aws-sdk-connect 1.71.0 → 1.72.0

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@@ -526,7 +526,7 @@ module Aws::Connect
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  include Aws::Structure
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  end
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- # Information about the attachment reference if the `referenceType` is
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+ # Information about a reference when the `referenceType` is
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  # `ATTACHMENT`. Otherwise, null.
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  #
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  # @!attribute [rw] name
@@ -534,11 +534,11 @@ module Aws::Connect
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  # @return [String]
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  #
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  # @!attribute [rw] value
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- # Contains the location path of the attachment reference.
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+ # The location path of the attachment reference.
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  # @return [String]
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  #
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  # @!attribute [rw] status
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- # Status of an attachment reference type.
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+ # Status of the attachment reference type.
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  # @return [String]
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  #
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  # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/AttachmentReference AWS API Documentation
@@ -1889,6 +1889,140 @@ module Aws::Connect
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  include Aws::Structure
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  end
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+ # @note When making an API call, you may pass CreateTaskTemplateRequest
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+ # data as a hash:
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+ #
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+ # {
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+ # instance_id: "InstanceId", # required
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+ # name: "TaskTemplateName", # required
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+ # description: "TaskTemplateDescription",
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+ # contact_flow_id: "ContactFlowId",
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+ # constraints: {
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+ # required_fields: [
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+ # {
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+ # id: {
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+ # name: "TaskTemplateFieldName",
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+ # },
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+ # },
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+ # ],
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+ # read_only_fields: [
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+ # {
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+ # id: {
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+ # name: "TaskTemplateFieldName",
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+ # },
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+ # },
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+ # ],
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+ # invisible_fields: [
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+ # {
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+ # id: {
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+ # name: "TaskTemplateFieldName",
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+ # },
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+ # },
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+ # ],
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+ # },
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+ # defaults: {
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+ # default_field_values: [
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+ # {
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+ # id: {
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+ # name: "TaskTemplateFieldName",
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+ # },
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+ # default_value: "TaskTemplateFieldValue",
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+ # },
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+ # ],
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+ # },
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+ # status: "ACTIVE", # accepts ACTIVE, INACTIVE
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+ # fields: [ # required
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+ # {
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+ # id: { # required
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+ # name: "TaskTemplateFieldName",
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+ # },
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+ # description: "TaskTemplateFieldDescription",
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+ # type: "NAME", # accepts NAME, DESCRIPTION, SCHEDULED_TIME, QUICK_CONNECT, URL, NUMBER, TEXT, TEXT_AREA, DATE_TIME, BOOLEAN, SINGLE_SELECT, EMAIL
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+ # single_select_options: ["TaskTemplateSingleSelectOption"],
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+ # },
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+ # ],
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+ # client_token: "ClientToken",
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+ # }
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+ #
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+ # @!attribute [rw] instance_id
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+ # The identifier of the Amazon Connect instance. You can find the
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+ # instanceId in the ARN of the instance.
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+ # @return [String]
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+ #
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+ # @!attribute [rw] name
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+ # The name of the task template.
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+ # @return [String]
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+ #
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+ # @!attribute [rw] description
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+ # The description of the task template.
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+ # @return [String]
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+ #
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+ # @!attribute [rw] contact_flow_id
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+ # The identifier of the flow that runs by default when a task is
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+ # created by referencing this template.
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+ # @return [String]
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+ #
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+ # @!attribute [rw] constraints
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+ # Constraints that are applicable to the fields listed.
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+ # @return [Types::TaskTemplateConstraints]
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+ #
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+ # @!attribute [rw] defaults
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+ # The default values for fields when a task is created by referencing
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+ # this template.
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+ # @return [Types::TaskTemplateDefaults]
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+ #
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+ # @!attribute [rw] status
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+ # Marks a template as `ACTIVE` or `INACTIVE` for a task to refer to
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+ # it. Tasks can only be created from `ACTIVE` templates. If a template
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+ # is marked as `INACTIVE`, then a task that refers to this template
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+ # cannot be created.
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+ # @return [String]
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+ #
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+ # @!attribute [rw] fields
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+ # Fields that are part of the template.
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+ # @return [Array<Types::TaskTemplateField>]
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+ #
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+ # @!attribute [rw] client_token
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+ # A unique, case-sensitive identifier that you provide to ensure the
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+ # idempotency of the request.
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+ #
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+ # **A suitable default value is auto-generated.** You should normally
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+ # not need to pass this option.
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+ # @return [String]
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+ #
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+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/CreateTaskTemplateRequest AWS API Documentation
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+ #
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+ class CreateTaskTemplateRequest < Struct.new(
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+ :instance_id,
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+ :name,
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+ :description,
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+ :contact_flow_id,
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+ :constraints,
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+ :defaults,
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+ :status,
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+ :fields,
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+ :client_token)
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+ SENSITIVE = []
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+ include Aws::Structure
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+ end
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+
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+ # @!attribute [rw] id
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+ # The identifier of the task template resource.
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+ # @return [String]
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+ #
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+ # @!attribute [rw] arn
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+ # The Amazon Resource Name (ARN) for the task template resource.
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+ # @return [String]
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+ #
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+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/CreateTaskTemplateResponse AWS API Documentation
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+ #
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+ class CreateTaskTemplateResponse < Struct.new(
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+ :id,
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+ :arn)
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+ SENSITIVE = []
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+ include Aws::Structure
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+ end
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+
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  # @note When making an API call, you may pass CreateUseCaseRequest
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  # data as a hash:
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  #
@@ -2326,6 +2460,26 @@ module Aws::Connect
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  include Aws::Structure
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  end
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+ # Information about a reference when the `referenceType` is `DATE`.
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+ # Otherwise, null.
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+ #
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+ # @!attribute [rw] name
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+ # Identifier of the date reference.
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+ # @return [String]
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+ #
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+ # @!attribute [rw] value
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+ # A valid date.
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+ # @return [String]
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+ #
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+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/DateReference AWS API Documentation
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+ #
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+ class DateReference < Struct.new(
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+ :name,
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+ :value)
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+ SENSITIVE = []
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+ include Aws::Structure
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+ end
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+
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  # Contains information about a default vocabulary.
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  #
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  # @!attribute [rw] instance_id
@@ -2542,6 +2696,36 @@ module Aws::Connect
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  include Aws::Structure
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  end
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+ # @note When making an API call, you may pass DeleteTaskTemplateRequest
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+ # data as a hash:
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+ #
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+ # {
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+ # instance_id: "InstanceId", # required
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+ # task_template_id: "TaskTemplateId", # required
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+ # }
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+ #
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+ # @!attribute [rw] instance_id
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+ # The identifier of the Amazon Connect instance. You can find the
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+ # instanceId in the ARN of the instance.
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+ # @return [String]
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+ #
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+ # @!attribute [rw] task_template_id
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+ # A unique identifier for the task template.
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+ # @return [String]
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+ #
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+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/DeleteTaskTemplateRequest AWS API Documentation
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+ #
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+ class DeleteTaskTemplateRequest < Struct.new(
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+ :instance_id,
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+ :task_template_id)
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+ SENSITIVE = []
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+ include Aws::Structure
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+ end
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+
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+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/DeleteTaskTemplateResponse AWS API Documentation
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+ #
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+ class DeleteTaskTemplateResponse < Aws::EmptyStructure; end
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+
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  # @note When making an API call, you may pass DeleteUseCaseRequest
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  # data as a hash:
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  #
@@ -3634,6 +3818,26 @@ module Aws::Connect
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  include Aws::Structure
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  end
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+ # Information about a reference when the `referenceType` is `EMAIL`.
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+ # Otherwise, null.
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+ #
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+ # @!attribute [rw] name
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+ # Identifier of the email reference.
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+ # @return [String]
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+ #
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+ # @!attribute [rw] value
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+ # A valid email address.
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+ # @return [String]
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+ #
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+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/EmailReference AWS API Documentation
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+ #
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+ class EmailReference < Struct.new(
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+ :name,
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+ :value)
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+ SENSITIVE = []
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+ include Aws::Structure
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+ end
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+
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  # The encryption configuration.
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  #
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  # @note When making an API call, you may pass EncryptionConfig
@@ -4274,6 +4478,118 @@ module Aws::Connect
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  include Aws::Structure
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  end
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4481
+ # @note When making an API call, you may pass GetTaskTemplateRequest
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+ # data as a hash:
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+ #
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+ # {
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+ # instance_id: "InstanceId", # required
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+ # task_template_id: "TaskTemplateId", # required
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+ # snapshot_version: "SnapshotVersion",
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+ # }
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+ #
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+ # @!attribute [rw] instance_id
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+ # The identifier of the Amazon Connect instance. You can find the
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+ # instanceId in the ARN of the instance.
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+ # @return [String]
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+ #
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+ # @!attribute [rw] task_template_id
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+ # A unique identifier for the task template.
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+ # @return [String]
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+ #
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+ # @!attribute [rw] snapshot_version
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+ # The system generated version of a task template that is associated
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+ # with a task, when the task is created.
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+ # @return [String]
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+ #
4504
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/GetTaskTemplateRequest AWS API Documentation
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+ #
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+ class GetTaskTemplateRequest < Struct.new(
4507
+ :instance_id,
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+ :task_template_id,
4509
+ :snapshot_version)
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+ SENSITIVE = []
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+ include Aws::Structure
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+ end
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+
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+ # @!attribute [rw] instance_id
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+ # The identifier of the Amazon Connect instance. You can find the
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+ # instanceId in the ARN of the instance.
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+ # @return [String]
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+ #
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+ # @!attribute [rw] id
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+ # A unique identifier for the task template.
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+ # @return [String]
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+ #
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+ # @!attribute [rw] arn
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+ # The Amazon Resource Name (ARN).
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+ # @return [String]
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+ #
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+ # @!attribute [rw] name
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+ # The name of the task template.
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+ # @return [String]
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+ #
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+ # @!attribute [rw] description
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+ # The description of the task template.
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+ # @return [String]
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+ #
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+ # @!attribute [rw] contact_flow_id
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+ # The identifier of the flow that runs by default when a task is
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+ # created by referencing this template.
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+ # @return [String]
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+ #
4540
+ # @!attribute [rw] constraints
4541
+ # Constraints that are applicable to the fields listed.
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+ # @return [Types::TaskTemplateConstraints]
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+ #
4544
+ # @!attribute [rw] defaults
4545
+ # The default values for fields when a task is created by referencing
4546
+ # this template.
4547
+ # @return [Types::TaskTemplateDefaults]
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+ #
4549
+ # @!attribute [rw] fields
4550
+ # Fields that are part of the template.
4551
+ # @return [Array<Types::TaskTemplateField>]
4552
+ #
4553
+ # @!attribute [rw] status
4554
+ # Marks a template as `ACTIVE` or `INACTIVE` for a task to refer to
4555
+ # it. Tasks can only be created from `ACTIVE` templates. If a template
4556
+ # is marked as `INACTIVE`, then a task that refers to this template
4557
+ # cannot be created.
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+ # @return [String]
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+ #
4560
+ # @!attribute [rw] last_modified_time
4561
+ # The timestamp when the task template was last modified.
4562
+ # @return [Time]
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+ #
4564
+ # @!attribute [rw] created_time
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+ # The timestamp when the task template was created.
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+ # @return [Time]
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+ #
4568
+ # @!attribute [rw] tags
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+ # The tags used to organize, track, or control access for this
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+ # resource.
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+ # @return [Hash<String,String>]
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+ #
4573
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/GetTaskTemplateResponse AWS API Documentation
4574
+ #
4575
+ class GetTaskTemplateResponse < Struct.new(
4576
+ :instance_id,
4577
+ :id,
4578
+ :arn,
4579
+ :name,
4580
+ :description,
4581
+ :contact_flow_id,
4582
+ :constraints,
4583
+ :defaults,
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+ :fields,
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+ :status,
4586
+ :last_modified_time,
4587
+ :created_time,
4588
+ :tags)
4589
+ SENSITIVE = []
4590
+ include Aws::Structure
4591
+ end
4592
+
4277
4593
  # Contains information about a hierarchy group.
4278
4594
  #
4279
4595
  # @!attribute [rw] id
@@ -5088,6 +5404,29 @@ module Aws::Connect
5088
5404
  include Aws::Structure
5089
5405
  end
5090
5406
 
5407
+ # A field that is invisible to an agent.
5408
+ #
5409
+ # @note When making an API call, you may pass InvisibleFieldInfo
5410
+ # data as a hash:
5411
+ #
5412
+ # {
5413
+ # id: {
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+ # name: "TaskTemplateFieldName",
5415
+ # },
5416
+ # }
5417
+ #
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+ # @!attribute [rw] id
5419
+ # Identifier of the invisible field.
5420
+ # @return [Types::TaskTemplateFieldIdentifier]
5421
+ #
5422
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/InvisibleFieldInfo AWS API Documentation
5423
+ #
5424
+ class InvisibleFieldInfo < Struct.new(
5425
+ :id)
5426
+ SENSITIVE = []
5427
+ include Aws::Structure
5428
+ end
5429
+
5091
5430
  # Configuration information of a Kinesis Data Firehose delivery stream.
5092
5431
  #
5093
5432
  # @note When making an API call, you may pass KinesisFirehoseConfig
@@ -5543,7 +5882,7 @@ module Aws::Connect
5543
5882
  # {
5544
5883
  # instance_id: "InstanceId", # required
5545
5884
  # contact_id: "ContactId", # required
5546
- # reference_types: ["URL"], # required, accepts URL, ATTACHMENT
5885
+ # reference_types: ["URL"], # required, accepts URL, ATTACHMENT, NUMBER, STRING, DATE, EMAIL
5547
5886
  # next_token: "NextToken",
5548
5887
  # }
5549
5888
  #
@@ -6746,17 +7085,15 @@ module Aws::Connect
6746
7085
  include Aws::Structure
6747
7086
  end
6748
7087
 
6749
- # Provides summary information about the use cases for the specified
6750
- # integration association.
6751
- #
6752
- # @note When making an API call, you may pass ListUseCasesRequest
7088
+ # @note When making an API call, you may pass ListTaskTemplatesRequest
6753
7089
  # data as a hash:
6754
7090
  #
6755
7091
  # {
6756
7092
  # instance_id: "InstanceId", # required
6757
- # integration_association_id: "IntegrationAssociationId", # required
6758
7093
  # next_token: "NextToken",
6759
7094
  # max_results: 1,
7095
+ # status: "ACTIVE", # accepts ACTIVE, INACTIVE
7096
+ # name: "TaskTemplateName",
6760
7097
  # }
6761
7098
  #
6762
7099
  # @!attribute [rw] instance_id
@@ -6764,50 +7101,127 @@ module Aws::Connect
6764
7101
  # instanceId in the ARN of the instance.
6765
7102
  # @return [String]
6766
7103
  #
6767
- # @!attribute [rw] integration_association_id
6768
- # The identifier for the integration association.
6769
- # @return [String]
6770
- #
6771
7104
  # @!attribute [rw] next_token
6772
7105
  # The token for the next set of results. Use the value returned in the
6773
7106
  # previous response in the next request to retrieve the next set of
6774
7107
  # results.
7108
+ #
7109
+ # It is not expected that you set this because the value returned in
7110
+ # the previous response is always null.
6775
7111
  # @return [String]
6776
7112
  #
6777
7113
  # @!attribute [rw] max_results
6778
7114
  # The maximum number of results to return per page.
7115
+ #
7116
+ # It is not expected that you set this.
6779
7117
  # @return [Integer]
6780
7118
  #
6781
- # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ListUseCasesRequest AWS API Documentation
7119
+ # @!attribute [rw] status
7120
+ # Marks a template as `ACTIVE` or `INACTIVE` for a task to refer to
7121
+ # it. Tasks can only be created from `ACTIVE` templates. If a template
7122
+ # is marked as `INACTIVE`, then a task that refers to this template
7123
+ # cannot be created.
7124
+ # @return [String]
6782
7125
  #
6783
- class ListUseCasesRequest < Struct.new(
7126
+ # @!attribute [rw] name
7127
+ # The name of the task template.
7128
+ # @return [String]
7129
+ #
7130
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ListTaskTemplatesRequest AWS API Documentation
7131
+ #
7132
+ class ListTaskTemplatesRequest < Struct.new(
6784
7133
  :instance_id,
6785
- :integration_association_id,
6786
7134
  :next_token,
6787
- :max_results)
7135
+ :max_results,
7136
+ :status,
7137
+ :name)
6788
7138
  SENSITIVE = []
6789
7139
  include Aws::Structure
6790
7140
  end
6791
7141
 
6792
- # @!attribute [rw] use_case_summary_list
6793
- # The use cases.
6794
- # @return [Array<Types::UseCase>]
7142
+ # @!attribute [rw] task_templates
7143
+ # Provides details about a list of task templates belonging to an
7144
+ # instance.
7145
+ # @return [Array<Types::TaskTemplateMetadata>]
6795
7146
  #
6796
7147
  # @!attribute [rw] next_token
6797
7148
  # If there are additional results, this is the token for the next set
6798
7149
  # of results.
7150
+ #
7151
+ # This is always returned as a null in the response.
6799
7152
  # @return [String]
6800
7153
  #
6801
- # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ListUseCasesResponse AWS API Documentation
7154
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ListTaskTemplatesResponse AWS API Documentation
6802
7155
  #
6803
- class ListUseCasesResponse < Struct.new(
6804
- :use_case_summary_list,
7156
+ class ListTaskTemplatesResponse < Struct.new(
7157
+ :task_templates,
6805
7158
  :next_token)
6806
7159
  SENSITIVE = []
6807
7160
  include Aws::Structure
6808
7161
  end
6809
7162
 
6810
- # @note When making an API call, you may pass ListUserHierarchyGroupsRequest
7163
+ # Provides summary information about the use cases for the specified
7164
+ # integration association.
7165
+ #
7166
+ # @note When making an API call, you may pass ListUseCasesRequest
7167
+ # data as a hash:
7168
+ #
7169
+ # {
7170
+ # instance_id: "InstanceId", # required
7171
+ # integration_association_id: "IntegrationAssociationId", # required
7172
+ # next_token: "NextToken",
7173
+ # max_results: 1,
7174
+ # }
7175
+ #
7176
+ # @!attribute [rw] instance_id
7177
+ # The identifier of the Amazon Connect instance. You can find the
7178
+ # instanceId in the ARN of the instance.
7179
+ # @return [String]
7180
+ #
7181
+ # @!attribute [rw] integration_association_id
7182
+ # The identifier for the integration association.
7183
+ # @return [String]
7184
+ #
7185
+ # @!attribute [rw] next_token
7186
+ # The token for the next set of results. Use the value returned in the
7187
+ # previous response in the next request to retrieve the next set of
7188
+ # results.
7189
+ # @return [String]
7190
+ #
7191
+ # @!attribute [rw] max_results
7192
+ # The maximum number of results to return per page.
7193
+ # @return [Integer]
7194
+ #
7195
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ListUseCasesRequest AWS API Documentation
7196
+ #
7197
+ class ListUseCasesRequest < Struct.new(
7198
+ :instance_id,
7199
+ :integration_association_id,
7200
+ :next_token,
7201
+ :max_results)
7202
+ SENSITIVE = []
7203
+ include Aws::Structure
7204
+ end
7205
+
7206
+ # @!attribute [rw] use_case_summary_list
7207
+ # The use cases.
7208
+ # @return [Array<Types::UseCase>]
7209
+ #
7210
+ # @!attribute [rw] next_token
7211
+ # If there are additional results, this is the token for the next set
7212
+ # of results.
7213
+ # @return [String]
7214
+ #
7215
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ListUseCasesResponse AWS API Documentation
7216
+ #
7217
+ class ListUseCasesResponse < Struct.new(
7218
+ :use_case_summary_list,
7219
+ :next_token)
7220
+ SENSITIVE = []
7221
+ include Aws::Structure
7222
+ end
7223
+
7224
+ # @note When making an API call, you may pass ListUserHierarchyGroupsRequest
6811
7225
  # data as a hash:
6812
7226
  #
6813
7227
  # {
@@ -6947,6 +7361,26 @@ module Aws::Connect
6947
7361
  include Aws::Structure
6948
7362
  end
6949
7363
 
7364
+ # Information about a reference when the `referenceType` is `NUMBER`.
7365
+ # Otherwise, null.
7366
+ #
7367
+ # @!attribute [rw] name
7368
+ # Identifier of the number reference.
7369
+ # @return [String]
7370
+ #
7371
+ # @!attribute [rw] value
7372
+ # A valid number.
7373
+ # @return [String]
7374
+ #
7375
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/NumberReference AWS API Documentation
7376
+ #
7377
+ class NumberReference < Struct.new(
7378
+ :name,
7379
+ :value)
7380
+ SENSITIVE = []
7381
+ include Aws::Structure
7382
+ end
7383
+
6950
7384
  # The outbound caller ID name, number, and outbound whisper flow.
6951
7385
  #
6952
7386
  # @note When making an API call, you may pass OutboundCallerConfig
@@ -7128,6 +7562,45 @@ module Aws::Connect
7128
7562
  include Aws::Structure
7129
7563
  end
7130
7564
 
7565
+ # @!attribute [rw] message
7566
+ # @return [String]
7567
+ #
7568
+ # @!attribute [rw] property_list
7569
+ # @return [Array<Types::PropertyValidationExceptionProperty>]
7570
+ #
7571
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/PropertyValidationException AWS API Documentation
7572
+ #
7573
+ class PropertyValidationException < Struct.new(
7574
+ :message,
7575
+ :property_list)
7576
+ SENSITIVE = []
7577
+ include Aws::Structure
7578
+ end
7579
+
7580
+ # Contains information about why a property is not valid.
7581
+ #
7582
+ # @!attribute [rw] property_path
7583
+ # The full property path.
7584
+ # @return [String]
7585
+ #
7586
+ # @!attribute [rw] reason
7587
+ # Why the property is not valid.
7588
+ # @return [String]
7589
+ #
7590
+ # @!attribute [rw] message
7591
+ # A message describing why the property is not valid.
7592
+ # @return [String]
7593
+ #
7594
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/PropertyValidationExceptionProperty AWS API Documentation
7595
+ #
7596
+ class PropertyValidationExceptionProperty < Struct.new(
7597
+ :property_path,
7598
+ :reason,
7599
+ :message)
7600
+ SENSITIVE = []
7601
+ include Aws::Structure
7602
+ end
7603
+
7131
7604
  # @note When making an API call, you may pass PutUserStatusRequest
7132
7605
  # data as a hash:
7133
7606
  #
@@ -7441,15 +7914,39 @@ module Aws::Connect
7441
7914
  include Aws::Structure
7442
7915
  end
7443
7916
 
7444
- # A link that an agent selects to complete a given task. You can have up
7445
- # to 4,096 UTF-8 bytes across all references for a contact.
7917
+ # Indicates a field that is read-only to an agent.
7918
+ #
7919
+ # @note When making an API call, you may pass ReadOnlyFieldInfo
7920
+ # data as a hash:
7921
+ #
7922
+ # {
7923
+ # id: {
7924
+ # name: "TaskTemplateFieldName",
7925
+ # },
7926
+ # }
7927
+ #
7928
+ # @!attribute [rw] id
7929
+ # Identifier of the read-only field.
7930
+ # @return [Types::TaskTemplateFieldIdentifier]
7931
+ #
7932
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ReadOnlyFieldInfo AWS API Documentation
7933
+ #
7934
+ class ReadOnlyFieldInfo < Struct.new(
7935
+ :id)
7936
+ SENSITIVE = []
7937
+ include Aws::Structure
7938
+ end
7939
+
7940
+ # Well-formed data on a contact, used by agents to complete a contact
7941
+ # request. You can have up to 4,096 UTF-8 bytes across all references
7942
+ # for a contact.
7446
7943
  #
7447
7944
  # @note When making an API call, you may pass Reference
7448
7945
  # data as a hash:
7449
7946
  #
7450
7947
  # {
7451
7948
  # value: "ReferenceValue", # required
7452
- # type: "URL", # required, accepts URL, ATTACHMENT
7949
+ # type: "URL", # required, accepts URL, ATTACHMENT, NUMBER, STRING, DATE, EMAIL
7453
7950
  # }
7454
7951
  #
7455
7952
  # @!attribute [rw] value
@@ -7459,8 +7956,7 @@ module Aws::Connect
7459
7956
  # @return [String]
7460
7957
  #
7461
7958
  # @!attribute [rw] type
7462
- # The type of the reference. Only `URL` type can be added or updated
7463
- # on a contact.
7959
+ # The type of the reference.
7464
7960
  # @return [String]
7465
7961
  #
7466
7962
  # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/Reference AWS API Documentation
@@ -7479,20 +7975,44 @@ module Aws::Connect
7479
7975
  # @note ReferenceSummary is a union - when returned from an API call exactly one value will be set and the returned type will be a subclass of ReferenceSummary corresponding to the set member.
7480
7976
  #
7481
7977
  # @!attribute [rw] url
7482
- # Information about the URL reference if the `referenceType` is `URL`.
7978
+ # Information about the reference when the `referenceType` is `URL`.
7483
7979
  # Otherwise, null.
7484
7980
  # @return [Types::UrlReference]
7485
7981
  #
7486
7982
  # @!attribute [rw] attachment
7487
- # Information about the attachment reference if the `referenceType` is
7983
+ # Information about the reference when the `referenceType` is
7488
7984
  # `ATTACHMENT`. Otherwise, null.
7489
7985
  # @return [Types::AttachmentReference]
7490
7986
  #
7987
+ # @!attribute [rw] string
7988
+ # Information about a reference when the `referenceType` is `STRING`.
7989
+ # Otherwise, null.
7990
+ # @return [Types::StringReference]
7991
+ #
7992
+ # @!attribute [rw] number
7993
+ # Information about a reference when the `referenceType` is `NUMBER`.
7994
+ # Otherwise, null.
7995
+ # @return [Types::NumberReference]
7996
+ #
7997
+ # @!attribute [rw] date
7998
+ # Information about a reference when the `referenceType` is `DATE`.
7999
+ # Otherwise, null.
8000
+ # @return [Types::DateReference]
8001
+ #
8002
+ # @!attribute [rw] email
8003
+ # Information about a reference when the `referenceType` is `EMAIL`.
8004
+ # Otherwise, null.
8005
+ # @return [Types::EmailReference]
8006
+ #
7491
8007
  # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ReferenceSummary AWS API Documentation
7492
8008
  #
7493
8009
  class ReferenceSummary < Struct.new(
7494
8010
  :url,
7495
8011
  :attachment,
8012
+ :string,
8013
+ :number,
8014
+ :date,
8015
+ :email,
7496
8016
  :unknown)
7497
8017
  SENSITIVE = []
7498
8018
  include Aws::Structure
@@ -7500,6 +8020,10 @@ module Aws::Connect
7500
8020
 
7501
8021
  class Url < ReferenceSummary; end
7502
8022
  class Attachment < ReferenceSummary; end
8023
+ class String < ReferenceSummary; end
8024
+ class Number < ReferenceSummary; end
8025
+ class Date < ReferenceSummary; end
8026
+ class Email < ReferenceSummary; end
7503
8027
  class Unknown < ReferenceSummary; end
7504
8028
  end
7505
8029
 
@@ -7532,6 +8056,29 @@ module Aws::Connect
7532
8056
  include Aws::Structure
7533
8057
  end
7534
8058
 
8059
+ # Information about a required field.
8060
+ #
8061
+ # @note When making an API call, you may pass RequiredFieldInfo
8062
+ # data as a hash:
8063
+ #
8064
+ # {
8065
+ # id: {
8066
+ # name: "TaskTemplateFieldName",
8067
+ # },
8068
+ # }
8069
+ #
8070
+ # @!attribute [rw] id
8071
+ # The unique identifier for the field.
8072
+ # @return [Types::TaskTemplateFieldIdentifier]
8073
+ #
8074
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/RequiredFieldInfo AWS API Documentation
8075
+ #
8076
+ class RequiredFieldInfo < Struct.new(
8077
+ :id)
8078
+ SENSITIVE = []
8079
+ include Aws::Structure
8080
+ end
8081
+
7535
8082
  # A resource already has that name.
7536
8083
  #
7537
8084
  # @!attribute [rw] message
@@ -8567,7 +9114,7 @@ module Aws::Connect
8567
9114
  # {
8568
9115
  # instance_id: "InstanceId", # required
8569
9116
  # previous_contact_id: "ContactId",
8570
- # contact_flow_id: "ContactFlowId", # required
9117
+ # contact_flow_id: "ContactFlowId",
8571
9118
  # attributes: {
8572
9119
  # "AttributeName" => "AttributeValue",
8573
9120
  # },
@@ -8575,12 +9122,14 @@ module Aws::Connect
8575
9122
  # references: {
8576
9123
  # "ReferenceKey" => {
8577
9124
  # value: "ReferenceValue", # required
8578
- # type: "URL", # required, accepts URL, ATTACHMENT
9125
+ # type: "URL", # required, accepts URL, ATTACHMENT, NUMBER, STRING, DATE, EMAIL
8579
9126
  # },
8580
9127
  # },
8581
9128
  # description: "Description",
8582
9129
  # client_token: "ClientToken",
8583
9130
  # scheduled_time: Time.now,
9131
+ # task_template_id: "TaskTemplateId",
9132
+ # quick_connect_id: "QuickConnectId",
8584
9133
  # }
8585
9134
  #
8586
9135
  # @!attribute [rw] instance_id
@@ -8642,6 +9191,14 @@ module Aws::Connect
8642
9191
  # the past. It must be within up to 6 days in future.
8643
9192
  # @return [Time]
8644
9193
  #
9194
+ # @!attribute [rw] task_template_id
9195
+ # A unique identifier for the task template.
9196
+ # @return [String]
9197
+ #
9198
+ # @!attribute [rw] quick_connect_id
9199
+ # The identifier for the quick connect.
9200
+ # @return [String]
9201
+ #
8645
9202
  # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/StartTaskContactRequest AWS API Documentation
8646
9203
  #
8647
9204
  class StartTaskContactRequest < Struct.new(
@@ -8653,7 +9210,9 @@ module Aws::Connect
8653
9210
  :references,
8654
9211
  :description,
8655
9212
  :client_token,
8656
- :scheduled_time)
9213
+ :scheduled_time,
9214
+ :task_template_id,
9215
+ :quick_connect_id)
8657
9216
  SENSITIVE = []
8658
9217
  include Aws::Structure
8659
9218
  end
@@ -8810,6 +9369,26 @@ module Aws::Connect
8810
9369
  include Aws::Structure
8811
9370
  end
8812
9371
 
9372
+ # Information about a reference when the `referenceType` is `STRING`.
9373
+ # Otherwise, null.
9374
+ #
9375
+ # @!attribute [rw] name
9376
+ # Identifier of the string reference.
9377
+ # @return [String]
9378
+ #
9379
+ # @!attribute [rw] value
9380
+ # A valid string.
9381
+ # @return [String]
9382
+ #
9383
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/StringReference AWS API Documentation
9384
+ #
9385
+ class StringReference < Struct.new(
9386
+ :name,
9387
+ :value)
9388
+ SENSITIVE = []
9389
+ include Aws::Structure
9390
+ end
9391
+
8813
9392
  # @note When making an API call, you may pass SuspendContactRecordingRequest
8814
9393
  # data as a hash:
8815
9394
  #
@@ -8903,6 +9482,223 @@ module Aws::Connect
8903
9482
  include Aws::Structure
8904
9483
  end
8905
9484
 
9485
+ # Describes constraints that apply to the template fields.
9486
+ #
9487
+ # @note When making an API call, you may pass TaskTemplateConstraints
9488
+ # data as a hash:
9489
+ #
9490
+ # {
9491
+ # required_fields: [
9492
+ # {
9493
+ # id: {
9494
+ # name: "TaskTemplateFieldName",
9495
+ # },
9496
+ # },
9497
+ # ],
9498
+ # read_only_fields: [
9499
+ # {
9500
+ # id: {
9501
+ # name: "TaskTemplateFieldName",
9502
+ # },
9503
+ # },
9504
+ # ],
9505
+ # invisible_fields: [
9506
+ # {
9507
+ # id: {
9508
+ # name: "TaskTemplateFieldName",
9509
+ # },
9510
+ # },
9511
+ # ],
9512
+ # }
9513
+ #
9514
+ # @!attribute [rw] required_fields
9515
+ # Lists the fields that are required to be filled by agents.
9516
+ # @return [Array<Types::RequiredFieldInfo>]
9517
+ #
9518
+ # @!attribute [rw] read_only_fields
9519
+ # Lists the fields that are read-only to agents, and cannot be edited.
9520
+ # @return [Array<Types::ReadOnlyFieldInfo>]
9521
+ #
9522
+ # @!attribute [rw] invisible_fields
9523
+ # Lists the fields that are invisible to agents.
9524
+ # @return [Array<Types::InvisibleFieldInfo>]
9525
+ #
9526
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/TaskTemplateConstraints AWS API Documentation
9527
+ #
9528
+ class TaskTemplateConstraints < Struct.new(
9529
+ :required_fields,
9530
+ :read_only_fields,
9531
+ :invisible_fields)
9532
+ SENSITIVE = []
9533
+ include Aws::Structure
9534
+ end
9535
+
9536
+ # Describes a default field and its corresponding value.
9537
+ #
9538
+ # @note When making an API call, you may pass TaskTemplateDefaultFieldValue
9539
+ # data as a hash:
9540
+ #
9541
+ # {
9542
+ # id: {
9543
+ # name: "TaskTemplateFieldName",
9544
+ # },
9545
+ # default_value: "TaskTemplateFieldValue",
9546
+ # }
9547
+ #
9548
+ # @!attribute [rw] id
9549
+ # Identifier of a field.
9550
+ # @return [Types::TaskTemplateFieldIdentifier]
9551
+ #
9552
+ # @!attribute [rw] default_value
9553
+ # Default value for the field.
9554
+ # @return [String]
9555
+ #
9556
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/TaskTemplateDefaultFieldValue AWS API Documentation
9557
+ #
9558
+ class TaskTemplateDefaultFieldValue < Struct.new(
9559
+ :id,
9560
+ :default_value)
9561
+ SENSITIVE = []
9562
+ include Aws::Structure
9563
+ end
9564
+
9565
+ # Describes default values for fields on a template.
9566
+ #
9567
+ # @note When making an API call, you may pass TaskTemplateDefaults
9568
+ # data as a hash:
9569
+ #
9570
+ # {
9571
+ # default_field_values: [
9572
+ # {
9573
+ # id: {
9574
+ # name: "TaskTemplateFieldName",
9575
+ # },
9576
+ # default_value: "TaskTemplateFieldValue",
9577
+ # },
9578
+ # ],
9579
+ # }
9580
+ #
9581
+ # @!attribute [rw] default_field_values
9582
+ # Default value for the field.
9583
+ # @return [Array<Types::TaskTemplateDefaultFieldValue>]
9584
+ #
9585
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/TaskTemplateDefaults AWS API Documentation
9586
+ #
9587
+ class TaskTemplateDefaults < Struct.new(
9588
+ :default_field_values)
9589
+ SENSITIVE = []
9590
+ include Aws::Structure
9591
+ end
9592
+
9593
+ # Describes a single task template field.
9594
+ #
9595
+ # @note When making an API call, you may pass TaskTemplateField
9596
+ # data as a hash:
9597
+ #
9598
+ # {
9599
+ # id: { # required
9600
+ # name: "TaskTemplateFieldName",
9601
+ # },
9602
+ # description: "TaskTemplateFieldDescription",
9603
+ # type: "NAME", # accepts NAME, DESCRIPTION, SCHEDULED_TIME, QUICK_CONNECT, URL, NUMBER, TEXT, TEXT_AREA, DATE_TIME, BOOLEAN, SINGLE_SELECT, EMAIL
9604
+ # single_select_options: ["TaskTemplateSingleSelectOption"],
9605
+ # }
9606
+ #
9607
+ # @!attribute [rw] id
9608
+ # The unique identifier for the field.
9609
+ # @return [Types::TaskTemplateFieldIdentifier]
9610
+ #
9611
+ # @!attribute [rw] description
9612
+ # The description of the field.
9613
+ # @return [String]
9614
+ #
9615
+ # @!attribute [rw] type
9616
+ # Indicates the type of field.
9617
+ # @return [String]
9618
+ #
9619
+ # @!attribute [rw] single_select_options
9620
+ # A list of options for a single select field.
9621
+ # @return [Array<String>]
9622
+ #
9623
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/TaskTemplateField AWS API Documentation
9624
+ #
9625
+ class TaskTemplateField < Struct.new(
9626
+ :id,
9627
+ :description,
9628
+ :type,
9629
+ :single_select_options)
9630
+ SENSITIVE = []
9631
+ include Aws::Structure
9632
+ end
9633
+
9634
+ # The identifier of the task template field.
9635
+ #
9636
+ # @note When making an API call, you may pass TaskTemplateFieldIdentifier
9637
+ # data as a hash:
9638
+ #
9639
+ # {
9640
+ # name: "TaskTemplateFieldName",
9641
+ # }
9642
+ #
9643
+ # @!attribute [rw] name
9644
+ # The name of the task template field.
9645
+ # @return [String]
9646
+ #
9647
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/TaskTemplateFieldIdentifier AWS API Documentation
9648
+ #
9649
+ class TaskTemplateFieldIdentifier < Struct.new(
9650
+ :name)
9651
+ SENSITIVE = []
9652
+ include Aws::Structure
9653
+ end
9654
+
9655
+ # Contains summary information about the task template.
9656
+ #
9657
+ # @!attribute [rw] id
9658
+ # A unique identifier for the task template.
9659
+ # @return [String]
9660
+ #
9661
+ # @!attribute [rw] arn
9662
+ # The Amazon Resource Name (ARN) of the task template.
9663
+ # @return [String]
9664
+ #
9665
+ # @!attribute [rw] name
9666
+ # The name of the task template.
9667
+ # @return [String]
9668
+ #
9669
+ # @!attribute [rw] description
9670
+ # The description of the task template.
9671
+ # @return [String]
9672
+ #
9673
+ # @!attribute [rw] status
9674
+ # Marks a template as `ACTIVE` or `INACTIVE` for a task to refer to
9675
+ # it. Tasks can only be created from `ACTIVE` templates. If a template
9676
+ # is marked as `INACTIVE`, then a task that refers to this template
9677
+ # cannot be created.
9678
+ # @return [String]
9679
+ #
9680
+ # @!attribute [rw] last_modified_time
9681
+ # The timestamp when the task template was last modified.
9682
+ # @return [Time]
9683
+ #
9684
+ # @!attribute [rw] created_time
9685
+ # The timestamp when the task template was created.
9686
+ # @return [Time]
9687
+ #
9688
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/TaskTemplateMetadata AWS API Documentation
9689
+ #
9690
+ class TaskTemplateMetadata < Struct.new(
9691
+ :id,
9692
+ :arn,
9693
+ :name,
9694
+ :description,
9695
+ :status,
9696
+ :last_modified_time,
9697
+ :created_time)
9698
+ SENSITIVE = []
9699
+ include Aws::Structure
9700
+ end
9701
+
8906
9702
  # Contains information about the threshold for service level metrics.
8907
9703
  #
8908
9704
  # @note When making an API call, you may pass Threshold
@@ -8944,6 +9740,77 @@ module Aws::Connect
8944
9740
  include Aws::Structure
8945
9741
  end
8946
9742
 
9743
+ # @note When making an API call, you may pass TransferContactRequest
9744
+ # data as a hash:
9745
+ #
9746
+ # {
9747
+ # instance_id: "InstanceId", # required
9748
+ # contact_id: "ContactId", # required
9749
+ # queue_id: "QueueId",
9750
+ # user_id: "AgentResourceId",
9751
+ # contact_flow_id: "ContactFlowId", # required
9752
+ # client_token: "ClientToken",
9753
+ # }
9754
+ #
9755
+ # @!attribute [rw] instance_id
9756
+ # The identifier of the Amazon Connect instance. You can find the
9757
+ # instanceId in the ARN of the instance.
9758
+ # @return [String]
9759
+ #
9760
+ # @!attribute [rw] contact_id
9761
+ # The identifier of the contact in this instance of Amazon Connect
9762
+ # @return [String]
9763
+ #
9764
+ # @!attribute [rw] queue_id
9765
+ # The identifier for the queue.
9766
+ # @return [String]
9767
+ #
9768
+ # @!attribute [rw] user_id
9769
+ # The identifier for the user.
9770
+ # @return [String]
9771
+ #
9772
+ # @!attribute [rw] contact_flow_id
9773
+ # The identifier of the contact flow.
9774
+ # @return [String]
9775
+ #
9776
+ # @!attribute [rw] client_token
9777
+ # A unique, case-sensitive identifier that you provide to ensure the
9778
+ # idempotency of the request.
9779
+ #
9780
+ # **A suitable default value is auto-generated.** You should normally
9781
+ # not need to pass this option.
9782
+ # @return [String]
9783
+ #
9784
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/TransferContactRequest AWS API Documentation
9785
+ #
9786
+ class TransferContactRequest < Struct.new(
9787
+ :instance_id,
9788
+ :contact_id,
9789
+ :queue_id,
9790
+ :user_id,
9791
+ :contact_flow_id,
9792
+ :client_token)
9793
+ SENSITIVE = []
9794
+ include Aws::Structure
9795
+ end
9796
+
9797
+ # @!attribute [rw] contact_id
9798
+ # The identifier of the contact in this instance of Amazon Connect
9799
+ # @return [String]
9800
+ #
9801
+ # @!attribute [rw] contact_arn
9802
+ # The Amazon Resource Name (ARN) of the contact.
9803
+ # @return [String]
9804
+ #
9805
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/TransferContactResponse AWS API Documentation
9806
+ #
9807
+ class TransferContactResponse < Struct.new(
9808
+ :contact_id,
9809
+ :contact_arn)
9810
+ SENSITIVE = []
9811
+ include Aws::Structure
9812
+ end
9813
+
8947
9814
  # @note When making an API call, you may pass UntagResourceRequest
8948
9815
  # data as a hash:
8949
9816
  #
@@ -9282,7 +10149,7 @@ module Aws::Connect
9282
10149
  # references: {
9283
10150
  # "ReferenceKey" => {
9284
10151
  # value: "ReferenceValue", # required
9285
- # type: "URL", # required, accepts URL, ATTACHMENT
10152
+ # type: "URL", # required, accepts URL, ATTACHMENT, NUMBER, STRING, DATE, EMAIL
9286
10153
  # },
9287
10154
  # },
9288
10155
  # }
@@ -9306,7 +10173,7 @@ module Aws::Connect
9306
10173
  # @return [String]
9307
10174
  #
9308
10175
  # @!attribute [rw] references
9309
- # A formatted URL that is shown to an agent in the Contact Control
10176
+ # Well-formed data on contact, shown to agents on Contact Control
9310
10177
  # Panel (CCP).
9311
10178
  # @return [Hash<String,Types::Reference>]
9312
10179
  #
@@ -10026,6 +10893,192 @@ module Aws::Connect
10026
10893
  include Aws::Structure
10027
10894
  end
10028
10895
 
10896
+ # @note When making an API call, you may pass UpdateTaskTemplateRequest
10897
+ # data as a hash:
10898
+ #
10899
+ # {
10900
+ # task_template_id: "TaskTemplateId", # required
10901
+ # instance_id: "InstanceId", # required
10902
+ # name: "TaskTemplateName",
10903
+ # description: "TaskTemplateDescription",
10904
+ # contact_flow_id: "ContactFlowId",
10905
+ # constraints: {
10906
+ # required_fields: [
10907
+ # {
10908
+ # id: {
10909
+ # name: "TaskTemplateFieldName",
10910
+ # },
10911
+ # },
10912
+ # ],
10913
+ # read_only_fields: [
10914
+ # {
10915
+ # id: {
10916
+ # name: "TaskTemplateFieldName",
10917
+ # },
10918
+ # },
10919
+ # ],
10920
+ # invisible_fields: [
10921
+ # {
10922
+ # id: {
10923
+ # name: "TaskTemplateFieldName",
10924
+ # },
10925
+ # },
10926
+ # ],
10927
+ # },
10928
+ # defaults: {
10929
+ # default_field_values: [
10930
+ # {
10931
+ # id: {
10932
+ # name: "TaskTemplateFieldName",
10933
+ # },
10934
+ # default_value: "TaskTemplateFieldValue",
10935
+ # },
10936
+ # ],
10937
+ # },
10938
+ # status: "ACTIVE", # accepts ACTIVE, INACTIVE
10939
+ # fields: [
10940
+ # {
10941
+ # id: { # required
10942
+ # name: "TaskTemplateFieldName",
10943
+ # },
10944
+ # description: "TaskTemplateFieldDescription",
10945
+ # type: "NAME", # accepts NAME, DESCRIPTION, SCHEDULED_TIME, QUICK_CONNECT, URL, NUMBER, TEXT, TEXT_AREA, DATE_TIME, BOOLEAN, SINGLE_SELECT, EMAIL
10946
+ # single_select_options: ["TaskTemplateSingleSelectOption"],
10947
+ # },
10948
+ # ],
10949
+ # }
10950
+ #
10951
+ # @!attribute [rw] task_template_id
10952
+ # A unique identifier for the task template.
10953
+ # @return [String]
10954
+ #
10955
+ # @!attribute [rw] instance_id
10956
+ # The identifier of the Amazon Connect instance. You can find the
10957
+ # instanceId in the ARN of the instance.
10958
+ # @return [String]
10959
+ #
10960
+ # @!attribute [rw] name
10961
+ # The name of the task template.
10962
+ # @return [String]
10963
+ #
10964
+ # @!attribute [rw] description
10965
+ # The description of the task template.
10966
+ # @return [String]
10967
+ #
10968
+ # @!attribute [rw] contact_flow_id
10969
+ # The identifier of the flow that runs by default when a task is
10970
+ # created by referencing this template.
10971
+ # @return [String]
10972
+ #
10973
+ # @!attribute [rw] constraints
10974
+ # Constraints that are applicable to the fields listed.
10975
+ # @return [Types::TaskTemplateConstraints]
10976
+ #
10977
+ # @!attribute [rw] defaults
10978
+ # The default values for fields when a task is created by referencing
10979
+ # this template.
10980
+ # @return [Types::TaskTemplateDefaults]
10981
+ #
10982
+ # @!attribute [rw] status
10983
+ # Marks a template as `ACTIVE` or `INACTIVE` for a task to refer to
10984
+ # it. Tasks can only be created from `ACTIVE` templates. If a template
10985
+ # is marked as `INACTIVE`, then a task that refers to this template
10986
+ # cannot be created.
10987
+ # @return [String]
10988
+ #
10989
+ # @!attribute [rw] fields
10990
+ # Fields that are part of the template.
10991
+ # @return [Array<Types::TaskTemplateField>]
10992
+ #
10993
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/UpdateTaskTemplateRequest AWS API Documentation
10994
+ #
10995
+ class UpdateTaskTemplateRequest < Struct.new(
10996
+ :task_template_id,
10997
+ :instance_id,
10998
+ :name,
10999
+ :description,
11000
+ :contact_flow_id,
11001
+ :constraints,
11002
+ :defaults,
11003
+ :status,
11004
+ :fields)
11005
+ SENSITIVE = []
11006
+ include Aws::Structure
11007
+ end
11008
+
11009
+ # @!attribute [rw] instance_id
11010
+ # The identifier of the Amazon Connect instance. You can find the
11011
+ # instanceId in the ARN of the instance.
11012
+ # @return [String]
11013
+ #
11014
+ # @!attribute [rw] id
11015
+ # The identifier of the task template resource.
11016
+ # @return [String]
11017
+ #
11018
+ # @!attribute [rw] arn
11019
+ # The Amazon Resource Name (ARN) for the task template resource.
11020
+ # @return [String]
11021
+ #
11022
+ # @!attribute [rw] name
11023
+ # The name of the task template.
11024
+ # @return [String]
11025
+ #
11026
+ # @!attribute [rw] description
11027
+ # The description of the task template.
11028
+ # @return [String]
11029
+ #
11030
+ # @!attribute [rw] contact_flow_id
11031
+ # The identifier of the flow that runs by default when a task is
11032
+ # created by referencing this template.
11033
+ # @return [String]
11034
+ #
11035
+ # @!attribute [rw] constraints
11036
+ # Constraints that are applicable to the fields listed.
11037
+ # @return [Types::TaskTemplateConstraints]
11038
+ #
11039
+ # @!attribute [rw] defaults
11040
+ # The default values for fields when a task is created by referencing
11041
+ # this template.
11042
+ # @return [Types::TaskTemplateDefaults]
11043
+ #
11044
+ # @!attribute [rw] fields
11045
+ # Fields that are part of the template.
11046
+ # @return [Array<Types::TaskTemplateField>]
11047
+ #
11048
+ # @!attribute [rw] status
11049
+ # Marks a template as `ACTIVE` or `INACTIVE` for a task to refer to
11050
+ # it. Tasks can only be created from `ACTIVE` templates. If a template
11051
+ # is marked as `INACTIVE`, then a task that refers to this template
11052
+ # cannot be created.
11053
+ # @return [String]
11054
+ #
11055
+ # @!attribute [rw] last_modified_time
11056
+ # The timestamp when the task template was last modified.
11057
+ # @return [Time]
11058
+ #
11059
+ # @!attribute [rw] created_time
11060
+ # The timestamp when the task template was created.
11061
+ # @return [Time]
11062
+ #
11063
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/UpdateTaskTemplateResponse AWS API Documentation
11064
+ #
11065
+ class UpdateTaskTemplateResponse < Struct.new(
11066
+ :instance_id,
11067
+ :id,
11068
+ :arn,
11069
+ :name,
11070
+ :description,
11071
+ :contact_flow_id,
11072
+ :constraints,
11073
+ :defaults,
11074
+ :fields,
11075
+ :status,
11076
+ :last_modified_time,
11077
+ :created_time)
11078
+ SENSITIVE = []
11079
+ include Aws::Structure
11080
+ end
11081
+
10029
11082
  # @note When making an API call, you may pass UpdateUserHierarchyGroupNameRequest
10030
11083
  # data as a hash:
10031
11084
  #