aws-sdk-connect 1.43.0 → 1.44.0

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
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data/CHANGELOG.md CHANGED
@@ -1,6 +1,11 @@
1
1
  Unreleased Changes
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  ------------------
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+ 1.44.0 (2021-05-07)
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+ ------------------
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+
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+ * Feature - Adds tagging support for Connect APIs CreateIntegrationAssociation and CreateUseCase.
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+
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  1.43.0 (2021-04-28)
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  ------------------
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data/VERSION CHANGED
@@ -1 +1 @@
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- 1.43.0
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+ 1.44.0
@@ -48,6 +48,6 @@ require_relative 'aws-sdk-connect/customizations'
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  # @!group service
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  module Aws::Connect
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- GEM_VERSION = '1.43.0'
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+ GEM_VERSION = '1.44.0'
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  end
@@ -672,6 +672,13 @@ module Aws::Connect
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  # Service (Amazon S3) or Amazon Kinesis. It also does not allow for any
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  # configurations on features, such as Contact Lens for Amazon Connect.
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  #
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+ # Amazon Connect enforces a limit on the total number of instances that
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+ # you can create or delete in 30 days. If you exceed this limit, you
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+ # will get an error message indicating there has been an excessive
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+ # number of attempts at creating or deleting instances. You must wait 30
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+ # days before you can restart creating and deleting instances in your
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+ # account.
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+ #
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  # @option params [String] :client_token
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  # The idempotency token.
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  #
@@ -720,9 +727,6 @@ module Aws::Connect
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  req.send_request(options)
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  end
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- # This API is in preview release for Amazon Connect and is subject to
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- # change.
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- #
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  # Create an AppIntegration association with an Amazon Connect instance.
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  #
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  # @option params [required, String] :instance_id
@@ -743,6 +747,9 @@ module Aws::Connect
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  # @option params [required, String] :source_type
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  # The type of the data source.
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  #
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+ # @option params [Hash<String,String>] :tags
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+ # One or more tags.
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+ #
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  # @return [Types::CreateIntegrationAssociationResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
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  #
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  # * {Types::CreateIntegrationAssociationResponse#integration_association_id #integration_association_id} => String
@@ -757,6 +764,9 @@ module Aws::Connect
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  # source_application_url: "URI", # required
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  # source_application_name: "SourceApplicationName", # required
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  # source_type: "SALESFORCE", # required, accepts SALESFORCE, ZENDESK
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+ # tags: {
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+ # "TagKey" => "TagValue",
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+ # },
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  # })
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  #
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  # @example Response structure
@@ -978,9 +988,6 @@ module Aws::Connect
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  req.send_request(options)
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  end
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- # This API is in preview release for Amazon Connect and is subject to
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- # change.
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- #
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  # Creates a use case for an AppIntegration association.
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  #
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  # @option params [required, String] :instance_id
@@ -994,6 +1001,9 @@ module Aws::Connect
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  # Each AppIntegration association can have only one of each use case
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  # type.
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  #
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+ # @option params [Hash<String,String>] :tags
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+ # One or more tags.
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+ #
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  # @return [Types::CreateUseCaseResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
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  #
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  # * {Types::CreateUseCaseResponse#use_case_id #use_case_id} => String
@@ -1005,6 +1015,9 @@ module Aws::Connect
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  # instance_id: "InstanceId", # required
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  # integration_association_id: "IntegrationAssociationId", # required
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  # use_case_type: "RULES_EVALUATION", # required, accepts RULES_EVALUATION
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+ # tags: {
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+ # "TagKey" => "TagValue",
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+ # },
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  # })
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  #
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  # @example Response structure
@@ -1166,6 +1179,13 @@ module Aws::Connect
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  #
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  # Deletes the Amazon Connect instance.
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  #
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+ # Amazon Connect enforces a limit on the total number of instances that
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+ # you can create or delete in 30 days. If you exceed this limit, you
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+ # will get an error message indicating there has been an excessive
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+ # number of attempts at creating or deleting instances. You must wait 30
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+ # days before you can restart creating and deleting instances in your
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+ # account.
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+ #
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  # @option params [required, String] :instance_id
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  # The identifier of the Amazon Connect instance.
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  #
@@ -1186,9 +1206,6 @@ module Aws::Connect
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  req.send_request(options)
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  end
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- # This API is in preview release for Amazon Connect and is subject to
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- # change.
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- #
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  # Deletes an AppIntegration association from an Amazon Connect instance.
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  # The association must not have any use cases associated with it.
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  #
@@ -1245,9 +1262,6 @@ module Aws::Connect
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  req.send_request(options)
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  end
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- # This API is in preview release for Amazon Connect and is subject to
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- # change.
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- #
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  # Deletes a use case from an AppIntegration association.
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  #
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  # @option params [required, String] :instance_id
@@ -2306,6 +2320,15 @@ module Aws::Connect
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  # Retrieves a token for federation.
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  #
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+ # <note markdown="1"> This API doesn't support root users. If you try to invoke
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+ # GetFederationToken with root credentials, an error message similar to
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+ # the following one appears:
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+ #
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+ # `Provided identity: Principal: .... User: .... cannot be used for
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+ # federation with Amazon Connect`
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+ #
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+ # </note>
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+ #
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  # @option params [required, String] :instance_id
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  # The identifier of the Amazon Connect instance.
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  #
@@ -2373,14 +2396,17 @@ module Aws::Connect
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  # both queue IDs and queue ARNs in the same request. VOICE, CHAT, and
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  # TASK channels are supported.
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  #
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+ # <note markdown="1"> To filter by `Queues`, enter the queue ID/ARN, not the name of the
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+ # queue.
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+ #
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+ # </note>
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+ #
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  # @option params [Array<String>] :groupings
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  # The grouping applied to the metrics returned. For example, when
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  # results are grouped by queue, the metrics returned are grouped by
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  # queue. The values returned apply to the metrics for each queue rather
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  # than aggregated for all queues.
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  #
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- # The only supported grouping is `QUEUE`.
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- #
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  # If no grouping is specified, a summary of metrics for all queues is
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  # returned.
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  #
@@ -2536,13 +2562,15 @@ module Aws::Connect
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  #
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  # SERVICE\_LEVEL
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  #
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- # : Unit: PERCENT
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+ # : You can include up to 20 SERVICE\_LEVEL metrics in a request.
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+ #
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+ # Unit: PERCENT
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  #
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  # Statistic: AVG
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  #
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- # Threshold: Only "Less than" comparisons are supported, with the
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- # following service level thresholds: 15, 20, 25, 30, 45, 60, 90, 120,
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- # 180, 240, 300, 600
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+ # Threshold: For `ThresholdValue`, enter any whole number from 1 to
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+ # 604800 (inclusive), in seconds. For `Comparison`, you must enter
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+ # `LT` (for "Less than").
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  #
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  #
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  #
@@ -2938,9 +2966,6 @@ module Aws::Connect
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  req.send_request(options)
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  end
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- # This API is in preview release for Amazon Connect and is subject to
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- # change.
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- #
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  # Provides summary information about the AppIntegration associations for
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  # the specified Amazon Connect instance.
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  #
@@ -3253,6 +3278,11 @@ module Aws::Connect
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  # Provides information about the queues for the specified Amazon Connect
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  # instance.
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  #
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+ # If you do not specify a `QueueTypes` parameter, both standard and
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+ # agent queues are returned. This might cause an unexpected truncation
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+ # of results if you have more than 1000 agents and you limit the number
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+ # of results of the API call in code.
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+ #
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  # For more information about queues, see [Queues: Standard and Agent][1]
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  # in the *Amazon Connect Administrator Guide*.
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  #
@@ -3610,9 +3640,6 @@ module Aws::Connect
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  req.send_request(options)
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  end
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- # This API is in preview release for Amazon Connect and is subject to
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- # change.
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- #
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  # Lists the use cases.
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  #
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  # @option params [required, String] :instance_id
@@ -3809,7 +3836,7 @@ module Aws::Connect
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  # A 429 error occurs in two situations:
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  #
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  # * API rate limit is exceeded. API TPS throttling returns a
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- # `TooManyRequests` exception from the API Gateway.
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+ # `TooManyRequests` exception.
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  #
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  # * The [quota for concurrent active chats][2] is exceeded. Active chat
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  # throttling returns a `LimitExceededException`.
@@ -4300,21 +4327,23 @@ module Aws::Connect
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  req.send_request(options)
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  end
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4303
- # Creates or updates the contact attributes associated with the
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+ # Creates or updates user-defined contact attributes associated with the
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  # specified contact.
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  #
4306
- # You can add or update attributes for both ongoing and completed
4307
- # contacts. For example, while the call is active, you can update the
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- # customer's name or the reason the customer called. You can add notes
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- # about steps that the agent took during the call that display to the
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- # next agent that takes the call. You can also update attributes for a
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- # contact using data from your CRM application and save the data with
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- # the contact in Amazon Connect. You could also flag calls for
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+ # You can create or update user-defined attributes for both ongoing and
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+ # completed contacts. For example, while the call is active, you can
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+ # update the customer's name or the reason the customer called. You can
4336
+ # add notes about steps that the agent took during the call that display
4337
+ # to the next agent that takes the call. You can also update attributes
4338
+ # for a contact using data from your CRM application and save the data
4339
+ # with the contact in Amazon Connect. You could also flag calls for
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  # additional analysis, such as legal review or to identify abusive
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  # callers.
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  #
4316
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  # Contact attributes are available in Amazon Connect for 24 months, and
4317
- # are then deleted.
4344
+ # are then deleted. For information about CTR retention and the maximum
4345
+ # size of the CTR attributes section, see [Feature specifications][1] in
4346
+ # the *Amazon Connect Administrator Guide*.
4318
4347
  #
4319
4348
  # **Important:** You cannot use the operation to update attributes for
4320
4349
  # contacts that occurred prior to the release of the API, which was
@@ -4325,6 +4354,10 @@ module Aws::Connect
4325
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  # that were initiated prior to the release of the API but are still
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  # active in your instance.
4327
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  #
4357
+ #
4358
+ #
4359
+ # [1]: https://docs.aws.amazon.com/connect/latest/adminguide/amazon-connect-service-limits.html#feature-limits
4360
+ #
4328
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  # @option params [required, String] :initial_contact_id
4329
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  # The identifier of the contact. This is the identifier of the contact
4330
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  # associated with the first interaction with the contact center.
@@ -5207,7 +5240,7 @@ module Aws::Connect
5207
5240
  params: params,
5208
5241
  config: config)
5209
5242
  context[:gem_name] = 'aws-sdk-connect'
5210
- context[:gem_version] = '1.43.0'
5243
+ context[:gem_version] = '1.44.0'
5211
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  Seahorse::Client::Request.new(handlers, context)
5212
5245
  end
5213
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@@ -528,6 +528,7 @@ module Aws::Connect
528
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  CreateIntegrationAssociationRequest.add_member(:source_application_url, Shapes::ShapeRef.new(shape: URI, required: true, location_name: "SourceApplicationUrl"))
529
529
  CreateIntegrationAssociationRequest.add_member(:source_application_name, Shapes::ShapeRef.new(shape: SourceApplicationName, required: true, location_name: "SourceApplicationName"))
530
530
  CreateIntegrationAssociationRequest.add_member(:source_type, Shapes::ShapeRef.new(shape: SourceType, required: true, location_name: "SourceType"))
531
+ CreateIntegrationAssociationRequest.add_member(:tags, Shapes::ShapeRef.new(shape: TagMap, location_name: "Tags"))
531
532
  CreateIntegrationAssociationRequest.struct_class = Types::CreateIntegrationAssociationRequest
532
533
 
533
534
  CreateIntegrationAssociationResponse.add_member(:integration_association_id, Shapes::ShapeRef.new(shape: IntegrationAssociationId, location_name: "IntegrationAssociationId"))
@@ -575,6 +576,7 @@ module Aws::Connect
575
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  CreateUseCaseRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location: "uri", location_name: "InstanceId"))
576
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  CreateUseCaseRequest.add_member(:integration_association_id, Shapes::ShapeRef.new(shape: IntegrationAssociationId, required: true, location: "uri", location_name: "IntegrationAssociationId"))
577
578
  CreateUseCaseRequest.add_member(:use_case_type, Shapes::ShapeRef.new(shape: UseCaseType, required: true, location_name: "UseCaseType"))
579
+ CreateUseCaseRequest.add_member(:tags, Shapes::ShapeRef.new(shape: TagMap, location_name: "Tags"))
578
580
  CreateUseCaseRequest.struct_class = Types::CreateUseCaseRequest
579
581
 
580
582
  CreateUseCaseResponse.add_member(:use_case_id, Shapes::ShapeRef.new(shape: UseCaseId, location_name: "UseCaseId"))
@@ -576,6 +576,9 @@ module Aws::Connect
576
576
  # source_application_url: "URI", # required
577
577
  # source_application_name: "SourceApplicationName", # required
578
578
  # source_type: "SALESFORCE", # required, accepts SALESFORCE, ZENDESK
579
+ # tags: {
580
+ # "TagKey" => "TagValue",
581
+ # },
579
582
  # }
580
583
  #
581
584
  # @!attribute [rw] instance_id
@@ -602,6 +605,10 @@ module Aws::Connect
602
605
  # The type of the data source.
603
606
  # @return [String]
604
607
  #
608
+ # @!attribute [rw] tags
609
+ # One or more tags.
610
+ # @return [Hash<String,String>]
611
+ #
605
612
  # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/CreateIntegrationAssociationRequest AWS API Documentation
606
613
  #
607
614
  class CreateIntegrationAssociationRequest < Struct.new(
@@ -610,7 +617,8 @@ module Aws::Connect
610
617
  :integration_arn,
611
618
  :source_application_url,
612
619
  :source_application_name,
613
- :source_type)
620
+ :source_type,
621
+ :tags)
614
622
  SENSITIVE = []
615
623
  include Aws::Structure
616
624
  end
@@ -891,6 +899,9 @@ module Aws::Connect
891
899
  # instance_id: "InstanceId", # required
892
900
  # integration_association_id: "IntegrationAssociationId", # required
893
901
  # use_case_type: "RULES_EVALUATION", # required, accepts RULES_EVALUATION
902
+ # tags: {
903
+ # "TagKey" => "TagValue",
904
+ # },
894
905
  # }
895
906
  #
896
907
  # @!attribute [rw] instance_id
@@ -907,12 +918,17 @@ module Aws::Connect
907
918
  # type.
908
919
  # @return [String]
909
920
  #
921
+ # @!attribute [rw] tags
922
+ # One or more tags.
923
+ # @return [Hash<String,String>]
924
+ #
910
925
  # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/CreateUseCaseRequest AWS API Documentation
911
926
  #
912
927
  class CreateUseCaseRequest < Struct.new(
913
928
  :instance_id,
914
929
  :integration_association_id,
915
- :use_case_type)
930
+ :use_case_type,
931
+ :tags)
916
932
  SENSITIVE = []
917
933
  include Aws::Structure
918
934
  end
@@ -2398,6 +2414,11 @@ module Aws::Connect
2398
2414
  # with the queues or channels included in the filter. You can include
2399
2415
  # both queue IDs and queue ARNs in the same request. VOICE, CHAT, and
2400
2416
  # TASK channels are supported.
2417
+ #
2418
+ # <note markdown="1"> To filter by `Queues`, enter the queue ID/ARN, not the name of the
2419
+ # queue.
2420
+ #
2421
+ # </note>
2401
2422
  # @return [Types::Filters]
2402
2423
  #
2403
2424
  # @!attribute [rw] groupings
@@ -2406,8 +2427,6 @@ module Aws::Connect
2406
2427
  # queue. The values returned apply to the metrics for each queue
2407
2428
  # rather than aggregated for all queues.
2408
2429
  #
2409
- # The only supported grouping is `QUEUE`.
2410
- #
2411
2430
  # If no grouping is specified, a summary of metrics for all queues is
2412
2431
  # returned.
2413
2432
  # @return [Array<String>]
@@ -2564,13 +2583,15 @@ module Aws::Connect
2564
2583
  #
2565
2584
  # SERVICE\_LEVEL
2566
2585
  #
2567
- # : Unit: PERCENT
2586
+ # : You can include up to 20 SERVICE\_LEVEL metrics in a request.
2587
+ #
2588
+ # Unit: PERCENT
2568
2589
  #
2569
2590
  # Statistic: AVG
2570
2591
  #
2571
- # Threshold: Only "Less than" comparisons are supported, with the
2572
- # following service level thresholds: 15, 20, 25, 30, 45, 60, 90,
2573
- # 120, 180, 240, 300, 600
2592
+ # Threshold: For `ThresholdValue`, enter any whole number from 1 to
2593
+ # 604800 (inclusive), in seconds. For `Comparison`, you must enter
2594
+ # `LT` (for "Less than").
2574
2595
  #
2575
2596
  #
2576
2597
  #
@@ -4654,6 +4675,12 @@ module Aws::Connect
4654
4675
  # @!attribute [rw] concurrency
4655
4676
  # The number of contacts an agent can have on a channel
4656
4677
  # simultaneously.
4678
+ #
4679
+ # Valid Range for `VOICE`\: Minimum value of 1. Maximum value of 1.
4680
+ #
4681
+ # Valid Range for `CHAT`\: Minimum value of 1. Maximum value of 5.
4682
+ #
4683
+ # Valid Range for `TASK`\: Minimum value of 1. Maximum value of 10.
4657
4684
  # @return [Integer]
4658
4685
  #
4659
4686
  # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/MediaConcurrency AWS API Documentation
metadata CHANGED
@@ -1,14 +1,14 @@
1
1
  --- !ruby/object:Gem::Specification
2
2
  name: aws-sdk-connect
3
3
  version: !ruby/object:Gem::Version
4
- version: 1.43.0
4
+ version: 1.44.0
5
5
  platform: ruby
6
6
  authors:
7
7
  - Amazon Web Services
8
8
  autorequire:
9
9
  bindir: bin
10
10
  cert_chain: []
11
- date: 2021-04-28 00:00:00.000000000 Z
11
+ date: 2021-05-07 00:00:00.000000000 Z
12
12
  dependencies:
13
13
  - !ruby/object:Gem::Dependency
14
14
  name: aws-sdk-core