aws-sdk-connect 1.21.0 → 1.22.0

checksums.yaml

@@ -1,7 +1,7 @@
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data/lib/aws-sdk-connect.rb

@@ -42,6 +42,6 @@ require_relative 'aws-sdk-connect/customizations'
 # @service
 module Aws::Connect
 
-  GEM_VERSION = '1.21.0'
+  GEM_VERSION = '1.22.0'
 
 end

data/lib/aws-sdk-connect/client.rb

@@ -602,6 +602,10 @@ module Aws::Connect
     #
     #   : Unit: COUNT
     #
+    #   AGENTS\_ON\_CONTACT
+    #
+    #   : Unit: COUNT
+    #
     #   AGENTS\_ONLINE
     #
     #   : Unit: COUNT
@@ -622,6 +626,14 @@ module Aws::Connect
     #
     #   : Unit: SECONDS
     #
+    #   SLOTS\_ACTIVE
+    #
+    #   : Unit: COUNT
+    #
+    #   SLOTS\_AVAILABLE
+    #
+    #   : Unit: COUNT
+    #
     # @option params [String] :next_token
     #   The token for the next set of results. Use the value returned in the
     #   previous response in the next request to retrieve the next set of
@@ -646,12 +658,12 @@ module Aws::Connect
     #     instance_id: "InstanceId", # required
     #     filters: { # required
     #       queues: ["QueueId"],
-    #       channels: ["VOICE"], # accepts VOICE
+    #       channels: ["VOICE"], # accepts VOICE, CHAT
     #     },
     #     groupings: ["QUEUE"], # accepts QUEUE, CHANNEL
     #     current_metrics: [ # required
     #       {
-    #         name: "AGENTS_ONLINE", # accepts AGENTS_ONLINE, AGENTS_AVAILABLE, AGENTS_ON_CALL, AGENTS_NON_PRODUCTIVE, AGENTS_AFTER_CONTACT_WORK, AGENTS_ERROR, AGENTS_STAFFED, CONTACTS_IN_QUEUE, OLDEST_CONTACT_AGE, CONTACTS_SCHEDULED
+    #         name: "AGENTS_ONLINE", # accepts AGENTS_ONLINE, AGENTS_AVAILABLE, AGENTS_ON_CALL, AGENTS_NON_PRODUCTIVE, AGENTS_AFTER_CONTACT_WORK, AGENTS_ERROR, AGENTS_STAFFED, CONTACTS_IN_QUEUE, OLDEST_CONTACT_AGE, CONTACTS_SCHEDULED, AGENTS_ON_CONTACT, SLOTS_ACTIVE, SLOTS_AVAILABLE
     #         unit: "SECONDS", # accepts SECONDS, COUNT, PERCENT
     #       },
     #     ],
@@ -665,9 +677,9 @@ module Aws::Connect
     #   resp.metric_results #=> Array
     #   resp.metric_results[0].dimensions.queue.id #=> String
     #   resp.metric_results[0].dimensions.queue.arn #=> String
-    #   resp.metric_results[0].dimensions.channel #=> String, one of "VOICE"
+    #   resp.metric_results[0].dimensions.channel #=> String, one of "VOICE", "CHAT"
     #   resp.metric_results[0].collections #=> Array
-    #   resp.metric_results[0].collections[0].metric.name #=> String, one of "AGENTS_ONLINE", "AGENTS_AVAILABLE", "AGENTS_ON_CALL", "AGENTS_NON_PRODUCTIVE", "AGENTS_AFTER_CONTACT_WORK", "AGENTS_ERROR", "AGENTS_STAFFED", "CONTACTS_IN_QUEUE", "OLDEST_CONTACT_AGE", "CONTACTS_SCHEDULED"
+    #   resp.metric_results[0].collections[0].metric.name #=> String, one of "AGENTS_ONLINE", "AGENTS_AVAILABLE", "AGENTS_ON_CALL", "AGENTS_NON_PRODUCTIVE", "AGENTS_AFTER_CONTACT_WORK", "AGENTS_ERROR", "AGENTS_STAFFED", "CONTACTS_IN_QUEUE", "OLDEST_CONTACT_AGE", "CONTACTS_SCHEDULED", "AGENTS_ON_CONTACT", "SLOTS_ACTIVE", "SLOTS_AVAILABLE"
     #   resp.metric_results[0].collections[0].metric.unit #=> String, one of "SECONDS", "COUNT", "PERCENT"
     #   resp.metric_results[0].collections[0].value #=> Float
     #   resp.data_snapshot_time #=> Time
@@ -940,7 +952,7 @@ module Aws::Connect
     #     end_time: Time.now, # required
     #     filters: { # required
     #       queues: ["QueueId"],
-    #       channels: ["VOICE"], # accepts VOICE
+    #       channels: ["VOICE"], # accepts VOICE, CHAT
     #     },
     #     groupings: ["QUEUE"], # accepts QUEUE, CHANNEL
     #     historical_metrics: [ # required
@@ -964,7 +976,7 @@ module Aws::Connect
     #   resp.metric_results #=> Array
     #   resp.metric_results[0].dimensions.queue.id #=> String
     #   resp.metric_results[0].dimensions.queue.arn #=> String
-    #   resp.metric_results[0].dimensions.channel #=> String, one of "VOICE"
+    #   resp.metric_results[0].dimensions.channel #=> String, one of "VOICE", "CHAT"
     #   resp.metric_results[0].collections #=> Array
     #   resp.metric_results[0].collections[0].metric.name #=> String, one of "CONTACTS_QUEUED", "CONTACTS_HANDLED", "CONTACTS_ABANDONED", "CONTACTS_CONSULTED", "CONTACTS_AGENT_HUNG_UP_FIRST", "CONTACTS_HANDLED_INCOMING", "CONTACTS_HANDLED_OUTBOUND", "CONTACTS_HOLD_ABANDONS", "CONTACTS_TRANSFERRED_IN", "CONTACTS_TRANSFERRED_OUT", "CONTACTS_TRANSFERRED_IN_FROM_QUEUE", "CONTACTS_TRANSFERRED_OUT_FROM_QUEUE", "CONTACTS_MISSED", "CALLBACK_CONTACTS_HANDLED", "API_CONTACTS_HANDLED", "OCCUPANCY", "HANDLE_TIME", "AFTER_CONTACT_WORK_TIME", "QUEUED_TIME", "ABANDON_TIME", "QUEUE_ANSWER_TIME", "HOLD_TIME", "INTERACTION_TIME", "INTERACTION_AND_HOLD_TIME", "SERVICE_LEVEL"
     #   resp.metric_results[0].collections[0].metric.threshold.comparison #=> String, one of "LT"
@@ -1383,6 +1395,88 @@ module Aws::Connect
       req.send_request(options)
     end
 
+    # Initiates a contact flow to start a new chat for the customer.
+    # Response of this API provides a token required to obtain credentials
+    # from the [CreateParticipantConnection][1] API in the Amazon Connect
+    # Participant Service.
+    #
+    # When a new chat contact is successfully created, clients need to
+    # subscribe to the participant’s connection for the created chat within
+    # 5 minutes. This is achieved by invoking
+    # [CreateParticipantConnection][1] with WEBSOCKET and
+    # CONNECTION\_CREDENTIALS.
+    #
+    #
+    #
+    # [1]: https://docs.aws.amazon.com/connect-participant/latest/APIReference/API_CreateParticipantConnection.html
+    #
+    # @option params [required, String] :instance_id
+    #   The identifier of the Amazon Connect instance.
+    #
+    # @option params [required, String] :contact_flow_id
+    #   The identifier of the contact flow for the chat.
+    #
+    # @option params [Hash<String,String>] :attributes
+    #   A custom key-value pair using an attribute map. The attributes are
+    #   standard Amazon Connect attributes, and can be accessed in contact
+    #   flows just like any other contact attributes.
+    #
+    #   There can be up to 32,768 UTF-8 bytes across all key-value pairs per
+    #   contact. Attribute keys can include only alphanumeric, dash, and
+    #   underscore characters.
+    #
+    # @option params [required, Types::ParticipantDetails] :participant_details
+    #   Information identifying the participant.
+    #
+    # @option params [Types::ChatMessage] :initial_message
+    #   The initial message to be sent to the newly created chat.
+    #
+    # @option params [String] :client_token
+    #   A unique, case-sensitive identifier that you provide to ensure the
+    #   idempotency of the request.
+    #
+    #   **A suitable default value is auto-generated.** You should normally
+    #   not need to pass this option.**
+    #
+    # @return [Types::StartChatContactResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
+    #
+    #   * {Types::StartChatContactResponse#contact_id #contact_id} => String
+    #   * {Types::StartChatContactResponse#participant_id #participant_id} => String
+    #   * {Types::StartChatContactResponse#participant_token #participant_token} => String
+    #
+    # @example Request syntax with placeholder values
+    #
+    #   resp = client.start_chat_contact({
+    #     instance_id: "InstanceId", # required
+    #     contact_flow_id: "ContactFlowId", # required
+    #     attributes: {
+    #       "AttributeName" => "AttributeValue",
+    #     },
+    #     participant_details: { # required
+    #       display_name: "DisplayName", # required
+    #     },
+    #     initial_message: {
+    #       content_type: "ChatContentType", # required
+    #       content: "ChatContent", # required
+    #     },
+    #     client_token: "ClientToken",
+    #   })
+    #
+    # @example Response structure
+    #
+    #   resp.contact_id #=> String
+    #   resp.participant_id #=> String
+    #   resp.participant_token #=> String
+    #
+    # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/StartChatContact AWS API Documentation
+    #
+    # @overload start_chat_contact(params = {})
+    # @param [Hash] params ({})
+    def start_chat_contact(params = {}, options = {})
+      req = build_request(:start_chat_contact, params)
+      req.send_request(options)
+    end
+
     # Initiates a contact flow to place an outbound call to a customer.
     #
     # There is a 60 second dialing timeout for this operation. If the call
@@ -1772,7 +1866,7 @@ module Aws::Connect
         params: params,
         config: config)
       context[:gem_name] = 'aws-sdk-connect'
-      context[:gem_version] = '1.21.0'
+      context[:gem_version] = '1.22.0'
       Seahorse::Client::Request.new(handlers, context)
     end
 

data/lib/aws-sdk-connect/client_api.rb

@@ -22,6 +22,9 @@ module Aws::Connect
     AutoAccept = Shapes::BooleanShape.new(name: 'AutoAccept')
     Channel = Shapes::StringShape.new(name: 'Channel')
     Channels = Shapes::ListShape.new(name: 'Channels')
+    ChatContent = Shapes::StringShape.new(name: 'ChatContent')
+    ChatContentType = Shapes::StringShape.new(name: 'ChatContentType')
+    ChatMessage = Shapes::StructureShape.new(name: 'ChatMessage')
     ClientToken = Shapes::StringShape.new(name: 'ClientToken')
     Comparison = Shapes::StringShape.new(name: 'Comparison')
     ContactFlowId = Shapes::StringShape.new(name: 'ContactFlowId')
@@ -52,6 +55,7 @@ module Aws::Connect
     DestinationNotAllowedException = Shapes::StructureShape.new(name: 'DestinationNotAllowedException')
     Dimensions = Shapes::StructureShape.new(name: 'Dimensions')
     DirectoryUserId = Shapes::StringShape.new(name: 'DirectoryUserId')
+    DisplayName = Shapes::StringShape.new(name: 'DisplayName')
     DuplicateResourceException = Shapes::StructureShape.new(name: 'DuplicateResourceException')
     Email = Shapes::StringShape.new(name: 'Email')
     Filters = Shapes::StructureShape.new(name: 'Filters')
@@ -114,6 +118,9 @@ module Aws::Connect
     Message = Shapes::StringShape.new(name: 'Message')
     NextToken = Shapes::StringShape.new(name: 'NextToken')
     OutboundContactNotPermittedException = Shapes::StructureShape.new(name: 'OutboundContactNotPermittedException')
+    ParticipantDetails = Shapes::StructureShape.new(name: 'ParticipantDetails')
+    ParticipantId = Shapes::StringShape.new(name: 'ParticipantId')
+    ParticipantToken = Shapes::StringShape.new(name: 'ParticipantToken')
     Password = Shapes::StringShape.new(name: 'Password')
     PhoneNumber = Shapes::StringShape.new(name: 'PhoneNumber')
     PhoneNumberCountryCode = Shapes::StringShape.new(name: 'PhoneNumberCountryCode')
@@ -143,6 +150,8 @@ module Aws::Connect
     SecurityProfileSummary = Shapes::StructureShape.new(name: 'SecurityProfileSummary')
     SecurityProfileSummaryList = Shapes::ListShape.new(name: 'SecurityProfileSummaryList')
     SecurityToken = Shapes::StringShape.new(name: 'SecurityToken')
+    StartChatContactRequest = Shapes::StructureShape.new(name: 'StartChatContactRequest')
+    StartChatContactResponse = Shapes::StructureShape.new(name: 'StartChatContactResponse')
     StartOutboundVoiceContactRequest = Shapes::StructureShape.new(name: 'StartOutboundVoiceContactRequest')
     StartOutboundVoiceContactResponse = Shapes::StructureShape.new(name: 'StartOutboundVoiceContactResponse')
     Statistic = Shapes::StringShape.new(name: 'Statistic')
@@ -180,6 +189,10 @@ module Aws::Connect
 
     Channels.member = Shapes::ShapeRef.new(shape: Channel)
 
+    ChatMessage.add_member(:content_type, Shapes::ShapeRef.new(shape: ChatContentType, required: true, location_name: "ContentType"))
+    ChatMessage.add_member(:content, Shapes::ShapeRef.new(shape: ChatContent, required: true, location_name: "Content"))
+    ChatMessage.struct_class = Types::ChatMessage
+
     ContactFlowSummary.add_member(:id, Shapes::ShapeRef.new(shape: ContactFlowId, location_name: "Id"))
     ContactFlowSummary.add_member(:arn, Shapes::ShapeRef.new(shape: ARN, location_name: "Arn"))
     ContactFlowSummary.add_member(:name, Shapes::ShapeRef.new(shape: ContactFlowName, location_name: "Name"))
@@ -470,6 +483,9 @@ module Aws::Connect
     OutboundContactNotPermittedException.add_member(:message, Shapes::ShapeRef.new(shape: Message, location_name: "Message"))
     OutboundContactNotPermittedException.struct_class = Types::OutboundContactNotPermittedException
 
+    ParticipantDetails.add_member(:display_name, Shapes::ShapeRef.new(shape: DisplayName, required: true, location_name: "DisplayName"))
+    ParticipantDetails.struct_class = Types::ParticipantDetails
+
     PhoneNumberCountryCodes.member = Shapes::ShapeRef.new(shape: PhoneNumberCountryCode)
 
     PhoneNumberSummary.add_member(:id, Shapes::ShapeRef.new(shape: PhoneNumberId, location_name: "Id"))
@@ -518,6 +534,19 @@ module Aws::Connect
 
     SecurityProfileSummaryList.member = Shapes::ShapeRef.new(shape: SecurityProfileSummary)
 
+    StartChatContactRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location_name: "InstanceId"))
+    StartChatContactRequest.add_member(:contact_flow_id, Shapes::ShapeRef.new(shape: ContactFlowId, required: true, location_name: "ContactFlowId"))
+    StartChatContactRequest.add_member(:attributes, Shapes::ShapeRef.new(shape: Attributes, location_name: "Attributes"))
+    StartChatContactRequest.add_member(:participant_details, Shapes::ShapeRef.new(shape: ParticipantDetails, required: true, location_name: "ParticipantDetails"))
+    StartChatContactRequest.add_member(:initial_message, Shapes::ShapeRef.new(shape: ChatMessage, location_name: "InitialMessage"))
+    StartChatContactRequest.add_member(:client_token, Shapes::ShapeRef.new(shape: ClientToken, location_name: "ClientToken", metadata: {"idempotencyToken"=>true}))
+    StartChatContactRequest.struct_class = Types::StartChatContactRequest
+
+    StartChatContactResponse.add_member(:contact_id, Shapes::ShapeRef.new(shape: ContactId, location_name: "ContactId"))
+    StartChatContactResponse.add_member(:participant_id, Shapes::ShapeRef.new(shape: ParticipantId, location_name: "ParticipantId"))
+    StartChatContactResponse.add_member(:participant_token, Shapes::ShapeRef.new(shape: ParticipantToken, location_name: "ParticipantToken"))
+    StartChatContactResponse.struct_class = Types::StartChatContactResponse
+
     StartOutboundVoiceContactRequest.add_member(:destination_phone_number, Shapes::ShapeRef.new(shape: PhoneNumber, required: true, location_name: "DestinationPhoneNumber"))
     StartOutboundVoiceContactRequest.add_member(:contact_flow_id, Shapes::ShapeRef.new(shape: ContactFlowId, required: true, location_name: "ContactFlowId"))
     StartOutboundVoiceContactRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location_name: "InstanceId"))
@@ -935,6 +964,19 @@ module Aws::Connect
         )
       end)
 
+      api.add_operation(:start_chat_contact, Seahorse::Model::Operation.new.tap do |o|
+        o.name = "StartChatContact"
+        o.http_method = "PUT"
+        o.http_request_uri = "/contact/chat"
+        o.input = Shapes::ShapeRef.new(shape: StartChatContactRequest)
+        o.output = Shapes::ShapeRef.new(shape: StartChatContactResponse)
+        o.errors << Shapes::ShapeRef.new(shape: InvalidRequestException)
+        o.errors << Shapes::ShapeRef.new(shape: InvalidParameterException)
+        o.errors << Shapes::ShapeRef.new(shape: ResourceNotFoundException)
+        o.errors << Shapes::ShapeRef.new(shape: InternalServiceException)
+        o.errors << Shapes::ShapeRef.new(shape: LimitExceededException)
+      end)
+
       api.add_operation(:start_outbound_voice_contact, Seahorse::Model::Operation.new.tap do |o|
         o.name = "StartOutboundVoiceContact"
         o.http_method = "PUT"

data/lib/aws-sdk-connect/types.rb

@@ -8,6 +8,32 @@
 module Aws::Connect
   module Types
 
+    # A chat message.
+    #
+    # @note When making an API call, you may pass ChatMessage
+    #   data as a hash:
+    #
+    #       {
+    #         content_type: "ChatContentType", # required
+    #         content: "ChatContent", # required
+    #       }
+    #
+    # @!attribute [rw] content_type
+    #   The type of the content. Supported types are text/plain.
+    #   @return [String]
+    #
+    # @!attribute [rw] content
+    #   The content of the chat message.
+    #   @return [String]
+    #
+    # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ChatMessage AWS API Documentation
+    #
+    class ChatMessage < Struct.new(
+      :content_type,
+      :content)
+      include Aws::Structure
+    end
+
     # Contains summary information about a contact flow.
     #
     # @!attribute [rw] id
@@ -201,7 +227,7 @@ module Aws::Connect
     #   data as a hash:
     #
     #       {
-    #         name: "AGENTS_ONLINE", # accepts AGENTS_ONLINE, AGENTS_AVAILABLE, AGENTS_ON_CALL, AGENTS_NON_PRODUCTIVE, AGENTS_AFTER_CONTACT_WORK, AGENTS_ERROR, AGENTS_STAFFED, CONTACTS_IN_QUEUE, OLDEST_CONTACT_AGE, CONTACTS_SCHEDULED
+    #         name: "AGENTS_ONLINE", # accepts AGENTS_ONLINE, AGENTS_AVAILABLE, AGENTS_ON_CALL, AGENTS_NON_PRODUCTIVE, AGENTS_AFTER_CONTACT_WORK, AGENTS_ERROR, AGENTS_STAFFED, CONTACTS_IN_QUEUE, OLDEST_CONTACT_AGE, CONTACTS_SCHEDULED, AGENTS_ON_CONTACT, SLOTS_ACTIVE, SLOTS_AVAILABLE
     #         unit: "SECONDS", # accepts SECONDS, COUNT, PERCENT
     #       }
     #
@@ -430,7 +456,7 @@ module Aws::Connect
     #
     #       {
     #         queues: ["QueueId"],
-    #         channels: ["VOICE"], # accepts VOICE
+    #         channels: ["VOICE"], # accepts VOICE, CHAT
     #       }
     #
     # @!attribute [rw] queues
@@ -492,12 +518,12 @@ module Aws::Connect
     #         instance_id: "InstanceId", # required
     #         filters: { # required
     #           queues: ["QueueId"],
-    #           channels: ["VOICE"], # accepts VOICE
+    #           channels: ["VOICE"], # accepts VOICE, CHAT
     #         },
     #         groupings: ["QUEUE"], # accepts QUEUE, CHANNEL
     #         current_metrics: [ # required
     #           {
-    #             name: "AGENTS_ONLINE", # accepts AGENTS_ONLINE, AGENTS_AVAILABLE, AGENTS_ON_CALL, AGENTS_NON_PRODUCTIVE, AGENTS_AFTER_CONTACT_WORK, AGENTS_ERROR, AGENTS_STAFFED, CONTACTS_IN_QUEUE, OLDEST_CONTACT_AGE, CONTACTS_SCHEDULED
+    #             name: "AGENTS_ONLINE", # accepts AGENTS_ONLINE, AGENTS_AVAILABLE, AGENTS_ON_CALL, AGENTS_NON_PRODUCTIVE, AGENTS_AFTER_CONTACT_WORK, AGENTS_ERROR, AGENTS_STAFFED, CONTACTS_IN_QUEUE, OLDEST_CONTACT_AGE, CONTACTS_SCHEDULED, AGENTS_ON_CONTACT, SLOTS_ACTIVE, SLOTS_AVAILABLE
     #             unit: "SECONDS", # accepts SECONDS, COUNT, PERCENT
     #           },
     #         ],
@@ -552,6 +578,10 @@ module Aws::Connect
     #
     #   : Unit: COUNT
     #
+    #   AGENTS\_ON\_CONTACT
+    #
+    #   : Unit: COUNT
+    #
     #   AGENTS\_ONLINE
     #
     #   : Unit: COUNT
@@ -571,6 +601,14 @@ module Aws::Connect
     #   OLDEST\_CONTACT\_AGE
     #
     #   : Unit: SECONDS
+    #
+    #   SLOTS\_ACTIVE
+    #
+    #   : Unit: COUNT
+    #
+    #   SLOTS\_AVAILABLE
+    #
+    #   : Unit: COUNT
     #   @return [Array<Types::CurrentMetric>]
     #
     # @!attribute [rw] next_token
@@ -664,7 +702,7 @@ module Aws::Connect
     #         end_time: Time.now, # required
     #         filters: { # required
     #           queues: ["QueueId"],
-    #           channels: ["VOICE"], # accepts VOICE
+    #           channels: ["VOICE"], # accepts VOICE, CHAT
     #         },
     #         groupings: ["QUEUE"], # accepts QUEUE, CHANNEL
     #         historical_metrics: [ # required
@@ -1689,6 +1727,26 @@ module Aws::Connect
       include Aws::Structure
     end
 
+    # The customer's details.
+    #
+    # @note When making an API call, you may pass ParticipantDetails
+    #   data as a hash:
+    #
+    #       {
+    #         display_name: "DisplayName", # required
+    #       }
+    #
+    # @!attribute [rw] display_name
+    #   Display name of the participant.
+    #   @return [String]
+    #
+    # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ParticipantDetails AWS API Documentation
+    #
+    class ParticipantDetails < Struct.new(
+      :display_name)
+      include Aws::Structure
+    end
+
     # Contains summary information about a phone number for a contact
     # center.
     #
@@ -1829,6 +1887,99 @@ module Aws::Connect
       include Aws::Structure
     end
 
+    # @note When making an API call, you may pass StartChatContactRequest
+    #   data as a hash:
+    #
+    #       {
+    #         instance_id: "InstanceId", # required
+    #         contact_flow_id: "ContactFlowId", # required
+    #         attributes: {
+    #           "AttributeName" => "AttributeValue",
+    #         },
+    #         participant_details: { # required
+    #           display_name: "DisplayName", # required
+    #         },
+    #         initial_message: {
+    #           content_type: "ChatContentType", # required
+    #           content: "ChatContent", # required
+    #         },
+    #         client_token: "ClientToken",
+    #       }
+    #
+    # @!attribute [rw] instance_id
+    #   The identifier of the Amazon Connect instance.
+    #   @return [String]
+    #
+    # @!attribute [rw] contact_flow_id
+    #   The identifier of the contact flow for the chat.
+    #   @return [String]
+    #
+    # @!attribute [rw] attributes
+    #   A custom key-value pair using an attribute map. The attributes are
+    #   standard Amazon Connect attributes, and can be accessed in contact
+    #   flows just like any other contact attributes.
+    #
+    #   There can be up to 32,768 UTF-8 bytes across all key-value pairs per
+    #   contact. Attribute keys can include only alphanumeric, dash, and
+    #   underscore characters.
+    #   @return [Hash<String,String>]
+    #
+    # @!attribute [rw] participant_details
+    #   Information identifying the participant.
+    #   @return [Types::ParticipantDetails]
+    #
+    # @!attribute [rw] initial_message
+    #   The initial message to be sent to the newly created chat.
+    #   @return [Types::ChatMessage]
+    #
+    # @!attribute [rw] client_token
+    #   A unique, case-sensitive identifier that you provide to ensure the
+    #   idempotency of the request.
+    #
+    #   **A suitable default value is auto-generated.** You should normally
+    #   not need to pass this option.
+    #   @return [String]
+    #
+    # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/StartChatContactRequest AWS API Documentation
+    #
+    class StartChatContactRequest < Struct.new(
+      :instance_id,
+      :contact_flow_id,
+      :attributes,
+      :participant_details,
+      :initial_message,
+      :client_token)
+      include Aws::Structure
+    end
+
+    # @!attribute [rw] contact_id
+    #   The identifier of this contact within the Amazon Connect instance.
+    #   @return [String]
+    #
+    # @!attribute [rw] participant_id
+    #   The identifier for a chat participant. The participantId for a chat
+    #   participant is the same throughout the chat lifecycle.
+    #   @return [String]
+    #
+    # @!attribute [rw] participant_token
+    #   The token used by the chat participant to call
+    #   [CreateParticipantConnection][1]. The participant token is valid for
+    #   the lifetime of a chat participant.
+    #
+    #
+    #
+    #   [1]: https://docs.aws.amazon.com/connect-participant/latest/APIReference/API_CreateParticipantConnection.html
+    #   @return [String]
+    #
+    # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/StartChatContactResponse AWS API Documentation
+    #
+    class StartChatContactResponse < Struct.new(
+      :contact_id,
+      :participant_id,
+      :participant_token)
+      include Aws::Structure
+    end
+
     # @note When making an API call, you may pass StartOutboundVoiceContactRequest
     #   data as a hash:
     #

metadata

@@ -1,14 +1,14 @@
 --- !ruby/object:Gem::Specification
 name: aws-sdk-connect
 version: !ruby/object:Gem::Version
-  version: 1.21.0
+  version: 1.22.0
 platform: ruby
 authors:
 - Amazon Web Services
 autorequire: 
 bindir: bin
 cert_chain: []
-date: 2019-11-14 00:00:00.000000000 Z
+date: 2019-11-21 00:00:00.000000000 Z
 dependencies:
 - !ruby/object:Gem::Dependency
   name: aws-sdk-core