aws-sdk-connect 1.73.0 → 1.76.0
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- checksums.yaml +4 -4
- data/CHANGELOG.md +15 -0
- data/VERSION +1 -1
- data/lib/aws-sdk-connect/client.rb +539 -159
- data/lib/aws-sdk-connect/client_api.rb +161 -0
- data/lib/aws-sdk-connect/types.rb +981 -175
- data/lib/aws-sdk-connect.rb +1 -1
- metadata +2 -2
@@ -600,8 +600,8 @@ module Aws::Connect
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req.send_request(options)
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end
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# Associates a
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#
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# Associates a flow with a phone number claimed to your Amazon Connect
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# instance.
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#
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# @option params [required, String] :phone_number_id
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# A unique identifier for the phone number.
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# instanceId in the ARN of the instance.
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#
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# @option params [required, String] :contact_flow_id
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# The identifier of the
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# The identifier of the flow.
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#
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# @return [Struct] Returns an empty {Seahorse::Client::Response response}.
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#
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#
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# @option params [Hash<String,String>] :tags
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# The tags used to organize, track, or control access for this resource.
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# For example, \\\{ "tags": \\\{"key1":"value1",
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# "key2":"value2"\\} \\}.
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#
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# @option params [String] :client_token
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# A unique, case-sensitive identifier that you provide to ensure the
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#
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# @option params [Hash<String,String>] :tags
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# The tags used to organize, track, or control access for this resource.
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# For example, \\\{ "tags": \\\{"key1":"value1",
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# "key2":"value2"\\} \\}.
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#
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# @return [Types::CreateAgentStatusResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
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req.send_request(options)
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end
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# Creates a
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# Creates a flow for the specified Amazon Connect instance.
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#
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# You can also create and update
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#
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# You can also create and update flows using the [Amazon Connect Flow
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# language][1].
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#
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#
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#
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# The identifier of the Amazon Connect instance.
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#
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# @option params [required, String] :name
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# The name of the
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# The name of the flow.
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#
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# @option params [required, String] :type
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# The type of the
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#
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# Administrator Guide*.
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# The type of the flow. For descriptions of the available types, see
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# [Choose a flow type][1] in the *Amazon Connect Administrator Guide*.
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#
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#
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#
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# [1]: https://docs.aws.amazon.com/connect/latest/adminguide/create-contact-flow.html#contact-flow-types
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#
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# @option params [String] :description
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# The description of the
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# The description of the flow.
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#
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# @option params [required, String] :content
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# The content of the
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# The content of the flow.
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#
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# @option params [Hash<String,String>] :tags
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# The tags used to organize, track, or control access for this resource.
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# For example, \\\{ "tags": \\\{"key1":"value1",
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# "key2":"value2"\\} \\}.
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#
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# @return [Types::CreateContactFlowResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
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#
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end
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# Creates a
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# instance.
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# Creates a flow module for the specified Amazon Connect instance.
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#
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# @option params [required, String] :instance_id
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# The identifier of the Amazon Connect instance. You can find the
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# instanceId in the ARN of the instance.
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#
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# @option params [required, String] :name
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# The name of the
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# The name of the flow module.
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#
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# @option params [String] :description
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# The description of the
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# The description of the flow module.
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#
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# @option params [required, String] :content
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# The content of the
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# The content of the flow module.
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# @option params [Hash<String,String>] :tags
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# The tags used to organize, track, or control access for this resource.
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# For example, \\\{ "tags": \\\{"key1":"value1",
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# "key2":"value2"\\} \\}.
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#
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# @option params [String] :client_token
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# A unique, case-sensitive identifier that you provide to ensure the
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#
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# @option params [Hash<String,String>] :tags
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# The tags used to organize, track, or control access for this resource.
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# For example, \\\{ "tags": \\\{"key1":"value1",
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# "key2":"value2"\\} \\}.
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#
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# @return [Types::CreateHoursOfOperationResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
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#
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# @option params [required, String] :integration_arn
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# The Amazon Resource Name (ARN) of the integration.
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#
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# <note markdown="1"> When integrating with Amazon Pinpoint, the Amazon Connect and Amazon
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# Pinpoint instances must be in the same account.
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#
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# </note>
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#
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# @option params [String] :source_application_url
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# The URL for the external application. This field is only required for
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# the EVENT integration type.
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# @option params [Hash<String,String>] :tags
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# The tags used to organize, track, or control access for this resource.
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# For example, \\\{ "tags": \\\{"key1":"value1",
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# "key2":"value2"\\} \\}.
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#
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# @return [Types::CreateIntegrationAssociationResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
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# @option params [Hash<String,String>] :tags
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# The tags used to organize, track, or control access for this resource.
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# For example, \\\{ "tags": \\\{"key1":"value1",
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# "key2":"value2"\\} \\}.
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#
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# @return [Types::CreateQueueResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
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# The tags used to organize, track, or control access for this resource.
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# For example, \\\{ "tags": \\\{"key1":"value1",
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# "key2":"value2"\\} \\}.
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#
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# @return [Types::CreateQuickConnectResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
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#
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# for this routing profile.
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# @option params [Hash<String,String>] :tags
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# The tags used to organize, track, or control access for this resource.
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# For example, \\\{ "tags": \\\{"key1":"value1",
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# "key2":"value2"\\} \\}.
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# @return [Types::CreateRoutingProfileResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
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# The description of the security profile.
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# @option params [Array<String>] :permissions
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# Permissions assigned to the security profile.
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# Permissions assigned to the security profile. For a list of valid
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# permissions, see [List of security profile permissions][1].
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#
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# [1]: https://docs.aws.amazon.com/connect/latest/adminguide/security-profile-list.html
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# @option params [required, String] :instance_id
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# The identifier of the Amazon Connect instance. You can find the
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# @return [Types::CreateSecurityProfileResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
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# @return [Types::CreateUseCaseResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
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# instanceId in the ARN of the instance.
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# "key2":"value2"\\} \\}.
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#
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# @return [Types::CreateUserResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
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#
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# @return [Types::CreateUserHierarchyGroupResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
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# The tags used to organize, track, or control access for this resource.
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# "key2":"value2"\\} \\}.
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#
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# @return [Types::CreateVocabularyResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
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req.send_request(options)
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# Deletes a
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# Deletes a flow for the specified Amazon Connect instance.
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#
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# @option params [required, String] :instance_id
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# The identifier of the Amazon Connect instance. You can find the
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# instanceId in the ARN of the instance.
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#
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# @option params [required, String] :contact_flow_id
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# The identifier of the
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# The identifier of the flow.
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# @return [Struct] Returns an empty {Seahorse::Client::Response response}.
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req.send_request(options)
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end
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# Deletes the specified
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# Deletes the specified flow module.
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#
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# @option params [required, String] :instance_id
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# The identifier of the Amazon Connect instance. You can find the
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# instanceId in the ARN of the instance.
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#
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# @option params [required, String] :contact_flow_module_id
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# The identifier of the
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# The identifier of the flow module.
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# @return [Struct] Returns an empty {Seahorse::Client::Response response}.
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#
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# Contact information remains available in Amazon Connect for 24 months,
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# and then it is deleted.
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#
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# Only data from November 12, 2021, and later is returned by this API.
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#
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# The identifier of the Amazon Connect instance. You can find the
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# instanceId in the ARN of the instance.
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req.send_request(options)
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end
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# Describes the specified
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# Describes the specified flow.
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#
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# You can also create and update
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#
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# You can also create and update flows using the [Amazon Connect Flow
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# language][1].
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# The identifier of the Amazon Connect instance.
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# The identifier of the
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# The identifier of the flow.
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# @return [Types::DescribeContactFlowResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
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req.send_request(options)
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end
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# Describes the specified
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# Describes the specified flow module.
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# instanceId in the ARN of the instance.
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#
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# The identifier of the
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# The identifier of the flow module.
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# @return [Types::DescribeContactFlowModuleResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
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#
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# resp = client.describe_instance_attribute({
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# instance_id: "InstanceId", # required
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# attribute_type: "INBOUND_CALLS", # required, accepts INBOUND_CALLS, OUTBOUND_CALLS, CONTACTFLOW_LOGS, CONTACT_LENS, AUTO_RESOLVE_BEST_VOICES, USE_CUSTOM_TTS_VOICES, EARLY_MEDIA, MULTI_PARTY_CONFERENCE
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# attribute_type: "INBOUND_CALLS", # required, accepts INBOUND_CALLS, OUTBOUND_CALLS, CONTACTFLOW_LOGS, CONTACT_LENS, AUTO_RESOLVE_BEST_VOICES, USE_CUSTOM_TTS_VOICES, EARLY_MEDIA, MULTI_PARTY_CONFERENCE, HIGH_VOLUME_OUTBOUND
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# })
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#
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# @example Response structure
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|
#
|
2481
|
-
# resp.attribute.attribute_type #=> String, one of "INBOUND_CALLS", "OUTBOUND_CALLS", "CONTACTFLOW_LOGS", "CONTACT_LENS", "AUTO_RESOLVE_BEST_VOICES", "USE_CUSTOM_TTS_VOICES", "EARLY_MEDIA", "MULTI_PARTY_CONFERENCE"
|
2519
|
+
# resp.attribute.attribute_type #=> String, one of "INBOUND_CALLS", "OUTBOUND_CALLS", "CONTACTFLOW_LOGS", "CONTACT_LENS", "AUTO_RESOLVE_BEST_VOICES", "USE_CUSTOM_TTS_VOICES", "EARLY_MEDIA", "MULTI_PARTY_CONFERENCE", "HIGH_VOLUME_OUTBOUND"
|
2482
2520
|
# resp.attribute.value #=> String
|
2483
2521
|
#
|
2484
2522
|
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/DescribeInstanceAttribute AWS API Documentation
|
@@ -2706,6 +2744,8 @@ module Aws::Connect
|
|
2706
2744
|
# resp.routing_profile.default_outbound_queue_id #=> String
|
2707
2745
|
# resp.routing_profile.tags #=> Hash
|
2708
2746
|
# resp.routing_profile.tags["TagKey"] #=> String
|
2747
|
+
# resp.routing_profile.number_of_associated_queues #=> Integer
|
2748
|
+
# resp.routing_profile.number_of_associated_users #=> Integer
|
2709
2749
|
#
|
2710
2750
|
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/DescribeRoutingProfile AWS API Documentation
|
2711
2751
|
#
|
@@ -3059,7 +3099,7 @@ module Aws::Connect
|
|
3059
3099
|
# change.
|
3060
3100
|
#
|
3061
3101
|
# Remove the Lambda function from the dropdown options available in the
|
3062
|
-
# relevant
|
3102
|
+
# relevant flow blocks.
|
3063
3103
|
#
|
3064
3104
|
# @option params [required, String] :instance_id
|
3065
3105
|
# The identifier of the Amazon Connect instance. You can find the
|
@@ -3122,8 +3162,8 @@ module Aws::Connect
|
|
3122
3162
|
req.send_request(options)
|
3123
3163
|
end
|
3124
3164
|
|
3125
|
-
# Removes the
|
3126
|
-
#
|
3165
|
+
# Removes the flow association from a phone number claimed to your
|
3166
|
+
# Amazon Connect instance, if a flow association exists.
|
3127
3167
|
#
|
3128
3168
|
# @option params [required, String] :phone_number_id
|
3129
3169
|
# A unique identifier for the phone number.
|
@@ -4086,7 +4126,8 @@ module Aws::Connect
|
|
4086
4126
|
# change.
|
4087
4127
|
#
|
4088
4128
|
# For the specified version of Amazon Lex, returns a paginated list of
|
4089
|
-
# all the Amazon Lex bots currently associated with the instance.
|
4129
|
+
# all the Amazon Lex bots currently associated with the instance. Use
|
4130
|
+
# this API to returns both Amazon Lex V1 and V2 bots.
|
4090
4131
|
#
|
4091
4132
|
# @option params [required, String] :instance_id
|
4092
4133
|
# The identifier of the Amazon Connect instance. You can find the
|
@@ -4136,8 +4177,8 @@ module Aws::Connect
|
|
4136
4177
|
req.send_request(options)
|
4137
4178
|
end
|
4138
4179
|
|
4139
|
-
# Provides information about the
|
4140
|
-
#
|
4180
|
+
# Provides information about the flow modules for the specified Amazon
|
4181
|
+
# Connect instance.
|
4141
4182
|
#
|
4142
4183
|
# @option params [required, String] :instance_id
|
4143
4184
|
# The identifier of the Amazon Connect instance. You can find the
|
@@ -4152,7 +4193,7 @@ module Aws::Connect
|
|
4152
4193
|
# The maximum number of results to return per page.
|
4153
4194
|
#
|
4154
4195
|
# @option params [String] :contact_flow_module_state
|
4155
|
-
# The state of the
|
4196
|
+
# The state of the flow module.
|
4156
4197
|
#
|
4157
4198
|
# @return [Types::ListContactFlowModulesResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
4158
4199
|
#
|
@@ -4188,14 +4229,14 @@ module Aws::Connect
|
|
4188
4229
|
req.send_request(options)
|
4189
4230
|
end
|
4190
4231
|
|
4191
|
-
# Provides information about the
|
4192
|
-
#
|
4232
|
+
# Provides information about the flows for the specified Amazon Connect
|
4233
|
+
# instance.
|
4193
4234
|
#
|
4194
|
-
# You can also create and update
|
4195
|
-
#
|
4235
|
+
# You can also create and update flows using the [Amazon Connect Flow
|
4236
|
+
# language][1].
|
4196
4237
|
#
|
4197
|
-
# For more information about
|
4198
|
-
#
|
4238
|
+
# For more information about flows, see [Flows][2] in the *Amazon
|
4239
|
+
# Connect Administrator Guide*.
|
4199
4240
|
#
|
4200
4241
|
#
|
4201
4242
|
#
|
@@ -4207,7 +4248,7 @@ module Aws::Connect
|
|
4207
4248
|
# instanceId in the ARN of the instance.
|
4208
4249
|
#
|
4209
4250
|
# @option params [Array<String>] :contact_flow_types
|
4210
|
-
# The type of
|
4251
|
+
# The type of flow.
|
4211
4252
|
#
|
4212
4253
|
# @option params [String] :next_token
|
4213
4254
|
# The token for the next set of results. Use the value returned in the
|
@@ -4215,7 +4256,8 @@ module Aws::Connect
|
|
4215
4256
|
# results.
|
4216
4257
|
#
|
4217
4258
|
# @option params [Integer] :max_results
|
4218
|
-
# The maximum number of results to return per page.
|
4259
|
+
# The maximum number of results to return per page. The default
|
4260
|
+
# MaxResult size is 100.
|
4219
4261
|
#
|
4220
4262
|
# @return [Types::ListContactFlowsResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
4221
4263
|
#
|
@@ -4397,7 +4439,8 @@ module Aws::Connect
|
|
4397
4439
|
# results.
|
4398
4440
|
#
|
4399
4441
|
# @option params [Integer] :max_results
|
4400
|
-
# The maximum number of results to return per page.
|
4442
|
+
# The maximum number of results to return per page. The default
|
4443
|
+
# MaxResult size is 100.
|
4401
4444
|
#
|
4402
4445
|
# @return [Types::ListHoursOfOperationsResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
4403
4446
|
#
|
@@ -4467,7 +4510,7 @@ module Aws::Connect
|
|
4467
4510
|
# @example Response structure
|
4468
4511
|
#
|
4469
4512
|
# resp.attributes #=> Array
|
4470
|
-
# resp.attributes[0].attribute_type #=> String, one of "INBOUND_CALLS", "OUTBOUND_CALLS", "CONTACTFLOW_LOGS", "CONTACT_LENS", "AUTO_RESOLVE_BEST_VOICES", "USE_CUSTOM_TTS_VOICES", "EARLY_MEDIA", "MULTI_PARTY_CONFERENCE"
|
4513
|
+
# resp.attributes[0].attribute_type #=> String, one of "INBOUND_CALLS", "OUTBOUND_CALLS", "CONTACTFLOW_LOGS", "CONTACT_LENS", "AUTO_RESOLVE_BEST_VOICES", "USE_CUSTOM_TTS_VOICES", "EARLY_MEDIA", "MULTI_PARTY_CONFERENCE", "HIGH_VOLUME_OUTBOUND"
|
4471
4514
|
# resp.attributes[0].value #=> String
|
4472
4515
|
# resp.next_token #=> String
|
4473
4516
|
#
|
@@ -4656,7 +4699,7 @@ module Aws::Connect
|
|
4656
4699
|
# change.
|
4657
4700
|
#
|
4658
4701
|
# Returns a paginated list of all Lambda functions that display in the
|
4659
|
-
# dropdown options in the relevant
|
4702
|
+
# dropdown options in the relevant flow blocks.
|
4660
4703
|
#
|
4661
4704
|
# @option params [required, String] :instance_id
|
4662
4705
|
# The identifier of the Amazon Connect instance. You can find the
|
@@ -4703,8 +4746,13 @@ module Aws::Connect
|
|
4703
4746
|
# This API is in preview release for Amazon Connect and is subject to
|
4704
4747
|
# change.
|
4705
4748
|
#
|
4706
|
-
# Returns a paginated list of all the Amazon Lex bots currently
|
4707
|
-
# associated with the instance.
|
4749
|
+
# Returns a paginated list of all the Amazon Lex V1 bots currently
|
4750
|
+
# associated with the instance. To return both Amazon Lex V1 and V2
|
4751
|
+
# bots, use the [ListBots][1] API.
|
4752
|
+
#
|
4753
|
+
#
|
4754
|
+
#
|
4755
|
+
# [1]: https://docs.aws.amazon.com/connect/latest/APIReference/API_ListBots.html
|
4708
4756
|
#
|
4709
4757
|
# @option params [required, String] :instance_id
|
4710
4758
|
# The identifier of the Amazon Connect instance. You can find the
|
@@ -4777,7 +4825,8 @@ module Aws::Connect
|
|
4777
4825
|
# results.
|
4778
4826
|
#
|
4779
4827
|
# @option params [Integer] :max_results
|
4780
|
-
# The maximum number of results to return per page.
|
4828
|
+
# The maximum number of results to return per page. The default
|
4829
|
+
# MaxResult size is 100.
|
4781
4830
|
#
|
4782
4831
|
# @return [Types::ListPhoneNumbersResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
4783
4832
|
#
|
@@ -4899,7 +4948,8 @@ module Aws::Connect
|
|
4899
4948
|
# results.
|
4900
4949
|
#
|
4901
4950
|
# @option params [Integer] :max_results
|
4902
|
-
# The maximum number of results to return per page.
|
4951
|
+
# The maximum number of results to return per page. The default
|
4952
|
+
# MaxResult size is 100.
|
4903
4953
|
#
|
4904
4954
|
# @return [Types::ListPromptsResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
4905
4955
|
#
|
@@ -4951,7 +5001,8 @@ module Aws::Connect
|
|
4951
5001
|
# results.
|
4952
5002
|
#
|
4953
5003
|
# @option params [Integer] :max_results
|
4954
|
-
# The maximum number of results to return per page.
|
5004
|
+
# The maximum number of results to return per page. The default
|
5005
|
+
# MaxResult size is 100.
|
4955
5006
|
#
|
4956
5007
|
# @return [Types::ListQueueQuickConnectsResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
4957
5008
|
#
|
@@ -5015,7 +5066,8 @@ module Aws::Connect
|
|
5015
5066
|
# results.
|
5016
5067
|
#
|
5017
5068
|
# @option params [Integer] :max_results
|
5018
|
-
# The maximum number of results to return per page.
|
5069
|
+
# The maximum number of results to return per page. The default
|
5070
|
+
# MaxResult size is 100.
|
5019
5071
|
#
|
5020
5072
|
# @return [Types::ListQueuesResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
5021
5073
|
#
|
@@ -5064,7 +5116,8 @@ module Aws::Connect
|
|
5064
5116
|
# results.
|
5065
5117
|
#
|
5066
5118
|
# @option params [Integer] :max_results
|
5067
|
-
# The maximum number of results to return per page.
|
5119
|
+
# The maximum number of results to return per page. The default
|
5120
|
+
# MaxResult size is 100.
|
5068
5121
|
#
|
5069
5122
|
# @option params [Array<String>] :quick_connect_types
|
5070
5123
|
# The type of quick connect. In the Amazon Connect console, when you
|
@@ -5121,7 +5174,8 @@ module Aws::Connect
|
|
5121
5174
|
# results.
|
5122
5175
|
#
|
5123
5176
|
# @option params [Integer] :max_results
|
5124
|
-
# The maximum number of results to return per page.
|
5177
|
+
# The maximum number of results to return per page. The default
|
5178
|
+
# MaxResult size is 100.
|
5125
5179
|
#
|
5126
5180
|
# @return [Types::ListRoutingProfileQueuesResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
5127
5181
|
#
|
@@ -5181,7 +5235,8 @@ module Aws::Connect
|
|
5181
5235
|
# results.
|
5182
5236
|
#
|
5183
5237
|
# @option params [Integer] :max_results
|
5184
|
-
# The maximum number of results to return per page.
|
5238
|
+
# The maximum number of results to return per page. The default
|
5239
|
+
# MaxResult size is 100.
|
5185
5240
|
#
|
5186
5241
|
# @return [Types::ListRoutingProfilesResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
5187
5242
|
#
|
@@ -5336,7 +5391,8 @@ module Aws::Connect
|
|
5336
5391
|
# results.
|
5337
5392
|
#
|
5338
5393
|
# @option params [Integer] :max_results
|
5339
|
-
# The maximum number of results to return per page.
|
5394
|
+
# The maximum number of results to return per page. The default
|
5395
|
+
# MaxResult size is 100.
|
5340
5396
|
#
|
5341
5397
|
# @return [Types::ListSecurityProfilesResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
5342
5398
|
#
|
@@ -5542,7 +5598,8 @@ module Aws::Connect
|
|
5542
5598
|
# results.
|
5543
5599
|
#
|
5544
5600
|
# @option params [Integer] :max_results
|
5545
|
-
# The maximum number of results to return per page.
|
5601
|
+
# The maximum number of results to return per page. The default
|
5602
|
+
# MaxResult size is 100.
|
5546
5603
|
#
|
5547
5604
|
# @return [Types::ListUserHierarchyGroupsResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
5548
5605
|
#
|
@@ -5589,7 +5646,8 @@ module Aws::Connect
|
|
5589
5646
|
# results.
|
5590
5647
|
#
|
5591
5648
|
# @option params [Integer] :max_results
|
5592
|
-
# The maximum number of results to return per page.
|
5649
|
+
# The maximum number of results to return per page. The default
|
5650
|
+
# MaxResult size is 100.
|
5593
5651
|
#
|
5594
5652
|
# @return [Types::ListUsersResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
5595
5653
|
#
|
@@ -5790,6 +5848,321 @@ module Aws::Connect
|
|
5790
5848
|
req.send_request(options)
|
5791
5849
|
end
|
5792
5850
|
|
5851
|
+
# This API is in preview release for Amazon Connect and is subject to
|
5852
|
+
# change.
|
5853
|
+
#
|
5854
|
+
# Searches queues in an Amazon Connect instance, with optional
|
5855
|
+
# filtering.
|
5856
|
+
#
|
5857
|
+
# @option params [required, String] :instance_id
|
5858
|
+
# The identifier of the Amazon Connect instance. You can find the
|
5859
|
+
# instanceId in the ARN of the instance.
|
5860
|
+
#
|
5861
|
+
# @option params [String] :next_token
|
5862
|
+
# The token for the next set of results. Use the value returned in the
|
5863
|
+
# previous response in the next request to retrieve the next set of
|
5864
|
+
# results.
|
5865
|
+
#
|
5866
|
+
# @option params [Integer] :max_results
|
5867
|
+
# The maximum number of results to return per page.
|
5868
|
+
#
|
5869
|
+
# @option params [Types::QueueSearchFilter] :search_filter
|
5870
|
+
# Filters to be applied to search results.
|
5871
|
+
#
|
5872
|
+
# @option params [Types::QueueSearchCriteria] :search_criteria
|
5873
|
+
# The search criteria to be used to return queues.
|
5874
|
+
#
|
5875
|
+
# @return [Types::SearchQueuesResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
5876
|
+
#
|
5877
|
+
# * {Types::SearchQueuesResponse#queues #queues} => Array<Types::Queue>
|
5878
|
+
# * {Types::SearchQueuesResponse#next_token #next_token} => String
|
5879
|
+
# * {Types::SearchQueuesResponse#approximate_total_count #approximate_total_count} => Integer
|
5880
|
+
#
|
5881
|
+
# The returned {Seahorse::Client::Response response} is a pageable response and is Enumerable. For details on usage see {Aws::PageableResponse PageableResponse}.
|
5882
|
+
#
|
5883
|
+
# @example Request syntax with placeholder values
|
5884
|
+
#
|
5885
|
+
# resp = client.search_queues({
|
5886
|
+
# instance_id: "InstanceId", # required
|
5887
|
+
# next_token: "NextToken2500",
|
5888
|
+
# max_results: 1,
|
5889
|
+
# search_filter: {
|
5890
|
+
# tag_filter: {
|
5891
|
+
# or_conditions: [
|
5892
|
+
# [
|
5893
|
+
# {
|
5894
|
+
# tag_key: "String",
|
5895
|
+
# tag_value: "String",
|
5896
|
+
# },
|
5897
|
+
# ],
|
5898
|
+
# ],
|
5899
|
+
# and_conditions: [
|
5900
|
+
# {
|
5901
|
+
# tag_key: "String",
|
5902
|
+
# tag_value: "String",
|
5903
|
+
# },
|
5904
|
+
# ],
|
5905
|
+
# tag_condition: {
|
5906
|
+
# tag_key: "String",
|
5907
|
+
# tag_value: "String",
|
5908
|
+
# },
|
5909
|
+
# },
|
5910
|
+
# },
|
5911
|
+
# search_criteria: {
|
5912
|
+
# or_conditions: [
|
5913
|
+
# {
|
5914
|
+
# # recursive QueueSearchCriteria
|
5915
|
+
# },
|
5916
|
+
# ],
|
5917
|
+
# and_conditions: [
|
5918
|
+
# {
|
5919
|
+
# # recursive QueueSearchCriteria
|
5920
|
+
# },
|
5921
|
+
# ],
|
5922
|
+
# string_condition: {
|
5923
|
+
# field_name: "String",
|
5924
|
+
# value: "String",
|
5925
|
+
# comparison_type: "STARTS_WITH", # accepts STARTS_WITH, CONTAINS, EXACT
|
5926
|
+
# },
|
5927
|
+
# queue_type_condition: "STANDARD", # accepts STANDARD
|
5928
|
+
# },
|
5929
|
+
# })
|
5930
|
+
#
|
5931
|
+
# @example Response structure
|
5932
|
+
#
|
5933
|
+
# resp.queues #=> Array
|
5934
|
+
# resp.queues[0].name #=> String
|
5935
|
+
# resp.queues[0].queue_arn #=> String
|
5936
|
+
# resp.queues[0].queue_id #=> String
|
5937
|
+
# resp.queues[0].description #=> String
|
5938
|
+
# resp.queues[0].outbound_caller_config.outbound_caller_id_name #=> String
|
5939
|
+
# resp.queues[0].outbound_caller_config.outbound_caller_id_number_id #=> String
|
5940
|
+
# resp.queues[0].outbound_caller_config.outbound_flow_id #=> String
|
5941
|
+
# resp.queues[0].hours_of_operation_id #=> String
|
5942
|
+
# resp.queues[0].max_contacts #=> Integer
|
5943
|
+
# resp.queues[0].status #=> String, one of "ENABLED", "DISABLED"
|
5944
|
+
# resp.queues[0].tags #=> Hash
|
5945
|
+
# resp.queues[0].tags["TagKey"] #=> String
|
5946
|
+
# resp.next_token #=> String
|
5947
|
+
# resp.approximate_total_count #=> Integer
|
5948
|
+
#
|
5949
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/SearchQueues AWS API Documentation
|
5950
|
+
#
|
5951
|
+
# @overload search_queues(params = {})
|
5952
|
+
# @param [Hash] params ({})
|
5953
|
+
def search_queues(params = {}, options = {})
|
5954
|
+
req = build_request(:search_queues, params)
|
5955
|
+
req.send_request(options)
|
5956
|
+
end
|
5957
|
+
|
5958
|
+
# This API is in preview release for Amazon Connect and is subject to
|
5959
|
+
# change.
|
5960
|
+
#
|
5961
|
+
# Searches routing profiles in an Amazon Connect instance, with optional
|
5962
|
+
# filtering.
|
5963
|
+
#
|
5964
|
+
# @option params [required, String] :instance_id
|
5965
|
+
# The identifier of the Amazon Connect instance. You can find the
|
5966
|
+
# instanceId in the ARN of the instance.
|
5967
|
+
#
|
5968
|
+
# @option params [String] :next_token
|
5969
|
+
# The token for the next set of results. Use the value returned in the
|
5970
|
+
# previous response in the next request to retrieve the next set of
|
5971
|
+
# results.
|
5972
|
+
#
|
5973
|
+
# @option params [Integer] :max_results
|
5974
|
+
# The maximum number of results to return per page.
|
5975
|
+
#
|
5976
|
+
# @option params [Types::RoutingProfileSearchFilter] :search_filter
|
5977
|
+
# Filters to be applied to search results.
|
5978
|
+
#
|
5979
|
+
# @option params [Types::RoutingProfileSearchCriteria] :search_criteria
|
5980
|
+
# The search criteria to be used to return routing profiles.
|
5981
|
+
#
|
5982
|
+
# @return [Types::SearchRoutingProfilesResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
5983
|
+
#
|
5984
|
+
# * {Types::SearchRoutingProfilesResponse#routing_profiles #routing_profiles} => Array<Types::RoutingProfile>
|
5985
|
+
# * {Types::SearchRoutingProfilesResponse#next_token #next_token} => String
|
5986
|
+
# * {Types::SearchRoutingProfilesResponse#approximate_total_count #approximate_total_count} => Integer
|
5987
|
+
#
|
5988
|
+
# The returned {Seahorse::Client::Response response} is a pageable response and is Enumerable. For details on usage see {Aws::PageableResponse PageableResponse}.
|
5989
|
+
#
|
5990
|
+
# @example Request syntax with placeholder values
|
5991
|
+
#
|
5992
|
+
# resp = client.search_routing_profiles({
|
5993
|
+
# instance_id: "InstanceId", # required
|
5994
|
+
# next_token: "NextToken2500",
|
5995
|
+
# max_results: 1,
|
5996
|
+
# search_filter: {
|
5997
|
+
# tag_filter: {
|
5998
|
+
# or_conditions: [
|
5999
|
+
# [
|
6000
|
+
# {
|
6001
|
+
# tag_key: "String",
|
6002
|
+
# tag_value: "String",
|
6003
|
+
# },
|
6004
|
+
# ],
|
6005
|
+
# ],
|
6006
|
+
# and_conditions: [
|
6007
|
+
# {
|
6008
|
+
# tag_key: "String",
|
6009
|
+
# tag_value: "String",
|
6010
|
+
# },
|
6011
|
+
# ],
|
6012
|
+
# tag_condition: {
|
6013
|
+
# tag_key: "String",
|
6014
|
+
# tag_value: "String",
|
6015
|
+
# },
|
6016
|
+
# },
|
6017
|
+
# },
|
6018
|
+
# search_criteria: {
|
6019
|
+
# or_conditions: [
|
6020
|
+
# {
|
6021
|
+
# # recursive RoutingProfileSearchCriteria
|
6022
|
+
# },
|
6023
|
+
# ],
|
6024
|
+
# and_conditions: [
|
6025
|
+
# {
|
6026
|
+
# # recursive RoutingProfileSearchCriteria
|
6027
|
+
# },
|
6028
|
+
# ],
|
6029
|
+
# string_condition: {
|
6030
|
+
# field_name: "String",
|
6031
|
+
# value: "String",
|
6032
|
+
# comparison_type: "STARTS_WITH", # accepts STARTS_WITH, CONTAINS, EXACT
|
6033
|
+
# },
|
6034
|
+
# },
|
6035
|
+
# })
|
6036
|
+
#
|
6037
|
+
# @example Response structure
|
6038
|
+
#
|
6039
|
+
# resp.routing_profiles #=> Array
|
6040
|
+
# resp.routing_profiles[0].instance_id #=> String
|
6041
|
+
# resp.routing_profiles[0].name #=> String
|
6042
|
+
# resp.routing_profiles[0].routing_profile_arn #=> String
|
6043
|
+
# resp.routing_profiles[0].routing_profile_id #=> String
|
6044
|
+
# resp.routing_profiles[0].description #=> String
|
6045
|
+
# resp.routing_profiles[0].media_concurrencies #=> Array
|
6046
|
+
# resp.routing_profiles[0].media_concurrencies[0].channel #=> String, one of "VOICE", "CHAT", "TASK"
|
6047
|
+
# resp.routing_profiles[0].media_concurrencies[0].concurrency #=> Integer
|
6048
|
+
# resp.routing_profiles[0].default_outbound_queue_id #=> String
|
6049
|
+
# resp.routing_profiles[0].tags #=> Hash
|
6050
|
+
# resp.routing_profiles[0].tags["TagKey"] #=> String
|
6051
|
+
# resp.routing_profiles[0].number_of_associated_queues #=> Integer
|
6052
|
+
# resp.routing_profiles[0].number_of_associated_users #=> Integer
|
6053
|
+
# resp.next_token #=> String
|
6054
|
+
# resp.approximate_total_count #=> Integer
|
6055
|
+
#
|
6056
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/SearchRoutingProfiles AWS API Documentation
|
6057
|
+
#
|
6058
|
+
# @overload search_routing_profiles(params = {})
|
6059
|
+
# @param [Hash] params ({})
|
6060
|
+
def search_routing_profiles(params = {}, options = {})
|
6061
|
+
req = build_request(:search_routing_profiles, params)
|
6062
|
+
req.send_request(options)
|
6063
|
+
end
|
6064
|
+
|
6065
|
+
# This API is in preview release for Amazon Connect and is subject to
|
6066
|
+
# change.
|
6067
|
+
#
|
6068
|
+
# Searches security profiles in an Amazon Connect instance, with
|
6069
|
+
# optional filtering.
|
6070
|
+
#
|
6071
|
+
# @option params [required, String] :instance_id
|
6072
|
+
# The identifier of the Amazon Connect instance. You can find the
|
6073
|
+
# instanceId in the ARN of the instance.
|
6074
|
+
#
|
6075
|
+
# @option params [String] :next_token
|
6076
|
+
# The token for the next set of results. Use the value returned in the
|
6077
|
+
# previous response in the next request to retrieve the next set of
|
6078
|
+
# results.
|
6079
|
+
#
|
6080
|
+
# @option params [Integer] :max_results
|
6081
|
+
# The maximum number of results to return per page.
|
6082
|
+
#
|
6083
|
+
# @option params [Types::SecurityProfileSearchCriteria] :search_criteria
|
6084
|
+
# The search criteria to be used to return security profiles.
|
6085
|
+
#
|
6086
|
+
# @option params [Types::SecurityProfilesSearchFilter] :search_filter
|
6087
|
+
# Filters to be applied to search results.
|
6088
|
+
#
|
6089
|
+
# @return [Types::SearchSecurityProfilesResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
6090
|
+
#
|
6091
|
+
# * {Types::SearchSecurityProfilesResponse#security_profiles #security_profiles} => Array<Types::SecurityProfileSearchSummary>
|
6092
|
+
# * {Types::SearchSecurityProfilesResponse#next_token #next_token} => String
|
6093
|
+
# * {Types::SearchSecurityProfilesResponse#approximate_total_count #approximate_total_count} => Integer
|
6094
|
+
#
|
6095
|
+
# The returned {Seahorse::Client::Response response} is a pageable response and is Enumerable. For details on usage see {Aws::PageableResponse PageableResponse}.
|
6096
|
+
#
|
6097
|
+
# @example Request syntax with placeholder values
|
6098
|
+
#
|
6099
|
+
# resp = client.search_security_profiles({
|
6100
|
+
# instance_id: "InstanceId", # required
|
6101
|
+
# next_token: "NextToken2500",
|
6102
|
+
# max_results: 1,
|
6103
|
+
# search_criteria: {
|
6104
|
+
# or_conditions: [
|
6105
|
+
# {
|
6106
|
+
# # recursive SecurityProfileSearchCriteria
|
6107
|
+
# },
|
6108
|
+
# ],
|
6109
|
+
# and_conditions: [
|
6110
|
+
# {
|
6111
|
+
# # recursive SecurityProfileSearchCriteria
|
6112
|
+
# },
|
6113
|
+
# ],
|
6114
|
+
# string_condition: {
|
6115
|
+
# field_name: "String",
|
6116
|
+
# value: "String",
|
6117
|
+
# comparison_type: "STARTS_WITH", # accepts STARTS_WITH, CONTAINS, EXACT
|
6118
|
+
# },
|
6119
|
+
# },
|
6120
|
+
# search_filter: {
|
6121
|
+
# tag_filter: {
|
6122
|
+
# or_conditions: [
|
6123
|
+
# [
|
6124
|
+
# {
|
6125
|
+
# tag_key: "String",
|
6126
|
+
# tag_value: "String",
|
6127
|
+
# },
|
6128
|
+
# ],
|
6129
|
+
# ],
|
6130
|
+
# and_conditions: [
|
6131
|
+
# {
|
6132
|
+
# tag_key: "String",
|
6133
|
+
# tag_value: "String",
|
6134
|
+
# },
|
6135
|
+
# ],
|
6136
|
+
# tag_condition: {
|
6137
|
+
# tag_key: "String",
|
6138
|
+
# tag_value: "String",
|
6139
|
+
# },
|
6140
|
+
# },
|
6141
|
+
# },
|
6142
|
+
# })
|
6143
|
+
#
|
6144
|
+
# @example Response structure
|
6145
|
+
#
|
6146
|
+
# resp.security_profiles #=> Array
|
6147
|
+
# resp.security_profiles[0].id #=> String
|
6148
|
+
# resp.security_profiles[0].organization_resource_id #=> String
|
6149
|
+
# resp.security_profiles[0].arn #=> String
|
6150
|
+
# resp.security_profiles[0].security_profile_name #=> String
|
6151
|
+
# resp.security_profiles[0].description #=> String
|
6152
|
+
# resp.security_profiles[0].tags #=> Hash
|
6153
|
+
# resp.security_profiles[0].tags["TagKey"] #=> String
|
6154
|
+
# resp.next_token #=> String
|
6155
|
+
# resp.approximate_total_count #=> Integer
|
6156
|
+
#
|
6157
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/SearchSecurityProfiles AWS API Documentation
|
6158
|
+
#
|
6159
|
+
# @overload search_security_profiles(params = {})
|
6160
|
+
# @param [Hash] params ({})
|
6161
|
+
def search_security_profiles(params = {}, options = {})
|
6162
|
+
req = build_request(:search_security_profiles, params)
|
6163
|
+
req.send_request(options)
|
6164
|
+
end
|
6165
|
+
|
5793
6166
|
# Searches users in an Amazon Connect instance, with optional filtering.
|
5794
6167
|
#
|
5795
6168
|
# @option params [String] :instance_id
|
@@ -5810,6 +6183,13 @@ module Aws::Connect
|
|
5810
6183
|
# @option params [Types::UserSearchCriteria] :search_criteria
|
5811
6184
|
# The search criteria to be used to return users.
|
5812
6185
|
#
|
6186
|
+
# <note markdown="1"> The `Username`, `Firstname`, and `Lastname` fields support
|
6187
|
+
# "contains" queries with a minimum of 2 characters and a maximum of
|
6188
|
+
# 25 characters. Any queries with character lengths outside of this
|
6189
|
+
# range result in empty results.
|
6190
|
+
#
|
6191
|
+
# </note>
|
6192
|
+
#
|
5813
6193
|
# @return [Types::SearchUsersResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
5814
6194
|
#
|
5815
6195
|
# * {Types::SearchUsersResponse#users #users} => Array<Types::UserSearchSummary>
|
@@ -5969,10 +6349,10 @@ module Aws::Connect
|
|
5969
6349
|
req.send_request(options)
|
5970
6350
|
end
|
5971
6351
|
|
5972
|
-
# Initiates a
|
5973
|
-
#
|
5974
|
-
#
|
5975
|
-
#
|
6352
|
+
# Initiates a flow to start a new chat for the customer. Response of
|
6353
|
+
# this API provides a token required to obtain credentials from the
|
6354
|
+
# [CreateParticipantConnection][1] API in the Amazon Connect Participant
|
6355
|
+
# Service.
|
5976
6356
|
#
|
5977
6357
|
# When a new chat contact is successfully created, clients must
|
5978
6358
|
# subscribe to the participant’s connection for the created chat within
|
@@ -6007,19 +6387,19 @@ module Aws::Connect
|
|
6007
6387
|
# instanceId in the ARN of the instance.
|
6008
6388
|
#
|
6009
6389
|
# @option params [required, String] :contact_flow_id
|
6010
|
-
# The identifier of the
|
6390
|
+
# The identifier of the flow for initiating the chat. To see the
|
6011
6391
|
# ContactFlowId in the Amazon Connect console user interface, on the
|
6012
|
-
# navigation menu go to **Routing**, **Contact Flows**. Choose the
|
6013
|
-
#
|
6014
|
-
# flow
|
6015
|
-
#
|
6392
|
+
# navigation menu go to **Routing**, **Contact Flows**. Choose the flow.
|
6393
|
+
# On the flow page, under the name of the flow, choose **Show additional
|
6394
|
+
# flow information**. The ContactFlowId is the last part of the ARN,
|
6395
|
+
# shown here in bold:
|
6016
6396
|
#
|
6017
6397
|
# arn:aws:connect:us-west-2:xxxxxxxxxxxx:instance/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx/contact-flow/**846ec553-a005-41c0-8341-xxxxxxxxxxxx**
|
6018
6398
|
#
|
6019
6399
|
# @option params [Hash<String,String>] :attributes
|
6020
6400
|
# A custom key-value pair using an attribute map. The attributes are
|
6021
|
-
# standard Amazon Connect attributes. They can be accessed in
|
6022
|
-
#
|
6401
|
+
# standard Amazon Connect attributes. They can be accessed in flows just
|
6402
|
+
# like any other contact attributes.
|
6023
6403
|
#
|
6024
6404
|
# There can be up to 32,768 UTF-8 bytes across all key-value pairs per
|
6025
6405
|
# contact. Attribute keys can include only alphanumeric, dash, and
|
@@ -6206,14 +6586,14 @@ module Aws::Connect
|
|
6206
6586
|
req.send_request(options)
|
6207
6587
|
end
|
6208
6588
|
|
6209
|
-
# Places an outbound call to a contact, and then initiates the
|
6210
|
-
#
|
6211
|
-
#
|
6589
|
+
# Places an outbound call to a contact, and then initiates the flow. It
|
6590
|
+
# performs the actions in the flow that's specified (in
|
6591
|
+
# `ContactFlowId`).
|
6212
6592
|
#
|
6213
6593
|
# Agents do not initiate the outbound API, which means that they do not
|
6214
|
-
# dial the contact. If the
|
6215
|
-
#
|
6216
|
-
#
|
6594
|
+
# dial the contact. If the flow places an outbound call to a contact,
|
6595
|
+
# and then puts the contact in queue, the call is then routed to the
|
6596
|
+
# agent, like any other inbound case.
|
6217
6597
|
#
|
6218
6598
|
# There is a 60-second dialing timeout for this operation. If the call
|
6219
6599
|
# is not connected after 60 seconds, it fails.
|
@@ -6227,25 +6607,25 @@ module Aws::Connect
|
|
6227
6607
|
#
|
6228
6608
|
# <note markdown="1"> Campaign calls are not allowed by default. Before you can make a call
|
6229
6609
|
# with `TrafficType` = `CAMPAIGN`, you must submit a service quota
|
6230
|
-
# increase request
|
6231
|
-
# Quotas][1] in the *Amazon Connect Administrator Guide*.
|
6610
|
+
# increase request to the quota [Amazon Connect campaigns][2].
|
6232
6611
|
#
|
6233
6612
|
# </note>
|
6234
6613
|
#
|
6235
6614
|
#
|
6236
6615
|
#
|
6237
6616
|
# [1]: https://docs.aws.amazon.com/connect/latest/adminguide/amazon-connect-service-limits.html
|
6617
|
+
# [2]: https://docs.aws.amazon.com/connect/latest/adminguide/amazon-connect-service-limits.html#outbound-communications-quotas
|
6238
6618
|
#
|
6239
6619
|
# @option params [required, String] :destination_phone_number
|
6240
6620
|
# The phone number of the customer, in E.164 format.
|
6241
6621
|
#
|
6242
6622
|
# @option params [required, String] :contact_flow_id
|
6243
|
-
# The identifier of the
|
6623
|
+
# The identifier of the flow for the outbound call. To see the
|
6244
6624
|
# ContactFlowId in the Amazon Connect console user interface, on the
|
6245
|
-
# navigation menu go to **Routing**, **Contact Flows**. Choose the
|
6246
|
-
#
|
6247
|
-
# flow
|
6248
|
-
#
|
6625
|
+
# navigation menu go to **Routing**, **Contact Flows**. Choose the flow.
|
6626
|
+
# On the flow page, under the name of the flow, choose **Show additional
|
6627
|
+
# flow information**. The ContactFlowId is the last part of the ARN,
|
6628
|
+
# shown here in bold:
|
6249
6629
|
#
|
6250
6630
|
# arn:aws:connect:us-west-2:xxxxxxxxxxxx:instance/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx/contact-flow/**846ec553-a005-41c0-8341-xxxxxxxxxxxx**
|
6251
6631
|
#
|
@@ -6269,13 +6649,13 @@ module Aws::Connect
|
|
6269
6649
|
# @option params [String] :queue_id
|
6270
6650
|
# The queue for the call. If you specify a queue, the phone displayed
|
6271
6651
|
# for caller ID is the phone number specified in the queue. If you do
|
6272
|
-
# not specify a queue, the queue defined in the
|
6273
|
-
#
|
6652
|
+
# not specify a queue, the queue defined in the flow is used. If you do
|
6653
|
+
# not specify a queue, you must specify a source phone number.
|
6274
6654
|
#
|
6275
6655
|
# @option params [Hash<String,String>] :attributes
|
6276
6656
|
# A custom key-value pair using an attribute map. The attributes are
|
6277
|
-
# standard Amazon Connect attributes, and can be accessed in
|
6278
|
-
#
|
6657
|
+
# standard Amazon Connect attributes, and can be accessed in flows just
|
6658
|
+
# like any other contact attributes.
|
6279
6659
|
#
|
6280
6660
|
# There can be up to 32,768 UTF-8 bytes across all key-value pairs per
|
6281
6661
|
# contact. Attribute keys can include only alphanumeric, dash, and
|
@@ -6331,7 +6711,7 @@ module Aws::Connect
|
|
6331
6711
|
req.send_request(options)
|
6332
6712
|
end
|
6333
6713
|
|
6334
|
-
# Initiates a
|
6714
|
+
# Initiates a flow to start a new task.
|
6335
6715
|
#
|
6336
6716
|
# @option params [required, String] :instance_id
|
6337
6717
|
# The identifier of the Amazon Connect instance. You can find the
|
@@ -6341,19 +6721,19 @@ module Aws::Connect
|
|
6341
6721
|
# The identifier of the previous chat, voice, or task contact.
|
6342
6722
|
#
|
6343
6723
|
# @option params [String] :contact_flow_id
|
6344
|
-
# The identifier of the
|
6345
|
-
#
|
6346
|
-
# navigation menu go to **Routing**, **Contact Flows**. Choose the
|
6347
|
-
#
|
6348
|
-
# flow
|
6349
|
-
#
|
6724
|
+
# The identifier of the flow for initiating the tasks. To see the
|
6725
|
+
# ContactFlowId in the Amazon Connect console user interface, on the
|
6726
|
+
# navigation menu go to **Routing**, **Contact Flows**. Choose the flow.
|
6727
|
+
# On the flow page, under the name of the flow, choose **Show additional
|
6728
|
+
# flow information**. The ContactFlowId is the last part of the ARN,
|
6729
|
+
# shown here in bold:
|
6350
6730
|
#
|
6351
6731
|
# arn:aws:connect:us-west-2:xxxxxxxxxxxx:instance/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx/contact-flow/**846ec553-a005-41c0-8341-xxxxxxxxxxxx**
|
6352
6732
|
#
|
6353
6733
|
# @option params [Hash<String,String>] :attributes
|
6354
6734
|
# A custom key-value pair using an attribute map. The attributes are
|
6355
|
-
# standard Amazon Connect attributes, and can be accessed in
|
6356
|
-
#
|
6735
|
+
# standard Amazon Connect attributes, and can be accessed in flows just
|
6736
|
+
# like any other contact attributes.
|
6357
6737
|
#
|
6358
6738
|
# There can be up to 32,768 UTF-8 bytes across all key-value pairs per
|
6359
6739
|
# contact. Attribute keys can include only alphanumeric, dash, and
|
@@ -6380,8 +6760,8 @@ module Aws::Connect
|
|
6380
6760
|
#
|
6381
6761
|
# @option params [Time,DateTime,Date,Integer,String] :scheduled_time
|
6382
6762
|
# The timestamp, in Unix Epoch seconds format, at which to start running
|
6383
|
-
# the inbound
|
6384
|
-
#
|
6763
|
+
# the inbound flow. The scheduled time cannot be in the past. It must be
|
6764
|
+
# within up to 6 days in future.
|
6385
6765
|
#
|
6386
6766
|
# @option params [String] :task_template_id
|
6387
6767
|
# A unique identifier for the task template.
|
@@ -6582,22 +6962,25 @@ module Aws::Connect
|
|
6582
6962
|
|
6583
6963
|
# Adds the specified tags to the specified resource.
|
6584
6964
|
#
|
6585
|
-
#
|
6586
|
-
# quick connects, contact flows, agent
|
6587
|
-
#
|
6965
|
+
# Some of the supported resource types are agents, routing profiles,
|
6966
|
+
# queues, quick connects, contact flows, agent statuses, hours of
|
6967
|
+
# operation, phone numbers, security profiles, and task templates. For a
|
6968
|
+
# complete list, see [Tagging resources in Amazon Connect][1].
|
6588
6969
|
#
|
6589
6970
|
# For sample policies that use tags, see [Amazon Connect Identity-Based
|
6590
|
-
# Policy Examples][
|
6971
|
+
# Policy Examples][2] in the *Amazon Connect Administrator Guide*.
|
6591
6972
|
#
|
6592
6973
|
#
|
6593
6974
|
#
|
6594
|
-
# [1]: https://docs.aws.amazon.com/connect/latest/adminguide/
|
6975
|
+
# [1]: https://docs.aws.amazon.com/connect/latest/adminguide/tagging.html
|
6976
|
+
# [2]: https://docs.aws.amazon.com/connect/latest/adminguide/security_iam_id-based-policy-examples.html
|
6595
6977
|
#
|
6596
6978
|
# @option params [required, String] :resource_arn
|
6597
6979
|
# The Amazon Resource Name (ARN) of the resource.
|
6598
6980
|
#
|
6599
6981
|
# @option params [required, Hash<String,String>] :tags
|
6600
|
-
#
|
6982
|
+
# The tags used to organize, track, or control access for this resource.
|
6983
|
+
# For example, \\\{ "tags": \\\{"key1":"value1",
|
6601
6984
|
# "key2":"value2"\\} \\}.
|
6602
6985
|
#
|
6603
6986
|
# @return [Struct] Returns an empty {Seahorse::Client::Response response}.
|
@@ -6622,10 +7005,10 @@ module Aws::Connect
|
|
6622
7005
|
|
6623
7006
|
# Transfers contacts from one agent or queue to another agent or queue
|
6624
7007
|
# at any point after a contact is created. You can transfer a contact to
|
6625
|
-
# another queue by providing the
|
6626
|
-
#
|
6627
|
-
#
|
6628
|
-
#
|
7008
|
+
# another queue by providing the flow which orchestrates the contact to
|
7009
|
+
# the destination queue. This gives you more control over contact
|
7010
|
+
# handling and helps you adhere to the service level agreement (SLA)
|
7011
|
+
# guaranteed to your customers.
|
6629
7012
|
#
|
6630
7013
|
# Note the following requirements:
|
6631
7014
|
#
|
@@ -6633,8 +7016,8 @@ module Aws::Connect
|
|
6633
7016
|
#
|
6634
7017
|
# * Do not use both `QueueId` and `UserId` in the same call.
|
6635
7018
|
#
|
6636
|
-
# * The following
|
6637
|
-
#
|
7019
|
+
# * The following flow types are supported: Inbound flow, Transfer to
|
7020
|
+
# agent flow, and Transfer to queue flow.
|
6638
7021
|
#
|
6639
7022
|
# * The `TransferContact` API can be called only on active contacts.
|
6640
7023
|
#
|
@@ -6654,7 +7037,7 @@ module Aws::Connect
|
|
6654
7037
|
# The identifier for the user.
|
6655
7038
|
#
|
6656
7039
|
# @option params [required, String] :contact_flow_id
|
6657
|
-
# The identifier of the
|
7040
|
+
# The identifier of the flow.
|
6658
7041
|
#
|
6659
7042
|
# @option params [String] :client_token
|
6660
7043
|
# A unique, case-sensitive identifier that you provide to ensure the
|
@@ -6837,18 +7220,10 @@ module Aws::Connect
|
|
6837
7220
|
# callers.
|
6838
7221
|
#
|
6839
7222
|
# Contact attributes are available in Amazon Connect for 24 months, and
|
6840
|
-
# are then deleted. For information about
|
6841
|
-
# size of the
|
6842
|
-
# the *Amazon Connect Administrator
|
6843
|
-
#
|
6844
|
-
# **Important:** You cannot use the operation to update attributes for
|
6845
|
-
# contacts that occurred prior to the release of the API, which was
|
6846
|
-
# September 12, 2018. You can update attributes only for contacts that
|
6847
|
-
# started after the release of the API. If you attempt to update
|
6848
|
-
# attributes for a contact that occurred prior to the release of the
|
6849
|
-
# API, a 400 error is returned. This applies also to queued callbacks
|
6850
|
-
# that were initiated prior to the release of the API but are still
|
6851
|
-
# active in your instance.
|
7223
|
+
# are then deleted. For information about contact record retention and
|
7224
|
+
# the maximum size of the contact record attributes section, see
|
7225
|
+
# [Feature specifications][1] in the *Amazon Connect Administrator
|
7226
|
+
# Guide*.
|
6852
7227
|
#
|
6853
7228
|
#
|
6854
7229
|
#
|
@@ -6864,7 +7239,7 @@ module Aws::Connect
|
|
6864
7239
|
#
|
6865
7240
|
# @option params [required, Hash<String,String>] :attributes
|
6866
7241
|
# The Amazon Connect attributes. These attributes can be accessed in
|
6867
|
-
#
|
7242
|
+
# flows just like any other contact attributes.
|
6868
7243
|
#
|
6869
7244
|
# You can have up to 32,768 UTF-8 bytes across all attributes for a
|
6870
7245
|
# contact. Attribute keys can include only alphanumeric, dash, and
|
@@ -6891,10 +7266,10 @@ module Aws::Connect
|
|
6891
7266
|
req.send_request(options)
|
6892
7267
|
end
|
6893
7268
|
|
6894
|
-
# Updates the specified
|
7269
|
+
# Updates the specified flow.
|
6895
7270
|
#
|
6896
|
-
# You can also create and update
|
6897
|
-
#
|
7271
|
+
# You can also create and update flows using the [Amazon Connect Flow
|
7272
|
+
# language][1].
|
6898
7273
|
#
|
6899
7274
|
#
|
6900
7275
|
#
|
@@ -6904,12 +7279,12 @@ module Aws::Connect
|
|
6904
7279
|
# The identifier of the Amazon Connect instance.
|
6905
7280
|
#
|
6906
7281
|
# @option params [required, String] :contact_flow_id
|
6907
|
-
# The identifier of the
|
7282
|
+
# The identifier of the flow.
|
6908
7283
|
#
|
6909
7284
|
# @option params [required, String] :content
|
6910
|
-
# The JSON string that represents
|
6911
|
-
#
|
6912
|
-
#
|
7285
|
+
# The JSON string that represents flow's content. For an example, see
|
7286
|
+
# [Example contact flow in Amazon Connect Flow language][1] in the
|
7287
|
+
# *Amazon Connect Administrator Guide*.
|
6913
7288
|
#
|
6914
7289
|
#
|
6915
7290
|
#
|
@@ -6934,23 +7309,23 @@ module Aws::Connect
|
|
6934
7309
|
req.send_request(options)
|
6935
7310
|
end
|
6936
7311
|
|
6937
|
-
# Updates metadata about specified
|
7312
|
+
# Updates metadata about specified flow.
|
6938
7313
|
#
|
6939
7314
|
# @option params [required, String] :instance_id
|
6940
7315
|
# The identifier of the Amazon Connect instance. You can find the
|
6941
7316
|
# instanceId in the ARN of the instance.
|
6942
7317
|
#
|
6943
7318
|
# @option params [required, String] :contact_flow_id
|
6944
|
-
# The identifier of the
|
7319
|
+
# The identifier of the flow.
|
6945
7320
|
#
|
6946
7321
|
# @option params [String] :name
|
6947
|
-
#
|
7322
|
+
# The name of the flow.
|
6948
7323
|
#
|
6949
7324
|
# @option params [String] :description
|
6950
|
-
# The description of the
|
7325
|
+
# The description of the flow.
|
6951
7326
|
#
|
6952
7327
|
# @option params [String] :contact_flow_state
|
6953
|
-
# The state of
|
7328
|
+
# The state of flow.
|
6954
7329
|
#
|
6955
7330
|
# @return [Struct] Returns an empty {Seahorse::Client::Response response}.
|
6956
7331
|
#
|
@@ -6973,7 +7348,7 @@ module Aws::Connect
|
|
6973
7348
|
req.send_request(options)
|
6974
7349
|
end
|
6975
7350
|
|
6976
|
-
# Updates specified
|
7351
|
+
# Updates specified flow module for the specified Amazon Connect
|
6977
7352
|
# instance.
|
6978
7353
|
#
|
6979
7354
|
# @option params [required, String] :instance_id
|
@@ -6981,10 +7356,10 @@ module Aws::Connect
|
|
6981
7356
|
# instanceId in the ARN of the instance.
|
6982
7357
|
#
|
6983
7358
|
# @option params [required, String] :contact_flow_module_id
|
6984
|
-
# The identifier of the
|
7359
|
+
# The identifier of the flow module.
|
6985
7360
|
#
|
6986
7361
|
# @option params [required, String] :content
|
6987
|
-
# The content of the
|
7362
|
+
# The content of the flow module.
|
6988
7363
|
#
|
6989
7364
|
# @return [Struct] Returns an empty {Seahorse::Client::Response response}.
|
6990
7365
|
#
|
@@ -7005,23 +7380,23 @@ module Aws::Connect
|
|
7005
7380
|
req.send_request(options)
|
7006
7381
|
end
|
7007
7382
|
|
7008
|
-
# Updates metadata about specified
|
7383
|
+
# Updates metadata about specified flow module.
|
7009
7384
|
#
|
7010
7385
|
# @option params [required, String] :instance_id
|
7011
7386
|
# The identifier of the Amazon Connect instance. You can find the
|
7012
7387
|
# instanceId in the ARN of the instance.
|
7013
7388
|
#
|
7014
7389
|
# @option params [required, String] :contact_flow_module_id
|
7015
|
-
# The identifier of the
|
7390
|
+
# The identifier of the flow module.
|
7016
7391
|
#
|
7017
7392
|
# @option params [String] :name
|
7018
|
-
# The name of the
|
7393
|
+
# The name of the flow module.
|
7019
7394
|
#
|
7020
7395
|
# @option params [String] :description
|
7021
|
-
# The description of the
|
7396
|
+
# The description of the flow module.
|
7022
7397
|
#
|
7023
7398
|
# @option params [String] :state
|
7024
|
-
# The state of
|
7399
|
+
# The state of flow module.
|
7025
7400
|
#
|
7026
7401
|
# @return [Struct] Returns an empty {Seahorse::Client::Response response}.
|
7027
7402
|
#
|
@@ -7044,10 +7419,10 @@ module Aws::Connect
|
|
7044
7419
|
req.send_request(options)
|
7045
7420
|
end
|
7046
7421
|
|
7047
|
-
# The name of the
|
7422
|
+
# The name of the flow.
|
7048
7423
|
#
|
7049
|
-
# You can also create and update
|
7050
|
-
#
|
7424
|
+
# You can also create and update flows using the [Amazon Connect Flow
|
7425
|
+
# language][1].
|
7051
7426
|
#
|
7052
7427
|
#
|
7053
7428
|
#
|
@@ -7057,13 +7432,13 @@ module Aws::Connect
|
|
7057
7432
|
# The identifier of the Amazon Connect instance.
|
7058
7433
|
#
|
7059
7434
|
# @option params [required, String] :contact_flow_id
|
7060
|
-
# The identifier of the
|
7435
|
+
# The identifier of the flow.
|
7061
7436
|
#
|
7062
7437
|
# @option params [String] :name
|
7063
|
-
# The name of the
|
7438
|
+
# The name of the flow.
|
7064
7439
|
#
|
7065
7440
|
# @option params [String] :description
|
7066
|
-
# The description of the
|
7441
|
+
# The description of the flow.
|
7067
7442
|
#
|
7068
7443
|
# @return [Struct] Returns an empty {Seahorse::Client::Response response}.
|
7069
7444
|
#
|
@@ -7097,8 +7472,8 @@ module Aws::Connect
|
|
7097
7472
|
#
|
7098
7473
|
# @option params [required, Time,DateTime,Date,Integer,String] :scheduled_time
|
7099
7474
|
# The timestamp, in Unix Epoch seconds format, at which to start running
|
7100
|
-
# the inbound
|
7101
|
-
#
|
7475
|
+
# the inbound flow. The scheduled time cannot be in the past. It must be
|
7476
|
+
# within up to 6 days in future.
|
7102
7477
|
#
|
7103
7478
|
# @return [Struct] Returns an empty {Seahorse::Client::Response response}.
|
7104
7479
|
#
|
@@ -7204,7 +7579,7 @@ module Aws::Connect
|
|
7204
7579
|
#
|
7205
7580
|
# resp = client.update_instance_attribute({
|
7206
7581
|
# instance_id: "InstanceId", # required
|
7207
|
-
# attribute_type: "INBOUND_CALLS", # required, accepts INBOUND_CALLS, OUTBOUND_CALLS, CONTACTFLOW_LOGS, CONTACT_LENS, AUTO_RESOLVE_BEST_VOICES, USE_CUSTOM_TTS_VOICES, EARLY_MEDIA, MULTI_PARTY_CONFERENCE
|
7582
|
+
# attribute_type: "INBOUND_CALLS", # required, accepts INBOUND_CALLS, OUTBOUND_CALLS, CONTACTFLOW_LOGS, CONTACT_LENS, AUTO_RESOLVE_BEST_VOICES, USE_CUSTOM_TTS_VOICES, EARLY_MEDIA, MULTI_PARTY_CONFERENCE, HIGH_VOLUME_OUTBOUND
|
7208
7583
|
# value: "InstanceAttributeValue", # required
|
7209
7584
|
# })
|
7210
7585
|
#
|
@@ -7748,7 +8123,12 @@ module Aws::Connect
|
|
7748
8123
|
# The description of the security profile.
|
7749
8124
|
#
|
7750
8125
|
# @option params [Array<String>] :permissions
|
7751
|
-
# The permissions granted to a security profile.
|
8126
|
+
# The permissions granted to a security profile. For a list of valid
|
8127
|
+
# permissions, see [List of security profile permissions][1].
|
8128
|
+
#
|
8129
|
+
#
|
8130
|
+
#
|
8131
|
+
# [1]: https://docs.aws.amazon.com/connect/latest/adminguide/security-profile-list.html
|
7752
8132
|
#
|
7753
8133
|
# @option params [required, String] :security_profile_id
|
7754
8134
|
# The identifier for the security profle.
|
@@ -8183,7 +8563,7 @@ module Aws::Connect
|
|
8183
8563
|
params: params,
|
8184
8564
|
config: config)
|
8185
8565
|
context[:gem_name] = 'aws-sdk-connect'
|
8186
|
-
context[:gem_version] = '1.
|
8566
|
+
context[:gem_version] = '1.76.0'
|
8187
8567
|
Seahorse::Client::Request.new(handlers, context)
|
8188
8568
|
end
|
8189
8569
|
|