aws-sdk-connect 1.43.0 → 1.47.0
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- checksums.yaml +4 -4
- data/CHANGELOG.md +20 -0
- data/VERSION +1 -1
- data/lib/aws-sdk-connect.rb +1 -1
- data/lib/aws-sdk-connect/client.rb +385 -144
- data/lib/aws-sdk-connect/client_api.rb +87 -1
- data/lib/aws-sdk-connect/types.rb +398 -102
- metadata +4 -4
checksums.yaml
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---
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SHA256:
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metadata.gz:
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data.tar.gz:
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metadata.gz: 52ff20dc3d87746957f7bc565fed94f8133bbda719f7343b54103c1d352af145
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data.tar.gz: 2a9e7f35514c1671ba5c4063d7afe0e03824bb6c4614a0467453bc472773065a
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SHA512:
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metadata.gz:
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metadata.gz: 0c68cb4f796bc42c9ed904d1130fe9cde1792ef4e90122da4c4d052fcd7bc5ad593b6dcb549309be2e6aa48ec0cba75b9b1d0d7910e1863e8152f31579f3f342
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data.tar.gz: f8563d0ea1d8e33dde29fdcb6deb43d54ea60904d9d646a764e748c348100c96b8e042bf4a2532b895cc21e6ad5c46a9cb0047971fb8141957817e15225db6e2
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data/CHANGELOG.md
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Unreleased Changes
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------------------
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1.47.0 (2021-07-28)
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------------------
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* Feature - Code Generated Changes, see `./build_tools` or `aws-sdk-core`'s CHANGELOG.md for details.
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1.46.0 (2021-06-24)
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------------------
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* Feature - Released Amazon Connect quick connects management API for general availability (GA). For more information, see https://docs.aws.amazon.com/connect/latest/APIReference/Welcome.html
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1.45.0 (2021-06-15)
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------------------
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* Feature - This release adds new sets of APIs: AssociateBot, DisassociateBot, and ListBots. You can use it to programmatically add an Amazon Lex bot or Amazon Lex V2 bot on the specified Amazon Connect instance
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1.44.0 (2021-05-07)
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------------------
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* Feature - Adds tagging support for Connect APIs CreateIntegrationAssociation and CreateUseCase.
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1.43.0 (2021-04-28)
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------------------
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data/VERSION
CHANGED
@@ -1 +1 @@
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1
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1.
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1
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1.47.0
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data/lib/aws-sdk-connect.rb
CHANGED
@@ -333,7 +333,8 @@ module Aws::Connect
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# Associates an approved origin to an Amazon Connect instance.
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#
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# @option params [required, String] :instance_id
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# The identifier of the Amazon Connect instance.
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# The identifier of the Amazon Connect instance. You can find the
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# instanceId in the ARN of the instance.
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#
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# @option params [required, String] :origin
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# The domain to add to your allow list.
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@@ -356,6 +357,46 @@ module Aws::Connect
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req.send_request(options)
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end
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# This API is in preview release for Amazon Connect and is subject to
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# change.
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#
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# Allows the specified Amazon Connect instance to access the specified
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# Amazon Lex or Amazon Lex V2 bot.
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#
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# @option params [required, String] :instance_id
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# The identifier of the Amazon Connect instance. You can find the
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# instanceId in the ARN of the instance.
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#
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# @option params [Types::LexBot] :lex_bot
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# Configuration information of an Amazon Lex bot.
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#
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# @option params [Types::LexV2Bot] :lex_v2_bot
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# The Amazon Lex V2 bot to associate with the instance.
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#
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# @return [Struct] Returns an empty {Seahorse::Client::Response response}.
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#
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# @example Request syntax with placeholder values
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#
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# resp = client.associate_bot({
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# instance_id: "InstanceId", # required
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# lex_bot: {
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# name: "BotName",
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# lex_region: "LexRegion",
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# },
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# lex_v2_bot: {
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# alias_arn: "AliasArn",
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# },
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# })
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#
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# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/AssociateBot AWS API Documentation
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#
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# @overload associate_bot(params = {})
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# @param [Hash] params ({})
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def associate_bot(params = {}, options = {})
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req = build_request(:associate_bot, params)
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req.send_request(options)
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end
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# This API is in preview release for Amazon Connect and is subject to
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# change.
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#
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# being used for association.
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#
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# @option params [required, String] :instance_id
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# The identifier of the Amazon Connect instance.
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# The identifier of the Amazon Connect instance. You can find the
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# instanceId in the ARN of the instance.
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#
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# @option params [required, String] :resource_type
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# A valid resource type.
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# Lambda function.
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#
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# @option params [required, String] :instance_id
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# The identifier of the Amazon Connect instance.
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# The identifier of the Amazon Connect instance. You can find the
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# instanceId in the ARN of the instance.
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#
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# @option params [required, String] :function_arn
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# The Amazon Resource Name (ARN) for the Lambda function being
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@@ -466,10 +509,11 @@ module Aws::Connect
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# Amazon Lex bot.
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#
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# @option params [required, String] :instance_id
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# The identifier of the Amazon Connect instance.
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# The identifier of the Amazon Connect instance. You can find the
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# instanceId in the ARN of the instance.
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#
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# @option params [required, Types::LexBot] :lex_bot
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# The Amazon Lex
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# The Amazon Lex bot to associate with the instance.
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#
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# @return [Struct] Returns an empty {Seahorse::Client::Response response}.
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#
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@@ -498,7 +542,8 @@ module Aws::Connect
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# Associates a set of quick connects with a queue.
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#
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# @option params [required, String] :instance_id
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# The identifier of the Amazon Connect instance.
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# The identifier of the Amazon Connect instance. You can find the
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# instanceId in the ARN of the instance.
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#
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# @option params [required, String] :queue_id
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# The identifier for the queue.
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# Associates a set of queues with a routing profile.
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#
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# @option params [required, String] :instance_id
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# The identifier of the Amazon Connect instance.
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# The identifier of the Amazon Connect instance. You can find the
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# instanceId in the ARN of the instance.
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#
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# @option params [required, String] :routing_profile_id
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# The identifier of the routing profile.
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# Associates a security key to the instance.
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#
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# @option params [required, String] :instance_id
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# The identifier of the Amazon Connect instance.
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# The identifier of the Amazon Connect instance. You can find the
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# instanceId in the ARN of the instance.
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#
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# @option params [required, String] :key
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# A valid security key in PEM format.
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@@ -672,6 +719,13 @@ module Aws::Connect
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# Service (Amazon S3) or Amazon Kinesis. It also does not allow for any
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# configurations on features, such as Contact Lens for Amazon Connect.
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#
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# Amazon Connect enforces a limit on the total number of instances that
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# you can create or delete in 30 days. If you exceed this limit, you
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# will get an error message indicating there has been an excessive
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# number of attempts at creating or deleting instances. You must wait 30
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# days before you can restart creating and deleting instances in your
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# account.
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#
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# @option params [String] :client_token
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# The idempotency token.
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#
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@@ -720,13 +774,11 @@ module Aws::Connect
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req.send_request(options)
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end
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# This API is in preview release for Amazon Connect and is subject to
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# change.
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#
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# Create an AppIntegration association with an Amazon Connect instance.
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#
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# @option params [required, String] :instance_id
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# The identifier of the Amazon Connect instance.
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# The identifier of the Amazon Connect instance. You can find the
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# instanceId in the ARN of the instance.
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#
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# @option params [required, String] :integration_type
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# The type of information to be ingested.
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@@ -743,6 +795,9 @@ module Aws::Connect
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# @option params [required, String] :source_type
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# The type of the data source.
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#
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# @option params [Hash<String,String>] :tags
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# One or more tags.
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#
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# @return [Types::CreateIntegrationAssociationResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
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#
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# * {Types::CreateIntegrationAssociationResponse#integration_association_id #integration_association_id} => String
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# source_application_url: "URI", # required
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# source_application_name: "SourceApplicationName", # required
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# source_type: "SALESFORCE", # required, accepts SALESFORCE, ZENDESK
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# tags: {
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# "TagKey" => "TagValue",
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# },
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# })
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#
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# @example Response structure
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# Creates a new queue for the specified Amazon Connect instance.
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#
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# @option params [required, String] :instance_id
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# The identifier of the Amazon Connect instance.
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# The identifier of the Amazon Connect instance. You can find the
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# instanceId in the ARN of the instance.
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#
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# @option params [required, String] :name
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# The name of the queue.
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@@ -841,13 +900,11 @@ module Aws::Connect
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req.send_request(options)
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end
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# This API is in preview release for Amazon Connect and is subject to
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# change.
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#
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# Creates a quick connect for the specified Amazon Connect instance.
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#
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# @option params [required, String] :instance_id
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# The identifier of the Amazon Connect instance.
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# The identifier of the Amazon Connect instance. You can find the
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# instanceId in the ARN of the instance.
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#
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# @option params [required, String] :name
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# The name of the quick connect.
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# Creates a new routing profile.
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#
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# @option params [required, String] :instance_id
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# The identifier of the Amazon Connect instance.
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# The identifier of the Amazon Connect instance. You can find the
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# instanceId in the ARN of the instance.
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#
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# @option params [required, String] :name
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# The name of the routing profile. Must not be more than 127 characters.
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req.send_request(options)
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end
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# This API is in preview release for Amazon Connect and is subject to
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# change.
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#
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# Creates a use case for an AppIntegration association.
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#
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# @option params [required, String] :instance_id
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# The identifier of the Amazon Connect instance.
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# The identifier of the Amazon Connect instance. You can find the
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# instanceId in the ARN of the instance.
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#
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# @option params [required, String] :integration_association_id
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# The identifier for the AppIntegration association.
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@@ -994,6 +1050,9 @@ module Aws::Connect
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# Each AppIntegration association can have only one of each use case
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# type.
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#
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# @option params [Hash<String,String>] :tags
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# One or more tags.
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#
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# @return [Types::CreateUseCaseResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
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#
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# * {Types::CreateUseCaseResponse#use_case_id #use_case_id} => String
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@@ -1005,6 +1064,9 @@ module Aws::Connect
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# instance_id: "InstanceId", # required
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# integration_association_id: "IntegrationAssociationId", # required
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# use_case_type: "RULES_EVALUATION", # required, accepts RULES_EVALUATION
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# tags: {
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# "TagKey" => "TagValue",
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# },
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# })
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#
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# @example Response structure
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# The identifier of the hierarchy group for the user.
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#
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# @option params [required, String] :instance_id
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# The identifier of the Amazon Connect instance.
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# The identifier of the Amazon Connect instance. You can find the
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# instanceId in the ARN of the instance.
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#
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# @option params [Hash<String,String>] :tags
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# One or more tags.
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@@ -1132,7 +1195,8 @@ module Aws::Connect
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# created at level one if the parent group ID is null.
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#
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# @option params [required, String] :instance_id
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# The identifier of the Amazon Connect instance.
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# The identifier of the Amazon Connect instance. You can find the
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# instanceId in the ARN of the instance.
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#
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# @return [Types::CreateUserHierarchyGroupResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
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#
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@@ -1166,8 +1230,16 @@ module Aws::Connect
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#
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# Deletes the Amazon Connect instance.
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#
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# Amazon Connect enforces a limit on the total number of instances that
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# you can create or delete in 30 days. If you exceed this limit, you
|
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# will get an error message indicating there has been an excessive
|
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# number of attempts at creating or deleting instances. You must wait 30
|
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# days before you can restart creating and deleting instances in your
|
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# account.
|
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#
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# @option params [required, String] :instance_id
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# The identifier of the Amazon Connect instance.
|
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# The identifier of the Amazon Connect instance. You can find the
|
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# instanceId in the ARN of the instance.
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#
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# @return [Struct] Returns an empty {Seahorse::Client::Response response}.
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#
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@@ -1186,14 +1258,12 @@ module Aws::Connect
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req.send_request(options)
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end
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# This API is in preview release for Amazon Connect and is subject to
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# change.
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-
#
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# Deletes an AppIntegration association from an Amazon Connect instance.
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# The association must not have any use cases associated with it.
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#
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# @option params [required, String] :instance_id
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# The identifier of the Amazon Connect instance.
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# The identifier of the Amazon Connect instance. You can find the
|
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# instanceId in the ARN of the instance.
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#
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# @option params [required, String] :integration_association_id
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# The identifier for the AppIntegration association.
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@@ -1216,13 +1286,11 @@ module Aws::Connect
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req.send_request(options)
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end
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# This API is in preview release for Amazon Connect and is subject to
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# change.
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#
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# Deletes a quick connect.
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#
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# @option params [required, String] :instance_id
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# The identifier of the Amazon Connect instance.
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# The identifier of the Amazon Connect instance. You can find the
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# instanceId in the ARN of the instance.
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#
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# @option params [required, String] :quick_connect_id
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# The identifier for the quick connect.
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@@ -1245,13 +1313,11 @@ module Aws::Connect
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req.send_request(options)
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end
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# This API is in preview release for Amazon Connect and is subject to
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# change.
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#
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# Deletes a use case from an AppIntegration association.
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#
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# @option params [required, String] :instance_id
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# The identifier of the Amazon Connect instance.
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# The identifier of the Amazon Connect instance. You can find the
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# instanceId in the ARN of the instance.
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#
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# @option params [required, String] :integration_association_id
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# The identifier for the AppIntegration association.
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@@ -1289,7 +1355,8 @@ module Aws::Connect
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# [1]: https://docs.aws.amazon.com/connect/latest/adminguide/delete-users.html
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#
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# @option params [required, String] :instance_id
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# The identifier of the Amazon Connect instance.
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# The identifier of the Amazon Connect instance. You can find the
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# instanceId in the ARN of the instance.
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#
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# @option params [required, String] :user_id
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# The identifier of the user.
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# The identifier of the hierarchy group.
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#
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# @option params [required, String] :instance_id
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# The identifier of the Amazon Connect instance.
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# The identifier of the Amazon Connect instance. You can find the
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# instanceId in the ARN of the instance.
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#
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# @return [Struct] Returns an empty {Seahorse::Client::Response response}.
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#
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@@ -1391,7 +1459,8 @@ module Aws::Connect
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# Describes the hours of operation.
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#
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# @option params [required, String] :instance_id
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# The identifier of the Amazon Connect instance.
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# The identifier of the Amazon Connect instance. You can find the
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# instanceId in the ARN of the instance.
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#
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# @option params [required, String] :hours_of_operation_id
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# The identifier for the hours of operation.
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@@ -1445,7 +1514,8 @@ module Aws::Connect
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# invoked.
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#
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# @option params [required, String] :instance_id
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# The identifier of the Amazon Connect instance.
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# The identifier of the Amazon Connect instance. You can find the
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# instanceId in the ARN of the instance.
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#
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# @return [Types::DescribeInstanceResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
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#
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@@ -1485,7 +1555,8 @@ module Aws::Connect
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# Describes the specified instance attribute.
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#
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# @option params [required, String] :instance_id
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# The identifier of the Amazon Connect instance.
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# The identifier of the Amazon Connect instance. You can find the
|
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# instanceId in the ARN of the instance.
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#
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# @option params [required, String] :attribute_type
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# The type of attribute.
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@@ -1522,7 +1593,8 @@ module Aws::Connect
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# resource type, association ID, and instance ID.
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#
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# @option params [required, String] :instance_id
|
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-
# The identifier of the Amazon Connect instance.
|
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+
# The identifier of the Amazon Connect instance. You can find the
|
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# instanceId in the ARN of the instance.
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#
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# @option params [required, String] :association_id
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# The existing association identifier that uniquely identifies the
|
@@ -1573,7 +1645,8 @@ module Aws::Connect
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# Describes the specified queue.
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#
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# @option params [required, String] :instance_id
|
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-
# The identifier of the Amazon Connect instance.
|
1648
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+
# The identifier of the Amazon Connect instance. You can find the
|
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+
# instanceId in the ARN of the instance.
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#
|
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# @option params [required, String] :queue_id
|
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# The identifier for the queue.
|
@@ -1613,13 +1686,11 @@ module Aws::Connect
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req.send_request(options)
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|
end
|
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|
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|
-
# This API is in preview release for Amazon Connect and is subject to
|
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-
# change.
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-
#
|
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# Describes the quick connect.
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#
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# @option params [required, String] :instance_id
|
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-
# The identifier of the Amazon Connect instance.
|
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+
# The identifier of the Amazon Connect instance. You can find the
|
1693
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+
# instanceId in the ARN of the instance.
|
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|
#
|
1624
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|
# @option params [required, String] :quick_connect_id
|
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|
# The identifier for the quick connect.
|
@@ -1662,7 +1733,8 @@ module Aws::Connect
|
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# Describes the specified routing profile.
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#
|
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# @option params [required, String] :instance_id
|
1665
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-
# The identifier of the Amazon Connect instance.
|
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+
# The identifier of the Amazon Connect instance. You can find the
|
1737
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+
# instanceId in the ARN of the instance.
|
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#
|
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# @option params [required, String] :routing_profile_id
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# The identifier of the routing profile.
|
@@ -1710,7 +1782,8 @@ module Aws::Connect
|
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# The identifier of the user account.
|
1711
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#
|
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# @option params [required, String] :instance_id
|
1713
|
-
# The identifier of the Amazon Connect instance.
|
1785
|
+
# The identifier of the Amazon Connect instance. You can find the
|
1786
|
+
# instanceId in the ARN of the instance.
|
1714
1787
|
#
|
1715
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|
# @return [Types::DescribeUserResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
1716
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|
#
|
@@ -1758,7 +1831,8 @@ module Aws::Connect
|
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1758
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|
# The identifier of the hierarchy group.
|
1759
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|
#
|
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# @option params [required, String] :instance_id
|
1761
|
-
# The identifier of the Amazon Connect instance.
|
1834
|
+
# The identifier of the Amazon Connect instance. You can find the
|
1835
|
+
# instanceId in the ARN of the instance.
|
1762
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|
#
|
1763
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|
# @return [Types::DescribeUserHierarchyGroupResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
1764
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|
#
|
@@ -1806,7 +1880,8 @@ module Aws::Connect
|
|
1806
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|
# instance.
|
1807
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|
#
|
1808
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|
# @option params [required, String] :instance_id
|
1809
|
-
# The identifier of the Amazon Connect instance.
|
1883
|
+
# The identifier of the Amazon Connect instance. You can find the
|
1884
|
+
# instanceId in the ARN of the instance.
|
1810
1885
|
#
|
1811
1886
|
# @return [Types::DescribeUserHierarchyStructureResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
1812
1887
|
#
|
@@ -1851,7 +1926,8 @@ module Aws::Connect
|
|
1851
1926
|
# Revokes access to integrated applications from Amazon Connect.
|
1852
1927
|
#
|
1853
1928
|
# @option params [required, String] :instance_id
|
1854
|
-
# The identifier of the Amazon Connect instance.
|
1929
|
+
# The identifier of the Amazon Connect instance. You can find the
|
1930
|
+
# instanceId in the ARN of the instance.
|
1855
1931
|
#
|
1856
1932
|
# @option params [required, String] :origin
|
1857
1933
|
# The domain URL of the integrated application.
|
@@ -1874,6 +1950,46 @@ module Aws::Connect
|
|
1874
1950
|
req.send_request(options)
|
1875
1951
|
end
|
1876
1952
|
|
1953
|
+
# This API is in preview release for Amazon Connect and is subject to
|
1954
|
+
# change.
|
1955
|
+
#
|
1956
|
+
# Revokes authorization from the specified instance to access the
|
1957
|
+
# specified Amazon Lex or Amazon Lex V2 bot.
|
1958
|
+
#
|
1959
|
+
# @option params [required, String] :instance_id
|
1960
|
+
# The identifier of the Amazon Connect instance. You can find the
|
1961
|
+
# instanceId in the ARN of the instance.
|
1962
|
+
#
|
1963
|
+
# @option params [Types::LexBot] :lex_bot
|
1964
|
+
# Configuration information of an Amazon Lex bot.
|
1965
|
+
#
|
1966
|
+
# @option params [Types::LexV2Bot] :lex_v2_bot
|
1967
|
+
# The Amazon Lex V2 bot to disassociate from the instance.
|
1968
|
+
#
|
1969
|
+
# @return [Struct] Returns an empty {Seahorse::Client::Response response}.
|
1970
|
+
#
|
1971
|
+
# @example Request syntax with placeholder values
|
1972
|
+
#
|
1973
|
+
# resp = client.disassociate_bot({
|
1974
|
+
# instance_id: "InstanceId", # required
|
1975
|
+
# lex_bot: {
|
1976
|
+
# name: "BotName",
|
1977
|
+
# lex_region: "LexRegion",
|
1978
|
+
# },
|
1979
|
+
# lex_v2_bot: {
|
1980
|
+
# alias_arn: "AliasArn",
|
1981
|
+
# },
|
1982
|
+
# })
|
1983
|
+
#
|
1984
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/DisassociateBot AWS API Documentation
|
1985
|
+
#
|
1986
|
+
# @overload disassociate_bot(params = {})
|
1987
|
+
# @param [Hash] params ({})
|
1988
|
+
def disassociate_bot(params = {}, options = {})
|
1989
|
+
req = build_request(:disassociate_bot, params)
|
1990
|
+
req.send_request(options)
|
1991
|
+
end
|
1992
|
+
|
1877
1993
|
# This API is in preview release for Amazon Connect and is subject to
|
1878
1994
|
# change.
|
1879
1995
|
#
|
@@ -1881,7 +1997,8 @@ module Aws::Connect
|
|
1881
1997
|
# type and association ID.
|
1882
1998
|
#
|
1883
1999
|
# @option params [required, String] :instance_id
|
1884
|
-
# The identifier of the Amazon Connect instance.
|
2000
|
+
# The identifier of the Amazon Connect instance. You can find the
|
2001
|
+
# instanceId in the ARN of the instance.
|
1885
2002
|
#
|
1886
2003
|
# @option params [required, String] :association_id
|
1887
2004
|
# The existing association identifier that uniquely identifies the
|
@@ -1916,7 +2033,8 @@ module Aws::Connect
|
|
1916
2033
|
# relevant contact flow blocks.
|
1917
2034
|
#
|
1918
2035
|
# @option params [required, String] :instance_id
|
1919
|
-
# The identifier of the Amazon Connect instance
|
2036
|
+
# The identifier of the Amazon Connect instance. You can find the
|
2037
|
+
# instanceId in the ARN of the instance..
|
1920
2038
|
#
|
1921
2039
|
# @option params [required, String] :function_arn
|
1922
2040
|
# The Amazon Resource Name (ARN) of the Lambda function being
|
@@ -1947,7 +2065,8 @@ module Aws::Connect
|
|
1947
2065
|
# specified Amazon Lex bot.
|
1948
2066
|
#
|
1949
2067
|
# @option params [required, String] :instance_id
|
1950
|
-
# The identifier of the Amazon Connect instance.
|
2068
|
+
# The identifier of the Amazon Connect instance. You can find the
|
2069
|
+
# instanceId in the ARN of the instance.
|
1951
2070
|
#
|
1952
2071
|
# @option params [required, String] :bot_name
|
1953
2072
|
# The name of the Amazon Lex bot. Maximum character limit of 50.
|
@@ -1980,7 +2099,8 @@ module Aws::Connect
|
|
1980
2099
|
# Disassociates a set of quick connects from a queue.
|
1981
2100
|
#
|
1982
2101
|
# @option params [required, String] :instance_id
|
1983
|
-
# The identifier of the Amazon Connect instance.
|
2102
|
+
# The identifier of the Amazon Connect instance. You can find the
|
2103
|
+
# instanceId in the ARN of the instance.
|
1984
2104
|
#
|
1985
2105
|
# @option params [required, String] :queue_id
|
1986
2106
|
# The identifier for the queue.
|
@@ -2010,7 +2130,8 @@ module Aws::Connect
|
|
2010
2130
|
# Disassociates a set of queues from a routing profile.
|
2011
2131
|
#
|
2012
2132
|
# @option params [required, String] :instance_id
|
2013
|
-
# The identifier of the Amazon Connect instance.
|
2133
|
+
# The identifier of the Amazon Connect instance. You can find the
|
2134
|
+
# instanceId in the ARN of the instance.
|
2014
2135
|
#
|
2015
2136
|
# @option params [required, String] :routing_profile_id
|
2016
2137
|
# The identifier of the routing profile.
|
@@ -2048,7 +2169,8 @@ module Aws::Connect
|
|
2048
2169
|
# Deletes the specified security key.
|
2049
2170
|
#
|
2050
2171
|
# @option params [required, String] :instance_id
|
2051
|
-
# The identifier of the Amazon Connect instance.
|
2172
|
+
# The identifier of the Amazon Connect instance. You can find the
|
2173
|
+
# instanceId in the ARN of the instance.
|
2052
2174
|
#
|
2053
2175
|
# @option params [required, String] :association_id
|
2054
2176
|
# The existing association identifier that uniquely identifies the
|
@@ -2116,7 +2238,8 @@ module Aws::Connect
|
|
2116
2238
|
# [1]: https://docs.aws.amazon.com/connect/latest/adminguide/real-time-metrics-definitions.html
|
2117
2239
|
#
|
2118
2240
|
# @option params [required, String] :instance_id
|
2119
|
-
# The identifier of the Amazon Connect instance.
|
2241
|
+
# The identifier of the Amazon Connect instance. You can find the
|
2242
|
+
# instanceId in the ARN of the instance.
|
2120
2243
|
#
|
2121
2244
|
# @option params [required, Types::Filters] :filters
|
2122
2245
|
# The queues, up to 100, or channels, to use to filter the metrics
|
@@ -2306,8 +2429,18 @@ module Aws::Connect
|
|
2306
2429
|
|
2307
2430
|
# Retrieves a token for federation.
|
2308
2431
|
#
|
2432
|
+
# <note markdown="1"> This API doesn't support root users. If you try to invoke
|
2433
|
+
# GetFederationToken with root credentials, an error message similar to
|
2434
|
+
# the following one appears:
|
2435
|
+
#
|
2436
|
+
# `Provided identity: Principal: .... User: .... cannot be used for
|
2437
|
+
# federation with Amazon Connect`
|
2438
|
+
#
|
2439
|
+
# </note>
|
2440
|
+
#
|
2309
2441
|
# @option params [required, String] :instance_id
|
2310
|
-
# The identifier of the Amazon Connect instance.
|
2442
|
+
# The identifier of the Amazon Connect instance. You can find the
|
2443
|
+
# instanceId in the ARN of the instance.
|
2311
2444
|
#
|
2312
2445
|
# @return [Types::GetFederationTokenResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
2313
2446
|
#
|
@@ -2346,7 +2479,8 @@ module Aws::Connect
|
|
2346
2479
|
# [1]: https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html
|
2347
2480
|
#
|
2348
2481
|
# @option params [required, String] :instance_id
|
2349
|
-
# The identifier of the Amazon Connect instance.
|
2482
|
+
# The identifier of the Amazon Connect instance. You can find the
|
2483
|
+
# instanceId in the ARN of the instance.
|
2350
2484
|
#
|
2351
2485
|
# @option params [required, Time,DateTime,Date,Integer,String] :start_time
|
2352
2486
|
# The timestamp, in UNIX Epoch time format, at which to start the
|
@@ -2373,14 +2507,17 @@ module Aws::Connect
|
|
2373
2507
|
# both queue IDs and queue ARNs in the same request. VOICE, CHAT, and
|
2374
2508
|
# TASK channels are supported.
|
2375
2509
|
#
|
2510
|
+
# <note markdown="1"> To filter by `Queues`, enter the queue ID/ARN, not the name of the
|
2511
|
+
# queue.
|
2512
|
+
#
|
2513
|
+
# </note>
|
2514
|
+
#
|
2376
2515
|
# @option params [Array<String>] :groupings
|
2377
2516
|
# The grouping applied to the metrics returned. For example, when
|
2378
2517
|
# results are grouped by queue, the metrics returned are grouped by
|
2379
2518
|
# queue. The values returned apply to the metrics for each queue rather
|
2380
2519
|
# than aggregated for all queues.
|
2381
2520
|
#
|
2382
|
-
# The only supported grouping is `QUEUE`.
|
2383
|
-
#
|
2384
2521
|
# If no grouping is specified, a summary of metrics for all queues is
|
2385
2522
|
# returned.
|
2386
2523
|
#
|
@@ -2390,6 +2527,11 @@ module Aws::Connect
|
|
2390
2527
|
# description of each metric, see [Historical Metrics Definitions][1] in
|
2391
2528
|
# the *Amazon Connect Administrator Guide*.
|
2392
2529
|
#
|
2530
|
+
# <note markdown="1"> This API does not support a contacts incoming metric (there's no
|
2531
|
+
# CONTACTS\_INCOMING metric missing from the documented list).
|
2532
|
+
#
|
2533
|
+
# </note>
|
2534
|
+
#
|
2393
2535
|
# ABANDON\_TIME
|
2394
2536
|
#
|
2395
2537
|
# : Unit: SECONDS
|
@@ -2536,13 +2678,15 @@ module Aws::Connect
|
|
2536
2678
|
#
|
2537
2679
|
# SERVICE\_LEVEL
|
2538
2680
|
#
|
2539
|
-
# :
|
2681
|
+
# : You can include up to 20 SERVICE\_LEVEL metrics in a request.
|
2682
|
+
#
|
2683
|
+
# Unit: PERCENT
|
2540
2684
|
#
|
2541
2685
|
# Statistic: AVG
|
2542
2686
|
#
|
2543
|
-
# Threshold:
|
2544
|
-
#
|
2545
|
-
#
|
2687
|
+
# Threshold: For `ThresholdValue`, enter any whole number from 1 to
|
2688
|
+
# 604800 (inclusive), in seconds. For `Comparison`, you must enter
|
2689
|
+
# `LT` (for "Less than").
|
2546
2690
|
#
|
2547
2691
|
#
|
2548
2692
|
#
|
@@ -2620,7 +2764,8 @@ module Aws::Connect
|
|
2620
2764
|
# instance.
|
2621
2765
|
#
|
2622
2766
|
# @option params [required, String] :instance_id
|
2623
|
-
# The identifier of the Amazon Connect instance.
|
2767
|
+
# The identifier of the Amazon Connect instance. You can find the
|
2768
|
+
# instanceId in the ARN of the instance.
|
2624
2769
|
#
|
2625
2770
|
# @option params [String] :next_token
|
2626
2771
|
# The token for the next set of results. Use the value returned in the
|
@@ -2660,6 +2805,60 @@ module Aws::Connect
|
|
2660
2805
|
req.send_request(options)
|
2661
2806
|
end
|
2662
2807
|
|
2808
|
+
# This API is in preview release for Amazon Connect and is subject to
|
2809
|
+
# change.
|
2810
|
+
#
|
2811
|
+
# For the specified version of Amazon Lex, returns a paginated list of
|
2812
|
+
# all the Amazon Lex bots currently associated with the instance.
|
2813
|
+
#
|
2814
|
+
# @option params [required, String] :instance_id
|
2815
|
+
# The identifier of the Amazon Connect instance. You can find the
|
2816
|
+
# instanceId in the ARN of the instance.
|
2817
|
+
#
|
2818
|
+
# @option params [String] :next_token
|
2819
|
+
# The token for the next set of results. Use the value returned in the
|
2820
|
+
# previous response in the next request to retrieve the next set of
|
2821
|
+
# results.
|
2822
|
+
#
|
2823
|
+
# @option params [Integer] :max_results
|
2824
|
+
# The maximum number of results to return per page.
|
2825
|
+
#
|
2826
|
+
# @option params [required, String] :lex_version
|
2827
|
+
# The version of Amazon Lex or Amazon Lex V2.
|
2828
|
+
#
|
2829
|
+
# @return [Types::ListBotsResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
2830
|
+
#
|
2831
|
+
# * {Types::ListBotsResponse#lex_bots #lex_bots} => Array<Types::LexBotConfig>
|
2832
|
+
# * {Types::ListBotsResponse#next_token #next_token} => String
|
2833
|
+
#
|
2834
|
+
# The returned {Seahorse::Client::Response response} is a pageable response and is Enumerable. For details on usage see {Aws::PageableResponse PageableResponse}.
|
2835
|
+
#
|
2836
|
+
# @example Request syntax with placeholder values
|
2837
|
+
#
|
2838
|
+
# resp = client.list_bots({
|
2839
|
+
# instance_id: "InstanceId", # required
|
2840
|
+
# next_token: "NextToken",
|
2841
|
+
# max_results: 1,
|
2842
|
+
# lex_version: "V1", # required, accepts V1, V2
|
2843
|
+
# })
|
2844
|
+
#
|
2845
|
+
# @example Response structure
|
2846
|
+
#
|
2847
|
+
# resp.lex_bots #=> Array
|
2848
|
+
# resp.lex_bots[0].lex_bot.name #=> String
|
2849
|
+
# resp.lex_bots[0].lex_bot.lex_region #=> String
|
2850
|
+
# resp.lex_bots[0].lex_v2_bot.alias_arn #=> String
|
2851
|
+
# resp.next_token #=> String
|
2852
|
+
#
|
2853
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ListBots AWS API Documentation
|
2854
|
+
#
|
2855
|
+
# @overload list_bots(params = {})
|
2856
|
+
# @param [Hash] params ({})
|
2857
|
+
def list_bots(params = {}, options = {})
|
2858
|
+
req = build_request(:list_bots, params)
|
2859
|
+
req.send_request(options)
|
2860
|
+
end
|
2861
|
+
|
2663
2862
|
# Provides information about the contact flows for the specified Amazon
|
2664
2863
|
# Connect instance.
|
2665
2864
|
#
|
@@ -2675,7 +2874,8 @@ module Aws::Connect
|
|
2675
2874
|
# [2]: https://docs.aws.amazon.com/connect/latest/adminguide/concepts-contact-flows.html
|
2676
2875
|
#
|
2677
2876
|
# @option params [required, String] :instance_id
|
2678
|
-
# The identifier of the Amazon Connect instance.
|
2877
|
+
# The identifier of the Amazon Connect instance. You can find the
|
2878
|
+
# instanceId in the ARN of the instance.
|
2679
2879
|
#
|
2680
2880
|
# @option params [Array<String>] :contact_flow_types
|
2681
2881
|
# The type of contact flow.
|
@@ -2733,7 +2933,8 @@ module Aws::Connect
|
|
2733
2933
|
# [1]: https://docs.aws.amazon.com/connect/latest/adminguide/set-hours-operation.html
|
2734
2934
|
#
|
2735
2935
|
# @option params [required, String] :instance_id
|
2736
|
-
# The identifier of the Amazon Connect instance.
|
2936
|
+
# The identifier of the Amazon Connect instance. You can find the
|
2937
|
+
# instanceId in the ARN of the instance.
|
2737
2938
|
#
|
2738
2939
|
# @option params [String] :next_token
|
2739
2940
|
# The token for the next set of results. Use the value returned in the
|
@@ -2782,7 +2983,8 @@ module Aws::Connect
|
|
2782
2983
|
# instance.
|
2783
2984
|
#
|
2784
2985
|
# @option params [required, String] :instance_id
|
2785
|
-
# The identifier of the Amazon Connect instance.
|
2986
|
+
# The identifier of the Amazon Connect instance. You can find the
|
2987
|
+
# instanceId in the ARN of the instance.
|
2786
2988
|
#
|
2787
2989
|
# @option params [String] :next_token
|
2788
2990
|
# The token for the next set of results. Use the value returned in the
|
@@ -2830,7 +3032,8 @@ module Aws::Connect
|
|
2830
3032
|
# instance and resource type.
|
2831
3033
|
#
|
2832
3034
|
# @option params [required, String] :instance_id
|
2833
|
-
# The identifier of the Amazon Connect instance.
|
3035
|
+
# The identifier of the Amazon Connect instance. You can find the
|
3036
|
+
# instanceId in the ARN of the instance.
|
2834
3037
|
#
|
2835
3038
|
# @option params [required, String] :resource_type
|
2836
3039
|
# A valid resource type.
|
@@ -2938,14 +3141,12 @@ module Aws::Connect
|
|
2938
3141
|
req.send_request(options)
|
2939
3142
|
end
|
2940
3143
|
|
2941
|
-
# This API is in preview release for Amazon Connect and is subject to
|
2942
|
-
# change.
|
2943
|
-
#
|
2944
3144
|
# Provides summary information about the AppIntegration associations for
|
2945
3145
|
# the specified Amazon Connect instance.
|
2946
3146
|
#
|
2947
3147
|
# @option params [required, String] :instance_id
|
2948
|
-
# The identifier of the Amazon Connect instance.
|
3148
|
+
# The identifier of the Amazon Connect instance. You can find the
|
3149
|
+
# instanceId in the ARN of the instance.
|
2949
3150
|
#
|
2950
3151
|
# @option params [String] :next_token
|
2951
3152
|
# The token for the next set of results. Use the value returned in the
|
@@ -2999,7 +3200,8 @@ module Aws::Connect
|
|
2999
3200
|
# dropdown options in the relevant contact flow blocks.
|
3000
3201
|
#
|
3001
3202
|
# @option params [required, String] :instance_id
|
3002
|
-
# The identifier of the Amazon Connect instance.
|
3203
|
+
# The identifier of the Amazon Connect instance. You can find the
|
3204
|
+
# instanceId in the ARN of the instance.
|
3003
3205
|
#
|
3004
3206
|
# @option params [String] :next_token
|
3005
3207
|
# The token for the next set of results. Use the value returned in the
|
@@ -3046,7 +3248,8 @@ module Aws::Connect
|
|
3046
3248
|
# associated with the instance.
|
3047
3249
|
#
|
3048
3250
|
# @option params [required, String] :instance_id
|
3049
|
-
# The identifier of the Amazon Connect instance.
|
3251
|
+
# The identifier of the Amazon Connect instance. You can find the
|
3252
|
+
# instanceId in the ARN of the instance.
|
3050
3253
|
#
|
3051
3254
|
# @option params [String] :next_token
|
3052
3255
|
# The token for the next set of results. Use the value returned in the
|
@@ -3099,7 +3302,8 @@ module Aws::Connect
|
|
3099
3302
|
# [1]: https://docs.aws.amazon.com/connect/latest/adminguide/contact-center-phone-number.html
|
3100
3303
|
#
|
3101
3304
|
# @option params [required, String] :instance_id
|
3102
|
-
# The identifier of the Amazon Connect instance.
|
3305
|
+
# The identifier of the Amazon Connect instance. You can find the
|
3306
|
+
# instanceId in the ARN of the instance.
|
3103
3307
|
#
|
3104
3308
|
# @option params [Array<String>] :phone_number_types
|
3105
3309
|
# The type of phone number.
|
@@ -3203,7 +3407,8 @@ module Aws::Connect
|
|
3203
3407
|
# Lists the quick connects associated with a queue.
|
3204
3408
|
#
|
3205
3409
|
# @option params [required, String] :instance_id
|
3206
|
-
# The identifier of the Amazon Connect instance.
|
3410
|
+
# The identifier of the Amazon Connect instance. You can find the
|
3411
|
+
# instanceId in the ARN of the instance.
|
3207
3412
|
#
|
3208
3413
|
# @option params [required, String] :queue_id
|
3209
3414
|
# The identifier for the queue.
|
@@ -3253,6 +3458,11 @@ module Aws::Connect
|
|
3253
3458
|
# Provides information about the queues for the specified Amazon Connect
|
3254
3459
|
# instance.
|
3255
3460
|
#
|
3461
|
+
# If you do not specify a `QueueTypes` parameter, both standard and
|
3462
|
+
# agent queues are returned. This might cause an unexpected truncation
|
3463
|
+
# of results if you have more than 1000 agents and you limit the number
|
3464
|
+
# of results of the API call in code.
|
3465
|
+
#
|
3256
3466
|
# For more information about queues, see [Queues: Standard and Agent][1]
|
3257
3467
|
# in the *Amazon Connect Administrator Guide*.
|
3258
3468
|
#
|
@@ -3261,7 +3471,8 @@ module Aws::Connect
|
|
3261
3471
|
# [1]: https://docs.aws.amazon.com/connect/latest/adminguide/concepts-queues-standard-and-agent.html
|
3262
3472
|
#
|
3263
3473
|
# @option params [required, String] :instance_id
|
3264
|
-
# The identifier of the Amazon Connect instance.
|
3474
|
+
# The identifier of the Amazon Connect instance. You can find the
|
3475
|
+
# instanceId in the ARN of the instance.
|
3265
3476
|
#
|
3266
3477
|
# @option params [Array<String>] :queue_types
|
3267
3478
|
# The type of queue.
|
@@ -3308,14 +3519,12 @@ module Aws::Connect
|
|
3308
3519
|
req.send_request(options)
|
3309
3520
|
end
|
3310
3521
|
|
3311
|
-
# This API is in preview release for Amazon Connect and is subject to
|
3312
|
-
# change.
|
3313
|
-
#
|
3314
3522
|
# Provides information about the quick connects for the specified Amazon
|
3315
3523
|
# Connect instance.
|
3316
3524
|
#
|
3317
3525
|
# @option params [required, String] :instance_id
|
3318
|
-
# The identifier of the Amazon Connect instance.
|
3526
|
+
# The identifier of the Amazon Connect instance. You can find the
|
3527
|
+
# instanceId in the ARN of the instance.
|
3319
3528
|
#
|
3320
3529
|
# @option params [String] :next_token
|
3321
3530
|
# The token for the next set of results. Use the value returned in the
|
@@ -3368,7 +3577,8 @@ module Aws::Connect
|
|
3368
3577
|
# Lists the queues associated with a routing profile.
|
3369
3578
|
#
|
3370
3579
|
# @option params [required, String] :instance_id
|
3371
|
-
# The identifier of the Amazon Connect instance.
|
3580
|
+
# The identifier of the Amazon Connect instance. You can find the
|
3581
|
+
# instanceId in the ARN of the instance.
|
3372
3582
|
#
|
3373
3583
|
# @option params [required, String] :routing_profile_id
|
3374
3584
|
# The identifier of the routing profile.
|
@@ -3430,7 +3640,8 @@ module Aws::Connect
|
|
3430
3640
|
# [2]: https://docs.aws.amazon.com/connect/latest/adminguide/routing-profiles.html
|
3431
3641
|
#
|
3432
3642
|
# @option params [required, String] :instance_id
|
3433
|
-
# The identifier of the Amazon Connect instance.
|
3643
|
+
# The identifier of the Amazon Connect instance. You can find the
|
3644
|
+
# instanceId in the ARN of the instance.
|
3434
3645
|
#
|
3435
3646
|
# @option params [String] :next_token
|
3436
3647
|
# The token for the next set of results. Use the value returned in the
|
@@ -3479,7 +3690,8 @@ module Aws::Connect
|
|
3479
3690
|
# instance.
|
3480
3691
|
#
|
3481
3692
|
# @option params [required, String] :instance_id
|
3482
|
-
# The identifier of the Amazon Connect instance.
|
3693
|
+
# The identifier of the Amazon Connect instance. You can find the
|
3694
|
+
# instanceId in the ARN of the instance.
|
3483
3695
|
#
|
3484
3696
|
# @option params [String] :next_token
|
3485
3697
|
# The token for the next set of results. Use the value returned in the
|
@@ -3532,7 +3744,8 @@ module Aws::Connect
|
|
3532
3744
|
# [1]: https://docs.aws.amazon.com/connect/latest/adminguide/connect-security-profiles.html
|
3533
3745
|
#
|
3534
3746
|
# @option params [required, String] :instance_id
|
3535
|
-
# The identifier of the Amazon Connect instance.
|
3747
|
+
# The identifier of the Amazon Connect instance. You can find the
|
3748
|
+
# instanceId in the ARN of the instance.
|
3536
3749
|
#
|
3537
3750
|
# @option params [String] :next_token
|
3538
3751
|
# The token for the next set of results. Use the value returned in the
|
@@ -3610,13 +3823,11 @@ module Aws::Connect
|
|
3610
3823
|
req.send_request(options)
|
3611
3824
|
end
|
3612
3825
|
|
3613
|
-
# This API is in preview release for Amazon Connect and is subject to
|
3614
|
-
# change.
|
3615
|
-
#
|
3616
3826
|
# Lists the use cases.
|
3617
3827
|
#
|
3618
3828
|
# @option params [required, String] :instance_id
|
3619
|
-
# The identifier of the Amazon Connect instance.
|
3829
|
+
# The identifier of the Amazon Connect instance. You can find the
|
3830
|
+
# instanceId in the ARN of the instance.
|
3620
3831
|
#
|
3621
3832
|
# @option params [required, String] :integration_association_id
|
3622
3833
|
# The identifier for the integration association.
|
@@ -3673,7 +3884,8 @@ module Aws::Connect
|
|
3673
3884
|
# [1]: https://docs.aws.amazon.com/connect/latest/adminguide/agent-hierarchy.html
|
3674
3885
|
#
|
3675
3886
|
# @option params [required, String] :instance_id
|
3676
|
-
# The identifier of the Amazon Connect instance.
|
3887
|
+
# The identifier of the Amazon Connect instance. You can find the
|
3888
|
+
# instanceId in the ARN of the instance.
|
3677
3889
|
#
|
3678
3890
|
# @option params [String] :next_token
|
3679
3891
|
# The token for the next set of results. Use the value returned in the
|
@@ -3719,7 +3931,8 @@ module Aws::Connect
|
|
3719
3931
|
# Connect instance.
|
3720
3932
|
#
|
3721
3933
|
# @option params [required, String] :instance_id
|
3722
|
-
# The identifier of the Amazon Connect instance.
|
3934
|
+
# The identifier of the Amazon Connect instance. You can find the
|
3935
|
+
# instanceId in the ARN of the instance.
|
3723
3936
|
#
|
3724
3937
|
# @option params [String] :next_token
|
3725
3938
|
# The token for the next set of results. Use the value returned in the
|
@@ -3767,7 +3980,8 @@ module Aws::Connect
|
|
3767
3980
|
# Only voice recordings are supported at this time.
|
3768
3981
|
#
|
3769
3982
|
# @option params [required, String] :instance_id
|
3770
|
-
# The identifier of the Amazon Connect instance.
|
3983
|
+
# The identifier of the Amazon Connect instance. You can find the
|
3984
|
+
# instanceId in the ARN of the instance.
|
3771
3985
|
#
|
3772
3986
|
# @option params [required, String] :contact_id
|
3773
3987
|
# The identifier of the contact.
|
@@ -3809,7 +4023,7 @@ module Aws::Connect
|
|
3809
4023
|
# A 429 error occurs in two situations:
|
3810
4024
|
#
|
3811
4025
|
# * API rate limit is exceeded. API TPS throttling returns a
|
3812
|
-
# `TooManyRequests` exception
|
4026
|
+
# `TooManyRequests` exception.
|
3813
4027
|
#
|
3814
4028
|
# * The [quota for concurrent active chats][2] is exceeded. Active chat
|
3815
4029
|
# throttling returns a `LimitExceededException`.
|
@@ -3824,7 +4038,8 @@ module Aws::Connect
|
|
3824
4038
|
# [3]: https://docs.aws.amazon.com/connect/latest/adminguide/chat.html
|
3825
4039
|
#
|
3826
4040
|
# @option params [required, String] :instance_id
|
3827
|
-
# The identifier of the Amazon Connect instance.
|
4041
|
+
# The identifier of the Amazon Connect instance. You can find the
|
4042
|
+
# instanceId in the ARN of the instance.
|
3828
4043
|
#
|
3829
4044
|
# @option params [required, String] :contact_flow_id
|
3830
4045
|
# The identifier of the contact flow for initiating the chat. To see the
|
@@ -3915,7 +4130,8 @@ module Aws::Connect
|
|
3915
4130
|
# [1]: https://docs.aws.amazon.com/connect/latest/adminguide/set-recording-behavior.html
|
3916
4131
|
#
|
3917
4132
|
# @option params [required, String] :instance_id
|
3918
|
-
# The identifier of the Amazon Connect instance.
|
4133
|
+
# The identifier of the Amazon Connect instance. You can find the
|
4134
|
+
# instanceId in the ARN of the instance.
|
3919
4135
|
#
|
3920
4136
|
# @option params [required, String] :contact_id
|
3921
4137
|
# The identifier of the contact.
|
@@ -3986,13 +4202,13 @@ module Aws::Connect
|
|
3986
4202
|
# arn:aws:connect:us-west-2:xxxxxxxxxxxx:instance/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx/contact-flow/**846ec553-a005-41c0-8341-xxxxxxxxxxxx**
|
3987
4203
|
#
|
3988
4204
|
# @option params [required, String] :instance_id
|
3989
|
-
# The identifier of the Amazon Connect instance.
|
4205
|
+
# The identifier of the Amazon Connect instance. You can find the
|
4206
|
+
# instanceId in the ARN of the instance.
|
3990
4207
|
#
|
3991
4208
|
# @option params [String] :client_token
|
3992
4209
|
# A unique, case-sensitive identifier that you provide to ensure the
|
3993
4210
|
# idempotency of the request. The token is valid for 7 days after
|
3994
4211
|
# creation. If a contact is already started, the contact ID is returned.
|
3995
|
-
# If the contact is disconnected, a new contact is started.
|
3996
4212
|
#
|
3997
4213
|
# **A suitable default value is auto-generated.** You should normally
|
3998
4214
|
# not need to pass this option.**
|
@@ -4051,7 +4267,8 @@ module Aws::Connect
|
|
4051
4267
|
# Initiates a contact flow to start a new task.
|
4052
4268
|
#
|
4053
4269
|
# @option params [required, String] :instance_id
|
4054
|
-
# The identifier of the Amazon Connect instance.
|
4270
|
+
# The identifier of the Amazon Connect instance. You can find the
|
4271
|
+
# instanceId in the ARN of the instance.
|
4055
4272
|
#
|
4056
4273
|
# @option params [String] :previous_contact_id
|
4057
4274
|
# The identifier of the previous chat, voice, or task contact.
|
@@ -4137,7 +4354,8 @@ module Aws::Connect
|
|
4137
4354
|
# The ID of the contact.
|
4138
4355
|
#
|
4139
4356
|
# @option params [required, String] :instance_id
|
4140
|
-
# The identifier of the Amazon Connect instance.
|
4357
|
+
# The identifier of the Amazon Connect instance. You can find the
|
4358
|
+
# instanceId in the ARN of the instance.
|
4141
4359
|
#
|
4142
4360
|
# @return [Struct] Returns an empty {Seahorse::Client::Response response}.
|
4143
4361
|
#
|
@@ -4168,7 +4386,8 @@ module Aws::Connect
|
|
4168
4386
|
# Only voice recordings are supported at this time.
|
4169
4387
|
#
|
4170
4388
|
# @option params [required, String] :instance_id
|
4171
|
-
# The identifier of the Amazon Connect instance.
|
4389
|
+
# The identifier of the Amazon Connect instance. You can find the
|
4390
|
+
# instanceId in the ARN of the instance.
|
4172
4391
|
#
|
4173
4392
|
# @option params [required, String] :contact_id
|
4174
4393
|
# The identifier of the contact.
|
@@ -4207,7 +4426,8 @@ module Aws::Connect
|
|
4207
4426
|
# Only voice recordings are supported at this time.
|
4208
4427
|
#
|
4209
4428
|
# @option params [required, String] :instance_id
|
4210
|
-
# The identifier of the Amazon Connect instance.
|
4429
|
+
# The identifier of the Amazon Connect instance. You can find the
|
4430
|
+
# instanceId in the ARN of the instance.
|
4211
4431
|
#
|
4212
4432
|
# @option params [required, String] :contact_id
|
4213
4433
|
# The identifier of the contact.
|
@@ -4300,21 +4520,23 @@ module Aws::Connect
|
|
4300
4520
|
req.send_request(options)
|
4301
4521
|
end
|
4302
4522
|
|
4303
|
-
# Creates or updates
|
4523
|
+
# Creates or updates user-defined contact attributes associated with the
|
4304
4524
|
# specified contact.
|
4305
4525
|
#
|
4306
|
-
# You can
|
4307
|
-
# contacts. For example, while the call is active, you can
|
4308
|
-
# customer's name or the reason the customer called. You can
|
4309
|
-
# about steps that the agent took during the call that display
|
4310
|
-
# next agent that takes the call. You can also update attributes
|
4311
|
-
# contact using data from your CRM application and save the data
|
4312
|
-
# the contact in Amazon Connect. You could also flag calls for
|
4526
|
+
# You can create or update user-defined attributes for both ongoing and
|
4527
|
+
# completed contacts. For example, while the call is active, you can
|
4528
|
+
# update the customer's name or the reason the customer called. You can
|
4529
|
+
# add notes about steps that the agent took during the call that display
|
4530
|
+
# to the next agent that takes the call. You can also update attributes
|
4531
|
+
# for a contact using data from your CRM application and save the data
|
4532
|
+
# with the contact in Amazon Connect. You could also flag calls for
|
4313
4533
|
# additional analysis, such as legal review or to identify abusive
|
4314
4534
|
# callers.
|
4315
4535
|
#
|
4316
4536
|
# Contact attributes are available in Amazon Connect for 24 months, and
|
4317
|
-
# are then deleted.
|
4537
|
+
# are then deleted. For information about CTR retention and the maximum
|
4538
|
+
# size of the CTR attributes section, see [Feature specifications][1] in
|
4539
|
+
# the *Amazon Connect Administrator Guide*.
|
4318
4540
|
#
|
4319
4541
|
# **Important:** You cannot use the operation to update attributes for
|
4320
4542
|
# contacts that occurred prior to the release of the API, which was
|
@@ -4325,12 +4547,17 @@ module Aws::Connect
|
|
4325
4547
|
# that were initiated prior to the release of the API but are still
|
4326
4548
|
# active in your instance.
|
4327
4549
|
#
|
4550
|
+
#
|
4551
|
+
#
|
4552
|
+
# [1]: https://docs.aws.amazon.com/connect/latest/adminguide/amazon-connect-service-limits.html#feature-limits
|
4553
|
+
#
|
4328
4554
|
# @option params [required, String] :initial_contact_id
|
4329
4555
|
# The identifier of the contact. This is the identifier of the contact
|
4330
4556
|
# associated with the first interaction with the contact center.
|
4331
4557
|
#
|
4332
4558
|
# @option params [required, String] :instance_id
|
4333
|
-
# The identifier of the Amazon Connect instance.
|
4559
|
+
# The identifier of the Amazon Connect instance. You can find the
|
4560
|
+
# instanceId in the ARN of the instance.
|
4334
4561
|
#
|
4335
4562
|
# @option params [required, Hash<String,String>] :attributes
|
4336
4563
|
# The Amazon Connect attributes. These attributes can be accessed in
|
@@ -4451,7 +4678,8 @@ module Aws::Connect
|
|
4451
4678
|
# Updates the value for the specified attribute type.
|
4452
4679
|
#
|
4453
4680
|
# @option params [required, String] :instance_id
|
4454
|
-
# The identifier of the Amazon Connect instance.
|
4681
|
+
# The identifier of the Amazon Connect instance. You can find the
|
4682
|
+
# instanceId in the ARN of the instance.
|
4455
4683
|
#
|
4456
4684
|
# @option params [required, String] :attribute_type
|
4457
4685
|
# The type of attribute.
|
@@ -4485,7 +4713,8 @@ module Aws::Connect
|
|
4485
4713
|
# idempotent.
|
4486
4714
|
#
|
4487
4715
|
# @option params [required, String] :instance_id
|
4488
|
-
# The identifier of the Amazon Connect instance.
|
4716
|
+
# The identifier of the Amazon Connect instance. You can find the
|
4717
|
+
# instanceId in the ARN of the instance.
|
4489
4718
|
#
|
4490
4719
|
# @option params [required, String] :association_id
|
4491
4720
|
# The existing association identifier that uniquely identifies the
|
@@ -4548,7 +4777,8 @@ module Aws::Connect
|
|
4548
4777
|
# Updates the hours of operation for the specified queue.
|
4549
4778
|
#
|
4550
4779
|
# @option params [required, String] :instance_id
|
4551
|
-
# The identifier of the Amazon Connect instance.
|
4780
|
+
# The identifier of the Amazon Connect instance. You can find the
|
4781
|
+
# instanceId in the ARN of the instance.
|
4552
4782
|
#
|
4553
4783
|
# @option params [required, String] :queue_id
|
4554
4784
|
# The identifier for the queue.
|
@@ -4582,7 +4812,8 @@ module Aws::Connect
|
|
4582
4812
|
# considered full.
|
4583
4813
|
#
|
4584
4814
|
# @option params [required, String] :instance_id
|
4585
|
-
# The identifier of the Amazon Connect instance.
|
4815
|
+
# The identifier of the Amazon Connect instance. You can find the
|
4816
|
+
# instanceId in the ARN of the instance.
|
4586
4817
|
#
|
4587
4818
|
# @option params [required, String] :queue_id
|
4588
4819
|
# The identifier for the queue.
|
@@ -4617,7 +4848,8 @@ module Aws::Connect
|
|
4617
4848
|
# `Description` must be provided.
|
4618
4849
|
#
|
4619
4850
|
# @option params [required, String] :instance_id
|
4620
|
-
# The identifier of the Amazon Connect instance.
|
4851
|
+
# The identifier of the Amazon Connect instance. You can find the
|
4852
|
+
# instanceId in the ARN of the instance.
|
4621
4853
|
#
|
4622
4854
|
# @option params [required, String] :queue_id
|
4623
4855
|
# The identifier for the queue.
|
@@ -4655,7 +4887,8 @@ module Aws::Connect
|
|
4655
4887
|
# for a specified queue.
|
4656
4888
|
#
|
4657
4889
|
# @option params [required, String] :instance_id
|
4658
|
-
# The identifier of the Amazon Connect instance.
|
4890
|
+
# The identifier of the Amazon Connect instance. You can find the
|
4891
|
+
# instanceId in the ARN of the instance.
|
4659
4892
|
#
|
4660
4893
|
# @option params [required, String] :queue_id
|
4661
4894
|
# The identifier for the queue.
|
@@ -4692,7 +4925,8 @@ module Aws::Connect
|
|
4692
4925
|
# Updates the status of the queue.
|
4693
4926
|
#
|
4694
4927
|
# @option params [required, String] :instance_id
|
4695
|
-
# The identifier of the Amazon Connect instance.
|
4928
|
+
# The identifier of the Amazon Connect instance. You can find the
|
4929
|
+
# instanceId in the ARN of the instance.
|
4696
4930
|
#
|
4697
4931
|
# @option params [required, String] :queue_id
|
4698
4932
|
# The identifier for the queue.
|
@@ -4719,13 +4953,11 @@ module Aws::Connect
|
|
4719
4953
|
req.send_request(options)
|
4720
4954
|
end
|
4721
4955
|
|
4722
|
-
# This API is in preview release for Amazon Connect and is subject to
|
4723
|
-
# change.
|
4724
|
-
#
|
4725
4956
|
# Updates the configuration settings for the specified quick connect.
|
4726
4957
|
#
|
4727
4958
|
# @option params [required, String] :instance_id
|
4728
|
-
# The identifier of the Amazon Connect instance.
|
4959
|
+
# The identifier of the Amazon Connect instance. You can find the
|
4960
|
+
# instanceId in the ARN of the instance.
|
4729
4961
|
#
|
4730
4962
|
# @option params [required, String] :quick_connect_id
|
4731
4963
|
# The identifier for the quick connect.
|
@@ -4765,15 +4997,13 @@ module Aws::Connect
|
|
4765
4997
|
req.send_request(options)
|
4766
4998
|
end
|
4767
4999
|
|
4768
|
-
# This API is in preview release for Amazon Connect and is subject to
|
4769
|
-
# change.
|
4770
|
-
#
|
4771
5000
|
# Updates the name and description of a quick connect. The request
|
4772
5001
|
# accepts the following data in JSON format. At least `Name` or
|
4773
5002
|
# `Description` must be provided.
|
4774
5003
|
#
|
4775
5004
|
# @option params [required, String] :instance_id
|
4776
|
-
# The identifier of the Amazon Connect instance.
|
5005
|
+
# The identifier of the Amazon Connect instance. You can find the
|
5006
|
+
# instanceId in the ARN of the instance.
|
4777
5007
|
#
|
4778
5008
|
# @option params [required, String] :quick_connect_id
|
4779
5009
|
# The identifier for the quick connect.
|
@@ -4792,7 +5022,7 @@ module Aws::Connect
|
|
4792
5022
|
# instance_id: "InstanceId", # required
|
4793
5023
|
# quick_connect_id: "QuickConnectId", # required
|
4794
5024
|
# name: "QuickConnectName",
|
4795
|
-
# description: "
|
5025
|
+
# description: "UpdateQuickConnectDescription",
|
4796
5026
|
# })
|
4797
5027
|
#
|
4798
5028
|
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/UpdateQuickConnectName AWS API Documentation
|
@@ -4808,7 +5038,8 @@ module Aws::Connect
|
|
4808
5038
|
# Panel (CCP) for a routing profile.
|
4809
5039
|
#
|
4810
5040
|
# @option params [required, String] :instance_id
|
4811
|
-
# The identifier of the Amazon Connect instance.
|
5041
|
+
# The identifier of the Amazon Connect instance. You can find the
|
5042
|
+
# instanceId in the ARN of the instance.
|
4812
5043
|
#
|
4813
5044
|
# @option params [required, String] :routing_profile_id
|
4814
5045
|
# The identifier of the routing profile.
|
@@ -4844,7 +5075,8 @@ module Aws::Connect
|
|
4844
5075
|
# Updates the default outbound queue of a routing profile.
|
4845
5076
|
#
|
4846
5077
|
# @option params [required, String] :instance_id
|
4847
|
-
# The identifier of the Amazon Connect instance.
|
5078
|
+
# The identifier of the Amazon Connect instance. You can find the
|
5079
|
+
# instanceId in the ARN of the instance.
|
4848
5080
|
#
|
4849
5081
|
# @option params [required, String] :routing_profile_id
|
4850
5082
|
# The identifier of the routing profile.
|
@@ -4876,7 +5108,8 @@ module Aws::Connect
|
|
4876
5108
|
# `Description` must be provided.
|
4877
5109
|
#
|
4878
5110
|
# @option params [required, String] :instance_id
|
4879
|
-
# The identifier of the Amazon Connect instance.
|
5111
|
+
# The identifier of the Amazon Connect instance. You can find the
|
5112
|
+
# instanceId in the ARN of the instance.
|
4880
5113
|
#
|
4881
5114
|
# @option params [required, String] :routing_profile_id
|
4882
5115
|
# The identifier of the routing profile.
|
@@ -4912,7 +5145,8 @@ module Aws::Connect
|
|
4912
5145
|
# profile.
|
4913
5146
|
#
|
4914
5147
|
# @option params [required, String] :instance_id
|
4915
|
-
# The identifier of the Amazon Connect instance.
|
5148
|
+
# The identifier of the Amazon Connect instance. You can find the
|
5149
|
+
# instanceId in the ARN of the instance.
|
4916
5150
|
#
|
4917
5151
|
# @option params [required, String] :routing_profile_id
|
4918
5152
|
# The identifier of the routing profile.
|
@@ -4959,7 +5193,8 @@ module Aws::Connect
|
|
4959
5193
|
# The identifier of the user account.
|
4960
5194
|
#
|
4961
5195
|
# @option params [required, String] :instance_id
|
4962
|
-
# The identifier of the Amazon Connect instance.
|
5196
|
+
# The identifier of the Amazon Connect instance. You can find the
|
5197
|
+
# instanceId in the ARN of the instance.
|
4963
5198
|
#
|
4964
5199
|
# @return [Struct] Returns an empty {Seahorse::Client::Response response}.
|
4965
5200
|
#
|
@@ -4989,7 +5224,8 @@ module Aws::Connect
|
|
4989
5224
|
# The identifier of the hierarchy group.
|
4990
5225
|
#
|
4991
5226
|
# @option params [required, String] :instance_id
|
4992
|
-
# The identifier of the Amazon Connect instance.
|
5227
|
+
# The identifier of the Amazon Connect instance. You can find the
|
5228
|
+
# instanceId in the ARN of the instance.
|
4993
5229
|
#
|
4994
5230
|
# @return [Struct] Returns an empty {Seahorse::Client::Response response}.
|
4995
5231
|
#
|
@@ -5017,7 +5253,8 @@ module Aws::Connect
|
|
5017
5253
|
# The hierarchy levels to update.
|
5018
5254
|
#
|
5019
5255
|
# @option params [required, String] :instance_id
|
5020
|
-
# The identifier of the Amazon Connect instance.
|
5256
|
+
# The identifier of the Amazon Connect instance. You can find the
|
5257
|
+
# instanceId in the ARN of the instance.
|
5021
5258
|
#
|
5022
5259
|
# @return [Struct] Returns an empty {Seahorse::Client::Response response}.
|
5023
5260
|
#
|
@@ -5074,7 +5311,8 @@ module Aws::Connect
|
|
5074
5311
|
# The identifier of the user account.
|
5075
5312
|
#
|
5076
5313
|
# @option params [required, String] :instance_id
|
5077
|
-
# The identifier of the Amazon Connect instance.
|
5314
|
+
# The identifier of the Amazon Connect instance. You can find the
|
5315
|
+
# instanceId in the ARN of the instance.
|
5078
5316
|
#
|
5079
5317
|
# @return [Struct] Returns an empty {Seahorse::Client::Response response}.
|
5080
5318
|
#
|
@@ -5108,7 +5346,8 @@ module Aws::Connect
|
|
5108
5346
|
# The identifier of the user account.
|
5109
5347
|
#
|
5110
5348
|
# @option params [required, String] :instance_id
|
5111
|
-
# The identifier of the Amazon Connect instance.
|
5349
|
+
# The identifier of the Amazon Connect instance. You can find the
|
5350
|
+
# instanceId in the ARN of the instance.
|
5112
5351
|
#
|
5113
5352
|
# @return [Struct] Returns an empty {Seahorse::Client::Response response}.
|
5114
5353
|
#
|
@@ -5143,7 +5382,8 @@ module Aws::Connect
|
|
5143
5382
|
# The identifier of the user account.
|
5144
5383
|
#
|
5145
5384
|
# @option params [required, String] :instance_id
|
5146
|
-
# The identifier of the Amazon Connect instance.
|
5385
|
+
# The identifier of the Amazon Connect instance. You can find the
|
5386
|
+
# instanceId in the ARN of the instance.
|
5147
5387
|
#
|
5148
5388
|
# @return [Struct] Returns an empty {Seahorse::Client::Response response}.
|
5149
5389
|
#
|
@@ -5173,7 +5413,8 @@ module Aws::Connect
|
|
5173
5413
|
# The identifier of the user account.
|
5174
5414
|
#
|
5175
5415
|
# @option params [required, String] :instance_id
|
5176
|
-
# The identifier of the Amazon Connect instance.
|
5416
|
+
# The identifier of the Amazon Connect instance. You can find the
|
5417
|
+
# instanceId in the ARN of the instance.
|
5177
5418
|
#
|
5178
5419
|
# @return [Struct] Returns an empty {Seahorse::Client::Response response}.
|
5179
5420
|
#
|
@@ -5207,7 +5448,7 @@ module Aws::Connect
|
|
5207
5448
|
params: params,
|
5208
5449
|
config: config)
|
5209
5450
|
context[:gem_name] = 'aws-sdk-connect'
|
5210
|
-
context[:gem_version] = '1.
|
5451
|
+
context[:gem_version] = '1.47.0'
|
5211
5452
|
Seahorse::Client::Request.new(handlers, context)
|
5212
5453
|
end
|
5213
5454
|
|