aws-sdk-connect 1.37.0 → 1.42.0
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- checksums.yaml +4 -4
- data/CHANGELOG.md +223 -0
- data/LICENSE.txt +202 -0
- data/VERSION +1 -0
- data/lib/aws-sdk-connect.rb +2 -2
- data/lib/aws-sdk-connect/client.rb +867 -77
- data/lib/aws-sdk-connect/client_api.rb +483 -1
- data/lib/aws-sdk-connect/errors.rb +1 -1
- data/lib/aws-sdk-connect/resource.rb +1 -1
- data/lib/aws-sdk-connect/types.rb +1188 -87
- metadata +8 -5
@@ -3,7 +3,7 @@
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# WARNING ABOUT GENERATED CODE
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#
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# This file is generated. See the contributing guide for more information:
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# https://github.com/aws/aws-sdk-ruby/blob/
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# https://github.com/aws/aws-sdk-ruby/blob/version-3/CONTRIBUTING.md
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#
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# WARNING ABOUT GENERATED CODE
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@@ -327,6 +327,9 @@ module Aws::Connect
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# @!group API Operations
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# This API is in preview release for Amazon Connect and is subject to
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# change.
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#
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# Associates an approved origin to an Amazon Connect instance.
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#
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# @option params [required, String] :instance_id
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req.send_request(options)
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end
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# This API is in preview release for Amazon Connect and is subject to
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# change.
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#
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# Associates a storage resource type for the first time. You can only
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# associate one type of storage configuration in a single call. This
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# means, for example, that you can't define an instance with multiple
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#
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# This API does not create a resource that doesn't exist. It only
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# associates it to the instance. Ensure that the resource being
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# specified in the storage configuration, like an
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#
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# specified in the storage configuration, like an S3 bucket, exists when
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# being used for association.
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#
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# @option params [required, String] :instance_id
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# The identifier of the Amazon Connect instance.
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req.send_request(options)
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end
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# This API is in preview release for Amazon Connect and is subject to
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# change.
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#
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# Allows the specified Amazon Connect instance to access the specified
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# Lambda function.
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#
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@@ -450,6 +459,9 @@ module Aws::Connect
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req.send_request(options)
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end
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# This API is in preview release for Amazon Connect and is subject to
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# change.
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#
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# Allows the specified Amazon Connect instance to access the specified
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# Amazon Lex bot.
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#
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@@ -480,6 +492,39 @@ module Aws::Connect
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req.send_request(options)
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end
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# This API is in preview release for Amazon Connect and is subject to
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# change.
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#
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# Associates a set of quick connects with a queue.
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#
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# @option params [required, String] :instance_id
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# The identifier of the Amazon Connect instance.
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#
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# @option params [required, String] :queue_id
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# The identifier for the queue.
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#
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# @option params [required, Array<String>] :quick_connect_ids
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# The quick connects to associate with this queue.
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#
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# @return [Struct] Returns an empty {Seahorse::Client::Response response}.
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#
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# @example Request syntax with placeholder values
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#
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# resp = client.associate_queue_quick_connects({
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# instance_id: "InstanceId", # required
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# queue_id: "QueueId", # required
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# quick_connect_ids: ["QuickConnectId"], # required
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# })
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#
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# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/AssociateQueueQuickConnects AWS API Documentation
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#
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# @overload associate_queue_quick_connects(params = {})
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# @param [Hash] params ({})
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def associate_queue_quick_connects(params = {}, options = {})
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req = build_request(:associate_queue_quick_connects, params)
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req.send_request(options)
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end
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# Associates a set of queues with a routing profile.
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#
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# @option params [required, String] :instance_id
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req.send_request(options)
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end
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# This API is in preview release for Amazon Connect and is subject to
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# change.
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#
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# Associates a security key to the instance.
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#
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# @option params [required, String] :instance_id
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# change.
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#
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# Initiates an Amazon Connect instance with all the supported channels
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# enabled. It does not attach any storage
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#
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# Lens for Amazon Connect.
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# enabled. It does not attach any storage, such as Amazon Simple Storage
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# Service (Amazon S3) or Amazon Kinesis. It also does not allow for any
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# configurations on features, such as Contact Lens for Amazon Connect.
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#
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# @option params [String] :client_token
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# The idempotency token.
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# The identifier for the directory.
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#
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# @option params [required, Boolean] :inbound_calls_enabled
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# Your contact center handles incoming contacts.
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#
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# @option params [required, Boolean] :outbound_calls_enabled
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#
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# Your contact center allows outbound calls.
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#
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# @return [Types::CreateInstanceResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
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#
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# This API is in preview release for Amazon Connect and is subject to
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# change.
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#
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# Create an AppIntegration association with
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# Create an AppIntegration association with an Amazon Connect instance.
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#
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# @option params [required, String] :instance_id
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# The identifier of the Amazon Connect instance.
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req.send_request(options)
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end
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# This API is in preview release for Amazon Connect and is subject to
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# change.
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#
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# Creates a new queue for the specified Amazon Connect instance.
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#
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# @option params [required, String] :instance_id
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# The identifier of the Amazon Connect instance.
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#
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# @option params [required, String] :name
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# The name of the queue.
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#
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# @option params [String] :description
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# The description of the queue.
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#
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# @option params [Types::OutboundCallerConfig] :outbound_caller_config
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# The outbound caller ID name, number, and outbound whisper flow.
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#
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# @option params [required, String] :hours_of_operation_id
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# The identifier for the hours of operation.
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#
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# @option params [Integer] :max_contacts
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# The maximum number of contacts that can be in the queue before it is
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# considered full.
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#
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# @option params [Array<String>] :quick_connect_ids
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# The quick connects available to agents who are working the queue.
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#
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# @option params [Hash<String,String>] :tags
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# One or more tags.
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#
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# @return [Types::CreateQueueResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
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#
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# * {Types::CreateQueueResponse#queue_arn #queue_arn} => String
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# * {Types::CreateQueueResponse#queue_id #queue_id} => String
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#
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# @example Request syntax with placeholder values
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#
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# resp = client.create_queue({
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# instance_id: "InstanceId", # required
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# name: "CommonNameLength127", # required
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# description: "QueueDescription",
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# outbound_caller_config: {
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# outbound_caller_id_name: "OutboundCallerIdName",
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# outbound_caller_id_number_id: "PhoneNumberId",
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# outbound_flow_id: "ContactFlowId",
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# },
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# hours_of_operation_id: "HoursOfOperationId", # required
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# max_contacts: 1,
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# quick_connect_ids: ["QuickConnectId"],
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# tags: {
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# "TagKey" => "TagValue",
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# },
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# })
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#
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# @example Response structure
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#
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# resp.queue_arn #=> String
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# resp.queue_id #=> String
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#
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# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/CreateQueue AWS API Documentation
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#
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# @overload create_queue(params = {})
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# @param [Hash] params ({})
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def create_queue(params = {}, options = {})
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req = build_request(:create_queue, params)
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req.send_request(options)
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end
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# This API is in preview release for Amazon Connect and is subject to
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# change.
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#
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# Creates a quick connect for the specified Amazon Connect instance.
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#
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# @option params [required, String] :instance_id
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# The identifier of the Amazon Connect instance.
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#
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# @option params [required, String] :name
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# The name of the quick connect.
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#
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# @option params [String] :description
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# The description of the quick connect.
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#
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# @option params [required, Types::QuickConnectConfig] :quick_connect_config
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# Configuration settings for the quick connect.
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#
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# @option params [Hash<String,String>] :tags
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# One or more tags.
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#
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# @return [Types::CreateQuickConnectResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
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#
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# * {Types::CreateQuickConnectResponse#quick_connect_arn #quick_connect_arn} => String
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# * {Types::CreateQuickConnectResponse#quick_connect_id #quick_connect_id} => String
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#
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# @example Request syntax with placeholder values
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#
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# resp = client.create_quick_connect({
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# instance_id: "InstanceId", # required
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# name: "QuickConnectName", # required
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# description: "QuickConnectDescription",
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# quick_connect_config: { # required
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# quick_connect_type: "USER", # required, accepts USER, QUEUE, PHONE_NUMBER
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# user_config: {
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# user_id: "UserId", # required
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# contact_flow_id: "ContactFlowId", # required
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# },
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# queue_config: {
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# queue_id: "QueueId", # required
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# contact_flow_id: "ContactFlowId", # required
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# },
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# phone_config: {
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# phone_number: "PhoneNumber", # required
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# },
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# },
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# tags: {
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# "TagKey" => "TagValue",
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# },
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# })
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#
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# @example Response structure
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#
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# resp.quick_connect_arn #=> String
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# resp.quick_connect_id #=> String
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#
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# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/CreateQuickConnect AWS API Documentation
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#
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# @overload create_quick_connect(params = {})
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# @param [Hash] params ({})
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def create_quick_connect(params = {}, options = {})
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req = build_request(:create_quick_connect, params)
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req.send_request(options)
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end
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# Creates a new routing profile.
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#
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# @option params [required, String] :instance_id
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#
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# @option params [Array<Types::RoutingProfileQueueConfig>] :queue_configs
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# The inbound queues associated with the routing profile. If no queue is
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# added, the agent can only
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# added, the agent can make only outbound calls.
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#
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# @option params [required, Array<Types::MediaConcurrency>] :media_concurrencies
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# The channels agents can handle in the Contact Control Panel (CCP)
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# this routing profile.
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# The channels that agents can handle in the Contact Control Panel (CCP)
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# for this routing profile.
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#
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# @option params [Hash<String,String>] :tags
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# One or more tags.
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@@ -1036,6 +1216,35 @@ module Aws::Connect
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req.send_request(options)
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end
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# This API is in preview release for Amazon Connect and is subject to
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# change.
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#
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# Deletes a quick connect.
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#
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# @option params [required, String] :instance_id
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# The identifier of the Amazon Connect instance.
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#
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# @option params [required, String] :quick_connect_id
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# The identifier for the quick connect.
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#
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# @return [Struct] Returns an empty {Seahorse::Client::Response response}.
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#
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# @example Request syntax with placeholder values
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#
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# resp = client.delete_quick_connect({
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# instance_id: "InstanceId", # required
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# quick_connect_id: "QuickConnectId", # required
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# })
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#
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# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/DeleteQuickConnect AWS API Documentation
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#
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# @overload delete_quick_connect(params = {})
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# @param [Hash] params ({})
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def delete_quick_connect(params = {}, options = {})
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req = build_request(:delete_quick_connect, params)
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req.send_request(options)
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end
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# This API is in preview release for Amazon Connect and is subject to
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# change.
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#
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@@ -1176,9 +1385,59 @@ module Aws::Connect
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req.send_request(options)
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end
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# This API is in preview release for Amazon Connect and is subject to
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# change.
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#
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# Describes the hours of operation.
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#
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# @option params [required, String] :instance_id
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# The identifier of the Amazon Connect instance.
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#
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# @option params [required, String] :hours_of_operation_id
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# The identifier for the hours of operation.
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#
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# @return [Types::DescribeHoursOfOperationResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
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#
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# * {Types::DescribeHoursOfOperationResponse#hours_of_operation #hours_of_operation} => Types::HoursOfOperation
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#
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# @example Request syntax with placeholder values
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#
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# resp = client.describe_hours_of_operation({
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# instance_id: "InstanceId", # required
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1407
|
+
# hours_of_operation_id: "HoursOfOperationId", # required
|
1408
|
+
# })
|
1409
|
+
#
|
1410
|
+
# @example Response structure
|
1411
|
+
#
|
1412
|
+
# resp.hours_of_operation.hours_of_operation_id #=> String
|
1413
|
+
# resp.hours_of_operation.hours_of_operation_arn #=> String
|
1414
|
+
# resp.hours_of_operation.name #=> String
|
1415
|
+
# resp.hours_of_operation.description #=> String
|
1416
|
+
# resp.hours_of_operation.time_zone #=> String
|
1417
|
+
# resp.hours_of_operation.config #=> Array
|
1418
|
+
# resp.hours_of_operation.config[0].day #=> String, one of "SUNDAY", "MONDAY", "TUESDAY", "WEDNESDAY", "THURSDAY", "FRIDAY", "SATURDAY"
|
1419
|
+
# resp.hours_of_operation.config[0].start_time.hours #=> Integer
|
1420
|
+
# resp.hours_of_operation.config[0].start_time.minutes #=> Integer
|
1421
|
+
# resp.hours_of_operation.config[0].end_time.hours #=> Integer
|
1422
|
+
# resp.hours_of_operation.config[0].end_time.minutes #=> Integer
|
1423
|
+
# resp.hours_of_operation.tags #=> Hash
|
1424
|
+
# resp.hours_of_operation.tags["TagKey"] #=> String
|
1425
|
+
#
|
1426
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/DescribeHoursOfOperation AWS API Documentation
|
1427
|
+
#
|
1428
|
+
# @overload describe_hours_of_operation(params = {})
|
1429
|
+
# @param [Hash] params ({})
|
1430
|
+
def describe_hours_of_operation(params = {}, options = {})
|
1431
|
+
req = build_request(:describe_hours_of_operation, params)
|
1432
|
+
req.send_request(options)
|
1433
|
+
end
|
1434
|
+
|
1435
|
+
# This API is in preview release for Amazon Connect and is subject to
|
1436
|
+
# change.
|
1437
|
+
#
|
1179
1438
|
# Returns the current state of the specified instance identifier. It
|
1180
1439
|
# tracks the instance while it is being created and returns an error
|
1181
|
-
# status if applicable.
|
1440
|
+
# status, if applicable.
|
1182
1441
|
#
|
1183
1442
|
# If an instance is not created successfully, the instance status reason
|
1184
1443
|
# field returns details relevant to the reason. The instance in a failed
|
@@ -1220,6 +1479,9 @@ module Aws::Connect
|
|
1220
1479
|
req.send_request(options)
|
1221
1480
|
end
|
1222
1481
|
|
1482
|
+
# This API is in preview release for Amazon Connect and is subject to
|
1483
|
+
# change.
|
1484
|
+
#
|
1223
1485
|
# Describes the specified instance attribute.
|
1224
1486
|
#
|
1225
1487
|
# @option params [required, String] :instance_id
|
@@ -1253,6 +1515,9 @@ module Aws::Connect
|
|
1253
1515
|
req.send_request(options)
|
1254
1516
|
end
|
1255
1517
|
|
1518
|
+
# This API is in preview release for Amazon Connect and is subject to
|
1519
|
+
# change.
|
1520
|
+
#
|
1256
1521
|
# Retrieves the current storage configurations for the specified
|
1257
1522
|
# resource type, association ID, and instance ID.
|
1258
1523
|
#
|
@@ -1302,6 +1567,98 @@ module Aws::Connect
|
|
1302
1567
|
req.send_request(options)
|
1303
1568
|
end
|
1304
1569
|
|
1570
|
+
# This API is in preview release for Amazon Connect and is subject to
|
1571
|
+
# change.
|
1572
|
+
#
|
1573
|
+
# Describes the specified queue.
|
1574
|
+
#
|
1575
|
+
# @option params [required, String] :instance_id
|
1576
|
+
# The identifier of the Amazon Connect instance.
|
1577
|
+
#
|
1578
|
+
# @option params [required, String] :queue_id
|
1579
|
+
# The identifier for the queue.
|
1580
|
+
#
|
1581
|
+
# @return [Types::DescribeQueueResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
1582
|
+
#
|
1583
|
+
# * {Types::DescribeQueueResponse#queue #queue} => Types::Queue
|
1584
|
+
#
|
1585
|
+
# @example Request syntax with placeholder values
|
1586
|
+
#
|
1587
|
+
# resp = client.describe_queue({
|
1588
|
+
# instance_id: "InstanceId", # required
|
1589
|
+
# queue_id: "QueueId", # required
|
1590
|
+
# })
|
1591
|
+
#
|
1592
|
+
# @example Response structure
|
1593
|
+
#
|
1594
|
+
# resp.queue.name #=> String
|
1595
|
+
# resp.queue.queue_arn #=> String
|
1596
|
+
# resp.queue.queue_id #=> String
|
1597
|
+
# resp.queue.description #=> String
|
1598
|
+
# resp.queue.outbound_caller_config.outbound_caller_id_name #=> String
|
1599
|
+
# resp.queue.outbound_caller_config.outbound_caller_id_number_id #=> String
|
1600
|
+
# resp.queue.outbound_caller_config.outbound_flow_id #=> String
|
1601
|
+
# resp.queue.hours_of_operation_id #=> String
|
1602
|
+
# resp.queue.max_contacts #=> Integer
|
1603
|
+
# resp.queue.status #=> String, one of "ENABLED", "DISABLED"
|
1604
|
+
# resp.queue.tags #=> Hash
|
1605
|
+
# resp.queue.tags["TagKey"] #=> String
|
1606
|
+
#
|
1607
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/DescribeQueue AWS API Documentation
|
1608
|
+
#
|
1609
|
+
# @overload describe_queue(params = {})
|
1610
|
+
# @param [Hash] params ({})
|
1611
|
+
def describe_queue(params = {}, options = {})
|
1612
|
+
req = build_request(:describe_queue, params)
|
1613
|
+
req.send_request(options)
|
1614
|
+
end
|
1615
|
+
|
1616
|
+
# This API is in preview release for Amazon Connect and is subject to
|
1617
|
+
# change.
|
1618
|
+
#
|
1619
|
+
# Describes the quick connect.
|
1620
|
+
#
|
1621
|
+
# @option params [required, String] :instance_id
|
1622
|
+
# The identifier of the Amazon Connect instance.
|
1623
|
+
#
|
1624
|
+
# @option params [required, String] :quick_connect_id
|
1625
|
+
# The identifier for the quick connect.
|
1626
|
+
#
|
1627
|
+
# @return [Types::DescribeQuickConnectResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
1628
|
+
#
|
1629
|
+
# * {Types::DescribeQuickConnectResponse#quick_connect #quick_connect} => Types::QuickConnect
|
1630
|
+
#
|
1631
|
+
# @example Request syntax with placeholder values
|
1632
|
+
#
|
1633
|
+
# resp = client.describe_quick_connect({
|
1634
|
+
# instance_id: "InstanceId", # required
|
1635
|
+
# quick_connect_id: "QuickConnectId", # required
|
1636
|
+
# })
|
1637
|
+
#
|
1638
|
+
# @example Response structure
|
1639
|
+
#
|
1640
|
+
# resp.quick_connect.quick_connect_arn #=> String
|
1641
|
+
# resp.quick_connect.quick_connect_id #=> String
|
1642
|
+
# resp.quick_connect.name #=> String
|
1643
|
+
# resp.quick_connect.description #=> String
|
1644
|
+
# resp.quick_connect.quick_connect_config.quick_connect_type #=> String, one of "USER", "QUEUE", "PHONE_NUMBER"
|
1645
|
+
# resp.quick_connect.quick_connect_config.user_config.user_id #=> String
|
1646
|
+
# resp.quick_connect.quick_connect_config.user_config.contact_flow_id #=> String
|
1647
|
+
# resp.quick_connect.quick_connect_config.queue_config.queue_id #=> String
|
1648
|
+
# resp.quick_connect.quick_connect_config.queue_config.contact_flow_id #=> String
|
1649
|
+
# resp.quick_connect.quick_connect_config.phone_config.phone_number #=> String
|
1650
|
+
# resp.quick_connect.tags #=> Hash
|
1651
|
+
# resp.quick_connect.tags["TagKey"] #=> String
|
1652
|
+
#
|
1653
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/DescribeQuickConnect AWS API Documentation
|
1654
|
+
#
|
1655
|
+
# @overload describe_quick_connect(params = {})
|
1656
|
+
# @param [Hash] params ({})
|
1657
|
+
def describe_quick_connect(params = {}, options = {})
|
1658
|
+
req = build_request(:describe_quick_connect, params)
|
1659
|
+
req.send_request(options)
|
1660
|
+
end
|
1661
|
+
|
1305
1662
|
# Describes the specified routing profile.
|
1306
1663
|
#
|
1307
1664
|
# @option params [required, String] :instance_id
|
@@ -1488,6 +1845,9 @@ module Aws::Connect
|
|
1488
1845
|
req.send_request(options)
|
1489
1846
|
end
|
1490
1847
|
|
1848
|
+
# This API is in preview release for Amazon Connect and is subject to
|
1849
|
+
# change.
|
1850
|
+
#
|
1491
1851
|
# Revokes access to integrated applications from Amazon Connect.
|
1492
1852
|
#
|
1493
1853
|
# @option params [required, String] :instance_id
|
@@ -1514,6 +1874,9 @@ module Aws::Connect
|
|
1514
1874
|
req.send_request(options)
|
1515
1875
|
end
|
1516
1876
|
|
1877
|
+
# This API is in preview release for Amazon Connect and is subject to
|
1878
|
+
# change.
|
1879
|
+
#
|
1517
1880
|
# Removes the storage type configurations for the specified resource
|
1518
1881
|
# type and association ID.
|
1519
1882
|
#
|
@@ -1546,7 +1909,10 @@ module Aws::Connect
|
|
1546
1909
|
req.send_request(options)
|
1547
1910
|
end
|
1548
1911
|
|
1549
|
-
#
|
1912
|
+
# This API is in preview release for Amazon Connect and is subject to
|
1913
|
+
# change.
|
1914
|
+
#
|
1915
|
+
# Remove the Lambda function from the dropdown options available in the
|
1550
1916
|
# relevant contact flow blocks.
|
1551
1917
|
#
|
1552
1918
|
# @option params [required, String] :instance_id
|
@@ -1574,6 +1940,9 @@ module Aws::Connect
|
|
1574
1940
|
req.send_request(options)
|
1575
1941
|
end
|
1576
1942
|
|
1943
|
+
# This API is in preview release for Amazon Connect and is subject to
|
1944
|
+
# change.
|
1945
|
+
#
|
1577
1946
|
# Revokes authorization from the specified instance to access the
|
1578
1947
|
# specified Amazon Lex bot.
|
1579
1948
|
#
|
@@ -1605,6 +1974,39 @@ module Aws::Connect
|
|
1605
1974
|
req.send_request(options)
|
1606
1975
|
end
|
1607
1976
|
|
1977
|
+
# This API is in preview release for Amazon Connect and is subject to
|
1978
|
+
# change.
|
1979
|
+
#
|
1980
|
+
# Disassociates a set of quick connects from a queue.
|
1981
|
+
#
|
1982
|
+
# @option params [required, String] :instance_id
|
1983
|
+
# The identifier of the Amazon Connect instance.
|
1984
|
+
#
|
1985
|
+
# @option params [required, String] :queue_id
|
1986
|
+
# The identifier for the queue.
|
1987
|
+
#
|
1988
|
+
# @option params [required, Array<String>] :quick_connect_ids
|
1989
|
+
# The quick connects to disassociate from the queue.
|
1990
|
+
#
|
1991
|
+
# @return [Struct] Returns an empty {Seahorse::Client::Response response}.
|
1992
|
+
#
|
1993
|
+
# @example Request syntax with placeholder values
|
1994
|
+
#
|
1995
|
+
# resp = client.disassociate_queue_quick_connects({
|
1996
|
+
# instance_id: "InstanceId", # required
|
1997
|
+
# queue_id: "QueueId", # required
|
1998
|
+
# quick_connect_ids: ["QuickConnectId"], # required
|
1999
|
+
# })
|
2000
|
+
#
|
2001
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/DisassociateQueueQuickConnects AWS API Documentation
|
2002
|
+
#
|
2003
|
+
# @overload disassociate_queue_quick_connects(params = {})
|
2004
|
+
# @param [Hash] params ({})
|
2005
|
+
def disassociate_queue_quick_connects(params = {}, options = {})
|
2006
|
+
req = build_request(:disassociate_queue_quick_connects, params)
|
2007
|
+
req.send_request(options)
|
2008
|
+
end
|
2009
|
+
|
1608
2010
|
# Disassociates a set of queues from a routing profile.
|
1609
2011
|
#
|
1610
2012
|
# @option params [required, String] :instance_id
|
@@ -1640,6 +2042,9 @@ module Aws::Connect
|
|
1640
2042
|
req.send_request(options)
|
1641
2043
|
end
|
1642
2044
|
|
2045
|
+
# This API is in preview release for Amazon Connect and is subject to
|
2046
|
+
# change.
|
2047
|
+
#
|
1643
2048
|
# Deletes the specified security key.
|
1644
2049
|
#
|
1645
2050
|
# @option params [required, String] :instance_id
|
@@ -1848,7 +2253,7 @@ module Aws::Connect
|
|
1848
2253
|
# parameters as the request that generated the token.
|
1849
2254
|
#
|
1850
2255
|
# @option params [Integer] :max_results
|
1851
|
-
# The
|
2256
|
+
# The maximum number of results to return per page.
|
1852
2257
|
#
|
1853
2258
|
# @return [Types::GetCurrentMetricDataResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
1854
2259
|
#
|
@@ -2149,7 +2554,7 @@ module Aws::Connect
|
|
2149
2554
|
# results.
|
2150
2555
|
#
|
2151
2556
|
# @option params [Integer] :max_results
|
2152
|
-
# The
|
2557
|
+
# The maximum number of results to return per page.
|
2153
2558
|
#
|
2154
2559
|
# @return [Types::GetMetricDataResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
2155
2560
|
#
|
@@ -2208,6 +2613,9 @@ module Aws::Connect
|
|
2208
2613
|
req.send_request(options)
|
2209
2614
|
end
|
2210
2615
|
|
2616
|
+
# This API is in preview release for Amazon Connect and is subject to
|
2617
|
+
# change.
|
2618
|
+
#
|
2211
2619
|
# Returns a paginated list of all approved origins associated with the
|
2212
2620
|
# instance.
|
2213
2621
|
#
|
@@ -2220,7 +2628,7 @@ module Aws::Connect
|
|
2220
2628
|
# results.
|
2221
2629
|
#
|
2222
2630
|
# @option params [Integer] :max_results
|
2223
|
-
# The
|
2631
|
+
# The maximum number of results to return per page.
|
2224
2632
|
#
|
2225
2633
|
# @return [Types::ListApprovedOriginsResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
2226
2634
|
#
|
@@ -2278,7 +2686,7 @@ module Aws::Connect
|
|
2278
2686
|
# results.
|
2279
2687
|
#
|
2280
2688
|
# @option params [Integer] :max_results
|
2281
|
-
# The
|
2689
|
+
# The maximum number of results to return per page.
|
2282
2690
|
#
|
2283
2691
|
# @return [Types::ListContactFlowsResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
2284
2692
|
#
|
@@ -2333,7 +2741,7 @@ module Aws::Connect
|
|
2333
2741
|
# results.
|
2334
2742
|
#
|
2335
2743
|
# @option params [Integer] :max_results
|
2336
|
-
# The
|
2744
|
+
# The maximum number of results to return per page.
|
2337
2745
|
#
|
2338
2746
|
# @return [Types::ListHoursOfOperationsResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
2339
2747
|
#
|
@@ -2382,7 +2790,7 @@ module Aws::Connect
|
|
2382
2790
|
# results.
|
2383
2791
|
#
|
2384
2792
|
# @option params [Integer] :max_results
|
2385
|
-
# The
|
2793
|
+
# The maximum number of results to return per page.
|
2386
2794
|
#
|
2387
2795
|
# @return [Types::ListInstanceAttributesResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
2388
2796
|
#
|
@@ -2433,7 +2841,7 @@ module Aws::Connect
|
|
2433
2841
|
# results.
|
2434
2842
|
#
|
2435
2843
|
# @option params [Integer] :max_results
|
2436
|
-
# The
|
2844
|
+
# The maximum number of results to return per page.
|
2437
2845
|
#
|
2438
2846
|
# @return [Types::ListInstanceStorageConfigsResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
2439
2847
|
#
|
@@ -2491,7 +2899,7 @@ module Aws::Connect
|
|
2491
2899
|
# results.
|
2492
2900
|
#
|
2493
2901
|
# @option params [Integer] :max_results
|
2494
|
-
# The
|
2902
|
+
# The maximum number of results to return per page.
|
2495
2903
|
#
|
2496
2904
|
# @return [Types::ListInstancesResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
2497
2905
|
#
|
@@ -2545,7 +2953,7 @@ module Aws::Connect
|
|
2545
2953
|
# results.
|
2546
2954
|
#
|
2547
2955
|
# @option params [Integer] :max_results
|
2548
|
-
# The
|
2956
|
+
# The maximum number of results to return per page.
|
2549
2957
|
#
|
2550
2958
|
# @return [Types::ListIntegrationAssociationsResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
2551
2959
|
#
|
@@ -2584,8 +2992,11 @@ module Aws::Connect
|
|
2584
2992
|
req.send_request(options)
|
2585
2993
|
end
|
2586
2994
|
|
2587
|
-
#
|
2588
|
-
#
|
2995
|
+
# This API is in preview release for Amazon Connect and is subject to
|
2996
|
+
# change.
|
2997
|
+
#
|
2998
|
+
# Returns a paginated list of all Lambda functions that display in the
|
2999
|
+
# dropdown options in the relevant contact flow blocks.
|
2589
3000
|
#
|
2590
3001
|
# @option params [required, String] :instance_id
|
2591
3002
|
# The identifier of the Amazon Connect instance.
|
@@ -2596,7 +3007,7 @@ module Aws::Connect
|
|
2596
3007
|
# results.
|
2597
3008
|
#
|
2598
3009
|
# @option params [Integer] :max_results
|
2599
|
-
# The
|
3010
|
+
# The maximum number of results to return per page.
|
2600
3011
|
#
|
2601
3012
|
# @return [Types::ListLambdaFunctionsResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
2602
3013
|
#
|
@@ -2628,6 +3039,9 @@ module Aws::Connect
|
|
2628
3039
|
req.send_request(options)
|
2629
3040
|
end
|
2630
3041
|
|
3042
|
+
# This API is in preview release for Amazon Connect and is subject to
|
3043
|
+
# change.
|
3044
|
+
#
|
2631
3045
|
# Returns a paginated list of all the Amazon Lex bots currently
|
2632
3046
|
# associated with the instance.
|
2633
3047
|
#
|
@@ -2640,7 +3054,7 @@ module Aws::Connect
|
|
2640
3054
|
# results.
|
2641
3055
|
#
|
2642
3056
|
# @option params [Integer] :max_results
|
2643
|
-
# The
|
3057
|
+
# The maximum number of results to return per page.
|
2644
3058
|
#
|
2645
3059
|
# @return [Types::ListLexBotsResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
2646
3060
|
#
|
@@ -2699,7 +3113,7 @@ module Aws::Connect
|
|
2699
3113
|
# results.
|
2700
3114
|
#
|
2701
3115
|
# @option params [Integer] :max_results
|
2702
|
-
# The
|
3116
|
+
# The maximum number of results to return per page.
|
2703
3117
|
#
|
2704
3118
|
# @return [Types::ListPhoneNumbersResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
2705
3119
|
#
|
@@ -2783,6 +3197,59 @@ module Aws::Connect
|
|
2783
3197
|
req.send_request(options)
|
2784
3198
|
end
|
2785
3199
|
|
3200
|
+
# This API is in preview release for Amazon Connect and is subject to
|
3201
|
+
# change.
|
3202
|
+
#
|
3203
|
+
# Lists the quick connects associated with a queue.
|
3204
|
+
#
|
3205
|
+
# @option params [required, String] :instance_id
|
3206
|
+
# The identifier of the Amazon Connect instance.
|
3207
|
+
#
|
3208
|
+
# @option params [required, String] :queue_id
|
3209
|
+
# The identifier for the queue.
|
3210
|
+
#
|
3211
|
+
# @option params [String] :next_token
|
3212
|
+
# The token for the next set of results. Use the value returned in the
|
3213
|
+
# previous response in the next request to retrieve the next set of
|
3214
|
+
# results.
|
3215
|
+
#
|
3216
|
+
# @option params [Integer] :max_results
|
3217
|
+
# The maximum number of results to return per page.
|
3218
|
+
#
|
3219
|
+
# @return [Types::ListQueueQuickConnectsResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
3220
|
+
#
|
3221
|
+
# * {Types::ListQueueQuickConnectsResponse#next_token #next_token} => String
|
3222
|
+
# * {Types::ListQueueQuickConnectsResponse#quick_connect_summary_list #quick_connect_summary_list} => Array<Types::QuickConnectSummary>
|
3223
|
+
#
|
3224
|
+
# The returned {Seahorse::Client::Response response} is a pageable response and is Enumerable. For details on usage see {Aws::PageableResponse PageableResponse}.
|
3225
|
+
#
|
3226
|
+
# @example Request syntax with placeholder values
|
3227
|
+
#
|
3228
|
+
# resp = client.list_queue_quick_connects({
|
3229
|
+
# instance_id: "InstanceId", # required
|
3230
|
+
# queue_id: "QueueId", # required
|
3231
|
+
# next_token: "NextToken",
|
3232
|
+
# max_results: 1,
|
3233
|
+
# })
|
3234
|
+
#
|
3235
|
+
# @example Response structure
|
3236
|
+
#
|
3237
|
+
# resp.next_token #=> String
|
3238
|
+
# resp.quick_connect_summary_list #=> Array
|
3239
|
+
# resp.quick_connect_summary_list[0].id #=> String
|
3240
|
+
# resp.quick_connect_summary_list[0].arn #=> String
|
3241
|
+
# resp.quick_connect_summary_list[0].name #=> String
|
3242
|
+
# resp.quick_connect_summary_list[0].quick_connect_type #=> String, one of "USER", "QUEUE", "PHONE_NUMBER"
|
3243
|
+
#
|
3244
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ListQueueQuickConnects AWS API Documentation
|
3245
|
+
#
|
3246
|
+
# @overload list_queue_quick_connects(params = {})
|
3247
|
+
# @param [Hash] params ({})
|
3248
|
+
def list_queue_quick_connects(params = {}, options = {})
|
3249
|
+
req = build_request(:list_queue_quick_connects, params)
|
3250
|
+
req.send_request(options)
|
3251
|
+
end
|
3252
|
+
|
2786
3253
|
# Provides information about the queues for the specified Amazon Connect
|
2787
3254
|
# instance.
|
2788
3255
|
#
|
@@ -2805,7 +3272,7 @@ module Aws::Connect
|
|
2805
3272
|
# results.
|
2806
3273
|
#
|
2807
3274
|
# @option params [Integer] :max_results
|
2808
|
-
# The
|
3275
|
+
# The maximum number of results to return per page.
|
2809
3276
|
#
|
2810
3277
|
# @return [Types::ListQueuesResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
2811
3278
|
#
|
@@ -2841,7 +3308,64 @@ module Aws::Connect
|
|
2841
3308
|
req.send_request(options)
|
2842
3309
|
end
|
2843
3310
|
|
2844
|
-
#
|
3311
|
+
# This API is in preview release for Amazon Connect and is subject to
|
3312
|
+
# change.
|
3313
|
+
#
|
3314
|
+
# Provides information about the quick connects for the specified Amazon
|
3315
|
+
# Connect instance.
|
3316
|
+
#
|
3317
|
+
# @option params [required, String] :instance_id
|
3318
|
+
# The identifier of the Amazon Connect instance.
|
3319
|
+
#
|
3320
|
+
# @option params [String] :next_token
|
3321
|
+
# The token for the next set of results. Use the value returned in the
|
3322
|
+
# previous response in the next request to retrieve the next set of
|
3323
|
+
# results.
|
3324
|
+
#
|
3325
|
+
# @option params [Integer] :max_results
|
3326
|
+
# The maximum number of results to return per page.
|
3327
|
+
#
|
3328
|
+
# @option params [Array<String>] :quick_connect_types
|
3329
|
+
# The type of quick connect. In the Amazon Connect console, when you
|
3330
|
+
# create a quick connect, you are prompted to assign one of the
|
3331
|
+
# following types: Agent (USER), External (PHONE\_NUMBER), or Queue
|
3332
|
+
# (QUEUE).
|
3333
|
+
#
|
3334
|
+
# @return [Types::ListQuickConnectsResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
3335
|
+
#
|
3336
|
+
# * {Types::ListQuickConnectsResponse#quick_connect_summary_list #quick_connect_summary_list} => Array<Types::QuickConnectSummary>
|
3337
|
+
# * {Types::ListQuickConnectsResponse#next_token #next_token} => String
|
3338
|
+
#
|
3339
|
+
# The returned {Seahorse::Client::Response response} is a pageable response and is Enumerable. For details on usage see {Aws::PageableResponse PageableResponse}.
|
3340
|
+
#
|
3341
|
+
# @example Request syntax with placeholder values
|
3342
|
+
#
|
3343
|
+
# resp = client.list_quick_connects({
|
3344
|
+
# instance_id: "InstanceId", # required
|
3345
|
+
# next_token: "NextToken",
|
3346
|
+
# max_results: 1,
|
3347
|
+
# quick_connect_types: ["USER"], # accepts USER, QUEUE, PHONE_NUMBER
|
3348
|
+
# })
|
3349
|
+
#
|
3350
|
+
# @example Response structure
|
3351
|
+
#
|
3352
|
+
# resp.quick_connect_summary_list #=> Array
|
3353
|
+
# resp.quick_connect_summary_list[0].id #=> String
|
3354
|
+
# resp.quick_connect_summary_list[0].arn #=> String
|
3355
|
+
# resp.quick_connect_summary_list[0].name #=> String
|
3356
|
+
# resp.quick_connect_summary_list[0].quick_connect_type #=> String, one of "USER", "QUEUE", "PHONE_NUMBER"
|
3357
|
+
# resp.next_token #=> String
|
3358
|
+
#
|
3359
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ListQuickConnects AWS API Documentation
|
3360
|
+
#
|
3361
|
+
# @overload list_quick_connects(params = {})
|
3362
|
+
# @param [Hash] params ({})
|
3363
|
+
def list_quick_connects(params = {}, options = {})
|
3364
|
+
req = build_request(:list_quick_connects, params)
|
3365
|
+
req.send_request(options)
|
3366
|
+
end
|
3367
|
+
|
3368
|
+
# Lists the queues associated with a routing profile.
|
2845
3369
|
#
|
2846
3370
|
# @option params [required, String] :instance_id
|
2847
3371
|
# The identifier of the Amazon Connect instance.
|
@@ -2855,7 +3379,7 @@ module Aws::Connect
|
|
2855
3379
|
# results.
|
2856
3380
|
#
|
2857
3381
|
# @option params [Integer] :max_results
|
2858
|
-
# The
|
3382
|
+
# The maximum number of results to return per page.
|
2859
3383
|
#
|
2860
3384
|
# @return [Types::ListRoutingProfileQueuesResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
2861
3385
|
#
|
@@ -2914,7 +3438,7 @@ module Aws::Connect
|
|
2914
3438
|
# results.
|
2915
3439
|
#
|
2916
3440
|
# @option params [Integer] :max_results
|
2917
|
-
# The
|
3441
|
+
# The maximum number of results to return per page.
|
2918
3442
|
#
|
2919
3443
|
# @return [Types::ListRoutingProfilesResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
2920
3444
|
#
|
@@ -2948,6 +3472,9 @@ module Aws::Connect
|
|
2948
3472
|
req.send_request(options)
|
2949
3473
|
end
|
2950
3474
|
|
3475
|
+
# This API is in preview release for Amazon Connect and is subject to
|
3476
|
+
# change.
|
3477
|
+
#
|
2951
3478
|
# Returns a paginated list of all security keys associated with the
|
2952
3479
|
# instance.
|
2953
3480
|
#
|
@@ -2960,7 +3487,7 @@ module Aws::Connect
|
|
2960
3487
|
# results.
|
2961
3488
|
#
|
2962
3489
|
# @option params [Integer] :max_results
|
2963
|
-
# The
|
3490
|
+
# The maximum number of results to return per page.
|
2964
3491
|
#
|
2965
3492
|
# @return [Types::ListSecurityKeysResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
2966
3493
|
#
|
@@ -3013,7 +3540,7 @@ module Aws::Connect
|
|
3013
3540
|
# results.
|
3014
3541
|
#
|
3015
3542
|
# @option params [Integer] :max_results
|
3016
|
-
# The
|
3543
|
+
# The maximum number of results to return per page.
|
3017
3544
|
#
|
3018
3545
|
# @return [Types::ListSecurityProfilesResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
3019
3546
|
#
|
@@ -3086,7 +3613,7 @@ module Aws::Connect
|
|
3086
3613
|
# This API is in preview release for Amazon Connect and is subject to
|
3087
3614
|
# change.
|
3088
3615
|
#
|
3089
|
-
#
|
3616
|
+
# Lists the use cases.
|
3090
3617
|
#
|
3091
3618
|
# @option params [required, String] :instance_id
|
3092
3619
|
# The identifier of the Amazon Connect instance.
|
@@ -3100,7 +3627,7 @@ module Aws::Connect
|
|
3100
3627
|
# results.
|
3101
3628
|
#
|
3102
3629
|
# @option params [Integer] :max_results
|
3103
|
-
# The
|
3630
|
+
# The maximum number of results to return per page.
|
3104
3631
|
#
|
3105
3632
|
# @return [Types::ListUseCasesResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
3106
3633
|
#
|
@@ -3154,7 +3681,7 @@ module Aws::Connect
|
|
3154
3681
|
# results.
|
3155
3682
|
#
|
3156
3683
|
# @option params [Integer] :max_results
|
3157
|
-
# The
|
3684
|
+
# The maximum number of results to return per page.
|
3158
3685
|
#
|
3159
3686
|
# @return [Types::ListUserHierarchyGroupsResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
3160
3687
|
#
|
@@ -3200,7 +3727,7 @@ module Aws::Connect
|
|
3200
3727
|
# results.
|
3201
3728
|
#
|
3202
3729
|
# @option params [Integer] :max_results
|
3203
|
-
# The
|
3730
|
+
# The maximum number of results to return per page.
|
3204
3731
|
#
|
3205
3732
|
# @return [Types::ListUsersResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
3206
3733
|
#
|
@@ -3273,7 +3800,7 @@ module Aws::Connect
|
|
3273
3800
|
# from the [CreateParticipantConnection][1] API in the Amazon Connect
|
3274
3801
|
# Participant Service.
|
3275
3802
|
#
|
3276
|
-
# When a new chat contact is successfully created, clients
|
3803
|
+
# When a new chat contact is successfully created, clients must
|
3277
3804
|
# subscribe to the participant’s connection for the created chat within
|
3278
3805
|
# 5 minutes. This is achieved by invoking
|
3279
3806
|
# [CreateParticipantConnection][1] with WEBSOCKET and
|
@@ -3287,8 +3814,8 @@ module Aws::Connect
|
|
3287
3814
|
# * The [quota for concurrent active chats][2] is exceeded. Active chat
|
3288
3815
|
# throttling returns a `LimitExceededException`.
|
3289
3816
|
#
|
3290
|
-
# For more information about
|
3291
|
-
#
|
3817
|
+
# For more information about chat, see [Chat][3] in the *Amazon Connect
|
3818
|
+
# Administrator Guide*.
|
3292
3819
|
#
|
3293
3820
|
#
|
3294
3821
|
#
|
@@ -3311,7 +3838,7 @@ module Aws::Connect
|
|
3311
3838
|
#
|
3312
3839
|
# @option params [Hash<String,String>] :attributes
|
3313
3840
|
# A custom key-value pair using an attribute map. The attributes are
|
3314
|
-
# standard Amazon Connect attributes
|
3841
|
+
# standard Amazon Connect attributes. They can be accessed in contact
|
3315
3842
|
# flows just like any other contact attributes.
|
3316
3843
|
#
|
3317
3844
|
# There can be up to 32,768 UTF-8 bytes across all key-value pairs per
|
@@ -3370,7 +3897,7 @@ module Aws::Connect
|
|
3370
3897
|
req.send_request(options)
|
3371
3898
|
end
|
3372
3899
|
|
3373
|
-
#
|
3900
|
+
# Starts recording the contact when the agent joins the call.
|
3374
3901
|
# StartContactRecording is a one-time action. For example, if you use
|
3375
3902
|
# StopContactRecording to stop recording an ongoing call, you can't use
|
3376
3903
|
# StartContactRecording to restart it. For scenarios where the recording
|
@@ -3398,7 +3925,7 @@ module Aws::Connect
|
|
3398
3925
|
# associated with the first interaction with the contact center.
|
3399
3926
|
#
|
3400
3927
|
# @option params [required, Types::VoiceRecordingConfiguration] :voice_recording_configuration
|
3401
|
-
#
|
3928
|
+
# The person being recorded.
|
3402
3929
|
#
|
3403
3930
|
# @return [Struct] Returns an empty {Seahorse::Client::Response response}.
|
3404
3931
|
#
|
@@ -3422,16 +3949,16 @@ module Aws::Connect
|
|
3422
3949
|
req.send_request(options)
|
3423
3950
|
end
|
3424
3951
|
|
3425
|
-
#
|
3426
|
-
#
|
3427
|
-
#
|
3952
|
+
# Places an outbound call to a contact, and then initiates the contact
|
3953
|
+
# flow. It performs the actions in the contact flow that's specified
|
3954
|
+
# (in `ContactFlowId`).
|
3428
3955
|
#
|
3429
|
-
# Agents
|
3430
|
-
#
|
3431
|
-
# contact, and then puts the contact in queue,
|
3432
|
-
#
|
3956
|
+
# Agents do not initiate the outbound API, which means that they do not
|
3957
|
+
# dial the contact. If the contact flow places an outbound call to a
|
3958
|
+
# contact, and then puts the contact in queue, the call is then routed
|
3959
|
+
# to the agent, like any other inbound case.
|
3433
3960
|
#
|
3434
|
-
# There is a 60
|
3961
|
+
# There is a 60-second dialing timeout for this operation. If the call
|
3435
3962
|
# is not connected after 60 seconds, it fails.
|
3436
3963
|
#
|
3437
3964
|
# <note markdown="1"> UK numbers with a 447 prefix are not allowed by default. Before you
|
@@ -3630,7 +4157,7 @@ module Aws::Connect
|
|
3630
4157
|
req.send_request(options)
|
3631
4158
|
end
|
3632
4159
|
|
3633
|
-
#
|
4160
|
+
# Stops recording a call when a contact is being recorded.
|
3634
4161
|
# StopContactRecording is a one-time action. If you use
|
3635
4162
|
# StopContactRecording to stop recording an ongoing call, you can't use
|
3636
4163
|
# StartContactRecording to restart it. For scenarios where the recording
|
@@ -3710,8 +4237,8 @@ module Aws::Connect
|
|
3710
4237
|
|
3711
4238
|
# Adds the specified tags to the specified resource.
|
3712
4239
|
#
|
3713
|
-
# The supported resource types are users, routing profiles,
|
3714
|
-
# flows.
|
4240
|
+
# The supported resource types are users, routing profiles, queues,
|
4241
|
+
# quick connects, and contact flows.
|
3715
4242
|
#
|
3716
4243
|
# For sample policies that use tags, see [Amazon Connect Identity-Based
|
3717
4244
|
# Policy Examples][1] in the *Amazon Connect Administrator Guide*.
|
@@ -3777,25 +4304,26 @@ module Aws::Connect
|
|
3777
4304
|
# specified contact.
|
3778
4305
|
#
|
3779
4306
|
# You can add or update attributes for both ongoing and completed
|
3780
|
-
# contacts. For example,
|
3781
|
-
#
|
3782
|
-
# about steps that the agent took during the call that
|
3783
|
-
#
|
3784
|
-
#
|
4307
|
+
# contacts. For example, while the call is active, you can update the
|
4308
|
+
# customer's name or the reason the customer called. You can add notes
|
4309
|
+
# about steps that the agent took during the call that display to the
|
4310
|
+
# next agent that takes the call. You can also update attributes for a
|
4311
|
+
# contact using data from your CRM application and save the data with
|
3785
4312
|
# the contact in Amazon Connect. You could also flag calls for
|
3786
|
-
# additional analysis, such as legal review or
|
4313
|
+
# additional analysis, such as legal review or to identify abusive
|
3787
4314
|
# callers.
|
3788
4315
|
#
|
3789
4316
|
# Contact attributes are available in Amazon Connect for 24 months, and
|
3790
4317
|
# are then deleted.
|
3791
4318
|
#
|
3792
4319
|
# **Important:** You cannot use the operation to update attributes for
|
3793
|
-
# contacts that occurred prior to the release of the API,
|
3794
|
-
# 2018. You can update attributes only for contacts that
|
3795
|
-
# the release of the API. If you attempt to update
|
3796
|
-
# contact that occurred prior to the release of the
|
3797
|
-
# returned. This applies also to queued callbacks
|
3798
|
-
# prior to the release of the API but are still
|
4320
|
+
# contacts that occurred prior to the release of the API, which was
|
4321
|
+
# September 12, 2018. You can update attributes only for contacts that
|
4322
|
+
# started after the release of the API. If you attempt to update
|
4323
|
+
# attributes for a contact that occurred prior to the release of the
|
4324
|
+
# API, a 400 error is returned. This applies also to queued callbacks
|
4325
|
+
# that were initiated prior to the release of the API but are still
|
4326
|
+
# active in your instance.
|
3799
4327
|
#
|
3800
4328
|
# @option params [required, String] :initial_contact_id
|
3801
4329
|
# The identifier of the contact. This is the identifier of the contact
|
@@ -4014,6 +4542,268 @@ module Aws::Connect
|
|
4014
4542
|
req.send_request(options)
|
4015
4543
|
end
|
4016
4544
|
|
4545
|
+
# This API is in preview release for Amazon Connect and is subject to
|
4546
|
+
# change.
|
4547
|
+
#
|
4548
|
+
# Updates the hours of operation for the specified queue.
|
4549
|
+
#
|
4550
|
+
# @option params [required, String] :instance_id
|
4551
|
+
# The identifier of the Amazon Connect instance.
|
4552
|
+
#
|
4553
|
+
# @option params [required, String] :queue_id
|
4554
|
+
# The identifier for the queue.
|
4555
|
+
#
|
4556
|
+
# @option params [required, String] :hours_of_operation_id
|
4557
|
+
# The identifier for the hours of operation.
|
4558
|
+
#
|
4559
|
+
# @return [Struct] Returns an empty {Seahorse::Client::Response response}.
|
4560
|
+
#
|
4561
|
+
# @example Request syntax with placeholder values
|
4562
|
+
#
|
4563
|
+
# resp = client.update_queue_hours_of_operation({
|
4564
|
+
# instance_id: "InstanceId", # required
|
4565
|
+
# queue_id: "QueueId", # required
|
4566
|
+
# hours_of_operation_id: "HoursOfOperationId", # required
|
4567
|
+
# })
|
4568
|
+
#
|
4569
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/UpdateQueueHoursOfOperation AWS API Documentation
|
4570
|
+
#
|
4571
|
+
# @overload update_queue_hours_of_operation(params = {})
|
4572
|
+
# @param [Hash] params ({})
|
4573
|
+
def update_queue_hours_of_operation(params = {}, options = {})
|
4574
|
+
req = build_request(:update_queue_hours_of_operation, params)
|
4575
|
+
req.send_request(options)
|
4576
|
+
end
|
4577
|
+
|
4578
|
+
# This API is in preview release for Amazon Connect and is subject to
|
4579
|
+
# change.
|
4580
|
+
#
|
4581
|
+
# Updates the maximum number of contacts allowed in a queue before it is
|
4582
|
+
# considered full.
|
4583
|
+
#
|
4584
|
+
# @option params [required, String] :instance_id
|
4585
|
+
# The identifier of the Amazon Connect instance.
|
4586
|
+
#
|
4587
|
+
# @option params [required, String] :queue_id
|
4588
|
+
# The identifier for the queue.
|
4589
|
+
#
|
4590
|
+
# @option params [required, Integer] :max_contacts
|
4591
|
+
# The maximum number of contacts that can be in the queue before it is
|
4592
|
+
# considered full.
|
4593
|
+
#
|
4594
|
+
# @return [Struct] Returns an empty {Seahorse::Client::Response response}.
|
4595
|
+
#
|
4596
|
+
# @example Request syntax with placeholder values
|
4597
|
+
#
|
4598
|
+
# resp = client.update_queue_max_contacts({
|
4599
|
+
# instance_id: "InstanceId", # required
|
4600
|
+
# queue_id: "QueueId", # required
|
4601
|
+
# max_contacts: 1, # required
|
4602
|
+
# })
|
4603
|
+
#
|
4604
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/UpdateQueueMaxContacts AWS API Documentation
|
4605
|
+
#
|
4606
|
+
# @overload update_queue_max_contacts(params = {})
|
4607
|
+
# @param [Hash] params ({})
|
4608
|
+
def update_queue_max_contacts(params = {}, options = {})
|
4609
|
+
req = build_request(:update_queue_max_contacts, params)
|
4610
|
+
req.send_request(options)
|
4611
|
+
end
|
4612
|
+
|
4613
|
+
# This API is in preview release for Amazon Connect and is subject to
|
4614
|
+
# change.
|
4615
|
+
#
|
4616
|
+
# Updates the name and description of a queue. At least `Name` or
|
4617
|
+
# `Description` must be provided.
|
4618
|
+
#
|
4619
|
+
# @option params [required, String] :instance_id
|
4620
|
+
# The identifier of the Amazon Connect instance.
|
4621
|
+
#
|
4622
|
+
# @option params [required, String] :queue_id
|
4623
|
+
# The identifier for the queue.
|
4624
|
+
#
|
4625
|
+
# @option params [String] :name
|
4626
|
+
# The name of the queue.
|
4627
|
+
#
|
4628
|
+
# @option params [String] :description
|
4629
|
+
# The description of the queue.
|
4630
|
+
#
|
4631
|
+
# @return [Struct] Returns an empty {Seahorse::Client::Response response}.
|
4632
|
+
#
|
4633
|
+
# @example Request syntax with placeholder values
|
4634
|
+
#
|
4635
|
+
# resp = client.update_queue_name({
|
4636
|
+
# instance_id: "InstanceId", # required
|
4637
|
+
# queue_id: "QueueId", # required
|
4638
|
+
# name: "CommonNameLength127",
|
4639
|
+
# description: "QueueDescription",
|
4640
|
+
# })
|
4641
|
+
#
|
4642
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/UpdateQueueName AWS API Documentation
|
4643
|
+
#
|
4644
|
+
# @overload update_queue_name(params = {})
|
4645
|
+
# @param [Hash] params ({})
|
4646
|
+
def update_queue_name(params = {}, options = {})
|
4647
|
+
req = build_request(:update_queue_name, params)
|
4648
|
+
req.send_request(options)
|
4649
|
+
end
|
4650
|
+
|
4651
|
+
# This API is in preview release for Amazon Connect and is subject to
|
4652
|
+
# change.
|
4653
|
+
#
|
4654
|
+
# Updates the outbound caller ID name, number, and outbound whisper flow
|
4655
|
+
# for a specified queue.
|
4656
|
+
#
|
4657
|
+
# @option params [required, String] :instance_id
|
4658
|
+
# The identifier of the Amazon Connect instance.
|
4659
|
+
#
|
4660
|
+
# @option params [required, String] :queue_id
|
4661
|
+
# The identifier for the queue.
|
4662
|
+
#
|
4663
|
+
# @option params [required, Types::OutboundCallerConfig] :outbound_caller_config
|
4664
|
+
# The outbound caller ID name, number, and outbound whisper flow.
|
4665
|
+
#
|
4666
|
+
# @return [Struct] Returns an empty {Seahorse::Client::Response response}.
|
4667
|
+
#
|
4668
|
+
# @example Request syntax with placeholder values
|
4669
|
+
#
|
4670
|
+
# resp = client.update_queue_outbound_caller_config({
|
4671
|
+
# instance_id: "InstanceId", # required
|
4672
|
+
# queue_id: "QueueId", # required
|
4673
|
+
# outbound_caller_config: { # required
|
4674
|
+
# outbound_caller_id_name: "OutboundCallerIdName",
|
4675
|
+
# outbound_caller_id_number_id: "PhoneNumberId",
|
4676
|
+
# outbound_flow_id: "ContactFlowId",
|
4677
|
+
# },
|
4678
|
+
# })
|
4679
|
+
#
|
4680
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/UpdateQueueOutboundCallerConfig AWS API Documentation
|
4681
|
+
#
|
4682
|
+
# @overload update_queue_outbound_caller_config(params = {})
|
4683
|
+
# @param [Hash] params ({})
|
4684
|
+
def update_queue_outbound_caller_config(params = {}, options = {})
|
4685
|
+
req = build_request(:update_queue_outbound_caller_config, params)
|
4686
|
+
req.send_request(options)
|
4687
|
+
end
|
4688
|
+
|
4689
|
+
# This API is in preview release for Amazon Connect and is subject to
|
4690
|
+
# change.
|
4691
|
+
#
|
4692
|
+
# Updates the status of the queue.
|
4693
|
+
#
|
4694
|
+
# @option params [required, String] :instance_id
|
4695
|
+
# The identifier of the Amazon Connect instance.
|
4696
|
+
#
|
4697
|
+
# @option params [required, String] :queue_id
|
4698
|
+
# The identifier for the queue.
|
4699
|
+
#
|
4700
|
+
# @option params [required, String] :status
|
4701
|
+
# The status of the queue.
|
4702
|
+
#
|
4703
|
+
# @return [Struct] Returns an empty {Seahorse::Client::Response response}.
|
4704
|
+
#
|
4705
|
+
# @example Request syntax with placeholder values
|
4706
|
+
#
|
4707
|
+
# resp = client.update_queue_status({
|
4708
|
+
# instance_id: "InstanceId", # required
|
4709
|
+
# queue_id: "QueueId", # required
|
4710
|
+
# status: "ENABLED", # required, accepts ENABLED, DISABLED
|
4711
|
+
# })
|
4712
|
+
#
|
4713
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/UpdateQueueStatus AWS API Documentation
|
4714
|
+
#
|
4715
|
+
# @overload update_queue_status(params = {})
|
4716
|
+
# @param [Hash] params ({})
|
4717
|
+
def update_queue_status(params = {}, options = {})
|
4718
|
+
req = build_request(:update_queue_status, params)
|
4719
|
+
req.send_request(options)
|
4720
|
+
end
|
4721
|
+
|
4722
|
+
# This API is in preview release for Amazon Connect and is subject to
|
4723
|
+
# change.
|
4724
|
+
#
|
4725
|
+
# Updates the configuration settings for the specified quick connect.
|
4726
|
+
#
|
4727
|
+
# @option params [required, String] :instance_id
|
4728
|
+
# The identifier of the Amazon Connect instance.
|
4729
|
+
#
|
4730
|
+
# @option params [required, String] :quick_connect_id
|
4731
|
+
# The identifier for the quick connect.
|
4732
|
+
#
|
4733
|
+
# @option params [required, Types::QuickConnectConfig] :quick_connect_config
|
4734
|
+
# Information about the configuration settings for the quick connect.
|
4735
|
+
#
|
4736
|
+
# @return [Struct] Returns an empty {Seahorse::Client::Response response}.
|
4737
|
+
#
|
4738
|
+
# @example Request syntax with placeholder values
|
4739
|
+
#
|
4740
|
+
# resp = client.update_quick_connect_config({
|
4741
|
+
# instance_id: "InstanceId", # required
|
4742
|
+
# quick_connect_id: "QuickConnectId", # required
|
4743
|
+
# quick_connect_config: { # required
|
4744
|
+
# quick_connect_type: "USER", # required, accepts USER, QUEUE, PHONE_NUMBER
|
4745
|
+
# user_config: {
|
4746
|
+
# user_id: "UserId", # required
|
4747
|
+
# contact_flow_id: "ContactFlowId", # required
|
4748
|
+
# },
|
4749
|
+
# queue_config: {
|
4750
|
+
# queue_id: "QueueId", # required
|
4751
|
+
# contact_flow_id: "ContactFlowId", # required
|
4752
|
+
# },
|
4753
|
+
# phone_config: {
|
4754
|
+
# phone_number: "PhoneNumber", # required
|
4755
|
+
# },
|
4756
|
+
# },
|
4757
|
+
# })
|
4758
|
+
#
|
4759
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/UpdateQuickConnectConfig AWS API Documentation
|
4760
|
+
#
|
4761
|
+
# @overload update_quick_connect_config(params = {})
|
4762
|
+
# @param [Hash] params ({})
|
4763
|
+
def update_quick_connect_config(params = {}, options = {})
|
4764
|
+
req = build_request(:update_quick_connect_config, params)
|
4765
|
+
req.send_request(options)
|
4766
|
+
end
|
4767
|
+
|
4768
|
+
# This API is in preview release for Amazon Connect and is subject to
|
4769
|
+
# change.
|
4770
|
+
#
|
4771
|
+
# Updates the name and description of a quick connect. The request
|
4772
|
+
# accepts the following data in JSON format. At least `Name` or
|
4773
|
+
# `Description` must be provided.
|
4774
|
+
#
|
4775
|
+
# @option params [required, String] :instance_id
|
4776
|
+
# The identifier of the Amazon Connect instance.
|
4777
|
+
#
|
4778
|
+
# @option params [required, String] :quick_connect_id
|
4779
|
+
# The identifier for the quick connect.
|
4780
|
+
#
|
4781
|
+
# @option params [String] :name
|
4782
|
+
# The name of the quick connect.
|
4783
|
+
#
|
4784
|
+
# @option params [String] :description
|
4785
|
+
# The description of the quick connect.
|
4786
|
+
#
|
4787
|
+
# @return [Struct] Returns an empty {Seahorse::Client::Response response}.
|
4788
|
+
#
|
4789
|
+
# @example Request syntax with placeholder values
|
4790
|
+
#
|
4791
|
+
# resp = client.update_quick_connect_name({
|
4792
|
+
# instance_id: "InstanceId", # required
|
4793
|
+
# quick_connect_id: "QuickConnectId", # required
|
4794
|
+
# name: "QuickConnectName",
|
4795
|
+
# description: "QuickConnectDescription",
|
4796
|
+
# })
|
4797
|
+
#
|
4798
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/UpdateQuickConnectName AWS API Documentation
|
4799
|
+
#
|
4800
|
+
# @overload update_quick_connect_name(params = {})
|
4801
|
+
# @param [Hash] params ({})
|
4802
|
+
def update_quick_connect_name(params = {}, options = {})
|
4803
|
+
req = build_request(:update_quick_connect_name, params)
|
4804
|
+
req.send_request(options)
|
4805
|
+
end
|
4806
|
+
|
4017
4807
|
# Updates the channels that agents can handle in the Contact Control
|
4018
4808
|
# Panel (CCP) for a routing profile.
|
4019
4809
|
#
|
@@ -4024,7 +4814,8 @@ module Aws::Connect
|
|
4024
4814
|
# The identifier of the routing profile.
|
4025
4815
|
#
|
4026
4816
|
# @option params [required, Array<Types::MediaConcurrency>] :media_concurrencies
|
4027
|
-
# The channels agents can handle in the Contact Control Panel
|
4817
|
+
# The channels that agents can handle in the Contact Control Panel
|
4818
|
+
# (CCP).
|
4028
4819
|
#
|
4029
4820
|
# @return [Struct] Returns an empty {Seahorse::Client::Response response}.
|
4030
4821
|
#
|
@@ -4264,14 +5055,13 @@ module Aws::Connect
|
|
4264
5055
|
|
4265
5056
|
# Updates the identity information for the specified user.
|
4266
5057
|
#
|
4267
|
-
#
|
4268
|
-
#
|
4269
|
-
#
|
4270
|
-
#
|
4271
|
-
#
|
4272
|
-
#
|
4273
|
-
#
|
4274
|
-
# *Amazon Connect Administrator Guide*.
|
5058
|
+
# We strongly recommend limiting who has the ability to invoke
|
5059
|
+
# `UpdateUserIdentityInfo`. Someone with that ability can change the
|
5060
|
+
# login credentials of other users by changing their email address. This
|
5061
|
+
# poses a security risk to your organization. They can change the email
|
5062
|
+
# address of a user to the attacker's email address, and then reset the
|
5063
|
+
# password through email. For more information, see [Best Practices for
|
5064
|
+
# Security Profiles][1] in the *Amazon Connect Administrator Guide*.
|
4275
5065
|
#
|
4276
5066
|
#
|
4277
5067
|
#
|
@@ -4417,7 +5207,7 @@ module Aws::Connect
|
|
4417
5207
|
params: params,
|
4418
5208
|
config: config)
|
4419
5209
|
context[:gem_name] = 'aws-sdk-connect'
|
4420
|
-
context[:gem_version] = '1.
|
5210
|
+
context[:gem_version] = '1.42.0'
|
4421
5211
|
Seahorse::Client::Request.new(handlers, context)
|
4422
5212
|
end
|
4423
5213
|
|