aws-sdk-connect 1.98.0 → 1.100.0

data/lib/aws-sdk-connect/types.rb

@@ -3903,6 +3903,36 @@ module Aws::Connect
       include Aws::Structure
     end
 
+    # Contains the filter to apply when retrieving metrics with the
+    # [GetMetricDataV2][1] API.
+    #
+    #
+    #
+    # [1]: https://docs.aws.amazon.com/connect/latest/APIReference/API_GetMetricDataV2.html
+    #
+    # @!attribute [rw] filter_key
+    #   The key to use for filtering data. For example, `QUEUE`,
+    #   `ROUTING_PROFILE, AGENT`, `CHANNEL`, `AGENT_HIERARCHY_LEVEL_ONE`,
+    #   `AGENT_HIERARCHY_LEVEL_TWO`, `AGENT_HIERARCHY_LEVEL_THREE`,
+    #   `AGENT_HIERARCHY_LEVEL_FOUR`, `AGENT_HIERARCHY_LEVEL_FIVE`. There
+    #   must be at least 1 key and a maximum 5 keys.
+    #   @return [String]
+    #
+    # @!attribute [rw] filter_values
+    #   The identifiers to use for filtering data. For example, if you have
+    #   a filter key of `QUEUE`, you would add queue IDs or ARNs in
+    #   `FilterValues`.
+    #   @return [Array<String>]
+    #
+    # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/FilterV2 AWS API Documentation
+    #
+    class FilterV2 < Struct.new(
+      :filter_key,
+      :filter_values)
+      SENSITIVE = []
+      include Aws::Structure
+    end
+
     # Contains the filter to apply when retrieving metrics.
     #
     # @!attribute [rw] queues
@@ -4584,6 +4614,344 @@ module Aws::Connect
       include Aws::Structure
     end
 
+    # @!attribute [rw] resource_arn
+    #   The Amazon Resource Name (ARN) of the resource. This includes the
+    #   `instanceId` an Amazon Connect instance.
+    #   @return [String]
+    #
+    # @!attribute [rw] start_time
+    #   The timestamp, in UNIX Epoch time format, at which to start the
+    #   reporting interval for the retrieval of historical metrics data. The
+    #   time must be before the end time timestamp. The time range between
+    #   the start and end time must be less than 24 hours. The start time
+    #   cannot be earlier than 14 days before the time of the request.
+    #   Historical metrics are available for 14 days.
+    #   @return [Time]
+    #
+    # @!attribute [rw] end_time
+    #   The timestamp, in UNIX Epoch time format, at which to end the
+    #   reporting interval for the retrieval of historical metrics data. The
+    #   time must be later than the start time timestamp.
+    #
+    #   The time range between the start and end time must be less than 24
+    #   hours.
+    #   @return [Time]
+    #
+    # @!attribute [rw] filters
+    #   The filters to apply to returned metrics. You can filter on the
+    #   following resources:
+    #
+    #   * Queues
+    #
+    #   * Routing profiles
+    #
+    #   * Agents
+    #
+    #   * Channels
+    #
+    #   * User hierarchy groups
+    #
+    #   At least one filter must be passed from queues, routing profiles,
+    #   agents, or user hierarchy groups.
+    #
+    #   To filter by phone number, see [Create a historical metrics
+    #   report][1] in the *Amazon Connect Administrator's Guide*.
+    #
+    #   Note the following limits:
+    #
+    #   * **Filter keys**: A maximum of 5 filter keys are supported in a
+    #     single request. Valid filter keys: `QUEUE` \| `ROUTING_PROFILE` \|
+    #     `AGENT` \| `CHANNEL` \| `AGENT_HIERARCHY_LEVEL_ONE` \|
+    #     `AGENT_HIERARCHY_LEVEL_TWO` \| `AGENT_HIERARCHY_LEVEL_THREE` \|
+    #     `AGENT_HIERARCHY_LEVEL_FOUR` \| `AGENT_HIERARCHY_LEVEL_FIVE`
+    #
+    #   * **Filter values**: A maximum of 100 filter values are supported in
+    #     a single request. For example, a `GetMetricDataV2` request can
+    #     filter by 50 queues, 35 agents, and 15 routing profiles for a
+    #     total of 100 filter values. `VOICE`, `CHAT`, and `TASK` are valid
+    #     `filterValue` for the `CHANNEL` filter key.
+    #
+    #
+    #
+    #   [1]: https://docs.aws.amazon.com/connect/latest/adminguide/create-historical-metrics-report.html
+    #   @return [Array<Types::FilterV2>]
+    #
+    # @!attribute [rw] groupings
+    #   The grouping applied to the metrics that are returned. For example,
+    #   when results are grouped by queue, the metrics returned are grouped
+    #   by queue. The values that are returned apply to the metrics for each
+    #   queue. They are not aggregated for all queues.
+    #
+    #   If no grouping is specified, a summary of all metrics is returned.
+    #
+    #   Valid grouping keys: `QUEUE` \| `ROUTING_PROFILE` \| `AGENT` \|
+    #   `CHANNEL` \| `AGENT_HIERARCHY_LEVEL_ONE` \|
+    #   `AGENT_HIERARCHY_LEVEL_TWO` \| `AGENT_HIERARCHY_LEVEL_THREE` \|
+    #   `AGENT_HIERARCHY_LEVEL_FOUR` \| `AGENT_HIERARCHY_LEVEL_FIVE`
+    #   @return [Array<String>]
+    #
+    # @!attribute [rw] metrics
+    #   The metrics to retrieve. Specify the name, groupings, and filters
+    #   for each metric. The following historical metrics are available. For
+    #   a description of each metric, see [Historical metrics
+    #   definitions][1] in the *Amazon Connect Administrator's Guide*.
+    #
+    #   AGENT\_ADHERENT\_TIME
+    #
+    #   : This metric is available only in Amazon Web Services Regions where
+    #     [Forecasting, capacity planning, and scheduling][2] is available.
+    #
+    #     Unit: Seconds
+    #
+    #     Valid groupings and filters: Queue, Channel, Routing Profile,
+    #     Agent, Agent Hierarchy
+    #
+    #   AGENT\_NON\_RESPONSE
+    #
+    #   : Unit: Count
+    #
+    #     Valid groupings and filters: Queue, Channel, Routing Profile,
+    #     Agent, Agent Hierarchy
+    #
+    #   AGENT\_OCCUPANCY
+    #
+    #   : Unit: Percentage
+    #
+    #     Valid groupings and filters: Routing Profile, Agent, Agent
+    #     Hierarchy
+    #
+    #   AGENT\_SCHEDULE\_ADHERENCE
+    #
+    #   : This metric is available only in Amazon Web Services Regions where
+    #     [Forecasting, capacity planning, and scheduling][2] is available.
+    #
+    #     Unit: Percent
+    #
+    #     Valid groupings and filters: Queue, Channel, Routing Profile,
+    #     Agent, Agent Hierarchy
+    #
+    #   AGENT\_SCHEDULED\_TIME
+    #
+    #   : This metric is available only in Amazon Web Services Regions where
+    #     [Forecasting, capacity planning, and scheduling][2] is available.
+    #
+    #     Unit: Seconds
+    #
+    #     Valid groupings and filters: Queue, Channel, Routing Profile,
+    #     Agent, Agent Hierarchy
+    #
+    #   AVG\_ABANDON\_TIME
+    #
+    #   : Unit: Seconds
+    #
+    #     Valid groupings and filters: Queue, Channel, Routing Profile,
+    #     Agent, Agent Hierarchy
+    #
+    #   AVG\_AFTER\_CONTACT\_WORK\_TIME
+    #
+    #   : Unit: Seconds
+    #
+    #     Valid groupings and filters: Queue, Channel, Routing Profile,
+    #     Agent, Agent Hierarchy
+    #
+    #   AVG\_AGENT\_CONNECTING\_TIME
+    #
+    #   : Unit: Seconds
+    #
+    #     Valid metric filter key: `INITIATION_METHOD`. For now, this metric
+    #     only supports the following as `INITIATION_METHOD`: `INBOUND` \|
+    #     `OUTBOUND` \| `CALLBACK` \| `API`
+    #
+    #     Valid groupings and filters: Queue, Channel, Routing Profile,
+    #     Agent, Agent Hierarchy
+    #
+    #   AVG\_HANDLE\_TIME
+    #
+    #   : Unit: Seconds
+    #
+    #     Valid groupings and filters: Queue, Channel, Routing Profile,
+    #     Agent, Agent Hierarchy
+    #
+    #   AVG\_HOLD\_TIME
+    #
+    #   : Unit: Seconds
+    #
+    #     Valid groupings and filters: Queue, Channel, Routing Profile,
+    #     Agent, Agent Hierarchy
+    #
+    #   AVG\_INTERACTION\_AND\_HOLD\_TIME
+    #
+    #   : Unit: Seconds
+    #
+    #     Valid groupings and filters: Queue, Channel, Routing Profile,
+    #     Agent, Agent Hierarchy
+    #
+    #   AVG\_INTERACTION\_TIME
+    #
+    #   : Unit: Seconds
+    #
+    #     Valid groupings and filters: Queue, Channel, Routing Profile
+    #
+    #   AVG\_QUEUE\_ANSWER\_TIME
+    #
+    #   : Unit: Seconds
+    #
+    #     Valid groupings and filters: Queue, Channel, Routing Profile
+    #
+    #   CONTACTS\_ABANDONED
+    #
+    #   : Unit: Count
+    #
+    #     Valid groupings and filters: Queue, Channel, Routing Profile,
+    #     Agent, Agent Hierarchy
+    #
+    #   CONTACTS\_CREATED
+    #
+    #   : Unit: Count
+    #
+    #     Valid metric filter key: `INITIATION_METHOD`
+    #
+    #     Valid groupings and filters: Queue, Channel, Routing Profile
+    #
+    #   CONTACTS\_HANDLED
+    #
+    #   : Unit: Count
+    #
+    #     Valid metric filter key: `INITIATION_METHOD`, `DISCONNECT_REASON`
+    #
+    #     Valid groupings and filters: Queue, Channel, Routing Profile,
+    #     Agent, Agent Hierarchy
+    #
+    #   CONTACTS\_HOLD\_ABANDONS
+    #
+    #   : Unit: Count
+    #
+    #     Valid groupings and filters: Queue, Channel, Routing Profile,
+    #     Agent, Agent Hierarchy
+    #
+    #   CONTACTS\_QUEUED
+    #
+    #   : Unit: Count
+    #
+    #     Valid groupings and filters: Queue, Channel, Routing Profile,
+    #     Agent, Agent Hierarchy
+    #
+    #   CONTACTS\_TRANSFERRED\_OUT
+    #
+    #   : Unit: Count
+    #
+    #     Valid groupings and filters: Queue, Channel, Routing Profile,
+    #     Agent, Agent Hierarchy
+    #
+    #   CONTACTS\_TRANSFERRED\_OUT\_BY\_AGENT
+    #
+    #   : Unit: Count
+    #
+    #     Valid groupings and filters: Queue, Channel, Routing Profile,
+    #     Agent, Agent Hierarchy
+    #
+    #   CONTACTS\_TRANSFERRED\_OUT\_FROM\_QUEUE
+    #
+    #   : Unit: Count
+    #
+    #     Valid groupings and filters: Queue, Channel, Routing Profile,
+    #     Agent, Agent Hierarchy
+    #
+    #   MAX\_QUEUED\_TIME
+    #
+    #   : Unit: Seconds
+    #
+    #     Valid groupings and filters: Queue, Channel, Routing Profile,
+    #     Agent, Agent Hierarchy
+    #
+    #   SERVICE\_LEVEL
+    #
+    #   : You can include up to 20 SERVICE\_LEVEL metrics in a request.
+    #
+    #     Unit: Percent
+    #
+    #     Valid groupings and filters: Queue, Channel, Routing Profile
+    #
+    #     Threshold: For `ThresholdValue`, enter any whole number from 1 to
+    #     604800 (inclusive), in seconds. For `Comparison`, you must enter
+    #     `LT` (for "Less than").
+    #
+    #   SUM\_CONTACTS\_ANSWERED\_IN\_X
+    #
+    #   : Unit: Count
+    #
+    #     Valid groupings and filters: Queue, Channel, Routing Profile
+    #
+    #   SUM\_CONTACTS\_ABANDONED\_IN\_X
+    #
+    #   : Unit: Count
+    #
+    #     Valid groupings and filters: Queue, Channel, Routing Profile
+    #
+    #   SUM\_CONTACTS\_DISCONNECTED
+    #
+    #   : Valid metric filter key: `DISCONNECT_REASON`
+    #
+    #     Unit: Count
+    #
+    #     Valid groupings and filters: Queue, Channel, Routing Profile
+    #
+    #   SUM\_RETRY\_CALLBACK\_ATTEMPTS
+    #
+    #   : Unit: Count
+    #
+    #     Valid groupings and filters: Queue, Channel, Routing Profile
+    #
+    #
+    #
+    #   [1]: https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html
+    #   [2]: https://docs.aws.amazon.com/connect/latest/adminguide/regions.html#optimization_region
+    #   @return [Array<Types::MetricV2>]
+    #
+    # @!attribute [rw] next_token
+    #   The token for the next set of results. Use the value returned in the
+    #   previous response in the next request to retrieve the next set of
+    #   results.
+    #   @return [String]
+    #
+    # @!attribute [rw] max_results
+    #   The maximum number of results to return per page.
+    #   @return [Integer]
+    #
+    # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/GetMetricDataV2Request AWS API Documentation
+    #
+    class GetMetricDataV2Request < Struct.new(
+      :resource_arn,
+      :start_time,
+      :end_time,
+      :filters,
+      :groupings,
+      :metrics,
+      :next_token,
+      :max_results)
+      SENSITIVE = []
+      include Aws::Structure
+    end
+
+    # @!attribute [rw] next_token
+    #   If there are additional results, this is the token for the next set
+    #   of results.
+    #   @return [String]
+    #
+    # @!attribute [rw] metric_results
+    #   Information about the metrics requested in the API request If no
+    #   grouping is specified, a summary of metric data is returned.
+    #   @return [Array<Types::MetricResultV2>]
+    #
+    # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/GetMetricDataV2Response AWS API Documentation
+    #
+    class GetMetricDataV2Response < Struct.new(
+      :next_token,
+      :metric_results)
+      SENSITIVE = []
+      include Aws::Structure
+    end
+
     # @!attribute [rw] instance_id
     #   The identifier of the Amazon Connect instance. You can [find the
     #   instance ID][1] in the Amazon Resource Name (ARN) of the instance.
@@ -7336,11 +7704,11 @@ module Aws::Connect
     #   The number of contacts an agent can have on a channel
     #   simultaneously.
     #
-    #   Valid Range for `VOICE`\: Minimum value of 1. Maximum value of 1.
+    #   Valid Range for `VOICE`: Minimum value of 1. Maximum value of 1.
     #
-    #   Valid Range for `CHAT`\: Minimum value of 1. Maximum value of 10.
+    #   Valid Range for `CHAT`: Minimum value of 1. Maximum value of 10.
     #
-    #   Valid Range for `TASK`\: Minimum value of 1. Maximum value of 10.
+    #   Valid Range for `TASK`: Minimum value of 1. Maximum value of 10.
     #   @return [Integer]
     #
     # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/MediaConcurrency AWS API Documentation
@@ -7352,6 +7720,101 @@ module Aws::Connect
       include Aws::Structure
     end
 
+    # Contains the name, thresholds, and metric filters.
+    #
+    # @!attribute [rw] metric
+    #   The metric name, thresholds, and metric filters of the returned
+    #   metric.
+    #   @return [Types::MetricV2]
+    #
+    # @!attribute [rw] value
+    #   The corresponding value of the metric returned in the response.
+    #   @return [Float]
+    #
+    # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/MetricDataV2 AWS API Documentation
+    #
+    class MetricDataV2 < Struct.new(
+      :metric,
+      :value)
+      SENSITIVE = []
+      include Aws::Structure
+    end
+
+    # Contains information about the filter used when retrieving metrics.
+    # `MetricFiltersV2` can be used on the following metrics:
+    # `AVG_AGENT_CONNECTING_TIME`, `CONTACTS_CREATED`, `CONTACTS_HANDLED`,
+    # `SUM_CONTACTS_DISCONNECTED`.
+    #
+    # @!attribute [rw] metric_filter_key
+    #   The key to use for filtering data.
+    #
+    #   Valid metric filter keys: `INITIATION_METHOD`, `DISCONNECT_REASON`
+    #   @return [String]
+    #
+    # @!attribute [rw] metric_filter_values
+    #   The values to use for filtering data.
+    #
+    #   Valid metric filter values for `INITIATION_METHOD`: `INBOUND` \|
+    #   `OUTBOUND` \| `TRANSFER` \| `QUEUE_TRANSFER` \| `CALLBACK` \| `API`
+    #
+    #   Valid metric filter values for `DISCONNECT_REASON`:
+    #   `CUSTOMER_DISCONNECT` \| `AGENT_DISCONNECT` \|
+    #   `THIRD_PARTY_DISCONNECT` \| `TELECOM_PROBLEM` \| `BARGED` \|
+    #   `CONTACT_FLOW_DISCONNECT` \| `OTHER` \| `EXPIRED` \| `API`
+    #   @return [Array<String>]
+    #
+    # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/MetricFilterV2 AWS API Documentation
+    #
+    class MetricFilterV2 < Struct.new(
+      :metric_filter_key,
+      :metric_filter_values)
+      SENSITIVE = []
+      include Aws::Structure
+    end
+
+    # Contains information about the metric results.
+    #
+    # @!attribute [rw] dimensions
+    #   The dimension for the metrics.
+    #   @return [Hash<String,String>]
+    #
+    # @!attribute [rw] collections
+    #   The set of metrics.
+    #   @return [Array<Types::MetricDataV2>]
+    #
+    # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/MetricResultV2 AWS API Documentation
+    #
+    class MetricResultV2 < Struct.new(
+      :dimensions,
+      :collections)
+      SENSITIVE = []
+      include Aws::Structure
+    end
+
+    # Contains information about the metric.
+    #
+    # @!attribute [rw] name
+    #   The name of the metric.
+    #   @return [String]
+    #
+    # @!attribute [rw] threshold
+    #   Contains information about the threshold for service level metrics.
+    #   @return [Array<Types::ThresholdV2>]
+    #
+    # @!attribute [rw] metric_filters
+    #   Contains the filters to be used when returning data.
+    #   @return [Array<Types::MetricFilterV2>]
+    #
+    # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/MetricV2 AWS API Documentation
+    #
+    class MetricV2 < Struct.new(
+      :name,
+      :threshold,
+      :metric_filters)
+      SENSITIVE = []
+      include Aws::Structure
+    end
+
     # @!attribute [rw] instance_id
     #   The identifier of the Amazon Connect instance. You can find the
     #   instanceId in the ARN of the instance.
@@ -7595,7 +8058,7 @@ module Aws::Connect
     #   The contactId that is used for rehydration depends on the
     #   rehydration type. RehydrationType is required for persistent chat.
     #
-    #   * `ENTIRE_PAST_SESSION`\: Rehydrates a chat from the most recently
+    #   * `ENTIRE_PAST_SESSION`: Rehydrates a chat from the most recently
     #     terminated past chat contact of the specified past ended chat
     #     session. To use this type, provide the `initialContactId` of the
     #     past ended chat session in the `sourceContactId` field. In this
@@ -7603,7 +8066,7 @@ module Aws::Connect
     #     the specified chat session that has ended, and uses it to start a
     #     persistent chat.
     #
-    #   * `FROM_SEGMENT`\: Rehydrates a chat from the past chat contact that
+    #   * `FROM_SEGMENT`: Rehydrates a chat from the past chat contact that
     #     is specified in the `sourceContactId` field.
     #
     #   The actual contactId used for rehydration is provided in the
@@ -7964,7 +8427,7 @@ module Aws::Connect
     #   A leaf node condition which can be used to specify a string
     #   condition.
     #
-    #   <note markdown="1"> The currently supported value for `FieldName`\: `name`
+    #   <note markdown="1"> The currently supported value for `FieldName`: `name`
     #
     #    </note>
     #   @return [Types::StringCondition]
@@ -8656,7 +9119,7 @@ module Aws::Connect
     #   A leaf node condition which can be used to specify a string
     #   condition.
     #
-    #   <note markdown="1"> The currently supported value for `FieldName`\: `name`
+    #   <note markdown="1"> The currently supported value for `FieldName`: `name`
     #
     #    </note>
     #   @return [Types::StringCondition]
@@ -9144,7 +9607,7 @@ module Aws::Connect
     #
     #    </note>
     #
-    #   <note markdown="1"> The currently supported value for `FieldName`\: `name`
+    #   <note markdown="1"> The currently supported value for `FieldName`: `name`
     #
     #    </note>
     #   @return [Types::SecurityProfileSearchCriteria]
@@ -9426,7 +9889,7 @@ module Aws::Connect
     #   A leaf node condition which can be used to specify a string
     #   condition.
     #
-    #   <note markdown="1"> The currently supported value for `FieldName`\: `name`
+    #   <note markdown="1"> The currently supported value for `FieldName`: `name`
     #
     #    </note>
     #   @return [Types::StringCondition]
@@ -9642,17 +10105,31 @@ module Aws::Connect
     # @!attribute [rw] chat_duration_in_minutes
     #   The total duration of the newly started chat session. If not
     #   specified, the chat session duration defaults to 25 hour. The
-    #   minumum configurable time is 60 minutes. The maximum configurable
+    #   minimum configurable time is 60 minutes. The maximum configurable
     #   time is 10,080 minutes (7 days).
     #   @return [Integer]
     #
     # @!attribute [rw] supported_messaging_content_types
-    #   The supported chat message content types. Content types must always
-    #   contain `text/plain`. You can then put any other supported type in
-    #   the list. For example, all the following lists are valid because
-    #   they contain `text/plain`\: `[text/plain, text/markdown,
-    #   application/json]`, `[text/markdown, text/plain]`, `[text/plain,
-    #   application/json]`.
+    #   The supported chat message content types. Supported types are
+    #   `text/plain`, `text/markdown`, `application/json`,
+    #   `application/vnd.amazonaws.connect.message.interactive`, and
+    #   `application/vnd.amazonaws.connect.message.interactive.response`.
+    #
+    #   Content types must always contain `text/plain`. You can then put any
+    #   other supported type in the list. For example, all the following
+    #   lists are valid because they contain `text/plain`: `[text/plain,
+    #   text/markdown, application/json]`, `[text/markdown, text/plain]`,
+    #   `[text/plain, application/json,
+    #   application/vnd.amazonaws.connect.message.interactive.response]`.
+    #
+    #   <note markdown="1"> The type `application/vnd.amazonaws.connect.message.interactive` is
+    #   required to use the [Show view][1] flow block.
+    #
+    #    </note>
+    #
+    #
+    #
+    #   [1]: https://docs.aws.amazon.com/connect/latest/adminguide/show-view-block.html
     #   @return [Array<String>]
     #
     # @!attribute [rw] persistent_chat
@@ -9665,6 +10142,16 @@ module Aws::Connect
     #   [1]: https://docs.aws.amazon.com/connect/latest/adminguide/chat-persistence.html
     #   @return [Types::PersistentChat]
     #
+    # @!attribute [rw] related_contact_id
+    #   The unique identifier for an Amazon Connect contact. This identifier
+    #   is related to the chat starting.
+    #
+    #   <note markdown="1"> You cannot provide data for both RelatedContactId and
+    #   PersistentChat.
+    #
+    #    </note>
+    #   @return [String]
+    #
     # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/StartChatContactRequest AWS API Documentation
     #
     class StartChatContactRequest < Struct.new(
@@ -9676,7 +10163,8 @@ module Aws::Connect
       :client_token,
       :chat_duration_in_minutes,
       :supported_messaging_content_types,
-      :persistent_chat)
+      :persistent_chat,
+      :related_contact_id)
       SENSITIVE = []
       include Aws::Structure
     end
@@ -10126,7 +10614,7 @@ module Aws::Connect
 
     # A leaf node condition which can be used to specify a string condition.
     #
-    # <note markdown="1"> The currently supported value for `FieldName`\: `name`
+    # <note markdown="1"> The currently supported value for `FieldName`: `name`
     #
     #  </note>
     #
@@ -10467,6 +10955,26 @@ module Aws::Connect
       include Aws::Structure
     end
 
+    # Contains information about the threshold for service level metrics.
+    #
+    # @!attribute [rw] comparison
+    #   The type of comparison. Only "less than" (LT) comparisons are
+    #   supported.
+    #   @return [String]
+    #
+    # @!attribute [rw] threshold_value
+    #   The threshold value to compare.
+    #   @return [Float]
+    #
+    # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ThresholdV2 AWS API Documentation
+    #
+    class ThresholdV2 < Struct.new(
+      :comparison,
+      :threshold_value)
+      SENSITIVE = []
+      include Aws::Structure
+    end
+
     # The throttling limit has been exceeded.
     #
     # @!attribute [rw] message

data/lib/aws-sdk-connect.rb

@@ -52,6 +52,6 @@ require_relative 'aws-sdk-connect/customizations'
 # @!group service
 module Aws::Connect
 
-  GEM_VERSION = '1.98.0'
+  GEM_VERSION = '1.100.0'
 
 end

metadata

@@ -1,14 +1,14 @@
 --- !ruby/object:Gem::Specification
 name: aws-sdk-connect
 version: !ruby/object:Gem::Version
-  version: 1.98.0
+  version: 1.100.0
 platform: ruby
 authors:
 - Amazon Web Services
 autorequire: 
 bindir: bin
 cert_chain: []
-date: 2023-02-24 00:00:00.000000000 Z
+date: 2023-03-27 00:00:00.000000000 Z
 dependencies:
 - !ruby/object:Gem::Dependency
   name: aws-sdk-core