aws-sdk-connect 1.234.0 → 1.236.0

data/lib/aws-sdk-connect/types.rb

@@ -1073,6 +1073,34 @@ module Aws::Connect
     #
     class AssociateFlowResponse < Aws::EmptyStructure; end
 
+    # @!attribute [rw] instance_id
+    #   The identifier of the Amazon Connect instance. You can [find the
+    #   instance ID][1] in the Amazon Resource Name (ARN) of the instance.
+    #
+    #
+    #
+    #   [1]: https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html
+    #   @return [String]
+    #
+    # @!attribute [rw] hours_of_operation_id
+    #   The identifier of the child hours of operation.
+    #   @return [String]
+    #
+    # @!attribute [rw] parent_hours_of_operation_configs
+    #   The Amazon Resource Names (ARNs) of the parent hours of operation
+    #   resources to associate with the child hours of operation resource.
+    #   @return [Array<Types::ParentHoursOfOperationConfig>]
+    #
+    # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/AssociateHoursOfOperationsRequest AWS API Documentation
+    #
+    class AssociateHoursOfOperationsRequest < Struct.new(
+      :instance_id,
+      :hours_of_operation_id,
+      :parent_hours_of_operation_configs)
+      SENSITIVE = []
+      include Aws::Structure
+    end
+
     # @!attribute [rw] instance_id
     #   The identifier of the Amazon Connect instance. You can [find the
     #   instance ID][1] in the Amazon Resource Name (ARN) of the instance.
@@ -1297,6 +1325,9 @@ module Aws::Connect
     #
     # @!attribute [rw] manual_assignment_queue_configs
     #   The manual assignment queues to associate with this routing profile.
+    #
+    #   Note: Use this config for chat, email, and task contacts. It does
+    #   not support voice contacts.
     #   @return [Array<Types::RoutingProfileManualAssignmentQueueConfig>]
     #
     # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/AssociateRoutingProfileQueuesRequest AWS API Documentation
@@ -5582,6 +5613,10 @@ module Aws::Connect
     #   "key2":"value2"} }.
     #   @return [Hash<String,String>]
     #
+    # @!attribute [rw] review_configuration
+    #   Configuration information about evaluation reviews.
+    #   @return [Types::EvaluationReviewConfiguration]
+    #
     # @!attribute [rw] target_configuration
     #   Configuration that specifies the target for the evaluation form.
     #   @return [Types::EvaluationFormTargetConfiguration]
@@ -5602,6 +5637,7 @@ module Aws::Connect
       :client_token,
       :as_draft,
       :tags,
+      :review_configuration,
       :target_configuration,
       :language_configuration)
       SENSITIVE = []
@@ -5654,6 +5690,23 @@ module Aws::Connect
     #   The date until when the hours of operation override is effective.
     #   @return [String]
     #
+    # @!attribute [rw] recurrence_config
+    #   Configuration for a recurring event.
+    #   @return [Types::RecurrenceConfig]
+    #
+    # @!attribute [rw] override_type
+    #   Whether the override will be defined as a *standard* or as a
+    #   *recurring event*.
+    #
+    #   For more information about how override types are applied, see
+    #   [Build your list of overrides][1] in the <i> Administrator
+    #   Guide</i>.
+    #
+    #
+    #
+    #   [1]: https://docs.aws.amazon.com/https:/docs.aws.amazon.com/connect/latest/adminguide/hours-of-operation-overrides.html
+    #   @return [String]
+    #
     # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/CreateHoursOfOperationOverrideRequest AWS API Documentation
     #
     class CreateHoursOfOperationOverrideRequest < Struct.new(
@@ -5663,7 +5716,9 @@ module Aws::Connect
       :description,
       :config,
       :effective_from,
-      :effective_till)
+      :effective_till,
+      :recurrence_config,
+      :override_type)
       SENSITIVE = []
       include Aws::Structure
     end
@@ -5706,6 +5761,18 @@ module Aws::Connect
     #   time, and end time.
     #   @return [Array<Types::HoursOfOperationConfig>]
     #
+    # @!attribute [rw] parent_hours_of_operation_configs
+    #   Configuration for parent hours of operations. Eg: ResourceArn.
+    #
+    #   For more information about parent hours of operations, see [Link
+    #   overrides from different hours of operation][1] in the <i>
+    #   Administrator Guide</i>.
+    #
+    #
+    #
+    #   [1]: https://docs.aws.amazon.com/https:/docs.aws.amazon.com/connect/latest/adminguide/hours-of-operation-overrides.html
+    #   @return [Array<Types::ParentHoursOfOperationConfig>]
+    #
     # @!attribute [rw] tags
     #   The tags used to organize, track, or control access for this
     #   resource. For example, \{ "Tags": \{"key1":"value1",
@@ -5720,6 +5787,7 @@ module Aws::Connect
       :description,
       :time_zone,
       :config,
+      :parent_hours_of_operation_configs,
       :tags)
       SENSITIVE = []
       include Aws::Structure
@@ -6414,6 +6482,9 @@ module Aws::Connect
     #   during a CreateRoutingProfile API request. It is different from the
     #   quota of 50 queues per routing profile per instance that is listed
     #   in Amazon Connect service quotas.
+    #
+    #   Note: Use this config for chat, email, and task contacts. It does
+    #   not support voice contacts.
     #   @return [Array<Types::RoutingProfileManualAssignmentQueueConfig>]
     #
     # @!attribute [rw] media_concurrencies
@@ -10552,6 +10623,35 @@ module Aws::Connect
     #
     class DisassociateFlowResponse < Aws::EmptyStructure; end
 
+    # @!attribute [rw] instance_id
+    #   The identifier of the Amazon Connect instance. You can [find the
+    #   instance ID][1] in the Amazon Resource Name (ARN) of the instance.
+    #
+    #
+    #
+    #   [1]: https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html
+    #   @return [String]
+    #
+    # @!attribute [rw] hours_of_operation_id
+    #   The identifier of the child hours of operation.
+    #   @return [String]
+    #
+    # @!attribute [rw] parent_hours_of_operation_ids
+    #   The Amazon Resource Names (ARNs) of the parent hours of operation
+    #   resources to disassociate with the child hours of operation
+    #   resource.
+    #   @return [Array<String>]
+    #
+    # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/DisassociateHoursOfOperationsRequest AWS API Documentation
+    #
+    class DisassociateHoursOfOperationsRequest < Struct.new(
+      :instance_id,
+      :hours_of_operation_id,
+      :parent_hours_of_operation_ids)
+      SENSITIVE = []
+      include Aws::Structure
+    end
+
     # @!attribute [rw] instance_id
     #   The identifier of the Amazon Connect instance. You can [find the
     #   instance ID][1] in the Amazon Resource Name (ARN) of the instance.
@@ -11059,6 +11159,27 @@ module Aws::Connect
       include Aws::Structure
     end
 
+    # Information about the hours of operation overrides which contribute to
+    # effective hours of operations.
+    #
+    # @!attribute [rw] date
+    #   The date that the hours of operation override applies to.
+    #   @return [String]
+    #
+    # @!attribute [rw] override_hours
+    #   Information about the hours of operation overrides that apply to a
+    #   specific date.
+    #   @return [Array<Types::OverrideHour>]
+    #
+    # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/EffectiveOverrideHours AWS API Documentation
+    #
+    class EffectiveOverrideHours < Struct.new(
+      :date,
+      :override_hours)
+      SENSITIVE = []
+      include Aws::Structure
+    end
+
     # Contains information about a source or destination email address.
     #
     # @!attribute [rw] email_address
@@ -11746,6 +11867,11 @@ module Aws::Connect
     #   The automatic evaluation configuration of an evaluation form.
     #   @return [Types::EvaluationFormAutoEvaluationConfiguration]
     #
+    # @!attribute [rw] review_configuration
+    #   Configuration for evaluation review settings of this evaluation
+    #   form.
+    #   @return [Types::EvaluationReviewConfiguration]
+    #
     # @!attribute [rw] tags
     #   The tags used to organize, track, or control access for this
     #   resource. For example, \{ "Tags": \{"key1":"value1",
@@ -11777,6 +11903,7 @@ module Aws::Connect
       :last_modified_time,
       :last_modified_by,
       :auto_evaluation_configuration,
+      :review_configuration,
       :tags,
       :target_configuration,
       :language_configuration)
@@ -11843,6 +11970,11 @@ module Aws::Connect
     #   Configuration for language settings of this evaluation form content.
     #   @return [Types::EvaluationFormLanguageConfiguration]
     #
+    # @!attribute [rw] review_configuration
+    #   Configuration for evaluation review settings of this evaluation form
+    #   content.
+    #   @return [Types::EvaluationReviewConfiguration]
+    #
     # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/EvaluationFormContent AWS API Documentation
     #
     class EvaluationFormContent < Struct.new(
@@ -11855,7 +11987,8 @@ module Aws::Connect
       :scoring_strategy,
       :auto_evaluation_configuration,
       :target_configuration,
-      :language_configuration)
+      :language_configuration,
+      :review_configuration)
       SENSITIVE = []
       include Aws::Structure
     end
@@ -12884,6 +13017,10 @@ module Aws::Connect
     #   Information related to evaluation acknowledgement.
     #   @return [Types::EvaluationAcknowledgement]
     #
+    # @!attribute [rw] review
+    #   Information about reviews of this evaluation.
+    #   @return [Types::EvaluationReviewMetadata]
+    #
     # @!attribute [rw] contact_participant
     #   Information about a contact participant in this evaluation.
     #   @return [Types::EvaluationContactParticipant]
@@ -12902,6 +13039,7 @@ module Aws::Connect
       :score,
       :auto_evaluation,
       :acknowledgement,
+      :review,
       :contact_participant,
       :sampling_job_id)
       SENSITIVE = []
@@ -12972,6 +13110,114 @@ module Aws::Connect
       include Aws::Structure
     end
 
+    # Configuration settings for evaluation reviews.
+    #
+    # @!attribute [rw] review_notification_recipients
+    #   List of recipients who should be notified when a review is
+    #   requested.
+    #   @return [Array<Types::EvaluationReviewNotificationRecipient>]
+    #
+    # @!attribute [rw] eligibility_days
+    #   Number of days during which a request for review can be submitted
+    #   for evaluations created from this form.
+    #   @return [Integer]
+    #
+    # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/EvaluationReviewConfiguration AWS API Documentation
+    #
+    class EvaluationReviewConfiguration < Struct.new(
+      :review_notification_recipients,
+      :eligibility_days)
+      SENSITIVE = []
+      include Aws::Structure
+    end
+
+    # Metadata information about an evaluation review.
+    #
+    # @!attribute [rw] review_id
+    #   The unique identifier for the evaluation review.
+    #   @return [String]
+    #
+    # @!attribute [rw] created_time
+    #   The timestamp when the evaluation review was created.
+    #   @return [Time]
+    #
+    # @!attribute [rw] created_by
+    #   The user who created the evaluation review.
+    #   @return [String]
+    #
+    # @!attribute [rw] review_request_comments
+    #   Comments provided when requesting the evaluation review.
+    #   @return [Array<Types::EvaluationReviewRequestComment>]
+    #
+    # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/EvaluationReviewMetadata AWS API Documentation
+    #
+    class EvaluationReviewMetadata < Struct.new(
+      :review_id,
+      :created_time,
+      :created_by,
+      :review_request_comments)
+      SENSITIVE = []
+      include Aws::Structure
+    end
+
+    # Information about a recipient who should be notified when an
+    # evaluation review is requested.
+    #
+    # @!attribute [rw] type
+    #   The type of notification recipient.
+    #   @return [String]
+    #
+    # @!attribute [rw] value
+    #   The value associated with the notification recipient type.
+    #   @return [Types::EvaluationReviewNotificationRecipientValue]
+    #
+    # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/EvaluationReviewNotificationRecipient AWS API Documentation
+    #
+    class EvaluationReviewNotificationRecipient < Struct.new(
+      :type,
+      :value)
+      SENSITIVE = []
+      include Aws::Structure
+    end
+
+    # The value information for an evaluation review notification recipient.
+    #
+    # @!attribute [rw] user_id
+    #   The user identifier for the notification recipient.
+    #   @return [String]
+    #
+    # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/EvaluationReviewNotificationRecipientValue AWS API Documentation
+    #
+    class EvaluationReviewNotificationRecipientValue < Struct.new(
+      :user_id)
+      SENSITIVE = []
+      include Aws::Structure
+    end
+
+    # A comment provided when requesting an evaluation review.
+    #
+    # @!attribute [rw] comment
+    #   The text content of the review request comment.
+    #   @return [String]
+    #
+    # @!attribute [rw] created_time
+    #   The timestamp when the review request comment was created.
+    #   @return [Time]
+    #
+    # @!attribute [rw] created_by
+    #   The user who created the review request comment.
+    #   @return [String]
+    #
+    # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/EvaluationReviewRequestComment AWS API Documentation
+    #
+    class EvaluationReviewRequestComment < Struct.new(
+      :comment,
+      :created_time,
+      :created_by)
+      SENSITIVE = []
+      include Aws::Structure
+    end
+
     # Information about scores of a contact evaluation item (section or
     # question).
     #
@@ -14344,6 +14590,19 @@ module Aws::Connect
     #   Information about the effective hours of operations.
     #   @return [Array<Types::EffectiveHoursOfOperations>]
     #
+    # @!attribute [rw] effective_override_hours_list
+    #   Information about override configurations applied to the base hours
+    #   of operation to calculate the effective hours.
+    #
+    #   For more information about how override types are applied, see
+    #   [Build your list of overrides][1] in the <i> Administrator
+    #   Guide</i>.
+    #
+    #
+    #
+    #   [1]: https://docs.aws.amazon.com/https:/docs.aws.amazon.com/connect/latest/adminguide/hours-of-operation-overrides.html
+    #   @return [Array<Types::EffectiveOverrideHours>]
+    #
     # @!attribute [rw] time_zone
     #   The time zone for the hours of operation.
     #   @return [String]
@@ -14352,6 +14611,7 @@ module Aws::Connect
     #
     class GetEffectiveHoursOfOperationsResponse < Struct.new(
       :effective_hours_of_operation_list,
+      :effective_override_hours_list,
       :time_zone)
       SENSITIVE = []
       include Aws::Structure
@@ -17851,6 +18111,10 @@ module Aws::Connect
     #   Configuration information for the hours of operation.
     #   @return [Array<Types::HoursOfOperationConfig>]
     #
+    # @!attribute [rw] parent_hours_of_operations
+    #   Information about parent hours of operations.
+    #   @return [Array<Types::HoursOfOperationsIdentifier>]
+    #
     # @!attribute [rw] tags
     #   The tags used to organize, track, or control access for this
     #   resource. For example, \{ "Tags": \{"key1":"value1",
@@ -17875,6 +18139,7 @@ module Aws::Connect
       :description,
       :time_zone,
       :config,
+      :parent_hours_of_operations,
       :tags,
       :last_modified_time,
       :last_modified_region)
@@ -17942,6 +18207,15 @@ module Aws::Connect
     #   The date until the hours of operation override is effective.
     #   @return [String]
     #
+    # @!attribute [rw] recurrence_config
+    #   Configuration for a recurring event.
+    #   @return [Types::RecurrenceConfig]
+    #
+    # @!attribute [rw] override_type
+    #   Whether the override will be defined as a *standard* or as a
+    #   *recurring event*.
+    #   @return [String]
+    #
     # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/HoursOfOperationOverride AWS API Documentation
     #
     class HoursOfOperationOverride < Struct.new(
@@ -17952,7 +18226,9 @@ module Aws::Connect
       :description,
       :config,
       :effective_from,
-      :effective_till)
+      :effective_till,
+      :recurrence_config,
+      :override_type)
       SENSITIVE = []
       include Aws::Structure
     end
@@ -18126,6 +18402,30 @@ module Aws::Connect
       include Aws::Structure
     end
 
+    # Identifier for a hours of operations resource: ARN, ID, Name
+    #
+    # @!attribute [rw] name
+    #   Name of the hours of operation
+    #   @return [String]
+    #
+    # @!attribute [rw] id
+    #   Unique identifier of the hours of operation.
+    #   @return [String]
+    #
+    # @!attribute [rw] arn
+    #   Amazon Resource Name (ARN) of the hours of operations.
+    #   @return [String]
+    #
+    # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/HoursOfOperationsIdentifier AWS API Documentation
+    #
+    class HoursOfOperationsIdentifier < Struct.new(
+      :name,
+      :id,
+      :arn)
+      SENSITIVE = []
+      include Aws::Structure
+    end
+
     # An entity with the same name already exists.
     #
     # @!attribute [rw] message
@@ -19265,6 +19565,70 @@ module Aws::Connect
       include Aws::Structure
     end
 
+    # @!attribute [rw] instance_id
+    #   The identifier of the Amazon Connect instance. You can [find the
+    #   instance ID][1] in the Amazon Resource Name (ARN) of the instance.
+    #
+    #
+    #
+    #   [1]: https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html
+    #   @return [String]
+    #
+    # @!attribute [rw] hours_of_operation_id
+    #   The identifier of the parent hours of operation.
+    #   @return [String]
+    #
+    # @!attribute [rw] next_token
+    #   The token for the next set of results. Use the value returned in the
+    #   previous response in the next request to retrieve the next set of
+    #   results.
+    #   @return [String]
+    #
+    # @!attribute [rw] max_results
+    #   The maximum number of results to return per page. The default
+    #   MaxResult size is 100.
+    #   @return [Integer]
+    #
+    # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ListChildHoursOfOperationsRequest AWS API Documentation
+    #
+    class ListChildHoursOfOperationsRequest < Struct.new(
+      :instance_id,
+      :hours_of_operation_id,
+      :next_token,
+      :max_results)
+      SENSITIVE = []
+      include Aws::Structure
+    end
+
+    # @!attribute [rw] next_token
+    #   If there are additional results, this is the token for the next set
+    #   of results.
+    #   @return [String]
+    #
+    # @!attribute [rw] child_hours_of_operations_summary_list
+    #   Information about the hours of operation.
+    #   @return [Array<Types::HoursOfOperationsIdentifier>]
+    #
+    # @!attribute [rw] last_modified_time
+    #   The timestamp when this resource was last modified.
+    #   @return [Time]
+    #
+    # @!attribute [rw] last_modified_region
+    #   The Amazon Web Services Region where this resource was last
+    #   modified.
+    #   @return [String]
+    #
+    # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ListChildHoursOfOperationsResponse AWS API Documentation
+    #
+    class ListChildHoursOfOperationsResponse < Struct.new(
+      :next_token,
+      :child_hours_of_operations_summary_list,
+      :last_modified_time,
+      :last_modified_region)
+      SENSITIVE = []
+      include Aws::Structure
+    end
+
     # A leaf node condition which can be used to specify a List condition to
     # search users with attributes included in Lists like Proficiencies.
     #
@@ -23077,6 +23441,37 @@ module Aws::Connect
       include Aws::Structure
     end
 
+    # Information about hours of operation override
+    #
+    # @!attribute [rw] start
+    #   The start time or end time for an hours of operation override.
+    #   @return [Types::OverrideTimeSlice]
+    #
+    # @!attribute [rw] end
+    #   The start time or end time for an hours of operation override.
+    #   @return [Types::OverrideTimeSlice]
+    #
+    # @!attribute [rw] override_name
+    #   Unique identifier name for the override.
+    #   @return [String]
+    #
+    # @!attribute [rw] operational_status
+    #   Indicates whether the status is open or closed during the override
+    #   period. This status determines how the override modifies the base
+    #   hours of operation schedule.
+    #   @return [String]
+    #
+    # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/OverrideHour AWS API Documentation
+    #
+    class OverrideHour < Struct.new(
+      :start,
+      :end,
+      :override_name,
+      :operational_status)
+      SENSITIVE = []
+      include Aws::Structure
+    end
+
     # The start time or end time for an hours of operation override.
     #
     # @!attribute [rw] hours
@@ -23220,6 +23615,20 @@ module Aws::Connect
       include Aws::Structure
     end
 
+    # Contains configuration for the parent hours of operation.
+    #
+    # @!attribute [rw] hours_of_operation_id
+    #   The identifier for the hours of operation.
+    #   @return [String]
+    #
+    # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ParentHoursOfOperationConfig AWS API Documentation
+    #
+    class ParentHoursOfOperationConfig < Struct.new(
+      :hours_of_operation_id)
+      SENSITIVE = []
+      include Aws::Structure
+    end
+
     # The configuration for the allowed video and screen sharing
     # capabilities for participants present over the call. For more
     # information, see [Set up in-app, web, video calling, and screen
@@ -25236,6 +25645,91 @@ module Aws::Connect
       include Aws::Structure
     end
 
+    # Defines the recurrence configuration for overrides. This configuration
+    # uses a recurrence pattern to specify when and how frequently an event
+    # should repeat.
+    #
+    # @!attribute [rw] recurrence_pattern
+    #   The recurrence pattern that defines how the event repeats. Example:
+    #   Frequency, Interval, ByMonth, ByMonthDay, ByWeekdayOccurrence
+    #   @return [Types::RecurrencePattern]
+    #
+    # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/RecurrenceConfig AWS API Documentation
+    #
+    class RecurrenceConfig < Struct.new(
+      :recurrence_pattern)
+      SENSITIVE = []
+      include Aws::Structure
+    end
+
+    # Specifies the detailed pattern for event recurrence. Use this to
+    # define complex scheduling rules such as "every 2nd Tuesday of the
+    # month" or "every 3 months on the 15th".
+    #
+    # @!attribute [rw] frequency
+    #   Defines how often the pattern repeats. This is the base unit for the
+    #   recurrence schedule and works in conjunction with the Interval field
+    #   to determine the exact repetition sequence.
+    #   @return [String]
+    #
+    # @!attribute [rw] interval
+    #   Specifies the number of frequency units between each occurrence.
+    #   Must be a positive integer.
+    #
+    #   Examples: To repeat every week, set Interval=1 with WEEKLY
+    #   frequency. To repeat every two months, set Interval=2 with MONTHLY
+    #   frequency.
+    #   @return [Integer]
+    #
+    # @!attribute [rw] by_month
+    #   Specifies which month the event should occur in (1-12, where
+    #   1=January, 12=December). Used with YEARLY frequency to schedule
+    #   events in specific month.
+    #
+    #   Note: It does not accept multiple values in the same list
+    #   @return [Array<Integer>]
+    #
+    # @!attribute [rw] by_month_day
+    #   Specifies which day of the month the event should occur on (1-31).
+    #   Used with MONTHLY or YEARLY frequency to schedule events on specific
+    #   date within a month.
+    #
+    #   Examples: \[15\] for events on the 15th of each month, \[-1\] for
+    #   events on the last day of month.
+    #
+    #   Note: It does not accept multiple values in the same list. If a
+    #   specified day doesn't exist in a particular month (e.g., day 31 in
+    #   February), the event will be skipped for that month. This field
+    #   cannot be used simultaneously with ByWeekdayOccurrence as they
+    #   represent different scheduling approaches (specific dates vs.
+    #   relative weekday positions).
+    #   @return [Array<Integer>]
+    #
+    # @!attribute [rw] by_weekday_occurrence
+    #   Specifies which occurrence of a weekday within the month the event
+    #   should occur on. Must be used with MONTHLY or YEARLY frequency.
+    #
+    #   Example: 2 corresponds to second occurrence of the weekday in the
+    #   month. -1 corresponds to last occurrence of the weekday in the month
+    #
+    #   The weekday itself is specified separately in the
+    #   HoursOfOperationConfig. Example: To schedule the recurring event for
+    #   the 2nd Thursday of April every year, set ByWeekdayOccurrence=\[2\],
+    #   Day=THURSDAY, ByMonth=\[4\], Frequency: YEARLY and INTERVAL=1.
+    #   @return [Array<Integer>]
+    #
+    # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/RecurrencePattern AWS API Documentation
+    #
+    class RecurrencePattern < Struct.new(
+      :frequency,
+      :interval,
+      :by_month,
+      :by_month_day,
+      :by_weekday_occurrence)
+      SENSITIVE = []
+      include Aws::Structure
+    end
+
     # Well-formed data on a contact, used by agents to complete a contact
     # request. You can have up to 4,096 UTF-8 bytes across all references
     # for a contact.
@@ -32380,6 +32874,10 @@ module Aws::Connect
     #   Whether automated evaluations are enabled.
     #   @return [Types::EvaluationFormAutoEvaluationConfiguration]
     #
+    # @!attribute [rw] review_configuration
+    #   Configuration for evaluation review settings of the evaluation form.
+    #   @return [Types::EvaluationReviewConfiguration]
+    #
     # @!attribute [rw] as_draft
     #   A boolean flag indicating whether to update evaluation form to draft
     #   state.
@@ -32419,6 +32917,7 @@ module Aws::Connect
       :items,
       :scoring_strategy,
       :auto_evaluation_configuration,
+      :review_configuration,
       :as_draft,
       :client_token,
       :target_configuration,
@@ -32483,6 +32982,23 @@ module Aws::Connect
     #   The date until the hours of operation override is effective.
     #   @return [String]
     #
+    # @!attribute [rw] recurrence_config
+    #   Configuration for a recurring event.
+    #   @return [Types::RecurrenceConfig]
+    #
+    # @!attribute [rw] override_type
+    #   Whether the override will be defined as a *standard* or as a
+    #   *recurring event*.
+    #
+    #   For more information about how override types are applied, see
+    #   [Build your list of overrides][1] in the <i> Administrator
+    #   Guide</i>.
+    #
+    #
+    #
+    #   [1]: https://docs.aws.amazon.com/https:/docs.aws.amazon.com/connect/latest/adminguide/hours-of-operation-overrides.html
+    #   @return [String]
+    #
     # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/UpdateHoursOfOperationOverrideRequest AWS API Documentation
     #
     class UpdateHoursOfOperationOverrideRequest < Struct.new(
@@ -32493,7 +33009,9 @@ module Aws::Connect
       :description,
       :config,
       :effective_from,
-      :effective_till)
+      :effective_till,
+      :recurrence_config,
+      :override_type)
       SENSITIVE = []
       include Aws::Structure
     end