aws-sdk-connect 1.74.0 → 1.75.0
This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
- checksums.yaml +4 -4
- data/CHANGELOG.md +5 -0
- data/VERSION +1 -1
- data/lib/aws-sdk-connect/client.rb +289 -150
- data/lib/aws-sdk-connect/client_api.rb +58 -0
- data/lib/aws-sdk-connect/types.rb +464 -151
- data/lib/aws-sdk-connect.rb +1 -1
- metadata +2 -2
@@ -600,8 +600,8 @@ module Aws::Connect
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req.send_request(options)
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end
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# Associates a
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#
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# Associates a flow with a phone number claimed to your Amazon Connect
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# instance.
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#
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# @option params [required, String] :phone_number_id
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# A unique identifier for the phone number.
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# instanceId in the ARN of the instance.
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#
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# @option params [required, String] :contact_flow_id
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# The identifier of the
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# The identifier of the flow.
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#
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# @return [Struct] Returns an empty {Seahorse::Client::Response response}.
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# @option params [Hash<String,String>] :tags
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# The tags used to organize, track, or control access for this resource.
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# For example, \\\{ "tags": \\\{"key1":"value1",
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# "key2":"value2"\\} \\}.
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#
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# @option params [String] :client_token
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# A unique, case-sensitive identifier that you provide to ensure the
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#
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# @option params [Hash<String,String>] :tags
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# The tags used to organize, track, or control access for this resource.
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# For example, \\\{ "tags": \\\{"key1":"value1",
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# "key2":"value2"\\} \\}.
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#
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# @return [Types::CreateAgentStatusResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
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req.send_request(options)
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end
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# Creates a
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# Creates a flow for the specified Amazon Connect instance.
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#
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# You can also create and update
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#
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# You can also create and update flows using the [Amazon Connect Flow
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# language][1].
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#
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#
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# The identifier of the Amazon Connect instance.
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#
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# @option params [required, String] :name
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# The name of the
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# The name of the flow.
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#
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# @option params [required, String] :type
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# The type of the
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#
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# Administrator Guide*.
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# The type of the flow. For descriptions of the available types, see
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# [Choose a flow type][1] in the *Amazon Connect Administrator Guide*.
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#
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#
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#
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# [1]: https://docs.aws.amazon.com/connect/latest/adminguide/create-contact-flow.html#contact-flow-types
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#
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# @option params [String] :description
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# The description of the
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# The description of the flow.
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#
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# @option params [required, String] :content
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# The content of the
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# The content of the flow.
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#
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# @option params [Hash<String,String>] :tags
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#
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# The tags used to organize, track, or control access for this resource.
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# For example, \\\{ "tags": \\\{"key1":"value1",
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# "key2":"value2"\\} \\}.
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#
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# @return [Types::CreateContactFlowResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
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#
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end
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# Creates a
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# instance.
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# Creates a flow module for the specified Amazon Connect instance.
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#
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# @option params [required, String] :instance_id
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# The identifier of the Amazon Connect instance. You can find the
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# instanceId in the ARN of the instance.
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#
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# @option params [required, String] :name
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# The name of the
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# The name of the flow module.
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#
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# @option params [String] :description
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# The description of the
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# The description of the flow module.
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#
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# @option params [required, String] :content
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# The content of the
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# The content of the flow module.
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#
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# @option params [Hash<String,String>] :tags
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# The tags used to organize, track, or control access for this resource.
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# For example, \\\{ "tags": \\\{"key1":"value1",
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# "key2":"value2"\\} \\}.
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#
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# @option params [String] :client_token
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# A unique, case-sensitive identifier that you provide to ensure the
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#
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# @option params [Hash<String,String>] :tags
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# The tags used to organize, track, or control access for this resource.
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# For example, \\\{ "tags": \\\{"key1":"value1",
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# "key2":"value2"\\} \\}.
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#
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# @return [Types::CreateHoursOfOperationResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
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#
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# @option params [required, String] :integration_arn
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# The Amazon Resource Name (ARN) of the integration.
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#
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# <note markdown="1"> When integrating with Amazon Pinpoint, the Amazon Connect and Amazon
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# Pinpoint instances must be in the same account.
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#
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# </note>
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#
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# @option params [String] :source_application_url
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# The URL for the external application. This field is only required for
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# the EVENT integration type.
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# The tags used to organize, track, or control access for this resource.
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# For example, \\\{ "tags": \\\{"key1":"value1",
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# "key2":"value2"\\} \\}.
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#
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# @return [Types::CreateIntegrationAssociationResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
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# The tags used to organize, track, or control access for this resource.
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# For example, \\\{ "tags": \\\{"key1":"value1",
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# "key2":"value2"\\} \\}.
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# @return [Types::CreateQueueResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
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# The tags used to organize, track, or control access for this resource.
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# For example, \\\{ "tags": \\\{"key1":"value1",
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# "key2":"value2"\\} \\}.
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# @return [Types::CreateQuickConnectResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
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# for this routing profile.
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# The tags used to organize, track, or control access for this resource.
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# @return [Types::CreateRoutingProfileResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
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# @return [Types::CreateSecurityProfileResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
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# @return [Types::CreateUseCaseResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
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# @return [Types::CreateUserHierarchyGroupResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
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# @return [Types::CreateVocabularyResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
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# Deletes a
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# language][1].
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# change.
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# Amazon Connect instance, if a flow association exists.
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#
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@@ -4188,14 +4219,14 @@ module Aws::Connect
|
|
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|
req.send_request(options)
|
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|
end
|
4190
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|
|
4191
|
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# Provides information about the
|
4192
|
-
#
|
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|
+
# Provides information about the flows for the specified Amazon Connect
|
4223
|
+
# instance.
|
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|
#
|
4194
|
-
# You can also create and update
|
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|
-
#
|
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|
+
# You can also create and update flows using the [Amazon Connect Flow
|
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+
# language][1].
|
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|
#
|
4197
|
-
# For more information about
|
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|
-
#
|
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+
# For more information about flows, see [Flows][2] in the *Amazon
|
4229
|
+
# Connect Administrator Guide*.
|
4199
4230
|
#
|
4200
4231
|
#
|
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4232
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#
|
@@ -4207,7 +4238,7 @@ module Aws::Connect
|
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# instanceId in the ARN of the instance.
|
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|
#
|
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|
# @option params [Array<String>] :contact_flow_types
|
4210
|
-
# The type of
|
4241
|
+
# The type of flow.
|
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|
#
|
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4243
|
# @option params [String] :next_token
|
4213
4244
|
# The token for the next set of results. Use the value returned in the
|
@@ -4215,7 +4246,8 @@ module Aws::Connect
|
|
4215
4246
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# results.
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|
#
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4217
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|
# @option params [Integer] :max_results
|
4218
|
-
# The maximum number of results to return per page.
|
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|
+
# The maximum number of results to return per page. The default
|
4250
|
+
# MaxResult size is 100.
|
4219
4251
|
#
|
4220
4252
|
# @return [Types::ListContactFlowsResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
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4253
|
#
|
@@ -4397,7 +4429,8 @@ module Aws::Connect
|
|
4397
4429
|
# results.
|
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4430
|
#
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4399
4431
|
# @option params [Integer] :max_results
|
4400
|
-
# The maximum number of results to return per page.
|
4432
|
+
# The maximum number of results to return per page. The default
|
4433
|
+
# MaxResult size is 100.
|
4401
4434
|
#
|
4402
4435
|
# @return [Types::ListHoursOfOperationsResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
4403
4436
|
#
|
@@ -4656,7 +4689,7 @@ module Aws::Connect
|
|
4656
4689
|
# change.
|
4657
4690
|
#
|
4658
4691
|
# Returns a paginated list of all Lambda functions that display in the
|
4659
|
-
# dropdown options in the relevant
|
4692
|
+
# dropdown options in the relevant flow blocks.
|
4660
4693
|
#
|
4661
4694
|
# @option params [required, String] :instance_id
|
4662
4695
|
# The identifier of the Amazon Connect instance. You can find the
|
@@ -4777,7 +4810,8 @@ module Aws::Connect
|
|
4777
4810
|
# results.
|
4778
4811
|
#
|
4779
4812
|
# @option params [Integer] :max_results
|
4780
|
-
# The maximum number of results to return per page.
|
4813
|
+
# The maximum number of results to return per page. The default
|
4814
|
+
# MaxResult size is 100.
|
4781
4815
|
#
|
4782
4816
|
# @return [Types::ListPhoneNumbersResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
4783
4817
|
#
|
@@ -4899,7 +4933,8 @@ module Aws::Connect
|
|
4899
4933
|
# results.
|
4900
4934
|
#
|
4901
4935
|
# @option params [Integer] :max_results
|
4902
|
-
# The maximum number of results to return per page.
|
4936
|
+
# The maximum number of results to return per page. The default
|
4937
|
+
# MaxResult size is 100.
|
4903
4938
|
#
|
4904
4939
|
# @return [Types::ListPromptsResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
4905
4940
|
#
|
@@ -4951,7 +4986,8 @@ module Aws::Connect
|
|
4951
4986
|
# results.
|
4952
4987
|
#
|
4953
4988
|
# @option params [Integer] :max_results
|
4954
|
-
# The maximum number of results to return per page.
|
4989
|
+
# The maximum number of results to return per page. The default
|
4990
|
+
# MaxResult size is 100.
|
4955
4991
|
#
|
4956
4992
|
# @return [Types::ListQueueQuickConnectsResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
4957
4993
|
#
|
@@ -5015,7 +5051,8 @@ module Aws::Connect
|
|
5015
5051
|
# results.
|
5016
5052
|
#
|
5017
5053
|
# @option params [Integer] :max_results
|
5018
|
-
# The maximum number of results to return per page.
|
5054
|
+
# The maximum number of results to return per page. The default
|
5055
|
+
# MaxResult size is 100.
|
5019
5056
|
#
|
5020
5057
|
# @return [Types::ListQueuesResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
5021
5058
|
#
|
@@ -5064,7 +5101,8 @@ module Aws::Connect
|
|
5064
5101
|
# results.
|
5065
5102
|
#
|
5066
5103
|
# @option params [Integer] :max_results
|
5067
|
-
# The maximum number of results to return per page.
|
5104
|
+
# The maximum number of results to return per page. The default
|
5105
|
+
# MaxResult size is 100.
|
5068
5106
|
#
|
5069
5107
|
# @option params [Array<String>] :quick_connect_types
|
5070
5108
|
# The type of quick connect. In the Amazon Connect console, when you
|
@@ -5121,7 +5159,8 @@ module Aws::Connect
|
|
5121
5159
|
# results.
|
5122
5160
|
#
|
5123
5161
|
# @option params [Integer] :max_results
|
5124
|
-
# The maximum number of results to return per page.
|
5162
|
+
# The maximum number of results to return per page. The default
|
5163
|
+
# MaxResult size is 100.
|
5125
5164
|
#
|
5126
5165
|
# @return [Types::ListRoutingProfileQueuesResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
5127
5166
|
#
|
@@ -5181,7 +5220,8 @@ module Aws::Connect
|
|
5181
5220
|
# results.
|
5182
5221
|
#
|
5183
5222
|
# @option params [Integer] :max_results
|
5184
|
-
# The maximum number of results to return per page.
|
5223
|
+
# The maximum number of results to return per page. The default
|
5224
|
+
# MaxResult size is 100.
|
5185
5225
|
#
|
5186
5226
|
# @return [Types::ListRoutingProfilesResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
5187
5227
|
#
|
@@ -5336,7 +5376,8 @@ module Aws::Connect
|
|
5336
5376
|
# results.
|
5337
5377
|
#
|
5338
5378
|
# @option params [Integer] :max_results
|
5339
|
-
# The maximum number of results to return per page.
|
5379
|
+
# The maximum number of results to return per page. The default
|
5380
|
+
# MaxResult size is 100.
|
5340
5381
|
#
|
5341
5382
|
# @return [Types::ListSecurityProfilesResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
5342
5383
|
#
|
@@ -5542,7 +5583,8 @@ module Aws::Connect
|
|
5542
5583
|
# results.
|
5543
5584
|
#
|
5544
5585
|
# @option params [Integer] :max_results
|
5545
|
-
# The maximum number of results to return per page.
|
5586
|
+
# The maximum number of results to return per page. The default
|
5587
|
+
# MaxResult size is 100.
|
5546
5588
|
#
|
5547
5589
|
# @return [Types::ListUserHierarchyGroupsResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
5548
5590
|
#
|
@@ -5589,7 +5631,8 @@ module Aws::Connect
|
|
5589
5631
|
# results.
|
5590
5632
|
#
|
5591
5633
|
# @option params [Integer] :max_results
|
5592
|
-
# The maximum number of results to return per page.
|
5634
|
+
# The maximum number of results to return per page. The default
|
5635
|
+
# MaxResult size is 100.
|
5593
5636
|
#
|
5594
5637
|
# @return [Types::ListUsersResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
5595
5638
|
#
|
@@ -5790,6 +5833,107 @@ module Aws::Connect
|
|
5790
5833
|
req.send_request(options)
|
5791
5834
|
end
|
5792
5835
|
|
5836
|
+
# This API is in preview release for Amazon Connect and is subject to
|
5837
|
+
# change.
|
5838
|
+
#
|
5839
|
+
# Searches security profiles in an Amazon Connect instance, with
|
5840
|
+
# optional filtering.
|
5841
|
+
#
|
5842
|
+
# @option params [required, String] :instance_id
|
5843
|
+
# The identifier of the Amazon Connect instance. You can find the
|
5844
|
+
# instanceId in the ARN of the instance.
|
5845
|
+
#
|
5846
|
+
# @option params [String] :next_token
|
5847
|
+
# The token for the next set of results. Use the value returned in the
|
5848
|
+
# previous response in the next request to retrieve the next set of
|
5849
|
+
# results.
|
5850
|
+
#
|
5851
|
+
# @option params [Integer] :max_results
|
5852
|
+
# The maximum number of results to return per page.
|
5853
|
+
#
|
5854
|
+
# @option params [Types::SecurityProfileSearchCriteria] :search_criteria
|
5855
|
+
# The search criteria to be used to return security profiles.
|
5856
|
+
#
|
5857
|
+
# @option params [Types::SecurityProfilesSearchFilter] :search_filter
|
5858
|
+
# Filters to be applied to search results.
|
5859
|
+
#
|
5860
|
+
# @return [Types::SearchSecurityProfilesResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
5861
|
+
#
|
5862
|
+
# * {Types::SearchSecurityProfilesResponse#security_profiles #security_profiles} => Array<Types::SecurityProfileSearchSummary>
|
5863
|
+
# * {Types::SearchSecurityProfilesResponse#next_token #next_token} => String
|
5864
|
+
# * {Types::SearchSecurityProfilesResponse#approximate_total_count #approximate_total_count} => Integer
|
5865
|
+
#
|
5866
|
+
# The returned {Seahorse::Client::Response response} is a pageable response and is Enumerable. For details on usage see {Aws::PageableResponse PageableResponse}.
|
5867
|
+
#
|
5868
|
+
# @example Request syntax with placeholder values
|
5869
|
+
#
|
5870
|
+
# resp = client.search_security_profiles({
|
5871
|
+
# instance_id: "InstanceId", # required
|
5872
|
+
# next_token: "NextToken2500",
|
5873
|
+
# max_results: 1,
|
5874
|
+
# search_criteria: {
|
5875
|
+
# or_conditions: [
|
5876
|
+
# {
|
5877
|
+
# # recursive SecurityProfileSearchCriteria
|
5878
|
+
# },
|
5879
|
+
# ],
|
5880
|
+
# and_conditions: [
|
5881
|
+
# {
|
5882
|
+
# # recursive SecurityProfileSearchCriteria
|
5883
|
+
# },
|
5884
|
+
# ],
|
5885
|
+
# string_condition: {
|
5886
|
+
# field_name: "String",
|
5887
|
+
# value: "String",
|
5888
|
+
# comparison_type: "STARTS_WITH", # accepts STARTS_WITH, CONTAINS, EXACT
|
5889
|
+
# },
|
5890
|
+
# },
|
5891
|
+
# search_filter: {
|
5892
|
+
# tag_filter: {
|
5893
|
+
# or_conditions: [
|
5894
|
+
# [
|
5895
|
+
# {
|
5896
|
+
# tag_key: "String",
|
5897
|
+
# tag_value: "String",
|
5898
|
+
# },
|
5899
|
+
# ],
|
5900
|
+
# ],
|
5901
|
+
# and_conditions: [
|
5902
|
+
# {
|
5903
|
+
# tag_key: "String",
|
5904
|
+
# tag_value: "String",
|
5905
|
+
# },
|
5906
|
+
# ],
|
5907
|
+
# tag_condition: {
|
5908
|
+
# tag_key: "String",
|
5909
|
+
# tag_value: "String",
|
5910
|
+
# },
|
5911
|
+
# },
|
5912
|
+
# },
|
5913
|
+
# })
|
5914
|
+
#
|
5915
|
+
# @example Response structure
|
5916
|
+
#
|
5917
|
+
# resp.security_profiles #=> Array
|
5918
|
+
# resp.security_profiles[0].id #=> String
|
5919
|
+
# resp.security_profiles[0].organization_resource_id #=> String
|
5920
|
+
# resp.security_profiles[0].arn #=> String
|
5921
|
+
# resp.security_profiles[0].security_profile_name #=> String
|
5922
|
+
# resp.security_profiles[0].description #=> String
|
5923
|
+
# resp.security_profiles[0].tags #=> Hash
|
5924
|
+
# resp.security_profiles[0].tags["TagKey"] #=> String
|
5925
|
+
# resp.next_token #=> String
|
5926
|
+
# resp.approximate_total_count #=> Integer
|
5927
|
+
#
|
5928
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/SearchSecurityProfiles AWS API Documentation
|
5929
|
+
#
|
5930
|
+
# @overload search_security_profiles(params = {})
|
5931
|
+
# @param [Hash] params ({})
|
5932
|
+
def search_security_profiles(params = {}, options = {})
|
5933
|
+
req = build_request(:search_security_profiles, params)
|
5934
|
+
req.send_request(options)
|
5935
|
+
end
|
5936
|
+
|
5793
5937
|
# Searches users in an Amazon Connect instance, with optional filtering.
|
5794
5938
|
#
|
5795
5939
|
# @option params [String] :instance_id
|
@@ -5969,10 +6113,10 @@ module Aws::Connect
|
|
5969
6113
|
req.send_request(options)
|
5970
6114
|
end
|
5971
6115
|
|
5972
|
-
# Initiates a
|
5973
|
-
#
|
5974
|
-
#
|
5975
|
-
#
|
6116
|
+
# Initiates a flow to start a new chat for the customer. Response of
|
6117
|
+
# this API provides a token required to obtain credentials from the
|
6118
|
+
# [CreateParticipantConnection][1] API in the Amazon Connect Participant
|
6119
|
+
# Service.
|
5976
6120
|
#
|
5977
6121
|
# When a new chat contact is successfully created, clients must
|
5978
6122
|
# subscribe to the participant’s connection for the created chat within
|
@@ -6007,19 +6151,19 @@ module Aws::Connect
|
|
6007
6151
|
# instanceId in the ARN of the instance.
|
6008
6152
|
#
|
6009
6153
|
# @option params [required, String] :contact_flow_id
|
6010
|
-
# The identifier of the
|
6154
|
+
# The identifier of the flow for initiating the chat. To see the
|
6011
6155
|
# ContactFlowId in the Amazon Connect console user interface, on the
|
6012
|
-
# navigation menu go to **Routing**, **Contact Flows**. Choose the
|
6013
|
-
#
|
6014
|
-
# flow
|
6015
|
-
#
|
6156
|
+
# navigation menu go to **Routing**, **Contact Flows**. Choose the flow.
|
6157
|
+
# On the flow page, under the name of the flow, choose **Show additional
|
6158
|
+
# flow information**. The ContactFlowId is the last part of the ARN,
|
6159
|
+
# shown here in bold:
|
6016
6160
|
#
|
6017
6161
|
# arn:aws:connect:us-west-2:xxxxxxxxxxxx:instance/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx/contact-flow/**846ec553-a005-41c0-8341-xxxxxxxxxxxx**
|
6018
6162
|
#
|
6019
6163
|
# @option params [Hash<String,String>] :attributes
|
6020
6164
|
# A custom key-value pair using an attribute map. The attributes are
|
6021
|
-
# standard Amazon Connect attributes. They can be accessed in
|
6022
|
-
#
|
6165
|
+
# standard Amazon Connect attributes. They can be accessed in flows just
|
6166
|
+
# like any other contact attributes.
|
6023
6167
|
#
|
6024
6168
|
# There can be up to 32,768 UTF-8 bytes across all key-value pairs per
|
6025
6169
|
# contact. Attribute keys can include only alphanumeric, dash, and
|
@@ -6206,14 +6350,14 @@ module Aws::Connect
|
|
6206
6350
|
req.send_request(options)
|
6207
6351
|
end
|
6208
6352
|
|
6209
|
-
# Places an outbound call to a contact, and then initiates the
|
6210
|
-
#
|
6211
|
-
#
|
6353
|
+
# Places an outbound call to a contact, and then initiates the flow. It
|
6354
|
+
# performs the actions in the flow that's specified (in
|
6355
|
+
# `ContactFlowId`).
|
6212
6356
|
#
|
6213
6357
|
# Agents do not initiate the outbound API, which means that they do not
|
6214
|
-
# dial the contact. If the
|
6215
|
-
#
|
6216
|
-
#
|
6358
|
+
# dial the contact. If the flow places an outbound call to a contact,
|
6359
|
+
# and then puts the contact in queue, the call is then routed to the
|
6360
|
+
# agent, like any other inbound case.
|
6217
6361
|
#
|
6218
6362
|
# There is a 60-second dialing timeout for this operation. If the call
|
6219
6363
|
# is not connected after 60 seconds, it fails.
|
@@ -6227,25 +6371,25 @@ module Aws::Connect
|
|
6227
6371
|
#
|
6228
6372
|
# <note markdown="1"> Campaign calls are not allowed by default. Before you can make a call
|
6229
6373
|
# with `TrafficType` = `CAMPAIGN`, you must submit a service quota
|
6230
|
-
# increase request
|
6231
|
-
# Quotas][1] in the *Amazon Connect Administrator Guide*.
|
6374
|
+
# increase request to the quota [Amazon Connect campaigns][2].
|
6232
6375
|
#
|
6233
6376
|
# </note>
|
6234
6377
|
#
|
6235
6378
|
#
|
6236
6379
|
#
|
6237
6380
|
# [1]: https://docs.aws.amazon.com/connect/latest/adminguide/amazon-connect-service-limits.html
|
6381
|
+
# [2]: https://docs.aws.amazon.com/connect/latest/adminguide/amazon-connect-service-limits.html#outbound-communications-quotas
|
6238
6382
|
#
|
6239
6383
|
# @option params [required, String] :destination_phone_number
|
6240
6384
|
# The phone number of the customer, in E.164 format.
|
6241
6385
|
#
|
6242
6386
|
# @option params [required, String] :contact_flow_id
|
6243
|
-
# The identifier of the
|
6387
|
+
# The identifier of the flow for the outbound call. To see the
|
6244
6388
|
# ContactFlowId in the Amazon Connect console user interface, on the
|
6245
|
-
# navigation menu go to **Routing**, **Contact Flows**. Choose the
|
6246
|
-
#
|
6247
|
-
# flow
|
6248
|
-
#
|
6389
|
+
# navigation menu go to **Routing**, **Contact Flows**. Choose the flow.
|
6390
|
+
# On the flow page, under the name of the flow, choose **Show additional
|
6391
|
+
# flow information**. The ContactFlowId is the last part of the ARN,
|
6392
|
+
# shown here in bold:
|
6249
6393
|
#
|
6250
6394
|
# arn:aws:connect:us-west-2:xxxxxxxxxxxx:instance/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx/contact-flow/**846ec553-a005-41c0-8341-xxxxxxxxxxxx**
|
6251
6395
|
#
|
@@ -6269,13 +6413,13 @@ module Aws::Connect
|
|
6269
6413
|
# @option params [String] :queue_id
|
6270
6414
|
# The queue for the call. If you specify a queue, the phone displayed
|
6271
6415
|
# for caller ID is the phone number specified in the queue. If you do
|
6272
|
-
# not specify a queue, the queue defined in the
|
6273
|
-
#
|
6416
|
+
# not specify a queue, the queue defined in the flow is used. If you do
|
6417
|
+
# not specify a queue, you must specify a source phone number.
|
6274
6418
|
#
|
6275
6419
|
# @option params [Hash<String,String>] :attributes
|
6276
6420
|
# A custom key-value pair using an attribute map. The attributes are
|
6277
|
-
# standard Amazon Connect attributes, and can be accessed in
|
6278
|
-
#
|
6421
|
+
# standard Amazon Connect attributes, and can be accessed in flows just
|
6422
|
+
# like any other contact attributes.
|
6279
6423
|
#
|
6280
6424
|
# There can be up to 32,768 UTF-8 bytes across all key-value pairs per
|
6281
6425
|
# contact. Attribute keys can include only alphanumeric, dash, and
|
@@ -6331,7 +6475,7 @@ module Aws::Connect
|
|
6331
6475
|
req.send_request(options)
|
6332
6476
|
end
|
6333
6477
|
|
6334
|
-
# Initiates a
|
6478
|
+
# Initiates a flow to start a new task.
|
6335
6479
|
#
|
6336
6480
|
# @option params [required, String] :instance_id
|
6337
6481
|
# The identifier of the Amazon Connect instance. You can find the
|
@@ -6341,19 +6485,19 @@ module Aws::Connect
|
|
6341
6485
|
# The identifier of the previous chat, voice, or task contact.
|
6342
6486
|
#
|
6343
6487
|
# @option params [String] :contact_flow_id
|
6344
|
-
# The identifier of the
|
6345
|
-
#
|
6346
|
-
# navigation menu go to **Routing**, **Contact Flows**. Choose the
|
6347
|
-
#
|
6348
|
-
# flow
|
6349
|
-
#
|
6488
|
+
# The identifier of the flow for initiating the tasks. To see the
|
6489
|
+
# ContactFlowId in the Amazon Connect console user interface, on the
|
6490
|
+
# navigation menu go to **Routing**, **Contact Flows**. Choose the flow.
|
6491
|
+
# On the flow page, under the name of the flow, choose **Show additional
|
6492
|
+
# flow information**. The ContactFlowId is the last part of the ARN,
|
6493
|
+
# shown here in bold:
|
6350
6494
|
#
|
6351
6495
|
# arn:aws:connect:us-west-2:xxxxxxxxxxxx:instance/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx/contact-flow/**846ec553-a005-41c0-8341-xxxxxxxxxxxx**
|
6352
6496
|
#
|
6353
6497
|
# @option params [Hash<String,String>] :attributes
|
6354
6498
|
# A custom key-value pair using an attribute map. The attributes are
|
6355
|
-
# standard Amazon Connect attributes, and can be accessed in
|
6356
|
-
#
|
6499
|
+
# standard Amazon Connect attributes, and can be accessed in flows just
|
6500
|
+
# like any other contact attributes.
|
6357
6501
|
#
|
6358
6502
|
# There can be up to 32,768 UTF-8 bytes across all key-value pairs per
|
6359
6503
|
# contact. Attribute keys can include only alphanumeric, dash, and
|
@@ -6380,8 +6524,8 @@ module Aws::Connect
|
|
6380
6524
|
#
|
6381
6525
|
# @option params [Time,DateTime,Date,Integer,String] :scheduled_time
|
6382
6526
|
# The timestamp, in Unix Epoch seconds format, at which to start running
|
6383
|
-
# the inbound
|
6384
|
-
#
|
6527
|
+
# the inbound flow. The scheduled time cannot be in the past. It must be
|
6528
|
+
# within up to 6 days in future.
|
6385
6529
|
#
|
6386
6530
|
# @option params [String] :task_template_id
|
6387
6531
|
# A unique identifier for the task template.
|
@@ -6582,22 +6726,25 @@ module Aws::Connect
|
|
6582
6726
|
|
6583
6727
|
# Adds the specified tags to the specified resource.
|
6584
6728
|
#
|
6585
|
-
#
|
6586
|
-
# quick connects, contact flows, agent
|
6587
|
-
#
|
6729
|
+
# Some of the supported resource types are agents, routing profiles,
|
6730
|
+
# queues, quick connects, contact flows, agent statuses, hours of
|
6731
|
+
# operation, phone numbers, security profiles, and task templates. For a
|
6732
|
+
# complete list, see [Tagging resources in Amazon Connect][1].
|
6588
6733
|
#
|
6589
6734
|
# For sample policies that use tags, see [Amazon Connect Identity-Based
|
6590
|
-
# Policy Examples][
|
6735
|
+
# Policy Examples][2] in the *Amazon Connect Administrator Guide*.
|
6591
6736
|
#
|
6592
6737
|
#
|
6593
6738
|
#
|
6594
|
-
# [1]: https://docs.aws.amazon.com/connect/latest/adminguide/
|
6739
|
+
# [1]: https://docs.aws.amazon.com/connect/latest/adminguide/tagging.html
|
6740
|
+
# [2]: https://docs.aws.amazon.com/connect/latest/adminguide/security_iam_id-based-policy-examples.html
|
6595
6741
|
#
|
6596
6742
|
# @option params [required, String] :resource_arn
|
6597
6743
|
# The Amazon Resource Name (ARN) of the resource.
|
6598
6744
|
#
|
6599
6745
|
# @option params [required, Hash<String,String>] :tags
|
6600
|
-
#
|
6746
|
+
# The tags used to organize, track, or control access for this resource.
|
6747
|
+
# For example, \\\{ "tags": \\\{"key1":"value1",
|
6601
6748
|
# "key2":"value2"\\} \\}.
|
6602
6749
|
#
|
6603
6750
|
# @return [Struct] Returns an empty {Seahorse::Client::Response response}.
|
@@ -6622,10 +6769,10 @@ module Aws::Connect
|
|
6622
6769
|
|
6623
6770
|
# Transfers contacts from one agent or queue to another agent or queue
|
6624
6771
|
# at any point after a contact is created. You can transfer a contact to
|
6625
|
-
# another queue by providing the
|
6626
|
-
#
|
6627
|
-
#
|
6628
|
-
#
|
6772
|
+
# another queue by providing the flow which orchestrates the contact to
|
6773
|
+
# the destination queue. This gives you more control over contact
|
6774
|
+
# handling and helps you adhere to the service level agreement (SLA)
|
6775
|
+
# guaranteed to your customers.
|
6629
6776
|
#
|
6630
6777
|
# Note the following requirements:
|
6631
6778
|
#
|
@@ -6633,8 +6780,8 @@ module Aws::Connect
|
|
6633
6780
|
#
|
6634
6781
|
# * Do not use both `QueueId` and `UserId` in the same call.
|
6635
6782
|
#
|
6636
|
-
# * The following
|
6637
|
-
#
|
6783
|
+
# * The following flow types are supported: Inbound flow, Transfer to
|
6784
|
+
# agent flow, and Transfer to queue flow.
|
6638
6785
|
#
|
6639
6786
|
# * The `TransferContact` API can be called only on active contacts.
|
6640
6787
|
#
|
@@ -6654,7 +6801,7 @@ module Aws::Connect
|
|
6654
6801
|
# The identifier for the user.
|
6655
6802
|
#
|
6656
6803
|
# @option params [required, String] :contact_flow_id
|
6657
|
-
# The identifier of the
|
6804
|
+
# The identifier of the flow.
|
6658
6805
|
#
|
6659
6806
|
# @option params [String] :client_token
|
6660
6807
|
# A unique, case-sensitive identifier that you provide to ensure the
|
@@ -6837,18 +6984,10 @@ module Aws::Connect
|
|
6837
6984
|
# callers.
|
6838
6985
|
#
|
6839
6986
|
# Contact attributes are available in Amazon Connect for 24 months, and
|
6840
|
-
# are then deleted. For information about
|
6841
|
-
# size of the
|
6842
|
-
# the *Amazon Connect Administrator
|
6843
|
-
#
|
6844
|
-
# **Important:** You cannot use the operation to update attributes for
|
6845
|
-
# contacts that occurred prior to the release of the API, which was
|
6846
|
-
# September 12, 2018. You can update attributes only for contacts that
|
6847
|
-
# started after the release of the API. If you attempt to update
|
6848
|
-
# attributes for a contact that occurred prior to the release of the
|
6849
|
-
# API, a 400 error is returned. This applies also to queued callbacks
|
6850
|
-
# that were initiated prior to the release of the API but are still
|
6851
|
-
# active in your instance.
|
6987
|
+
# are then deleted. For information about contact record retention and
|
6988
|
+
# the maximum size of the contact record attributes section, see
|
6989
|
+
# [Feature specifications][1] in the *Amazon Connect Administrator
|
6990
|
+
# Guide*.
|
6852
6991
|
#
|
6853
6992
|
#
|
6854
6993
|
#
|
@@ -6864,7 +7003,7 @@ module Aws::Connect
|
|
6864
7003
|
#
|
6865
7004
|
# @option params [required, Hash<String,String>] :attributes
|
6866
7005
|
# The Amazon Connect attributes. These attributes can be accessed in
|
6867
|
-
#
|
7006
|
+
# flows just like any other contact attributes.
|
6868
7007
|
#
|
6869
7008
|
# You can have up to 32,768 UTF-8 bytes across all attributes for a
|
6870
7009
|
# contact. Attribute keys can include only alphanumeric, dash, and
|
@@ -6891,10 +7030,10 @@ module Aws::Connect
|
|
6891
7030
|
req.send_request(options)
|
6892
7031
|
end
|
6893
7032
|
|
6894
|
-
# Updates the specified
|
7033
|
+
# Updates the specified flow.
|
6895
7034
|
#
|
6896
|
-
# You can also create and update
|
6897
|
-
#
|
7035
|
+
# You can also create and update flows using the [Amazon Connect Flow
|
7036
|
+
# language][1].
|
6898
7037
|
#
|
6899
7038
|
#
|
6900
7039
|
#
|
@@ -6904,12 +7043,12 @@ module Aws::Connect
|
|
6904
7043
|
# The identifier of the Amazon Connect instance.
|
6905
7044
|
#
|
6906
7045
|
# @option params [required, String] :contact_flow_id
|
6907
|
-
# The identifier of the
|
7046
|
+
# The identifier of the flow.
|
6908
7047
|
#
|
6909
7048
|
# @option params [required, String] :content
|
6910
|
-
# The JSON string that represents
|
6911
|
-
#
|
6912
|
-
#
|
7049
|
+
# The JSON string that represents flow's content. For an example, see
|
7050
|
+
# [Example contact flow in Amazon Connect Flow language][1] in the
|
7051
|
+
# *Amazon Connect Administrator Guide*.
|
6913
7052
|
#
|
6914
7053
|
#
|
6915
7054
|
#
|
@@ -6934,23 +7073,23 @@ module Aws::Connect
|
|
6934
7073
|
req.send_request(options)
|
6935
7074
|
end
|
6936
7075
|
|
6937
|
-
# Updates metadata about specified
|
7076
|
+
# Updates metadata about specified flow.
|
6938
7077
|
#
|
6939
7078
|
# @option params [required, String] :instance_id
|
6940
7079
|
# The identifier of the Amazon Connect instance. You can find the
|
6941
7080
|
# instanceId in the ARN of the instance.
|
6942
7081
|
#
|
6943
7082
|
# @option params [required, String] :contact_flow_id
|
6944
|
-
# The identifier of the
|
7083
|
+
# The identifier of the flow.
|
6945
7084
|
#
|
6946
7085
|
# @option params [String] :name
|
6947
|
-
# TThe name of the
|
7086
|
+
# TThe name of the flow.
|
6948
7087
|
#
|
6949
7088
|
# @option params [String] :description
|
6950
|
-
# The description of the
|
7089
|
+
# The description of the flow.
|
6951
7090
|
#
|
6952
7091
|
# @option params [String] :contact_flow_state
|
6953
|
-
# The state of
|
7092
|
+
# The state of flow.
|
6954
7093
|
#
|
6955
7094
|
# @return [Struct] Returns an empty {Seahorse::Client::Response response}.
|
6956
7095
|
#
|
@@ -6973,7 +7112,7 @@ module Aws::Connect
|
|
6973
7112
|
req.send_request(options)
|
6974
7113
|
end
|
6975
7114
|
|
6976
|
-
# Updates specified
|
7115
|
+
# Updates specified flow module for the specified Amazon Connect
|
6977
7116
|
# instance.
|
6978
7117
|
#
|
6979
7118
|
# @option params [required, String] :instance_id
|
@@ -6981,10 +7120,10 @@ module Aws::Connect
|
|
6981
7120
|
# instanceId in the ARN of the instance.
|
6982
7121
|
#
|
6983
7122
|
# @option params [required, String] :contact_flow_module_id
|
6984
|
-
# The identifier of the
|
7123
|
+
# The identifier of the flow module.
|
6985
7124
|
#
|
6986
7125
|
# @option params [required, String] :content
|
6987
|
-
# The content of the
|
7126
|
+
# The content of the flow module.
|
6988
7127
|
#
|
6989
7128
|
# @return [Struct] Returns an empty {Seahorse::Client::Response response}.
|
6990
7129
|
#
|
@@ -7005,23 +7144,23 @@ module Aws::Connect
|
|
7005
7144
|
req.send_request(options)
|
7006
7145
|
end
|
7007
7146
|
|
7008
|
-
# Updates metadata about specified
|
7147
|
+
# Updates metadata about specified flow module.
|
7009
7148
|
#
|
7010
7149
|
# @option params [required, String] :instance_id
|
7011
7150
|
# The identifier of the Amazon Connect instance. You can find the
|
7012
7151
|
# instanceId in the ARN of the instance.
|
7013
7152
|
#
|
7014
7153
|
# @option params [required, String] :contact_flow_module_id
|
7015
|
-
# The identifier of the
|
7154
|
+
# The identifier of the flow module.
|
7016
7155
|
#
|
7017
7156
|
# @option params [String] :name
|
7018
|
-
# The name of the
|
7157
|
+
# The name of the flow module.
|
7019
7158
|
#
|
7020
7159
|
# @option params [String] :description
|
7021
|
-
# The description of the
|
7160
|
+
# The description of the flow module.
|
7022
7161
|
#
|
7023
7162
|
# @option params [String] :state
|
7024
|
-
# The state of
|
7163
|
+
# The state of flow module.
|
7025
7164
|
#
|
7026
7165
|
# @return [Struct] Returns an empty {Seahorse::Client::Response response}.
|
7027
7166
|
#
|
@@ -7044,10 +7183,10 @@ module Aws::Connect
|
|
7044
7183
|
req.send_request(options)
|
7045
7184
|
end
|
7046
7185
|
|
7047
|
-
# The name of the
|
7186
|
+
# The name of the flow.
|
7048
7187
|
#
|
7049
|
-
# You can also create and update
|
7050
|
-
#
|
7188
|
+
# You can also create and update flows using the [Amazon Connect Flow
|
7189
|
+
# language][1].
|
7051
7190
|
#
|
7052
7191
|
#
|
7053
7192
|
#
|
@@ -7057,13 +7196,13 @@ module Aws::Connect
|
|
7057
7196
|
# The identifier of the Amazon Connect instance.
|
7058
7197
|
#
|
7059
7198
|
# @option params [required, String] :contact_flow_id
|
7060
|
-
# The identifier of the
|
7199
|
+
# The identifier of the flow.
|
7061
7200
|
#
|
7062
7201
|
# @option params [String] :name
|
7063
|
-
# The name of the
|
7202
|
+
# The name of the flow.
|
7064
7203
|
#
|
7065
7204
|
# @option params [String] :description
|
7066
|
-
# The description of the
|
7205
|
+
# The description of the flow.
|
7067
7206
|
#
|
7068
7207
|
# @return [Struct] Returns an empty {Seahorse::Client::Response response}.
|
7069
7208
|
#
|
@@ -7097,8 +7236,8 @@ module Aws::Connect
|
|
7097
7236
|
#
|
7098
7237
|
# @option params [required, Time,DateTime,Date,Integer,String] :scheduled_time
|
7099
7238
|
# The timestamp, in Unix Epoch seconds format, at which to start running
|
7100
|
-
# the inbound
|
7101
|
-
#
|
7239
|
+
# the inbound flow. The scheduled time cannot be in the past. It must be
|
7240
|
+
# within up to 6 days in future.
|
7102
7241
|
#
|
7103
7242
|
# @return [Struct] Returns an empty {Seahorse::Client::Response response}.
|
7104
7243
|
#
|
@@ -8183,7 +8322,7 @@ module Aws::Connect
|
|
8183
8322
|
params: params,
|
8184
8323
|
config: config)
|
8185
8324
|
context[:gem_name] = 'aws-sdk-connect'
|
8186
|
-
context[:gem_version] = '1.
|
8325
|
+
context[:gem_version] = '1.75.0'
|
8187
8326
|
Seahorse::Client::Request.new(handlers, context)
|
8188
8327
|
end
|
8189
8328
|
|