aws-sdk-connect 1.260.0 → 1.262.0

data/lib/aws-sdk-connect/types.rb

@@ -745,6 +745,40 @@ module Aws::Connect
       include Aws::Structure
     end
 
+    # The configuration for conversational analytics.
+    #
+    # @!attribute [rw] language_configuration
+    #   The language configuration for conversational analytics.
+    #   @return [Types::LanguageConfiguration]
+    #
+    # @!attribute [rw] redaction_configuration
+    #   The redaction configuration for conversational analytics.
+    #   @return [Types::RedactionConfiguration]
+    #
+    # @!attribute [rw] sentiment_configuration
+    #   The sentiment configuration for conversational analytics.
+    #   @return [Types::SentimentConfiguration]
+    #
+    # @!attribute [rw] summary_configuration
+    #   The summary configuration for conversational analytics.
+    #   @return [Types::SummaryConfiguration]
+    #
+    # @!attribute [rw] rules_configuration
+    #   The rules configuration for conversational analytics.
+    #   @return [Types::RulesConfiguration]
+    #
+    # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/AnalyticsConfiguration AWS API Documentation
+    #
+    class AnalyticsConfiguration < Struct.new(
+      :language_configuration,
+      :redaction_configuration,
+      :sentiment_configuration,
+      :summary_configuration,
+      :rules_configuration)
+      SENSITIVE = []
+      include Aws::Structure
+    end
+
     # This API is in preview release for Connect Customer and is subject to
     # change.
     #
@@ -5052,6 +5086,23 @@ module Aws::Connect
       include Aws::Structure
     end
 
+    # Optional attributes used to populate the content of an outbound web
+    # notification, such as recommender configuration for personalized
+    # content.
+    #
+    # @!attribute [rw] recommender_config
+    #   Configuration for the recommender used to generate personalized
+    #   recommendations for the notification content.
+    #   @return [Types::RecommenderConfig]
+    #
+    # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ContentAttributes AWS API Documentation
+    #
+    class ContentAttributes < Struct.new(
+      :recommender_config)
+      SENSITIVE = []
+      include Aws::Structure
+    end
+
     # An object that can be used to specify Tag conditions inside the
     # `SearchFilter`. This accepts an `OR` or `AND` (List of List) input
     # where:
@@ -5230,6 +5281,100 @@ module Aws::Connect
       include Aws::Structure
     end
 
+    # @!attribute [rw] client_token
+    #   A unique, case-sensitive identifier that you provide to ensure the
+    #   idempotency of the request. If not provided, the Amazon Web Services
+    #   SDK populates this field. For more information about idempotency,
+    #   see [Making retries safe with idempotent APIs][1].
+    #
+    #   **A suitable default value is auto-generated.** You should normally
+    #   not need to pass this option.
+    #
+    #
+    #
+    #   [1]: https://aws.amazon.com/builders-library/making-retries-safe-with-idempotent-APIs/
+    #   @return [String]
+    #
+    # @!attribute [rw] instance_id
+    #   The identifier of the Connect Customer instance. You can [find the
+    #   instance ID][1] in the Amazon Resource Name (ARN) of the instance.
+    #
+    #
+    #
+    #   [1]: https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html
+    #   @return [String]
+    #
+    # @!attribute [rw] file_use_case_type
+    #   The use case for the file.
+    #
+    #   Only `VOICE_RECORDING` is supported.
+    #   @return [String]
+    #
+    # @!attribute [rw] file_source_uri
+    #   The S3 URI of the file to be attached. Only S3 source URIs are
+    #   supported.
+    #   @return [String]
+    #
+    # @!attribute [rw] associated_resource_arn
+    #   The ARN of the completed voice contact to attach the file to. Only
+    #   voice contacts with Telephony subtype are supported.
+    #
+    #   <note markdown="1"> This value must be a valid ARN.
+    #
+    #    </note>
+    #   @return [String]
+    #
+    # @!attribute [rw] tags
+    #   The tags used to organize, track, or control access for this
+    #   resource. For example, `{ "Tags": {"key1":"value1", "key2":"value2"}
+    #   }`.
+    #   @return [Hash<String,String>]
+    #
+    # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/CreateAttachedFileRequest AWS API Documentation
+    #
+    class CreateAttachedFileRequest < Struct.new(
+      :client_token,
+      :instance_id,
+      :file_use_case_type,
+      :file_source_uri,
+      :associated_resource_arn,
+      :tags)
+      SENSITIVE = []
+      include Aws::Structure
+    end
+
+    # Response from CreateAttachedFile API.
+    #
+    # @!attribute [rw] file_arn
+    #   The unique identifier of the attached file resource (ARN).
+    #   @return [String]
+    #
+    # @!attribute [rw] file_id
+    #   The unique identifier of the attached file resource.
+    #   @return [String]
+    #
+    # @!attribute [rw] creation_time
+    #   The time of Creation of the file resource as an ISO timestamp. It's
+    #   specified in ISO 8601 format: `yyyy-MM-ddThh:mm:ss.SSSZ`. For
+    #   example, `2024-05-03T02:41:28.172Z`.
+    #   @return [String]
+    #
+    # @!attribute [rw] file_status
+    #   The current status of the attached file. Valid values: `PROCESSING`
+    #   \| `APPROVED` \| `REJECTED` \| `FAILED`.
+    #   @return [String]
+    #
+    # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/CreateAttachedFileResponse AWS API Documentation
+    #
+    class CreateAttachedFileResponse < Struct.new(
+      :file_arn,
+      :file_id,
+      :creation_time,
+      :file_status)
+      SENSITIVE = []
+      include Aws::Structure
+    end
+
     # The `CreateCase` action definition.
     #
     # @!attribute [rw] fields
@@ -20593,6 +20738,20 @@ module Aws::Connect
       include Aws::Structure
     end
 
+    # The language configuration for conversational analytics.
+    #
+    # @!attribute [rw] language_locale
+    #   The language locale setting for conversational analytics.
+    #   @return [String]
+    #
+    # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/LanguageConfiguration AWS API Documentation
+    #
+    class LanguageConfiguration < Struct.new(
+      :language_locale)
+      SENSITIVE = []
+      include Aws::Structure
+    end
+
     # Configuration information of an Amazon Lex bot.
     #
     # @!attribute [rw] name
@@ -27647,6 +27806,33 @@ module Aws::Connect
       class Unknown < RealtimeContactAnalysisSegment; end
     end
 
+    # Configuration for the recommender used to generate personalized
+    # recommendations included in an outbound web notification.
+    #
+    # @!attribute [rw] domain_name
+    #   The name of the Amazon Personalize domain that hosts the
+    #   recommender.
+    #   @return [String]
+    #
+    # @!attribute [rw] recommender_name
+    #   The name of the recommender used to generate the recommendations.
+    #   @return [String]
+    #
+    # @!attribute [rw] context
+    #   A map of contextual key-value pairs supplied to the recommender to
+    #   influence the recommendations returned.
+    #   @return [Hash<String,String>]
+    #
+    # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/RecommenderConfig AWS API Documentation
+    #
+    class RecommenderConfig < Struct.new(
+      :domain_name,
+      :recommender_name,
+      :context)
+      SENSITIVE = []
+      include Aws::Structure
+    end
+
     # A record primary value.
     #
     # @!attribute [rw] record_id
@@ -27845,6 +28031,42 @@ module Aws::Connect
       include Aws::Structure
     end
 
+    # The redaction configuration for conversational analytics.
+    #
+    # @!attribute [rw] behavior
+    #   Controls whether redaction is applied to the analytics output. Valid
+    #   values: `Enable` \| `Disable`.
+    #   @return [String]
+    #
+    # @!attribute [rw] policy
+    #   The redaction output policy that determines which versions of the
+    #   transcript are stored. Valid values: `None` \| `RedactedOnly` \|
+    #   `RedactedAndOriginal`.
+    #   @return [String]
+    #
+    # @!attribute [rw] entities
+    #   The list of PII entity types to redact from the transcript (for
+    #   example, `NAME`, `ADDRESS`, `CREDIT_DEBIT_NUMBER`).
+    #   @return [Array<String>]
+    #
+    # @!attribute [rw] mask_mode
+    #   The masking mode that determines how redacted content is replaced in
+    #   the output. Valid values: `PII` (replaces with the literal string
+    #   \[PII\]) \| `EntityType` (replaces with the entity type name, for
+    #   example \[NAME\]).
+    #   @return [String]
+    #
+    # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/RedactionConfiguration AWS API Documentation
+    #
+    class RedactionConfiguration < Struct.new(
+      :behavior,
+      :policy,
+      :entities,
+      :mask_mode)
+      SENSITIVE = []
+      include Aws::Structure
+    end
+
     # Well-formed data on a contact, used by agents to complete a contact
     # request. You can have up to 4,096 UTF-8 bytes across all references
     # for a contact.
@@ -29001,6 +29223,22 @@ module Aws::Connect
       include Aws::Structure
     end
 
+    # The rules configuration for conversational analytics. Controls whether
+    # Contact Lens rules are evaluated against the analytics output.
+    #
+    # @!attribute [rw] behavior
+    #   Controls whether Contact Lens rules are evaluated for the contact.
+    #   Valid values: `Enable` \| `Disable`.
+    #   @return [String]
+    #
+    # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/RulesConfiguration AWS API Documentation
+    #
+    class RulesConfiguration < Struct.new(
+      :behavior)
+      SENSITIVE = []
+      include Aws::Structure
+    end
+
     # Information about the Amazon Simple Storage Service (Amazon S3)
     # storage type.
     #
@@ -31504,6 +31742,97 @@ module Aws::Connect
     #
     class SendOutboundEmailResponse < Aws::EmptyStructure; end
 
+    # @!attribute [rw] instance_id
+    #   The identifier of the Connect Customer instance. You can [find the
+    #   instance ID][1] in the Amazon Resource Name (ARN) of the instance.
+    #
+    #
+    #
+    #   [1]: https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html
+    #   @return [String]
+    #
+    # @!attribute [rw] client_token
+    #   A unique, case-sensitive identifier that you provide to ensure the
+    #   idempotency of the request. If not provided, the Amazon Web Services
+    #   SDK populates this field. For more information about idempotency,
+    #   see [Making retries safe with idempotent APIs][1].
+    #
+    #   **A suitable default value is auto-generated.** You should normally
+    #   not need to pass this option.
+    #
+    #
+    #
+    #   [1]: https://aws.amazon.com/builders-library/making-retries-safe-with-idempotent-APIs/
+    #   @return [String]
+    #
+    # @!attribute [rw] browser_id
+    #   A unique identifier for the customer's web browser instance to
+    #   which the notification is being sent.
+    #   @return [String]
+    #
+    # @!attribute [rw] session_id
+    #   A unique identifier for the customer's web session to which the
+    #   notification is being sent.
+    #   @return [String]
+    #
+    # @!attribute [rw] expires_at
+    #   The timestamp, in Unix epoch time format, at which the web
+    #   notification expires. After this time, the notification is no longer
+    #   delivered to the customer's browser.
+    #   @return [Time]
+    #
+    # @!attribute [rw] source
+    #   The source of the web notification. A `SourceCampaign` object
+    #   identifies the campaign and outbound request that triggered this
+    #   notification.
+    #   @return [Types::WebNotificationSource]
+    #
+    # @!attribute [rw] destination
+    #   The destination for the web notification, specifying the
+    #   communication widget that delivers the notification and the customer
+    #   profile of the recipient.
+    #   @return [Types::WidgetDestination]
+    #
+    # @!attribute [rw] content
+    #   The content of the web notification, including the notification
+    #   type, the view to render, and any optional attributes used to
+    #   populate it.
+    #   @return [Types::WebNotificationContent]
+    #
+    # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/SendOutboundWebNotificationRequest AWS API Documentation
+    #
+    class SendOutboundWebNotificationRequest < Struct.new(
+      :instance_id,
+      :client_token,
+      :browser_id,
+      :session_id,
+      :expires_at,
+      :source,
+      :destination,
+      :content)
+      SENSITIVE = []
+      include Aws::Structure
+    end
+
+    # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/SendOutboundWebNotificationResponse AWS API Documentation
+    #
+    class SendOutboundWebNotificationResponse < Aws::EmptyStructure; end
+
+    # The sentiment configuration for conversational analytics.
+    #
+    # @!attribute [rw] behavior
+    #   Controls whether sentiment analysis is applied to the analytics
+    #   output. Valid values: `Enable` \| `Disable`.
+    #   @return [String]
+    #
+    # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/SentimentConfiguration AWS API Documentation
+    #
+    class SentimentConfiguration < Struct.new(
+      :behavior)
+      SENSITIVE = []
+      include Aws::Structure
+    end
+
     # The service quota has been exceeded.
     #
     # @!attribute [rw] message
@@ -31955,6 +32284,68 @@ module Aws::Connect
       include Aws::Structure
     end
 
+    # @!attribute [rw] instance_id
+    #   The identifier of the Connect Customer instance. You can [find the
+    #   instance ID][1] in the Amazon Resource Name (ARN) of the instance.
+    #
+    #
+    #
+    #   [1]: https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html
+    #   @return [String]
+    #
+    # @!attribute [rw] contact_id
+    #   The identifier of the contact in this instance of Connect Customer.
+    #   @return [String]
+    #
+    # @!attribute [rw] analytics_modes
+    #   The analytics modes to run for the contact. Valid values:
+    #   `PostContact`.
+    #   @return [Array<String>]
+    #
+    # @!attribute [rw] analytics_configuration
+    #   The configuration for the conversational analytics job.
+    #   @return [Types::AnalyticsConfiguration]
+    #
+    # @!attribute [rw] client_token
+    #   A unique, case-sensitive identifier that you provide to ensure the
+    #   idempotency of the request. If not provided, the Amazon Web Services
+    #   SDK populates this field. For more information about idempotency,
+    #   see [Making retries safe with idempotent APIs][1].
+    #
+    #
+    #
+    #   [1]: https://aws.amazon.com/builders-library/making-retries-safe-with-idempotent-APIs/
+    #   @return [String]
+    #
+    # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/StartContactConversationalAnalyticsJobRequest AWS API Documentation
+    #
+    class StartContactConversationalAnalyticsJobRequest < Struct.new(
+      :instance_id,
+      :contact_id,
+      :analytics_modes,
+      :analytics_configuration,
+      :client_token)
+      SENSITIVE = []
+      include Aws::Structure
+    end
+
+    # @!attribute [rw] instance_id
+    #   The identifier of the Connect Customer instance.
+    #   @return [String]
+    #
+    # @!attribute [rw] contact_id
+    #   The identifier of the contact.
+    #   @return [String]
+    #
+    # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/StartContactConversationalAnalyticsJobResponse AWS API Documentation
+    #
+    class StartContactConversationalAnalyticsJobResponse < Struct.new(
+      :instance_id,
+      :contact_id)
+      SENSITIVE = []
+      include Aws::Structure
+    end
+
     # @!attribute [rw] instance_id
     #   The identifier of the Connect Customer instance. You can [find the
     #   instance ID][1] in the Amazon Resource Name (ARN) of the instance.
@@ -33477,6 +33868,22 @@ module Aws::Connect
       include Aws::Structure
     end
 
+    # The summary configuration for conversational analytics.
+    #
+    # @!attribute [rw] summary_modes
+    #   The summary modes that determine what type of summarization is
+    #   generated. Valid values: `PostContact` \| `AutomatedInteraction` \|
+    #   `ContactChain`.
+    #   @return [Array<String>]
+    #
+    # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/SummaryConfiguration AWS API Documentation
+    #
+    class SummaryConfiguration < Struct.new(
+      :summary_modes)
+      SENSITIVE = []
+      include Aws::Structure
+    end
+
     # @!attribute [rw] instance_id
     #   The identifier of the Connect Customer instance. You can [find the
     #   instance ID][1] in the Amazon Resource Name (ARN) of the instance.
@@ -38941,6 +39348,73 @@ module Aws::Connect
       include Aws::Structure
     end
 
+    # The content of an outbound web notification, including the
+    # notification type, the view to render, and any optional attributes
+    # used to populate the view.
+    #
+    # @!attribute [rw] type
+    #   The type of web notification to send.
+    #   @return [String]
+    #
+    # @!attribute [rw] view_arn
+    #   The Amazon Resource Name (ARN) of the view to render for the
+    #   notification.
+    #   @return [String]
+    #
+    # @!attribute [rw] attributes
+    #   Optional attributes used to populate the notification content, such
+    #   as recommender configuration for personalized content.
+    #   @return [Types::ContentAttributes]
+    #
+    # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/WebNotificationContent AWS API Documentation
+    #
+    class WebNotificationContent < Struct.new(
+      :type,
+      :view_arn,
+      :attributes)
+      SENSITIVE = []
+      include Aws::Structure
+    end
+
+    # The source of an outbound web notification. Identifies the campaign
+    # and outbound request that triggered the notification.
+    #
+    # @!attribute [rw] source_campaign
+    #   Information about the campaign that triggered the web notification,
+    #   including the campaign identifier and outbound request identifier.
+    #   @return [Types::SourceCampaign]
+    #
+    # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/WebNotificationSource AWS API Documentation
+    #
+    class WebNotificationSource < Struct.new(
+      :source_campaign)
+      SENSITIVE = []
+      include Aws::Structure
+    end
+
+    # The destination for an outbound web notification, specifying the
+    # communication widget that delivers the notification and the customer
+    # profile of the recipient.
+    #
+    # @!attribute [rw] widget_id
+    #   The identifier of the communication widget that delivers the
+    #   notification to the customer's browser.
+    #   @return [String]
+    #
+    # @!attribute [rw] profile_id
+    #   The identifier of the customer profile associated with the browser
+    #   session that should receive the notification.
+    #   @return [String]
+    #
+    # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/WidgetDestination AWS API Documentation
+    #
+    class WidgetDestination < Struct.new(
+      :widget_id,
+      :profile_id)
+      SENSITIVE = []
+      include Aws::Structure
+    end
+
     # Information about Connect Customer Wisdom.
     #
     # @!attribute [rw] session_arn

data/lib/aws-sdk-connect.rb

@@ -54,7 +54,7 @@ module Aws::Connect
   autoload :EndpointProvider, 'aws-sdk-connect/endpoint_provider'
   autoload :Endpoints, 'aws-sdk-connect/endpoints'
 
-  GEM_VERSION = '1.260.0'
+  GEM_VERSION = '1.262.0'
 
 end
 

data/sig/client.rbs

@@ -538,6 +538,24 @@ module Aws
                                ) -> _CreateAgentStatusResponseSuccess
                              | (Hash[Symbol, untyped] params, ?Hash[Symbol, untyped] options) -> _CreateAgentStatusResponseSuccess
 
+      interface _CreateAttachedFileResponseSuccess
+        include ::Seahorse::Client::_ResponseSuccess[Types::CreateAttachedFileResponse]
+        def file_arn: () -> ::String
+        def file_id: () -> ::String
+        def creation_time: () -> ::String
+        def file_status: () -> ("APPROVED" | "REJECTED" | "PROCESSING" | "FAILED")
+      end
+      # https://docs.aws.amazon.com/sdk-for-ruby/v3/api/Aws/Connect/Client.html#create_attached_file-instance_method
+      def create_attached_file: (
+                                  ?client_token: ::String,
+                                  instance_id: ::String,
+                                  file_use_case_type: ("CONTACT_ANALYSIS" | "EMAIL_MESSAGE" | "EMAIL_MESSAGE_PLAIN_TEXT" | "EMAIL_MESSAGE_REDACTED" | "EMAIL_MESSAGE_PLAIN_TEXT_REDACTED" | "ATTACHMENT" | "VOICE_RECORDING"),
+                                  file_source_uri: ::String,
+                                  associated_resource_arn: ::String,
+                                  ?tags: Hash[::String, ::String]
+                                ) -> _CreateAttachedFileResponseSuccess
+                              | (Hash[Symbol, untyped] params, ?Hash[Symbol, untyped] options) -> _CreateAttachedFileResponseSuccess
+
       interface _CreateContactResponseSuccess
         include ::Seahorse::Client::_ResponseSuccess[Types::CreateContactResponse]
         def contact_id: () -> ::String
@@ -2239,7 +2257,7 @@ module Aws
         def file_name: () -> ::String
         def file_size_in_bytes: () -> ::Integer
         def associated_resource_arn: () -> ::String
-        def file_use_case_type: () -> ("CONTACT_ANALYSIS" | "EMAIL_MESSAGE" | "EMAIL_MESSAGE_PLAIN_TEXT" | "EMAIL_MESSAGE_REDACTED" | "EMAIL_MESSAGE_PLAIN_TEXT_REDACTED" | "ATTACHMENT")
+        def file_use_case_type: () -> ("CONTACT_ANALYSIS" | "EMAIL_MESSAGE" | "EMAIL_MESSAGE_PLAIN_TEXT" | "EMAIL_MESSAGE_REDACTED" | "EMAIL_MESSAGE_PLAIN_TEXT_REDACTED" | "ATTACHMENT" | "VOICE_RECORDING")
         def created_by: () -> Types::CreatedByInfo
         def download_url_metadata: () -> Types::DownloadUrlMetadata
         def tags: () -> ::Hash[::String, ::String]
@@ -4288,6 +4306,40 @@ module Aws
                                ) -> _SendOutboundEmailResponseSuccess
                              | (Hash[Symbol, untyped] params, ?Hash[Symbol, untyped] options) -> _SendOutboundEmailResponseSuccess
 
+      interface _SendOutboundWebNotificationResponseSuccess
+        include ::Seahorse::Client::_ResponseSuccess[Types::SendOutboundWebNotificationResponse]
+      end
+      # https://docs.aws.amazon.com/sdk-for-ruby/v3/api/Aws/Connect/Client.html#send_outbound_web_notification-instance_method
+      def send_outbound_web_notification: (
+                                            instance_id: ::String,
+                                            ?client_token: ::String,
+                                            browser_id: ::String,
+                                            session_id: ::String,
+                                            expires_at: ::Time,
+                                            source: {
+                                              source_campaign: {
+                                                campaign_id: ::String?,
+                                                outbound_request_id: ::String?
+                                              }
+                                            },
+                                            destination: {
+                                              widget_id: ::String,
+                                              profile_id: ::String
+                                            },
+                                            content: {
+                                              type: ("WIDGET_VIEW" | "WIDGET_ACTION"),
+                                              view_arn: ::String?,
+                                              attributes: {
+                                                recommender_config: {
+                                                  domain_name: ::String,
+                                                  recommender_name: ::String,
+                                                  context: Hash[::String, ::String]?
+                                                }?
+                                              }?
+                                            }
+                                          ) -> _SendOutboundWebNotificationResponseSuccess
+                                        | (Hash[Symbol, untyped] params, ?Hash[Symbol, untyped] options) -> _SendOutboundWebNotificationResponseSuccess
+
       interface _StartAttachedFileUploadResponseSuccess
         include ::Seahorse::Client::_ResponseSuccess[Types::StartAttachedFileUploadResponse]
         def file_arn: () -> ::String
@@ -4304,7 +4356,7 @@ module Aws
                                         file_name: ::String,
                                         file_size_in_bytes: ::Integer,
                                         ?url_expiry_in_seconds: ::Integer,
-                                        file_use_case_type: ("CONTACT_ANALYSIS" | "EMAIL_MESSAGE" | "EMAIL_MESSAGE_PLAIN_TEXT" | "EMAIL_MESSAGE_REDACTED" | "EMAIL_MESSAGE_PLAIN_TEXT_REDACTED" | "ATTACHMENT"),
+                                        file_use_case_type: ("CONTACT_ANALYSIS" | "EMAIL_MESSAGE" | "EMAIL_MESSAGE_PLAIN_TEXT" | "EMAIL_MESSAGE_REDACTED" | "EMAIL_MESSAGE_PLAIN_TEXT_REDACTED" | "ATTACHMENT" | "VOICE_RECORDING"),
                                         associated_resource_arn: ::String,
                                         ?created_by: {
                                           connect_user_arn: ::String?,
@@ -4350,6 +4402,40 @@ module Aws
                               ) -> _StartChatContactResponseSuccess
                             | (Hash[Symbol, untyped] params, ?Hash[Symbol, untyped] options) -> _StartChatContactResponseSuccess
 
+      interface _StartContactConversationalAnalyticsJobResponseSuccess
+        include ::Seahorse::Client::_ResponseSuccess[Types::StartContactConversationalAnalyticsJobResponse]
+        def instance_id: () -> ::String
+        def contact_id: () -> ::String
+      end
+      # https://docs.aws.amazon.com/sdk-for-ruby/v3/api/Aws/Connect/Client.html#start_contact_conversational_analytics_job-instance_method
+      def start_contact_conversational_analytics_job: (
+                                                        instance_id: ::String,
+                                                        contact_id: ::String,
+                                                        analytics_modes: Array[("PostContact" | "RealTime" | "ContactLens" | "AutomatedInteraction")],
+                                                        analytics_configuration: {
+                                                          language_configuration: {
+                                                            language_locale: ::String?
+                                                          },
+                                                          redaction_configuration: {
+                                                            behavior: ("Enable" | "Disable"),
+                                                            policy: ("None" | "RedactedOnly" | "RedactedAndOriginal"),
+                                                            entities: Array[::String]?,
+                                                            mask_mode: ("PII" | "EntityType")?
+                                                          },
+                                                          sentiment_configuration: {
+                                                            behavior: ("Enable" | "Disable")
+                                                          },
+                                                          summary_configuration: {
+                                                            summary_modes: Array[("PostContact" | "AutomatedInteraction" | "ContactChain")]
+                                                          },
+                                                          rules_configuration: {
+                                                            behavior: ("Enable" | "Disable")?
+                                                          }
+                                                        },
+                                                        ?client_token: ::String
+                                                      ) -> _StartContactConversationalAnalyticsJobResponseSuccess
+                                                    | (Hash[Symbol, untyped] params, ?Hash[Symbol, untyped] options) -> _StartContactConversationalAnalyticsJobResponseSuccess
+
       interface _StartContactEvaluationResponseSuccess
         include ::Seahorse::Client::_ResponseSuccess[Types::StartContactEvaluationResponse]
         def evaluation_id: () -> ::String