aws-sdk-connect 1.274.0 → 1.276.0
This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
- checksums.yaml +4 -4
- data/CHANGELOG.md +10 -0
- data/VERSION +1 -1
- data/lib/aws-sdk-connect/client.rb +85 -3
- data/lib/aws-sdk-connect/client_api.rb +41 -1
- data/lib/aws-sdk-connect/types.rb +162 -3
- data/lib/aws-sdk-connect.rb +1 -1
- data/sig/client.rbs +7 -16
- data/sig/params.rbs +29 -0
- data/sig/types.rbs +32 -0
- metadata +1 -1
checksums.yaml
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metadata.gz:
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metadata.gz: 82ce05c8edbf3dbef74dd90f9696c7ee496ed64293bb69a17652c71059fc92ae
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data.tar.gz: c4e6d8076dc44c980ac2d22117daaa375f543288b690d87c19abee6fc96cecf0
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metadata.gz: d018a1d92f33af6c1817a366f85b2e1c2083c4be76fd59170e77312d36e8c4bf66bf9cee2f5a0d6e63df14a160888715a0ab7277f4f89d3caf2be3713c5cd2ae
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data.tar.gz: ee9aaa1e4f2ecff118bfff8475028464cfeb82bfaba3d65e89f230c74588d1020bd8f7469e167c7d76b3dbcd5b5b569a764cbe8145d08d531558b5475158b7d5
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data/CHANGELOG.md
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Unreleased Changes
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------------------
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1.276.0 (2026-09-08)
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------------------
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* Feature - Releasing workload types feature. A proper launch announcement or details will follow up.
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1.275.0 (2026-09-03)
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------------------
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* Feature - This release enables TagOnCreate for Rule resource on CreateRule API. It also introduces a new field called PreEvaluationFilters to Rule resource, thereby impacting all Create, Update, Describe and Search APIs for Rules
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1.274.0 (2026-08-31)
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------------------
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data/VERSION
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@@ -1 +1 @@
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1
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1.
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1.276.0
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@@ -5053,10 +5053,19 @@ module Aws::Connect
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# media_concurrencies: [ # required
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# {
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# channel: "VOICE", # required, accepts VOICE, CHAT, TASK, EMAIL
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# concurrency: 1,
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# concurrency: 1,
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# cross_channel_behavior: {
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# behavior_type: "ROUTE_CURRENT_CHANNEL_ONLY", # required, accepts ROUTE_CURRENT_CHANNEL_ONLY, ROUTE_ANY_CHANNEL
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# },
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# workload_type_concurrencies: [
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# {
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# workload_type: "WorkloadType", # required
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# concurrency: 1, # required
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# cross_channel_workload_behavior: {
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# channel_workload_behavior_type: "ROUTE_CURRENT_CHANNEL_CURRENT_WORKLOADTYPE_ONLY", # accepts ROUTE_CURRENT_CHANNEL_CURRENT_WORKLOADTYPE_ONLY, ROUTE_CURRENT_CHANNEL_ANY_WORKLOADTYPE_ONLY, ROUTE_ANY_CHANNEL_ANY_WORKLOAD_TYPE
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# },
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# },
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# ],
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# },
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# ],
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# tags: {
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# @option params [required, String] :publish_status
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# The publish status of the rule.
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#
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# @option params [Types::PreEvaluationFilters] :pre_evaluation_filters
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# The pre-evaluation filters for the rule, that restrict the rule to be
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# applied to only certain resources based on the resource's attributes,
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# such as tags assigned to a contact. The pre-evaluation filters are
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# applied even before rule conditions are evaluated and are used to
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# enforce tag-based-access-control while applying rules.
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#
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# @option params [String] :client_token
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# A unique, case-sensitive identifier that you provide to ensure the
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# idempotency of the request. If not provided, the Amazon Web Services
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#
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# [1]: https://aws.amazon.com/builders-library/making-retries-safe-with-idempotent-APIs/
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#
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# @option params [Hash<String,String>] :tags
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# The tags used to organize, track, or control access for this resource.
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# For example, \{ "Tags": \{"key1":"value1", "key2":"value2"}
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# }.
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#
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# @return [Types::CreateRuleResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
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#
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# * {Types::CreateRuleResponse#rule_arn #rule_arn} => String
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# },
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# ],
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# publish_status: "DRAFT", # required, accepts DRAFT, PUBLISHED
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# pre_evaluation_filters: {
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# and_conditions: [
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# {
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# resource_type: "CONTACT", # required, accepts CONTACT
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# filter_type: "TAG", # required, accepts TAG
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# filter_key: "String", # required
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# filter_value: "String", # required
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# operator: "EQUALS", # required, accepts EQUALS
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# },
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# ],
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# },
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# client_token: "ClientToken",
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# tags: {
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# "TagKey" => "TagValue",
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# },
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# })
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#
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# @example Response structure
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# resp.routing_profile.media_concurrencies[0].channel #=> String, one of "VOICE", "CHAT", "TASK", "EMAIL"
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# resp.routing_profile.media_concurrencies[0].concurrency #=> Integer
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# resp.routing_profile.media_concurrencies[0].cross_channel_behavior.behavior_type #=> String, one of "ROUTE_CURRENT_CHANNEL_ONLY", "ROUTE_ANY_CHANNEL"
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# resp.routing_profile.media_concurrencies[0].workload_type_concurrencies #=> Array
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# resp.routing_profile.media_concurrencies[0].workload_type_concurrencies[0].workload_type #=> String
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# resp.routing_profile.media_concurrencies[0].workload_type_concurrencies[0].concurrency #=> Integer
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# resp.routing_profile.media_concurrencies[0].workload_type_concurrencies[0].cross_channel_workload_behavior.channel_workload_behavior_type #=> String, one of "ROUTE_CURRENT_CHANNEL_CURRENT_WORKLOADTYPE_ONLY", "ROUTE_CURRENT_CHANNEL_ANY_WORKLOADTYPE_ONLY", "ROUTE_ANY_CHANNEL_ANY_WORKLOAD_TYPE"
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# resp.routing_profile.default_outbound_queue_id #=> String
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# resp.routing_profile.tags #=> Hash
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# resp.routing_profile.tags["TagKey"] #=> String
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# resp.rule.actions[0].extract_information_action.rules_extraction_definitions #=> Array
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# resp.rule.actions[0].extract_information_action.rules_extraction_definitions[0].identifier #=> String
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# resp.rule.publish_status #=> String, one of "DRAFT", "PUBLISHED"
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# resp.rule.pre_evaluation_filters.and_conditions #=> Array
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# resp.rule.pre_evaluation_filters.and_conditions[0].resource_type #=> String, one of "CONTACT"
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# resp.rule.pre_evaluation_filters.and_conditions[0].filter_type #=> String, one of "TAG"
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# resp.rule.pre_evaluation_filters.and_conditions[0].filter_key #=> String
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# resp.rule.pre_evaluation_filters.and_conditions[0].filter_value #=> String
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# resp.rule.pre_evaluation_filters.and_conditions[0].operator #=> String, one of "EQUALS"
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# resp.rule.created_time #=> Time
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# resp.rule.last_updated_time #=> Time
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# resp.rule.last_updated_by #=> String
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# resp.routing_profiles[0].media_concurrencies[0].channel #=> String, one of "VOICE", "CHAT", "TASK", "EMAIL"
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# resp.routing_profiles[0].media_concurrencies[0].concurrency #=> Integer
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# resp.routing_profiles[0].media_concurrencies[0].cross_channel_behavior.behavior_type #=> String, one of "ROUTE_CURRENT_CHANNEL_ONLY", "ROUTE_ANY_CHANNEL"
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# resp.routing_profiles[0].media_concurrencies[0].workload_type_concurrencies #=> Array
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# resp.routing_profiles[0].media_concurrencies[0].workload_type_concurrencies[0].workload_type #=> String
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# resp.routing_profiles[0].media_concurrencies[0].workload_type_concurrencies[0].concurrency #=> Integer
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# resp.routing_profiles[0].media_concurrencies[0].workload_type_concurrencies[0].cross_channel_workload_behavior.channel_workload_behavior_type #=> String, one of "ROUTE_CURRENT_CHANNEL_CURRENT_WORKLOADTYPE_ONLY", "ROUTE_CURRENT_CHANNEL_ANY_WORKLOADTYPE_ONLY", "ROUTE_ANY_CHANNEL_ANY_WORKLOAD_TYPE"
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# resp.routing_profiles[0].default_outbound_queue_id #=> String
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# resp.routing_profiles[0].tags #=> Hash
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# resp.routing_profiles[0].tags["TagKey"] #=> String
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# resp.rules[0].rule_capability_tiers #=> Array
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# resp.rules[0].rule_capability_tiers[0] #=> String, one of "GenerativeAI"
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# resp.rules[0].publish_status #=> String, one of "DRAFT", "PUBLISHED"
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# resp.rules[0].pre_evaluation_filters.and_conditions #=> Array
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# resp.rules[0].pre_evaluation_filters.and_conditions[0].resource_type #=> String, one of "CONTACT"
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# resp.rules[0].pre_evaluation_filters.and_conditions[0].filter_type #=> String, one of "TAG"
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# resp.rules[0].pre_evaluation_filters.and_conditions[0].filter_key #=> String
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# resp.rules[0].pre_evaluation_filters.and_conditions[0].filter_value #=> String
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# resp.rules[0].pre_evaluation_filters.and_conditions[0].operator #=> String, one of "EQUALS"
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# resp.rules[0].created_time #=> Time
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# resp.rules[0].last_updated_time #=> Time
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# resp.rules[0].last_updated_by #=> String
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# media_concurrencies: [ # required
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# {
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# channel: "VOICE", # required, accepts VOICE, CHAT, TASK, EMAIL
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# concurrency: 1,
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# concurrency: 1,
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# cross_channel_behavior: {
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# behavior_type: "ROUTE_CURRENT_CHANNEL_ONLY", # required, accepts ROUTE_CURRENT_CHANNEL_ONLY, ROUTE_ANY_CHANNEL
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# },
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# workload_type_concurrencies: [
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# {
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# workload_type: "WorkloadType", # required
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# concurrency: 1, # required
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# cross_channel_workload_behavior: {
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# channel_workload_behavior_type: "ROUTE_CURRENT_CHANNEL_CURRENT_WORKLOADTYPE_ONLY", # accepts ROUTE_CURRENT_CHANNEL_CURRENT_WORKLOADTYPE_ONLY, ROUTE_CURRENT_CHANNEL_ANY_WORKLOADTYPE_ONLY, ROUTE_ANY_CHANNEL_ANY_WORKLOAD_TYPE
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# },
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# },
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# ],
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# },
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# ],
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# })
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# @option params [required, String] :publish_status
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# The publish status of the rule.
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#
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# @option params [Types::PreEvaluationFilters] :pre_evaluation_filters
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# The pre-evaluation filters for the rule, that restrict the rule to be
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# applied to only certain resources based on the resource's attributes,
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# such as tags assigned to a contact. The pre-evaluation filters are
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# applied even before rule conditions are evaluated and are used to
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# enforce tag-based-access-control while applying rules.
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#
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# @return [Struct] Returns an empty {Seahorse::Client::Response response}.
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#
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# @example Request syntax with placeholder values
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# },
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# ],
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# publish_status: "DRAFT", # required, accepts DRAFT, PUBLISHED
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# pre_evaluation_filters: {
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# and_conditions: [
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# {
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# resource_type: "CONTACT", # required, accepts CONTACT
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# filter_type: "TAG", # required, accepts TAG
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# filter_key: "String", # required
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# filter_value: "String", # required
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# operator: "EQUALS", # required, accepts EQUALS
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# },
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# ],
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# },
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# })
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#
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# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/UpdateRule AWS API Documentation
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tracer: tracer
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)
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context[:gem_name] = 'aws-sdk-connect'
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context[:gem_version] = '1.
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context[:gem_version] = '1.276.0'
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Seahorse::Client::Request.new(handlers, context)
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end
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Channel = Shapes::StringShape.new(name: 'Channel')
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ChannelList = Shapes::ListShape.new(name: 'ChannelList')
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ChannelToCountMap = Shapes::MapShape.new(name: 'ChannelToCountMap')
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ChannelWorkloadBehaviorType = Shapes::StringShape.new(name: 'ChannelWorkloadBehaviorType')
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Channels = Shapes::ListShape.new(name: 'Channels')
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ChatContactMetrics = Shapes::StructureShape.new(name: 'ChatContactMetrics')
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ChatContent = Shapes::StringShape.new(name: 'ChatContent')
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CreatedByInfo = Shapes::UnionShape.new(name: 'CreatedByInfo')
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Credentials = Shapes::StructureShape.new(name: 'Credentials')
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CrossChannelBehavior = Shapes::StructureShape.new(name: 'CrossChannelBehavior')
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CrossChannelWorkloadBehavior = Shapes::StructureShape.new(name: 'CrossChannelWorkloadBehavior')
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CurrentMetric = Shapes::StructureShape.new(name: 'CurrentMetric')
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CurrentMetricData = Shapes::StructureShape.new(name: 'CurrentMetricData')
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CurrentMetricDataCollections = Shapes::ListShape.new(name: 'CurrentMetricDataCollections')
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PotentialAudioQualityIssue = Shapes::StringShape.new(name: 'PotentialAudioQualityIssue')
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PotentialAudioQualityIssues = Shapes::ListShape.new(name: 'PotentialAudioQualityIssues')
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PotentialDisconnectIssue = Shapes::StringShape.new(name: 'PotentialDisconnectIssue')
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PreEvaluationFilter = Shapes::StructureShape.new(name: 'PreEvaluationFilter')
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PreEvaluationFilterList = Shapes::ListShape.new(name: 'PreEvaluationFilterList')
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PreEvaluationFilterOperator = Shapes::StringShape.new(name: 'PreEvaluationFilterOperator')
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PreEvaluationFilterResourceType = Shapes::StringShape.new(name: 'PreEvaluationFilterResourceType')
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PreEvaluationFilterType = Shapes::StringShape.new(name: 'PreEvaluationFilterType')
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PreEvaluationFilters = Shapes::StructureShape.new(name: 'PreEvaluationFilters')
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PreSignedAttachmentUrl = Shapes::StringShape.new(name: 'PreSignedAttachmentUrl')
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PredefinedAttribute = Shapes::StructureShape.new(name: 'PredefinedAttribute')
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|
1518
1526
|
PredefinedAttributeConfiguration = Shapes::StructureShape.new(name: 'PredefinedAttributeConfiguration')
|
|
@@ -2316,6 +2324,10 @@ module Aws::Connect
|
|
|
2316
2324
|
WidgetDestination = Shapes::StructureShape.new(name: 'WidgetDestination')
|
|
2317
2325
|
WidgetId = Shapes::StringShape.new(name: 'WidgetId')
|
|
2318
2326
|
WisdomInfo = Shapes::StructureShape.new(name: 'WisdomInfo')
|
|
2327
|
+
WorkloadType = Shapes::StringShape.new(name: 'WorkloadType')
|
|
2328
|
+
WorkloadTypeConcurrencies = Shapes::ListShape.new(name: 'WorkloadTypeConcurrencies')
|
|
2329
|
+
WorkloadTypeConcurrency = Shapes::StructureShape.new(name: 'WorkloadTypeConcurrency')
|
|
2330
|
+
WorkloadTypeConcurrencyType = Shapes::IntegerShape.new(name: 'WorkloadTypeConcurrencyType')
|
|
2319
2331
|
Workspace = Shapes::StructureShape.new(name: 'Workspace')
|
|
2320
2332
|
WorkspaceAssociatedResourceId = Shapes::StringShape.new(name: 'WorkspaceAssociatedResourceId')
|
|
2321
2333
|
WorkspaceAssociatedResourceName = Shapes::StringShape.new(name: 'WorkspaceAssociatedResourceName')
|
|
@@ -3838,7 +3850,9 @@ module Aws::Connect
|
|
|
3838
3850
|
CreateRuleRequest.add_member(:function, Shapes::ShapeRef.new(shape: RuleFunction, required: true, location_name: "Function"))
|
|
3839
3851
|
CreateRuleRequest.add_member(:actions, Shapes::ShapeRef.new(shape: RuleActions, required: true, location_name: "Actions"))
|
|
3840
3852
|
CreateRuleRequest.add_member(:publish_status, Shapes::ShapeRef.new(shape: RulePublishStatus, required: true, location_name: "PublishStatus"))
|
|
3853
|
+
CreateRuleRequest.add_member(:pre_evaluation_filters, Shapes::ShapeRef.new(shape: PreEvaluationFilters, location_name: "PreEvaluationFilters"))
|
|
3841
3854
|
CreateRuleRequest.add_member(:client_token, Shapes::ShapeRef.new(shape: ClientToken, location_name: "ClientToken", metadata: {"idempotencyToken" => true}))
|
|
3855
|
+
CreateRuleRequest.add_member(:tags, Shapes::ShapeRef.new(shape: TagMap, location_name: "Tags"))
|
|
3842
3856
|
CreateRuleRequest.struct_class = Types::CreateRuleRequest
|
|
3843
3857
|
|
|
3844
3858
|
CreateRuleResponse.add_member(:rule_arn, Shapes::ShapeRef.new(shape: ARN, required: true, location_name: "RuleArn"))
|
|
@@ -4021,6 +4035,9 @@ module Aws::Connect
|
|
|
4021
4035
|
CrossChannelBehavior.add_member(:behavior_type, Shapes::ShapeRef.new(shape: BehaviorType, required: true, location_name: "BehaviorType"))
|
|
4022
4036
|
CrossChannelBehavior.struct_class = Types::CrossChannelBehavior
|
|
4023
4037
|
|
|
4038
|
+
CrossChannelWorkloadBehavior.add_member(:channel_workload_behavior_type, Shapes::ShapeRef.new(shape: ChannelWorkloadBehaviorType, location_name: "ChannelWorkloadBehaviorType"))
|
|
4039
|
+
CrossChannelWorkloadBehavior.struct_class = Types::CrossChannelWorkloadBehavior
|
|
4040
|
+
|
|
4024
4041
|
CurrentMetric.add_member(:name, Shapes::ShapeRef.new(shape: CurrentMetricName, location_name: "Name"))
|
|
4025
4042
|
CurrentMetric.add_member(:metric_id, Shapes::ShapeRef.new(shape: CurrentMetricId, location_name: "MetricId"))
|
|
4026
4043
|
CurrentMetric.add_member(:unit, Shapes::ShapeRef.new(shape: Unit, location_name: "Unit"))
|
|
@@ -6928,8 +6945,9 @@ module Aws::Connect
|
|
|
6928
6945
|
MediaConcurrencies.member = Shapes::ShapeRef.new(shape: MediaConcurrency)
|
|
6929
6946
|
|
|
6930
6947
|
MediaConcurrency.add_member(:channel, Shapes::ShapeRef.new(shape: Channel, required: true, location_name: "Channel"))
|
|
6931
|
-
MediaConcurrency.add_member(:concurrency, Shapes::ShapeRef.new(shape: Concurrency,
|
|
6948
|
+
MediaConcurrency.add_member(:concurrency, Shapes::ShapeRef.new(shape: Concurrency, location_name: "Concurrency"))
|
|
6932
6949
|
MediaConcurrency.add_member(:cross_channel_behavior, Shapes::ShapeRef.new(shape: CrossChannelBehavior, location_name: "CrossChannelBehavior"))
|
|
6950
|
+
MediaConcurrency.add_member(:workload_type_concurrencies, Shapes::ShapeRef.new(shape: WorkloadTypeConcurrencies, location_name: "WorkloadTypeConcurrencies"))
|
|
6933
6951
|
MediaConcurrency.struct_class = Types::MediaConcurrency
|
|
6934
6952
|
|
|
6935
6953
|
MediaItem.add_member(:type, Shapes::ShapeRef.new(shape: MediaType, location_name: "Type"))
|
|
@@ -7360,6 +7378,18 @@ module Aws::Connect
|
|
|
7360
7378
|
|
|
7361
7379
|
PotentialAudioQualityIssues.member = Shapes::ShapeRef.new(shape: PotentialAudioQualityIssue)
|
|
7362
7380
|
|
|
7381
|
+
PreEvaluationFilter.add_member(:resource_type, Shapes::ShapeRef.new(shape: PreEvaluationFilterResourceType, required: true, location_name: "ResourceType"))
|
|
7382
|
+
PreEvaluationFilter.add_member(:filter_type, Shapes::ShapeRef.new(shape: PreEvaluationFilterType, required: true, location_name: "FilterType"))
|
|
7383
|
+
PreEvaluationFilter.add_member(:filter_key, Shapes::ShapeRef.new(shape: String, required: true, location_name: "FilterKey"))
|
|
7384
|
+
PreEvaluationFilter.add_member(:filter_value, Shapes::ShapeRef.new(shape: String, required: true, location_name: "FilterValue"))
|
|
7385
|
+
PreEvaluationFilter.add_member(:operator, Shapes::ShapeRef.new(shape: PreEvaluationFilterOperator, required: true, location_name: "Operator"))
|
|
7386
|
+
PreEvaluationFilter.struct_class = Types::PreEvaluationFilter
|
|
7387
|
+
|
|
7388
|
+
PreEvaluationFilterList.member = Shapes::ShapeRef.new(shape: PreEvaluationFilter)
|
|
7389
|
+
|
|
7390
|
+
PreEvaluationFilters.add_member(:and_conditions, Shapes::ShapeRef.new(shape: PreEvaluationFilterList, location_name: "AndConditions"))
|
|
7391
|
+
PreEvaluationFilters.struct_class = Types::PreEvaluationFilters
|
|
7392
|
+
|
|
7363
7393
|
PredefinedAttribute.add_member(:name, Shapes::ShapeRef.new(shape: PredefinedAttributeName, location_name: "Name"))
|
|
7364
7394
|
PredefinedAttribute.add_member(:values, Shapes::ShapeRef.new(shape: PredefinedAttributeValues, location_name: "Values"))
|
|
7365
7395
|
PredefinedAttribute.add_member(:purposes, Shapes::ShapeRef.new(shape: PredefinedAttributePurposeNameList, location_name: "Purposes"))
|
|
@@ -8003,6 +8033,7 @@ module Aws::Connect
|
|
|
8003
8033
|
Rule.add_member(:function, Shapes::ShapeRef.new(shape: RuleFunction, required: true, location_name: "Function"))
|
|
8004
8034
|
Rule.add_member(:actions, Shapes::ShapeRef.new(shape: RuleActions, required: true, location_name: "Actions"))
|
|
8005
8035
|
Rule.add_member(:publish_status, Shapes::ShapeRef.new(shape: RulePublishStatus, required: true, location_name: "PublishStatus"))
|
|
8036
|
+
Rule.add_member(:pre_evaluation_filters, Shapes::ShapeRef.new(shape: PreEvaluationFilters, location_name: "PreEvaluationFilters"))
|
|
8006
8037
|
Rule.add_member(:created_time, Shapes::ShapeRef.new(shape: Timestamp, required: true, location_name: "CreatedTime"))
|
|
8007
8038
|
Rule.add_member(:last_updated_time, Shapes::ShapeRef.new(shape: Timestamp, required: true, location_name: "LastUpdatedTime"))
|
|
8008
8039
|
Rule.add_member(:last_updated_by, Shapes::ShapeRef.new(shape: ARN, required: true, location_name: "LastUpdatedBy"))
|
|
@@ -8043,6 +8074,7 @@ module Aws::Connect
|
|
|
8043
8074
|
RuleSearchSummary.add_member(:action_summaries, Shapes::ShapeRef.new(shape: ActionSummaries, required: true, location_name: "ActionSummaries"))
|
|
8044
8075
|
RuleSearchSummary.add_member(:rule_capability_tiers, Shapes::ShapeRef.new(shape: RuleCapabilityTiers, location_name: "RuleCapabilityTiers"))
|
|
8045
8076
|
RuleSearchSummary.add_member(:publish_status, Shapes::ShapeRef.new(shape: RulePublishStatus, required: true, location_name: "PublishStatus"))
|
|
8077
|
+
RuleSearchSummary.add_member(:pre_evaluation_filters, Shapes::ShapeRef.new(shape: PreEvaluationFilters, location_name: "PreEvaluationFilters"))
|
|
8046
8078
|
RuleSearchSummary.add_member(:created_time, Shapes::ShapeRef.new(shape: Timestamp, required: true, location_name: "CreatedTime"))
|
|
8047
8079
|
RuleSearchSummary.add_member(:last_updated_time, Shapes::ShapeRef.new(shape: Timestamp, required: true, location_name: "LastUpdatedTime"))
|
|
8048
8080
|
RuleSearchSummary.add_member(:last_updated_by, Shapes::ShapeRef.new(shape: ARN, required: true, location_name: "LastUpdatedBy"))
|
|
@@ -9641,6 +9673,7 @@ module Aws::Connect
|
|
|
9641
9673
|
UpdateRuleRequest.add_member(:function, Shapes::ShapeRef.new(shape: RuleFunction, required: true, location_name: "Function"))
|
|
9642
9674
|
UpdateRuleRequest.add_member(:actions, Shapes::ShapeRef.new(shape: RuleActions, required: true, location_name: "Actions"))
|
|
9643
9675
|
UpdateRuleRequest.add_member(:publish_status, Shapes::ShapeRef.new(shape: RulePublishStatus, required: true, location_name: "PublishStatus"))
|
|
9676
|
+
UpdateRuleRequest.add_member(:pre_evaluation_filters, Shapes::ShapeRef.new(shape: PreEvaluationFilters, location_name: "PreEvaluationFilters"))
|
|
9644
9677
|
UpdateRuleRequest.struct_class = Types::UpdateRuleRequest
|
|
9645
9678
|
|
|
9646
9679
|
UpdateSecurityProfileRequest.add_member(:description, Shapes::ShapeRef.new(shape: SecurityProfileDescription, location_name: "Description"))
|
|
@@ -10129,6 +10162,13 @@ module Aws::Connect
|
|
|
10129
10162
|
WisdomInfo.add_member(:ai_agents, Shapes::ShapeRef.new(shape: AiAgents, location_name: "AiAgents"))
|
|
10130
10163
|
WisdomInfo.struct_class = Types::WisdomInfo
|
|
10131
10164
|
|
|
10165
|
+
WorkloadTypeConcurrencies.member = Shapes::ShapeRef.new(shape: WorkloadTypeConcurrency)
|
|
10166
|
+
|
|
10167
|
+
WorkloadTypeConcurrency.add_member(:workload_type, Shapes::ShapeRef.new(shape: WorkloadType, required: true, location_name: "WorkloadType"))
|
|
10168
|
+
WorkloadTypeConcurrency.add_member(:concurrency, Shapes::ShapeRef.new(shape: WorkloadTypeConcurrencyType, required: true, location_name: "Concurrency"))
|
|
10169
|
+
WorkloadTypeConcurrency.add_member(:cross_channel_workload_behavior, Shapes::ShapeRef.new(shape: CrossChannelWorkloadBehavior, location_name: "CrossChannelWorkloadBehavior"))
|
|
10170
|
+
WorkloadTypeConcurrency.struct_class = Types::WorkloadTypeConcurrency
|
|
10171
|
+
|
|
10132
10172
|
Workspace.add_member(:visibility, Shapes::ShapeRef.new(shape: Visibility, location_name: "Visibility"))
|
|
10133
10173
|
Workspace.add_member(:id, Shapes::ShapeRef.new(shape: WorkspaceId, required: true, location_name: "Id"))
|
|
10134
10174
|
Workspace.add_member(:name, Shapes::ShapeRef.new(shape: WorkspaceName, required: true, location_name: "Name"))
|
|
@@ -7582,6 +7582,14 @@ module Aws::Connect
|
|
|
7582
7582
|
# The publish status of the rule.
|
|
7583
7583
|
# @return [String]
|
|
7584
7584
|
#
|
|
7585
|
+
# @!attribute [rw] pre_evaluation_filters
|
|
7586
|
+
# The pre-evaluation filters for the rule, that restrict the rule to
|
|
7587
|
+
# be applied to only certain resources based on the resource's
|
|
7588
|
+
# attributes, such as tags assigned to a contact. The pre-evaluation
|
|
7589
|
+
# filters are applied even before rule conditions are evaluated and
|
|
7590
|
+
# are used to enforce tag-based-access-control while applying rules.
|
|
7591
|
+
# @return [Types::PreEvaluationFilters]
|
|
7592
|
+
#
|
|
7585
7593
|
# @!attribute [rw] client_token
|
|
7586
7594
|
# A unique, case-sensitive identifier that you provide to ensure the
|
|
7587
7595
|
# idempotency of the request. If not provided, the Amazon Web Services
|
|
@@ -7596,6 +7604,12 @@ module Aws::Connect
|
|
|
7596
7604
|
# [1]: https://aws.amazon.com/builders-library/making-retries-safe-with-idempotent-APIs/
|
|
7597
7605
|
# @return [String]
|
|
7598
7606
|
#
|
|
7607
|
+
# @!attribute [rw] tags
|
|
7608
|
+
# The tags used to organize, track, or control access for this
|
|
7609
|
+
# resource. For example, \{ "Tags": \{"key1":"value1",
|
|
7610
|
+
# "key2":"value2"} }.
|
|
7611
|
+
# @return [Hash<String,String>]
|
|
7612
|
+
#
|
|
7599
7613
|
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/CreateRuleRequest AWS API Documentation
|
|
7600
7614
|
#
|
|
7601
7615
|
class CreateRuleRequest < Struct.new(
|
|
@@ -7605,7 +7619,9 @@ module Aws::Connect
|
|
|
7605
7619
|
:function,
|
|
7606
7620
|
:actions,
|
|
7607
7621
|
:publish_status,
|
|
7608
|
-
:
|
|
7622
|
+
:pre_evaluation_filters,
|
|
7623
|
+
:client_token,
|
|
7624
|
+
:tags)
|
|
7609
7625
|
SENSITIVE = []
|
|
7610
7626
|
include Aws::Structure
|
|
7611
7627
|
end
|
|
@@ -8629,6 +8645,23 @@ module Aws::Connect
|
|
|
8629
8645
|
include Aws::Structure
|
|
8630
8646
|
end
|
|
8631
8647
|
|
|
8648
|
+
# Defines the cross-channel and workload type routing behavior that
|
|
8649
|
+
# allows an agent working on a contact to be offered a contact from a
|
|
8650
|
+
# different channel or workload type.
|
|
8651
|
+
#
|
|
8652
|
+
# @!attribute [rw] channel_workload_behavior_type
|
|
8653
|
+
# Specifies the routing behavior for an agent handling their current
|
|
8654
|
+
# channel and workload type.
|
|
8655
|
+
# @return [String]
|
|
8656
|
+
#
|
|
8657
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/CrossChannelWorkloadBehavior AWS API Documentation
|
|
8658
|
+
#
|
|
8659
|
+
class CrossChannelWorkloadBehavior < Struct.new(
|
|
8660
|
+
:channel_workload_behavior_type)
|
|
8661
|
+
SENSITIVE = []
|
|
8662
|
+
include Aws::Structure
|
|
8663
|
+
end
|
|
8664
|
+
|
|
8632
8665
|
# Contains information about a real-time metric. For a description of
|
|
8633
8666
|
# each metric, see [Metrics definitions][1] in the *Connect Customer
|
|
8634
8667
|
# Administrator Guide*.
|
|
@@ -25531,12 +25564,19 @@ module Aws::Connect
|
|
|
25531
25564
|
# are currently working with a contact from a Voice channel.
|
|
25532
25565
|
# @return [Types::CrossChannelBehavior]
|
|
25533
25566
|
#
|
|
25567
|
+
# @!attribute [rw] workload_type_concurrencies
|
|
25568
|
+
# Defines the list of workload type concurrency configurations for a
|
|
25569
|
+
# channel. When provided, enables granular concurrency control based
|
|
25570
|
+
# on workload type values.
|
|
25571
|
+
# @return [Array<Types::WorkloadTypeConcurrency>]
|
|
25572
|
+
#
|
|
25534
25573
|
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/MediaConcurrency AWS API Documentation
|
|
25535
25574
|
#
|
|
25536
25575
|
class MediaConcurrency < Struct.new(
|
|
25537
25576
|
:channel,
|
|
25538
25577
|
:concurrency,
|
|
25539
|
-
:cross_channel_behavior
|
|
25578
|
+
:cross_channel_behavior,
|
|
25579
|
+
:workload_type_concurrencies)
|
|
25540
25580
|
SENSITIVE = []
|
|
25541
25581
|
include Aws::Structure
|
|
25542
25582
|
end
|
|
@@ -27534,6 +27574,64 @@ module Aws::Connect
|
|
|
27534
27574
|
include Aws::Structure
|
|
27535
27575
|
end
|
|
27536
27576
|
|
|
27577
|
+
# A single pre-evaluation filter condition. Specifies a resource type,
|
|
27578
|
+
# filter type, key, value, and operator to match against a resource
|
|
27579
|
+
# attribute.
|
|
27580
|
+
#
|
|
27581
|
+
# @!attribute [rw] resource_type
|
|
27582
|
+
# The type of resource to filter on. Valid values: `CONTACT`.
|
|
27583
|
+
# @return [String]
|
|
27584
|
+
#
|
|
27585
|
+
# @!attribute [rw] filter_type
|
|
27586
|
+
# The type of filter to apply. Valid values: `TAG`.
|
|
27587
|
+
# @return [String]
|
|
27588
|
+
#
|
|
27589
|
+
# @!attribute [rw] filter_key
|
|
27590
|
+
# The key of the attribute to filter on. For tag filters, this is the
|
|
27591
|
+
# tag key.
|
|
27592
|
+
# @return [String]
|
|
27593
|
+
#
|
|
27594
|
+
# @!attribute [rw] filter_value
|
|
27595
|
+
# The value to match against. For tag filters, this is the tag value.
|
|
27596
|
+
# @return [String]
|
|
27597
|
+
#
|
|
27598
|
+
# @!attribute [rw] operator
|
|
27599
|
+
# The comparison operator for the filter condition. Valid values:
|
|
27600
|
+
# `EQUALS`.
|
|
27601
|
+
# @return [String]
|
|
27602
|
+
#
|
|
27603
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/PreEvaluationFilter AWS API Documentation
|
|
27604
|
+
#
|
|
27605
|
+
class PreEvaluationFilter < Struct.new(
|
|
27606
|
+
:resource_type,
|
|
27607
|
+
:filter_type,
|
|
27608
|
+
:filter_key,
|
|
27609
|
+
:filter_value,
|
|
27610
|
+
:operator)
|
|
27611
|
+
SENSITIVE = []
|
|
27612
|
+
include Aws::Structure
|
|
27613
|
+
end
|
|
27614
|
+
|
|
27615
|
+
# The pre-evaluation filters for a rule, that restrict a rule to be
|
|
27616
|
+
# applied to only certain resources based on the resource's attributes,
|
|
27617
|
+
# such as tags assigned to a contact. The pre-evaluation filters are
|
|
27618
|
+
# applied even before rule conditions are evaluated and are used to
|
|
27619
|
+
# enforce tag-based-access-control while applying rules.
|
|
27620
|
+
#
|
|
27621
|
+
# @!attribute [rw] and_conditions
|
|
27622
|
+
# A list of conditions that the rule evaluates together using AND
|
|
27623
|
+
# logic. All conditions must be met for the event to be evaluated by
|
|
27624
|
+
# the rule.
|
|
27625
|
+
# @return [Array<Types::PreEvaluationFilter>]
|
|
27626
|
+
#
|
|
27627
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/PreEvaluationFilters AWS API Documentation
|
|
27628
|
+
#
|
|
27629
|
+
class PreEvaluationFilters < Struct.new(
|
|
27630
|
+
:and_conditions)
|
|
27631
|
+
SENSITIVE = []
|
|
27632
|
+
include Aws::Structure
|
|
27633
|
+
end
|
|
27634
|
+
|
|
27537
27635
|
# Information about a predefined attribute.
|
|
27538
27636
|
#
|
|
27539
27637
|
# @!attribute [rw] name
|
|
@@ -30367,6 +30465,14 @@ module Aws::Connect
|
|
|
30367
30465
|
# The publish status of the rule.
|
|
30368
30466
|
# @return [String]
|
|
30369
30467
|
#
|
|
30468
|
+
# @!attribute [rw] pre_evaluation_filters
|
|
30469
|
+
# The pre-evaluation filters for the rule, that restrict the rule to
|
|
30470
|
+
# be applied to only certain resources based on the resource's
|
|
30471
|
+
# attributes, such as tags assigned to a contact. The pre-evaluation
|
|
30472
|
+
# filters are applied even before rule conditions are evaluated and
|
|
30473
|
+
# are used to enforce tag-based-access-control while applying rules.
|
|
30474
|
+
# @return [Types::PreEvaluationFilters]
|
|
30475
|
+
#
|
|
30370
30476
|
# @!attribute [rw] created_time
|
|
30371
30477
|
# The timestamp for when the rule was created.
|
|
30372
30478
|
# @return [Time]
|
|
@@ -30397,6 +30503,7 @@ module Aws::Connect
|
|
|
30397
30503
|
:function,
|
|
30398
30504
|
:actions,
|
|
30399
30505
|
:publish_status,
|
|
30506
|
+
:pre_evaluation_filters,
|
|
30400
30507
|
:created_time,
|
|
30401
30508
|
:last_updated_time,
|
|
30402
30509
|
:last_updated_by,
|
|
@@ -30581,6 +30688,14 @@ module Aws::Connect
|
|
|
30581
30688
|
# The publish status of the rule.
|
|
30582
30689
|
# @return [String]
|
|
30583
30690
|
#
|
|
30691
|
+
# @!attribute [rw] pre_evaluation_filters
|
|
30692
|
+
# The pre-evaluation filters for the rule, that restrict the rule to
|
|
30693
|
+
# be applied to only certain resources based on the resource's
|
|
30694
|
+
# attributes, such as tags assigned to a contact. The pre-evaluation
|
|
30695
|
+
# filters are applied even before rule conditions are evaluated and
|
|
30696
|
+
# are used to enforce tag-based-access-control while applying rules.
|
|
30697
|
+
# @return [Types::PreEvaluationFilters]
|
|
30698
|
+
#
|
|
30584
30699
|
# @!attribute [rw] created_time
|
|
30585
30700
|
# The timestamp for when the rule was created.
|
|
30586
30701
|
# @return [Time]
|
|
@@ -30610,6 +30725,7 @@ module Aws::Connect
|
|
|
30610
30725
|
:action_summaries,
|
|
30611
30726
|
:rule_capability_tiers,
|
|
30612
30727
|
:publish_status,
|
|
30728
|
+
:pre_evaluation_filters,
|
|
30613
30729
|
:created_time,
|
|
30614
30730
|
:last_updated_time,
|
|
30615
30731
|
:last_updated_by,
|
|
@@ -39019,6 +39135,14 @@ module Aws::Connect
|
|
|
39019
39135
|
# The publish status of the rule.
|
|
39020
39136
|
# @return [String]
|
|
39021
39137
|
#
|
|
39138
|
+
# @!attribute [rw] pre_evaluation_filters
|
|
39139
|
+
# The pre-evaluation filters for the rule, that restrict the rule to
|
|
39140
|
+
# be applied to only certain resources based on the resource's
|
|
39141
|
+
# attributes, such as tags assigned to a contact. The pre-evaluation
|
|
39142
|
+
# filters are applied even before rule conditions are evaluated and
|
|
39143
|
+
# are used to enforce tag-based-access-control while applying rules.
|
|
39144
|
+
# @return [Types::PreEvaluationFilters]
|
|
39145
|
+
#
|
|
39022
39146
|
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/UpdateRuleRequest AWS API Documentation
|
|
39023
39147
|
#
|
|
39024
39148
|
class UpdateRuleRequest < Struct.new(
|
|
@@ -39027,7 +39151,8 @@ module Aws::Connect
|
|
|
39027
39151
|
:name,
|
|
39028
39152
|
:function,
|
|
39029
39153
|
:actions,
|
|
39030
|
-
:publish_status
|
|
39154
|
+
:publish_status,
|
|
39155
|
+
:pre_evaluation_filters)
|
|
39031
39156
|
SENSITIVE = []
|
|
39032
39157
|
include Aws::Structure
|
|
39033
39158
|
end
|
|
@@ -41437,6 +41562,40 @@ module Aws::Connect
|
|
|
41437
41562
|
include Aws::Structure
|
|
41438
41563
|
end
|
|
41439
41564
|
|
|
41565
|
+
# Defines the maximum number of contacts an agent can handle
|
|
41566
|
+
# simultaneously for a specific channel and workload type combination.
|
|
41567
|
+
#
|
|
41568
|
+
# @!attribute [rw] workload_type
|
|
41569
|
+
# The value of the workload type.
|
|
41570
|
+
# @return [String]
|
|
41571
|
+
#
|
|
41572
|
+
# @!attribute [rw] concurrency
|
|
41573
|
+
# The maximum number of contacts an agent can handle simultaneously
|
|
41574
|
+
# for a specific channel and workload type combination.
|
|
41575
|
+
#
|
|
41576
|
+
# Valid Range for `VOICE`: Minimum value of 1. Maximum value of 1.
|
|
41577
|
+
#
|
|
41578
|
+
# Valid Range for `CHAT`: Minimum value of 1. Maximum value of 10.
|
|
41579
|
+
#
|
|
41580
|
+
# Valid Range for `TASK`: Minimum value of 1. Maximum value of 10.
|
|
41581
|
+
# @return [Integer]
|
|
41582
|
+
#
|
|
41583
|
+
# @!attribute [rw] cross_channel_workload_behavior
|
|
41584
|
+
# Defines the cross-channel and workload type routing behavior for
|
|
41585
|
+
# each channel and workload type combination that is enabled for this
|
|
41586
|
+
# Routing Profile.
|
|
41587
|
+
# @return [Types::CrossChannelWorkloadBehavior]
|
|
41588
|
+
#
|
|
41589
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/WorkloadTypeConcurrency AWS API Documentation
|
|
41590
|
+
#
|
|
41591
|
+
class WorkloadTypeConcurrency < Struct.new(
|
|
41592
|
+
:workload_type,
|
|
41593
|
+
:concurrency,
|
|
41594
|
+
:cross_channel_workload_behavior)
|
|
41595
|
+
SENSITIVE = []
|
|
41596
|
+
include Aws::Structure
|
|
41597
|
+
end
|
|
41598
|
+
|
|
41440
41599
|
# Contains information about a workspace, which defines the user
|
|
41441
41600
|
# experience by mapping views to pages.
|
|
41442
41601
|
#
|
data/lib/aws-sdk-connect.rb
CHANGED
data/sig/client.rbs
CHANGED
|
@@ -1064,13 +1064,7 @@ module Aws
|
|
|
1064
1064
|
}
|
|
1065
1065
|
],
|
|
1066
1066
|
media_concurrencies: Array[
|
|
1067
|
-
|
|
1068
|
-
channel: ("VOICE" | "CHAT" | "TASK" | "EMAIL"),
|
|
1069
|
-
concurrency: ::Integer,
|
|
1070
|
-
cross_channel_behavior: {
|
|
1071
|
-
behavior_type: ("ROUTE_CURRENT_CHANNEL_ONLY" | "ROUTE_ANY_CHANNEL")
|
|
1072
|
-
}?
|
|
1073
|
-
}
|
|
1067
|
+
Params::media_concurrency
|
|
1074
1068
|
],
|
|
1075
1069
|
?tags: Hash[::String, ::String],
|
|
1076
1070
|
?agent_availability_timer: ("TIME_SINCE_LAST_ACTIVITY" | "TIME_SINCE_LAST_INBOUND")
|
|
@@ -1095,7 +1089,9 @@ module Aws
|
|
|
1095
1089
|
Params::rule_action
|
|
1096
1090
|
],
|
|
1097
1091
|
publish_status: ("DRAFT" | "PUBLISHED"),
|
|
1098
|
-
?
|
|
1092
|
+
?pre_evaluation_filters: Params::pre_evaluation_filters,
|
|
1093
|
+
?client_token: ::String,
|
|
1094
|
+
?tags: Hash[::String, ::String]
|
|
1099
1095
|
) -> _CreateRuleResponseSuccess
|
|
1100
1096
|
| (Hash[Symbol, untyped] params, ?Hash[Symbol, untyped] options) -> _CreateRuleResponseSuccess
|
|
1101
1097
|
|
|
@@ -5788,13 +5784,7 @@ module Aws
|
|
|
5788
5784
|
instance_id: ::String,
|
|
5789
5785
|
routing_profile_id: ::String,
|
|
5790
5786
|
media_concurrencies: Array[
|
|
5791
|
-
|
|
5792
|
-
channel: ("VOICE" | "CHAT" | "TASK" | "EMAIL"),
|
|
5793
|
-
concurrency: ::Integer,
|
|
5794
|
-
cross_channel_behavior: {
|
|
5795
|
-
behavior_type: ("ROUTE_CURRENT_CHANNEL_ONLY" | "ROUTE_ANY_CHANNEL")
|
|
5796
|
-
}?
|
|
5797
|
-
}
|
|
5787
|
+
Params::media_concurrency
|
|
5798
5788
|
]
|
|
5799
5789
|
) -> ::Seahorse::Client::_ResponseSuccess[::Aws::EmptyStructure]
|
|
5800
5790
|
| (Hash[Symbol, untyped] params, ?Hash[Symbol, untyped] options) -> ::Seahorse::Client::_ResponseSuccess[::Aws::EmptyStructure]
|
|
@@ -5835,7 +5825,8 @@ module Aws
|
|
|
5835
5825
|
actions: Array[
|
|
5836
5826
|
Params::rule_action
|
|
5837
5827
|
],
|
|
5838
|
-
publish_status: ("DRAFT" | "PUBLISHED")
|
|
5828
|
+
publish_status: ("DRAFT" | "PUBLISHED"),
|
|
5829
|
+
?pre_evaluation_filters: Params::pre_evaluation_filters
|
|
5839
5830
|
) -> ::Seahorse::Client::_ResponseSuccess[::Aws::EmptyStructure]
|
|
5840
5831
|
| (Hash[Symbol, untyped] params, ?Hash[Symbol, untyped] options) -> ::Seahorse::Client::_ResponseSuccess[::Aws::EmptyStructure]
|
|
5841
5832
|
|
data/sig/params.rbs
CHANGED
|
@@ -438,6 +438,23 @@ module Aws
|
|
|
438
438
|
}?
|
|
439
439
|
}
|
|
440
440
|
|
|
441
|
+
type media_concurrency = {
|
|
442
|
+
channel: ("VOICE" | "CHAT" | "TASK" | "EMAIL"),
|
|
443
|
+
concurrency: ::Integer?,
|
|
444
|
+
cross_channel_behavior: {
|
|
445
|
+
behavior_type: ("ROUTE_CURRENT_CHANNEL_ONLY" | "ROUTE_ANY_CHANNEL")
|
|
446
|
+
}?,
|
|
447
|
+
workload_type_concurrencies: Array[
|
|
448
|
+
{
|
|
449
|
+
workload_type: ::String,
|
|
450
|
+
concurrency: ::Integer,
|
|
451
|
+
cross_channel_workload_behavior: {
|
|
452
|
+
channel_workload_behavior_type: ("ROUTE_CURRENT_CHANNEL_CURRENT_WORKLOADTYPE_ONLY" | "ROUTE_CURRENT_CHANNEL_ANY_WORKLOADTYPE_ONLY" | "ROUTE_ANY_CHANNEL_ANY_WORKLOAD_TYPE")?
|
|
453
|
+
}?
|
|
454
|
+
}
|
|
455
|
+
]?
|
|
456
|
+
}
|
|
457
|
+
|
|
441
458
|
type task_action_definition = {
|
|
442
459
|
name: ::String,
|
|
443
460
|
description: ::String?,
|
|
@@ -537,6 +554,18 @@ module Aws
|
|
|
537
554
|
}
|
|
538
555
|
}
|
|
539
556
|
|
|
557
|
+
type pre_evaluation_filters = {
|
|
558
|
+
and_conditions: Array[
|
|
559
|
+
{
|
|
560
|
+
resource_type: ("CONTACT"),
|
|
561
|
+
filter_type: ("TAG"),
|
|
562
|
+
filter_key: ::String,
|
|
563
|
+
filter_value: ::String,
|
|
564
|
+
operator: ("EQUALS")
|
|
565
|
+
}
|
|
566
|
+
]?
|
|
567
|
+
}
|
|
568
|
+
|
|
540
569
|
type data_table_access_control_configuration = {
|
|
541
570
|
primary_attribute_access_control_configuration: {
|
|
542
571
|
primary_attribute_values: Array[
|
data/sig/types.rbs
CHANGED
|
@@ -1784,7 +1784,9 @@ module Aws::Connect
|
|
|
1784
1784
|
attr_accessor function: ::String
|
|
1785
1785
|
attr_accessor actions: ::Array[Types::RuleAction]
|
|
1786
1786
|
attr_accessor publish_status: ("DRAFT" | "PUBLISHED")
|
|
1787
|
+
attr_accessor pre_evaluation_filters: Types::PreEvaluationFilters
|
|
1787
1788
|
attr_accessor client_token: ::String
|
|
1789
|
+
attr_accessor tags: ::Hash[::String, ::String]
|
|
1788
1790
|
SENSITIVE: []
|
|
1789
1791
|
end
|
|
1790
1792
|
|
|
@@ -2027,6 +2029,11 @@ module Aws::Connect
|
|
|
2027
2029
|
SENSITIVE: []
|
|
2028
2030
|
end
|
|
2029
2031
|
|
|
2032
|
+
class CrossChannelWorkloadBehavior
|
|
2033
|
+
attr_accessor channel_workload_behavior_type: ("ROUTE_CURRENT_CHANNEL_CURRENT_WORKLOADTYPE_ONLY" | "ROUTE_CURRENT_CHANNEL_ANY_WORKLOADTYPE_ONLY" | "ROUTE_ANY_CHANNEL_ANY_WORKLOAD_TYPE")
|
|
2034
|
+
SENSITIVE: []
|
|
2035
|
+
end
|
|
2036
|
+
|
|
2030
2037
|
class CurrentMetric
|
|
2031
2038
|
attr_accessor name: ("AGENTS_ONLINE" | "AGENTS_AVAILABLE" | "AGENTS_ON_CALL" | "AGENTS_NON_PRODUCTIVE" | "AGENTS_AFTER_CONTACT_WORK" | "AGENTS_ERROR" | "AGENTS_STAFFED" | "CONTACTS_IN_QUEUE" | "OLDEST_CONTACT_AGE" | "CONTACTS_SCHEDULED" | "AGENTS_ON_CONTACT" | "SLOTS_ACTIVE" | "SLOTS_AVAILABLE" | "ESTIMATED_WAIT_TIME")
|
|
2032
2039
|
attr_accessor metric_id: ::String
|
|
@@ -5837,6 +5844,7 @@ module Aws::Connect
|
|
|
5837
5844
|
attr_accessor channel: ("VOICE" | "CHAT" | "TASK" | "EMAIL")
|
|
5838
5845
|
attr_accessor concurrency: ::Integer
|
|
5839
5846
|
attr_accessor cross_channel_behavior: Types::CrossChannelBehavior
|
|
5847
|
+
attr_accessor workload_type_concurrencies: ::Array[Types::WorkloadTypeConcurrency]
|
|
5840
5848
|
SENSITIVE: []
|
|
5841
5849
|
end
|
|
5842
5850
|
|
|
@@ -6343,6 +6351,20 @@ module Aws::Connect
|
|
|
6343
6351
|
SENSITIVE: []
|
|
6344
6352
|
end
|
|
6345
6353
|
|
|
6354
|
+
class PreEvaluationFilter
|
|
6355
|
+
attr_accessor resource_type: ("CONTACT")
|
|
6356
|
+
attr_accessor filter_type: ("TAG")
|
|
6357
|
+
attr_accessor filter_key: ::String
|
|
6358
|
+
attr_accessor filter_value: ::String
|
|
6359
|
+
attr_accessor operator: ("EQUALS")
|
|
6360
|
+
SENSITIVE: []
|
|
6361
|
+
end
|
|
6362
|
+
|
|
6363
|
+
class PreEvaluationFilters
|
|
6364
|
+
attr_accessor and_conditions: ::Array[Types::PreEvaluationFilter]
|
|
6365
|
+
SENSITIVE: []
|
|
6366
|
+
end
|
|
6367
|
+
|
|
6346
6368
|
class PredefinedAttribute
|
|
6347
6369
|
attr_accessor name: ::String
|
|
6348
6370
|
attr_accessor values: Types::PredefinedAttributeValues
|
|
@@ -7079,6 +7101,7 @@ module Aws::Connect
|
|
|
7079
7101
|
attr_accessor function: ::String
|
|
7080
7102
|
attr_accessor actions: ::Array[Types::RuleAction]
|
|
7081
7103
|
attr_accessor publish_status: ("DRAFT" | "PUBLISHED")
|
|
7104
|
+
attr_accessor pre_evaluation_filters: Types::PreEvaluationFilters
|
|
7082
7105
|
attr_accessor created_time: ::Time
|
|
7083
7106
|
attr_accessor last_updated_time: ::Time
|
|
7084
7107
|
attr_accessor last_updated_by: ::String
|
|
@@ -7121,6 +7144,7 @@ module Aws::Connect
|
|
|
7121
7144
|
attr_accessor action_summaries: ::Array[Types::ActionSummary]
|
|
7122
7145
|
attr_accessor rule_capability_tiers: ::Array[("GenerativeAI")]
|
|
7123
7146
|
attr_accessor publish_status: ("DRAFT" | "PUBLISHED")
|
|
7147
|
+
attr_accessor pre_evaluation_filters: Types::PreEvaluationFilters
|
|
7124
7148
|
attr_accessor created_time: ::Time
|
|
7125
7149
|
attr_accessor last_updated_time: ::Time
|
|
7126
7150
|
attr_accessor last_updated_by: ::String
|
|
@@ -9129,6 +9153,7 @@ module Aws::Connect
|
|
|
9129
9153
|
attr_accessor function: ::String
|
|
9130
9154
|
attr_accessor actions: ::Array[Types::RuleAction]
|
|
9131
9155
|
attr_accessor publish_status: ("DRAFT" | "PUBLISHED")
|
|
9156
|
+
attr_accessor pre_evaluation_filters: Types::PreEvaluationFilters
|
|
9132
9157
|
SENSITIVE: []
|
|
9133
9158
|
end
|
|
9134
9159
|
|
|
@@ -9698,6 +9723,13 @@ module Aws::Connect
|
|
|
9698
9723
|
SENSITIVE: []
|
|
9699
9724
|
end
|
|
9700
9725
|
|
|
9726
|
+
class WorkloadTypeConcurrency
|
|
9727
|
+
attr_accessor workload_type: ::String
|
|
9728
|
+
attr_accessor concurrency: ::Integer
|
|
9729
|
+
attr_accessor cross_channel_workload_behavior: Types::CrossChannelWorkloadBehavior
|
|
9730
|
+
SENSITIVE: []
|
|
9731
|
+
end
|
|
9732
|
+
|
|
9701
9733
|
class Workspace
|
|
9702
9734
|
attr_accessor visibility: ("ALL" | "ASSIGNED" | "NONE")
|
|
9703
9735
|
attr_accessor id: ::String
|