aws-sdk-connect 1.258.0 → 1.260.0

data/lib/aws-sdk-connect/client.rb

@@ -3362,6 +3362,14 @@ module Aws::Connect
     #             # recursive EvaluationFormItemsList
     #           },
     #           weight: 1.0,
+    #           is_excluded_from_scoring: false,
+    #           score_thresholds: [
+    #             {
+    #               performance_category: "NEEDS_IMPROVEMENT", # required, accepts NEEDS_IMPROVEMENT, EXCEEDS_EXPECTATIONS
+    #               min_score_percentage: 1.0,
+    #               max_score_percentage: 1.0,
+    #             },
+    #           ],
     #         },
     #         question: {
     #           title: "EvaluationFormQuestionTitle", # required
@@ -3382,6 +3390,10 @@ module Aws::Connect
     #                   automatic_fail_configuration: {
     #                     target_section: "ReferenceId",
     #                   },
+    #                   points_configuration: {
+    #                     point_value: 1, # required
+    #                     is_bonus: false,
+    #                   },
     #                 },
     #               ],
     #               automation: {
@@ -3403,6 +3415,10 @@ module Aws::Connect
     #                   automatic_fail_configuration: {
     #                     target_section: "ReferenceId",
     #                   },
+    #                   points_configuration: {
+    #                     point_value: 1, # required
+    #                     is_bonus: false,
+    #                   },
     #                 },
     #               ],
     #               display_as: "DROPDOWN", # accepts DROPDOWN, RADIO
@@ -3434,6 +3450,15 @@ module Aws::Connect
     #                 {
     #                   ref_id: "ReferenceId", # required
     #                   text: "EvaluationFormMultiSelectQuestionOptionText", # required
+    #                   score: 1,
+    #                   automatic_fail: false,
+    #                   automatic_fail_configuration: {
+    #                     target_section: "ReferenceId",
+    #                   },
+    #                   points_configuration: {
+    #                     point_value: 1, # required
+    #                     is_bonus: false,
+    #                   },
     #                 },
     #               ],
     #               display_as: "DROPDOWN", # accepts DROPDOWN, CHECKBOX
@@ -3482,12 +3507,34 @@ module Aws::Connect
     #             default_action: "DISABLE", # accepts DISABLE, ENABLE
     #           },
     #           weight: 1.0,
+    #           scoring_configuration: {
+    #             points_configuration: {
+    #               max_point_value: 1,
+    #               min_point_value: 1,
+    #               is_bonus: false,
+    #             },
+    #             is_excluded_from_scoring: false,
+    #             score_thresholds: [
+    #               {
+    #                 performance_category: "NEEDS_IMPROVEMENT", # required, accepts NEEDS_IMPROVEMENT, EXCEEDS_EXPECTATIONS
+    #                 min_score_percentage: 1.0,
+    #                 max_score_percentage: 1.0,
+    #               },
+    #             ],
+    #           },
     #         },
     #       },
     #     ],
     #     scoring_strategy: {
-    #       mode: "QUESTION_ONLY", # required, accepts QUESTION_ONLY, SECTION_ONLY
+    #       mode: "QUESTION_ONLY", # required, accepts QUESTION_ONLY, SECTION_ONLY, POINTS_BASED
     #       status: "ENABLED", # required, accepts ENABLED, DISABLED
+    #       score_thresholds: [
+    #         {
+    #           performance_category: "NEEDS_IMPROVEMENT", # required, accepts NEEDS_IMPROVEMENT, EXCEEDS_EXPECTATIONS
+    #           min_score_percentage: 1.0,
+    #           max_score_percentage: 1.0,
+    #         },
+    #       ],
     #     },
     #     auto_evaluation_configuration: {
     #       enabled: false, # required
@@ -7774,6 +7821,9 @@ module Aws::Connect
     #   resp.evaluation.metadata.score.not_applicable #=> Boolean
     #   resp.evaluation.metadata.score.automatic_fail #=> Boolean
     #   resp.evaluation.metadata.score.applied_weight #=> Float
+    #   resp.evaluation.metadata.score.earned_points #=> Integer
+    #   resp.evaluation.metadata.score.max_base_point #=> Integer
+    #   resp.evaluation.metadata.score.performance_category #=> String, one of "NEEDS_IMPROVEMENT", "EXCEEDS_EXPECTATIONS"
     #   resp.evaluation.metadata.auto_evaluation.auto_evaluation_enabled #=> Boolean
     #   resp.evaluation.metadata.auto_evaluation.auto_evaluation_status #=> String, one of "IN_PROGRESS", "FAILED", "SUCCEEDED"
     #   resp.evaluation.metadata.acknowledgement.acknowledged_time #=> Time
@@ -7832,6 +7882,9 @@ module Aws::Connect
     #   resp.evaluation.scores["ResourceId"].not_applicable #=> Boolean
     #   resp.evaluation.scores["ResourceId"].automatic_fail #=> Boolean
     #   resp.evaluation.scores["ResourceId"].applied_weight #=> Float
+    #   resp.evaluation.scores["ResourceId"].earned_points #=> Integer
+    #   resp.evaluation.scores["ResourceId"].max_base_point #=> Integer
+    #   resp.evaluation.scores["ResourceId"].performance_category #=> String, one of "NEEDS_IMPROVEMENT", "EXCEEDS_EXPECTATIONS"
     #   resp.evaluation.created_time #=> Time
     #   resp.evaluation.last_modified_time #=> Time
     #   resp.evaluation.evaluation_type #=> String, one of "STANDARD", "CALIBRATION"
@@ -7848,6 +7901,11 @@ module Aws::Connect
     #   resp.evaluation_form.items[0].section.instructions #=> String
     #   resp.evaluation_form.items[0].section.items #=> Types::EvaluationFormItemsList
     #   resp.evaluation_form.items[0].section.weight #=> Float
+    #   resp.evaluation_form.items[0].section.is_excluded_from_scoring #=> Boolean
+    #   resp.evaluation_form.items[0].section.score_thresholds #=> Array
+    #   resp.evaluation_form.items[0].section.score_thresholds[0].performance_category #=> String, one of "NEEDS_IMPROVEMENT", "EXCEEDS_EXPECTATIONS"
+    #   resp.evaluation_form.items[0].section.score_thresholds[0].min_score_percentage #=> Float
+    #   resp.evaluation_form.items[0].section.score_thresholds[0].max_score_percentage #=> Float
     #   resp.evaluation_form.items[0].question.title #=> String
     #   resp.evaluation_form.items[0].question.instructions #=> String
     #   resp.evaluation_form.items[0].question.ref_id #=> String
@@ -7861,6 +7919,8 @@ module Aws::Connect
     #   resp.evaluation_form.items[0].question.question_type_properties.numeric.options[0].score #=> Integer
     #   resp.evaluation_form.items[0].question.question_type_properties.numeric.options[0].automatic_fail #=> Boolean
     #   resp.evaluation_form.items[0].question.question_type_properties.numeric.options[0].automatic_fail_configuration.target_section #=> String
+    #   resp.evaluation_form.items[0].question.question_type_properties.numeric.options[0].points_configuration.point_value #=> Integer
+    #   resp.evaluation_form.items[0].question.question_type_properties.numeric.options[0].points_configuration.is_bonus #=> Boolean
     #   resp.evaluation_form.items[0].question.question_type_properties.numeric.automation.property_value.label #=> String, one of "OVERALL_CUSTOMER_SENTIMENT_SCORE", "OVERALL_AGENT_SENTIMENT_SCORE", "CUSTOMER_SENTIMENT_SCORE_WITHOUT_AGENT", "CUSTOMER_SENTIMENT_SCORE_WITH_AGENT", "NON_TALK_TIME", "NON_TALK_TIME_PERCENTAGE", "NUMBER_OF_INTERRUPTIONS", "CONTACT_DURATION", "AGENT_INTERACTION_DURATION", "CUSTOMER_HOLD_TIME", "LONGEST_HOLD_DURATION", "NUMBER_OF_HOLDS", "AGENT_INTERACTION_AND_HOLD_DURATION"
     #   resp.evaluation_form.items[0].question.question_type_properties.numeric.automation.answer_source.source_type #=> String, one of "CONTACT_LENS_DATA", "GEN_AI"
     #   resp.evaluation_form.items[0].question.question_type_properties.single_select.options #=> Array
@@ -7869,6 +7929,8 @@ module Aws::Connect
     #   resp.evaluation_form.items[0].question.question_type_properties.single_select.options[0].score #=> Integer
     #   resp.evaluation_form.items[0].question.question_type_properties.single_select.options[0].automatic_fail #=> Boolean
     #   resp.evaluation_form.items[0].question.question_type_properties.single_select.options[0].automatic_fail_configuration.target_section #=> String
+    #   resp.evaluation_form.items[0].question.question_type_properties.single_select.options[0].points_configuration.point_value #=> Integer
+    #   resp.evaluation_form.items[0].question.question_type_properties.single_select.options[0].points_configuration.is_bonus #=> Boolean
     #   resp.evaluation_form.items[0].question.question_type_properties.single_select.display_as #=> String, one of "DROPDOWN", "RADIO"
     #   resp.evaluation_form.items[0].question.question_type_properties.single_select.automation.options #=> Array
     #   resp.evaluation_form.items[0].question.question_type_properties.single_select.automation.options[0].rule_category.category #=> String
@@ -7880,6 +7942,11 @@ module Aws::Connect
     #   resp.evaluation_form.items[0].question.question_type_properties.multi_select.options #=> Array
     #   resp.evaluation_form.items[0].question.question_type_properties.multi_select.options[0].ref_id #=> String
     #   resp.evaluation_form.items[0].question.question_type_properties.multi_select.options[0].text #=> String
+    #   resp.evaluation_form.items[0].question.question_type_properties.multi_select.options[0].score #=> Integer
+    #   resp.evaluation_form.items[0].question.question_type_properties.multi_select.options[0].automatic_fail #=> Boolean
+    #   resp.evaluation_form.items[0].question.question_type_properties.multi_select.options[0].automatic_fail_configuration.target_section #=> String
+    #   resp.evaluation_form.items[0].question.question_type_properties.multi_select.options[0].points_configuration.point_value #=> Integer
+    #   resp.evaluation_form.items[0].question.question_type_properties.multi_select.options[0].points_configuration.is_bonus #=> Boolean
     #   resp.evaluation_form.items[0].question.question_type_properties.multi_select.display_as #=> String, one of "DROPDOWN", "CHECKBOX"
     #   resp.evaluation_form.items[0].question.question_type_properties.multi_select.automation.options #=> Array
     #   resp.evaluation_form.items[0].question.question_type_properties.multi_select.automation.options[0].rule_category.category #=> String
@@ -7901,8 +7968,20 @@ module Aws::Connect
     #   resp.evaluation_form.items[0].question.enablement.action #=> String, one of "DISABLE", "ENABLE"
     #   resp.evaluation_form.items[0].question.enablement.default_action #=> String, one of "DISABLE", "ENABLE"
     #   resp.evaluation_form.items[0].question.weight #=> Float
-    #   resp.evaluation_form.scoring_strategy.mode #=> String, one of "QUESTION_ONLY", "SECTION_ONLY"
+    #   resp.evaluation_form.items[0].question.scoring_configuration.points_configuration.max_point_value #=> Integer
+    #   resp.evaluation_form.items[0].question.scoring_configuration.points_configuration.min_point_value #=> Integer
+    #   resp.evaluation_form.items[0].question.scoring_configuration.points_configuration.is_bonus #=> Boolean
+    #   resp.evaluation_form.items[0].question.scoring_configuration.is_excluded_from_scoring #=> Boolean
+    #   resp.evaluation_form.items[0].question.scoring_configuration.score_thresholds #=> Array
+    #   resp.evaluation_form.items[0].question.scoring_configuration.score_thresholds[0].performance_category #=> String, one of "NEEDS_IMPROVEMENT", "EXCEEDS_EXPECTATIONS"
+    #   resp.evaluation_form.items[0].question.scoring_configuration.score_thresholds[0].min_score_percentage #=> Float
+    #   resp.evaluation_form.items[0].question.scoring_configuration.score_thresholds[0].max_score_percentage #=> Float
+    #   resp.evaluation_form.scoring_strategy.mode #=> String, one of "QUESTION_ONLY", "SECTION_ONLY", "POINTS_BASED"
     #   resp.evaluation_form.scoring_strategy.status #=> String, one of "ENABLED", "DISABLED"
+    #   resp.evaluation_form.scoring_strategy.score_thresholds #=> Array
+    #   resp.evaluation_form.scoring_strategy.score_thresholds[0].performance_category #=> String, one of "NEEDS_IMPROVEMENT", "EXCEEDS_EXPECTATIONS"
+    #   resp.evaluation_form.scoring_strategy.score_thresholds[0].min_score_percentage #=> Float
+    #   resp.evaluation_form.scoring_strategy.score_thresholds[0].max_score_percentage #=> Float
     #   resp.evaluation_form.auto_evaluation_configuration.enabled #=> Boolean
     #   resp.evaluation_form.target_configuration.contact_interaction_type #=> String, one of "AGENT", "AUTOMATED", "CUSTOMER"
     #   resp.evaluation_form.language_configuration.form_language #=> String, one of "de-DE", "en-US", "es-ES", "fr-FR", "it-IT", "pt-BR", "ja-JP", "ko-KR", "zh-CN"
@@ -8311,6 +8390,11 @@ module Aws::Connect
     #   resp.evaluation_form.items[0].section.instructions #=> String
     #   resp.evaluation_form.items[0].section.items #=> Types::EvaluationFormItemsList
     #   resp.evaluation_form.items[0].section.weight #=> Float
+    #   resp.evaluation_form.items[0].section.is_excluded_from_scoring #=> Boolean
+    #   resp.evaluation_form.items[0].section.score_thresholds #=> Array
+    #   resp.evaluation_form.items[0].section.score_thresholds[0].performance_category #=> String, one of "NEEDS_IMPROVEMENT", "EXCEEDS_EXPECTATIONS"
+    #   resp.evaluation_form.items[0].section.score_thresholds[0].min_score_percentage #=> Float
+    #   resp.evaluation_form.items[0].section.score_thresholds[0].max_score_percentage #=> Float
     #   resp.evaluation_form.items[0].question.title #=> String
     #   resp.evaluation_form.items[0].question.instructions #=> String
     #   resp.evaluation_form.items[0].question.ref_id #=> String
@@ -8324,6 +8408,8 @@ module Aws::Connect
     #   resp.evaluation_form.items[0].question.question_type_properties.numeric.options[0].score #=> Integer
     #   resp.evaluation_form.items[0].question.question_type_properties.numeric.options[0].automatic_fail #=> Boolean
     #   resp.evaluation_form.items[0].question.question_type_properties.numeric.options[0].automatic_fail_configuration.target_section #=> String
+    #   resp.evaluation_form.items[0].question.question_type_properties.numeric.options[0].points_configuration.point_value #=> Integer
+    #   resp.evaluation_form.items[0].question.question_type_properties.numeric.options[0].points_configuration.is_bonus #=> Boolean
     #   resp.evaluation_form.items[0].question.question_type_properties.numeric.automation.property_value.label #=> String, one of "OVERALL_CUSTOMER_SENTIMENT_SCORE", "OVERALL_AGENT_SENTIMENT_SCORE", "CUSTOMER_SENTIMENT_SCORE_WITHOUT_AGENT", "CUSTOMER_SENTIMENT_SCORE_WITH_AGENT", "NON_TALK_TIME", "NON_TALK_TIME_PERCENTAGE", "NUMBER_OF_INTERRUPTIONS", "CONTACT_DURATION", "AGENT_INTERACTION_DURATION", "CUSTOMER_HOLD_TIME", "LONGEST_HOLD_DURATION", "NUMBER_OF_HOLDS", "AGENT_INTERACTION_AND_HOLD_DURATION"
     #   resp.evaluation_form.items[0].question.question_type_properties.numeric.automation.answer_source.source_type #=> String, one of "CONTACT_LENS_DATA", "GEN_AI"
     #   resp.evaluation_form.items[0].question.question_type_properties.single_select.options #=> Array
@@ -8332,6 +8418,8 @@ module Aws::Connect
     #   resp.evaluation_form.items[0].question.question_type_properties.single_select.options[0].score #=> Integer
     #   resp.evaluation_form.items[0].question.question_type_properties.single_select.options[0].automatic_fail #=> Boolean
     #   resp.evaluation_form.items[0].question.question_type_properties.single_select.options[0].automatic_fail_configuration.target_section #=> String
+    #   resp.evaluation_form.items[0].question.question_type_properties.single_select.options[0].points_configuration.point_value #=> Integer
+    #   resp.evaluation_form.items[0].question.question_type_properties.single_select.options[0].points_configuration.is_bonus #=> Boolean
     #   resp.evaluation_form.items[0].question.question_type_properties.single_select.display_as #=> String, one of "DROPDOWN", "RADIO"
     #   resp.evaluation_form.items[0].question.question_type_properties.single_select.automation.options #=> Array
     #   resp.evaluation_form.items[0].question.question_type_properties.single_select.automation.options[0].rule_category.category #=> String
@@ -8343,6 +8431,11 @@ module Aws::Connect
     #   resp.evaluation_form.items[0].question.question_type_properties.multi_select.options #=> Array
     #   resp.evaluation_form.items[0].question.question_type_properties.multi_select.options[0].ref_id #=> String
     #   resp.evaluation_form.items[0].question.question_type_properties.multi_select.options[0].text #=> String
+    #   resp.evaluation_form.items[0].question.question_type_properties.multi_select.options[0].score #=> Integer
+    #   resp.evaluation_form.items[0].question.question_type_properties.multi_select.options[0].automatic_fail #=> Boolean
+    #   resp.evaluation_form.items[0].question.question_type_properties.multi_select.options[0].automatic_fail_configuration.target_section #=> String
+    #   resp.evaluation_form.items[0].question.question_type_properties.multi_select.options[0].points_configuration.point_value #=> Integer
+    #   resp.evaluation_form.items[0].question.question_type_properties.multi_select.options[0].points_configuration.is_bonus #=> Boolean
     #   resp.evaluation_form.items[0].question.question_type_properties.multi_select.display_as #=> String, one of "DROPDOWN", "CHECKBOX"
     #   resp.evaluation_form.items[0].question.question_type_properties.multi_select.automation.options #=> Array
     #   resp.evaluation_form.items[0].question.question_type_properties.multi_select.automation.options[0].rule_category.category #=> String
@@ -8364,8 +8457,20 @@ module Aws::Connect
     #   resp.evaluation_form.items[0].question.enablement.action #=> String, one of "DISABLE", "ENABLE"
     #   resp.evaluation_form.items[0].question.enablement.default_action #=> String, one of "DISABLE", "ENABLE"
     #   resp.evaluation_form.items[0].question.weight #=> Float
-    #   resp.evaluation_form.scoring_strategy.mode #=> String, one of "QUESTION_ONLY", "SECTION_ONLY"
+    #   resp.evaluation_form.items[0].question.scoring_configuration.points_configuration.max_point_value #=> Integer
+    #   resp.evaluation_form.items[0].question.scoring_configuration.points_configuration.min_point_value #=> Integer
+    #   resp.evaluation_form.items[0].question.scoring_configuration.points_configuration.is_bonus #=> Boolean
+    #   resp.evaluation_form.items[0].question.scoring_configuration.is_excluded_from_scoring #=> Boolean
+    #   resp.evaluation_form.items[0].question.scoring_configuration.score_thresholds #=> Array
+    #   resp.evaluation_form.items[0].question.scoring_configuration.score_thresholds[0].performance_category #=> String, one of "NEEDS_IMPROVEMENT", "EXCEEDS_EXPECTATIONS"
+    #   resp.evaluation_form.items[0].question.scoring_configuration.score_thresholds[0].min_score_percentage #=> Float
+    #   resp.evaluation_form.items[0].question.scoring_configuration.score_thresholds[0].max_score_percentage #=> Float
+    #   resp.evaluation_form.scoring_strategy.mode #=> String, one of "QUESTION_ONLY", "SECTION_ONLY", "POINTS_BASED"
     #   resp.evaluation_form.scoring_strategy.status #=> String, one of "ENABLED", "DISABLED"
+    #   resp.evaluation_form.scoring_strategy.score_thresholds #=> Array
+    #   resp.evaluation_form.scoring_strategy.score_thresholds[0].performance_category #=> String, one of "NEEDS_IMPROVEMENT", "EXCEEDS_EXPECTATIONS"
+    #   resp.evaluation_form.scoring_strategy.score_thresholds[0].min_score_percentage #=> Float
+    #   resp.evaluation_form.scoring_strategy.score_thresholds[0].max_score_percentage #=> Float
     #   resp.evaluation_form.created_time #=> Time
     #   resp.evaluation_form.created_by #=> String
     #   resp.evaluation_form.last_modified_time #=> Time
@@ -8379,6 +8484,8 @@ module Aws::Connect
     #   resp.evaluation_form.tags["TagKey"] #=> String
     #   resp.evaluation_form.target_configuration.contact_interaction_type #=> String, one of "AGENT", "AUTOMATED", "CUSTOMER"
     #   resp.evaluation_form.language_configuration.form_language #=> String, one of "de-DE", "en-US", "es-ES", "fr-FR", "it-IT", "pt-BR", "ja-JP", "ko-KR", "zh-CN"
+    #   resp.evaluation_form.latest_validation_status #=> String, one of "IN_PROGRESS", "COMPLETED", "FAILED"
+    #   resp.evaluation_form.last_validation_time #=> Time
     #
     # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/DescribeEvaluationForm AWS API Documentation
     #
@@ -11466,6 +11573,74 @@ module Aws::Connect
       req.send_request(options)
     end
 
+    # Retrieves the status and results of a validation process started by
+    # [StartEvaluationFormValidation][1]. Returns the current execution
+    # status (`IN_PROGRESS`, `COMPLETED`, or `FAILED`), the validated form
+    # version, and when completed, a list of findings that identify
+    # structural issues and quality improvements for the evaluation form,
+    # and may include suggested fixes. If the validation failed, a reason is
+    # provided indicating the cause of the failure.
+    #
+    #
+    #
+    # [1]: https://docs.aws.amazon.com/connect/latest/APIReference/API_StartEvaluationFormValidation.html
+    #
+    # @option params [required, String] :instance_id
+    #   The identifier of the Connect Customer instance. You can [find the
+    #   instance ID][1] in the Amazon Resource Name (ARN) of the instance.
+    #
+    #
+    #
+    #   [1]: https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html
+    #
+    # @option params [required, String] :evaluation_form_id
+    #   The unique identifier for the evaluation form.
+    #
+    # @option params [Integer] :evaluation_form_version
+    #   The version of the evaluation form to retrieve validation results for.
+    #
+    # @return [Types::GetEvaluationFormValidationResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
+    #
+    #   * {Types::GetEvaluationFormValidationResponse#status #status} => String
+    #   * {Types::GetEvaluationFormValidationResponse#failure_reason #failure_reason} => String
+    #   * {Types::GetEvaluationFormValidationResponse#evaluation_form_id #evaluation_form_id} => String
+    #   * {Types::GetEvaluationFormValidationResponse#evaluation_form_version #evaluation_form_version} => Integer
+    #   * {Types::GetEvaluationFormValidationResponse#started_time #started_time} => Time
+    #   * {Types::GetEvaluationFormValidationResponse#findings #findings} => Array<Types::EvaluationFormValidationFinding>
+    #
+    # @example Request syntax with placeholder values
+    #
+    #   resp = client.get_evaluation_form_validation({
+    #     instance_id: "InstanceId", # required
+    #     evaluation_form_id: "ResourceId", # required
+    #     evaluation_form_version: 1,
+    #   })
+    #
+    # @example Response structure
+    #
+    #   resp.status #=> String, one of "IN_PROGRESS", "COMPLETED", "FAILED"
+    #   resp.failure_reason #=> String
+    #   resp.evaluation_form_id #=> String
+    #   resp.evaluation_form_version #=> Integer
+    #   resp.started_time #=> Time
+    #   resp.findings #=> Array
+    #   resp.findings[0].issue_code #=> String
+    #   resp.findings[0].items #=> Array
+    #   resp.findings[0].items[0].ref_id #=> String
+    #   resp.findings[0].items[0].property #=> String
+    #   resp.findings[0].description #=> String
+    #   resp.findings[0].suggestion #=> String
+    #   resp.findings[0].severity #=> String, one of "WARNING", "ERROR"
+    #
+    # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/GetEvaluationFormValidation AWS API Documentation
+    #
+    # @overload get_evaluation_form_validation(params = {})
+    # @param [Hash] params ({})
+    def get_evaluation_form_validation(params = {}, options = {})
+      req = build_request(:get_evaluation_form_validation, params)
+      req.send_request(options)
+    end
+
     # Supports SAML sign-in for Connect Customer. Retrieves a token for
     # federation. The token is for the Connect Customer user which
     # corresponds to the IAM credentials that were used to invoke this
@@ -12083,13 +12258,17 @@ module Aws::Connect
     #
     #   The following are valid filter keys for a `GetMetricDataV2` request:
     #
-    #   `AGENT` \| `AGENT_HIERARCHY_LEVEL_ONE` \| `AGENT_HIERARCHY_LEVEL_TWO`
-    #   \| `AGENT_HIERARCHY_LEVEL_THREE` \| `AGENT_HIERARCHY_LEVEL_FOUR` \|
-    #   `AGENT_HIERARCHY_LEVEL_FIVE` \| `ANSWERING_MACHINE_DETECTION_STATUS`
-    #   \| `BOT_ALIAS` \| `BOT_ID` \| `BOT_INTENT_NAME` \| `BOT_LOCALE` \|
-    #   `BOT_VERSION` \| `CAMPAIGN` \| `CAMPAIGN_DELIVERY_EVENT_TYPE` \|
-    #   `CAMPAIGN_EXCLUDED_EVENT_TYPE` \| `CASE_STATUS` \| `CASE_TEMPLATE_ARN`
-    #   \| `CHANNEL` \| `contact/segmentAttributes/connect:Subtype` \|
+    #   `AGENT` \| `AI_AGENT` \| `AI_AGENT_ID` \| `AI_AGENT_NAME` \|
+    #   `AI_AGENT_TYPE` \| `AI_PROMPT` \| `AI_PROMPT_ID` \| `AI_PROMPT_NAME`
+    #   \| `AI_PROMPT_TYPE` \| `AI_TOOL_ID` \| `AI_TOOL_NAME` \|
+    #   `AI_TOOL_TYPE` \| `AI_USE_CASE` \| `AGENT_HIERARCHY_LEVEL_ONE` \|
+    #   `AGENT_HIERARCHY_LEVEL_TWO` \| `AGENT_HIERARCHY_LEVEL_THREE` \|
+    #   `AGENT_HIERARCHY_LEVEL_FOUR` \| `AGENT_HIERARCHY_LEVEL_FIVE` \|
+    #   `ANSWERING_MACHINE_DETECTION_STATUS` \| `BOT_ALIAS` \| `BOT_ID` \|
+    #   `BOT_INTENT_NAME` \| `BOT_LOCALE` \| `BOT_VERSION` \| `CAMPAIGN` \|
+    #   `CAMPAIGN_DELIVERY_EVENT_TYPE` \| `CAMPAIGN_EXCLUDED_EVENT_TYPE` \|
+    #   `CASE_STATUS` \| `CASE_TEMPLATE_ARN` \| `CHANNEL` \|
+    #   `contact/segmentAttributes/connect:Subtype` \|
     #   `contact/segmentAttributes/connect:ValidationTestType` \|
     #   `DISCONNECT_REASON` \| `EVALUATION_FORM` \| `EVALUATION_QUESTION` \|
     #   `EVALUATION_SECTION` \| `EVALUATION_SOURCE` \| `EVALUATOR_ID` \|
@@ -12098,9 +12277,10 @@ module Aws::Connect
     #   `FLOWS_NEXT_RESOURCE_QUEUE_ID` \| `FLOWS_OUTCOME_TYPE` \|
     #   `FLOWS_RESOURCE_ID` \| `FORM_VERSION` \| `INITIATING_FLOW` \|
     #   `INITIATION_METHOD` \| `INVOKING_RESOURCE_PUBLISHED_TIMESTAMP` \|
-    #   `INVOKING_RESOURCE_TYPE` \| `PARENT_FLOWS_RESOURCE_ID` \|
-    #   `Q_CONNECT_ENABLED` \| `QUEUE` \| `RESOURCE_PUBLISHED_TIMESTAMP` \|
-    #   `ROUTING_PROFILE` \| `ROUTING_STEP_EXPRESSION` \| `TEST_CASE` \|
+    #   `INVOKING_RESOURCE_TYPE` \| `KNOWLEDGE_BASE_NAME` \|
+    #   `PARENT_FLOWS_RESOURCE_ID` \| `Q_CONNECT_ENABLED` \| `QUEUE` \|
+    #   `RESOURCE_PUBLISHED_TIMESTAMP` \| `ROUTING_PROFILE` \|
+    #   `ROUTING_STEP_EXPRESSION` \| `SESSION_ID` \| `TEST_CASE` \|
     #   `TEST_CASE_EXECUTION_FAILURE_REASON` \| `TEST_CASE_EXECUTION_RESULT`
     #   \| `TEST_CASE_EXECUTION_STATE`
     #
@@ -12135,9 +12315,9 @@ module Aws::Connect
     #     for the `contact/segmentAttributes/connect:Subtype` filter key.
     #
     #   * `ROUTING_STEP_EXPRESSION` accepts a filter value up to 3,000
-    #     characters in length. This filter is case-sensitive and
-    #     order-sensitive. JSON string fields must be sorted in ascending
-    #     order, and JSON array order must be preserved.
+    #     characters in length. Filter values are case-sensitive. JSON object
+    #     key order and whitespace may be arbitrary; array order and tree
+    #     structure must be preserved.
     #
     #   * TRUE and FALSE are the only valid filter values for the
     #     `Q_CONNECT_ENABLED` filter key.
@@ -12171,24 +12351,35 @@ module Aws::Connect
     #
     #   If no grouping is specified, a summary of all metrics is returned.
     #
-    #   Valid grouping keys: `AGENT` \| `AGENT_HIERARCHY_LEVEL_ONE` \|
-    #   `AGENT_HIERARCHY_LEVEL_TWO` \| `AGENT_HIERARCHY_LEVEL_THREE` \|
-    #   `AGENT_HIERARCHY_LEVEL_FOUR` \| `AGENT_HIERARCHY_LEVEL_FIVE` \|
-    #   `ANSWERING_MACHINE_DETECTION_STATUS` \| `BOT_ID` \| `BOT_ALIAS` \|
-    #   `BOT_VERSION` \| `BOT_LOCALE` \| `BOT_INTENT_NAME` \| `CAMPAIGN` \|
-    #   `CAMPAIGN_DELIVERY_EVENT_TYPE` \| `CAMPAIGN_EXCLUDED_EVENT_TYPE` \|
-    #   `CAMPAIGN_EXECUTION_TIMESTAMP` \| `CASE_TEMPLATE_ARN` \| `CASE_STATUS`
-    #   \| `CHANNEL` \| `contact/segmentAttributes/connect:Subtype` \|
-    #   `DISCONNECT_REASON` \| `EVALUATION_FORM` \| `EVALUATION_SECTION` \|
-    #   `EVALUATION_QUESTION` \| `EVALUATION_SOURCE` \| `EVALUATOR_ID` \|
-    #   `FLOWS_RESOURCE_ID` \| `FLOWS_MODULE_RESOURCE_ID` \| `FLOW_ACTION_ID`
-    #   \| `FLOW_TYPE` \| `FLOWS_OUTCOME_TYPE` \| `FORM_VERSION` \|
-    #   `INITIATION_METHOD` \| `INVOKING_RESOURCE_PUBLISHED_TIMESTAMP` \|
-    #   `INVOKING_RESOURCE_TYPE` \| `PARENT_FLOWS_RESOURCE_ID` \|
-    #   `Q_CONNECT_ENABLED` \| `QUEUE` \| `RESOURCE_PUBLISHED_TIMESTAMP` \|
-    #   `ROUTING_PROFILE` \| `ROUTING_STEP_EXPRESSION` \| `TEST_CASE` \|
+    #   Valid grouping keys: `AGENT` \| `AI_AGENT` \| `AI_AGENT_ID` \|
+    #   `AI_AGENT_NAME` \| `AI_AGENT_NAME_VERSION` \| `AI_AGENT_TYPE` \|
+    #   `AI_PROMPT` \| `AI_PROMPT_ID` \| `AI_PROMPT_NAME` \|
+    #   `AI_PROMPT_NAME_VERSION` \| `AI_PROMPT_TYPE` \| `AI_TOOL_ID` \|
+    #   `AI_TOOL_NAME` \| `AI_TOOL_TYPE` \| `AI_USE_CASE` \|
+    #   `AGENT_HIERARCHY_LEVEL_ONE` \| `AGENT_HIERARCHY_LEVEL_TWO` \|
+    #   `AGENT_HIERARCHY_LEVEL_THREE` \| `AGENT_HIERARCHY_LEVEL_FOUR` \|
+    #   `AGENT_HIERARCHY_LEVEL_FIVE` \| `ANSWERING_MACHINE_DETECTION_STATUS`
+    #   \| `BOT_ID` \| `BOT_ALIAS` \| `BOT_VERSION` \| `BOT_LOCALE` \|
+    #   `BOT_INTENT_NAME` \| `CAMPAIGN` \| `CAMPAIGN_DELIVERY_EVENT_TYPE` \|
+    #   `CAMPAIGN_EXCLUDED_EVENT_TYPE` \| `CAMPAIGN_EXECUTION_TIMESTAMP` \|
+    #   `CASE_TEMPLATE_ARN` \| `CASE_STATUS` \| `CHANNEL` \|
+    #   `contact/segmentAttributes/connect:Subtype` \| `DISCONNECT_REASON` \|
+    #   `EVALUATION_FORM` \| `EVALUATION_SECTION` \| `EVALUATION_QUESTION` \|
+    #   `EVALUATION_SOURCE` \| `EVALUATOR_ID` \| `FLOWS_RESOURCE_ID` \|
+    #   `FLOWS_MODULE_RESOURCE_ID` \| `FLOW_ACTION_ID` \| `FLOW_TYPE` \|
+    #   `FLOWS_OUTCOME_TYPE` \| `FORM_VERSION` \| `INITIATION_METHOD` \|
+    #   `INVOKING_RESOURCE_PUBLISHED_TIMESTAMP` \| `INVOKING_RESOURCE_TYPE` \|
+    #   `KNOWLEDGE_ARTICLE_NAME` \| `KNOWLEDGE_BASE_NAME` \|
+    #   `PARENT_FLOWS_RESOURCE_ID` \| `Q_CONNECT_ENABLED` \| `QUEUE` \|
+    #   `RESOURCE_PUBLISHED_TIMESTAMP` \| `ROUTING_PROFILE` \|
+    #   `ROUTING_STEP_EXPRESSION` \| `SESSION_ID` \| `TEST_CASE` \|
     #   `TEST_CASE_EXECUTION_FAILURE_REASON` \| `TEST_CASE_INVOCATION_METHOD`
     #
+    #   <note markdown="1"> `AI_AGENT_NAME_VERSION`, `AI_PROMPT_NAME_VERSION`, and
+    #   `KNOWLEDGE_ARTICLE_NAME` are valid groupings but not valid filters.
+    #
+    #    </note>
+    #
     #   API, SCHEDULE, and EVENT are the only valid filterValues for
     #   TEST\_CASE\_INVOCATION\_METHOD.
     #
@@ -12532,8 +12723,8 @@ module Aws::Connect
     #   : Unit: Seconds
     #
     #     Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
-    #     Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype,
-    #     RoutingStepExpression
+    #     Agent Hierarchy, AI Use Case, Feature,
+    #     contact/segmentAttributes/connect:Subtype, RoutingStepExpression
     #
     #     UI name: [Average handle time][31]
     #
@@ -12554,8 +12745,8 @@ module Aws::Connect
     #
     #   : Unit: Percent
     #
-    #     Valid groupings and filters: AI Use Case, Channel, Queue, Routing
-    #     Profile
+    #     Valid groupings and filters: AI Agent ID, AI Agent Name, AI Agent
+    #     Type, AI Use Case, Channel, Queue, Routing Profile
     #
     #     UI name: [AI Handoff Rate][33]
     #
@@ -12563,10 +12754,10 @@ module Aws::Connect
     #
     #   : Unit: Count
     #
-    #     Valid groupings and filters: AI Use Case, Channel, Queue, Routing
-    #     Profile
+    #     Valid groupings and filters: AI Agent ID, AI Agent Name, AI Agent
+    #     Type, AI Use Case, Channel, Queue, Routing Profile
     #
-    #     UI name: [AI Handoffs][34]
+    #     UI name: [AI Handoff Count][34]
     #
     #   AI\_AGENT\_INVOCATION\_SUCCESS
     #
@@ -12601,7 +12792,35 @@ module Aws::Connect
     #     Valid groupings and filters: AI Agent, AI Agent Name, AI Agent Type,
     #     AI Agent Name Version, AI Use Case, Channel, Queue, Routing Profile
     #
-    #     UI name: [AI Agent Invocations][37]
+    #     UI name: [AI Agent Invocation Count][37]
+    #
+    #     <note markdown="1"> AI Agent Name Version is not a valid filter but a valid grouping.
+    #
+    #      </note>
+    #
+    #   AI\_AGENT\_RESPONSE\_HELPFUL
+    #
+    #   : Unit: Count
+    #
+    #     Valid groupings and filters: AI Agent, AI Agent ID, AI Agent Name,
+    #     AI Agent Name Version, AI Agent Type, AI Use Case, Channel, Queue,
+    #     Routing Profile
+    #
+    #     UI name: [AI Agent Response Helpful][38]
+    #
+    #     <note markdown="1"> AI Agent Name Version is not a valid filter but a valid grouping.
+    #
+    #      </note>
+    #
+    #   AI\_AGENT\_RESPONSE\_NOT\_HELPFUL
+    #
+    #   : Unit: Count
+    #
+    #     Valid groupings and filters: AI Agent, AI Agent ID, AI Agent Name,
+    #     AI Agent Name Version, AI Agent Type, AI Use Case, Channel, Queue,
+    #     Routing Profile
+    #
+    #     UI name: [AI Agent Response Not Helpful][39]
     #
     #     <note markdown="1"> AI Agent Name Version is not a valid filter but a valid grouping.
     #
@@ -12611,19 +12830,19 @@ module Aws::Connect
     #
     #   : Unit: Percent
     #
-    #     Valid groupings and filters: AI Use Case, Channel, Queue, Routing
-    #     Profile
+    #     Valid groupings and filters: AI Agent ID, AI Agent Name, AI Agent
+    #     Type, AI Use Case, Channel, Queue, Routing Profile
     #
-    #     UI name: [AI Response Completion Rate][38]
+    #     UI name: [AI Response Completion Rate][40]
     #
     #   AI\_INVOLVED\_CONTACTS
     #
     #   : Unit: Count
     #
-    #     Valid groupings and filters: AI Use Case, Channel, Queue, Routing
-    #     Profile
+    #     Valid groupings and filters: AI Agent ID, AI Agent Name, AI Agent
+    #     Type, AI Use Case, Channel, Queue, Routing Profile
     #
-    #     UI name: [AI Involved Contacts][39]
+    #     UI name: [AI Involved Contacts][41]
     #
     #   AI\_PROMPT\_INVOCATION\_SUCCESS
     #
@@ -12633,7 +12852,7 @@ module Aws::Connect
     #     Version, AI Agent Type, AI Prompt, AI Prompt ID, AI Prompt Name, AI
     #     Prompt Type, AI Use Case, Channel, Queue, Routing Profile
     #
-    #     UI name: [AI Prompt Invocation Success][40]
+    #     UI name: [AI Prompt Invocation Success][42]
     #
     #     <note markdown="1"> AI Agent Name Version is not a valid filter but a valid grouping.
     #
@@ -12647,7 +12866,7 @@ module Aws::Connect
     #     Version, AI Agent Type, AI Prompt, AI Prompt ID, AI Prompt Name, AI
     #     Prompt Type, AI Use Case, Channel, Queue, Routing Profile
     #
-    #     UI name: [AI Prompt Invocation Success Rate][41]
+    #     UI name: [AI Prompt Invocation Success Rate][43]
     #
     #     <note markdown="1"> AI Agent Name Version is not a valid filter but a valid grouping.
     #
@@ -12661,7 +12880,7 @@ module Aws::Connect
     #     Version, AI Agent Type, AI Prompt, AI Prompt ID, AI Prompt Name, AI
     #     Prompt Type, AI Use Case, Channel, Queue, Routing Profile
     #
-    #     UI name: [AI Prompt Invocations][42]
+    #     UI name: [AI Prompt Invocations][44]
     #
     #     <note markdown="1"> AI Agent Name Version is not a valid filter but a valid grouping.
     #
@@ -12675,7 +12894,7 @@ module Aws::Connect
     #     Version, AI Agent Type, AI Tool ID, AI Tool Name, AI Tool Type, AI
     #     Use Case, Channel, Queue, Routing Profile
     #
-    #     UI name: [AI Tool Invocation Success][43]
+    #     UI name: [AI Tool Invocation Success][45]
     #
     #     <note markdown="1"> AI Agent Name Version is not a valid filter but a valid grouping.
     #
@@ -12689,7 +12908,7 @@ module Aws::Connect
     #     Version, AI Agent Type, AI Tool ID, AI Tool Name, AI Tool Type, AI
     #     Use Case, Channel, Queue, Routing Profile
     #
-    #     UI name: [AI Tool Invocation Success Rate][44]
+    #     UI name: [AI Tool Invocation Success Rate][46]
     #
     #     <note markdown="1"> AI Agent Name Version is not a valid filter but a valid grouping.
     #
@@ -12703,7 +12922,7 @@ module Aws::Connect
     #     Version, AI Agent Type, AI Tool ID, AI Tool Name, AI Tool Type, AI
     #     Use Case, Channel, Queue, Routing Profile
     #
-    #     UI name: [AI Tool Invocations][45]
+    #     UI name: [AI Tool Invocations][47]
     #
     #     <note markdown="1"> AI Agent Name Version is not a valid filter but a valid grouping.
     #
@@ -12716,7 +12935,7 @@ module Aws::Connect
     #     Valid groupings and filters: AI Agent, AI Agent Name, AI Agent Name
     #     Version, AI Agent Type, AI Use Case, Channel, Queue, Routing Profile
     #
-    #     UI name: [Average AI Agent Conversation Turns][46]
+    #     UI name: [Average AI Agent Conversation Turns][48]
     #
     #     <note markdown="1"> AI Agent Name Version is not a valid filter but a valid grouping.
     #
@@ -12726,10 +12945,10 @@ module Aws::Connect
     #
     #   : Unit: Count
     #
-    #     Valid groupings and filters: AI Use Case, Channel, Queue, Routing
-    #     Profile
+    #     Valid groupings and filters: AI Agent ID, AI Agent Name, AI Agent
+    #     Type, AI Use Case, Channel, Queue, Routing Profile
     #
-    #     UI name: [Average AI Conversation Turns][47]
+    #     UI name: [Average AI Conversation Turns][49]
     #
     #   AVG\_AI\_PROMPT\_INVOCATION\_LATENCY
     #
@@ -12739,7 +12958,7 @@ module Aws::Connect
     #     Version, AI Agent Type, AI Prompt, AI Prompt ID, AI Prompt Name, AI
     #     Prompt Type, AI Use Case, Channel, Queue, Routing Profile
     #
-    #     UI name: [Average AI Prompt Invocation Latency][48]
+    #     UI name: [Average AI Prompt Invocation Latency][50]
     #
     #     <note markdown="1"> AI Agent Name Version is not a valid filter but a valid grouping.
     #
@@ -12753,12 +12972,81 @@ module Aws::Connect
     #     Version, AI Agent Type, AI Tool ID, AI Tool Name, AI Tool Type, AI
     #     Use Case, Channel, Queue, Routing Profile
     #
-    #     UI name: [Average AI Tool Invocation Latency][49]
+    #     UI name: [Average AI Tool Invocation Latency][51]
+    #
+    #     <note markdown="1"> AI Agent Name Version is not a valid filter but a valid grouping.
+    #
+    #      </note>
+    #
+    #   AI\_TOOL\_PARAMETER\_ACCURACY
+    #
+    #   : Unit: Double
+    #
+    #     Valid groupings and filters: AI Agent, AI Agent ID, AI Agent Name,
+    #     AI Agent Name Version, AI Agent Type, AI Tool ID, AI Tool Name, AI
+    #     Tool Type, AI Use Case, Channel, Queue, Routing Profile
+    #
+    #     UI name: [AI Tool Parameter Accuracy][52]
+    #
+    #     <note markdown="1"> AI Agent Name Version is not a valid filter but a valid grouping.
+    #
+    #      </note>
+    #
+    #   AI\_TOOL\_SELECTION\_ACCURACY
+    #
+    #   : Unit: Double
+    #
+    #     Valid groupings and filters: AI Agent, AI Agent ID, AI Agent Name,
+    #     AI Agent Name Version, AI Agent Type, AI Tool ID, AI Tool Name, AI
+    #     Tool Type, AI Use Case, Channel, Queue, Routing Profile
+    #
+    #     UI name: [AI Tool Selection Accuracy][53]
     #
     #     <note markdown="1"> AI Agent Name Version is not a valid filter but a valid grouping.
     #
     #      </note>
     #
+    #   AI\_TOOL\_UTILIZATION\_ACCURACY
+    #
+    #   : Unit: Double
+    #
+    #     Valid groupings and filters: AI Agent, AI Agent ID, AI Agent Name,
+    #     AI Agent Name Version, AI Agent Type, AI Tool ID, AI Tool Name, AI
+    #     Tool Type, AI Use Case, Channel, Queue, Routing Profile, Session ID
+    #
+    #     UI name: [AI Tool Utilization Accuracy][54]
+    #
+    #     <note markdown="1"> AI Agent Name Version is not a valid filter but a valid grouping.
+    #
+    #      </note>
+    #
+    #   COMPLETENESS\_SCORE
+    #
+    #   : Unit: Double
+    #
+    #     Valid groupings and filters: AI Agent ID, AI Agent Name, AI Agent
+    #     Type, AI Use Case, Channel, Queue, Routing Profile, Session ID
+    #
+    #     UI name: [Completeness Score][55]
+    #
+    #   FAITHFULNESS\_SCORE
+    #
+    #   : Unit: Double
+    #
+    #     Valid groupings and filters: AI Agent ID, AI Agent Name, AI Agent
+    #     Type, AI Use Case, Channel, Queue, Routing Profile, Session ID
+    #
+    #     UI name: [Faithfulness Score][56]
+    #
+    #   GOAL\_SUCCESS\_RATE
+    #
+    #   : Unit: Double
+    #
+    #     Valid groupings and filters: AI Agent ID, AI Agent Name, AI Agent
+    #     Type, AI Use Case, Channel, Queue, Routing Profile, Session ID
+    #
+    #     UI name: [Goal Success Rate][57]
+    #
     #   KNOWLEDGE\_CONTENT\_REFERENCES
     #
     #   : Unit: Count
@@ -12766,52 +13054,52 @@ module Aws::Connect
     #     Valid groupings and filters: AI Agent, AI Agent Name, AI Agent Type,
     #     AI Use Case, Channel, Knowledge Base Name, Queue, Routing Profile
     #
-    #     UI name: [Knowledge Content References][50]
+    #     UI name: [Knowledge Content References][58]
     #
     #   PROACTIVE\_INTENT\_ENGAGEMENT\_RATE
     #
     #   : Unit: Percent
     #
-    #     Valid groupings and filters: AI Use Case, Channel, Queue, Routing
-    #     Profile
+    #     Valid groupings and filters: AI Agent ID, AI Agent Name, AI Agent
+    #     Type, AI Use Case, Channel, Queue, Routing Profile
     #
-    #     UI name: [Proactive Intent Engagement Rate][51]
+    #     UI name: [Proactive Intent Engagement Rate][59]
     #
     #   PROACTIVE\_INTENT\_RESPONSE\_RATE
     #
     #   : Unit: Percent
     #
-    #     Valid groupings and filters: AI Use Case, Channel, Queue, Routing
-    #     Profile
+    #     Valid groupings and filters: AI Agent ID, AI Agent Name, AI Agent
+    #     Type, AI Use Case, Channel, Queue, Routing Profile
     #
-    #     UI name: [Proactive Intent Response Rate][52]
+    #     UI name: [Proactive Intent Response Rate][60]
     #
     #   PROACTIVE\_INTENTS\_ANSWERED
     #
     #   : Unit: Count
     #
-    #     Valid groupings and filters: AI Use Case, Channel, Queue, Routing
-    #     Profile
+    #     Valid groupings and filters: AI Agent ID, AI Agent Name, AI Agent
+    #     Type, AI Use Case, Channel, Queue, Routing Profile
     #
-    #     UI name: [Proactive Intents Answered][53]
+    #     UI name: [Proactive Intents Answered][61]
     #
     #   PROACTIVE\_INTENTS\_DETECTED
     #
     #   : Unit: Count
     #
-    #     Valid groupings and filters: AI Use Case, Channel, Queue, Routing
-    #     Profile
+    #     Valid groupings and filters: AI Agent ID, AI Agent Name, AI Agent
+    #     Type, AI Use Case, Channel, Queue, Routing Profile
     #
-    #     UI name: [Proactive Intents Detected][54]
+    #     UI name: [Proactive Intents Detected][62]
     #
     #   PROACTIVE\_INTENTS\_ENGAGED
     #
     #   : Unit: Count
     #
-    #     Valid groupings and filters: AI Use Case, Channel, Queue, Routing
-    #     Profile
+    #     Valid groupings and filters: AI Agent ID, AI Agent Name, AI Agent
+    #     Type, AI Use Case, Channel, Queue, Routing Profile
     #
-    #     UI name: [Proactive Intents Engaged][55]
+    #     UI name: [Proactive Intents Engaged][63]
     #
     #   AVG\_HOLD\_TIME
     #
@@ -12821,7 +13109,7 @@ module Aws::Connect
     #     Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype,
     #     Q in Connect
     #
-    #     UI name: [Average customer hold time][56]
+    #     UI name: [Average customer hold time][64]
     #
     #     <note markdown="1"> Feature is a valid filter but not a valid grouping.
     #
@@ -12835,7 +13123,7 @@ module Aws::Connect
     #     Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in
     #     Connect
     #
-    #     UI name: [Average customer hold time all contacts][57]
+    #     UI name: [Average customer hold time all contacts][65]
     #
     #   AVG\_HOLDS
     #
@@ -12845,7 +13133,7 @@ module Aws::Connect
     #     Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype,
     #     Q in Connect
     #
-    #     UI name: [Average holds][58]
+    #     UI name: [Average holds][66]
     #
     #     <note markdown="1"> Feature is a valid filter but not a valid grouping.
     #
@@ -12859,7 +13147,7 @@ module Aws::Connect
     #     Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in
     #     Connect
     #
-    #     UI name: [Average agent interaction and customer hold time][59]
+    #     UI name: [Average agent interaction and customer hold time][67]
     #
     #   AVG\_INTERACTION\_TIME
     #
@@ -12870,7 +13158,7 @@ module Aws::Connect
     #     Valid groupings and filters: Queue, Channel, Routing Profile,
     #     Feature, contact/segmentAttributes/connect:Subtype, Q in Connect
     #
-    #     UI name: [Average agent interaction time][60]
+    #     UI name: [Average agent interaction time][68]
     #
     #     <note markdown="1"> Feature is a valid filter but not a valid grouping.
     #
@@ -12887,7 +13175,7 @@ module Aws::Connect
     #     Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in
     #     Connect
     #
-    #     UI name: [Average agent interruptions][61]
+    #     UI name: [Average agent interruptions][69]
     #
     #   AVG\_INTERRUPTION\_TIME\_AGENT
     #
@@ -12900,7 +13188,7 @@ module Aws::Connect
     #     Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in
     #     Connect
     #
-    #     UI name: [Average agent interruption time][62]
+    #     UI name: [Average agent interruption time][70]
     #
     #   AVG\_MESSAGE\_LENGTH\_AGENT
     #
@@ -12911,7 +13199,7 @@ module Aws::Connect
     #     Feature, RoutingStepExpression, Initiation method, Routing Profile,
     #     Queue, Q in Connect
     #
-    #     UI name: [Average agent message length][63]
+    #     UI name: [Average agent message length][71]
     #
     #   AVG\_MESSAGE\_LENGTH\_CUSTOMER
     #
@@ -12922,7 +13210,7 @@ module Aws::Connect
     #     Feature, RoutingStepExpression, Initiation method, Routing Profile,
     #     Queue, Q in Connect
     #
-    #     UI name: [Average customer message length][64]
+    #     UI name: [Average customer message length][72]
     #
     #   AVG\_MESSAGES
     #
@@ -12933,7 +13221,7 @@ module Aws::Connect
     #     Feature, RoutingStepExpression, Initiation method, Routing Profile,
     #     Queue, Q in Connect
     #
-    #     UI name: [Average messages][65]
+    #     UI name: [Average messages][73]
     #
     #   AVG\_MESSAGES\_AGENT
     #
@@ -12944,7 +13232,7 @@ module Aws::Connect
     #     Feature, RoutingStepExpression, Initiation method, Routing Profile,
     #     Queue, Q in Connect
     #
-    #     UI name: [Average agent messages][66]
+    #     UI name: [Average agent messages][74]
     #
     #   AVG\_MESSAGES\_BOT
     #
@@ -12955,7 +13243,7 @@ module Aws::Connect
     #     Feature, RoutingStepExpression, Initiation method, Routing Profile,
     #     Queue, Q in Connect
     #
-    #     UI name: [Average bot messages][67]
+    #     UI name: [Average bot messages][75]
     #
     #   AVG\_MESSAGES\_CUSTOMER
     #
@@ -12966,7 +13254,7 @@ module Aws::Connect
     #     Feature, RoutingStepExpression, Initiation method, Routing Profile,
     #     Queue, Q in Connect
     #
-    #     UI name: [Average customer messages][68]
+    #     UI name: [Average customer messages][76]
     #
     #   AVG\_NON\_TALK\_TIME
     #
@@ -12979,7 +13267,7 @@ module Aws::Connect
     #     Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in
     #     Connect
     #
-    #     UI name: [Average non-talk time][69]
+    #     UI name: [Average non-talk time][77]
     #
     #   AVG\_QUEUE\_ANSWER\_TIME
     #
@@ -12988,7 +13276,7 @@ module Aws::Connect
     #     Valid groupings and filters: Queue, Channel, Routing Profile,
     #     Feature, contact/segmentAttributes/connect:Subtype, Q in Connect
     #
-    #     UI name: [Average queue answer time][70]
+    #     UI name: [Average queue answer time][78]
     #
     #     Valid metric level filters: `INITIATION_METHOD`, `FEATURE`,
     #     `DISCONNECT_REASON`
@@ -13005,7 +13293,7 @@ module Aws::Connect
     #     Feature, contact/segmentAttributes/connect:Subtype, Q in Connect,
     #     Agent Hierarchy
     #
-    #     UI name: [Avg. queue answer time - customer first callback][71]
+    #     UI name: [Avg. queue answer time - customer first callback][79]
     #
     #   AVG\_RESPONSE\_TIME\_AGENT
     #
@@ -13016,7 +13304,7 @@ module Aws::Connect
     #     Feature, RoutingStepExpression, Initiation method, Routing Profile,
     #     Queue, Q in Connect
     #
-    #     UI name: [Average agent response time][72]
+    #     UI name: [Average agent response time][80]
     #
     #   AVG\_RESPONSE\_TIME\_CUSTOMER
     #
@@ -13027,7 +13315,7 @@ module Aws::Connect
     #     Feature, RoutingStepExpression, Initiation method, Routing Profile,
     #     Queue, Q in Connect
     #
-    #     UI name: [Average customer response time][73]
+    #     UI name: [Average customer response time][81]
     #
     #   AVG\_RESOLUTION\_TIME
     #
@@ -13036,7 +13324,7 @@ module Aws::Connect
     #     Valid groupings and filters: Queue, Channel, Routing Profile,
     #     contact/segmentAttributes/connect:Subtype, Q in Connect
     #
-    #     UI name: [Average resolution time][74]
+    #     UI name: [Average resolution time][82]
     #
     #   AVG\_TALK\_TIME
     #
@@ -13049,7 +13337,7 @@ module Aws::Connect
     #     Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in
     #     Connect
     #
-    #     UI name: [Average talk time][75]
+    #     UI name: [Average talk time][83]
     #
     #   AVG\_TALK\_TIME\_AGENT
     #
@@ -13062,7 +13350,7 @@ module Aws::Connect
     #     Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in
     #     Connect
     #
-    #     UI name: [Average agent talk time][76]
+    #     UI name: [Average agent talk time][84]
     #
     #   AVG\_TALK\_TIME\_CUSTOMER
     #
@@ -13075,7 +13363,7 @@ module Aws::Connect
     #     Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in
     #     Connect
     #
-    #     UI name: [Average customer talk time][77]
+    #     UI name: [Average customer talk time][85]
     #
     #   AVG\_WAIT\_TIME\_AFTER\_CUSTOMER\_CONNECTION
     #
@@ -13086,7 +13374,7 @@ module Aws::Connect
     #
     #     Valid groupings and filters: Campaign
     #
-    #     UI name: [Average wait time after customer connection][78]
+    #     UI name: [Average wait time after customer connection][86]
     #
     #   AVG\_WAIT\_TIME\_AFTER\_CUSTOMER\_FIRST\_CALLBACK\_CONNECTION
     #
@@ -13097,7 +13385,7 @@ module Aws::Connect
     #     Agent Hierarchy
     #
     #     UI name: [Avg. wait time after customer connection - customer first
-    #     callback][79]
+    #     callback][87]
     #
     #   AVG\_WEIGHTED\_EVALUATION\_SCORE
     #
@@ -13107,7 +13395,7 @@ module Aws::Connect
     #     Evaluation Form Id, Evaluation Section ID, Evaluation Question ID,
     #     Evaluation Source, Form Version, Queue, Routing Profile
     #
-    #     UI name: [Average weighted evaluation score][80]
+    #     UI name: [Average weighted evaluation score][88]
     #
     #   BOT\_CONVERSATIONS\_COMPLETED
     #
@@ -13119,7 +13407,7 @@ module Aws::Connect
     #     Flow type, Flow action ID, Invoking resource published timestamp,
     #     Initiation method, Invoking resource type, Parent flows resource ID
     #
-    #     UI name: [Bot conversations completed][81]
+    #     UI name: [Bot conversations completed][89]
     #
     #   BOT\_INTENTS\_COMPLETED
     #
@@ -13132,7 +13420,7 @@ module Aws::Connect
     #     published timestamp, Initiation method, Invoking resource type,
     #     Parent flows resource ID
     #
-    #     UI name: [Bot intents completed][82]
+    #     UI name: [Bot intents completed][90]
     #
     #   CAMPAIGN\_CONTACTS\_ABANDONED\_AFTER\_X
     #
@@ -13147,7 +13435,7 @@ module Aws::Connect
     #     604800 (inclusive), in seconds. For `Comparison`, you must enter
     #     `GT` (for *Greater than*).
     #
-    #     UI name: [Campaign contacts abandoned after X][83]
+    #     UI name: [Campaign contacts abandoned after X][91]
     #
     #   CAMPAIGN\_CONTACTS\_ABANDONED\_AFTER\_X\_RATE
     #
@@ -13162,7 +13450,7 @@ module Aws::Connect
     #     604800 (inclusive), in seconds. For `Comparison`, you must enter
     #     `GT` (for *Greater than*).
     #
-    #     UI name: [Campaign contacts abandoned after X rate][84]
+    #     UI name: [Campaign contacts abandoned after X rate][92]
     #
     #   CAMPAIGN\_INTERACTIONS
     #
@@ -13175,7 +13463,7 @@ module Aws::Connect
     #
     #     Valid groupings and filters: Campaign
     #
-    #     UI name: [Campaign interactions][85]
+    #     UI name: [Campaign interactions][93]
     #
     #   CAMPAIGN\_PROGRESS\_RATE
     #
@@ -13187,7 +13475,7 @@ module Aws::Connect
     #
     #     Valid groupings and filters: Campaign, Campaign Execution Timestamp
     #
-    #     UI name: [Campaign progress rate][86]
+    #     UI name: [Campaign progress rate][94]
     #
     #   CAMPAIGN\_SEND\_ATTEMPTS
     #
@@ -13198,7 +13486,7 @@ module Aws::Connect
     #     Valid groupings and filters: Campaign, Channel,
     #     contact/segmentAttributes/connect:Subtype
     #
-    #     UI name: [Campaign send attempts][87]
+    #     UI name: [Campaign send attempts][95]
     #
     #   CAMPAIGN\_SEND\_EXCLUSIONS
     #
@@ -13211,7 +13499,7 @@ module Aws::Connect
     #     Valid groupings and filters: Campaign, Campaign Excluded Event Type,
     #     Campaign Execution Timestamp
     #
-    #     UI name: [Campaign send exclusions][88]
+    #     UI name: [Campaign send exclusions][96]
     #
     #   CASES\_CREATED
     #
@@ -13221,7 +13509,7 @@ module Aws::Connect
     #
     #     Valid groupings and filters: CASE\_TEMPLATE\_ARN, CASE\_STATUS
     #
-    #     UI name: [Cases created][89]
+    #     UI name: [Cases created][97]
     #
     #   CONTACTS\_CREATED
     #
@@ -13232,7 +13520,7 @@ module Aws::Connect
     #     Valid groupings and filters: Queue, Channel, Routing Profile,
     #     Feature, contact/segmentAttributes/connect:Subtype, Q in Connect
     #
-    #     UI name: [Contacts created][90]
+    #     UI name: [Contacts created][98]
     #
     #     <note markdown="1"> Feature is a valid filter but not a valid grouping.
     #
@@ -13248,7 +13536,7 @@ module Aws::Connect
     #     Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype,
     #     RoutingStepExpression, Q in Connect
     #
-    #     UI name: [Contacts handled][91]
+    #     UI name: [Contacts handled][99]
     #
     #     <note markdown="1"> Feature is a valid filter but not a valid grouping.
     #
@@ -13263,7 +13551,7 @@ module Aws::Connect
     #     Valid groupings and filters: Queue, Channel, Agent, Agent Hierarchy,
     #     contact/segmentAttributes/connect:Subtype, Q in Connect
     #
-    #     UI name: [Contacts handled (connected to agent timestamp)][92]
+    #     UI name: [Contacts handled (connected to agent timestamp)][100]
     #
     #   CONTACTS\_HOLD\_ABANDONS
     #
@@ -13273,7 +13561,7 @@ module Aws::Connect
     #     Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in
     #     Connect
     #
-    #     UI name: [Contacts hold disconnect][93]
+    #     UI name: [Contacts hold disconnect][101]
     #
     #   CONTACTS\_ON\_HOLD\_AGENT\_DISCONNECT
     #
@@ -13282,7 +13570,7 @@ module Aws::Connect
     #     Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
     #     Agent Hierarchy, Q in Connect
     #
-    #     UI name: [Contacts hold agent disconnect][94]
+    #     UI name: [Contacts hold agent disconnect][102]
     #
     #   CONTACTS\_ON\_HOLD\_CUSTOMER\_DISCONNECT
     #
@@ -13291,7 +13579,7 @@ module Aws::Connect
     #     Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
     #     Agent Hierarchy, Q in Connect
     #
-    #     UI name: [Contacts hold customer disconnect][95]
+    #     UI name: [Contacts hold customer disconnect][103]
     #
     #   CONTACTS\_PUT\_ON\_HOLD
     #
@@ -13300,7 +13588,7 @@ module Aws::Connect
     #     Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
     #     Agent Hierarchy, Q in Connect
     #
-    #     UI name: [Contacts put on hold][96]
+    #     UI name: [Contacts put on hold][104]
     #
     #   CONTACTS\_TRANSFERRED\_OUT\_EXTERNAL
     #
@@ -13309,7 +13597,7 @@ module Aws::Connect
     #     Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
     #     Agent Hierarchy, Q in Connect
     #
-    #     UI name: [Contacts transferred out external][97]
+    #     UI name: [Contacts transferred out external][105]
     #
     #   CONTACTS\_TRANSFERRED\_OUT\_INTERNAL
     #
@@ -13318,7 +13606,7 @@ module Aws::Connect
     #     Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
     #     Agent Hierarchy, Q in Connect
     #
-    #     UI name: [Contacts transferred out internal][98]
+    #     UI name: [Contacts transferred out internal][106]
     #
     #   CONTACTS\_QUEUED
     #
@@ -13328,7 +13616,7 @@ module Aws::Connect
     #     Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in
     #     Connect
     #
-    #     UI name: [Contacts queued][99]
+    #     UI name: [Contacts queued][107]
     #
     #   CONTACTS\_QUEUED\_BY\_ENQUEUE
     #
@@ -13337,7 +13625,7 @@ module Aws::Connect
     #     Valid groupings and filters: Queue, Channel, Agent, Agent Hierarchy,
     #     contact/segmentAttributes/connect:Subtype
     #
-    #     UI name: [Contacts queued (enqueue timestamp)][100]
+    #     UI name: [Contacts queued (enqueue timestamp)][108]
     #
     #   CONTACTS\_REMOVED\_FROM\_QUEUE\_IN\_X
     #
@@ -13350,7 +13638,7 @@ module Aws::Connect
     #     604800 (inclusive), in seconds. For `Comparison`, you can use `LT`
     #     (for "Less than") or `LTE` (for "Less than equal").
     #
-    #     UI name: [Contacts removed from queue in X seconds][101]
+    #     UI name: [Contacts removed from queue in X seconds][109]
     #
     #   CONTACTS\_RESOLVED\_IN\_X
     #
@@ -13363,7 +13651,7 @@ module Aws::Connect
     #     604800 (inclusive), in seconds. For `Comparison`, you can use `LT`
     #     (for "Less than") or `LTE` (for "Less than equal").
     #
-    #     UI name: [Contacts resolved in X][102]
+    #     UI name: [Contacts resolved in X][110]
     #
     #   CONTACTS\_TRANSFERRED\_OUT
     #
@@ -13373,7 +13661,7 @@ module Aws::Connect
     #     Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype,
     #     Q in Connect
     #
-    #     UI name: [Contacts transferred out][103]
+    #     UI name: [Contacts transferred out][111]
     #
     #     <note markdown="1"> Feature is a valid filter but not a valid grouping.
     #
@@ -13387,7 +13675,7 @@ module Aws::Connect
     #     Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in
     #     Connect
     #
-    #     UI name: [Contacts transferred out by agent][104]
+    #     UI name: [Contacts transferred out by agent][112]
     #
     #   CONTACTS\_TRANSFERRED\_OUT\_FROM\_QUEUE
     #
@@ -13397,7 +13685,7 @@ module Aws::Connect
     #     Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in
     #     Connect
     #
-    #     UI name: [Contacts transferred out queue][105]
+    #     UI name: [Contacts transferred out queue][113]
     #
     #   CURRENT\_CASES
     #
@@ -13407,7 +13695,7 @@ module Aws::Connect
     #
     #     Valid groupings and filters: CASE\_TEMPLATE\_ARN, CASE\_STATUS
     #
-    #     UI name: [Current cases][106]
+    #     UI name: [Current cases][114]
     #
     #   CONVERSATIONS\_ABANDONED
     #
@@ -13418,7 +13706,7 @@ module Aws::Connect
     #     Feature, RoutingStepExpression, Initiation method, Routing Profile,
     #     Queue, Q in Connect
     #
-    #     UI name: [Conversations abandoned][107]
+    #     UI name: [Conversations abandoned][115]
     #
     #   DELIVERY\_ATTEMPTS
     #
@@ -13434,7 +13722,7 @@ module Aws::Connect
     #     contact/segmentAttributes/connect:Subtype, Disconnect Reason, Queue,
     #     Routing Profile
     #
-    #     UI name: [Delivery attempts][108]
+    #     UI name: [Delivery attempts][116]
     #
     #     <note markdown="1"> Campaign Delivery EventType filter and grouping are only available
     #     for SMS and Email campaign delivery modes. Agent, Queue, Routing
@@ -13460,7 +13748,7 @@ module Aws::Connect
     #     contact/segmentAttributes/connect:Subtype, Disconnect Reason, Queue,
     #     Routing Profile
     #
-    #     UI name: [Delivery attempt disposition rate][109]
+    #     UI name: [Delivery attempt disposition rate][117]
     #
     #     <note markdown="1"> Campaign Delivery Event Type filter and grouping are only available
     #     for SMS and Email campaign delivery modes. Agent, Queue, Routing
@@ -13478,7 +13766,7 @@ module Aws::Connect
     #     Evaluation Form ID, Evaluation Source, Form Version, Queue, Routing
     #     Profile
     #
-    #     UI name: [Evaluations performed][110]
+    #     UI name: [Evaluations performed][118]
     #
     #   FLOWS\_OUTCOME
     #
@@ -13490,7 +13778,7 @@ module Aws::Connect
     #     Flows outcome type, Flows resource ID, Initiation method, Resource
     #     published timestamp
     #
-    #     UI name: [Flows outcome][111]
+    #     UI name: [Flows outcome][119]
     #
     #   FLOWS\_STARTED
     #
@@ -13501,7 +13789,7 @@ module Aws::Connect
     #     resource ID, Flows resource ID, Initiation method, Resource
     #     published timestamp
     #
-    #     UI name: [Flows started][112]
+    #     UI name: [Flows started][120]
     #
     #   HUMAN\_ANSWERED\_CALLS
     #
@@ -13513,7 +13801,7 @@ module Aws::Connect
     #
     #     Valid groupings and filters: Agent, Campaign
     #
-    #     UI name: [Human answered][113]
+    #     UI name: [Human answered][121]
     #
     #   MAX\_FLOW\_TIME
     #
@@ -13525,7 +13813,7 @@ module Aws::Connect
     #     Flows outcome type, Flows resource ID, Initiation method, Resource
     #     published timestamp
     #
-    #     UI name: [Maximum flow time][114]
+    #     UI name: [Maximum flow time][122]
     #
     #   MAX\_QUEUED\_TIME
     #
@@ -13535,7 +13823,7 @@ module Aws::Connect
     #     Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in
     #     Connect
     #
-    #     UI name: [Maximum queued time][115]
+    #     UI name: [Maximum queued time][123]
     #
     #   MIN\_FLOW\_TIME
     #
@@ -13547,7 +13835,7 @@ module Aws::Connect
     #     Flows outcome type, Flows resource ID, Initiation method, Resource
     #     published timestamp
     #
-    #     UI name: [Minimum flow time][116]
+    #     UI name: [Minimum flow time][124]
     #
     #   PERCENT\_AUTOMATIC\_FAILS
     #
@@ -13557,7 +13845,7 @@ module Aws::Connect
     #     Evaluation Form ID, Evaluation Source, Form Version, Queue, Routing
     #     Profile
     #
-    #     UI name: [Automatic fails percent][117]
+    #     UI name: [Automatic fails percent][125]
     #
     #   PERCENT\_BOT\_CONVERSATIONS\_OUTCOME
     #
@@ -13569,7 +13857,7 @@ module Aws::Connect
     #     Flow type, Flow action ID, Invoking resource published timestamp,
     #     Initiation method, Invoking resource type, Parent flows resource ID
     #
-    #     UI name: [Percent bot conversations outcome][118]
+    #     UI name: [Percent bot conversations outcome][126]
     #
     #   PERCENT\_BOT\_INTENTS\_OUTCOME
     #
@@ -13582,7 +13870,7 @@ module Aws::Connect
     #     published timestamp, Initiation method, Invoking resource type,
     #     Parent flows resource ID
     #
-    #     UI name: [Percent bot intents outcome][119]
+    #     UI name: [Percent bot intents outcome][127]
     #
     #   PERCENT\_CASES\_FIRST\_CONTACT\_RESOLVED
     #
@@ -13592,7 +13880,7 @@ module Aws::Connect
     #
     #     Valid groupings and filters: CASE\_TEMPLATE\_ARN, CASE\_STATUS
     #
-    #     UI name: [Cases resolved on first contact][120]
+    #     UI name: [Cases resolved on first contact][128]
     #
     #   PERCENT\_CONTACTS\_STEP\_EXPIRED
     #
@@ -13624,7 +13912,7 @@ module Aws::Connect
     #     Flows outcome type, Flows resource ID, Initiation method, Resource
     #     published timestamp
     #
-    #     UI name: [Flows outcome percentage][121].
+    #     UI name: [Flows outcome percentage][129].
     #
     #     <note markdown="1"> The `FLOWS_OUTCOME_TYPE` is not a valid grouping.
     #
@@ -13641,7 +13929,7 @@ module Aws::Connect
     #     Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in
     #     Connect
     #
-    #     UI name: [Non-talk time percent][122]
+    #     UI name: [Non-talk time percent][130]
     #
     #   PERCENT\_TALK\_TIME
     #
@@ -13654,7 +13942,7 @@ module Aws::Connect
     #     Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in
     #     Connect
     #
-    #     UI name: [Talk time percent][123]
+    #     UI name: [Talk time percent][131]
     #
     #   PERCENT\_TALK\_TIME\_AGENT
     #
@@ -13667,7 +13955,7 @@ module Aws::Connect
     #     Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in
     #     Connect
     #
-    #     UI name: [Agent talk time percent][124]
+    #     UI name: [Agent talk time percent][132]
     #
     #   PERCENT\_TALK\_TIME\_CUSTOMER
     #
@@ -13680,7 +13968,7 @@ module Aws::Connect
     #     Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in
     #     Connect
     #
-    #     UI name: [Customer talk time percent][125]
+    #     UI name: [Customer talk time percent][133]
     #
     #   RECIPIENTS\_ATTEMPTED
     #
@@ -13692,7 +13980,7 @@ module Aws::Connect
     #
     #     Valid groupings and filters: Campaign, Campaign Execution Timestamp
     #
-    #     UI name: [Recipients attempted][126]
+    #     UI name: [Recipients attempted][134]
     #
     #   RECIPIENTS\_INTERACTED
     #
@@ -13708,7 +13996,7 @@ module Aws::Connect
     #     contact/segmentAttributes/connect:Subtype, Campaign Execution
     #     Timestamp
     #
-    #     UI name: [Recipients interacted][127]
+    #     UI name: [Recipients interacted][135]
     #
     #   RECIPIENTS\_TARGETED
     #
@@ -13720,7 +14008,7 @@ module Aws::Connect
     #
     #     Valid groupings and filters: Campaign, Campaign Execution Timestamp
     #
-    #     UI name: [Recipients targeted][128]
+    #     UI name: [Recipients targeted][136]
     #
     #   REOPENED\_CASE\_ACTIONS
     #
@@ -13730,7 +14018,7 @@ module Aws::Connect
     #
     #     Valid groupings and filters: CASE\_TEMPLATE\_ARN, CASE\_STATUS
     #
-    #     UI name: [Cases reopened][129]
+    #     UI name: [Cases reopened][137]
     #
     #   RESOLVED\_CASE\_ACTIONS
     #
@@ -13740,7 +14028,7 @@ module Aws::Connect
     #
     #     Valid groupings and filters: CASE\_TEMPLATE\_ARN, CASE\_STATUS
     #
-    #     UI name: [Cases resolved][130]
+    #     UI name: [Cases resolved][138]
     #
     #   SERVICE\_LEVEL
     #
@@ -13755,7 +14043,7 @@ module Aws::Connect
     #     604800 (inclusive), in seconds. For `Comparison`, you can use `LT`
     #     (for "Less than") or `LTE` (for "Less than equal").
     #
-    #     UI name: [Service level X][131]
+    #     UI name: [Service level X][139]
     #
     #   STEP\_CONTACTS\_QUEUED
     #
@@ -13787,7 +14075,7 @@ module Aws::Connect
     #     Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
     #     Agent Hierarchy
     #
-    #     UI name: [Agent API connecting time][132]
+    #     UI name: [Agent API connecting time][140]
     #
     #     <note markdown="1"> The `Negate` key in metric-level filters is not applicable for this
     #     metric.
@@ -13810,7 +14098,7 @@ module Aws::Connect
     #     Agent Hierarchy, contact/segmentAttributes/connect:Subtype,
     #     RoutingStepExpression, Q in Connect
     #
-    #     UI name: [Contact abandoned][133]
+    #     UI name: [Contact abandoned][141]
     #
     #   SUM\_CONTACTS\_ABANDONED\_IN\_X
     #
@@ -13823,7 +14111,7 @@ module Aws::Connect
     #     604800 (inclusive), in seconds. For `Comparison`, you can use `LT`
     #     (for "Less than") or `LTE` (for "Less than equal").
     #
-    #     UI name: [Contacts abandoned in X seconds][134]
+    #     UI name: [Contacts abandoned in X seconds][142]
     #
     #   SUM\_CONTACTS\_ANSWERED\_IN\_X
     #
@@ -13836,7 +14124,7 @@ module Aws::Connect
     #     604800 (inclusive), in seconds. For `Comparison`, you can use `LT`
     #     (for "Less than") or `LTE` (for "Less than equal").
     #
-    #     UI name: [Contacts answered in X seconds][135]
+    #     UI name: [Contacts answered in X seconds][143]
     #
     #   SUM\_CONTACT\_FLOW\_TIME
     #
@@ -13845,7 +14133,7 @@ module Aws::Connect
     #     Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
     #     Agent Hierarchy, Q in Connect
     #
-    #     UI name: [Contact flow time][136]
+    #     UI name: [Contact flow time][144]
     #
     #   SUM\_CONTACT\_TIME\_AGENT
     #
@@ -13853,7 +14141,7 @@ module Aws::Connect
     #
     #     Valid groupings and filters: Routing Profile, Agent, Agent Hierarchy
     #
-    #     UI name: [Agent on contact time][137]
+    #     UI name: [Agent on contact time][145]
     #
     #   SUM\_CONTACTS\_DISCONNECTED
     #
@@ -13865,7 +14153,7 @@ module Aws::Connect
     #     Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in
     #     Connect
     #
-    #     UI name: [Contact disconnected][138]
+    #     UI name: [Contact disconnected][146]
     #
     #   SUM\_ERROR\_STATUS\_TIME\_AGENT
     #
@@ -13873,7 +14161,7 @@ module Aws::Connect
     #
     #     Valid groupings and filters: Routing Profile, Agent, Agent Hierarchy
     #
-    #     UI name: [Error status time][139]
+    #     UI name: [Error status time][147]
     #
     #   SUM\_HANDLE\_TIME
     #
@@ -13882,7 +14170,7 @@ module Aws::Connect
     #     Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
     #     Agent Hierarchy, Q in Connect
     #
-    #     UI name: [Contact handle time][140]
+    #     UI name: [Contact handle time][148]
     #
     #   SUM\_HOLD\_TIME
     #
@@ -13891,7 +14179,7 @@ module Aws::Connect
     #     Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
     #     Agent Hierarchy, Q in Connect
     #
-    #     UI name: [Customer hold time][141]
+    #     UI name: [Customer hold time][149]
     #
     #   SUM\_IDLE\_TIME\_AGENT
     #
@@ -13899,7 +14187,7 @@ module Aws::Connect
     #
     #     Valid groupings and filters: Routing Profile, Agent, Agent Hierarchy
     #
-    #     UI name: [Agent idle time][142]
+    #     UI name: [Agent idle time][150]
     #
     #   SUM\_INTERACTION\_AND\_HOLD\_TIME
     #
@@ -13908,7 +14196,7 @@ module Aws::Connect
     #     Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
     #     Agent Hierarchy, Q in Connect
     #
-    #     UI name: [Agent interaction and hold time][143]
+    #     UI name: [Agent interaction and hold time][151]
     #
     #   SUM\_INTERACTION\_TIME
     #
@@ -13917,7 +14205,7 @@ module Aws::Connect
     #     Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
     #     Agent Hierarchy
     #
-    #     UI name: [Agent interaction time][144]
+    #     UI name: [Agent interaction time][152]
     #
     #   SUM\_NON\_PRODUCTIVE\_TIME\_AGENT
     #
@@ -13925,7 +14213,7 @@ module Aws::Connect
     #
     #     Valid groupings and filters: Routing Profile, Agent, Agent Hierarchy
     #
-    #     UI name: [Agent non-productive time][145]
+    #     UI name: [Agent non-productive time][153]
     #
     #   SUM\_ONLINE\_TIME\_AGENT
     #
@@ -13933,7 +14221,7 @@ module Aws::Connect
     #
     #     Valid groupings and filters: Routing Profile, Agent, Agent Hierarchy
     #
-    #     UI name: [Online time][146]
+    #     UI name: [Online time][154]
     #
     #   SUM\_RETRY\_CALLBACK\_ATTEMPTS
     #
@@ -13942,7 +14230,7 @@ module Aws::Connect
     #     Valid groupings and filters: Queue, Channel, Routing Profile,
     #     contact/segmentAttributes/connect:Subtype, Q in Connect
     #
-    #     UI name: [Callback attempts][147]
+    #     UI name: [Callback attempts][155]
     #
     #
     #
@@ -13983,116 +14271,124 @@ module Aws::Connect
     #   [35]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#ai-agent-invocation-success
     #   [36]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#ai-agent-invocation-success-rate
     #   [37]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#ai-agent-invocations
-    #   [38]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#ai-response-completion-rate
-    #   [39]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#ai-involved-contacts
-    #   [40]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#ai-prompt-invocation-success
-    #   [41]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#ai-prompt-invocation-success-rate
-    #   [42]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#ai-prompt-invocations
-    #   [43]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#ai-tool-invocation-success
-    #   [44]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#ai-tool-invocation-success-rate
-    #   [45]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#ai-tool-invocations
-    #   [46]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#average-ai-agent-conversation-turns
-    #   [47]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#average-ai-conversation-turns
-    #   [48]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#average-ai-prompt-invocation-latency
-    #   [49]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#average-ai-tool-invocation-latency
-    #   [50]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#knowledge-content-references
-    #   [51]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#proactive-intents-engagement-rate
-    #   [52]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#proactive-intents-response-rate
-    #   [53]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#proactive-intents-answered
-    #   [54]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#proactive-intents-detected
-    #   [55]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#proactive-intents-engaged
-    #   [56]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#average-customer-hold-time
-    #   [57]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#average-customer-hold-time-all-contacts
-    #   [58]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#average-holds
-    #   [59]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#average-agent-interaction-and-customer-hold-time
-    #   [60]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#average-agent-interaction-time
-    #   [61]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#average-agent-interruptions
-    #   [62]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#average-agent-interruption-time
-    #   [63]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#average-agent-message-length
-    #   [64]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#average-customer-message-length
-    #   [65]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#average-messages
-    #   [66]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#average-agent-messages
-    #   [67]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#average-bot-messages
-    #   [68]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#average-customer-messages
-    #   [69]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#average-non-talk-time
-    #   [70]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#average-queue-answer-time
-    #   [71]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#average-queue-answer-time-customer-first-callback
-    #   [72]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#average-response-time-agent
-    #   [73]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#average-customer-time-agent
-    #   [74]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#average-resolution-time
-    #   [75]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#average-talk-time
-    #   [76]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#average-agent-talk-time
-    #   [77]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#average-customer-talk-time
-    #   [78]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#average-wait-time-after-customer-connection
-    #   [79]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#average-wait-time-after-customer-connection-customer-first-callback
-    #   [80]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#average-weighted-evaluation-score
-    #   [81]: https://docs.aws.amazon.com/connect/latest/adminguide/bot-metrics.html#bot-conversations-completed
-    #   [82]: https://docs.aws.amazon.com/connect/latest/adminguide/bot-metrics.html#bot-intents-completed
-    #   [83]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#campaign-contacts-abandoned-after-x
-    #   [84]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#campaign-contacts-abandoned-after-x-rate
-    #   [85]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#campaign-interactions
-    #   [86]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#campaign-progress-rate
-    #   [87]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#campaign-send-attempts
-    #   [88]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#campaign-send-exclusions
-    #   [89]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#cases-created
-    #   [90]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#contacts-created
-    #   [91]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#contacts-handled
-    #   [92]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#contacts-handled-by-connected-to-agent-timestamp
-    #   [93]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#contacts-hold-disconnect
-    #   [94]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#contacts-hold-agent-disconnect
-    #   [95]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#contacts-hold-customer-disconnect
-    #   [96]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#contacts-put-on-hold
-    #   [97]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#contacts-transferred-out-external
-    #   [98]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#contacts-transferred-out-internal
-    #   [99]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#contacts-queued
-    #   [100]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#contacts-queued-by-enqueue
-    #   [101]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#contacts-removed-from-queue
-    #   [102]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#contacts-resolved
-    #   [103]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#contacts-transferred-out
-    #   [104]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#contacts-transferred-out-by-agent
-    #   [105]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#contacts-transferred-out-queue
-    #   [106]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#current-cases
-    #   [107]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#conversations-abandoned
-    #   [108]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#delivery-attempts
-    #   [109]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#delivery-attempt-disposition-rate
-    #   [110]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#evaluations-performed
-    #   [111]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#flows-outcome
-    #   [112]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#flows-started
-    #   [113]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#human-answered
-    #   [114]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#maximum-flow-time
-    #   [115]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#maximum-queued-time
-    #   [116]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#minimum-flow-time
-    #   [117]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#automatic-fails-percent
-    #   [118]: https://docs.aws.amazon.com/connect/latest/adminguide/bot-metrics.html#percent-bot-conversations-outcome
-    #   [119]: https://docs.aws.amazon.com/connect/latest/adminguide/bot-metrics.html#percent-bot-intents-outcome
-    #   [120]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#cases-resolved-on-first-contact
-    #   [121]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#flows-outcome-percentage
-    #   [122]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#non-talk-time-percent
-    #   [123]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#talk-time-percent
-    #   [124]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#agent-talk-time-percent
-    #   [125]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#customer-talk-time-percent
-    #   [126]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#recipients-attempted
-    #   [127]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#recipients-interacted
-    #   [128]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#recipients-targeted
-    #   [129]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#cases-reopened
-    #   [130]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#cases-resolved
-    #   [131]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#service-level
-    #   [132]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#agent-api-connecting-time
-    #   [133]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#contacts-abandoned
-    #   [134]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#contacts-abandoned-in-x-seconds
-    #   [135]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#contacts-answered-in-x-seconds
-    #   [136]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#contact-flow-time
-    #   [137]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#agent-on-contact-time
-    #   [138]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#contact-disconnected
-    #   [139]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#error-status-time
-    #   [140]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#contact-handle-time
-    #   [141]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#customer-hold-time
-    #   [142]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#agent-idle-time
-    #   [143]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#agent-interaction-and-hold-time
-    #   [144]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#agent-interaction-time
-    #   [145]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#agent-non-productive-time
-    #   [146]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#online-time
-    #   [147]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#callback-attempts
+    #   [38]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#ai-agent-response-helpful
+    #   [39]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#ai-agent-response-not-helpful
+    #   [40]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#ai-response-completion-rate
+    #   [41]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#ai-involved-contacts
+    #   [42]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#ai-prompt-invocation-success
+    #   [43]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#ai-prompt-invocation-success-rate
+    #   [44]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#ai-prompt-invocations
+    #   [45]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#ai-tool-invocation-success
+    #   [46]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#ai-tool-invocation-success-rate
+    #   [47]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#ai-tool-invocations
+    #   [48]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#average-ai-agent-conversation-turns
+    #   [49]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#average-ai-conversation-turns
+    #   [50]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#average-ai-prompt-invocation-latency
+    #   [51]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#average-ai-tool-invocation-latency
+    #   [52]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#ai-tool-parameter-accuracy
+    #   [53]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#ai-tool-selection-accuracy
+    #   [54]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#ai-tool-utilization-accuracy
+    #   [55]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#completeness-score
+    #   [56]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#faithfulness-score
+    #   [57]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#goal-success-rate
+    #   [58]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#knowledge-content-references
+    #   [59]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#proactive-intents-engagement-rate
+    #   [60]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#proactive-intents-response-rate
+    #   [61]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#proactive-intents-answered
+    #   [62]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#proactive-intents-detected
+    #   [63]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#proactive-intents-engaged
+    #   [64]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#average-customer-hold-time
+    #   [65]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#average-customer-hold-time-all-contacts
+    #   [66]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#average-holds
+    #   [67]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#average-agent-interaction-and-customer-hold-time
+    #   [68]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#average-agent-interaction-time
+    #   [69]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#average-agent-interruptions
+    #   [70]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#average-agent-interruption-time
+    #   [71]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#average-agent-message-length
+    #   [72]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#average-customer-message-length
+    #   [73]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#average-messages
+    #   [74]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#average-agent-messages
+    #   [75]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#average-bot-messages
+    #   [76]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#average-customer-messages
+    #   [77]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#average-non-talk-time
+    #   [78]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#average-queue-answer-time
+    #   [79]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#average-queue-answer-time-customer-first-callback
+    #   [80]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#average-response-time-agent
+    #   [81]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#average-customer-time-agent
+    #   [82]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#average-resolution-time
+    #   [83]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#average-talk-time
+    #   [84]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#average-agent-talk-time
+    #   [85]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#average-customer-talk-time
+    #   [86]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#average-wait-time-after-customer-connection
+    #   [87]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#average-wait-time-after-customer-connection-customer-first-callback
+    #   [88]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#average-weighted-evaluation-score
+    #   [89]: https://docs.aws.amazon.com/connect/latest/adminguide/bot-metrics.html#bot-conversations-completed
+    #   [90]: https://docs.aws.amazon.com/connect/latest/adminguide/bot-metrics.html#bot-intents-completed
+    #   [91]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#campaign-contacts-abandoned-after-x
+    #   [92]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#campaign-contacts-abandoned-after-x-rate
+    #   [93]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#campaign-interactions
+    #   [94]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#campaign-progress-rate
+    #   [95]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#campaign-send-attempts
+    #   [96]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#campaign-send-exclusions
+    #   [97]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#cases-created
+    #   [98]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#contacts-created
+    #   [99]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#contacts-handled
+    #   [100]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#contacts-handled-by-connected-to-agent-timestamp
+    #   [101]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#contacts-hold-disconnect
+    #   [102]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#contacts-hold-agent-disconnect
+    #   [103]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#contacts-hold-customer-disconnect
+    #   [104]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#contacts-put-on-hold
+    #   [105]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#contacts-transferred-out-external
+    #   [106]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#contacts-transferred-out-internal
+    #   [107]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#contacts-queued
+    #   [108]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#contacts-queued-by-enqueue
+    #   [109]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#contacts-removed-from-queue
+    #   [110]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#contacts-resolved
+    #   [111]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#contacts-transferred-out
+    #   [112]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#contacts-transferred-out-by-agent
+    #   [113]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#contacts-transferred-out-queue
+    #   [114]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#current-cases
+    #   [115]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#conversations-abandoned
+    #   [116]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#delivery-attempts
+    #   [117]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#delivery-attempt-disposition-rate
+    #   [118]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#evaluations-performed
+    #   [119]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#flows-outcome
+    #   [120]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#flows-started
+    #   [121]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#human-answered
+    #   [122]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#maximum-flow-time
+    #   [123]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#maximum-queued-time
+    #   [124]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#minimum-flow-time
+    #   [125]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#automatic-fails-percent
+    #   [126]: https://docs.aws.amazon.com/connect/latest/adminguide/bot-metrics.html#percent-bot-conversations-outcome
+    #   [127]: https://docs.aws.amazon.com/connect/latest/adminguide/bot-metrics.html#percent-bot-intents-outcome
+    #   [128]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#cases-resolved-on-first-contact
+    #   [129]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#flows-outcome-percentage
+    #   [130]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#non-talk-time-percent
+    #   [131]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#talk-time-percent
+    #   [132]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#agent-talk-time-percent
+    #   [133]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#customer-talk-time-percent
+    #   [134]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#recipients-attempted
+    #   [135]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#recipients-interacted
+    #   [136]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#recipients-targeted
+    #   [137]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#cases-reopened
+    #   [138]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#cases-resolved
+    #   [139]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#service-level
+    #   [140]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#agent-api-connecting-time
+    #   [141]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#contacts-abandoned
+    #   [142]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#contacts-abandoned-in-x-seconds
+    #   [143]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#contacts-answered-in-x-seconds
+    #   [144]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#contact-flow-time
+    #   [145]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#agent-on-contact-time
+    #   [146]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#contact-disconnected
+    #   [147]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#error-status-time
+    #   [148]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#contact-handle-time
+    #   [149]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#customer-hold-time
+    #   [150]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#agent-idle-time
+    #   [151]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#agent-interaction-and-hold-time
+    #   [152]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#agent-interaction-time
+    #   [153]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#agent-non-productive-time
+    #   [154]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#online-time
+    #   [155]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#callback-attempts
     #
     # @option params [String] :next_token
     #   The token for the next set of results. Use the value returned in the
@@ -15101,6 +15397,9 @@ module Aws::Connect
     #   resp.evaluation_summary_list[0].score.not_applicable #=> Boolean
     #   resp.evaluation_summary_list[0].score.automatic_fail #=> Boolean
     #   resp.evaluation_summary_list[0].score.applied_weight #=> Float
+    #   resp.evaluation_summary_list[0].score.earned_points #=> Integer
+    #   resp.evaluation_summary_list[0].score.max_base_point #=> Integer
+    #   resp.evaluation_summary_list[0].score.performance_category #=> String, one of "NEEDS_IMPROVEMENT", "EXCEEDS_EXPECTATIONS"
     #   resp.evaluation_summary_list[0].acknowledgement.acknowledged_time #=> Time
     #   resp.evaluation_summary_list[0].acknowledgement.acknowledged_by #=> String
     #   resp.evaluation_summary_list[0].acknowledgement.acknowledger_comment #=> String
@@ -19467,6 +19766,55 @@ module Aws::Connect
     #           tag_value: "String",
     #         },
     #       },
+    #       contact_evaluation_attribute_filter: {
+    #         or_conditions: [
+    #           {
+    #             tag_conditions: [
+    #               {
+    #                 tag_key: "String",
+    #                 tag_value: "String",
+    #               },
+    #             ],
+    #             attribute_conditions: [
+    #               {
+    #                 attribute_key: "ContactAgentId", # accepts ContactAgentId
+    #                 attribute_value: {
+    #                   string_value: "String",
+    #                 },
+    #                 comparison_type: "EXACT", # accepts EXACT
+    #               },
+    #             ],
+    #           },
+    #         ],
+    #         and_condition: {
+    #           tag_conditions: [
+    #             {
+    #               tag_key: "String",
+    #               tag_value: "String",
+    #             },
+    #           ],
+    #           attribute_conditions: [
+    #             {
+    #               attribute_key: "ContactAgentId", # accepts ContactAgentId
+    #               attribute_value: {
+    #                 string_value: "String",
+    #               },
+    #               comparison_type: "EXACT", # accepts EXACT
+    #             },
+    #           ],
+    #         },
+    #         tag_condition: {
+    #           tag_key: "String",
+    #           tag_value: "String",
+    #         },
+    #         contact_evaluation_attribute_condition: {
+    #           attribute_key: "ContactAgentId", # accepts ContactAgentId
+    #           attribute_value: {
+    #             string_value: "String",
+    #           },
+    #           comparison_type: "EXACT", # accepts EXACT
+    #         },
+    #       },
     #     },
     #   })
     #
@@ -19494,6 +19842,9 @@ module Aws::Connect
     #   resp.evaluation_search_summary_list[0].metadata.review_id #=> String
     #   resp.evaluation_search_summary_list[0].metadata.contact_participant_role #=> String, one of "AGENT", "SYSTEM", "CUSTOM_BOT", "CUSTOMER"
     #   resp.evaluation_search_summary_list[0].metadata.contact_participant_id #=> String
+    #   resp.evaluation_search_summary_list[0].metadata.earned_points #=> Integer
+    #   resp.evaluation_search_summary_list[0].metadata.max_base_point #=> Integer
+    #   resp.evaluation_search_summary_list[0].metadata.performance_category #=> String, one of "NEEDS_IMPROVEMENT", "EXCEEDS_EXPECTATIONS"
     #   resp.evaluation_search_summary_list[0].status #=> String, one of "DRAFT", "SUBMITTED", "REVIEW_REQUESTED", "UNDER_REVIEW"
     #   resp.evaluation_search_summary_list[0].evaluation_type #=> String, one of "STANDARD", "CALIBRATION"
     #   resp.evaluation_search_summary_list[0].created_time #=> Time
@@ -19908,6 +20259,16 @@ module Aws::Connect
     #           tag_value: "String",
     #         },
     #       },
+    #       ai_agents: {
+    #         criteria: [
+    #           {
+    #             id: "AiAgentId",
+    #             version_number: 1,
+    #             ai_agent_escalated: false,
+    #             ai_use_case: "AgentAssistance", # accepts AgentAssistance, SelfService
+    #           },
+    #         ],
+    #       },
     #     },
     #     max_results: 1,
     #     next_token: "LargeNextToken",
@@ -19974,6 +20335,10 @@ module Aws::Connect
     #   resp.contacts[0].global_resiliency_metadata.active_region #=> String
     #   resp.contacts[0].global_resiliency_metadata.origin_region #=> String
     #   resp.contacts[0].global_resiliency_metadata.traffic_distribution_group_id #=> String
+    #   resp.contacts[0].ai_agent_info #=> Array
+    #   resp.contacts[0].ai_agent_info[0].ai_agent_version_id #=> String
+    #   resp.contacts[0].ai_agent_info[0].ai_agent_escalated #=> Boolean
+    #   resp.contacts[0].ai_agent_info[0].ai_use_case #=> String, one of "AgentAssistance", "SelfService"
     #   resp.next_token #=> String
     #   resp.total_count #=> Integer
     #
@@ -23315,6 +23680,62 @@ module Aws::Connect
       req.send_request(options)
     end
 
+    # Starts an asynchronous validation process for an evaluation form
+    # version in the specified Connect Customer instance. The validation
+    # first performs structural checks on the form content (such as
+    # verifying required fields, valid scoring configuration, and correct
+    # conditional logic), then asynchronously analyzes questions configured
+    # for generative AI evaluation against a set of best practices. Use
+    # [GetEvaluationFormValidation][1] to retrieve the status and results
+    # once the validation completes.
+    #
+    #
+    #
+    # [1]: https://docs.aws.amazon.com/connect/latest/APIReference/API_GetEvaluationFormValidation.html
+    #
+    # @option params [required, String] :instance_id
+    #   The identifier of the Connect Customer instance. You can [find the
+    #   instance ID][1] in the Amazon Resource Name (ARN) of the instance.
+    #
+    #
+    #
+    #   [1]: https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html
+    #
+    # @option params [required, String] :evaluation_form_id
+    #   The unique identifier for the evaluation form.
+    #
+    # @option params [required, Integer] :evaluation_form_version
+    #   The version of the evaluation form to validate.
+    #
+    # @return [Types::StartEvaluationFormValidationResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
+    #
+    #   * {Types::StartEvaluationFormValidationResponse#evaluation_form_id #evaluation_form_id} => String
+    #   * {Types::StartEvaluationFormValidationResponse#evaluation_form_arn #evaluation_form_arn} => String
+    #   * {Types::StartEvaluationFormValidationResponse#evaluation_form_version #evaluation_form_version} => Integer
+    #
+    # @example Request syntax with placeholder values
+    #
+    #   resp = client.start_evaluation_form_validation({
+    #     instance_id: "InstanceId", # required
+    #     evaluation_form_id: "ResourceId", # required
+    #     evaluation_form_version: 1, # required
+    #   })
+    #
+    # @example Response structure
+    #
+    #   resp.evaluation_form_id #=> String
+    #   resp.evaluation_form_arn #=> String
+    #   resp.evaluation_form_version #=> Integer
+    #
+    # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/StartEvaluationFormValidation AWS API Documentation
+    #
+    # @overload start_evaluation_form_validation(params = {})
+    # @param [Hash] params ({})
+    def start_evaluation_form_validation(params = {}, options = {})
+      req = build_request(:start_evaluation_form_validation, params)
+      req.send_request(options)
+    end
+
     # Initiates a new outbound SMS or WhatsApp contact to a customer.
     # Response of this API provides the `ContactId` of the outbound SMS or
     # WhatsApp contact created.
@@ -26209,6 +26630,14 @@ module Aws::Connect
     #             # recursive EvaluationFormItemsList
     #           },
     #           weight: 1.0,
+    #           is_excluded_from_scoring: false,
+    #           score_thresholds: [
+    #             {
+    #               performance_category: "NEEDS_IMPROVEMENT", # required, accepts NEEDS_IMPROVEMENT, EXCEEDS_EXPECTATIONS
+    #               min_score_percentage: 1.0,
+    #               max_score_percentage: 1.0,
+    #             },
+    #           ],
     #         },
     #         question: {
     #           title: "EvaluationFormQuestionTitle", # required
@@ -26229,6 +26658,10 @@ module Aws::Connect
     #                   automatic_fail_configuration: {
     #                     target_section: "ReferenceId",
     #                   },
+    #                   points_configuration: {
+    #                     point_value: 1, # required
+    #                     is_bonus: false,
+    #                   },
     #                 },
     #               ],
     #               automation: {
@@ -26250,6 +26683,10 @@ module Aws::Connect
     #                   automatic_fail_configuration: {
     #                     target_section: "ReferenceId",
     #                   },
+    #                   points_configuration: {
+    #                     point_value: 1, # required
+    #                     is_bonus: false,
+    #                   },
     #                 },
     #               ],
     #               display_as: "DROPDOWN", # accepts DROPDOWN, RADIO
@@ -26281,6 +26718,15 @@ module Aws::Connect
     #                 {
     #                   ref_id: "ReferenceId", # required
     #                   text: "EvaluationFormMultiSelectQuestionOptionText", # required
+    #                   score: 1,
+    #                   automatic_fail: false,
+    #                   automatic_fail_configuration: {
+    #                     target_section: "ReferenceId",
+    #                   },
+    #                   points_configuration: {
+    #                     point_value: 1, # required
+    #                     is_bonus: false,
+    #                   },
     #                 },
     #               ],
     #               display_as: "DROPDOWN", # accepts DROPDOWN, CHECKBOX
@@ -26329,12 +26775,34 @@ module Aws::Connect
     #             default_action: "DISABLE", # accepts DISABLE, ENABLE
     #           },
     #           weight: 1.0,
+    #           scoring_configuration: {
+    #             points_configuration: {
+    #               max_point_value: 1,
+    #               min_point_value: 1,
+    #               is_bonus: false,
+    #             },
+    #             is_excluded_from_scoring: false,
+    #             score_thresholds: [
+    #               {
+    #                 performance_category: "NEEDS_IMPROVEMENT", # required, accepts NEEDS_IMPROVEMENT, EXCEEDS_EXPECTATIONS
+    #                 min_score_percentage: 1.0,
+    #                 max_score_percentage: 1.0,
+    #               },
+    #             ],
+    #           },
     #         },
     #       },
     #     ],
     #     scoring_strategy: {
-    #       mode: "QUESTION_ONLY", # required, accepts QUESTION_ONLY, SECTION_ONLY
+    #       mode: "QUESTION_ONLY", # required, accepts QUESTION_ONLY, SECTION_ONLY, POINTS_BASED
     #       status: "ENABLED", # required, accepts ENABLED, DISABLED
+    #       score_thresholds: [
+    #         {
+    #           performance_category: "NEEDS_IMPROVEMENT", # required, accepts NEEDS_IMPROVEMENT, EXCEEDS_EXPECTATIONS
+    #           min_score_percentage: 1.0,
+    #           max_score_percentage: 1.0,
+    #         },
+    #       ],
     #     },
     #     auto_evaluation_configuration: {
     #       enabled: false, # required
@@ -29088,7 +29556,7 @@ module Aws::Connect
         tracer: tracer
       )
       context[:gem_name] = 'aws-sdk-connect'
-      context[:gem_version] = '1.258.0'
+      context[:gem_version] = '1.260.0'
       Seahorse::Client::Request.new(handlers, context)
     end