aws-sdk-connect 1.47.0 → 1.51.0

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@@ -10,6 +10,113 @@
10
10
  module Aws::Connect
11
11
  module Types
12
12
 
13
+ # Contains information about an agent status.
14
+ #
15
+ # @!attribute [rw] agent_status_arn
16
+ # The Amazon Resource Name (ARN) of the agent status.
17
+ # @return [String]
18
+ #
19
+ # @!attribute [rw] agent_status_id
20
+ # The identifier of the agent status.
21
+ # @return [String]
22
+ #
23
+ # @!attribute [rw] name
24
+ # The name of the agent status.
25
+ # @return [String]
26
+ #
27
+ # @!attribute [rw] description
28
+ # The description of the agent status.
29
+ # @return [String]
30
+ #
31
+ # @!attribute [rw] type
32
+ # The type of agent status.
33
+ # @return [String]
34
+ #
35
+ # @!attribute [rw] display_order
36
+ # The display order of the agent status.
37
+ # @return [Integer]
38
+ #
39
+ # @!attribute [rw] state
40
+ # The state of the agent status.
41
+ # @return [String]
42
+ #
43
+ # @!attribute [rw] tags
44
+ # One or more tags.
45
+ # @return [Hash<String,String>]
46
+ #
47
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/AgentStatus AWS API Documentation
48
+ #
49
+ class AgentStatus < Struct.new(
50
+ :agent_status_arn,
51
+ :agent_status_id,
52
+ :name,
53
+ :description,
54
+ :type,
55
+ :display_order,
56
+ :state,
57
+ :tags)
58
+ SENSITIVE = []
59
+ include Aws::Structure
60
+ end
61
+
62
+ # Summary information for an agent status.
63
+ #
64
+ # @!attribute [rw] id
65
+ # The identifier for an agent status.
66
+ # @return [String]
67
+ #
68
+ # @!attribute [rw] arn
69
+ # The Amazon Resource Name (ARN) for the agent status.
70
+ # @return [String]
71
+ #
72
+ # @!attribute [rw] name
73
+ # The name of the agent status.
74
+ # @return [String]
75
+ #
76
+ # @!attribute [rw] type
77
+ # The type of the agent status.
78
+ # @return [String]
79
+ #
80
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/AgentStatusSummary AWS API Documentation
81
+ #
82
+ class AgentStatusSummary < Struct.new(
83
+ :id,
84
+ :arn,
85
+ :name,
86
+ :type)
87
+ SENSITIVE = []
88
+ include Aws::Structure
89
+ end
90
+
91
+ # Configuration of the answering machine detection.
92
+ #
93
+ # @note When making an API call, you may pass AnswerMachineDetectionConfig
94
+ # data as a hash:
95
+ #
96
+ # {
97
+ # enable_answer_machine_detection: false,
98
+ # await_answer_machine_prompt: false,
99
+ # }
100
+ #
101
+ # @!attribute [rw] enable_answer_machine_detection
102
+ # The flag to indicate if answer machine detection analysis needs to
103
+ # be performed for a voice call. If set to `true`, `TrafficType` must
104
+ # be set as `CAMPAIGN`.
105
+ # @return [Boolean]
106
+ #
107
+ # @!attribute [rw] await_answer_machine_prompt
108
+ # Wait for the answering machine prompt.
109
+ # @return [Boolean]
110
+ #
111
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/AnswerMachineDetectionConfig AWS API Documentation
112
+ #
113
+ class AnswerMachineDetectionConfig < Struct.new(
114
+ :enable_answer_machine_detection,
115
+ :await_answer_machine_prompt)
116
+ SENSITIVE = []
117
+ include Aws::Structure
118
+ end
119
+
13
120
  # @note When making an API call, you may pass AssociateApprovedOriginRequest
14
121
  # data as a hash:
15
122
  #
@@ -470,6 +577,75 @@ module Aws::Connect
470
577
  include Aws::Structure
471
578
  end
472
579
 
580
+ # @note When making an API call, you may pass CreateAgentStatusRequest
581
+ # data as a hash:
582
+ #
583
+ # {
584
+ # instance_id: "InstanceId", # required
585
+ # name: "AgentStatusName", # required
586
+ # description: "AgentStatusDescription",
587
+ # state: "ENABLED", # required, accepts ENABLED, DISABLED
588
+ # display_order: 1,
589
+ # tags: {
590
+ # "TagKey" => "TagValue",
591
+ # },
592
+ # }
593
+ #
594
+ # @!attribute [rw] instance_id
595
+ # The identifier of the Amazon Connect instance. You can find the
596
+ # instanceId in the ARN of the instance.
597
+ # @return [String]
598
+ #
599
+ # @!attribute [rw] name
600
+ # The name of the status.
601
+ # @return [String]
602
+ #
603
+ # @!attribute [rw] description
604
+ # The description of the status.
605
+ # @return [String]
606
+ #
607
+ # @!attribute [rw] state
608
+ # The state of the status.
609
+ # @return [String]
610
+ #
611
+ # @!attribute [rw] display_order
612
+ # The display order of the status.
613
+ # @return [Integer]
614
+ #
615
+ # @!attribute [rw] tags
616
+ # One or more tags.
617
+ # @return [Hash<String,String>]
618
+ #
619
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/CreateAgentStatusRequest AWS API Documentation
620
+ #
621
+ class CreateAgentStatusRequest < Struct.new(
622
+ :instance_id,
623
+ :name,
624
+ :description,
625
+ :state,
626
+ :display_order,
627
+ :tags)
628
+ SENSITIVE = []
629
+ include Aws::Structure
630
+ end
631
+
632
+ # @!attribute [rw] agent_status_arn
633
+ # The Amazon Resource Name (ARN) of the agent status.
634
+ # @return [String]
635
+ #
636
+ # @!attribute [rw] agent_status_id
637
+ # The identifier of the agent status.
638
+ # @return [String]
639
+ #
640
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/CreateAgentStatusResponse AWS API Documentation
641
+ #
642
+ class CreateAgentStatusResponse < Struct.new(
643
+ :agent_status_arn,
644
+ :agent_status_id)
645
+ SENSITIVE = []
646
+ include Aws::Structure
647
+ end
648
+
473
649
  # @note When making an API call, you may pass CreateContactFlowRequest
474
650
  # data as a hash:
475
651
  #
@@ -544,6 +720,88 @@ module Aws::Connect
544
720
  include Aws::Structure
545
721
  end
546
722
 
723
+ # @note When making an API call, you may pass CreateHoursOfOperationRequest
724
+ # data as a hash:
725
+ #
726
+ # {
727
+ # instance_id: "InstanceId", # required
728
+ # name: "CommonNameLength127", # required
729
+ # description: "HoursOfOperationDescription",
730
+ # time_zone: "TimeZone", # required
731
+ # config: [ # required
732
+ # {
733
+ # day: "SUNDAY", # required, accepts SUNDAY, MONDAY, TUESDAY, WEDNESDAY, THURSDAY, FRIDAY, SATURDAY
734
+ # start_time: { # required
735
+ # hours: 1, # required
736
+ # minutes: 1, # required
737
+ # },
738
+ # end_time: { # required
739
+ # hours: 1, # required
740
+ # minutes: 1, # required
741
+ # },
742
+ # },
743
+ # ],
744
+ # tags: {
745
+ # "TagKey" => "TagValue",
746
+ # },
747
+ # }
748
+ #
749
+ # @!attribute [rw] instance_id
750
+ # The identifier of the Amazon Connect instance. You can find the
751
+ # instanceId in the ARN of the instance.
752
+ # @return [String]
753
+ #
754
+ # @!attribute [rw] name
755
+ # The name of the hours of operation.
756
+ # @return [String]
757
+ #
758
+ # @!attribute [rw] description
759
+ # The description of the hours of operation.
760
+ # @return [String]
761
+ #
762
+ # @!attribute [rw] time_zone
763
+ # The time zone of the hours of operation.
764
+ # @return [String]
765
+ #
766
+ # @!attribute [rw] config
767
+ # Configuration information for the hours of operation: day, start
768
+ # time, and end time.
769
+ # @return [Array<Types::HoursOfOperationConfig>]
770
+ #
771
+ # @!attribute [rw] tags
772
+ # One or more tags.
773
+ # @return [Hash<String,String>]
774
+ #
775
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/CreateHoursOfOperationRequest AWS API Documentation
776
+ #
777
+ class CreateHoursOfOperationRequest < Struct.new(
778
+ :instance_id,
779
+ :name,
780
+ :description,
781
+ :time_zone,
782
+ :config,
783
+ :tags)
784
+ SENSITIVE = []
785
+ include Aws::Structure
786
+ end
787
+
788
+ # @!attribute [rw] hours_of_operation_id
789
+ # The identifier for the hours of operation.
790
+ # @return [String]
791
+ #
792
+ # @!attribute [rw] hours_of_operation_arn
793
+ # The Amazon Resource Name (ARN) for the hours of operation.
794
+ # @return [String]
795
+ #
796
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/CreateHoursOfOperationResponse AWS API Documentation
797
+ #
798
+ class CreateHoursOfOperationResponse < Struct.new(
799
+ :hours_of_operation_id,
800
+ :hours_of_operation_arn)
801
+ SENSITIVE = []
802
+ include Aws::Structure
803
+ end
804
+
547
805
  # @note When making an API call, you may pass CreateInstanceRequest
548
806
  # data as a hash:
549
807
  #
@@ -615,11 +873,11 @@ module Aws::Connect
615
873
  #
616
874
  # {
617
875
  # instance_id: "InstanceId", # required
618
- # integration_type: "EVENT", # required, accepts EVENT
876
+ # integration_type: "EVENT", # required, accepts EVENT, VOICE_ID, PINPOINT_APP, WISDOM_ASSISTANT, WISDOM_KNOWLEDGE_BASE
619
877
  # integration_arn: "ARN", # required
620
- # source_application_url: "URI", # required
621
- # source_application_name: "SourceApplicationName", # required
622
- # source_type: "SALESFORCE", # required, accepts SALESFORCE, ZENDESK
878
+ # source_application_url: "URI",
879
+ # source_application_name: "SourceApplicationName",
880
+ # source_type: "SALESFORCE", # accepts SALESFORCE, ZENDESK
623
881
  # tags: {
624
882
  # "TagKey" => "TagValue",
625
883
  # },
@@ -639,15 +897,18 @@ module Aws::Connect
639
897
  # @return [String]
640
898
  #
641
899
  # @!attribute [rw] source_application_url
642
- # The URL for the external application.
900
+ # The URL for the external application. This field is only required
901
+ # for the EVENT integration type.
643
902
  # @return [String]
644
903
  #
645
904
  # @!attribute [rw] source_application_name
646
- # The name of the external application.
905
+ # The name of the external application. This field is only required
906
+ # for the EVENT integration type.
647
907
  # @return [String]
648
908
  #
649
909
  # @!attribute [rw] source_type
650
- # The type of the data source.
910
+ # The type of the data source. This field is only required for the
911
+ # EVENT integration type.
651
912
  # @return [String]
652
913
  #
653
914
  # @!attribute [rw] tags
@@ -669,7 +930,7 @@ module Aws::Connect
669
930
  end
670
931
 
671
932
  # @!attribute [rw] integration_association_id
672
- # The identifier for the association.
933
+ # The identifier for the integration association.
673
934
  # @return [String]
674
935
  #
675
936
  # @!attribute [rw] integration_association_arn
@@ -946,7 +1207,7 @@ module Aws::Connect
946
1207
  # {
947
1208
  # instance_id: "InstanceId", # required
948
1209
  # integration_association_id: "IntegrationAssociationId", # required
949
- # use_case_type: "RULES_EVALUATION", # required, accepts RULES_EVALUATION
1210
+ # use_case_type: "RULES_EVALUATION", # required, accepts RULES_EVALUATION, CONNECT_CAMPAIGNS
950
1211
  # tags: {
951
1212
  # "TagKey" => "TagValue",
952
1213
  # },
@@ -958,12 +1219,12 @@ module Aws::Connect
958
1219
  # @return [String]
959
1220
  #
960
1221
  # @!attribute [rw] integration_association_id
961
- # The identifier for the AppIntegration association.
1222
+ # The identifier for the integration association.
962
1223
  # @return [String]
963
1224
  #
964
1225
  # @!attribute [rw] use_case_type
965
- # The type of use case to associate to the AppIntegration association.
966
- # Each AppIntegration association can have only one of each use case
1226
+ # The type of use case to associate to the integration association.
1227
+ # Each integration association can have only one of each use case
967
1228
  # type.
968
1229
  # @return [String]
969
1230
  #
@@ -1271,6 +1532,32 @@ module Aws::Connect
1271
1532
  include Aws::Structure
1272
1533
  end
1273
1534
 
1535
+ # @note When making an API call, you may pass DeleteHoursOfOperationRequest
1536
+ # data as a hash:
1537
+ #
1538
+ # {
1539
+ # instance_id: "InstanceId", # required
1540
+ # hours_of_operation_id: "HoursOfOperationId", # required
1541
+ # }
1542
+ #
1543
+ # @!attribute [rw] instance_id
1544
+ # The identifier of the Amazon Connect instance. You can find the
1545
+ # instanceId in the ARN of the instance.
1546
+ # @return [String]
1547
+ #
1548
+ # @!attribute [rw] hours_of_operation_id
1549
+ # The identifier for the hours of operation.
1550
+ # @return [String]
1551
+ #
1552
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/DeleteHoursOfOperationRequest AWS API Documentation
1553
+ #
1554
+ class DeleteHoursOfOperationRequest < Struct.new(
1555
+ :instance_id,
1556
+ :hours_of_operation_id)
1557
+ SENSITIVE = []
1558
+ include Aws::Structure
1559
+ end
1560
+
1274
1561
  # @note When making an API call, you may pass DeleteInstanceRequest
1275
1562
  # data as a hash:
1276
1563
  #
@@ -1305,7 +1592,7 @@ module Aws::Connect
1305
1592
  # @return [String]
1306
1593
  #
1307
1594
  # @!attribute [rw] integration_association_id
1308
- # The identifier for the AppIntegration association.
1595
+ # The identifier for the integration association.
1309
1596
  # @return [String]
1310
1597
  #
1311
1598
  # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/DeleteIntegrationAssociationRequest AWS API Documentation
@@ -1358,7 +1645,7 @@ module Aws::Connect
1358
1645
  # @return [String]
1359
1646
  #
1360
1647
  # @!attribute [rw] integration_association_id
1361
- # The identifier for the AppIntegration association.
1648
+ # The identifier for the integration association.
1362
1649
  # @return [String]
1363
1650
  #
1364
1651
  # @!attribute [rw] use_case_id
@@ -1427,6 +1714,44 @@ module Aws::Connect
1427
1714
  include Aws::Structure
1428
1715
  end
1429
1716
 
1717
+ # @note When making an API call, you may pass DescribeAgentStatusRequest
1718
+ # data as a hash:
1719
+ #
1720
+ # {
1721
+ # instance_id: "InstanceId", # required
1722
+ # agent_status_id: "AgentStatusId", # required
1723
+ # }
1724
+ #
1725
+ # @!attribute [rw] instance_id
1726
+ # The identifier of the Amazon Connect instance. You can find the
1727
+ # instanceId in the ARN of the instance.
1728
+ # @return [String]
1729
+ #
1730
+ # @!attribute [rw] agent_status_id
1731
+ # The identifier for the agent status.
1732
+ # @return [String]
1733
+ #
1734
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/DescribeAgentStatusRequest AWS API Documentation
1735
+ #
1736
+ class DescribeAgentStatusRequest < Struct.new(
1737
+ :instance_id,
1738
+ :agent_status_id)
1739
+ SENSITIVE = []
1740
+ include Aws::Structure
1741
+ end
1742
+
1743
+ # @!attribute [rw] agent_status
1744
+ # The agent status.
1745
+ # @return [Types::AgentStatus]
1746
+ #
1747
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/DescribeAgentStatusResponse AWS API Documentation
1748
+ #
1749
+ class DescribeAgentStatusResponse < Struct.new(
1750
+ :agent_status)
1751
+ SENSITIVE = []
1752
+ include Aws::Structure
1753
+ end
1754
+
1430
1755
  # @note When making an API call, you may pass DescribeContactFlowRequest
1431
1756
  # data as a hash:
1432
1757
  #
@@ -2151,7 +2476,12 @@ module Aws::Connect
2151
2476
  # @return [String]
2152
2477
  #
2153
2478
  # @!attribute [rw] key_id
2154
- # The identifier of the encryption key.
2479
+ # The full ARN of the encryption key.
2480
+ #
2481
+ # <note markdown="1"> Be sure to provide the full ARN of the encryption key, not just the
2482
+ # ID.
2483
+ #
2484
+ # </note>
2155
2485
  # @return [String]
2156
2486
  #
2157
2487
  # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/EncryptionConfig AWS API Documentation
@@ -2342,7 +2672,10 @@ module Aws::Connect
2342
2672
  #
2343
2673
  # : Unit: SECONDS
2344
2674
  #
2345
- # When you use groupings, Unit says SECONDS but the Value is
2675
+ # When you use groupings, Unit says SECONDS and the Value is
2676
+ # returned in SECONDS.
2677
+ #
2678
+ # When you do not use groupings, Unit says SECONDS but the Value is
2346
2679
  # returned in MILLISECONDS. For example, if you get a response like
2347
2680
  # this:
2348
2681
  #
@@ -3125,6 +3458,21 @@ module Aws::Connect
3125
3458
 
3126
3459
  # Contains information about the hours of operation.
3127
3460
  #
3461
+ # @note When making an API call, you may pass HoursOfOperationConfig
3462
+ # data as a hash:
3463
+ #
3464
+ # {
3465
+ # day: "SUNDAY", # required, accepts SUNDAY, MONDAY, TUESDAY, WEDNESDAY, THURSDAY, FRIDAY, SATURDAY
3466
+ # start_time: { # required
3467
+ # hours: 1, # required
3468
+ # minutes: 1, # required
3469
+ # },
3470
+ # end_time: { # required
3471
+ # hours: 1, # required
3472
+ # minutes: 1, # required
3473
+ # },
3474
+ # }
3475
+ #
3128
3476
  # @!attribute [rw] day
3129
3477
  # The day that the hours of operation applies to.
3130
3478
  # @return [String]
@@ -3174,6 +3522,14 @@ module Aws::Connect
3174
3522
 
3175
3523
  # The start time or end time for an hours of operation.
3176
3524
  #
3525
+ # @note When making an API call, you may pass HoursOfOperationTimeSlice
3526
+ # data as a hash:
3527
+ #
3528
+ # {
3529
+ # hours: 1, # required
3530
+ # minutes: 1, # required
3531
+ # }
3532
+ #
3177
3533
  # @!attribute [rw] hours
3178
3534
  # The hours.
3179
3535
  # @return [Integer]
@@ -3660,6 +4016,64 @@ module Aws::Connect
3660
4016
  include Aws::Structure
3661
4017
  end
3662
4018
 
4019
+ # @note When making an API call, you may pass ListAgentStatusRequest
4020
+ # data as a hash:
4021
+ #
4022
+ # {
4023
+ # instance_id: "InstanceId", # required
4024
+ # next_token: "NextToken",
4025
+ # max_results: 1,
4026
+ # agent_status_types: ["ROUTABLE"], # accepts ROUTABLE, CUSTOM, OFFLINE
4027
+ # }
4028
+ #
4029
+ # @!attribute [rw] instance_id
4030
+ # The identifier of the Amazon Connect instance. You can find the
4031
+ # instanceId in the ARN of the instance.
4032
+ # @return [String]
4033
+ #
4034
+ # @!attribute [rw] next_token
4035
+ # The token for the next set of results. Use the value returned in the
4036
+ # previous response in the next request to retrieve the next set of
4037
+ # results.
4038
+ # @return [String]
4039
+ #
4040
+ # @!attribute [rw] max_results
4041
+ # The maximum number of results to return per page.
4042
+ # @return [Integer]
4043
+ #
4044
+ # @!attribute [rw] agent_status_types
4045
+ # Available agent status types.
4046
+ # @return [Array<String>]
4047
+ #
4048
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ListAgentStatusRequest AWS API Documentation
4049
+ #
4050
+ class ListAgentStatusRequest < Struct.new(
4051
+ :instance_id,
4052
+ :next_token,
4053
+ :max_results,
4054
+ :agent_status_types)
4055
+ SENSITIVE = []
4056
+ include Aws::Structure
4057
+ end
4058
+
4059
+ # @!attribute [rw] next_token
4060
+ # If there are additional results, this is the token for the next set
4061
+ # of results.
4062
+ # @return [String]
4063
+ #
4064
+ # @!attribute [rw] agent_status_summary_list
4065
+ # A summary of agent statuses.
4066
+ # @return [Array<Types::AgentStatusSummary>]
4067
+ #
4068
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ListAgentStatusResponse AWS API Documentation
4069
+ #
4070
+ class ListAgentStatusResponse < Struct.new(
4071
+ :next_token,
4072
+ :agent_status_summary_list)
4073
+ SENSITIVE = []
4074
+ include Aws::Structure
4075
+ end
4076
+
3663
4077
  # @note When making an API call, you may pass ListApprovedOriginsRequest
3664
4078
  # data as a hash:
3665
4079
  #
@@ -4041,6 +4455,7 @@ module Aws::Connect
4041
4455
  #
4042
4456
  # {
4043
4457
  # instance_id: "InstanceId", # required
4458
+ # integration_type: "EVENT", # accepts EVENT, VOICE_ID, PINPOINT_APP, WISDOM_ASSISTANT, WISDOM_KNOWLEDGE_BASE
4044
4459
  # next_token: "NextToken",
4045
4460
  # max_results: 1,
4046
4461
  # }
@@ -4050,6 +4465,9 @@ module Aws::Connect
4050
4465
  # instanceId in the ARN of the instance.
4051
4466
  # @return [String]
4052
4467
  #
4468
+ # @!attribute [rw] integration_type
4469
+ # @return [String]
4470
+ #
4053
4471
  # @!attribute [rw] next_token
4054
4472
  # The token for the next set of results. Use the value returned in the
4055
4473
  # previous response in the next request to retrieve the next set of
@@ -4064,6 +4482,7 @@ module Aws::Connect
4064
4482
  #
4065
4483
  class ListIntegrationAssociationsRequest < Struct.new(
4066
4484
  :instance_id,
4485
+ :integration_type,
4067
4486
  :next_token,
4068
4487
  :max_results)
4069
4488
  SENSITIVE = []
@@ -4071,7 +4490,7 @@ module Aws::Connect
4071
4490
  end
4072
4491
 
4073
4492
  # @!attribute [rw] integration_association_summary_list
4074
- # The AppIntegration associations.
4493
+ # The associations.
4075
4494
  # @return [Array<Types::IntegrationAssociationSummary>]
4076
4495
  #
4077
4496
  # @!attribute [rw] next_token
@@ -4731,7 +5150,7 @@ module Aws::Connect
4731
5150
  end
4732
5151
 
4733
5152
  # Provides summary information about the use cases for the specified
4734
- # Amazon Connect AppIntegration association.
5153
+ # integration association.
4735
5154
  #
4736
5155
  # @note When making an API call, you may pass ListUseCasesRequest
4737
5156
  # data as a hash:
@@ -5928,6 +6347,12 @@ module Aws::Connect
5928
6347
  # attributes: {
5929
6348
  # "AttributeName" => "AttributeValue",
5930
6349
  # },
6350
+ # answer_machine_detection_config: {
6351
+ # enable_answer_machine_detection: false,
6352
+ # await_answer_machine_prompt: false,
6353
+ # },
6354
+ # campaign_id: "CampaignId",
6355
+ # traffic_type: "GENERAL", # accepts GENERAL, CAMPAIGN
5931
6356
  # }
5932
6357
  #
5933
6358
  # @!attribute [rw] destination_phone_number
@@ -5984,6 +6409,22 @@ module Aws::Connect
5984
6409
  # underscore characters.
5985
6410
  # @return [Hash<String,String>]
5986
6411
  #
6412
+ # @!attribute [rw] answer_machine_detection_config
6413
+ # Configuration of the answering machine detection for this outbound
6414
+ # call.
6415
+ # @return [Types::AnswerMachineDetectionConfig]
6416
+ #
6417
+ # @!attribute [rw] campaign_id
6418
+ # The campaign identifier of the outbound communication.
6419
+ # @return [String]
6420
+ #
6421
+ # @!attribute [rw] traffic_type
6422
+ # Denotes the class of traffic. Calls with different traffic types are
6423
+ # handled differently by Amazon Connect. The default value is
6424
+ # `GENERAL`. Use `CAMPAIGN` if `EnableAnswerMachineDetection` is set
6425
+ # to `true`. For all other cases, use `GENERAL`.
6426
+ # @return [String]
6427
+ #
5987
6428
  # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/StartOutboundVoiceContactRequest AWS API Documentation
5988
6429
  #
5989
6430
  class StartOutboundVoiceContactRequest < Struct.new(
@@ -5993,7 +6434,10 @@ module Aws::Connect
5993
6434
  :client_token,
5994
6435
  :source_phone_number,
5995
6436
  :queue_id,
5996
- :attributes)
6437
+ :attributes,
6438
+ :answer_machine_detection_config,
6439
+ :campaign_id,
6440
+ :traffic_type)
5997
6441
  SENSITIVE = []
5998
6442
  include Aws::Structure
5999
6443
  end
@@ -6309,6 +6753,62 @@ module Aws::Connect
6309
6753
  include Aws::Structure
6310
6754
  end
6311
6755
 
6756
+ # @note When making an API call, you may pass UpdateAgentStatusRequest
6757
+ # data as a hash:
6758
+ #
6759
+ # {
6760
+ # instance_id: "InstanceId", # required
6761
+ # agent_status_id: "AgentStatusId", # required
6762
+ # name: "AgentStatusName",
6763
+ # description: "UpdateAgentStatusDescription",
6764
+ # state: "ENABLED", # accepts ENABLED, DISABLED
6765
+ # display_order: 1,
6766
+ # reset_order_number: false,
6767
+ # }
6768
+ #
6769
+ # @!attribute [rw] instance_id
6770
+ # The identifier of the Amazon Connect instance. You can find the
6771
+ # instanceId in the ARN of the instance.
6772
+ # @return [String]
6773
+ #
6774
+ # @!attribute [rw] agent_status_id
6775
+ # The identifier of the agent status.
6776
+ # @return [String]
6777
+ #
6778
+ # @!attribute [rw] name
6779
+ # The name of the agent status.
6780
+ # @return [String]
6781
+ #
6782
+ # @!attribute [rw] description
6783
+ # The description of the agent status.
6784
+ # @return [String]
6785
+ #
6786
+ # @!attribute [rw] state
6787
+ # The state of the agent status.
6788
+ # @return [String]
6789
+ #
6790
+ # @!attribute [rw] display_order
6791
+ # The display order of the agent status.
6792
+ # @return [Integer]
6793
+ #
6794
+ # @!attribute [rw] reset_order_number
6795
+ # A number indicating the reset order of the agent status.
6796
+ # @return [Boolean]
6797
+ #
6798
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/UpdateAgentStatusRequest AWS API Documentation
6799
+ #
6800
+ class UpdateAgentStatusRequest < Struct.new(
6801
+ :instance_id,
6802
+ :agent_status_id,
6803
+ :name,
6804
+ :description,
6805
+ :state,
6806
+ :display_order,
6807
+ :reset_order_number)
6808
+ SENSITIVE = []
6809
+ include Aws::Structure
6810
+ end
6811
+
6312
6812
  # @note When making an API call, you may pass UpdateContactAttributesRequest
6313
6813
  # data as a hash:
6314
6814
  #
@@ -6427,6 +6927,68 @@ module Aws::Connect
6427
6927
  include Aws::Structure
6428
6928
  end
6429
6929
 
6930
+ # @note When making an API call, you may pass UpdateHoursOfOperationRequest
6931
+ # data as a hash:
6932
+ #
6933
+ # {
6934
+ # instance_id: "InstanceId", # required
6935
+ # hours_of_operation_id: "HoursOfOperationId", # required
6936
+ # name: "CommonNameLength127",
6937
+ # description: "UpdateHoursOfOperationDescription",
6938
+ # time_zone: "TimeZone",
6939
+ # config: [
6940
+ # {
6941
+ # day: "SUNDAY", # required, accepts SUNDAY, MONDAY, TUESDAY, WEDNESDAY, THURSDAY, FRIDAY, SATURDAY
6942
+ # start_time: { # required
6943
+ # hours: 1, # required
6944
+ # minutes: 1, # required
6945
+ # },
6946
+ # end_time: { # required
6947
+ # hours: 1, # required
6948
+ # minutes: 1, # required
6949
+ # },
6950
+ # },
6951
+ # ],
6952
+ # }
6953
+ #
6954
+ # @!attribute [rw] instance_id
6955
+ # The identifier of the Amazon Connect instance. You can find the
6956
+ # instanceId in the ARN of the instance.
6957
+ # @return [String]
6958
+ #
6959
+ # @!attribute [rw] hours_of_operation_id
6960
+ # The identifier of the hours of operation.
6961
+ # @return [String]
6962
+ #
6963
+ # @!attribute [rw] name
6964
+ # The name of the hours of operation.
6965
+ # @return [String]
6966
+ #
6967
+ # @!attribute [rw] description
6968
+ # The description of the hours of operation.
6969
+ # @return [String]
6970
+ #
6971
+ # @!attribute [rw] time_zone
6972
+ # The time zone of the hours of operation.
6973
+ # @return [String]
6974
+ #
6975
+ # @!attribute [rw] config
6976
+ # Configuration information of the hours of operation.
6977
+ # @return [Array<Types::HoursOfOperationConfig>]
6978
+ #
6979
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/UpdateHoursOfOperationRequest AWS API Documentation
6980
+ #
6981
+ class UpdateHoursOfOperationRequest < Struct.new(
6982
+ :instance_id,
6983
+ :hours_of_operation_id,
6984
+ :name,
6985
+ :description,
6986
+ :time_zone,
6987
+ :config)
6988
+ SENSITIVE = []
6989
+ include Aws::Structure
6990
+ end
6991
+
6430
6992
  # @note When making an API call, you may pass UpdateInstanceAttributeRequest
6431
6993
  # data as a hash:
6432
6994
  #
@@ -6443,6 +7005,11 @@ module Aws::Connect
6443
7005
  #
6444
7006
  # @!attribute [rw] attribute_type
6445
7007
  # The type of attribute.
7008
+ #
7009
+ # <note markdown="1"> Only allowlisted customers can consume USE\_CUSTOM\_TTS\_VOICES. To
7010
+ # access this feature, contact AWS Support for allowlisting.
7011
+ #
7012
+ # </note>
6446
7013
  # @return [String]
6447
7014
  #
6448
7015
  # @!attribute [rw] value
@@ -7185,8 +7752,8 @@ module Aws::Connect
7185
7752
  # @return [String]
7186
7753
  #
7187
7754
  # @!attribute [rw] use_case_type
7188
- # The type of use case to associate to the AppIntegration association.
7189
- # Each AppIntegration association can have only one of each use case
7755
+ # The type of use case to associate to the integration association.
7756
+ # Each integration association can have only one of each use case
7190
7757
  # type.
7191
7758
  # @return [String]
7192
7759
  #