aws-sdk-connect 1.21.0 → 1.22.0
This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
- checksums.yaml +4 -4
- data/lib/aws-sdk-connect.rb +1 -1
- data/lib/aws-sdk-connect/client.rb +101 -7
- data/lib/aws-sdk-connect/client_api.rb +42 -0
- data/lib/aws-sdk-connect/types.rb +156 -5
- metadata +2 -2
checksums.yaml
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SHA1:
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metadata.gz:
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metadata.gz: de5e454354938356081edf1e3f2f72d92a94d7ee
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data.tar.gz: 127ca153c8ca6cbb0c757c3c29627f72c837912a
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metadata.gz: 963271e4a66771e7ea0a3fd4315d1f96ec5d6163e62404c5cc57543098b985249439732cd9d4b425b84feda9f2898319ad857f6e365ebf2ba2bfa5ce13bae0b6
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data.tar.gz: dcd3b8c1c44c037cba79a26bd3101c511f04b06936ca0a101d2e407dd533c0dbcaafdd0116c3b3fb5115025f6880f078865107c89e1db258441bcb80a708e24a
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data/lib/aws-sdk-connect.rb
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@@ -602,6 +602,10 @@ module Aws::Connect
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#
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# : Unit: COUNT
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#
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# AGENTS\_ON\_CONTACT
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#
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# : Unit: COUNT
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#
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# AGENTS\_ONLINE
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#
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# : Unit: COUNT
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#
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# : Unit: SECONDS
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#
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# SLOTS\_ACTIVE
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#
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# : Unit: COUNT
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#
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# SLOTS\_AVAILABLE
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#
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# : Unit: COUNT
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#
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# @option params [String] :next_token
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# The token for the next set of results. Use the value returned in the
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# previous response in the next request to retrieve the next set of
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# instance_id: "InstanceId", # required
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# filters: { # required
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# queues: ["QueueId"],
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# channels: ["VOICE"], # accepts VOICE
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# channels: ["VOICE"], # accepts VOICE, CHAT
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# },
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# groupings: ["QUEUE"], # accepts QUEUE, CHANNEL
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# current_metrics: [ # required
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# {
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# name: "AGENTS_ONLINE", # accepts AGENTS_ONLINE, AGENTS_AVAILABLE, AGENTS_ON_CALL, AGENTS_NON_PRODUCTIVE, AGENTS_AFTER_CONTACT_WORK, AGENTS_ERROR, AGENTS_STAFFED, CONTACTS_IN_QUEUE, OLDEST_CONTACT_AGE, CONTACTS_SCHEDULED
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# name: "AGENTS_ONLINE", # accepts AGENTS_ONLINE, AGENTS_AVAILABLE, AGENTS_ON_CALL, AGENTS_NON_PRODUCTIVE, AGENTS_AFTER_CONTACT_WORK, AGENTS_ERROR, AGENTS_STAFFED, CONTACTS_IN_QUEUE, OLDEST_CONTACT_AGE, CONTACTS_SCHEDULED, AGENTS_ON_CONTACT, SLOTS_ACTIVE, SLOTS_AVAILABLE
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# unit: "SECONDS", # accepts SECONDS, COUNT, PERCENT
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# },
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# ],
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# resp.metric_results #=> Array
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# resp.metric_results[0].dimensions.queue.id #=> String
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# resp.metric_results[0].dimensions.queue.arn #=> String
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# resp.metric_results[0].dimensions.channel #=> String, one of "VOICE"
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# resp.metric_results[0].dimensions.channel #=> String, one of "VOICE", "CHAT"
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# resp.metric_results[0].collections #=> Array
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# resp.metric_results[0].collections[0].metric.name #=> String, one of "AGENTS_ONLINE", "AGENTS_AVAILABLE", "AGENTS_ON_CALL", "AGENTS_NON_PRODUCTIVE", "AGENTS_AFTER_CONTACT_WORK", "AGENTS_ERROR", "AGENTS_STAFFED", "CONTACTS_IN_QUEUE", "OLDEST_CONTACT_AGE", "CONTACTS_SCHEDULED"
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# resp.metric_results[0].collections[0].metric.name #=> String, one of "AGENTS_ONLINE", "AGENTS_AVAILABLE", "AGENTS_ON_CALL", "AGENTS_NON_PRODUCTIVE", "AGENTS_AFTER_CONTACT_WORK", "AGENTS_ERROR", "AGENTS_STAFFED", "CONTACTS_IN_QUEUE", "OLDEST_CONTACT_AGE", "CONTACTS_SCHEDULED", "AGENTS_ON_CONTACT", "SLOTS_ACTIVE", "SLOTS_AVAILABLE"
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# resp.metric_results[0].collections[0].metric.unit #=> String, one of "SECONDS", "COUNT", "PERCENT"
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# resp.metric_results[0].collections[0].value #=> Float
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# resp.data_snapshot_time #=> Time
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# end_time: Time.now, # required
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# filters: { # required
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# queues: ["QueueId"],
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# channels: ["VOICE"], # accepts VOICE
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# channels: ["VOICE"], # accepts VOICE, CHAT
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# },
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# groupings: ["QUEUE"], # accepts QUEUE, CHANNEL
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# historical_metrics: [ # required
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# resp.metric_results #=> Array
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# resp.metric_results[0].dimensions.queue.id #=> String
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# resp.metric_results[0].dimensions.queue.arn #=> String
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# resp.metric_results[0].dimensions.channel #=> String, one of "VOICE"
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# resp.metric_results[0].dimensions.channel #=> String, one of "VOICE", "CHAT"
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# resp.metric_results[0].collections #=> Array
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# resp.metric_results[0].collections[0].metric.name #=> String, one of "CONTACTS_QUEUED", "CONTACTS_HANDLED", "CONTACTS_ABANDONED", "CONTACTS_CONSULTED", "CONTACTS_AGENT_HUNG_UP_FIRST", "CONTACTS_HANDLED_INCOMING", "CONTACTS_HANDLED_OUTBOUND", "CONTACTS_HOLD_ABANDONS", "CONTACTS_TRANSFERRED_IN", "CONTACTS_TRANSFERRED_OUT", "CONTACTS_TRANSFERRED_IN_FROM_QUEUE", "CONTACTS_TRANSFERRED_OUT_FROM_QUEUE", "CONTACTS_MISSED", "CALLBACK_CONTACTS_HANDLED", "API_CONTACTS_HANDLED", "OCCUPANCY", "HANDLE_TIME", "AFTER_CONTACT_WORK_TIME", "QUEUED_TIME", "ABANDON_TIME", "QUEUE_ANSWER_TIME", "HOLD_TIME", "INTERACTION_TIME", "INTERACTION_AND_HOLD_TIME", "SERVICE_LEVEL"
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# resp.metric_results[0].collections[0].metric.threshold.comparison #=> String, one of "LT"
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@@ -1383,6 +1395,88 @@ module Aws::Connect
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req.send_request(options)
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end
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# Initiates a contact flow to start a new chat for the customer.
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# Response of this API provides a token required to obtain credentials
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# from the [CreateParticipantConnection][1] API in the Amazon Connect
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# Participant Service.
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#
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# When a new chat contact is successfully created, clients need to
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# subscribe to the participant’s connection for the created chat within
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# 5 minutes. This is achieved by invoking
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# [CreateParticipantConnection][1] with WEBSOCKET and
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# CONNECTION\_CREDENTIALS.
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#
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#
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#
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# [1]: https://docs.aws.amazon.com/connect-participant/latest/APIReference/API_CreateParticipantConnection.html
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#
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# @option params [required, String] :instance_id
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# The identifier of the Amazon Connect instance.
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#
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# @option params [required, String] :contact_flow_id
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# The identifier of the contact flow for the chat.
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#
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# @option params [Hash<String,String>] :attributes
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# A custom key-value pair using an attribute map. The attributes are
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# standard Amazon Connect attributes, and can be accessed in contact
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# flows just like any other contact attributes.
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#
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# There can be up to 32,768 UTF-8 bytes across all key-value pairs per
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# contact. Attribute keys can include only alphanumeric, dash, and
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# underscore characters.
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#
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# @option params [required, Types::ParticipantDetails] :participant_details
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# Information identifying the participant.
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#
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# @option params [Types::ChatMessage] :initial_message
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# The initial message to be sent to the newly created chat.
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#
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# @option params [String] :client_token
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# A unique, case-sensitive identifier that you provide to ensure the
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# idempotency of the request.
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#
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# **A suitable default value is auto-generated.** You should normally
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# not need to pass this option.**
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#
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# @return [Types::StartChatContactResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
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#
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# * {Types::StartChatContactResponse#contact_id #contact_id} => String
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# * {Types::StartChatContactResponse#participant_id #participant_id} => String
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# * {Types::StartChatContactResponse#participant_token #participant_token} => String
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#
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# @example Request syntax with placeholder values
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#
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# resp = client.start_chat_contact({
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# instance_id: "InstanceId", # required
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# contact_flow_id: "ContactFlowId", # required
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# attributes: {
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# "AttributeName" => "AttributeValue",
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# },
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# participant_details: { # required
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# display_name: "DisplayName", # required
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# },
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# initial_message: {
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# content_type: "ChatContentType", # required
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# content: "ChatContent", # required
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# },
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# client_token: "ClientToken",
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# })
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#
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# @example Response structure
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#
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# resp.contact_id #=> String
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# resp.participant_id #=> String
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# resp.participant_token #=> String
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#
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# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/StartChatContact AWS API Documentation
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#
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# @overload start_chat_contact(params = {})
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# @param [Hash] params ({})
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def start_chat_contact(params = {}, options = {})
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req = build_request(:start_chat_contact, params)
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req.send_request(options)
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end
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# Initiates a contact flow to place an outbound call to a customer.
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#
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# There is a 60 second dialing timeout for this operation. If the call
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params: params,
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config: config)
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context[:gem_name] = 'aws-sdk-connect'
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context[:gem_version] = '1.
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context[:gem_version] = '1.22.0'
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Seahorse::Client::Request.new(handlers, context)
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end
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AutoAccept = Shapes::BooleanShape.new(name: 'AutoAccept')
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Channel = Shapes::StringShape.new(name: 'Channel')
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Channels = Shapes::ListShape.new(name: 'Channels')
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ChatContent = Shapes::StringShape.new(name: 'ChatContent')
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ChatContentType = Shapes::StringShape.new(name: 'ChatContentType')
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ChatMessage = Shapes::StructureShape.new(name: 'ChatMessage')
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ClientToken = Shapes::StringShape.new(name: 'ClientToken')
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Comparison = Shapes::StringShape.new(name: 'Comparison')
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ContactFlowId = Shapes::StringShape.new(name: 'ContactFlowId')
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DestinationNotAllowedException = Shapes::StructureShape.new(name: 'DestinationNotAllowedException')
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Dimensions = Shapes::StructureShape.new(name: 'Dimensions')
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DirectoryUserId = Shapes::StringShape.new(name: 'DirectoryUserId')
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DisplayName = Shapes::StringShape.new(name: 'DisplayName')
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DuplicateResourceException = Shapes::StructureShape.new(name: 'DuplicateResourceException')
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Email = Shapes::StringShape.new(name: 'Email')
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Filters = Shapes::StructureShape.new(name: 'Filters')
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Message = Shapes::StringShape.new(name: 'Message')
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NextToken = Shapes::StringShape.new(name: 'NextToken')
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OutboundContactNotPermittedException = Shapes::StructureShape.new(name: 'OutboundContactNotPermittedException')
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ParticipantDetails = Shapes::StructureShape.new(name: 'ParticipantDetails')
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ParticipantId = Shapes::StringShape.new(name: 'ParticipantId')
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ParticipantToken = Shapes::StringShape.new(name: 'ParticipantToken')
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Password = Shapes::StringShape.new(name: 'Password')
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PhoneNumber = Shapes::StringShape.new(name: 'PhoneNumber')
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PhoneNumberCountryCode = Shapes::StringShape.new(name: 'PhoneNumberCountryCode')
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SecurityProfileSummary = Shapes::StructureShape.new(name: 'SecurityProfileSummary')
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SecurityProfileSummaryList = Shapes::ListShape.new(name: 'SecurityProfileSummaryList')
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SecurityToken = Shapes::StringShape.new(name: 'SecurityToken')
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StartChatContactRequest = Shapes::StructureShape.new(name: 'StartChatContactRequest')
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StartChatContactResponse = Shapes::StructureShape.new(name: 'StartChatContactResponse')
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StartOutboundVoiceContactRequest = Shapes::StructureShape.new(name: 'StartOutboundVoiceContactRequest')
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StartOutboundVoiceContactResponse = Shapes::StructureShape.new(name: 'StartOutboundVoiceContactResponse')
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Statistic = Shapes::StringShape.new(name: 'Statistic')
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Channels.member = Shapes::ShapeRef.new(shape: Channel)
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ChatMessage.add_member(:content_type, Shapes::ShapeRef.new(shape: ChatContentType, required: true, location_name: "ContentType"))
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ChatMessage.add_member(:content, Shapes::ShapeRef.new(shape: ChatContent, required: true, location_name: "Content"))
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ChatMessage.struct_class = Types::ChatMessage
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ContactFlowSummary.add_member(:id, Shapes::ShapeRef.new(shape: ContactFlowId, location_name: "Id"))
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ContactFlowSummary.add_member(:arn, Shapes::ShapeRef.new(shape: ARN, location_name: "Arn"))
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ContactFlowSummary.add_member(:name, Shapes::ShapeRef.new(shape: ContactFlowName, location_name: "Name"))
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OutboundContactNotPermittedException.add_member(:message, Shapes::ShapeRef.new(shape: Message, location_name: "Message"))
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OutboundContactNotPermittedException.struct_class = Types::OutboundContactNotPermittedException
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ParticipantDetails.add_member(:display_name, Shapes::ShapeRef.new(shape: DisplayName, required: true, location_name: "DisplayName"))
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ParticipantDetails.struct_class = Types::ParticipantDetails
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PhoneNumberCountryCodes.member = Shapes::ShapeRef.new(shape: PhoneNumberCountryCode)
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PhoneNumberSummary.add_member(:id, Shapes::ShapeRef.new(shape: PhoneNumberId, location_name: "Id"))
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SecurityProfileSummaryList.member = Shapes::ShapeRef.new(shape: SecurityProfileSummary)
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StartChatContactRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location_name: "InstanceId"))
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StartChatContactRequest.add_member(:contact_flow_id, Shapes::ShapeRef.new(shape: ContactFlowId, required: true, location_name: "ContactFlowId"))
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StartChatContactRequest.add_member(:attributes, Shapes::ShapeRef.new(shape: Attributes, location_name: "Attributes"))
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StartChatContactRequest.add_member(:participant_details, Shapes::ShapeRef.new(shape: ParticipantDetails, required: true, location_name: "ParticipantDetails"))
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StartChatContactRequest.add_member(:initial_message, Shapes::ShapeRef.new(shape: ChatMessage, location_name: "InitialMessage"))
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StartChatContactRequest.add_member(:client_token, Shapes::ShapeRef.new(shape: ClientToken, location_name: "ClientToken", metadata: {"idempotencyToken"=>true}))
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StartChatContactRequest.struct_class = Types::StartChatContactRequest
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StartChatContactResponse.add_member(:contact_id, Shapes::ShapeRef.new(shape: ContactId, location_name: "ContactId"))
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StartChatContactResponse.add_member(:participant_id, Shapes::ShapeRef.new(shape: ParticipantId, location_name: "ParticipantId"))
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StartChatContactResponse.add_member(:participant_token, Shapes::ShapeRef.new(shape: ParticipantToken, location_name: "ParticipantToken"))
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StartChatContactResponse.struct_class = Types::StartChatContactResponse
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StartOutboundVoiceContactRequest.add_member(:destination_phone_number, Shapes::ShapeRef.new(shape: PhoneNumber, required: true, location_name: "DestinationPhoneNumber"))
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StartOutboundVoiceContactRequest.add_member(:contact_flow_id, Shapes::ShapeRef.new(shape: ContactFlowId, required: true, location_name: "ContactFlowId"))
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StartOutboundVoiceContactRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location_name: "InstanceId"))
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)
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end)
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api.add_operation(:start_chat_contact, Seahorse::Model::Operation.new.tap do |o|
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o.name = "StartChatContact"
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o.http_method = "PUT"
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o.http_request_uri = "/contact/chat"
|
971
|
+
o.input = Shapes::ShapeRef.new(shape: StartChatContactRequest)
|
972
|
+
o.output = Shapes::ShapeRef.new(shape: StartChatContactResponse)
|
973
|
+
o.errors << Shapes::ShapeRef.new(shape: InvalidRequestException)
|
974
|
+
o.errors << Shapes::ShapeRef.new(shape: InvalidParameterException)
|
975
|
+
o.errors << Shapes::ShapeRef.new(shape: ResourceNotFoundException)
|
976
|
+
o.errors << Shapes::ShapeRef.new(shape: InternalServiceException)
|
977
|
+
o.errors << Shapes::ShapeRef.new(shape: LimitExceededException)
|
978
|
+
end)
|
979
|
+
|
938
980
|
api.add_operation(:start_outbound_voice_contact, Seahorse::Model::Operation.new.tap do |o|
|
939
981
|
o.name = "StartOutboundVoiceContact"
|
940
982
|
o.http_method = "PUT"
|
@@ -8,6 +8,32 @@
|
|
8
8
|
module Aws::Connect
|
9
9
|
module Types
|
10
10
|
|
11
|
+
# A chat message.
|
12
|
+
#
|
13
|
+
# @note When making an API call, you may pass ChatMessage
|
14
|
+
# data as a hash:
|
15
|
+
#
|
16
|
+
# {
|
17
|
+
# content_type: "ChatContentType", # required
|
18
|
+
# content: "ChatContent", # required
|
19
|
+
# }
|
20
|
+
#
|
21
|
+
# @!attribute [rw] content_type
|
22
|
+
# The type of the content. Supported types are text/plain.
|
23
|
+
# @return [String]
|
24
|
+
#
|
25
|
+
# @!attribute [rw] content
|
26
|
+
# The content of the chat message.
|
27
|
+
# @return [String]
|
28
|
+
#
|
29
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ChatMessage AWS API Documentation
|
30
|
+
#
|
31
|
+
class ChatMessage < Struct.new(
|
32
|
+
:content_type,
|
33
|
+
:content)
|
34
|
+
include Aws::Structure
|
35
|
+
end
|
36
|
+
|
11
37
|
# Contains summary information about a contact flow.
|
12
38
|
#
|
13
39
|
# @!attribute [rw] id
|
@@ -201,7 +227,7 @@ module Aws::Connect
|
|
201
227
|
# data as a hash:
|
202
228
|
#
|
203
229
|
# {
|
204
|
-
# name: "AGENTS_ONLINE", # accepts AGENTS_ONLINE, AGENTS_AVAILABLE, AGENTS_ON_CALL, AGENTS_NON_PRODUCTIVE, AGENTS_AFTER_CONTACT_WORK, AGENTS_ERROR, AGENTS_STAFFED, CONTACTS_IN_QUEUE, OLDEST_CONTACT_AGE, CONTACTS_SCHEDULED
|
230
|
+
# name: "AGENTS_ONLINE", # accepts AGENTS_ONLINE, AGENTS_AVAILABLE, AGENTS_ON_CALL, AGENTS_NON_PRODUCTIVE, AGENTS_AFTER_CONTACT_WORK, AGENTS_ERROR, AGENTS_STAFFED, CONTACTS_IN_QUEUE, OLDEST_CONTACT_AGE, CONTACTS_SCHEDULED, AGENTS_ON_CONTACT, SLOTS_ACTIVE, SLOTS_AVAILABLE
|
205
231
|
# unit: "SECONDS", # accepts SECONDS, COUNT, PERCENT
|
206
232
|
# }
|
207
233
|
#
|
@@ -430,7 +456,7 @@ module Aws::Connect
|
|
430
456
|
#
|
431
457
|
# {
|
432
458
|
# queues: ["QueueId"],
|
433
|
-
# channels: ["VOICE"], # accepts VOICE
|
459
|
+
# channels: ["VOICE"], # accepts VOICE, CHAT
|
434
460
|
# }
|
435
461
|
#
|
436
462
|
# @!attribute [rw] queues
|
@@ -492,12 +518,12 @@ module Aws::Connect
|
|
492
518
|
# instance_id: "InstanceId", # required
|
493
519
|
# filters: { # required
|
494
520
|
# queues: ["QueueId"],
|
495
|
-
# channels: ["VOICE"], # accepts VOICE
|
521
|
+
# channels: ["VOICE"], # accepts VOICE, CHAT
|
496
522
|
# },
|
497
523
|
# groupings: ["QUEUE"], # accepts QUEUE, CHANNEL
|
498
524
|
# current_metrics: [ # required
|
499
525
|
# {
|
500
|
-
# name: "AGENTS_ONLINE", # accepts AGENTS_ONLINE, AGENTS_AVAILABLE, AGENTS_ON_CALL, AGENTS_NON_PRODUCTIVE, AGENTS_AFTER_CONTACT_WORK, AGENTS_ERROR, AGENTS_STAFFED, CONTACTS_IN_QUEUE, OLDEST_CONTACT_AGE, CONTACTS_SCHEDULED
|
526
|
+
# name: "AGENTS_ONLINE", # accepts AGENTS_ONLINE, AGENTS_AVAILABLE, AGENTS_ON_CALL, AGENTS_NON_PRODUCTIVE, AGENTS_AFTER_CONTACT_WORK, AGENTS_ERROR, AGENTS_STAFFED, CONTACTS_IN_QUEUE, OLDEST_CONTACT_AGE, CONTACTS_SCHEDULED, AGENTS_ON_CONTACT, SLOTS_ACTIVE, SLOTS_AVAILABLE
|
501
527
|
# unit: "SECONDS", # accepts SECONDS, COUNT, PERCENT
|
502
528
|
# },
|
503
529
|
# ],
|
@@ -552,6 +578,10 @@ module Aws::Connect
|
|
552
578
|
#
|
553
579
|
# : Unit: COUNT
|
554
580
|
#
|
581
|
+
# AGENTS\_ON\_CONTACT
|
582
|
+
#
|
583
|
+
# : Unit: COUNT
|
584
|
+
#
|
555
585
|
# AGENTS\_ONLINE
|
556
586
|
#
|
557
587
|
# : Unit: COUNT
|
@@ -571,6 +601,14 @@ module Aws::Connect
|
|
571
601
|
# OLDEST\_CONTACT\_AGE
|
572
602
|
#
|
573
603
|
# : Unit: SECONDS
|
604
|
+
#
|
605
|
+
# SLOTS\_ACTIVE
|
606
|
+
#
|
607
|
+
# : Unit: COUNT
|
608
|
+
#
|
609
|
+
# SLOTS\_AVAILABLE
|
610
|
+
#
|
611
|
+
# : Unit: COUNT
|
574
612
|
# @return [Array<Types::CurrentMetric>]
|
575
613
|
#
|
576
614
|
# @!attribute [rw] next_token
|
@@ -664,7 +702,7 @@ module Aws::Connect
|
|
664
702
|
# end_time: Time.now, # required
|
665
703
|
# filters: { # required
|
666
704
|
# queues: ["QueueId"],
|
667
|
-
# channels: ["VOICE"], # accepts VOICE
|
705
|
+
# channels: ["VOICE"], # accepts VOICE, CHAT
|
668
706
|
# },
|
669
707
|
# groupings: ["QUEUE"], # accepts QUEUE, CHANNEL
|
670
708
|
# historical_metrics: [ # required
|
@@ -1689,6 +1727,26 @@ module Aws::Connect
|
|
1689
1727
|
include Aws::Structure
|
1690
1728
|
end
|
1691
1729
|
|
1730
|
+
# The customer's details.
|
1731
|
+
#
|
1732
|
+
# @note When making an API call, you may pass ParticipantDetails
|
1733
|
+
# data as a hash:
|
1734
|
+
#
|
1735
|
+
# {
|
1736
|
+
# display_name: "DisplayName", # required
|
1737
|
+
# }
|
1738
|
+
#
|
1739
|
+
# @!attribute [rw] display_name
|
1740
|
+
# Display name of the participant.
|
1741
|
+
# @return [String]
|
1742
|
+
#
|
1743
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ParticipantDetails AWS API Documentation
|
1744
|
+
#
|
1745
|
+
class ParticipantDetails < Struct.new(
|
1746
|
+
:display_name)
|
1747
|
+
include Aws::Structure
|
1748
|
+
end
|
1749
|
+
|
1692
1750
|
# Contains summary information about a phone number for a contact
|
1693
1751
|
# center.
|
1694
1752
|
#
|
@@ -1829,6 +1887,99 @@ module Aws::Connect
|
|
1829
1887
|
include Aws::Structure
|
1830
1888
|
end
|
1831
1889
|
|
1890
|
+
# @note When making an API call, you may pass StartChatContactRequest
|
1891
|
+
# data as a hash:
|
1892
|
+
#
|
1893
|
+
# {
|
1894
|
+
# instance_id: "InstanceId", # required
|
1895
|
+
# contact_flow_id: "ContactFlowId", # required
|
1896
|
+
# attributes: {
|
1897
|
+
# "AttributeName" => "AttributeValue",
|
1898
|
+
# },
|
1899
|
+
# participant_details: { # required
|
1900
|
+
# display_name: "DisplayName", # required
|
1901
|
+
# },
|
1902
|
+
# initial_message: {
|
1903
|
+
# content_type: "ChatContentType", # required
|
1904
|
+
# content: "ChatContent", # required
|
1905
|
+
# },
|
1906
|
+
# client_token: "ClientToken",
|
1907
|
+
# }
|
1908
|
+
#
|
1909
|
+
# @!attribute [rw] instance_id
|
1910
|
+
# The identifier of the Amazon Connect instance.
|
1911
|
+
# @return [String]
|
1912
|
+
#
|
1913
|
+
# @!attribute [rw] contact_flow_id
|
1914
|
+
# The identifier of the contact flow for the chat.
|
1915
|
+
# @return [String]
|
1916
|
+
#
|
1917
|
+
# @!attribute [rw] attributes
|
1918
|
+
# A custom key-value pair using an attribute map. The attributes are
|
1919
|
+
# standard Amazon Connect attributes, and can be accessed in contact
|
1920
|
+
# flows just like any other contact attributes.
|
1921
|
+
#
|
1922
|
+
# There can be up to 32,768 UTF-8 bytes across all key-value pairs per
|
1923
|
+
# contact. Attribute keys can include only alphanumeric, dash, and
|
1924
|
+
# underscore characters.
|
1925
|
+
# @return [Hash<String,String>]
|
1926
|
+
#
|
1927
|
+
# @!attribute [rw] participant_details
|
1928
|
+
# Information identifying the participant.
|
1929
|
+
# @return [Types::ParticipantDetails]
|
1930
|
+
#
|
1931
|
+
# @!attribute [rw] initial_message
|
1932
|
+
# The initial message to be sent to the newly created chat.
|
1933
|
+
# @return [Types::ChatMessage]
|
1934
|
+
#
|
1935
|
+
# @!attribute [rw] client_token
|
1936
|
+
# A unique, case-sensitive identifier that you provide to ensure the
|
1937
|
+
# idempotency of the request.
|
1938
|
+
#
|
1939
|
+
# **A suitable default value is auto-generated.** You should normally
|
1940
|
+
# not need to pass this option.
|
1941
|
+
# @return [String]
|
1942
|
+
#
|
1943
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/StartChatContactRequest AWS API Documentation
|
1944
|
+
#
|
1945
|
+
class StartChatContactRequest < Struct.new(
|
1946
|
+
:instance_id,
|
1947
|
+
:contact_flow_id,
|
1948
|
+
:attributes,
|
1949
|
+
:participant_details,
|
1950
|
+
:initial_message,
|
1951
|
+
:client_token)
|
1952
|
+
include Aws::Structure
|
1953
|
+
end
|
1954
|
+
|
1955
|
+
# @!attribute [rw] contact_id
|
1956
|
+
# The identifier of this contact within the Amazon Connect instance.
|
1957
|
+
# @return [String]
|
1958
|
+
#
|
1959
|
+
# @!attribute [rw] participant_id
|
1960
|
+
# The identifier for a chat participant. The participantId for a chat
|
1961
|
+
# participant is the same throughout the chat lifecycle.
|
1962
|
+
# @return [String]
|
1963
|
+
#
|
1964
|
+
# @!attribute [rw] participant_token
|
1965
|
+
# The token used by the chat participant to call
|
1966
|
+
# [CreateParticipantConnection][1]. The participant token is valid for
|
1967
|
+
# the lifetime of a chat participant.
|
1968
|
+
#
|
1969
|
+
#
|
1970
|
+
#
|
1971
|
+
# [1]: https://docs.aws.amazon.com/connect-participant/latest/APIReference/API_CreateParticipantConnection.html
|
1972
|
+
# @return [String]
|
1973
|
+
#
|
1974
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/StartChatContactResponse AWS API Documentation
|
1975
|
+
#
|
1976
|
+
class StartChatContactResponse < Struct.new(
|
1977
|
+
:contact_id,
|
1978
|
+
:participant_id,
|
1979
|
+
:participant_token)
|
1980
|
+
include Aws::Structure
|
1981
|
+
end
|
1982
|
+
|
1832
1983
|
# @note When making an API call, you may pass StartOutboundVoiceContactRequest
|
1833
1984
|
# data as a hash:
|
1834
1985
|
#
|
metadata
CHANGED
@@ -1,14 +1,14 @@
|
|
1
1
|
--- !ruby/object:Gem::Specification
|
2
2
|
name: aws-sdk-connect
|
3
3
|
version: !ruby/object:Gem::Version
|
4
|
-
version: 1.
|
4
|
+
version: 1.22.0
|
5
5
|
platform: ruby
|
6
6
|
authors:
|
7
7
|
- Amazon Web Services
|
8
8
|
autorequire:
|
9
9
|
bindir: bin
|
10
10
|
cert_chain: []
|
11
|
-
date: 2019-11-
|
11
|
+
date: 2019-11-21 00:00:00.000000000 Z
|
12
12
|
dependencies:
|
13
13
|
- !ruby/object:Gem::Dependency
|
14
14
|
name: aws-sdk-core
|