aws-sdk-connect 1.36.0 → 1.37.0

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
@@ -55,12 +55,17 @@ module Aws::Connect
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  ContactFlowTypes = Shapes::ListShape.new(name: 'ContactFlowTypes')
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  ContactId = Shapes::StringShape.new(name: 'ContactId')
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  ContactNotFoundException = Shapes::StructureShape.new(name: 'ContactNotFoundException')
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+ ContactReferences = Shapes::MapShape.new(name: 'ContactReferences')
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  CreateContactFlowRequest = Shapes::StructureShape.new(name: 'CreateContactFlowRequest')
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  CreateContactFlowResponse = Shapes::StructureShape.new(name: 'CreateContactFlowResponse')
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  CreateInstanceRequest = Shapes::StructureShape.new(name: 'CreateInstanceRequest')
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  CreateInstanceResponse = Shapes::StructureShape.new(name: 'CreateInstanceResponse')
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+ CreateIntegrationAssociationRequest = Shapes::StructureShape.new(name: 'CreateIntegrationAssociationRequest')
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+ CreateIntegrationAssociationResponse = Shapes::StructureShape.new(name: 'CreateIntegrationAssociationResponse')
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  CreateRoutingProfileRequest = Shapes::StructureShape.new(name: 'CreateRoutingProfileRequest')
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  CreateRoutingProfileResponse = Shapes::StructureShape.new(name: 'CreateRoutingProfileResponse')
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+ CreateUseCaseRequest = Shapes::StructureShape.new(name: 'CreateUseCaseRequest')
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+ CreateUseCaseResponse = Shapes::StructureShape.new(name: 'CreateUseCaseResponse')
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  CreateUserHierarchyGroupRequest = Shapes::StructureShape.new(name: 'CreateUserHierarchyGroupRequest')
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  CreateUserHierarchyGroupResponse = Shapes::StructureShape.new(name: 'CreateUserHierarchyGroupResponse')
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  CreateUserRequest = Shapes::StructureShape.new(name: 'CreateUserRequest')
@@ -75,6 +80,8 @@ module Aws::Connect
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  CurrentMetrics = Shapes::ListShape.new(name: 'CurrentMetrics')
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  Delay = Shapes::IntegerShape.new(name: 'Delay')
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  DeleteInstanceRequest = Shapes::StructureShape.new(name: 'DeleteInstanceRequest')
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+ DeleteIntegrationAssociationRequest = Shapes::StructureShape.new(name: 'DeleteIntegrationAssociationRequest')
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+ DeleteUseCaseRequest = Shapes::StructureShape.new(name: 'DeleteUseCaseRequest')
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  DeleteUserHierarchyGroupRequest = Shapes::StructureShape.new(name: 'DeleteUserHierarchyGroupRequest')
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  DeleteUserRequest = Shapes::StructureShape.new(name: 'DeleteUserRequest')
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  DescribeContactFlowRequest = Shapes::StructureShape.new(name: 'DescribeContactFlowRequest')
@@ -93,6 +100,7 @@ module Aws::Connect
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  DescribeUserHierarchyStructureResponse = Shapes::StructureShape.new(name: 'DescribeUserHierarchyStructureResponse')
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  DescribeUserRequest = Shapes::StructureShape.new(name: 'DescribeUserRequest')
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  DescribeUserResponse = Shapes::StructureShape.new(name: 'DescribeUserResponse')
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+ Description = Shapes::StringShape.new(name: 'Description')
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  DestinationNotAllowedException = Shapes::StructureShape.new(name: 'DestinationNotAllowedException')
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  Dimensions = Shapes::StructureShape.new(name: 'Dimensions')
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  DirectoryAlias = Shapes::StringShape.new(name: 'DirectoryAlias')
@@ -159,6 +167,10 @@ module Aws::Connect
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  InstanceStorageResourceType = Shapes::StringShape.new(name: 'InstanceStorageResourceType')
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  InstanceSummary = Shapes::StructureShape.new(name: 'InstanceSummary')
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  InstanceSummaryList = Shapes::ListShape.new(name: 'InstanceSummaryList')
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+ IntegrationAssociationId = Shapes::StringShape.new(name: 'IntegrationAssociationId')
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+ IntegrationAssociationSummary = Shapes::StructureShape.new(name: 'IntegrationAssociationSummary')
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+ IntegrationAssociationSummaryList = Shapes::ListShape.new(name: 'IntegrationAssociationSummaryList')
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+ IntegrationType = Shapes::StringShape.new(name: 'IntegrationType')
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  InternalServiceException = Shapes::StructureShape.new(name: 'InternalServiceException')
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  InvalidContactFlowException = Shapes::StructureShape.new(name: 'InvalidContactFlowException')
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  InvalidParameterException = Shapes::StructureShape.new(name: 'InvalidParameterException')
@@ -183,6 +195,8 @@ module Aws::Connect
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  ListInstanceStorageConfigsResponse = Shapes::StructureShape.new(name: 'ListInstanceStorageConfigsResponse')
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  ListInstancesRequest = Shapes::StructureShape.new(name: 'ListInstancesRequest')
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  ListInstancesResponse = Shapes::StructureShape.new(name: 'ListInstancesResponse')
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+ ListIntegrationAssociationsRequest = Shapes::StructureShape.new(name: 'ListIntegrationAssociationsRequest')
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+ ListIntegrationAssociationsResponse = Shapes::StructureShape.new(name: 'ListIntegrationAssociationsResponse')
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  ListLambdaFunctionsRequest = Shapes::StructureShape.new(name: 'ListLambdaFunctionsRequest')
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  ListLambdaFunctionsResponse = Shapes::StructureShape.new(name: 'ListLambdaFunctionsResponse')
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  ListLexBotsRequest = Shapes::StructureShape.new(name: 'ListLexBotsRequest')
@@ -203,6 +217,8 @@ module Aws::Connect
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  ListSecurityProfilesResponse = Shapes::StructureShape.new(name: 'ListSecurityProfilesResponse')
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  ListTagsForResourceRequest = Shapes::StructureShape.new(name: 'ListTagsForResourceRequest')
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  ListTagsForResourceResponse = Shapes::StructureShape.new(name: 'ListTagsForResourceResponse')
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+ ListUseCasesRequest = Shapes::StructureShape.new(name: 'ListUseCasesRequest')
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+ ListUseCasesResponse = Shapes::StructureShape.new(name: 'ListUseCasesResponse')
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  ListUserHierarchyGroupsRequest = Shapes::StructureShape.new(name: 'ListUserHierarchyGroupsRequest')
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  ListUserHierarchyGroupsResponse = Shapes::StructureShape.new(name: 'ListUserHierarchyGroupsResponse')
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  ListUsersRequest = Shapes::StructureShape.new(name: 'ListUsersRequest')
@@ -216,6 +232,7 @@ module Aws::Connect
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  MediaConcurrencies = Shapes::ListShape.new(name: 'MediaConcurrencies')
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  MediaConcurrency = Shapes::StructureShape.new(name: 'MediaConcurrency')
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  Message = Shapes::StringShape.new(name: 'Message')
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+ Name = Shapes::StringShape.new(name: 'Name')
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  NextToken = Shapes::StringShape.new(name: 'NextToken')
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  Origin = Shapes::StringShape.new(name: 'Origin')
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  OriginsList = Shapes::ListShape.new(name: 'OriginsList')
@@ -252,6 +269,10 @@ module Aws::Connect
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  QueueType = Shapes::StringShape.new(name: 'QueueType')
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  QueueTypes = Shapes::ListShape.new(name: 'QueueTypes')
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  Queues = Shapes::ListShape.new(name: 'Queues')
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+ Reference = Shapes::StructureShape.new(name: 'Reference')
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+ ReferenceKey = Shapes::StringShape.new(name: 'ReferenceKey')
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+ ReferenceType = Shapes::StringShape.new(name: 'ReferenceType')
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+ ReferenceValue = Shapes::StringShape.new(name: 'ReferenceValue')
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  ResourceConflictException = Shapes::StructureShape.new(name: 'ResourceConflictException')
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  ResourceInUseException = Shapes::StructureShape.new(name: 'ResourceInUseException')
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  ResourceNotFoundException = Shapes::StructureShape.new(name: 'ResourceNotFoundException')
@@ -280,12 +301,16 @@ module Aws::Connect
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  SecurityProfileSummaryList = Shapes::ListShape.new(name: 'SecurityProfileSummaryList')
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  SecurityToken = Shapes::StringShape.new(name: 'SecurityToken')
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  ServiceQuotaExceededException = Shapes::StructureShape.new(name: 'ServiceQuotaExceededException')
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+ SourceApplicationName = Shapes::StringShape.new(name: 'SourceApplicationName')
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+ SourceType = Shapes::StringShape.new(name: 'SourceType')
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  StartChatContactRequest = Shapes::StructureShape.new(name: 'StartChatContactRequest')
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  StartChatContactResponse = Shapes::StructureShape.new(name: 'StartChatContactResponse')
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  StartContactRecordingRequest = Shapes::StructureShape.new(name: 'StartContactRecordingRequest')
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  StartContactRecordingResponse = Shapes::StructureShape.new(name: 'StartContactRecordingResponse')
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  StartOutboundVoiceContactRequest = Shapes::StructureShape.new(name: 'StartOutboundVoiceContactRequest')
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  StartOutboundVoiceContactResponse = Shapes::StructureShape.new(name: 'StartOutboundVoiceContactResponse')
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+ StartTaskContactRequest = Shapes::StructureShape.new(name: 'StartTaskContactRequest')
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+ StartTaskContactResponse = Shapes::StructureShape.new(name: 'StartTaskContactResponse')
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  Statistic = Shapes::StringShape.new(name: 'Statistic')
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  StopContactRecordingRequest = Shapes::StructureShape.new(name: 'StopContactRecordingRequest')
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  StopContactRecordingResponse = Shapes::StructureShape.new(name: 'StopContactRecordingResponse')
@@ -304,6 +329,7 @@ module Aws::Connect
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  ThresholdValue = Shapes::FloatShape.new(name: 'ThresholdValue')
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  ThrottlingException = Shapes::StructureShape.new(name: 'ThrottlingException')
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  Timestamp = Shapes::TimestampShape.new(name: 'Timestamp')
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+ URI = Shapes::StringShape.new(name: 'URI')
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  Unit = Shapes::StringShape.new(name: 'Unit')
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  UntagResourceRequest = Shapes::StructureShape.new(name: 'UntagResourceRequest')
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  UpdateContactAttributesRequest = Shapes::StructureShape.new(name: 'UpdateContactAttributesRequest')
@@ -323,6 +349,10 @@ module Aws::Connect
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  UpdateUserPhoneConfigRequest = Shapes::StructureShape.new(name: 'UpdateUserPhoneConfigRequest')
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  UpdateUserRoutingProfileRequest = Shapes::StructureShape.new(name: 'UpdateUserRoutingProfileRequest')
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  UpdateUserSecurityProfilesRequest = Shapes::StructureShape.new(name: 'UpdateUserSecurityProfilesRequest')
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+ UseCase = Shapes::StructureShape.new(name: 'UseCase')
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+ UseCaseId = Shapes::StringShape.new(name: 'UseCaseId')
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+ UseCaseSummaryList = Shapes::ListShape.new(name: 'UseCaseSummaryList')
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+ UseCaseType = Shapes::StringShape.new(name: 'UseCaseType')
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  User = Shapes::StructureShape.new(name: 'User')
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  UserId = Shapes::StringShape.new(name: 'UserId')
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  UserIdentityInfo = Shapes::StructureShape.new(name: 'UserIdentityInfo')
@@ -407,6 +437,9 @@ module Aws::Connect
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  ContactNotFoundException.add_member(:message, Shapes::ShapeRef.new(shape: Message, location_name: "Message"))
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  ContactNotFoundException.struct_class = Types::ContactNotFoundException
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+ ContactReferences.key = Shapes::ShapeRef.new(shape: ReferenceKey)
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+ ContactReferences.value = Shapes::ShapeRef.new(shape: Reference)
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+
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  CreateContactFlowRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location: "uri", location_name: "InstanceId"))
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  CreateContactFlowRequest.add_member(:name, Shapes::ShapeRef.new(shape: ContactFlowName, required: true, location_name: "Name"))
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  CreateContactFlowRequest.add_member(:type, Shapes::ShapeRef.new(shape: ContactFlowType, required: true, location_name: "Type"))
@@ -431,6 +464,18 @@ module Aws::Connect
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  CreateInstanceResponse.add_member(:arn, Shapes::ShapeRef.new(shape: ARN, location_name: "Arn"))
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  CreateInstanceResponse.struct_class = Types::CreateInstanceResponse
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+ CreateIntegrationAssociationRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location: "uri", location_name: "InstanceId"))
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+ CreateIntegrationAssociationRequest.add_member(:integration_type, Shapes::ShapeRef.new(shape: IntegrationType, required: true, location_name: "IntegrationType"))
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+ CreateIntegrationAssociationRequest.add_member(:integration_arn, Shapes::ShapeRef.new(shape: ARN, required: true, location_name: "IntegrationArn"))
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+ CreateIntegrationAssociationRequest.add_member(:source_application_url, Shapes::ShapeRef.new(shape: URI, required: true, location_name: "SourceApplicationUrl"))
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+ CreateIntegrationAssociationRequest.add_member(:source_application_name, Shapes::ShapeRef.new(shape: SourceApplicationName, required: true, location_name: "SourceApplicationName"))
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+ CreateIntegrationAssociationRequest.add_member(:source_type, Shapes::ShapeRef.new(shape: SourceType, required: true, location_name: "SourceType"))
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+ CreateIntegrationAssociationRequest.struct_class = Types::CreateIntegrationAssociationRequest
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+
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+ CreateIntegrationAssociationResponse.add_member(:integration_association_id, Shapes::ShapeRef.new(shape: IntegrationAssociationId, location_name: "IntegrationAssociationId"))
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+ CreateIntegrationAssociationResponse.add_member(:integration_association_arn, Shapes::ShapeRef.new(shape: ARN, location_name: "IntegrationAssociationArn"))
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+ CreateIntegrationAssociationResponse.struct_class = Types::CreateIntegrationAssociationResponse
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+
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  CreateRoutingProfileRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location: "uri", location_name: "InstanceId"))
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  CreateRoutingProfileRequest.add_member(:name, Shapes::ShapeRef.new(shape: RoutingProfileName, required: true, location_name: "Name"))
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  CreateRoutingProfileRequest.add_member(:description, Shapes::ShapeRef.new(shape: RoutingProfileDescription, required: true, location_name: "Description"))
@@ -444,6 +489,15 @@ module Aws::Connect
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  CreateRoutingProfileResponse.add_member(:routing_profile_id, Shapes::ShapeRef.new(shape: RoutingProfileId, location_name: "RoutingProfileId"))
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  CreateRoutingProfileResponse.struct_class = Types::CreateRoutingProfileResponse
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+ CreateUseCaseRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location: "uri", location_name: "InstanceId"))
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+ CreateUseCaseRequest.add_member(:integration_association_id, Shapes::ShapeRef.new(shape: IntegrationAssociationId, required: true, location: "uri", location_name: "IntegrationAssociationId"))
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+ CreateUseCaseRequest.add_member(:use_case_type, Shapes::ShapeRef.new(shape: UseCaseType, required: true, location_name: "UseCaseType"))
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+ CreateUseCaseRequest.struct_class = Types::CreateUseCaseRequest
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+
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+ CreateUseCaseResponse.add_member(:use_case_id, Shapes::ShapeRef.new(shape: UseCaseId, location_name: "UseCaseId"))
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+ CreateUseCaseResponse.add_member(:use_case_arn, Shapes::ShapeRef.new(shape: ARN, location_name: "UseCaseArn"))
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+ CreateUseCaseResponse.struct_class = Types::CreateUseCaseResponse
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+
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  CreateUserHierarchyGroupRequest.add_member(:name, Shapes::ShapeRef.new(shape: HierarchyGroupName, required: true, location_name: "Name"))
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  CreateUserHierarchyGroupRequest.add_member(:parent_group_id, Shapes::ShapeRef.new(shape: HierarchyGroupId, location_name: "ParentGroupId"))
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  CreateUserHierarchyGroupRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location: "uri", location_name: "InstanceId"))
@@ -496,6 +550,15 @@ module Aws::Connect
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  DeleteInstanceRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location: "uri", location_name: "InstanceId"))
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  DeleteInstanceRequest.struct_class = Types::DeleteInstanceRequest
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+ DeleteIntegrationAssociationRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location: "uri", location_name: "InstanceId"))
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+ DeleteIntegrationAssociationRequest.add_member(:integration_association_id, Shapes::ShapeRef.new(shape: IntegrationAssociationId, required: true, location: "uri", location_name: "IntegrationAssociationId"))
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+ DeleteIntegrationAssociationRequest.struct_class = Types::DeleteIntegrationAssociationRequest
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+
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+ DeleteUseCaseRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location: "uri", location_name: "InstanceId"))
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+ DeleteUseCaseRequest.add_member(:integration_association_id, Shapes::ShapeRef.new(shape: IntegrationAssociationId, required: true, location: "uri", location_name: "IntegrationAssociationId"))
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+ DeleteUseCaseRequest.add_member(:use_case_id, Shapes::ShapeRef.new(shape: UseCaseId, required: true, location: "uri", location_name: "UseCaseId"))
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+ DeleteUseCaseRequest.struct_class = Types::DeleteUseCaseRequest
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+
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  DeleteUserHierarchyGroupRequest.add_member(:hierarchy_group_id, Shapes::ShapeRef.new(shape: HierarchyGroupId, required: true, location: "uri", location_name: "HierarchyGroupId"))
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  DeleteUserHierarchyGroupRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location: "uri", location_name: "InstanceId"))
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  DeleteUserHierarchyGroupRequest.struct_class = Types::DeleteUserHierarchyGroupRequest
@@ -756,6 +819,18 @@ module Aws::Connect
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  InstanceSummaryList.member = Shapes::ShapeRef.new(shape: InstanceSummary)
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+ IntegrationAssociationSummary.add_member(:integration_association_id, Shapes::ShapeRef.new(shape: IntegrationAssociationId, location_name: "IntegrationAssociationId"))
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+ IntegrationAssociationSummary.add_member(:integration_association_arn, Shapes::ShapeRef.new(shape: ARN, location_name: "IntegrationAssociationArn"))
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+ IntegrationAssociationSummary.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, location_name: "InstanceId"))
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+ IntegrationAssociationSummary.add_member(:integration_type, Shapes::ShapeRef.new(shape: IntegrationType, location_name: "IntegrationType"))
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+ IntegrationAssociationSummary.add_member(:integration_arn, Shapes::ShapeRef.new(shape: ARN, location_name: "IntegrationArn"))
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+ IntegrationAssociationSummary.add_member(:source_application_url, Shapes::ShapeRef.new(shape: URI, location_name: "SourceApplicationUrl"))
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+ IntegrationAssociationSummary.add_member(:source_application_name, Shapes::ShapeRef.new(shape: SourceApplicationName, location_name: "SourceApplicationName"))
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+ IntegrationAssociationSummary.add_member(:source_type, Shapes::ShapeRef.new(shape: SourceType, location_name: "SourceType"))
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+ IntegrationAssociationSummary.struct_class = Types::IntegrationAssociationSummary
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+
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+ IntegrationAssociationSummaryList.member = Shapes::ShapeRef.new(shape: IntegrationAssociationSummary)
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+
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  InternalServiceException.add_member(:message, Shapes::ShapeRef.new(shape: Message, location_name: "Message"))
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  InternalServiceException.struct_class = Types::InternalServiceException
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@@ -843,6 +918,15 @@ module Aws::Connect
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  ListInstancesResponse.add_member(:next_token, Shapes::ShapeRef.new(shape: NextToken, location_name: "NextToken"))
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  ListInstancesResponse.struct_class = Types::ListInstancesResponse
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+ ListIntegrationAssociationsRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location: "uri", location_name: "InstanceId"))
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+ ListIntegrationAssociationsRequest.add_member(:next_token, Shapes::ShapeRef.new(shape: NextToken, location: "querystring", location_name: "nextToken"))
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+ ListIntegrationAssociationsRequest.add_member(:max_results, Shapes::ShapeRef.new(shape: MaxResult100, location: "querystring", location_name: "maxResults", metadata: {"box"=>true}))
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+ ListIntegrationAssociationsRequest.struct_class = Types::ListIntegrationAssociationsRequest
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+
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+ ListIntegrationAssociationsResponse.add_member(:integration_association_summary_list, Shapes::ShapeRef.new(shape: IntegrationAssociationSummaryList, location_name: "IntegrationAssociationSummaryList"))
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+ ListIntegrationAssociationsResponse.add_member(:next_token, Shapes::ShapeRef.new(shape: NextToken, location_name: "NextToken"))
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+ ListIntegrationAssociationsResponse.struct_class = Types::ListIntegrationAssociationsResponse
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+
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  ListLambdaFunctionsRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location: "uri", location_name: "InstanceId"))
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  ListLambdaFunctionsRequest.add_member(:next_token, Shapes::ShapeRef.new(shape: NextToken, location: "querystring", location_name: "nextToken"))
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  ListLambdaFunctionsRequest.add_member(:max_results, Shapes::ShapeRef.new(shape: MaxResult25, location: "querystring", location_name: "maxResults", metadata: {"box"=>true}))
@@ -934,6 +1018,16 @@ module Aws::Connect
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  ListTagsForResourceResponse.add_member(:tags, Shapes::ShapeRef.new(shape: TagMap, location_name: "tags"))
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  ListTagsForResourceResponse.struct_class = Types::ListTagsForResourceResponse
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+ ListUseCasesRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location: "uri", location_name: "InstanceId"))
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+ ListUseCasesRequest.add_member(:integration_association_id, Shapes::ShapeRef.new(shape: IntegrationAssociationId, required: true, location: "uri", location_name: "IntegrationAssociationId"))
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+ ListUseCasesRequest.add_member(:next_token, Shapes::ShapeRef.new(shape: NextToken, location: "querystring", location_name: "nextToken"))
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+ ListUseCasesRequest.add_member(:max_results, Shapes::ShapeRef.new(shape: MaxResult100, location: "querystring", location_name: "maxResults", metadata: {"box"=>true}))
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+ ListUseCasesRequest.struct_class = Types::ListUseCasesRequest
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+
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+ ListUseCasesResponse.add_member(:use_case_summary_list, Shapes::ShapeRef.new(shape: UseCaseSummaryList, location_name: "UseCaseSummaryList"))
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+ ListUseCasesResponse.add_member(:next_token, Shapes::ShapeRef.new(shape: NextToken, location_name: "NextToken"))
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+ ListUseCasesResponse.struct_class = Types::ListUseCasesResponse
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+
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  ListUserHierarchyGroupsRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location: "uri", location_name: "InstanceId"))
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  ListUserHierarchyGroupsRequest.add_member(:next_token, Shapes::ShapeRef.new(shape: NextToken, location: "querystring", location_name: "nextToken"))
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  ListUserHierarchyGroupsRequest.add_member(:max_results, Shapes::ShapeRef.new(shape: MaxResult1000, location: "querystring", location_name: "maxResults", metadata: {"box"=>true}))
@@ -1007,6 +1101,10 @@ module Aws::Connect
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  Queues.member = Shapes::ShapeRef.new(shape: QueueId)
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+ Reference.add_member(:value, Shapes::ShapeRef.new(shape: ReferenceValue, required: true, location_name: "Value"))
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+ Reference.add_member(:type, Shapes::ShapeRef.new(shape: ReferenceType, required: true, location_name: "Type"))
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+ Reference.struct_class = Types::Reference
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+
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  ResourceConflictException.add_member(:message, Shapes::ShapeRef.new(shape: Message, location_name: "Message"))
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  ResourceConflictException.struct_class = Types::ResourceConflictException
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@@ -1122,6 +1220,19 @@ module Aws::Connect
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  StartOutboundVoiceContactResponse.add_member(:contact_id, Shapes::ShapeRef.new(shape: ContactId, location_name: "ContactId"))
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  StartOutboundVoiceContactResponse.struct_class = Types::StartOutboundVoiceContactResponse
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+ StartTaskContactRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location_name: "InstanceId"))
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+ StartTaskContactRequest.add_member(:previous_contact_id, Shapes::ShapeRef.new(shape: ContactId, location_name: "PreviousContactId"))
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+ StartTaskContactRequest.add_member(:contact_flow_id, Shapes::ShapeRef.new(shape: ContactFlowId, required: true, location_name: "ContactFlowId"))
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+ StartTaskContactRequest.add_member(:attributes, Shapes::ShapeRef.new(shape: Attributes, location_name: "Attributes"))
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+ StartTaskContactRequest.add_member(:name, Shapes::ShapeRef.new(shape: Name, required: true, location_name: "Name"))
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+ StartTaskContactRequest.add_member(:references, Shapes::ShapeRef.new(shape: ContactReferences, location_name: "References"))
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+ StartTaskContactRequest.add_member(:description, Shapes::ShapeRef.new(shape: Description, location_name: "Description"))
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+ StartTaskContactRequest.add_member(:client_token, Shapes::ShapeRef.new(shape: ClientToken, location_name: "ClientToken", metadata: {"idempotencyToken"=>true}))
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+ StartTaskContactRequest.struct_class = Types::StartTaskContactRequest
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+
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+ StartTaskContactResponse.add_member(:contact_id, Shapes::ShapeRef.new(shape: ContactId, location_name: "ContactId"))
1234
+ StartTaskContactResponse.struct_class = Types::StartTaskContactResponse
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+
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  StopContactRecordingRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location_name: "InstanceId"))
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  StopContactRecordingRequest.add_member(:contact_id, Shapes::ShapeRef.new(shape: ContactId, required: true, location_name: "ContactId"))
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  StopContactRecordingRequest.add_member(:initial_contact_id, Shapes::ShapeRef.new(shape: ContactId, required: true, location_name: "InitialContactId"))
@@ -1246,6 +1357,13 @@ module Aws::Connect
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  UpdateUserSecurityProfilesRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location: "uri", location_name: "InstanceId"))
1247
1358
  UpdateUserSecurityProfilesRequest.struct_class = Types::UpdateUserSecurityProfilesRequest
1248
1359
 
1360
+ UseCase.add_member(:use_case_id, Shapes::ShapeRef.new(shape: UseCaseId, location_name: "UseCaseId"))
1361
+ UseCase.add_member(:use_case_arn, Shapes::ShapeRef.new(shape: ARN, location_name: "UseCaseArn"))
1362
+ UseCase.add_member(:use_case_type, Shapes::ShapeRef.new(shape: UseCaseType, location_name: "UseCaseType"))
1363
+ UseCase.struct_class = Types::UseCase
1364
+
1365
+ UseCaseSummaryList.member = Shapes::ShapeRef.new(shape: UseCase)
1366
+
1249
1367
  User.add_member(:id, Shapes::ShapeRef.new(shape: UserId, location_name: "Id"))
1250
1368
  User.add_member(:arn, Shapes::ShapeRef.new(shape: ARN, location_name: "Arn"))
1251
1369
  User.add_member(:username, Shapes::ShapeRef.new(shape: AgentUsername, location_name: "Username"))
@@ -1417,6 +1535,19 @@ module Aws::Connect
1417
1535
  o.errors << Shapes::ShapeRef.new(shape: InternalServiceException)
1418
1536
  end)
1419
1537
 
1538
+ api.add_operation(:create_integration_association, Seahorse::Model::Operation.new.tap do |o|
1539
+ o.name = "CreateIntegrationAssociation"
1540
+ o.http_method = "PUT"
1541
+ o.http_request_uri = "/instance/{InstanceId}/integration-associations"
1542
+ o.input = Shapes::ShapeRef.new(shape: CreateIntegrationAssociationRequest)
1543
+ o.output = Shapes::ShapeRef.new(shape: CreateIntegrationAssociationResponse)
1544
+ o.errors << Shapes::ShapeRef.new(shape: DuplicateResourceException)
1545
+ o.errors << Shapes::ShapeRef.new(shape: ResourceNotFoundException)
1546
+ o.errors << Shapes::ShapeRef.new(shape: InternalServiceException)
1547
+ o.errors << Shapes::ShapeRef.new(shape: InvalidRequestException)
1548
+ o.errors << Shapes::ShapeRef.new(shape: ThrottlingException)
1549
+ end)
1550
+
1420
1551
  api.add_operation(:create_routing_profile, Seahorse::Model::Operation.new.tap do |o|
1421
1552
  o.name = "CreateRoutingProfile"
1422
1553
  o.http_method = "PUT"
@@ -1432,6 +1563,19 @@ module Aws::Connect
1432
1563
  o.errors << Shapes::ShapeRef.new(shape: InternalServiceException)
1433
1564
  end)
1434
1565
 
1566
+ api.add_operation(:create_use_case, Seahorse::Model::Operation.new.tap do |o|
1567
+ o.name = "CreateUseCase"
1568
+ o.http_method = "PUT"
1569
+ o.http_request_uri = "/instance/{InstanceId}/integration-associations/{IntegrationAssociationId}/use-cases"
1570
+ o.input = Shapes::ShapeRef.new(shape: CreateUseCaseRequest)
1571
+ o.output = Shapes::ShapeRef.new(shape: CreateUseCaseResponse)
1572
+ o.errors << Shapes::ShapeRef.new(shape: DuplicateResourceException)
1573
+ o.errors << Shapes::ShapeRef.new(shape: ResourceNotFoundException)
1574
+ o.errors << Shapes::ShapeRef.new(shape: InternalServiceException)
1575
+ o.errors << Shapes::ShapeRef.new(shape: InvalidRequestException)
1576
+ o.errors << Shapes::ShapeRef.new(shape: ThrottlingException)
1577
+ end)
1578
+
1435
1579
  api.add_operation(:create_user, Seahorse::Model::Operation.new.tap do |o|
1436
1580
  o.name = "CreateUser"
1437
1581
  o.http_method = "PUT"
@@ -1473,6 +1617,30 @@ module Aws::Connect
1473
1617
  o.errors << Shapes::ShapeRef.new(shape: InvalidRequestException)
1474
1618
  end)
1475
1619
 
1620
+ api.add_operation(:delete_integration_association, Seahorse::Model::Operation.new.tap do |o|
1621
+ o.name = "DeleteIntegrationAssociation"
1622
+ o.http_method = "DELETE"
1623
+ o.http_request_uri = "/instance/{InstanceId}/integration-associations/{IntegrationAssociationId}"
1624
+ o.input = Shapes::ShapeRef.new(shape: DeleteIntegrationAssociationRequest)
1625
+ o.output = Shapes::ShapeRef.new(shape: Shapes::StructureShape.new(struct_class: Aws::EmptyStructure))
1626
+ o.errors << Shapes::ShapeRef.new(shape: ResourceNotFoundException)
1627
+ o.errors << Shapes::ShapeRef.new(shape: InternalServiceException)
1628
+ o.errors << Shapes::ShapeRef.new(shape: InvalidRequestException)
1629
+ o.errors << Shapes::ShapeRef.new(shape: ThrottlingException)
1630
+ end)
1631
+
1632
+ api.add_operation(:delete_use_case, Seahorse::Model::Operation.new.tap do |o|
1633
+ o.name = "DeleteUseCase"
1634
+ o.http_method = "DELETE"
1635
+ o.http_request_uri = "/instance/{InstanceId}/integration-associations/{IntegrationAssociationId}/use-cases/{UseCaseId}"
1636
+ o.input = Shapes::ShapeRef.new(shape: DeleteUseCaseRequest)
1637
+ o.output = Shapes::ShapeRef.new(shape: Shapes::StructureShape.new(struct_class: Aws::EmptyStructure))
1638
+ o.errors << Shapes::ShapeRef.new(shape: ResourceNotFoundException)
1639
+ o.errors << Shapes::ShapeRef.new(shape: InternalServiceException)
1640
+ o.errors << Shapes::ShapeRef.new(shape: InvalidRequestException)
1641
+ o.errors << Shapes::ShapeRef.new(shape: ThrottlingException)
1642
+ end)
1643
+
1476
1644
  api.add_operation(:delete_user, Seahorse::Model::Operation.new.tap do |o|
1477
1645
  o.name = "DeleteUser"
1478
1646
  o.http_method = "DELETE"
@@ -1855,6 +2023,24 @@ module Aws::Connect
1855
2023
  )
1856
2024
  end)
1857
2025
 
2026
+ api.add_operation(:list_integration_associations, Seahorse::Model::Operation.new.tap do |o|
2027
+ o.name = "ListIntegrationAssociations"
2028
+ o.http_method = "GET"
2029
+ o.http_request_uri = "/instance/{InstanceId}/integration-associations"
2030
+ o.input = Shapes::ShapeRef.new(shape: ListIntegrationAssociationsRequest)
2031
+ o.output = Shapes::ShapeRef.new(shape: ListIntegrationAssociationsResponse)
2032
+ o.errors << Shapes::ShapeRef.new(shape: ResourceNotFoundException)
2033
+ o.errors << Shapes::ShapeRef.new(shape: InternalServiceException)
2034
+ o.errors << Shapes::ShapeRef.new(shape: InvalidRequestException)
2035
+ o.errors << Shapes::ShapeRef.new(shape: ThrottlingException)
2036
+ o[:pager] = Aws::Pager.new(
2037
+ limit_key: "max_results",
2038
+ tokens: {
2039
+ "next_token" => "next_token"
2040
+ }
2041
+ )
2042
+ end)
2043
+
1858
2044
  api.add_operation(:list_lambda_functions, Seahorse::Model::Operation.new.tap do |o|
1859
2045
  o.name = "ListLambdaFunctions"
1860
2046
  o.http_method = "GET"
@@ -2039,6 +2225,24 @@ module Aws::Connect
2039
2225
  o.errors << Shapes::ShapeRef.new(shape: ThrottlingException)
2040
2226
  end)
2041
2227
 
2228
+ api.add_operation(:list_use_cases, Seahorse::Model::Operation.new.tap do |o|
2229
+ o.name = "ListUseCases"
2230
+ o.http_method = "GET"
2231
+ o.http_request_uri = "/instance/{InstanceId}/integration-associations/{IntegrationAssociationId}/use-cases"
2232
+ o.input = Shapes::ShapeRef.new(shape: ListUseCasesRequest)
2233
+ o.output = Shapes::ShapeRef.new(shape: ListUseCasesResponse)
2234
+ o.errors << Shapes::ShapeRef.new(shape: ResourceNotFoundException)
2235
+ o.errors << Shapes::ShapeRef.new(shape: InternalServiceException)
2236
+ o.errors << Shapes::ShapeRef.new(shape: InvalidRequestException)
2237
+ o.errors << Shapes::ShapeRef.new(shape: ThrottlingException)
2238
+ o[:pager] = Aws::Pager.new(
2239
+ limit_key: "max_results",
2240
+ tokens: {
2241
+ "next_token" => "next_token"
2242
+ }
2243
+ )
2244
+ end)
2245
+
2042
2246
  api.add_operation(:list_user_hierarchy_groups, Seahorse::Model::Operation.new.tap do |o|
2043
2247
  o.name = "ListUserHierarchyGroups"
2044
2248
  o.http_method = "GET"
@@ -2128,6 +2332,20 @@ module Aws::Connect
2128
2332
  o.errors << Shapes::ShapeRef.new(shape: OutboundContactNotPermittedException)
2129
2333
  end)
2130
2334
 
2335
+ api.add_operation(:start_task_contact, Seahorse::Model::Operation.new.tap do |o|
2336
+ o.name = "StartTaskContact"
2337
+ o.http_method = "PUT"
2338
+ o.http_request_uri = "/contact/task"
2339
+ o.input = Shapes::ShapeRef.new(shape: StartTaskContactRequest)
2340
+ o.output = Shapes::ShapeRef.new(shape: StartTaskContactResponse)
2341
+ o.errors << Shapes::ShapeRef.new(shape: InvalidRequestException)
2342
+ o.errors << Shapes::ShapeRef.new(shape: InvalidParameterException)
2343
+ o.errors << Shapes::ShapeRef.new(shape: ResourceNotFoundException)
2344
+ o.errors << Shapes::ShapeRef.new(shape: ThrottlingException)
2345
+ o.errors << Shapes::ShapeRef.new(shape: ServiceQuotaExceededException)
2346
+ o.errors << Shapes::ShapeRef.new(shape: InternalServiceException)
2347
+ end)
2348
+
2131
2349
  api.add_operation(:stop_contact, Seahorse::Model::Operation.new.tap do |o|
2132
2350
  o.name = "StopContact"
2133
2351
  o.http_method = "POST"
@@ -168,7 +168,7 @@ module Aws::Connect
168
168
  # {
169
169
  # queue_reference: { # required
170
170
  # queue_id: "QueueId", # required
171
- # channel: "VOICE", # required, accepts VOICE, CHAT
171
+ # channel: "VOICE", # required, accepts VOICE, CHAT, TASK
172
172
  # },
173
173
  # priority: 1, # required
174
174
  # delay: 1, # required
@@ -535,6 +535,72 @@ module Aws::Connect
535
535
  include Aws::Structure
536
536
  end
537
537
 
538
+ # @note When making an API call, you may pass CreateIntegrationAssociationRequest
539
+ # data as a hash:
540
+ #
541
+ # {
542
+ # instance_id: "InstanceId", # required
543
+ # integration_type: "EVENT", # required, accepts EVENT
544
+ # integration_arn: "ARN", # required
545
+ # source_application_url: "URI", # required
546
+ # source_application_name: "SourceApplicationName", # required
547
+ # source_type: "SALESFORCE", # required, accepts SALESFORCE, ZENDESK
548
+ # }
549
+ #
550
+ # @!attribute [rw] instance_id
551
+ # The identifier of the Amazon Connect instance.
552
+ # @return [String]
553
+ #
554
+ # @!attribute [rw] integration_type
555
+ # The type of information to be ingested.
556
+ # @return [String]
557
+ #
558
+ # @!attribute [rw] integration_arn
559
+ # The Amazon Resource Name (ARN) of the integration.
560
+ # @return [String]
561
+ #
562
+ # @!attribute [rw] source_application_url
563
+ # The URL for the external application.
564
+ # @return [String]
565
+ #
566
+ # @!attribute [rw] source_application_name
567
+ # The name of the external application.
568
+ # @return [String]
569
+ #
570
+ # @!attribute [rw] source_type
571
+ # The type of the data source.
572
+ # @return [String]
573
+ #
574
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/CreateIntegrationAssociationRequest AWS API Documentation
575
+ #
576
+ class CreateIntegrationAssociationRequest < Struct.new(
577
+ :instance_id,
578
+ :integration_type,
579
+ :integration_arn,
580
+ :source_application_url,
581
+ :source_application_name,
582
+ :source_type)
583
+ SENSITIVE = []
584
+ include Aws::Structure
585
+ end
586
+
587
+ # @!attribute [rw] integration_association_id
588
+ # The identifier for the association.
589
+ # @return [String]
590
+ #
591
+ # @!attribute [rw] integration_association_arn
592
+ # The Amazon Resource Name (ARN) for the association.
593
+ # @return [String]
594
+ #
595
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/CreateIntegrationAssociationResponse AWS API Documentation
596
+ #
597
+ class CreateIntegrationAssociationResponse < Struct.new(
598
+ :integration_association_id,
599
+ :integration_association_arn)
600
+ SENSITIVE = []
601
+ include Aws::Structure
602
+ end
603
+
538
604
  # @note When making an API call, you may pass CreateRoutingProfileRequest
539
605
  # data as a hash:
540
606
  #
@@ -547,7 +613,7 @@ module Aws::Connect
547
613
  # {
548
614
  # queue_reference: { # required
549
615
  # queue_id: "QueueId", # required
550
- # channel: "VOICE", # required, accepts VOICE, CHAT
616
+ # channel: "VOICE", # required, accepts VOICE, CHAT, TASK
551
617
  # },
552
618
  # priority: 1, # required
553
619
  # delay: 1, # required
@@ -555,7 +621,7 @@ module Aws::Connect
555
621
  # ],
556
622
  # media_concurrencies: [ # required
557
623
  # {
558
- # channel: "VOICE", # required, accepts VOICE, CHAT
624
+ # channel: "VOICE", # required, accepts VOICE, CHAT, TASK
559
625
  # concurrency: 1, # required
560
626
  # },
561
627
  # ],
@@ -627,6 +693,56 @@ module Aws::Connect
627
693
  include Aws::Structure
628
694
  end
629
695
 
696
+ # @note When making an API call, you may pass CreateUseCaseRequest
697
+ # data as a hash:
698
+ #
699
+ # {
700
+ # instance_id: "InstanceId", # required
701
+ # integration_association_id: "IntegrationAssociationId", # required
702
+ # use_case_type: "RULES_EVALUATION", # required, accepts RULES_EVALUATION
703
+ # }
704
+ #
705
+ # @!attribute [rw] instance_id
706
+ # The identifier of the Amazon Connect instance.
707
+ # @return [String]
708
+ #
709
+ # @!attribute [rw] integration_association_id
710
+ # The identifier for the AppIntegration association.
711
+ # @return [String]
712
+ #
713
+ # @!attribute [rw] use_case_type
714
+ # The type of use case to associate to the AppIntegration association.
715
+ # Each AppIntegration association can have only one of each use case
716
+ # type.
717
+ # @return [String]
718
+ #
719
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/CreateUseCaseRequest AWS API Documentation
720
+ #
721
+ class CreateUseCaseRequest < Struct.new(
722
+ :instance_id,
723
+ :integration_association_id,
724
+ :use_case_type)
725
+ SENSITIVE = []
726
+ include Aws::Structure
727
+ end
728
+
729
+ # @!attribute [rw] use_case_id
730
+ # The identifier of the use case.
731
+ # @return [String]
732
+ #
733
+ # @!attribute [rw] use_case_arn
734
+ # The Amazon Resource Name (ARN) for the use case.
735
+ # @return [String]
736
+ #
737
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/CreateUseCaseResponse AWS API Documentation
738
+ #
739
+ class CreateUseCaseResponse < Struct.new(
740
+ :use_case_id,
741
+ :use_case_arn)
742
+ SENSITIVE = []
743
+ include Aws::Structure
744
+ end
745
+
630
746
  # @note When making an API call, you may pass CreateUserHierarchyGroupRequest
631
747
  # data as a hash:
632
748
  #
@@ -916,6 +1032,62 @@ module Aws::Connect
916
1032
  include Aws::Structure
917
1033
  end
918
1034
 
1035
+ # @note When making an API call, you may pass DeleteIntegrationAssociationRequest
1036
+ # data as a hash:
1037
+ #
1038
+ # {
1039
+ # instance_id: "InstanceId", # required
1040
+ # integration_association_id: "IntegrationAssociationId", # required
1041
+ # }
1042
+ #
1043
+ # @!attribute [rw] instance_id
1044
+ # The identifier of the Amazon Connect instance.
1045
+ # @return [String]
1046
+ #
1047
+ # @!attribute [rw] integration_association_id
1048
+ # The identifier for the AppIntegration association.
1049
+ # @return [String]
1050
+ #
1051
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/DeleteIntegrationAssociationRequest AWS API Documentation
1052
+ #
1053
+ class DeleteIntegrationAssociationRequest < Struct.new(
1054
+ :instance_id,
1055
+ :integration_association_id)
1056
+ SENSITIVE = []
1057
+ include Aws::Structure
1058
+ end
1059
+
1060
+ # @note When making an API call, you may pass DeleteUseCaseRequest
1061
+ # data as a hash:
1062
+ #
1063
+ # {
1064
+ # instance_id: "InstanceId", # required
1065
+ # integration_association_id: "IntegrationAssociationId", # required
1066
+ # use_case_id: "UseCaseId", # required
1067
+ # }
1068
+ #
1069
+ # @!attribute [rw] instance_id
1070
+ # The identifier of the Amazon Connect instance.
1071
+ # @return [String]
1072
+ #
1073
+ # @!attribute [rw] integration_association_id
1074
+ # The identifier for the AppIntegration association.
1075
+ # @return [String]
1076
+ #
1077
+ # @!attribute [rw] use_case_id
1078
+ # The identifier for the use case.
1079
+ # @return [String]
1080
+ #
1081
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/DeleteUseCaseRequest AWS API Documentation
1082
+ #
1083
+ class DeleteUseCaseRequest < Struct.new(
1084
+ :instance_id,
1085
+ :integration_association_id,
1086
+ :use_case_id)
1087
+ SENSITIVE = []
1088
+ include Aws::Structure
1089
+ end
1090
+
919
1091
  # @note When making an API call, you may pass DeleteUserHierarchyGroupRequest
920
1092
  # data as a hash:
921
1093
  #
@@ -1413,7 +1585,7 @@ module Aws::Connect
1413
1585
  # queue_references: [ # required
1414
1586
  # {
1415
1587
  # queue_id: "QueueId", # required
1416
- # channel: "VOICE", # required, accepts VOICE, CHAT
1588
+ # channel: "VOICE", # required, accepts VOICE, CHAT, TASK
1417
1589
  # },
1418
1590
  # ],
1419
1591
  # }
@@ -1513,7 +1685,7 @@ module Aws::Connect
1513
1685
  #
1514
1686
  # {
1515
1687
  # queues: ["QueueId"],
1516
- # channels: ["VOICE"], # accepts VOICE, CHAT
1688
+ # channels: ["VOICE"], # accepts VOICE, CHAT, TASK
1517
1689
  # }
1518
1690
  #
1519
1691
  # @!attribute [rw] queues
@@ -1578,7 +1750,7 @@ module Aws::Connect
1578
1750
  # instance_id: "InstanceId", # required
1579
1751
  # filters: { # required
1580
1752
  # queues: ["QueueId"],
1581
- # channels: ["VOICE"], # accepts VOICE, CHAT
1753
+ # channels: ["VOICE"], # accepts VOICE, CHAT, TASK
1582
1754
  # },
1583
1755
  # groupings: ["QUEUE"], # accepts QUEUE, CHANNEL
1584
1756
  # current_metrics: [ # required
@@ -1599,16 +1771,16 @@ module Aws::Connect
1599
1771
  # The queues, up to 100, or channels, to use to filter the metrics
1600
1772
  # returned. Metric data is retrieved only for the resources associated
1601
1773
  # with the queues or channels included in the filter. You can include
1602
- # both queue IDs and queue ARNs in the same request. Both `VOICE` and
1603
- # `CHAT` channels are supported.
1774
+ # both queue IDs and queue ARNs in the same request. VOICE, CHAT, and
1775
+ # TASK channels are supported.
1604
1776
  # @return [Types::Filters]
1605
1777
  #
1606
1778
  # @!attribute [rw] groupings
1607
1779
  # The grouping applied to the metrics returned. For example, when
1608
1780
  # grouped by `QUEUE`, the metrics returned apply to each queue rather
1609
1781
  # than aggregated for all queues. If you group by `CHANNEL`, you
1610
- # should include a Channels filter. Both `VOICE` and `CHAT` channels
1611
- # are supported.
1782
+ # should include a Channels filter. VOICE, CHAT, and TASK channels are
1783
+ # supported.
1612
1784
  #
1613
1785
  # If no `Grouping` is included in the request, a summary of metrics is
1614
1786
  # returned.
@@ -1819,7 +1991,7 @@ module Aws::Connect
1819
1991
  # end_time: Time.now, # required
1820
1992
  # filters: { # required
1821
1993
  # queues: ["QueueId"],
1822
- # channels: ["VOICE"], # accepts VOICE, CHAT
1994
+ # channels: ["VOICE"], # accepts VOICE, CHAT, TASK
1823
1995
  # },
1824
1996
  # groupings: ["QUEUE"], # accepts QUEUE, CHANNEL
1825
1997
  # historical_metrics: [ # required
@@ -1866,8 +2038,8 @@ module Aws::Connect
1866
2038
  # The queues, up to 100, or channels, to use to filter the metrics
1867
2039
  # returned. Metric data is retrieved only for the resources associated
1868
2040
  # with the queues or channels included in the filter. You can include
1869
- # both queue IDs and queue ARNs in the same request. Both `VOICE` and
1870
- # `CHAT` channels are supported.
2041
+ # both queue IDs and queue ARNs in the same request. VOICE, CHAT, and
2042
+ # TASK channels are supported.
1871
2043
  # @return [Types::Filters]
1872
2044
  #
1873
2045
  # @!attribute [rw] groupings
@@ -2631,6 +2803,55 @@ module Aws::Connect
2631
2803
  include Aws::Structure
2632
2804
  end
2633
2805
 
2806
+ # Contains summary information about the associated AppIntegrations.
2807
+ #
2808
+ # @!attribute [rw] integration_association_id
2809
+ # The identifier for the AppIntegration association.
2810
+ # @return [String]
2811
+ #
2812
+ # @!attribute [rw] integration_association_arn
2813
+ # The Amazon Resource Name (ARN) for the AppIntegration association.
2814
+ # @return [String]
2815
+ #
2816
+ # @!attribute [rw] instance_id
2817
+ # The identifier of the Amazon Connect instance.
2818
+ # @return [String]
2819
+ #
2820
+ # @!attribute [rw] integration_type
2821
+ # The integration type.
2822
+ # @return [String]
2823
+ #
2824
+ # @!attribute [rw] integration_arn
2825
+ # The Amazon Resource Name (ARN) for the AppIntegration.
2826
+ # @return [String]
2827
+ #
2828
+ # @!attribute [rw] source_application_url
2829
+ # The URL for the external application.
2830
+ # @return [String]
2831
+ #
2832
+ # @!attribute [rw] source_application_name
2833
+ # The user-provided, friendly name for the external application.
2834
+ # @return [String]
2835
+ #
2836
+ # @!attribute [rw] source_type
2837
+ # The name of the source.
2838
+ # @return [String]
2839
+ #
2840
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/IntegrationAssociationSummary AWS API Documentation
2841
+ #
2842
+ class IntegrationAssociationSummary < Struct.new(
2843
+ :integration_association_id,
2844
+ :integration_association_arn,
2845
+ :instance_id,
2846
+ :integration_type,
2847
+ :integration_arn,
2848
+ :source_application_url,
2849
+ :source_application_name,
2850
+ :source_type)
2851
+ SENSITIVE = []
2852
+ include Aws::Structure
2853
+ end
2854
+
2634
2855
  # Request processing failed due to an error or failure with the service.
2635
2856
  #
2636
2857
  # @!attribute [rw] message
@@ -3123,6 +3344,57 @@ module Aws::Connect
3123
3344
  include Aws::Structure
3124
3345
  end
3125
3346
 
3347
+ # @note When making an API call, you may pass ListIntegrationAssociationsRequest
3348
+ # data as a hash:
3349
+ #
3350
+ # {
3351
+ # instance_id: "InstanceId", # required
3352
+ # next_token: "NextToken",
3353
+ # max_results: 1,
3354
+ # }
3355
+ #
3356
+ # @!attribute [rw] instance_id
3357
+ # The identifier of the Amazon Connect instance.
3358
+ # @return [String]
3359
+ #
3360
+ # @!attribute [rw] next_token
3361
+ # The token for the next set of results. Use the value returned in the
3362
+ # previous response in the next request to retrieve the next set of
3363
+ # results.
3364
+ # @return [String]
3365
+ #
3366
+ # @!attribute [rw] max_results
3367
+ # The maximimum number of results to return per page.
3368
+ # @return [Integer]
3369
+ #
3370
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ListIntegrationAssociationsRequest AWS API Documentation
3371
+ #
3372
+ class ListIntegrationAssociationsRequest < Struct.new(
3373
+ :instance_id,
3374
+ :next_token,
3375
+ :max_results)
3376
+ SENSITIVE = []
3377
+ include Aws::Structure
3378
+ end
3379
+
3380
+ # @!attribute [rw] integration_association_summary_list
3381
+ # The AppIntegration associations.
3382
+ # @return [Array<Types::IntegrationAssociationSummary>]
3383
+ #
3384
+ # @!attribute [rw] next_token
3385
+ # If there are additional results, this is the token for the next set
3386
+ # of results.
3387
+ # @return [String]
3388
+ #
3389
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ListIntegrationAssociationsResponse AWS API Documentation
3390
+ #
3391
+ class ListIntegrationAssociationsResponse < Struct.new(
3392
+ :integration_association_summary_list,
3393
+ :next_token)
3394
+ SENSITIVE = []
3395
+ include Aws::Structure
3396
+ end
3397
+
3126
3398
  # @note When making an API call, you may pass ListLambdaFunctionsRequest
3127
3399
  # data as a hash:
3128
3400
  #
@@ -3638,6 +3910,66 @@ module Aws::Connect
3638
3910
  include Aws::Structure
3639
3911
  end
3640
3912
 
3913
+ # Provides summary information about the use cases for the specified
3914
+ # Amazon Connect AppIntegration association.
3915
+ #
3916
+ # @note When making an API call, you may pass ListUseCasesRequest
3917
+ # data as a hash:
3918
+ #
3919
+ # {
3920
+ # instance_id: "InstanceId", # required
3921
+ # integration_association_id: "IntegrationAssociationId", # required
3922
+ # next_token: "NextToken",
3923
+ # max_results: 1,
3924
+ # }
3925
+ #
3926
+ # @!attribute [rw] instance_id
3927
+ # The identifier of the Amazon Connect instance.
3928
+ # @return [String]
3929
+ #
3930
+ # @!attribute [rw] integration_association_id
3931
+ # The identifier for the integration association.
3932
+ # @return [String]
3933
+ #
3934
+ # @!attribute [rw] next_token
3935
+ # The token for the next set of results. Use the value returned in the
3936
+ # previous response in the next request to retrieve the next set of
3937
+ # results.
3938
+ # @return [String]
3939
+ #
3940
+ # @!attribute [rw] max_results
3941
+ # The maximimum number of results to return per page.
3942
+ # @return [Integer]
3943
+ #
3944
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ListUseCasesRequest AWS API Documentation
3945
+ #
3946
+ class ListUseCasesRequest < Struct.new(
3947
+ :instance_id,
3948
+ :integration_association_id,
3949
+ :next_token,
3950
+ :max_results)
3951
+ SENSITIVE = []
3952
+ include Aws::Structure
3953
+ end
3954
+
3955
+ # @!attribute [rw] use_case_summary_list
3956
+ # The use cases.
3957
+ # @return [Array<Types::UseCase>]
3958
+ #
3959
+ # @!attribute [rw] next_token
3960
+ # If there are additional results, this is the token for the next set
3961
+ # of results.
3962
+ # @return [String]
3963
+ #
3964
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ListUseCasesResponse AWS API Documentation
3965
+ #
3966
+ class ListUseCasesResponse < Struct.new(
3967
+ :use_case_summary_list,
3968
+ :next_token)
3969
+ SENSITIVE = []
3970
+ include Aws::Structure
3971
+ end
3972
+
3641
3973
  # @note When making an API call, you may pass ListUserHierarchyGroupsRequest
3642
3974
  # data as a hash:
3643
3975
  #
@@ -3747,7 +4079,7 @@ module Aws::Connect
3747
4079
  # data as a hash:
3748
4080
  #
3749
4081
  # {
3750
- # channel: "VOICE", # required, accepts VOICE, CHAT
4082
+ # channel: "VOICE", # required, accepts VOICE, CHAT, TASK
3751
4083
  # concurrency: 1, # required
3752
4084
  # }
3753
4085
  #
@@ -3927,6 +4259,35 @@ module Aws::Connect
3927
4259
  include Aws::Structure
3928
4260
  end
3929
4261
 
4262
+ # A link that an agent selects to complete a given task. You can have up
4263
+ # to 4,096 UTF-8 bytes across all references for a contact.
4264
+ #
4265
+ # @note When making an API call, you may pass Reference
4266
+ # data as a hash:
4267
+ #
4268
+ # {
4269
+ # value: "ReferenceValue", # required
4270
+ # type: "URL", # required, accepts URL
4271
+ # }
4272
+ #
4273
+ # @!attribute [rw] value
4274
+ # A formatted URL that will be shown to an agent in the Contact
4275
+ # Control Panel (CCP)
4276
+ # @return [String]
4277
+ #
4278
+ # @!attribute [rw] type
4279
+ # A valid URL.
4280
+ # @return [String]
4281
+ #
4282
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/Reference AWS API Documentation
4283
+ #
4284
+ class Reference < Struct.new(
4285
+ :value,
4286
+ :type)
4287
+ SENSITIVE = []
4288
+ include Aws::Structure
4289
+ end
4290
+
3930
4291
  # A resource already has that name.
3931
4292
  #
3932
4293
  # @!attribute [rw] message
@@ -4073,7 +4434,7 @@ module Aws::Connect
4073
4434
  # {
4074
4435
  # queue_reference: { # required
4075
4436
  # queue_id: "QueueId", # required
4076
- # channel: "VOICE", # required, accepts VOICE, CHAT
4437
+ # channel: "VOICE", # required, accepts VOICE, CHAT, TASK
4077
4438
  # },
4078
4439
  # priority: 1, # required
4079
4440
  # delay: 1, # required
@@ -4170,7 +4531,7 @@ module Aws::Connect
4170
4531
  #
4171
4532
  # {
4172
4533
  # queue_id: "QueueId", # required
4173
- # channel: "VOICE", # required, accepts VOICE, CHAT
4534
+ # channel: "VOICE", # required, accepts VOICE, CHAT, TASK
4174
4535
  # }
4175
4536
  #
4176
4537
  # @!attribute [rw] queue_id
@@ -4553,6 +4914,106 @@ module Aws::Connect
4553
4914
  include Aws::Structure
4554
4915
  end
4555
4916
 
4917
+ # @note When making an API call, you may pass StartTaskContactRequest
4918
+ # data as a hash:
4919
+ #
4920
+ # {
4921
+ # instance_id: "InstanceId", # required
4922
+ # previous_contact_id: "ContactId",
4923
+ # contact_flow_id: "ContactFlowId", # required
4924
+ # attributes: {
4925
+ # "AttributeName" => "AttributeValue",
4926
+ # },
4927
+ # name: "Name", # required
4928
+ # references: {
4929
+ # "ReferenceKey" => {
4930
+ # value: "ReferenceValue", # required
4931
+ # type: "URL", # required, accepts URL
4932
+ # },
4933
+ # },
4934
+ # description: "Description",
4935
+ # client_token: "ClientToken",
4936
+ # }
4937
+ #
4938
+ # @!attribute [rw] instance_id
4939
+ # The identifier of the Amazon Connect instance.
4940
+ # @return [String]
4941
+ #
4942
+ # @!attribute [rw] previous_contact_id
4943
+ # The identifier of the previous chat, voice, or task contact.
4944
+ # @return [String]
4945
+ #
4946
+ # @!attribute [rw] contact_flow_id
4947
+ # The identifier of the contact flow for initiating the tasks. To see
4948
+ # the ContactFlowId in the Amazon Connect console user interface, on
4949
+ # the navigation menu go to **Routing**, **Contact Flows**. Choose the
4950
+ # contact flow. On the contact flow page, under the name of the
4951
+ # contact flow, choose **Show additional flow information**. The
4952
+ # ContactFlowId is the last part of the ARN, shown here in bold:
4953
+ #
4954
+ # arn:aws:connect:us-west-2:xxxxxxxxxxxx:instance/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx/contact-flow/**846ec553-a005-41c0-8341-xxxxxxxxxxxx**
4955
+ # @return [String]
4956
+ #
4957
+ # @!attribute [rw] attributes
4958
+ # A custom key-value pair using an attribute map. The attributes are
4959
+ # standard Amazon Connect attributes, and can be accessed in contact
4960
+ # flows just like any other contact attributes.
4961
+ #
4962
+ # There can be up to 32,768 UTF-8 bytes across all key-value pairs per
4963
+ # contact. Attribute keys can include only alphanumeric, dash, and
4964
+ # underscore characters.
4965
+ # @return [Hash<String,String>]
4966
+ #
4967
+ # @!attribute [rw] name
4968
+ # The name of a task that is shown to an agent in the Contact Control
4969
+ # Panel (CCP).
4970
+ # @return [String]
4971
+ #
4972
+ # @!attribute [rw] references
4973
+ # A formatted URL that is shown to an agent in the Contact Control
4974
+ # Panel (CCP).
4975
+ # @return [Hash<String,Types::Reference>]
4976
+ #
4977
+ # @!attribute [rw] description
4978
+ # A description of the task that is shown to an agent in the Contact
4979
+ # Control Panel (CCP).
4980
+ # @return [String]
4981
+ #
4982
+ # @!attribute [rw] client_token
4983
+ # A unique, case-sensitive identifier that you provide to ensure the
4984
+ # idempotency of the request.
4985
+ #
4986
+ # **A suitable default value is auto-generated.** You should normally
4987
+ # not need to pass this option.
4988
+ # @return [String]
4989
+ #
4990
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/StartTaskContactRequest AWS API Documentation
4991
+ #
4992
+ class StartTaskContactRequest < Struct.new(
4993
+ :instance_id,
4994
+ :previous_contact_id,
4995
+ :contact_flow_id,
4996
+ :attributes,
4997
+ :name,
4998
+ :references,
4999
+ :description,
5000
+ :client_token)
5001
+ SENSITIVE = []
5002
+ include Aws::Structure
5003
+ end
5004
+
5005
+ # @!attribute [rw] contact_id
5006
+ # The identifier of this contact within the Amazon Connect instance.
5007
+ # @return [String]
5008
+ #
5009
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/StartTaskContactResponse AWS API Documentation
5010
+ #
5011
+ class StartTaskContactResponse < Struct.new(
5012
+ :contact_id)
5013
+ SENSITIVE = []
5014
+ include Aws::Structure
5015
+ end
5016
+
4556
5017
  # @note When making an API call, you may pass StopContactRecordingRequest
4557
5018
  # data as a hash:
4558
5019
  #
@@ -4967,7 +5428,7 @@ module Aws::Connect
4967
5428
  # routing_profile_id: "RoutingProfileId", # required
4968
5429
  # media_concurrencies: [ # required
4969
5430
  # {
4970
- # channel: "VOICE", # required, accepts VOICE, CHAT
5431
+ # channel: "VOICE", # required, accepts VOICE, CHAT, TASK
4971
5432
  # concurrency: 1, # required
4972
5433
  # },
4973
5434
  # ],
@@ -5075,7 +5536,7 @@ module Aws::Connect
5075
5536
  # {
5076
5537
  # queue_reference: { # required
5077
5538
  # queue_id: "QueueId", # required
5078
- # channel: "VOICE", # required, accepts VOICE, CHAT
5539
+ # channel: "VOICE", # required, accepts VOICE, CHAT, TASK
5079
5540
  # },
5080
5541
  # priority: 1, # required
5081
5542
  # delay: 1, # required
@@ -5092,7 +5553,9 @@ module Aws::Connect
5092
5553
  # @return [String]
5093
5554
  #
5094
5555
  # @!attribute [rw] queue_configs
5095
- # The queues to be updated for this routing profile.
5556
+ # The queues to be updated for this routing profile. Queues must first
5557
+ # be associated to the routing profile. You can do this using
5558
+ # AssociateRoutingProfileQueues.
5096
5559
  # @return [Array<Types::RoutingProfileQueueConfig>]
5097
5560
  #
5098
5561
  # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/UpdateRoutingProfileQueuesRequest AWS API Documentation
@@ -5342,6 +5805,32 @@ module Aws::Connect
5342
5805
  include Aws::Structure
5343
5806
  end
5344
5807
 
5808
+ # Contains the use case.
5809
+ #
5810
+ # @!attribute [rw] use_case_id
5811
+ # The identifier for the use case.
5812
+ # @return [String]
5813
+ #
5814
+ # @!attribute [rw] use_case_arn
5815
+ # The Amazon Resource Name (ARN) for the use case.
5816
+ # @return [String]
5817
+ #
5818
+ # @!attribute [rw] use_case_type
5819
+ # The type of use case to associate to the AppIntegration association.
5820
+ # Each AppIntegration association can have only one of each use case
5821
+ # type.
5822
+ # @return [String]
5823
+ #
5824
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/UseCase AWS API Documentation
5825
+ #
5826
+ class UseCase < Struct.new(
5827
+ :use_case_id,
5828
+ :use_case_arn,
5829
+ :use_case_type)
5830
+ SENSITIVE = []
5831
+ include Aws::Structure
5832
+ end
5833
+
5345
5834
  # Contains information about a user account for a Amazon Connect
5346
5835
  # instance.
5347
5836
  #