aws-sdk-connect 1.269.0 → 1.270.0

checksums.yaml

@@ -1,7 +1,7 @@
 ---
 SHA256:
-  metadata.gz: 5a265633b46b105e3c2337b3e21844a877cc8f2a54ac61b2dd8a1acf15b5bfd8
-  data.tar.gz: 8375bfbe537012b50f925f7e6381ef13cdf0c8a62188881e207d056e656b4896
+  metadata.gz: f99f40bd0a180018843111405c3713cc44ac4e5a7d637011382d2df3aa0e6041
+  data.tar.gz: 8901cfc8df0a7c4a6bad81e76cefa9f7ddf5199691dfa41b96a8b609e030a07d
 SHA512:
-  metadata.gz: d563cab7c12c5be1ec95e6d5090034c1271814a0f71592967a69f717f95304249eb9750f4d1d8959e8e466266328ed476f19acfdc25e12943215860bfd6ba33f
-  data.tar.gz: 54f3a745398bbd50ad9dc34a5cf6ac911745ca5c8bd49a61007e19de3b8612d97d8f8b032559db8b18f623be99afe33c7719ce0d2852ea1f9b3f656c953b02f4
+  metadata.gz: ed27750ae82550e627e0609067def7f067c05f0ace1455257731d8a575234b32574cd92c6fdb393eb875bd117990ef41f9b830f38cd7116fd8645ff9bc87a34f
+  data.tar.gz: c316f22e8c2138a80eca09df797e4c2e1452e3cc71adee176b2e11a49b5f0e763be331ee3247954ac25a6e61bebcdfe76c2dd5437d27957eb244c39b58796610

data/CHANGELOG.md

@@ -1,6 +1,11 @@
 Unreleased Changes
 ------------------
 
+1.270.0 (2026-08-11)
+------------------
+
+* Feature - Seven new APIs for managing custom metrics, including create, describe, update, and delete. Using Custom Metrics, customers of Amazon Connect Customer can tailor analytics dashboards to their needs by applying custom thresholds, filters, and calculations to one or more out of the box measurements.
+
 1.269.0 (2026-08-10)
 ------------------
 

data/VERSION

@@ -1 +1 @@
-1.269.0
+1.270.0

data/lib/aws-sdk-connect/client.rb

@@ -4072,6 +4072,120 @@ module Aws::Connect
       req.send_request(options)
     end
 
+    # Creates a new metric definition for the specified Connect Customer
+    # instance. You can create custom metrics that use formulas referencing
+    # existing Amazon Web Services-managed metrics, optionally with filters
+    # applied.
+    #
+    # @option params [required, String] :instance_id
+    #   The identifier of the Connect Customer instance. You can [find the
+    #   instance ID][1] in the Amazon Resource Name (ARN) of the instance.
+    #
+    #
+    #
+    #   [1]: https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html
+    #
+    # @option params [required, String] :name
+    #   The name of the metric.
+    #
+    # @option params [required, Types::MetricCalculation] :metric_calculation
+    #   The calculation definition for the metric, including the formula
+    #   expression and the component metrics it references.
+    #
+    # @option params [required, String] :unit
+    #   The display unit for the metric's data.
+    #
+    # @option params [String] :status
+    #   The publish status of the metric. Set to `PUBLISHED` to make the
+    #   metric available for use in dashboards and reports, or `SAVED` to keep
+    #   it in draft state.
+    #
+    # @option params [String] :client_token
+    #   A unique, case-sensitive identifier that you provide to ensure the
+    #   idempotency of the request. If not provided, the Amazon Web Services
+    #   SDK populates this field. For more information about idempotency, see
+    #   [Making retries safe with idempotent APIs][1].
+    #
+    #   **A suitable default value is auto-generated.** You should normally
+    #   not need to pass this option.**
+    #
+    #
+    #
+    #   [1]: https://aws.amazon.com/builders-library/making-retries-safe-with-idempotent-APIs/
+    #
+    # @option params [String] :description
+    #   The description of the metric.
+    #
+    # @option params [String] :positive_trend_indicator
+    #   How an increase in the metric value should be interpreted. Valid
+    #   values: `POSITIVE`, `NEUTRAL`, `NEGATIVE`.
+    #
+    # @option params [Hash<String,String>] :tags
+    #   The tags used to organize, track, or control access for this resource.
+    #   For example, \{ "Tags": \{"key1":"value1", "key2":"value2"}
+    #   }.
+    #
+    # @return [Types::CreateMetricResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
+    #
+    #   * {Types::CreateMetricResponse#metric_arn #metric_arn} => String
+    #   * {Types::CreateMetricResponse#metric_id #metric_id} => String
+    #
+    # @example Request syntax with placeholder values
+    #
+    #   resp = client.create_metric({
+    #     instance_id: "InstanceId", # required
+    #     name: "MetricName", # required
+    #     metric_calculation: { # required
+    #       calculation_components: [ # required
+    #         {
+    #           alias: "ComponentAlias", # required
+    #           metric_name: "MetricName",
+    #           metric_id: "MetricId",
+    #           metric_filters: [
+    #             {
+    #               metric_filter_key: "MetricFilterKey", # required
+    #               negate: false,
+    #               number_condition: {
+    #                 comparison: "LESSER", # required, accepts LESSER, LESSER_OR_EQUAL, GREATER, GREATER_OR_EQUAL
+    #                 values: [1.0], # required
+    #               },
+    #               string_condition: {
+    #                 comparison: "MATCHES_ANY", # required, accepts MATCHES_ANY, MATCHES_NONE
+    #                 values: ["String"], # required
+    #               },
+    #               boolean_condition: {
+    #                 comparison: "IS_TRUE", # required, accepts IS_TRUE, IS_FALSE
+    #               },
+    #             },
+    #           ],
+    #         },
+    #       ],
+    #       calculation: "CalculationExpression", # required
+    #     },
+    #     unit: "INTEGER", # required, accepts INTEGER, DOUBLE, PERCENT, SECONDS
+    #     status: "PUBLISHED", # accepts PUBLISHED, SAVED
+    #     client_token: "ClientToken",
+    #     description: "MetricDescription",
+    #     positive_trend_indicator: "POSITIVE", # accepts POSITIVE, NEGATIVE, NEUTRAL
+    #     tags: {
+    #       "TagKey" => "TagValue",
+    #     },
+    #   })
+    #
+    # @example Response structure
+    #
+    #   resp.metric_arn #=> String
+    #   resp.metric_id #=> String
+    #
+    # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/CreateMetric AWS API Documentation
+    #
+    # @overload create_metric(params = {})
+    # @param [Hash] params ({})
+    def create_metric(params = {}, options = {})
+      req = build_request(:create_metric, params)
+      req.send_request(options)
+    end
+
     # Creates a new notification to be delivered to specified recipients.
     # Notifications can include localized content with links, and an
     # optional expiration time. Recipients can be specified as individual
@@ -6893,6 +7007,39 @@ module Aws::Connect
       req.send_request(options)
     end
 
+    # Deletes an existing metric from the specified Connect Customer
+    # instance. This operation fails with `ResourceConflictException` if the
+    # metric is currently in use in a dashboard.
+    #
+    # @option params [required, String] :instance_id
+    #   The identifier of the Connect Customer instance. You can [find the
+    #   instance ID][1] in the Amazon Resource Name (ARN) of the instance.
+    #
+    #
+    #
+    #   [1]: https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html
+    #
+    # @option params [required, String] :metric_id
+    #   The identifier of the metric to delete.
+    #
+    # @return [Struct] Returns an empty {Seahorse::Client::Response response}.
+    #
+    # @example Request syntax with placeholder values
+    #
+    #   resp = client.delete_metric({
+    #     instance_id: "InstanceId", # required
+    #     metric_id: "MetricId", # required
+    #   })
+    #
+    # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/DeleteMetric AWS API Documentation
+    #
+    # @overload delete_metric(params = {})
+    # @param [Hash] params ({})
+    def delete_metric(params = {}, options = {})
+      req = build_request(:delete_metric, params)
+      req.send_request(options)
+    end
+
     # Deletes a notification. Once deleted, the notification is no longer
     # visible to all users and cannot be managed through the Admin Website
     # or APIs.
@@ -9034,6 +9181,93 @@ module Aws::Connect
       req.send_request(options)
     end
 
+    # Retrieves the full definition of an existing metric from the specified
+    # Connect Customer instance.
+    #
+    # @option params [required, String] :instance_id
+    #   The identifier of the Connect Customer instance. You can [find the
+    #   instance ID][1] in the Amazon Resource Name (ARN) of the instance.
+    #
+    #
+    #
+    #   [1]: https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html
+    #
+    # @option params [required, String] :metric_id
+    #   The identifier of the metric to describe. Adding the `$SAVED`
+    #   qualifier will describe the saved version of the metric. Adding
+    #   `$LATEST` or omitting a qualifier will describe the published version.
+    #
+    # @return [Types::DescribeMetricResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
+    #
+    #   * {Types::DescribeMetricResponse#metric #metric} => Types::MetricDefinition
+    #
+    # @example Request syntax with placeholder values
+    #
+    #   resp = client.describe_metric({
+    #     instance_id: "InstanceId", # required
+    #     metric_id: "MetricId", # required
+    #   })
+    #
+    # @example Response structure
+    #
+    #   resp.metric.arn #=> String
+    #   resp.metric.id #=> String
+    #   resp.metric.name #=> String
+    #   resp.metric.description #=> String
+    #   resp.metric.metric_calculation.calculation_components #=> Array
+    #   resp.metric.metric_calculation.calculation_components[0].alias #=> String
+    #   resp.metric.metric_calculation.calculation_components[0].metric_name #=> String
+    #   resp.metric.metric_calculation.calculation_components[0].metric_id #=> String
+    #   resp.metric.metric_calculation.calculation_components[0].metric_filters #=> Array
+    #   resp.metric.metric_calculation.calculation_components[0].metric_filters[0].metric_filter_key #=> String
+    #   resp.metric.metric_calculation.calculation_components[0].metric_filters[0].negate #=> Boolean
+    #   resp.metric.metric_calculation.calculation_components[0].metric_filters[0].number_condition.comparison #=> String, one of "LESSER", "LESSER_OR_EQUAL", "GREATER", "GREATER_OR_EQUAL"
+    #   resp.metric.metric_calculation.calculation_components[0].metric_filters[0].number_condition.values #=> Array
+    #   resp.metric.metric_calculation.calculation_components[0].metric_filters[0].number_condition.values[0] #=> Float
+    #   resp.metric.metric_calculation.calculation_components[0].metric_filters[0].string_condition.comparison #=> String, one of "MATCHES_ANY", "MATCHES_NONE"
+    #   resp.metric.metric_calculation.calculation_components[0].metric_filters[0].string_condition.values #=> Array
+    #   resp.metric.metric_calculation.calculation_components[0].metric_filters[0].string_condition.values[0] #=> String
+    #   resp.metric.metric_calculation.calculation_components[0].metric_filters[0].boolean_condition.comparison #=> String, one of "IS_TRUE", "IS_FALSE"
+    #   resp.metric.metric_calculation.calculation #=> String
+    #   resp.metric.creation_method #=> String, one of "SERVICE_LEVEL_BUILDER", "METRIC_BUILDER"
+    #   resp.metric.status #=> String, one of "PUBLISHED", "SAVED"
+    #   resp.metric.type #=> String, one of "AWS_MANAGED", "CUSTOMER_MANAGED"
+    #   resp.metric.unit #=> String, one of "INTEGER", "DOUBLE", "PERCENT", "SECONDS"
+    #   resp.metric.positive_trend_indicator #=> String, one of "POSITIVE", "NEGATIVE", "NEUTRAL"
+    #   resp.metric.groupings #=> Array
+    #   resp.metric.groupings[0] #=> String
+    #   resp.metric.filters #=> Array
+    #   resp.metric.filters[0].id #=> String
+    #   resp.metric.filters[0].type #=> String, one of "METRIC_LEVEL", "RESOURCE_LEVEL"
+    #   resp.metric.effective_time #=> Time
+    #   resp.metric.refresh_rate #=> Integer
+    #   resp.metric.category #=> String
+    #   resp.metric.supported_stats #=> Array
+    #   resp.metric.supported_stats[0] #=> String
+    #   resp.metric.default_stat #=> String
+    #   resp.metric.supports_preaggregate_calculation #=> Boolean
+    #   resp.metric.supports_custom_calculation #=> Boolean
+    #   resp.metric.primary_event_source #=> String
+    #   resp.metric.primary_event_source_effective_timestamp_type #=> String
+    #   resp.metric.created_time #=> Time
+    #   resp.metric.created_user.connect_user_arn #=> String
+    #   resp.metric.created_user.aws_identity_arn #=> String
+    #   resp.metric.last_modified_region #=> String
+    #   resp.metric.last_modified_time #=> Time
+    #   resp.metric.last_modified_user.connect_user_arn #=> String
+    #   resp.metric.last_modified_user.aws_identity_arn #=> String
+    #   resp.metric.tags #=> Hash
+    #   resp.metric.tags["TagKey"] #=> String
+    #
+    # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/DescribeMetric AWS API Documentation
+    #
+    # @overload describe_metric(params = {})
+    # @param [Hash] params ({})
+    def describe_metric(params = {}, options = {})
+      req = build_request(:describe_metric, params)
+      req.send_request(options)
+    end
+
     # Retrieves detailed information about a specific notification,
     # including its content, priority, recipients, and metadata.
     #
@@ -17120,6 +17354,67 @@ module Aws::Connect
       req.send_request(options)
     end
 
+    # Retrieves a paginated list of metric summaries for the specified
+    # Connect Customer instance. Use pagination to ensure that the operation
+    # returns quickly and successfully.
+    #
+    # @option params [required, String] :instance_id
+    #   The identifier of the Connect Customer instance. You can [find the
+    #   instance ID][1] in the Amazon Resource Name (ARN) of the instance.
+    #
+    #
+    #
+    #   [1]: https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html
+    #
+    # @option params [String] :type
+    #   The type of metrics to list. Valid values: `AWS_MANAGED` \|
+    #   `CUSTOMER_MANAGED`.
+    #
+    # @option params [Integer] :max_results
+    #   The maximum number of results to return per page.
+    #
+    # @option params [String] :next_token
+    #   The token for the next set of results. Use the value returned in the
+    #   previous response in the next request to retrieve the next set of
+    #   results.
+    #
+    # @return [Types::ListMetricsResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
+    #
+    #   * {Types::ListMetricsResponse#metric_summary_list #metric_summary_list} => Array&lt;Types::MetricSummary&gt;
+    #   * {Types::ListMetricsResponse#next_token #next_token} => String
+    #
+    # The returned {Seahorse::Client::Response response} is a pageable response and is Enumerable. For details on usage see {Aws::PageableResponse PageableResponse}.
+    #
+    # @example Request syntax with placeholder values
+    #
+    #   resp = client.list_metrics({
+    #     instance_id: "InstanceId", # required
+    #     type: "AWS_MANAGED", # accepts AWS_MANAGED, CUSTOMER_MANAGED
+    #     max_results: 1,
+    #     next_token: "NextToken",
+    #   })
+    #
+    # @example Response structure
+    #
+    #   resp.metric_summary_list #=> Array
+    #   resp.metric_summary_list[0].arn #=> String
+    #   resp.metric_summary_list[0].id #=> String
+    #   resp.metric_summary_list[0].name #=> String
+    #   resp.metric_summary_list[0].status #=> String, one of "PUBLISHED", "SAVED"
+    #   resp.metric_summary_list[0].type #=> String, one of "AWS_MANAGED", "CUSTOMER_MANAGED"
+    #   resp.metric_summary_list[0].last_modified_region #=> String
+    #   resp.metric_summary_list[0].last_modified_time #=> Time
+    #   resp.next_token #=> String
+    #
+    # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ListMetrics AWS API Documentation
+    #
+    # @overload list_metrics(params = {})
+    # @param [Hash] params ({})
+    def list_metrics(params = {}, options = {})
+      req = build_request(:list_metrics, params)
+      req.send_request(options)
+    end
+
     # Retrieves a paginated list of all notifications in the Amazon Connect
     # instance.
     #
@@ -21235,6 +21530,154 @@ module Aws::Connect
       req.send_request(options)
     end
 
+    # Searches for metrics in the specified Connect Customer instance using
+    # search criteria and optional tag-based filters. Use pagination to
+    # ensure that the operation returns quickly and successfully.
+    #
+    # @option params [required, String] :instance_id
+    #   The identifier of the Connect Customer instance. You can [find the
+    #   instance ID][1] in the Amazon Resource Name (ARN) of the instance.
+    #
+    #
+    #
+    #   [1]: https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html
+    #
+    # @option params [String] :next_token
+    #   The token for the next set of results. Use the value returned in the
+    #   previous response in the next request to retrieve the next set of
+    #   results.
+    #
+    # @option params [Integer] :max_results
+    #   The maximum number of results to return per page.
+    #
+    # @option params [Types::MetricSearchFilter] :search_filter
+    #   Filters to be applied to search results.
+    #
+    # @option params [Types::MetricSearchCriteria] :search_criteria
+    #   The search criteria to filter the metrics.
+    #
+    # @return [Types::SearchMetricsResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
+    #
+    #   * {Types::SearchMetricsResponse#metrics #metrics} => Array&lt;Types::MetricDefinition&gt;
+    #   * {Types::SearchMetricsResponse#next_token #next_token} => String
+    #   * {Types::SearchMetricsResponse#approximate_total_count #approximate_total_count} => Integer
+    #
+    # The returned {Seahorse::Client::Response response} is a pageable response and is Enumerable. For details on usage see {Aws::PageableResponse PageableResponse}.
+    #
+    # @example Request syntax with placeholder values
+    #
+    #   resp = client.search_metrics({
+    #     instance_id: "InstanceId", # required
+    #     next_token: "NextToken",
+    #     max_results: 1,
+    #     search_filter: {
+    #       tag_filter: {
+    #         or_conditions: [
+    #           [
+    #             {
+    #               tag_key: "String",
+    #               tag_value: "String",
+    #             },
+    #           ],
+    #         ],
+    #         and_conditions: [
+    #           {
+    #             tag_key: "String",
+    #             tag_value: "String",
+    #           },
+    #         ],
+    #         tag_condition: {
+    #           tag_key: "String",
+    #           tag_value: "String",
+    #         },
+    #       },
+    #     },
+    #     search_criteria: {
+    #       or_conditions: [
+    #         {
+    #           # recursive MetricSearchCriteria
+    #         },
+    #       ],
+    #       and_conditions: [
+    #         {
+    #           # recursive MetricSearchCriteria
+    #         },
+    #       ],
+    #       string_condition: {
+    #         field_name: "String",
+    #         value: "String",
+    #         comparison_type: "STARTS_WITH", # accepts STARTS_WITH, CONTAINS, EXACT
+    #       },
+    #       boolean_condition: {
+    #         field_name: "String",
+    #         comparison_type: "IS_TRUE", # accepts IS_TRUE, IS_FALSE
+    #       },
+    #     },
+    #   })
+    #
+    # @example Response structure
+    #
+    #   resp.metrics #=> Array
+    #   resp.metrics[0].arn #=> String
+    #   resp.metrics[0].id #=> String
+    #   resp.metrics[0].name #=> String
+    #   resp.metrics[0].description #=> String
+    #   resp.metrics[0].metric_calculation.calculation_components #=> Array
+    #   resp.metrics[0].metric_calculation.calculation_components[0].alias #=> String
+    #   resp.metrics[0].metric_calculation.calculation_components[0].metric_name #=> String
+    #   resp.metrics[0].metric_calculation.calculation_components[0].metric_id #=> String
+    #   resp.metrics[0].metric_calculation.calculation_components[0].metric_filters #=> Array
+    #   resp.metrics[0].metric_calculation.calculation_components[0].metric_filters[0].metric_filter_key #=> String
+    #   resp.metrics[0].metric_calculation.calculation_components[0].metric_filters[0].negate #=> Boolean
+    #   resp.metrics[0].metric_calculation.calculation_components[0].metric_filters[0].number_condition.comparison #=> String, one of "LESSER", "LESSER_OR_EQUAL", "GREATER", "GREATER_OR_EQUAL"
+    #   resp.metrics[0].metric_calculation.calculation_components[0].metric_filters[0].number_condition.values #=> Array
+    #   resp.metrics[0].metric_calculation.calculation_components[0].metric_filters[0].number_condition.values[0] #=> Float
+    #   resp.metrics[0].metric_calculation.calculation_components[0].metric_filters[0].string_condition.comparison #=> String, one of "MATCHES_ANY", "MATCHES_NONE"
+    #   resp.metrics[0].metric_calculation.calculation_components[0].metric_filters[0].string_condition.values #=> Array
+    #   resp.metrics[0].metric_calculation.calculation_components[0].metric_filters[0].string_condition.values[0] #=> String
+    #   resp.metrics[0].metric_calculation.calculation_components[0].metric_filters[0].boolean_condition.comparison #=> String, one of "IS_TRUE", "IS_FALSE"
+    #   resp.metrics[0].metric_calculation.calculation #=> String
+    #   resp.metrics[0].creation_method #=> String, one of "SERVICE_LEVEL_BUILDER", "METRIC_BUILDER"
+    #   resp.metrics[0].status #=> String, one of "PUBLISHED", "SAVED"
+    #   resp.metrics[0].type #=> String, one of "AWS_MANAGED", "CUSTOMER_MANAGED"
+    #   resp.metrics[0].unit #=> String, one of "INTEGER", "DOUBLE", "PERCENT", "SECONDS"
+    #   resp.metrics[0].positive_trend_indicator #=> String, one of "POSITIVE", "NEGATIVE", "NEUTRAL"
+    #   resp.metrics[0].groupings #=> Array
+    #   resp.metrics[0].groupings[0] #=> String
+    #   resp.metrics[0].filters #=> Array
+    #   resp.metrics[0].filters[0].id #=> String
+    #   resp.metrics[0].filters[0].type #=> String, one of "METRIC_LEVEL", "RESOURCE_LEVEL"
+    #   resp.metrics[0].effective_time #=> Time
+    #   resp.metrics[0].refresh_rate #=> Integer
+    #   resp.metrics[0].category #=> String
+    #   resp.metrics[0].supported_stats #=> Array
+    #   resp.metrics[0].supported_stats[0] #=> String
+    #   resp.metrics[0].default_stat #=> String
+    #   resp.metrics[0].supports_preaggregate_calculation #=> Boolean
+    #   resp.metrics[0].supports_custom_calculation #=> Boolean
+    #   resp.metrics[0].primary_event_source #=> String
+    #   resp.metrics[0].primary_event_source_effective_timestamp_type #=> String
+    #   resp.metrics[0].created_time #=> Time
+    #   resp.metrics[0].created_user.connect_user_arn #=> String
+    #   resp.metrics[0].created_user.aws_identity_arn #=> String
+    #   resp.metrics[0].last_modified_region #=> String
+    #   resp.metrics[0].last_modified_time #=> Time
+    #   resp.metrics[0].last_modified_user.connect_user_arn #=> String
+    #   resp.metrics[0].last_modified_user.aws_identity_arn #=> String
+    #   resp.metrics[0].tags #=> Hash
+    #   resp.metrics[0].tags["TagKey"] #=> String
+    #   resp.next_token #=> String
+    #   resp.approximate_total_count #=> Integer
+    #
+    # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/SearchMetrics AWS API Documentation
+    #
+    # @overload search_metrics(params = {})
+    # @param [Hash] params ({})
+    def search_metrics(params = {}, options = {})
+      req = build_request(:search_metrics, params)
+      req.send_request(options)
+    end
+
     # Searches for notifications based on specified criteria and filters.
     # Returns a paginated list of notifications matching the search
     # parameters, ordered by descending creation time. Supports filtering by
@@ -21812,6 +22255,8 @@ module Aws::Connect
     #
     #   * transfer-destination (also known as quick connect)
     #
+    #   * metric
+    #
     # @option params [String] :next_token
     #   The token for the next set of results. Use the value returned in the
     #   previous response in the next request to retrieve the next set of
@@ -25753,8 +26198,8 @@ module Aws::Connect
     #
     # Some of the supported resource types are agents, routing profiles,
     # queues, quick connects, flows, agent statuses, hours of operation,
-    # phone numbers, security profiles, and task templates. For a complete
-    # list, see [Tagging resources in Connect Customer][1].
+    # phone numbers, security profiles, task templates, and custom metrics.
+    # For a complete list, see [Tagging resources in Connect Customer][1].
     #
     # For sample policies that use tags, see [Connect Customer
     # Identity-Based Policy Examples][2] in the *Connect Customer
@@ -27858,6 +28303,121 @@ module Aws::Connect
       req.send_request(options)
     end
 
+    # Updates the calculation, unit, and/or trend indicator of an existing
+    # metric in the specified Connect Customer instance.
+    #
+    # @option params [required, String] :instance_id
+    #   The identifier of the Connect Customer instance. You can [find the
+    #   instance ID][1] in the Amazon Resource Name (ARN) of the instance.
+    #
+    #
+    #
+    #   [1]: https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html
+    #
+    # @option params [required, String] :metric_id
+    #   The identifier of the metric to update. Adding the `$SAVED` qualifier
+    #   will update the saved version of the metric. Adding `$LATEST` or
+    #   omitting a qualifier will update the published version.
+    #
+    # @option params [Types::MetricCalculation] :metric_calculation
+    #   The updated calculation definition for the metric.
+    #
+    # @option params [String] :unit
+    #   The updated display unit for the metric.
+    #
+    # @option params [String] :positive_trend_indicator
+    #   How an increase in the metric value should be interpreted. Valid
+    #   values: `POSITIVE`, `NEUTRAL`, `NEGATIVE`.
+    #
+    # @return [Struct] Returns an empty {Seahorse::Client::Response response}.
+    #
+    # @example Request syntax with placeholder values
+    #
+    #   resp = client.update_metric_content({
+    #     instance_id: "InstanceId", # required
+    #     metric_id: "MetricId", # required
+    #     metric_calculation: {
+    #       calculation_components: [ # required
+    #         {
+    #           alias: "ComponentAlias", # required
+    #           metric_name: "MetricName",
+    #           metric_id: "MetricId",
+    #           metric_filters: [
+    #             {
+    #               metric_filter_key: "MetricFilterKey", # required
+    #               negate: false,
+    #               number_condition: {
+    #                 comparison: "LESSER", # required, accepts LESSER, LESSER_OR_EQUAL, GREATER, GREATER_OR_EQUAL
+    #                 values: [1.0], # required
+    #               },
+    #               string_condition: {
+    #                 comparison: "MATCHES_ANY", # required, accepts MATCHES_ANY, MATCHES_NONE
+    #                 values: ["String"], # required
+    #               },
+    #               boolean_condition: {
+    #                 comparison: "IS_TRUE", # required, accepts IS_TRUE, IS_FALSE
+    #               },
+    #             },
+    #           ],
+    #         },
+    #       ],
+    #       calculation: "CalculationExpression", # required
+    #     },
+    #     unit: "INTEGER", # accepts INTEGER, DOUBLE, PERCENT, SECONDS
+    #     positive_trend_indicator: "POSITIVE", # accepts POSITIVE, NEGATIVE, NEUTRAL
+    #   })
+    #
+    # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/UpdateMetricContent AWS API Documentation
+    #
+    # @overload update_metric_content(params = {})
+    # @param [Hash] params ({})
+    def update_metric_content(params = {}, options = {})
+      req = build_request(:update_metric_content, params)
+      req.send_request(options)
+    end
+
+    # Updates the name and/or description of an existing metric in the
+    # specified Connect Customer instance.
+    #
+    # @option params [required, String] :instance_id
+    #   The identifier of the Connect Customer instance. You can [find the
+    #   instance ID][1] in the Amazon Resource Name (ARN) of the instance.
+    #
+    #
+    #
+    #   [1]: https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html
+    #
+    # @option params [required, String] :metric_id
+    #   The identifier of the metric to update. Adding the `$SAVED` qualifier
+    #   will update the saved version of the metric. Adding `$LATEST` or
+    #   omitting a qualifier will update the published version.
+    #
+    # @option params [String] :name
+    #   The updated name of the metric.
+    #
+    # @option params [String] :description
+    #   The updated description of the metric.
+    #
+    # @return [Struct] Returns an empty {Seahorse::Client::Response response}.
+    #
+    # @example Request syntax with placeholder values
+    #
+    #   resp = client.update_metric_metadata({
+    #     instance_id: "InstanceId", # required
+    #     metric_id: "MetricId", # required
+    #     name: "MetricName",
+    #     description: "MetricDescription",
+    #   })
+    #
+    # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/UpdateMetricMetadata AWS API Documentation
+    #
+    # @overload update_metric_metadata(params = {})
+    # @param [Hash] params ({})
+    def update_metric_metadata(params = {}, options = {})
+      req = build_request(:update_metric_metadata, params)
+      req.send_request(options)
+    end
+
     # Updates the localized content of an existing notification. This
     # operation applies to all users for whom the notification was sent.
     #
@@ -30291,7 +30851,7 @@ module Aws::Connect
         tracer: tracer
       )
       context[:gem_name] = 'aws-sdk-connect'
-      context[:gem_version] = '1.269.0'
+      context[:gem_version] = '1.270.0'
       Seahorse::Client::Request.new(handlers, context)
     end