aws-sdk-connect 1.229.0 → 1.230.0

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data/CHANGELOG.md

@@ -1,6 +1,11 @@
 Unreleased Changes
 ------------------
 
+1.230.0 (2025-12-19)
+------------------
+
+* Feature - Adding support for Custom Metrics and Pre-Defined Attributes to GetCurrentMetricData API.
+
 1.229.0 (2025-12-15)
 ------------------
 

data/VERSION

@@ -1 +1 @@
-1.229.0
+1.230.0

data/lib/aws-sdk-connect/client.rb

@@ -2910,7 +2910,8 @@ module Aws::Connect
     # creation of all table properties except for attributes and values. A
     # table with no attributes and values is a valid state for a table. The
     # number of tables per instance is limited to 100 per instance.
-    # Customers can request an increase by using AWS Service Quotas.
+    # Customers can request an increase by using Amazon Web Services Service
+    # Quotas.
     #
     # @option params [required, String] :instance_id
     #   The unique identifier for the Amazon Connect instance where the data
@@ -9845,7 +9846,7 @@ module Aws::Connect
     # value to help identify values that are actively in use. The term
     # "Batch" is not included in the operation name since it does not meet
     # all the criteria for a batch operation as specified in Batch
-    # Operations: AWS API Standards.
+    # Operations: Amazon Web Services API Standards.
     #
     # @option params [required, String] :instance_id
     #   The unique identifier for the Amazon Connect instance.
@@ -10171,6 +10172,10 @@ module Aws::Connect
     #
     #   * AgentStatuses: 50
     #
+    #   * Subtypes: 10
+    #
+    #   * ValidationTestTypes: 10
+    #
     #   Metric data is retrieved only for the resources associated with the
     #   queues or routing profiles, and by any channels included in the
     #   filter. (You cannot filter by both queue AND routing profile.) You can
@@ -10179,6 +10184,12 @@ module Aws::Connect
     #   When using `AgentStatuses` as filter make sure Queues is added as
     #   primary filter.
     #
+    #   When using `Subtypes` as filter make sure Queues is added as primary
+    #   filter.
+    #
+    #   When using `ValidationTestTypes` as filter make sure Queues is added
+    #   as primary filter.
+    #
     #   When using the `RoutingStepExpression` filter, you need to pass
     #   exactly one `QueueId`. The filter is also case sensitive so when using
     #   the `RoutingStepExpression` filter, grouping by
@@ -10206,6 +10217,10 @@ module Aws::Connect
     #     `AGENT_STATUS`, the only metric available is the `AGENTS_ONLINE`
     #     metric.
     #
+    #   * If you group by `SUBTYPE` or `VALIDATION_TEST_TYPE` as secondary
+    #     grouping then you must include `QUEUE` as primary grouping and use
+    #     Queue as filter
+    #
     #   * If you group by `ROUTING_PROFILE`, you must include either a queue
     #     or routing profile filter. In addition, a routing profile filter is
     #     required for metrics `CONTACTS_SCHEDULED`, `CONTACTS_IN_QUEUE`, and
@@ -10215,11 +10230,17 @@ module Aws::Connect
     #     `ROUTING_STEP_EXPRESSION` is required.
     #
     # @option params [required, Array<Types::CurrentMetric>] :current_metrics
-    #   The metrics to retrieve. Specify the name and unit for each metric.
-    #   The following metrics are available. For a description of all the
-    #   metrics, see [Metrics definitions][1] in the *Amazon Connect
+    #   The metrics to retrieve. Specify the name or metricId, and unit for
+    #   each metric. The following metrics are available. For a description of
+    #   all the metrics, see [Metrics definitions][1] in the *Amazon Connect
     #   Administrator Guide*.
     #
+    #   <note markdown="1"> MetricId should be used to reference custom metrics or out of the box
+    #   metrics as Arn. If using MetricId, the limit is 10 MetricId per
+    #   request.
+    #
+    #    </note>
+    #
     #   AGENTS\_AFTER\_CONTACT\_WORK
     #
     #   : Unit: COUNT
@@ -10375,11 +10396,14 @@ module Aws::Connect
     #       routing_profiles: ["RoutingProfileId"],
     #       routing_step_expressions: ["RoutingExpression"],
     #       agent_statuses: ["AgentStatusId"],
+    #       subtypes: ["Subtype"],
+    #       validation_test_types: ["ValidationTestType"],
     #     },
-    #     groupings: ["QUEUE"], # accepts QUEUE, CHANNEL, ROUTING_PROFILE, ROUTING_STEP_EXPRESSION, AGENT_STATUS
+    #     groupings: ["QUEUE"], # accepts QUEUE, CHANNEL, ROUTING_PROFILE, ROUTING_STEP_EXPRESSION, AGENT_STATUS, SUBTYPE, VALIDATION_TEST_TYPE
     #     current_metrics: [ # required
     #       {
     #         name: "AGENTS_ONLINE", # accepts AGENTS_ONLINE, AGENTS_AVAILABLE, AGENTS_ON_CALL, AGENTS_NON_PRODUCTIVE, AGENTS_AFTER_CONTACT_WORK, AGENTS_ERROR, AGENTS_STAFFED, CONTACTS_IN_QUEUE, OLDEST_CONTACT_AGE, CONTACTS_SCHEDULED, AGENTS_ON_CONTACT, SLOTS_ACTIVE, SLOTS_AVAILABLE
+    #         metric_id: "CurrentMetricId",
     #         unit: "SECONDS", # accepts SECONDS, COUNT, PERCENT
     #       },
     #     ],
@@ -10405,8 +10429,11 @@ module Aws::Connect
     #   resp.metric_results[0].dimensions.routing_step_expression #=> String
     #   resp.metric_results[0].dimensions.agent_status.arn #=> String
     #   resp.metric_results[0].dimensions.agent_status.id #=> String
+    #   resp.metric_results[0].dimensions.subtype #=> String
+    #   resp.metric_results[0].dimensions.validation_test_type #=> String
     #   resp.metric_results[0].collections #=> Array
     #   resp.metric_results[0].collections[0].metric.name #=> String, one of "AGENTS_ONLINE", "AGENTS_AVAILABLE", "AGENTS_ON_CALL", "AGENTS_NON_PRODUCTIVE", "AGENTS_AFTER_CONTACT_WORK", "AGENTS_ERROR", "AGENTS_STAFFED", "CONTACTS_IN_QUEUE", "OLDEST_CONTACT_AGE", "CONTACTS_SCHEDULED", "AGENTS_ON_CONTACT", "SLOTS_ACTIVE", "SLOTS_AVAILABLE"
+    #   resp.metric_results[0].collections[0].metric.metric_id #=> String
     #   resp.metric_results[0].collections[0].metric.unit #=> String, one of "SECONDS", "COUNT", "PERCENT"
     #   resp.metric_results[0].collections[0].value #=> Float
     #   resp.data_snapshot_time #=> Time
@@ -11040,8 +11067,10 @@ module Aws::Connect
     #       routing_profiles: ["RoutingProfileId"],
     #       routing_step_expressions: ["RoutingExpression"],
     #       agent_statuses: ["AgentStatusId"],
+    #       subtypes: ["Subtype"],
+    #       validation_test_types: ["ValidationTestType"],
     #     },
-    #     groupings: ["QUEUE"], # accepts QUEUE, CHANNEL, ROUTING_PROFILE, ROUTING_STEP_EXPRESSION, AGENT_STATUS
+    #     groupings: ["QUEUE"], # accepts QUEUE, CHANNEL, ROUTING_PROFILE, ROUTING_STEP_EXPRESSION, AGENT_STATUS, SUBTYPE, VALIDATION_TEST_TYPE
     #     historical_metrics: [ # required
     #       {
     #         name: "CONTACTS_QUEUED", # accepts CONTACTS_QUEUED, CONTACTS_HANDLED, CONTACTS_ABANDONED, CONTACTS_CONSULTED, CONTACTS_AGENT_HUNG_UP_FIRST, CONTACTS_HANDLED_INCOMING, CONTACTS_HANDLED_OUTBOUND, CONTACTS_HOLD_ABANDONS, CONTACTS_TRANSFERRED_IN, CONTACTS_TRANSFERRED_OUT, CONTACTS_TRANSFERRED_IN_FROM_QUEUE, CONTACTS_TRANSFERRED_OUT_FROM_QUEUE, CONTACTS_MISSED, CALLBACK_CONTACTS_HANDLED, API_CONTACTS_HANDLED, OCCUPANCY, HANDLE_TIME, AFTER_CONTACT_WORK_TIME, QUEUED_TIME, ABANDON_TIME, QUEUE_ANSWER_TIME, HOLD_TIME, INTERACTION_TIME, INTERACTION_AND_HOLD_TIME, SERVICE_LEVEL
@@ -11069,6 +11098,8 @@ module Aws::Connect
     #   resp.metric_results[0].dimensions.routing_step_expression #=> String
     #   resp.metric_results[0].dimensions.agent_status.arn #=> String
     #   resp.metric_results[0].dimensions.agent_status.id #=> String
+    #   resp.metric_results[0].dimensions.subtype #=> String
+    #   resp.metric_results[0].dimensions.validation_test_type #=> String
     #   resp.metric_results[0].collections #=> Array
     #   resp.metric_results[0].collections[0].metric.name #=> String, one of "CONTACTS_QUEUED", "CONTACTS_HANDLED", "CONTACTS_ABANDONED", "CONTACTS_CONSULTED", "CONTACTS_AGENT_HUNG_UP_FIRST", "CONTACTS_HANDLED_INCOMING", "CONTACTS_HANDLED_OUTBOUND", "CONTACTS_HOLD_ABANDONS", "CONTACTS_TRANSFERRED_IN", "CONTACTS_TRANSFERRED_OUT", "CONTACTS_TRANSFERRED_IN_FROM_QUEUE", "CONTACTS_TRANSFERRED_OUT_FROM_QUEUE", "CONTACTS_MISSED", "CALLBACK_CONTACTS_HANDLED", "API_CONTACTS_HANDLED", "OCCUPANCY", "HANDLE_TIME", "AFTER_CONTACT_WORK_TIME", "QUEUED_TIME", "ABANDON_TIME", "QUEUE_ANSWER_TIME", "HOLD_TIME", "INTERACTION_TIME", "INTERACTION_AND_HOLD_TIME", "SERVICE_LEVEL"
     #   resp.metric_results[0].collections[0].metric.threshold.comparison #=> String, one of "LT"
@@ -14386,8 +14417,8 @@ module Aws::Connect
 
     # Returns all attributes for a specified data table. A maximum of 100
     # attributes per data table is allowed. Customers can request an
-    # increase by using AWS Service Quotas. The response can be filtered by
-    # specific attribute IDs for CloudFormation integration.
+    # increase by using Amazon Web Services Service Quotas. The response can
+    # be filtered by specific attribute IDs for CloudFormation integration.
     #
     # @option params [required, String] :instance_id
     #   The unique identifier for the Amazon Connect instance.
@@ -15555,8 +15586,8 @@ module Aws::Connect
     #   claimed to. You can [find the instance ID][1] in the Amazon Resource
     #   Name (ARN) of the instance. If both `TargetArn` and `InstanceId` are
     #   not provided, this API lists numbers claimed to all the Amazon Connect
-    #   instances belonging to your account in the same AWS Region as the
-    #   request.
+    #   instances belonging to your account in the same Amazon Web Services
+    #   Region as the request.
     #
     #
     #
@@ -21019,13 +21050,6 @@ module Aws::Connect
     #   customer ends the chat session, allowing them to continue through
     #   disconnect flows such as surveys or feedback forms.
     #
-    #   Valid value: `AGENT`.
-    #
-    #   With the `DisconnectOnCustomerExit` parameter, you can configure
-    #   automatic agent disconnection when end customers end the chat,
-    #   ensuring that disconnect flows are triggered consistently regardless
-    #   of which participant disconnects first.
-    #
     # @return [Types::StartChatContactResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
     #
     #   * {Types::StartChatContactResponse#contact_id #contact_id} => String
@@ -21551,31 +21575,36 @@ module Aws::Connect
       req.send_request(options)
     end
 
-    # Initiates a new outbound SMS contact to a customer. Response of this
-    # API provides the `ContactId` of the outbound SMS contact created.
+    # Initiates a new outbound SMS or WhatsApp contact to a customer.
+    # Response of this API provides the `ContactId` of the outbound SMS or
+    # WhatsApp contact created.
     #
     # **SourceEndpoint** only supports Endpoints with
     # `CONNECT_PHONENUMBER_ARN` as Type and **DestinationEndpoint** only
     # supports Endpoints with `TELEPHONE_NUMBER` as Type. **ContactFlowId**
-    # initiates the flow to manage the new SMS contact created.
+    # initiates the flow to manage the new contact created.
     #
-    # This API can be used to initiate outbound SMS contacts for an agent,
-    # or it can also deflect an ongoing contact to an outbound SMS contact
-    # by using the [StartOutboundChatContact][1] Flow Action.
+    # This API can be used to initiate outbound SMS or WhatsApp contacts for
+    # an agent, or it can also deflect an ongoing contact to an outbound SMS
+    # or WhatsApp contact by using the [StartOutboundChatContact][1] Flow
+    # Action.
     #
-    # For more information about using SMS in Amazon Connect, see the
-    # following topics in the *Amazon Connect Administrator Guide*:
+    # For more information about using SMS or WhatsApp in Amazon Connect,
+    # see the following topics in the *Amazon Connect Administrator Guide*:
     #
     # * [Set up SMS messaging][2]
     #
-    # * [Request an SMS-enabled phone number through AWS End User Messaging
-    #   SMS][3]
+    # * [Request an SMS-enabled phone number through Amazon Web Services End
+    #   User Messaging SMS][3]
+    #
+    # * [Set up WhatsApp Business messaging][4]
     #
     #
     #
     # [1]: https://docs.aws.amazon.com/connect/latest/APIReference/API_StartOutboundChatContact.html
     # [2]: https://docs.aws.amazon.com/connect/latest/adminguide/setup-sms-messaging.html
     # [3]: https://docs.aws.amazon.com/connect/latest/adminguide/sms-number.html
+    # [4]: https://docs.aws.amazon.com/connect/latest/adminguide/whatsapp-integration.html
     #
     # @option params [required, Types::Endpoint] :source_endpoint
     #   Information about the endpoint.
@@ -21595,7 +21624,7 @@ module Aws::Connect
     #   * Attribute keys can include only alphanumeric, `-`, and `_`.
     #
     #   * This field can be used to show channel subtype, such as
-    #     `connect:Guide` and `connect:SMS`.
+    #     `connect:SMS` and `connect:WhatsApp`.
     #
     # @option params [Hash<String,String>] :attributes
     #   A custom key-value pair using an attribute map. The attributes are
@@ -21658,11 +21687,11 @@ module Aws::Connect
     #
     # @option params [String] :client_token
     #   A unique, case-sensitive identifier that you provide to ensure the
-    #   idempotency of the request. If not provided, the AWS SDK populates
-    #   this field. For more information about idempotency, see [Making
-    #   retries safe with idempotent APIs][1]. The token is valid for 7 days
-    #   after creation. If a contact is already started, the contact ID is
-    #   returned.
+    #   idempotency of the request. If not provided, the Amazon Web Services
+    #   SDK populates this field. For more information about idempotency, see
+    #   [Making retries safe with idempotent APIs][1]. The token is valid for
+    #   7 days after creation. If a contact is already started, the contact ID
+    #   is returned.
     #
     #   **A suitable default value is auto-generated.** You should normally
     #   not need to pass this option.**
@@ -26819,7 +26848,7 @@ module Aws::Connect
         tracer: tracer
       )
       context[:gem_name] = 'aws-sdk-connect'
-      context[:gem_version] = '1.229.0'
+      context[:gem_version] = '1.230.0'
       Seahorse::Client::Request.new(handlers, context)
     end
 

data/lib/aws-sdk-connect/client_api.rb

@@ -402,6 +402,7 @@ module Aws::Connect
     CurrentMetric = Shapes::StructureShape.new(name: 'CurrentMetric')
     CurrentMetricData = Shapes::StructureShape.new(name: 'CurrentMetricData')
     CurrentMetricDataCollections = Shapes::ListShape.new(name: 'CurrentMetricDataCollections')
+    CurrentMetricId = Shapes::StringShape.new(name: 'CurrentMetricId')
     CurrentMetricName = Shapes::StringShape.new(name: 'CurrentMetricName')
     CurrentMetricResult = Shapes::StructureShape.new(name: 'CurrentMetricResult')
     CurrentMetricResults = Shapes::ListShape.new(name: 'CurrentMetricResults')
@@ -1670,6 +1671,7 @@ module Aws::Connect
     SubmitContactEvaluationRequest = Shapes::StructureShape.new(name: 'SubmitContactEvaluationRequest')
     SubmitContactEvaluationResponse = Shapes::StructureShape.new(name: 'SubmitContactEvaluationResponse')
     Subtype = Shapes::StringShape.new(name: 'Subtype')
+    Subtypes = Shapes::ListShape.new(name: 'Subtypes')
     SuccessfulBatchAssociationSummary = Shapes::StructureShape.new(name: 'SuccessfulBatchAssociationSummary')
     SuccessfulBatchAssociationSummaryList = Shapes::ListShape.new(name: 'SuccessfulBatchAssociationSummaryList')
     SuccessfulRequest = Shapes::StructureShape.new(name: 'SuccessfulRequest')
@@ -1895,6 +1897,8 @@ module Aws::Connect
     Validation = Shapes::StructureShape.new(name: 'Validation')
     ValidationEnum = Shapes::StructureShape.new(name: 'ValidationEnum')
     ValidationEnumValues = Shapes::ListShape.new(name: 'ValidationEnumValues')
+    ValidationTestType = Shapes::StringShape.new(name: 'ValidationTestType')
+    ValidationTestTypes = Shapes::ListShape.new(name: 'ValidationTestTypes')
     Value = Shapes::FloatShape.new(name: 'Value')
     ValueBoundary = Shapes::IntegerShape.new(name: 'ValueBoundary')
     ValueList = Shapes::ListShape.new(name: 'ValueList')
@@ -3411,6 +3415,7 @@ module Aws::Connect
     CrossChannelBehavior.struct_class = Types::CrossChannelBehavior
 
     CurrentMetric.add_member(:name, Shapes::ShapeRef.new(shape: CurrentMetricName, location_name: "Name"))
+    CurrentMetric.add_member(:metric_id, Shapes::ShapeRef.new(shape: CurrentMetricId, location_name: "MetricId"))
     CurrentMetric.add_member(:unit, Shapes::ShapeRef.new(shape: Unit, location_name: "Unit"))
     CurrentMetric.struct_class = Types::CurrentMetric
 
@@ -4027,6 +4032,8 @@ module Aws::Connect
     Dimensions.add_member(:routing_profile, Shapes::ShapeRef.new(shape: RoutingProfileReference, location_name: "RoutingProfile"))
     Dimensions.add_member(:routing_step_expression, Shapes::ShapeRef.new(shape: RoutingExpression, location_name: "RoutingStepExpression"))
     Dimensions.add_member(:agent_status, Shapes::ShapeRef.new(shape: AgentStatusIdentifier, location_name: "AgentStatus"))
+    Dimensions.add_member(:subtype, Shapes::ShapeRef.new(shape: Subtype, location_name: "Subtype"))
+    Dimensions.add_member(:validation_test_type, Shapes::ShapeRef.new(shape: ValidationTestType, location_name: "ValidationTestType"))
     Dimensions.struct_class = Types::Dimensions
 
     DimensionsV2Map.key = Shapes::ShapeRef.new(shape: DimensionsV2Key)
@@ -4766,6 +4773,8 @@ module Aws::Connect
     Filters.add_member(:routing_profiles, Shapes::ShapeRef.new(shape: RoutingProfiles, location_name: "RoutingProfiles"))
     Filters.add_member(:routing_step_expressions, Shapes::ShapeRef.new(shape: RoutingExpressions, location_name: "RoutingStepExpressions"))
     Filters.add_member(:agent_statuses, Shapes::ShapeRef.new(shape: AgentStatuses, location_name: "AgentStatuses"))
+    Filters.add_member(:subtypes, Shapes::ShapeRef.new(shape: Subtypes, location_name: "Subtypes"))
+    Filters.add_member(:validation_test_types, Shapes::ShapeRef.new(shape: ValidationTestTypes, location_name: "ValidationTestTypes"))
     Filters.struct_class = Types::Filters
 
     FiltersV2List.member = Shapes::ShapeRef.new(shape: FilterV2)
@@ -7576,6 +7585,8 @@ module Aws::Connect
     SubmitContactEvaluationResponse.add_member(:evaluation_arn, Shapes::ShapeRef.new(shape: ARN, required: true, location_name: "EvaluationArn"))
     SubmitContactEvaluationResponse.struct_class = Types::SubmitContactEvaluationResponse
 
+    Subtypes.member = Shapes::ShapeRef.new(shape: Subtype)
+
     SuccessfulBatchAssociationSummary.add_member(:resource_arn, Shapes::ShapeRef.new(shape: ARN, location_name: "ResourceArn"))
     SuccessfulBatchAssociationSummary.struct_class = Types::SuccessfulBatchAssociationSummary
 
@@ -8428,6 +8439,8 @@ module Aws::Connect
 
     ValidationEnumValues.member = Shapes::ShapeRef.new(shape: String)
 
+    ValidationTestTypes.member = Shapes::ShapeRef.new(shape: ValidationTestType)
+
     ValueList.member = Shapes::ShapeRef.new(shape: String)
 
     View.add_member(:id, Shapes::ShapeRef.new(shape: ViewId, location_name: "Id"))

data/lib/aws-sdk-connect/types.rb

@@ -7407,6 +7407,8 @@ module Aws::Connect
     # each metric, see [Metrics definitions][1] in the *Amazon Connect
     # Administrator Guide*.
     #
+    # Only one of either the Name or MetricId is required.
+    #
     #
     #
     # [1]: https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html
@@ -7415,7 +7417,16 @@ module Aws::Connect
     #   The name of the metric.
     #   @return [String]
     #
+    # @!attribute [rw] metric_id
+    #   Out of the box current metrics or custom metrics can be referenced
+    #   via this field. This field is a valid AWS Connect Arn or a UUID.
+    #   @return [String]
+    #
     # @!attribute [rw] unit
+    #   <note markdown="1"> The Unit parameter is not supported for custom metrics.
+    #
+    #    </note>
+    #
     #   The unit for the metric.
     #   @return [String]
     #
@@ -7423,6 +7434,7 @@ module Aws::Connect
     #
     class CurrentMetric < Struct.new(
       :name,
+      :metric_id,
       :unit)
       SENSITIVE = []
       include Aws::Structure
@@ -7616,8 +7628,8 @@ module Aws::Connect
     #   @return [Time]
     #
     # @!attribute [rw] last_modified_region
-    #   The AWS region where the data table was last modified, used for
-    #   region replication.
+    #   The Amazon Web Services Region where the data table was last
+    #   modified, used for region replication.
     #   @return [String]
     #
     # @!attribute [rw] tags
@@ -7716,8 +7728,8 @@ module Aws::Connect
     #   @return [Time]
     #
     # @!attribute [rw] last_modified_region
-    #   The AWS region where this attribute was last modified, used for
-    #   region replication.
+    #   The Amazon Web Services Region where this attribute was last
+    #   modified, used for region replication.
     #   @return [String]
     #
     # @!attribute [rw] validation
@@ -10312,6 +10324,14 @@ module Aws::Connect
     #   Information about the agent status assigned to the user.
     #   @return [Types::AgentStatusIdentifier]
     #
+    # @!attribute [rw] subtype
+    #   The subtype of the channel used for the contact.
+    #   @return [String]
+    #
+    # @!attribute [rw] validation_test_type
+    #   The testing and simulation type
+    #   @return [String]
+    #
     # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/Dimensions AWS API Documentation
     #
     class Dimensions < Struct.new(
@@ -10319,7 +10339,9 @@ module Aws::Connect
       :channel,
       :routing_profile,
       :routing_step_expression,
-      :agent_status)
+      :agent_status,
+      :subtype,
+      :validation_test_type)
       SENSITIVE = []
       include Aws::Structure
     end
@@ -13636,6 +13658,14 @@ module Aws::Connect
     #   A list of up to 50 agent status IDs or ARNs.
     #   @return [Array<String>]
     #
+    # @!attribute [rw] subtypes
+    #   A list of up to 10 subtypes can be provided.
+    #   @return [Array<String>]
+    #
+    # @!attribute [rw] validation_test_types
+    #   A list of up to 10 validationTestTypes can be provided.
+    #   @return [Array<String>]
+    #
     # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/Filters AWS API Documentation
     #
     class Filters < Struct.new(
@@ -13643,7 +13673,9 @@ module Aws::Connect
       :channels,
       :routing_profiles,
       :routing_step_expressions,
-      :agent_statuses)
+      :agent_statuses,
+      :subtypes,
+      :validation_test_types)
       SENSITIVE = []
       include Aws::Structure
     end
@@ -13936,6 +13968,10 @@ module Aws::Connect
     #
     #   * AgentStatuses: 50
     #
+    #   * Subtypes: 10
+    #
+    #   * ValidationTestTypes: 10
+    #
     #   Metric data is retrieved only for the resources associated with the
     #   queues or routing profiles, and by any channels included in the
     #   filter. (You cannot filter by both queue AND routing profile.) You
@@ -13944,6 +13980,12 @@ module Aws::Connect
     #   When using `AgentStatuses` as filter make sure Queues is added as
     #   primary filter.
     #
+    #   When using `Subtypes` as filter make sure Queues is added as primary
+    #   filter.
+    #
+    #   When using `ValidationTestTypes` as filter make sure Queues is added
+    #   as primary filter.
+    #
     #   When using the `RoutingStepExpression` filter, you need to pass
     #   exactly one `QueueId`. The filter is also case sensitive so when
     #   using the `RoutingStepExpression` filter, grouping by
@@ -13972,6 +14014,10 @@ module Aws::Connect
     #     `AGENT_STATUS`, the only metric available is the `AGENTS_ONLINE`
     #     metric.
     #
+    #   * If you group by `SUBTYPE` or `VALIDATION_TEST_TYPE` as secondary
+    #     grouping then you must include `QUEUE` as primary grouping and use
+    #     Queue as filter
+    #
     #   * If you group by `ROUTING_PROFILE`, you must include either a queue
     #     or routing profile filter. In addition, a routing profile filter
     #     is required for metrics `CONTACTS_SCHEDULED`, `CONTACTS_IN_QUEUE`,
@@ -13982,10 +14028,16 @@ module Aws::Connect
     #   @return [Array<String>]
     #
     # @!attribute [rw] current_metrics
-    #   The metrics to retrieve. Specify the name and unit for each metric.
-    #   The following metrics are available. For a description of all the
-    #   metrics, see [Metrics definitions][1] in the *Amazon Connect
-    #   Administrator Guide*.
+    #   The metrics to retrieve. Specify the name or metricId, and unit for
+    #   each metric. The following metrics are available. For a description
+    #   of all the metrics, see [Metrics definitions][1] in the *Amazon
+    #   Connect Administrator Guide*.
+    #
+    #   <note markdown="1"> MetricId should be used to reference custom metrics or out of the
+    #   box metrics as Arn. If using MetricId, the limit is 10 MetricId per
+    #   request.
+    #
+    #    </note>
     #
     #   AGENTS\_AFTER\_CONTACT\_WORK
     #
@@ -20578,8 +20630,8 @@ module Aws::Connect
     #   claimed to. You can [find the instance ID][1] in the Amazon Resource
     #   Name (ARN) of the instance. If both `TargetArn` and `InstanceId` are
     #   not provided, this API lists numbers claimed to all the Amazon
-    #   Connect instances belonging to your account in the same AWS Region
-    #   as the request.
+    #   Connect instances belonging to your account in the same Amazon Web
+    #   Services Region as the request.
     #
     #
     #
@@ -29017,13 +29069,6 @@ module Aws::Connect
     #   A list of participant types to automatically disconnect when the end
     #   customer ends the chat session, allowing them to continue through
     #   disconnect flows such as surveys or feedback forms.
-    #
-    #   Valid value: `AGENT`.
-    #
-    #   With the `DisconnectOnCustomerExit` parameter, you can configure
-    #   automatic agent disconnection when end customers end the chat,
-    #   ensuring that disconnect flows are triggered consistently regardless
-    #   of which participant disconnects first.
     #   @return [Array<String>]
     #
     # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/StartChatContactRequest AWS API Documentation
@@ -29446,7 +29491,7 @@ module Aws::Connect
     #   * Attribute keys can include only alphanumeric, `-`, and `_`.
     #
     #   * This field can be used to show channel subtype, such as
-    #     `connect:Guide` and `connect:SMS`.
+    #     `connect:SMS` and `connect:WhatsApp`.
     #   @return [Hash<String,Types::SegmentAttributeValue>]
     #
     # @!attribute [rw] attributes
@@ -29518,11 +29563,11 @@ module Aws::Connect
     #
     # @!attribute [rw] client_token
     #   A unique, case-sensitive identifier that you provide to ensure the
-    #   idempotency of the request. If not provided, the AWS SDK populates
-    #   this field. For more information about idempotency, see [Making
-    #   retries safe with idempotent APIs][1]. The token is valid for 7 days
-    #   after creation. If a contact is already started, the contact ID is
-    #   returned.
+    #   idempotency of the request. If not provided, the Amazon Web Services
+    #   SDK populates this field. For more information about idempotency,
+    #   see [Making retries safe with idempotent APIs][1]. The token is
+    #   valid for 7 days after creation. If a contact is already started,
+    #   the contact ID is returned.
     #
     #   **A suitable default value is auto-generated.** You should normally
     #   not need to pass this option.
@@ -35277,7 +35322,8 @@ module Aws::Connect
     #   @return [Time]
     #
     # @!attribute [rw] last_modified_region
-    #   The AWS Region where the workspace was last modified.
+    #   The Amazon Web Services Region where the workspace was last
+    #   modified.
     #   @return [String]
     #
     # @!attribute [rw] tags
@@ -35543,7 +35589,8 @@ module Aws::Connect
     #   @return [Time]
     #
     # @!attribute [rw] last_modified_region
-    #   The AWS Region where the workspace was last modified.
+    #   The Amazon Web Services Region where the workspace was last
+    #   modified.
     #   @return [String]
     #
     # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/WorkspaceSummary AWS API Documentation

data/lib/aws-sdk-connect.rb

@@ -54,7 +54,7 @@ module Aws::Connect
   autoload :EndpointProvider, 'aws-sdk-connect/endpoint_provider'
   autoload :Endpoints, 'aws-sdk-connect/endpoints'
 
-  GEM_VERSION = '1.229.0'
+  GEM_VERSION = '1.230.0'
 
 end
 

data/sig/client.rbs

@@ -2609,12 +2609,15 @@ module Aws
                                        channels: Array[("VOICE" | "CHAT" | "TASK" | "EMAIL")]?,
                                        routing_profiles: Array[::String]?,
                                        routing_step_expressions: Array[::String]?,
-                                       agent_statuses: Array[::String]?
+                                       agent_statuses: Array[::String]?,
+                                       subtypes: Array[::String]?,
+                                       validation_test_types: Array[::String]?
                                      },
-                                     ?groupings: Array[("QUEUE" | "CHANNEL" | "ROUTING_PROFILE" | "ROUTING_STEP_EXPRESSION" | "AGENT_STATUS")],
+                                     ?groupings: Array[("QUEUE" | "CHANNEL" | "ROUTING_PROFILE" | "ROUTING_STEP_EXPRESSION" | "AGENT_STATUS" | "SUBTYPE" | "VALIDATION_TEST_TYPE")],
                                      current_metrics: Array[
                                        {
                                          name: ("AGENTS_ONLINE" | "AGENTS_AVAILABLE" | "AGENTS_ON_CALL" | "AGENTS_NON_PRODUCTIVE" | "AGENTS_AFTER_CONTACT_WORK" | "AGENTS_ERROR" | "AGENTS_STAFFED" | "CONTACTS_IN_QUEUE" | "OLDEST_CONTACT_AGE" | "CONTACTS_SCHEDULED" | "AGENTS_ON_CONTACT" | "SLOTS_ACTIVE" | "SLOTS_AVAILABLE")?,
+                                         metric_id: ::String?,
                                          unit: ("SECONDS" | "COUNT" | "PERCENT")?
                                        },
                                      ],
@@ -2708,9 +2711,11 @@ module Aws
                                channels: Array[("VOICE" | "CHAT" | "TASK" | "EMAIL")]?,
                                routing_profiles: Array[::String]?,
                                routing_step_expressions: Array[::String]?,
-                               agent_statuses: Array[::String]?
+                               agent_statuses: Array[::String]?,
+                               subtypes: Array[::String]?,
+                               validation_test_types: Array[::String]?
                              },
-                             ?groupings: Array[("QUEUE" | "CHANNEL" | "ROUTING_PROFILE" | "ROUTING_STEP_EXPRESSION" | "AGENT_STATUS")],
+                             ?groupings: Array[("QUEUE" | "CHANNEL" | "ROUTING_PROFILE" | "ROUTING_STEP_EXPRESSION" | "AGENT_STATUS" | "SUBTYPE" | "VALIDATION_TEST_TYPE")],
                              historical_metrics: Array[
                                {
                                  name: ("CONTACTS_QUEUED" | "CONTACTS_HANDLED" | "CONTACTS_ABANDONED" | "CONTACTS_CONSULTED" | "CONTACTS_AGENT_HUNG_UP_FIRST" | "CONTACTS_HANDLED_INCOMING" | "CONTACTS_HANDLED_OUTBOUND" | "CONTACTS_HOLD_ABANDONS" | "CONTACTS_TRANSFERRED_IN" | "CONTACTS_TRANSFERRED_OUT" | "CONTACTS_TRANSFERRED_IN_FROM_QUEUE" | "CONTACTS_TRANSFERRED_OUT_FROM_QUEUE" | "CONTACTS_MISSED" | "CALLBACK_CONTACTS_HANDLED" | "API_CONTACTS_HANDLED" | "OCCUPANCY" | "HANDLE_TIME" | "AFTER_CONTACT_WORK_TIME" | "QUEUED_TIME" | "ABANDON_TIME" | "QUEUE_ANSWER_TIME" | "HOLD_TIME" | "INTERACTION_TIME" | "INTERACTION_AND_HOLD_TIME" | "SERVICE_LEVEL")?,

data/sig/types.rbs

@@ -1752,6 +1752,7 @@ module Aws::Connect
 
     class CurrentMetric
       attr_accessor name: ("AGENTS_ONLINE" | "AGENTS_AVAILABLE" | "AGENTS_ON_CALL" | "AGENTS_NON_PRODUCTIVE" | "AGENTS_AFTER_CONTACT_WORK" | "AGENTS_ERROR" | "AGENTS_STAFFED" | "CONTACTS_IN_QUEUE" | "OLDEST_CONTACT_AGE" | "CONTACTS_SCHEDULED" | "AGENTS_ON_CONTACT" | "SLOTS_ACTIVE" | "SLOTS_AVAILABLE")
+      attr_accessor metric_id: ::String
       attr_accessor unit: ("SECONDS" | "COUNT" | "PERCENT")
       SENSITIVE: []
     end
@@ -2608,6 +2609,8 @@ module Aws::Connect
       attr_accessor routing_profile: Types::RoutingProfileReference
       attr_accessor routing_step_expression: ::String
       attr_accessor agent_status: Types::AgentStatusIdentifier
+      attr_accessor subtype: ::String
+      attr_accessor validation_test_type: ::String
       SENSITIVE: []
     end
 
@@ -3521,6 +3524,8 @@ module Aws::Connect
       attr_accessor routing_profiles: ::Array[::String]
       attr_accessor routing_step_expressions: ::Array[::String]
       attr_accessor agent_statuses: ::Array[::String]
+      attr_accessor subtypes: ::Array[::String]
+      attr_accessor validation_test_types: ::Array[::String]
       SENSITIVE: []
     end
 
@@ -3598,7 +3603,7 @@ module Aws::Connect
     class GetCurrentMetricDataRequest
       attr_accessor instance_id: ::String
       attr_accessor filters: Types::Filters
-      attr_accessor groupings: ::Array[("QUEUE" | "CHANNEL" | "ROUTING_PROFILE" | "ROUTING_STEP_EXPRESSION" | "AGENT_STATUS")]
+      attr_accessor groupings: ::Array[("QUEUE" | "CHANNEL" | "ROUTING_PROFILE" | "ROUTING_STEP_EXPRESSION" | "AGENT_STATUS" | "SUBTYPE" | "VALIDATION_TEST_TYPE")]
       attr_accessor current_metrics: ::Array[Types::CurrentMetric]
       attr_accessor next_token: ::String
       attr_accessor max_results: ::Integer
@@ -3675,7 +3680,7 @@ module Aws::Connect
       attr_accessor start_time: ::Time
       attr_accessor end_time: ::Time
       attr_accessor filters: Types::Filters
-      attr_accessor groupings: ::Array[("QUEUE" | "CHANNEL" | "ROUTING_PROFILE" | "ROUTING_STEP_EXPRESSION" | "AGENT_STATUS")]
+      attr_accessor groupings: ::Array[("QUEUE" | "CHANNEL" | "ROUTING_PROFILE" | "ROUTING_STEP_EXPRESSION" | "AGENT_STATUS" | "SUBTYPE" | "VALIDATION_TEST_TYPE")]
       attr_accessor historical_metrics: ::Array[Types::HistoricalMetric]
       attr_accessor next_token: ::String
       attr_accessor max_results: ::Integer

metadata

@@ -1,7 +1,7 @@
 --- !ruby/object:Gem::Specification
 name: aws-sdk-connect
 version: !ruby/object:Gem::Version
-  version: 1.229.0
+  version: 1.230.0
 platform: ruby
 authors:
 - Amazon Web Services