aws-sdk-connect 1.85.0 → 1.86.0

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
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data/CHANGELOG.md CHANGED
@@ -1,6 +1,11 @@
1
1
  Unreleased Changes
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  ------------------
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+ 1.86.0 (2022-12-06)
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+ ------------------
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+
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+ * Feature - This release provides APIs that enable you to programmatically manage rules for Contact Lens conversational analytics and third party applications. For more information, see https://docs.aws.amazon.com/connect/latest/APIReference/rules-api.html
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+
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  1.85.0 (2022-11-18)
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  ------------------
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11
 
data/VERSION CHANGED
@@ -1 +1 @@
1
- 1.85.0
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+ 1.86.0
@@ -775,13 +775,22 @@ module Aws::Connect
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  # Amazon Web Services Region where the Amazon Connect instance or
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  # traffic distribution group was created.
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  #
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- # You can call the [DescribePhoneNumber][1] API to verify the status of
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- # a previous [ClaimPhoneNumber][2] operation.
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+ # For more information about how to use this operation, see [Claim a
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+ # phone number in your country][1] and [Claim phone numbers to traffic
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+ # distribution groups][2] in the *Amazon Connect Administrator Guide*.
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  #
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+ # You can call the [SearchAvailablePhoneNumbers][3] API for available
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+ # phone numbers that you can claim. Call the [DescribePhoneNumber][4]
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+ # API to verify the status of a previous [ClaimPhoneNumber][5]
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+ # operation.
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  #
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  #
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- # [1]: https://docs.aws.amazon.com/connect/latest/APIReference/API_DescribePhoneNumber.html
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- # [2]: https://docs.aws.amazon.com/connect/latest/APIReference/API_ClaimPhoneNumber.html
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+ #
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+ # [1]: https://docs.aws.amazon.com/connect/latest/adminguide/claim-phone-number.html
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+ # [2]: https://docs.aws.amazon.com/connect/latest/adminguide/claim-phone-numbers-traffic-distribution-groups.html
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+ # [3]: https://docs.aws.amazon.com/connect/latest/APIReference/API_SearchAvailablePhoneNumbers.html
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+ # [4]: https://docs.aws.amazon.com/connect/latest/APIReference/API_DescribePhoneNumber.html
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+ # [5]: https://docs.aws.amazon.com/connect/latest/APIReference/API_ClaimPhoneNumber.html
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  #
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  # @option params [required, String] :target_arn
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  # The Amazon Resource Name (ARN) for Amazon Connect instances or traffic
@@ -1464,6 +1473,106 @@ module Aws::Connect
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  req.send_request(options)
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  end
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+ # Creates a rule for the specified Amazon Connect instance.
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+ #
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+ # @option params [required, String] :instance_id
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+ # The identifier of the Amazon Connect instance. You can find the
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+ # instanceId in the ARN of the instance.
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+ #
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+ # @option params [required, String] :name
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+ # A unique name for the rule.
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+ #
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+ # @option params [required, Types::RuleTriggerEventSource] :trigger_event_source
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+ # The event source to trigger the rule.
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+ #
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+ # @option params [required, String] :function
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+ # The conditions of the rule.
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+ #
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+ # @option params [required, Array<Types::RuleAction>] :actions
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+ # A list of actions to be run when the rule is triggered.
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+ #
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+ # @option params [required, String] :publish_status
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+ # The publish status of the rule.
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+ #
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+ # @option params [String] :client_token
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+ # A unique, case-sensitive identifier that you provide to ensure the
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+ # idempotency of the request. If not provided, the Amazon Web Services
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+ # SDK populates this field. For more information about idempotency, see
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+ # [Making retries safe with idempotent APIs][1].
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+ #
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+ # **A suitable default value is auto-generated.** You should normally
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+ # not need to pass this option.**
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+ #
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+ #
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+ #
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+ # [1]: https://aws.amazon.com/builders-library/making-retries-safe-with-idempotent-APIs/
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+ #
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+ # @return [Types::CreateRuleResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
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+ #
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+ # * {Types::CreateRuleResponse#rule_arn #rule_arn} => String
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+ # * {Types::CreateRuleResponse#rule_id #rule_id} => String
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+ #
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+ # @example Request syntax with placeholder values
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+ #
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+ # resp = client.create_rule({
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+ # instance_id: "InstanceId", # required
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+ # name: "RuleName", # required
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+ # trigger_event_source: { # required
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+ # event_source_name: "OnPostCallAnalysisAvailable", # required, accepts OnPostCallAnalysisAvailable, OnRealTimeCallAnalysisAvailable, OnPostChatAnalysisAvailable, OnZendeskTicketCreate, OnZendeskTicketStatusUpdate, OnSalesforceCaseCreate
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+ # integration_association_id: "IntegrationAssociationId",
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+ # },
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+ # function: "RuleFunction", # required
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+ # actions: [ # required
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+ # {
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+ # action_type: "CREATE_TASK", # required, accepts CREATE_TASK, ASSIGN_CONTACT_CATEGORY, GENERATE_EVENTBRIDGE_EVENT, SEND_NOTIFICATION
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+ # task_action: {
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+ # name: "TaskNameExpression", # required
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+ # description: "TaskDescriptionExpression",
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+ # contact_flow_id: "ContactFlowId", # required
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+ # references: {
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+ # "ReferenceKey" => {
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+ # value: "ReferenceValue", # required
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+ # type: "URL", # required, accepts URL, ATTACHMENT, NUMBER, STRING, DATE, EMAIL
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+ # },
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+ # },
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+ # },
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+ # event_bridge_action: {
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+ # name: "EventBridgeActionName", # required
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+ # },
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+ # assign_contact_category_action: {
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+ # },
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+ # send_notification_action: {
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+ # delivery_method: "EMAIL", # required, accepts EMAIL
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+ # subject: "Subject",
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+ # content: "Content", # required
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+ # content_type: "PLAIN_TEXT", # required, accepts PLAIN_TEXT
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+ # recipient: { # required
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+ # user_tags: {
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+ # "String" => "String",
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+ # },
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+ # user_ids: ["UserId"],
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+ # },
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+ # },
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+ # },
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+ # ],
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+ # publish_status: "DRAFT", # required, accepts DRAFT, PUBLISHED
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+ # client_token: "ClientToken",
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+ # })
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+ #
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+ # @example Response structure
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+ #
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+ # resp.rule_arn #=> String
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+ # resp.rule_id #=> String
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+ #
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+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/CreateRule AWS API Documentation
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+ #
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+ # @overload create_rule(params = {})
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+ # @param [Hash] params ({})
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+ def create_rule(params = {}, options = {})
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+ req = build_request(:create_rule, params)
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+ req.send_request(options)
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+ end
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+
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  # This API is in preview release for Amazon Connect and is subject to
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  # change.
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  #
@@ -2185,6 +2294,33 @@ module Aws::Connect
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  req.send_request(options)
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  end
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+ # Deletes a rule for the specified Amazon Connect instance.
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+ #
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+ # @option params [required, String] :instance_id
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+ # The identifier of the Amazon Connect instance. You can find the
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+ # instanceId in the ARN of the instance.
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+ #
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+ # @option params [required, String] :rule_id
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+ # A unique identifier for the rule.
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+ #
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+ # @return [Struct] Returns an empty {Seahorse::Client::Response response}.
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+ #
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+ # @example Request syntax with placeholder values
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+ #
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+ # resp = client.delete_rule({
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+ # instance_id: "InstanceId", # required
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+ # rule_id: "RuleId", # required
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+ # })
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+ #
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+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/DeleteRule AWS API Documentation
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+ #
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+ # @overload delete_rule(params = {})
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+ # @param [Hash] params ({})
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+ def delete_rule(params = {}, options = {})
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+ req = build_request(:delete_rule, params)
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+ req.send_request(options)
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+ end
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+
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  # This API is in preview release for Amazon Connect and is subject to
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  # change.
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  #
@@ -2966,6 +3102,67 @@ module Aws::Connect
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  req.send_request(options)
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  end
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3105
+ # Describes a rule for the specified Amazon Connect instance.
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+ #
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+ # @option params [required, String] :instance_id
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+ # The identifier of the Amazon Connect instance. You can find the
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+ # instanceId in the ARN of the instance.
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+ #
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+ # @option params [required, String] :rule_id
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+ # A unique identifier for the rule.
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+ #
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+ # @return [Types::DescribeRuleResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
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+ #
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+ # * {Types::DescribeRuleResponse#rule #rule} => Types::Rule
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+ #
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+ # @example Request syntax with placeholder values
3119
+ #
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+ # resp = client.describe_rule({
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+ # instance_id: "InstanceId", # required
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+ # rule_id: "RuleId", # required
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+ # })
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+ #
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+ # @example Response structure
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+ #
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+ # resp.rule.name #=> String
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+ # resp.rule.rule_id #=> String
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+ # resp.rule.rule_arn #=> String
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+ # resp.rule.trigger_event_source.event_source_name #=> String, one of "OnPostCallAnalysisAvailable", "OnRealTimeCallAnalysisAvailable", "OnPostChatAnalysisAvailable", "OnZendeskTicketCreate", "OnZendeskTicketStatusUpdate", "OnSalesforceCaseCreate"
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+ # resp.rule.trigger_event_source.integration_association_id #=> String
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+ # resp.rule.function #=> String
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+ # resp.rule.actions #=> Array
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+ # resp.rule.actions[0].action_type #=> String, one of "CREATE_TASK", "ASSIGN_CONTACT_CATEGORY", "GENERATE_EVENTBRIDGE_EVENT", "SEND_NOTIFICATION"
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+ # resp.rule.actions[0].task_action.name #=> String
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+ # resp.rule.actions[0].task_action.description #=> String
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+ # resp.rule.actions[0].task_action.contact_flow_id #=> String
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+ # resp.rule.actions[0].task_action.references #=> Hash
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+ # resp.rule.actions[0].task_action.references["ReferenceKey"].value #=> String
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+ # resp.rule.actions[0].task_action.references["ReferenceKey"].type #=> String, one of "URL", "ATTACHMENT", "NUMBER", "STRING", "DATE", "EMAIL"
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+ # resp.rule.actions[0].event_bridge_action.name #=> String
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+ # resp.rule.actions[0].send_notification_action.delivery_method #=> String, one of "EMAIL"
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+ # resp.rule.actions[0].send_notification_action.subject #=> String
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+ # resp.rule.actions[0].send_notification_action.content #=> String
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+ # resp.rule.actions[0].send_notification_action.content_type #=> String, one of "PLAIN_TEXT"
3146
+ # resp.rule.actions[0].send_notification_action.recipient.user_tags #=> Hash
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+ # resp.rule.actions[0].send_notification_action.recipient.user_tags["String"] #=> String
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+ # resp.rule.actions[0].send_notification_action.recipient.user_ids #=> Array
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+ # resp.rule.actions[0].send_notification_action.recipient.user_ids[0] #=> String
3150
+ # resp.rule.publish_status #=> String, one of "DRAFT", "PUBLISHED"
3151
+ # resp.rule.created_time #=> Time
3152
+ # resp.rule.last_updated_time #=> Time
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+ # resp.rule.last_updated_by #=> String
3154
+ # resp.rule.tags #=> Hash
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+ # resp.rule.tags["TagKey"] #=> String
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+ #
3157
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/DescribeRule AWS API Documentation
3158
+ #
3159
+ # @overload describe_rule(params = {})
3160
+ # @param [Hash] params ({})
3161
+ def describe_rule(params = {}, options = {})
3162
+ req = build_request(:describe_rule, params)
3163
+ req.send_request(options)
3164
+ end
3165
+
2969
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  # This API is in preview release for Amazon Connect and is subject to
2970
3167
  # change.
2971
3168
  #
@@ -5631,6 +5828,66 @@ module Aws::Connect
5631
5828
  req.send_request(options)
5632
5829
  end
5633
5830
 
5831
+ # List all rules for the specified Amazon Connect instance.
5832
+ #
5833
+ # @option params [required, String] :instance_id
5834
+ # The identifier of the Amazon Connect instance. You can find the
5835
+ # instanceId in the ARN of the instance.
5836
+ #
5837
+ # @option params [String] :publish_status
5838
+ # The publish status of the rule.
5839
+ #
5840
+ # @option params [String] :event_source_name
5841
+ # The name of the event source.
5842
+ #
5843
+ # @option params [Integer] :max_results
5844
+ # The maximum number of results to return per page.
5845
+ #
5846
+ # @option params [String] :next_token
5847
+ # The token for the next set of results. Use the value returned in the
5848
+ # previous response in the next request to retrieve the next set of
5849
+ # results.
5850
+ #
5851
+ # @return [Types::ListRulesResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
5852
+ #
5853
+ # * {Types::ListRulesResponse#rule_summary_list #rule_summary_list} => Array&lt;Types::RuleSummary&gt;
5854
+ # * {Types::ListRulesResponse#next_token #next_token} => String
5855
+ #
5856
+ # The returned {Seahorse::Client::Response response} is a pageable response and is Enumerable. For details on usage see {Aws::PageableResponse PageableResponse}.
5857
+ #
5858
+ # @example Request syntax with placeholder values
5859
+ #
5860
+ # resp = client.list_rules({
5861
+ # instance_id: "InstanceId", # required
5862
+ # publish_status: "DRAFT", # accepts DRAFT, PUBLISHED
5863
+ # event_source_name: "OnPostCallAnalysisAvailable", # accepts OnPostCallAnalysisAvailable, OnRealTimeCallAnalysisAvailable, OnPostChatAnalysisAvailable, OnZendeskTicketCreate, OnZendeskTicketStatusUpdate, OnSalesforceCaseCreate
5864
+ # max_results: 1,
5865
+ # next_token: "NextToken",
5866
+ # })
5867
+ #
5868
+ # @example Response structure
5869
+ #
5870
+ # resp.rule_summary_list #=> Array
5871
+ # resp.rule_summary_list[0].name #=> String
5872
+ # resp.rule_summary_list[0].rule_id #=> String
5873
+ # resp.rule_summary_list[0].rule_arn #=> String
5874
+ # resp.rule_summary_list[0].event_source_name #=> String, one of "OnPostCallAnalysisAvailable", "OnRealTimeCallAnalysisAvailable", "OnPostChatAnalysisAvailable", "OnZendeskTicketCreate", "OnZendeskTicketStatusUpdate", "OnSalesforceCaseCreate"
5875
+ # resp.rule_summary_list[0].publish_status #=> String, one of "DRAFT", "PUBLISHED"
5876
+ # resp.rule_summary_list[0].action_summaries #=> Array
5877
+ # resp.rule_summary_list[0].action_summaries[0].action_type #=> String, one of "CREATE_TASK", "ASSIGN_CONTACT_CATEGORY", "GENERATE_EVENTBRIDGE_EVENT", "SEND_NOTIFICATION"
5878
+ # resp.rule_summary_list[0].created_time #=> Time
5879
+ # resp.rule_summary_list[0].last_updated_time #=> Time
5880
+ # resp.next_token #=> String
5881
+ #
5882
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ListRules AWS API Documentation
5883
+ #
5884
+ # @overload list_rules(params = {})
5885
+ # @param [Hash] params ({})
5886
+ def list_rules(params = {}, options = {})
5887
+ req = build_request(:list_rules, params)
5888
+ req.send_request(options)
5889
+ end
5890
+
5634
5891
  # This API is in preview release for Amazon Connect and is subject to
5635
5892
  # change.
5636
5893
  #
@@ -8758,6 +9015,84 @@ module Aws::Connect
8758
9015
  req.send_request(options)
8759
9016
  end
8760
9017
 
9018
+ # Updates a rule for the specified Amazon Connect instance.
9019
+ #
9020
+ # @option params [required, String] :rule_id
9021
+ # A unique identifier for the rule.
9022
+ #
9023
+ # @option params [required, String] :instance_id
9024
+ # The identifier of the Amazon Connect instance. You can find the
9025
+ # instanceId in the ARN of the instance.
9026
+ #
9027
+ # @option params [required, String] :name
9028
+ # The name of the rule. You can change the name only if
9029
+ # `TriggerEventSource` is one of the following values:
9030
+ # `OnZendeskTicketCreate` \| `OnZendeskTicketStatusUpdate` \|
9031
+ # `OnSalesforceCaseCreate`
9032
+ #
9033
+ # @option params [required, String] :function
9034
+ # The conditions of the rule.
9035
+ #
9036
+ # @option params [required, Array<Types::RuleAction>] :actions
9037
+ # A list of actions to be run when the rule is triggered.
9038
+ #
9039
+ # @option params [required, String] :publish_status
9040
+ # The publish status of the rule.
9041
+ #
9042
+ # @return [Struct] Returns an empty {Seahorse::Client::Response response}.
9043
+ #
9044
+ # @example Request syntax with placeholder values
9045
+ #
9046
+ # resp = client.update_rule({
9047
+ # rule_id: "RuleId", # required
9048
+ # instance_id: "InstanceId", # required
9049
+ # name: "RuleName", # required
9050
+ # function: "RuleFunction", # required
9051
+ # actions: [ # required
9052
+ # {
9053
+ # action_type: "CREATE_TASK", # required, accepts CREATE_TASK, ASSIGN_CONTACT_CATEGORY, GENERATE_EVENTBRIDGE_EVENT, SEND_NOTIFICATION
9054
+ # task_action: {
9055
+ # name: "TaskNameExpression", # required
9056
+ # description: "TaskDescriptionExpression",
9057
+ # contact_flow_id: "ContactFlowId", # required
9058
+ # references: {
9059
+ # "ReferenceKey" => {
9060
+ # value: "ReferenceValue", # required
9061
+ # type: "URL", # required, accepts URL, ATTACHMENT, NUMBER, STRING, DATE, EMAIL
9062
+ # },
9063
+ # },
9064
+ # },
9065
+ # event_bridge_action: {
9066
+ # name: "EventBridgeActionName", # required
9067
+ # },
9068
+ # assign_contact_category_action: {
9069
+ # },
9070
+ # send_notification_action: {
9071
+ # delivery_method: "EMAIL", # required, accepts EMAIL
9072
+ # subject: "Subject",
9073
+ # content: "Content", # required
9074
+ # content_type: "PLAIN_TEXT", # required, accepts PLAIN_TEXT
9075
+ # recipient: { # required
9076
+ # user_tags: {
9077
+ # "String" => "String",
9078
+ # },
9079
+ # user_ids: ["UserId"],
9080
+ # },
9081
+ # },
9082
+ # },
9083
+ # ],
9084
+ # publish_status: "DRAFT", # required, accepts DRAFT, PUBLISHED
9085
+ # })
9086
+ #
9087
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/UpdateRule AWS API Documentation
9088
+ #
9089
+ # @overload update_rule(params = {})
9090
+ # @param [Hash] params ({})
9091
+ def update_rule(params = {}, options = {})
9092
+ req = build_request(:update_rule, params)
9093
+ req.send_request(options)
9094
+ end
9095
+
8761
9096
  # This API is in preview release for Amazon Connect and is subject to
8762
9097
  # change.
8763
9098
  #
@@ -9266,7 +9601,7 @@ module Aws::Connect
9266
9601
  params: params,
9267
9602
  config: config)
9268
9603
  context[:gem_name] = 'aws-sdk-connect'
9269
- context[:gem_version] = '1.85.0'
9604
+ context[:gem_version] = '1.86.0'
9270
9605
  Seahorse::Client::Request.new(handlers, context)
9271
9606
  end
9272
9607