aws-sdk-connect 1.37.0 → 1.42.0

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
@@ -3,7 +3,7 @@
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  # WARNING ABOUT GENERATED CODE
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  #
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  # This file is generated. See the contributing guide for more information:
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- # https://github.com/aws/aws-sdk-ruby/blob/master/CONTRIBUTING.md
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+ # https://github.com/aws/aws-sdk-ruby/blob/version-3/CONTRIBUTING.md
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  #
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  # WARNING ABOUT GENERATED CODE
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@@ -327,6 +327,9 @@ module Aws::Connect
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  # @!group API Operations
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+ # This API is in preview release for Amazon Connect and is subject to
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+ # change.
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+ #
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  # Associates an approved origin to an Amazon Connect instance.
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  #
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  # @option params [required, String] :instance_id
@@ -353,6 +356,9 @@ module Aws::Connect
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  req.send_request(options)
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  end
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+ # This API is in preview release for Amazon Connect and is subject to
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+ # change.
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+ #
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  # Associates a storage resource type for the first time. You can only
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  # associate one type of storage configuration in a single call. This
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  # means, for example, that you can't define an instance with multiple
@@ -360,8 +366,8 @@ module Aws::Connect
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  #
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  # This API does not create a resource that doesn't exist. It only
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  # associates it to the instance. Ensure that the resource being
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- # specified in the storage configuration, like an Amazon S3 bucket,
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- # exists when being used for association.
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+ # specified in the storage configuration, like an S3 bucket, exists when
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+ # being used for association.
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  #
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  # @option params [required, String] :instance_id
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  # The identifier of the Amazon Connect instance.
@@ -422,6 +428,9 @@ module Aws::Connect
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  req.send_request(options)
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  end
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+ # This API is in preview release for Amazon Connect and is subject to
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+ # change.
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+ #
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  # Allows the specified Amazon Connect instance to access the specified
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  # Lambda function.
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  #
@@ -450,6 +459,9 @@ module Aws::Connect
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  req.send_request(options)
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  end
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+ # This API is in preview release for Amazon Connect and is subject to
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+ # change.
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+ #
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  # Allows the specified Amazon Connect instance to access the specified
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  # Amazon Lex bot.
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  #
@@ -480,6 +492,39 @@ module Aws::Connect
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  req.send_request(options)
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  end
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+ # This API is in preview release for Amazon Connect and is subject to
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+ # change.
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+ #
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+ # Associates a set of quick connects with a queue.
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+ #
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+ # @option params [required, String] :instance_id
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+ # The identifier of the Amazon Connect instance.
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+ #
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+ # @option params [required, String] :queue_id
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+ # The identifier for the queue.
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+ #
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+ # @option params [required, Array<String>] :quick_connect_ids
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+ # The quick connects to associate with this queue.
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+ #
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+ # @return [Struct] Returns an empty {Seahorse::Client::Response response}.
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+ #
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+ # @example Request syntax with placeholder values
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+ #
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+ # resp = client.associate_queue_quick_connects({
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+ # instance_id: "InstanceId", # required
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+ # queue_id: "QueueId", # required
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+ # quick_connect_ids: ["QuickConnectId"], # required
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+ # })
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+ #
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+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/AssociateQueueQuickConnects AWS API Documentation
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+ #
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+ # @overload associate_queue_quick_connects(params = {})
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+ # @param [Hash] params ({})
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+ def associate_queue_quick_connects(params = {}, options = {})
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+ req = build_request(:associate_queue_quick_connects, params)
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+ req.send_request(options)
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+ end
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+
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  # Associates a set of queues with a routing profile.
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  #
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  # @option params [required, String] :instance_id
@@ -519,6 +564,9 @@ module Aws::Connect
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  req.send_request(options)
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  end
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+ # This API is in preview release for Amazon Connect and is subject to
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+ # change.
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+ #
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  # Associates a security key to the instance.
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  #
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  # @option params [required, String] :instance_id
@@ -620,9 +668,9 @@ module Aws::Connect
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  # change.
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  #
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  # Initiates an Amazon Connect instance with all the supported channels
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- # enabled. It does not attach any storage (such as Amazon S3, or
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- # Kinesis) or allow for any configurations on features such as Contact
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- # Lens for Amazon Connect.
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+ # enabled. It does not attach any storage, such as Amazon Simple Storage
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+ # Service (Amazon S3) or Amazon Kinesis. It also does not allow for any
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+ # configurations on features, such as Contact Lens for Amazon Connect.
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  #
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  # @option params [String] :client_token
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  # The idempotency token.
@@ -637,10 +685,10 @@ module Aws::Connect
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  # The identifier for the directory.
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  #
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  # @option params [required, Boolean] :inbound_calls_enabled
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- # Whether your contact center handles incoming contacts.
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+ # Your contact center handles incoming contacts.
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  #
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  # @option params [required, Boolean] :outbound_calls_enabled
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- # Whether your contact center allows outbound calls.
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+ # Your contact center allows outbound calls.
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  #
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  # @return [Types::CreateInstanceResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
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  #
@@ -675,7 +723,7 @@ module Aws::Connect
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  # This API is in preview release for Amazon Connect and is subject to
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  # change.
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  #
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- # Create an AppIntegration association with anAmazon Connect instance.
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+ # Create an AppIntegration association with an Amazon Connect instance.
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  #
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  # @option params [required, String] :instance_id
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  # The identifier of the Amazon Connect instance.
@@ -725,6 +773,138 @@ module Aws::Connect
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  req.send_request(options)
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  end
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+ # This API is in preview release for Amazon Connect and is subject to
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+ # change.
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+ #
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+ # Creates a new queue for the specified Amazon Connect instance.
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+ #
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+ # @option params [required, String] :instance_id
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+ # The identifier of the Amazon Connect instance.
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+ #
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+ # @option params [required, String] :name
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+ # The name of the queue.
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+ #
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+ # @option params [String] :description
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+ # The description of the queue.
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+ #
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+ # @option params [Types::OutboundCallerConfig] :outbound_caller_config
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+ # The outbound caller ID name, number, and outbound whisper flow.
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+ #
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+ # @option params [required, String] :hours_of_operation_id
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+ # The identifier for the hours of operation.
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+ #
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+ # @option params [Integer] :max_contacts
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+ # The maximum number of contacts that can be in the queue before it is
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+ # considered full.
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+ #
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+ # @option params [Array<String>] :quick_connect_ids
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+ # The quick connects available to agents who are working the queue.
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+ #
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+ # @option params [Hash<String,String>] :tags
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+ # One or more tags.
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+ #
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+ # @return [Types::CreateQueueResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
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+ #
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+ # * {Types::CreateQueueResponse#queue_arn #queue_arn} => String
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+ # * {Types::CreateQueueResponse#queue_id #queue_id} => String
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+ #
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+ # @example Request syntax with placeholder values
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+ #
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+ # resp = client.create_queue({
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+ # instance_id: "InstanceId", # required
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+ # name: "CommonNameLength127", # required
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+ # description: "QueueDescription",
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+ # outbound_caller_config: {
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+ # outbound_caller_id_name: "OutboundCallerIdName",
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+ # outbound_caller_id_number_id: "PhoneNumberId",
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+ # outbound_flow_id: "ContactFlowId",
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+ # },
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+ # hours_of_operation_id: "HoursOfOperationId", # required
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+ # max_contacts: 1,
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+ # quick_connect_ids: ["QuickConnectId"],
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+ # tags: {
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+ # "TagKey" => "TagValue",
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+ # },
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+ # })
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+ #
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+ # @example Response structure
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+ #
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+ # resp.queue_arn #=> String
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+ # resp.queue_id #=> String
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+ #
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+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/CreateQueue AWS API Documentation
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+ #
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+ # @overload create_queue(params = {})
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+ # @param [Hash] params ({})
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+ def create_queue(params = {}, options = {})
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+ req = build_request(:create_queue, params)
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+ req.send_request(options)
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+ end
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+
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+ # This API is in preview release for Amazon Connect and is subject to
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+ # change.
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+ #
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+ # Creates a quick connect for the specified Amazon Connect instance.
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+ #
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+ # @option params [required, String] :instance_id
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+ # The identifier of the Amazon Connect instance.
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+ #
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+ # @option params [required, String] :name
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+ # The name of the quick connect.
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+ #
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+ # @option params [String] :description
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+ # The description of the quick connect.
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+ #
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+ # @option params [required, Types::QuickConnectConfig] :quick_connect_config
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+ # Configuration settings for the quick connect.
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+ #
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+ # @option params [Hash<String,String>] :tags
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+ # One or more tags.
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+ #
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+ # @return [Types::CreateQuickConnectResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
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+ #
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+ # * {Types::CreateQuickConnectResponse#quick_connect_arn #quick_connect_arn} => String
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+ # * {Types::CreateQuickConnectResponse#quick_connect_id #quick_connect_id} => String
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+ #
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+ # @example Request syntax with placeholder values
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+ #
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+ # resp = client.create_quick_connect({
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+ # instance_id: "InstanceId", # required
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+ # name: "QuickConnectName", # required
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+ # description: "QuickConnectDescription",
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+ # quick_connect_config: { # required
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+ # quick_connect_type: "USER", # required, accepts USER, QUEUE, PHONE_NUMBER
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+ # user_config: {
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+ # user_id: "UserId", # required
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+ # contact_flow_id: "ContactFlowId", # required
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+ # },
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+ # queue_config: {
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+ # queue_id: "QueueId", # required
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+ # contact_flow_id: "ContactFlowId", # required
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+ # },
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+ # phone_config: {
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+ # phone_number: "PhoneNumber", # required
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+ # },
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+ # },
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+ # tags: {
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+ # "TagKey" => "TagValue",
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+ # },
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+ # })
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+ #
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+ # @example Response structure
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+ #
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+ # resp.quick_connect_arn #=> String
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+ # resp.quick_connect_id #=> String
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+ #
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+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/CreateQuickConnect AWS API Documentation
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+ #
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+ # @overload create_quick_connect(params = {})
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+ # @param [Hash] params ({})
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+ def create_quick_connect(params = {}, options = {})
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+ req = build_request(:create_quick_connect, params)
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+ req.send_request(options)
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+ end
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+
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  # Creates a new routing profile.
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  #
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  # @option params [required, String] :instance_id
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  #
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  # @option params [Array<Types::RoutingProfileQueueConfig>] :queue_configs
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  # The inbound queues associated with the routing profile. If no queue is
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- # added, the agent can only make outbound calls.
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+ # added, the agent can make only outbound calls.
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  #
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  # @option params [required, Array<Types::MediaConcurrency>] :media_concurrencies
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- # The channels agents can handle in the Contact Control Panel (CCP) for
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- # this routing profile.
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+ # The channels that agents can handle in the Contact Control Panel (CCP)
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+ # for this routing profile.
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  #
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  # @option params [Hash<String,String>] :tags
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  # One or more tags.
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  req.send_request(options)
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  end
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+ # This API is in preview release for Amazon Connect and is subject to
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+ # change.
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+ #
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+ # Deletes a quick connect.
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+ #
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+ # @option params [required, String] :instance_id
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+ # The identifier of the Amazon Connect instance.
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+ #
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+ # @option params [required, String] :quick_connect_id
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+ # The identifier for the quick connect.
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+ #
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+ # @return [Struct] Returns an empty {Seahorse::Client::Response response}.
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+ #
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+ # @example Request syntax with placeholder values
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+ #
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+ # resp = client.delete_quick_connect({
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+ # instance_id: "InstanceId", # required
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+ # quick_connect_id: "QuickConnectId", # required
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+ # })
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+ #
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+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/DeleteQuickConnect AWS API Documentation
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+ #
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+ # @overload delete_quick_connect(params = {})
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+ # @param [Hash] params ({})
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+ def delete_quick_connect(params = {}, options = {})
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+ req = build_request(:delete_quick_connect, params)
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+ req.send_request(options)
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+ end
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+
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  # This API is in preview release for Amazon Connect and is subject to
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  # change.
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  #
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  req.send_request(options)
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  end
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+ # This API is in preview release for Amazon Connect and is subject to
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+ # change.
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+ #
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+ # Describes the hours of operation.
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+ #
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+ # @option params [required, String] :instance_id
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+ # The identifier of the Amazon Connect instance.
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+ #
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+ # @option params [required, String] :hours_of_operation_id
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+ # The identifier for the hours of operation.
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+ #
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+ # @return [Types::DescribeHoursOfOperationResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
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+ #
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+ # * {Types::DescribeHoursOfOperationResponse#hours_of_operation #hours_of_operation} => Types::HoursOfOperation
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+ #
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+ # @example Request syntax with placeholder values
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+ #
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+ # resp = client.describe_hours_of_operation({
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+ # instance_id: "InstanceId", # required
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+ # hours_of_operation_id: "HoursOfOperationId", # required
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+ # })
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+ #
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+ # @example Response structure
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+ #
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+ # resp.hours_of_operation.hours_of_operation_id #=> String
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+ # resp.hours_of_operation.hours_of_operation_arn #=> String
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+ # resp.hours_of_operation.name #=> String
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+ # resp.hours_of_operation.description #=> String
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+ # resp.hours_of_operation.time_zone #=> String
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+ # resp.hours_of_operation.config #=> Array
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+ # resp.hours_of_operation.config[0].day #=> String, one of "SUNDAY", "MONDAY", "TUESDAY", "WEDNESDAY", "THURSDAY", "FRIDAY", "SATURDAY"
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+ # resp.hours_of_operation.config[0].start_time.hours #=> Integer
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+ # resp.hours_of_operation.config[0].start_time.minutes #=> Integer
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+ # resp.hours_of_operation.config[0].end_time.hours #=> Integer
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+ # resp.hours_of_operation.config[0].end_time.minutes #=> Integer
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+ # resp.hours_of_operation.tags #=> Hash
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+ # resp.hours_of_operation.tags["TagKey"] #=> String
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+ #
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+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/DescribeHoursOfOperation AWS API Documentation
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+ #
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+ # @overload describe_hours_of_operation(params = {})
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+ # @param [Hash] params ({})
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+ def describe_hours_of_operation(params = {}, options = {})
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+ req = build_request(:describe_hours_of_operation, params)
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+ req.send_request(options)
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+ end
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+
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+ # This API is in preview release for Amazon Connect and is subject to
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+ # change.
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+ #
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  # Returns the current state of the specified instance identifier. It
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  # tracks the instance while it is being created and returns an error
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- # status if applicable.
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+ # status, if applicable.
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  #
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  # If an instance is not created successfully, the instance status reason
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  # field returns details relevant to the reason. The instance in a failed
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  req.send_request(options)
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  end
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+ # This API is in preview release for Amazon Connect and is subject to
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+ # change.
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+ #
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  # Describes the specified instance attribute.
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  #
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  # @option params [required, String] :instance_id
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  req.send_request(options)
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  end
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+ # This API is in preview release for Amazon Connect and is subject to
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+ # change.
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+ #
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  # Retrieves the current storage configurations for the specified
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  # resource type, association ID, and instance ID.
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  #
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  req.send_request(options)
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  end
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+ # This API is in preview release for Amazon Connect and is subject to
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+ # change.
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+ #
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+ # Describes the specified queue.
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+ #
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+ # @option params [required, String] :instance_id
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+ # The identifier of the Amazon Connect instance.
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+ #
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+ # @option params [required, String] :queue_id
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+ # The identifier for the queue.
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+ #
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+ # @return [Types::DescribeQueueResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
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+ #
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+ # * {Types::DescribeQueueResponse#queue #queue} => Types::Queue
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+ #
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+ # @example Request syntax with placeholder values
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+ #
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+ # resp = client.describe_queue({
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+ # instance_id: "InstanceId", # required
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+ # queue_id: "QueueId", # required
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+ # })
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+ #
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+ # @example Response structure
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+ #
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+ # resp.queue.name #=> String
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+ # resp.queue.queue_arn #=> String
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+ # resp.queue.queue_id #=> String
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+ # resp.queue.description #=> String
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+ # resp.queue.outbound_caller_config.outbound_caller_id_name #=> String
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+ # resp.queue.outbound_caller_config.outbound_caller_id_number_id #=> String
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+ # resp.queue.outbound_caller_config.outbound_flow_id #=> String
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+ # resp.queue.hours_of_operation_id #=> String
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+ # resp.queue.max_contacts #=> Integer
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+ # resp.queue.status #=> String, one of "ENABLED", "DISABLED"
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+ # resp.queue.tags #=> Hash
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+ # resp.queue.tags["TagKey"] #=> String
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+ #
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+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/DescribeQueue AWS API Documentation
1608
+ #
1609
+ # @overload describe_queue(params = {})
1610
+ # @param [Hash] params ({})
1611
+ def describe_queue(params = {}, options = {})
1612
+ req = build_request(:describe_queue, params)
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+ req.send_request(options)
1614
+ end
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+
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+ # This API is in preview release for Amazon Connect and is subject to
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+ # change.
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+ #
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+ # Describes the quick connect.
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+ #
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+ # @option params [required, String] :instance_id
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+ # The identifier of the Amazon Connect instance.
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+ #
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+ # @option params [required, String] :quick_connect_id
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+ # The identifier for the quick connect.
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+ #
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+ # @return [Types::DescribeQuickConnectResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
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+ #
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+ # * {Types::DescribeQuickConnectResponse#quick_connect #quick_connect} => Types::QuickConnect
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+ #
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+ # @example Request syntax with placeholder values
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+ #
1633
+ # resp = client.describe_quick_connect({
1634
+ # instance_id: "InstanceId", # required
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+ # quick_connect_id: "QuickConnectId", # required
1636
+ # })
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+ #
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+ # @example Response structure
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+ #
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+ # resp.quick_connect.quick_connect_arn #=> String
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+ # resp.quick_connect.quick_connect_id #=> String
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+ # resp.quick_connect.name #=> String
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+ # resp.quick_connect.description #=> String
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+ # resp.quick_connect.quick_connect_config.quick_connect_type #=> String, one of "USER", "QUEUE", "PHONE_NUMBER"
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+ # resp.quick_connect.quick_connect_config.user_config.user_id #=> String
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+ # resp.quick_connect.quick_connect_config.user_config.contact_flow_id #=> String
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+ # resp.quick_connect.quick_connect_config.queue_config.queue_id #=> String
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+ # resp.quick_connect.quick_connect_config.queue_config.contact_flow_id #=> String
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+ # resp.quick_connect.quick_connect_config.phone_config.phone_number #=> String
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+ # resp.quick_connect.tags #=> Hash
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+ # resp.quick_connect.tags["TagKey"] #=> String
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+ #
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+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/DescribeQuickConnect AWS API Documentation
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+ #
1655
+ # @overload describe_quick_connect(params = {})
1656
+ # @param [Hash] params ({})
1657
+ def describe_quick_connect(params = {}, options = {})
1658
+ req = build_request(:describe_quick_connect, params)
1659
+ req.send_request(options)
1660
+ end
1661
+
1305
1662
  # Describes the specified routing profile.
1306
1663
  #
1307
1664
  # @option params [required, String] :instance_id
@@ -1488,6 +1845,9 @@ module Aws::Connect
1488
1845
  req.send_request(options)
1489
1846
  end
1490
1847
 
1848
+ # This API is in preview release for Amazon Connect and is subject to
1849
+ # change.
1850
+ #
1491
1851
  # Revokes access to integrated applications from Amazon Connect.
1492
1852
  #
1493
1853
  # @option params [required, String] :instance_id
@@ -1514,6 +1874,9 @@ module Aws::Connect
1514
1874
  req.send_request(options)
1515
1875
  end
1516
1876
 
1877
+ # This API is in preview release for Amazon Connect and is subject to
1878
+ # change.
1879
+ #
1517
1880
  # Removes the storage type configurations for the specified resource
1518
1881
  # type and association ID.
1519
1882
  #
@@ -1546,7 +1909,10 @@ module Aws::Connect
1546
1909
  req.send_request(options)
1547
1910
  end
1548
1911
 
1549
- # Remove the Lambda function from the drop-down options available in the
1912
+ # This API is in preview release for Amazon Connect and is subject to
1913
+ # change.
1914
+ #
1915
+ # Remove the Lambda function from the dropdown options available in the
1550
1916
  # relevant contact flow blocks.
1551
1917
  #
1552
1918
  # @option params [required, String] :instance_id
@@ -1574,6 +1940,9 @@ module Aws::Connect
1574
1940
  req.send_request(options)
1575
1941
  end
1576
1942
 
1943
+ # This API is in preview release for Amazon Connect and is subject to
1944
+ # change.
1945
+ #
1577
1946
  # Revokes authorization from the specified instance to access the
1578
1947
  # specified Amazon Lex bot.
1579
1948
  #
@@ -1605,6 +1974,39 @@ module Aws::Connect
1605
1974
  req.send_request(options)
1606
1975
  end
1607
1976
 
1977
+ # This API is in preview release for Amazon Connect and is subject to
1978
+ # change.
1979
+ #
1980
+ # Disassociates a set of quick connects from a queue.
1981
+ #
1982
+ # @option params [required, String] :instance_id
1983
+ # The identifier of the Amazon Connect instance.
1984
+ #
1985
+ # @option params [required, String] :queue_id
1986
+ # The identifier for the queue.
1987
+ #
1988
+ # @option params [required, Array<String>] :quick_connect_ids
1989
+ # The quick connects to disassociate from the queue.
1990
+ #
1991
+ # @return [Struct] Returns an empty {Seahorse::Client::Response response}.
1992
+ #
1993
+ # @example Request syntax with placeholder values
1994
+ #
1995
+ # resp = client.disassociate_queue_quick_connects({
1996
+ # instance_id: "InstanceId", # required
1997
+ # queue_id: "QueueId", # required
1998
+ # quick_connect_ids: ["QuickConnectId"], # required
1999
+ # })
2000
+ #
2001
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/DisassociateQueueQuickConnects AWS API Documentation
2002
+ #
2003
+ # @overload disassociate_queue_quick_connects(params = {})
2004
+ # @param [Hash] params ({})
2005
+ def disassociate_queue_quick_connects(params = {}, options = {})
2006
+ req = build_request(:disassociate_queue_quick_connects, params)
2007
+ req.send_request(options)
2008
+ end
2009
+
1608
2010
  # Disassociates a set of queues from a routing profile.
1609
2011
  #
1610
2012
  # @option params [required, String] :instance_id
@@ -1640,6 +2042,9 @@ module Aws::Connect
1640
2042
  req.send_request(options)
1641
2043
  end
1642
2044
 
2045
+ # This API is in preview release for Amazon Connect and is subject to
2046
+ # change.
2047
+ #
1643
2048
  # Deletes the specified security key.
1644
2049
  #
1645
2050
  # @option params [required, String] :instance_id
@@ -1848,7 +2253,7 @@ module Aws::Connect
1848
2253
  # parameters as the request that generated the token.
1849
2254
  #
1850
2255
  # @option params [Integer] :max_results
1851
- # The maximimum number of results to return per page.
2256
+ # The maximum number of results to return per page.
1852
2257
  #
1853
2258
  # @return [Types::GetCurrentMetricDataResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
1854
2259
  #
@@ -2149,7 +2554,7 @@ module Aws::Connect
2149
2554
  # results.
2150
2555
  #
2151
2556
  # @option params [Integer] :max_results
2152
- # The maximimum number of results to return per page.
2557
+ # The maximum number of results to return per page.
2153
2558
  #
2154
2559
  # @return [Types::GetMetricDataResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
2155
2560
  #
@@ -2208,6 +2613,9 @@ module Aws::Connect
2208
2613
  req.send_request(options)
2209
2614
  end
2210
2615
 
2616
+ # This API is in preview release for Amazon Connect and is subject to
2617
+ # change.
2618
+ #
2211
2619
  # Returns a paginated list of all approved origins associated with the
2212
2620
  # instance.
2213
2621
  #
@@ -2220,7 +2628,7 @@ module Aws::Connect
2220
2628
  # results.
2221
2629
  #
2222
2630
  # @option params [Integer] :max_results
2223
- # The maximimum number of results to return per page.
2631
+ # The maximum number of results to return per page.
2224
2632
  #
2225
2633
  # @return [Types::ListApprovedOriginsResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
2226
2634
  #
@@ -2278,7 +2686,7 @@ module Aws::Connect
2278
2686
  # results.
2279
2687
  #
2280
2688
  # @option params [Integer] :max_results
2281
- # The maximimum number of results to return per page.
2689
+ # The maximum number of results to return per page.
2282
2690
  #
2283
2691
  # @return [Types::ListContactFlowsResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
2284
2692
  #
@@ -2333,7 +2741,7 @@ module Aws::Connect
2333
2741
  # results.
2334
2742
  #
2335
2743
  # @option params [Integer] :max_results
2336
- # The maximimum number of results to return per page.
2744
+ # The maximum number of results to return per page.
2337
2745
  #
2338
2746
  # @return [Types::ListHoursOfOperationsResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
2339
2747
  #
@@ -2382,7 +2790,7 @@ module Aws::Connect
2382
2790
  # results.
2383
2791
  #
2384
2792
  # @option params [Integer] :max_results
2385
- # The maximimum number of results to return per page.
2793
+ # The maximum number of results to return per page.
2386
2794
  #
2387
2795
  # @return [Types::ListInstanceAttributesResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
2388
2796
  #
@@ -2433,7 +2841,7 @@ module Aws::Connect
2433
2841
  # results.
2434
2842
  #
2435
2843
  # @option params [Integer] :max_results
2436
- # The maximimum number of results to return per page.
2844
+ # The maximum number of results to return per page.
2437
2845
  #
2438
2846
  # @return [Types::ListInstanceStorageConfigsResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
2439
2847
  #
@@ -2491,7 +2899,7 @@ module Aws::Connect
2491
2899
  # results.
2492
2900
  #
2493
2901
  # @option params [Integer] :max_results
2494
- # The maximimum number of results to return per page.
2902
+ # The maximum number of results to return per page.
2495
2903
  #
2496
2904
  # @return [Types::ListInstancesResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
2497
2905
  #
@@ -2545,7 +2953,7 @@ module Aws::Connect
2545
2953
  # results.
2546
2954
  #
2547
2955
  # @option params [Integer] :max_results
2548
- # The maximimum number of results to return per page.
2956
+ # The maximum number of results to return per page.
2549
2957
  #
2550
2958
  # @return [Types::ListIntegrationAssociationsResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
2551
2959
  #
@@ -2584,8 +2992,11 @@ module Aws::Connect
2584
2992
  req.send_request(options)
2585
2993
  end
2586
2994
 
2587
- # Returns a paginated list of all the Lambda functions that show up in
2588
- # the drop-down options in the relevant contact flow blocks.
2995
+ # This API is in preview release for Amazon Connect and is subject to
2996
+ # change.
2997
+ #
2998
+ # Returns a paginated list of all Lambda functions that display in the
2999
+ # dropdown options in the relevant contact flow blocks.
2589
3000
  #
2590
3001
  # @option params [required, String] :instance_id
2591
3002
  # The identifier of the Amazon Connect instance.
@@ -2596,7 +3007,7 @@ module Aws::Connect
2596
3007
  # results.
2597
3008
  #
2598
3009
  # @option params [Integer] :max_results
2599
- # The maximimum number of results to return per page.
3010
+ # The maximum number of results to return per page.
2600
3011
  #
2601
3012
  # @return [Types::ListLambdaFunctionsResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
2602
3013
  #
@@ -2628,6 +3039,9 @@ module Aws::Connect
2628
3039
  req.send_request(options)
2629
3040
  end
2630
3041
 
3042
+ # This API is in preview release for Amazon Connect and is subject to
3043
+ # change.
3044
+ #
2631
3045
  # Returns a paginated list of all the Amazon Lex bots currently
2632
3046
  # associated with the instance.
2633
3047
  #
@@ -2640,7 +3054,7 @@ module Aws::Connect
2640
3054
  # results.
2641
3055
  #
2642
3056
  # @option params [Integer] :max_results
2643
- # The maximimum number of results to return per page.
3057
+ # The maximum number of results to return per page.
2644
3058
  #
2645
3059
  # @return [Types::ListLexBotsResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
2646
3060
  #
@@ -2699,7 +3113,7 @@ module Aws::Connect
2699
3113
  # results.
2700
3114
  #
2701
3115
  # @option params [Integer] :max_results
2702
- # The maximimum number of results to return per page.
3116
+ # The maximum number of results to return per page.
2703
3117
  #
2704
3118
  # @return [Types::ListPhoneNumbersResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
2705
3119
  #
@@ -2783,6 +3197,59 @@ module Aws::Connect
2783
3197
  req.send_request(options)
2784
3198
  end
2785
3199
 
3200
+ # This API is in preview release for Amazon Connect and is subject to
3201
+ # change.
3202
+ #
3203
+ # Lists the quick connects associated with a queue.
3204
+ #
3205
+ # @option params [required, String] :instance_id
3206
+ # The identifier of the Amazon Connect instance.
3207
+ #
3208
+ # @option params [required, String] :queue_id
3209
+ # The identifier for the queue.
3210
+ #
3211
+ # @option params [String] :next_token
3212
+ # The token for the next set of results. Use the value returned in the
3213
+ # previous response in the next request to retrieve the next set of
3214
+ # results.
3215
+ #
3216
+ # @option params [Integer] :max_results
3217
+ # The maximum number of results to return per page.
3218
+ #
3219
+ # @return [Types::ListQueueQuickConnectsResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
3220
+ #
3221
+ # * {Types::ListQueueQuickConnectsResponse#next_token #next_token} => String
3222
+ # * {Types::ListQueueQuickConnectsResponse#quick_connect_summary_list #quick_connect_summary_list} => Array&lt;Types::QuickConnectSummary&gt;
3223
+ #
3224
+ # The returned {Seahorse::Client::Response response} is a pageable response and is Enumerable. For details on usage see {Aws::PageableResponse PageableResponse}.
3225
+ #
3226
+ # @example Request syntax with placeholder values
3227
+ #
3228
+ # resp = client.list_queue_quick_connects({
3229
+ # instance_id: "InstanceId", # required
3230
+ # queue_id: "QueueId", # required
3231
+ # next_token: "NextToken",
3232
+ # max_results: 1,
3233
+ # })
3234
+ #
3235
+ # @example Response structure
3236
+ #
3237
+ # resp.next_token #=> String
3238
+ # resp.quick_connect_summary_list #=> Array
3239
+ # resp.quick_connect_summary_list[0].id #=> String
3240
+ # resp.quick_connect_summary_list[0].arn #=> String
3241
+ # resp.quick_connect_summary_list[0].name #=> String
3242
+ # resp.quick_connect_summary_list[0].quick_connect_type #=> String, one of "USER", "QUEUE", "PHONE_NUMBER"
3243
+ #
3244
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ListQueueQuickConnects AWS API Documentation
3245
+ #
3246
+ # @overload list_queue_quick_connects(params = {})
3247
+ # @param [Hash] params ({})
3248
+ def list_queue_quick_connects(params = {}, options = {})
3249
+ req = build_request(:list_queue_quick_connects, params)
3250
+ req.send_request(options)
3251
+ end
3252
+
2786
3253
  # Provides information about the queues for the specified Amazon Connect
2787
3254
  # instance.
2788
3255
  #
@@ -2805,7 +3272,7 @@ module Aws::Connect
2805
3272
  # results.
2806
3273
  #
2807
3274
  # @option params [Integer] :max_results
2808
- # The maximimum number of results to return per page.
3275
+ # The maximum number of results to return per page.
2809
3276
  #
2810
3277
  # @return [Types::ListQueuesResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
2811
3278
  #
@@ -2841,7 +3308,64 @@ module Aws::Connect
2841
3308
  req.send_request(options)
2842
3309
  end
2843
3310
 
2844
- # List the queues associated with a routing profile.
3311
+ # This API is in preview release for Amazon Connect and is subject to
3312
+ # change.
3313
+ #
3314
+ # Provides information about the quick connects for the specified Amazon
3315
+ # Connect instance.
3316
+ #
3317
+ # @option params [required, String] :instance_id
3318
+ # The identifier of the Amazon Connect instance.
3319
+ #
3320
+ # @option params [String] :next_token
3321
+ # The token for the next set of results. Use the value returned in the
3322
+ # previous response in the next request to retrieve the next set of
3323
+ # results.
3324
+ #
3325
+ # @option params [Integer] :max_results
3326
+ # The maximum number of results to return per page.
3327
+ #
3328
+ # @option params [Array<String>] :quick_connect_types
3329
+ # The type of quick connect. In the Amazon Connect console, when you
3330
+ # create a quick connect, you are prompted to assign one of the
3331
+ # following types: Agent (USER), External (PHONE\_NUMBER), or Queue
3332
+ # (QUEUE).
3333
+ #
3334
+ # @return [Types::ListQuickConnectsResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
3335
+ #
3336
+ # * {Types::ListQuickConnectsResponse#quick_connect_summary_list #quick_connect_summary_list} => Array&lt;Types::QuickConnectSummary&gt;
3337
+ # * {Types::ListQuickConnectsResponse#next_token #next_token} => String
3338
+ #
3339
+ # The returned {Seahorse::Client::Response response} is a pageable response and is Enumerable. For details on usage see {Aws::PageableResponse PageableResponse}.
3340
+ #
3341
+ # @example Request syntax with placeholder values
3342
+ #
3343
+ # resp = client.list_quick_connects({
3344
+ # instance_id: "InstanceId", # required
3345
+ # next_token: "NextToken",
3346
+ # max_results: 1,
3347
+ # quick_connect_types: ["USER"], # accepts USER, QUEUE, PHONE_NUMBER
3348
+ # })
3349
+ #
3350
+ # @example Response structure
3351
+ #
3352
+ # resp.quick_connect_summary_list #=> Array
3353
+ # resp.quick_connect_summary_list[0].id #=> String
3354
+ # resp.quick_connect_summary_list[0].arn #=> String
3355
+ # resp.quick_connect_summary_list[0].name #=> String
3356
+ # resp.quick_connect_summary_list[0].quick_connect_type #=> String, one of "USER", "QUEUE", "PHONE_NUMBER"
3357
+ # resp.next_token #=> String
3358
+ #
3359
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ListQuickConnects AWS API Documentation
3360
+ #
3361
+ # @overload list_quick_connects(params = {})
3362
+ # @param [Hash] params ({})
3363
+ def list_quick_connects(params = {}, options = {})
3364
+ req = build_request(:list_quick_connects, params)
3365
+ req.send_request(options)
3366
+ end
3367
+
3368
+ # Lists the queues associated with a routing profile.
2845
3369
  #
2846
3370
  # @option params [required, String] :instance_id
2847
3371
  # The identifier of the Amazon Connect instance.
@@ -2855,7 +3379,7 @@ module Aws::Connect
2855
3379
  # results.
2856
3380
  #
2857
3381
  # @option params [Integer] :max_results
2858
- # The maximimum number of results to return per page.
3382
+ # The maximum number of results to return per page.
2859
3383
  #
2860
3384
  # @return [Types::ListRoutingProfileQueuesResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
2861
3385
  #
@@ -2914,7 +3438,7 @@ module Aws::Connect
2914
3438
  # results.
2915
3439
  #
2916
3440
  # @option params [Integer] :max_results
2917
- # The maximimum number of results to return per page.
3441
+ # The maximum number of results to return per page.
2918
3442
  #
2919
3443
  # @return [Types::ListRoutingProfilesResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
2920
3444
  #
@@ -2948,6 +3472,9 @@ module Aws::Connect
2948
3472
  req.send_request(options)
2949
3473
  end
2950
3474
 
3475
+ # This API is in preview release for Amazon Connect and is subject to
3476
+ # change.
3477
+ #
2951
3478
  # Returns a paginated list of all security keys associated with the
2952
3479
  # instance.
2953
3480
  #
@@ -2960,7 +3487,7 @@ module Aws::Connect
2960
3487
  # results.
2961
3488
  #
2962
3489
  # @option params [Integer] :max_results
2963
- # The maximimum number of results to return per page.
3490
+ # The maximum number of results to return per page.
2964
3491
  #
2965
3492
  # @return [Types::ListSecurityKeysResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
2966
3493
  #
@@ -3013,7 +3540,7 @@ module Aws::Connect
3013
3540
  # results.
3014
3541
  #
3015
3542
  # @option params [Integer] :max_results
3016
- # The maximimum number of results to return per page.
3543
+ # The maximum number of results to return per page.
3017
3544
  #
3018
3545
  # @return [Types::ListSecurityProfilesResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
3019
3546
  #
@@ -3086,7 +3613,7 @@ module Aws::Connect
3086
3613
  # This API is in preview release for Amazon Connect and is subject to
3087
3614
  # change.
3088
3615
  #
3089
- # List the use cases.
3616
+ # Lists the use cases.
3090
3617
  #
3091
3618
  # @option params [required, String] :instance_id
3092
3619
  # The identifier of the Amazon Connect instance.
@@ -3100,7 +3627,7 @@ module Aws::Connect
3100
3627
  # results.
3101
3628
  #
3102
3629
  # @option params [Integer] :max_results
3103
- # The maximimum number of results to return per page.
3630
+ # The maximum number of results to return per page.
3104
3631
  #
3105
3632
  # @return [Types::ListUseCasesResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
3106
3633
  #
@@ -3154,7 +3681,7 @@ module Aws::Connect
3154
3681
  # results.
3155
3682
  #
3156
3683
  # @option params [Integer] :max_results
3157
- # The maximimum number of results to return per page.
3684
+ # The maximum number of results to return per page.
3158
3685
  #
3159
3686
  # @return [Types::ListUserHierarchyGroupsResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
3160
3687
  #
@@ -3200,7 +3727,7 @@ module Aws::Connect
3200
3727
  # results.
3201
3728
  #
3202
3729
  # @option params [Integer] :max_results
3203
- # The maximimum number of results to return per page.
3730
+ # The maximum number of results to return per page.
3204
3731
  #
3205
3732
  # @return [Types::ListUsersResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
3206
3733
  #
@@ -3273,7 +3800,7 @@ module Aws::Connect
3273
3800
  # from the [CreateParticipantConnection][1] API in the Amazon Connect
3274
3801
  # Participant Service.
3275
3802
  #
3276
- # When a new chat contact is successfully created, clients need to
3803
+ # When a new chat contact is successfully created, clients must
3277
3804
  # subscribe to the participant’s connection for the created chat within
3278
3805
  # 5 minutes. This is achieved by invoking
3279
3806
  # [CreateParticipantConnection][1] with WEBSOCKET and
@@ -3287,8 +3814,8 @@ module Aws::Connect
3287
3814
  # * The [quota for concurrent active chats][2] is exceeded. Active chat
3288
3815
  # throttling returns a `LimitExceededException`.
3289
3816
  #
3290
- # For more information about how chat works, see [Chat][3] in the
3291
- # *Amazon Connect Administrator Guide*.
3817
+ # For more information about chat, see [Chat][3] in the *Amazon Connect
3818
+ # Administrator Guide*.
3292
3819
  #
3293
3820
  #
3294
3821
  #
@@ -3311,7 +3838,7 @@ module Aws::Connect
3311
3838
  #
3312
3839
  # @option params [Hash<String,String>] :attributes
3313
3840
  # A custom key-value pair using an attribute map. The attributes are
3314
- # standard Amazon Connect attributes, and can be accessed in contact
3841
+ # standard Amazon Connect attributes. They can be accessed in contact
3315
3842
  # flows just like any other contact attributes.
3316
3843
  #
3317
3844
  # There can be up to 32,768 UTF-8 bytes across all key-value pairs per
@@ -3370,7 +3897,7 @@ module Aws::Connect
3370
3897
  req.send_request(options)
3371
3898
  end
3372
3899
 
3373
- # This API starts recording the contact when the agent joins the call.
3900
+ # Starts recording the contact when the agent joins the call.
3374
3901
  # StartContactRecording is a one-time action. For example, if you use
3375
3902
  # StopContactRecording to stop recording an ongoing call, you can't use
3376
3903
  # StartContactRecording to restart it. For scenarios where the recording
@@ -3398,7 +3925,7 @@ module Aws::Connect
3398
3925
  # associated with the first interaction with the contact center.
3399
3926
  #
3400
3927
  # @option params [required, Types::VoiceRecordingConfiguration] :voice_recording_configuration
3401
- # Who is being recorded.
3928
+ # The person being recorded.
3402
3929
  #
3403
3930
  # @return [Struct] Returns an empty {Seahorse::Client::Response response}.
3404
3931
  #
@@ -3422,16 +3949,16 @@ module Aws::Connect
3422
3949
  req.send_request(options)
3423
3950
  end
3424
3951
 
3425
- # This API places an outbound call to a contact, and then initiates the
3426
- # contact flow. It performs the actions in the contact flow that's
3427
- # specified (in `ContactFlowId`).
3952
+ # Places an outbound call to a contact, and then initiates the contact
3953
+ # flow. It performs the actions in the contact flow that's specified
3954
+ # (in `ContactFlowId`).
3428
3955
  #
3429
- # Agents are not involved in initiating the outbound API (that is,
3430
- # dialing the contact). If the contact flow places an outbound call to a
3431
- # contact, and then puts the contact in queue, that's when the call is
3432
- # routed to the agent, like any other inbound case.
3956
+ # Agents do not initiate the outbound API, which means that they do not
3957
+ # dial the contact. If the contact flow places an outbound call to a
3958
+ # contact, and then puts the contact in queue, the call is then routed
3959
+ # to the agent, like any other inbound case.
3433
3960
  #
3434
- # There is a 60 second dialing timeout for this operation. If the call
3961
+ # There is a 60-second dialing timeout for this operation. If the call
3435
3962
  # is not connected after 60 seconds, it fails.
3436
3963
  #
3437
3964
  # <note markdown="1"> UK numbers with a 447 prefix are not allowed by default. Before you
@@ -3630,7 +4157,7 @@ module Aws::Connect
3630
4157
  req.send_request(options)
3631
4158
  end
3632
4159
 
3633
- # When a contact is being recorded, this API stops recording the call.
4160
+ # Stops recording a call when a contact is being recorded.
3634
4161
  # StopContactRecording is a one-time action. If you use
3635
4162
  # StopContactRecording to stop recording an ongoing call, you can't use
3636
4163
  # StartContactRecording to restart it. For scenarios where the recording
@@ -3710,8 +4237,8 @@ module Aws::Connect
3710
4237
 
3711
4238
  # Adds the specified tags to the specified resource.
3712
4239
  #
3713
- # The supported resource types are users, routing profiles, and contact
3714
- # flows.
4240
+ # The supported resource types are users, routing profiles, queues,
4241
+ # quick connects, and contact flows.
3715
4242
  #
3716
4243
  # For sample policies that use tags, see [Amazon Connect Identity-Based
3717
4244
  # Policy Examples][1] in the *Amazon Connect Administrator Guide*.
@@ -3777,25 +4304,26 @@ module Aws::Connect
3777
4304
  # specified contact.
3778
4305
  #
3779
4306
  # You can add or update attributes for both ongoing and completed
3780
- # contacts. For example, you can update the customer's name or the
3781
- # reason the customer called while the call is active, or add notes
3782
- # about steps that the agent took during the call that are displayed to
3783
- # the next agent that takes the call. You can also update attributes for
3784
- # a contact using data from your CRM application and save the data with
4307
+ # contacts. For example, while the call is active, you can update the
4308
+ # customer's name or the reason the customer called. You can add notes
4309
+ # about steps that the agent took during the call that display to the
4310
+ # next agent that takes the call. You can also update attributes for a
4311
+ # contact using data from your CRM application and save the data with
3785
4312
  # the contact in Amazon Connect. You could also flag calls for
3786
- # additional analysis, such as legal review or identifying abusive
4313
+ # additional analysis, such as legal review or to identify abusive
3787
4314
  # callers.
3788
4315
  #
3789
4316
  # Contact attributes are available in Amazon Connect for 24 months, and
3790
4317
  # are then deleted.
3791
4318
  #
3792
4319
  # **Important:** You cannot use the operation to update attributes for
3793
- # contacts that occurred prior to the release of the API, September 12,
3794
- # 2018. You can update attributes only for contacts that started after
3795
- # the release of the API. If you attempt to update attributes for a
3796
- # contact that occurred prior to the release of the API, a 400 error is
3797
- # returned. This applies also to queued callbacks that were initiated
3798
- # prior to the release of the API but are still active in your instance.
4320
+ # contacts that occurred prior to the release of the API, which was
4321
+ # September 12, 2018. You can update attributes only for contacts that
4322
+ # started after the release of the API. If you attempt to update
4323
+ # attributes for a contact that occurred prior to the release of the
4324
+ # API, a 400 error is returned. This applies also to queued callbacks
4325
+ # that were initiated prior to the release of the API but are still
4326
+ # active in your instance.
3799
4327
  #
3800
4328
  # @option params [required, String] :initial_contact_id
3801
4329
  # The identifier of the contact. This is the identifier of the contact
@@ -4014,6 +4542,268 @@ module Aws::Connect
4014
4542
  req.send_request(options)
4015
4543
  end
4016
4544
 
4545
+ # This API is in preview release for Amazon Connect and is subject to
4546
+ # change.
4547
+ #
4548
+ # Updates the hours of operation for the specified queue.
4549
+ #
4550
+ # @option params [required, String] :instance_id
4551
+ # The identifier of the Amazon Connect instance.
4552
+ #
4553
+ # @option params [required, String] :queue_id
4554
+ # The identifier for the queue.
4555
+ #
4556
+ # @option params [required, String] :hours_of_operation_id
4557
+ # The identifier for the hours of operation.
4558
+ #
4559
+ # @return [Struct] Returns an empty {Seahorse::Client::Response response}.
4560
+ #
4561
+ # @example Request syntax with placeholder values
4562
+ #
4563
+ # resp = client.update_queue_hours_of_operation({
4564
+ # instance_id: "InstanceId", # required
4565
+ # queue_id: "QueueId", # required
4566
+ # hours_of_operation_id: "HoursOfOperationId", # required
4567
+ # })
4568
+ #
4569
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/UpdateQueueHoursOfOperation AWS API Documentation
4570
+ #
4571
+ # @overload update_queue_hours_of_operation(params = {})
4572
+ # @param [Hash] params ({})
4573
+ def update_queue_hours_of_operation(params = {}, options = {})
4574
+ req = build_request(:update_queue_hours_of_operation, params)
4575
+ req.send_request(options)
4576
+ end
4577
+
4578
+ # This API is in preview release for Amazon Connect and is subject to
4579
+ # change.
4580
+ #
4581
+ # Updates the maximum number of contacts allowed in a queue before it is
4582
+ # considered full.
4583
+ #
4584
+ # @option params [required, String] :instance_id
4585
+ # The identifier of the Amazon Connect instance.
4586
+ #
4587
+ # @option params [required, String] :queue_id
4588
+ # The identifier for the queue.
4589
+ #
4590
+ # @option params [required, Integer] :max_contacts
4591
+ # The maximum number of contacts that can be in the queue before it is
4592
+ # considered full.
4593
+ #
4594
+ # @return [Struct] Returns an empty {Seahorse::Client::Response response}.
4595
+ #
4596
+ # @example Request syntax with placeholder values
4597
+ #
4598
+ # resp = client.update_queue_max_contacts({
4599
+ # instance_id: "InstanceId", # required
4600
+ # queue_id: "QueueId", # required
4601
+ # max_contacts: 1, # required
4602
+ # })
4603
+ #
4604
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/UpdateQueueMaxContacts AWS API Documentation
4605
+ #
4606
+ # @overload update_queue_max_contacts(params = {})
4607
+ # @param [Hash] params ({})
4608
+ def update_queue_max_contacts(params = {}, options = {})
4609
+ req = build_request(:update_queue_max_contacts, params)
4610
+ req.send_request(options)
4611
+ end
4612
+
4613
+ # This API is in preview release for Amazon Connect and is subject to
4614
+ # change.
4615
+ #
4616
+ # Updates the name and description of a queue. At least `Name` or
4617
+ # `Description` must be provided.
4618
+ #
4619
+ # @option params [required, String] :instance_id
4620
+ # The identifier of the Amazon Connect instance.
4621
+ #
4622
+ # @option params [required, String] :queue_id
4623
+ # The identifier for the queue.
4624
+ #
4625
+ # @option params [String] :name
4626
+ # The name of the queue.
4627
+ #
4628
+ # @option params [String] :description
4629
+ # The description of the queue.
4630
+ #
4631
+ # @return [Struct] Returns an empty {Seahorse::Client::Response response}.
4632
+ #
4633
+ # @example Request syntax with placeholder values
4634
+ #
4635
+ # resp = client.update_queue_name({
4636
+ # instance_id: "InstanceId", # required
4637
+ # queue_id: "QueueId", # required
4638
+ # name: "CommonNameLength127",
4639
+ # description: "QueueDescription",
4640
+ # })
4641
+ #
4642
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/UpdateQueueName AWS API Documentation
4643
+ #
4644
+ # @overload update_queue_name(params = {})
4645
+ # @param [Hash] params ({})
4646
+ def update_queue_name(params = {}, options = {})
4647
+ req = build_request(:update_queue_name, params)
4648
+ req.send_request(options)
4649
+ end
4650
+
4651
+ # This API is in preview release for Amazon Connect and is subject to
4652
+ # change.
4653
+ #
4654
+ # Updates the outbound caller ID name, number, and outbound whisper flow
4655
+ # for a specified queue.
4656
+ #
4657
+ # @option params [required, String] :instance_id
4658
+ # The identifier of the Amazon Connect instance.
4659
+ #
4660
+ # @option params [required, String] :queue_id
4661
+ # The identifier for the queue.
4662
+ #
4663
+ # @option params [required, Types::OutboundCallerConfig] :outbound_caller_config
4664
+ # The outbound caller ID name, number, and outbound whisper flow.
4665
+ #
4666
+ # @return [Struct] Returns an empty {Seahorse::Client::Response response}.
4667
+ #
4668
+ # @example Request syntax with placeholder values
4669
+ #
4670
+ # resp = client.update_queue_outbound_caller_config({
4671
+ # instance_id: "InstanceId", # required
4672
+ # queue_id: "QueueId", # required
4673
+ # outbound_caller_config: { # required
4674
+ # outbound_caller_id_name: "OutboundCallerIdName",
4675
+ # outbound_caller_id_number_id: "PhoneNumberId",
4676
+ # outbound_flow_id: "ContactFlowId",
4677
+ # },
4678
+ # })
4679
+ #
4680
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/UpdateQueueOutboundCallerConfig AWS API Documentation
4681
+ #
4682
+ # @overload update_queue_outbound_caller_config(params = {})
4683
+ # @param [Hash] params ({})
4684
+ def update_queue_outbound_caller_config(params = {}, options = {})
4685
+ req = build_request(:update_queue_outbound_caller_config, params)
4686
+ req.send_request(options)
4687
+ end
4688
+
4689
+ # This API is in preview release for Amazon Connect and is subject to
4690
+ # change.
4691
+ #
4692
+ # Updates the status of the queue.
4693
+ #
4694
+ # @option params [required, String] :instance_id
4695
+ # The identifier of the Amazon Connect instance.
4696
+ #
4697
+ # @option params [required, String] :queue_id
4698
+ # The identifier for the queue.
4699
+ #
4700
+ # @option params [required, String] :status
4701
+ # The status of the queue.
4702
+ #
4703
+ # @return [Struct] Returns an empty {Seahorse::Client::Response response}.
4704
+ #
4705
+ # @example Request syntax with placeholder values
4706
+ #
4707
+ # resp = client.update_queue_status({
4708
+ # instance_id: "InstanceId", # required
4709
+ # queue_id: "QueueId", # required
4710
+ # status: "ENABLED", # required, accepts ENABLED, DISABLED
4711
+ # })
4712
+ #
4713
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/UpdateQueueStatus AWS API Documentation
4714
+ #
4715
+ # @overload update_queue_status(params = {})
4716
+ # @param [Hash] params ({})
4717
+ def update_queue_status(params = {}, options = {})
4718
+ req = build_request(:update_queue_status, params)
4719
+ req.send_request(options)
4720
+ end
4721
+
4722
+ # This API is in preview release for Amazon Connect and is subject to
4723
+ # change.
4724
+ #
4725
+ # Updates the configuration settings for the specified quick connect.
4726
+ #
4727
+ # @option params [required, String] :instance_id
4728
+ # The identifier of the Amazon Connect instance.
4729
+ #
4730
+ # @option params [required, String] :quick_connect_id
4731
+ # The identifier for the quick connect.
4732
+ #
4733
+ # @option params [required, Types::QuickConnectConfig] :quick_connect_config
4734
+ # Information about the configuration settings for the quick connect.
4735
+ #
4736
+ # @return [Struct] Returns an empty {Seahorse::Client::Response response}.
4737
+ #
4738
+ # @example Request syntax with placeholder values
4739
+ #
4740
+ # resp = client.update_quick_connect_config({
4741
+ # instance_id: "InstanceId", # required
4742
+ # quick_connect_id: "QuickConnectId", # required
4743
+ # quick_connect_config: { # required
4744
+ # quick_connect_type: "USER", # required, accepts USER, QUEUE, PHONE_NUMBER
4745
+ # user_config: {
4746
+ # user_id: "UserId", # required
4747
+ # contact_flow_id: "ContactFlowId", # required
4748
+ # },
4749
+ # queue_config: {
4750
+ # queue_id: "QueueId", # required
4751
+ # contact_flow_id: "ContactFlowId", # required
4752
+ # },
4753
+ # phone_config: {
4754
+ # phone_number: "PhoneNumber", # required
4755
+ # },
4756
+ # },
4757
+ # })
4758
+ #
4759
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/UpdateQuickConnectConfig AWS API Documentation
4760
+ #
4761
+ # @overload update_quick_connect_config(params = {})
4762
+ # @param [Hash] params ({})
4763
+ def update_quick_connect_config(params = {}, options = {})
4764
+ req = build_request(:update_quick_connect_config, params)
4765
+ req.send_request(options)
4766
+ end
4767
+
4768
+ # This API is in preview release for Amazon Connect and is subject to
4769
+ # change.
4770
+ #
4771
+ # Updates the name and description of a quick connect. The request
4772
+ # accepts the following data in JSON format. At least `Name` or
4773
+ # `Description` must be provided.
4774
+ #
4775
+ # @option params [required, String] :instance_id
4776
+ # The identifier of the Amazon Connect instance.
4777
+ #
4778
+ # @option params [required, String] :quick_connect_id
4779
+ # The identifier for the quick connect.
4780
+ #
4781
+ # @option params [String] :name
4782
+ # The name of the quick connect.
4783
+ #
4784
+ # @option params [String] :description
4785
+ # The description of the quick connect.
4786
+ #
4787
+ # @return [Struct] Returns an empty {Seahorse::Client::Response response}.
4788
+ #
4789
+ # @example Request syntax with placeholder values
4790
+ #
4791
+ # resp = client.update_quick_connect_name({
4792
+ # instance_id: "InstanceId", # required
4793
+ # quick_connect_id: "QuickConnectId", # required
4794
+ # name: "QuickConnectName",
4795
+ # description: "QuickConnectDescription",
4796
+ # })
4797
+ #
4798
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/UpdateQuickConnectName AWS API Documentation
4799
+ #
4800
+ # @overload update_quick_connect_name(params = {})
4801
+ # @param [Hash] params ({})
4802
+ def update_quick_connect_name(params = {}, options = {})
4803
+ req = build_request(:update_quick_connect_name, params)
4804
+ req.send_request(options)
4805
+ end
4806
+
4017
4807
  # Updates the channels that agents can handle in the Contact Control
4018
4808
  # Panel (CCP) for a routing profile.
4019
4809
  #
@@ -4024,7 +4814,8 @@ module Aws::Connect
4024
4814
  # The identifier of the routing profile.
4025
4815
  #
4026
4816
  # @option params [required, Array<Types::MediaConcurrency>] :media_concurrencies
4027
- # The channels agents can handle in the Contact Control Panel (CCP).
4817
+ # The channels that agents can handle in the Contact Control Panel
4818
+ # (CCP).
4028
4819
  #
4029
4820
  # @return [Struct] Returns an empty {Seahorse::Client::Response response}.
4030
4821
  #
@@ -4264,14 +5055,13 @@ module Aws::Connect
4264
5055
 
4265
5056
  # Updates the identity information for the specified user.
4266
5057
  #
4267
- # Someone with the ability to invoke `UpdateUserIndentityInfo` can
4268
- # change the login credentials of other users by changing their email
4269
- # address. This poses a security risk to your organization. They can
4270
- # change the email address of a user to the attacker's email address,
4271
- # and then reset the password through email. We strongly recommend
4272
- # limiting who has the ability to invoke `UpdateUserIndentityInfo`. For
4273
- # more information, see [Best Practices for Security Profiles][1] in the
4274
- # *Amazon Connect Administrator Guide*.
5058
+ # We strongly recommend limiting who has the ability to invoke
5059
+ # `UpdateUserIdentityInfo`. Someone with that ability can change the
5060
+ # login credentials of other users by changing their email address. This
5061
+ # poses a security risk to your organization. They can change the email
5062
+ # address of a user to the attacker's email address, and then reset the
5063
+ # password through email. For more information, see [Best Practices for
5064
+ # Security Profiles][1] in the *Amazon Connect Administrator Guide*.
4275
5065
  #
4276
5066
  #
4277
5067
  #
@@ -4417,7 +5207,7 @@ module Aws::Connect
4417
5207
  params: params,
4418
5208
  config: config)
4419
5209
  context[:gem_name] = 'aws-sdk-connect'
4420
- context[:gem_version] = '1.37.0'
5210
+ context[:gem_version] = '1.42.0'
4421
5211
  Seahorse::Client::Request.new(handlers, context)
4422
5212
  end
4423
5213