aws-sdk-connect 1.43.0 → 1.44.0

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data/CHANGELOG.md CHANGED
@@ -1,6 +1,11 @@
1
1
  Unreleased Changes
2
2
  ------------------
3
3
 
4
+ 1.44.0 (2021-05-07)
5
+ ------------------
6
+
7
+ * Feature - Adds tagging support for Connect APIs CreateIntegrationAssociation and CreateUseCase.
8
+
4
9
  1.43.0 (2021-04-28)
5
10
  ------------------
6
11
 
data/VERSION CHANGED
@@ -1 +1 @@
1
- 1.43.0
1
+ 1.44.0
@@ -48,6 +48,6 @@ require_relative 'aws-sdk-connect/customizations'
48
48
  # @!group service
49
49
  module Aws::Connect
50
50
 
51
- GEM_VERSION = '1.43.0'
51
+ GEM_VERSION = '1.44.0'
52
52
 
53
53
  end
@@ -672,6 +672,13 @@ module Aws::Connect
672
672
  # Service (Amazon S3) or Amazon Kinesis. It also does not allow for any
673
673
  # configurations on features, such as Contact Lens for Amazon Connect.
674
674
  #
675
+ # Amazon Connect enforces a limit on the total number of instances that
676
+ # you can create or delete in 30 days. If you exceed this limit, you
677
+ # will get an error message indicating there has been an excessive
678
+ # number of attempts at creating or deleting instances. You must wait 30
679
+ # days before you can restart creating and deleting instances in your
680
+ # account.
681
+ #
675
682
  # @option params [String] :client_token
676
683
  # The idempotency token.
677
684
  #
@@ -720,9 +727,6 @@ module Aws::Connect
720
727
  req.send_request(options)
721
728
  end
722
729
 
723
- # This API is in preview release for Amazon Connect and is subject to
724
- # change.
725
- #
726
730
  # Create an AppIntegration association with an Amazon Connect instance.
727
731
  #
728
732
  # @option params [required, String] :instance_id
@@ -743,6 +747,9 @@ module Aws::Connect
743
747
  # @option params [required, String] :source_type
744
748
  # The type of the data source.
745
749
  #
750
+ # @option params [Hash<String,String>] :tags
751
+ # One or more tags.
752
+ #
746
753
  # @return [Types::CreateIntegrationAssociationResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
747
754
  #
748
755
  # * {Types::CreateIntegrationAssociationResponse#integration_association_id #integration_association_id} => String
@@ -757,6 +764,9 @@ module Aws::Connect
757
764
  # source_application_url: "URI", # required
758
765
  # source_application_name: "SourceApplicationName", # required
759
766
  # source_type: "SALESFORCE", # required, accepts SALESFORCE, ZENDESK
767
+ # tags: {
768
+ # "TagKey" => "TagValue",
769
+ # },
760
770
  # })
761
771
  #
762
772
  # @example Response structure
@@ -978,9 +988,6 @@ module Aws::Connect
978
988
  req.send_request(options)
979
989
  end
980
990
 
981
- # This API is in preview release for Amazon Connect and is subject to
982
- # change.
983
- #
984
991
  # Creates a use case for an AppIntegration association.
985
992
  #
986
993
  # @option params [required, String] :instance_id
@@ -994,6 +1001,9 @@ module Aws::Connect
994
1001
  # Each AppIntegration association can have only one of each use case
995
1002
  # type.
996
1003
  #
1004
+ # @option params [Hash<String,String>] :tags
1005
+ # One or more tags.
1006
+ #
997
1007
  # @return [Types::CreateUseCaseResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
998
1008
  #
999
1009
  # * {Types::CreateUseCaseResponse#use_case_id #use_case_id} => String
@@ -1005,6 +1015,9 @@ module Aws::Connect
1005
1015
  # instance_id: "InstanceId", # required
1006
1016
  # integration_association_id: "IntegrationAssociationId", # required
1007
1017
  # use_case_type: "RULES_EVALUATION", # required, accepts RULES_EVALUATION
1018
+ # tags: {
1019
+ # "TagKey" => "TagValue",
1020
+ # },
1008
1021
  # })
1009
1022
  #
1010
1023
  # @example Response structure
@@ -1166,6 +1179,13 @@ module Aws::Connect
1166
1179
  #
1167
1180
  # Deletes the Amazon Connect instance.
1168
1181
  #
1182
+ # Amazon Connect enforces a limit on the total number of instances that
1183
+ # you can create or delete in 30 days. If you exceed this limit, you
1184
+ # will get an error message indicating there has been an excessive
1185
+ # number of attempts at creating or deleting instances. You must wait 30
1186
+ # days before you can restart creating and deleting instances in your
1187
+ # account.
1188
+ #
1169
1189
  # @option params [required, String] :instance_id
1170
1190
  # The identifier of the Amazon Connect instance.
1171
1191
  #
@@ -1186,9 +1206,6 @@ module Aws::Connect
1186
1206
  req.send_request(options)
1187
1207
  end
1188
1208
 
1189
- # This API is in preview release for Amazon Connect and is subject to
1190
- # change.
1191
- #
1192
1209
  # Deletes an AppIntegration association from an Amazon Connect instance.
1193
1210
  # The association must not have any use cases associated with it.
1194
1211
  #
@@ -1245,9 +1262,6 @@ module Aws::Connect
1245
1262
  req.send_request(options)
1246
1263
  end
1247
1264
 
1248
- # This API is in preview release for Amazon Connect and is subject to
1249
- # change.
1250
- #
1251
1265
  # Deletes a use case from an AppIntegration association.
1252
1266
  #
1253
1267
  # @option params [required, String] :instance_id
@@ -2306,6 +2320,15 @@ module Aws::Connect
2306
2320
 
2307
2321
  # Retrieves a token for federation.
2308
2322
  #
2323
+ # <note markdown="1"> This API doesn't support root users. If you try to invoke
2324
+ # GetFederationToken with root credentials, an error message similar to
2325
+ # the following one appears:
2326
+ #
2327
+ # `Provided identity: Principal: .... User: .... cannot be used for
2328
+ # federation with Amazon Connect`
2329
+ #
2330
+ # </note>
2331
+ #
2309
2332
  # @option params [required, String] :instance_id
2310
2333
  # The identifier of the Amazon Connect instance.
2311
2334
  #
@@ -2373,14 +2396,17 @@ module Aws::Connect
2373
2396
  # both queue IDs and queue ARNs in the same request. VOICE, CHAT, and
2374
2397
  # TASK channels are supported.
2375
2398
  #
2399
+ # <note markdown="1"> To filter by `Queues`, enter the queue ID/ARN, not the name of the
2400
+ # queue.
2401
+ #
2402
+ # </note>
2403
+ #
2376
2404
  # @option params [Array<String>] :groupings
2377
2405
  # The grouping applied to the metrics returned. For example, when
2378
2406
  # results are grouped by queue, the metrics returned are grouped by
2379
2407
  # queue. The values returned apply to the metrics for each queue rather
2380
2408
  # than aggregated for all queues.
2381
2409
  #
2382
- # The only supported grouping is `QUEUE`.
2383
- #
2384
2410
  # If no grouping is specified, a summary of metrics for all queues is
2385
2411
  # returned.
2386
2412
  #
@@ -2536,13 +2562,15 @@ module Aws::Connect
2536
2562
  #
2537
2563
  # SERVICE\_LEVEL
2538
2564
  #
2539
- # : Unit: PERCENT
2565
+ # : You can include up to 20 SERVICE\_LEVEL metrics in a request.
2566
+ #
2567
+ # Unit: PERCENT
2540
2568
  #
2541
2569
  # Statistic: AVG
2542
2570
  #
2543
- # Threshold: Only "Less than" comparisons are supported, with the
2544
- # following service level thresholds: 15, 20, 25, 30, 45, 60, 90, 120,
2545
- # 180, 240, 300, 600
2571
+ # Threshold: For `ThresholdValue`, enter any whole number from 1 to
2572
+ # 604800 (inclusive), in seconds. For `Comparison`, you must enter
2573
+ # `LT` (for "Less than").
2546
2574
  #
2547
2575
  #
2548
2576
  #
@@ -2938,9 +2966,6 @@ module Aws::Connect
2938
2966
  req.send_request(options)
2939
2967
  end
2940
2968
 
2941
- # This API is in preview release for Amazon Connect and is subject to
2942
- # change.
2943
- #
2944
2969
  # Provides summary information about the AppIntegration associations for
2945
2970
  # the specified Amazon Connect instance.
2946
2971
  #
@@ -3253,6 +3278,11 @@ module Aws::Connect
3253
3278
  # Provides information about the queues for the specified Amazon Connect
3254
3279
  # instance.
3255
3280
  #
3281
+ # If you do not specify a `QueueTypes` parameter, both standard and
3282
+ # agent queues are returned. This might cause an unexpected truncation
3283
+ # of results if you have more than 1000 agents and you limit the number
3284
+ # of results of the API call in code.
3285
+ #
3256
3286
  # For more information about queues, see [Queues: Standard and Agent][1]
3257
3287
  # in the *Amazon Connect Administrator Guide*.
3258
3288
  #
@@ -3610,9 +3640,6 @@ module Aws::Connect
3610
3640
  req.send_request(options)
3611
3641
  end
3612
3642
 
3613
- # This API is in preview release for Amazon Connect and is subject to
3614
- # change.
3615
- #
3616
3643
  # Lists the use cases.
3617
3644
  #
3618
3645
  # @option params [required, String] :instance_id
@@ -3809,7 +3836,7 @@ module Aws::Connect
3809
3836
  # A 429 error occurs in two situations:
3810
3837
  #
3811
3838
  # * API rate limit is exceeded. API TPS throttling returns a
3812
- # `TooManyRequests` exception from the API Gateway.
3839
+ # `TooManyRequests` exception.
3813
3840
  #
3814
3841
  # * The [quota for concurrent active chats][2] is exceeded. Active chat
3815
3842
  # throttling returns a `LimitExceededException`.
@@ -4300,21 +4327,23 @@ module Aws::Connect
4300
4327
  req.send_request(options)
4301
4328
  end
4302
4329
 
4303
- # Creates or updates the contact attributes associated with the
4330
+ # Creates or updates user-defined contact attributes associated with the
4304
4331
  # specified contact.
4305
4332
  #
4306
- # You can add or update attributes for both ongoing and completed
4307
- # contacts. For example, while the call is active, you can update the
4308
- # customer's name or the reason the customer called. You can add notes
4309
- # about steps that the agent took during the call that display to the
4310
- # next agent that takes the call. You can also update attributes for a
4311
- # contact using data from your CRM application and save the data with
4312
- # the contact in Amazon Connect. You could also flag calls for
4333
+ # You can create or update user-defined attributes for both ongoing and
4334
+ # completed contacts. For example, while the call is active, you can
4335
+ # update the customer's name or the reason the customer called. You can
4336
+ # add notes about steps that the agent took during the call that display
4337
+ # to the next agent that takes the call. You can also update attributes
4338
+ # for a contact using data from your CRM application and save the data
4339
+ # with the contact in Amazon Connect. You could also flag calls for
4313
4340
  # additional analysis, such as legal review or to identify abusive
4314
4341
  # callers.
4315
4342
  #
4316
4343
  # Contact attributes are available in Amazon Connect for 24 months, and
4317
- # are then deleted.
4344
+ # are then deleted. For information about CTR retention and the maximum
4345
+ # size of the CTR attributes section, see [Feature specifications][1] in
4346
+ # the *Amazon Connect Administrator Guide*.
4318
4347
  #
4319
4348
  # **Important:** You cannot use the operation to update attributes for
4320
4349
  # contacts that occurred prior to the release of the API, which was
@@ -4325,6 +4354,10 @@ module Aws::Connect
4325
4354
  # that were initiated prior to the release of the API but are still
4326
4355
  # active in your instance.
4327
4356
  #
4357
+ #
4358
+ #
4359
+ # [1]: https://docs.aws.amazon.com/connect/latest/adminguide/amazon-connect-service-limits.html#feature-limits
4360
+ #
4328
4361
  # @option params [required, String] :initial_contact_id
4329
4362
  # The identifier of the contact. This is the identifier of the contact
4330
4363
  # associated with the first interaction with the contact center.
@@ -5207,7 +5240,7 @@ module Aws::Connect
5207
5240
  params: params,
5208
5241
  config: config)
5209
5242
  context[:gem_name] = 'aws-sdk-connect'
5210
- context[:gem_version] = '1.43.0'
5243
+ context[:gem_version] = '1.44.0'
5211
5244
  Seahorse::Client::Request.new(handlers, context)
5212
5245
  end
5213
5246
 
@@ -528,6 +528,7 @@ module Aws::Connect
528
528
  CreateIntegrationAssociationRequest.add_member(:source_application_url, Shapes::ShapeRef.new(shape: URI, required: true, location_name: "SourceApplicationUrl"))
529
529
  CreateIntegrationAssociationRequest.add_member(:source_application_name, Shapes::ShapeRef.new(shape: SourceApplicationName, required: true, location_name: "SourceApplicationName"))
530
530
  CreateIntegrationAssociationRequest.add_member(:source_type, Shapes::ShapeRef.new(shape: SourceType, required: true, location_name: "SourceType"))
531
+ CreateIntegrationAssociationRequest.add_member(:tags, Shapes::ShapeRef.new(shape: TagMap, location_name: "Tags"))
531
532
  CreateIntegrationAssociationRequest.struct_class = Types::CreateIntegrationAssociationRequest
532
533
 
533
534
  CreateIntegrationAssociationResponse.add_member(:integration_association_id, Shapes::ShapeRef.new(shape: IntegrationAssociationId, location_name: "IntegrationAssociationId"))
@@ -575,6 +576,7 @@ module Aws::Connect
575
576
  CreateUseCaseRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location: "uri", location_name: "InstanceId"))
576
577
  CreateUseCaseRequest.add_member(:integration_association_id, Shapes::ShapeRef.new(shape: IntegrationAssociationId, required: true, location: "uri", location_name: "IntegrationAssociationId"))
577
578
  CreateUseCaseRequest.add_member(:use_case_type, Shapes::ShapeRef.new(shape: UseCaseType, required: true, location_name: "UseCaseType"))
579
+ CreateUseCaseRequest.add_member(:tags, Shapes::ShapeRef.new(shape: TagMap, location_name: "Tags"))
578
580
  CreateUseCaseRequest.struct_class = Types::CreateUseCaseRequest
579
581
 
580
582
  CreateUseCaseResponse.add_member(:use_case_id, Shapes::ShapeRef.new(shape: UseCaseId, location_name: "UseCaseId"))
@@ -576,6 +576,9 @@ module Aws::Connect
576
576
  # source_application_url: "URI", # required
577
577
  # source_application_name: "SourceApplicationName", # required
578
578
  # source_type: "SALESFORCE", # required, accepts SALESFORCE, ZENDESK
579
+ # tags: {
580
+ # "TagKey" => "TagValue",
581
+ # },
579
582
  # }
580
583
  #
581
584
  # @!attribute [rw] instance_id
@@ -602,6 +605,10 @@ module Aws::Connect
602
605
  # The type of the data source.
603
606
  # @return [String]
604
607
  #
608
+ # @!attribute [rw] tags
609
+ # One or more tags.
610
+ # @return [Hash<String,String>]
611
+ #
605
612
  # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/CreateIntegrationAssociationRequest AWS API Documentation
606
613
  #
607
614
  class CreateIntegrationAssociationRequest < Struct.new(
@@ -610,7 +617,8 @@ module Aws::Connect
610
617
  :integration_arn,
611
618
  :source_application_url,
612
619
  :source_application_name,
613
- :source_type)
620
+ :source_type,
621
+ :tags)
614
622
  SENSITIVE = []
615
623
  include Aws::Structure
616
624
  end
@@ -891,6 +899,9 @@ module Aws::Connect
891
899
  # instance_id: "InstanceId", # required
892
900
  # integration_association_id: "IntegrationAssociationId", # required
893
901
  # use_case_type: "RULES_EVALUATION", # required, accepts RULES_EVALUATION
902
+ # tags: {
903
+ # "TagKey" => "TagValue",
904
+ # },
894
905
  # }
895
906
  #
896
907
  # @!attribute [rw] instance_id
@@ -907,12 +918,17 @@ module Aws::Connect
907
918
  # type.
908
919
  # @return [String]
909
920
  #
921
+ # @!attribute [rw] tags
922
+ # One or more tags.
923
+ # @return [Hash<String,String>]
924
+ #
910
925
  # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/CreateUseCaseRequest AWS API Documentation
911
926
  #
912
927
  class CreateUseCaseRequest < Struct.new(
913
928
  :instance_id,
914
929
  :integration_association_id,
915
- :use_case_type)
930
+ :use_case_type,
931
+ :tags)
916
932
  SENSITIVE = []
917
933
  include Aws::Structure
918
934
  end
@@ -2398,6 +2414,11 @@ module Aws::Connect
2398
2414
  # with the queues or channels included in the filter. You can include
2399
2415
  # both queue IDs and queue ARNs in the same request. VOICE, CHAT, and
2400
2416
  # TASK channels are supported.
2417
+ #
2418
+ # <note markdown="1"> To filter by `Queues`, enter the queue ID/ARN, not the name of the
2419
+ # queue.
2420
+ #
2421
+ # </note>
2401
2422
  # @return [Types::Filters]
2402
2423
  #
2403
2424
  # @!attribute [rw] groupings
@@ -2406,8 +2427,6 @@ module Aws::Connect
2406
2427
  # queue. The values returned apply to the metrics for each queue
2407
2428
  # rather than aggregated for all queues.
2408
2429
  #
2409
- # The only supported grouping is `QUEUE`.
2410
- #
2411
2430
  # If no grouping is specified, a summary of metrics for all queues is
2412
2431
  # returned.
2413
2432
  # @return [Array<String>]
@@ -2564,13 +2583,15 @@ module Aws::Connect
2564
2583
  #
2565
2584
  # SERVICE\_LEVEL
2566
2585
  #
2567
- # : Unit: PERCENT
2586
+ # : You can include up to 20 SERVICE\_LEVEL metrics in a request.
2587
+ #
2588
+ # Unit: PERCENT
2568
2589
  #
2569
2590
  # Statistic: AVG
2570
2591
  #
2571
- # Threshold: Only "Less than" comparisons are supported, with the
2572
- # following service level thresholds: 15, 20, 25, 30, 45, 60, 90,
2573
- # 120, 180, 240, 300, 600
2592
+ # Threshold: For `ThresholdValue`, enter any whole number from 1 to
2593
+ # 604800 (inclusive), in seconds. For `Comparison`, you must enter
2594
+ # `LT` (for "Less than").
2574
2595
  #
2575
2596
  #
2576
2597
  #
@@ -4654,6 +4675,12 @@ module Aws::Connect
4654
4675
  # @!attribute [rw] concurrency
4655
4676
  # The number of contacts an agent can have on a channel
4656
4677
  # simultaneously.
4678
+ #
4679
+ # Valid Range for `VOICE`\: Minimum value of 1. Maximum value of 1.
4680
+ #
4681
+ # Valid Range for `CHAT`\: Minimum value of 1. Maximum value of 5.
4682
+ #
4683
+ # Valid Range for `TASK`\: Minimum value of 1. Maximum value of 10.
4657
4684
  # @return [Integer]
4658
4685
  #
4659
4686
  # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/MediaConcurrency AWS API Documentation
metadata CHANGED
@@ -1,14 +1,14 @@
1
1
  --- !ruby/object:Gem::Specification
2
2
  name: aws-sdk-connect
3
3
  version: !ruby/object:Gem::Version
4
- version: 1.43.0
4
+ version: 1.44.0
5
5
  platform: ruby
6
6
  authors:
7
7
  - Amazon Web Services
8
8
  autorequire:
9
9
  bindir: bin
10
10
  cert_chain: []
11
- date: 2021-04-28 00:00:00.000000000 Z
11
+ date: 2021-05-07 00:00:00.000000000 Z
12
12
  dependencies:
13
13
  - !ruby/object:Gem::Dependency
14
14
  name: aws-sdk-core