aws-sdk-connect 1.74.0 → 1.75.0
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- checksums.yaml +4 -4
- data/CHANGELOG.md +5 -0
- data/VERSION +1 -1
- data/lib/aws-sdk-connect/client.rb +289 -150
- data/lib/aws-sdk-connect/client_api.rb +58 -0
- data/lib/aws-sdk-connect/types.rb +464 -151
- data/lib/aws-sdk-connect.rb +1 -1
- metadata +2 -2
@@ -600,8 +600,8 @@ module Aws::Connect
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req.send_request(options)
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end
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# Associates a
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#
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# Associates a flow with a phone number claimed to your Amazon Connect
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# instance.
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#
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# @option params [required, String] :phone_number_id
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# A unique identifier for the phone number.
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# instanceId in the ARN of the instance.
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#
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# @option params [required, String] :contact_flow_id
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# The identifier of the
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# The identifier of the flow.
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#
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# @return [Struct] Returns an empty {Seahorse::Client::Response response}.
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#
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# @option params [Hash<String,String>] :tags
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# The tags used to organize, track, or control access for this resource.
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# For example, \\\{ "tags": \\\{"key1":"value1",
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# "key2":"value2"\\} \\}.
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#
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# @option params [String] :client_token
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# A unique, case-sensitive identifier that you provide to ensure the
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#
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# @option params [Hash<String,String>] :tags
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# The tags used to organize, track, or control access for this resource.
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# For example, \\\{ "tags": \\\{"key1":"value1",
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# "key2":"value2"\\} \\}.
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#
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# @return [Types::CreateAgentStatusResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
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req.send_request(options)
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end
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# Creates a
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# Creates a flow for the specified Amazon Connect instance.
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#
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# You can also create and update
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#
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# You can also create and update flows using the [Amazon Connect Flow
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# language][1].
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#
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#
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# The identifier of the Amazon Connect instance.
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#
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# @option params [required, String] :name
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# The name of the
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# The name of the flow.
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#
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# @option params [required, String] :type
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# The type of the
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#
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# Administrator Guide*.
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# The type of the flow. For descriptions of the available types, see
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# [Choose a flow type][1] in the *Amazon Connect Administrator Guide*.
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#
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#
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#
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# [1]: https://docs.aws.amazon.com/connect/latest/adminguide/create-contact-flow.html#contact-flow-types
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#
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# @option params [String] :description
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# The description of the
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# The description of the flow.
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#
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# @option params [required, String] :content
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# The content of the
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# The content of the flow.
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#
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# @option params [Hash<String,String>] :tags
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#
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# The tags used to organize, track, or control access for this resource.
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# For example, \\\{ "tags": \\\{"key1":"value1",
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# "key2":"value2"\\} \\}.
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#
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# @return [Types::CreateContactFlowResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
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#
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end
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# Creates a
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# instance.
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# Creates a flow module for the specified Amazon Connect instance.
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#
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# @option params [required, String] :instance_id
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# The identifier of the Amazon Connect instance. You can find the
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# instanceId in the ARN of the instance.
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#
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# @option params [required, String] :name
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# The name of the
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# The name of the flow module.
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#
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# @option params [String] :description
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# The description of the
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# The description of the flow module.
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#
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# @option params [required, String] :content
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# The content of the
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# The content of the flow module.
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#
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# @option params [Hash<String,String>] :tags
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# The tags used to organize, track, or control access for this resource.
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# For example, \\\{ "tags": \\\{"key1":"value1",
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# "key2":"value2"\\} \\}.
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#
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# @option params [String] :client_token
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# A unique, case-sensitive identifier that you provide to ensure the
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#
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# @option params [Hash<String,String>] :tags
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# The tags used to organize, track, or control access for this resource.
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# For example, \\\{ "tags": \\\{"key1":"value1",
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# "key2":"value2"\\} \\}.
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#
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# @return [Types::CreateHoursOfOperationResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
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#
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# @option params [required, String] :integration_arn
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# The Amazon Resource Name (ARN) of the integration.
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#
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# <note markdown="1"> When integrating with Amazon Pinpoint, the Amazon Connect and Amazon
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# Pinpoint instances must be in the same account.
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#
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# </note>
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#
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# @option params [String] :source_application_url
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# The URL for the external application. This field is only required for
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# the EVENT integration type.
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# @option params [Hash<String,String>] :tags
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# The tags used to organize, track, or control access for this resource.
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# For example, \\\{ "tags": \\\{"key1":"value1",
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# "key2":"value2"\\} \\}.
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#
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# @return [Types::CreateIntegrationAssociationResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
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# @option params [Hash<String,String>] :tags
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# The tags used to organize, track, or control access for this resource.
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# For example, \\\{ "tags": \\\{"key1":"value1",
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# "key2":"value2"\\} \\}.
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# @return [Types::CreateQueueResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
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# The tags used to organize, track, or control access for this resource.
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# For example, \\\{ "tags": \\\{"key1":"value1",
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# "key2":"value2"\\} \\}.
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#
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# @return [Types::CreateQuickConnectResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
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# for this routing profile.
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# @option params [Hash<String,String>] :tags
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# The tags used to organize, track, or control access for this resource.
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# For example, \\\{ "tags": \\\{"key1":"value1",
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# "key2":"value2"\\} \\}.
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# @return [Types::CreateRoutingProfileResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
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# "key2":"value2"\\} \\}.
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# @return [Types::CreateSecurityProfileResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
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# @return [Types::CreateUseCaseResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
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# instanceId in the ARN of the instance.
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# "key2":"value2"\\} \\}.
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# @return [Types::CreateUserResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
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# "key2":"value2"\\} \\}.
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#
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# @return [Types::CreateUserHierarchyGroupResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
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# "key2":"value2"\\} \\}.
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# @return [Types::CreateVocabularyResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
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req.send_request(options)
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end
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# Deletes a
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# Deletes a flow for the specified Amazon Connect instance.
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#
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# @option params [required, String] :instance_id
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# The identifier of the Amazon Connect instance. You can find the
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# instanceId in the ARN of the instance.
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#
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# @option params [required, String] :contact_flow_id
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# The identifier of the
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# The identifier of the flow.
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# @return [Struct] Returns an empty {Seahorse::Client::Response response}.
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end
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# Deletes the specified
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# Deletes the specified flow module.
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# @option params [required, String] :instance_id
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# The identifier of the Amazon Connect instance. You can find the
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# instanceId in the ARN of the instance.
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#
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# @option params [required, String] :contact_flow_module_id
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# The identifier of the
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# The identifier of the flow module.
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# @return [Struct] Returns an empty {Seahorse::Client::Response response}.
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end
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# Describes the specified
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# Describes the specified flow.
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#
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# You can also create and update
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#
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# You can also create and update flows using the [Amazon Connect Flow
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# language][1].
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# The identifier of the Amazon Connect instance.
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# The identifier of the
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# The identifier of the flow.
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# @return [Types::DescribeContactFlowResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
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req.send_request(options)
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end
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# Describes the specified
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# Describes the specified flow module.
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#
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# @option params [required, String] :instance_id
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# The identifier of the Amazon Connect instance. You can find the
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# The identifier of the
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# The identifier of the flow module.
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# @return [Types::DescribeContactFlowModuleResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
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# change.
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# Remove the Lambda function from the dropdown options available in the
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# relevant
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# relevant flow blocks.
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#
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# @option params [required, String] :instance_id
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# The identifier of the Amazon Connect instance. You can find the
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req.send_request(options)
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# Removes the
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#
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# Removes the flow association from a phone number claimed to your
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# Amazon Connect instance, if a flow association exists.
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#
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# @option params [required, String] :phone_number_id
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# A unique identifier for the phone number.
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req.send_request(options)
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end
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# Provides information about the
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# Provides information about the flow modules for the specified Amazon
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# Connect instance.
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# The identifier of the Amazon Connect instance. You can find the
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# The maximum number of results to return per page.
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#
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# @option params [String] :contact_flow_module_state
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# The state of the
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# The state of the flow module.
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#
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# @return [Types::ListContactFlowModulesResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
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req.send_request(options)
|
4189
4220
|
end
|
4190
4221
|
|
4191
|
-
# Provides information about the
|
4192
|
-
#
|
4222
|
+
# Provides information about the flows for the specified Amazon Connect
|
4223
|
+
# instance.
|
4193
4224
|
#
|
4194
|
-
# You can also create and update
|
4195
|
-
#
|
4225
|
+
# You can also create and update flows using the [Amazon Connect Flow
|
4226
|
+
# language][1].
|
4196
4227
|
#
|
4197
|
-
# For more information about
|
4198
|
-
#
|
4228
|
+
# For more information about flows, see [Flows][2] in the *Amazon
|
4229
|
+
# Connect Administrator Guide*.
|
4199
4230
|
#
|
4200
4231
|
#
|
4201
4232
|
#
|
@@ -4207,7 +4238,7 @@ module Aws::Connect
|
|
4207
4238
|
# instanceId in the ARN of the instance.
|
4208
4239
|
#
|
4209
4240
|
# @option params [Array<String>] :contact_flow_types
|
4210
|
-
# The type of
|
4241
|
+
# The type of flow.
|
4211
4242
|
#
|
4212
4243
|
# @option params [String] :next_token
|
4213
4244
|
# The token for the next set of results. Use the value returned in the
|
@@ -4215,7 +4246,8 @@ module Aws::Connect
|
|
4215
4246
|
# results.
|
4216
4247
|
#
|
4217
4248
|
# @option params [Integer] :max_results
|
4218
|
-
# The maximum number of results to return per page.
|
4249
|
+
# The maximum number of results to return per page. The default
|
4250
|
+
# MaxResult size is 100.
|
4219
4251
|
#
|
4220
4252
|
# @return [Types::ListContactFlowsResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
4221
4253
|
#
|
@@ -4397,7 +4429,8 @@ module Aws::Connect
|
|
4397
4429
|
# results.
|
4398
4430
|
#
|
4399
4431
|
# @option params [Integer] :max_results
|
4400
|
-
# The maximum number of results to return per page.
|
4432
|
+
# The maximum number of results to return per page. The default
|
4433
|
+
# MaxResult size is 100.
|
4401
4434
|
#
|
4402
4435
|
# @return [Types::ListHoursOfOperationsResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
4403
4436
|
#
|
@@ -4656,7 +4689,7 @@ module Aws::Connect
|
|
4656
4689
|
# change.
|
4657
4690
|
#
|
4658
4691
|
# Returns a paginated list of all Lambda functions that display in the
|
4659
|
-
# dropdown options in the relevant
|
4692
|
+
# dropdown options in the relevant flow blocks.
|
4660
4693
|
#
|
4661
4694
|
# @option params [required, String] :instance_id
|
4662
4695
|
# The identifier of the Amazon Connect instance. You can find the
|
@@ -4777,7 +4810,8 @@ module Aws::Connect
|
|
4777
4810
|
# results.
|
4778
4811
|
#
|
4779
4812
|
# @option params [Integer] :max_results
|
4780
|
-
# The maximum number of results to return per page.
|
4813
|
+
# The maximum number of results to return per page. The default
|
4814
|
+
# MaxResult size is 100.
|
4781
4815
|
#
|
4782
4816
|
# @return [Types::ListPhoneNumbersResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
4783
4817
|
#
|
@@ -4899,7 +4933,8 @@ module Aws::Connect
|
|
4899
4933
|
# results.
|
4900
4934
|
#
|
4901
4935
|
# @option params [Integer] :max_results
|
4902
|
-
# The maximum number of results to return per page.
|
4936
|
+
# The maximum number of results to return per page. The default
|
4937
|
+
# MaxResult size is 100.
|
4903
4938
|
#
|
4904
4939
|
# @return [Types::ListPromptsResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
4905
4940
|
#
|
@@ -4951,7 +4986,8 @@ module Aws::Connect
|
|
4951
4986
|
# results.
|
4952
4987
|
#
|
4953
4988
|
# @option params [Integer] :max_results
|
4954
|
-
# The maximum number of results to return per page.
|
4989
|
+
# The maximum number of results to return per page. The default
|
4990
|
+
# MaxResult size is 100.
|
4955
4991
|
#
|
4956
4992
|
# @return [Types::ListQueueQuickConnectsResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
4957
4993
|
#
|
@@ -5015,7 +5051,8 @@ module Aws::Connect
|
|
5015
5051
|
# results.
|
5016
5052
|
#
|
5017
5053
|
# @option params [Integer] :max_results
|
5018
|
-
# The maximum number of results to return per page.
|
5054
|
+
# The maximum number of results to return per page. The default
|
5055
|
+
# MaxResult size is 100.
|
5019
5056
|
#
|
5020
5057
|
# @return [Types::ListQueuesResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
5021
5058
|
#
|
@@ -5064,7 +5101,8 @@ module Aws::Connect
|
|
5064
5101
|
# results.
|
5065
5102
|
#
|
5066
5103
|
# @option params [Integer] :max_results
|
5067
|
-
# The maximum number of results to return per page.
|
5104
|
+
# The maximum number of results to return per page. The default
|
5105
|
+
# MaxResult size is 100.
|
5068
5106
|
#
|
5069
5107
|
# @option params [Array<String>] :quick_connect_types
|
5070
5108
|
# The type of quick connect. In the Amazon Connect console, when you
|
@@ -5121,7 +5159,8 @@ module Aws::Connect
|
|
5121
5159
|
# results.
|
5122
5160
|
#
|
5123
5161
|
# @option params [Integer] :max_results
|
5124
|
-
# The maximum number of results to return per page.
|
5162
|
+
# The maximum number of results to return per page. The default
|
5163
|
+
# MaxResult size is 100.
|
5125
5164
|
#
|
5126
5165
|
# @return [Types::ListRoutingProfileQueuesResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
5127
5166
|
#
|
@@ -5181,7 +5220,8 @@ module Aws::Connect
|
|
5181
5220
|
# results.
|
5182
5221
|
#
|
5183
5222
|
# @option params [Integer] :max_results
|
5184
|
-
# The maximum number of results to return per page.
|
5223
|
+
# The maximum number of results to return per page. The default
|
5224
|
+
# MaxResult size is 100.
|
5185
5225
|
#
|
5186
5226
|
# @return [Types::ListRoutingProfilesResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
5187
5227
|
#
|
@@ -5336,7 +5376,8 @@ module Aws::Connect
|
|
5336
5376
|
# results.
|
5337
5377
|
#
|
5338
5378
|
# @option params [Integer] :max_results
|
5339
|
-
# The maximum number of results to return per page.
|
5379
|
+
# The maximum number of results to return per page. The default
|
5380
|
+
# MaxResult size is 100.
|
5340
5381
|
#
|
5341
5382
|
# @return [Types::ListSecurityProfilesResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
5342
5383
|
#
|
@@ -5542,7 +5583,8 @@ module Aws::Connect
|
|
5542
5583
|
# results.
|
5543
5584
|
#
|
5544
5585
|
# @option params [Integer] :max_results
|
5545
|
-
# The maximum number of results to return per page.
|
5586
|
+
# The maximum number of results to return per page. The default
|
5587
|
+
# MaxResult size is 100.
|
5546
5588
|
#
|
5547
5589
|
# @return [Types::ListUserHierarchyGroupsResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
5548
5590
|
#
|
@@ -5589,7 +5631,8 @@ module Aws::Connect
|
|
5589
5631
|
# results.
|
5590
5632
|
#
|
5591
5633
|
# @option params [Integer] :max_results
|
5592
|
-
# The maximum number of results to return per page.
|
5634
|
+
# The maximum number of results to return per page. The default
|
5635
|
+
# MaxResult size is 100.
|
5593
5636
|
#
|
5594
5637
|
# @return [Types::ListUsersResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
5595
5638
|
#
|
@@ -5790,6 +5833,107 @@ module Aws::Connect
|
|
5790
5833
|
req.send_request(options)
|
5791
5834
|
end
|
5792
5835
|
|
5836
|
+
# This API is in preview release for Amazon Connect and is subject to
|
5837
|
+
# change.
|
5838
|
+
#
|
5839
|
+
# Searches security profiles in an Amazon Connect instance, with
|
5840
|
+
# optional filtering.
|
5841
|
+
#
|
5842
|
+
# @option params [required, String] :instance_id
|
5843
|
+
# The identifier of the Amazon Connect instance. You can find the
|
5844
|
+
# instanceId in the ARN of the instance.
|
5845
|
+
#
|
5846
|
+
# @option params [String] :next_token
|
5847
|
+
# The token for the next set of results. Use the value returned in the
|
5848
|
+
# previous response in the next request to retrieve the next set of
|
5849
|
+
# results.
|
5850
|
+
#
|
5851
|
+
# @option params [Integer] :max_results
|
5852
|
+
# The maximum number of results to return per page.
|
5853
|
+
#
|
5854
|
+
# @option params [Types::SecurityProfileSearchCriteria] :search_criteria
|
5855
|
+
# The search criteria to be used to return security profiles.
|
5856
|
+
#
|
5857
|
+
# @option params [Types::SecurityProfilesSearchFilter] :search_filter
|
5858
|
+
# Filters to be applied to search results.
|
5859
|
+
#
|
5860
|
+
# @return [Types::SearchSecurityProfilesResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
5861
|
+
#
|
5862
|
+
# * {Types::SearchSecurityProfilesResponse#security_profiles #security_profiles} => Array<Types::SecurityProfileSearchSummary>
|
5863
|
+
# * {Types::SearchSecurityProfilesResponse#next_token #next_token} => String
|
5864
|
+
# * {Types::SearchSecurityProfilesResponse#approximate_total_count #approximate_total_count} => Integer
|
5865
|
+
#
|
5866
|
+
# The returned {Seahorse::Client::Response response} is a pageable response and is Enumerable. For details on usage see {Aws::PageableResponse PageableResponse}.
|
5867
|
+
#
|
5868
|
+
# @example Request syntax with placeholder values
|
5869
|
+
#
|
5870
|
+
# resp = client.search_security_profiles({
|
5871
|
+
# instance_id: "InstanceId", # required
|
5872
|
+
# next_token: "NextToken2500",
|
5873
|
+
# max_results: 1,
|
5874
|
+
# search_criteria: {
|
5875
|
+
# or_conditions: [
|
5876
|
+
# {
|
5877
|
+
# # recursive SecurityProfileSearchCriteria
|
5878
|
+
# },
|
5879
|
+
# ],
|
5880
|
+
# and_conditions: [
|
5881
|
+
# {
|
5882
|
+
# # recursive SecurityProfileSearchCriteria
|
5883
|
+
# },
|
5884
|
+
# ],
|
5885
|
+
# string_condition: {
|
5886
|
+
# field_name: "String",
|
5887
|
+
# value: "String",
|
5888
|
+
# comparison_type: "STARTS_WITH", # accepts STARTS_WITH, CONTAINS, EXACT
|
5889
|
+
# },
|
5890
|
+
# },
|
5891
|
+
# search_filter: {
|
5892
|
+
# tag_filter: {
|
5893
|
+
# or_conditions: [
|
5894
|
+
# [
|
5895
|
+
# {
|
5896
|
+
# tag_key: "String",
|
5897
|
+
# tag_value: "String",
|
5898
|
+
# },
|
5899
|
+
# ],
|
5900
|
+
# ],
|
5901
|
+
# and_conditions: [
|
5902
|
+
# {
|
5903
|
+
# tag_key: "String",
|
5904
|
+
# tag_value: "String",
|
5905
|
+
# },
|
5906
|
+
# ],
|
5907
|
+
# tag_condition: {
|
5908
|
+
# tag_key: "String",
|
5909
|
+
# tag_value: "String",
|
5910
|
+
# },
|
5911
|
+
# },
|
5912
|
+
# },
|
5913
|
+
# })
|
5914
|
+
#
|
5915
|
+
# @example Response structure
|
5916
|
+
#
|
5917
|
+
# resp.security_profiles #=> Array
|
5918
|
+
# resp.security_profiles[0].id #=> String
|
5919
|
+
# resp.security_profiles[0].organization_resource_id #=> String
|
5920
|
+
# resp.security_profiles[0].arn #=> String
|
5921
|
+
# resp.security_profiles[0].security_profile_name #=> String
|
5922
|
+
# resp.security_profiles[0].description #=> String
|
5923
|
+
# resp.security_profiles[0].tags #=> Hash
|
5924
|
+
# resp.security_profiles[0].tags["TagKey"] #=> String
|
5925
|
+
# resp.next_token #=> String
|
5926
|
+
# resp.approximate_total_count #=> Integer
|
5927
|
+
#
|
5928
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/SearchSecurityProfiles AWS API Documentation
|
5929
|
+
#
|
5930
|
+
# @overload search_security_profiles(params = {})
|
5931
|
+
# @param [Hash] params ({})
|
5932
|
+
def search_security_profiles(params = {}, options = {})
|
5933
|
+
req = build_request(:search_security_profiles, params)
|
5934
|
+
req.send_request(options)
|
5935
|
+
end
|
5936
|
+
|
5793
5937
|
# Searches users in an Amazon Connect instance, with optional filtering.
|
5794
5938
|
#
|
5795
5939
|
# @option params [String] :instance_id
|
@@ -5969,10 +6113,10 @@ module Aws::Connect
|
|
5969
6113
|
req.send_request(options)
|
5970
6114
|
end
|
5971
6115
|
|
5972
|
-
# Initiates a
|
5973
|
-
#
|
5974
|
-
#
|
5975
|
-
#
|
6116
|
+
# Initiates a flow to start a new chat for the customer. Response of
|
6117
|
+
# this API provides a token required to obtain credentials from the
|
6118
|
+
# [CreateParticipantConnection][1] API in the Amazon Connect Participant
|
6119
|
+
# Service.
|
5976
6120
|
#
|
5977
6121
|
# When a new chat contact is successfully created, clients must
|
5978
6122
|
# subscribe to the participant’s connection for the created chat within
|
@@ -6007,19 +6151,19 @@ module Aws::Connect
|
|
6007
6151
|
# instanceId in the ARN of the instance.
|
6008
6152
|
#
|
6009
6153
|
# @option params [required, String] :contact_flow_id
|
6010
|
-
# The identifier of the
|
6154
|
+
# The identifier of the flow for initiating the chat. To see the
|
6011
6155
|
# ContactFlowId in the Amazon Connect console user interface, on the
|
6012
|
-
# navigation menu go to **Routing**, **Contact Flows**. Choose the
|
6013
|
-
#
|
6014
|
-
# flow
|
6015
|
-
#
|
6156
|
+
# navigation menu go to **Routing**, **Contact Flows**. Choose the flow.
|
6157
|
+
# On the flow page, under the name of the flow, choose **Show additional
|
6158
|
+
# flow information**. The ContactFlowId is the last part of the ARN,
|
6159
|
+
# shown here in bold:
|
6016
6160
|
#
|
6017
6161
|
# arn:aws:connect:us-west-2:xxxxxxxxxxxx:instance/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx/contact-flow/**846ec553-a005-41c0-8341-xxxxxxxxxxxx**
|
6018
6162
|
#
|
6019
6163
|
# @option params [Hash<String,String>] :attributes
|
6020
6164
|
# A custom key-value pair using an attribute map. The attributes are
|
6021
|
-
# standard Amazon Connect attributes. They can be accessed in
|
6022
|
-
#
|
6165
|
+
# standard Amazon Connect attributes. They can be accessed in flows just
|
6166
|
+
# like any other contact attributes.
|
6023
6167
|
#
|
6024
6168
|
# There can be up to 32,768 UTF-8 bytes across all key-value pairs per
|
6025
6169
|
# contact. Attribute keys can include only alphanumeric, dash, and
|
@@ -6206,14 +6350,14 @@ module Aws::Connect
|
|
6206
6350
|
req.send_request(options)
|
6207
6351
|
end
|
6208
6352
|
|
6209
|
-
# Places an outbound call to a contact, and then initiates the
|
6210
|
-
#
|
6211
|
-
#
|
6353
|
+
# Places an outbound call to a contact, and then initiates the flow. It
|
6354
|
+
# performs the actions in the flow that's specified (in
|
6355
|
+
# `ContactFlowId`).
|
6212
6356
|
#
|
6213
6357
|
# Agents do not initiate the outbound API, which means that they do not
|
6214
|
-
# dial the contact. If the
|
6215
|
-
#
|
6216
|
-
#
|
6358
|
+
# dial the contact. If the flow places an outbound call to a contact,
|
6359
|
+
# and then puts the contact in queue, the call is then routed to the
|
6360
|
+
# agent, like any other inbound case.
|
6217
6361
|
#
|
6218
6362
|
# There is a 60-second dialing timeout for this operation. If the call
|
6219
6363
|
# is not connected after 60 seconds, it fails.
|
@@ -6227,25 +6371,25 @@ module Aws::Connect
|
|
6227
6371
|
#
|
6228
6372
|
# <note markdown="1"> Campaign calls are not allowed by default. Before you can make a call
|
6229
6373
|
# with `TrafficType` = `CAMPAIGN`, you must submit a service quota
|
6230
|
-
# increase request
|
6231
|
-
# Quotas][1] in the *Amazon Connect Administrator Guide*.
|
6374
|
+
# increase request to the quota [Amazon Connect campaigns][2].
|
6232
6375
|
#
|
6233
6376
|
# </note>
|
6234
6377
|
#
|
6235
6378
|
#
|
6236
6379
|
#
|
6237
6380
|
# [1]: https://docs.aws.amazon.com/connect/latest/adminguide/amazon-connect-service-limits.html
|
6381
|
+
# [2]: https://docs.aws.amazon.com/connect/latest/adminguide/amazon-connect-service-limits.html#outbound-communications-quotas
|
6238
6382
|
#
|
6239
6383
|
# @option params [required, String] :destination_phone_number
|
6240
6384
|
# The phone number of the customer, in E.164 format.
|
6241
6385
|
#
|
6242
6386
|
# @option params [required, String] :contact_flow_id
|
6243
|
-
# The identifier of the
|
6387
|
+
# The identifier of the flow for the outbound call. To see the
|
6244
6388
|
# ContactFlowId in the Amazon Connect console user interface, on the
|
6245
|
-
# navigation menu go to **Routing**, **Contact Flows**. Choose the
|
6246
|
-
#
|
6247
|
-
# flow
|
6248
|
-
#
|
6389
|
+
# navigation menu go to **Routing**, **Contact Flows**. Choose the flow.
|
6390
|
+
# On the flow page, under the name of the flow, choose **Show additional
|
6391
|
+
# flow information**. The ContactFlowId is the last part of the ARN,
|
6392
|
+
# shown here in bold:
|
6249
6393
|
#
|
6250
6394
|
# arn:aws:connect:us-west-2:xxxxxxxxxxxx:instance/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx/contact-flow/**846ec553-a005-41c0-8341-xxxxxxxxxxxx**
|
6251
6395
|
#
|
@@ -6269,13 +6413,13 @@ module Aws::Connect
|
|
6269
6413
|
# @option params [String] :queue_id
|
6270
6414
|
# The queue for the call. If you specify a queue, the phone displayed
|
6271
6415
|
# for caller ID is the phone number specified in the queue. If you do
|
6272
|
-
# not specify a queue, the queue defined in the
|
6273
|
-
#
|
6416
|
+
# not specify a queue, the queue defined in the flow is used. If you do
|
6417
|
+
# not specify a queue, you must specify a source phone number.
|
6274
6418
|
#
|
6275
6419
|
# @option params [Hash<String,String>] :attributes
|
6276
6420
|
# A custom key-value pair using an attribute map. The attributes are
|
6277
|
-
# standard Amazon Connect attributes, and can be accessed in
|
6278
|
-
#
|
6421
|
+
# standard Amazon Connect attributes, and can be accessed in flows just
|
6422
|
+
# like any other contact attributes.
|
6279
6423
|
#
|
6280
6424
|
# There can be up to 32,768 UTF-8 bytes across all key-value pairs per
|
6281
6425
|
# contact. Attribute keys can include only alphanumeric, dash, and
|
@@ -6331,7 +6475,7 @@ module Aws::Connect
|
|
6331
6475
|
req.send_request(options)
|
6332
6476
|
end
|
6333
6477
|
|
6334
|
-
# Initiates a
|
6478
|
+
# Initiates a flow to start a new task.
|
6335
6479
|
#
|
6336
6480
|
# @option params [required, String] :instance_id
|
6337
6481
|
# The identifier of the Amazon Connect instance. You can find the
|
@@ -6341,19 +6485,19 @@ module Aws::Connect
|
|
6341
6485
|
# The identifier of the previous chat, voice, or task contact.
|
6342
6486
|
#
|
6343
6487
|
# @option params [String] :contact_flow_id
|
6344
|
-
# The identifier of the
|
6345
|
-
#
|
6346
|
-
# navigation menu go to **Routing**, **Contact Flows**. Choose the
|
6347
|
-
#
|
6348
|
-
# flow
|
6349
|
-
#
|
6488
|
+
# The identifier of the flow for initiating the tasks. To see the
|
6489
|
+
# ContactFlowId in the Amazon Connect console user interface, on the
|
6490
|
+
# navigation menu go to **Routing**, **Contact Flows**. Choose the flow.
|
6491
|
+
# On the flow page, under the name of the flow, choose **Show additional
|
6492
|
+
# flow information**. The ContactFlowId is the last part of the ARN,
|
6493
|
+
# shown here in bold:
|
6350
6494
|
#
|
6351
6495
|
# arn:aws:connect:us-west-2:xxxxxxxxxxxx:instance/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx/contact-flow/**846ec553-a005-41c0-8341-xxxxxxxxxxxx**
|
6352
6496
|
#
|
6353
6497
|
# @option params [Hash<String,String>] :attributes
|
6354
6498
|
# A custom key-value pair using an attribute map. The attributes are
|
6355
|
-
# standard Amazon Connect attributes, and can be accessed in
|
6356
|
-
#
|
6499
|
+
# standard Amazon Connect attributes, and can be accessed in flows just
|
6500
|
+
# like any other contact attributes.
|
6357
6501
|
#
|
6358
6502
|
# There can be up to 32,768 UTF-8 bytes across all key-value pairs per
|
6359
6503
|
# contact. Attribute keys can include only alphanumeric, dash, and
|
@@ -6380,8 +6524,8 @@ module Aws::Connect
|
|
6380
6524
|
#
|
6381
6525
|
# @option params [Time,DateTime,Date,Integer,String] :scheduled_time
|
6382
6526
|
# The timestamp, in Unix Epoch seconds format, at which to start running
|
6383
|
-
# the inbound
|
6384
|
-
#
|
6527
|
+
# the inbound flow. The scheduled time cannot be in the past. It must be
|
6528
|
+
# within up to 6 days in future.
|
6385
6529
|
#
|
6386
6530
|
# @option params [String] :task_template_id
|
6387
6531
|
# A unique identifier for the task template.
|
@@ -6582,22 +6726,25 @@ module Aws::Connect
|
|
6582
6726
|
|
6583
6727
|
# Adds the specified tags to the specified resource.
|
6584
6728
|
#
|
6585
|
-
#
|
6586
|
-
# quick connects, contact flows, agent
|
6587
|
-
#
|
6729
|
+
# Some of the supported resource types are agents, routing profiles,
|
6730
|
+
# queues, quick connects, contact flows, agent statuses, hours of
|
6731
|
+
# operation, phone numbers, security profiles, and task templates. For a
|
6732
|
+
# complete list, see [Tagging resources in Amazon Connect][1].
|
6588
6733
|
#
|
6589
6734
|
# For sample policies that use tags, see [Amazon Connect Identity-Based
|
6590
|
-
# Policy Examples][
|
6735
|
+
# Policy Examples][2] in the *Amazon Connect Administrator Guide*.
|
6591
6736
|
#
|
6592
6737
|
#
|
6593
6738
|
#
|
6594
|
-
# [1]: https://docs.aws.amazon.com/connect/latest/adminguide/
|
6739
|
+
# [1]: https://docs.aws.amazon.com/connect/latest/adminguide/tagging.html
|
6740
|
+
# [2]: https://docs.aws.amazon.com/connect/latest/adminguide/security_iam_id-based-policy-examples.html
|
6595
6741
|
#
|
6596
6742
|
# @option params [required, String] :resource_arn
|
6597
6743
|
# The Amazon Resource Name (ARN) of the resource.
|
6598
6744
|
#
|
6599
6745
|
# @option params [required, Hash<String,String>] :tags
|
6600
|
-
#
|
6746
|
+
# The tags used to organize, track, or control access for this resource.
|
6747
|
+
# For example, \\\{ "tags": \\\{"key1":"value1",
|
6601
6748
|
# "key2":"value2"\\} \\}.
|
6602
6749
|
#
|
6603
6750
|
# @return [Struct] Returns an empty {Seahorse::Client::Response response}.
|
@@ -6622,10 +6769,10 @@ module Aws::Connect
|
|
6622
6769
|
|
6623
6770
|
# Transfers contacts from one agent or queue to another agent or queue
|
6624
6771
|
# at any point after a contact is created. You can transfer a contact to
|
6625
|
-
# another queue by providing the
|
6626
|
-
#
|
6627
|
-
#
|
6628
|
-
#
|
6772
|
+
# another queue by providing the flow which orchestrates the contact to
|
6773
|
+
# the destination queue. This gives you more control over contact
|
6774
|
+
# handling and helps you adhere to the service level agreement (SLA)
|
6775
|
+
# guaranteed to your customers.
|
6629
6776
|
#
|
6630
6777
|
# Note the following requirements:
|
6631
6778
|
#
|
@@ -6633,8 +6780,8 @@ module Aws::Connect
|
|
6633
6780
|
#
|
6634
6781
|
# * Do not use both `QueueId` and `UserId` in the same call.
|
6635
6782
|
#
|
6636
|
-
# * The following
|
6637
|
-
#
|
6783
|
+
# * The following flow types are supported: Inbound flow, Transfer to
|
6784
|
+
# agent flow, and Transfer to queue flow.
|
6638
6785
|
#
|
6639
6786
|
# * The `TransferContact` API can be called only on active contacts.
|
6640
6787
|
#
|
@@ -6654,7 +6801,7 @@ module Aws::Connect
|
|
6654
6801
|
# The identifier for the user.
|
6655
6802
|
#
|
6656
6803
|
# @option params [required, String] :contact_flow_id
|
6657
|
-
# The identifier of the
|
6804
|
+
# The identifier of the flow.
|
6658
6805
|
#
|
6659
6806
|
# @option params [String] :client_token
|
6660
6807
|
# A unique, case-sensitive identifier that you provide to ensure the
|
@@ -6837,18 +6984,10 @@ module Aws::Connect
|
|
6837
6984
|
# callers.
|
6838
6985
|
#
|
6839
6986
|
# Contact attributes are available in Amazon Connect for 24 months, and
|
6840
|
-
# are then deleted. For information about
|
6841
|
-
# size of the
|
6842
|
-
# the *Amazon Connect Administrator
|
6843
|
-
#
|
6844
|
-
# **Important:** You cannot use the operation to update attributes for
|
6845
|
-
# contacts that occurred prior to the release of the API, which was
|
6846
|
-
# September 12, 2018. You can update attributes only for contacts that
|
6847
|
-
# started after the release of the API. If you attempt to update
|
6848
|
-
# attributes for a contact that occurred prior to the release of the
|
6849
|
-
# API, a 400 error is returned. This applies also to queued callbacks
|
6850
|
-
# that were initiated prior to the release of the API but are still
|
6851
|
-
# active in your instance.
|
6987
|
+
# are then deleted. For information about contact record retention and
|
6988
|
+
# the maximum size of the contact record attributes section, see
|
6989
|
+
# [Feature specifications][1] in the *Amazon Connect Administrator
|
6990
|
+
# Guide*.
|
6852
6991
|
#
|
6853
6992
|
#
|
6854
6993
|
#
|
@@ -6864,7 +7003,7 @@ module Aws::Connect
|
|
6864
7003
|
#
|
6865
7004
|
# @option params [required, Hash<String,String>] :attributes
|
6866
7005
|
# The Amazon Connect attributes. These attributes can be accessed in
|
6867
|
-
#
|
7006
|
+
# flows just like any other contact attributes.
|
6868
7007
|
#
|
6869
7008
|
# You can have up to 32,768 UTF-8 bytes across all attributes for a
|
6870
7009
|
# contact. Attribute keys can include only alphanumeric, dash, and
|
@@ -6891,10 +7030,10 @@ module Aws::Connect
|
|
6891
7030
|
req.send_request(options)
|
6892
7031
|
end
|
6893
7032
|
|
6894
|
-
# Updates the specified
|
7033
|
+
# Updates the specified flow.
|
6895
7034
|
#
|
6896
|
-
# You can also create and update
|
6897
|
-
#
|
7035
|
+
# You can also create and update flows using the [Amazon Connect Flow
|
7036
|
+
# language][1].
|
6898
7037
|
#
|
6899
7038
|
#
|
6900
7039
|
#
|
@@ -6904,12 +7043,12 @@ module Aws::Connect
|
|
6904
7043
|
# The identifier of the Amazon Connect instance.
|
6905
7044
|
#
|
6906
7045
|
# @option params [required, String] :contact_flow_id
|
6907
|
-
# The identifier of the
|
7046
|
+
# The identifier of the flow.
|
6908
7047
|
#
|
6909
7048
|
# @option params [required, String] :content
|
6910
|
-
# The JSON string that represents
|
6911
|
-
#
|
6912
|
-
#
|
7049
|
+
# The JSON string that represents flow's content. For an example, see
|
7050
|
+
# [Example contact flow in Amazon Connect Flow language][1] in the
|
7051
|
+
# *Amazon Connect Administrator Guide*.
|
6913
7052
|
#
|
6914
7053
|
#
|
6915
7054
|
#
|
@@ -6934,23 +7073,23 @@ module Aws::Connect
|
|
6934
7073
|
req.send_request(options)
|
6935
7074
|
end
|
6936
7075
|
|
6937
|
-
# Updates metadata about specified
|
7076
|
+
# Updates metadata about specified flow.
|
6938
7077
|
#
|
6939
7078
|
# @option params [required, String] :instance_id
|
6940
7079
|
# The identifier of the Amazon Connect instance. You can find the
|
6941
7080
|
# instanceId in the ARN of the instance.
|
6942
7081
|
#
|
6943
7082
|
# @option params [required, String] :contact_flow_id
|
6944
|
-
# The identifier of the
|
7083
|
+
# The identifier of the flow.
|
6945
7084
|
#
|
6946
7085
|
# @option params [String] :name
|
6947
|
-
# TThe name of the
|
7086
|
+
# TThe name of the flow.
|
6948
7087
|
#
|
6949
7088
|
# @option params [String] :description
|
6950
|
-
# The description of the
|
7089
|
+
# The description of the flow.
|
6951
7090
|
#
|
6952
7091
|
# @option params [String] :contact_flow_state
|
6953
|
-
# The state of
|
7092
|
+
# The state of flow.
|
6954
7093
|
#
|
6955
7094
|
# @return [Struct] Returns an empty {Seahorse::Client::Response response}.
|
6956
7095
|
#
|
@@ -6973,7 +7112,7 @@ module Aws::Connect
|
|
6973
7112
|
req.send_request(options)
|
6974
7113
|
end
|
6975
7114
|
|
6976
|
-
# Updates specified
|
7115
|
+
# Updates specified flow module for the specified Amazon Connect
|
6977
7116
|
# instance.
|
6978
7117
|
#
|
6979
7118
|
# @option params [required, String] :instance_id
|
@@ -6981,10 +7120,10 @@ module Aws::Connect
|
|
6981
7120
|
# instanceId in the ARN of the instance.
|
6982
7121
|
#
|
6983
7122
|
# @option params [required, String] :contact_flow_module_id
|
6984
|
-
# The identifier of the
|
7123
|
+
# The identifier of the flow module.
|
6985
7124
|
#
|
6986
7125
|
# @option params [required, String] :content
|
6987
|
-
# The content of the
|
7126
|
+
# The content of the flow module.
|
6988
7127
|
#
|
6989
7128
|
# @return [Struct] Returns an empty {Seahorse::Client::Response response}.
|
6990
7129
|
#
|
@@ -7005,23 +7144,23 @@ module Aws::Connect
|
|
7005
7144
|
req.send_request(options)
|
7006
7145
|
end
|
7007
7146
|
|
7008
|
-
# Updates metadata about specified
|
7147
|
+
# Updates metadata about specified flow module.
|
7009
7148
|
#
|
7010
7149
|
# @option params [required, String] :instance_id
|
7011
7150
|
# The identifier of the Amazon Connect instance. You can find the
|
7012
7151
|
# instanceId in the ARN of the instance.
|
7013
7152
|
#
|
7014
7153
|
# @option params [required, String] :contact_flow_module_id
|
7015
|
-
# The identifier of the
|
7154
|
+
# The identifier of the flow module.
|
7016
7155
|
#
|
7017
7156
|
# @option params [String] :name
|
7018
|
-
# The name of the
|
7157
|
+
# The name of the flow module.
|
7019
7158
|
#
|
7020
7159
|
# @option params [String] :description
|
7021
|
-
# The description of the
|
7160
|
+
# The description of the flow module.
|
7022
7161
|
#
|
7023
7162
|
# @option params [String] :state
|
7024
|
-
# The state of
|
7163
|
+
# The state of flow module.
|
7025
7164
|
#
|
7026
7165
|
# @return [Struct] Returns an empty {Seahorse::Client::Response response}.
|
7027
7166
|
#
|
@@ -7044,10 +7183,10 @@ module Aws::Connect
|
|
7044
7183
|
req.send_request(options)
|
7045
7184
|
end
|
7046
7185
|
|
7047
|
-
# The name of the
|
7186
|
+
# The name of the flow.
|
7048
7187
|
#
|
7049
|
-
# You can also create and update
|
7050
|
-
#
|
7188
|
+
# You can also create and update flows using the [Amazon Connect Flow
|
7189
|
+
# language][1].
|
7051
7190
|
#
|
7052
7191
|
#
|
7053
7192
|
#
|
@@ -7057,13 +7196,13 @@ module Aws::Connect
|
|
7057
7196
|
# The identifier of the Amazon Connect instance.
|
7058
7197
|
#
|
7059
7198
|
# @option params [required, String] :contact_flow_id
|
7060
|
-
# The identifier of the
|
7199
|
+
# The identifier of the flow.
|
7061
7200
|
#
|
7062
7201
|
# @option params [String] :name
|
7063
|
-
# The name of the
|
7202
|
+
# The name of the flow.
|
7064
7203
|
#
|
7065
7204
|
# @option params [String] :description
|
7066
|
-
# The description of the
|
7205
|
+
# The description of the flow.
|
7067
7206
|
#
|
7068
7207
|
# @return [Struct] Returns an empty {Seahorse::Client::Response response}.
|
7069
7208
|
#
|
@@ -7097,8 +7236,8 @@ module Aws::Connect
|
|
7097
7236
|
#
|
7098
7237
|
# @option params [required, Time,DateTime,Date,Integer,String] :scheduled_time
|
7099
7238
|
# The timestamp, in Unix Epoch seconds format, at which to start running
|
7100
|
-
# the inbound
|
7101
|
-
#
|
7239
|
+
# the inbound flow. The scheduled time cannot be in the past. It must be
|
7240
|
+
# within up to 6 days in future.
|
7102
7241
|
#
|
7103
7242
|
# @return [Struct] Returns an empty {Seahorse::Client::Response response}.
|
7104
7243
|
#
|
@@ -8183,7 +8322,7 @@ module Aws::Connect
|
|
8183
8322
|
params: params,
|
8184
8323
|
config: config)
|
8185
8324
|
context[:gem_name] = 'aws-sdk-connect'
|
8186
|
-
context[:gem_version] = '1.
|
8325
|
+
context[:gem_version] = '1.75.0'
|
8187
8326
|
Seahorse::Client::Request.new(handlers, context)
|
8188
8327
|
end
|
8189
8328
|
|