aws-sdk-connect 1.36.0 → 1.37.0

data/lib/aws-sdk-connect/client_api.rb

@@ -55,12 +55,17 @@ module Aws::Connect
     ContactFlowTypes = Shapes::ListShape.new(name: 'ContactFlowTypes')
     ContactId = Shapes::StringShape.new(name: 'ContactId')
     ContactNotFoundException = Shapes::StructureShape.new(name: 'ContactNotFoundException')
+    ContactReferences = Shapes::MapShape.new(name: 'ContactReferences')
     CreateContactFlowRequest = Shapes::StructureShape.new(name: 'CreateContactFlowRequest')
     CreateContactFlowResponse = Shapes::StructureShape.new(name: 'CreateContactFlowResponse')
     CreateInstanceRequest = Shapes::StructureShape.new(name: 'CreateInstanceRequest')
     CreateInstanceResponse = Shapes::StructureShape.new(name: 'CreateInstanceResponse')
+    CreateIntegrationAssociationRequest = Shapes::StructureShape.new(name: 'CreateIntegrationAssociationRequest')
+    CreateIntegrationAssociationResponse = Shapes::StructureShape.new(name: 'CreateIntegrationAssociationResponse')
     CreateRoutingProfileRequest = Shapes::StructureShape.new(name: 'CreateRoutingProfileRequest')
     CreateRoutingProfileResponse = Shapes::StructureShape.new(name: 'CreateRoutingProfileResponse')
+    CreateUseCaseRequest = Shapes::StructureShape.new(name: 'CreateUseCaseRequest')
+    CreateUseCaseResponse = Shapes::StructureShape.new(name: 'CreateUseCaseResponse')
     CreateUserHierarchyGroupRequest = Shapes::StructureShape.new(name: 'CreateUserHierarchyGroupRequest')
     CreateUserHierarchyGroupResponse = Shapes::StructureShape.new(name: 'CreateUserHierarchyGroupResponse')
     CreateUserRequest = Shapes::StructureShape.new(name: 'CreateUserRequest')
@@ -75,6 +80,8 @@ module Aws::Connect
     CurrentMetrics = Shapes::ListShape.new(name: 'CurrentMetrics')
     Delay = Shapes::IntegerShape.new(name: 'Delay')
     DeleteInstanceRequest = Shapes::StructureShape.new(name: 'DeleteInstanceRequest')
+    DeleteIntegrationAssociationRequest = Shapes::StructureShape.new(name: 'DeleteIntegrationAssociationRequest')
+    DeleteUseCaseRequest = Shapes::StructureShape.new(name: 'DeleteUseCaseRequest')
     DeleteUserHierarchyGroupRequest = Shapes::StructureShape.new(name: 'DeleteUserHierarchyGroupRequest')
     DeleteUserRequest = Shapes::StructureShape.new(name: 'DeleteUserRequest')
     DescribeContactFlowRequest = Shapes::StructureShape.new(name: 'DescribeContactFlowRequest')
@@ -93,6 +100,7 @@ module Aws::Connect
     DescribeUserHierarchyStructureResponse = Shapes::StructureShape.new(name: 'DescribeUserHierarchyStructureResponse')
     DescribeUserRequest = Shapes::StructureShape.new(name: 'DescribeUserRequest')
     DescribeUserResponse = Shapes::StructureShape.new(name: 'DescribeUserResponse')
+    Description = Shapes::StringShape.new(name: 'Description')
     DestinationNotAllowedException = Shapes::StructureShape.new(name: 'DestinationNotAllowedException')
     Dimensions = Shapes::StructureShape.new(name: 'Dimensions')
     DirectoryAlias = Shapes::StringShape.new(name: 'DirectoryAlias')
@@ -159,6 +167,10 @@ module Aws::Connect
     InstanceStorageResourceType = Shapes::StringShape.new(name: 'InstanceStorageResourceType')
     InstanceSummary = Shapes::StructureShape.new(name: 'InstanceSummary')
     InstanceSummaryList = Shapes::ListShape.new(name: 'InstanceSummaryList')
+    IntegrationAssociationId = Shapes::StringShape.new(name: 'IntegrationAssociationId')
+    IntegrationAssociationSummary = Shapes::StructureShape.new(name: 'IntegrationAssociationSummary')
+    IntegrationAssociationSummaryList = Shapes::ListShape.new(name: 'IntegrationAssociationSummaryList')
+    IntegrationType = Shapes::StringShape.new(name: 'IntegrationType')
     InternalServiceException = Shapes::StructureShape.new(name: 'InternalServiceException')
     InvalidContactFlowException = Shapes::StructureShape.new(name: 'InvalidContactFlowException')
     InvalidParameterException = Shapes::StructureShape.new(name: 'InvalidParameterException')
@@ -183,6 +195,8 @@ module Aws::Connect
     ListInstanceStorageConfigsResponse = Shapes::StructureShape.new(name: 'ListInstanceStorageConfigsResponse')
     ListInstancesRequest = Shapes::StructureShape.new(name: 'ListInstancesRequest')
     ListInstancesResponse = Shapes::StructureShape.new(name: 'ListInstancesResponse')
+    ListIntegrationAssociationsRequest = Shapes::StructureShape.new(name: 'ListIntegrationAssociationsRequest')
+    ListIntegrationAssociationsResponse = Shapes::StructureShape.new(name: 'ListIntegrationAssociationsResponse')
     ListLambdaFunctionsRequest = Shapes::StructureShape.new(name: 'ListLambdaFunctionsRequest')
     ListLambdaFunctionsResponse = Shapes::StructureShape.new(name: 'ListLambdaFunctionsResponse')
     ListLexBotsRequest = Shapes::StructureShape.new(name: 'ListLexBotsRequest')
@@ -203,6 +217,8 @@ module Aws::Connect
     ListSecurityProfilesResponse = Shapes::StructureShape.new(name: 'ListSecurityProfilesResponse')
     ListTagsForResourceRequest = Shapes::StructureShape.new(name: 'ListTagsForResourceRequest')
     ListTagsForResourceResponse = Shapes::StructureShape.new(name: 'ListTagsForResourceResponse')
+    ListUseCasesRequest = Shapes::StructureShape.new(name: 'ListUseCasesRequest')
+    ListUseCasesResponse = Shapes::StructureShape.new(name: 'ListUseCasesResponse')
     ListUserHierarchyGroupsRequest = Shapes::StructureShape.new(name: 'ListUserHierarchyGroupsRequest')
     ListUserHierarchyGroupsResponse = Shapes::StructureShape.new(name: 'ListUserHierarchyGroupsResponse')
     ListUsersRequest = Shapes::StructureShape.new(name: 'ListUsersRequest')
@@ -216,6 +232,7 @@ module Aws::Connect
     MediaConcurrencies = Shapes::ListShape.new(name: 'MediaConcurrencies')
     MediaConcurrency = Shapes::StructureShape.new(name: 'MediaConcurrency')
     Message = Shapes::StringShape.new(name: 'Message')
+    Name = Shapes::StringShape.new(name: 'Name')
     NextToken = Shapes::StringShape.new(name: 'NextToken')
     Origin = Shapes::StringShape.new(name: 'Origin')
     OriginsList = Shapes::ListShape.new(name: 'OriginsList')
@@ -252,6 +269,10 @@ module Aws::Connect
     QueueType = Shapes::StringShape.new(name: 'QueueType')
     QueueTypes = Shapes::ListShape.new(name: 'QueueTypes')
     Queues = Shapes::ListShape.new(name: 'Queues')
+    Reference = Shapes::StructureShape.new(name: 'Reference')
+    ReferenceKey = Shapes::StringShape.new(name: 'ReferenceKey')
+    ReferenceType = Shapes::StringShape.new(name: 'ReferenceType')
+    ReferenceValue = Shapes::StringShape.new(name: 'ReferenceValue')
     ResourceConflictException = Shapes::StructureShape.new(name: 'ResourceConflictException')
     ResourceInUseException = Shapes::StructureShape.new(name: 'ResourceInUseException')
     ResourceNotFoundException = Shapes::StructureShape.new(name: 'ResourceNotFoundException')
@@ -280,12 +301,16 @@ module Aws::Connect
     SecurityProfileSummaryList = Shapes::ListShape.new(name: 'SecurityProfileSummaryList')
     SecurityToken = Shapes::StringShape.new(name: 'SecurityToken')
     ServiceQuotaExceededException = Shapes::StructureShape.new(name: 'ServiceQuotaExceededException')
+    SourceApplicationName = Shapes::StringShape.new(name: 'SourceApplicationName')
+    SourceType = Shapes::StringShape.new(name: 'SourceType')
     StartChatContactRequest = Shapes::StructureShape.new(name: 'StartChatContactRequest')
     StartChatContactResponse = Shapes::StructureShape.new(name: 'StartChatContactResponse')
     StartContactRecordingRequest = Shapes::StructureShape.new(name: 'StartContactRecordingRequest')
     StartContactRecordingResponse = Shapes::StructureShape.new(name: 'StartContactRecordingResponse')
     StartOutboundVoiceContactRequest = Shapes::StructureShape.new(name: 'StartOutboundVoiceContactRequest')
     StartOutboundVoiceContactResponse = Shapes::StructureShape.new(name: 'StartOutboundVoiceContactResponse')
+    StartTaskContactRequest = Shapes::StructureShape.new(name: 'StartTaskContactRequest')
+    StartTaskContactResponse = Shapes::StructureShape.new(name: 'StartTaskContactResponse')
     Statistic = Shapes::StringShape.new(name: 'Statistic')
     StopContactRecordingRequest = Shapes::StructureShape.new(name: 'StopContactRecordingRequest')
     StopContactRecordingResponse = Shapes::StructureShape.new(name: 'StopContactRecordingResponse')
@@ -304,6 +329,7 @@ module Aws::Connect
     ThresholdValue = Shapes::FloatShape.new(name: 'ThresholdValue')
     ThrottlingException = Shapes::StructureShape.new(name: 'ThrottlingException')
     Timestamp = Shapes::TimestampShape.new(name: 'Timestamp')
+    URI = Shapes::StringShape.new(name: 'URI')
     Unit = Shapes::StringShape.new(name: 'Unit')
     UntagResourceRequest = Shapes::StructureShape.new(name: 'UntagResourceRequest')
     UpdateContactAttributesRequest = Shapes::StructureShape.new(name: 'UpdateContactAttributesRequest')
@@ -323,6 +349,10 @@ module Aws::Connect
     UpdateUserPhoneConfigRequest = Shapes::StructureShape.new(name: 'UpdateUserPhoneConfigRequest')
     UpdateUserRoutingProfileRequest = Shapes::StructureShape.new(name: 'UpdateUserRoutingProfileRequest')
     UpdateUserSecurityProfilesRequest = Shapes::StructureShape.new(name: 'UpdateUserSecurityProfilesRequest')
+    UseCase = Shapes::StructureShape.new(name: 'UseCase')
+    UseCaseId = Shapes::StringShape.new(name: 'UseCaseId')
+    UseCaseSummaryList = Shapes::ListShape.new(name: 'UseCaseSummaryList')
+    UseCaseType = Shapes::StringShape.new(name: 'UseCaseType')
     User = Shapes::StructureShape.new(name: 'User')
     UserId = Shapes::StringShape.new(name: 'UserId')
     UserIdentityInfo = Shapes::StructureShape.new(name: 'UserIdentityInfo')
@@ -407,6 +437,9 @@ module Aws::Connect
     ContactNotFoundException.add_member(:message, Shapes::ShapeRef.new(shape: Message, location_name: "Message"))
     ContactNotFoundException.struct_class = Types::ContactNotFoundException
 
+    ContactReferences.key = Shapes::ShapeRef.new(shape: ReferenceKey)
+    ContactReferences.value = Shapes::ShapeRef.new(shape: Reference)
+
     CreateContactFlowRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location: "uri", location_name: "InstanceId"))
     CreateContactFlowRequest.add_member(:name, Shapes::ShapeRef.new(shape: ContactFlowName, required: true, location_name: "Name"))
     CreateContactFlowRequest.add_member(:type, Shapes::ShapeRef.new(shape: ContactFlowType, required: true, location_name: "Type"))
@@ -431,6 +464,18 @@ module Aws::Connect
     CreateInstanceResponse.add_member(:arn, Shapes::ShapeRef.new(shape: ARN, location_name: "Arn"))
     CreateInstanceResponse.struct_class = Types::CreateInstanceResponse
 
+    CreateIntegrationAssociationRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location: "uri", location_name: "InstanceId"))
+    CreateIntegrationAssociationRequest.add_member(:integration_type, Shapes::ShapeRef.new(shape: IntegrationType, required: true, location_name: "IntegrationType"))
+    CreateIntegrationAssociationRequest.add_member(:integration_arn, Shapes::ShapeRef.new(shape: ARN, required: true, location_name: "IntegrationArn"))
+    CreateIntegrationAssociationRequest.add_member(:source_application_url, Shapes::ShapeRef.new(shape: URI, required: true, location_name: "SourceApplicationUrl"))
+    CreateIntegrationAssociationRequest.add_member(:source_application_name, Shapes::ShapeRef.new(shape: SourceApplicationName, required: true, location_name: "SourceApplicationName"))
+    CreateIntegrationAssociationRequest.add_member(:source_type, Shapes::ShapeRef.new(shape: SourceType, required: true, location_name: "SourceType"))
+    CreateIntegrationAssociationRequest.struct_class = Types::CreateIntegrationAssociationRequest
+
+    CreateIntegrationAssociationResponse.add_member(:integration_association_id, Shapes::ShapeRef.new(shape: IntegrationAssociationId, location_name: "IntegrationAssociationId"))
+    CreateIntegrationAssociationResponse.add_member(:integration_association_arn, Shapes::ShapeRef.new(shape: ARN, location_name: "IntegrationAssociationArn"))
+    CreateIntegrationAssociationResponse.struct_class = Types::CreateIntegrationAssociationResponse
+
     CreateRoutingProfileRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location: "uri", location_name: "InstanceId"))
     CreateRoutingProfileRequest.add_member(:name, Shapes::ShapeRef.new(shape: RoutingProfileName, required: true, location_name: "Name"))
     CreateRoutingProfileRequest.add_member(:description, Shapes::ShapeRef.new(shape: RoutingProfileDescription, required: true, location_name: "Description"))
@@ -444,6 +489,15 @@ module Aws::Connect
     CreateRoutingProfileResponse.add_member(:routing_profile_id, Shapes::ShapeRef.new(shape: RoutingProfileId, location_name: "RoutingProfileId"))
     CreateRoutingProfileResponse.struct_class = Types::CreateRoutingProfileResponse
 
+    CreateUseCaseRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location: "uri", location_name: "InstanceId"))
+    CreateUseCaseRequest.add_member(:integration_association_id, Shapes::ShapeRef.new(shape: IntegrationAssociationId, required: true, location: "uri", location_name: "IntegrationAssociationId"))
+    CreateUseCaseRequest.add_member(:use_case_type, Shapes::ShapeRef.new(shape: UseCaseType, required: true, location_name: "UseCaseType"))
+    CreateUseCaseRequest.struct_class = Types::CreateUseCaseRequest
+
+    CreateUseCaseResponse.add_member(:use_case_id, Shapes::ShapeRef.new(shape: UseCaseId, location_name: "UseCaseId"))
+    CreateUseCaseResponse.add_member(:use_case_arn, Shapes::ShapeRef.new(shape: ARN, location_name: "UseCaseArn"))
+    CreateUseCaseResponse.struct_class = Types::CreateUseCaseResponse
+
     CreateUserHierarchyGroupRequest.add_member(:name, Shapes::ShapeRef.new(shape: HierarchyGroupName, required: true, location_name: "Name"))
     CreateUserHierarchyGroupRequest.add_member(:parent_group_id, Shapes::ShapeRef.new(shape: HierarchyGroupId, location_name: "ParentGroupId"))
     CreateUserHierarchyGroupRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location: "uri", location_name: "InstanceId"))
@@ -496,6 +550,15 @@ module Aws::Connect
     DeleteInstanceRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location: "uri", location_name: "InstanceId"))
     DeleteInstanceRequest.struct_class = Types::DeleteInstanceRequest
 
+    DeleteIntegrationAssociationRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location: "uri", location_name: "InstanceId"))
+    DeleteIntegrationAssociationRequest.add_member(:integration_association_id, Shapes::ShapeRef.new(shape: IntegrationAssociationId, required: true, location: "uri", location_name: "IntegrationAssociationId"))
+    DeleteIntegrationAssociationRequest.struct_class = Types::DeleteIntegrationAssociationRequest
+
+    DeleteUseCaseRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location: "uri", location_name: "InstanceId"))
+    DeleteUseCaseRequest.add_member(:integration_association_id, Shapes::ShapeRef.new(shape: IntegrationAssociationId, required: true, location: "uri", location_name: "IntegrationAssociationId"))
+    DeleteUseCaseRequest.add_member(:use_case_id, Shapes::ShapeRef.new(shape: UseCaseId, required: true, location: "uri", location_name: "UseCaseId"))
+    DeleteUseCaseRequest.struct_class = Types::DeleteUseCaseRequest
+
     DeleteUserHierarchyGroupRequest.add_member(:hierarchy_group_id, Shapes::ShapeRef.new(shape: HierarchyGroupId, required: true, location: "uri", location_name: "HierarchyGroupId"))
     DeleteUserHierarchyGroupRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location: "uri", location_name: "InstanceId"))
     DeleteUserHierarchyGroupRequest.struct_class = Types::DeleteUserHierarchyGroupRequest
@@ -756,6 +819,18 @@ module Aws::Connect
 
     InstanceSummaryList.member = Shapes::ShapeRef.new(shape: InstanceSummary)
 
+    IntegrationAssociationSummary.add_member(:integration_association_id, Shapes::ShapeRef.new(shape: IntegrationAssociationId, location_name: "IntegrationAssociationId"))
+    IntegrationAssociationSummary.add_member(:integration_association_arn, Shapes::ShapeRef.new(shape: ARN, location_name: "IntegrationAssociationArn"))
+    IntegrationAssociationSummary.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, location_name: "InstanceId"))
+    IntegrationAssociationSummary.add_member(:integration_type, Shapes::ShapeRef.new(shape: IntegrationType, location_name: "IntegrationType"))
+    IntegrationAssociationSummary.add_member(:integration_arn, Shapes::ShapeRef.new(shape: ARN, location_name: "IntegrationArn"))
+    IntegrationAssociationSummary.add_member(:source_application_url, Shapes::ShapeRef.new(shape: URI, location_name: "SourceApplicationUrl"))
+    IntegrationAssociationSummary.add_member(:source_application_name, Shapes::ShapeRef.new(shape: SourceApplicationName, location_name: "SourceApplicationName"))
+    IntegrationAssociationSummary.add_member(:source_type, Shapes::ShapeRef.new(shape: SourceType, location_name: "SourceType"))
+    IntegrationAssociationSummary.struct_class = Types::IntegrationAssociationSummary
+
+    IntegrationAssociationSummaryList.member = Shapes::ShapeRef.new(shape: IntegrationAssociationSummary)
+
     InternalServiceException.add_member(:message, Shapes::ShapeRef.new(shape: Message, location_name: "Message"))
     InternalServiceException.struct_class = Types::InternalServiceException
 
@@ -843,6 +918,15 @@ module Aws::Connect
     ListInstancesResponse.add_member(:next_token, Shapes::ShapeRef.new(shape: NextToken, location_name: "NextToken"))
     ListInstancesResponse.struct_class = Types::ListInstancesResponse
 
+    ListIntegrationAssociationsRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location: "uri", location_name: "InstanceId"))
+    ListIntegrationAssociationsRequest.add_member(:next_token, Shapes::ShapeRef.new(shape: NextToken, location: "querystring", location_name: "nextToken"))
+    ListIntegrationAssociationsRequest.add_member(:max_results, Shapes::ShapeRef.new(shape: MaxResult100, location: "querystring", location_name: "maxResults", metadata: {"box"=>true}))
+    ListIntegrationAssociationsRequest.struct_class = Types::ListIntegrationAssociationsRequest
+
+    ListIntegrationAssociationsResponse.add_member(:integration_association_summary_list, Shapes::ShapeRef.new(shape: IntegrationAssociationSummaryList, location_name: "IntegrationAssociationSummaryList"))
+    ListIntegrationAssociationsResponse.add_member(:next_token, Shapes::ShapeRef.new(shape: NextToken, location_name: "NextToken"))
+    ListIntegrationAssociationsResponse.struct_class = Types::ListIntegrationAssociationsResponse
+
     ListLambdaFunctionsRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location: "uri", location_name: "InstanceId"))
     ListLambdaFunctionsRequest.add_member(:next_token, Shapes::ShapeRef.new(shape: NextToken, location: "querystring", location_name: "nextToken"))
     ListLambdaFunctionsRequest.add_member(:max_results, Shapes::ShapeRef.new(shape: MaxResult25, location: "querystring", location_name: "maxResults", metadata: {"box"=>true}))
@@ -934,6 +1018,16 @@ module Aws::Connect
     ListTagsForResourceResponse.add_member(:tags, Shapes::ShapeRef.new(shape: TagMap, location_name: "tags"))
     ListTagsForResourceResponse.struct_class = Types::ListTagsForResourceResponse
 
+    ListUseCasesRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location: "uri", location_name: "InstanceId"))
+    ListUseCasesRequest.add_member(:integration_association_id, Shapes::ShapeRef.new(shape: IntegrationAssociationId, required: true, location: "uri", location_name: "IntegrationAssociationId"))
+    ListUseCasesRequest.add_member(:next_token, Shapes::ShapeRef.new(shape: NextToken, location: "querystring", location_name: "nextToken"))
+    ListUseCasesRequest.add_member(:max_results, Shapes::ShapeRef.new(shape: MaxResult100, location: "querystring", location_name: "maxResults", metadata: {"box"=>true}))
+    ListUseCasesRequest.struct_class = Types::ListUseCasesRequest
+
+    ListUseCasesResponse.add_member(:use_case_summary_list, Shapes::ShapeRef.new(shape: UseCaseSummaryList, location_name: "UseCaseSummaryList"))
+    ListUseCasesResponse.add_member(:next_token, Shapes::ShapeRef.new(shape: NextToken, location_name: "NextToken"))
+    ListUseCasesResponse.struct_class = Types::ListUseCasesResponse
+
     ListUserHierarchyGroupsRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location: "uri", location_name: "InstanceId"))
     ListUserHierarchyGroupsRequest.add_member(:next_token, Shapes::ShapeRef.new(shape: NextToken, location: "querystring", location_name: "nextToken"))
     ListUserHierarchyGroupsRequest.add_member(:max_results, Shapes::ShapeRef.new(shape: MaxResult1000, location: "querystring", location_name: "maxResults", metadata: {"box"=>true}))
@@ -1007,6 +1101,10 @@ module Aws::Connect
 
     Queues.member = Shapes::ShapeRef.new(shape: QueueId)
 
+    Reference.add_member(:value, Shapes::ShapeRef.new(shape: ReferenceValue, required: true, location_name: "Value"))
+    Reference.add_member(:type, Shapes::ShapeRef.new(shape: ReferenceType, required: true, location_name: "Type"))
+    Reference.struct_class = Types::Reference
+
     ResourceConflictException.add_member(:message, Shapes::ShapeRef.new(shape: Message, location_name: "Message"))
     ResourceConflictException.struct_class = Types::ResourceConflictException
 
@@ -1122,6 +1220,19 @@ module Aws::Connect
     StartOutboundVoiceContactResponse.add_member(:contact_id, Shapes::ShapeRef.new(shape: ContactId, location_name: "ContactId"))
     StartOutboundVoiceContactResponse.struct_class = Types::StartOutboundVoiceContactResponse
 
+    StartTaskContactRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location_name: "InstanceId"))
+    StartTaskContactRequest.add_member(:previous_contact_id, Shapes::ShapeRef.new(shape: ContactId, location_name: "PreviousContactId"))
+    StartTaskContactRequest.add_member(:contact_flow_id, Shapes::ShapeRef.new(shape: ContactFlowId, required: true, location_name: "ContactFlowId"))
+    StartTaskContactRequest.add_member(:attributes, Shapes::ShapeRef.new(shape: Attributes, location_name: "Attributes"))
+    StartTaskContactRequest.add_member(:name, Shapes::ShapeRef.new(shape: Name, required: true, location_name: "Name"))
+    StartTaskContactRequest.add_member(:references, Shapes::ShapeRef.new(shape: ContactReferences, location_name: "References"))
+    StartTaskContactRequest.add_member(:description, Shapes::ShapeRef.new(shape: Description, location_name: "Description"))
+    StartTaskContactRequest.add_member(:client_token, Shapes::ShapeRef.new(shape: ClientToken, location_name: "ClientToken", metadata: {"idempotencyToken"=>true}))
+    StartTaskContactRequest.struct_class = Types::StartTaskContactRequest
+
+    StartTaskContactResponse.add_member(:contact_id, Shapes::ShapeRef.new(shape: ContactId, location_name: "ContactId"))
+    StartTaskContactResponse.struct_class = Types::StartTaskContactResponse
+
     StopContactRecordingRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location_name: "InstanceId"))
     StopContactRecordingRequest.add_member(:contact_id, Shapes::ShapeRef.new(shape: ContactId, required: true, location_name: "ContactId"))
     StopContactRecordingRequest.add_member(:initial_contact_id, Shapes::ShapeRef.new(shape: ContactId, required: true, location_name: "InitialContactId"))
@@ -1246,6 +1357,13 @@ module Aws::Connect
     UpdateUserSecurityProfilesRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location: "uri", location_name: "InstanceId"))
     UpdateUserSecurityProfilesRequest.struct_class = Types::UpdateUserSecurityProfilesRequest
 
+    UseCase.add_member(:use_case_id, Shapes::ShapeRef.new(shape: UseCaseId, location_name: "UseCaseId"))
+    UseCase.add_member(:use_case_arn, Shapes::ShapeRef.new(shape: ARN, location_name: "UseCaseArn"))
+    UseCase.add_member(:use_case_type, Shapes::ShapeRef.new(shape: UseCaseType, location_name: "UseCaseType"))
+    UseCase.struct_class = Types::UseCase
+
+    UseCaseSummaryList.member = Shapes::ShapeRef.new(shape: UseCase)
+
     User.add_member(:id, Shapes::ShapeRef.new(shape: UserId, location_name: "Id"))
     User.add_member(:arn, Shapes::ShapeRef.new(shape: ARN, location_name: "Arn"))
     User.add_member(:username, Shapes::ShapeRef.new(shape: AgentUsername, location_name: "Username"))
@@ -1417,6 +1535,19 @@ module Aws::Connect
         o.errors << Shapes::ShapeRef.new(shape: InternalServiceException)
       end)
 
+      api.add_operation(:create_integration_association, Seahorse::Model::Operation.new.tap do |o|
+        o.name = "CreateIntegrationAssociation"
+        o.http_method = "PUT"
+        o.http_request_uri = "/instance/{InstanceId}/integration-associations"
+        o.input = Shapes::ShapeRef.new(shape: CreateIntegrationAssociationRequest)
+        o.output = Shapes::ShapeRef.new(shape: CreateIntegrationAssociationResponse)
+        o.errors << Shapes::ShapeRef.new(shape: DuplicateResourceException)
+        o.errors << Shapes::ShapeRef.new(shape: ResourceNotFoundException)
+        o.errors << Shapes::ShapeRef.new(shape: InternalServiceException)
+        o.errors << Shapes::ShapeRef.new(shape: InvalidRequestException)
+        o.errors << Shapes::ShapeRef.new(shape: ThrottlingException)
+      end)
+
       api.add_operation(:create_routing_profile, Seahorse::Model::Operation.new.tap do |o|
         o.name = "CreateRoutingProfile"
         o.http_method = "PUT"
@@ -1432,6 +1563,19 @@ module Aws::Connect
         o.errors << Shapes::ShapeRef.new(shape: InternalServiceException)
       end)
 
+      api.add_operation(:create_use_case, Seahorse::Model::Operation.new.tap do |o|
+        o.name = "CreateUseCase"
+        o.http_method = "PUT"
+        o.http_request_uri = "/instance/{InstanceId}/integration-associations/{IntegrationAssociationId}/use-cases"
+        o.input = Shapes::ShapeRef.new(shape: CreateUseCaseRequest)
+        o.output = Shapes::ShapeRef.new(shape: CreateUseCaseResponse)
+        o.errors << Shapes::ShapeRef.new(shape: DuplicateResourceException)
+        o.errors << Shapes::ShapeRef.new(shape: ResourceNotFoundException)
+        o.errors << Shapes::ShapeRef.new(shape: InternalServiceException)
+        o.errors << Shapes::ShapeRef.new(shape: InvalidRequestException)
+        o.errors << Shapes::ShapeRef.new(shape: ThrottlingException)
+      end)
+
       api.add_operation(:create_user, Seahorse::Model::Operation.new.tap do |o|
         o.name = "CreateUser"
         o.http_method = "PUT"
@@ -1473,6 +1617,30 @@ module Aws::Connect
         o.errors << Shapes::ShapeRef.new(shape: InvalidRequestException)
       end)
 
+      api.add_operation(:delete_integration_association, Seahorse::Model::Operation.new.tap do |o|
+        o.name = "DeleteIntegrationAssociation"
+        o.http_method = "DELETE"
+        o.http_request_uri = "/instance/{InstanceId}/integration-associations/{IntegrationAssociationId}"
+        o.input = Shapes::ShapeRef.new(shape: DeleteIntegrationAssociationRequest)
+        o.output = Shapes::ShapeRef.new(shape: Shapes::StructureShape.new(struct_class: Aws::EmptyStructure))
+        o.errors << Shapes::ShapeRef.new(shape: ResourceNotFoundException)
+        o.errors << Shapes::ShapeRef.new(shape: InternalServiceException)
+        o.errors << Shapes::ShapeRef.new(shape: InvalidRequestException)
+        o.errors << Shapes::ShapeRef.new(shape: ThrottlingException)
+      end)
+
+      api.add_operation(:delete_use_case, Seahorse::Model::Operation.new.tap do |o|
+        o.name = "DeleteUseCase"
+        o.http_method = "DELETE"
+        o.http_request_uri = "/instance/{InstanceId}/integration-associations/{IntegrationAssociationId}/use-cases/{UseCaseId}"
+        o.input = Shapes::ShapeRef.new(shape: DeleteUseCaseRequest)
+        o.output = Shapes::ShapeRef.new(shape: Shapes::StructureShape.new(struct_class: Aws::EmptyStructure))
+        o.errors << Shapes::ShapeRef.new(shape: ResourceNotFoundException)
+        o.errors << Shapes::ShapeRef.new(shape: InternalServiceException)
+        o.errors << Shapes::ShapeRef.new(shape: InvalidRequestException)
+        o.errors << Shapes::ShapeRef.new(shape: ThrottlingException)
+      end)
+
       api.add_operation(:delete_user, Seahorse::Model::Operation.new.tap do |o|
         o.name = "DeleteUser"
         o.http_method = "DELETE"
@@ -1855,6 +2023,24 @@ module Aws::Connect
         )
       end)
 
+      api.add_operation(:list_integration_associations, Seahorse::Model::Operation.new.tap do |o|
+        o.name = "ListIntegrationAssociations"
+        o.http_method = "GET"
+        o.http_request_uri = "/instance/{InstanceId}/integration-associations"
+        o.input = Shapes::ShapeRef.new(shape: ListIntegrationAssociationsRequest)
+        o.output = Shapes::ShapeRef.new(shape: ListIntegrationAssociationsResponse)
+        o.errors << Shapes::ShapeRef.new(shape: ResourceNotFoundException)
+        o.errors << Shapes::ShapeRef.new(shape: InternalServiceException)
+        o.errors << Shapes::ShapeRef.new(shape: InvalidRequestException)
+        o.errors << Shapes::ShapeRef.new(shape: ThrottlingException)
+        o[:pager] = Aws::Pager.new(
+          limit_key: "max_results",
+          tokens: {
+            "next_token" => "next_token"
+          }
+        )
+      end)
+
       api.add_operation(:list_lambda_functions, Seahorse::Model::Operation.new.tap do |o|
         o.name = "ListLambdaFunctions"
         o.http_method = "GET"
@@ -2039,6 +2225,24 @@ module Aws::Connect
         o.errors << Shapes::ShapeRef.new(shape: ThrottlingException)
       end)
 
+      api.add_operation(:list_use_cases, Seahorse::Model::Operation.new.tap do |o|
+        o.name = "ListUseCases"
+        o.http_method = "GET"
+        o.http_request_uri = "/instance/{InstanceId}/integration-associations/{IntegrationAssociationId}/use-cases"
+        o.input = Shapes::ShapeRef.new(shape: ListUseCasesRequest)
+        o.output = Shapes::ShapeRef.new(shape: ListUseCasesResponse)
+        o.errors << Shapes::ShapeRef.new(shape: ResourceNotFoundException)
+        o.errors << Shapes::ShapeRef.new(shape: InternalServiceException)
+        o.errors << Shapes::ShapeRef.new(shape: InvalidRequestException)
+        o.errors << Shapes::ShapeRef.new(shape: ThrottlingException)
+        o[:pager] = Aws::Pager.new(
+          limit_key: "max_results",
+          tokens: {
+            "next_token" => "next_token"
+          }
+        )
+      end)
+
       api.add_operation(:list_user_hierarchy_groups, Seahorse::Model::Operation.new.tap do |o|
         o.name = "ListUserHierarchyGroups"
         o.http_method = "GET"
@@ -2128,6 +2332,20 @@ module Aws::Connect
         o.errors << Shapes::ShapeRef.new(shape: OutboundContactNotPermittedException)
       end)
 
+      api.add_operation(:start_task_contact, Seahorse::Model::Operation.new.tap do |o|
+        o.name = "StartTaskContact"
+        o.http_method = "PUT"
+        o.http_request_uri = "/contact/task"
+        o.input = Shapes::ShapeRef.new(shape: StartTaskContactRequest)
+        o.output = Shapes::ShapeRef.new(shape: StartTaskContactResponse)
+        o.errors << Shapes::ShapeRef.new(shape: InvalidRequestException)
+        o.errors << Shapes::ShapeRef.new(shape: InvalidParameterException)
+        o.errors << Shapes::ShapeRef.new(shape: ResourceNotFoundException)
+        o.errors << Shapes::ShapeRef.new(shape: ThrottlingException)
+        o.errors << Shapes::ShapeRef.new(shape: ServiceQuotaExceededException)
+        o.errors << Shapes::ShapeRef.new(shape: InternalServiceException)
+      end)
+
       api.add_operation(:stop_contact, Seahorse::Model::Operation.new.tap do |o|
         o.name = "StopContact"
         o.http_method = "POST"

data/lib/aws-sdk-connect/types.rb

@@ -168,7 +168,7 @@ module Aws::Connect
     #           {
     #             queue_reference: { # required
     #               queue_id: "QueueId", # required
-    #               channel: "VOICE", # required, accepts VOICE, CHAT
+    #               channel: "VOICE", # required, accepts VOICE, CHAT, TASK
     #             },
     #             priority: 1, # required
     #             delay: 1, # required
@@ -535,6 +535,72 @@ module Aws::Connect
       include Aws::Structure
     end
 
+    # @note When making an API call, you may pass CreateIntegrationAssociationRequest
+    #   data as a hash:
+    #
+    #       {
+    #         instance_id: "InstanceId", # required
+    #         integration_type: "EVENT", # required, accepts EVENT
+    #         integration_arn: "ARN", # required
+    #         source_application_url: "URI", # required
+    #         source_application_name: "SourceApplicationName", # required
+    #         source_type: "SALESFORCE", # required, accepts SALESFORCE, ZENDESK
+    #       }
+    #
+    # @!attribute [rw] instance_id
+    #   The identifier of the Amazon Connect instance.
+    #   @return [String]
+    #
+    # @!attribute [rw] integration_type
+    #   The type of information to be ingested.
+    #   @return [String]
+    #
+    # @!attribute [rw] integration_arn
+    #   The Amazon Resource Name (ARN) of the integration.
+    #   @return [String]
+    #
+    # @!attribute [rw] source_application_url
+    #   The URL for the external application.
+    #   @return [String]
+    #
+    # @!attribute [rw] source_application_name
+    #   The name of the external application.
+    #   @return [String]
+    #
+    # @!attribute [rw] source_type
+    #   The type of the data source.
+    #   @return [String]
+    #
+    # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/CreateIntegrationAssociationRequest AWS API Documentation
+    #
+    class CreateIntegrationAssociationRequest < Struct.new(
+      :instance_id,
+      :integration_type,
+      :integration_arn,
+      :source_application_url,
+      :source_application_name,
+      :source_type)
+      SENSITIVE = []
+      include Aws::Structure
+    end
+
+    # @!attribute [rw] integration_association_id
+    #   The identifier for the association.
+    #   @return [String]
+    #
+    # @!attribute [rw] integration_association_arn
+    #   The Amazon Resource Name (ARN) for the association.
+    #   @return [String]
+    #
+    # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/CreateIntegrationAssociationResponse AWS API Documentation
+    #
+    class CreateIntegrationAssociationResponse < Struct.new(
+      :integration_association_id,
+      :integration_association_arn)
+      SENSITIVE = []
+      include Aws::Structure
+    end
+
     # @note When making an API call, you may pass CreateRoutingProfileRequest
     #   data as a hash:
     #
@@ -547,7 +613,7 @@ module Aws::Connect
     #           {
     #             queue_reference: { # required
     #               queue_id: "QueueId", # required
-    #               channel: "VOICE", # required, accepts VOICE, CHAT
+    #               channel: "VOICE", # required, accepts VOICE, CHAT, TASK
     #             },
     #             priority: 1, # required
     #             delay: 1, # required
@@ -555,7 +621,7 @@ module Aws::Connect
     #         ],
     #         media_concurrencies: [ # required
     #           {
-    #             channel: "VOICE", # required, accepts VOICE, CHAT
+    #             channel: "VOICE", # required, accepts VOICE, CHAT, TASK
     #             concurrency: 1, # required
     #           },
     #         ],
@@ -627,6 +693,56 @@ module Aws::Connect
       include Aws::Structure
     end
 
+    # @note When making an API call, you may pass CreateUseCaseRequest
+    #   data as a hash:
+    #
+    #       {
+    #         instance_id: "InstanceId", # required
+    #         integration_association_id: "IntegrationAssociationId", # required
+    #         use_case_type: "RULES_EVALUATION", # required, accepts RULES_EVALUATION
+    #       }
+    #
+    # @!attribute [rw] instance_id
+    #   The identifier of the Amazon Connect instance.
+    #   @return [String]
+    #
+    # @!attribute [rw] integration_association_id
+    #   The identifier for the AppIntegration association.
+    #   @return [String]
+    #
+    # @!attribute [rw] use_case_type
+    #   The type of use case to associate to the AppIntegration association.
+    #   Each AppIntegration association can have only one of each use case
+    #   type.
+    #   @return [String]
+    #
+    # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/CreateUseCaseRequest AWS API Documentation
+    #
+    class CreateUseCaseRequest < Struct.new(
+      :instance_id,
+      :integration_association_id,
+      :use_case_type)
+      SENSITIVE = []
+      include Aws::Structure
+    end
+
+    # @!attribute [rw] use_case_id
+    #   The identifier of the use case.
+    #   @return [String]
+    #
+    # @!attribute [rw] use_case_arn
+    #   The Amazon Resource Name (ARN) for the use case.
+    #   @return [String]
+    #
+    # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/CreateUseCaseResponse AWS API Documentation
+    #
+    class CreateUseCaseResponse < Struct.new(
+      :use_case_id,
+      :use_case_arn)
+      SENSITIVE = []
+      include Aws::Structure
+    end
+
     # @note When making an API call, you may pass CreateUserHierarchyGroupRequest
     #   data as a hash:
     #
@@ -916,6 +1032,62 @@ module Aws::Connect
       include Aws::Structure
     end
 
+    # @note When making an API call, you may pass DeleteIntegrationAssociationRequest
+    #   data as a hash:
+    #
+    #       {
+    #         instance_id: "InstanceId", # required
+    #         integration_association_id: "IntegrationAssociationId", # required
+    #       }
+    #
+    # @!attribute [rw] instance_id
+    #   The identifier of the Amazon Connect instance.
+    #   @return [String]
+    #
+    # @!attribute [rw] integration_association_id
+    #   The identifier for the AppIntegration association.
+    #   @return [String]
+    #
+    # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/DeleteIntegrationAssociationRequest AWS API Documentation
+    #
+    class DeleteIntegrationAssociationRequest < Struct.new(
+      :instance_id,
+      :integration_association_id)
+      SENSITIVE = []
+      include Aws::Structure
+    end
+
+    # @note When making an API call, you may pass DeleteUseCaseRequest
+    #   data as a hash:
+    #
+    #       {
+    #         instance_id: "InstanceId", # required
+    #         integration_association_id: "IntegrationAssociationId", # required
+    #         use_case_id: "UseCaseId", # required
+    #       }
+    #
+    # @!attribute [rw] instance_id
+    #   The identifier of the Amazon Connect instance.
+    #   @return [String]
+    #
+    # @!attribute [rw] integration_association_id
+    #   The identifier for the AppIntegration association.
+    #   @return [String]
+    #
+    # @!attribute [rw] use_case_id
+    #   The identifier for the use case.
+    #   @return [String]
+    #
+    # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/DeleteUseCaseRequest AWS API Documentation
+    #
+    class DeleteUseCaseRequest < Struct.new(
+      :instance_id,
+      :integration_association_id,
+      :use_case_id)
+      SENSITIVE = []
+      include Aws::Structure
+    end
+
     # @note When making an API call, you may pass DeleteUserHierarchyGroupRequest
     #   data as a hash:
     #
@@ -1413,7 +1585,7 @@ module Aws::Connect
     #         queue_references: [ # required
     #           {
     #             queue_id: "QueueId", # required
-    #             channel: "VOICE", # required, accepts VOICE, CHAT
+    #             channel: "VOICE", # required, accepts VOICE, CHAT, TASK
     #           },
     #         ],
     #       }
@@ -1513,7 +1685,7 @@ module Aws::Connect
     #
     #       {
     #         queues: ["QueueId"],
-    #         channels: ["VOICE"], # accepts VOICE, CHAT
+    #         channels: ["VOICE"], # accepts VOICE, CHAT, TASK
     #       }
     #
     # @!attribute [rw] queues
@@ -1578,7 +1750,7 @@ module Aws::Connect
     #         instance_id: "InstanceId", # required
     #         filters: { # required
     #           queues: ["QueueId"],
-    #           channels: ["VOICE"], # accepts VOICE, CHAT
+    #           channels: ["VOICE"], # accepts VOICE, CHAT, TASK
     #         },
     #         groupings: ["QUEUE"], # accepts QUEUE, CHANNEL
     #         current_metrics: [ # required
@@ -1599,16 +1771,16 @@ module Aws::Connect
     #   The queues, up to 100, or channels, to use to filter the metrics
     #   returned. Metric data is retrieved only for the resources associated
     #   with the queues or channels included in the filter. You can include
-    #   both queue IDs and queue ARNs in the same request. Both `VOICE` and
-    #   `CHAT` channels are supported.
+    #   both queue IDs and queue ARNs in the same request. VOICE, CHAT, and
+    #   TASK channels are supported.
     #   @return [Types::Filters]
     #
     # @!attribute [rw] groupings
     #   The grouping applied to the metrics returned. For example, when
     #   grouped by `QUEUE`, the metrics returned apply to each queue rather
     #   than aggregated for all queues. If you group by `CHANNEL`, you
-    #   should include a Channels filter. Both `VOICE` and `CHAT` channels
-    #   are supported.
+    #   should include a Channels filter. VOICE, CHAT, and TASK channels are
+    #   supported.
     #
     #   If no `Grouping` is included in the request, a summary of metrics is
     #   returned.
@@ -1819,7 +1991,7 @@ module Aws::Connect
     #         end_time: Time.now, # required
     #         filters: { # required
     #           queues: ["QueueId"],
-    #           channels: ["VOICE"], # accepts VOICE, CHAT
+    #           channels: ["VOICE"], # accepts VOICE, CHAT, TASK
     #         },
     #         groupings: ["QUEUE"], # accepts QUEUE, CHANNEL
     #         historical_metrics: [ # required
@@ -1866,8 +2038,8 @@ module Aws::Connect
     #   The queues, up to 100, or channels, to use to filter the metrics
     #   returned. Metric data is retrieved only for the resources associated
     #   with the queues or channels included in the filter. You can include
-    #   both queue IDs and queue ARNs in the same request. Both `VOICE` and
-    #   `CHAT` channels are supported.
+    #   both queue IDs and queue ARNs in the same request. VOICE, CHAT, and
+    #   TASK channels are supported.
     #   @return [Types::Filters]
     #
     # @!attribute [rw] groupings
@@ -2631,6 +2803,55 @@ module Aws::Connect
       include Aws::Structure
     end
 
+    # Contains summary information about the associated AppIntegrations.
+    #
+    # @!attribute [rw] integration_association_id
+    #   The identifier for the AppIntegration association.
+    #   @return [String]
+    #
+    # @!attribute [rw] integration_association_arn
+    #   The Amazon Resource Name (ARN) for the AppIntegration association.
+    #   @return [String]
+    #
+    # @!attribute [rw] instance_id
+    #   The identifier of the Amazon Connect instance.
+    #   @return [String]
+    #
+    # @!attribute [rw] integration_type
+    #   The integration type.
+    #   @return [String]
+    #
+    # @!attribute [rw] integration_arn
+    #   The Amazon Resource Name (ARN) for the AppIntegration.
+    #   @return [String]
+    #
+    # @!attribute [rw] source_application_url
+    #   The URL for the external application.
+    #   @return [String]
+    #
+    # @!attribute [rw] source_application_name
+    #   The user-provided, friendly name for the external application.
+    #   @return [String]
+    #
+    # @!attribute [rw] source_type
+    #   The name of the source.
+    #   @return [String]
+    #
+    # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/IntegrationAssociationSummary AWS API Documentation
+    #
+    class IntegrationAssociationSummary < Struct.new(
+      :integration_association_id,
+      :integration_association_arn,
+      :instance_id,
+      :integration_type,
+      :integration_arn,
+      :source_application_url,
+      :source_application_name,
+      :source_type)
+      SENSITIVE = []
+      include Aws::Structure
+    end
+
     # Request processing failed due to an error or failure with the service.
     #
     # @!attribute [rw] message
@@ -3123,6 +3344,57 @@ module Aws::Connect
       include Aws::Structure
     end
 
+    # @note When making an API call, you may pass ListIntegrationAssociationsRequest
+    #   data as a hash:
+    #
+    #       {
+    #         instance_id: "InstanceId", # required
+    #         next_token: "NextToken",
+    #         max_results: 1,
+    #       }
+    #
+    # @!attribute [rw] instance_id
+    #   The identifier of the Amazon Connect instance.
+    #   @return [String]
+    #
+    # @!attribute [rw] next_token
+    #   The token for the next set of results. Use the value returned in the
+    #   previous response in the next request to retrieve the next set of
+    #   results.
+    #   @return [String]
+    #
+    # @!attribute [rw] max_results
+    #   The maximimum number of results to return per page.
+    #   @return [Integer]
+    #
+    # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ListIntegrationAssociationsRequest AWS API Documentation
+    #
+    class ListIntegrationAssociationsRequest < Struct.new(
+      :instance_id,
+      :next_token,
+      :max_results)
+      SENSITIVE = []
+      include Aws::Structure
+    end
+
+    # @!attribute [rw] integration_association_summary_list
+    #   The AppIntegration associations.
+    #   @return [Array<Types::IntegrationAssociationSummary>]
+    #
+    # @!attribute [rw] next_token
+    #   If there are additional results, this is the token for the next set
+    #   of results.
+    #   @return [String]
+    #
+    # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ListIntegrationAssociationsResponse AWS API Documentation
+    #
+    class ListIntegrationAssociationsResponse < Struct.new(
+      :integration_association_summary_list,
+      :next_token)
+      SENSITIVE = []
+      include Aws::Structure
+    end
+
     # @note When making an API call, you may pass ListLambdaFunctionsRequest
     #   data as a hash:
     #
@@ -3638,6 +3910,66 @@ module Aws::Connect
       include Aws::Structure
     end
 
+    # Provides summary information about the use cases for the specified
+    # Amazon Connect AppIntegration association.
+    #
+    # @note When making an API call, you may pass ListUseCasesRequest
+    #   data as a hash:
+    #
+    #       {
+    #         instance_id: "InstanceId", # required
+    #         integration_association_id: "IntegrationAssociationId", # required
+    #         next_token: "NextToken",
+    #         max_results: 1,
+    #       }
+    #
+    # @!attribute [rw] instance_id
+    #   The identifier of the Amazon Connect instance.
+    #   @return [String]
+    #
+    # @!attribute [rw] integration_association_id
+    #   The identifier for the integration association.
+    #   @return [String]
+    #
+    # @!attribute [rw] next_token
+    #   The token for the next set of results. Use the value returned in the
+    #   previous response in the next request to retrieve the next set of
+    #   results.
+    #   @return [String]
+    #
+    # @!attribute [rw] max_results
+    #   The maximimum number of results to return per page.
+    #   @return [Integer]
+    #
+    # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ListUseCasesRequest AWS API Documentation
+    #
+    class ListUseCasesRequest < Struct.new(
+      :instance_id,
+      :integration_association_id,
+      :next_token,
+      :max_results)
+      SENSITIVE = []
+      include Aws::Structure
+    end
+
+    # @!attribute [rw] use_case_summary_list
+    #   The use cases.
+    #   @return [Array<Types::UseCase>]
+    #
+    # @!attribute [rw] next_token
+    #   If there are additional results, this is the token for the next set
+    #   of results.
+    #   @return [String]
+    #
+    # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ListUseCasesResponse AWS API Documentation
+    #
+    class ListUseCasesResponse < Struct.new(
+      :use_case_summary_list,
+      :next_token)
+      SENSITIVE = []
+      include Aws::Structure
+    end
+
     # @note When making an API call, you may pass ListUserHierarchyGroupsRequest
     #   data as a hash:
     #
@@ -3747,7 +4079,7 @@ module Aws::Connect
     #   data as a hash:
     #
     #       {
-    #         channel: "VOICE", # required, accepts VOICE, CHAT
+    #         channel: "VOICE", # required, accepts VOICE, CHAT, TASK
     #         concurrency: 1, # required
     #       }
     #
@@ -3927,6 +4259,35 @@ module Aws::Connect
       include Aws::Structure
     end
 
+    # A link that an agent selects to complete a given task. You can have up
+    # to 4,096 UTF-8 bytes across all references for a contact.
+    #
+    # @note When making an API call, you may pass Reference
+    #   data as a hash:
+    #
+    #       {
+    #         value: "ReferenceValue", # required
+    #         type: "URL", # required, accepts URL
+    #       }
+    #
+    # @!attribute [rw] value
+    #   A formatted URL that will be shown to an agent in the Contact
+    #   Control Panel (CCP)
+    #   @return [String]
+    #
+    # @!attribute [rw] type
+    #   A valid URL.
+    #   @return [String]
+    #
+    # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/Reference AWS API Documentation
+    #
+    class Reference < Struct.new(
+      :value,
+      :type)
+      SENSITIVE = []
+      include Aws::Structure
+    end
+
     # A resource already has that name.
     #
     # @!attribute [rw] message
@@ -4073,7 +4434,7 @@ module Aws::Connect
     #       {
     #         queue_reference: { # required
     #           queue_id: "QueueId", # required
-    #           channel: "VOICE", # required, accepts VOICE, CHAT
+    #           channel: "VOICE", # required, accepts VOICE, CHAT, TASK
     #         },
     #         priority: 1, # required
     #         delay: 1, # required
@@ -4170,7 +4531,7 @@ module Aws::Connect
     #
     #       {
     #         queue_id: "QueueId", # required
-    #         channel: "VOICE", # required, accepts VOICE, CHAT
+    #         channel: "VOICE", # required, accepts VOICE, CHAT, TASK
     #       }
     #
     # @!attribute [rw] queue_id
@@ -4553,6 +4914,106 @@ module Aws::Connect
       include Aws::Structure
     end
 
+    # @note When making an API call, you may pass StartTaskContactRequest
+    #   data as a hash:
+    #
+    #       {
+    #         instance_id: "InstanceId", # required
+    #         previous_contact_id: "ContactId",
+    #         contact_flow_id: "ContactFlowId", # required
+    #         attributes: {
+    #           "AttributeName" => "AttributeValue",
+    #         },
+    #         name: "Name", # required
+    #         references: {
+    #           "ReferenceKey" => {
+    #             value: "ReferenceValue", # required
+    #             type: "URL", # required, accepts URL
+    #           },
+    #         },
+    #         description: "Description",
+    #         client_token: "ClientToken",
+    #       }
+    #
+    # @!attribute [rw] instance_id
+    #   The identifier of the Amazon Connect instance.
+    #   @return [String]
+    #
+    # @!attribute [rw] previous_contact_id
+    #   The identifier of the previous chat, voice, or task contact.
+    #   @return [String]
+    #
+    # @!attribute [rw] contact_flow_id
+    #   The identifier of the contact flow for initiating the tasks. To see
+    #   the ContactFlowId in the Amazon Connect console user interface, on
+    #   the navigation menu go to **Routing**, **Contact Flows**. Choose the
+    #   contact flow. On the contact flow page, under the name of the
+    #   contact flow, choose **Show additional flow information**. The
+    #   ContactFlowId is the last part of the ARN, shown here in bold:
+    #
+    #   arn:aws:connect:us-west-2:xxxxxxxxxxxx:instance/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx/contact-flow/**846ec553-a005-41c0-8341-xxxxxxxxxxxx**
+    #   @return [String]
+    #
+    # @!attribute [rw] attributes
+    #   A custom key-value pair using an attribute map. The attributes are
+    #   standard Amazon Connect attributes, and can be accessed in contact
+    #   flows just like any other contact attributes.
+    #
+    #   There can be up to 32,768 UTF-8 bytes across all key-value pairs per
+    #   contact. Attribute keys can include only alphanumeric, dash, and
+    #   underscore characters.
+    #   @return [Hash<String,String>]
+    #
+    # @!attribute [rw] name
+    #   The name of a task that is shown to an agent in the Contact Control
+    #   Panel (CCP).
+    #   @return [String]
+    #
+    # @!attribute [rw] references
+    #   A formatted URL that is shown to an agent in the Contact Control
+    #   Panel (CCP).
+    #   @return [Hash<String,Types::Reference>]
+    #
+    # @!attribute [rw] description
+    #   A description of the task that is shown to an agent in the Contact
+    #   Control Panel (CCP).
+    #   @return [String]
+    #
+    # @!attribute [rw] client_token
+    #   A unique, case-sensitive identifier that you provide to ensure the
+    #   idempotency of the request.
+    #
+    #   **A suitable default value is auto-generated.** You should normally
+    #   not need to pass this option.
+    #   @return [String]
+    #
+    # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/StartTaskContactRequest AWS API Documentation
+    #
+    class StartTaskContactRequest < Struct.new(
+      :instance_id,
+      :previous_contact_id,
+      :contact_flow_id,
+      :attributes,
+      :name,
+      :references,
+      :description,
+      :client_token)
+      SENSITIVE = []
+      include Aws::Structure
+    end
+
+    # @!attribute [rw] contact_id
+    #   The identifier of this contact within the Amazon Connect instance.
+    #   @return [String]
+    #
+    # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/StartTaskContactResponse AWS API Documentation
+    #
+    class StartTaskContactResponse < Struct.new(
+      :contact_id)
+      SENSITIVE = []
+      include Aws::Structure
+    end
+
     # @note When making an API call, you may pass StopContactRecordingRequest
     #   data as a hash:
     #
@@ -4967,7 +5428,7 @@ module Aws::Connect
     #         routing_profile_id: "RoutingProfileId", # required
     #         media_concurrencies: [ # required
     #           {
-    #             channel: "VOICE", # required, accepts VOICE, CHAT
+    #             channel: "VOICE", # required, accepts VOICE, CHAT, TASK
     #             concurrency: 1, # required
     #           },
     #         ],
@@ -5075,7 +5536,7 @@ module Aws::Connect
     #           {
     #             queue_reference: { # required
     #               queue_id: "QueueId", # required
-    #               channel: "VOICE", # required, accepts VOICE, CHAT
+    #               channel: "VOICE", # required, accepts VOICE, CHAT, TASK
     #             },
     #             priority: 1, # required
     #             delay: 1, # required
@@ -5092,7 +5553,9 @@ module Aws::Connect
     #   @return [String]
     #
     # @!attribute [rw] queue_configs
-    #   The queues to be updated for this routing profile.
+    #   The queues to be updated for this routing profile. Queues must first
+    #   be associated to the routing profile. You can do this using
+    #   AssociateRoutingProfileQueues.
     #   @return [Array<Types::RoutingProfileQueueConfig>]
     #
     # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/UpdateRoutingProfileQueuesRequest AWS API Documentation
@@ -5342,6 +5805,32 @@ module Aws::Connect
       include Aws::Structure
     end
 
+    # Contains the use case.
+    #
+    # @!attribute [rw] use_case_id
+    #   The identifier for the use case.
+    #   @return [String]
+    #
+    # @!attribute [rw] use_case_arn
+    #   The Amazon Resource Name (ARN) for the use case.
+    #   @return [String]
+    #
+    # @!attribute [rw] use_case_type
+    #   The type of use case to associate to the AppIntegration association.
+    #   Each AppIntegration association can have only one of each use case
+    #   type.
+    #   @return [String]
+    #
+    # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/UseCase AWS API Documentation
+    #
+    class UseCase < Struct.new(
+      :use_case_id,
+      :use_case_arn,
+      :use_case_type)
+      SENSITIVE = []
+      include Aws::Structure
+    end
+
     # Contains information about a user account for a Amazon Connect
     # instance.
     #