aws-sdk-connect 1.43.0 → 1.47.0

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data/CHANGELOG.md CHANGED
@@ -1,6 +1,26 @@
1
1
  Unreleased Changes
2
2
  ------------------
3
3
 
4
+ 1.47.0 (2021-07-28)
5
+ ------------------
6
+
7
+ * Feature - Code Generated Changes, see `./build_tools` or `aws-sdk-core`'s CHANGELOG.md for details.
8
+
9
+ 1.46.0 (2021-06-24)
10
+ ------------------
11
+
12
+ * Feature - Released Amazon Connect quick connects management API for general availability (GA). For more information, see https://docs.aws.amazon.com/connect/latest/APIReference/Welcome.html
13
+
14
+ 1.45.0 (2021-06-15)
15
+ ------------------
16
+
17
+ * Feature - This release adds new sets of APIs: AssociateBot, DisassociateBot, and ListBots. You can use it to programmatically add an Amazon Lex bot or Amazon Lex V2 bot on the specified Amazon Connect instance
18
+
19
+ 1.44.0 (2021-05-07)
20
+ ------------------
21
+
22
+ * Feature - Adds tagging support for Connect APIs CreateIntegrationAssociation and CreateUseCase.
23
+
4
24
  1.43.0 (2021-04-28)
5
25
  ------------------
6
26
 
data/VERSION CHANGED
@@ -1 +1 @@
1
- 1.43.0
1
+ 1.47.0
@@ -48,6 +48,6 @@ require_relative 'aws-sdk-connect/customizations'
48
48
  # @!group service
49
49
  module Aws::Connect
50
50
 
51
- GEM_VERSION = '1.43.0'
51
+ GEM_VERSION = '1.47.0'
52
52
 
53
53
  end
@@ -333,7 +333,8 @@ module Aws::Connect
333
333
  # Associates an approved origin to an Amazon Connect instance.
334
334
  #
335
335
  # @option params [required, String] :instance_id
336
- # The identifier of the Amazon Connect instance.
336
+ # The identifier of the Amazon Connect instance. You can find the
337
+ # instanceId in the ARN of the instance.
337
338
  #
338
339
  # @option params [required, String] :origin
339
340
  # The domain to add to your allow list.
@@ -356,6 +357,46 @@ module Aws::Connect
356
357
  req.send_request(options)
357
358
  end
358
359
 
360
+ # This API is in preview release for Amazon Connect and is subject to
361
+ # change.
362
+ #
363
+ # Allows the specified Amazon Connect instance to access the specified
364
+ # Amazon Lex or Amazon Lex V2 bot.
365
+ #
366
+ # @option params [required, String] :instance_id
367
+ # The identifier of the Amazon Connect instance. You can find the
368
+ # instanceId in the ARN of the instance.
369
+ #
370
+ # @option params [Types::LexBot] :lex_bot
371
+ # Configuration information of an Amazon Lex bot.
372
+ #
373
+ # @option params [Types::LexV2Bot] :lex_v2_bot
374
+ # The Amazon Lex V2 bot to associate with the instance.
375
+ #
376
+ # @return [Struct] Returns an empty {Seahorse::Client::Response response}.
377
+ #
378
+ # @example Request syntax with placeholder values
379
+ #
380
+ # resp = client.associate_bot({
381
+ # instance_id: "InstanceId", # required
382
+ # lex_bot: {
383
+ # name: "BotName",
384
+ # lex_region: "LexRegion",
385
+ # },
386
+ # lex_v2_bot: {
387
+ # alias_arn: "AliasArn",
388
+ # },
389
+ # })
390
+ #
391
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/AssociateBot AWS API Documentation
392
+ #
393
+ # @overload associate_bot(params = {})
394
+ # @param [Hash] params ({})
395
+ def associate_bot(params = {}, options = {})
396
+ req = build_request(:associate_bot, params)
397
+ req.send_request(options)
398
+ end
399
+
359
400
  # This API is in preview release for Amazon Connect and is subject to
360
401
  # change.
361
402
  #
@@ -370,7 +411,8 @@ module Aws::Connect
370
411
  # being used for association.
371
412
  #
372
413
  # @option params [required, String] :instance_id
373
- # The identifier of the Amazon Connect instance.
414
+ # The identifier of the Amazon Connect instance. You can find the
415
+ # instanceId in the ARN of the instance.
374
416
  #
375
417
  # @option params [required, String] :resource_type
376
418
  # A valid resource type.
@@ -435,7 +477,8 @@ module Aws::Connect
435
477
  # Lambda function.
436
478
  #
437
479
  # @option params [required, String] :instance_id
438
- # The identifier of the Amazon Connect instance.
480
+ # The identifier of the Amazon Connect instance. You can find the
481
+ # instanceId in the ARN of the instance.
439
482
  #
440
483
  # @option params [required, String] :function_arn
441
484
  # The Amazon Resource Name (ARN) for the Lambda function being
@@ -466,10 +509,11 @@ module Aws::Connect
466
509
  # Amazon Lex bot.
467
510
  #
468
511
  # @option params [required, String] :instance_id
469
- # The identifier of the Amazon Connect instance.
512
+ # The identifier of the Amazon Connect instance. You can find the
513
+ # instanceId in the ARN of the instance.
470
514
  #
471
515
  # @option params [required, Types::LexBot] :lex_bot
472
- # The Amazon Lex box to associate with the instance.
516
+ # The Amazon Lex bot to associate with the instance.
473
517
  #
474
518
  # @return [Struct] Returns an empty {Seahorse::Client::Response response}.
475
519
  #
@@ -498,7 +542,8 @@ module Aws::Connect
498
542
  # Associates a set of quick connects with a queue.
499
543
  #
500
544
  # @option params [required, String] :instance_id
501
- # The identifier of the Amazon Connect instance.
545
+ # The identifier of the Amazon Connect instance. You can find the
546
+ # instanceId in the ARN of the instance.
502
547
  #
503
548
  # @option params [required, String] :queue_id
504
549
  # The identifier for the queue.
@@ -528,7 +573,8 @@ module Aws::Connect
528
573
  # Associates a set of queues with a routing profile.
529
574
  #
530
575
  # @option params [required, String] :instance_id
531
- # The identifier of the Amazon Connect instance.
576
+ # The identifier of the Amazon Connect instance. You can find the
577
+ # instanceId in the ARN of the instance.
532
578
  #
533
579
  # @option params [required, String] :routing_profile_id
534
580
  # The identifier of the routing profile.
@@ -570,7 +616,8 @@ module Aws::Connect
570
616
  # Associates a security key to the instance.
571
617
  #
572
618
  # @option params [required, String] :instance_id
573
- # The identifier of the Amazon Connect instance.
619
+ # The identifier of the Amazon Connect instance. You can find the
620
+ # instanceId in the ARN of the instance.
574
621
  #
575
622
  # @option params [required, String] :key
576
623
  # A valid security key in PEM format.
@@ -672,6 +719,13 @@ module Aws::Connect
672
719
  # Service (Amazon S3) or Amazon Kinesis. It also does not allow for any
673
720
  # configurations on features, such as Contact Lens for Amazon Connect.
674
721
  #
722
+ # Amazon Connect enforces a limit on the total number of instances that
723
+ # you can create or delete in 30 days. If you exceed this limit, you
724
+ # will get an error message indicating there has been an excessive
725
+ # number of attempts at creating or deleting instances. You must wait 30
726
+ # days before you can restart creating and deleting instances in your
727
+ # account.
728
+ #
675
729
  # @option params [String] :client_token
676
730
  # The idempotency token.
677
731
  #
@@ -720,13 +774,11 @@ module Aws::Connect
720
774
  req.send_request(options)
721
775
  end
722
776
 
723
- # This API is in preview release for Amazon Connect and is subject to
724
- # change.
725
- #
726
777
  # Create an AppIntegration association with an Amazon Connect instance.
727
778
  #
728
779
  # @option params [required, String] :instance_id
729
- # The identifier of the Amazon Connect instance.
780
+ # The identifier of the Amazon Connect instance. You can find the
781
+ # instanceId in the ARN of the instance.
730
782
  #
731
783
  # @option params [required, String] :integration_type
732
784
  # The type of information to be ingested.
@@ -743,6 +795,9 @@ module Aws::Connect
743
795
  # @option params [required, String] :source_type
744
796
  # The type of the data source.
745
797
  #
798
+ # @option params [Hash<String,String>] :tags
799
+ # One or more tags.
800
+ #
746
801
  # @return [Types::CreateIntegrationAssociationResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
747
802
  #
748
803
  # * {Types::CreateIntegrationAssociationResponse#integration_association_id #integration_association_id} => String
@@ -757,6 +812,9 @@ module Aws::Connect
757
812
  # source_application_url: "URI", # required
758
813
  # source_application_name: "SourceApplicationName", # required
759
814
  # source_type: "SALESFORCE", # required, accepts SALESFORCE, ZENDESK
815
+ # tags: {
816
+ # "TagKey" => "TagValue",
817
+ # },
760
818
  # })
761
819
  #
762
820
  # @example Response structure
@@ -779,7 +837,8 @@ module Aws::Connect
779
837
  # Creates a new queue for the specified Amazon Connect instance.
780
838
  #
781
839
  # @option params [required, String] :instance_id
782
- # The identifier of the Amazon Connect instance.
840
+ # The identifier of the Amazon Connect instance. You can find the
841
+ # instanceId in the ARN of the instance.
783
842
  #
784
843
  # @option params [required, String] :name
785
844
  # The name of the queue.
@@ -841,13 +900,11 @@ module Aws::Connect
841
900
  req.send_request(options)
842
901
  end
843
902
 
844
- # This API is in preview release for Amazon Connect and is subject to
845
- # change.
846
- #
847
903
  # Creates a quick connect for the specified Amazon Connect instance.
848
904
  #
849
905
  # @option params [required, String] :instance_id
850
- # The identifier of the Amazon Connect instance.
906
+ # The identifier of the Amazon Connect instance. You can find the
907
+ # instanceId in the ARN of the instance.
851
908
  #
852
909
  # @option params [required, String] :name
853
910
  # The name of the quick connect.
@@ -908,7 +965,8 @@ module Aws::Connect
908
965
  # Creates a new routing profile.
909
966
  #
910
967
  # @option params [required, String] :instance_id
911
- # The identifier of the Amazon Connect instance.
968
+ # The identifier of the Amazon Connect instance. You can find the
969
+ # instanceId in the ARN of the instance.
912
970
  #
913
971
  # @option params [required, String] :name
914
972
  # The name of the routing profile. Must not be more than 127 characters.
@@ -978,13 +1036,11 @@ module Aws::Connect
978
1036
  req.send_request(options)
979
1037
  end
980
1038
 
981
- # This API is in preview release for Amazon Connect and is subject to
982
- # change.
983
- #
984
1039
  # Creates a use case for an AppIntegration association.
985
1040
  #
986
1041
  # @option params [required, String] :instance_id
987
- # The identifier of the Amazon Connect instance.
1042
+ # The identifier of the Amazon Connect instance. You can find the
1043
+ # instanceId in the ARN of the instance.
988
1044
  #
989
1045
  # @option params [required, String] :integration_association_id
990
1046
  # The identifier for the AppIntegration association.
@@ -994,6 +1050,9 @@ module Aws::Connect
994
1050
  # Each AppIntegration association can have only one of each use case
995
1051
  # type.
996
1052
  #
1053
+ # @option params [Hash<String,String>] :tags
1054
+ # One or more tags.
1055
+ #
997
1056
  # @return [Types::CreateUseCaseResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
998
1057
  #
999
1058
  # * {Types::CreateUseCaseResponse#use_case_id #use_case_id} => String
@@ -1005,6 +1064,9 @@ module Aws::Connect
1005
1064
  # instance_id: "InstanceId", # required
1006
1065
  # integration_association_id: "IntegrationAssociationId", # required
1007
1066
  # use_case_type: "RULES_EVALUATION", # required, accepts RULES_EVALUATION
1067
+ # tags: {
1068
+ # "TagKey" => "TagValue",
1069
+ # },
1008
1070
  # })
1009
1071
  #
1010
1072
  # @example Response structure
@@ -1071,7 +1133,8 @@ module Aws::Connect
1071
1133
  # The identifier of the hierarchy group for the user.
1072
1134
  #
1073
1135
  # @option params [required, String] :instance_id
1074
- # The identifier of the Amazon Connect instance.
1136
+ # The identifier of the Amazon Connect instance. You can find the
1137
+ # instanceId in the ARN of the instance.
1075
1138
  #
1076
1139
  # @option params [Hash<String,String>] :tags
1077
1140
  # One or more tags.
@@ -1132,7 +1195,8 @@ module Aws::Connect
1132
1195
  # created at level one if the parent group ID is null.
1133
1196
  #
1134
1197
  # @option params [required, String] :instance_id
1135
- # The identifier of the Amazon Connect instance.
1198
+ # The identifier of the Amazon Connect instance. You can find the
1199
+ # instanceId in the ARN of the instance.
1136
1200
  #
1137
1201
  # @return [Types::CreateUserHierarchyGroupResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
1138
1202
  #
@@ -1166,8 +1230,16 @@ module Aws::Connect
1166
1230
  #
1167
1231
  # Deletes the Amazon Connect instance.
1168
1232
  #
1233
+ # Amazon Connect enforces a limit on the total number of instances that
1234
+ # you can create or delete in 30 days. If you exceed this limit, you
1235
+ # will get an error message indicating there has been an excessive
1236
+ # number of attempts at creating or deleting instances. You must wait 30
1237
+ # days before you can restart creating and deleting instances in your
1238
+ # account.
1239
+ #
1169
1240
  # @option params [required, String] :instance_id
1170
- # The identifier of the Amazon Connect instance.
1241
+ # The identifier of the Amazon Connect instance. You can find the
1242
+ # instanceId in the ARN of the instance.
1171
1243
  #
1172
1244
  # @return [Struct] Returns an empty {Seahorse::Client::Response response}.
1173
1245
  #
@@ -1186,14 +1258,12 @@ module Aws::Connect
1186
1258
  req.send_request(options)
1187
1259
  end
1188
1260
 
1189
- # This API is in preview release for Amazon Connect and is subject to
1190
- # change.
1191
- #
1192
1261
  # Deletes an AppIntegration association from an Amazon Connect instance.
1193
1262
  # The association must not have any use cases associated with it.
1194
1263
  #
1195
1264
  # @option params [required, String] :instance_id
1196
- # The identifier of the Amazon Connect instance.
1265
+ # The identifier of the Amazon Connect instance. You can find the
1266
+ # instanceId in the ARN of the instance.
1197
1267
  #
1198
1268
  # @option params [required, String] :integration_association_id
1199
1269
  # The identifier for the AppIntegration association.
@@ -1216,13 +1286,11 @@ module Aws::Connect
1216
1286
  req.send_request(options)
1217
1287
  end
1218
1288
 
1219
- # This API is in preview release for Amazon Connect and is subject to
1220
- # change.
1221
- #
1222
1289
  # Deletes a quick connect.
1223
1290
  #
1224
1291
  # @option params [required, String] :instance_id
1225
- # The identifier of the Amazon Connect instance.
1292
+ # The identifier of the Amazon Connect instance. You can find the
1293
+ # instanceId in the ARN of the instance.
1226
1294
  #
1227
1295
  # @option params [required, String] :quick_connect_id
1228
1296
  # The identifier for the quick connect.
@@ -1245,13 +1313,11 @@ module Aws::Connect
1245
1313
  req.send_request(options)
1246
1314
  end
1247
1315
 
1248
- # This API is in preview release for Amazon Connect and is subject to
1249
- # change.
1250
- #
1251
1316
  # Deletes a use case from an AppIntegration association.
1252
1317
  #
1253
1318
  # @option params [required, String] :instance_id
1254
- # The identifier of the Amazon Connect instance.
1319
+ # The identifier of the Amazon Connect instance. You can find the
1320
+ # instanceId in the ARN of the instance.
1255
1321
  #
1256
1322
  # @option params [required, String] :integration_association_id
1257
1323
  # The identifier for the AppIntegration association.
@@ -1289,7 +1355,8 @@ module Aws::Connect
1289
1355
  # [1]: https://docs.aws.amazon.com/connect/latest/adminguide/delete-users.html
1290
1356
  #
1291
1357
  # @option params [required, String] :instance_id
1292
- # The identifier of the Amazon Connect instance.
1358
+ # The identifier of the Amazon Connect instance. You can find the
1359
+ # instanceId in the ARN of the instance.
1293
1360
  #
1294
1361
  # @option params [required, String] :user_id
1295
1362
  # The identifier of the user.
@@ -1319,7 +1386,8 @@ module Aws::Connect
1319
1386
  # The identifier of the hierarchy group.
1320
1387
  #
1321
1388
  # @option params [required, String] :instance_id
1322
- # The identifier of the Amazon Connect instance.
1389
+ # The identifier of the Amazon Connect instance. You can find the
1390
+ # instanceId in the ARN of the instance.
1323
1391
  #
1324
1392
  # @return [Struct] Returns an empty {Seahorse::Client::Response response}.
1325
1393
  #
@@ -1391,7 +1459,8 @@ module Aws::Connect
1391
1459
  # Describes the hours of operation.
1392
1460
  #
1393
1461
  # @option params [required, String] :instance_id
1394
- # The identifier of the Amazon Connect instance.
1462
+ # The identifier of the Amazon Connect instance. You can find the
1463
+ # instanceId in the ARN of the instance.
1395
1464
  #
1396
1465
  # @option params [required, String] :hours_of_operation_id
1397
1466
  # The identifier for the hours of operation.
@@ -1445,7 +1514,8 @@ module Aws::Connect
1445
1514
  # invoked.
1446
1515
  #
1447
1516
  # @option params [required, String] :instance_id
1448
- # The identifier of the Amazon Connect instance.
1517
+ # The identifier of the Amazon Connect instance. You can find the
1518
+ # instanceId in the ARN of the instance.
1449
1519
  #
1450
1520
  # @return [Types::DescribeInstanceResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
1451
1521
  #
@@ -1485,7 +1555,8 @@ module Aws::Connect
1485
1555
  # Describes the specified instance attribute.
1486
1556
  #
1487
1557
  # @option params [required, String] :instance_id
1488
- # The identifier of the Amazon Connect instance.
1558
+ # The identifier of the Amazon Connect instance. You can find the
1559
+ # instanceId in the ARN of the instance.
1489
1560
  #
1490
1561
  # @option params [required, String] :attribute_type
1491
1562
  # The type of attribute.
@@ -1522,7 +1593,8 @@ module Aws::Connect
1522
1593
  # resource type, association ID, and instance ID.
1523
1594
  #
1524
1595
  # @option params [required, String] :instance_id
1525
- # The identifier of the Amazon Connect instance.
1596
+ # The identifier of the Amazon Connect instance. You can find the
1597
+ # instanceId in the ARN of the instance.
1526
1598
  #
1527
1599
  # @option params [required, String] :association_id
1528
1600
  # The existing association identifier that uniquely identifies the
@@ -1573,7 +1645,8 @@ module Aws::Connect
1573
1645
  # Describes the specified queue.
1574
1646
  #
1575
1647
  # @option params [required, String] :instance_id
1576
- # The identifier of the Amazon Connect instance.
1648
+ # The identifier of the Amazon Connect instance. You can find the
1649
+ # instanceId in the ARN of the instance.
1577
1650
  #
1578
1651
  # @option params [required, String] :queue_id
1579
1652
  # The identifier for the queue.
@@ -1613,13 +1686,11 @@ module Aws::Connect
1613
1686
  req.send_request(options)
1614
1687
  end
1615
1688
 
1616
- # This API is in preview release for Amazon Connect and is subject to
1617
- # change.
1618
- #
1619
1689
  # Describes the quick connect.
1620
1690
  #
1621
1691
  # @option params [required, String] :instance_id
1622
- # The identifier of the Amazon Connect instance.
1692
+ # The identifier of the Amazon Connect instance. You can find the
1693
+ # instanceId in the ARN of the instance.
1623
1694
  #
1624
1695
  # @option params [required, String] :quick_connect_id
1625
1696
  # The identifier for the quick connect.
@@ -1662,7 +1733,8 @@ module Aws::Connect
1662
1733
  # Describes the specified routing profile.
1663
1734
  #
1664
1735
  # @option params [required, String] :instance_id
1665
- # The identifier of the Amazon Connect instance.
1736
+ # The identifier of the Amazon Connect instance. You can find the
1737
+ # instanceId in the ARN of the instance.
1666
1738
  #
1667
1739
  # @option params [required, String] :routing_profile_id
1668
1740
  # The identifier of the routing profile.
@@ -1710,7 +1782,8 @@ module Aws::Connect
1710
1782
  # The identifier of the user account.
1711
1783
  #
1712
1784
  # @option params [required, String] :instance_id
1713
- # The identifier of the Amazon Connect instance.
1785
+ # The identifier of the Amazon Connect instance. You can find the
1786
+ # instanceId in the ARN of the instance.
1714
1787
  #
1715
1788
  # @return [Types::DescribeUserResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
1716
1789
  #
@@ -1758,7 +1831,8 @@ module Aws::Connect
1758
1831
  # The identifier of the hierarchy group.
1759
1832
  #
1760
1833
  # @option params [required, String] :instance_id
1761
- # The identifier of the Amazon Connect instance.
1834
+ # The identifier of the Amazon Connect instance. You can find the
1835
+ # instanceId in the ARN of the instance.
1762
1836
  #
1763
1837
  # @return [Types::DescribeUserHierarchyGroupResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
1764
1838
  #
@@ -1806,7 +1880,8 @@ module Aws::Connect
1806
1880
  # instance.
1807
1881
  #
1808
1882
  # @option params [required, String] :instance_id
1809
- # The identifier of the Amazon Connect instance.
1883
+ # The identifier of the Amazon Connect instance. You can find the
1884
+ # instanceId in the ARN of the instance.
1810
1885
  #
1811
1886
  # @return [Types::DescribeUserHierarchyStructureResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
1812
1887
  #
@@ -1851,7 +1926,8 @@ module Aws::Connect
1851
1926
  # Revokes access to integrated applications from Amazon Connect.
1852
1927
  #
1853
1928
  # @option params [required, String] :instance_id
1854
- # The identifier of the Amazon Connect instance.
1929
+ # The identifier of the Amazon Connect instance. You can find the
1930
+ # instanceId in the ARN of the instance.
1855
1931
  #
1856
1932
  # @option params [required, String] :origin
1857
1933
  # The domain URL of the integrated application.
@@ -1874,6 +1950,46 @@ module Aws::Connect
1874
1950
  req.send_request(options)
1875
1951
  end
1876
1952
 
1953
+ # This API is in preview release for Amazon Connect and is subject to
1954
+ # change.
1955
+ #
1956
+ # Revokes authorization from the specified instance to access the
1957
+ # specified Amazon Lex or Amazon Lex V2 bot.
1958
+ #
1959
+ # @option params [required, String] :instance_id
1960
+ # The identifier of the Amazon Connect instance. You can find the
1961
+ # instanceId in the ARN of the instance.
1962
+ #
1963
+ # @option params [Types::LexBot] :lex_bot
1964
+ # Configuration information of an Amazon Lex bot.
1965
+ #
1966
+ # @option params [Types::LexV2Bot] :lex_v2_bot
1967
+ # The Amazon Lex V2 bot to disassociate from the instance.
1968
+ #
1969
+ # @return [Struct] Returns an empty {Seahorse::Client::Response response}.
1970
+ #
1971
+ # @example Request syntax with placeholder values
1972
+ #
1973
+ # resp = client.disassociate_bot({
1974
+ # instance_id: "InstanceId", # required
1975
+ # lex_bot: {
1976
+ # name: "BotName",
1977
+ # lex_region: "LexRegion",
1978
+ # },
1979
+ # lex_v2_bot: {
1980
+ # alias_arn: "AliasArn",
1981
+ # },
1982
+ # })
1983
+ #
1984
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/DisassociateBot AWS API Documentation
1985
+ #
1986
+ # @overload disassociate_bot(params = {})
1987
+ # @param [Hash] params ({})
1988
+ def disassociate_bot(params = {}, options = {})
1989
+ req = build_request(:disassociate_bot, params)
1990
+ req.send_request(options)
1991
+ end
1992
+
1877
1993
  # This API is in preview release for Amazon Connect and is subject to
1878
1994
  # change.
1879
1995
  #
@@ -1881,7 +1997,8 @@ module Aws::Connect
1881
1997
  # type and association ID.
1882
1998
  #
1883
1999
  # @option params [required, String] :instance_id
1884
- # The identifier of the Amazon Connect instance.
2000
+ # The identifier of the Amazon Connect instance. You can find the
2001
+ # instanceId in the ARN of the instance.
1885
2002
  #
1886
2003
  # @option params [required, String] :association_id
1887
2004
  # The existing association identifier that uniquely identifies the
@@ -1916,7 +2033,8 @@ module Aws::Connect
1916
2033
  # relevant contact flow blocks.
1917
2034
  #
1918
2035
  # @option params [required, String] :instance_id
1919
- # The identifier of the Amazon Connect instance..
2036
+ # The identifier of the Amazon Connect instance. You can find the
2037
+ # instanceId in the ARN of the instance..
1920
2038
  #
1921
2039
  # @option params [required, String] :function_arn
1922
2040
  # The Amazon Resource Name (ARN) of the Lambda function being
@@ -1947,7 +2065,8 @@ module Aws::Connect
1947
2065
  # specified Amazon Lex bot.
1948
2066
  #
1949
2067
  # @option params [required, String] :instance_id
1950
- # The identifier of the Amazon Connect instance.
2068
+ # The identifier of the Amazon Connect instance. You can find the
2069
+ # instanceId in the ARN of the instance.
1951
2070
  #
1952
2071
  # @option params [required, String] :bot_name
1953
2072
  # The name of the Amazon Lex bot. Maximum character limit of 50.
@@ -1980,7 +2099,8 @@ module Aws::Connect
1980
2099
  # Disassociates a set of quick connects from a queue.
1981
2100
  #
1982
2101
  # @option params [required, String] :instance_id
1983
- # The identifier of the Amazon Connect instance.
2102
+ # The identifier of the Amazon Connect instance. You can find the
2103
+ # instanceId in the ARN of the instance.
1984
2104
  #
1985
2105
  # @option params [required, String] :queue_id
1986
2106
  # The identifier for the queue.
@@ -2010,7 +2130,8 @@ module Aws::Connect
2010
2130
  # Disassociates a set of queues from a routing profile.
2011
2131
  #
2012
2132
  # @option params [required, String] :instance_id
2013
- # The identifier of the Amazon Connect instance.
2133
+ # The identifier of the Amazon Connect instance. You can find the
2134
+ # instanceId in the ARN of the instance.
2014
2135
  #
2015
2136
  # @option params [required, String] :routing_profile_id
2016
2137
  # The identifier of the routing profile.
@@ -2048,7 +2169,8 @@ module Aws::Connect
2048
2169
  # Deletes the specified security key.
2049
2170
  #
2050
2171
  # @option params [required, String] :instance_id
2051
- # The identifier of the Amazon Connect instance.
2172
+ # The identifier of the Amazon Connect instance. You can find the
2173
+ # instanceId in the ARN of the instance.
2052
2174
  #
2053
2175
  # @option params [required, String] :association_id
2054
2176
  # The existing association identifier that uniquely identifies the
@@ -2116,7 +2238,8 @@ module Aws::Connect
2116
2238
  # [1]: https://docs.aws.amazon.com/connect/latest/adminguide/real-time-metrics-definitions.html
2117
2239
  #
2118
2240
  # @option params [required, String] :instance_id
2119
- # The identifier of the Amazon Connect instance.
2241
+ # The identifier of the Amazon Connect instance. You can find the
2242
+ # instanceId in the ARN of the instance.
2120
2243
  #
2121
2244
  # @option params [required, Types::Filters] :filters
2122
2245
  # The queues, up to 100, or channels, to use to filter the metrics
@@ -2306,8 +2429,18 @@ module Aws::Connect
2306
2429
 
2307
2430
  # Retrieves a token for federation.
2308
2431
  #
2432
+ # <note markdown="1"> This API doesn't support root users. If you try to invoke
2433
+ # GetFederationToken with root credentials, an error message similar to
2434
+ # the following one appears:
2435
+ #
2436
+ # `Provided identity: Principal: .... User: .... cannot be used for
2437
+ # federation with Amazon Connect`
2438
+ #
2439
+ # </note>
2440
+ #
2309
2441
  # @option params [required, String] :instance_id
2310
- # The identifier of the Amazon Connect instance.
2442
+ # The identifier of the Amazon Connect instance. You can find the
2443
+ # instanceId in the ARN of the instance.
2311
2444
  #
2312
2445
  # @return [Types::GetFederationTokenResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
2313
2446
  #
@@ -2346,7 +2479,8 @@ module Aws::Connect
2346
2479
  # [1]: https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html
2347
2480
  #
2348
2481
  # @option params [required, String] :instance_id
2349
- # The identifier of the Amazon Connect instance.
2482
+ # The identifier of the Amazon Connect instance. You can find the
2483
+ # instanceId in the ARN of the instance.
2350
2484
  #
2351
2485
  # @option params [required, Time,DateTime,Date,Integer,String] :start_time
2352
2486
  # The timestamp, in UNIX Epoch time format, at which to start the
@@ -2373,14 +2507,17 @@ module Aws::Connect
2373
2507
  # both queue IDs and queue ARNs in the same request. VOICE, CHAT, and
2374
2508
  # TASK channels are supported.
2375
2509
  #
2510
+ # <note markdown="1"> To filter by `Queues`, enter the queue ID/ARN, not the name of the
2511
+ # queue.
2512
+ #
2513
+ # </note>
2514
+ #
2376
2515
  # @option params [Array<String>] :groupings
2377
2516
  # The grouping applied to the metrics returned. For example, when
2378
2517
  # results are grouped by queue, the metrics returned are grouped by
2379
2518
  # queue. The values returned apply to the metrics for each queue rather
2380
2519
  # than aggregated for all queues.
2381
2520
  #
2382
- # The only supported grouping is `QUEUE`.
2383
- #
2384
2521
  # If no grouping is specified, a summary of metrics for all queues is
2385
2522
  # returned.
2386
2523
  #
@@ -2390,6 +2527,11 @@ module Aws::Connect
2390
2527
  # description of each metric, see [Historical Metrics Definitions][1] in
2391
2528
  # the *Amazon Connect Administrator Guide*.
2392
2529
  #
2530
+ # <note markdown="1"> This API does not support a contacts incoming metric (there's no
2531
+ # CONTACTS\_INCOMING metric missing from the documented list).
2532
+ #
2533
+ # </note>
2534
+ #
2393
2535
  # ABANDON\_TIME
2394
2536
  #
2395
2537
  # : Unit: SECONDS
@@ -2536,13 +2678,15 @@ module Aws::Connect
2536
2678
  #
2537
2679
  # SERVICE\_LEVEL
2538
2680
  #
2539
- # : Unit: PERCENT
2681
+ # : You can include up to 20 SERVICE\_LEVEL metrics in a request.
2682
+ #
2683
+ # Unit: PERCENT
2540
2684
  #
2541
2685
  # Statistic: AVG
2542
2686
  #
2543
- # Threshold: Only "Less than" comparisons are supported, with the
2544
- # following service level thresholds: 15, 20, 25, 30, 45, 60, 90, 120,
2545
- # 180, 240, 300, 600
2687
+ # Threshold: For `ThresholdValue`, enter any whole number from 1 to
2688
+ # 604800 (inclusive), in seconds. For `Comparison`, you must enter
2689
+ # `LT` (for "Less than").
2546
2690
  #
2547
2691
  #
2548
2692
  #
@@ -2620,7 +2764,8 @@ module Aws::Connect
2620
2764
  # instance.
2621
2765
  #
2622
2766
  # @option params [required, String] :instance_id
2623
- # The identifier of the Amazon Connect instance.
2767
+ # The identifier of the Amazon Connect instance. You can find the
2768
+ # instanceId in the ARN of the instance.
2624
2769
  #
2625
2770
  # @option params [String] :next_token
2626
2771
  # The token for the next set of results. Use the value returned in the
@@ -2660,6 +2805,60 @@ module Aws::Connect
2660
2805
  req.send_request(options)
2661
2806
  end
2662
2807
 
2808
+ # This API is in preview release for Amazon Connect and is subject to
2809
+ # change.
2810
+ #
2811
+ # For the specified version of Amazon Lex, returns a paginated list of
2812
+ # all the Amazon Lex bots currently associated with the instance.
2813
+ #
2814
+ # @option params [required, String] :instance_id
2815
+ # The identifier of the Amazon Connect instance. You can find the
2816
+ # instanceId in the ARN of the instance.
2817
+ #
2818
+ # @option params [String] :next_token
2819
+ # The token for the next set of results. Use the value returned in the
2820
+ # previous response in the next request to retrieve the next set of
2821
+ # results.
2822
+ #
2823
+ # @option params [Integer] :max_results
2824
+ # The maximum number of results to return per page.
2825
+ #
2826
+ # @option params [required, String] :lex_version
2827
+ # The version of Amazon Lex or Amazon Lex V2.
2828
+ #
2829
+ # @return [Types::ListBotsResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
2830
+ #
2831
+ # * {Types::ListBotsResponse#lex_bots #lex_bots} => Array&lt;Types::LexBotConfig&gt;
2832
+ # * {Types::ListBotsResponse#next_token #next_token} => String
2833
+ #
2834
+ # The returned {Seahorse::Client::Response response} is a pageable response and is Enumerable. For details on usage see {Aws::PageableResponse PageableResponse}.
2835
+ #
2836
+ # @example Request syntax with placeholder values
2837
+ #
2838
+ # resp = client.list_bots({
2839
+ # instance_id: "InstanceId", # required
2840
+ # next_token: "NextToken",
2841
+ # max_results: 1,
2842
+ # lex_version: "V1", # required, accepts V1, V2
2843
+ # })
2844
+ #
2845
+ # @example Response structure
2846
+ #
2847
+ # resp.lex_bots #=> Array
2848
+ # resp.lex_bots[0].lex_bot.name #=> String
2849
+ # resp.lex_bots[0].lex_bot.lex_region #=> String
2850
+ # resp.lex_bots[0].lex_v2_bot.alias_arn #=> String
2851
+ # resp.next_token #=> String
2852
+ #
2853
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ListBots AWS API Documentation
2854
+ #
2855
+ # @overload list_bots(params = {})
2856
+ # @param [Hash] params ({})
2857
+ def list_bots(params = {}, options = {})
2858
+ req = build_request(:list_bots, params)
2859
+ req.send_request(options)
2860
+ end
2861
+
2663
2862
  # Provides information about the contact flows for the specified Amazon
2664
2863
  # Connect instance.
2665
2864
  #
@@ -2675,7 +2874,8 @@ module Aws::Connect
2675
2874
  # [2]: https://docs.aws.amazon.com/connect/latest/adminguide/concepts-contact-flows.html
2676
2875
  #
2677
2876
  # @option params [required, String] :instance_id
2678
- # The identifier of the Amazon Connect instance.
2877
+ # The identifier of the Amazon Connect instance. You can find the
2878
+ # instanceId in the ARN of the instance.
2679
2879
  #
2680
2880
  # @option params [Array<String>] :contact_flow_types
2681
2881
  # The type of contact flow.
@@ -2733,7 +2933,8 @@ module Aws::Connect
2733
2933
  # [1]: https://docs.aws.amazon.com/connect/latest/adminguide/set-hours-operation.html
2734
2934
  #
2735
2935
  # @option params [required, String] :instance_id
2736
- # The identifier of the Amazon Connect instance.
2936
+ # The identifier of the Amazon Connect instance. You can find the
2937
+ # instanceId in the ARN of the instance.
2737
2938
  #
2738
2939
  # @option params [String] :next_token
2739
2940
  # The token for the next set of results. Use the value returned in the
@@ -2782,7 +2983,8 @@ module Aws::Connect
2782
2983
  # instance.
2783
2984
  #
2784
2985
  # @option params [required, String] :instance_id
2785
- # The identifier of the Amazon Connect instance.
2986
+ # The identifier of the Amazon Connect instance. You can find the
2987
+ # instanceId in the ARN of the instance.
2786
2988
  #
2787
2989
  # @option params [String] :next_token
2788
2990
  # The token for the next set of results. Use the value returned in the
@@ -2830,7 +3032,8 @@ module Aws::Connect
2830
3032
  # instance and resource type.
2831
3033
  #
2832
3034
  # @option params [required, String] :instance_id
2833
- # The identifier of the Amazon Connect instance.
3035
+ # The identifier of the Amazon Connect instance. You can find the
3036
+ # instanceId in the ARN of the instance.
2834
3037
  #
2835
3038
  # @option params [required, String] :resource_type
2836
3039
  # A valid resource type.
@@ -2938,14 +3141,12 @@ module Aws::Connect
2938
3141
  req.send_request(options)
2939
3142
  end
2940
3143
 
2941
- # This API is in preview release for Amazon Connect and is subject to
2942
- # change.
2943
- #
2944
3144
  # Provides summary information about the AppIntegration associations for
2945
3145
  # the specified Amazon Connect instance.
2946
3146
  #
2947
3147
  # @option params [required, String] :instance_id
2948
- # The identifier of the Amazon Connect instance.
3148
+ # The identifier of the Amazon Connect instance. You can find the
3149
+ # instanceId in the ARN of the instance.
2949
3150
  #
2950
3151
  # @option params [String] :next_token
2951
3152
  # The token for the next set of results. Use the value returned in the
@@ -2999,7 +3200,8 @@ module Aws::Connect
2999
3200
  # dropdown options in the relevant contact flow blocks.
3000
3201
  #
3001
3202
  # @option params [required, String] :instance_id
3002
- # The identifier of the Amazon Connect instance.
3203
+ # The identifier of the Amazon Connect instance. You can find the
3204
+ # instanceId in the ARN of the instance.
3003
3205
  #
3004
3206
  # @option params [String] :next_token
3005
3207
  # The token for the next set of results. Use the value returned in the
@@ -3046,7 +3248,8 @@ module Aws::Connect
3046
3248
  # associated with the instance.
3047
3249
  #
3048
3250
  # @option params [required, String] :instance_id
3049
- # The identifier of the Amazon Connect instance.
3251
+ # The identifier of the Amazon Connect instance. You can find the
3252
+ # instanceId in the ARN of the instance.
3050
3253
  #
3051
3254
  # @option params [String] :next_token
3052
3255
  # The token for the next set of results. Use the value returned in the
@@ -3099,7 +3302,8 @@ module Aws::Connect
3099
3302
  # [1]: https://docs.aws.amazon.com/connect/latest/adminguide/contact-center-phone-number.html
3100
3303
  #
3101
3304
  # @option params [required, String] :instance_id
3102
- # The identifier of the Amazon Connect instance.
3305
+ # The identifier of the Amazon Connect instance. You can find the
3306
+ # instanceId in the ARN of the instance.
3103
3307
  #
3104
3308
  # @option params [Array<String>] :phone_number_types
3105
3309
  # The type of phone number.
@@ -3203,7 +3407,8 @@ module Aws::Connect
3203
3407
  # Lists the quick connects associated with a queue.
3204
3408
  #
3205
3409
  # @option params [required, String] :instance_id
3206
- # The identifier of the Amazon Connect instance.
3410
+ # The identifier of the Amazon Connect instance. You can find the
3411
+ # instanceId in the ARN of the instance.
3207
3412
  #
3208
3413
  # @option params [required, String] :queue_id
3209
3414
  # The identifier for the queue.
@@ -3253,6 +3458,11 @@ module Aws::Connect
3253
3458
  # Provides information about the queues for the specified Amazon Connect
3254
3459
  # instance.
3255
3460
  #
3461
+ # If you do not specify a `QueueTypes` parameter, both standard and
3462
+ # agent queues are returned. This might cause an unexpected truncation
3463
+ # of results if you have more than 1000 agents and you limit the number
3464
+ # of results of the API call in code.
3465
+ #
3256
3466
  # For more information about queues, see [Queues: Standard and Agent][1]
3257
3467
  # in the *Amazon Connect Administrator Guide*.
3258
3468
  #
@@ -3261,7 +3471,8 @@ module Aws::Connect
3261
3471
  # [1]: https://docs.aws.amazon.com/connect/latest/adminguide/concepts-queues-standard-and-agent.html
3262
3472
  #
3263
3473
  # @option params [required, String] :instance_id
3264
- # The identifier of the Amazon Connect instance.
3474
+ # The identifier of the Amazon Connect instance. You can find the
3475
+ # instanceId in the ARN of the instance.
3265
3476
  #
3266
3477
  # @option params [Array<String>] :queue_types
3267
3478
  # The type of queue.
@@ -3308,14 +3519,12 @@ module Aws::Connect
3308
3519
  req.send_request(options)
3309
3520
  end
3310
3521
 
3311
- # This API is in preview release for Amazon Connect and is subject to
3312
- # change.
3313
- #
3314
3522
  # Provides information about the quick connects for the specified Amazon
3315
3523
  # Connect instance.
3316
3524
  #
3317
3525
  # @option params [required, String] :instance_id
3318
- # The identifier of the Amazon Connect instance.
3526
+ # The identifier of the Amazon Connect instance. You can find the
3527
+ # instanceId in the ARN of the instance.
3319
3528
  #
3320
3529
  # @option params [String] :next_token
3321
3530
  # The token for the next set of results. Use the value returned in the
@@ -3368,7 +3577,8 @@ module Aws::Connect
3368
3577
  # Lists the queues associated with a routing profile.
3369
3578
  #
3370
3579
  # @option params [required, String] :instance_id
3371
- # The identifier of the Amazon Connect instance.
3580
+ # The identifier of the Amazon Connect instance. You can find the
3581
+ # instanceId in the ARN of the instance.
3372
3582
  #
3373
3583
  # @option params [required, String] :routing_profile_id
3374
3584
  # The identifier of the routing profile.
@@ -3430,7 +3640,8 @@ module Aws::Connect
3430
3640
  # [2]: https://docs.aws.amazon.com/connect/latest/adminguide/routing-profiles.html
3431
3641
  #
3432
3642
  # @option params [required, String] :instance_id
3433
- # The identifier of the Amazon Connect instance.
3643
+ # The identifier of the Amazon Connect instance. You can find the
3644
+ # instanceId in the ARN of the instance.
3434
3645
  #
3435
3646
  # @option params [String] :next_token
3436
3647
  # The token for the next set of results. Use the value returned in the
@@ -3479,7 +3690,8 @@ module Aws::Connect
3479
3690
  # instance.
3480
3691
  #
3481
3692
  # @option params [required, String] :instance_id
3482
- # The identifier of the Amazon Connect instance.
3693
+ # The identifier of the Amazon Connect instance. You can find the
3694
+ # instanceId in the ARN of the instance.
3483
3695
  #
3484
3696
  # @option params [String] :next_token
3485
3697
  # The token for the next set of results. Use the value returned in the
@@ -3532,7 +3744,8 @@ module Aws::Connect
3532
3744
  # [1]: https://docs.aws.amazon.com/connect/latest/adminguide/connect-security-profiles.html
3533
3745
  #
3534
3746
  # @option params [required, String] :instance_id
3535
- # The identifier of the Amazon Connect instance.
3747
+ # The identifier of the Amazon Connect instance. You can find the
3748
+ # instanceId in the ARN of the instance.
3536
3749
  #
3537
3750
  # @option params [String] :next_token
3538
3751
  # The token for the next set of results. Use the value returned in the
@@ -3610,13 +3823,11 @@ module Aws::Connect
3610
3823
  req.send_request(options)
3611
3824
  end
3612
3825
 
3613
- # This API is in preview release for Amazon Connect and is subject to
3614
- # change.
3615
- #
3616
3826
  # Lists the use cases.
3617
3827
  #
3618
3828
  # @option params [required, String] :instance_id
3619
- # The identifier of the Amazon Connect instance.
3829
+ # The identifier of the Amazon Connect instance. You can find the
3830
+ # instanceId in the ARN of the instance.
3620
3831
  #
3621
3832
  # @option params [required, String] :integration_association_id
3622
3833
  # The identifier for the integration association.
@@ -3673,7 +3884,8 @@ module Aws::Connect
3673
3884
  # [1]: https://docs.aws.amazon.com/connect/latest/adminguide/agent-hierarchy.html
3674
3885
  #
3675
3886
  # @option params [required, String] :instance_id
3676
- # The identifier of the Amazon Connect instance.
3887
+ # The identifier of the Amazon Connect instance. You can find the
3888
+ # instanceId in the ARN of the instance.
3677
3889
  #
3678
3890
  # @option params [String] :next_token
3679
3891
  # The token for the next set of results. Use the value returned in the
@@ -3719,7 +3931,8 @@ module Aws::Connect
3719
3931
  # Connect instance.
3720
3932
  #
3721
3933
  # @option params [required, String] :instance_id
3722
- # The identifier of the Amazon Connect instance.
3934
+ # The identifier of the Amazon Connect instance. You can find the
3935
+ # instanceId in the ARN of the instance.
3723
3936
  #
3724
3937
  # @option params [String] :next_token
3725
3938
  # The token for the next set of results. Use the value returned in the
@@ -3767,7 +3980,8 @@ module Aws::Connect
3767
3980
  # Only voice recordings are supported at this time.
3768
3981
  #
3769
3982
  # @option params [required, String] :instance_id
3770
- # The identifier of the Amazon Connect instance.
3983
+ # The identifier of the Amazon Connect instance. You can find the
3984
+ # instanceId in the ARN of the instance.
3771
3985
  #
3772
3986
  # @option params [required, String] :contact_id
3773
3987
  # The identifier of the contact.
@@ -3809,7 +4023,7 @@ module Aws::Connect
3809
4023
  # A 429 error occurs in two situations:
3810
4024
  #
3811
4025
  # * API rate limit is exceeded. API TPS throttling returns a
3812
- # `TooManyRequests` exception from the API Gateway.
4026
+ # `TooManyRequests` exception.
3813
4027
  #
3814
4028
  # * The [quota for concurrent active chats][2] is exceeded. Active chat
3815
4029
  # throttling returns a `LimitExceededException`.
@@ -3824,7 +4038,8 @@ module Aws::Connect
3824
4038
  # [3]: https://docs.aws.amazon.com/connect/latest/adminguide/chat.html
3825
4039
  #
3826
4040
  # @option params [required, String] :instance_id
3827
- # The identifier of the Amazon Connect instance.
4041
+ # The identifier of the Amazon Connect instance. You can find the
4042
+ # instanceId in the ARN of the instance.
3828
4043
  #
3829
4044
  # @option params [required, String] :contact_flow_id
3830
4045
  # The identifier of the contact flow for initiating the chat. To see the
@@ -3915,7 +4130,8 @@ module Aws::Connect
3915
4130
  # [1]: https://docs.aws.amazon.com/connect/latest/adminguide/set-recording-behavior.html
3916
4131
  #
3917
4132
  # @option params [required, String] :instance_id
3918
- # The identifier of the Amazon Connect instance.
4133
+ # The identifier of the Amazon Connect instance. You can find the
4134
+ # instanceId in the ARN of the instance.
3919
4135
  #
3920
4136
  # @option params [required, String] :contact_id
3921
4137
  # The identifier of the contact.
@@ -3986,13 +4202,13 @@ module Aws::Connect
3986
4202
  # arn:aws:connect:us-west-2:xxxxxxxxxxxx:instance/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx/contact-flow/**846ec553-a005-41c0-8341-xxxxxxxxxxxx**
3987
4203
  #
3988
4204
  # @option params [required, String] :instance_id
3989
- # The identifier of the Amazon Connect instance.
4205
+ # The identifier of the Amazon Connect instance. You can find the
4206
+ # instanceId in the ARN of the instance.
3990
4207
  #
3991
4208
  # @option params [String] :client_token
3992
4209
  # A unique, case-sensitive identifier that you provide to ensure the
3993
4210
  # idempotency of the request. The token is valid for 7 days after
3994
4211
  # creation. If a contact is already started, the contact ID is returned.
3995
- # If the contact is disconnected, a new contact is started.
3996
4212
  #
3997
4213
  # **A suitable default value is auto-generated.** You should normally
3998
4214
  # not need to pass this option.**
@@ -4051,7 +4267,8 @@ module Aws::Connect
4051
4267
  # Initiates a contact flow to start a new task.
4052
4268
  #
4053
4269
  # @option params [required, String] :instance_id
4054
- # The identifier of the Amazon Connect instance.
4270
+ # The identifier of the Amazon Connect instance. You can find the
4271
+ # instanceId in the ARN of the instance.
4055
4272
  #
4056
4273
  # @option params [String] :previous_contact_id
4057
4274
  # The identifier of the previous chat, voice, or task contact.
@@ -4137,7 +4354,8 @@ module Aws::Connect
4137
4354
  # The ID of the contact.
4138
4355
  #
4139
4356
  # @option params [required, String] :instance_id
4140
- # The identifier of the Amazon Connect instance.
4357
+ # The identifier of the Amazon Connect instance. You can find the
4358
+ # instanceId in the ARN of the instance.
4141
4359
  #
4142
4360
  # @return [Struct] Returns an empty {Seahorse::Client::Response response}.
4143
4361
  #
@@ -4168,7 +4386,8 @@ module Aws::Connect
4168
4386
  # Only voice recordings are supported at this time.
4169
4387
  #
4170
4388
  # @option params [required, String] :instance_id
4171
- # The identifier of the Amazon Connect instance.
4389
+ # The identifier of the Amazon Connect instance. You can find the
4390
+ # instanceId in the ARN of the instance.
4172
4391
  #
4173
4392
  # @option params [required, String] :contact_id
4174
4393
  # The identifier of the contact.
@@ -4207,7 +4426,8 @@ module Aws::Connect
4207
4426
  # Only voice recordings are supported at this time.
4208
4427
  #
4209
4428
  # @option params [required, String] :instance_id
4210
- # The identifier of the Amazon Connect instance.
4429
+ # The identifier of the Amazon Connect instance. You can find the
4430
+ # instanceId in the ARN of the instance.
4211
4431
  #
4212
4432
  # @option params [required, String] :contact_id
4213
4433
  # The identifier of the contact.
@@ -4300,21 +4520,23 @@ module Aws::Connect
4300
4520
  req.send_request(options)
4301
4521
  end
4302
4522
 
4303
- # Creates or updates the contact attributes associated with the
4523
+ # Creates or updates user-defined contact attributes associated with the
4304
4524
  # specified contact.
4305
4525
  #
4306
- # You can add or update attributes for both ongoing and completed
4307
- # contacts. For example, while the call is active, you can update the
4308
- # customer's name or the reason the customer called. You can add notes
4309
- # about steps that the agent took during the call that display to the
4310
- # next agent that takes the call. You can also update attributes for a
4311
- # contact using data from your CRM application and save the data with
4312
- # the contact in Amazon Connect. You could also flag calls for
4526
+ # You can create or update user-defined attributes for both ongoing and
4527
+ # completed contacts. For example, while the call is active, you can
4528
+ # update the customer's name or the reason the customer called. You can
4529
+ # add notes about steps that the agent took during the call that display
4530
+ # to the next agent that takes the call. You can also update attributes
4531
+ # for a contact using data from your CRM application and save the data
4532
+ # with the contact in Amazon Connect. You could also flag calls for
4313
4533
  # additional analysis, such as legal review or to identify abusive
4314
4534
  # callers.
4315
4535
  #
4316
4536
  # Contact attributes are available in Amazon Connect for 24 months, and
4317
- # are then deleted.
4537
+ # are then deleted. For information about CTR retention and the maximum
4538
+ # size of the CTR attributes section, see [Feature specifications][1] in
4539
+ # the *Amazon Connect Administrator Guide*.
4318
4540
  #
4319
4541
  # **Important:** You cannot use the operation to update attributes for
4320
4542
  # contacts that occurred prior to the release of the API, which was
@@ -4325,12 +4547,17 @@ module Aws::Connect
4325
4547
  # that were initiated prior to the release of the API but are still
4326
4548
  # active in your instance.
4327
4549
  #
4550
+ #
4551
+ #
4552
+ # [1]: https://docs.aws.amazon.com/connect/latest/adminguide/amazon-connect-service-limits.html#feature-limits
4553
+ #
4328
4554
  # @option params [required, String] :initial_contact_id
4329
4555
  # The identifier of the contact. This is the identifier of the contact
4330
4556
  # associated with the first interaction with the contact center.
4331
4557
  #
4332
4558
  # @option params [required, String] :instance_id
4333
- # The identifier of the Amazon Connect instance.
4559
+ # The identifier of the Amazon Connect instance. You can find the
4560
+ # instanceId in the ARN of the instance.
4334
4561
  #
4335
4562
  # @option params [required, Hash<String,String>] :attributes
4336
4563
  # The Amazon Connect attributes. These attributes can be accessed in
@@ -4451,7 +4678,8 @@ module Aws::Connect
4451
4678
  # Updates the value for the specified attribute type.
4452
4679
  #
4453
4680
  # @option params [required, String] :instance_id
4454
- # The identifier of the Amazon Connect instance.
4681
+ # The identifier of the Amazon Connect instance. You can find the
4682
+ # instanceId in the ARN of the instance.
4455
4683
  #
4456
4684
  # @option params [required, String] :attribute_type
4457
4685
  # The type of attribute.
@@ -4485,7 +4713,8 @@ module Aws::Connect
4485
4713
  # idempotent.
4486
4714
  #
4487
4715
  # @option params [required, String] :instance_id
4488
- # The identifier of the Amazon Connect instance.
4716
+ # The identifier of the Amazon Connect instance. You can find the
4717
+ # instanceId in the ARN of the instance.
4489
4718
  #
4490
4719
  # @option params [required, String] :association_id
4491
4720
  # The existing association identifier that uniquely identifies the
@@ -4548,7 +4777,8 @@ module Aws::Connect
4548
4777
  # Updates the hours of operation for the specified queue.
4549
4778
  #
4550
4779
  # @option params [required, String] :instance_id
4551
- # The identifier of the Amazon Connect instance.
4780
+ # The identifier of the Amazon Connect instance. You can find the
4781
+ # instanceId in the ARN of the instance.
4552
4782
  #
4553
4783
  # @option params [required, String] :queue_id
4554
4784
  # The identifier for the queue.
@@ -4582,7 +4812,8 @@ module Aws::Connect
4582
4812
  # considered full.
4583
4813
  #
4584
4814
  # @option params [required, String] :instance_id
4585
- # The identifier of the Amazon Connect instance.
4815
+ # The identifier of the Amazon Connect instance. You can find the
4816
+ # instanceId in the ARN of the instance.
4586
4817
  #
4587
4818
  # @option params [required, String] :queue_id
4588
4819
  # The identifier for the queue.
@@ -4617,7 +4848,8 @@ module Aws::Connect
4617
4848
  # `Description` must be provided.
4618
4849
  #
4619
4850
  # @option params [required, String] :instance_id
4620
- # The identifier of the Amazon Connect instance.
4851
+ # The identifier of the Amazon Connect instance. You can find the
4852
+ # instanceId in the ARN of the instance.
4621
4853
  #
4622
4854
  # @option params [required, String] :queue_id
4623
4855
  # The identifier for the queue.
@@ -4655,7 +4887,8 @@ module Aws::Connect
4655
4887
  # for a specified queue.
4656
4888
  #
4657
4889
  # @option params [required, String] :instance_id
4658
- # The identifier of the Amazon Connect instance.
4890
+ # The identifier of the Amazon Connect instance. You can find the
4891
+ # instanceId in the ARN of the instance.
4659
4892
  #
4660
4893
  # @option params [required, String] :queue_id
4661
4894
  # The identifier for the queue.
@@ -4692,7 +4925,8 @@ module Aws::Connect
4692
4925
  # Updates the status of the queue.
4693
4926
  #
4694
4927
  # @option params [required, String] :instance_id
4695
- # The identifier of the Amazon Connect instance.
4928
+ # The identifier of the Amazon Connect instance. You can find the
4929
+ # instanceId in the ARN of the instance.
4696
4930
  #
4697
4931
  # @option params [required, String] :queue_id
4698
4932
  # The identifier for the queue.
@@ -4719,13 +4953,11 @@ module Aws::Connect
4719
4953
  req.send_request(options)
4720
4954
  end
4721
4955
 
4722
- # This API is in preview release for Amazon Connect and is subject to
4723
- # change.
4724
- #
4725
4956
  # Updates the configuration settings for the specified quick connect.
4726
4957
  #
4727
4958
  # @option params [required, String] :instance_id
4728
- # The identifier of the Amazon Connect instance.
4959
+ # The identifier of the Amazon Connect instance. You can find the
4960
+ # instanceId in the ARN of the instance.
4729
4961
  #
4730
4962
  # @option params [required, String] :quick_connect_id
4731
4963
  # The identifier for the quick connect.
@@ -4765,15 +4997,13 @@ module Aws::Connect
4765
4997
  req.send_request(options)
4766
4998
  end
4767
4999
 
4768
- # This API is in preview release for Amazon Connect and is subject to
4769
- # change.
4770
- #
4771
5000
  # Updates the name and description of a quick connect. The request
4772
5001
  # accepts the following data in JSON format. At least `Name` or
4773
5002
  # `Description` must be provided.
4774
5003
  #
4775
5004
  # @option params [required, String] :instance_id
4776
- # The identifier of the Amazon Connect instance.
5005
+ # The identifier of the Amazon Connect instance. You can find the
5006
+ # instanceId in the ARN of the instance.
4777
5007
  #
4778
5008
  # @option params [required, String] :quick_connect_id
4779
5009
  # The identifier for the quick connect.
@@ -4792,7 +5022,7 @@ module Aws::Connect
4792
5022
  # instance_id: "InstanceId", # required
4793
5023
  # quick_connect_id: "QuickConnectId", # required
4794
5024
  # name: "QuickConnectName",
4795
- # description: "QuickConnectDescription",
5025
+ # description: "UpdateQuickConnectDescription",
4796
5026
  # })
4797
5027
  #
4798
5028
  # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/UpdateQuickConnectName AWS API Documentation
@@ -4808,7 +5038,8 @@ module Aws::Connect
4808
5038
  # Panel (CCP) for a routing profile.
4809
5039
  #
4810
5040
  # @option params [required, String] :instance_id
4811
- # The identifier of the Amazon Connect instance.
5041
+ # The identifier of the Amazon Connect instance. You can find the
5042
+ # instanceId in the ARN of the instance.
4812
5043
  #
4813
5044
  # @option params [required, String] :routing_profile_id
4814
5045
  # The identifier of the routing profile.
@@ -4844,7 +5075,8 @@ module Aws::Connect
4844
5075
  # Updates the default outbound queue of a routing profile.
4845
5076
  #
4846
5077
  # @option params [required, String] :instance_id
4847
- # The identifier of the Amazon Connect instance.
5078
+ # The identifier of the Amazon Connect instance. You can find the
5079
+ # instanceId in the ARN of the instance.
4848
5080
  #
4849
5081
  # @option params [required, String] :routing_profile_id
4850
5082
  # The identifier of the routing profile.
@@ -4876,7 +5108,8 @@ module Aws::Connect
4876
5108
  # `Description` must be provided.
4877
5109
  #
4878
5110
  # @option params [required, String] :instance_id
4879
- # The identifier of the Amazon Connect instance.
5111
+ # The identifier of the Amazon Connect instance. You can find the
5112
+ # instanceId in the ARN of the instance.
4880
5113
  #
4881
5114
  # @option params [required, String] :routing_profile_id
4882
5115
  # The identifier of the routing profile.
@@ -4912,7 +5145,8 @@ module Aws::Connect
4912
5145
  # profile.
4913
5146
  #
4914
5147
  # @option params [required, String] :instance_id
4915
- # The identifier of the Amazon Connect instance.
5148
+ # The identifier of the Amazon Connect instance. You can find the
5149
+ # instanceId in the ARN of the instance.
4916
5150
  #
4917
5151
  # @option params [required, String] :routing_profile_id
4918
5152
  # The identifier of the routing profile.
@@ -4959,7 +5193,8 @@ module Aws::Connect
4959
5193
  # The identifier of the user account.
4960
5194
  #
4961
5195
  # @option params [required, String] :instance_id
4962
- # The identifier of the Amazon Connect instance.
5196
+ # The identifier of the Amazon Connect instance. You can find the
5197
+ # instanceId in the ARN of the instance.
4963
5198
  #
4964
5199
  # @return [Struct] Returns an empty {Seahorse::Client::Response response}.
4965
5200
  #
@@ -4989,7 +5224,8 @@ module Aws::Connect
4989
5224
  # The identifier of the hierarchy group.
4990
5225
  #
4991
5226
  # @option params [required, String] :instance_id
4992
- # The identifier of the Amazon Connect instance.
5227
+ # The identifier of the Amazon Connect instance. You can find the
5228
+ # instanceId in the ARN of the instance.
4993
5229
  #
4994
5230
  # @return [Struct] Returns an empty {Seahorse::Client::Response response}.
4995
5231
  #
@@ -5017,7 +5253,8 @@ module Aws::Connect
5017
5253
  # The hierarchy levels to update.
5018
5254
  #
5019
5255
  # @option params [required, String] :instance_id
5020
- # The identifier of the Amazon Connect instance.
5256
+ # The identifier of the Amazon Connect instance. You can find the
5257
+ # instanceId in the ARN of the instance.
5021
5258
  #
5022
5259
  # @return [Struct] Returns an empty {Seahorse::Client::Response response}.
5023
5260
  #
@@ -5074,7 +5311,8 @@ module Aws::Connect
5074
5311
  # The identifier of the user account.
5075
5312
  #
5076
5313
  # @option params [required, String] :instance_id
5077
- # The identifier of the Amazon Connect instance.
5314
+ # The identifier of the Amazon Connect instance. You can find the
5315
+ # instanceId in the ARN of the instance.
5078
5316
  #
5079
5317
  # @return [Struct] Returns an empty {Seahorse::Client::Response response}.
5080
5318
  #
@@ -5108,7 +5346,8 @@ module Aws::Connect
5108
5346
  # The identifier of the user account.
5109
5347
  #
5110
5348
  # @option params [required, String] :instance_id
5111
- # The identifier of the Amazon Connect instance.
5349
+ # The identifier of the Amazon Connect instance. You can find the
5350
+ # instanceId in the ARN of the instance.
5112
5351
  #
5113
5352
  # @return [Struct] Returns an empty {Seahorse::Client::Response response}.
5114
5353
  #
@@ -5143,7 +5382,8 @@ module Aws::Connect
5143
5382
  # The identifier of the user account.
5144
5383
  #
5145
5384
  # @option params [required, String] :instance_id
5146
- # The identifier of the Amazon Connect instance.
5385
+ # The identifier of the Amazon Connect instance. You can find the
5386
+ # instanceId in the ARN of the instance.
5147
5387
  #
5148
5388
  # @return [Struct] Returns an empty {Seahorse::Client::Response response}.
5149
5389
  #
@@ -5173,7 +5413,8 @@ module Aws::Connect
5173
5413
  # The identifier of the user account.
5174
5414
  #
5175
5415
  # @option params [required, String] :instance_id
5176
- # The identifier of the Amazon Connect instance.
5416
+ # The identifier of the Amazon Connect instance. You can find the
5417
+ # instanceId in the ARN of the instance.
5177
5418
  #
5178
5419
  # @return [Struct] Returns an empty {Seahorse::Client::Response response}.
5179
5420
  #
@@ -5207,7 +5448,7 @@ module Aws::Connect
5207
5448
  params: params,
5208
5449
  config: config)
5209
5450
  context[:gem_name] = 'aws-sdk-connect'
5210
- context[:gem_version] = '1.43.0'
5451
+ context[:gem_version] = '1.47.0'
5211
5452
  Seahorse::Client::Request.new(handlers, context)
5212
5453
  end
5213
5454