aws-sdk-connect 1.260.0 → 1.261.0

checksums.yaml

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data/CHANGELOG.md

@@ -1,6 +1,11 @@
 Unreleased Changes
 ------------------
 
+1.261.0 (2026-06-30)
+------------------
+
+* Feature - Amazon Connect - Added CreateAttachedFile and StartContactConversationalAnalyticsJob APIs to import call recordings and run conversational analytics.
+
 1.260.0 (2026-06-19)
 ------------------
 

data/VERSION

@@ -1 +1 @@
-1.260.0
+1.261.0

data/lib/aws-sdk-connect/client.rb

@@ -2049,7 +2049,7 @@ module Aws::Connect
     #   resp.files[0].file_status #=> String, one of "APPROVED", "REJECTED", "PROCESSING", "FAILED"
     #   resp.files[0].created_by.connect_user_arn #=> String
     #   resp.files[0].created_by.aws_identity_arn #=> String
-    #   resp.files[0].file_use_case_type #=> String, one of "CONTACT_ANALYSIS", "EMAIL_MESSAGE", "EMAIL_MESSAGE_PLAIN_TEXT", "EMAIL_MESSAGE_REDACTED", "EMAIL_MESSAGE_PLAIN_TEXT_REDACTED", "ATTACHMENT"
+    #   resp.files[0].file_use_case_type #=> String, one of "CONTACT_ANALYSIS", "EMAIL_MESSAGE", "EMAIL_MESSAGE_PLAIN_TEXT", "EMAIL_MESSAGE_REDACTED", "EMAIL_MESSAGE_PLAIN_TEXT_REDACTED", "ATTACHMENT", "VOICE_RECORDING"
     #   resp.files[0].associated_resource_arn #=> String
     #   resp.files[0].tags #=> Hash
     #   resp.files[0].tags["TagKey"] #=> String
@@ -2512,6 +2512,99 @@ module Aws::Connect
       req.send_request(options)
     end
 
+    # Creates an attached file for a completed voice contact by copying a
+    # recording from a source S3 URI into Connect Customer managed storage.
+    # Use this API to attach voice recordings to contacts for downstream
+    # processing such as conversational analytics.
+    #
+    # The `AssociatedResourceArn` must be the ARN of a completed voice
+    # contact, `FileUseCaseType` must be set to `VOICE_RECORDING`, and
+    # `FileSourceUri` must be a valid S3 URI.
+    #
+    # <note markdown="1"> For example, you can call `CreateContact`, then `CreateAttachedFile`,
+    # then `StartContactConversationalAnalyticsJob` to create a contact,
+    # attach a recording, and run post-call analytics.
+    #
+    #  </note>
+    #
+    # @option params [String] :client_token
+    #   A unique, case-sensitive identifier that you provide to ensure the
+    #   idempotency of the request. If not provided, the Amazon Web Services
+    #   SDK populates this field. For more information about idempotency, see
+    #   [Making retries safe with idempotent APIs][1].
+    #
+    #   **A suitable default value is auto-generated.** You should normally
+    #   not need to pass this option.**
+    #
+    #
+    #
+    #   [1]: https://aws.amazon.com/builders-library/making-retries-safe-with-idempotent-APIs/
+    #
+    # @option params [required, String] :instance_id
+    #   The identifier of the Connect Customer instance. You can [find the
+    #   instance ID][1] in the Amazon Resource Name (ARN) of the instance.
+    #
+    #
+    #
+    #   [1]: https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html
+    #
+    # @option params [required, String] :file_use_case_type
+    #   The use case for the file.
+    #
+    #   Only `VOICE_RECORDING` is supported.
+    #
+    # @option params [required, String] :file_source_uri
+    #   The S3 URI of the file to be attached. Only S3 source URIs are
+    #   supported.
+    #
+    # @option params [required, String] :associated_resource_arn
+    #   The ARN of the completed voice contact to attach the file to. Only
+    #   voice contacts with Telephony subtype are supported.
+    #
+    #   <note markdown="1"> This value must be a valid ARN.
+    #
+    #    </note>
+    #
+    # @option params [Hash<String,String>] :tags
+    #   The tags used to organize, track, or control access for this resource.
+    #   For example, `{ "Tags": {"key1":"value1", "key2":"value2"} }`.
+    #
+    # @return [Types::CreateAttachedFileResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
+    #
+    #   * {Types::CreateAttachedFileResponse#file_arn #file_arn} => String
+    #   * {Types::CreateAttachedFileResponse#file_id #file_id} => String
+    #   * {Types::CreateAttachedFileResponse#creation_time #creation_time} => String
+    #   * {Types::CreateAttachedFileResponse#file_status #file_status} => String
+    #
+    # @example Request syntax with placeholder values
+    #
+    #   resp = client.create_attached_file({
+    #     client_token: "ClientToken",
+    #     instance_id: "InstanceId", # required
+    #     file_use_case_type: "CONTACT_ANALYSIS", # required, accepts CONTACT_ANALYSIS, EMAIL_MESSAGE, EMAIL_MESSAGE_PLAIN_TEXT, EMAIL_MESSAGE_REDACTED, EMAIL_MESSAGE_PLAIN_TEXT_REDACTED, ATTACHMENT, VOICE_RECORDING
+    #     file_source_uri: "FileSourceUri", # required
+    #     associated_resource_arn: "ARN", # required
+    #     tags: {
+    #       "TagKey" => "TagValue",
+    #     },
+    #   })
+    #
+    # @example Response structure
+    #
+    #   resp.file_arn #=> String
+    #   resp.file_id #=> String
+    #   resp.creation_time #=> String
+    #   resp.file_status #=> String, one of "APPROVED", "REJECTED", "PROCESSING", "FAILED"
+    #
+    # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/CreateAttachedFile AWS API Documentation
+    #
+    # @overload create_attached_file(params = {})
+    # @param [Hash] params ({})
+    def create_attached_file(params = {}, options = {})
+      req = build_request(:create_attached_file, params)
+      req.send_request(options)
+    end
+
     # Only the VOICE, EMAIL, and TASK channels are supported.
     #
     #  * For VOICE: The supported initiation method is `TRANSFER`. The
@@ -10914,7 +11007,7 @@ module Aws::Connect
     #   resp.file_name #=> String
     #   resp.file_size_in_bytes #=> Integer
     #   resp.associated_resource_arn #=> String
-    #   resp.file_use_case_type #=> String, one of "CONTACT_ANALYSIS", "EMAIL_MESSAGE", "EMAIL_MESSAGE_PLAIN_TEXT", "EMAIL_MESSAGE_REDACTED", "EMAIL_MESSAGE_PLAIN_TEXT_REDACTED", "ATTACHMENT"
+    #   resp.file_use_case_type #=> String, one of "CONTACT_ANALYSIS", "EMAIL_MESSAGE", "EMAIL_MESSAGE_PLAIN_TEXT", "EMAIL_MESSAGE_REDACTED", "EMAIL_MESSAGE_PLAIN_TEXT_REDACTED", "ATTACHMENT", "VOICE_RECORDING"
     #   resp.created_by.connect_user_arn #=> String
     #   resp.created_by.aws_identity_arn #=> String
     #   resp.download_url_metadata.url #=> String
@@ -22962,7 +23055,7 @@ module Aws::Connect
     #     file_name: "FileName", # required
     #     file_size_in_bytes: 1, # required
     #     url_expiry_in_seconds: 1,
-    #     file_use_case_type: "CONTACT_ANALYSIS", # required, accepts CONTACT_ANALYSIS, EMAIL_MESSAGE, EMAIL_MESSAGE_PLAIN_TEXT, EMAIL_MESSAGE_REDACTED, EMAIL_MESSAGE_PLAIN_TEXT_REDACTED, ATTACHMENT
+    #     file_use_case_type: "CONTACT_ANALYSIS", # required, accepts CONTACT_ANALYSIS, EMAIL_MESSAGE, EMAIL_MESSAGE_PLAIN_TEXT, EMAIL_MESSAGE_REDACTED, EMAIL_MESSAGE_PLAIN_TEXT_REDACTED, ATTACHMENT, VOICE_RECORDING
     #     associated_resource_arn: "ARN", # required
     #     created_by: {
     #       connect_user_arn: "ARN",
@@ -23225,6 +23318,98 @@ module Aws::Connect
       req.send_request(options)
     end
 
+    # Starts a Contact Lens post-call analytics job for the specified
+    # contact. This API runs Conversational Analytics post-contact analysis
+    # on a voice recording that is already attached to the contact,
+    # generating transcription, sentiment analysis, redaction, and
+    # summarization results based on the provided configuration.
+    #
+    # A voice recording must already be attached to the contact before
+    # calling this API. Use `CreateAttachedFile` to attach a recording from
+    # an S3 source URI.
+    #
+    # <note markdown="1"> For example, you can call `CreateContact`, then `CreateAttachedFile`,
+    # then `StartContactConversationalAnalyticsJob` to create a contact,
+    # attach a recording, and run post-call analytics.
+    #
+    #  </note>
+    #
+    # @option params [required, String] :instance_id
+    #   The identifier of the Connect Customer instance. You can [find the
+    #   instance ID][1] in the Amazon Resource Name (ARN) of the instance.
+    #
+    #
+    #
+    #   [1]: https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html
+    #
+    # @option params [required, String] :contact_id
+    #   The identifier of the contact in this instance of Connect Customer.
+    #
+    # @option params [required, Array<String>] :analytics_modes
+    #   The analytics modes to run for the contact. Valid values:
+    #   `PostContact`.
+    #
+    # @option params [required, Types::AnalyticsConfiguration] :analytics_configuration
+    #   The configuration for the conversational analytics job.
+    #
+    # @option params [String] :client_token
+    #   A unique, case-sensitive identifier that you provide to ensure the
+    #   idempotency of the request. If not provided, the Amazon Web Services
+    #   SDK populates this field. For more information about idempotency, see
+    #   [Making retries safe with idempotent APIs][1].
+    #
+    #
+    #
+    #   [1]: https://aws.amazon.com/builders-library/making-retries-safe-with-idempotent-APIs/
+    #
+    # @return [Types::StartContactConversationalAnalyticsJobResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
+    #
+    #   * {Types::StartContactConversationalAnalyticsJobResponse#instance_id #instance_id} => String
+    #   * {Types::StartContactConversationalAnalyticsJobResponse#contact_id #contact_id} => String
+    #
+    # @example Request syntax with placeholder values
+    #
+    #   resp = client.start_contact_conversational_analytics_job({
+    #     instance_id: "InstanceId", # required
+    #     contact_id: "ContactId", # required
+    #     analytics_modes: ["PostContact"], # required, accepts PostContact, RealTime, ContactLens, AutomatedInteraction
+    #     analytics_configuration: { # required
+    #       language_configuration: { # required
+    #         language_locale: "LanguageLocale",
+    #       },
+    #       redaction_configuration: { # required
+    #         behavior: "Enable", # required, accepts Enable, Disable
+    #         policy: "None", # required, accepts None, RedactedOnly, RedactedAndOriginal
+    #         entities: ["Entity"],
+    #         mask_mode: "PII", # accepts PII, EntityType
+    #       },
+    #       sentiment_configuration: { # required
+    #         behavior: "Enable", # required, accepts Enable, Disable
+    #       },
+    #       summary_configuration: { # required
+    #         summary_modes: ["PostContact"], # required, accepts PostContact, AutomatedInteraction, ContactChain
+    #       },
+    #       rules_configuration: { # required
+    #         behavior: "Enable", # accepts Enable, Disable
+    #       },
+    #     },
+    #     client_token: "ClientToken",
+    #   })
+    #
+    # @example Response structure
+    #
+    #   resp.instance_id #=> String
+    #   resp.contact_id #=> String
+    #
+    # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/StartContactConversationalAnalyticsJob AWS API Documentation
+    #
+    # @overload start_contact_conversational_analytics_job(params = {})
+    # @param [Hash] params ({})
+    def start_contact_conversational_analytics_job(params = {}, options = {})
+      req = build_request(:start_contact_conversational_analytics_job, params)
+      req.send_request(options)
+    end
+
     # Starts an empty evaluation in the specified Connect Customer instance,
     # using the given evaluation form for the particular contact. The
     # evaluation form version used for the contact evaluation corresponds to
@@ -29556,7 +29741,7 @@ module Aws::Connect
         tracer: tracer
       )
       context[:gem_name] = 'aws-sdk-connect'
-      context[:gem_version] = '1.260.0'
+      context[:gem_version] = '1.261.0'
       Seahorse::Client::Request.new(handlers, context)
     end
 

data/lib/aws-sdk-connect/client_api.rb

@@ -88,10 +88,13 @@ module Aws::Connect
     AllowedMonitorCapabilities = Shapes::ListShape.new(name: 'AllowedMonitorCapabilities')
     AllowedUserAction = Shapes::StringShape.new(name: 'AllowedUserAction')
     AllowedUserActions = Shapes::ListShape.new(name: 'AllowedUserActions')
+    AnalyticsConfiguration = Shapes::StructureShape.new(name: 'AnalyticsConfiguration')
     AnalyticsDataAssociationResult = Shapes::StructureShape.new(name: 'AnalyticsDataAssociationResult')
     AnalyticsDataAssociationResults = Shapes::ListShape.new(name: 'AnalyticsDataAssociationResults')
     AnalyticsDataSetsResult = Shapes::StructureShape.new(name: 'AnalyticsDataSetsResult')
     AnalyticsDataSetsResults = Shapes::ListShape.new(name: 'AnalyticsDataSetsResults')
+    AnalyticsMode = Shapes::StringShape.new(name: 'AnalyticsMode')
+    AnalyticsModes = Shapes::ListShape.new(name: 'AnalyticsModes')
     AnswerMachineDetectionConfig = Shapes::StructureShape.new(name: 'AnswerMachineDetectionConfig')
     AnsweringMachineDetectionStatus = Shapes::StringShape.new(name: 'AnsweringMachineDetectionStatus')
     Application = Shapes::StructureShape.new(name: 'Application')
@@ -217,6 +220,7 @@ module Aws::Connect
     BatchUpdateDataTableValueResponse = Shapes::StructureShape.new(name: 'BatchUpdateDataTableValueResponse')
     BatchUpdateDataTableValueSuccessResult = Shapes::StructureShape.new(name: 'BatchUpdateDataTableValueSuccessResult')
     BatchUpdateDataTableValueSuccessResultList = Shapes::ListShape.new(name: 'BatchUpdateDataTableValueSuccessResultList')
+    Behavior = Shapes::StringShape.new(name: 'Behavior')
     BehaviorType = Shapes::StringShape.new(name: 'BehaviorType')
     Body = Shapes::StringShape.new(name: 'Body')
     Boolean = Shapes::BooleanShape.new(name: 'Boolean')
@@ -361,6 +365,8 @@ module Aws::Connect
     Count = Shapes::IntegerShape.new(name: 'Count')
     CreateAgentStatusRequest = Shapes::StructureShape.new(name: 'CreateAgentStatusRequest')
     CreateAgentStatusResponse = Shapes::StructureShape.new(name: 'CreateAgentStatusResponse')
+    CreateAttachedFileRequest = Shapes::StructureShape.new(name: 'CreateAttachedFileRequest')
+    CreateAttachedFileResponse = Shapes::StructureShape.new(name: 'CreateAttachedFileResponse')
     CreateCaseActionDefinition = Shapes::StructureShape.new(name: 'CreateCaseActionDefinition')
     CreateContactFlowModuleAliasRequest = Shapes::StructureShape.new(name: 'CreateContactFlowModuleAliasRequest')
     CreateContactFlowModuleAliasResponse = Shapes::StructureShape.new(name: 'CreateContactFlowModuleAliasResponse')
@@ -716,6 +722,8 @@ module Aws::Connect
     EndpointDisplayName = Shapes::StringShape.new(name: 'EndpointDisplayName')
     EndpointInfo = Shapes::StructureShape.new(name: 'EndpointInfo')
     EndpointType = Shapes::StringShape.new(name: 'EndpointType')
+    Entities = Shapes::ListShape.new(name: 'Entities')
+    Entity = Shapes::StringShape.new(name: 'Entity')
     EntityArn = Shapes::StringShape.new(name: 'EntityArn')
     EntityType = Shapes::StringShape.new(name: 'EntityType')
     EpochMilliseconds = Shapes::IntegerShape.new(name: 'EpochMilliseconds')
@@ -898,6 +906,7 @@ module Aws::Connect
     FileIdList = Shapes::ListShape.new(name: 'FileIdList')
     FileName = Shapes::StringShape.new(name: 'FileName')
     FileSizeInBytes = Shapes::IntegerShape.new(name: 'FileSizeInBytes')
+    FileSourceUri = Shapes::StringShape.new(name: 'FileSourceUri')
     FileStatusType = Shapes::StringShape.new(name: 'FileStatusType')
     FileUseCaseType = Shapes::StringShape.new(name: 'FileUseCaseType')
     FilterV2 = Shapes::StructureShape.new(name: 'FilterV2')
@@ -1073,6 +1082,8 @@ module Aws::Connect
     KinesisFirehoseConfig = Shapes::StructureShape.new(name: 'KinesisFirehoseConfig')
     KinesisStreamConfig = Shapes::StructureShape.new(name: 'KinesisStreamConfig')
     KinesisVideoStreamConfig = Shapes::StructureShape.new(name: 'KinesisVideoStreamConfig')
+    LanguageConfiguration = Shapes::StructureShape.new(name: 'LanguageConfiguration')
+    LanguageLocale = Shapes::StringShape.new(name: 'LanguageLocale')
     LargeNextToken = Shapes::StringShape.new(name: 'LargeNextToken')
     LengthBoundary = Shapes::IntegerShape.new(name: 'LengthBoundary')
     LexBot = Shapes::StructureShape.new(name: 'LexBot')
@@ -1229,6 +1240,7 @@ module Aws::Connect
     LocaleCode = Shapes::StringShape.new(name: 'LocaleCode')
     LocalizedString = Shapes::StringShape.new(name: 'LocalizedString')
     Long = Shapes::IntegerShape.new(name: 'Long')
+    MaskMode = Shapes::StringShape.new(name: 'MaskMode')
     MatchCriteria = Shapes::StructureShape.new(name: 'MatchCriteria')
     MaxResult10 = Shapes::IntegerShape.new(name: 'MaxResult10')
     MaxResult100 = Shapes::IntegerShape.new(name: 'MaxResult100')
@@ -1403,6 +1415,7 @@ module Aws::Connect
     PlatformName = Shapes::StringShape.new(name: 'PlatformName')
     PlatformVersion = Shapes::StringShape.new(name: 'PlatformVersion')
     PointValue = Shapes::IntegerShape.new(name: 'PointValue')
+    Policy = Shapes::StringShape.new(name: 'Policy')
     PositiveAndNegativeDouble = Shapes::FloatShape.new(name: 'PositiveAndNegativeDouble')
     PositiveDouble = Shapes::FloatShape.new(name: 'PositiveDouble')
     PostAcceptPreviewTimeoutDurationInSeconds = Shapes::IntegerShape.new(name: 'PostAcceptPreviewTimeoutDurationInSeconds')
@@ -1557,6 +1570,7 @@ module Aws::Connect
     RecurrenceConfig = Shapes::StructureShape.new(name: 'RecurrenceConfig')
     RecurrenceFrequency = Shapes::StringShape.new(name: 'RecurrenceFrequency')
     RecurrencePattern = Shapes::StructureShape.new(name: 'RecurrencePattern')
+    RedactionConfiguration = Shapes::StructureShape.new(name: 'RedactionConfiguration')
     Reference = Shapes::StructureShape.new(name: 'Reference')
     ReferenceArn = Shapes::StringShape.new(name: 'ReferenceArn')
     ReferenceId = Shapes::StringShape.new(name: 'ReferenceId')
@@ -1639,6 +1653,7 @@ module Aws::Connect
     RuleSummary = Shapes::StructureShape.new(name: 'RuleSummary')
     RuleSummaryList = Shapes::ListShape.new(name: 'RuleSummaryList')
     RuleTriggerEventSource = Shapes::StructureShape.new(name: 'RuleTriggerEventSource')
+    RulesConfiguration = Shapes::StructureShape.new(name: 'RulesConfiguration')
     S3Config = Shapes::StructureShape.new(name: 'S3Config')
     S3Uri = Shapes::StringShape.new(name: 'S3Uri')
     ScreenShareCapability = Shapes::StringShape.new(name: 'ScreenShareCapability')
@@ -1756,6 +1771,7 @@ module Aws::Connect
     SendOutboundEmailRequest = Shapes::StructureShape.new(name: 'SendOutboundEmailRequest')
     SendOutboundEmailResponse = Shapes::StructureShape.new(name: 'SendOutboundEmailResponse')
     SensitivePhoneNumber = Shapes::StringShape.new(name: 'SensitivePhoneNumber')
+    SentimentConfiguration = Shapes::StructureShape.new(name: 'SentimentConfiguration')
     ServiceQuotaExceededException = Shapes::StructureShape.new(name: 'ServiceQuotaExceededException')
     ServiceQuotaExceededExceptionReason = Shapes::UnionShape.new(name: 'ServiceQuotaExceededExceptionReason')
     SignInConfig = Shapes::StructureShape.new(name: 'SignInConfig')
@@ -1782,6 +1798,8 @@ module Aws::Connect
     StartAttachedFileUploadResponse = Shapes::StructureShape.new(name: 'StartAttachedFileUploadResponse')
     StartChatContactRequest = Shapes::StructureShape.new(name: 'StartChatContactRequest')
     StartChatContactResponse = Shapes::StructureShape.new(name: 'StartChatContactResponse')
+    StartContactConversationalAnalyticsJobRequest = Shapes::StructureShape.new(name: 'StartContactConversationalAnalyticsJobRequest')
+    StartContactConversationalAnalyticsJobResponse = Shapes::StructureShape.new(name: 'StartContactConversationalAnalyticsJobResponse')
     StartContactEvaluationRequest = Shapes::StructureShape.new(name: 'StartContactEvaluationRequest')
     StartContactEvaluationResponse = Shapes::StructureShape.new(name: 'StartContactEvaluationResponse')
     StartContactMediaProcessingRequest = Shapes::StructureShape.new(name: 'StartContactMediaProcessingRequest')
@@ -1840,6 +1858,9 @@ module Aws::Connect
     SuccessfulBatchAssociationSummaryList = Shapes::ListShape.new(name: 'SuccessfulBatchAssociationSummaryList')
     SuccessfulRequest = Shapes::StructureShape.new(name: 'SuccessfulRequest')
     SuccessfulRequestList = Shapes::ListShape.new(name: 'SuccessfulRequestList')
+    SummaryConfiguration = Shapes::StructureShape.new(name: 'SummaryConfiguration')
+    SummaryMode = Shapes::StringShape.new(name: 'SummaryMode')
+    SummaryModes = Shapes::ListShape.new(name: 'SummaryModes')
     SupportedMessagingContentType = Shapes::StringShape.new(name: 'SupportedMessagingContentType')
     SupportedMessagingContentTypes = Shapes::ListShape.new(name: 'SupportedMessagingContentTypes')
     SuspendContactRecordingRequest = Shapes::StructureShape.new(name: 'SuspendContactRecordingRequest')
@@ -2359,6 +2380,13 @@ module Aws::Connect
 
     AllowedUserActions.member = Shapes::ShapeRef.new(shape: AllowedUserAction)
 
+    AnalyticsConfiguration.add_member(:language_configuration, Shapes::ShapeRef.new(shape: LanguageConfiguration, required: true, location_name: "LanguageConfiguration"))
+    AnalyticsConfiguration.add_member(:redaction_configuration, Shapes::ShapeRef.new(shape: RedactionConfiguration, required: true, location_name: "RedactionConfiguration"))
+    AnalyticsConfiguration.add_member(:sentiment_configuration, Shapes::ShapeRef.new(shape: SentimentConfiguration, required: true, location_name: "SentimentConfiguration"))
+    AnalyticsConfiguration.add_member(:summary_configuration, Shapes::ShapeRef.new(shape: SummaryConfiguration, required: true, location_name: "SummaryConfiguration"))
+    AnalyticsConfiguration.add_member(:rules_configuration, Shapes::ShapeRef.new(shape: RulesConfiguration, required: true, location_name: "RulesConfiguration"))
+    AnalyticsConfiguration.struct_class = Types::AnalyticsConfiguration
+
     AnalyticsDataAssociationResult.add_member(:data_set_id, Shapes::ShapeRef.new(shape: DataSetId, location_name: "DataSetId"))
     AnalyticsDataAssociationResult.add_member(:target_account_id, Shapes::ShapeRef.new(shape: AWSAccountId, location_name: "TargetAccountId"))
     AnalyticsDataAssociationResult.add_member(:resource_share_id, Shapes::ShapeRef.new(shape: String, location_name: "ResourceShareId"))
@@ -2374,6 +2402,8 @@ module Aws::Connect
 
     AnalyticsDataSetsResults.member = Shapes::ShapeRef.new(shape: AnalyticsDataSetsResult)
 
+    AnalyticsModes.member = Shapes::ShapeRef.new(shape: AnalyticsMode)
+
     AnswerMachineDetectionConfig.add_member(:enable_answer_machine_detection, Shapes::ShapeRef.new(shape: Boolean, location_name: "EnableAnswerMachineDetection"))
     AnswerMachineDetectionConfig.add_member(:await_answer_machine_prompt, Shapes::ShapeRef.new(shape: Boolean, location_name: "AwaitAnswerMachinePrompt"))
     AnswerMachineDetectionConfig.struct_class = Types::AnswerMachineDetectionConfig
@@ -3268,6 +3298,20 @@ module Aws::Connect
     CreateAgentStatusResponse.add_member(:agent_status_id, Shapes::ShapeRef.new(shape: AgentStatusId, location_name: "AgentStatusId"))
     CreateAgentStatusResponse.struct_class = Types::CreateAgentStatusResponse
 
+    CreateAttachedFileRequest.add_member(:client_token, Shapes::ShapeRef.new(shape: ClientToken, location_name: "ClientToken", metadata: {"idempotencyToken" => true}))
+    CreateAttachedFileRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location: "uri", location_name: "InstanceId"))
+    CreateAttachedFileRequest.add_member(:file_use_case_type, Shapes::ShapeRef.new(shape: FileUseCaseType, required: true, location_name: "FileUseCaseType"))
+    CreateAttachedFileRequest.add_member(:file_source_uri, Shapes::ShapeRef.new(shape: FileSourceUri, required: true, location_name: "FileSourceUri"))
+    CreateAttachedFileRequest.add_member(:associated_resource_arn, Shapes::ShapeRef.new(shape: ARN, required: true, location: "querystring", location_name: "associatedResourceArn"))
+    CreateAttachedFileRequest.add_member(:tags, Shapes::ShapeRef.new(shape: TagMap, location_name: "Tags"))
+    CreateAttachedFileRequest.struct_class = Types::CreateAttachedFileRequest
+
+    CreateAttachedFileResponse.add_member(:file_arn, Shapes::ShapeRef.new(shape: ARN, location_name: "FileArn"))
+    CreateAttachedFileResponse.add_member(:file_id, Shapes::ShapeRef.new(shape: FileId, location_name: "FileId"))
+    CreateAttachedFileResponse.add_member(:creation_time, Shapes::ShapeRef.new(shape: ISO8601Datetime, location_name: "CreationTime"))
+    CreateAttachedFileResponse.add_member(:file_status, Shapes::ShapeRef.new(shape: FileStatusType, location_name: "FileStatus"))
+    CreateAttachedFileResponse.struct_class = Types::CreateAttachedFileResponse
+
     CreateCaseActionDefinition.add_member(:fields, Shapes::ShapeRef.new(shape: FieldValues, required: true, location_name: "Fields"))
     CreateCaseActionDefinition.add_member(:template_id, Shapes::ShapeRef.new(shape: TemplateId, required: true, location_name: "TemplateId"))
     CreateCaseActionDefinition.struct_class = Types::CreateCaseActionDefinition
@@ -4644,6 +4688,8 @@ module Aws::Connect
     EndpointInfo.add_member(:display_name, Shapes::ShapeRef.new(shape: EndpointDisplayName, location_name: "DisplayName"))
     EndpointInfo.struct_class = Types::EndpointInfo
 
+    Entities.member = Shapes::ShapeRef.new(shape: Entity)
+
     ErrorResult.add_member(:error_code, Shapes::ShapeRef.new(shape: String, location_name: "ErrorCode"))
     ErrorResult.add_member(:error_message, Shapes::ShapeRef.new(shape: String, location_name: "ErrorMessage"))
     ErrorResult.struct_class = Types::ErrorResult
@@ -5815,6 +5861,9 @@ module Aws::Connect
     KinesisVideoStreamConfig.add_member(:encryption_config, Shapes::ShapeRef.new(shape: EncryptionConfig, required: true, location_name: "EncryptionConfig"))
     KinesisVideoStreamConfig.struct_class = Types::KinesisVideoStreamConfig
 
+    LanguageConfiguration.add_member(:language_locale, Shapes::ShapeRef.new(shape: LanguageLocale, location_name: "LanguageLocale"))
+    LanguageConfiguration.struct_class = Types::LanguageConfiguration
+
     LexBot.add_member(:name, Shapes::ShapeRef.new(shape: BotName, required: true, location_name: "Name"))
     LexBot.add_member(:lex_region, Shapes::ShapeRef.new(shape: LexRegion, required: true, location_name: "LexRegion"))
     LexBot.struct_class = Types::LexBot
@@ -7314,6 +7363,12 @@ module Aws::Connect
     RecurrencePattern.add_member(:by_weekday_occurrence, Shapes::ShapeRef.new(shape: WeekdayOccurrenceList, location_name: "ByWeekdayOccurrence", metadata: {"box" => true}))
     RecurrencePattern.struct_class = Types::RecurrencePattern
 
+    RedactionConfiguration.add_member(:behavior, Shapes::ShapeRef.new(shape: Behavior, required: true, location_name: "Behavior"))
+    RedactionConfiguration.add_member(:policy, Shapes::ShapeRef.new(shape: Policy, required: true, location_name: "Policy"))
+    RedactionConfiguration.add_member(:entities, Shapes::ShapeRef.new(shape: Entities, location_name: "Entities"))
+    RedactionConfiguration.add_member(:mask_mode, Shapes::ShapeRef.new(shape: MaskMode, location_name: "MaskMode"))
+    RedactionConfiguration.struct_class = Types::RedactionConfiguration
+
     Reference.add_member(:value, Shapes::ShapeRef.new(shape: ReferenceValue, location_name: "Value"))
     Reference.add_member(:type, Shapes::ShapeRef.new(shape: ReferenceType, required: true, location_name: "Type"))
     Reference.add_member(:status, Shapes::ShapeRef.new(shape: ReferenceStatus, location_name: "Status"))
@@ -7560,6 +7615,9 @@ module Aws::Connect
     RuleTriggerEventSource.add_member(:integration_association_id, Shapes::ShapeRef.new(shape: IntegrationAssociationId, location_name: "IntegrationAssociationId"))
     RuleTriggerEventSource.struct_class = Types::RuleTriggerEventSource
 
+    RulesConfiguration.add_member(:behavior, Shapes::ShapeRef.new(shape: Behavior, location_name: "Behavior"))
+    RulesConfiguration.struct_class = Types::RulesConfiguration
+
     S3Config.add_member(:bucket_name, Shapes::ShapeRef.new(shape: BucketName, required: true, location_name: "BucketName"))
     S3Config.add_member(:bucket_prefix, Shapes::ShapeRef.new(shape: Prefix, required: true, location_name: "BucketPrefix"))
     S3Config.add_member(:encryption_config, Shapes::ShapeRef.new(shape: EncryptionConfig, location_name: "EncryptionConfig"))
@@ -8056,6 +8114,9 @@ module Aws::Connect
 
     SendOutboundEmailResponse.struct_class = Types::SendOutboundEmailResponse
 
+    SentimentConfiguration.add_member(:behavior, Shapes::ShapeRef.new(shape: Behavior, required: true, location_name: "Behavior"))
+    SentimentConfiguration.struct_class = Types::SentimentConfiguration
+
     ServiceQuotaExceededException.add_member(:message, Shapes::ShapeRef.new(shape: Message, location_name: "Message"))
     ServiceQuotaExceededException.add_member(:reason, Shapes::ShapeRef.new(shape: ServiceQuotaExceededExceptionReason, location_name: "Reason"))
     ServiceQuotaExceededException.struct_class = Types::ServiceQuotaExceededException
@@ -8133,6 +8194,17 @@ module Aws::Connect
     StartChatContactResponse.add_member(:continued_from_contact_id, Shapes::ShapeRef.new(shape: ContactId, location_name: "ContinuedFromContactId"))
     StartChatContactResponse.struct_class = Types::StartChatContactResponse
 
+    StartContactConversationalAnalyticsJobRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location: "uri", location_name: "InstanceId"))
+    StartContactConversationalAnalyticsJobRequest.add_member(:contact_id, Shapes::ShapeRef.new(shape: ContactId, required: true, location: "uri", location_name: "ContactId"))
+    StartContactConversationalAnalyticsJobRequest.add_member(:analytics_modes, Shapes::ShapeRef.new(shape: AnalyticsModes, required: true, location_name: "AnalyticsModes"))
+    StartContactConversationalAnalyticsJobRequest.add_member(:analytics_configuration, Shapes::ShapeRef.new(shape: AnalyticsConfiguration, required: true, location_name: "AnalyticsConfiguration"))
+    StartContactConversationalAnalyticsJobRequest.add_member(:client_token, Shapes::ShapeRef.new(shape: ClientToken, location_name: "ClientToken"))
+    StartContactConversationalAnalyticsJobRequest.struct_class = Types::StartContactConversationalAnalyticsJobRequest
+
+    StartContactConversationalAnalyticsJobResponse.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, location_name: "InstanceId"))
+    StartContactConversationalAnalyticsJobResponse.add_member(:contact_id, Shapes::ShapeRef.new(shape: ContactId, location_name: "ContactId"))
+    StartContactConversationalAnalyticsJobResponse.struct_class = Types::StartContactConversationalAnalyticsJobResponse
+
     StartContactEvaluationRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location: "uri", location_name: "InstanceId"))
     StartContactEvaluationRequest.add_member(:contact_id, Shapes::ShapeRef.new(shape: ContactId, required: true, location_name: "ContactId"))
     StartContactEvaluationRequest.add_member(:evaluation_form_id, Shapes::ShapeRef.new(shape: ResourceId, required: true, location_name: "EvaluationFormId"))
@@ -8389,6 +8461,11 @@ module Aws::Connect
 
     SuccessfulRequestList.member = Shapes::ShapeRef.new(shape: SuccessfulRequest)
 
+    SummaryConfiguration.add_member(:summary_modes, Shapes::ShapeRef.new(shape: SummaryModes, required: true, location_name: "SummaryModes"))
+    SummaryConfiguration.struct_class = Types::SummaryConfiguration
+
+    SummaryModes.member = Shapes::ShapeRef.new(shape: SummaryMode)
+
     SupportedMessagingContentTypes.member = Shapes::ShapeRef.new(shape: SupportedMessagingContentType)
 
     SuspendContactRecordingRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location_name: "InstanceId"))
@@ -10061,6 +10138,20 @@ module Aws::Connect
         o.errors << Shapes::ShapeRef.new(shape: InternalServiceException)
       end)
 
+      api.add_operation(:create_attached_file, Seahorse::Model::Operation.new.tap do |o|
+        o.name = "CreateAttachedFile"
+        o.http_method = "PUT"
+        o.http_request_uri = "/attached-files/{InstanceId}/files"
+        o.input = Shapes::ShapeRef.new(shape: CreateAttachedFileRequest)
+        o.output = Shapes::ShapeRef.new(shape: CreateAttachedFileResponse)
+        o.errors << Shapes::ShapeRef.new(shape: AccessDeniedException)
+        o.errors << Shapes::ShapeRef.new(shape: InvalidRequestException)
+        o.errors << Shapes::ShapeRef.new(shape: InternalServiceException)
+        o.errors << Shapes::ShapeRef.new(shape: ThrottlingException)
+        o.errors << Shapes::ShapeRef.new(shape: ResourceConflictException)
+        o.errors << Shapes::ShapeRef.new(shape: ServiceQuotaExceededException)
+      end)
+
       api.add_operation(:create_contact, Seahorse::Model::Operation.new.tap do |o|
         o.name = "CreateContact"
         o.http_method = "PUT"
@@ -13984,6 +14075,20 @@ module Aws::Connect
         o.errors << Shapes::ShapeRef.new(shape: LimitExceededException)
       end)
 
+      api.add_operation(:start_contact_conversational_analytics_job, Seahorse::Model::Operation.new.tap do |o|
+        o.name = "StartContactConversationalAnalyticsJob"
+        o.http_method = "POST"
+        o.http_request_uri = "/contact/start-conversational-analytics-job/{InstanceId}/{ContactId}"
+        o.input = Shapes::ShapeRef.new(shape: StartContactConversationalAnalyticsJobRequest)
+        o.output = Shapes::ShapeRef.new(shape: StartContactConversationalAnalyticsJobResponse)
+        o.errors << Shapes::ShapeRef.new(shape: AccessDeniedException)
+        o.errors << Shapes::ShapeRef.new(shape: IdempotencyException)
+        o.errors << Shapes::ShapeRef.new(shape: InternalServiceException)
+        o.errors << Shapes::ShapeRef.new(shape: InvalidRequestException)
+        o.errors << Shapes::ShapeRef.new(shape: ResourceNotFoundException)
+        o.errors << Shapes::ShapeRef.new(shape: ThrottlingException)
+      end)
+
       api.add_operation(:start_contact_evaluation, Seahorse::Model::Operation.new.tap do |o|
         o.name = "StartContactEvaluation"
         o.http_method = "PUT"

data/lib/aws-sdk-connect/types.rb

@@ -745,6 +745,40 @@ module Aws::Connect
       include Aws::Structure
     end
 
+    # The configuration for conversational analytics.
+    #
+    # @!attribute [rw] language_configuration
+    #   The language configuration for conversational analytics.
+    #   @return [Types::LanguageConfiguration]
+    #
+    # @!attribute [rw] redaction_configuration
+    #   The redaction configuration for conversational analytics.
+    #   @return [Types::RedactionConfiguration]
+    #
+    # @!attribute [rw] sentiment_configuration
+    #   The sentiment configuration for conversational analytics.
+    #   @return [Types::SentimentConfiguration]
+    #
+    # @!attribute [rw] summary_configuration
+    #   The summary configuration for conversational analytics.
+    #   @return [Types::SummaryConfiguration]
+    #
+    # @!attribute [rw] rules_configuration
+    #   The rules configuration for conversational analytics.
+    #   @return [Types::RulesConfiguration]
+    #
+    # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/AnalyticsConfiguration AWS API Documentation
+    #
+    class AnalyticsConfiguration < Struct.new(
+      :language_configuration,
+      :redaction_configuration,
+      :sentiment_configuration,
+      :summary_configuration,
+      :rules_configuration)
+      SENSITIVE = []
+      include Aws::Structure
+    end
+
     # This API is in preview release for Connect Customer and is subject to
     # change.
     #
@@ -5230,6 +5264,100 @@ module Aws::Connect
       include Aws::Structure
     end
 
+    # @!attribute [rw] client_token
+    #   A unique, case-sensitive identifier that you provide to ensure the
+    #   idempotency of the request. If not provided, the Amazon Web Services
+    #   SDK populates this field. For more information about idempotency,
+    #   see [Making retries safe with idempotent APIs][1].
+    #
+    #   **A suitable default value is auto-generated.** You should normally
+    #   not need to pass this option.
+    #
+    #
+    #
+    #   [1]: https://aws.amazon.com/builders-library/making-retries-safe-with-idempotent-APIs/
+    #   @return [String]
+    #
+    # @!attribute [rw] instance_id
+    #   The identifier of the Connect Customer instance. You can [find the
+    #   instance ID][1] in the Amazon Resource Name (ARN) of the instance.
+    #
+    #
+    #
+    #   [1]: https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html
+    #   @return [String]
+    #
+    # @!attribute [rw] file_use_case_type
+    #   The use case for the file.
+    #
+    #   Only `VOICE_RECORDING` is supported.
+    #   @return [String]
+    #
+    # @!attribute [rw] file_source_uri
+    #   The S3 URI of the file to be attached. Only S3 source URIs are
+    #   supported.
+    #   @return [String]
+    #
+    # @!attribute [rw] associated_resource_arn
+    #   The ARN of the completed voice contact to attach the file to. Only
+    #   voice contacts with Telephony subtype are supported.
+    #
+    #   <note markdown="1"> This value must be a valid ARN.
+    #
+    #    </note>
+    #   @return [String]
+    #
+    # @!attribute [rw] tags
+    #   The tags used to organize, track, or control access for this
+    #   resource. For example, `{ "Tags": {"key1":"value1", "key2":"value2"}
+    #   }`.
+    #   @return [Hash<String,String>]
+    #
+    # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/CreateAttachedFileRequest AWS API Documentation
+    #
+    class CreateAttachedFileRequest < Struct.new(
+      :client_token,
+      :instance_id,
+      :file_use_case_type,
+      :file_source_uri,
+      :associated_resource_arn,
+      :tags)
+      SENSITIVE = []
+      include Aws::Structure
+    end
+
+    # Response from CreateAttachedFile API.
+    #
+    # @!attribute [rw] file_arn
+    #   The unique identifier of the attached file resource (ARN).
+    #   @return [String]
+    #
+    # @!attribute [rw] file_id
+    #   The unique identifier of the attached file resource.
+    #   @return [String]
+    #
+    # @!attribute [rw] creation_time
+    #   The time of Creation of the file resource as an ISO timestamp. It's
+    #   specified in ISO 8601 format: `yyyy-MM-ddThh:mm:ss.SSSZ`. For
+    #   example, `2024-05-03T02:41:28.172Z`.
+    #   @return [String]
+    #
+    # @!attribute [rw] file_status
+    #   The current status of the attached file. Valid values: `PROCESSING`
+    #   \| `APPROVED` \| `REJECTED` \| `FAILED`.
+    #   @return [String]
+    #
+    # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/CreateAttachedFileResponse AWS API Documentation
+    #
+    class CreateAttachedFileResponse < Struct.new(
+      :file_arn,
+      :file_id,
+      :creation_time,
+      :file_status)
+      SENSITIVE = []
+      include Aws::Structure
+    end
+
     # The `CreateCase` action definition.
     #
     # @!attribute [rw] fields
@@ -20593,6 +20721,20 @@ module Aws::Connect
       include Aws::Structure
     end
 
+    # The language configuration for conversational analytics.
+    #
+    # @!attribute [rw] language_locale
+    #   The language locale setting for conversational analytics.
+    #   @return [String]
+    #
+    # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/LanguageConfiguration AWS API Documentation
+    #
+    class LanguageConfiguration < Struct.new(
+      :language_locale)
+      SENSITIVE = []
+      include Aws::Structure
+    end
+
     # Configuration information of an Amazon Lex bot.
     #
     # @!attribute [rw] name
@@ -27845,6 +27987,42 @@ module Aws::Connect
       include Aws::Structure
     end
 
+    # The redaction configuration for conversational analytics.
+    #
+    # @!attribute [rw] behavior
+    #   Controls whether redaction is applied to the analytics output. Valid
+    #   values: `Enable` \| `Disable`.
+    #   @return [String]
+    #
+    # @!attribute [rw] policy
+    #   The redaction output policy that determines which versions of the
+    #   transcript are stored. Valid values: `None` \| `RedactedOnly` \|
+    #   `RedactedAndOriginal`.
+    #   @return [String]
+    #
+    # @!attribute [rw] entities
+    #   The list of PII entity types to redact from the transcript (for
+    #   example, `NAME`, `ADDRESS`, `CREDIT_DEBIT_NUMBER`).
+    #   @return [Array<String>]
+    #
+    # @!attribute [rw] mask_mode
+    #   The masking mode that determines how redacted content is replaced in
+    #   the output. Valid values: `PII` (replaces with the literal string
+    #   \[PII\]) \| `EntityType` (replaces with the entity type name, for
+    #   example \[NAME\]).
+    #   @return [String]
+    #
+    # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/RedactionConfiguration AWS API Documentation
+    #
+    class RedactionConfiguration < Struct.new(
+      :behavior,
+      :policy,
+      :entities,
+      :mask_mode)
+      SENSITIVE = []
+      include Aws::Structure
+    end
+
     # Well-formed data on a contact, used by agents to complete a contact
     # request. You can have up to 4,096 UTF-8 bytes across all references
     # for a contact.
@@ -29001,6 +29179,22 @@ module Aws::Connect
       include Aws::Structure
     end
 
+    # The rules configuration for conversational analytics. Controls whether
+    # Contact Lens rules are evaluated against the analytics output.
+    #
+    # @!attribute [rw] behavior
+    #   Controls whether Contact Lens rules are evaluated for the contact.
+    #   Valid values: `Enable` \| `Disable`.
+    #   @return [String]
+    #
+    # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/RulesConfiguration AWS API Documentation
+    #
+    class RulesConfiguration < Struct.new(
+      :behavior)
+      SENSITIVE = []
+      include Aws::Structure
+    end
+
     # Information about the Amazon Simple Storage Service (Amazon S3)
     # storage type.
     #
@@ -31504,6 +31698,21 @@ module Aws::Connect
     #
     class SendOutboundEmailResponse < Aws::EmptyStructure; end
 
+    # The sentiment configuration for conversational analytics.
+    #
+    # @!attribute [rw] behavior
+    #   Controls whether sentiment analysis is applied to the analytics
+    #   output. Valid values: `Enable` \| `Disable`.
+    #   @return [String]
+    #
+    # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/SentimentConfiguration AWS API Documentation
+    #
+    class SentimentConfiguration < Struct.new(
+      :behavior)
+      SENSITIVE = []
+      include Aws::Structure
+    end
+
     # The service quota has been exceeded.
     #
     # @!attribute [rw] message
@@ -31955,6 +32164,68 @@ module Aws::Connect
       include Aws::Structure
     end
 
+    # @!attribute [rw] instance_id
+    #   The identifier of the Connect Customer instance. You can [find the
+    #   instance ID][1] in the Amazon Resource Name (ARN) of the instance.
+    #
+    #
+    #
+    #   [1]: https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html
+    #   @return [String]
+    #
+    # @!attribute [rw] contact_id
+    #   The identifier of the contact in this instance of Connect Customer.
+    #   @return [String]
+    #
+    # @!attribute [rw] analytics_modes
+    #   The analytics modes to run for the contact. Valid values:
+    #   `PostContact`.
+    #   @return [Array<String>]
+    #
+    # @!attribute [rw] analytics_configuration
+    #   The configuration for the conversational analytics job.
+    #   @return [Types::AnalyticsConfiguration]
+    #
+    # @!attribute [rw] client_token
+    #   A unique, case-sensitive identifier that you provide to ensure the
+    #   idempotency of the request. If not provided, the Amazon Web Services
+    #   SDK populates this field. For more information about idempotency,
+    #   see [Making retries safe with idempotent APIs][1].
+    #
+    #
+    #
+    #   [1]: https://aws.amazon.com/builders-library/making-retries-safe-with-idempotent-APIs/
+    #   @return [String]
+    #
+    # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/StartContactConversationalAnalyticsJobRequest AWS API Documentation
+    #
+    class StartContactConversationalAnalyticsJobRequest < Struct.new(
+      :instance_id,
+      :contact_id,
+      :analytics_modes,
+      :analytics_configuration,
+      :client_token)
+      SENSITIVE = []
+      include Aws::Structure
+    end
+
+    # @!attribute [rw] instance_id
+    #   The identifier of the Connect Customer instance.
+    #   @return [String]
+    #
+    # @!attribute [rw] contact_id
+    #   The identifier of the contact.
+    #   @return [String]
+    #
+    # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/StartContactConversationalAnalyticsJobResponse AWS API Documentation
+    #
+    class StartContactConversationalAnalyticsJobResponse < Struct.new(
+      :instance_id,
+      :contact_id)
+      SENSITIVE = []
+      include Aws::Structure
+    end
+
     # @!attribute [rw] instance_id
     #   The identifier of the Connect Customer instance. You can [find the
     #   instance ID][1] in the Amazon Resource Name (ARN) of the instance.
@@ -33477,6 +33748,22 @@ module Aws::Connect
       include Aws::Structure
     end
 
+    # The summary configuration for conversational analytics.
+    #
+    # @!attribute [rw] summary_modes
+    #   The summary modes that determine what type of summarization is
+    #   generated. Valid values: `PostContact` \| `AutomatedInteraction` \|
+    #   `ContactChain`.
+    #   @return [Array<String>]
+    #
+    # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/SummaryConfiguration AWS API Documentation
+    #
+    class SummaryConfiguration < Struct.new(
+      :summary_modes)
+      SENSITIVE = []
+      include Aws::Structure
+    end
+
     # @!attribute [rw] instance_id
     #   The identifier of the Connect Customer instance. You can [find the
     #   instance ID][1] in the Amazon Resource Name (ARN) of the instance.

data/lib/aws-sdk-connect.rb

@@ -54,7 +54,7 @@ module Aws::Connect
   autoload :EndpointProvider, 'aws-sdk-connect/endpoint_provider'
   autoload :Endpoints, 'aws-sdk-connect/endpoints'
 
-  GEM_VERSION = '1.260.0'
+  GEM_VERSION = '1.261.0'
 
 end
 

data/sig/client.rbs

@@ -538,6 +538,24 @@ module Aws
                                ) -> _CreateAgentStatusResponseSuccess
                              | (Hash[Symbol, untyped] params, ?Hash[Symbol, untyped] options) -> _CreateAgentStatusResponseSuccess
 
+      interface _CreateAttachedFileResponseSuccess
+        include ::Seahorse::Client::_ResponseSuccess[Types::CreateAttachedFileResponse]
+        def file_arn: () -> ::String
+        def file_id: () -> ::String
+        def creation_time: () -> ::String
+        def file_status: () -> ("APPROVED" | "REJECTED" | "PROCESSING" | "FAILED")
+      end
+      # https://docs.aws.amazon.com/sdk-for-ruby/v3/api/Aws/Connect/Client.html#create_attached_file-instance_method
+      def create_attached_file: (
+                                  ?client_token: ::String,
+                                  instance_id: ::String,
+                                  file_use_case_type: ("CONTACT_ANALYSIS" | "EMAIL_MESSAGE" | "EMAIL_MESSAGE_PLAIN_TEXT" | "EMAIL_MESSAGE_REDACTED" | "EMAIL_MESSAGE_PLAIN_TEXT_REDACTED" | "ATTACHMENT" | "VOICE_RECORDING"),
+                                  file_source_uri: ::String,
+                                  associated_resource_arn: ::String,
+                                  ?tags: Hash[::String, ::String]
+                                ) -> _CreateAttachedFileResponseSuccess
+                              | (Hash[Symbol, untyped] params, ?Hash[Symbol, untyped] options) -> _CreateAttachedFileResponseSuccess
+
       interface _CreateContactResponseSuccess
         include ::Seahorse::Client::_ResponseSuccess[Types::CreateContactResponse]
         def contact_id: () -> ::String
@@ -2239,7 +2257,7 @@ module Aws
         def file_name: () -> ::String
         def file_size_in_bytes: () -> ::Integer
         def associated_resource_arn: () -> ::String
-        def file_use_case_type: () -> ("CONTACT_ANALYSIS" | "EMAIL_MESSAGE" | "EMAIL_MESSAGE_PLAIN_TEXT" | "EMAIL_MESSAGE_REDACTED" | "EMAIL_MESSAGE_PLAIN_TEXT_REDACTED" | "ATTACHMENT")
+        def file_use_case_type: () -> ("CONTACT_ANALYSIS" | "EMAIL_MESSAGE" | "EMAIL_MESSAGE_PLAIN_TEXT" | "EMAIL_MESSAGE_REDACTED" | "EMAIL_MESSAGE_PLAIN_TEXT_REDACTED" | "ATTACHMENT" | "VOICE_RECORDING")
         def created_by: () -> Types::CreatedByInfo
         def download_url_metadata: () -> Types::DownloadUrlMetadata
         def tags: () -> ::Hash[::String, ::String]
@@ -4304,7 +4322,7 @@ module Aws
                                         file_name: ::String,
                                         file_size_in_bytes: ::Integer,
                                         ?url_expiry_in_seconds: ::Integer,
-                                        file_use_case_type: ("CONTACT_ANALYSIS" | "EMAIL_MESSAGE" | "EMAIL_MESSAGE_PLAIN_TEXT" | "EMAIL_MESSAGE_REDACTED" | "EMAIL_MESSAGE_PLAIN_TEXT_REDACTED" | "ATTACHMENT"),
+                                        file_use_case_type: ("CONTACT_ANALYSIS" | "EMAIL_MESSAGE" | "EMAIL_MESSAGE_PLAIN_TEXT" | "EMAIL_MESSAGE_REDACTED" | "EMAIL_MESSAGE_PLAIN_TEXT_REDACTED" | "ATTACHMENT" | "VOICE_RECORDING"),
                                         associated_resource_arn: ::String,
                                         ?created_by: {
                                           connect_user_arn: ::String?,
@@ -4350,6 +4368,40 @@ module Aws
                               ) -> _StartChatContactResponseSuccess
                             | (Hash[Symbol, untyped] params, ?Hash[Symbol, untyped] options) -> _StartChatContactResponseSuccess
 
+      interface _StartContactConversationalAnalyticsJobResponseSuccess
+        include ::Seahorse::Client::_ResponseSuccess[Types::StartContactConversationalAnalyticsJobResponse]
+        def instance_id: () -> ::String
+        def contact_id: () -> ::String
+      end
+      # https://docs.aws.amazon.com/sdk-for-ruby/v3/api/Aws/Connect/Client.html#start_contact_conversational_analytics_job-instance_method
+      def start_contact_conversational_analytics_job: (
+                                                        instance_id: ::String,
+                                                        contact_id: ::String,
+                                                        analytics_modes: Array[("PostContact" | "RealTime" | "ContactLens" | "AutomatedInteraction")],
+                                                        analytics_configuration: {
+                                                          language_configuration: {
+                                                            language_locale: ::String?
+                                                          },
+                                                          redaction_configuration: {
+                                                            behavior: ("Enable" | "Disable"),
+                                                            policy: ("None" | "RedactedOnly" | "RedactedAndOriginal"),
+                                                            entities: Array[::String]?,
+                                                            mask_mode: ("PII" | "EntityType")?
+                                                          },
+                                                          sentiment_configuration: {
+                                                            behavior: ("Enable" | "Disable")
+                                                          },
+                                                          summary_configuration: {
+                                                            summary_modes: Array[("PostContact" | "AutomatedInteraction" | "ContactChain")]
+                                                          },
+                                                          rules_configuration: {
+                                                            behavior: ("Enable" | "Disable")?
+                                                          }
+                                                        },
+                                                        ?client_token: ::String
+                                                      ) -> _StartContactConversationalAnalyticsJobResponseSuccess
+                                                    | (Hash[Symbol, untyped] params, ?Hash[Symbol, untyped] options) -> _StartContactConversationalAnalyticsJobResponseSuccess
+
       interface _StartContactEvaluationResponseSuccess
         include ::Seahorse::Client::_ResponseSuccess[Types::StartContactEvaluationResponse]
         def evaluation_id: () -> ::String

data/sig/types.rbs

@@ -198,6 +198,15 @@ module Aws::Connect
       SENSITIVE: []
     end
 
+    class AnalyticsConfiguration
+      attr_accessor language_configuration: Types::LanguageConfiguration
+      attr_accessor redaction_configuration: Types::RedactionConfiguration
+      attr_accessor sentiment_configuration: Types::SentimentConfiguration
+      attr_accessor summary_configuration: Types::SummaryConfiguration
+      attr_accessor rules_configuration: Types::RulesConfiguration
+      SENSITIVE: []
+    end
+
     class AnalyticsDataAssociationResult
       attr_accessor data_set_id: ::String
       attr_accessor target_account_id: ::String
@@ -442,7 +451,7 @@ module Aws::Connect
       attr_accessor file_size_in_bytes: ::Integer
       attr_accessor file_status: ("APPROVED" | "REJECTED" | "PROCESSING" | "FAILED")
       attr_accessor created_by: Types::CreatedByInfo
-      attr_accessor file_use_case_type: ("CONTACT_ANALYSIS" | "EMAIL_MESSAGE" | "EMAIL_MESSAGE_PLAIN_TEXT" | "EMAIL_MESSAGE_REDACTED" | "EMAIL_MESSAGE_PLAIN_TEXT_REDACTED" | "ATTACHMENT")
+      attr_accessor file_use_case_type: ("CONTACT_ANALYSIS" | "EMAIL_MESSAGE" | "EMAIL_MESSAGE_PLAIN_TEXT" | "EMAIL_MESSAGE_REDACTED" | "EMAIL_MESSAGE_PLAIN_TEXT_REDACTED" | "ATTACHMENT" | "VOICE_RECORDING")
       attr_accessor associated_resource_arn: ::String
       attr_accessor tags: ::Hash[::String, ::String]
       SENSITIVE: []
@@ -1267,6 +1276,24 @@ module Aws::Connect
       SENSITIVE: []
     end
 
+    class CreateAttachedFileRequest
+      attr_accessor client_token: ::String
+      attr_accessor instance_id: ::String
+      attr_accessor file_use_case_type: ("CONTACT_ANALYSIS" | "EMAIL_MESSAGE" | "EMAIL_MESSAGE_PLAIN_TEXT" | "EMAIL_MESSAGE_REDACTED" | "EMAIL_MESSAGE_PLAIN_TEXT_REDACTED" | "ATTACHMENT" | "VOICE_RECORDING")
+      attr_accessor file_source_uri: ::String
+      attr_accessor associated_resource_arn: ::String
+      attr_accessor tags: ::Hash[::String, ::String]
+      SENSITIVE: []
+    end
+
+    class CreateAttachedFileResponse
+      attr_accessor file_arn: ::String
+      attr_accessor file_id: ::String
+      attr_accessor creation_time: ::String
+      attr_accessor file_status: ("APPROVED" | "REJECTED" | "PROCESSING" | "FAILED")
+      SENSITIVE: []
+    end
+
     class CreateCaseActionDefinition
       attr_accessor fields: ::Array[Types::FieldValue]
       attr_accessor template_id: ::String
@@ -3912,7 +3939,7 @@ module Aws::Connect
       attr_accessor file_name: ::String
       attr_accessor file_size_in_bytes: ::Integer
       attr_accessor associated_resource_arn: ::String
-      attr_accessor file_use_case_type: ("CONTACT_ANALYSIS" | "EMAIL_MESSAGE" | "EMAIL_MESSAGE_PLAIN_TEXT" | "EMAIL_MESSAGE_REDACTED" | "EMAIL_MESSAGE_PLAIN_TEXT_REDACTED" | "ATTACHMENT")
+      attr_accessor file_use_case_type: ("CONTACT_ANALYSIS" | "EMAIL_MESSAGE" | "EMAIL_MESSAGE_PLAIN_TEXT" | "EMAIL_MESSAGE_REDACTED" | "EMAIL_MESSAGE_PLAIN_TEXT_REDACTED" | "ATTACHMENT" | "VOICE_RECORDING")
       attr_accessor created_by: Types::CreatedByInfo
       attr_accessor download_url_metadata: Types::DownloadUrlMetadata
       attr_accessor tags: ::Hash[::String, ::String]
@@ -4543,6 +4570,11 @@ module Aws::Connect
       SENSITIVE: []
     end
 
+    class LanguageConfiguration
+      attr_accessor language_locale: ::String
+      SENSITIVE: []
+    end
+
     class LexBot
       attr_accessor name: ::String
       attr_accessor lex_region: ::String
@@ -6447,6 +6479,14 @@ module Aws::Connect
       SENSITIVE: []
     end
 
+    class RedactionConfiguration
+      attr_accessor behavior: ("Enable" | "Disable")
+      attr_accessor policy: ("None" | "RedactedOnly" | "RedactedAndOriginal")
+      attr_accessor entities: ::Array[::String]
+      attr_accessor mask_mode: ("PII" | "EntityType")
+      SENSITIVE: []
+    end
+
     class Reference
       attr_accessor value: ::String
       attr_accessor type: ("URL" | "ATTACHMENT" | "CONTACT_ANALYSIS" | "NUMBER" | "STRING" | "DATE" | "EMAIL" | "EMAIL_MESSAGE" | "EMAIL_MESSAGE_PLAIN_TEXT" | "EMAIL_MESSAGE_PLAIN_TEXT_REDACTED" | "EMAIL_MESSAGE_REDACTED")
@@ -6735,6 +6775,11 @@ module Aws::Connect
       SENSITIVE: []
     end
 
+    class RulesConfiguration
+      attr_accessor behavior: ("Enable" | "Disable")
+      SENSITIVE: []
+    end
+
     class S3Config
       attr_accessor bucket_name: ::String
       attr_accessor bucket_prefix: ::String
@@ -7350,6 +7395,11 @@ module Aws::Connect
     class SendOutboundEmailResponse < Aws::EmptyStructure
     end
 
+    class SentimentConfiguration
+      attr_accessor behavior: ("Enable" | "Disable")
+      SENSITIVE: []
+    end
+
     class ServiceQuotaExceededException
       attr_accessor message: ::String
       attr_accessor reason: Types::ServiceQuotaExceededExceptionReason
@@ -7403,7 +7453,7 @@ module Aws::Connect
       attr_accessor file_name: ::String
       attr_accessor file_size_in_bytes: ::Integer
       attr_accessor url_expiry_in_seconds: ::Integer
-      attr_accessor file_use_case_type: ("CONTACT_ANALYSIS" | "EMAIL_MESSAGE" | "EMAIL_MESSAGE_PLAIN_TEXT" | "EMAIL_MESSAGE_REDACTED" | "EMAIL_MESSAGE_PLAIN_TEXT_REDACTED" | "ATTACHMENT")
+      attr_accessor file_use_case_type: ("CONTACT_ANALYSIS" | "EMAIL_MESSAGE" | "EMAIL_MESSAGE_PLAIN_TEXT" | "EMAIL_MESSAGE_REDACTED" | "EMAIL_MESSAGE_PLAIN_TEXT_REDACTED" | "ATTACHMENT" | "VOICE_RECORDING")
       attr_accessor associated_resource_arn: ::String
       attr_accessor created_by: Types::CreatedByInfo
       attr_accessor tags: ::Hash[::String, ::String]
@@ -7446,6 +7496,21 @@ module Aws::Connect
       SENSITIVE: []
     end
 
+    class StartContactConversationalAnalyticsJobRequest
+      attr_accessor instance_id: ::String
+      attr_accessor contact_id: ::String
+      attr_accessor analytics_modes: ::Array[("PostContact" | "RealTime" | "ContactLens" | "AutomatedInteraction")]
+      attr_accessor analytics_configuration: Types::AnalyticsConfiguration
+      attr_accessor client_token: ::String
+      SENSITIVE: []
+    end
+
+    class StartContactConversationalAnalyticsJobResponse
+      attr_accessor instance_id: ::String
+      attr_accessor contact_id: ::String
+      SENSITIVE: []
+    end
+
     class StartContactEvaluationRequest
       attr_accessor instance_id: ::String
       attr_accessor contact_id: ::String
@@ -7774,6 +7839,11 @@ module Aws::Connect
       SENSITIVE: []
     end
 
+    class SummaryConfiguration
+      attr_accessor summary_modes: ::Array[("PostContact" | "AutomatedInteraction" | "ContactChain")]
+      SENSITIVE: []
+    end
+
     class SuspendContactRecordingRequest
       attr_accessor instance_id: ::String
       attr_accessor contact_id: ::String

metadata

@@ -1,7 +1,7 @@
 --- !ruby/object:Gem::Specification
 name: aws-sdk-connect
 version: !ruby/object:Gem::Version
-  version: 1.260.0
+  version: 1.261.0
 platform: ruby
 authors:
 - Amazon Web Services