aws-sdk-connect 1.36.0 → 1.37.0

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checksums.yaml CHANGED
@@ -1,7 +1,7 @@
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+ data.tar.gz: 163f4a3936d0ba613eabc81a2c028649b04b18c6522e5d07fb6cb8479b40d44e6f5e372510a6d689a78bb2b9567579337074796238ca171285945764b68fda63
@@ -48,6 +48,6 @@ require_relative 'aws-sdk-connect/customizations'
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  # @!group service
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  module Aws::Connect
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- GEM_VERSION = '1.36.0'
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+ GEM_VERSION = '1.37.0'
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  end
@@ -502,7 +502,7 @@ module Aws::Connect
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  # {
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  # queue_reference: { # required
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  # queue_id: "QueueId", # required
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- # channel: "VOICE", # required, accepts VOICE, CHAT
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+ # channel: "VOICE", # required, accepts VOICE, CHAT, TASK
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  # },
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  # priority: 1, # required
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  # delay: 1, # required
@@ -616,6 +616,9 @@ module Aws::Connect
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  req.send_request(options)
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  end
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+ # This API is in preview release for Amazon Connect and is subject to
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+ # change.
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+ #
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  # Initiates an Amazon Connect instance with all the supported channels
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  # enabled. It does not attach any storage (such as Amazon S3, or
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  # Kinesis) or allow for any configurations on features such as Contact
@@ -669,6 +672,59 @@ module Aws::Connect
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  req.send_request(options)
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  end
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+ # This API is in preview release for Amazon Connect and is subject to
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+ # change.
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+ #
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+ # Create an AppIntegration association with anAmazon Connect instance.
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+ #
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+ # @option params [required, String] :instance_id
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+ # The identifier of the Amazon Connect instance.
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+ #
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+ # @option params [required, String] :integration_type
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+ # The type of information to be ingested.
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+ #
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+ # @option params [required, String] :integration_arn
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+ # The Amazon Resource Name (ARN) of the integration.
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+ #
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+ # @option params [required, String] :source_application_url
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+ # The URL for the external application.
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+ #
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+ # @option params [required, String] :source_application_name
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+ # The name of the external application.
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+ #
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+ # @option params [required, String] :source_type
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+ # The type of the data source.
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+ #
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+ # @return [Types::CreateIntegrationAssociationResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
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+ #
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+ # * {Types::CreateIntegrationAssociationResponse#integration_association_id #integration_association_id} => String
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+ # * {Types::CreateIntegrationAssociationResponse#integration_association_arn #integration_association_arn} => String
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+ #
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+ # @example Request syntax with placeholder values
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+ #
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+ # resp = client.create_integration_association({
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+ # instance_id: "InstanceId", # required
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+ # integration_type: "EVENT", # required, accepts EVENT
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+ # integration_arn: "ARN", # required
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+ # source_application_url: "URI", # required
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+ # source_application_name: "SourceApplicationName", # required
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+ # source_type: "SALESFORCE", # required, accepts SALESFORCE, ZENDESK
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+ # })
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+ #
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+ # @example Response structure
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+ #
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+ # resp.integration_association_id #=> String
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+ # resp.integration_association_arn #=> String
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+ #
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+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/CreateIntegrationAssociation AWS API Documentation
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+ #
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+ # @overload create_integration_association(params = {})
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+ # @param [Hash] params ({})
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+ def create_integration_association(params = {}, options = {})
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+ req = build_request(:create_integration_association, params)
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+ req.send_request(options)
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+ end
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+
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  # Creates a new routing profile.
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  #
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  # @option params [required, String] :instance_id
@@ -711,7 +767,7 @@ module Aws::Connect
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  # {
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  # queue_reference: { # required
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  # queue_id: "QueueId", # required
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- # channel: "VOICE", # required, accepts VOICE, CHAT
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+ # channel: "VOICE", # required, accepts VOICE, CHAT, TASK
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  # },
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  # priority: 1, # required
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  # delay: 1, # required
@@ -719,7 +775,7 @@ module Aws::Connect
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  # ],
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  # media_concurrencies: [ # required
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  # {
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- # channel: "VOICE", # required, accepts VOICE, CHAT
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+ # channel: "VOICE", # required, accepts VOICE, CHAT, TASK
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  # concurrency: 1, # required
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  # },
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  # ],
@@ -742,6 +798,49 @@ module Aws::Connect
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  req.send_request(options)
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  end
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+ # This API is in preview release for Amazon Connect and is subject to
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+ # change.
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+ #
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+ # Creates a use case for an AppIntegration association.
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+ #
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+ # @option params [required, String] :instance_id
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+ # The identifier of the Amazon Connect instance.
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+ #
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+ # @option params [required, String] :integration_association_id
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+ # The identifier for the AppIntegration association.
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+ #
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+ # @option params [required, String] :use_case_type
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+ # The type of use case to associate to the AppIntegration association.
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+ # Each AppIntegration association can have only one of each use case
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+ # type.
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+ #
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+ # @return [Types::CreateUseCaseResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
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+ #
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+ # * {Types::CreateUseCaseResponse#use_case_id #use_case_id} => String
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+ # * {Types::CreateUseCaseResponse#use_case_arn #use_case_arn} => String
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+ #
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+ # @example Request syntax with placeholder values
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+ #
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+ # resp = client.create_use_case({
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+ # instance_id: "InstanceId", # required
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+ # integration_association_id: "IntegrationAssociationId", # required
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+ # use_case_type: "RULES_EVALUATION", # required, accepts RULES_EVALUATION
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+ # })
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+ #
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+ # @example Response structure
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+ #
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+ # resp.use_case_id #=> String
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+ # resp.use_case_arn #=> String
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+ #
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+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/CreateUseCase AWS API Documentation
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+ #
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+ # @overload create_use_case(params = {})
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+ # @param [Hash] params ({})
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+ def create_use_case(params = {}, options = {})
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+ req = build_request(:create_use_case, params)
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+ req.send_request(options)
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+ end
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+
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  # Creates a user account for the specified Amazon Connect instance.
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  #
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  # For information about how to create user accounts using the Amazon
@@ -882,6 +981,9 @@ module Aws::Connect
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  req.send_request(options)
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  end
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+ # This API is in preview release for Amazon Connect and is subject to
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+ # change.
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+ #
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  # Deletes the Amazon Connect instance.
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  #
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  # @option params [required, String] :instance_id
@@ -904,6 +1006,69 @@ module Aws::Connect
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  req.send_request(options)
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  end
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+ # This API is in preview release for Amazon Connect and is subject to
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+ # change.
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+ #
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+ # Deletes an AppIntegration association from an Amazon Connect instance.
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+ # The association must not have any use cases associated with it.
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+ #
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+ # @option params [required, String] :instance_id
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+ # The identifier of the Amazon Connect instance.
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+ #
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+ # @option params [required, String] :integration_association_id
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+ # The identifier for the AppIntegration association.
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+ #
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+ # @return [Struct] Returns an empty {Seahorse::Client::Response response}.
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+ #
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+ # @example Request syntax with placeholder values
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+ #
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+ # resp = client.delete_integration_association({
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+ # instance_id: "InstanceId", # required
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+ # integration_association_id: "IntegrationAssociationId", # required
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+ # })
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+ #
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+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/DeleteIntegrationAssociation AWS API Documentation
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+ #
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+ # @overload delete_integration_association(params = {})
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+ # @param [Hash] params ({})
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+ def delete_integration_association(params = {}, options = {})
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+ req = build_request(:delete_integration_association, params)
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+ req.send_request(options)
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+ end
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+
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+ # This API is in preview release for Amazon Connect and is subject to
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+ # change.
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+ #
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+ # Deletes a use case from an AppIntegration association.
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+ #
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+ # @option params [required, String] :instance_id
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+ # The identifier of the Amazon Connect instance.
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+ #
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+ # @option params [required, String] :integration_association_id
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+ # The identifier for the AppIntegration association.
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+ #
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+ # @option params [required, String] :use_case_id
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+ # The identifier for the use case.
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+ #
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+ # @return [Struct] Returns an empty {Seahorse::Client::Response response}.
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+ #
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+ # @example Request syntax with placeholder values
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+ #
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+ # resp = client.delete_use_case({
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+ # instance_id: "InstanceId", # required
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+ # integration_association_id: "IntegrationAssociationId", # required
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+ # use_case_id: "UseCaseId", # required
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+ # })
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+ #
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+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/DeleteUseCase AWS API Documentation
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+ #
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+ # @overload delete_use_case(params = {})
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+ # @param [Hash] params ({})
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+ def delete_use_case(params = {}, options = {})
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+ req = build_request(:delete_use_case, params)
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+ req.send_request(options)
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+ end
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+
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  # Deletes a user account from the specified Amazon Connect instance.
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  #
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  # For information about what happens to a user's data when their
@@ -1164,7 +1329,7 @@ module Aws::Connect
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  # resp.routing_profile.routing_profile_id #=> String
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  # resp.routing_profile.description #=> String
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  # resp.routing_profile.media_concurrencies #=> Array
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- # resp.routing_profile.media_concurrencies[0].channel #=> String, one of "VOICE", "CHAT"
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+ # resp.routing_profile.media_concurrencies[0].channel #=> String, one of "VOICE", "CHAT", "TASK"
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  # resp.routing_profile.media_concurrencies[0].concurrency #=> Integer
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  # resp.routing_profile.default_outbound_queue_id #=> String
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  # resp.routing_profile.tags #=> Hash
@@ -1461,7 +1626,7 @@ module Aws::Connect
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  # queue_references: [ # required
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  # {
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  # queue_id: "QueueId", # required
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- # channel: "VOICE", # required, accepts VOICE, CHAT
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+ # channel: "VOICE", # required, accepts VOICE, CHAT, TASK
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  # },
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  # ],
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  # })
@@ -1552,14 +1717,14 @@ module Aws::Connect
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  # The queues, up to 100, or channels, to use to filter the metrics
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  # returned. Metric data is retrieved only for the resources associated
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  # with the queues or channels included in the filter. You can include
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- # both queue IDs and queue ARNs in the same request. Both `VOICE` and
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- # `CHAT` channels are supported.
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+ # both queue IDs and queue ARNs in the same request. VOICE, CHAT, and
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+ # TASK channels are supported.
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  #
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  # @option params [Array<String>] :groupings
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  # The grouping applied to the metrics returned. For example, when
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  # grouped by `QUEUE`, the metrics returned apply to each queue rather
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  # than aggregated for all queues. If you group by `CHANNEL`, you should
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- # include a Channels filter. Both `VOICE` and `CHAT` channels are
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+ # include a Channels filter. VOICE, CHAT, and TASK channels are
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  # supported.
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  #
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  # If no `Grouping` is included in the request, a summary of metrics is
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  # instance_id: "InstanceId", # required
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  # filters: { # required
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  # queues: ["QueueId"],
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- # channels: ["VOICE"], # accepts VOICE, CHAT
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+ # channels: ["VOICE"], # accepts VOICE, CHAT, TASK
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  # },
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  # groupings: ["QUEUE"], # accepts QUEUE, CHANNEL
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  # current_metrics: [ # required
@@ -1718,7 +1883,7 @@ module Aws::Connect
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  # resp.metric_results #=> Array
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  # resp.metric_results[0].dimensions.queue.id #=> String
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  # resp.metric_results[0].dimensions.queue.arn #=> String
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- # resp.metric_results[0].dimensions.channel #=> String, one of "VOICE", "CHAT"
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+ # resp.metric_results[0].dimensions.channel #=> String, one of "VOICE", "CHAT", "TASK"
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  # resp.metric_results[0].collections #=> Array
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  # resp.metric_results[0].collections[0].metric.name #=> String, one of "AGENTS_ONLINE", "AGENTS_AVAILABLE", "AGENTS_ON_CALL", "AGENTS_NON_PRODUCTIVE", "AGENTS_AFTER_CONTACT_WORK", "AGENTS_ERROR", "AGENTS_STAFFED", "CONTACTS_IN_QUEUE", "OLDEST_CONTACT_AGE", "CONTACTS_SCHEDULED", "AGENTS_ON_CONTACT", "SLOTS_ACTIVE", "SLOTS_AVAILABLE"
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  # resp.metric_results[0].collections[0].metric.unit #=> String, one of "SECONDS", "COUNT", "PERCENT"
@@ -1800,8 +1965,8 @@ module Aws::Connect
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  # The queues, up to 100, or channels, to use to filter the metrics
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  # returned. Metric data is retrieved only for the resources associated
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  # with the queues or channels included in the filter. You can include
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- # both queue IDs and queue ARNs in the same request. Both `VOICE` and
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- # `CHAT` channels are supported.
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+ # both queue IDs and queue ARNs in the same request. VOICE, CHAT, and
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+ # TASK channels are supported.
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  #
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  # @option params [Array<String>] :groupings
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  # The grouping applied to the metrics returned. For example, when
@@ -2001,7 +2166,7 @@ module Aws::Connect
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  # end_time: Time.now, # required
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  # filters: { # required
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  # queues: ["QueueId"],
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- # channels: ["VOICE"], # accepts VOICE, CHAT
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+ # channels: ["VOICE"], # accepts VOICE, CHAT, TASK
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  # },
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  # groupings: ["QUEUE"], # accepts QUEUE, CHANNEL
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  # historical_metrics: [ # required
@@ -2025,7 +2190,7 @@ module Aws::Connect
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  # resp.metric_results #=> Array
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  # resp.metric_results[0].dimensions.queue.id #=> String
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  # resp.metric_results[0].dimensions.queue.arn #=> String
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- # resp.metric_results[0].dimensions.channel #=> String, one of "VOICE", "CHAT"
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+ # resp.metric_results[0].dimensions.channel #=> String, one of "VOICE", "CHAT", "TASK"
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  # resp.metric_results[0].collections #=> Array
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  # resp.metric_results[0].collections[0].metric.name #=> String, one of "CONTACTS_QUEUED", "CONTACTS_HANDLED", "CONTACTS_ABANDONED", "CONTACTS_CONSULTED", "CONTACTS_AGENT_HUNG_UP_FIRST", "CONTACTS_HANDLED_INCOMING", "CONTACTS_HANDLED_OUTBOUND", "CONTACTS_HOLD_ABANDONS", "CONTACTS_TRANSFERRED_IN", "CONTACTS_TRANSFERRED_OUT", "CONTACTS_TRANSFERRED_IN_FROM_QUEUE", "CONTACTS_TRANSFERRED_OUT_FROM_QUEUE", "CONTACTS_MISSED", "CALLBACK_CONTACTS_HANDLED", "API_CONTACTS_HANDLED", "OCCUPANCY", "HANDLE_TIME", "AFTER_CONTACT_WORK_TIME", "QUEUED_TIME", "ABANDON_TIME", "QUEUE_ANSWER_TIME", "HOLD_TIME", "INTERACTION_TIME", "INTERACTION_AND_HOLD_TIME", "SERVICE_LEVEL"
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  # resp.metric_results[0].collections[0].metric.threshold.comparison #=> String, one of "LT"
@@ -2202,6 +2367,9 @@ module Aws::Connect
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  req.send_request(options)
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  end
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+ # This API is in preview release for Amazon Connect and is subject to
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+ # change.
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+ #
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  # Returns a paginated list of all attribute types for the given
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  # instance.
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  #
@@ -2247,6 +2415,9 @@ module Aws::Connect
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  req.send_request(options)
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  end
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+ # This API is in preview release for Amazon Connect and is subject to
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+ # change.
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+ #
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  # Returns a paginated list of storage configs for the identified
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  # instance and resource type.
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  #
@@ -2306,6 +2477,9 @@ module Aws::Connect
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  req.send_request(options)
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  end
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+ # This API is in preview release for Amazon Connect and is subject to
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+ # change.
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+ #
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  # Return a list of instances which are in active state,
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  # creation-in-progress state, and failed state. Instances that aren't
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  # successfully created (they are in a failed state) are returned only
@@ -2356,6 +2530,60 @@ module Aws::Connect
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  req.send_request(options)
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  end
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2533
+ # This API is in preview release for Amazon Connect and is subject to
2534
+ # change.
2535
+ #
2536
+ # Provides summary information about the AppIntegration associations for
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+ # the specified Amazon Connect instance.
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+ #
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+ # @option params [required, String] :instance_id
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+ # The identifier of the Amazon Connect instance.
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+ #
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+ # @option params [String] :next_token
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+ # The token for the next set of results. Use the value returned in the
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+ # previous response in the next request to retrieve the next set of
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+ # results.
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+ #
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+ # @option params [Integer] :max_results
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+ # The maximimum number of results to return per page.
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+ #
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+ # @return [Types::ListIntegrationAssociationsResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
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+ #
2552
+ # * {Types::ListIntegrationAssociationsResponse#integration_association_summary_list #integration_association_summary_list} => Array&lt;Types::IntegrationAssociationSummary&gt;
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+ # * {Types::ListIntegrationAssociationsResponse#next_token #next_token} => String
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+ #
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+ # The returned {Seahorse::Client::Response response} is a pageable response and is Enumerable. For details on usage see {Aws::PageableResponse PageableResponse}.
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+ #
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+ # @example Request syntax with placeholder values
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+ #
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+ # resp = client.list_integration_associations({
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+ # instance_id: "InstanceId", # required
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+ # next_token: "NextToken",
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+ # max_results: 1,
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+ # })
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+ #
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+ # @example Response structure
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+ #
2567
+ # resp.integration_association_summary_list #=> Array
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+ # resp.integration_association_summary_list[0].integration_association_id #=> String
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+ # resp.integration_association_summary_list[0].integration_association_arn #=> String
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+ # resp.integration_association_summary_list[0].instance_id #=> String
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+ # resp.integration_association_summary_list[0].integration_type #=> String, one of "EVENT"
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+ # resp.integration_association_summary_list[0].integration_arn #=> String
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+ # resp.integration_association_summary_list[0].source_application_url #=> String
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+ # resp.integration_association_summary_list[0].source_application_name #=> String
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+ # resp.integration_association_summary_list[0].source_type #=> String, one of "SALESFORCE", "ZENDESK"
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+ # resp.next_token #=> String
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+ #
2578
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ListIntegrationAssociations AWS API Documentation
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+ #
2580
+ # @overload list_integration_associations(params = {})
2581
+ # @param [Hash] params ({})
2582
+ def list_integration_associations(params = {}, options = {})
2583
+ req = build_request(:list_integration_associations, params)
2584
+ req.send_request(options)
2585
+ end
2586
+
2359
2587
  # Returns a paginated list of all the Lambda functions that show up in
2360
2588
  # the drop-down options in the relevant contact flow blocks.
2361
2589
  #
@@ -2654,7 +2882,7 @@ module Aws::Connect
2654
2882
  # resp.routing_profile_queue_config_summary_list[0].queue_name #=> String
2655
2883
  # resp.routing_profile_queue_config_summary_list[0].priority #=> Integer
2656
2884
  # resp.routing_profile_queue_config_summary_list[0].delay #=> Integer
2657
- # resp.routing_profile_queue_config_summary_list[0].channel #=> String, one of "VOICE", "CHAT"
2885
+ # resp.routing_profile_queue_config_summary_list[0].channel #=> String, one of "VOICE", "CHAT", "TASK"
2658
2886
  #
2659
2887
  # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ListRoutingProfileQueues AWS API Documentation
2660
2888
  #
@@ -2855,6 +3083,58 @@ module Aws::Connect
2855
3083
  req.send_request(options)
2856
3084
  end
2857
3085
 
3086
+ # This API is in preview release for Amazon Connect and is subject to
3087
+ # change.
3088
+ #
3089
+ # List the use cases.
3090
+ #
3091
+ # @option params [required, String] :instance_id
3092
+ # The identifier of the Amazon Connect instance.
3093
+ #
3094
+ # @option params [required, String] :integration_association_id
3095
+ # The identifier for the integration association.
3096
+ #
3097
+ # @option params [String] :next_token
3098
+ # The token for the next set of results. Use the value returned in the
3099
+ # previous response in the next request to retrieve the next set of
3100
+ # results.
3101
+ #
3102
+ # @option params [Integer] :max_results
3103
+ # The maximimum number of results to return per page.
3104
+ #
3105
+ # @return [Types::ListUseCasesResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
3106
+ #
3107
+ # * {Types::ListUseCasesResponse#use_case_summary_list #use_case_summary_list} => Array&lt;Types::UseCase&gt;
3108
+ # * {Types::ListUseCasesResponse#next_token #next_token} => String
3109
+ #
3110
+ # The returned {Seahorse::Client::Response response} is a pageable response and is Enumerable. For details on usage see {Aws::PageableResponse PageableResponse}.
3111
+ #
3112
+ # @example Request syntax with placeholder values
3113
+ #
3114
+ # resp = client.list_use_cases({
3115
+ # instance_id: "InstanceId", # required
3116
+ # integration_association_id: "IntegrationAssociationId", # required
3117
+ # next_token: "NextToken",
3118
+ # max_results: 1,
3119
+ # })
3120
+ #
3121
+ # @example Response structure
3122
+ #
3123
+ # resp.use_case_summary_list #=> Array
3124
+ # resp.use_case_summary_list[0].use_case_id #=> String
3125
+ # resp.use_case_summary_list[0].use_case_arn #=> String
3126
+ # resp.use_case_summary_list[0].use_case_type #=> String, one of "RULES_EVALUATION"
3127
+ # resp.next_token #=> String
3128
+ #
3129
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ListUseCases AWS API Documentation
3130
+ #
3131
+ # @overload list_use_cases(params = {})
3132
+ # @param [Hash] params ({})
3133
+ def list_use_cases(params = {}, options = {})
3134
+ req = build_request(:list_use_cases, params)
3135
+ req.send_request(options)
3136
+ end
3137
+
2858
3138
  # Provides summary information about the hierarchy groups for the
2859
3139
  # specified Amazon Connect instance.
2860
3140
  #
@@ -3241,6 +3521,89 @@ module Aws::Connect
3241
3521
  req.send_request(options)
3242
3522
  end
3243
3523
 
3524
+ # Initiates a contact flow to start a new task.
3525
+ #
3526
+ # @option params [required, String] :instance_id
3527
+ # The identifier of the Amazon Connect instance.
3528
+ #
3529
+ # @option params [String] :previous_contact_id
3530
+ # The identifier of the previous chat, voice, or task contact.
3531
+ #
3532
+ # @option params [required, String] :contact_flow_id
3533
+ # The identifier of the contact flow for initiating the tasks. To see
3534
+ # the ContactFlowId in the Amazon Connect console user interface, on the
3535
+ # navigation menu go to **Routing**, **Contact Flows**. Choose the
3536
+ # contact flow. On the contact flow page, under the name of the contact
3537
+ # flow, choose **Show additional flow information**. The ContactFlowId
3538
+ # is the last part of the ARN, shown here in bold:
3539
+ #
3540
+ # arn:aws:connect:us-west-2:xxxxxxxxxxxx:instance/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx/contact-flow/**846ec553-a005-41c0-8341-xxxxxxxxxxxx**
3541
+ #
3542
+ # @option params [Hash<String,String>] :attributes
3543
+ # A custom key-value pair using an attribute map. The attributes are
3544
+ # standard Amazon Connect attributes, and can be accessed in contact
3545
+ # flows just like any other contact attributes.
3546
+ #
3547
+ # There can be up to 32,768 UTF-8 bytes across all key-value pairs per
3548
+ # contact. Attribute keys can include only alphanumeric, dash, and
3549
+ # underscore characters.
3550
+ #
3551
+ # @option params [required, String] :name
3552
+ # The name of a task that is shown to an agent in the Contact Control
3553
+ # Panel (CCP).
3554
+ #
3555
+ # @option params [Hash<String,Types::Reference>] :references
3556
+ # A formatted URL that is shown to an agent in the Contact Control Panel
3557
+ # (CCP).
3558
+ #
3559
+ # @option params [String] :description
3560
+ # A description of the task that is shown to an agent in the Contact
3561
+ # Control Panel (CCP).
3562
+ #
3563
+ # @option params [String] :client_token
3564
+ # A unique, case-sensitive identifier that you provide to ensure the
3565
+ # idempotency of the request.
3566
+ #
3567
+ # **A suitable default value is auto-generated.** You should normally
3568
+ # not need to pass this option.**
3569
+ #
3570
+ # @return [Types::StartTaskContactResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
3571
+ #
3572
+ # * {Types::StartTaskContactResponse#contact_id #contact_id} => String
3573
+ #
3574
+ # @example Request syntax with placeholder values
3575
+ #
3576
+ # resp = client.start_task_contact({
3577
+ # instance_id: "InstanceId", # required
3578
+ # previous_contact_id: "ContactId",
3579
+ # contact_flow_id: "ContactFlowId", # required
3580
+ # attributes: {
3581
+ # "AttributeName" => "AttributeValue",
3582
+ # },
3583
+ # name: "Name", # required
3584
+ # references: {
3585
+ # "ReferenceKey" => {
3586
+ # value: "ReferenceValue", # required
3587
+ # type: "URL", # required, accepts URL
3588
+ # },
3589
+ # },
3590
+ # description: "Description",
3591
+ # client_token: "ClientToken",
3592
+ # })
3593
+ #
3594
+ # @example Response structure
3595
+ #
3596
+ # resp.contact_id #=> String
3597
+ #
3598
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/StartTaskContact AWS API Documentation
3599
+ #
3600
+ # @overload start_task_contact(params = {})
3601
+ # @param [Hash] params ({})
3602
+ def start_task_contact(params = {}, options = {})
3603
+ req = build_request(:start_task_contact, params)
3604
+ req.send_request(options)
3605
+ end
3606
+
3244
3607
  # Ends the specified contact.
3245
3608
  #
3246
3609
  # @option params [required, String] :contact_id
@@ -3554,6 +3917,9 @@ module Aws::Connect
3554
3917
  req.send_request(options)
3555
3918
  end
3556
3919
 
3920
+ # This API is in preview release for Amazon Connect and is subject to
3921
+ # change.
3922
+ #
3557
3923
  # Updates the value for the specified attribute type.
3558
3924
  #
3559
3925
  # @option params [required, String] :instance_id
@@ -3584,6 +3950,9 @@ module Aws::Connect
3584
3950
  req.send_request(options)
3585
3951
  end
3586
3952
 
3953
+ # This API is in preview release for Amazon Connect and is subject to
3954
+ # change.
3955
+ #
3587
3956
  # Updates an existing configuration for a resource type. This API is
3588
3957
  # idempotent.
3589
3958
  #
@@ -3666,7 +4035,7 @@ module Aws::Connect
3666
4035
  # routing_profile_id: "RoutingProfileId", # required
3667
4036
  # media_concurrencies: [ # required
3668
4037
  # {
3669
- # channel: "VOICE", # required, accepts VOICE, CHAT
4038
+ # channel: "VOICE", # required, accepts VOICE, CHAT, TASK
3670
4039
  # concurrency: 1, # required
3671
4040
  # },
3672
4041
  # ],
@@ -3758,7 +4127,9 @@ module Aws::Connect
3758
4127
  # The identifier of the routing profile.
3759
4128
  #
3760
4129
  # @option params [required, Array<Types::RoutingProfileQueueConfig>] :queue_configs
3761
- # The queues to be updated for this routing profile.
4130
+ # The queues to be updated for this routing profile. Queues must first
4131
+ # be associated to the routing profile. You can do this using
4132
+ # AssociateRoutingProfileQueues.
3762
4133
  #
3763
4134
  # @return [Struct] Returns an empty {Seahorse::Client::Response response}.
3764
4135
  #
@@ -3771,7 +4142,7 @@ module Aws::Connect
3771
4142
  # {
3772
4143
  # queue_reference: { # required
3773
4144
  # queue_id: "QueueId", # required
3774
- # channel: "VOICE", # required, accepts VOICE, CHAT
4145
+ # channel: "VOICE", # required, accepts VOICE, CHAT, TASK
3775
4146
  # },
3776
4147
  # priority: 1, # required
3777
4148
  # delay: 1, # required
@@ -4046,7 +4417,7 @@ module Aws::Connect
4046
4417
  params: params,
4047
4418
  config: config)
4048
4419
  context[:gem_name] = 'aws-sdk-connect'
4049
- context[:gem_version] = '1.36.0'
4420
+ context[:gem_version] = '1.37.0'
4050
4421
  Seahorse::Client::Request.new(handlers, context)
4051
4422
  end
4052
4423