aws-sdk-connect 1.99.0 → 1.101.0

checksums.yaml

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data/CHANGELOG.md

@@ -1,6 +1,16 @@
 Unreleased Changes
 ------------------
 
+1.101.0 (2023-04-10)
+------------------
+
+* Feature - This release adds the ability to configure an agent's routing profile to receive contacts from multiple channels at the same time via extending the UpdateRoutingProfileConcurrency, CreateRoutingProfile and DescribeRoutingProfile APIs.
+
+1.100.0 (2023-03-27)
+------------------
+
+* Feature - This release introduces support for RelatedContactId in the StartChatContact API. Interactive message and interactive message response have been added to the list of supported message content types for this API as well.
+
 1.99.0 (2023-03-09)
 ------------------
 

data/VERSION

@@ -1 +1 @@
-1.99.0
+1.101.0

data/lib/aws-sdk-connect/client.rb

@@ -1531,6 +1531,9 @@ module Aws::Connect
     #       {
     #         channel: "VOICE", # required, accepts VOICE, CHAT, TASK
     #         concurrency: 1, # required
+    #         cross_channel_behavior: {
+    #           behavior_type: "ROUTE_CURRENT_CHANNEL_ONLY", # required, accepts ROUTE_CURRENT_CHANNEL_ONLY, ROUTE_ANY_CHANNEL
+    #         },
     #       },
     #     ],
     #     tags: {
@@ -3295,6 +3298,7 @@ module Aws::Connect
     #   resp.routing_profile.media_concurrencies #=> Array
     #   resp.routing_profile.media_concurrencies[0].channel #=> String, one of "VOICE", "CHAT", "TASK"
     #   resp.routing_profile.media_concurrencies[0].concurrency #=> Integer
+    #   resp.routing_profile.media_concurrencies[0].cross_channel_behavior.behavior_type #=> String, one of "ROUTE_CURRENT_CHANNEL_ONLY", "ROUTE_ANY_CHANNEL"
     #   resp.routing_profile.default_outbound_queue_id #=> String
     #   resp.routing_profile.tags #=> Hash
     #   resp.routing_profile.tags["TagKey"] #=> String
@@ -4811,7 +4815,7 @@ module Aws::Connect
     # previous version of this API. It has new metrics, offers filtering at
     # a metric level, and offers the ability to filter and group data by
     # channels, queues, routing profiles, agents, and agent hierarchy
-    # levels. It can retrieve historical data for last the 14 days, in
+    # levels. It can retrieve historical data for the last 14 days, in
     # 24-hour intervals.
     #
     # For a description of the historical metrics that are supported by
@@ -4841,7 +4845,8 @@ module Aws::Connect
     # @option params [required, Time,DateTime,Date,Integer,String] :end_time
     #   The timestamp, in UNIX Epoch time format, at which to end the
     #   reporting interval for the retrieval of historical metrics data. The
-    #   time must be later than the start time timestamp.
+    #   time must be later than the start time timestamp. It cannot be later
+    #   than the current timestamp.
     #
     #   The time range between the start and end time must be less than 24
     #   hours.
@@ -4868,17 +4873,17 @@ module Aws::Connect
     #
     #   Note the following limits:
     #
-    #   * **Filter keys**\: A maximum of 5 filter keys are supported in a
+    #   * **Filter keys**: A maximum of 5 filter keys are supported in a
     #     single request. Valid filter keys: `QUEUE` \| `ROUTING_PROFILE` \|
     #     `AGENT` \| `CHANNEL` \| `AGENT_HIERARCHY_LEVEL_ONE` \|
     #     `AGENT_HIERARCHY_LEVEL_TWO` \| `AGENT_HIERARCHY_LEVEL_THREE` \|
     #     `AGENT_HIERARCHY_LEVEL_FOUR` \| `AGENT_HIERARCHY_LEVEL_FIVE`
     #
-    #   * **Filter values**\: A maximum of 100 filter values are supported in
-    #     a single request. For example, a `GetMetricDataV2` request can
-    #     filter by 50 queues, 35 agents, and 15 routing profiles for a total
-    #     of 100 filter values. `VOICE`, `CHAT`, and `TASK` are valid
-    #     `filterValue` for the `CHANNEL` filter key.
+    #   * **Filter values**: A maximum of 100 filter values are supported in a
+    #     single request. For example, a `GetMetricDataV2` request can filter
+    #     by 50 queues, 35 agents, and 15 routing profiles for a total of 100
+    #     filter values. `VOICE`, `CHAT`, and `TASK` are valid `filterValue`
+    #     for the `CHANNEL` filter key.
     #
     #
     #
@@ -4965,7 +4970,7 @@ module Aws::Connect
     #   : Unit: Seconds
     #
     #     Valid metric filter key: `INITIATION_METHOD`. For now, this metric
-    #     only supports the following as `INITIATION_METHOD`\: `INBOUND` \|
+    #     only supports the following as `INITIATION_METHOD`: `INBOUND` \|
     #     `OUTBOUND` \| `CALLBACK` \| `API`
     #
     #     Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
@@ -5088,12 +5093,20 @@ module Aws::Connect
     #
     #     Valid groupings and filters: Queue, Channel, Routing Profile
     #
+    #     Threshold: For `ThresholdValue`, enter any whole number from 1 to
+    #     604800 (inclusive), in seconds. For `Comparison`, you must enter
+    #     `LT` (for "Less than").
+    #
     #   SUM\_CONTACTS\_ABANDONED\_IN\_X
     #
     #   : Unit: Count
     #
     #     Valid groupings and filters: Queue, Channel, Routing Profile
     #
+    #     Threshold: For `ThresholdValue`, enter any whole number from 1 to
+    #     604800 (inclusive), in seconds. For `Comparison`, you must enter
+    #     `LT` (for "Less than").
+    #
     #   SUM\_CONTACTS\_DISCONNECTED
     #
     #   : Valid metric filter key: `DISCONNECT_REASON`
@@ -7745,6 +7758,7 @@ module Aws::Connect
     #   resp.routing_profiles[0].media_concurrencies #=> Array
     #   resp.routing_profiles[0].media_concurrencies[0].channel #=> String, one of "VOICE", "CHAT", "TASK"
     #   resp.routing_profiles[0].media_concurrencies[0].concurrency #=> Integer
+    #   resp.routing_profiles[0].media_concurrencies[0].cross_channel_behavior.behavior_type #=> String, one of "ROUTE_CURRENT_CHANNEL_ONLY", "ROUTE_ANY_CHANNEL"
     #   resp.routing_profiles[0].default_outbound_queue_id #=> String
     #   resp.routing_profiles[0].tags #=> Hash
     #   resp.routing_profiles[0].tags["TagKey"] #=> String
@@ -7793,7 +7807,7 @@ module Aws::Connect
     #
     #    </note>
     #
-    #   <note markdown="1"> The currently supported value for `FieldName`\: `name`
+    #   <note markdown="1"> The currently supported value for `FieldName`: `name`
     #
     #    </note>
     #
@@ -8156,17 +8170,31 @@ module Aws::Connect
     #
     # @option params [Integer] :chat_duration_in_minutes
     #   The total duration of the newly started chat session. If not
-    #   specified, the chat session duration defaults to 25 hour. The minumum
+    #   specified, the chat session duration defaults to 25 hour. The minimum
     #   configurable time is 60 minutes. The maximum configurable time is
     #   10,080 minutes (7 days).
     #
     # @option params [Array<String>] :supported_messaging_content_types
-    #   The supported chat message content types. Content types must always
-    #   contain `text/plain`. You can then put any other supported type in the
-    #   list. For example, all the following lists are valid because they
-    #   contain `text/plain`\: `[text/plain, text/markdown,
-    #   application/json]`, `[text/markdown, text/plain]`, `[text/plain,
-    #   application/json]`.
+    #   The supported chat message content types. Supported types are
+    #   `text/plain`, `text/markdown`, `application/json`,
+    #   `application/vnd.amazonaws.connect.message.interactive`, and
+    #   `application/vnd.amazonaws.connect.message.interactive.response`.
+    #
+    #   Content types must always contain `text/plain`. You can then put any
+    #   other supported type in the list. For example, all the following lists
+    #   are valid because they contain `text/plain`: `[text/plain,
+    #   text/markdown, application/json]`, `[text/markdown, text/plain]`,
+    #   `[text/plain, application/json,
+    #   application/vnd.amazonaws.connect.message.interactive.response]`.
+    #
+    #   <note markdown="1"> The type `application/vnd.amazonaws.connect.message.interactive` is
+    #   required to use the [Show view][1] flow block.
+    #
+    #    </note>
+    #
+    #
+    #
+    #   [1]: https://docs.aws.amazon.com/connect/latest/adminguide/show-view-block.html
     #
     # @option params [Types::PersistentChat] :persistent_chat
     #   Enable persistent chats. For more information about enabling
@@ -8177,6 +8205,14 @@ module Aws::Connect
     #
     #   [1]: https://docs.aws.amazon.com/connect/latest/adminguide/chat-persistence.html
     #
+    # @option params [String] :related_contact_id
+    #   The unique identifier for an Amazon Connect contact. This identifier
+    #   is related to the chat starting.
+    #
+    #   <note markdown="1"> You cannot provide data for both RelatedContactId and PersistentChat.
+    #
+    #    </note>
+    #
     # @return [Types::StartChatContactResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
     #
     #   * {Types::StartChatContactResponse#contact_id #contact_id} => String
@@ -8206,6 +8242,7 @@ module Aws::Connect
     #       rehydration_type: "ENTIRE_PAST_SESSION", # accepts ENTIRE_PAST_SESSION, FROM_SEGMENT
     #       source_contact_id: "ContactId",
     #     },
+    #     related_contact_id: "ContactId",
     #   })
     #
     # @example Response structure
@@ -9981,6 +10018,9 @@ module Aws::Connect
     #       {
     #         channel: "VOICE", # required, accepts VOICE, CHAT, TASK
     #         concurrency: 1, # required
+    #         cross_channel_behavior: {
+    #           behavior_type: "ROUTE_CURRENT_CHANNEL_ONLY", # required, accepts ROUTE_CURRENT_CHANNEL_ONLY, ROUTE_ANY_CHANNEL
+    #         },
     #       },
     #     ],
     #   })
@@ -10750,7 +10790,7 @@ module Aws::Connect
         params: params,
         config: config)
       context[:gem_name] = 'aws-sdk-connect'
-      context[:gem_version] = '1.99.0'
+      context[:gem_version] = '1.101.0'
       Seahorse::Client::Request.new(handlers, context)
     end
 

data/lib/aws-sdk-connect/client_api.rb

@@ -68,6 +68,7 @@ module Aws::Connect
     AvailableNumberSummary = Shapes::StructureShape.new(name: 'AvailableNumberSummary')
     AvailableNumbersList = Shapes::ListShape.new(name: 'AvailableNumbersList')
     AwsRegion = Shapes::StringShape.new(name: 'AwsRegion')
+    BehaviorType = Shapes::StringShape.new(name: 'BehaviorType')
     Boolean = Shapes::BooleanShape.new(name: 'Boolean')
     BotName = Shapes::StringShape.new(name: 'BotName')
     BucketName = Shapes::StringShape.new(name: 'BucketName')
@@ -155,6 +156,7 @@ module Aws::Connect
     CreateVocabularyRequest = Shapes::StructureShape.new(name: 'CreateVocabularyRequest')
     CreateVocabularyResponse = Shapes::StructureShape.new(name: 'CreateVocabularyResponse')
     Credentials = Shapes::StructureShape.new(name: 'Credentials')
+    CrossChannelBehavior = Shapes::StructureShape.new(name: 'CrossChannelBehavior')
     CurrentMetric = Shapes::StructureShape.new(name: 'CurrentMetric')
     CurrentMetricData = Shapes::StructureShape.new(name: 'CurrentMetricData')
     CurrentMetricDataCollections = Shapes::ListShape.new(name: 'CurrentMetricDataCollections')
@@ -1272,6 +1274,9 @@ module Aws::Connect
     Credentials.add_member(:refresh_token_expiration, Shapes::ShapeRef.new(shape: timestamp, location_name: "RefreshTokenExpiration"))
     Credentials.struct_class = Types::Credentials
 
+    CrossChannelBehavior.add_member(:behavior_type, Shapes::ShapeRef.new(shape: BehaviorType, required: true, location_name: "BehaviorType"))
+    CrossChannelBehavior.struct_class = Types::CrossChannelBehavior
+
     CurrentMetric.add_member(:name, Shapes::ShapeRef.new(shape: CurrentMetricName, location_name: "Name"))
     CurrentMetric.add_member(:unit, Shapes::ShapeRef.new(shape: Unit, location_name: "Unit"))
     CurrentMetric.struct_class = Types::CurrentMetric
@@ -2231,6 +2236,7 @@ module Aws::Connect
 
     MediaConcurrency.add_member(:channel, Shapes::ShapeRef.new(shape: Channel, required: true, location_name: "Channel"))
     MediaConcurrency.add_member(:concurrency, Shapes::ShapeRef.new(shape: Concurrency, required: true, location_name: "Concurrency"))
+    MediaConcurrency.add_member(:cross_channel_behavior, Shapes::ShapeRef.new(shape: CrossChannelBehavior, location_name: "CrossChannelBehavior"))
     MediaConcurrency.struct_class = Types::MediaConcurrency
 
     MetricDataCollectionsV2.member = Shapes::ShapeRef.new(shape: MetricDataV2)
@@ -2748,6 +2754,7 @@ module Aws::Connect
     StartChatContactRequest.add_member(:chat_duration_in_minutes, Shapes::ShapeRef.new(shape: ChatDurationInMinutes, location_name: "ChatDurationInMinutes"))
     StartChatContactRequest.add_member(:supported_messaging_content_types, Shapes::ShapeRef.new(shape: SupportedMessagingContentTypes, location_name: "SupportedMessagingContentTypes"))
     StartChatContactRequest.add_member(:persistent_chat, Shapes::ShapeRef.new(shape: PersistentChat, location_name: "PersistentChat"))
+    StartChatContactRequest.add_member(:related_contact_id, Shapes::ShapeRef.new(shape: ContactId, location_name: "RelatedContactId"))
     StartChatContactRequest.struct_class = Types::StartChatContactRequest
 
     StartChatContactResponse.add_member(:contact_id, Shapes::ShapeRef.new(shape: ContactId, location_name: "ContactId"))

data/lib/aws-sdk-connect/types.rb

@@ -608,7 +608,8 @@ module Aws::Connect
     #
     # @!attribute [rw] content_type
     #   The type of the content. Supported types are `text/plain`,
-    #   `text/markdown`, and `application/json`.
+    #   `text/markdown`, `application/json`, and
+    #   `application/vnd.amazonaws.connect.message.interactive.response`.
     #   @return [String]
     #
     # @!attribute [rw] content
@@ -619,6 +620,10 @@ module Aws::Connect
     #
     #   * For `application/json`, the Length Constraints are Minimum of 1,
     #     Maximum of 12000.
+    #
+    #   * For
+    #     `application/vnd.amazonaws.connect.message.interactive.response`,
+    #     the Length Constraints are Minimum of 1, Maximum of 12288.
     #   @return [String]
     #
     # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ChatMessage AWS API Documentation
@@ -2406,6 +2411,23 @@ module Aws::Connect
       include Aws::Structure
     end
 
+    # Defines the cross-channel routing behavior that allows an agent
+    # working on a contact in one channel to be offered a contact from a
+    # different channel.
+    #
+    # @!attribute [rw] behavior_type
+    #   Specifies the other channels that can be routed to an agent handling
+    #   their current channel.
+    #   @return [String]
+    #
+    # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/CrossChannelBehavior AWS API Documentation
+    #
+    class CrossChannelBehavior < Struct.new(
+      :behavior_type)
+      SENSITIVE = []
+      include Aws::Structure
+    end
+
     # Contains information about a real-time metric. For a description of
     # each metric, see [Real-time Metrics Definitions][1] in the *Amazon
     # Connect Administrator Guide*.
@@ -4631,7 +4653,8 @@ module Aws::Connect
     # @!attribute [rw] end_time
     #   The timestamp, in UNIX Epoch time format, at which to end the
     #   reporting interval for the retrieval of historical metrics data. The
-    #   time must be later than the start time timestamp.
+    #   time must be later than the start time timestamp. It cannot be later
+    #   than the current timestamp.
     #
     #   The time range between the start and end time must be less than 24
     #   hours.
@@ -4659,14 +4682,14 @@ module Aws::Connect
     #
     #   Note the following limits:
     #
-    #   * **Filter keys**\: A maximum of 5 filter keys are supported in a
+    #   * **Filter keys**: A maximum of 5 filter keys are supported in a
     #     single request. Valid filter keys: `QUEUE` \| `ROUTING_PROFILE` \|
     #     `AGENT` \| `CHANNEL` \| `AGENT_HIERARCHY_LEVEL_ONE` \|
     #     `AGENT_HIERARCHY_LEVEL_TWO` \| `AGENT_HIERARCHY_LEVEL_THREE` \|
     #     `AGENT_HIERARCHY_LEVEL_FOUR` \| `AGENT_HIERARCHY_LEVEL_FIVE`
     #
-    #   * **Filter values**\: A maximum of 100 filter values are supported
-    #     in a single request. For example, a `GetMetricDataV2` request can
+    #   * **Filter values**: A maximum of 100 filter values are supported in
+    #     a single request. For example, a `GetMetricDataV2` request can
     #     filter by 50 queues, 35 agents, and 15 routing profiles for a
     #     total of 100 filter values. `VOICE`, `CHAT`, and `TASK` are valid
     #     `filterValue` for the `CHANNEL` filter key.
@@ -4759,7 +4782,7 @@ module Aws::Connect
     #   : Unit: Seconds
     #
     #     Valid metric filter key: `INITIATION_METHOD`. For now, this metric
-    #     only supports the following as `INITIATION_METHOD`\: `INBOUND` \|
+    #     only supports the following as `INITIATION_METHOD`: `INBOUND` \|
     #     `OUTBOUND` \| `CALLBACK` \| `API`
     #
     #     Valid groupings and filters: Queue, Channel, Routing Profile,
@@ -4882,12 +4905,20 @@ module Aws::Connect
     #
     #     Valid groupings and filters: Queue, Channel, Routing Profile
     #
+    #     Threshold: For `ThresholdValue`, enter any whole number from 1 to
+    #     604800 (inclusive), in seconds. For `Comparison`, you must enter
+    #     `LT` (for "Less than").
+    #
     #   SUM\_CONTACTS\_ABANDONED\_IN\_X
     #
     #   : Unit: Count
     #
     #     Valid groupings and filters: Queue, Channel, Routing Profile
     #
+    #     Threshold: For `ThresholdValue`, enter any whole number from 1 to
+    #     604800 (inclusive), in seconds. For `Comparison`, you must enter
+    #     `LT` (for "Less than").
+    #
     #   SUM\_CONTACTS\_DISCONNECTED
     #
     #   : Valid metric filter key: `DISCONNECT_REASON`
@@ -7704,18 +7735,26 @@ module Aws::Connect
     #   The number of contacts an agent can have on a channel
     #   simultaneously.
     #
-    #   Valid Range for `VOICE`\: Minimum value of 1. Maximum value of 1.
+    #   Valid Range for `VOICE`: Minimum value of 1. Maximum value of 1.
     #
-    #   Valid Range for `CHAT`\: Minimum value of 1. Maximum value of 10.
+    #   Valid Range for `CHAT`: Minimum value of 1. Maximum value of 10.
     #
-    #   Valid Range for `TASK`\: Minimum value of 1. Maximum value of 10.
+    #   Valid Range for `TASK`: Minimum value of 1. Maximum value of 10.
     #   @return [Integer]
     #
+    # @!attribute [rw] cross_channel_behavior
+    #   Defines the cross-channel routing behavior for each channel that is
+    #   enabled for this Routing Profile. For example, this allows you to
+    #   offer an agent a different contact from another channel when they
+    #   are currently working with a contact from a Voice channel.
+    #   @return [Types::CrossChannelBehavior]
+    #
     # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/MediaConcurrency AWS API Documentation
     #
     class MediaConcurrency < Struct.new(
       :channel,
-      :concurrency)
+      :concurrency,
+      :cross_channel_behavior)
       SENSITIVE = []
       include Aws::Structure
     end
@@ -7754,10 +7793,10 @@ module Aws::Connect
     # @!attribute [rw] metric_filter_values
     #   The values to use for filtering data.
     #
-    #   Valid metric filter values for `INITIATION_METHOD`\: `INBOUND` \|
+    #   Valid metric filter values for `INITIATION_METHOD`: `INBOUND` \|
     #   `OUTBOUND` \| `TRANSFER` \| `QUEUE_TRANSFER` \| `CALLBACK` \| `API`
     #
-    #   Valid metric filter values for `DISCONNECT_REASON`\:
+    #   Valid metric filter values for `DISCONNECT_REASON`:
     #   `CUSTOMER_DISCONNECT` \| `AGENT_DISCONNECT` \|
     #   `THIRD_PARTY_DISCONNECT` \| `TELECOM_PROBLEM` \| `BARGED` \|
     #   `CONTACT_FLOW_DISCONNECT` \| `OTHER` \| `EXPIRED` \| `API`
@@ -8058,7 +8097,7 @@ module Aws::Connect
     #   The contactId that is used for rehydration depends on the
     #   rehydration type. RehydrationType is required for persistent chat.
     #
-    #   * `ENTIRE_PAST_SESSION`\: Rehydrates a chat from the most recently
+    #   * `ENTIRE_PAST_SESSION`: Rehydrates a chat from the most recently
     #     terminated past chat contact of the specified past ended chat
     #     session. To use this type, provide the `initialContactId` of the
     #     past ended chat session in the `sourceContactId` field. In this
@@ -8066,7 +8105,7 @@ module Aws::Connect
     #     the specified chat session that has ended, and uses it to start a
     #     persistent chat.
     #
-    #   * `FROM_SEGMENT`\: Rehydrates a chat from the past chat contact that
+    #   * `FROM_SEGMENT`: Rehydrates a chat from the past chat contact that
     #     is specified in the `sourceContactId` field.
     #
     #   The actual contactId used for rehydration is provided in the
@@ -8427,7 +8466,7 @@ module Aws::Connect
     #   A leaf node condition which can be used to specify a string
     #   condition.
     #
-    #   <note markdown="1"> The currently supported value for `FieldName`\: `name`
+    #   <note markdown="1"> The currently supported value for `FieldName`: `name`
     #
     #    </note>
     #   @return [Types::StringCondition]
@@ -9119,7 +9158,7 @@ module Aws::Connect
     #   A leaf node condition which can be used to specify a string
     #   condition.
     #
-    #   <note markdown="1"> The currently supported value for `FieldName`\: `name`
+    #   <note markdown="1"> The currently supported value for `FieldName`: `name`
     #
     #    </note>
     #   @return [Types::StringCondition]
@@ -9607,7 +9646,7 @@ module Aws::Connect
     #
     #    </note>
     #
-    #   <note markdown="1"> The currently supported value for `FieldName`\: `name`
+    #   <note markdown="1"> The currently supported value for `FieldName`: `name`
     #
     #    </note>
     #   @return [Types::SecurityProfileSearchCriteria]
@@ -9889,7 +9928,7 @@ module Aws::Connect
     #   A leaf node condition which can be used to specify a string
     #   condition.
     #
-    #   <note markdown="1"> The currently supported value for `FieldName`\: `name`
+    #   <note markdown="1"> The currently supported value for `FieldName`: `name`
     #
     #    </note>
     #   @return [Types::StringCondition]
@@ -10105,17 +10144,31 @@ module Aws::Connect
     # @!attribute [rw] chat_duration_in_minutes
     #   The total duration of the newly started chat session. If not
     #   specified, the chat session duration defaults to 25 hour. The
-    #   minumum configurable time is 60 minutes. The maximum configurable
+    #   minimum configurable time is 60 minutes. The maximum configurable
     #   time is 10,080 minutes (7 days).
     #   @return [Integer]
     #
     # @!attribute [rw] supported_messaging_content_types
-    #   The supported chat message content types. Content types must always
-    #   contain `text/plain`. You can then put any other supported type in
-    #   the list. For example, all the following lists are valid because
-    #   they contain `text/plain`\: `[text/plain, text/markdown,
-    #   application/json]`, `[text/markdown, text/plain]`, `[text/plain,
-    #   application/json]`.
+    #   The supported chat message content types. Supported types are
+    #   `text/plain`, `text/markdown`, `application/json`,
+    #   `application/vnd.amazonaws.connect.message.interactive`, and
+    #   `application/vnd.amazonaws.connect.message.interactive.response`.
+    #
+    #   Content types must always contain `text/plain`. You can then put any
+    #   other supported type in the list. For example, all the following
+    #   lists are valid because they contain `text/plain`: `[text/plain,
+    #   text/markdown, application/json]`, `[text/markdown, text/plain]`,
+    #   `[text/plain, application/json,
+    #   application/vnd.amazonaws.connect.message.interactive.response]`.
+    #
+    #   <note markdown="1"> The type `application/vnd.amazonaws.connect.message.interactive` is
+    #   required to use the [Show view][1] flow block.
+    #
+    #    </note>
+    #
+    #
+    #
+    #   [1]: https://docs.aws.amazon.com/connect/latest/adminguide/show-view-block.html
     #   @return [Array<String>]
     #
     # @!attribute [rw] persistent_chat
@@ -10128,6 +10181,16 @@ module Aws::Connect
     #   [1]: https://docs.aws.amazon.com/connect/latest/adminguide/chat-persistence.html
     #   @return [Types::PersistentChat]
     #
+    # @!attribute [rw] related_contact_id
+    #   The unique identifier for an Amazon Connect contact. This identifier
+    #   is related to the chat starting.
+    #
+    #   <note markdown="1"> You cannot provide data for both RelatedContactId and
+    #   PersistentChat.
+    #
+    #    </note>
+    #   @return [String]
+    #
     # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/StartChatContactRequest AWS API Documentation
     #
     class StartChatContactRequest < Struct.new(
@@ -10139,7 +10202,8 @@ module Aws::Connect
       :client_token,
       :chat_duration_in_minutes,
       :supported_messaging_content_types,
-      :persistent_chat)
+      :persistent_chat,
+      :related_contact_id)
       SENSITIVE = []
       include Aws::Structure
     end
@@ -10589,7 +10653,7 @@ module Aws::Connect
 
     # A leaf node condition which can be used to specify a string condition.
     #
-    # <note markdown="1"> The currently supported value for `FieldName`\: `name`
+    # <note markdown="1"> The currently supported value for `FieldName`: `name`
     #
     #  </note>
     #

data/lib/aws-sdk-connect.rb

@@ -52,6 +52,6 @@ require_relative 'aws-sdk-connect/customizations'
 # @!group service
 module Aws::Connect
 
-  GEM_VERSION = '1.99.0'
+  GEM_VERSION = '1.101.0'
 
 end

metadata

@@ -1,14 +1,14 @@
 --- !ruby/object:Gem::Specification
 name: aws-sdk-connect
 version: !ruby/object:Gem::Version
-  version: 1.99.0
+  version: 1.101.0
 platform: ruby
 authors:
 - Amazon Web Services
 autorequire: 
 bindir: bin
 cert_chain: []
-date: 2023-03-09 00:00:00.000000000 Z
+date: 2023-04-10 00:00:00.000000000 Z
 dependencies:
 - !ruby/object:Gem::Dependency
   name: aws-sdk-core