aws-sdk-connect 1.43.0 → 1.44.0
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- checksums.yaml +4 -4
- data/CHANGELOG.md +5 -0
- data/VERSION +1 -1
- data/lib/aws-sdk-connect.rb +1 -1
- data/lib/aws-sdk-connect/client.rb +68 -35
- data/lib/aws-sdk-connect/client_api.rb +2 -0
- data/lib/aws-sdk-connect/types.rb +35 -8
- metadata +2 -2
checksums.yaml
CHANGED
@@ -1,7 +1,7 @@
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---
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SHA256:
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metadata.gz:
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data.tar.gz:
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metadata.gz: d16cb51cb332e7eb7b41fcd816454fc07475da61860fac58debc41c259055fe0
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data.tar.gz: 2473f10a57bef02d91b56024d678f12e2539953e182311372bb760606f89696a
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SHA512:
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metadata.gz:
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metadata.gz: deaaab80d73ab2017512dba80a29bc9fbacfb90433509ede026232f5d2896bb0fd5e2a43a0cb18fbf8fe79ff66957b2dcb6ba63f32bade88b8863141d789ddd8
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data.tar.gz: 54d7e1e25d86d244b9ed5c8170f59b05f6389f5540387b2ec719add4686fb38537450c2c0b0733c95001ae44ebe829865f824c97f5bc98892bd029c85ed12c89
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data/CHANGELOG.md
CHANGED
data/VERSION
CHANGED
@@ -1 +1 @@
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1
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-
1.
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1
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1.44.0
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data/lib/aws-sdk-connect.rb
CHANGED
@@ -672,6 +672,13 @@ module Aws::Connect
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# Service (Amazon S3) or Amazon Kinesis. It also does not allow for any
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# configurations on features, such as Contact Lens for Amazon Connect.
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#
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# Amazon Connect enforces a limit on the total number of instances that
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# you can create or delete in 30 days. If you exceed this limit, you
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# will get an error message indicating there has been an excessive
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# number of attempts at creating or deleting instances. You must wait 30
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# days before you can restart creating and deleting instances in your
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# account.
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#
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# @option params [String] :client_token
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# The idempotency token.
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#
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@@ -720,9 +727,6 @@ module Aws::Connect
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req.send_request(options)
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end
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# This API is in preview release for Amazon Connect and is subject to
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# change.
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#
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# Create an AppIntegration association with an Amazon Connect instance.
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#
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# @option params [required, String] :instance_id
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@@ -743,6 +747,9 @@ module Aws::Connect
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# @option params [required, String] :source_type
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# The type of the data source.
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#
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# @option params [Hash<String,String>] :tags
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# One or more tags.
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#
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# @return [Types::CreateIntegrationAssociationResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
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#
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# * {Types::CreateIntegrationAssociationResponse#integration_association_id #integration_association_id} => String
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@@ -757,6 +764,9 @@ module Aws::Connect
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# source_application_url: "URI", # required
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# source_application_name: "SourceApplicationName", # required
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# source_type: "SALESFORCE", # required, accepts SALESFORCE, ZENDESK
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# tags: {
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# "TagKey" => "TagValue",
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# },
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# })
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#
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# @example Response structure
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@@ -978,9 +988,6 @@ module Aws::Connect
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req.send_request(options)
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end
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# This API is in preview release for Amazon Connect and is subject to
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# change.
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#
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# Creates a use case for an AppIntegration association.
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#
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# @option params [required, String] :instance_id
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@@ -994,6 +1001,9 @@ module Aws::Connect
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# Each AppIntegration association can have only one of each use case
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# type.
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#
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# @option params [Hash<String,String>] :tags
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# One or more tags.
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#
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# @return [Types::CreateUseCaseResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
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#
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# * {Types::CreateUseCaseResponse#use_case_id #use_case_id} => String
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@@ -1005,6 +1015,9 @@ module Aws::Connect
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# instance_id: "InstanceId", # required
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# integration_association_id: "IntegrationAssociationId", # required
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# use_case_type: "RULES_EVALUATION", # required, accepts RULES_EVALUATION
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# tags: {
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# "TagKey" => "TagValue",
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# },
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# })
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#
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# @example Response structure
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#
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# Deletes the Amazon Connect instance.
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#
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# Amazon Connect enforces a limit on the total number of instances that
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# you can create or delete in 30 days. If you exceed this limit, you
|
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# will get an error message indicating there has been an excessive
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# number of attempts at creating or deleting instances. You must wait 30
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# days before you can restart creating and deleting instances in your
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# account.
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#
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# @option params [required, String] :instance_id
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# The identifier of the Amazon Connect instance.
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#
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@@ -1186,9 +1206,6 @@ module Aws::Connect
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req.send_request(options)
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end
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# This API is in preview release for Amazon Connect and is subject to
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# change.
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#
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# Deletes an AppIntegration association from an Amazon Connect instance.
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# The association must not have any use cases associated with it.
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#
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@@ -1245,9 +1262,6 @@ module Aws::Connect
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req.send_request(options)
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end
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# This API is in preview release for Amazon Connect and is subject to
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# change.
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#
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# Deletes a use case from an AppIntegration association.
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#
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# @option params [required, String] :instance_id
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@@ -2306,6 +2320,15 @@ module Aws::Connect
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# Retrieves a token for federation.
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#
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# <note markdown="1"> This API doesn't support root users. If you try to invoke
|
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# GetFederationToken with root credentials, an error message similar to
|
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# the following one appears:
|
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#
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# `Provided identity: Principal: .... User: .... cannot be used for
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# federation with Amazon Connect`
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#
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# </note>
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#
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# @option params [required, String] :instance_id
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# The identifier of the Amazon Connect instance.
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#
|
@@ -2373,14 +2396,17 @@ module Aws::Connect
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# both queue IDs and queue ARNs in the same request. VOICE, CHAT, and
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# TASK channels are supported.
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#
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# <note markdown="1"> To filter by `Queues`, enter the queue ID/ARN, not the name of the
|
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# queue.
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#
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# </note>
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#
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# @option params [Array<String>] :groupings
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# The grouping applied to the metrics returned. For example, when
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# results are grouped by queue, the metrics returned are grouped by
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# queue. The values returned apply to the metrics for each queue rather
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# than aggregated for all queues.
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#
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# The only supported grouping is `QUEUE`.
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#
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# If no grouping is specified, a summary of metrics for all queues is
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# returned.
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#
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@@ -2536,13 +2562,15 @@ module Aws::Connect
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#
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# SERVICE\_LEVEL
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#
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# :
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# : You can include up to 20 SERVICE\_LEVEL metrics in a request.
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#
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# Unit: PERCENT
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#
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# Statistic: AVG
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#
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# Threshold:
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#
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-
#
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# Threshold: For `ThresholdValue`, enter any whole number from 1 to
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# 604800 (inclusive), in seconds. For `Comparison`, you must enter
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# `LT` (for "Less than").
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#
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#
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#
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@@ -2938,9 +2966,6 @@ module Aws::Connect
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req.send_request(options)
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end
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# This API is in preview release for Amazon Connect and is subject to
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# change.
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#
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# Provides summary information about the AppIntegration associations for
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# the specified Amazon Connect instance.
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#
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@@ -3253,6 +3278,11 @@ module Aws::Connect
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# Provides information about the queues for the specified Amazon Connect
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# instance.
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#
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# If you do not specify a `QueueTypes` parameter, both standard and
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# agent queues are returned. This might cause an unexpected truncation
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# of results if you have more than 1000 agents and you limit the number
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# of results of the API call in code.
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#
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# For more information about queues, see [Queues: Standard and Agent][1]
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# in the *Amazon Connect Administrator Guide*.
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#
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@@ -3610,9 +3640,6 @@ module Aws::Connect
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req.send_request(options)
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end
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# This API is in preview release for Amazon Connect and is subject to
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# change.
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#
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# Lists the use cases.
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#
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# @option params [required, String] :instance_id
|
@@ -3809,7 +3836,7 @@ module Aws::Connect
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# A 429 error occurs in two situations:
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#
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# * API rate limit is exceeded. API TPS throttling returns a
|
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-
# `TooManyRequests` exception
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+
# `TooManyRequests` exception.
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#
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# * The [quota for concurrent active chats][2] is exceeded. Active chat
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# throttling returns a `LimitExceededException`.
|
@@ -4300,21 +4327,23 @@ module Aws::Connect
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req.send_request(options)
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end
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-
# Creates or updates
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+
# Creates or updates user-defined contact attributes associated with the
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# specified contact.
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#
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# You can
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# contacts. For example, while the call is active, you can
|
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# customer's name or the reason the customer called. You can
|
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# about steps that the agent took during the call that display
|
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# next agent that takes the call. You can also update attributes
|
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-
# contact using data from your CRM application and save the data
|
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-
# the contact in Amazon Connect. You could also flag calls for
|
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+
# You can create or update user-defined attributes for both ongoing and
|
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+
# completed contacts. For example, while the call is active, you can
|
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# update the customer's name or the reason the customer called. You can
|
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# add notes about steps that the agent took during the call that display
|
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+
# to the next agent that takes the call. You can also update attributes
|
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+
# for a contact using data from your CRM application and save the data
|
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+
# with the contact in Amazon Connect. You could also flag calls for
|
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# additional analysis, such as legal review or to identify abusive
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# callers.
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#
|
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# Contact attributes are available in Amazon Connect for 24 months, and
|
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-
# are then deleted.
|
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+
# are then deleted. For information about CTR retention and the maximum
|
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+
# size of the CTR attributes section, see [Feature specifications][1] in
|
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+
# the *Amazon Connect Administrator Guide*.
|
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#
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# **Important:** You cannot use the operation to update attributes for
|
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# contacts that occurred prior to the release of the API, which was
|
@@ -4325,6 +4354,10 @@ module Aws::Connect
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# that were initiated prior to the release of the API but are still
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# active in your instance.
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#
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+
#
|
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+
#
|
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+
# [1]: https://docs.aws.amazon.com/connect/latest/adminguide/amazon-connect-service-limits.html#feature-limits
|
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+
#
|
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# @option params [required, String] :initial_contact_id
|
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# The identifier of the contact. This is the identifier of the contact
|
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# associated with the first interaction with the contact center.
|
@@ -5207,7 +5240,7 @@ module Aws::Connect
|
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params: params,
|
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config: config)
|
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|
context[:gem_name] = 'aws-sdk-connect'
|
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|
-
context[:gem_version] = '1.
|
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|
+
context[:gem_version] = '1.44.0'
|
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Seahorse::Client::Request.new(handlers, context)
|
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end
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@@ -528,6 +528,7 @@ module Aws::Connect
|
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CreateIntegrationAssociationRequest.add_member(:source_application_url, Shapes::ShapeRef.new(shape: URI, required: true, location_name: "SourceApplicationUrl"))
|
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CreateIntegrationAssociationRequest.add_member(:source_application_name, Shapes::ShapeRef.new(shape: SourceApplicationName, required: true, location_name: "SourceApplicationName"))
|
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CreateIntegrationAssociationRequest.add_member(:source_type, Shapes::ShapeRef.new(shape: SourceType, required: true, location_name: "SourceType"))
|
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+
CreateIntegrationAssociationRequest.add_member(:tags, Shapes::ShapeRef.new(shape: TagMap, location_name: "Tags"))
|
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|
CreateIntegrationAssociationRequest.struct_class = Types::CreateIntegrationAssociationRequest
|
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CreateIntegrationAssociationResponse.add_member(:integration_association_id, Shapes::ShapeRef.new(shape: IntegrationAssociationId, location_name: "IntegrationAssociationId"))
|
@@ -575,6 +576,7 @@ module Aws::Connect
|
|
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CreateUseCaseRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location: "uri", location_name: "InstanceId"))
|
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CreateUseCaseRequest.add_member(:integration_association_id, Shapes::ShapeRef.new(shape: IntegrationAssociationId, required: true, location: "uri", location_name: "IntegrationAssociationId"))
|
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|
CreateUseCaseRequest.add_member(:use_case_type, Shapes::ShapeRef.new(shape: UseCaseType, required: true, location_name: "UseCaseType"))
|
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|
+
CreateUseCaseRequest.add_member(:tags, Shapes::ShapeRef.new(shape: TagMap, location_name: "Tags"))
|
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|
CreateUseCaseRequest.struct_class = Types::CreateUseCaseRequest
|
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|
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|
CreateUseCaseResponse.add_member(:use_case_id, Shapes::ShapeRef.new(shape: UseCaseId, location_name: "UseCaseId"))
|
@@ -576,6 +576,9 @@ module Aws::Connect
|
|
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# source_application_url: "URI", # required
|
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# source_application_name: "SourceApplicationName", # required
|
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# source_type: "SALESFORCE", # required, accepts SALESFORCE, ZENDESK
|
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+
# tags: {
|
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+
# "TagKey" => "TagValue",
|
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+
# },
|
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|
# }
|
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|
#
|
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|
# @!attribute [rw] instance_id
|
@@ -602,6 +605,10 @@ module Aws::Connect
|
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|
# The type of the data source.
|
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|
# @return [String]
|
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|
#
|
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|
+
# @!attribute [rw] tags
|
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+
# One or more tags.
|
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|
+
# @return [Hash<String,String>]
|
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|
+
#
|
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|
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/CreateIntegrationAssociationRequest AWS API Documentation
|
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|
#
|
607
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|
class CreateIntegrationAssociationRequest < Struct.new(
|
@@ -610,7 +617,8 @@ module Aws::Connect
|
|
610
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|
:integration_arn,
|
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|
:source_application_url,
|
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619
|
:source_application_name,
|
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|
-
:source_type
|
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|
+
:source_type,
|
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|
+
:tags)
|
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|
SENSITIVE = []
|
615
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|
include Aws::Structure
|
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|
end
|
@@ -891,6 +899,9 @@ module Aws::Connect
|
|
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|
# instance_id: "InstanceId", # required
|
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|
# integration_association_id: "IntegrationAssociationId", # required
|
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|
# use_case_type: "RULES_EVALUATION", # required, accepts RULES_EVALUATION
|
902
|
+
# tags: {
|
903
|
+
# "TagKey" => "TagValue",
|
904
|
+
# },
|
894
905
|
# }
|
895
906
|
#
|
896
907
|
# @!attribute [rw] instance_id
|
@@ -907,12 +918,17 @@ module Aws::Connect
|
|
907
918
|
# type.
|
908
919
|
# @return [String]
|
909
920
|
#
|
921
|
+
# @!attribute [rw] tags
|
922
|
+
# One or more tags.
|
923
|
+
# @return [Hash<String,String>]
|
924
|
+
#
|
910
925
|
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/CreateUseCaseRequest AWS API Documentation
|
911
926
|
#
|
912
927
|
class CreateUseCaseRequest < Struct.new(
|
913
928
|
:instance_id,
|
914
929
|
:integration_association_id,
|
915
|
-
:use_case_type
|
930
|
+
:use_case_type,
|
931
|
+
:tags)
|
916
932
|
SENSITIVE = []
|
917
933
|
include Aws::Structure
|
918
934
|
end
|
@@ -2398,6 +2414,11 @@ module Aws::Connect
|
|
2398
2414
|
# with the queues or channels included in the filter. You can include
|
2399
2415
|
# both queue IDs and queue ARNs in the same request. VOICE, CHAT, and
|
2400
2416
|
# TASK channels are supported.
|
2417
|
+
#
|
2418
|
+
# <note markdown="1"> To filter by `Queues`, enter the queue ID/ARN, not the name of the
|
2419
|
+
# queue.
|
2420
|
+
#
|
2421
|
+
# </note>
|
2401
2422
|
# @return [Types::Filters]
|
2402
2423
|
#
|
2403
2424
|
# @!attribute [rw] groupings
|
@@ -2406,8 +2427,6 @@ module Aws::Connect
|
|
2406
2427
|
# queue. The values returned apply to the metrics for each queue
|
2407
2428
|
# rather than aggregated for all queues.
|
2408
2429
|
#
|
2409
|
-
# The only supported grouping is `QUEUE`.
|
2410
|
-
#
|
2411
2430
|
# If no grouping is specified, a summary of metrics for all queues is
|
2412
2431
|
# returned.
|
2413
2432
|
# @return [Array<String>]
|
@@ -2564,13 +2583,15 @@ module Aws::Connect
|
|
2564
2583
|
#
|
2565
2584
|
# SERVICE\_LEVEL
|
2566
2585
|
#
|
2567
|
-
# :
|
2586
|
+
# : You can include up to 20 SERVICE\_LEVEL metrics in a request.
|
2587
|
+
#
|
2588
|
+
# Unit: PERCENT
|
2568
2589
|
#
|
2569
2590
|
# Statistic: AVG
|
2570
2591
|
#
|
2571
|
-
# Threshold:
|
2572
|
-
#
|
2573
|
-
#
|
2592
|
+
# Threshold: For `ThresholdValue`, enter any whole number from 1 to
|
2593
|
+
# 604800 (inclusive), in seconds. For `Comparison`, you must enter
|
2594
|
+
# `LT` (for "Less than").
|
2574
2595
|
#
|
2575
2596
|
#
|
2576
2597
|
#
|
@@ -4654,6 +4675,12 @@ module Aws::Connect
|
|
4654
4675
|
# @!attribute [rw] concurrency
|
4655
4676
|
# The number of contacts an agent can have on a channel
|
4656
4677
|
# simultaneously.
|
4678
|
+
#
|
4679
|
+
# Valid Range for `VOICE`\: Minimum value of 1. Maximum value of 1.
|
4680
|
+
#
|
4681
|
+
# Valid Range for `CHAT`\: Minimum value of 1. Maximum value of 5.
|
4682
|
+
#
|
4683
|
+
# Valid Range for `TASK`\: Minimum value of 1. Maximum value of 10.
|
4657
4684
|
# @return [Integer]
|
4658
4685
|
#
|
4659
4686
|
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/MediaConcurrency AWS API Documentation
|
metadata
CHANGED
@@ -1,14 +1,14 @@
|
|
1
1
|
--- !ruby/object:Gem::Specification
|
2
2
|
name: aws-sdk-connect
|
3
3
|
version: !ruby/object:Gem::Version
|
4
|
-
version: 1.
|
4
|
+
version: 1.44.0
|
5
5
|
platform: ruby
|
6
6
|
authors:
|
7
7
|
- Amazon Web Services
|
8
8
|
autorequire:
|
9
9
|
bindir: bin
|
10
10
|
cert_chain: []
|
11
|
-
date: 2021-
|
11
|
+
date: 2021-05-07 00:00:00.000000000 Z
|
12
12
|
dependencies:
|
13
13
|
- !ruby/object:Gem::Dependency
|
14
14
|
name: aws-sdk-core
|