aws-sdk-connect 1.37.0 → 1.42.0
This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
- checksums.yaml +4 -4
- data/CHANGELOG.md +223 -0
- data/LICENSE.txt +202 -0
- data/VERSION +1 -0
- data/lib/aws-sdk-connect.rb +2 -2
- data/lib/aws-sdk-connect/client.rb +867 -77
- data/lib/aws-sdk-connect/client_api.rb +483 -1
- data/lib/aws-sdk-connect/errors.rb +1 -1
- data/lib/aws-sdk-connect/resource.rb +1 -1
- data/lib/aws-sdk-connect/types.rb +1188 -87
- metadata +8 -5
@@ -3,7 +3,7 @@
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# WARNING ABOUT GENERATED CODE
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#
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# This file is generated. See the contributing guide for more information:
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# https://github.com/aws/aws-sdk-ruby/blob/
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# https://github.com/aws/aws-sdk-ruby/blob/version-3/CONTRIBUTING.md
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#
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# WARNING ABOUT GENERATED CODE
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@@ -327,6 +327,9 @@ module Aws::Connect
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# @!group API Operations
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# This API is in preview release for Amazon Connect and is subject to
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# change.
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#
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# Associates an approved origin to an Amazon Connect instance.
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#
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# @option params [required, String] :instance_id
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req.send_request(options)
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end
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# This API is in preview release for Amazon Connect and is subject to
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# change.
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#
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# Associates a storage resource type for the first time. You can only
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# associate one type of storage configuration in a single call. This
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# means, for example, that you can't define an instance with multiple
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#
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# This API does not create a resource that doesn't exist. It only
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# associates it to the instance. Ensure that the resource being
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# specified in the storage configuration, like an
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#
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# specified in the storage configuration, like an S3 bucket, exists when
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# being used for association.
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#
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# @option params [required, String] :instance_id
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# The identifier of the Amazon Connect instance.
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req.send_request(options)
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end
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# This API is in preview release for Amazon Connect and is subject to
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# change.
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#
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# Allows the specified Amazon Connect instance to access the specified
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# Lambda function.
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#
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req.send_request(options)
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end
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# This API is in preview release for Amazon Connect and is subject to
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# change.
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#
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# Allows the specified Amazon Connect instance to access the specified
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# Amazon Lex bot.
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#
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@@ -480,6 +492,39 @@ module Aws::Connect
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req.send_request(options)
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end
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# This API is in preview release for Amazon Connect and is subject to
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# change.
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#
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# Associates a set of quick connects with a queue.
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#
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# @option params [required, String] :instance_id
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# The identifier of the Amazon Connect instance.
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#
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# @option params [required, String] :queue_id
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# The identifier for the queue.
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#
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# @option params [required, Array<String>] :quick_connect_ids
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# The quick connects to associate with this queue.
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#
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# @return [Struct] Returns an empty {Seahorse::Client::Response response}.
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#
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# @example Request syntax with placeholder values
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#
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# resp = client.associate_queue_quick_connects({
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# instance_id: "InstanceId", # required
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# queue_id: "QueueId", # required
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# quick_connect_ids: ["QuickConnectId"], # required
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# })
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#
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# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/AssociateQueueQuickConnects AWS API Documentation
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#
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# @overload associate_queue_quick_connects(params = {})
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# @param [Hash] params ({})
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def associate_queue_quick_connects(params = {}, options = {})
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req = build_request(:associate_queue_quick_connects, params)
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req.send_request(options)
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end
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# Associates a set of queues with a routing profile.
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#
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# @option params [required, String] :instance_id
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req.send_request(options)
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end
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# This API is in preview release for Amazon Connect and is subject to
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# change.
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#
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# Associates a security key to the instance.
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#
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# @option params [required, String] :instance_id
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# change.
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#
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# Initiates an Amazon Connect instance with all the supported channels
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# enabled. It does not attach any storage
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#
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# Lens for Amazon Connect.
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# enabled. It does not attach any storage, such as Amazon Simple Storage
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# Service (Amazon S3) or Amazon Kinesis. It also does not allow for any
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# configurations on features, such as Contact Lens for Amazon Connect.
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#
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# @option params [String] :client_token
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# The idempotency token.
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# The identifier for the directory.
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#
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# @option params [required, Boolean] :inbound_calls_enabled
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# Your contact center handles incoming contacts.
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#
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# @option params [required, Boolean] :outbound_calls_enabled
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#
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# Your contact center allows outbound calls.
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#
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# @return [Types::CreateInstanceResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
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#
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# This API is in preview release for Amazon Connect and is subject to
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# change.
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#
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# Create an AppIntegration association with
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# Create an AppIntegration association with an Amazon Connect instance.
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#
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# @option params [required, String] :instance_id
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# The identifier of the Amazon Connect instance.
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req.send_request(options)
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end
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# This API is in preview release for Amazon Connect and is subject to
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# change.
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#
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# Creates a new queue for the specified Amazon Connect instance.
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#
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# @option params [required, String] :instance_id
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# The identifier of the Amazon Connect instance.
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#
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# @option params [required, String] :name
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# The name of the queue.
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#
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# @option params [String] :description
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# The description of the queue.
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#
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# @option params [Types::OutboundCallerConfig] :outbound_caller_config
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# The outbound caller ID name, number, and outbound whisper flow.
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#
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# @option params [required, String] :hours_of_operation_id
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# The identifier for the hours of operation.
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#
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# @option params [Integer] :max_contacts
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# The maximum number of contacts that can be in the queue before it is
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# considered full.
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#
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# @option params [Array<String>] :quick_connect_ids
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# The quick connects available to agents who are working the queue.
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#
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# @option params [Hash<String,String>] :tags
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# One or more tags.
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#
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# @return [Types::CreateQueueResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
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#
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# * {Types::CreateQueueResponse#queue_arn #queue_arn} => String
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# * {Types::CreateQueueResponse#queue_id #queue_id} => String
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#
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# @example Request syntax with placeholder values
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#
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# resp = client.create_queue({
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# instance_id: "InstanceId", # required
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# name: "CommonNameLength127", # required
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# description: "QueueDescription",
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# outbound_caller_config: {
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# outbound_caller_id_name: "OutboundCallerIdName",
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# outbound_caller_id_number_id: "PhoneNumberId",
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# outbound_flow_id: "ContactFlowId",
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# },
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# hours_of_operation_id: "HoursOfOperationId", # required
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# max_contacts: 1,
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# quick_connect_ids: ["QuickConnectId"],
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# tags: {
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# "TagKey" => "TagValue",
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# },
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# })
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#
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# @example Response structure
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# resp.queue_arn #=> String
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# resp.queue_id #=> String
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#
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# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/CreateQueue AWS API Documentation
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#
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# @overload create_queue(params = {})
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# @param [Hash] params ({})
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def create_queue(params = {}, options = {})
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req = build_request(:create_queue, params)
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req.send_request(options)
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end
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# This API is in preview release for Amazon Connect and is subject to
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# change.
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#
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# Creates a quick connect for the specified Amazon Connect instance.
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#
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# @option params [required, String] :instance_id
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# The identifier of the Amazon Connect instance.
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#
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# @option params [required, String] :name
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# The name of the quick connect.
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#
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# @option params [String] :description
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# The description of the quick connect.
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#
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# @option params [required, Types::QuickConnectConfig] :quick_connect_config
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# Configuration settings for the quick connect.
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#
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# @option params [Hash<String,String>] :tags
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# One or more tags.
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#
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# @return [Types::CreateQuickConnectResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
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#
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# * {Types::CreateQuickConnectResponse#quick_connect_arn #quick_connect_arn} => String
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# * {Types::CreateQuickConnectResponse#quick_connect_id #quick_connect_id} => String
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#
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# @example Request syntax with placeholder values
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#
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# resp = client.create_quick_connect({
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# instance_id: "InstanceId", # required
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# name: "QuickConnectName", # required
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# description: "QuickConnectDescription",
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# quick_connect_config: { # required
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# quick_connect_type: "USER", # required, accepts USER, QUEUE, PHONE_NUMBER
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# user_config: {
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# user_id: "UserId", # required
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# contact_flow_id: "ContactFlowId", # required
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# },
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# queue_config: {
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# queue_id: "QueueId", # required
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# contact_flow_id: "ContactFlowId", # required
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# },
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# phone_config: {
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# phone_number: "PhoneNumber", # required
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# },
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# },
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# tags: {
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# "TagKey" => "TagValue",
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# },
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# })
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#
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# @example Response structure
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# resp.quick_connect_arn #=> String
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# resp.quick_connect_id #=> String
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#
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# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/CreateQuickConnect AWS API Documentation
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#
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# @overload create_quick_connect(params = {})
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# @param [Hash] params ({})
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def create_quick_connect(params = {}, options = {})
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req = build_request(:create_quick_connect, params)
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req.send_request(options)
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end
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# Creates a new routing profile.
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# @option params [Array<Types::RoutingProfileQueueConfig>] :queue_configs
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# The inbound queues associated with the routing profile. If no queue is
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# added, the agent can only
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# added, the agent can make only outbound calls.
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#
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# @option params [required, Array<Types::MediaConcurrency>] :media_concurrencies
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# The channels agents can handle in the Contact Control Panel (CCP)
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# this routing profile.
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# The channels that agents can handle in the Contact Control Panel (CCP)
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# for this routing profile.
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#
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# Deletes a quick connect.
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#
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# @option params [required, String] :instance_id
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# The identifier of the Amazon Connect instance.
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#
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# The identifier for the quick connect.
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#
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#
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# @example Request syntax with placeholder values
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#
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# resp = client.delete_quick_connect({
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# instance_id: "InstanceId", # required
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# quick_connect_id: "QuickConnectId", # required
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# })
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#
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# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/DeleteQuickConnect AWS API Documentation
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#
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# @overload delete_quick_connect(params = {})
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# @param [Hash] params ({})
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def delete_quick_connect(params = {}, options = {})
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req = build_request(:delete_quick_connect, params)
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req.send_request(options)
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end
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# This API is in preview release for Amazon Connect and is subject to
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# change.
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# Describes the hours of operation.
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#
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# @option params [required, String] :instance_id
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# The identifier of the Amazon Connect instance.
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#
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# @option params [required, String] :hours_of_operation_id
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# The identifier for the hours of operation.
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#
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# @return [Types::DescribeHoursOfOperationResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
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# * {Types::DescribeHoursOfOperationResponse#hours_of_operation #hours_of_operation} => Types::HoursOfOperation
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# @example Request syntax with placeholder values
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#
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# resp = client.describe_hours_of_operation({
|
1406
|
+
# instance_id: "InstanceId", # required
|
1407
|
+
# hours_of_operation_id: "HoursOfOperationId", # required
|
1408
|
+
# })
|
1409
|
+
#
|
1410
|
+
# @example Response structure
|
1411
|
+
#
|
1412
|
+
# resp.hours_of_operation.hours_of_operation_id #=> String
|
1413
|
+
# resp.hours_of_operation.hours_of_operation_arn #=> String
|
1414
|
+
# resp.hours_of_operation.name #=> String
|
1415
|
+
# resp.hours_of_operation.description #=> String
|
1416
|
+
# resp.hours_of_operation.time_zone #=> String
|
1417
|
+
# resp.hours_of_operation.config #=> Array
|
1418
|
+
# resp.hours_of_operation.config[0].day #=> String, one of "SUNDAY", "MONDAY", "TUESDAY", "WEDNESDAY", "THURSDAY", "FRIDAY", "SATURDAY"
|
1419
|
+
# resp.hours_of_operation.config[0].start_time.hours #=> Integer
|
1420
|
+
# resp.hours_of_operation.config[0].start_time.minutes #=> Integer
|
1421
|
+
# resp.hours_of_operation.config[0].end_time.hours #=> Integer
|
1422
|
+
# resp.hours_of_operation.config[0].end_time.minutes #=> Integer
|
1423
|
+
# resp.hours_of_operation.tags #=> Hash
|
1424
|
+
# resp.hours_of_operation.tags["TagKey"] #=> String
|
1425
|
+
#
|
1426
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/DescribeHoursOfOperation AWS API Documentation
|
1427
|
+
#
|
1428
|
+
# @overload describe_hours_of_operation(params = {})
|
1429
|
+
# @param [Hash] params ({})
|
1430
|
+
def describe_hours_of_operation(params = {}, options = {})
|
1431
|
+
req = build_request(:describe_hours_of_operation, params)
|
1432
|
+
req.send_request(options)
|
1433
|
+
end
|
1434
|
+
|
1435
|
+
# This API is in preview release for Amazon Connect and is subject to
|
1436
|
+
# change.
|
1437
|
+
#
|
1179
1438
|
# Returns the current state of the specified instance identifier. It
|
1180
1439
|
# tracks the instance while it is being created and returns an error
|
1181
|
-
# status if applicable.
|
1440
|
+
# status, if applicable.
|
1182
1441
|
#
|
1183
1442
|
# If an instance is not created successfully, the instance status reason
|
1184
1443
|
# field returns details relevant to the reason. The instance in a failed
|
@@ -1220,6 +1479,9 @@ module Aws::Connect
|
|
1220
1479
|
req.send_request(options)
|
1221
1480
|
end
|
1222
1481
|
|
1482
|
+
# This API is in preview release for Amazon Connect and is subject to
|
1483
|
+
# change.
|
1484
|
+
#
|
1223
1485
|
# Describes the specified instance attribute.
|
1224
1486
|
#
|
1225
1487
|
# @option params [required, String] :instance_id
|
@@ -1253,6 +1515,9 @@ module Aws::Connect
|
|
1253
1515
|
req.send_request(options)
|
1254
1516
|
end
|
1255
1517
|
|
1518
|
+
# This API is in preview release for Amazon Connect and is subject to
|
1519
|
+
# change.
|
1520
|
+
#
|
1256
1521
|
# Retrieves the current storage configurations for the specified
|
1257
1522
|
# resource type, association ID, and instance ID.
|
1258
1523
|
#
|
@@ -1302,6 +1567,98 @@ module Aws::Connect
|
|
1302
1567
|
req.send_request(options)
|
1303
1568
|
end
|
1304
1569
|
|
1570
|
+
# This API is in preview release for Amazon Connect and is subject to
|
1571
|
+
# change.
|
1572
|
+
#
|
1573
|
+
# Describes the specified queue.
|
1574
|
+
#
|
1575
|
+
# @option params [required, String] :instance_id
|
1576
|
+
# The identifier of the Amazon Connect instance.
|
1577
|
+
#
|
1578
|
+
# @option params [required, String] :queue_id
|
1579
|
+
# The identifier for the queue.
|
1580
|
+
#
|
1581
|
+
# @return [Types::DescribeQueueResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
1582
|
+
#
|
1583
|
+
# * {Types::DescribeQueueResponse#queue #queue} => Types::Queue
|
1584
|
+
#
|
1585
|
+
# @example Request syntax with placeholder values
|
1586
|
+
#
|
1587
|
+
# resp = client.describe_queue({
|
1588
|
+
# instance_id: "InstanceId", # required
|
1589
|
+
# queue_id: "QueueId", # required
|
1590
|
+
# })
|
1591
|
+
#
|
1592
|
+
# @example Response structure
|
1593
|
+
#
|
1594
|
+
# resp.queue.name #=> String
|
1595
|
+
# resp.queue.queue_arn #=> String
|
1596
|
+
# resp.queue.queue_id #=> String
|
1597
|
+
# resp.queue.description #=> String
|
1598
|
+
# resp.queue.outbound_caller_config.outbound_caller_id_name #=> String
|
1599
|
+
# resp.queue.outbound_caller_config.outbound_caller_id_number_id #=> String
|
1600
|
+
# resp.queue.outbound_caller_config.outbound_flow_id #=> String
|
1601
|
+
# resp.queue.hours_of_operation_id #=> String
|
1602
|
+
# resp.queue.max_contacts #=> Integer
|
1603
|
+
# resp.queue.status #=> String, one of "ENABLED", "DISABLED"
|
1604
|
+
# resp.queue.tags #=> Hash
|
1605
|
+
# resp.queue.tags["TagKey"] #=> String
|
1606
|
+
#
|
1607
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/DescribeQueue AWS API Documentation
|
1608
|
+
#
|
1609
|
+
# @overload describe_queue(params = {})
|
1610
|
+
# @param [Hash] params ({})
|
1611
|
+
def describe_queue(params = {}, options = {})
|
1612
|
+
req = build_request(:describe_queue, params)
|
1613
|
+
req.send_request(options)
|
1614
|
+
end
|
1615
|
+
|
1616
|
+
# This API is in preview release for Amazon Connect and is subject to
|
1617
|
+
# change.
|
1618
|
+
#
|
1619
|
+
# Describes the quick connect.
|
1620
|
+
#
|
1621
|
+
# @option params [required, String] :instance_id
|
1622
|
+
# The identifier of the Amazon Connect instance.
|
1623
|
+
#
|
1624
|
+
# @option params [required, String] :quick_connect_id
|
1625
|
+
# The identifier for the quick connect.
|
1626
|
+
#
|
1627
|
+
# @return [Types::DescribeQuickConnectResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
1628
|
+
#
|
1629
|
+
# * {Types::DescribeQuickConnectResponse#quick_connect #quick_connect} => Types::QuickConnect
|
1630
|
+
#
|
1631
|
+
# @example Request syntax with placeholder values
|
1632
|
+
#
|
1633
|
+
# resp = client.describe_quick_connect({
|
1634
|
+
# instance_id: "InstanceId", # required
|
1635
|
+
# quick_connect_id: "QuickConnectId", # required
|
1636
|
+
# })
|
1637
|
+
#
|
1638
|
+
# @example Response structure
|
1639
|
+
#
|
1640
|
+
# resp.quick_connect.quick_connect_arn #=> String
|
1641
|
+
# resp.quick_connect.quick_connect_id #=> String
|
1642
|
+
# resp.quick_connect.name #=> String
|
1643
|
+
# resp.quick_connect.description #=> String
|
1644
|
+
# resp.quick_connect.quick_connect_config.quick_connect_type #=> String, one of "USER", "QUEUE", "PHONE_NUMBER"
|
1645
|
+
# resp.quick_connect.quick_connect_config.user_config.user_id #=> String
|
1646
|
+
# resp.quick_connect.quick_connect_config.user_config.contact_flow_id #=> String
|
1647
|
+
# resp.quick_connect.quick_connect_config.queue_config.queue_id #=> String
|
1648
|
+
# resp.quick_connect.quick_connect_config.queue_config.contact_flow_id #=> String
|
1649
|
+
# resp.quick_connect.quick_connect_config.phone_config.phone_number #=> String
|
1650
|
+
# resp.quick_connect.tags #=> Hash
|
1651
|
+
# resp.quick_connect.tags["TagKey"] #=> String
|
1652
|
+
#
|
1653
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/DescribeQuickConnect AWS API Documentation
|
1654
|
+
#
|
1655
|
+
# @overload describe_quick_connect(params = {})
|
1656
|
+
# @param [Hash] params ({})
|
1657
|
+
def describe_quick_connect(params = {}, options = {})
|
1658
|
+
req = build_request(:describe_quick_connect, params)
|
1659
|
+
req.send_request(options)
|
1660
|
+
end
|
1661
|
+
|
1305
1662
|
# Describes the specified routing profile.
|
1306
1663
|
#
|
1307
1664
|
# @option params [required, String] :instance_id
|
@@ -1488,6 +1845,9 @@ module Aws::Connect
|
|
1488
1845
|
req.send_request(options)
|
1489
1846
|
end
|
1490
1847
|
|
1848
|
+
# This API is in preview release for Amazon Connect and is subject to
|
1849
|
+
# change.
|
1850
|
+
#
|
1491
1851
|
# Revokes access to integrated applications from Amazon Connect.
|
1492
1852
|
#
|
1493
1853
|
# @option params [required, String] :instance_id
|
@@ -1514,6 +1874,9 @@ module Aws::Connect
|
|
1514
1874
|
req.send_request(options)
|
1515
1875
|
end
|
1516
1876
|
|
1877
|
+
# This API is in preview release for Amazon Connect and is subject to
|
1878
|
+
# change.
|
1879
|
+
#
|
1517
1880
|
# Removes the storage type configurations for the specified resource
|
1518
1881
|
# type and association ID.
|
1519
1882
|
#
|
@@ -1546,7 +1909,10 @@ module Aws::Connect
|
|
1546
1909
|
req.send_request(options)
|
1547
1910
|
end
|
1548
1911
|
|
1549
|
-
#
|
1912
|
+
# This API is in preview release for Amazon Connect and is subject to
|
1913
|
+
# change.
|
1914
|
+
#
|
1915
|
+
# Remove the Lambda function from the dropdown options available in the
|
1550
1916
|
# relevant contact flow blocks.
|
1551
1917
|
#
|
1552
1918
|
# @option params [required, String] :instance_id
|
@@ -1574,6 +1940,9 @@ module Aws::Connect
|
|
1574
1940
|
req.send_request(options)
|
1575
1941
|
end
|
1576
1942
|
|
1943
|
+
# This API is in preview release for Amazon Connect and is subject to
|
1944
|
+
# change.
|
1945
|
+
#
|
1577
1946
|
# Revokes authorization from the specified instance to access the
|
1578
1947
|
# specified Amazon Lex bot.
|
1579
1948
|
#
|
@@ -1605,6 +1974,39 @@ module Aws::Connect
|
|
1605
1974
|
req.send_request(options)
|
1606
1975
|
end
|
1607
1976
|
|
1977
|
+
# This API is in preview release for Amazon Connect and is subject to
|
1978
|
+
# change.
|
1979
|
+
#
|
1980
|
+
# Disassociates a set of quick connects from a queue.
|
1981
|
+
#
|
1982
|
+
# @option params [required, String] :instance_id
|
1983
|
+
# The identifier of the Amazon Connect instance.
|
1984
|
+
#
|
1985
|
+
# @option params [required, String] :queue_id
|
1986
|
+
# The identifier for the queue.
|
1987
|
+
#
|
1988
|
+
# @option params [required, Array<String>] :quick_connect_ids
|
1989
|
+
# The quick connects to disassociate from the queue.
|
1990
|
+
#
|
1991
|
+
# @return [Struct] Returns an empty {Seahorse::Client::Response response}.
|
1992
|
+
#
|
1993
|
+
# @example Request syntax with placeholder values
|
1994
|
+
#
|
1995
|
+
# resp = client.disassociate_queue_quick_connects({
|
1996
|
+
# instance_id: "InstanceId", # required
|
1997
|
+
# queue_id: "QueueId", # required
|
1998
|
+
# quick_connect_ids: ["QuickConnectId"], # required
|
1999
|
+
# })
|
2000
|
+
#
|
2001
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/DisassociateQueueQuickConnects AWS API Documentation
|
2002
|
+
#
|
2003
|
+
# @overload disassociate_queue_quick_connects(params = {})
|
2004
|
+
# @param [Hash] params ({})
|
2005
|
+
def disassociate_queue_quick_connects(params = {}, options = {})
|
2006
|
+
req = build_request(:disassociate_queue_quick_connects, params)
|
2007
|
+
req.send_request(options)
|
2008
|
+
end
|
2009
|
+
|
1608
2010
|
# Disassociates a set of queues from a routing profile.
|
1609
2011
|
#
|
1610
2012
|
# @option params [required, String] :instance_id
|
@@ -1640,6 +2042,9 @@ module Aws::Connect
|
|
1640
2042
|
req.send_request(options)
|
1641
2043
|
end
|
1642
2044
|
|
2045
|
+
# This API is in preview release for Amazon Connect and is subject to
|
2046
|
+
# change.
|
2047
|
+
#
|
1643
2048
|
# Deletes the specified security key.
|
1644
2049
|
#
|
1645
2050
|
# @option params [required, String] :instance_id
|
@@ -1848,7 +2253,7 @@ module Aws::Connect
|
|
1848
2253
|
# parameters as the request that generated the token.
|
1849
2254
|
#
|
1850
2255
|
# @option params [Integer] :max_results
|
1851
|
-
# The
|
2256
|
+
# The maximum number of results to return per page.
|
1852
2257
|
#
|
1853
2258
|
# @return [Types::GetCurrentMetricDataResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
1854
2259
|
#
|
@@ -2149,7 +2554,7 @@ module Aws::Connect
|
|
2149
2554
|
# results.
|
2150
2555
|
#
|
2151
2556
|
# @option params [Integer] :max_results
|
2152
|
-
# The
|
2557
|
+
# The maximum number of results to return per page.
|
2153
2558
|
#
|
2154
2559
|
# @return [Types::GetMetricDataResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
2155
2560
|
#
|
@@ -2208,6 +2613,9 @@ module Aws::Connect
|
|
2208
2613
|
req.send_request(options)
|
2209
2614
|
end
|
2210
2615
|
|
2616
|
+
# This API is in preview release for Amazon Connect and is subject to
|
2617
|
+
# change.
|
2618
|
+
#
|
2211
2619
|
# Returns a paginated list of all approved origins associated with the
|
2212
2620
|
# instance.
|
2213
2621
|
#
|
@@ -2220,7 +2628,7 @@ module Aws::Connect
|
|
2220
2628
|
# results.
|
2221
2629
|
#
|
2222
2630
|
# @option params [Integer] :max_results
|
2223
|
-
# The
|
2631
|
+
# The maximum number of results to return per page.
|
2224
2632
|
#
|
2225
2633
|
# @return [Types::ListApprovedOriginsResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
2226
2634
|
#
|
@@ -2278,7 +2686,7 @@ module Aws::Connect
|
|
2278
2686
|
# results.
|
2279
2687
|
#
|
2280
2688
|
# @option params [Integer] :max_results
|
2281
|
-
# The
|
2689
|
+
# The maximum number of results to return per page.
|
2282
2690
|
#
|
2283
2691
|
# @return [Types::ListContactFlowsResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
2284
2692
|
#
|
@@ -2333,7 +2741,7 @@ module Aws::Connect
|
|
2333
2741
|
# results.
|
2334
2742
|
#
|
2335
2743
|
# @option params [Integer] :max_results
|
2336
|
-
# The
|
2744
|
+
# The maximum number of results to return per page.
|
2337
2745
|
#
|
2338
2746
|
# @return [Types::ListHoursOfOperationsResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
2339
2747
|
#
|
@@ -2382,7 +2790,7 @@ module Aws::Connect
|
|
2382
2790
|
# results.
|
2383
2791
|
#
|
2384
2792
|
# @option params [Integer] :max_results
|
2385
|
-
# The
|
2793
|
+
# The maximum number of results to return per page.
|
2386
2794
|
#
|
2387
2795
|
# @return [Types::ListInstanceAttributesResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
2388
2796
|
#
|
@@ -2433,7 +2841,7 @@ module Aws::Connect
|
|
2433
2841
|
# results.
|
2434
2842
|
#
|
2435
2843
|
# @option params [Integer] :max_results
|
2436
|
-
# The
|
2844
|
+
# The maximum number of results to return per page.
|
2437
2845
|
#
|
2438
2846
|
# @return [Types::ListInstanceStorageConfigsResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
2439
2847
|
#
|
@@ -2491,7 +2899,7 @@ module Aws::Connect
|
|
2491
2899
|
# results.
|
2492
2900
|
#
|
2493
2901
|
# @option params [Integer] :max_results
|
2494
|
-
# The
|
2902
|
+
# The maximum number of results to return per page.
|
2495
2903
|
#
|
2496
2904
|
# @return [Types::ListInstancesResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
2497
2905
|
#
|
@@ -2545,7 +2953,7 @@ module Aws::Connect
|
|
2545
2953
|
# results.
|
2546
2954
|
#
|
2547
2955
|
# @option params [Integer] :max_results
|
2548
|
-
# The
|
2956
|
+
# The maximum number of results to return per page.
|
2549
2957
|
#
|
2550
2958
|
# @return [Types::ListIntegrationAssociationsResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
2551
2959
|
#
|
@@ -2584,8 +2992,11 @@ module Aws::Connect
|
|
2584
2992
|
req.send_request(options)
|
2585
2993
|
end
|
2586
2994
|
|
2587
|
-
#
|
2588
|
-
#
|
2995
|
+
# This API is in preview release for Amazon Connect and is subject to
|
2996
|
+
# change.
|
2997
|
+
#
|
2998
|
+
# Returns a paginated list of all Lambda functions that display in the
|
2999
|
+
# dropdown options in the relevant contact flow blocks.
|
2589
3000
|
#
|
2590
3001
|
# @option params [required, String] :instance_id
|
2591
3002
|
# The identifier of the Amazon Connect instance.
|
@@ -2596,7 +3007,7 @@ module Aws::Connect
|
|
2596
3007
|
# results.
|
2597
3008
|
#
|
2598
3009
|
# @option params [Integer] :max_results
|
2599
|
-
# The
|
3010
|
+
# The maximum number of results to return per page.
|
2600
3011
|
#
|
2601
3012
|
# @return [Types::ListLambdaFunctionsResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
2602
3013
|
#
|
@@ -2628,6 +3039,9 @@ module Aws::Connect
|
|
2628
3039
|
req.send_request(options)
|
2629
3040
|
end
|
2630
3041
|
|
3042
|
+
# This API is in preview release for Amazon Connect and is subject to
|
3043
|
+
# change.
|
3044
|
+
#
|
2631
3045
|
# Returns a paginated list of all the Amazon Lex bots currently
|
2632
3046
|
# associated with the instance.
|
2633
3047
|
#
|
@@ -2640,7 +3054,7 @@ module Aws::Connect
|
|
2640
3054
|
# results.
|
2641
3055
|
#
|
2642
3056
|
# @option params [Integer] :max_results
|
2643
|
-
# The
|
3057
|
+
# The maximum number of results to return per page.
|
2644
3058
|
#
|
2645
3059
|
# @return [Types::ListLexBotsResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
2646
3060
|
#
|
@@ -2699,7 +3113,7 @@ module Aws::Connect
|
|
2699
3113
|
# results.
|
2700
3114
|
#
|
2701
3115
|
# @option params [Integer] :max_results
|
2702
|
-
# The
|
3116
|
+
# The maximum number of results to return per page.
|
2703
3117
|
#
|
2704
3118
|
# @return [Types::ListPhoneNumbersResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
2705
3119
|
#
|
@@ -2783,6 +3197,59 @@ module Aws::Connect
|
|
2783
3197
|
req.send_request(options)
|
2784
3198
|
end
|
2785
3199
|
|
3200
|
+
# This API is in preview release for Amazon Connect and is subject to
|
3201
|
+
# change.
|
3202
|
+
#
|
3203
|
+
# Lists the quick connects associated with a queue.
|
3204
|
+
#
|
3205
|
+
# @option params [required, String] :instance_id
|
3206
|
+
# The identifier of the Amazon Connect instance.
|
3207
|
+
#
|
3208
|
+
# @option params [required, String] :queue_id
|
3209
|
+
# The identifier for the queue.
|
3210
|
+
#
|
3211
|
+
# @option params [String] :next_token
|
3212
|
+
# The token for the next set of results. Use the value returned in the
|
3213
|
+
# previous response in the next request to retrieve the next set of
|
3214
|
+
# results.
|
3215
|
+
#
|
3216
|
+
# @option params [Integer] :max_results
|
3217
|
+
# The maximum number of results to return per page.
|
3218
|
+
#
|
3219
|
+
# @return [Types::ListQueueQuickConnectsResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
3220
|
+
#
|
3221
|
+
# * {Types::ListQueueQuickConnectsResponse#next_token #next_token} => String
|
3222
|
+
# * {Types::ListQueueQuickConnectsResponse#quick_connect_summary_list #quick_connect_summary_list} => Array<Types::QuickConnectSummary>
|
3223
|
+
#
|
3224
|
+
# The returned {Seahorse::Client::Response response} is a pageable response and is Enumerable. For details on usage see {Aws::PageableResponse PageableResponse}.
|
3225
|
+
#
|
3226
|
+
# @example Request syntax with placeholder values
|
3227
|
+
#
|
3228
|
+
# resp = client.list_queue_quick_connects({
|
3229
|
+
# instance_id: "InstanceId", # required
|
3230
|
+
# queue_id: "QueueId", # required
|
3231
|
+
# next_token: "NextToken",
|
3232
|
+
# max_results: 1,
|
3233
|
+
# })
|
3234
|
+
#
|
3235
|
+
# @example Response structure
|
3236
|
+
#
|
3237
|
+
# resp.next_token #=> String
|
3238
|
+
# resp.quick_connect_summary_list #=> Array
|
3239
|
+
# resp.quick_connect_summary_list[0].id #=> String
|
3240
|
+
# resp.quick_connect_summary_list[0].arn #=> String
|
3241
|
+
# resp.quick_connect_summary_list[0].name #=> String
|
3242
|
+
# resp.quick_connect_summary_list[0].quick_connect_type #=> String, one of "USER", "QUEUE", "PHONE_NUMBER"
|
3243
|
+
#
|
3244
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ListQueueQuickConnects AWS API Documentation
|
3245
|
+
#
|
3246
|
+
# @overload list_queue_quick_connects(params = {})
|
3247
|
+
# @param [Hash] params ({})
|
3248
|
+
def list_queue_quick_connects(params = {}, options = {})
|
3249
|
+
req = build_request(:list_queue_quick_connects, params)
|
3250
|
+
req.send_request(options)
|
3251
|
+
end
|
3252
|
+
|
2786
3253
|
# Provides information about the queues for the specified Amazon Connect
|
2787
3254
|
# instance.
|
2788
3255
|
#
|
@@ -2805,7 +3272,7 @@ module Aws::Connect
|
|
2805
3272
|
# results.
|
2806
3273
|
#
|
2807
3274
|
# @option params [Integer] :max_results
|
2808
|
-
# The
|
3275
|
+
# The maximum number of results to return per page.
|
2809
3276
|
#
|
2810
3277
|
# @return [Types::ListQueuesResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
2811
3278
|
#
|
@@ -2841,7 +3308,64 @@ module Aws::Connect
|
|
2841
3308
|
req.send_request(options)
|
2842
3309
|
end
|
2843
3310
|
|
2844
|
-
#
|
3311
|
+
# This API is in preview release for Amazon Connect and is subject to
|
3312
|
+
# change.
|
3313
|
+
#
|
3314
|
+
# Provides information about the quick connects for the specified Amazon
|
3315
|
+
# Connect instance.
|
3316
|
+
#
|
3317
|
+
# @option params [required, String] :instance_id
|
3318
|
+
# The identifier of the Amazon Connect instance.
|
3319
|
+
#
|
3320
|
+
# @option params [String] :next_token
|
3321
|
+
# The token for the next set of results. Use the value returned in the
|
3322
|
+
# previous response in the next request to retrieve the next set of
|
3323
|
+
# results.
|
3324
|
+
#
|
3325
|
+
# @option params [Integer] :max_results
|
3326
|
+
# The maximum number of results to return per page.
|
3327
|
+
#
|
3328
|
+
# @option params [Array<String>] :quick_connect_types
|
3329
|
+
# The type of quick connect. In the Amazon Connect console, when you
|
3330
|
+
# create a quick connect, you are prompted to assign one of the
|
3331
|
+
# following types: Agent (USER), External (PHONE\_NUMBER), or Queue
|
3332
|
+
# (QUEUE).
|
3333
|
+
#
|
3334
|
+
# @return [Types::ListQuickConnectsResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
3335
|
+
#
|
3336
|
+
# * {Types::ListQuickConnectsResponse#quick_connect_summary_list #quick_connect_summary_list} => Array<Types::QuickConnectSummary>
|
3337
|
+
# * {Types::ListQuickConnectsResponse#next_token #next_token} => String
|
3338
|
+
#
|
3339
|
+
# The returned {Seahorse::Client::Response response} is a pageable response and is Enumerable. For details on usage see {Aws::PageableResponse PageableResponse}.
|
3340
|
+
#
|
3341
|
+
# @example Request syntax with placeholder values
|
3342
|
+
#
|
3343
|
+
# resp = client.list_quick_connects({
|
3344
|
+
# instance_id: "InstanceId", # required
|
3345
|
+
# next_token: "NextToken",
|
3346
|
+
# max_results: 1,
|
3347
|
+
# quick_connect_types: ["USER"], # accepts USER, QUEUE, PHONE_NUMBER
|
3348
|
+
# })
|
3349
|
+
#
|
3350
|
+
# @example Response structure
|
3351
|
+
#
|
3352
|
+
# resp.quick_connect_summary_list #=> Array
|
3353
|
+
# resp.quick_connect_summary_list[0].id #=> String
|
3354
|
+
# resp.quick_connect_summary_list[0].arn #=> String
|
3355
|
+
# resp.quick_connect_summary_list[0].name #=> String
|
3356
|
+
# resp.quick_connect_summary_list[0].quick_connect_type #=> String, one of "USER", "QUEUE", "PHONE_NUMBER"
|
3357
|
+
# resp.next_token #=> String
|
3358
|
+
#
|
3359
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ListQuickConnects AWS API Documentation
|
3360
|
+
#
|
3361
|
+
# @overload list_quick_connects(params = {})
|
3362
|
+
# @param [Hash] params ({})
|
3363
|
+
def list_quick_connects(params = {}, options = {})
|
3364
|
+
req = build_request(:list_quick_connects, params)
|
3365
|
+
req.send_request(options)
|
3366
|
+
end
|
3367
|
+
|
3368
|
+
# Lists the queues associated with a routing profile.
|
2845
3369
|
#
|
2846
3370
|
# @option params [required, String] :instance_id
|
2847
3371
|
# The identifier of the Amazon Connect instance.
|
@@ -2855,7 +3379,7 @@ module Aws::Connect
|
|
2855
3379
|
# results.
|
2856
3380
|
#
|
2857
3381
|
# @option params [Integer] :max_results
|
2858
|
-
# The
|
3382
|
+
# The maximum number of results to return per page.
|
2859
3383
|
#
|
2860
3384
|
# @return [Types::ListRoutingProfileQueuesResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
2861
3385
|
#
|
@@ -2914,7 +3438,7 @@ module Aws::Connect
|
|
2914
3438
|
# results.
|
2915
3439
|
#
|
2916
3440
|
# @option params [Integer] :max_results
|
2917
|
-
# The
|
3441
|
+
# The maximum number of results to return per page.
|
2918
3442
|
#
|
2919
3443
|
# @return [Types::ListRoutingProfilesResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
2920
3444
|
#
|
@@ -2948,6 +3472,9 @@ module Aws::Connect
|
|
2948
3472
|
req.send_request(options)
|
2949
3473
|
end
|
2950
3474
|
|
3475
|
+
# This API is in preview release for Amazon Connect and is subject to
|
3476
|
+
# change.
|
3477
|
+
#
|
2951
3478
|
# Returns a paginated list of all security keys associated with the
|
2952
3479
|
# instance.
|
2953
3480
|
#
|
@@ -2960,7 +3487,7 @@ module Aws::Connect
|
|
2960
3487
|
# results.
|
2961
3488
|
#
|
2962
3489
|
# @option params [Integer] :max_results
|
2963
|
-
# The
|
3490
|
+
# The maximum number of results to return per page.
|
2964
3491
|
#
|
2965
3492
|
# @return [Types::ListSecurityKeysResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
2966
3493
|
#
|
@@ -3013,7 +3540,7 @@ module Aws::Connect
|
|
3013
3540
|
# results.
|
3014
3541
|
#
|
3015
3542
|
# @option params [Integer] :max_results
|
3016
|
-
# The
|
3543
|
+
# The maximum number of results to return per page.
|
3017
3544
|
#
|
3018
3545
|
# @return [Types::ListSecurityProfilesResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
3019
3546
|
#
|
@@ -3086,7 +3613,7 @@ module Aws::Connect
|
|
3086
3613
|
# This API is in preview release for Amazon Connect and is subject to
|
3087
3614
|
# change.
|
3088
3615
|
#
|
3089
|
-
#
|
3616
|
+
# Lists the use cases.
|
3090
3617
|
#
|
3091
3618
|
# @option params [required, String] :instance_id
|
3092
3619
|
# The identifier of the Amazon Connect instance.
|
@@ -3100,7 +3627,7 @@ module Aws::Connect
|
|
3100
3627
|
# results.
|
3101
3628
|
#
|
3102
3629
|
# @option params [Integer] :max_results
|
3103
|
-
# The
|
3630
|
+
# The maximum number of results to return per page.
|
3104
3631
|
#
|
3105
3632
|
# @return [Types::ListUseCasesResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
3106
3633
|
#
|
@@ -3154,7 +3681,7 @@ module Aws::Connect
|
|
3154
3681
|
# results.
|
3155
3682
|
#
|
3156
3683
|
# @option params [Integer] :max_results
|
3157
|
-
# The
|
3684
|
+
# The maximum number of results to return per page.
|
3158
3685
|
#
|
3159
3686
|
# @return [Types::ListUserHierarchyGroupsResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
3160
3687
|
#
|
@@ -3200,7 +3727,7 @@ module Aws::Connect
|
|
3200
3727
|
# results.
|
3201
3728
|
#
|
3202
3729
|
# @option params [Integer] :max_results
|
3203
|
-
# The
|
3730
|
+
# The maximum number of results to return per page.
|
3204
3731
|
#
|
3205
3732
|
# @return [Types::ListUsersResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
3206
3733
|
#
|
@@ -3273,7 +3800,7 @@ module Aws::Connect
|
|
3273
3800
|
# from the [CreateParticipantConnection][1] API in the Amazon Connect
|
3274
3801
|
# Participant Service.
|
3275
3802
|
#
|
3276
|
-
# When a new chat contact is successfully created, clients
|
3803
|
+
# When a new chat contact is successfully created, clients must
|
3277
3804
|
# subscribe to the participant’s connection for the created chat within
|
3278
3805
|
# 5 minutes. This is achieved by invoking
|
3279
3806
|
# [CreateParticipantConnection][1] with WEBSOCKET and
|
@@ -3287,8 +3814,8 @@ module Aws::Connect
|
|
3287
3814
|
# * The [quota for concurrent active chats][2] is exceeded. Active chat
|
3288
3815
|
# throttling returns a `LimitExceededException`.
|
3289
3816
|
#
|
3290
|
-
# For more information about
|
3291
|
-
#
|
3817
|
+
# For more information about chat, see [Chat][3] in the *Amazon Connect
|
3818
|
+
# Administrator Guide*.
|
3292
3819
|
#
|
3293
3820
|
#
|
3294
3821
|
#
|
@@ -3311,7 +3838,7 @@ module Aws::Connect
|
|
3311
3838
|
#
|
3312
3839
|
# @option params [Hash<String,String>] :attributes
|
3313
3840
|
# A custom key-value pair using an attribute map. The attributes are
|
3314
|
-
# standard Amazon Connect attributes
|
3841
|
+
# standard Amazon Connect attributes. They can be accessed in contact
|
3315
3842
|
# flows just like any other contact attributes.
|
3316
3843
|
#
|
3317
3844
|
# There can be up to 32,768 UTF-8 bytes across all key-value pairs per
|
@@ -3370,7 +3897,7 @@ module Aws::Connect
|
|
3370
3897
|
req.send_request(options)
|
3371
3898
|
end
|
3372
3899
|
|
3373
|
-
#
|
3900
|
+
# Starts recording the contact when the agent joins the call.
|
3374
3901
|
# StartContactRecording is a one-time action. For example, if you use
|
3375
3902
|
# StopContactRecording to stop recording an ongoing call, you can't use
|
3376
3903
|
# StartContactRecording to restart it. For scenarios where the recording
|
@@ -3398,7 +3925,7 @@ module Aws::Connect
|
|
3398
3925
|
# associated with the first interaction with the contact center.
|
3399
3926
|
#
|
3400
3927
|
# @option params [required, Types::VoiceRecordingConfiguration] :voice_recording_configuration
|
3401
|
-
#
|
3928
|
+
# The person being recorded.
|
3402
3929
|
#
|
3403
3930
|
# @return [Struct] Returns an empty {Seahorse::Client::Response response}.
|
3404
3931
|
#
|
@@ -3422,16 +3949,16 @@ module Aws::Connect
|
|
3422
3949
|
req.send_request(options)
|
3423
3950
|
end
|
3424
3951
|
|
3425
|
-
#
|
3426
|
-
#
|
3427
|
-
#
|
3952
|
+
# Places an outbound call to a contact, and then initiates the contact
|
3953
|
+
# flow. It performs the actions in the contact flow that's specified
|
3954
|
+
# (in `ContactFlowId`).
|
3428
3955
|
#
|
3429
|
-
# Agents
|
3430
|
-
#
|
3431
|
-
# contact, and then puts the contact in queue,
|
3432
|
-
#
|
3956
|
+
# Agents do not initiate the outbound API, which means that they do not
|
3957
|
+
# dial the contact. If the contact flow places an outbound call to a
|
3958
|
+
# contact, and then puts the contact in queue, the call is then routed
|
3959
|
+
# to the agent, like any other inbound case.
|
3433
3960
|
#
|
3434
|
-
# There is a 60
|
3961
|
+
# There is a 60-second dialing timeout for this operation. If the call
|
3435
3962
|
# is not connected after 60 seconds, it fails.
|
3436
3963
|
#
|
3437
3964
|
# <note markdown="1"> UK numbers with a 447 prefix are not allowed by default. Before you
|
@@ -3630,7 +4157,7 @@ module Aws::Connect
|
|
3630
4157
|
req.send_request(options)
|
3631
4158
|
end
|
3632
4159
|
|
3633
|
-
#
|
4160
|
+
# Stops recording a call when a contact is being recorded.
|
3634
4161
|
# StopContactRecording is a one-time action. If you use
|
3635
4162
|
# StopContactRecording to stop recording an ongoing call, you can't use
|
3636
4163
|
# StartContactRecording to restart it. For scenarios where the recording
|
@@ -3710,8 +4237,8 @@ module Aws::Connect
|
|
3710
4237
|
|
3711
4238
|
# Adds the specified tags to the specified resource.
|
3712
4239
|
#
|
3713
|
-
# The supported resource types are users, routing profiles,
|
3714
|
-
# flows.
|
4240
|
+
# The supported resource types are users, routing profiles, queues,
|
4241
|
+
# quick connects, and contact flows.
|
3715
4242
|
#
|
3716
4243
|
# For sample policies that use tags, see [Amazon Connect Identity-Based
|
3717
4244
|
# Policy Examples][1] in the *Amazon Connect Administrator Guide*.
|
@@ -3777,25 +4304,26 @@ module Aws::Connect
|
|
3777
4304
|
# specified contact.
|
3778
4305
|
#
|
3779
4306
|
# You can add or update attributes for both ongoing and completed
|
3780
|
-
# contacts. For example,
|
3781
|
-
#
|
3782
|
-
# about steps that the agent took during the call that
|
3783
|
-
#
|
3784
|
-
#
|
4307
|
+
# contacts. For example, while the call is active, you can update the
|
4308
|
+
# customer's name or the reason the customer called. You can add notes
|
4309
|
+
# about steps that the agent took during the call that display to the
|
4310
|
+
# next agent that takes the call. You can also update attributes for a
|
4311
|
+
# contact using data from your CRM application and save the data with
|
3785
4312
|
# the contact in Amazon Connect. You could also flag calls for
|
3786
|
-
# additional analysis, such as legal review or
|
4313
|
+
# additional analysis, such as legal review or to identify abusive
|
3787
4314
|
# callers.
|
3788
4315
|
#
|
3789
4316
|
# Contact attributes are available in Amazon Connect for 24 months, and
|
3790
4317
|
# are then deleted.
|
3791
4318
|
#
|
3792
4319
|
# **Important:** You cannot use the operation to update attributes for
|
3793
|
-
# contacts that occurred prior to the release of the API,
|
3794
|
-
# 2018. You can update attributes only for contacts that
|
3795
|
-
# the release of the API. If you attempt to update
|
3796
|
-
# contact that occurred prior to the release of the
|
3797
|
-
# returned. This applies also to queued callbacks
|
3798
|
-
# prior to the release of the API but are still
|
4320
|
+
# contacts that occurred prior to the release of the API, which was
|
4321
|
+
# September 12, 2018. You can update attributes only for contacts that
|
4322
|
+
# started after the release of the API. If you attempt to update
|
4323
|
+
# attributes for a contact that occurred prior to the release of the
|
4324
|
+
# API, a 400 error is returned. This applies also to queued callbacks
|
4325
|
+
# that were initiated prior to the release of the API but are still
|
4326
|
+
# active in your instance.
|
3799
4327
|
#
|
3800
4328
|
# @option params [required, String] :initial_contact_id
|
3801
4329
|
# The identifier of the contact. This is the identifier of the contact
|
@@ -4014,6 +4542,268 @@ module Aws::Connect
|
|
4014
4542
|
req.send_request(options)
|
4015
4543
|
end
|
4016
4544
|
|
4545
|
+
# This API is in preview release for Amazon Connect and is subject to
|
4546
|
+
# change.
|
4547
|
+
#
|
4548
|
+
# Updates the hours of operation for the specified queue.
|
4549
|
+
#
|
4550
|
+
# @option params [required, String] :instance_id
|
4551
|
+
# The identifier of the Amazon Connect instance.
|
4552
|
+
#
|
4553
|
+
# @option params [required, String] :queue_id
|
4554
|
+
# The identifier for the queue.
|
4555
|
+
#
|
4556
|
+
# @option params [required, String] :hours_of_operation_id
|
4557
|
+
# The identifier for the hours of operation.
|
4558
|
+
#
|
4559
|
+
# @return [Struct] Returns an empty {Seahorse::Client::Response response}.
|
4560
|
+
#
|
4561
|
+
# @example Request syntax with placeholder values
|
4562
|
+
#
|
4563
|
+
# resp = client.update_queue_hours_of_operation({
|
4564
|
+
# instance_id: "InstanceId", # required
|
4565
|
+
# queue_id: "QueueId", # required
|
4566
|
+
# hours_of_operation_id: "HoursOfOperationId", # required
|
4567
|
+
# })
|
4568
|
+
#
|
4569
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/UpdateQueueHoursOfOperation AWS API Documentation
|
4570
|
+
#
|
4571
|
+
# @overload update_queue_hours_of_operation(params = {})
|
4572
|
+
# @param [Hash] params ({})
|
4573
|
+
def update_queue_hours_of_operation(params = {}, options = {})
|
4574
|
+
req = build_request(:update_queue_hours_of_operation, params)
|
4575
|
+
req.send_request(options)
|
4576
|
+
end
|
4577
|
+
|
4578
|
+
# This API is in preview release for Amazon Connect and is subject to
|
4579
|
+
# change.
|
4580
|
+
#
|
4581
|
+
# Updates the maximum number of contacts allowed in a queue before it is
|
4582
|
+
# considered full.
|
4583
|
+
#
|
4584
|
+
# @option params [required, String] :instance_id
|
4585
|
+
# The identifier of the Amazon Connect instance.
|
4586
|
+
#
|
4587
|
+
# @option params [required, String] :queue_id
|
4588
|
+
# The identifier for the queue.
|
4589
|
+
#
|
4590
|
+
# @option params [required, Integer] :max_contacts
|
4591
|
+
# The maximum number of contacts that can be in the queue before it is
|
4592
|
+
# considered full.
|
4593
|
+
#
|
4594
|
+
# @return [Struct] Returns an empty {Seahorse::Client::Response response}.
|
4595
|
+
#
|
4596
|
+
# @example Request syntax with placeholder values
|
4597
|
+
#
|
4598
|
+
# resp = client.update_queue_max_contacts({
|
4599
|
+
# instance_id: "InstanceId", # required
|
4600
|
+
# queue_id: "QueueId", # required
|
4601
|
+
# max_contacts: 1, # required
|
4602
|
+
# })
|
4603
|
+
#
|
4604
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/UpdateQueueMaxContacts AWS API Documentation
|
4605
|
+
#
|
4606
|
+
# @overload update_queue_max_contacts(params = {})
|
4607
|
+
# @param [Hash] params ({})
|
4608
|
+
def update_queue_max_contacts(params = {}, options = {})
|
4609
|
+
req = build_request(:update_queue_max_contacts, params)
|
4610
|
+
req.send_request(options)
|
4611
|
+
end
|
4612
|
+
|
4613
|
+
# This API is in preview release for Amazon Connect and is subject to
|
4614
|
+
# change.
|
4615
|
+
#
|
4616
|
+
# Updates the name and description of a queue. At least `Name` or
|
4617
|
+
# `Description` must be provided.
|
4618
|
+
#
|
4619
|
+
# @option params [required, String] :instance_id
|
4620
|
+
# The identifier of the Amazon Connect instance.
|
4621
|
+
#
|
4622
|
+
# @option params [required, String] :queue_id
|
4623
|
+
# The identifier for the queue.
|
4624
|
+
#
|
4625
|
+
# @option params [String] :name
|
4626
|
+
# The name of the queue.
|
4627
|
+
#
|
4628
|
+
# @option params [String] :description
|
4629
|
+
# The description of the queue.
|
4630
|
+
#
|
4631
|
+
# @return [Struct] Returns an empty {Seahorse::Client::Response response}.
|
4632
|
+
#
|
4633
|
+
# @example Request syntax with placeholder values
|
4634
|
+
#
|
4635
|
+
# resp = client.update_queue_name({
|
4636
|
+
# instance_id: "InstanceId", # required
|
4637
|
+
# queue_id: "QueueId", # required
|
4638
|
+
# name: "CommonNameLength127",
|
4639
|
+
# description: "QueueDescription",
|
4640
|
+
# })
|
4641
|
+
#
|
4642
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/UpdateQueueName AWS API Documentation
|
4643
|
+
#
|
4644
|
+
# @overload update_queue_name(params = {})
|
4645
|
+
# @param [Hash] params ({})
|
4646
|
+
def update_queue_name(params = {}, options = {})
|
4647
|
+
req = build_request(:update_queue_name, params)
|
4648
|
+
req.send_request(options)
|
4649
|
+
end
|
4650
|
+
|
4651
|
+
# This API is in preview release for Amazon Connect and is subject to
|
4652
|
+
# change.
|
4653
|
+
#
|
4654
|
+
# Updates the outbound caller ID name, number, and outbound whisper flow
|
4655
|
+
# for a specified queue.
|
4656
|
+
#
|
4657
|
+
# @option params [required, String] :instance_id
|
4658
|
+
# The identifier of the Amazon Connect instance.
|
4659
|
+
#
|
4660
|
+
# @option params [required, String] :queue_id
|
4661
|
+
# The identifier for the queue.
|
4662
|
+
#
|
4663
|
+
# @option params [required, Types::OutboundCallerConfig] :outbound_caller_config
|
4664
|
+
# The outbound caller ID name, number, and outbound whisper flow.
|
4665
|
+
#
|
4666
|
+
# @return [Struct] Returns an empty {Seahorse::Client::Response response}.
|
4667
|
+
#
|
4668
|
+
# @example Request syntax with placeholder values
|
4669
|
+
#
|
4670
|
+
# resp = client.update_queue_outbound_caller_config({
|
4671
|
+
# instance_id: "InstanceId", # required
|
4672
|
+
# queue_id: "QueueId", # required
|
4673
|
+
# outbound_caller_config: { # required
|
4674
|
+
# outbound_caller_id_name: "OutboundCallerIdName",
|
4675
|
+
# outbound_caller_id_number_id: "PhoneNumberId",
|
4676
|
+
# outbound_flow_id: "ContactFlowId",
|
4677
|
+
# },
|
4678
|
+
# })
|
4679
|
+
#
|
4680
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/UpdateQueueOutboundCallerConfig AWS API Documentation
|
4681
|
+
#
|
4682
|
+
# @overload update_queue_outbound_caller_config(params = {})
|
4683
|
+
# @param [Hash] params ({})
|
4684
|
+
def update_queue_outbound_caller_config(params = {}, options = {})
|
4685
|
+
req = build_request(:update_queue_outbound_caller_config, params)
|
4686
|
+
req.send_request(options)
|
4687
|
+
end
|
4688
|
+
|
4689
|
+
# This API is in preview release for Amazon Connect and is subject to
|
4690
|
+
# change.
|
4691
|
+
#
|
4692
|
+
# Updates the status of the queue.
|
4693
|
+
#
|
4694
|
+
# @option params [required, String] :instance_id
|
4695
|
+
# The identifier of the Amazon Connect instance.
|
4696
|
+
#
|
4697
|
+
# @option params [required, String] :queue_id
|
4698
|
+
# The identifier for the queue.
|
4699
|
+
#
|
4700
|
+
# @option params [required, String] :status
|
4701
|
+
# The status of the queue.
|
4702
|
+
#
|
4703
|
+
# @return [Struct] Returns an empty {Seahorse::Client::Response response}.
|
4704
|
+
#
|
4705
|
+
# @example Request syntax with placeholder values
|
4706
|
+
#
|
4707
|
+
# resp = client.update_queue_status({
|
4708
|
+
# instance_id: "InstanceId", # required
|
4709
|
+
# queue_id: "QueueId", # required
|
4710
|
+
# status: "ENABLED", # required, accepts ENABLED, DISABLED
|
4711
|
+
# })
|
4712
|
+
#
|
4713
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/UpdateQueueStatus AWS API Documentation
|
4714
|
+
#
|
4715
|
+
# @overload update_queue_status(params = {})
|
4716
|
+
# @param [Hash] params ({})
|
4717
|
+
def update_queue_status(params = {}, options = {})
|
4718
|
+
req = build_request(:update_queue_status, params)
|
4719
|
+
req.send_request(options)
|
4720
|
+
end
|
4721
|
+
|
4722
|
+
# This API is in preview release for Amazon Connect and is subject to
|
4723
|
+
# change.
|
4724
|
+
#
|
4725
|
+
# Updates the configuration settings for the specified quick connect.
|
4726
|
+
#
|
4727
|
+
# @option params [required, String] :instance_id
|
4728
|
+
# The identifier of the Amazon Connect instance.
|
4729
|
+
#
|
4730
|
+
# @option params [required, String] :quick_connect_id
|
4731
|
+
# The identifier for the quick connect.
|
4732
|
+
#
|
4733
|
+
# @option params [required, Types::QuickConnectConfig] :quick_connect_config
|
4734
|
+
# Information about the configuration settings for the quick connect.
|
4735
|
+
#
|
4736
|
+
# @return [Struct] Returns an empty {Seahorse::Client::Response response}.
|
4737
|
+
#
|
4738
|
+
# @example Request syntax with placeholder values
|
4739
|
+
#
|
4740
|
+
# resp = client.update_quick_connect_config({
|
4741
|
+
# instance_id: "InstanceId", # required
|
4742
|
+
# quick_connect_id: "QuickConnectId", # required
|
4743
|
+
# quick_connect_config: { # required
|
4744
|
+
# quick_connect_type: "USER", # required, accepts USER, QUEUE, PHONE_NUMBER
|
4745
|
+
# user_config: {
|
4746
|
+
# user_id: "UserId", # required
|
4747
|
+
# contact_flow_id: "ContactFlowId", # required
|
4748
|
+
# },
|
4749
|
+
# queue_config: {
|
4750
|
+
# queue_id: "QueueId", # required
|
4751
|
+
# contact_flow_id: "ContactFlowId", # required
|
4752
|
+
# },
|
4753
|
+
# phone_config: {
|
4754
|
+
# phone_number: "PhoneNumber", # required
|
4755
|
+
# },
|
4756
|
+
# },
|
4757
|
+
# })
|
4758
|
+
#
|
4759
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/UpdateQuickConnectConfig AWS API Documentation
|
4760
|
+
#
|
4761
|
+
# @overload update_quick_connect_config(params = {})
|
4762
|
+
# @param [Hash] params ({})
|
4763
|
+
def update_quick_connect_config(params = {}, options = {})
|
4764
|
+
req = build_request(:update_quick_connect_config, params)
|
4765
|
+
req.send_request(options)
|
4766
|
+
end
|
4767
|
+
|
4768
|
+
# This API is in preview release for Amazon Connect and is subject to
|
4769
|
+
# change.
|
4770
|
+
#
|
4771
|
+
# Updates the name and description of a quick connect. The request
|
4772
|
+
# accepts the following data in JSON format. At least `Name` or
|
4773
|
+
# `Description` must be provided.
|
4774
|
+
#
|
4775
|
+
# @option params [required, String] :instance_id
|
4776
|
+
# The identifier of the Amazon Connect instance.
|
4777
|
+
#
|
4778
|
+
# @option params [required, String] :quick_connect_id
|
4779
|
+
# The identifier for the quick connect.
|
4780
|
+
#
|
4781
|
+
# @option params [String] :name
|
4782
|
+
# The name of the quick connect.
|
4783
|
+
#
|
4784
|
+
# @option params [String] :description
|
4785
|
+
# The description of the quick connect.
|
4786
|
+
#
|
4787
|
+
# @return [Struct] Returns an empty {Seahorse::Client::Response response}.
|
4788
|
+
#
|
4789
|
+
# @example Request syntax with placeholder values
|
4790
|
+
#
|
4791
|
+
# resp = client.update_quick_connect_name({
|
4792
|
+
# instance_id: "InstanceId", # required
|
4793
|
+
# quick_connect_id: "QuickConnectId", # required
|
4794
|
+
# name: "QuickConnectName",
|
4795
|
+
# description: "QuickConnectDescription",
|
4796
|
+
# })
|
4797
|
+
#
|
4798
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/UpdateQuickConnectName AWS API Documentation
|
4799
|
+
#
|
4800
|
+
# @overload update_quick_connect_name(params = {})
|
4801
|
+
# @param [Hash] params ({})
|
4802
|
+
def update_quick_connect_name(params = {}, options = {})
|
4803
|
+
req = build_request(:update_quick_connect_name, params)
|
4804
|
+
req.send_request(options)
|
4805
|
+
end
|
4806
|
+
|
4017
4807
|
# Updates the channels that agents can handle in the Contact Control
|
4018
4808
|
# Panel (CCP) for a routing profile.
|
4019
4809
|
#
|
@@ -4024,7 +4814,8 @@ module Aws::Connect
|
|
4024
4814
|
# The identifier of the routing profile.
|
4025
4815
|
#
|
4026
4816
|
# @option params [required, Array<Types::MediaConcurrency>] :media_concurrencies
|
4027
|
-
# The channels agents can handle in the Contact Control Panel
|
4817
|
+
# The channels that agents can handle in the Contact Control Panel
|
4818
|
+
# (CCP).
|
4028
4819
|
#
|
4029
4820
|
# @return [Struct] Returns an empty {Seahorse::Client::Response response}.
|
4030
4821
|
#
|
@@ -4264,14 +5055,13 @@ module Aws::Connect
|
|
4264
5055
|
|
4265
5056
|
# Updates the identity information for the specified user.
|
4266
5057
|
#
|
4267
|
-
#
|
4268
|
-
#
|
4269
|
-
#
|
4270
|
-
#
|
4271
|
-
#
|
4272
|
-
#
|
4273
|
-
#
|
4274
|
-
# *Amazon Connect Administrator Guide*.
|
5058
|
+
# We strongly recommend limiting who has the ability to invoke
|
5059
|
+
# `UpdateUserIdentityInfo`. Someone with that ability can change the
|
5060
|
+
# login credentials of other users by changing their email address. This
|
5061
|
+
# poses a security risk to your organization. They can change the email
|
5062
|
+
# address of a user to the attacker's email address, and then reset the
|
5063
|
+
# password through email. For more information, see [Best Practices for
|
5064
|
+
# Security Profiles][1] in the *Amazon Connect Administrator Guide*.
|
4275
5065
|
#
|
4276
5066
|
#
|
4277
5067
|
#
|
@@ -4417,7 +5207,7 @@ module Aws::Connect
|
|
4417
5207
|
params: params,
|
4418
5208
|
config: config)
|
4419
5209
|
context[:gem_name] = 'aws-sdk-connect'
|
4420
|
-
context[:gem_version] = '1.
|
5210
|
+
context[:gem_version] = '1.42.0'
|
4421
5211
|
Seahorse::Client::Request.new(handlers, context)
|
4422
5212
|
end
|
4423
5213
|
|