aws-sdk-connect 1.234.0 → 1.235.0

checksums.yaml

@@ -1,7 +1,7 @@
 ---
 SHA256:
-  metadata.gz: a81f142df9c418c80c8dd99a0eb4980c41338e83bedb758494a21f3c6aaab37b
-  data.tar.gz: ef3d81a852f4ec5f10ebf6ff97c777024f1b1587479c3ab2785adadf22788516
+  metadata.gz: 513c666e3afebb7cc5a05790ac59a688c9da15ccbf0dd6b38759f236d9477148
+  data.tar.gz: 75318585f873fb5cd30bc56c23862fb4e66f27afb9441e40328ce8ce9e1eb4bf
 SHA512:
-  metadata.gz: 43dcf982705740fc266281ae34fed5b95240987de379424f88cf8eef3d75ad534d97215b0013d916d0abb0adb8207321a9e96b2a09511787b910a415ac96112b
-  data.tar.gz: d751a4e14509472786da0a7ad40eacf7190a03d21febcbc65fc69b3229caea0ec00877038221732ffcbaf24bd154ad2381acf40e2b10ae90bdde24cca97a594c
+  metadata.gz: 5bb0f90574362a6a2fc0928472e745dc8696eb53d432d82f9c7240fbee4a0ba51f98f187f72a94b0d68fdf0e35f6cc29416ccdb3d6d69464c49b8fa28cba25a4
+  data.tar.gz: 8fe2f38f967eba6613fa308427440165da198b73f9ba93027249c7ce98443d320dccbc06d419b181730395903a8ff6909a0bca9650a78d35ffeb0f31b211de2a

data/CHANGELOG.md

@@ -1,6 +1,11 @@
 Unreleased Changes
 ------------------
 
+1.235.0 (2026-01-14)
+------------------
+
+* Feature - Amazon Connect makes it easier to manage contact center operating hours by enabling automated scheduling for recurring events like holidays and maintenance windows. Set up recurring patterns (weekly, monthly, etc.) or link to another hours of operation to inherit overrides.
+
 1.234.0 (2026-01-08)
 ------------------
 

data/VERSION

@@ -1 +1 @@
-1.234.0
+1.235.0

data/lib/aws-sdk-connect/client.rb

@@ -974,6 +974,52 @@ module Aws::Connect
       req.send_request(options)
     end
 
+    # Associates a set of hours of operations with another hours of
+    # operation. Refer to Administrator Guide [ here ][1] for more
+    # information on inheriting overrides from parent hours of operation(s).
+    #
+    #
+    #
+    # [1]: https://docs.aws.amazon.com/connect/latest/adminguide/hours-of-operation-overrides.html
+    #
+    # @option params [required, String] :instance_id
+    #   The identifier of the Amazon Connect instance. You can [find the
+    #   instance ID][1] in the Amazon Resource Name (ARN) of the instance.
+    #
+    #
+    #
+    #   [1]: https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html
+    #
+    # @option params [required, String] :hours_of_operation_id
+    #   The identifier of the child hours of operation.
+    #
+    # @option params [required, Array<Types::ParentHoursOfOperationConfig>] :parent_hours_of_operation_configs
+    #   The Amazon Resource Names (ARNs) of the parent hours of operation
+    #   resources to associate with the child hours of operation resource.
+    #
+    # @return [Struct] Returns an empty {Seahorse::Client::Response response}.
+    #
+    # @example Request syntax with placeholder values
+    #
+    #   resp = client.associate_hours_of_operations({
+    #     instance_id: "InstanceId", # required
+    #     hours_of_operation_id: "HoursOfOperationId", # required
+    #     parent_hours_of_operation_configs: [ # required
+    #       {
+    #         hours_of_operation_id: "HoursOfOperationId",
+    #       },
+    #     ],
+    #   })
+    #
+    # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/AssociateHoursOfOperations AWS API Documentation
+    #
+    # @overload associate_hours_of_operations(params = {})
+    # @param [Hash] params ({})
+    def associate_hours_of_operations(params = {}, options = {})
+      req = build_request(:associate_hours_of_operations, params)
+      req.send_request(options)
+    end
+
     # This API is in preview release for Amazon Connect and is subject to
     # change.
     #
@@ -1289,6 +1335,9 @@ module Aws::Connect
     # @option params [Array<Types::RoutingProfileManualAssignmentQueueConfig>] :manual_assignment_queue_configs
     #   The manual assignment queues to associate with this routing profile.
     #
+    #   Note: Use this config for chat, email, and task contacts. It does not
+    #   support voice contacts.
+    #
     # @return [Struct] Returns an empty {Seahorse::Client::Response response}.
     #
     # @example Request syntax with placeholder values
@@ -3413,6 +3462,17 @@ module Aws::Connect
     #   Configuration information for the hours of operation: day, start time,
     #   and end time.
     #
+    # @option params [Array<Types::ParentHoursOfOperationConfig>] :parent_hours_of_operation_configs
+    #   Configuration for parent hours of operations. Eg: ResourceArn.
+    #
+    #   For more information about parent hours of operations, see [Link
+    #   overrides from different hours of operation][1] in the <i>
+    #   Administrator Guide</i>.
+    #
+    #
+    #
+    #   [1]: https://docs.aws.amazon.com/https:/docs.aws.amazon.com/connect/latest/adminguide/hours-of-operation-overrides.html
+    #
     # @option params [Hash<String,String>] :tags
     #   The tags used to organize, track, or control access for this resource.
     #   For example, \{ "Tags": \{"key1":"value1", "key2":"value2"}
@@ -3443,6 +3503,11 @@ module Aws::Connect
     #         },
     #       },
     #     ],
+    #     parent_hours_of_operation_configs: [
+    #       {
+    #         hours_of_operation_id: "HoursOfOperationId",
+    #       },
+    #     ],
     #     tags: {
     #       "TagKey" => "TagValue",
     #     },
@@ -3487,6 +3552,20 @@ module Aws::Connect
     # @option params [required, String] :effective_till
     #   The date until when the hours of operation override is effective.
     #
+    # @option params [Types::RecurrenceConfig] :recurrence_config
+    #   Configuration for a recurring event.
+    #
+    # @option params [String] :override_type
+    #   Whether the override will be defined as a *standard* or as a
+    #   *recurring event*.
+    #
+    #   For more information about how override types are applied, see [Build
+    #   your list of overrides][1] in the <i> Administrator Guide</i>.
+    #
+    #
+    #
+    #   [1]: https://docs.aws.amazon.com/https:/docs.aws.amazon.com/connect/latest/adminguide/hours-of-operation-overrides.html
+    #
     # @return [Types::CreateHoursOfOperationOverrideResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
     #
     #   * {Types::CreateHoursOfOperationOverrideResponse#hours_of_operation_override_id #hours_of_operation_override_id} => String
@@ -3513,6 +3592,16 @@ module Aws::Connect
     #     ],
     #     effective_from: "HoursOfOperationOverrideYearMonthDayDateFormat", # required
     #     effective_till: "HoursOfOperationOverrideYearMonthDayDateFormat", # required
+    #     recurrence_config: {
+    #       recurrence_pattern: { # required
+    #         frequency: "WEEKLY", # required, accepts WEEKLY, MONTHLY, YEARLY
+    #         interval: 1, # required
+    #         by_month: [1],
+    #         by_month_day: [1],
+    #         by_weekday_occurrence: [1],
+    #       },
+    #     },
+    #     override_type: "STANDARD", # accepts STANDARD, OPEN, CLOSED
     #   })
     #
     # @example Response structure
@@ -4319,6 +4408,9 @@ module Aws::Connect
     #   quota of 50 queues per routing profile per instance that is listed in
     #   Amazon Connect service quotas.
     #
+    #   Note: Use this config for chat, email, and task contacts. It does not
+    #   support voice contacts.
+    #
     # @option params [required, Array<Types::MediaConcurrency>] :media_concurrencies
     #   The channels that agents can handle in the Contact Control Panel (CCP)
     #   for this routing profile.
@@ -7848,6 +7940,10 @@ module Aws::Connect
     #   resp.hours_of_operation.config[0].start_time.minutes #=> Integer
     #   resp.hours_of_operation.config[0].end_time.hours #=> Integer
     #   resp.hours_of_operation.config[0].end_time.minutes #=> Integer
+    #   resp.hours_of_operation.parent_hours_of_operations #=> Array
+    #   resp.hours_of_operation.parent_hours_of_operations[0].name #=> String
+    #   resp.hours_of_operation.parent_hours_of_operations[0].id #=> String
+    #   resp.hours_of_operation.parent_hours_of_operations[0].arn #=> String
     #   resp.hours_of_operation.tags #=> Hash
     #   resp.hours_of_operation.tags["TagKey"] #=> String
     #   resp.hours_of_operation.last_modified_time #=> Time
@@ -7900,6 +7996,15 @@ module Aws::Connect
     #   resp.hours_of_operation_override.config[0].end_time.minutes #=> Integer
     #   resp.hours_of_operation_override.effective_from #=> String
     #   resp.hours_of_operation_override.effective_till #=> String
+    #   resp.hours_of_operation_override.recurrence_config.recurrence_pattern.frequency #=> String, one of "WEEKLY", "MONTHLY", "YEARLY"
+    #   resp.hours_of_operation_override.recurrence_config.recurrence_pattern.interval #=> Integer
+    #   resp.hours_of_operation_override.recurrence_config.recurrence_pattern.by_month #=> Array
+    #   resp.hours_of_operation_override.recurrence_config.recurrence_pattern.by_month[0] #=> Integer
+    #   resp.hours_of_operation_override.recurrence_config.recurrence_pattern.by_month_day #=> Array
+    #   resp.hours_of_operation_override.recurrence_config.recurrence_pattern.by_month_day[0] #=> Integer
+    #   resp.hours_of_operation_override.recurrence_config.recurrence_pattern.by_weekday_occurrence #=> Array
+    #   resp.hours_of_operation_override.recurrence_config.recurrence_pattern.by_weekday_occurrence[0] #=> Integer
+    #   resp.hours_of_operation_override.override_type #=> String, one of "STANDARD", "OPEN", "CLOSED"
     #
     # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/DescribeHoursOfOperationOverride AWS API Documentation
     #
@@ -9301,6 +9406,48 @@ module Aws::Connect
       req.send_request(options)
     end
 
+    # Disassociates a set of hours of operations with another hours of
+    # operation. Refer to Administrator Guide [ here ][1] for more
+    # information on inheriting overrides from parent hours of operation(s).
+    #
+    #
+    #
+    # [1]: https://docs.aws.amazon.com/connect/latest/adminguide/hours-of-operation-overrides.html
+    #
+    # @option params [required, String] :instance_id
+    #   The identifier of the Amazon Connect instance. You can [find the
+    #   instance ID][1] in the Amazon Resource Name (ARN) of the instance.
+    #
+    #
+    #
+    #   [1]: https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html
+    #
+    # @option params [required, String] :hours_of_operation_id
+    #   The identifier of the child hours of operation.
+    #
+    # @option params [required, Array<String>] :parent_hours_of_operation_ids
+    #   The Amazon Resource Names (ARNs) of the parent hours of operation
+    #   resources to disassociate with the child hours of operation resource.
+    #
+    # @return [Struct] Returns an empty {Seahorse::Client::Response response}.
+    #
+    # @example Request syntax with placeholder values
+    #
+    #   resp = client.disassociate_hours_of_operations({
+    #     instance_id: "InstanceId", # required
+    #     hours_of_operation_id: "HoursOfOperationId", # required
+    #     parent_hours_of_operation_ids: ["HoursOfOperationId"], # required
+    #   })
+    #
+    # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/DisassociateHoursOfOperations AWS API Documentation
+    #
+    # @overload disassociate_hours_of_operations(params = {})
+    # @param [Hash] params ({})
+    def disassociate_hours_of_operations(params = {}, options = {})
+      req = build_request(:disassociate_hours_of_operations, params)
+      req.send_request(options)
+    end
+
     # This API is in preview release for Amazon Connect and is subject to
     # change.
     #
@@ -10581,6 +10728,7 @@ module Aws::Connect
     # @return [Types::GetEffectiveHoursOfOperationsResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
     #
     #   * {Types::GetEffectiveHoursOfOperationsResponse#effective_hours_of_operation_list #effective_hours_of_operation_list} => Array&lt;Types::EffectiveHoursOfOperations&gt;
+    #   * {Types::GetEffectiveHoursOfOperationsResponse#effective_override_hours_list #effective_override_hours_list} => Array&lt;Types::EffectiveOverrideHours&gt;
     #   * {Types::GetEffectiveHoursOfOperationsResponse#time_zone #time_zone} => String
     #
     # @example Request syntax with placeholder values
@@ -10601,6 +10749,15 @@ module Aws::Connect
     #   resp.effective_hours_of_operation_list[0].operational_hours[0].start.minutes #=> Integer
     #   resp.effective_hours_of_operation_list[0].operational_hours[0].end.hours #=> Integer
     #   resp.effective_hours_of_operation_list[0].operational_hours[0].end.minutes #=> Integer
+    #   resp.effective_override_hours_list #=> Array
+    #   resp.effective_override_hours_list[0].date #=> String
+    #   resp.effective_override_hours_list[0].override_hours #=> Array
+    #   resp.effective_override_hours_list[0].override_hours[0].start.hours #=> Integer
+    #   resp.effective_override_hours_list[0].override_hours[0].start.minutes #=> Integer
+    #   resp.effective_override_hours_list[0].override_hours[0].end.hours #=> Integer
+    #   resp.effective_override_hours_list[0].override_hours[0].end.minutes #=> Integer
+    #   resp.effective_override_hours_list[0].override_hours[0].override_name #=> String
+    #   resp.effective_override_hours_list[0].override_hours[0].operational_status #=> String, one of "OPEN", "CLOSED"
     #   resp.time_zone #=> String
     #
     # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/GetEffectiveHoursOfOperations AWS API Documentation
@@ -13980,6 +14137,74 @@ module Aws::Connect
       req.send_request(options)
     end
 
+    # Provides information about the child hours of operations for the
+    # specified parent hours of operation.
+    #
+    # For more information about child hours of operations, see [Link
+    # overrides from different hours of operation][1] in the <i>
+    # Administrator Guide</i>.
+    #
+    #
+    #
+    # [1]: https://docs.aws.amazon.com/connect/latest/adminguide/
+    #
+    # @option params [required, String] :instance_id
+    #   The identifier of the Amazon Connect instance. You can [find the
+    #   instance ID][1] in the Amazon Resource Name (ARN) of the instance.
+    #
+    #
+    #
+    #   [1]: https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html
+    #
+    # @option params [required, String] :hours_of_operation_id
+    #   The identifier of the parent hours of operation.
+    #
+    # @option params [String] :next_token
+    #   The token for the next set of results. Use the value returned in the
+    #   previous response in the next request to retrieve the next set of
+    #   results.
+    #
+    # @option params [Integer] :max_results
+    #   The maximum number of results to return per page. The default
+    #   MaxResult size is 100.
+    #
+    # @return [Types::ListChildHoursOfOperationsResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
+    #
+    #   * {Types::ListChildHoursOfOperationsResponse#next_token #next_token} => String
+    #   * {Types::ListChildHoursOfOperationsResponse#child_hours_of_operations_summary_list #child_hours_of_operations_summary_list} => Array&lt;Types::HoursOfOperationsIdentifier&gt;
+    #   * {Types::ListChildHoursOfOperationsResponse#last_modified_time #last_modified_time} => Time
+    #   * {Types::ListChildHoursOfOperationsResponse#last_modified_region #last_modified_region} => String
+    #
+    # The returned {Seahorse::Client::Response response} is a pageable response and is Enumerable. For details on usage see {Aws::PageableResponse PageableResponse}.
+    #
+    # @example Request syntax with placeholder values
+    #
+    #   resp = client.list_child_hours_of_operations({
+    #     instance_id: "InstanceId", # required
+    #     hours_of_operation_id: "HoursOfOperationId", # required
+    #     next_token: "NextToken",
+    #     max_results: 1,
+    #   })
+    #
+    # @example Response structure
+    #
+    #   resp.next_token #=> String
+    #   resp.child_hours_of_operations_summary_list #=> Array
+    #   resp.child_hours_of_operations_summary_list[0].name #=> String
+    #   resp.child_hours_of_operations_summary_list[0].id #=> String
+    #   resp.child_hours_of_operations_summary_list[0].arn #=> String
+    #   resp.last_modified_time #=> Time
+    #   resp.last_modified_region #=> String
+    #
+    # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ListChildHoursOfOperations AWS API Documentation
+    #
+    # @overload list_child_hours_of_operations(params = {})
+    # @param [Hash] params ({})
+    def list_child_hours_of_operations(params = {}, options = {})
+      req = build_request(:list_child_hours_of_operations, params)
+      req.send_request(options)
+    end
+
     # Lists contact evaluations in the specified Amazon Connect instance.
     #
     # @option params [required, String] :instance_id
@@ -15039,6 +15264,15 @@ module Aws::Connect
     #   resp.hours_of_operation_override_list[0].config[0].end_time.minutes #=> Integer
     #   resp.hours_of_operation_override_list[0].effective_from #=> String
     #   resp.hours_of_operation_override_list[0].effective_till #=> String
+    #   resp.hours_of_operation_override_list[0].recurrence_config.recurrence_pattern.frequency #=> String, one of "WEEKLY", "MONTHLY", "YEARLY"
+    #   resp.hours_of_operation_override_list[0].recurrence_config.recurrence_pattern.interval #=> Integer
+    #   resp.hours_of_operation_override_list[0].recurrence_config.recurrence_pattern.by_month #=> Array
+    #   resp.hours_of_operation_override_list[0].recurrence_config.recurrence_pattern.by_month[0] #=> Integer
+    #   resp.hours_of_operation_override_list[0].recurrence_config.recurrence_pattern.by_month_day #=> Array
+    #   resp.hours_of_operation_override_list[0].recurrence_config.recurrence_pattern.by_month_day[0] #=> Integer
+    #   resp.hours_of_operation_override_list[0].recurrence_config.recurrence_pattern.by_weekday_occurrence #=> Array
+    #   resp.hours_of_operation_override_list[0].recurrence_config.recurrence_pattern.by_weekday_occurrence[0] #=> Integer
+    #   resp.hours_of_operation_override_list[0].override_type #=> String, one of "STANDARD", "OPEN", "CLOSED"
     #   resp.last_modified_region #=> String
     #   resp.last_modified_time #=> Time
     #
@@ -18984,6 +19218,15 @@ module Aws::Connect
     #   resp.hours_of_operation_overrides[0].config[0].end_time.minutes #=> Integer
     #   resp.hours_of_operation_overrides[0].effective_from #=> String
     #   resp.hours_of_operation_overrides[0].effective_till #=> String
+    #   resp.hours_of_operation_overrides[0].recurrence_config.recurrence_pattern.frequency #=> String, one of "WEEKLY", "MONTHLY", "YEARLY"
+    #   resp.hours_of_operation_overrides[0].recurrence_config.recurrence_pattern.interval #=> Integer
+    #   resp.hours_of_operation_overrides[0].recurrence_config.recurrence_pattern.by_month #=> Array
+    #   resp.hours_of_operation_overrides[0].recurrence_config.recurrence_pattern.by_month[0] #=> Integer
+    #   resp.hours_of_operation_overrides[0].recurrence_config.recurrence_pattern.by_month_day #=> Array
+    #   resp.hours_of_operation_overrides[0].recurrence_config.recurrence_pattern.by_month_day[0] #=> Integer
+    #   resp.hours_of_operation_overrides[0].recurrence_config.recurrence_pattern.by_weekday_occurrence #=> Array
+    #   resp.hours_of_operation_overrides[0].recurrence_config.recurrence_pattern.by_weekday_occurrence[0] #=> Integer
+    #   resp.hours_of_operation_overrides[0].override_type #=> String, one of "STANDARD", "OPEN", "CLOSED"
     #   resp.next_token #=> String
     #   resp.approximate_total_count #=> Integer
     #
@@ -19090,6 +19333,10 @@ module Aws::Connect
     #   resp.hours_of_operations[0].config[0].start_time.minutes #=> Integer
     #   resp.hours_of_operations[0].config[0].end_time.hours #=> Integer
     #   resp.hours_of_operations[0].config[0].end_time.minutes #=> Integer
+    #   resp.hours_of_operations[0].parent_hours_of_operations #=> Array
+    #   resp.hours_of_operations[0].parent_hours_of_operations[0].name #=> String
+    #   resp.hours_of_operations[0].parent_hours_of_operations[0].id #=> String
+    #   resp.hours_of_operations[0].parent_hours_of_operations[0].arn #=> String
     #   resp.hours_of_operations[0].tags #=> Hash
     #   resp.hours_of_operations[0].tags["TagKey"] #=> String
     #   resp.hours_of_operations[0].last_modified_time #=> Time
@@ -24543,6 +24790,20 @@ module Aws::Connect
     # @option params [String] :effective_till
     #   The date until the hours of operation override is effective.
     #
+    # @option params [Types::RecurrenceConfig] :recurrence_config
+    #   Configuration for a recurring event.
+    #
+    # @option params [String] :override_type
+    #   Whether the override will be defined as a *standard* or as a
+    #   *recurring event*.
+    #
+    #   For more information about how override types are applied, see [Build
+    #   your list of overrides][1] in the <i> Administrator Guide</i>.
+    #
+    #
+    #
+    #   [1]: https://docs.aws.amazon.com/https:/docs.aws.amazon.com/connect/latest/adminguide/hours-of-operation-overrides.html
+    #
     # @return [Struct] Returns an empty {Seahorse::Client::Response response}.
     #
     # @example Request syntax with placeholder values
@@ -24568,6 +24829,16 @@ module Aws::Connect
     #     ],
     #     effective_from: "HoursOfOperationOverrideYearMonthDayDateFormat",
     #     effective_till: "HoursOfOperationOverrideYearMonthDayDateFormat",
+    #     recurrence_config: {
+    #       recurrence_pattern: { # required
+    #         frequency: "WEEKLY", # required, accepts WEEKLY, MONTHLY, YEARLY
+    #         interval: 1, # required
+    #         by_month: [1],
+    #         by_month_day: [1],
+    #         by_weekday_occurrence: [1],
+    #       },
+    #     },
+    #     override_type: "STANDARD", # accepts STANDARD, OPEN, CLOSED
     #   })
     #
     # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/UpdateHoursOfOperationOverride AWS API Documentation
@@ -26859,7 +27130,7 @@ module Aws::Connect
         tracer: tracer
       )
       context[:gem_name] = 'aws-sdk-connect'
-      context[:gem_version] = '1.234.0'
+      context[:gem_version] = '1.235.0'
       Seahorse::Client::Request.new(handlers, context)
     end