aws-sdk-connect 1.248.0 → 1.250.0

checksums.yaml

@@ -1,7 +1,7 @@
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data/CHANGELOG.md

@@ -1,6 +1,16 @@
 Unreleased Changes
 ------------------
 
+1.250.0 (2026-04-07)
+------------------
+
+* Feature - The voice enhancement mode used by the agent can now be viewed on the contact record via the DescribeContact api.
+
+1.249.0 (2026-04-02)
+------------------
+
+* Feature - Include CUSTOMER to evaluation target and participant role. Support Korean, Japanese and Simplified Chinese in evaluation forms.
+
 1.248.0 (2026-03-18)
 ------------------
 

data/VERSION

@@ -1 +1 @@
-1.248.0
+1.250.0

data/lib/aws-sdk-connect/client.rb

@@ -3509,10 +3509,10 @@ module Aws::Connect
     #       eligibility_days: 1,
     #     },
     #     target_configuration: {
-    #       contact_interaction_type: "AGENT", # required, accepts AGENT, AUTOMATED
+    #       contact_interaction_type: "AGENT", # required, accepts AGENT, AUTOMATED, CUSTOMER
     #     },
     #     language_configuration: {
-    #       form_language: "de-DE", # accepts de-DE, en-US, es-ES, fr-FR, it-IT, pt-BR
+    #       form_language: "de-DE", # accepts de-DE, en-US, es-ES, fr-FR, it-IT, pt-BR, ja-JP, ko-KR, zh-CN
     #     },
     #   })
     #
@@ -7523,6 +7523,7 @@ module Aws::Connect
     #   resp.contact.agent_info.state_transitions[0].state #=> String, one of "INITIAL", "CONNECTED", "DISCONNECTED", "MISSED"
     #   resp.contact.agent_info.state_transitions[0].state_start_timestamp #=> Time
     #   resp.contact.agent_info.state_transitions[0].state_end_timestamp #=> Time
+    #   resp.contact.agent_info.voice_enhancement_mode #=> String, one of "VOICE_ISOLATION", "NOISE_SUPPRESSION", "NONE"
     #   resp.contact.initiation_timestamp #=> Time
     #   resp.contact.disconnect_timestamp #=> Time
     #   resp.contact.last_update_timestamp #=> Time
@@ -7735,7 +7736,7 @@ module Aws::Connect
     #   resp.evaluation.metadata.review.review_request_comments[0].comment #=> String
     #   resp.evaluation.metadata.review.review_request_comments[0].created_time #=> Time
     #   resp.evaluation.metadata.review.review_request_comments[0].created_by #=> String
-    #   resp.evaluation.metadata.contact_participant.contact_participant_role #=> String, one of "AGENT", "SYSTEM", "CUSTOM_BOT"
+    #   resp.evaluation.metadata.contact_participant.contact_participant_role #=> String, one of "AGENT", "SYSTEM", "CUSTOM_BOT", "CUSTOMER"
     #   resp.evaluation.metadata.contact_participant.contact_participant_id #=> String
     #   resp.evaluation.metadata.sampling_job_id #=> String
     #   resp.evaluation.answers #=> Hash
@@ -7851,8 +7852,8 @@ module Aws::Connect
     #   resp.evaluation_form.scoring_strategy.mode #=> String, one of "QUESTION_ONLY", "SECTION_ONLY"
     #   resp.evaluation_form.scoring_strategy.status #=> String, one of "ENABLED", "DISABLED"
     #   resp.evaluation_form.auto_evaluation_configuration.enabled #=> Boolean
-    #   resp.evaluation_form.target_configuration.contact_interaction_type #=> String, one of "AGENT", "AUTOMATED"
-    #   resp.evaluation_form.language_configuration.form_language #=> String, one of "de-DE", "en-US", "es-ES", "fr-FR", "it-IT", "pt-BR"
+    #   resp.evaluation_form.target_configuration.contact_interaction_type #=> String, one of "AGENT", "AUTOMATED", "CUSTOMER"
+    #   resp.evaluation_form.language_configuration.form_language #=> String, one of "de-DE", "en-US", "es-ES", "fr-FR", "it-IT", "pt-BR", "ja-JP", "ko-KR", "zh-CN"
     #   resp.evaluation_form.review_configuration.review_notification_recipients #=> Array
     #   resp.evaluation_form.review_configuration.review_notification_recipients[0].type #=> String, one of "USER_ID"
     #   resp.evaluation_form.review_configuration.review_notification_recipients[0].value.user_id #=> String
@@ -8324,8 +8325,8 @@ module Aws::Connect
     #   resp.evaluation_form.review_configuration.eligibility_days #=> Integer
     #   resp.evaluation_form.tags #=> Hash
     #   resp.evaluation_form.tags["TagKey"] #=> String
-    #   resp.evaluation_form.target_configuration.contact_interaction_type #=> String, one of "AGENT", "AUTOMATED"
-    #   resp.evaluation_form.language_configuration.form_language #=> String, one of "de-DE", "en-US", "es-ES", "fr-FR", "it-IT", "pt-BR"
+    #   resp.evaluation_form.target_configuration.contact_interaction_type #=> String, one of "AGENT", "AUTOMATED", "CUSTOMER"
+    #   resp.evaluation_form.language_configuration.form_language #=> String, one of "de-DE", "en-US", "es-ES", "fr-FR", "it-IT", "pt-BR", "ja-JP", "ko-KR", "zh-CN"
     #
     # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/DescribeEvaluationForm AWS API Documentation
     #
@@ -14952,7 +14953,7 @@ module Aws::Connect
     #   resp.evaluation_summary_list[0].evaluation_type #=> String, one of "STANDARD", "CALIBRATION"
     #   resp.evaluation_summary_list[0].created_time #=> Time
     #   resp.evaluation_summary_list[0].last_modified_time #=> Time
-    #   resp.evaluation_summary_list[0].contact_participant.contact_participant_role #=> String, one of "AGENT", "SYSTEM", "CUSTOM_BOT"
+    #   resp.evaluation_summary_list[0].contact_participant.contact_participant_role #=> String, one of "AGENT", "SYSTEM", "CUSTOM_BOT", "CUSTOMER"
     #   resp.evaluation_summary_list[0].contact_participant.contact_participant_id #=> String
     #   resp.next_token #=> String
     #
@@ -19331,7 +19332,7 @@ module Aws::Connect
     #   resp.evaluation_search_summary_list[0].metadata.acknowledger_comment #=> String
     #   resp.evaluation_search_summary_list[0].metadata.sampling_job_id #=> String
     #   resp.evaluation_search_summary_list[0].metadata.review_id #=> String
-    #   resp.evaluation_search_summary_list[0].metadata.contact_participant_role #=> String, one of "AGENT", "SYSTEM", "CUSTOM_BOT"
+    #   resp.evaluation_search_summary_list[0].metadata.contact_participant_role #=> String, one of "AGENT", "SYSTEM", "CUSTOM_BOT", "CUSTOMER"
     #   resp.evaluation_search_summary_list[0].metadata.contact_participant_id #=> String
     #   resp.evaluation_search_summary_list[0].status #=> String, one of "DRAFT", "SUBMITTED", "REVIEW_REQUESTED", "UNDER_REVIEW"
     #   resp.evaluation_search_summary_list[0].evaluation_type #=> String, one of "STANDARD", "CALIBRATION"
@@ -20183,8 +20184,8 @@ module Aws::Connect
     #   resp.evaluation_form_search_summary_list[0].latest_version #=> Integer
     #   resp.evaluation_form_search_summary_list[0].active_version #=> Integer
     #   resp.evaluation_form_search_summary_list[0].auto_evaluation_enabled #=> Boolean
-    #   resp.evaluation_form_search_summary_list[0].evaluation_form_language #=> String, one of "de-DE", "en-US", "es-ES", "fr-FR", "it-IT", "pt-BR"
-    #   resp.evaluation_form_search_summary_list[0].contact_interaction_type #=> String, one of "AGENT", "AUTOMATED"
+    #   resp.evaluation_form_search_summary_list[0].evaluation_form_language #=> String, one of "de-DE", "en-US", "es-ES", "fr-FR", "it-IT", "pt-BR", "ja-JP", "ko-KR", "zh-CN"
+    #   resp.evaluation_form_search_summary_list[0].contact_interaction_type #=> String, one of "AGENT", "AUTOMATED", "CUSTOMER"
     #   resp.evaluation_form_search_summary_list[0].tags #=> Hash
     #   resp.evaluation_form_search_summary_list[0].tags["TagKey"] #=> String
     #   resp.next_token #=> String
@@ -26113,10 +26114,10 @@ module Aws::Connect
     #     as_draft: false,
     #     client_token: "ClientToken",
     #     target_configuration: {
-    #       contact_interaction_type: "AGENT", # required, accepts AGENT, AUTOMATED
+    #       contact_interaction_type: "AGENT", # required, accepts AGENT, AUTOMATED, CUSTOMER
     #     },
     #     language_configuration: {
-    #       form_language: "de-DE", # accepts de-DE, en-US, es-ES, fr-FR, it-IT, pt-BR
+    #       form_language: "de-DE", # accepts de-DE, en-US, es-ES, fr-FR, it-IT, pt-BR, ja-JP, ko-KR, zh-CN
     #     },
     #   })
     #
@@ -27914,6 +27915,13 @@ module Aws::Connect
     # [Update telephony traffic distribution across Amazon Web Services
     # Regions ][2] in the *Amazon Connect Administrator Guide*.
     #
+    # **Important things to know**
+    #
+    # * Invoke the UpdateTrafficDistribution API in the region that should
+    #   handle traffic.
+    #
+    # ^
+    #
     #
     #
     # [1]: https://docs.aws.amazon.com/connect/latest/APIReference/API_TrafficDistributionGroup.html
@@ -28841,7 +28849,7 @@ module Aws::Connect
         tracer: tracer
       )
       context[:gem_name] = 'aws-sdk-connect'
-      context[:gem_version] = '1.248.0'
+      context[:gem_version] = '1.250.0'
       Seahorse::Client::Request.new(handlers, context)
     end
 

data/lib/aws-sdk-connect/client_api.rb

@@ -2205,6 +2205,7 @@ module Aws::Connect
     AgentInfo.add_member(:after_contact_work_end_timestamp, Shapes::ShapeRef.new(shape: timestamp, location_name: "AfterContactWorkEndTimestamp"))
     AgentInfo.add_member(:agent_initiated_hold_duration, Shapes::ShapeRef.new(shape: Duration, location_name: "AgentInitiatedHoldDuration"))
     AgentInfo.add_member(:state_transitions, Shapes::ShapeRef.new(shape: StateTransitions, location_name: "StateTransitions"))
+    AgentInfo.add_member(:voice_enhancement_mode, Shapes::ShapeRef.new(shape: VoiceEnhancementMode, location_name: "VoiceEnhancementMode"))
     AgentInfo.struct_class = Types::AgentInfo
 
     AgentQualityMetrics.add_member(:audio, Shapes::ShapeRef.new(shape: AudioQualityMetricsInfo, location_name: "Audio"))

data/lib/aws-sdk-connect/types.rb

@@ -360,6 +360,13 @@ module Aws::Connect
     #   List of `StateTransition` for a supervisor.
     #   @return [Array<Types::StateTransition>]
     #
+    # @!attribute [rw] voice_enhancement_mode
+    #   The voice enhancement mode used by the agent as the call is ending.
+    #   Valid values: VOICE\_ISOLATION \| NOISE\_SUPPRESSION \| NONE. A
+    #   value of null indicates this mode has not yet been set for this
+    #   user.
+    #   @return [String]
+    #
     # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/AgentInfo AWS API Documentation
     #
     class AgentInfo < Struct.new(
@@ -375,7 +382,8 @@ module Aws::Connect
       :after_contact_work_start_timestamp,
       :after_contact_work_end_timestamp,
       :agent_initiated_hold_duration,
-      :state_transitions)
+      :state_transitions,
+      :voice_enhancement_mode)
       SENSITIVE = []
       include Aws::Structure
     end

data/lib/aws-sdk-connect.rb

@@ -54,7 +54,7 @@ module Aws::Connect
   autoload :EndpointProvider, 'aws-sdk-connect/endpoint_provider'
   autoload :Endpoints, 'aws-sdk-connect/endpoints'
 
-  GEM_VERSION = '1.248.0'
+  GEM_VERSION = '1.250.0'
 
 end
 

data/sig/client.rbs

@@ -968,10 +968,10 @@ module Aws
                                       eligibility_days: ::Integer?
                                     },
                                     ?target_configuration: {
-                                      contact_interaction_type: ("AGENT" | "AUTOMATED")
+                                      contact_interaction_type: ("AGENT" | "AUTOMATED" | "CUSTOMER")
                                     },
                                     ?language_configuration: {
-                                      form_language: ("de-DE" | "en-US" | "es-ES" | "fr-FR" | "it-IT" | "pt-BR")?
+                                      form_language: ("de-DE" | "en-US" | "es-ES" | "fr-FR" | "it-IT" | "pt-BR" | "ja-JP" | "ko-KR" | "zh-CN")?
                                     }
                                   ) -> _CreateEvaluationFormResponseSuccess
                                 | (Hash[Symbol, untyped] params, ?Hash[Symbol, untyped] options) -> _CreateEvaluationFormResponseSuccess
@@ -6709,10 +6709,10 @@ module Aws
                                     ?as_draft: bool,
                                     ?client_token: ::String,
                                     ?target_configuration: {
-                                      contact_interaction_type: ("AGENT" | "AUTOMATED")
+                                      contact_interaction_type: ("AGENT" | "AUTOMATED" | "CUSTOMER")
                                     },
                                     ?language_configuration: {
-                                      form_language: ("de-DE" | "en-US" | "es-ES" | "fr-FR" | "it-IT" | "pt-BR")?
+                                      form_language: ("de-DE" | "en-US" | "es-ES" | "fr-FR" | "it-IT" | "pt-BR" | "ja-JP" | "ko-KR" | "zh-CN")?
                                     }
                                   ) -> _UpdateEvaluationFormResponseSuccess
                                 | (Hash[Symbol, untyped] params, ?Hash[Symbol, untyped] options) -> _UpdateEvaluationFormResponseSuccess

data/sig/types.rbs

@@ -99,6 +99,7 @@ module Aws::Connect
       attr_accessor after_contact_work_end_timestamp: ::Time
       attr_accessor agent_initiated_hold_duration: ::Integer
       attr_accessor state_transitions: ::Array[Types::StateTransition]
+      attr_accessor voice_enhancement_mode: ("VOICE_ISOLATION" | "NOISE_SUPPRESSION" | "NONE")
       SENSITIVE: []
     end
 
@@ -3130,7 +3131,7 @@ module Aws::Connect
     end
 
     class EvaluationContactParticipant
-      attr_accessor contact_participant_role: ("AGENT" | "SYSTEM" | "CUSTOM_BOT")
+      attr_accessor contact_participant_role: ("AGENT" | "SYSTEM" | "CUSTOM_BOT" | "CUSTOMER")
       attr_accessor contact_participant_id: ::String
       SENSITIVE: []
     end
@@ -3238,7 +3239,7 @@ module Aws::Connect
     end
 
     class EvaluationFormLanguageConfiguration
-      attr_accessor form_language: ("de-DE" | "en-US" | "es-ES" | "fr-FR" | "it-IT" | "pt-BR")
+      attr_accessor form_language: ("de-DE" | "en-US" | "es-ES" | "fr-FR" | "it-IT" | "pt-BR" | "ja-JP" | "ko-KR" | "zh-CN")
       SENSITIVE: []
     end
 
@@ -3377,8 +3378,8 @@ module Aws::Connect
       attr_accessor latest_version: ::Integer
       attr_accessor active_version: ::Integer
       attr_accessor auto_evaluation_enabled: bool
-      attr_accessor evaluation_form_language: ("de-DE" | "en-US" | "es-ES" | "fr-FR" | "it-IT" | "pt-BR")
-      attr_accessor contact_interaction_type: ("AGENT" | "AUTOMATED")
+      attr_accessor evaluation_form_language: ("de-DE" | "en-US" | "es-ES" | "fr-FR" | "it-IT" | "pt-BR" | "ja-JP" | "ko-KR" | "zh-CN")
+      attr_accessor contact_interaction_type: ("AGENT" | "AUTOMATED" | "CUSTOMER")
       attr_accessor tags: ::Hash[::String, ::String]
       SENSITIVE: []
     end
@@ -3442,7 +3443,7 @@ module Aws::Connect
     end
 
     class EvaluationFormTargetConfiguration
-      attr_accessor contact_interaction_type: ("AGENT" | "AUTOMATED")
+      attr_accessor contact_interaction_type: ("AGENT" | "AUTOMATED" | "CUSTOMER")
       SENSITIVE: []
     end
 
@@ -3586,7 +3587,7 @@ module Aws::Connect
       attr_accessor acknowledger_comment: ::String
       attr_accessor sampling_job_id: ::String
       attr_accessor review_id: ::String
-      attr_accessor contact_participant_role: ("AGENT" | "SYSTEM" | "CUSTOM_BOT")
+      attr_accessor contact_participant_role: ("AGENT" | "SYSTEM" | "CUSTOM_BOT" | "CUSTOMER")
       attr_accessor contact_participant_id: ::String
       SENSITIVE: []
     end

metadata

@@ -1,7 +1,7 @@
 --- !ruby/object:Gem::Specification
 name: aws-sdk-connect
 version: !ruby/object:Gem::Version
-  version: 1.248.0
+  version: 1.250.0
 platform: ruby
 authors:
 - Amazon Web Services