aws-sdk-connect 1.48.0 → 1.49.0

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data/CHANGELOG.md CHANGED
@@ -1,6 +1,11 @@
1
1
  Unreleased Changes
2
2
  ------------------
3
3
 
4
+ 1.49.0 (2021-08-06)
5
+ ------------------
6
+
7
+ * Feature - This release adds support for agent status and hours of operation. For details, see the Release Notes in the Amazon Connect Administrator Guide.
8
+
4
9
  1.48.0 (2021-07-30)
5
10
  ------------------
6
11
 
data/VERSION CHANGED
@@ -1 +1 @@
1
- 1.48.0
1
+ 1.49.0
@@ -48,6 +48,6 @@ require_relative 'aws-sdk-connect/customizations'
48
48
  # @!group service
49
49
  module Aws::Connect
50
50
 
51
- GEM_VERSION = '1.48.0'
51
+ GEM_VERSION = '1.49.0'
52
52
 
53
53
  end
@@ -646,6 +646,62 @@ module Aws::Connect
646
646
  req.send_request(options)
647
647
  end
648
648
 
649
+ # This API is in preview release for Amazon Connect and is subject to
650
+ # change.
651
+ #
652
+ # Creates an agent status for the specified Amazon Connect instance.
653
+ #
654
+ # @option params [required, String] :instance_id
655
+ # The identifier of the Amazon Connect instance. You can find the
656
+ # instanceId in the ARN of the instance.
657
+ #
658
+ # @option params [required, String] :name
659
+ # The name of the status.
660
+ #
661
+ # @option params [String] :description
662
+ # The description of the status.
663
+ #
664
+ # @option params [required, String] :state
665
+ # The state of the status.
666
+ #
667
+ # @option params [Integer] :display_order
668
+ # The display order of the status.
669
+ #
670
+ # @option params [Hash<String,String>] :tags
671
+ # One or more tags.
672
+ #
673
+ # @return [Types::CreateAgentStatusResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
674
+ #
675
+ # * {Types::CreateAgentStatusResponse#agent_status_arn #agent_status_arn} => String
676
+ # * {Types::CreateAgentStatusResponse#agent_status_id #agent_status_id} => String
677
+ #
678
+ # @example Request syntax with placeholder values
679
+ #
680
+ # resp = client.create_agent_status({
681
+ # instance_id: "InstanceId", # required
682
+ # name: "AgentStatusName", # required
683
+ # description: "AgentStatusDescription",
684
+ # state: "ENABLED", # required, accepts ENABLED, DISABLED
685
+ # display_order: 1,
686
+ # tags: {
687
+ # "TagKey" => "TagValue",
688
+ # },
689
+ # })
690
+ #
691
+ # @example Response structure
692
+ #
693
+ # resp.agent_status_arn #=> String
694
+ # resp.agent_status_id #=> String
695
+ #
696
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/CreateAgentStatus AWS API Documentation
697
+ #
698
+ # @overload create_agent_status(params = {})
699
+ # @param [Hash] params ({})
700
+ def create_agent_status(params = {}, options = {})
701
+ req = build_request(:create_agent_status, params)
702
+ req.send_request(options)
703
+ end
704
+
649
705
  # Creates a contact flow for the specified Amazon Connect instance.
650
706
  #
651
707
  # You can also create and update contact flows using the [Amazon Connect
@@ -711,6 +767,75 @@ module Aws::Connect
711
767
  req.send_request(options)
712
768
  end
713
769
 
770
+ # This API is in preview release for Amazon Connect and is subject to
771
+ # change.
772
+ #
773
+ # Creates hours of operation.
774
+ #
775
+ # @option params [required, String] :instance_id
776
+ # The identifier of the Amazon Connect instance. You can find the
777
+ # instanceId in the ARN of the instance.
778
+ #
779
+ # @option params [required, String] :name
780
+ # The name of the hours of operation.
781
+ #
782
+ # @option params [String] :description
783
+ # The description of the hours of operation.
784
+ #
785
+ # @option params [required, String] :time_zone
786
+ # The time zone of the hours of operation.
787
+ #
788
+ # @option params [required, Array<Types::HoursOfOperationConfig>] :config
789
+ # Configuration information for the hours of operation: day, start time,
790
+ # and end time.
791
+ #
792
+ # @option params [Hash<String,String>] :tags
793
+ # One or more tags.
794
+ #
795
+ # @return [Types::CreateHoursOfOperationResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
796
+ #
797
+ # * {Types::CreateHoursOfOperationResponse#hours_of_operation_id #hours_of_operation_id} => String
798
+ # * {Types::CreateHoursOfOperationResponse#hours_of_operation_arn #hours_of_operation_arn} => String
799
+ #
800
+ # @example Request syntax with placeholder values
801
+ #
802
+ # resp = client.create_hours_of_operation({
803
+ # instance_id: "InstanceId", # required
804
+ # name: "CommonNameLength127", # required
805
+ # description: "HoursOfOperationDescription",
806
+ # time_zone: "TimeZone", # required
807
+ # config: [ # required
808
+ # {
809
+ # day: "SUNDAY", # required, accepts SUNDAY, MONDAY, TUESDAY, WEDNESDAY, THURSDAY, FRIDAY, SATURDAY
810
+ # start_time: { # required
811
+ # hours: 1, # required
812
+ # minutes: 1, # required
813
+ # },
814
+ # end_time: { # required
815
+ # hours: 1, # required
816
+ # minutes: 1, # required
817
+ # },
818
+ # },
819
+ # ],
820
+ # tags: {
821
+ # "TagKey" => "TagValue",
822
+ # },
823
+ # })
824
+ #
825
+ # @example Response structure
826
+ #
827
+ # resp.hours_of_operation_id #=> String
828
+ # resp.hours_of_operation_arn #=> String
829
+ #
830
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/CreateHoursOfOperation AWS API Documentation
831
+ #
832
+ # @overload create_hours_of_operation(params = {})
833
+ # @param [Hash] params ({})
834
+ def create_hours_of_operation(params = {}, options = {})
835
+ req = build_request(:create_hours_of_operation, params)
836
+ req.send_request(options)
837
+ end
838
+
714
839
  # This API is in preview release for Amazon Connect and is subject to
715
840
  # change.
716
841
  #
@@ -1225,6 +1350,36 @@ module Aws::Connect
1225
1350
  req.send_request(options)
1226
1351
  end
1227
1352
 
1353
+ # This API is in preview release for Amazon Connect and is subject to
1354
+ # change.
1355
+ #
1356
+ # Deletes an hours of operation.
1357
+ #
1358
+ # @option params [required, String] :instance_id
1359
+ # The identifier of the Amazon Connect instance. You can find the
1360
+ # instanceId in the ARN of the instance.
1361
+ #
1362
+ # @option params [required, String] :hours_of_operation_id
1363
+ # The identifier for the hours of operation.
1364
+ #
1365
+ # @return [Struct] Returns an empty {Seahorse::Client::Response response}.
1366
+ #
1367
+ # @example Request syntax with placeholder values
1368
+ #
1369
+ # resp = client.delete_hours_of_operation({
1370
+ # instance_id: "InstanceId", # required
1371
+ # hours_of_operation_id: "HoursOfOperationId", # required
1372
+ # })
1373
+ #
1374
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/DeleteHoursOfOperation AWS API Documentation
1375
+ #
1376
+ # @overload delete_hours_of_operation(params = {})
1377
+ # @param [Hash] params ({})
1378
+ def delete_hours_of_operation(params = {}, options = {})
1379
+ req = build_request(:delete_hours_of_operation, params)
1380
+ req.send_request(options)
1381
+ end
1382
+
1228
1383
  # This API is in preview release for Amazon Connect and is subject to
1229
1384
  # change.
1230
1385
  #
@@ -1407,6 +1562,50 @@ module Aws::Connect
1407
1562
  req.send_request(options)
1408
1563
  end
1409
1564
 
1565
+ # This API is in preview release for Amazon Connect and is subject to
1566
+ # change.
1567
+ #
1568
+ # Describes an agent status.
1569
+ #
1570
+ # @option params [required, String] :instance_id
1571
+ # The identifier of the Amazon Connect instance. You can find the
1572
+ # instanceId in the ARN of the instance.
1573
+ #
1574
+ # @option params [required, String] :agent_status_id
1575
+ # The identifier for the agent status.
1576
+ #
1577
+ # @return [Types::DescribeAgentStatusResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
1578
+ #
1579
+ # * {Types::DescribeAgentStatusResponse#agent_status #agent_status} => Types::AgentStatus
1580
+ #
1581
+ # @example Request syntax with placeholder values
1582
+ #
1583
+ # resp = client.describe_agent_status({
1584
+ # instance_id: "InstanceId", # required
1585
+ # agent_status_id: "AgentStatusId", # required
1586
+ # })
1587
+ #
1588
+ # @example Response structure
1589
+ #
1590
+ # resp.agent_status.agent_status_arn #=> String
1591
+ # resp.agent_status.agent_status_id #=> String
1592
+ # resp.agent_status.name #=> String
1593
+ # resp.agent_status.description #=> String
1594
+ # resp.agent_status.type #=> String, one of "ROUTABLE", "CUSTOM", "OFFLINE"
1595
+ # resp.agent_status.display_order #=> Integer
1596
+ # resp.agent_status.state #=> String, one of "ENABLED", "DISABLED"
1597
+ # resp.agent_status.tags #=> Hash
1598
+ # resp.agent_status.tags["TagKey"] #=> String
1599
+ #
1600
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/DescribeAgentStatus AWS API Documentation
1601
+ #
1602
+ # @overload describe_agent_status(params = {})
1603
+ # @param [Hash] params ({})
1604
+ def describe_agent_status(params = {}, options = {})
1605
+ req = build_request(:describe_agent_status, params)
1606
+ req.send_request(options)
1607
+ end
1608
+
1410
1609
  # Describes the specified contact flow.
1411
1610
  #
1412
1611
  # You can also create and update contact flows using the [Amazon Connect
@@ -2757,6 +2956,60 @@ module Aws::Connect
2757
2956
  req.send_request(options)
2758
2957
  end
2759
2958
 
2959
+ # This API is in preview release for Amazon Connect and is subject to
2960
+ # change.
2961
+ #
2962
+ # Lists agent statuses.
2963
+ #
2964
+ # @option params [required, String] :instance_id
2965
+ # The identifier of the Amazon Connect instance. You can find the
2966
+ # instanceId in the ARN of the instance.
2967
+ #
2968
+ # @option params [String] :next_token
2969
+ # The token for the next set of results. Use the value returned in the
2970
+ # previous response in the next request to retrieve the next set of
2971
+ # results.
2972
+ #
2973
+ # @option params [Integer] :max_results
2974
+ # The maximum number of results to return per page.
2975
+ #
2976
+ # @option params [Array<String>] :agent_status_types
2977
+ # Available agent status types.
2978
+ #
2979
+ # @return [Types::ListAgentStatusResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
2980
+ #
2981
+ # * {Types::ListAgentStatusResponse#next_token #next_token} => String
2982
+ # * {Types::ListAgentStatusResponse#agent_status_summary_list #agent_status_summary_list} => Array&lt;Types::AgentStatusSummary&gt;
2983
+ #
2984
+ # The returned {Seahorse::Client::Response response} is a pageable response and is Enumerable. For details on usage see {Aws::PageableResponse PageableResponse}.
2985
+ #
2986
+ # @example Request syntax with placeholder values
2987
+ #
2988
+ # resp = client.list_agent_statuses({
2989
+ # instance_id: "InstanceId", # required
2990
+ # next_token: "NextToken",
2991
+ # max_results: 1,
2992
+ # agent_status_types: ["ROUTABLE"], # accepts ROUTABLE, CUSTOM, OFFLINE
2993
+ # })
2994
+ #
2995
+ # @example Response structure
2996
+ #
2997
+ # resp.next_token #=> String
2998
+ # resp.agent_status_summary_list #=> Array
2999
+ # resp.agent_status_summary_list[0].id #=> String
3000
+ # resp.agent_status_summary_list[0].arn #=> String
3001
+ # resp.agent_status_summary_list[0].name #=> String
3002
+ # resp.agent_status_summary_list[0].type #=> String, one of "ROUTABLE", "CUSTOM", "OFFLINE"
3003
+ #
3004
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ListAgentStatuses AWS API Documentation
3005
+ #
3006
+ # @overload list_agent_statuses(params = {})
3007
+ # @param [Hash] params ({})
3008
+ def list_agent_statuses(params = {}, options = {})
3009
+ req = build_request(:list_agent_statuses, params)
3010
+ req.send_request(options)
3011
+ end
3012
+
2760
3013
  # This API is in preview release for Amazon Connect and is subject to
2761
3014
  # change.
2762
3015
  #
@@ -4458,7 +4711,7 @@ module Aws::Connect
4458
4711
  # Adds the specified tags to the specified resource.
4459
4712
  #
4460
4713
  # The supported resource types are users, routing profiles, queues,
4461
- # quick connects, and contact flows.
4714
+ # quick connects, contact flows, agent status, and hours of operation.
4462
4715
  #
4463
4716
  # For sample policies that use tags, see [Amazon Connect Identity-Based
4464
4717
  # Policy Examples][1] in the *Amazon Connect Administrator Guide*.
@@ -4520,6 +4773,56 @@ module Aws::Connect
4520
4773
  req.send_request(options)
4521
4774
  end
4522
4775
 
4776
+ # This API is in preview release for Amazon Connect and is subject to
4777
+ # change.
4778
+ #
4779
+ # Updates agent status.
4780
+ #
4781
+ # @option params [required, String] :instance_id
4782
+ # The identifier of the Amazon Connect instance. You can find the
4783
+ # instanceId in the ARN of the instance.
4784
+ #
4785
+ # @option params [required, String] :agent_status_id
4786
+ # The identifier of the agent status.
4787
+ #
4788
+ # @option params [String] :name
4789
+ # The name of the agent status.
4790
+ #
4791
+ # @option params [String] :description
4792
+ # The description of the agent status.
4793
+ #
4794
+ # @option params [String] :state
4795
+ # The state of the agent status.
4796
+ #
4797
+ # @option params [Integer] :display_order
4798
+ # The display order of the agent status.
4799
+ #
4800
+ # @option params [Boolean] :reset_order_number
4801
+ # A number indicating the reset order of the agent status.
4802
+ #
4803
+ # @return [Struct] Returns an empty {Seahorse::Client::Response response}.
4804
+ #
4805
+ # @example Request syntax with placeholder values
4806
+ #
4807
+ # resp = client.update_agent_status({
4808
+ # instance_id: "InstanceId", # required
4809
+ # agent_status_id: "AgentStatusId", # required
4810
+ # name: "AgentStatusName",
4811
+ # description: "UpdateAgentStatusDescription",
4812
+ # state: "ENABLED", # accepts ENABLED, DISABLED
4813
+ # display_order: 1,
4814
+ # reset_order_number: false,
4815
+ # })
4816
+ #
4817
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/UpdateAgentStatus AWS API Documentation
4818
+ #
4819
+ # @overload update_agent_status(params = {})
4820
+ # @param [Hash] params ({})
4821
+ def update_agent_status(params = {}, options = {})
4822
+ req = build_request(:update_agent_status, params)
4823
+ req.send_request(options)
4824
+ end
4825
+
4523
4826
  # Creates or updates user-defined contact attributes associated with the
4524
4827
  # specified contact.
4525
4828
  #
@@ -4672,6 +4975,64 @@ module Aws::Connect
4672
4975
  req.send_request(options)
4673
4976
  end
4674
4977
 
4978
+ # This API is in preview release for Amazon Connect and is subject to
4979
+ # change.
4980
+ #
4981
+ # Updates the hours of operation.
4982
+ #
4983
+ # @option params [required, String] :instance_id
4984
+ # The identifier of the Amazon Connect instance. You can find the
4985
+ # instanceId in the ARN of the instance.
4986
+ #
4987
+ # @option params [required, String] :hours_of_operation_id
4988
+ # The identifier of the hours of operation.
4989
+ #
4990
+ # @option params [String] :name
4991
+ # The name of the hours of operation.
4992
+ #
4993
+ # @option params [String] :description
4994
+ # The description of the hours of operation.
4995
+ #
4996
+ # @option params [String] :time_zone
4997
+ # The time zone of the hours of operation.
4998
+ #
4999
+ # @option params [Array<Types::HoursOfOperationConfig>] :config
5000
+ # Configuration information of the hours of operation.
5001
+ #
5002
+ # @return [Struct] Returns an empty {Seahorse::Client::Response response}.
5003
+ #
5004
+ # @example Request syntax with placeholder values
5005
+ #
5006
+ # resp = client.update_hours_of_operation({
5007
+ # instance_id: "InstanceId", # required
5008
+ # hours_of_operation_id: "HoursOfOperationId", # required
5009
+ # name: "CommonNameLength127",
5010
+ # description: "UpdateHoursOfOperationDescription",
5011
+ # time_zone: "TimeZone",
5012
+ # config: [
5013
+ # {
5014
+ # day: "SUNDAY", # required, accepts SUNDAY, MONDAY, TUESDAY, WEDNESDAY, THURSDAY, FRIDAY, SATURDAY
5015
+ # start_time: { # required
5016
+ # hours: 1, # required
5017
+ # minutes: 1, # required
5018
+ # },
5019
+ # end_time: { # required
5020
+ # hours: 1, # required
5021
+ # minutes: 1, # required
5022
+ # },
5023
+ # },
5024
+ # ],
5025
+ # })
5026
+ #
5027
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/UpdateHoursOfOperation AWS API Documentation
5028
+ #
5029
+ # @overload update_hours_of_operation(params = {})
5030
+ # @param [Hash] params ({})
5031
+ def update_hours_of_operation(params = {}, options = {})
5032
+ req = build_request(:update_hours_of_operation, params)
5033
+ req.send_request(options)
5034
+ end
5035
+
4675
5036
  # This API is in preview release for Amazon Connect and is subject to
4676
5037
  # change.
4677
5038
  #
@@ -5448,7 +5809,7 @@ module Aws::Connect
5448
5809
  params: params,
5449
5810
  config: config)
5450
5811
  context[:gem_name] = 'aws-sdk-connect'
5451
- context[:gem_version] = '1.48.0'
5812
+ context[:gem_version] = '1.49.0'
5452
5813
  Seahorse::Client::Request.new(handlers, context)
5453
5814
  end
5454
5815