aws-sdk-connect 1.48.0 → 1.49.0

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
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data/CHANGELOG.md CHANGED
@@ -1,6 +1,11 @@
1
1
  Unreleased Changes
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  ------------------
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+ 1.49.0 (2021-08-06)
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+ ------------------
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+
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+ * Feature - This release adds support for agent status and hours of operation. For details, see the Release Notes in the Amazon Connect Administrator Guide.
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+
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  1.48.0 (2021-07-30)
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  ------------------
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data/VERSION CHANGED
@@ -1 +1 @@
1
- 1.48.0
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+ 1.49.0
@@ -48,6 +48,6 @@ require_relative 'aws-sdk-connect/customizations'
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  # @!group service
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  module Aws::Connect
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- GEM_VERSION = '1.48.0'
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+ GEM_VERSION = '1.49.0'
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  end
@@ -646,6 +646,62 @@ module Aws::Connect
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  req.send_request(options)
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  end
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+ # This API is in preview release for Amazon Connect and is subject to
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+ # change.
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+ #
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+ # Creates an agent status for the specified Amazon Connect instance.
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+ #
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+ # @option params [required, String] :instance_id
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+ # The identifier of the Amazon Connect instance. You can find the
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+ # instanceId in the ARN of the instance.
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+ #
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+ # @option params [required, String] :name
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+ # The name of the status.
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+ #
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+ # @option params [String] :description
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+ # The description of the status.
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+ #
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+ # @option params [required, String] :state
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+ # The state of the status.
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+ #
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+ # @option params [Integer] :display_order
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+ # The display order of the status.
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+ #
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+ # @option params [Hash<String,String>] :tags
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+ # One or more tags.
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+ #
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+ # @return [Types::CreateAgentStatusResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
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+ #
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+ # * {Types::CreateAgentStatusResponse#agent_status_arn #agent_status_arn} => String
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+ # * {Types::CreateAgentStatusResponse#agent_status_id #agent_status_id} => String
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+ #
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+ # @example Request syntax with placeholder values
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+ #
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+ # resp = client.create_agent_status({
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+ # instance_id: "InstanceId", # required
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+ # name: "AgentStatusName", # required
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+ # description: "AgentStatusDescription",
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+ # state: "ENABLED", # required, accepts ENABLED, DISABLED
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+ # display_order: 1,
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+ # tags: {
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+ # "TagKey" => "TagValue",
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+ # },
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+ # })
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+ #
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+ # @example Response structure
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+ #
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+ # resp.agent_status_arn #=> String
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+ # resp.agent_status_id #=> String
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+ #
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+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/CreateAgentStatus AWS API Documentation
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+ #
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+ # @overload create_agent_status(params = {})
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+ # @param [Hash] params ({})
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+ def create_agent_status(params = {}, options = {})
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+ req = build_request(:create_agent_status, params)
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+ req.send_request(options)
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+ end
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+
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  # Creates a contact flow for the specified Amazon Connect instance.
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  #
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  # You can also create and update contact flows using the [Amazon Connect
@@ -711,6 +767,75 @@ module Aws::Connect
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  req.send_request(options)
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  end
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+ # This API is in preview release for Amazon Connect and is subject to
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+ # change.
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+ #
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+ # Creates hours of operation.
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+ #
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+ # @option params [required, String] :instance_id
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+ # The identifier of the Amazon Connect instance. You can find the
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+ # instanceId in the ARN of the instance.
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+ #
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+ # @option params [required, String] :name
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+ # The name of the hours of operation.
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+ #
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+ # @option params [String] :description
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+ # The description of the hours of operation.
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+ #
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+ # @option params [required, String] :time_zone
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+ # The time zone of the hours of operation.
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+ #
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+ # @option params [required, Array<Types::HoursOfOperationConfig>] :config
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+ # Configuration information for the hours of operation: day, start time,
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+ # and end time.
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+ #
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+ # @option params [Hash<String,String>] :tags
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+ # One or more tags.
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+ #
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+ # @return [Types::CreateHoursOfOperationResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
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+ #
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+ # * {Types::CreateHoursOfOperationResponse#hours_of_operation_id #hours_of_operation_id} => String
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+ # * {Types::CreateHoursOfOperationResponse#hours_of_operation_arn #hours_of_operation_arn} => String
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+ #
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+ # @example Request syntax with placeholder values
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+ #
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+ # resp = client.create_hours_of_operation({
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+ # instance_id: "InstanceId", # required
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+ # name: "CommonNameLength127", # required
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+ # description: "HoursOfOperationDescription",
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+ # time_zone: "TimeZone", # required
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+ # config: [ # required
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+ # {
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+ # day: "SUNDAY", # required, accepts SUNDAY, MONDAY, TUESDAY, WEDNESDAY, THURSDAY, FRIDAY, SATURDAY
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+ # start_time: { # required
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+ # hours: 1, # required
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+ # minutes: 1, # required
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+ # },
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+ # end_time: { # required
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+ # hours: 1, # required
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+ # minutes: 1, # required
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+ # },
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+ # },
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+ # ],
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+ # tags: {
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+ # "TagKey" => "TagValue",
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+ # },
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+ # })
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+ #
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+ # @example Response structure
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+ #
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+ # resp.hours_of_operation_id #=> String
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+ # resp.hours_of_operation_arn #=> String
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+ #
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+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/CreateHoursOfOperation AWS API Documentation
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+ #
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+ # @overload create_hours_of_operation(params = {})
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+ # @param [Hash] params ({})
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+ def create_hours_of_operation(params = {}, options = {})
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+ req = build_request(:create_hours_of_operation, params)
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+ req.send_request(options)
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+ end
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+
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  # This API is in preview release for Amazon Connect and is subject to
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  # change.
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  #
@@ -1225,6 +1350,36 @@ module Aws::Connect
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  req.send_request(options)
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1351
  end
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+ # This API is in preview release for Amazon Connect and is subject to
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+ # change.
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+ #
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+ # Deletes an hours of operation.
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+ #
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+ # @option params [required, String] :instance_id
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+ # The identifier of the Amazon Connect instance. You can find the
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+ # instanceId in the ARN of the instance.
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+ #
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+ # @option params [required, String] :hours_of_operation_id
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+ # The identifier for the hours of operation.
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+ #
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+ # @return [Struct] Returns an empty {Seahorse::Client::Response response}.
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+ #
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+ # @example Request syntax with placeholder values
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+ #
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+ # resp = client.delete_hours_of_operation({
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+ # instance_id: "InstanceId", # required
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+ # hours_of_operation_id: "HoursOfOperationId", # required
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+ # })
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+ #
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+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/DeleteHoursOfOperation AWS API Documentation
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+ #
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+ # @overload delete_hours_of_operation(params = {})
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+ # @param [Hash] params ({})
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+ def delete_hours_of_operation(params = {}, options = {})
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+ req = build_request(:delete_hours_of_operation, params)
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+ req.send_request(options)
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+ end
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+
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  # This API is in preview release for Amazon Connect and is subject to
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1384
  # change.
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  #
@@ -1407,6 +1562,50 @@ module Aws::Connect
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  req.send_request(options)
1408
1563
  end
1409
1564
 
1565
+ # This API is in preview release for Amazon Connect and is subject to
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+ # change.
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+ #
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+ # Describes an agent status.
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+ #
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+ # @option params [required, String] :instance_id
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+ # The identifier of the Amazon Connect instance. You can find the
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+ # instanceId in the ARN of the instance.
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+ #
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+ # @option params [required, String] :agent_status_id
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+ # The identifier for the agent status.
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+ #
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+ # @return [Types::DescribeAgentStatusResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
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+ #
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+ # * {Types::DescribeAgentStatusResponse#agent_status #agent_status} => Types::AgentStatus
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+ #
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+ # @example Request syntax with placeholder values
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+ #
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+ # resp = client.describe_agent_status({
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+ # instance_id: "InstanceId", # required
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+ # agent_status_id: "AgentStatusId", # required
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+ # })
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+ #
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+ # @example Response structure
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+ #
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+ # resp.agent_status.agent_status_arn #=> String
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+ # resp.agent_status.agent_status_id #=> String
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+ # resp.agent_status.name #=> String
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+ # resp.agent_status.description #=> String
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+ # resp.agent_status.type #=> String, one of "ROUTABLE", "CUSTOM", "OFFLINE"
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+ # resp.agent_status.display_order #=> Integer
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+ # resp.agent_status.state #=> String, one of "ENABLED", "DISABLED"
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+ # resp.agent_status.tags #=> Hash
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+ # resp.agent_status.tags["TagKey"] #=> String
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+ #
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+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/DescribeAgentStatus AWS API Documentation
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+ #
1602
+ # @overload describe_agent_status(params = {})
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+ # @param [Hash] params ({})
1604
+ def describe_agent_status(params = {}, options = {})
1605
+ req = build_request(:describe_agent_status, params)
1606
+ req.send_request(options)
1607
+ end
1608
+
1410
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  # Describes the specified contact flow.
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  #
1412
1611
  # You can also create and update contact flows using the [Amazon Connect
@@ -2757,6 +2956,60 @@ module Aws::Connect
2757
2956
  req.send_request(options)
2758
2957
  end
2759
2958
 
2959
+ # This API is in preview release for Amazon Connect and is subject to
2960
+ # change.
2961
+ #
2962
+ # Lists agent statuses.
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+ #
2964
+ # @option params [required, String] :instance_id
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+ # The identifier of the Amazon Connect instance. You can find the
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+ # instanceId in the ARN of the instance.
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+ #
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+ # @option params [String] :next_token
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+ # The token for the next set of results. Use the value returned in the
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+ # previous response in the next request to retrieve the next set of
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+ # results.
2972
+ #
2973
+ # @option params [Integer] :max_results
2974
+ # The maximum number of results to return per page.
2975
+ #
2976
+ # @option params [Array<String>] :agent_status_types
2977
+ # Available agent status types.
2978
+ #
2979
+ # @return [Types::ListAgentStatusResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
2980
+ #
2981
+ # * {Types::ListAgentStatusResponse#next_token #next_token} => String
2982
+ # * {Types::ListAgentStatusResponse#agent_status_summary_list #agent_status_summary_list} => Array&lt;Types::AgentStatusSummary&gt;
2983
+ #
2984
+ # The returned {Seahorse::Client::Response response} is a pageable response and is Enumerable. For details on usage see {Aws::PageableResponse PageableResponse}.
2985
+ #
2986
+ # @example Request syntax with placeholder values
2987
+ #
2988
+ # resp = client.list_agent_statuses({
2989
+ # instance_id: "InstanceId", # required
2990
+ # next_token: "NextToken",
2991
+ # max_results: 1,
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+ # agent_status_types: ["ROUTABLE"], # accepts ROUTABLE, CUSTOM, OFFLINE
2993
+ # })
2994
+ #
2995
+ # @example Response structure
2996
+ #
2997
+ # resp.next_token #=> String
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+ # resp.agent_status_summary_list #=> Array
2999
+ # resp.agent_status_summary_list[0].id #=> String
3000
+ # resp.agent_status_summary_list[0].arn #=> String
3001
+ # resp.agent_status_summary_list[0].name #=> String
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+ # resp.agent_status_summary_list[0].type #=> String, one of "ROUTABLE", "CUSTOM", "OFFLINE"
3003
+ #
3004
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ListAgentStatuses AWS API Documentation
3005
+ #
3006
+ # @overload list_agent_statuses(params = {})
3007
+ # @param [Hash] params ({})
3008
+ def list_agent_statuses(params = {}, options = {})
3009
+ req = build_request(:list_agent_statuses, params)
3010
+ req.send_request(options)
3011
+ end
3012
+
2760
3013
  # This API is in preview release for Amazon Connect and is subject to
2761
3014
  # change.
2762
3015
  #
@@ -4458,7 +4711,7 @@ module Aws::Connect
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4711
  # Adds the specified tags to the specified resource.
4459
4712
  #
4460
4713
  # The supported resource types are users, routing profiles, queues,
4461
- # quick connects, and contact flows.
4714
+ # quick connects, contact flows, agent status, and hours of operation.
4462
4715
  #
4463
4716
  # For sample policies that use tags, see [Amazon Connect Identity-Based
4464
4717
  # Policy Examples][1] in the *Amazon Connect Administrator Guide*.
@@ -4520,6 +4773,56 @@ module Aws::Connect
4520
4773
  req.send_request(options)
4521
4774
  end
4522
4775
 
4776
+ # This API is in preview release for Amazon Connect and is subject to
4777
+ # change.
4778
+ #
4779
+ # Updates agent status.
4780
+ #
4781
+ # @option params [required, String] :instance_id
4782
+ # The identifier of the Amazon Connect instance. You can find the
4783
+ # instanceId in the ARN of the instance.
4784
+ #
4785
+ # @option params [required, String] :agent_status_id
4786
+ # The identifier of the agent status.
4787
+ #
4788
+ # @option params [String] :name
4789
+ # The name of the agent status.
4790
+ #
4791
+ # @option params [String] :description
4792
+ # The description of the agent status.
4793
+ #
4794
+ # @option params [String] :state
4795
+ # The state of the agent status.
4796
+ #
4797
+ # @option params [Integer] :display_order
4798
+ # The display order of the agent status.
4799
+ #
4800
+ # @option params [Boolean] :reset_order_number
4801
+ # A number indicating the reset order of the agent status.
4802
+ #
4803
+ # @return [Struct] Returns an empty {Seahorse::Client::Response response}.
4804
+ #
4805
+ # @example Request syntax with placeholder values
4806
+ #
4807
+ # resp = client.update_agent_status({
4808
+ # instance_id: "InstanceId", # required
4809
+ # agent_status_id: "AgentStatusId", # required
4810
+ # name: "AgentStatusName",
4811
+ # description: "UpdateAgentStatusDescription",
4812
+ # state: "ENABLED", # accepts ENABLED, DISABLED
4813
+ # display_order: 1,
4814
+ # reset_order_number: false,
4815
+ # })
4816
+ #
4817
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/UpdateAgentStatus AWS API Documentation
4818
+ #
4819
+ # @overload update_agent_status(params = {})
4820
+ # @param [Hash] params ({})
4821
+ def update_agent_status(params = {}, options = {})
4822
+ req = build_request(:update_agent_status, params)
4823
+ req.send_request(options)
4824
+ end
4825
+
4523
4826
  # Creates or updates user-defined contact attributes associated with the
4524
4827
  # specified contact.
4525
4828
  #
@@ -4672,6 +4975,64 @@ module Aws::Connect
4672
4975
  req.send_request(options)
4673
4976
  end
4674
4977
 
4978
+ # This API is in preview release for Amazon Connect and is subject to
4979
+ # change.
4980
+ #
4981
+ # Updates the hours of operation.
4982
+ #
4983
+ # @option params [required, String] :instance_id
4984
+ # The identifier of the Amazon Connect instance. You can find the
4985
+ # instanceId in the ARN of the instance.
4986
+ #
4987
+ # @option params [required, String] :hours_of_operation_id
4988
+ # The identifier of the hours of operation.
4989
+ #
4990
+ # @option params [String] :name
4991
+ # The name of the hours of operation.
4992
+ #
4993
+ # @option params [String] :description
4994
+ # The description of the hours of operation.
4995
+ #
4996
+ # @option params [String] :time_zone
4997
+ # The time zone of the hours of operation.
4998
+ #
4999
+ # @option params [Array<Types::HoursOfOperationConfig>] :config
5000
+ # Configuration information of the hours of operation.
5001
+ #
5002
+ # @return [Struct] Returns an empty {Seahorse::Client::Response response}.
5003
+ #
5004
+ # @example Request syntax with placeholder values
5005
+ #
5006
+ # resp = client.update_hours_of_operation({
5007
+ # instance_id: "InstanceId", # required
5008
+ # hours_of_operation_id: "HoursOfOperationId", # required
5009
+ # name: "CommonNameLength127",
5010
+ # description: "UpdateHoursOfOperationDescription",
5011
+ # time_zone: "TimeZone",
5012
+ # config: [
5013
+ # {
5014
+ # day: "SUNDAY", # required, accepts SUNDAY, MONDAY, TUESDAY, WEDNESDAY, THURSDAY, FRIDAY, SATURDAY
5015
+ # start_time: { # required
5016
+ # hours: 1, # required
5017
+ # minutes: 1, # required
5018
+ # },
5019
+ # end_time: { # required
5020
+ # hours: 1, # required
5021
+ # minutes: 1, # required
5022
+ # },
5023
+ # },
5024
+ # ],
5025
+ # })
5026
+ #
5027
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/UpdateHoursOfOperation AWS API Documentation
5028
+ #
5029
+ # @overload update_hours_of_operation(params = {})
5030
+ # @param [Hash] params ({})
5031
+ def update_hours_of_operation(params = {}, options = {})
5032
+ req = build_request(:update_hours_of_operation, params)
5033
+ req.send_request(options)
5034
+ end
5035
+
4675
5036
  # This API is in preview release for Amazon Connect and is subject to
4676
5037
  # change.
4677
5038
  #
@@ -5448,7 +5809,7 @@ module Aws::Connect
5448
5809
  params: params,
5449
5810
  config: config)
5450
5811
  context[:gem_name] = 'aws-sdk-connect'
5451
- context[:gem_version] = '1.48.0'
5812
+ context[:gem_version] = '1.49.0'
5452
5813
  Seahorse::Client::Request.new(handlers, context)
5453
5814
  end
5454
5815