aws-sdk-connect 1.37.0 → 1.42.0

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@@ -3,7 +3,7 @@
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  # WARNING ABOUT GENERATED CODE
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  #
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  # This file is generated. See the contributing guide for more information:
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- # https://github.com/aws/aws-sdk-ruby/blob/master/CONTRIBUTING.md
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+ # https://github.com/aws/aws-sdk-ruby/blob/version-3/CONTRIBUTING.md
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  #
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  # WARNING ABOUT GENERATED CODE
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@@ -327,6 +327,9 @@ module Aws::Connect
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  # @!group API Operations
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+ # This API is in preview release for Amazon Connect and is subject to
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+ # change.
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+ #
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  # Associates an approved origin to an Amazon Connect instance.
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  #
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  # @option params [required, String] :instance_id
@@ -353,6 +356,9 @@ module Aws::Connect
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  req.send_request(options)
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  end
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+ # This API is in preview release for Amazon Connect and is subject to
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+ # change.
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+ #
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  # Associates a storage resource type for the first time. You can only
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  # associate one type of storage configuration in a single call. This
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  # means, for example, that you can't define an instance with multiple
@@ -360,8 +366,8 @@ module Aws::Connect
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  #
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  # This API does not create a resource that doesn't exist. It only
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  # associates it to the instance. Ensure that the resource being
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- # specified in the storage configuration, like an Amazon S3 bucket,
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- # exists when being used for association.
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+ # specified in the storage configuration, like an S3 bucket, exists when
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+ # being used for association.
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  #
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  # @option params [required, String] :instance_id
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  # The identifier of the Amazon Connect instance.
@@ -422,6 +428,9 @@ module Aws::Connect
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  req.send_request(options)
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  end
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+ # This API is in preview release for Amazon Connect and is subject to
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+ # change.
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+ #
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  # Allows the specified Amazon Connect instance to access the specified
426
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  # Lambda function.
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  #
@@ -450,6 +459,9 @@ module Aws::Connect
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  req.send_request(options)
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  end
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+ # This API is in preview release for Amazon Connect and is subject to
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+ # change.
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+ #
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  # Allows the specified Amazon Connect instance to access the specified
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  # Amazon Lex bot.
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  #
@@ -480,6 +492,39 @@ module Aws::Connect
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  req.send_request(options)
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  end
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495
+ # This API is in preview release for Amazon Connect and is subject to
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+ # change.
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+ #
498
+ # Associates a set of quick connects with a queue.
499
+ #
500
+ # @option params [required, String] :instance_id
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+ # The identifier of the Amazon Connect instance.
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+ #
503
+ # @option params [required, String] :queue_id
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+ # The identifier for the queue.
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+ #
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+ # @option params [required, Array<String>] :quick_connect_ids
507
+ # The quick connects to associate with this queue.
508
+ #
509
+ # @return [Struct] Returns an empty {Seahorse::Client::Response response}.
510
+ #
511
+ # @example Request syntax with placeholder values
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+ #
513
+ # resp = client.associate_queue_quick_connects({
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+ # instance_id: "InstanceId", # required
515
+ # queue_id: "QueueId", # required
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+ # quick_connect_ids: ["QuickConnectId"], # required
517
+ # })
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+ #
519
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/AssociateQueueQuickConnects AWS API Documentation
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+ #
521
+ # @overload associate_queue_quick_connects(params = {})
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+ # @param [Hash] params ({})
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+ def associate_queue_quick_connects(params = {}, options = {})
524
+ req = build_request(:associate_queue_quick_connects, params)
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+ req.send_request(options)
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+ end
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+
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  # Associates a set of queues with a routing profile.
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  #
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  # @option params [required, String] :instance_id
@@ -519,6 +564,9 @@ module Aws::Connect
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  req.send_request(options)
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  end
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566
 
567
+ # This API is in preview release for Amazon Connect and is subject to
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+ # change.
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+ #
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  # Associates a security key to the instance.
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  #
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  # @option params [required, String] :instance_id
@@ -620,9 +668,9 @@ module Aws::Connect
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  # change.
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  #
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  # Initiates an Amazon Connect instance with all the supported channels
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- # enabled. It does not attach any storage (such as Amazon S3, or
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- # Kinesis) or allow for any configurations on features such as Contact
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- # Lens for Amazon Connect.
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+ # enabled. It does not attach any storage, such as Amazon Simple Storage
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+ # Service (Amazon S3) or Amazon Kinesis. It also does not allow for any
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+ # configurations on features, such as Contact Lens for Amazon Connect.
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  #
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  # @option params [String] :client_token
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  # The idempotency token.
@@ -637,10 +685,10 @@ module Aws::Connect
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  # The identifier for the directory.
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  #
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  # @option params [required, Boolean] :inbound_calls_enabled
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- # Whether your contact center handles incoming contacts.
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+ # Your contact center handles incoming contacts.
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  #
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  # @option params [required, Boolean] :outbound_calls_enabled
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- # Whether your contact center allows outbound calls.
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+ # Your contact center allows outbound calls.
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  #
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  # @return [Types::CreateInstanceResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
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  #
@@ -675,7 +723,7 @@ module Aws::Connect
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  # This API is in preview release for Amazon Connect and is subject to
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  # change.
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  #
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- # Create an AppIntegration association with anAmazon Connect instance.
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+ # Create an AppIntegration association with an Amazon Connect instance.
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  #
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  # @option params [required, String] :instance_id
681
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  # The identifier of the Amazon Connect instance.
@@ -725,6 +773,138 @@ module Aws::Connect
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  req.send_request(options)
726
774
  end
727
775
 
776
+ # This API is in preview release for Amazon Connect and is subject to
777
+ # change.
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+ #
779
+ # Creates a new queue for the specified Amazon Connect instance.
780
+ #
781
+ # @option params [required, String] :instance_id
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+ # The identifier of the Amazon Connect instance.
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+ #
784
+ # @option params [required, String] :name
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+ # The name of the queue.
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+ #
787
+ # @option params [String] :description
788
+ # The description of the queue.
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+ #
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+ # @option params [Types::OutboundCallerConfig] :outbound_caller_config
791
+ # The outbound caller ID name, number, and outbound whisper flow.
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+ #
793
+ # @option params [required, String] :hours_of_operation_id
794
+ # The identifier for the hours of operation.
795
+ #
796
+ # @option params [Integer] :max_contacts
797
+ # The maximum number of contacts that can be in the queue before it is
798
+ # considered full.
799
+ #
800
+ # @option params [Array<String>] :quick_connect_ids
801
+ # The quick connects available to agents who are working the queue.
802
+ #
803
+ # @option params [Hash<String,String>] :tags
804
+ # One or more tags.
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+ #
806
+ # @return [Types::CreateQueueResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
807
+ #
808
+ # * {Types::CreateQueueResponse#queue_arn #queue_arn} => String
809
+ # * {Types::CreateQueueResponse#queue_id #queue_id} => String
810
+ #
811
+ # @example Request syntax with placeholder values
812
+ #
813
+ # resp = client.create_queue({
814
+ # instance_id: "InstanceId", # required
815
+ # name: "CommonNameLength127", # required
816
+ # description: "QueueDescription",
817
+ # outbound_caller_config: {
818
+ # outbound_caller_id_name: "OutboundCallerIdName",
819
+ # outbound_caller_id_number_id: "PhoneNumberId",
820
+ # outbound_flow_id: "ContactFlowId",
821
+ # },
822
+ # hours_of_operation_id: "HoursOfOperationId", # required
823
+ # max_contacts: 1,
824
+ # quick_connect_ids: ["QuickConnectId"],
825
+ # tags: {
826
+ # "TagKey" => "TagValue",
827
+ # },
828
+ # })
829
+ #
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+ # @example Response structure
831
+ #
832
+ # resp.queue_arn #=> String
833
+ # resp.queue_id #=> String
834
+ #
835
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/CreateQueue AWS API Documentation
836
+ #
837
+ # @overload create_queue(params = {})
838
+ # @param [Hash] params ({})
839
+ def create_queue(params = {}, options = {})
840
+ req = build_request(:create_queue, params)
841
+ req.send_request(options)
842
+ end
843
+
844
+ # This API is in preview release for Amazon Connect and is subject to
845
+ # change.
846
+ #
847
+ # Creates a quick connect for the specified Amazon Connect instance.
848
+ #
849
+ # @option params [required, String] :instance_id
850
+ # The identifier of the Amazon Connect instance.
851
+ #
852
+ # @option params [required, String] :name
853
+ # The name of the quick connect.
854
+ #
855
+ # @option params [String] :description
856
+ # The description of the quick connect.
857
+ #
858
+ # @option params [required, Types::QuickConnectConfig] :quick_connect_config
859
+ # Configuration settings for the quick connect.
860
+ #
861
+ # @option params [Hash<String,String>] :tags
862
+ # One or more tags.
863
+ #
864
+ # @return [Types::CreateQuickConnectResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
865
+ #
866
+ # * {Types::CreateQuickConnectResponse#quick_connect_arn #quick_connect_arn} => String
867
+ # * {Types::CreateQuickConnectResponse#quick_connect_id #quick_connect_id} => String
868
+ #
869
+ # @example Request syntax with placeholder values
870
+ #
871
+ # resp = client.create_quick_connect({
872
+ # instance_id: "InstanceId", # required
873
+ # name: "QuickConnectName", # required
874
+ # description: "QuickConnectDescription",
875
+ # quick_connect_config: { # required
876
+ # quick_connect_type: "USER", # required, accepts USER, QUEUE, PHONE_NUMBER
877
+ # user_config: {
878
+ # user_id: "UserId", # required
879
+ # contact_flow_id: "ContactFlowId", # required
880
+ # },
881
+ # queue_config: {
882
+ # queue_id: "QueueId", # required
883
+ # contact_flow_id: "ContactFlowId", # required
884
+ # },
885
+ # phone_config: {
886
+ # phone_number: "PhoneNumber", # required
887
+ # },
888
+ # },
889
+ # tags: {
890
+ # "TagKey" => "TagValue",
891
+ # },
892
+ # })
893
+ #
894
+ # @example Response structure
895
+ #
896
+ # resp.quick_connect_arn #=> String
897
+ # resp.quick_connect_id #=> String
898
+ #
899
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/CreateQuickConnect AWS API Documentation
900
+ #
901
+ # @overload create_quick_connect(params = {})
902
+ # @param [Hash] params ({})
903
+ def create_quick_connect(params = {}, options = {})
904
+ req = build_request(:create_quick_connect, params)
905
+ req.send_request(options)
906
+ end
907
+
728
908
  # Creates a new routing profile.
729
909
  #
730
910
  # @option params [required, String] :instance_id
@@ -742,11 +922,11 @@ module Aws::Connect
742
922
  #
743
923
  # @option params [Array<Types::RoutingProfileQueueConfig>] :queue_configs
744
924
  # The inbound queues associated with the routing profile. If no queue is
745
- # added, the agent can only make outbound calls.
925
+ # added, the agent can make only outbound calls.
746
926
  #
747
927
  # @option params [required, Array<Types::MediaConcurrency>] :media_concurrencies
748
- # The channels agents can handle in the Contact Control Panel (CCP) for
749
- # this routing profile.
928
+ # The channels that agents can handle in the Contact Control Panel (CCP)
929
+ # for this routing profile.
750
930
  #
751
931
  # @option params [Hash<String,String>] :tags
752
932
  # One or more tags.
@@ -1036,6 +1216,35 @@ module Aws::Connect
1036
1216
  req.send_request(options)
1037
1217
  end
1038
1218
 
1219
+ # This API is in preview release for Amazon Connect and is subject to
1220
+ # change.
1221
+ #
1222
+ # Deletes a quick connect.
1223
+ #
1224
+ # @option params [required, String] :instance_id
1225
+ # The identifier of the Amazon Connect instance.
1226
+ #
1227
+ # @option params [required, String] :quick_connect_id
1228
+ # The identifier for the quick connect.
1229
+ #
1230
+ # @return [Struct] Returns an empty {Seahorse::Client::Response response}.
1231
+ #
1232
+ # @example Request syntax with placeholder values
1233
+ #
1234
+ # resp = client.delete_quick_connect({
1235
+ # instance_id: "InstanceId", # required
1236
+ # quick_connect_id: "QuickConnectId", # required
1237
+ # })
1238
+ #
1239
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/DeleteQuickConnect AWS API Documentation
1240
+ #
1241
+ # @overload delete_quick_connect(params = {})
1242
+ # @param [Hash] params ({})
1243
+ def delete_quick_connect(params = {}, options = {})
1244
+ req = build_request(:delete_quick_connect, params)
1245
+ req.send_request(options)
1246
+ end
1247
+
1039
1248
  # This API is in preview release for Amazon Connect and is subject to
1040
1249
  # change.
1041
1250
  #
@@ -1176,9 +1385,59 @@ module Aws::Connect
1176
1385
  req.send_request(options)
1177
1386
  end
1178
1387
 
1388
+ # This API is in preview release for Amazon Connect and is subject to
1389
+ # change.
1390
+ #
1391
+ # Describes the hours of operation.
1392
+ #
1393
+ # @option params [required, String] :instance_id
1394
+ # The identifier of the Amazon Connect instance.
1395
+ #
1396
+ # @option params [required, String] :hours_of_operation_id
1397
+ # The identifier for the hours of operation.
1398
+ #
1399
+ # @return [Types::DescribeHoursOfOperationResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
1400
+ #
1401
+ # * {Types::DescribeHoursOfOperationResponse#hours_of_operation #hours_of_operation} => Types::HoursOfOperation
1402
+ #
1403
+ # @example Request syntax with placeholder values
1404
+ #
1405
+ # resp = client.describe_hours_of_operation({
1406
+ # instance_id: "InstanceId", # required
1407
+ # hours_of_operation_id: "HoursOfOperationId", # required
1408
+ # })
1409
+ #
1410
+ # @example Response structure
1411
+ #
1412
+ # resp.hours_of_operation.hours_of_operation_id #=> String
1413
+ # resp.hours_of_operation.hours_of_operation_arn #=> String
1414
+ # resp.hours_of_operation.name #=> String
1415
+ # resp.hours_of_operation.description #=> String
1416
+ # resp.hours_of_operation.time_zone #=> String
1417
+ # resp.hours_of_operation.config #=> Array
1418
+ # resp.hours_of_operation.config[0].day #=> String, one of "SUNDAY", "MONDAY", "TUESDAY", "WEDNESDAY", "THURSDAY", "FRIDAY", "SATURDAY"
1419
+ # resp.hours_of_operation.config[0].start_time.hours #=> Integer
1420
+ # resp.hours_of_operation.config[0].start_time.minutes #=> Integer
1421
+ # resp.hours_of_operation.config[0].end_time.hours #=> Integer
1422
+ # resp.hours_of_operation.config[0].end_time.minutes #=> Integer
1423
+ # resp.hours_of_operation.tags #=> Hash
1424
+ # resp.hours_of_operation.tags["TagKey"] #=> String
1425
+ #
1426
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/DescribeHoursOfOperation AWS API Documentation
1427
+ #
1428
+ # @overload describe_hours_of_operation(params = {})
1429
+ # @param [Hash] params ({})
1430
+ def describe_hours_of_operation(params = {}, options = {})
1431
+ req = build_request(:describe_hours_of_operation, params)
1432
+ req.send_request(options)
1433
+ end
1434
+
1435
+ # This API is in preview release for Amazon Connect and is subject to
1436
+ # change.
1437
+ #
1179
1438
  # Returns the current state of the specified instance identifier. It
1180
1439
  # tracks the instance while it is being created and returns an error
1181
- # status if applicable.
1440
+ # status, if applicable.
1182
1441
  #
1183
1442
  # If an instance is not created successfully, the instance status reason
1184
1443
  # field returns details relevant to the reason. The instance in a failed
@@ -1220,6 +1479,9 @@ module Aws::Connect
1220
1479
  req.send_request(options)
1221
1480
  end
1222
1481
 
1482
+ # This API is in preview release for Amazon Connect and is subject to
1483
+ # change.
1484
+ #
1223
1485
  # Describes the specified instance attribute.
1224
1486
  #
1225
1487
  # @option params [required, String] :instance_id
@@ -1253,6 +1515,9 @@ module Aws::Connect
1253
1515
  req.send_request(options)
1254
1516
  end
1255
1517
 
1518
+ # This API is in preview release for Amazon Connect and is subject to
1519
+ # change.
1520
+ #
1256
1521
  # Retrieves the current storage configurations for the specified
1257
1522
  # resource type, association ID, and instance ID.
1258
1523
  #
@@ -1302,6 +1567,98 @@ module Aws::Connect
1302
1567
  req.send_request(options)
1303
1568
  end
1304
1569
 
1570
+ # This API is in preview release for Amazon Connect and is subject to
1571
+ # change.
1572
+ #
1573
+ # Describes the specified queue.
1574
+ #
1575
+ # @option params [required, String] :instance_id
1576
+ # The identifier of the Amazon Connect instance.
1577
+ #
1578
+ # @option params [required, String] :queue_id
1579
+ # The identifier for the queue.
1580
+ #
1581
+ # @return [Types::DescribeQueueResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
1582
+ #
1583
+ # * {Types::DescribeQueueResponse#queue #queue} => Types::Queue
1584
+ #
1585
+ # @example Request syntax with placeholder values
1586
+ #
1587
+ # resp = client.describe_queue({
1588
+ # instance_id: "InstanceId", # required
1589
+ # queue_id: "QueueId", # required
1590
+ # })
1591
+ #
1592
+ # @example Response structure
1593
+ #
1594
+ # resp.queue.name #=> String
1595
+ # resp.queue.queue_arn #=> String
1596
+ # resp.queue.queue_id #=> String
1597
+ # resp.queue.description #=> String
1598
+ # resp.queue.outbound_caller_config.outbound_caller_id_name #=> String
1599
+ # resp.queue.outbound_caller_config.outbound_caller_id_number_id #=> String
1600
+ # resp.queue.outbound_caller_config.outbound_flow_id #=> String
1601
+ # resp.queue.hours_of_operation_id #=> String
1602
+ # resp.queue.max_contacts #=> Integer
1603
+ # resp.queue.status #=> String, one of "ENABLED", "DISABLED"
1604
+ # resp.queue.tags #=> Hash
1605
+ # resp.queue.tags["TagKey"] #=> String
1606
+ #
1607
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/DescribeQueue AWS API Documentation
1608
+ #
1609
+ # @overload describe_queue(params = {})
1610
+ # @param [Hash] params ({})
1611
+ def describe_queue(params = {}, options = {})
1612
+ req = build_request(:describe_queue, params)
1613
+ req.send_request(options)
1614
+ end
1615
+
1616
+ # This API is in preview release for Amazon Connect and is subject to
1617
+ # change.
1618
+ #
1619
+ # Describes the quick connect.
1620
+ #
1621
+ # @option params [required, String] :instance_id
1622
+ # The identifier of the Amazon Connect instance.
1623
+ #
1624
+ # @option params [required, String] :quick_connect_id
1625
+ # The identifier for the quick connect.
1626
+ #
1627
+ # @return [Types::DescribeQuickConnectResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
1628
+ #
1629
+ # * {Types::DescribeQuickConnectResponse#quick_connect #quick_connect} => Types::QuickConnect
1630
+ #
1631
+ # @example Request syntax with placeholder values
1632
+ #
1633
+ # resp = client.describe_quick_connect({
1634
+ # instance_id: "InstanceId", # required
1635
+ # quick_connect_id: "QuickConnectId", # required
1636
+ # })
1637
+ #
1638
+ # @example Response structure
1639
+ #
1640
+ # resp.quick_connect.quick_connect_arn #=> String
1641
+ # resp.quick_connect.quick_connect_id #=> String
1642
+ # resp.quick_connect.name #=> String
1643
+ # resp.quick_connect.description #=> String
1644
+ # resp.quick_connect.quick_connect_config.quick_connect_type #=> String, one of "USER", "QUEUE", "PHONE_NUMBER"
1645
+ # resp.quick_connect.quick_connect_config.user_config.user_id #=> String
1646
+ # resp.quick_connect.quick_connect_config.user_config.contact_flow_id #=> String
1647
+ # resp.quick_connect.quick_connect_config.queue_config.queue_id #=> String
1648
+ # resp.quick_connect.quick_connect_config.queue_config.contact_flow_id #=> String
1649
+ # resp.quick_connect.quick_connect_config.phone_config.phone_number #=> String
1650
+ # resp.quick_connect.tags #=> Hash
1651
+ # resp.quick_connect.tags["TagKey"] #=> String
1652
+ #
1653
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/DescribeQuickConnect AWS API Documentation
1654
+ #
1655
+ # @overload describe_quick_connect(params = {})
1656
+ # @param [Hash] params ({})
1657
+ def describe_quick_connect(params = {}, options = {})
1658
+ req = build_request(:describe_quick_connect, params)
1659
+ req.send_request(options)
1660
+ end
1661
+
1305
1662
  # Describes the specified routing profile.
1306
1663
  #
1307
1664
  # @option params [required, String] :instance_id
@@ -1488,6 +1845,9 @@ module Aws::Connect
1488
1845
  req.send_request(options)
1489
1846
  end
1490
1847
 
1848
+ # This API is in preview release for Amazon Connect and is subject to
1849
+ # change.
1850
+ #
1491
1851
  # Revokes access to integrated applications from Amazon Connect.
1492
1852
  #
1493
1853
  # @option params [required, String] :instance_id
@@ -1514,6 +1874,9 @@ module Aws::Connect
1514
1874
  req.send_request(options)
1515
1875
  end
1516
1876
 
1877
+ # This API is in preview release for Amazon Connect and is subject to
1878
+ # change.
1879
+ #
1517
1880
  # Removes the storage type configurations for the specified resource
1518
1881
  # type and association ID.
1519
1882
  #
@@ -1546,7 +1909,10 @@ module Aws::Connect
1546
1909
  req.send_request(options)
1547
1910
  end
1548
1911
 
1549
- # Remove the Lambda function from the drop-down options available in the
1912
+ # This API is in preview release for Amazon Connect and is subject to
1913
+ # change.
1914
+ #
1915
+ # Remove the Lambda function from the dropdown options available in the
1550
1916
  # relevant contact flow blocks.
1551
1917
  #
1552
1918
  # @option params [required, String] :instance_id
@@ -1574,6 +1940,9 @@ module Aws::Connect
1574
1940
  req.send_request(options)
1575
1941
  end
1576
1942
 
1943
+ # This API is in preview release for Amazon Connect and is subject to
1944
+ # change.
1945
+ #
1577
1946
  # Revokes authorization from the specified instance to access the
1578
1947
  # specified Amazon Lex bot.
1579
1948
  #
@@ -1605,6 +1974,39 @@ module Aws::Connect
1605
1974
  req.send_request(options)
1606
1975
  end
1607
1976
 
1977
+ # This API is in preview release for Amazon Connect and is subject to
1978
+ # change.
1979
+ #
1980
+ # Disassociates a set of quick connects from a queue.
1981
+ #
1982
+ # @option params [required, String] :instance_id
1983
+ # The identifier of the Amazon Connect instance.
1984
+ #
1985
+ # @option params [required, String] :queue_id
1986
+ # The identifier for the queue.
1987
+ #
1988
+ # @option params [required, Array<String>] :quick_connect_ids
1989
+ # The quick connects to disassociate from the queue.
1990
+ #
1991
+ # @return [Struct] Returns an empty {Seahorse::Client::Response response}.
1992
+ #
1993
+ # @example Request syntax with placeholder values
1994
+ #
1995
+ # resp = client.disassociate_queue_quick_connects({
1996
+ # instance_id: "InstanceId", # required
1997
+ # queue_id: "QueueId", # required
1998
+ # quick_connect_ids: ["QuickConnectId"], # required
1999
+ # })
2000
+ #
2001
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/DisassociateQueueQuickConnects AWS API Documentation
2002
+ #
2003
+ # @overload disassociate_queue_quick_connects(params = {})
2004
+ # @param [Hash] params ({})
2005
+ def disassociate_queue_quick_connects(params = {}, options = {})
2006
+ req = build_request(:disassociate_queue_quick_connects, params)
2007
+ req.send_request(options)
2008
+ end
2009
+
1608
2010
  # Disassociates a set of queues from a routing profile.
1609
2011
  #
1610
2012
  # @option params [required, String] :instance_id
@@ -1640,6 +2042,9 @@ module Aws::Connect
1640
2042
  req.send_request(options)
1641
2043
  end
1642
2044
 
2045
+ # This API is in preview release for Amazon Connect and is subject to
2046
+ # change.
2047
+ #
1643
2048
  # Deletes the specified security key.
1644
2049
  #
1645
2050
  # @option params [required, String] :instance_id
@@ -1848,7 +2253,7 @@ module Aws::Connect
1848
2253
  # parameters as the request that generated the token.
1849
2254
  #
1850
2255
  # @option params [Integer] :max_results
1851
- # The maximimum number of results to return per page.
2256
+ # The maximum number of results to return per page.
1852
2257
  #
1853
2258
  # @return [Types::GetCurrentMetricDataResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
1854
2259
  #
@@ -2149,7 +2554,7 @@ module Aws::Connect
2149
2554
  # results.
2150
2555
  #
2151
2556
  # @option params [Integer] :max_results
2152
- # The maximimum number of results to return per page.
2557
+ # The maximum number of results to return per page.
2153
2558
  #
2154
2559
  # @return [Types::GetMetricDataResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
2155
2560
  #
@@ -2208,6 +2613,9 @@ module Aws::Connect
2208
2613
  req.send_request(options)
2209
2614
  end
2210
2615
 
2616
+ # This API is in preview release for Amazon Connect and is subject to
2617
+ # change.
2618
+ #
2211
2619
  # Returns a paginated list of all approved origins associated with the
2212
2620
  # instance.
2213
2621
  #
@@ -2220,7 +2628,7 @@ module Aws::Connect
2220
2628
  # results.
2221
2629
  #
2222
2630
  # @option params [Integer] :max_results
2223
- # The maximimum number of results to return per page.
2631
+ # The maximum number of results to return per page.
2224
2632
  #
2225
2633
  # @return [Types::ListApprovedOriginsResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
2226
2634
  #
@@ -2278,7 +2686,7 @@ module Aws::Connect
2278
2686
  # results.
2279
2687
  #
2280
2688
  # @option params [Integer] :max_results
2281
- # The maximimum number of results to return per page.
2689
+ # The maximum number of results to return per page.
2282
2690
  #
2283
2691
  # @return [Types::ListContactFlowsResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
2284
2692
  #
@@ -2333,7 +2741,7 @@ module Aws::Connect
2333
2741
  # results.
2334
2742
  #
2335
2743
  # @option params [Integer] :max_results
2336
- # The maximimum number of results to return per page.
2744
+ # The maximum number of results to return per page.
2337
2745
  #
2338
2746
  # @return [Types::ListHoursOfOperationsResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
2339
2747
  #
@@ -2382,7 +2790,7 @@ module Aws::Connect
2382
2790
  # results.
2383
2791
  #
2384
2792
  # @option params [Integer] :max_results
2385
- # The maximimum number of results to return per page.
2793
+ # The maximum number of results to return per page.
2386
2794
  #
2387
2795
  # @return [Types::ListInstanceAttributesResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
2388
2796
  #
@@ -2433,7 +2841,7 @@ module Aws::Connect
2433
2841
  # results.
2434
2842
  #
2435
2843
  # @option params [Integer] :max_results
2436
- # The maximimum number of results to return per page.
2844
+ # The maximum number of results to return per page.
2437
2845
  #
2438
2846
  # @return [Types::ListInstanceStorageConfigsResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
2439
2847
  #
@@ -2491,7 +2899,7 @@ module Aws::Connect
2491
2899
  # results.
2492
2900
  #
2493
2901
  # @option params [Integer] :max_results
2494
- # The maximimum number of results to return per page.
2902
+ # The maximum number of results to return per page.
2495
2903
  #
2496
2904
  # @return [Types::ListInstancesResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
2497
2905
  #
@@ -2545,7 +2953,7 @@ module Aws::Connect
2545
2953
  # results.
2546
2954
  #
2547
2955
  # @option params [Integer] :max_results
2548
- # The maximimum number of results to return per page.
2956
+ # The maximum number of results to return per page.
2549
2957
  #
2550
2958
  # @return [Types::ListIntegrationAssociationsResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
2551
2959
  #
@@ -2584,8 +2992,11 @@ module Aws::Connect
2584
2992
  req.send_request(options)
2585
2993
  end
2586
2994
 
2587
- # Returns a paginated list of all the Lambda functions that show up in
2588
- # the drop-down options in the relevant contact flow blocks.
2995
+ # This API is in preview release for Amazon Connect and is subject to
2996
+ # change.
2997
+ #
2998
+ # Returns a paginated list of all Lambda functions that display in the
2999
+ # dropdown options in the relevant contact flow blocks.
2589
3000
  #
2590
3001
  # @option params [required, String] :instance_id
2591
3002
  # The identifier of the Amazon Connect instance.
@@ -2596,7 +3007,7 @@ module Aws::Connect
2596
3007
  # results.
2597
3008
  #
2598
3009
  # @option params [Integer] :max_results
2599
- # The maximimum number of results to return per page.
3010
+ # The maximum number of results to return per page.
2600
3011
  #
2601
3012
  # @return [Types::ListLambdaFunctionsResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
2602
3013
  #
@@ -2628,6 +3039,9 @@ module Aws::Connect
2628
3039
  req.send_request(options)
2629
3040
  end
2630
3041
 
3042
+ # This API is in preview release for Amazon Connect and is subject to
3043
+ # change.
3044
+ #
2631
3045
  # Returns a paginated list of all the Amazon Lex bots currently
2632
3046
  # associated with the instance.
2633
3047
  #
@@ -2640,7 +3054,7 @@ module Aws::Connect
2640
3054
  # results.
2641
3055
  #
2642
3056
  # @option params [Integer] :max_results
2643
- # The maximimum number of results to return per page.
3057
+ # The maximum number of results to return per page.
2644
3058
  #
2645
3059
  # @return [Types::ListLexBotsResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
2646
3060
  #
@@ -2699,7 +3113,7 @@ module Aws::Connect
2699
3113
  # results.
2700
3114
  #
2701
3115
  # @option params [Integer] :max_results
2702
- # The maximimum number of results to return per page.
3116
+ # The maximum number of results to return per page.
2703
3117
  #
2704
3118
  # @return [Types::ListPhoneNumbersResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
2705
3119
  #
@@ -2783,6 +3197,59 @@ module Aws::Connect
2783
3197
  req.send_request(options)
2784
3198
  end
2785
3199
 
3200
+ # This API is in preview release for Amazon Connect and is subject to
3201
+ # change.
3202
+ #
3203
+ # Lists the quick connects associated with a queue.
3204
+ #
3205
+ # @option params [required, String] :instance_id
3206
+ # The identifier of the Amazon Connect instance.
3207
+ #
3208
+ # @option params [required, String] :queue_id
3209
+ # The identifier for the queue.
3210
+ #
3211
+ # @option params [String] :next_token
3212
+ # The token for the next set of results. Use the value returned in the
3213
+ # previous response in the next request to retrieve the next set of
3214
+ # results.
3215
+ #
3216
+ # @option params [Integer] :max_results
3217
+ # The maximum number of results to return per page.
3218
+ #
3219
+ # @return [Types::ListQueueQuickConnectsResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
3220
+ #
3221
+ # * {Types::ListQueueQuickConnectsResponse#next_token #next_token} => String
3222
+ # * {Types::ListQueueQuickConnectsResponse#quick_connect_summary_list #quick_connect_summary_list} => Array&lt;Types::QuickConnectSummary&gt;
3223
+ #
3224
+ # The returned {Seahorse::Client::Response response} is a pageable response and is Enumerable. For details on usage see {Aws::PageableResponse PageableResponse}.
3225
+ #
3226
+ # @example Request syntax with placeholder values
3227
+ #
3228
+ # resp = client.list_queue_quick_connects({
3229
+ # instance_id: "InstanceId", # required
3230
+ # queue_id: "QueueId", # required
3231
+ # next_token: "NextToken",
3232
+ # max_results: 1,
3233
+ # })
3234
+ #
3235
+ # @example Response structure
3236
+ #
3237
+ # resp.next_token #=> String
3238
+ # resp.quick_connect_summary_list #=> Array
3239
+ # resp.quick_connect_summary_list[0].id #=> String
3240
+ # resp.quick_connect_summary_list[0].arn #=> String
3241
+ # resp.quick_connect_summary_list[0].name #=> String
3242
+ # resp.quick_connect_summary_list[0].quick_connect_type #=> String, one of "USER", "QUEUE", "PHONE_NUMBER"
3243
+ #
3244
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ListQueueQuickConnects AWS API Documentation
3245
+ #
3246
+ # @overload list_queue_quick_connects(params = {})
3247
+ # @param [Hash] params ({})
3248
+ def list_queue_quick_connects(params = {}, options = {})
3249
+ req = build_request(:list_queue_quick_connects, params)
3250
+ req.send_request(options)
3251
+ end
3252
+
2786
3253
  # Provides information about the queues for the specified Amazon Connect
2787
3254
  # instance.
2788
3255
  #
@@ -2805,7 +3272,7 @@ module Aws::Connect
2805
3272
  # results.
2806
3273
  #
2807
3274
  # @option params [Integer] :max_results
2808
- # The maximimum number of results to return per page.
3275
+ # The maximum number of results to return per page.
2809
3276
  #
2810
3277
  # @return [Types::ListQueuesResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
2811
3278
  #
@@ -2841,7 +3308,64 @@ module Aws::Connect
2841
3308
  req.send_request(options)
2842
3309
  end
2843
3310
 
2844
- # List the queues associated with a routing profile.
3311
+ # This API is in preview release for Amazon Connect and is subject to
3312
+ # change.
3313
+ #
3314
+ # Provides information about the quick connects for the specified Amazon
3315
+ # Connect instance.
3316
+ #
3317
+ # @option params [required, String] :instance_id
3318
+ # The identifier of the Amazon Connect instance.
3319
+ #
3320
+ # @option params [String] :next_token
3321
+ # The token for the next set of results. Use the value returned in the
3322
+ # previous response in the next request to retrieve the next set of
3323
+ # results.
3324
+ #
3325
+ # @option params [Integer] :max_results
3326
+ # The maximum number of results to return per page.
3327
+ #
3328
+ # @option params [Array<String>] :quick_connect_types
3329
+ # The type of quick connect. In the Amazon Connect console, when you
3330
+ # create a quick connect, you are prompted to assign one of the
3331
+ # following types: Agent (USER), External (PHONE\_NUMBER), or Queue
3332
+ # (QUEUE).
3333
+ #
3334
+ # @return [Types::ListQuickConnectsResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
3335
+ #
3336
+ # * {Types::ListQuickConnectsResponse#quick_connect_summary_list #quick_connect_summary_list} => Array&lt;Types::QuickConnectSummary&gt;
3337
+ # * {Types::ListQuickConnectsResponse#next_token #next_token} => String
3338
+ #
3339
+ # The returned {Seahorse::Client::Response response} is a pageable response and is Enumerable. For details on usage see {Aws::PageableResponse PageableResponse}.
3340
+ #
3341
+ # @example Request syntax with placeholder values
3342
+ #
3343
+ # resp = client.list_quick_connects({
3344
+ # instance_id: "InstanceId", # required
3345
+ # next_token: "NextToken",
3346
+ # max_results: 1,
3347
+ # quick_connect_types: ["USER"], # accepts USER, QUEUE, PHONE_NUMBER
3348
+ # })
3349
+ #
3350
+ # @example Response structure
3351
+ #
3352
+ # resp.quick_connect_summary_list #=> Array
3353
+ # resp.quick_connect_summary_list[0].id #=> String
3354
+ # resp.quick_connect_summary_list[0].arn #=> String
3355
+ # resp.quick_connect_summary_list[0].name #=> String
3356
+ # resp.quick_connect_summary_list[0].quick_connect_type #=> String, one of "USER", "QUEUE", "PHONE_NUMBER"
3357
+ # resp.next_token #=> String
3358
+ #
3359
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ListQuickConnects AWS API Documentation
3360
+ #
3361
+ # @overload list_quick_connects(params = {})
3362
+ # @param [Hash] params ({})
3363
+ def list_quick_connects(params = {}, options = {})
3364
+ req = build_request(:list_quick_connects, params)
3365
+ req.send_request(options)
3366
+ end
3367
+
3368
+ # Lists the queues associated with a routing profile.
2845
3369
  #
2846
3370
  # @option params [required, String] :instance_id
2847
3371
  # The identifier of the Amazon Connect instance.
@@ -2855,7 +3379,7 @@ module Aws::Connect
2855
3379
  # results.
2856
3380
  #
2857
3381
  # @option params [Integer] :max_results
2858
- # The maximimum number of results to return per page.
3382
+ # The maximum number of results to return per page.
2859
3383
  #
2860
3384
  # @return [Types::ListRoutingProfileQueuesResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
2861
3385
  #
@@ -2914,7 +3438,7 @@ module Aws::Connect
2914
3438
  # results.
2915
3439
  #
2916
3440
  # @option params [Integer] :max_results
2917
- # The maximimum number of results to return per page.
3441
+ # The maximum number of results to return per page.
2918
3442
  #
2919
3443
  # @return [Types::ListRoutingProfilesResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
2920
3444
  #
@@ -2948,6 +3472,9 @@ module Aws::Connect
2948
3472
  req.send_request(options)
2949
3473
  end
2950
3474
 
3475
+ # This API is in preview release for Amazon Connect and is subject to
3476
+ # change.
3477
+ #
2951
3478
  # Returns a paginated list of all security keys associated with the
2952
3479
  # instance.
2953
3480
  #
@@ -2960,7 +3487,7 @@ module Aws::Connect
2960
3487
  # results.
2961
3488
  #
2962
3489
  # @option params [Integer] :max_results
2963
- # The maximimum number of results to return per page.
3490
+ # The maximum number of results to return per page.
2964
3491
  #
2965
3492
  # @return [Types::ListSecurityKeysResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
2966
3493
  #
@@ -3013,7 +3540,7 @@ module Aws::Connect
3013
3540
  # results.
3014
3541
  #
3015
3542
  # @option params [Integer] :max_results
3016
- # The maximimum number of results to return per page.
3543
+ # The maximum number of results to return per page.
3017
3544
  #
3018
3545
  # @return [Types::ListSecurityProfilesResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
3019
3546
  #
@@ -3086,7 +3613,7 @@ module Aws::Connect
3086
3613
  # This API is in preview release for Amazon Connect and is subject to
3087
3614
  # change.
3088
3615
  #
3089
- # List the use cases.
3616
+ # Lists the use cases.
3090
3617
  #
3091
3618
  # @option params [required, String] :instance_id
3092
3619
  # The identifier of the Amazon Connect instance.
@@ -3100,7 +3627,7 @@ module Aws::Connect
3100
3627
  # results.
3101
3628
  #
3102
3629
  # @option params [Integer] :max_results
3103
- # The maximimum number of results to return per page.
3630
+ # The maximum number of results to return per page.
3104
3631
  #
3105
3632
  # @return [Types::ListUseCasesResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
3106
3633
  #
@@ -3154,7 +3681,7 @@ module Aws::Connect
3154
3681
  # results.
3155
3682
  #
3156
3683
  # @option params [Integer] :max_results
3157
- # The maximimum number of results to return per page.
3684
+ # The maximum number of results to return per page.
3158
3685
  #
3159
3686
  # @return [Types::ListUserHierarchyGroupsResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
3160
3687
  #
@@ -3200,7 +3727,7 @@ module Aws::Connect
3200
3727
  # results.
3201
3728
  #
3202
3729
  # @option params [Integer] :max_results
3203
- # The maximimum number of results to return per page.
3730
+ # The maximum number of results to return per page.
3204
3731
  #
3205
3732
  # @return [Types::ListUsersResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
3206
3733
  #
@@ -3273,7 +3800,7 @@ module Aws::Connect
3273
3800
  # from the [CreateParticipantConnection][1] API in the Amazon Connect
3274
3801
  # Participant Service.
3275
3802
  #
3276
- # When a new chat contact is successfully created, clients need to
3803
+ # When a new chat contact is successfully created, clients must
3277
3804
  # subscribe to the participant’s connection for the created chat within
3278
3805
  # 5 minutes. This is achieved by invoking
3279
3806
  # [CreateParticipantConnection][1] with WEBSOCKET and
@@ -3287,8 +3814,8 @@ module Aws::Connect
3287
3814
  # * The [quota for concurrent active chats][2] is exceeded. Active chat
3288
3815
  # throttling returns a `LimitExceededException`.
3289
3816
  #
3290
- # For more information about how chat works, see [Chat][3] in the
3291
- # *Amazon Connect Administrator Guide*.
3817
+ # For more information about chat, see [Chat][3] in the *Amazon Connect
3818
+ # Administrator Guide*.
3292
3819
  #
3293
3820
  #
3294
3821
  #
@@ -3311,7 +3838,7 @@ module Aws::Connect
3311
3838
  #
3312
3839
  # @option params [Hash<String,String>] :attributes
3313
3840
  # A custom key-value pair using an attribute map. The attributes are
3314
- # standard Amazon Connect attributes, and can be accessed in contact
3841
+ # standard Amazon Connect attributes. They can be accessed in contact
3315
3842
  # flows just like any other contact attributes.
3316
3843
  #
3317
3844
  # There can be up to 32,768 UTF-8 bytes across all key-value pairs per
@@ -3370,7 +3897,7 @@ module Aws::Connect
3370
3897
  req.send_request(options)
3371
3898
  end
3372
3899
 
3373
- # This API starts recording the contact when the agent joins the call.
3900
+ # Starts recording the contact when the agent joins the call.
3374
3901
  # StartContactRecording is a one-time action. For example, if you use
3375
3902
  # StopContactRecording to stop recording an ongoing call, you can't use
3376
3903
  # StartContactRecording to restart it. For scenarios where the recording
@@ -3398,7 +3925,7 @@ module Aws::Connect
3398
3925
  # associated with the first interaction with the contact center.
3399
3926
  #
3400
3927
  # @option params [required, Types::VoiceRecordingConfiguration] :voice_recording_configuration
3401
- # Who is being recorded.
3928
+ # The person being recorded.
3402
3929
  #
3403
3930
  # @return [Struct] Returns an empty {Seahorse::Client::Response response}.
3404
3931
  #
@@ -3422,16 +3949,16 @@ module Aws::Connect
3422
3949
  req.send_request(options)
3423
3950
  end
3424
3951
 
3425
- # This API places an outbound call to a contact, and then initiates the
3426
- # contact flow. It performs the actions in the contact flow that's
3427
- # specified (in `ContactFlowId`).
3952
+ # Places an outbound call to a contact, and then initiates the contact
3953
+ # flow. It performs the actions in the contact flow that's specified
3954
+ # (in `ContactFlowId`).
3428
3955
  #
3429
- # Agents are not involved in initiating the outbound API (that is,
3430
- # dialing the contact). If the contact flow places an outbound call to a
3431
- # contact, and then puts the contact in queue, that's when the call is
3432
- # routed to the agent, like any other inbound case.
3956
+ # Agents do not initiate the outbound API, which means that they do not
3957
+ # dial the contact. If the contact flow places an outbound call to a
3958
+ # contact, and then puts the contact in queue, the call is then routed
3959
+ # to the agent, like any other inbound case.
3433
3960
  #
3434
- # There is a 60 second dialing timeout for this operation. If the call
3961
+ # There is a 60-second dialing timeout for this operation. If the call
3435
3962
  # is not connected after 60 seconds, it fails.
3436
3963
  #
3437
3964
  # <note markdown="1"> UK numbers with a 447 prefix are not allowed by default. Before you
@@ -3630,7 +4157,7 @@ module Aws::Connect
3630
4157
  req.send_request(options)
3631
4158
  end
3632
4159
 
3633
- # When a contact is being recorded, this API stops recording the call.
4160
+ # Stops recording a call when a contact is being recorded.
3634
4161
  # StopContactRecording is a one-time action. If you use
3635
4162
  # StopContactRecording to stop recording an ongoing call, you can't use
3636
4163
  # StartContactRecording to restart it. For scenarios where the recording
@@ -3710,8 +4237,8 @@ module Aws::Connect
3710
4237
 
3711
4238
  # Adds the specified tags to the specified resource.
3712
4239
  #
3713
- # The supported resource types are users, routing profiles, and contact
3714
- # flows.
4240
+ # The supported resource types are users, routing profiles, queues,
4241
+ # quick connects, and contact flows.
3715
4242
  #
3716
4243
  # For sample policies that use tags, see [Amazon Connect Identity-Based
3717
4244
  # Policy Examples][1] in the *Amazon Connect Administrator Guide*.
@@ -3777,25 +4304,26 @@ module Aws::Connect
3777
4304
  # specified contact.
3778
4305
  #
3779
4306
  # You can add or update attributes for both ongoing and completed
3780
- # contacts. For example, you can update the customer's name or the
3781
- # reason the customer called while the call is active, or add notes
3782
- # about steps that the agent took during the call that are displayed to
3783
- # the next agent that takes the call. You can also update attributes for
3784
- # a contact using data from your CRM application and save the data with
4307
+ # contacts. For example, while the call is active, you can update the
4308
+ # customer's name or the reason the customer called. You can add notes
4309
+ # about steps that the agent took during the call that display to the
4310
+ # next agent that takes the call. You can also update attributes for a
4311
+ # contact using data from your CRM application and save the data with
3785
4312
  # the contact in Amazon Connect. You could also flag calls for
3786
- # additional analysis, such as legal review or identifying abusive
4313
+ # additional analysis, such as legal review or to identify abusive
3787
4314
  # callers.
3788
4315
  #
3789
4316
  # Contact attributes are available in Amazon Connect for 24 months, and
3790
4317
  # are then deleted.
3791
4318
  #
3792
4319
  # **Important:** You cannot use the operation to update attributes for
3793
- # contacts that occurred prior to the release of the API, September 12,
3794
- # 2018. You can update attributes only for contacts that started after
3795
- # the release of the API. If you attempt to update attributes for a
3796
- # contact that occurred prior to the release of the API, a 400 error is
3797
- # returned. This applies also to queued callbacks that were initiated
3798
- # prior to the release of the API but are still active in your instance.
4320
+ # contacts that occurred prior to the release of the API, which was
4321
+ # September 12, 2018. You can update attributes only for contacts that
4322
+ # started after the release of the API. If you attempt to update
4323
+ # attributes for a contact that occurred prior to the release of the
4324
+ # API, a 400 error is returned. This applies also to queued callbacks
4325
+ # that were initiated prior to the release of the API but are still
4326
+ # active in your instance.
3799
4327
  #
3800
4328
  # @option params [required, String] :initial_contact_id
3801
4329
  # The identifier of the contact. This is the identifier of the contact
@@ -4014,6 +4542,268 @@ module Aws::Connect
4014
4542
  req.send_request(options)
4015
4543
  end
4016
4544
 
4545
+ # This API is in preview release for Amazon Connect and is subject to
4546
+ # change.
4547
+ #
4548
+ # Updates the hours of operation for the specified queue.
4549
+ #
4550
+ # @option params [required, String] :instance_id
4551
+ # The identifier of the Amazon Connect instance.
4552
+ #
4553
+ # @option params [required, String] :queue_id
4554
+ # The identifier for the queue.
4555
+ #
4556
+ # @option params [required, String] :hours_of_operation_id
4557
+ # The identifier for the hours of operation.
4558
+ #
4559
+ # @return [Struct] Returns an empty {Seahorse::Client::Response response}.
4560
+ #
4561
+ # @example Request syntax with placeholder values
4562
+ #
4563
+ # resp = client.update_queue_hours_of_operation({
4564
+ # instance_id: "InstanceId", # required
4565
+ # queue_id: "QueueId", # required
4566
+ # hours_of_operation_id: "HoursOfOperationId", # required
4567
+ # })
4568
+ #
4569
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/UpdateQueueHoursOfOperation AWS API Documentation
4570
+ #
4571
+ # @overload update_queue_hours_of_operation(params = {})
4572
+ # @param [Hash] params ({})
4573
+ def update_queue_hours_of_operation(params = {}, options = {})
4574
+ req = build_request(:update_queue_hours_of_operation, params)
4575
+ req.send_request(options)
4576
+ end
4577
+
4578
+ # This API is in preview release for Amazon Connect and is subject to
4579
+ # change.
4580
+ #
4581
+ # Updates the maximum number of contacts allowed in a queue before it is
4582
+ # considered full.
4583
+ #
4584
+ # @option params [required, String] :instance_id
4585
+ # The identifier of the Amazon Connect instance.
4586
+ #
4587
+ # @option params [required, String] :queue_id
4588
+ # The identifier for the queue.
4589
+ #
4590
+ # @option params [required, Integer] :max_contacts
4591
+ # The maximum number of contacts that can be in the queue before it is
4592
+ # considered full.
4593
+ #
4594
+ # @return [Struct] Returns an empty {Seahorse::Client::Response response}.
4595
+ #
4596
+ # @example Request syntax with placeholder values
4597
+ #
4598
+ # resp = client.update_queue_max_contacts({
4599
+ # instance_id: "InstanceId", # required
4600
+ # queue_id: "QueueId", # required
4601
+ # max_contacts: 1, # required
4602
+ # })
4603
+ #
4604
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/UpdateQueueMaxContacts AWS API Documentation
4605
+ #
4606
+ # @overload update_queue_max_contacts(params = {})
4607
+ # @param [Hash] params ({})
4608
+ def update_queue_max_contacts(params = {}, options = {})
4609
+ req = build_request(:update_queue_max_contacts, params)
4610
+ req.send_request(options)
4611
+ end
4612
+
4613
+ # This API is in preview release for Amazon Connect and is subject to
4614
+ # change.
4615
+ #
4616
+ # Updates the name and description of a queue. At least `Name` or
4617
+ # `Description` must be provided.
4618
+ #
4619
+ # @option params [required, String] :instance_id
4620
+ # The identifier of the Amazon Connect instance.
4621
+ #
4622
+ # @option params [required, String] :queue_id
4623
+ # The identifier for the queue.
4624
+ #
4625
+ # @option params [String] :name
4626
+ # The name of the queue.
4627
+ #
4628
+ # @option params [String] :description
4629
+ # The description of the queue.
4630
+ #
4631
+ # @return [Struct] Returns an empty {Seahorse::Client::Response response}.
4632
+ #
4633
+ # @example Request syntax with placeholder values
4634
+ #
4635
+ # resp = client.update_queue_name({
4636
+ # instance_id: "InstanceId", # required
4637
+ # queue_id: "QueueId", # required
4638
+ # name: "CommonNameLength127",
4639
+ # description: "QueueDescription",
4640
+ # })
4641
+ #
4642
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/UpdateQueueName AWS API Documentation
4643
+ #
4644
+ # @overload update_queue_name(params = {})
4645
+ # @param [Hash] params ({})
4646
+ def update_queue_name(params = {}, options = {})
4647
+ req = build_request(:update_queue_name, params)
4648
+ req.send_request(options)
4649
+ end
4650
+
4651
+ # This API is in preview release for Amazon Connect and is subject to
4652
+ # change.
4653
+ #
4654
+ # Updates the outbound caller ID name, number, and outbound whisper flow
4655
+ # for a specified queue.
4656
+ #
4657
+ # @option params [required, String] :instance_id
4658
+ # The identifier of the Amazon Connect instance.
4659
+ #
4660
+ # @option params [required, String] :queue_id
4661
+ # The identifier for the queue.
4662
+ #
4663
+ # @option params [required, Types::OutboundCallerConfig] :outbound_caller_config
4664
+ # The outbound caller ID name, number, and outbound whisper flow.
4665
+ #
4666
+ # @return [Struct] Returns an empty {Seahorse::Client::Response response}.
4667
+ #
4668
+ # @example Request syntax with placeholder values
4669
+ #
4670
+ # resp = client.update_queue_outbound_caller_config({
4671
+ # instance_id: "InstanceId", # required
4672
+ # queue_id: "QueueId", # required
4673
+ # outbound_caller_config: { # required
4674
+ # outbound_caller_id_name: "OutboundCallerIdName",
4675
+ # outbound_caller_id_number_id: "PhoneNumberId",
4676
+ # outbound_flow_id: "ContactFlowId",
4677
+ # },
4678
+ # })
4679
+ #
4680
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/UpdateQueueOutboundCallerConfig AWS API Documentation
4681
+ #
4682
+ # @overload update_queue_outbound_caller_config(params = {})
4683
+ # @param [Hash] params ({})
4684
+ def update_queue_outbound_caller_config(params = {}, options = {})
4685
+ req = build_request(:update_queue_outbound_caller_config, params)
4686
+ req.send_request(options)
4687
+ end
4688
+
4689
+ # This API is in preview release for Amazon Connect and is subject to
4690
+ # change.
4691
+ #
4692
+ # Updates the status of the queue.
4693
+ #
4694
+ # @option params [required, String] :instance_id
4695
+ # The identifier of the Amazon Connect instance.
4696
+ #
4697
+ # @option params [required, String] :queue_id
4698
+ # The identifier for the queue.
4699
+ #
4700
+ # @option params [required, String] :status
4701
+ # The status of the queue.
4702
+ #
4703
+ # @return [Struct] Returns an empty {Seahorse::Client::Response response}.
4704
+ #
4705
+ # @example Request syntax with placeholder values
4706
+ #
4707
+ # resp = client.update_queue_status({
4708
+ # instance_id: "InstanceId", # required
4709
+ # queue_id: "QueueId", # required
4710
+ # status: "ENABLED", # required, accepts ENABLED, DISABLED
4711
+ # })
4712
+ #
4713
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/UpdateQueueStatus AWS API Documentation
4714
+ #
4715
+ # @overload update_queue_status(params = {})
4716
+ # @param [Hash] params ({})
4717
+ def update_queue_status(params = {}, options = {})
4718
+ req = build_request(:update_queue_status, params)
4719
+ req.send_request(options)
4720
+ end
4721
+
4722
+ # This API is in preview release for Amazon Connect and is subject to
4723
+ # change.
4724
+ #
4725
+ # Updates the configuration settings for the specified quick connect.
4726
+ #
4727
+ # @option params [required, String] :instance_id
4728
+ # The identifier of the Amazon Connect instance.
4729
+ #
4730
+ # @option params [required, String] :quick_connect_id
4731
+ # The identifier for the quick connect.
4732
+ #
4733
+ # @option params [required, Types::QuickConnectConfig] :quick_connect_config
4734
+ # Information about the configuration settings for the quick connect.
4735
+ #
4736
+ # @return [Struct] Returns an empty {Seahorse::Client::Response response}.
4737
+ #
4738
+ # @example Request syntax with placeholder values
4739
+ #
4740
+ # resp = client.update_quick_connect_config({
4741
+ # instance_id: "InstanceId", # required
4742
+ # quick_connect_id: "QuickConnectId", # required
4743
+ # quick_connect_config: { # required
4744
+ # quick_connect_type: "USER", # required, accepts USER, QUEUE, PHONE_NUMBER
4745
+ # user_config: {
4746
+ # user_id: "UserId", # required
4747
+ # contact_flow_id: "ContactFlowId", # required
4748
+ # },
4749
+ # queue_config: {
4750
+ # queue_id: "QueueId", # required
4751
+ # contact_flow_id: "ContactFlowId", # required
4752
+ # },
4753
+ # phone_config: {
4754
+ # phone_number: "PhoneNumber", # required
4755
+ # },
4756
+ # },
4757
+ # })
4758
+ #
4759
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/UpdateQuickConnectConfig AWS API Documentation
4760
+ #
4761
+ # @overload update_quick_connect_config(params = {})
4762
+ # @param [Hash] params ({})
4763
+ def update_quick_connect_config(params = {}, options = {})
4764
+ req = build_request(:update_quick_connect_config, params)
4765
+ req.send_request(options)
4766
+ end
4767
+
4768
+ # This API is in preview release for Amazon Connect and is subject to
4769
+ # change.
4770
+ #
4771
+ # Updates the name and description of a quick connect. The request
4772
+ # accepts the following data in JSON format. At least `Name` or
4773
+ # `Description` must be provided.
4774
+ #
4775
+ # @option params [required, String] :instance_id
4776
+ # The identifier of the Amazon Connect instance.
4777
+ #
4778
+ # @option params [required, String] :quick_connect_id
4779
+ # The identifier for the quick connect.
4780
+ #
4781
+ # @option params [String] :name
4782
+ # The name of the quick connect.
4783
+ #
4784
+ # @option params [String] :description
4785
+ # The description of the quick connect.
4786
+ #
4787
+ # @return [Struct] Returns an empty {Seahorse::Client::Response response}.
4788
+ #
4789
+ # @example Request syntax with placeholder values
4790
+ #
4791
+ # resp = client.update_quick_connect_name({
4792
+ # instance_id: "InstanceId", # required
4793
+ # quick_connect_id: "QuickConnectId", # required
4794
+ # name: "QuickConnectName",
4795
+ # description: "QuickConnectDescription",
4796
+ # })
4797
+ #
4798
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/UpdateQuickConnectName AWS API Documentation
4799
+ #
4800
+ # @overload update_quick_connect_name(params = {})
4801
+ # @param [Hash] params ({})
4802
+ def update_quick_connect_name(params = {}, options = {})
4803
+ req = build_request(:update_quick_connect_name, params)
4804
+ req.send_request(options)
4805
+ end
4806
+
4017
4807
  # Updates the channels that agents can handle in the Contact Control
4018
4808
  # Panel (CCP) for a routing profile.
4019
4809
  #
@@ -4024,7 +4814,8 @@ module Aws::Connect
4024
4814
  # The identifier of the routing profile.
4025
4815
  #
4026
4816
  # @option params [required, Array<Types::MediaConcurrency>] :media_concurrencies
4027
- # The channels agents can handle in the Contact Control Panel (CCP).
4817
+ # The channels that agents can handle in the Contact Control Panel
4818
+ # (CCP).
4028
4819
  #
4029
4820
  # @return [Struct] Returns an empty {Seahorse::Client::Response response}.
4030
4821
  #
@@ -4264,14 +5055,13 @@ module Aws::Connect
4264
5055
 
4265
5056
  # Updates the identity information for the specified user.
4266
5057
  #
4267
- # Someone with the ability to invoke `UpdateUserIndentityInfo` can
4268
- # change the login credentials of other users by changing their email
4269
- # address. This poses a security risk to your organization. They can
4270
- # change the email address of a user to the attacker's email address,
4271
- # and then reset the password through email. We strongly recommend
4272
- # limiting who has the ability to invoke `UpdateUserIndentityInfo`. For
4273
- # more information, see [Best Practices for Security Profiles][1] in the
4274
- # *Amazon Connect Administrator Guide*.
5058
+ # We strongly recommend limiting who has the ability to invoke
5059
+ # `UpdateUserIdentityInfo`. Someone with that ability can change the
5060
+ # login credentials of other users by changing their email address. This
5061
+ # poses a security risk to your organization. They can change the email
5062
+ # address of a user to the attacker's email address, and then reset the
5063
+ # password through email. For more information, see [Best Practices for
5064
+ # Security Profiles][1] in the *Amazon Connect Administrator Guide*.
4275
5065
  #
4276
5066
  #
4277
5067
  #
@@ -4417,7 +5207,7 @@ module Aws::Connect
4417
5207
  params: params,
4418
5208
  config: config)
4419
5209
  context[:gem_name] = 'aws-sdk-connect'
4420
- context[:gem_version] = '1.37.0'
5210
+ context[:gem_version] = '1.42.0'
4421
5211
  Seahorse::Client::Request.new(handlers, context)
4422
5212
  end
4423
5213