Defaults to an empty string.
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#
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# @option options [String] :client_side_monitoring_host ("127.0.0.1")
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# Allows you to specify the DNS hostname or IPv4 or IPv6 address that the client
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# side monitoring agent is running on, where client metrics will be published via UDP.
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#
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# @option options [Integer] :client_side_monitoring_port (31000)
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# Required for publishing client metrics. The port that the client side monitoring
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# agent is running on, where client metrics will be published via UDP.
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#
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# @option options [Aws::ClientSideMonitoring::Publisher] :client_side_monitoring_publisher (Aws::ClientSideMonitoring::Publisher)
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# Allows you to provide a custom client-side monitoring publisher class. By default,
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# will use the Client Side Monitoring Agent Publisher.
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#
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# @option options [Boolean] :convert_params (true)
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# When `true`, an attempt is made to coerce request parameters into
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# the required types.
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#
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# @option options [Boolean] :correct_clock_skew (true)
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# Used only in `standard` and adaptive retry modes. Specifies whether to apply
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# a clock skew correction and retry requests with skewed client clocks.
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#
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# @option options [String] :defaults_mode ("legacy")
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# See {Aws::DefaultsModeConfiguration} for a list of the
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# accepted modes and the configuration defaults that are included.
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#
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# @option options [Boolean] :disable_host_prefix_injection (false)
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# Set to true to disable SDK automatically adding host prefix
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# to default service endpoint when available.
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#
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# @option options [String] :endpoint
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# The client endpoint is normally constructed from the `:region`
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# option. You should only configure an `:endpoint` when connecting
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# to test or custom endpoints. This should be a valid HTTP(S) URI.
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#
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# @option options [Integer] :endpoint_cache_max_entries (1000)
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# Used for the maximum size limit of the LRU cache storing endpoints data
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# for endpoint discovery enabled operations. Defaults to 1000.
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#
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# @option options [Integer] :endpoint_cache_max_threads (10)
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# Used for the maximum threads in use for polling endpoints to be cached, defaults to 10.
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#
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# @option options [Integer] :endpoint_cache_poll_interval (60)
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# When :endpoint_discovery and :active_endpoint_cache is enabled,
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# Use this option to config the time interval in seconds for making
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# requests fetching endpoints information. Defaults to 60 sec.
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#
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# @option options [Boolean] :endpoint_discovery (false)
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# When set to `true`, endpoint discovery will be enabled for operations when available.
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#
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# @option options [Aws::Log::Formatter] :log_formatter (Aws::Log::Formatter.default)
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# The log formatter.
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#
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# @option options [Symbol] :log_level (:info)
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# The log level to send messages to the `:logger` at.
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#
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# @option options [Logger] :logger
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# The Logger instance to send log messages to. If this option
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# is not set, logging will be disabled.
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#
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# @option options [Integer] :max_attempts (3)
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# An integer representing the maximum number attempts that will be made for
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# a single request, including the initial attempt. For example,
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# setting this value to 5 will result in a request being retried up to
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# 4 times. Used in `standard` and `adaptive` retry modes.
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#
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# @option options [String] :profile ("default")
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# Used when loading credentials from the shared credentials file
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# at HOME/.aws/credentials. When not specified, 'default' is used.
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#
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# @option options [Proc] :retry_backoff
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# A proc or lambda used for backoff. Defaults to 2**retries * retry_base_delay.
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# This option is only used in the `legacy` retry mode.
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#
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# @option options [Float] :retry_base_delay (0.3)
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# The base delay in seconds used by the default backoff function. This option
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# is only used in the `legacy` retry mode.
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#
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# @option options [Symbol] :retry_jitter (:none)
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# A delay randomiser function used by the default backoff function.
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# Some predefined functions can be referenced by name - :none, :equal, :full,
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# otherwise a Proc that takes and returns a number. This option is only used
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# in the `legacy` retry mode.
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#
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# @see https://www.awsarchitectureblog.com/2015/03/backoff.html
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#
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# @option options [Integer] :retry_limit (3)
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# The maximum number of times to retry failed requests. Only
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# ~ 500 level server errors and certain ~ 400 level client errors
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# are retried. Generally, these are throttling errors, data
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# checksum errors, networking errors, timeout errors, auth errors,
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# endpoint discovery, and errors from expired credentials.
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# This option is only used in the `legacy` retry mode.
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#
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# @option options [Integer] :retry_max_delay (0)
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# The maximum number of seconds to delay between retries (0 for no limit)
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# used by the default backoff function. This option is only used in the
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# `legacy` retry mode.
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#
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# @option options [String] :retry_mode ("legacy")
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# Specifies which retry algorithm to use. Values are:
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#
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# * `legacy` - The pre-existing retry behavior. This is default value if
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# no retry mode is provided.
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#
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# * `standard` - A standardized set of retry rules across the AWS SDKs.
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# This includes support for retry quotas, which limit the number of
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# unsuccessful retries a client can make.
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#
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# * `adaptive` - An experimental retry mode that includes all the
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# functionality of `standard` mode along with automatic client side
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# throttling. This is a provisional mode that may change behavior
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# in the future.
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#
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#
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# @option options [String] :secret_access_key
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#
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# @option options [String] :session_token
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#
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# @option options [Boolean] :stub_responses (false)
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# Causes the client to return stubbed responses. By default
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# fake responses are generated and returned. You can specify
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# the response data to return or errors to raise by calling
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# {ClientStubs#stub_responses}. See {ClientStubs} for more information.
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#
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# ** Please note ** When response stubbing is enabled, no HTTP
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# requests are made, and retries are disabled.
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#
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# @option options [Boolean] :use_dualstack_endpoint
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# When set to `true`, dualstack enabled endpoints (with `.aws` TLD)
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# will be used if available.
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#
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# @option options [Boolean] :use_fips_endpoint
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# When set to `true`, fips compatible endpoints will be used if available.
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# When a `fips` region is used, the region is normalized and this config
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# is set to `true`.
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#
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# @option options [Boolean] :validate_params (true)
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# When `true`, request parameters are validated before
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# sending the request.
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#
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# @option options [URI::HTTP,String] :http_proxy A proxy to send
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# requests through. Formatted like 'http://proxy.com:123'.
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#
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# @option options [Float] :http_open_timeout (15) The number of
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# seconds to wait when opening a HTTP session before raising a
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# `Timeout::Error`.
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#
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# @option options [Float] :http_read_timeout (60) The default
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# number of seconds to wait for response data. This value can
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# safely be set per-request on the session.
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#
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# @option options [Float] :http_idle_timeout (5) The number of
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# seconds a connection is allowed to sit idle before it is
|
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# considered stale. Stale connections are closed and removed
|
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# from the pool before making a request.
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#
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# @option options [Float] :http_continue_timeout (1) The number of
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# seconds to wait for a 100-continue response before sending the
|
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# request body. This option has no effect unless the request has
|
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# "Expect" header set to "100-continue". Defaults to `nil` which
|
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# disables this behaviour. This value can safely be set per
|
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# request on the session.
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#
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# @option options [Float] :ssl_timeout (nil) Sets the SSL timeout
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# in seconds.
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#
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# @option options [Boolean] :http_wire_trace (false) When `true`,
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# HTTP debug output will be sent to the `:logger`.
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#
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# @option options [Boolean] :ssl_verify_peer (true) When `true`,
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# SSL peer certificates are verified when establishing a
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# connection.
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#
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# @option options [String] :ssl_ca_bundle Full path to the SSL
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# certificate authority bundle file that should be used when
|
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# verifying peer certificates. If you do not pass
|
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# `:ssl_ca_bundle` or `:ssl_ca_directory` the the system default
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# will be used if available.
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#
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# @option options [String] :ssl_ca_directory Full path of the
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# directory that contains the unbundled SSL certificate
|
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# authority files for verifying peer certificates. If you do
|
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# not pass `:ssl_ca_bundle` or `:ssl_ca_directory` the the
|
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# system default will be used if available.
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#
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def initialize(*args)
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super
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end
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+
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# @!group API Operations
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+
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# Returns the description for the list of fields in the request
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# parameters.
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#
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# @option params [required, String] :domain_id
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# The unique identifier of the Cases domain.
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#
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# @option params [required, Array<Types::FieldIdentifier>] :fields
|
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# A list of unique field identifiers.
|
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#
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# @return [Types::BatchGetFieldResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
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#
|
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# * {Types::BatchGetFieldResponse#errors #errors} => Array<Types::FieldError>
|
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# * {Types::BatchGetFieldResponse#fields #fields} => Array<Types::GetFieldResponse>
|
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#
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# @example Request syntax with placeholder values
|
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#
|
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# resp = client.batch_get_field({
|
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# domain_id: "DomainId", # required
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# fields: [ # required
|
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# {
|
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# id: "FieldId", # required
|
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# },
|
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# ],
|
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# })
|
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#
|
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# @example Response structure
|
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#
|
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# resp.errors #=> Array
|
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|
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# resp.errors[0].error_code #=> String
|
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|
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# resp.errors[0].id #=> String
|
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|
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# resp.errors[0].message #=> String
|
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|
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# resp.fields #=> Array
|
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|
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# resp.fields[0].description #=> String
|
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|
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# resp.fields[0].field_arn #=> String
|
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|
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# resp.fields[0].field_id #=> String
|
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|
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# resp.fields[0].name #=> String
|
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|
+
# resp.fields[0].namespace #=> String, one of "System", "Custom"
|
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|
+
# resp.fields[0].tags #=> Hash
|
392
|
+
# resp.fields[0].tags["String"] #=> String
|
393
|
+
# resp.fields[0].type #=> String, one of "Text", "Number", "Boolean", "DateTime", "SingleSelect"
|
394
|
+
#
|
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|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connectcases-2022-10-03/BatchGetField AWS API Documentation
|
396
|
+
#
|
397
|
+
# @overload batch_get_field(params = {})
|
398
|
+
# @param [Hash] params ({})
|
399
|
+
def batch_get_field(params = {}, options = {})
|
400
|
+
req = build_request(:batch_get_field, params)
|
401
|
+
req.send_request(options)
|
402
|
+
end
|
403
|
+
|
404
|
+
# Creates and updates a set of field options for a single select field
|
405
|
+
# in a Cases domain.
|
406
|
+
#
|
407
|
+
# @option params [required, String] :domain_id
|
408
|
+
# The unique identifier of the Cases domain.
|
409
|
+
#
|
410
|
+
# @option params [required, String] :field_id
|
411
|
+
# The unique identifier of a field.
|
412
|
+
#
|
413
|
+
# @option params [required, Array<Types::FieldOption>] :options
|
414
|
+
# A list of `FieldOption` objects.
|
415
|
+
#
|
416
|
+
# @return [Types::BatchPutFieldOptionsResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
417
|
+
#
|
418
|
+
# * {Types::BatchPutFieldOptionsResponse#errors #errors} => Array<Types::FieldOptionError>
|
419
|
+
#
|
420
|
+
# @example Request syntax with placeholder values
|
421
|
+
#
|
422
|
+
# resp = client.batch_put_field_options({
|
423
|
+
# domain_id: "DomainId", # required
|
424
|
+
# field_id: "FieldId", # required
|
425
|
+
# options: [ # required
|
426
|
+
# {
|
427
|
+
# active: false, # required
|
428
|
+
# name: "FieldOptionName", # required
|
429
|
+
# value: "FieldOptionValue", # required
|
430
|
+
# },
|
431
|
+
# ],
|
432
|
+
# })
|
433
|
+
#
|
434
|
+
# @example Response structure
|
435
|
+
#
|
436
|
+
# resp.errors #=> Array
|
437
|
+
# resp.errors[0].error_code #=> String
|
438
|
+
# resp.errors[0].message #=> String
|
439
|
+
# resp.errors[0].value #=> String
|
440
|
+
#
|
441
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connectcases-2022-10-03/BatchPutFieldOptions AWS API Documentation
|
442
|
+
#
|
443
|
+
# @overload batch_put_field_options(params = {})
|
444
|
+
# @param [Hash] params ({})
|
445
|
+
def batch_put_field_options(params = {}, options = {})
|
446
|
+
req = build_request(:batch_put_field_options, params)
|
447
|
+
req.send_request(options)
|
448
|
+
end
|
449
|
+
|
450
|
+
# Creates a case in the specified Cases domain. Case system and custom
|
451
|
+
# fields are taken as an array id/value pairs with a declared data
|
452
|
+
# types.
|
453
|
+
#
|
454
|
+
# <note markdown="1"> `customer_id` is a required field when creating a case.
|
455
|
+
#
|
456
|
+
# </note>
|
457
|
+
#
|
458
|
+
# @option params [String] :client_token
|
459
|
+
# A unique, case-sensitive identifier that you provide to ensure the
|
460
|
+
# idempotency of the request.
|
461
|
+
#
|
462
|
+
# **A suitable default value is auto-generated.** You should normally
|
463
|
+
# not need to pass this option.**
|
464
|
+
#
|
465
|
+
# @option params [required, String] :domain_id
|
466
|
+
# The unique identifier of the Cases domain.
|
467
|
+
#
|
468
|
+
# @option params [required, Array<Types::FieldValue>] :fields
|
469
|
+
# An array of objects with field ID (matching ListFields/DescribeField)
|
470
|
+
# and value union data.
|
471
|
+
#
|
472
|
+
# @option params [required, String] :template_id
|
473
|
+
# A unique identifier of a template.
|
474
|
+
#
|
475
|
+
# @return [Types::CreateCaseResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
476
|
+
#
|
477
|
+
# * {Types::CreateCaseResponse#case_arn #case_arn} => String
|
478
|
+
# * {Types::CreateCaseResponse#case_id #case_id} => String
|
479
|
+
#
|
480
|
+
# @example Request syntax with placeholder values
|
481
|
+
#
|
482
|
+
# resp = client.create_case({
|
483
|
+
# client_token: "CreateCaseRequestClientTokenString",
|
484
|
+
# domain_id: "DomainId", # required
|
485
|
+
# fields: [ # required
|
486
|
+
# {
|
487
|
+
# id: "FieldId", # required
|
488
|
+
# value: { # required
|
489
|
+
# boolean_value: false,
|
490
|
+
# double_value: 1.0,
|
491
|
+
# string_value: "FieldValueUnionStringValueString",
|
492
|
+
# },
|
493
|
+
# },
|
494
|
+
# ],
|
495
|
+
# template_id: "TemplateId", # required
|
496
|
+
# })
|
497
|
+
#
|
498
|
+
# @example Response structure
|
499
|
+
#
|
500
|
+
# resp.case_arn #=> String
|
501
|
+
# resp.case_id #=> String
|
502
|
+
#
|
503
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connectcases-2022-10-03/CreateCase AWS API Documentation
|
504
|
+
#
|
505
|
+
# @overload create_case(params = {})
|
506
|
+
# @param [Hash] params ({})
|
507
|
+
def create_case(params = {}, options = {})
|
508
|
+
req = build_request(:create_case, params)
|
509
|
+
req.send_request(options)
|
510
|
+
end
|
511
|
+
|
512
|
+
# Creates a domain, which is a container for all case data, such as
|
513
|
+
# cases, fields, templates and layouts. Each Amazon Connect instance can
|
514
|
+
# be associated with only one Cases domain.
|
515
|
+
#
|
516
|
+
# This will not associate your connect instance to Cases domain.
|
517
|
+
# Instead, use the Amazon Connect [CreateIntegrationAssociation][1] API.
|
518
|
+
#
|
519
|
+
#
|
520
|
+
#
|
521
|
+
# [1]: https://docs.aws.amazon.com/connect/latest/APIReference/API_CreateIntegrationAssociation.html
|
522
|
+
#
|
523
|
+
# @option params [required, String] :name
|
524
|
+
# The name for your Cases domain. It must be unique for your Amazon Web
|
525
|
+
# Services account.
|
526
|
+
#
|
527
|
+
# @return [Types::CreateDomainResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
528
|
+
#
|
529
|
+
# * {Types::CreateDomainResponse#domain_arn #domain_arn} => String
|
530
|
+
# * {Types::CreateDomainResponse#domain_id #domain_id} => String
|
531
|
+
# * {Types::CreateDomainResponse#domain_status #domain_status} => String
|
532
|
+
#
|
533
|
+
# @example Request syntax with placeholder values
|
534
|
+
#
|
535
|
+
# resp = client.create_domain({
|
536
|
+
# name: "DomainName", # required
|
537
|
+
# })
|
538
|
+
#
|
539
|
+
# @example Response structure
|
540
|
+
#
|
541
|
+
# resp.domain_arn #=> String
|
542
|
+
# resp.domain_id #=> String
|
543
|
+
# resp.domain_status #=> String, one of "Active", "CreationInProgress", "CreationFailed"
|
544
|
+
#
|
545
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connectcases-2022-10-03/CreateDomain AWS API Documentation
|
546
|
+
#
|
547
|
+
# @overload create_domain(params = {})
|
548
|
+
# @param [Hash] params ({})
|
549
|
+
def create_domain(params = {}, options = {})
|
550
|
+
req = build_request(:create_domain, params)
|
551
|
+
req.send_request(options)
|
552
|
+
end
|
553
|
+
|
554
|
+
# Creates a field in the Cases domain. This field is used to define the
|
555
|
+
# case object model (that is, defines what data can be captured on
|
556
|
+
# cases) in a Cases domain.
|
557
|
+
#
|
558
|
+
# @option params [String] :description
|
559
|
+
# The description of the field.
|
560
|
+
#
|
561
|
+
# @option params [required, String] :domain_id
|
562
|
+
# The unique identifier of the Cases domain.
|
563
|
+
#
|
564
|
+
# @option params [required, String] :name
|
565
|
+
# The name of the field.
|
566
|
+
#
|
567
|
+
# @option params [required, String] :type
|
568
|
+
# Defines the data type, some system constraints, and default display of
|
569
|
+
# the field.
|
570
|
+
#
|
571
|
+
# @return [Types::CreateFieldResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
572
|
+
#
|
573
|
+
# * {Types::CreateFieldResponse#field_arn #field_arn} => String
|
574
|
+
# * {Types::CreateFieldResponse#field_id #field_id} => String
|
575
|
+
#
|
576
|
+
# @example Request syntax with placeholder values
|
577
|
+
#
|
578
|
+
# resp = client.create_field({
|
579
|
+
# description: "FieldDescription",
|
580
|
+
# domain_id: "DomainId", # required
|
581
|
+
# name: "FieldName", # required
|
582
|
+
# type: "Text", # required, accepts Text, Number, Boolean, DateTime, SingleSelect
|
583
|
+
# })
|
584
|
+
#
|
585
|
+
# @example Response structure
|
586
|
+
#
|
587
|
+
# resp.field_arn #=> String
|
588
|
+
# resp.field_id #=> String
|
589
|
+
#
|
590
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connectcases-2022-10-03/CreateField AWS API Documentation
|
591
|
+
#
|
592
|
+
# @overload create_field(params = {})
|
593
|
+
# @param [Hash] params ({})
|
594
|
+
def create_field(params = {}, options = {})
|
595
|
+
req = build_request(:create_field, params)
|
596
|
+
req.send_request(options)
|
597
|
+
end
|
598
|
+
|
599
|
+
# Creates a layout in the Cases domain. Layouts define the following
|
600
|
+
# configuration in the top section and More Info tab of the Cases user
|
601
|
+
# interface:
|
602
|
+
#
|
603
|
+
# * Fields to display to the users
|
604
|
+
#
|
605
|
+
# * Field ordering
|
606
|
+
#
|
607
|
+
# <note markdown="1"> Title and Status fields cannot be part of layouts since they are not
|
608
|
+
# configurable.
|
609
|
+
#
|
610
|
+
# </note>
|
611
|
+
#
|
612
|
+
# @option params [required, Types::LayoutContent] :content
|
613
|
+
# Information about which fields will be present in the layout, and
|
614
|
+
# information about the order of the fields.
|
615
|
+
#
|
616
|
+
# @option params [required, String] :domain_id
|
617
|
+
# The unique identifier of the Cases domain.
|
618
|
+
#
|
619
|
+
# @option params [required, String] :name
|
620
|
+
# The name of the layout. It must be unique for the Cases domain.
|
621
|
+
#
|
622
|
+
# @return [Types::CreateLayoutResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
623
|
+
#
|
624
|
+
# * {Types::CreateLayoutResponse#layout_arn #layout_arn} => String
|
625
|
+
# * {Types::CreateLayoutResponse#layout_id #layout_id} => String
|
626
|
+
#
|
627
|
+
# @example Request syntax with placeholder values
|
628
|
+
#
|
629
|
+
# resp = client.create_layout({
|
630
|
+
# content: { # required
|
631
|
+
# basic: {
|
632
|
+
# more_info: {
|
633
|
+
# sections: [
|
634
|
+
# {
|
635
|
+
# field_group: {
|
636
|
+
# fields: [ # required
|
637
|
+
# {
|
638
|
+
# id: "FieldId", # required
|
639
|
+
# },
|
640
|
+
# ],
|
641
|
+
# name: "FieldGroupNameString",
|
642
|
+
# },
|
643
|
+
# },
|
644
|
+
# ],
|
645
|
+
# },
|
646
|
+
# top_panel: {
|
647
|
+
# sections: [
|
648
|
+
# {
|
649
|
+
# field_group: {
|
650
|
+
# fields: [ # required
|
651
|
+
# {
|
652
|
+
# id: "FieldId", # required
|
653
|
+
# },
|
654
|
+
# ],
|
655
|
+
# name: "FieldGroupNameString",
|
656
|
+
# },
|
657
|
+
# },
|
658
|
+
# ],
|
659
|
+
# },
|
660
|
+
# },
|
661
|
+
# },
|
662
|
+
# domain_id: "DomainId", # required
|
663
|
+
# name: "LayoutName", # required
|
664
|
+
# })
|
665
|
+
#
|
666
|
+
# @example Response structure
|
667
|
+
#
|
668
|
+
# resp.layout_arn #=> String
|
669
|
+
# resp.layout_id #=> String
|
670
|
+
#
|
671
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connectcases-2022-10-03/CreateLayout AWS API Documentation
|
672
|
+
#
|
673
|
+
# @overload create_layout(params = {})
|
674
|
+
# @param [Hash] params ({})
|
675
|
+
def create_layout(params = {}, options = {})
|
676
|
+
req = build_request(:create_layout, params)
|
677
|
+
req.send_request(options)
|
678
|
+
end
|
679
|
+
|
680
|
+
# Creates a related item (comments, tasks, and contacts) and associates
|
681
|
+
# it with a case.
|
682
|
+
#
|
683
|
+
# <note markdown="1"> A Related Item is a resource that is associated with a case. It may or
|
684
|
+
# may not have an external identifier linking it to an external resource
|
685
|
+
# (for example, a `contactArn`). All Related Items have their own
|
686
|
+
# internal identifier, the `relatedItemArn`. Examples of related items
|
687
|
+
# include `comments` and `contacts`.
|
688
|
+
#
|
689
|
+
# </note>
|
690
|
+
#
|
691
|
+
# @option params [required, String] :case_id
|
692
|
+
# A unique identifier of the case.
|
693
|
+
#
|
694
|
+
# @option params [required, Types::RelatedItemInputContent] :content
|
695
|
+
# The content of a related item to be created.
|
696
|
+
#
|
697
|
+
# @option params [required, String] :domain_id
|
698
|
+
# The unique identifier of the Cases domain.
|
699
|
+
#
|
700
|
+
# @option params [required, String] :type
|
701
|
+
# The type of a related item.
|
702
|
+
#
|
703
|
+
# @return [Types::CreateRelatedItemResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
704
|
+
#
|
705
|
+
# * {Types::CreateRelatedItemResponse#related_item_arn #related_item_arn} => String
|
706
|
+
# * {Types::CreateRelatedItemResponse#related_item_id #related_item_id} => String
|
707
|
+
#
|
708
|
+
# @example Request syntax with placeholder values
|
709
|
+
#
|
710
|
+
# resp = client.create_related_item({
|
711
|
+
# case_id: "CaseId", # required
|
712
|
+
# content: { # required
|
713
|
+
# comment: {
|
714
|
+
# body: "CommentBody", # required
|
715
|
+
# content_type: "Text/Plain", # required, accepts Text/Plain
|
716
|
+
# },
|
717
|
+
# contact: {
|
718
|
+
# contact_arn: "ContactArn", # required
|
719
|
+
# },
|
720
|
+
# },
|
721
|
+
# domain_id: "DomainId", # required
|
722
|
+
# type: "Contact", # required, accepts Contact, Comment
|
723
|
+
# })
|
724
|
+
#
|
725
|
+
# @example Response structure
|
726
|
+
#
|
727
|
+
# resp.related_item_arn #=> String
|
728
|
+
# resp.related_item_id #=> String
|
729
|
+
#
|
730
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connectcases-2022-10-03/CreateRelatedItem AWS API Documentation
|
731
|
+
#
|
732
|
+
# @overload create_related_item(params = {})
|
733
|
+
# @param [Hash] params ({})
|
734
|
+
def create_related_item(params = {}, options = {})
|
735
|
+
req = build_request(:create_related_item, params)
|
736
|
+
req.send_request(options)
|
737
|
+
end
|
738
|
+
|
739
|
+
# Creates a template in the Cases domain. This template is used to
|
740
|
+
# define the case object model (that is, define what data can be
|
741
|
+
# captured on cases) in a Cases domain. A template must have a unique
|
742
|
+
# name within a domain, and it must reference existing field IDs and
|
743
|
+
# layout IDs. Additionally, multiple fields with same IDs are not
|
744
|
+
# allowed within the same Template.
|
745
|
+
#
|
746
|
+
# @option params [String] :description
|
747
|
+
# A brief description of the template.
|
748
|
+
#
|
749
|
+
# @option params [required, String] :domain_id
|
750
|
+
# The unique identifier of the Cases domain.
|
751
|
+
#
|
752
|
+
# @option params [Types::LayoutConfiguration] :layout_configuration
|
753
|
+
# Configuration of layouts associated to the template.
|
754
|
+
#
|
755
|
+
# @option params [required, String] :name
|
756
|
+
# A name for the template. It must be unique per domain.
|
757
|
+
#
|
758
|
+
# @option params [Array<Types::RequiredField>] :required_fields
|
759
|
+
# A list of fields that must contain a value for a case to be
|
760
|
+
# successfully created with this template.
|
761
|
+
#
|
762
|
+
# @return [Types::CreateTemplateResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
763
|
+
#
|
764
|
+
# * {Types::CreateTemplateResponse#template_arn #template_arn} => String
|
765
|
+
# * {Types::CreateTemplateResponse#template_id #template_id} => String
|
766
|
+
#
|
767
|
+
# @example Request syntax with placeholder values
|
768
|
+
#
|
769
|
+
# resp = client.create_template({
|
770
|
+
# description: "TemplateDescription",
|
771
|
+
# domain_id: "DomainId", # required
|
772
|
+
# layout_configuration: {
|
773
|
+
# default_layout: "LayoutId",
|
774
|
+
# },
|
775
|
+
# name: "TemplateName", # required
|
776
|
+
# required_fields: [
|
777
|
+
# {
|
778
|
+
# field_id: "FieldId", # required
|
779
|
+
# },
|
780
|
+
# ],
|
781
|
+
# })
|
782
|
+
#
|
783
|
+
# @example Response structure
|
784
|
+
#
|
785
|
+
# resp.template_arn #=> String
|
786
|
+
# resp.template_id #=> String
|
787
|
+
#
|
788
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connectcases-2022-10-03/CreateTemplate AWS API Documentation
|
789
|
+
#
|
790
|
+
# @overload create_template(params = {})
|
791
|
+
# @param [Hash] params ({})
|
792
|
+
def create_template(params = {}, options = {})
|
793
|
+
req = build_request(:create_template, params)
|
794
|
+
req.send_request(options)
|
795
|
+
end
|
796
|
+
|
797
|
+
# Returns information about a specific case if it exists.
|
798
|
+
#
|
799
|
+
# @option params [required, String] :case_id
|
800
|
+
# A unique identifier of the case.
|
801
|
+
#
|
802
|
+
# @option params [required, String] :domain_id
|
803
|
+
# The unique identifier of the Cases domain.
|
804
|
+
#
|
805
|
+
# @option params [required, Array<Types::FieldIdentifier>] :fields
|
806
|
+
# A list of unique field identifiers.
|
807
|
+
#
|
808
|
+
# @option params [String] :next_token
|
809
|
+
# The token for the next set of results. Use the value returned in the
|
810
|
+
# previous response in the next request to retrieve the next set of
|
811
|
+
# results.
|
812
|
+
#
|
813
|
+
# @return [Types::GetCaseResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
814
|
+
#
|
815
|
+
# * {Types::GetCaseResponse#fields #fields} => Array<Types::FieldValue>
|
816
|
+
# * {Types::GetCaseResponse#next_token #next_token} => String
|
817
|
+
# * {Types::GetCaseResponse#tags #tags} => Hash<String,String>
|
818
|
+
# * {Types::GetCaseResponse#template_id #template_id} => String
|
819
|
+
#
|
820
|
+
# The returned {Seahorse::Client::Response response} is a pageable response and is Enumerable. For details on usage see {Aws::PageableResponse PageableResponse}.
|
821
|
+
#
|
822
|
+
# @example Request syntax with placeholder values
|
823
|
+
#
|
824
|
+
# resp = client.get_case({
|
825
|
+
# case_id: "CaseId", # required
|
826
|
+
# domain_id: "DomainId", # required
|
827
|
+
# fields: [ # required
|
828
|
+
# {
|
829
|
+
# id: "FieldId", # required
|
830
|
+
# },
|
831
|
+
# ],
|
832
|
+
# next_token: "NextToken",
|
833
|
+
# })
|
834
|
+
#
|
835
|
+
# @example Response structure
|
836
|
+
#
|
837
|
+
# resp.fields #=> Array
|
838
|
+
# resp.fields[0].id #=> String
|
839
|
+
# resp.fields[0].value.boolean_value #=> Boolean
|
840
|
+
# resp.fields[0].value.double_value #=> Float
|
841
|
+
# resp.fields[0].value.string_value #=> String
|
842
|
+
# resp.next_token #=> String
|
843
|
+
# resp.tags #=> Hash
|
844
|
+
# resp.tags["String"] #=> String
|
845
|
+
# resp.template_id #=> String
|
846
|
+
#
|
847
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connectcases-2022-10-03/GetCase AWS API Documentation
|
848
|
+
#
|
849
|
+
# @overload get_case(params = {})
|
850
|
+
# @param [Hash] params ({})
|
851
|
+
def get_case(params = {}, options = {})
|
852
|
+
req = build_request(:get_case, params)
|
853
|
+
req.send_request(options)
|
854
|
+
end
|
855
|
+
|
856
|
+
# Returns the case event publishing configuration.
|
857
|
+
#
|
858
|
+
# @option params [required, String] :domain_id
|
859
|
+
# The unique identifier of the Cases domain.
|
860
|
+
#
|
861
|
+
# @return [Types::GetCaseEventConfigurationResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
862
|
+
#
|
863
|
+
# * {Types::GetCaseEventConfigurationResponse#event_bridge #event_bridge} => Types::EventBridgeConfiguration
|
864
|
+
#
|
865
|
+
# @example Request syntax with placeholder values
|
866
|
+
#
|
867
|
+
# resp = client.get_case_event_configuration({
|
868
|
+
# domain_id: "DomainId", # required
|
869
|
+
# })
|
870
|
+
#
|
871
|
+
# @example Response structure
|
872
|
+
#
|
873
|
+
# resp.event_bridge.enabled #=> Boolean
|
874
|
+
# resp.event_bridge.included_data.case_data.fields #=> Array
|
875
|
+
# resp.event_bridge.included_data.case_data.fields[0].id #=> String
|
876
|
+
# resp.event_bridge.included_data.related_item_data.include_content #=> Boolean
|
877
|
+
#
|
878
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connectcases-2022-10-03/GetCaseEventConfiguration AWS API Documentation
|
879
|
+
#
|
880
|
+
# @overload get_case_event_configuration(params = {})
|
881
|
+
# @param [Hash] params ({})
|
882
|
+
def get_case_event_configuration(params = {}, options = {})
|
883
|
+
req = build_request(:get_case_event_configuration, params)
|
884
|
+
req.send_request(options)
|
885
|
+
end
|
886
|
+
|
887
|
+
# Returns information about a specific domain if it exists.
|
888
|
+
#
|
889
|
+
# @option params [required, String] :domain_id
|
890
|
+
# The unique identifier of the Cases domain.
|
891
|
+
#
|
892
|
+
# @return [Types::GetDomainResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
893
|
+
#
|
894
|
+
# * {Types::GetDomainResponse#created_time #created_time} => Time
|
895
|
+
# * {Types::GetDomainResponse#domain_arn #domain_arn} => String
|
896
|
+
# * {Types::GetDomainResponse#domain_id #domain_id} => String
|
897
|
+
# * {Types::GetDomainResponse#domain_status #domain_status} => String
|
898
|
+
# * {Types::GetDomainResponse#name #name} => String
|
899
|
+
# * {Types::GetDomainResponse#tags #tags} => Hash<String,String>
|
900
|
+
#
|
901
|
+
# @example Request syntax with placeholder values
|
902
|
+
#
|
903
|
+
# resp = client.get_domain({
|
904
|
+
# domain_id: "DomainId", # required
|
905
|
+
# })
|
906
|
+
#
|
907
|
+
# @example Response structure
|
908
|
+
#
|
909
|
+
# resp.created_time #=> Time
|
910
|
+
# resp.domain_arn #=> String
|
911
|
+
# resp.domain_id #=> String
|
912
|
+
# resp.domain_status #=> String, one of "Active", "CreationInProgress", "CreationFailed"
|
913
|
+
# resp.name #=> String
|
914
|
+
# resp.tags #=> Hash
|
915
|
+
# resp.tags["String"] #=> String
|
916
|
+
#
|
917
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connectcases-2022-10-03/GetDomain AWS API Documentation
|
918
|
+
#
|
919
|
+
# @overload get_domain(params = {})
|
920
|
+
# @param [Hash] params ({})
|
921
|
+
def get_domain(params = {}, options = {})
|
922
|
+
req = build_request(:get_domain, params)
|
923
|
+
req.send_request(options)
|
924
|
+
end
|
925
|
+
|
926
|
+
# Returns the details for the requested layout.
|
927
|
+
#
|
928
|
+
# @option params [required, String] :domain_id
|
929
|
+
# The unique identifier of the Cases domain.
|
930
|
+
#
|
931
|
+
# @option params [required, String] :layout_id
|
932
|
+
# The unique identifier of the layout.
|
933
|
+
#
|
934
|
+
# @return [Types::GetLayoutResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
935
|
+
#
|
936
|
+
# * {Types::GetLayoutResponse#content #content} => Types::LayoutContent
|
937
|
+
# * {Types::GetLayoutResponse#layout_arn #layout_arn} => String
|
938
|
+
# * {Types::GetLayoutResponse#layout_id #layout_id} => String
|
939
|
+
# * {Types::GetLayoutResponse#name #name} => String
|
940
|
+
# * {Types::GetLayoutResponse#tags #tags} => Hash<String,String>
|
941
|
+
#
|
942
|
+
# @example Request syntax with placeholder values
|
943
|
+
#
|
944
|
+
# resp = client.get_layout({
|
945
|
+
# domain_id: "DomainId", # required
|
946
|
+
# layout_id: "LayoutId", # required
|
947
|
+
# })
|
948
|
+
#
|
949
|
+
# @example Response structure
|
950
|
+
#
|
951
|
+
# resp.content.basic.more_info.sections #=> Array
|
952
|
+
# resp.content.basic.more_info.sections[0].field_group.fields #=> Array
|
953
|
+
# resp.content.basic.more_info.sections[0].field_group.fields[0].id #=> String
|
954
|
+
# resp.content.basic.more_info.sections[0].field_group.name #=> String
|
955
|
+
# resp.content.basic.top_panel.sections #=> Array
|
956
|
+
# resp.content.basic.top_panel.sections[0].field_group.fields #=> Array
|
957
|
+
# resp.content.basic.top_panel.sections[0].field_group.fields[0].id #=> String
|
958
|
+
# resp.content.basic.top_panel.sections[0].field_group.name #=> String
|
959
|
+
# resp.layout_arn #=> String
|
960
|
+
# resp.layout_id #=> String
|
961
|
+
# resp.name #=> String
|
962
|
+
# resp.tags #=> Hash
|
963
|
+
# resp.tags["String"] #=> String
|
964
|
+
#
|
965
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connectcases-2022-10-03/GetLayout AWS API Documentation
|
966
|
+
#
|
967
|
+
# @overload get_layout(params = {})
|
968
|
+
# @param [Hash] params ({})
|
969
|
+
def get_layout(params = {}, options = {})
|
970
|
+
req = build_request(:get_layout, params)
|
971
|
+
req.send_request(options)
|
972
|
+
end
|
973
|
+
|
974
|
+
# Returns the details for the requested template.
|
975
|
+
#
|
976
|
+
# @option params [required, String] :domain_id
|
977
|
+
# The unique identifier of the Cases domain.
|
978
|
+
#
|
979
|
+
# @option params [required, String] :template_id
|
980
|
+
# A unique identifier of a template.
|
981
|
+
#
|
982
|
+
# @return [Types::GetTemplateResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
983
|
+
#
|
984
|
+
# * {Types::GetTemplateResponse#description #description} => String
|
985
|
+
# * {Types::GetTemplateResponse#layout_configuration #layout_configuration} => Types::LayoutConfiguration
|
986
|
+
# * {Types::GetTemplateResponse#name #name} => String
|
987
|
+
# * {Types::GetTemplateResponse#required_fields #required_fields} => Array<Types::RequiredField>
|
988
|
+
# * {Types::GetTemplateResponse#tags #tags} => Hash<String,String>
|
989
|
+
# * {Types::GetTemplateResponse#template_arn #template_arn} => String
|
990
|
+
# * {Types::GetTemplateResponse#template_id #template_id} => String
|
991
|
+
#
|
992
|
+
# @example Request syntax with placeholder values
|
993
|
+
#
|
994
|
+
# resp = client.get_template({
|
995
|
+
# domain_id: "DomainId", # required
|
996
|
+
# template_id: "TemplateId", # required
|
997
|
+
# })
|
998
|
+
#
|
999
|
+
# @example Response structure
|
1000
|
+
#
|
1001
|
+
# resp.description #=> String
|
1002
|
+
# resp.layout_configuration.default_layout #=> String
|
1003
|
+
# resp.name #=> String
|
1004
|
+
# resp.required_fields #=> Array
|
1005
|
+
# resp.required_fields[0].field_id #=> String
|
1006
|
+
# resp.tags #=> Hash
|
1007
|
+
# resp.tags["String"] #=> String
|
1008
|
+
# resp.template_arn #=> String
|
1009
|
+
# resp.template_id #=> String
|
1010
|
+
#
|
1011
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connectcases-2022-10-03/GetTemplate AWS API Documentation
|
1012
|
+
#
|
1013
|
+
# @overload get_template(params = {})
|
1014
|
+
# @param [Hash] params ({})
|
1015
|
+
def get_template(params = {}, options = {})
|
1016
|
+
req = build_request(:get_template, params)
|
1017
|
+
req.send_request(options)
|
1018
|
+
end
|
1019
|
+
|
1020
|
+
# Lists cases for a given contact.
|
1021
|
+
#
|
1022
|
+
# @option params [required, String] :contact_arn
|
1023
|
+
# A unique identifier of a contact in Amazon Connect.
|
1024
|
+
#
|
1025
|
+
# @option params [required, String] :domain_id
|
1026
|
+
# The unique identifier of the Cases domain.
|
1027
|
+
#
|
1028
|
+
# @option params [Integer] :max_results
|
1029
|
+
# The maximum number of results to return per page.
|
1030
|
+
#
|
1031
|
+
# @option params [String] :next_token
|
1032
|
+
# The token for the next set of results. Use the value returned in the
|
1033
|
+
# previous response in the next request to retrieve the next set of
|
1034
|
+
# results.
|
1035
|
+
#
|
1036
|
+
# @return [Types::ListCasesForContactResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
1037
|
+
#
|
1038
|
+
# * {Types::ListCasesForContactResponse#cases #cases} => Array<Types::CaseSummary>
|
1039
|
+
# * {Types::ListCasesForContactResponse#next_token #next_token} => String
|
1040
|
+
#
|
1041
|
+
# The returned {Seahorse::Client::Response response} is a pageable response and is Enumerable. For details on usage see {Aws::PageableResponse PageableResponse}.
|
1042
|
+
#
|
1043
|
+
# @example Request syntax with placeholder values
|
1044
|
+
#
|
1045
|
+
# resp = client.list_cases_for_contact({
|
1046
|
+
# contact_arn: "ContactArn", # required
|
1047
|
+
# domain_id: "DomainId", # required
|
1048
|
+
# max_results: 1,
|
1049
|
+
# next_token: "NextToken",
|
1050
|
+
# })
|
1051
|
+
#
|
1052
|
+
# @example Response structure
|
1053
|
+
#
|
1054
|
+
# resp.cases #=> Array
|
1055
|
+
# resp.cases[0].case_id #=> String
|
1056
|
+
# resp.cases[0].template_id #=> String
|
1057
|
+
# resp.next_token #=> String
|
1058
|
+
#
|
1059
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connectcases-2022-10-03/ListCasesForContact AWS API Documentation
|
1060
|
+
#
|
1061
|
+
# @overload list_cases_for_contact(params = {})
|
1062
|
+
# @param [Hash] params ({})
|
1063
|
+
def list_cases_for_contact(params = {}, options = {})
|
1064
|
+
req = build_request(:list_cases_for_contact, params)
|
1065
|
+
req.send_request(options)
|
1066
|
+
end
|
1067
|
+
|
1068
|
+
# Lists all cases domains in the Amazon Web Services account. Each list
|
1069
|
+
# item is a condensed summary object of the domain.
|
1070
|
+
#
|
1071
|
+
# @option params [Integer] :max_results
|
1072
|
+
# The maximum number of results to return per page.
|
1073
|
+
#
|
1074
|
+
# @option params [String] :next_token
|
1075
|
+
# The token for the next set of results. Use the value returned in the
|
1076
|
+
# previous response in the next request to retrieve the next set of
|
1077
|
+
# results.
|
1078
|
+
#
|
1079
|
+
# @return [Types::ListDomainsResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
1080
|
+
#
|
1081
|
+
# * {Types::ListDomainsResponse#domains #domains} => Array<Types::DomainSummary>
|
1082
|
+
# * {Types::ListDomainsResponse#next_token #next_token} => String
|
1083
|
+
#
|
1084
|
+
# The returned {Seahorse::Client::Response response} is a pageable response and is Enumerable. For details on usage see {Aws::PageableResponse PageableResponse}.
|
1085
|
+
#
|
1086
|
+
# @example Request syntax with placeholder values
|
1087
|
+
#
|
1088
|
+
# resp = client.list_domains({
|
1089
|
+
# max_results: 1,
|
1090
|
+
# next_token: "NextToken",
|
1091
|
+
# })
|
1092
|
+
#
|
1093
|
+
# @example Response structure
|
1094
|
+
#
|
1095
|
+
# resp.domains #=> Array
|
1096
|
+
# resp.domains[0].domain_arn #=> String
|
1097
|
+
# resp.domains[0].domain_id #=> String
|
1098
|
+
# resp.domains[0].name #=> String
|
1099
|
+
# resp.next_token #=> String
|
1100
|
+
#
|
1101
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connectcases-2022-10-03/ListDomains AWS API Documentation
|
1102
|
+
#
|
1103
|
+
# @overload list_domains(params = {})
|
1104
|
+
# @param [Hash] params ({})
|
1105
|
+
def list_domains(params = {}, options = {})
|
1106
|
+
req = build_request(:list_domains, params)
|
1107
|
+
req.send_request(options)
|
1108
|
+
end
|
1109
|
+
|
1110
|
+
# Lists all of the field options for a field identifier in the domain.
|
1111
|
+
#
|
1112
|
+
# @option params [required, String] :domain_id
|
1113
|
+
# The unique identifier of the Cases domain.
|
1114
|
+
#
|
1115
|
+
# @option params [required, String] :field_id
|
1116
|
+
# The unique identifier of a field.
|
1117
|
+
#
|
1118
|
+
# @option params [Integer] :max_results
|
1119
|
+
# The maximum number of results to return per page.
|
1120
|
+
#
|
1121
|
+
# @option params [String] :next_token
|
1122
|
+
# The token for the next set of results. Use the value returned in the
|
1123
|
+
# previous response in the next request to retrieve the next set of
|
1124
|
+
# results.
|
1125
|
+
#
|
1126
|
+
# @option params [Array<String>] :values
|
1127
|
+
# A list of `FieldOption` values to filter on for `ListFieldOptions`.
|
1128
|
+
#
|
1129
|
+
# @return [Types::ListFieldOptionsResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
1130
|
+
#
|
1131
|
+
# * {Types::ListFieldOptionsResponse#next_token #next_token} => String
|
1132
|
+
# * {Types::ListFieldOptionsResponse#options #options} => Array<Types::FieldOption>
|
1133
|
+
#
|
1134
|
+
# The returned {Seahorse::Client::Response response} is a pageable response and is Enumerable. For details on usage see {Aws::PageableResponse PageableResponse}.
|
1135
|
+
#
|
1136
|
+
# @example Request syntax with placeholder values
|
1137
|
+
#
|
1138
|
+
# resp = client.list_field_options({
|
1139
|
+
# domain_id: "DomainId", # required
|
1140
|
+
# field_id: "FieldId", # required
|
1141
|
+
# max_results: 1,
|
1142
|
+
# next_token: "NextToken",
|
1143
|
+
# values: ["Value"],
|
1144
|
+
# })
|
1145
|
+
#
|
1146
|
+
# @example Response structure
|
1147
|
+
#
|
1148
|
+
# resp.next_token #=> String
|
1149
|
+
# resp.options #=> Array
|
1150
|
+
# resp.options[0].active #=> Boolean
|
1151
|
+
# resp.options[0].name #=> String
|
1152
|
+
# resp.options[0].value #=> String
|
1153
|
+
#
|
1154
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connectcases-2022-10-03/ListFieldOptions AWS API Documentation
|
1155
|
+
#
|
1156
|
+
# @overload list_field_options(params = {})
|
1157
|
+
# @param [Hash] params ({})
|
1158
|
+
def list_field_options(params = {}, options = {})
|
1159
|
+
req = build_request(:list_field_options, params)
|
1160
|
+
req.send_request(options)
|
1161
|
+
end
|
1162
|
+
|
1163
|
+
# Lists all fields in a Cases domain.
|
1164
|
+
#
|
1165
|
+
# @option params [required, String] :domain_id
|
1166
|
+
# The unique identifier of the Cases domain.
|
1167
|
+
#
|
1168
|
+
# @option params [Integer] :max_results
|
1169
|
+
# The maximum number of results to return per page.
|
1170
|
+
#
|
1171
|
+
# @option params [String] :next_token
|
1172
|
+
# The token for the next set of results. Use the value returned in the
|
1173
|
+
# previous response in the next request to retrieve the next set of
|
1174
|
+
# results.
|
1175
|
+
#
|
1176
|
+
# @return [Types::ListFieldsResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
1177
|
+
#
|
1178
|
+
# * {Types::ListFieldsResponse#fields #fields} => Array<Types::FieldSummary>
|
1179
|
+
# * {Types::ListFieldsResponse#next_token #next_token} => String
|
1180
|
+
#
|
1181
|
+
# The returned {Seahorse::Client::Response response} is a pageable response and is Enumerable. For details on usage see {Aws::PageableResponse PageableResponse}.
|
1182
|
+
#
|
1183
|
+
# @example Request syntax with placeholder values
|
1184
|
+
#
|
1185
|
+
# resp = client.list_fields({
|
1186
|
+
# domain_id: "DomainId", # required
|
1187
|
+
# max_results: 1,
|
1188
|
+
# next_token: "NextToken",
|
1189
|
+
# })
|
1190
|
+
#
|
1191
|
+
# @example Response structure
|
1192
|
+
#
|
1193
|
+
# resp.fields #=> Array
|
1194
|
+
# resp.fields[0].field_arn #=> String
|
1195
|
+
# resp.fields[0].field_id #=> String
|
1196
|
+
# resp.fields[0].name #=> String
|
1197
|
+
# resp.fields[0].namespace #=> String, one of "System", "Custom"
|
1198
|
+
# resp.fields[0].type #=> String, one of "Text", "Number", "Boolean", "DateTime", "SingleSelect"
|
1199
|
+
# resp.next_token #=> String
|
1200
|
+
#
|
1201
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connectcases-2022-10-03/ListFields AWS API Documentation
|
1202
|
+
#
|
1203
|
+
# @overload list_fields(params = {})
|
1204
|
+
# @param [Hash] params ({})
|
1205
|
+
def list_fields(params = {}, options = {})
|
1206
|
+
req = build_request(:list_fields, params)
|
1207
|
+
req.send_request(options)
|
1208
|
+
end
|
1209
|
+
|
1210
|
+
# Lists all layouts in the given cases domain. Each list item is a
|
1211
|
+
# condensed summary object of the layout.
|
1212
|
+
#
|
1213
|
+
# @option params [required, String] :domain_id
|
1214
|
+
# The unique identifier of the Cases domain.
|
1215
|
+
#
|
1216
|
+
# @option params [Integer] :max_results
|
1217
|
+
# The maximum number of results to return per page.
|
1218
|
+
#
|
1219
|
+
# @option params [String] :next_token
|
1220
|
+
# The token for the next set of results. Use the value returned in the
|
1221
|
+
# previous response in the next request to retrieve the next set of
|
1222
|
+
# results.
|
1223
|
+
#
|
1224
|
+
# @return [Types::ListLayoutsResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
1225
|
+
#
|
1226
|
+
# * {Types::ListLayoutsResponse#layouts #layouts} => Array<Types::LayoutSummary>
|
1227
|
+
# * {Types::ListLayoutsResponse#next_token #next_token} => String
|
1228
|
+
#
|
1229
|
+
# The returned {Seahorse::Client::Response response} is a pageable response and is Enumerable. For details on usage see {Aws::PageableResponse PageableResponse}.
|
1230
|
+
#
|
1231
|
+
# @example Request syntax with placeholder values
|
1232
|
+
#
|
1233
|
+
# resp = client.list_layouts({
|
1234
|
+
# domain_id: "DomainId", # required
|
1235
|
+
# max_results: 1,
|
1236
|
+
# next_token: "NextToken",
|
1237
|
+
# })
|
1238
|
+
#
|
1239
|
+
# @example Response structure
|
1240
|
+
#
|
1241
|
+
# resp.layouts #=> Array
|
1242
|
+
# resp.layouts[0].layout_arn #=> String
|
1243
|
+
# resp.layouts[0].layout_id #=> String
|
1244
|
+
# resp.layouts[0].name #=> String
|
1245
|
+
# resp.next_token #=> String
|
1246
|
+
#
|
1247
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connectcases-2022-10-03/ListLayouts AWS API Documentation
|
1248
|
+
#
|
1249
|
+
# @overload list_layouts(params = {})
|
1250
|
+
# @param [Hash] params ({})
|
1251
|
+
def list_layouts(params = {}, options = {})
|
1252
|
+
req = build_request(:list_layouts, params)
|
1253
|
+
req.send_request(options)
|
1254
|
+
end
|
1255
|
+
|
1256
|
+
# Lists tags for a resource.
|
1257
|
+
#
|
1258
|
+
# @option params [required, String] :arn
|
1259
|
+
# The Amazon Resource Name (ARN)
|
1260
|
+
#
|
1261
|
+
# @return [Types::ListTagsForResourceResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
1262
|
+
#
|
1263
|
+
# * {Types::ListTagsForResourceResponse#tags #tags} => Hash<String,String>
|
1264
|
+
#
|
1265
|
+
# @example Request syntax with placeholder values
|
1266
|
+
#
|
1267
|
+
# resp = client.list_tags_for_resource({
|
1268
|
+
# arn: "Arn", # required
|
1269
|
+
# })
|
1270
|
+
#
|
1271
|
+
# @example Response structure
|
1272
|
+
#
|
1273
|
+
# resp.tags #=> Hash
|
1274
|
+
# resp.tags["String"] #=> String
|
1275
|
+
#
|
1276
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connectcases-2022-10-03/ListTagsForResource AWS API Documentation
|
1277
|
+
#
|
1278
|
+
# @overload list_tags_for_resource(params = {})
|
1279
|
+
# @param [Hash] params ({})
|
1280
|
+
def list_tags_for_resource(params = {}, options = {})
|
1281
|
+
req = build_request(:list_tags_for_resource, params)
|
1282
|
+
req.send_request(options)
|
1283
|
+
end
|
1284
|
+
|
1285
|
+
# Lists all of the templates in a Cases domain. Each list item is a
|
1286
|
+
# condensed summary object of the template.
|
1287
|
+
#
|
1288
|
+
# @option params [required, String] :domain_id
|
1289
|
+
# The unique identifier of the Cases domain.
|
1290
|
+
#
|
1291
|
+
# @option params [Integer] :max_results
|
1292
|
+
# The maximum number of results to return per page.
|
1293
|
+
#
|
1294
|
+
# @option params [String] :next_token
|
1295
|
+
# The token for the next set of results. Use the value returned in the
|
1296
|
+
# previous response in the next request to retrieve the next set of
|
1297
|
+
# results.
|
1298
|
+
#
|
1299
|
+
# @return [Types::ListTemplatesResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
1300
|
+
#
|
1301
|
+
# * {Types::ListTemplatesResponse#next_token #next_token} => String
|
1302
|
+
# * {Types::ListTemplatesResponse#templates #templates} => Array<Types::TemplateSummary>
|
1303
|
+
#
|
1304
|
+
# The returned {Seahorse::Client::Response response} is a pageable response and is Enumerable. For details on usage see {Aws::PageableResponse PageableResponse}.
|
1305
|
+
#
|
1306
|
+
# @example Request syntax with placeholder values
|
1307
|
+
#
|
1308
|
+
# resp = client.list_templates({
|
1309
|
+
# domain_id: "DomainId", # required
|
1310
|
+
# max_results: 1,
|
1311
|
+
# next_token: "NextToken",
|
1312
|
+
# })
|
1313
|
+
#
|
1314
|
+
# @example Response structure
|
1315
|
+
#
|
1316
|
+
# resp.next_token #=> String
|
1317
|
+
# resp.templates #=> Array
|
1318
|
+
# resp.templates[0].name #=> String
|
1319
|
+
# resp.templates[0].template_arn #=> String
|
1320
|
+
# resp.templates[0].template_id #=> String
|
1321
|
+
#
|
1322
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connectcases-2022-10-03/ListTemplates AWS API Documentation
|
1323
|
+
#
|
1324
|
+
# @overload list_templates(params = {})
|
1325
|
+
# @param [Hash] params ({})
|
1326
|
+
def list_templates(params = {}, options = {})
|
1327
|
+
req = build_request(:list_templates, params)
|
1328
|
+
req.send_request(options)
|
1329
|
+
end
|
1330
|
+
|
1331
|
+
# API for adding case event publishing configuration
|
1332
|
+
#
|
1333
|
+
# @option params [required, String] :domain_id
|
1334
|
+
# The unique identifier of the Cases domain.
|
1335
|
+
#
|
1336
|
+
# @option params [required, Types::EventBridgeConfiguration] :event_bridge
|
1337
|
+
# Configuration to enable EventBridge case event delivery and determine
|
1338
|
+
# what data is delivered.
|
1339
|
+
#
|
1340
|
+
# @return [Struct] Returns an empty {Seahorse::Client::Response response}.
|
1341
|
+
#
|
1342
|
+
# @example Request syntax with placeholder values
|
1343
|
+
#
|
1344
|
+
# resp = client.put_case_event_configuration({
|
1345
|
+
# domain_id: "DomainId", # required
|
1346
|
+
# event_bridge: { # required
|
1347
|
+
# enabled: false, # required
|
1348
|
+
# included_data: {
|
1349
|
+
# case_data: {
|
1350
|
+
# fields: [ # required
|
1351
|
+
# {
|
1352
|
+
# id: "FieldId", # required
|
1353
|
+
# },
|
1354
|
+
# ],
|
1355
|
+
# },
|
1356
|
+
# related_item_data: {
|
1357
|
+
# include_content: false, # required
|
1358
|
+
# },
|
1359
|
+
# },
|
1360
|
+
# },
|
1361
|
+
# })
|
1362
|
+
#
|
1363
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connectcases-2022-10-03/PutCaseEventConfiguration AWS API Documentation
|
1364
|
+
#
|
1365
|
+
# @overload put_case_event_configuration(params = {})
|
1366
|
+
# @param [Hash] params ({})
|
1367
|
+
def put_case_event_configuration(params = {}, options = {})
|
1368
|
+
req = build_request(:put_case_event_configuration, params)
|
1369
|
+
req.send_request(options)
|
1370
|
+
end
|
1371
|
+
|
1372
|
+
# Searches for cases within their associated Cases domain. Search
|
1373
|
+
# results are returned as a paginated list of abridged case documents.
|
1374
|
+
#
|
1375
|
+
# @option params [required, String] :domain_id
|
1376
|
+
# The unique identifier of the Cases domain.
|
1377
|
+
#
|
1378
|
+
# @option params [Array<Types::FieldIdentifier>] :fields
|
1379
|
+
# The list of field identifiers to be returned as part of the response.
|
1380
|
+
#
|
1381
|
+
# @option params [Types::CaseFilter] :filter
|
1382
|
+
# A list of filter objects.
|
1383
|
+
#
|
1384
|
+
# @option params [Integer] :max_results
|
1385
|
+
# The maximum number of cases to return. The current maximum supported
|
1386
|
+
# value is 25. This is also the default value when no other value is
|
1387
|
+
# provided.
|
1388
|
+
#
|
1389
|
+
# @option params [String] :next_token
|
1390
|
+
# The token for the next set of results. Use the value returned in the
|
1391
|
+
# previous response in the next request to retrieve the next set of
|
1392
|
+
# results.
|
1393
|
+
#
|
1394
|
+
# @option params [String] :search_term
|
1395
|
+
# A word or phrase used to perform a quick search.
|
1396
|
+
#
|
1397
|
+
# @option params [Array<Types::Sort>] :sorts
|
1398
|
+
# A list of sorts where each sort specifies a field and their sort order
|
1399
|
+
# to be applied to the results.
|
1400
|
+
#
|
1401
|
+
# @return [Types::SearchCasesResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
1402
|
+
#
|
1403
|
+
# * {Types::SearchCasesResponse#cases #cases} => Array<Types::SearchCasesResponseItem>
|
1404
|
+
# * {Types::SearchCasesResponse#next_token #next_token} => String
|
1405
|
+
#
|
1406
|
+
# The returned {Seahorse::Client::Response response} is a pageable response and is Enumerable. For details on usage see {Aws::PageableResponse PageableResponse}.
|
1407
|
+
#
|
1408
|
+
# @example Request syntax with placeholder values
|
1409
|
+
#
|
1410
|
+
# resp = client.search_cases({
|
1411
|
+
# domain_id: "DomainId", # required
|
1412
|
+
# fields: [
|
1413
|
+
# {
|
1414
|
+
# id: "FieldId", # required
|
1415
|
+
# },
|
1416
|
+
# ],
|
1417
|
+
# filter: {
|
1418
|
+
# and_all: [
|
1419
|
+
# {
|
1420
|
+
# # recursive CaseFilter
|
1421
|
+
# },
|
1422
|
+
# ],
|
1423
|
+
# field: {
|
1424
|
+
# contains: {
|
1425
|
+
# id: "FieldId", # required
|
1426
|
+
# value: { # required
|
1427
|
+
# boolean_value: false,
|
1428
|
+
# double_value: 1.0,
|
1429
|
+
# string_value: "FieldValueUnionStringValueString",
|
1430
|
+
# },
|
1431
|
+
# },
|
1432
|
+
# equal_to: {
|
1433
|
+
# id: "FieldId", # required
|
1434
|
+
# value: { # required
|
1435
|
+
# boolean_value: false,
|
1436
|
+
# double_value: 1.0,
|
1437
|
+
# string_value: "FieldValueUnionStringValueString",
|
1438
|
+
# },
|
1439
|
+
# },
|
1440
|
+
# greater_than: {
|
1441
|
+
# id: "FieldId", # required
|
1442
|
+
# value: { # required
|
1443
|
+
# boolean_value: false,
|
1444
|
+
# double_value: 1.0,
|
1445
|
+
# string_value: "FieldValueUnionStringValueString",
|
1446
|
+
# },
|
1447
|
+
# },
|
1448
|
+
# greater_than_or_equal_to: {
|
1449
|
+
# id: "FieldId", # required
|
1450
|
+
# value: { # required
|
1451
|
+
# boolean_value: false,
|
1452
|
+
# double_value: 1.0,
|
1453
|
+
# string_value: "FieldValueUnionStringValueString",
|
1454
|
+
# },
|
1455
|
+
# },
|
1456
|
+
# less_than: {
|
1457
|
+
# id: "FieldId", # required
|
1458
|
+
# value: { # required
|
1459
|
+
# boolean_value: false,
|
1460
|
+
# double_value: 1.0,
|
1461
|
+
# string_value: "FieldValueUnionStringValueString",
|
1462
|
+
# },
|
1463
|
+
# },
|
1464
|
+
# less_than_or_equal_to: {
|
1465
|
+
# id: "FieldId", # required
|
1466
|
+
# value: { # required
|
1467
|
+
# boolean_value: false,
|
1468
|
+
# double_value: 1.0,
|
1469
|
+
# string_value: "FieldValueUnionStringValueString",
|
1470
|
+
# },
|
1471
|
+
# },
|
1472
|
+
# },
|
1473
|
+
# not: {
|
1474
|
+
# # recursive CaseFilter
|
1475
|
+
# },
|
1476
|
+
# },
|
1477
|
+
# max_results: 1,
|
1478
|
+
# next_token: "NextToken",
|
1479
|
+
# search_term: "SearchCasesRequestSearchTermString",
|
1480
|
+
# sorts: [
|
1481
|
+
# {
|
1482
|
+
# field_id: "FieldId", # required
|
1483
|
+
# sort_order: "Asc", # required, accepts Asc, Desc
|
1484
|
+
# },
|
1485
|
+
# ],
|
1486
|
+
# })
|
1487
|
+
#
|
1488
|
+
# @example Response structure
|
1489
|
+
#
|
1490
|
+
# resp.cases #=> Array
|
1491
|
+
# resp.cases[0].case_id #=> String
|
1492
|
+
# resp.cases[0].fields #=> Array
|
1493
|
+
# resp.cases[0].fields[0].id #=> String
|
1494
|
+
# resp.cases[0].fields[0].value.boolean_value #=> Boolean
|
1495
|
+
# resp.cases[0].fields[0].value.double_value #=> Float
|
1496
|
+
# resp.cases[0].fields[0].value.string_value #=> String
|
1497
|
+
# resp.cases[0].tags #=> Hash
|
1498
|
+
# resp.cases[0].tags["String"] #=> String
|
1499
|
+
# resp.cases[0].template_id #=> String
|
1500
|
+
# resp.next_token #=> String
|
1501
|
+
#
|
1502
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connectcases-2022-10-03/SearchCases AWS API Documentation
|
1503
|
+
#
|
1504
|
+
# @overload search_cases(params = {})
|
1505
|
+
# @param [Hash] params ({})
|
1506
|
+
def search_cases(params = {}, options = {})
|
1507
|
+
req = build_request(:search_cases, params)
|
1508
|
+
req.send_request(options)
|
1509
|
+
end
|
1510
|
+
|
1511
|
+
# Searches for related items that are associated with a case.
|
1512
|
+
#
|
1513
|
+
# <note markdown="1"> If no filters are provided, this returns all related items associated
|
1514
|
+
# with a case.
|
1515
|
+
#
|
1516
|
+
# </note>
|
1517
|
+
#
|
1518
|
+
# @option params [required, String] :case_id
|
1519
|
+
# A unique identifier of the case.
|
1520
|
+
#
|
1521
|
+
# @option params [required, String] :domain_id
|
1522
|
+
# The unique identifier of the Cases domain.
|
1523
|
+
#
|
1524
|
+
# @option params [Array<Types::RelatedItemTypeFilter>] :filters
|
1525
|
+
# The list of types of related items and their parameters to use for
|
1526
|
+
# filtering.
|
1527
|
+
#
|
1528
|
+
# @option params [Integer] :max_results
|
1529
|
+
# The maximum number of results to return per page.
|
1530
|
+
#
|
1531
|
+
# @option params [String] :next_token
|
1532
|
+
# The token for the next set of results. Use the value returned in the
|
1533
|
+
# previous response in the next request to retrieve the next set of
|
1534
|
+
# results.
|
1535
|
+
#
|
1536
|
+
# @return [Types::SearchRelatedItemsResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
1537
|
+
#
|
1538
|
+
# * {Types::SearchRelatedItemsResponse#next_token #next_token} => String
|
1539
|
+
# * {Types::SearchRelatedItemsResponse#related_items #related_items} => Array<Types::SearchRelatedItemsResponseItem>
|
1540
|
+
#
|
1541
|
+
# The returned {Seahorse::Client::Response response} is a pageable response and is Enumerable. For details on usage see {Aws::PageableResponse PageableResponse}.
|
1542
|
+
#
|
1543
|
+
# @example Request syntax with placeholder values
|
1544
|
+
#
|
1545
|
+
# resp = client.search_related_items({
|
1546
|
+
# case_id: "CaseId", # required
|
1547
|
+
# domain_id: "DomainId", # required
|
1548
|
+
# filters: [
|
1549
|
+
# {
|
1550
|
+
# comment: {
|
1551
|
+
# },
|
1552
|
+
# contact: {
|
1553
|
+
# channel: ["Channel"],
|
1554
|
+
# contact_arn: "ContactArn",
|
1555
|
+
# },
|
1556
|
+
# },
|
1557
|
+
# ],
|
1558
|
+
# max_results: 1,
|
1559
|
+
# next_token: "NextToken",
|
1560
|
+
# })
|
1561
|
+
#
|
1562
|
+
# @example Response structure
|
1563
|
+
#
|
1564
|
+
# resp.next_token #=> String
|
1565
|
+
# resp.related_items #=> Array
|
1566
|
+
# resp.related_items[0].association_time #=> Time
|
1567
|
+
# resp.related_items[0].content.comment.body #=> String
|
1568
|
+
# resp.related_items[0].content.comment.content_type #=> String, one of "Text/Plain"
|
1569
|
+
# resp.related_items[0].content.contact.channel #=> String
|
1570
|
+
# resp.related_items[0].content.contact.connected_to_system_time #=> Time
|
1571
|
+
# resp.related_items[0].content.contact.contact_arn #=> String
|
1572
|
+
# resp.related_items[0].related_item_id #=> String
|
1573
|
+
# resp.related_items[0].tags #=> Hash
|
1574
|
+
# resp.related_items[0].tags["String"] #=> String
|
1575
|
+
# resp.related_items[0].type #=> String, one of "Contact", "Comment"
|
1576
|
+
#
|
1577
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connectcases-2022-10-03/SearchRelatedItems AWS API Documentation
|
1578
|
+
#
|
1579
|
+
# @overload search_related_items(params = {})
|
1580
|
+
# @param [Hash] params ({})
|
1581
|
+
def search_related_items(params = {}, options = {})
|
1582
|
+
req = build_request(:search_related_items, params)
|
1583
|
+
req.send_request(options)
|
1584
|
+
end
|
1585
|
+
|
1586
|
+
# Adds tags to a resource.
|
1587
|
+
#
|
1588
|
+
# @option params [required, String] :arn
|
1589
|
+
# The Amazon Resource Name (ARN)
|
1590
|
+
#
|
1591
|
+
# @option params [required, Hash<String,String>] :tags
|
1592
|
+
# A map of of key-value pairs that represent tags on a resource. Tags
|
1593
|
+
# are used to organize, track, or control access for this resource.
|
1594
|
+
#
|
1595
|
+
# @return [Struct] Returns an empty {Seahorse::Client::Response response}.
|
1596
|
+
#
|
1597
|
+
# @example Request syntax with placeholder values
|
1598
|
+
#
|
1599
|
+
# resp = client.tag_resource({
|
1600
|
+
# arn: "Arn", # required
|
1601
|
+
# tags: { # required
|
1602
|
+
# "String" => "String",
|
1603
|
+
# },
|
1604
|
+
# })
|
1605
|
+
#
|
1606
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connectcases-2022-10-03/TagResource AWS API Documentation
|
1607
|
+
#
|
1608
|
+
# @overload tag_resource(params = {})
|
1609
|
+
# @param [Hash] params ({})
|
1610
|
+
def tag_resource(params = {}, options = {})
|
1611
|
+
req = build_request(:tag_resource, params)
|
1612
|
+
req.send_request(options)
|
1613
|
+
end
|
1614
|
+
|
1615
|
+
# Untags a resource.
|
1616
|
+
#
|
1617
|
+
# @option params [required, String] :arn
|
1618
|
+
# The Amazon Resource Name (ARN)
|
1619
|
+
#
|
1620
|
+
# @option params [required, Array<String>] :tag_keys
|
1621
|
+
# List of tag keys.
|
1622
|
+
#
|
1623
|
+
# @return [Struct] Returns an empty {Seahorse::Client::Response response}.
|
1624
|
+
#
|
1625
|
+
# @example Request syntax with placeholder values
|
1626
|
+
#
|
1627
|
+
# resp = client.untag_resource({
|
1628
|
+
# arn: "Arn", # required
|
1629
|
+
# tag_keys: ["TagKey"], # required
|
1630
|
+
# })
|
1631
|
+
#
|
1632
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connectcases-2022-10-03/UntagResource AWS API Documentation
|
1633
|
+
#
|
1634
|
+
# @overload untag_resource(params = {})
|
1635
|
+
# @param [Hash] params ({})
|
1636
|
+
def untag_resource(params = {}, options = {})
|
1637
|
+
req = build_request(:untag_resource, params)
|
1638
|
+
req.send_request(options)
|
1639
|
+
end
|
1640
|
+
|
1641
|
+
# Updates the values of fields on a case. Fields to be updated are
|
1642
|
+
# received as an array of id/value pairs identical to the `CreateCase`
|
1643
|
+
# input .
|
1644
|
+
#
|
1645
|
+
# If the action is successful, the service sends back an HTTP 200
|
1646
|
+
# response with an empty HTTP body.
|
1647
|
+
#
|
1648
|
+
# @option params [required, String] :case_id
|
1649
|
+
# A unique identifier of the case.
|
1650
|
+
#
|
1651
|
+
# @option params [required, String] :domain_id
|
1652
|
+
# The unique identifier of the Cases domain.
|
1653
|
+
#
|
1654
|
+
# @option params [required, Array<Types::FieldValue>] :fields
|
1655
|
+
# An array of objects with `fieldId` (matching ListFields/DescribeField)
|
1656
|
+
# and value union data, structured identical to `CreateCase`.
|
1657
|
+
#
|
1658
|
+
# @return [Struct] Returns an empty {Seahorse::Client::Response response}.
|
1659
|
+
#
|
1660
|
+
# @example Request syntax with placeholder values
|
1661
|
+
#
|
1662
|
+
# resp = client.update_case({
|
1663
|
+
# case_id: "CaseId", # required
|
1664
|
+
# domain_id: "DomainId", # required
|
1665
|
+
# fields: [ # required
|
1666
|
+
# {
|
1667
|
+
# id: "FieldId", # required
|
1668
|
+
# value: { # required
|
1669
|
+
# boolean_value: false,
|
1670
|
+
# double_value: 1.0,
|
1671
|
+
# string_value: "FieldValueUnionStringValueString",
|
1672
|
+
# },
|
1673
|
+
# },
|
1674
|
+
# ],
|
1675
|
+
# })
|
1676
|
+
#
|
1677
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connectcases-2022-10-03/UpdateCase AWS API Documentation
|
1678
|
+
#
|
1679
|
+
# @overload update_case(params = {})
|
1680
|
+
# @param [Hash] params ({})
|
1681
|
+
def update_case(params = {}, options = {})
|
1682
|
+
req = build_request(:update_case, params)
|
1683
|
+
req.send_request(options)
|
1684
|
+
end
|
1685
|
+
|
1686
|
+
# Updates the properties of an existing field.
|
1687
|
+
#
|
1688
|
+
# @option params [String] :description
|
1689
|
+
# The description of a field.
|
1690
|
+
#
|
1691
|
+
# @option params [required, String] :domain_id
|
1692
|
+
# The unique identifier of the Cases domain.
|
1693
|
+
#
|
1694
|
+
# @option params [required, String] :field_id
|
1695
|
+
# The unique identifier of a field.
|
1696
|
+
#
|
1697
|
+
# @option params [String] :name
|
1698
|
+
# The name of the field.
|
1699
|
+
#
|
1700
|
+
# @return [Struct] Returns an empty {Seahorse::Client::Response response}.
|
1701
|
+
#
|
1702
|
+
# @example Request syntax with placeholder values
|
1703
|
+
#
|
1704
|
+
# resp = client.update_field({
|
1705
|
+
# description: "FieldDescription",
|
1706
|
+
# domain_id: "DomainId", # required
|
1707
|
+
# field_id: "FieldId", # required
|
1708
|
+
# name: "FieldName",
|
1709
|
+
# })
|
1710
|
+
#
|
1711
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connectcases-2022-10-03/UpdateField AWS API Documentation
|
1712
|
+
#
|
1713
|
+
# @overload update_field(params = {})
|
1714
|
+
# @param [Hash] params ({})
|
1715
|
+
def update_field(params = {}, options = {})
|
1716
|
+
req = build_request(:update_field, params)
|
1717
|
+
req.send_request(options)
|
1718
|
+
end
|
1719
|
+
|
1720
|
+
# Updates the attributes of an existing layout.
|
1721
|
+
#
|
1722
|
+
# If the action is successful, the service sends back an HTTP 200
|
1723
|
+
# response with an empty HTTP body.
|
1724
|
+
#
|
1725
|
+
# A `ValidationException` is returned when you add non-existent
|
1726
|
+
# `fieldIds` to a layout.
|
1727
|
+
#
|
1728
|
+
# <note markdown="1"> Title and Status fields cannot be part of layouts because they are not
|
1729
|
+
# configurable.
|
1730
|
+
#
|
1731
|
+
# </note>
|
1732
|
+
#
|
1733
|
+
# @option params [Types::LayoutContent] :content
|
1734
|
+
# Information about which fields will be present in the layout, the
|
1735
|
+
# order of the fields, and a read-only attribute of the field.
|
1736
|
+
#
|
1737
|
+
# @option params [required, String] :domain_id
|
1738
|
+
# The unique identifier of the Cases domain.
|
1739
|
+
#
|
1740
|
+
# @option params [required, String] :layout_id
|
1741
|
+
# The unique identifier of the layout.
|
1742
|
+
#
|
1743
|
+
# @option params [String] :name
|
1744
|
+
# The name of the layout. It must be unique per domain.
|
1745
|
+
#
|
1746
|
+
# @return [Struct] Returns an empty {Seahorse::Client::Response response}.
|
1747
|
+
#
|
1748
|
+
# @example Request syntax with placeholder values
|
1749
|
+
#
|
1750
|
+
# resp = client.update_layout({
|
1751
|
+
# content: {
|
1752
|
+
# basic: {
|
1753
|
+
# more_info: {
|
1754
|
+
# sections: [
|
1755
|
+
# {
|
1756
|
+
# field_group: {
|
1757
|
+
# fields: [ # required
|
1758
|
+
# {
|
1759
|
+
# id: "FieldId", # required
|
1760
|
+
# },
|
1761
|
+
# ],
|
1762
|
+
# name: "FieldGroupNameString",
|
1763
|
+
# },
|
1764
|
+
# },
|
1765
|
+
# ],
|
1766
|
+
# },
|
1767
|
+
# top_panel: {
|
1768
|
+
# sections: [
|
1769
|
+
# {
|
1770
|
+
# field_group: {
|
1771
|
+
# fields: [ # required
|
1772
|
+
# {
|
1773
|
+
# id: "FieldId", # required
|
1774
|
+
# },
|
1775
|
+
# ],
|
1776
|
+
# name: "FieldGroupNameString",
|
1777
|
+
# },
|
1778
|
+
# },
|
1779
|
+
# ],
|
1780
|
+
# },
|
1781
|
+
# },
|
1782
|
+
# },
|
1783
|
+
# domain_id: "DomainId", # required
|
1784
|
+
# layout_id: "LayoutId", # required
|
1785
|
+
# name: "LayoutName",
|
1786
|
+
# })
|
1787
|
+
#
|
1788
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connectcases-2022-10-03/UpdateLayout AWS API Documentation
|
1789
|
+
#
|
1790
|
+
# @overload update_layout(params = {})
|
1791
|
+
# @param [Hash] params ({})
|
1792
|
+
def update_layout(params = {}, options = {})
|
1793
|
+
req = build_request(:update_layout, params)
|
1794
|
+
req.send_request(options)
|
1795
|
+
end
|
1796
|
+
|
1797
|
+
# Updates the attributes of an existing template. The template
|
1798
|
+
# attributes that can be modified include `name`, `description`,
|
1799
|
+
# `layouts`, and `requiredFields`. At least one of these attributes must
|
1800
|
+
# not be null. If a null value is provided for a given attribute, that
|
1801
|
+
# attribute is ignored and its current value is preserved.
|
1802
|
+
#
|
1803
|
+
# @option params [String] :description
|
1804
|
+
# A brief description of the template.
|
1805
|
+
#
|
1806
|
+
# @option params [required, String] :domain_id
|
1807
|
+
# The unique identifier of the Cases domain.
|
1808
|
+
#
|
1809
|
+
# @option params [Types::LayoutConfiguration] :layout_configuration
|
1810
|
+
# Configuration of layouts associated to the template.
|
1811
|
+
#
|
1812
|
+
# @option params [String] :name
|
1813
|
+
# The name of the template. It must be unique per domain.
|
1814
|
+
#
|
1815
|
+
# @option params [Array<Types::RequiredField>] :required_fields
|
1816
|
+
# A list of fields that must contain a value for a case to be
|
1817
|
+
# successfully created with this template.
|
1818
|
+
#
|
1819
|
+
# @option params [required, String] :template_id
|
1820
|
+
# A unique identifier for the template.
|
1821
|
+
#
|
1822
|
+
# @return [Struct] Returns an empty {Seahorse::Client::Response response}.
|
1823
|
+
#
|
1824
|
+
# @example Request syntax with placeholder values
|
1825
|
+
#
|
1826
|
+
# resp = client.update_template({
|
1827
|
+
# description: "TemplateDescription",
|
1828
|
+
# domain_id: "DomainId", # required
|
1829
|
+
# layout_configuration: {
|
1830
|
+
# default_layout: "LayoutId",
|
1831
|
+
# },
|
1832
|
+
# name: "TemplateName",
|
1833
|
+
# required_fields: [
|
1834
|
+
# {
|
1835
|
+
# field_id: "FieldId", # required
|
1836
|
+
# },
|
1837
|
+
# ],
|
1838
|
+
# template_id: "TemplateId", # required
|
1839
|
+
# })
|
1840
|
+
#
|
1841
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connectcases-2022-10-03/UpdateTemplate AWS API Documentation
|
1842
|
+
#
|
1843
|
+
# @overload update_template(params = {})
|
1844
|
+
# @param [Hash] params ({})
|
1845
|
+
def update_template(params = {}, options = {})
|
1846
|
+
req = build_request(:update_template, params)
|
1847
|
+
req.send_request(options)
|
1848
|
+
end
|
1849
|
+
|
1850
|
+
# @!endgroup
|
1851
|
+
|
1852
|
+
# @param params ({})
|
1853
|
+
# @api private
|
1854
|
+
def build_request(operation_name, params = {})
|
1855
|
+
handlers = @handlers.for(operation_name)
|
1856
|
+
context = Seahorse::Client::RequestContext.new(
|
1857
|
+
operation_name: operation_name,
|
1858
|
+
operation: config.api.operation(operation_name),
|
1859
|
+
client: self,
|
1860
|
+
params: params,
|
1861
|
+
config: config)
|
1862
|
+
context[:gem_name] = 'aws-sdk-connectcases'
|
1863
|
+
context[:gem_version] = '1.0.0'
|
1864
|
+
Seahorse::Client::Request.new(handlers, context)
|
1865
|
+
end
|
1866
|
+
|
1867
|
+
# @api private
|
1868
|
+
# @deprecated
|
1869
|
+
def waiter_names
|
1870
|
+
[]
|
1871
|
+
end
|
1872
|
+
|
1873
|
+
class << self
|
1874
|
+
|
1875
|
+
# @api private
|
1876
|
+
attr_reader :identifier
|
1877
|
+
|
1878
|
+
# @api private
|
1879
|
+
def errors_module
|
1880
|
+
Errors
|
1881
|
+
end
|
1882
|
+
|
1883
|
+
end
|
1884
|
+
end
|
1885
|
+
end
|