aws-sdk-connect 1.216.0 → 1.218.0

data/lib/aws-sdk-connect.rb

@@ -54,7 +54,7 @@ module Aws::Connect
   autoload :EndpointProvider, 'aws-sdk-connect/endpoint_provider'
   autoload :Endpoints, 'aws-sdk-connect/endpoints'
 
-  GEM_VERSION = '1.216.0'
+  GEM_VERSION = '1.218.0'
 
 end
 

data/sig/client.rbs

@@ -129,6 +129,17 @@ module Aws
                          ) -> ::Seahorse::Client::_ResponseSuccess[::Aws::EmptyStructure]
                        | (Hash[Symbol, untyped] params, ?Hash[Symbol, untyped] options) -> ::Seahorse::Client::_ResponseSuccess[::Aws::EmptyStructure]
 
+      interface _AssociateContactWithUserResponseSuccess
+        include ::Seahorse::Client::_ResponseSuccess[Types::AssociateContactWithUserResponse]
+      end
+      # https://docs.aws.amazon.com/sdk-for-ruby/v3/api/Aws/Connect/Client.html#associate_contact_with_user-instance_method
+      def associate_contact_with_user: (
+                                         instance_id: ::String,
+                                         contact_id: ::String,
+                                         user_id: ::String
+                                       ) -> _AssociateContactWithUserResponseSuccess
+                                     | (Hash[Symbol, untyped] params, ?Hash[Symbol, untyped] options) -> _AssociateContactWithUserResponseSuccess
+
       interface _AssociateDefaultVocabularyResponseSuccess
         include ::Seahorse::Client::_ResponseSuccess[Types::AssociateDefaultVocabularyResponse]
       end
@@ -229,7 +240,7 @@ module Aws
       def associate_routing_profile_queues: (
                                               instance_id: ::String,
                                               routing_profile_id: ::String,
-                                              queue_configs: Array[
+                                              ?queue_configs: Array[
                                                 {
                                                   queue_reference: {
                                                     queue_id: ::String,
@@ -238,6 +249,14 @@ module Aws
                                                   priority: ::Integer,
                                                   delay: ::Integer
                                                 },
+                                              ],
+                                              ?manual_assignment_queue_configs: Array[
+                                                {
+                                                  queue_reference: {
+                                                    queue_id: ::String,
+                                                    channel: ("VOICE" | "CHAT" | "TASK" | "EMAIL")
+                                                  }
+                                                },
                                               ]
                                             ) -> ::Seahorse::Client::_ResponseSuccess[::Aws::EmptyStructure]
                                           | (Hash[Symbol, untyped] params, ?Hash[Symbol, untyped] options) -> ::Seahorse::Client::_ResponseSuccess[::Aws::EmptyStructure]
@@ -836,6 +855,14 @@ module Aws
                                         delay: ::Integer
                                       },
                                     ],
+                                    ?manual_assignment_queue_configs: Array[
+                                      {
+                                        queue_reference: {
+                                          queue_id: ::String,
+                                          channel: ("VOICE" | "CHAT" | "TASK" | "EMAIL")
+                                        }
+                                      },
+                                    ],
                                     media_concurrencies: Array[
                                       {
                                         channel: ("VOICE" | "CHAT" | "TASK" | "EMAIL"),
@@ -1087,7 +1114,8 @@ module Aws
                            phone_type: ("SOFT_PHONE" | "DESK_PHONE"),
                            auto_accept: bool?,
                            after_contact_work_time_limit: ::Integer?,
-                           desk_phone_number: ::String?
+                           desk_phone_number: ::String?,
+                           persistent_connection: bool?
                          },
                          ?directory_user_id: ::String,
                          security_profile_ids: Array[::String],
@@ -1797,7 +1825,13 @@ module Aws
       def disassociate_routing_profile_queues: (
                                                  instance_id: ::String,
                                                  routing_profile_id: ::String,
-                                                 queue_references: Array[
+                                                 ?queue_references: Array[
+                                                   {
+                                                     queue_id: ::String,
+                                                     channel: ("VOICE" | "CHAT" | "TASK" | "EMAIL")
+                                                   },
+                                                 ],
+                                                 ?manual_assignment_queue_references: Array[
                                                    {
                                                      queue_id: ::String,
                                                      channel: ("VOICE" | "CHAT" | "TASK" | "EMAIL")
@@ -2593,6 +2627,22 @@ module Aws
                                                       ) -> _ListRealtimeContactAnalysisSegmentsV2ResponseSuccess
                                                     | (Hash[Symbol, untyped] params, ?Hash[Symbol, untyped] options) -> _ListRealtimeContactAnalysisSegmentsV2ResponseSuccess
 
+      interface _ListRoutingProfileManualAssignmentQueuesResponseSuccess
+        include ::Seahorse::Client::_ResponseSuccess[Types::ListRoutingProfileManualAssignmentQueuesResponse]
+        def next_token: () -> ::String
+        def routing_profile_manual_assignment_queue_config_summary_list: () -> ::Array[Types::RoutingProfileManualAssignmentQueueConfigSummary]
+        def last_modified_time: () -> ::Time
+        def last_modified_region: () -> ::String
+      end
+      # https://docs.aws.amazon.com/sdk-for-ruby/v3/api/Aws/Connect/Client.html#list_routing_profile_manual_assignment_queues-instance_method
+      def list_routing_profile_manual_assignment_queues: (
+                                                           instance_id: ::String,
+                                                           routing_profile_id: ::String,
+                                                           ?next_token: ::String,
+                                                           ?max_results: ::Integer
+                                                         ) -> _ListRoutingProfileManualAssignmentQueuesResponseSuccess
+                                                       | (Hash[Symbol, untyped] params, ?Hash[Symbol, untyped] options) -> _ListRoutingProfileManualAssignmentQueuesResponseSuccess
+
       interface _ListRoutingProfileQueuesResponseSuccess
         include ::Seahorse::Client::_ResponseSuccess[Types::ListRoutingProfileQueuesResponse]
         def next_token: () -> ::String
@@ -3094,11 +3144,15 @@ module Aws
       def search_contacts: (
                              instance_id: ::String,
                              time_range: {
-                               type: ("INITIATION_TIMESTAMP" | "SCHEDULED_TIMESTAMP" | "CONNECTED_TO_AGENT_TIMESTAMP" | "DISCONNECT_TIMESTAMP"),
+                               type: ("INITIATION_TIMESTAMP" | "SCHEDULED_TIMESTAMP" | "CONNECTED_TO_AGENT_TIMESTAMP" | "DISCONNECT_TIMESTAMP" | "ENQUEUE_TIMESTAMP"),
                                start_time: ::Time,
                                end_time: ::Time
                              },
                              ?search_criteria: {
+                               name: {
+                                 search_text: Array[::String],
+                                 match_type: ("MATCH_ALL" | "MATCH_ANY" | "MATCH_EXACT" | "MATCH_NONE")
+                               }?,
                                agent_ids: Array[::String]?,
                                agent_hierarchy_groups: {
                                  l1_ids: Array[::String]?,
@@ -3114,14 +3168,40 @@ module Aws
                                      {
                                        participant_role: ("AGENT" | "CUSTOMER" | "SYSTEM" | "CUSTOM_BOT" | "SUPERVISOR"),
                                        search_text: Array[::String],
-                                       match_type: ("MATCH_ALL" | "MATCH_ANY")
+                                       match_type: ("MATCH_ALL" | "MATCH_ANY" | "MATCH_EXACT" | "MATCH_NONE")
                                      },
                                    ],
-                                   match_type: ("MATCH_ALL" | "MATCH_ANY")?
+                                   match_type: ("MATCH_ALL" | "MATCH_ANY" | "MATCH_EXACT" | "MATCH_NONE")?
                                  }?
                                }?,
                                initiation_methods: Array[("INBOUND" | "OUTBOUND" | "TRANSFER" | "QUEUE_TRANSFER" | "CALLBACK" | "API" | "DISCONNECT" | "MONITOR" | "EXTERNAL_OUTBOUND" | "WEBRTC_API" | "AGENT_REPLY" | "FLOW")]?,
                                queue_ids: Array[::String]?,
+                               routing_criteria: {
+                                 steps: Array[
+                                   {
+                                     agent_criteria: {
+                                       agent_ids: Array[::String]?,
+                                       match_type: ("MATCH_ALL" | "MATCH_ANY" | "MATCH_EXACT" | "MATCH_NONE")?
+                                     }?
+                                   },
+                                 ]?
+                               }?,
+                               additional_time_range: {
+                                 criteria: Array[
+                                   {
+                                     time_range: {
+                                       type: ("INITIATION_TIMESTAMP" | "SCHEDULED_TIMESTAMP" | "CONNECTED_TO_AGENT_TIMESTAMP" | "DISCONNECT_TIMESTAMP" | "ENQUEUE_TIMESTAMP"),
+                                       start_time: ::Time,
+                                       end_time: ::Time
+                                     }?,
+                                     timestamp_condition: {
+                                       type: ("INITIATION_TIMESTAMP" | "SCHEDULED_TIMESTAMP" | "CONNECTED_TO_AGENT_TIMESTAMP" | "DISCONNECT_TIMESTAMP" | "ENQUEUE_TIMESTAMP"),
+                                       condition_type: ("NOT_EXISTS")
+                                     }?
+                                   },
+                                 ],
+                                 match_type: ("MATCH_ALL" | "MATCH_ANY" | "MATCH_EXACT" | "MATCH_NONE")
+                               }?,
                                searchable_contact_attributes: {
                                  criteria: Array[
                                    {
@@ -3129,7 +3209,7 @@ module Aws
                                      values: Array[::String]
                                    },
                                  ],
-                                 match_type: ("MATCH_ALL" | "MATCH_ANY")?
+                                 match_type: ("MATCH_ALL" | "MATCH_ANY" | "MATCH_EXACT" | "MATCH_NONE")?
                                }?,
                                searchable_segment_attributes: {
                                  criteria: Array[
@@ -3138,13 +3218,13 @@ module Aws
                                      values: Array[::String]
                                    },
                                  ],
-                                 match_type: ("MATCH_ALL" | "MATCH_ANY")?
+                                 match_type: ("MATCH_ALL" | "MATCH_ANY" | "MATCH_EXACT" | "MATCH_NONE")?
                                }?
                              },
                              ?max_results: ::Integer,
                              ?next_token: ::String,
                              ?sort: {
-                               field_name: ("INITIATION_TIMESTAMP" | "SCHEDULED_TIMESTAMP" | "CONNECTED_TO_AGENT_TIMESTAMP" | "DISCONNECT_TIMESTAMP" | "INITIATION_METHOD" | "CHANNEL"),
+                               field_name: ("INITIATION_TIMESTAMP" | "SCHEDULED_TIMESTAMP" | "CONNECTED_TO_AGENT_TIMESTAMP" | "DISCONNECT_TIMESTAMP" | "INITIATION_METHOD" | "CHANNEL" | "EXPIRY_TIMESTAMP"),
                                order: ("ASCENDING" | "DESCENDING")
                              }
                            ) -> _SearchContactsResponseSuccess
@@ -5273,7 +5353,8 @@ module Aws
                                         phone_type: ("SOFT_PHONE" | "DESK_PHONE"),
                                         auto_accept: bool?,
                                         after_contact_work_time_limit: ::Integer?,
-                                        desk_phone_number: ::String?
+                                        desk_phone_number: ::String?,
+                                        persistent_connection: bool?
                                       },
                                       user_id: ::String,
                                       instance_id: ::String

data/sig/types.rbs

@@ -214,6 +214,16 @@ module Aws::Connect
       SENSITIVE: []
     end
 
+    class AssociateContactWithUserRequest
+      attr_accessor instance_id: ::String
+      attr_accessor contact_id: ::String
+      attr_accessor user_id: ::String
+      SENSITIVE: []
+    end
+
+    class AssociateContactWithUserResponse < Aws::EmptyStructure
+    end
+
     class AssociateDefaultVocabularyRequest
       attr_accessor instance_id: ::String
       attr_accessor language_code: ("ar-AE" | "de-CH" | "de-DE" | "en-AB" | "en-AU" | "en-GB" | "en-IE" | "en-IN" | "en-US" | "en-WL" | "es-ES" | "es-US" | "fr-CA" | "fr-FR" | "hi-IN" | "it-IT" | "ja-JP" | "ko-KR" | "pt-BR" | "pt-PT" | "zh-CN" | "en-NZ" | "en-ZA" | "ca-ES" | "da-DK" | "fi-FI" | "id-ID" | "ms-MY" | "nl-NL" | "no-NO" | "pl-PL" | "sv-SE" | "tl-PH")
@@ -280,6 +290,7 @@ module Aws::Connect
       attr_accessor instance_id: ::String
       attr_accessor routing_profile_id: ::String
       attr_accessor queue_configs: ::Array[Types::RoutingProfileQueueConfig]
+      attr_accessor manual_assignment_queue_configs: ::Array[Types::RoutingProfileManualAssignmentQueueConfig]
       SENSITIVE: []
     end
 
@@ -834,7 +845,9 @@ module Aws::Connect
       attr_accessor disconnect_timestamp: ::Time
       attr_accessor scheduled_timestamp: ::Time
       attr_accessor segment_attributes: ::Hash[::String, Types::ContactSearchSummarySegmentAttributeValue]
-      SENSITIVE: [:segment_attributes]
+      attr_accessor name: ::String
+      attr_accessor routing_criteria: Types::RoutingCriteria
+      SENSITIVE: [:segment_attributes, :name]
     end
 
     class ContactSearchSummaryAgentInfo
@@ -851,6 +864,7 @@ module Aws::Connect
 
     class ContactSearchSummarySegmentAttributeValue
       attr_accessor value_string: ::String
+      attr_accessor value_map: ::Hash[::String, Types::SegmentAttributeValue]
       SENSITIVE: []
     end
 
@@ -1178,6 +1192,7 @@ module Aws::Connect
       attr_accessor description: ::String
       attr_accessor default_outbound_queue_id: ::String
       attr_accessor queue_configs: ::Array[Types::RoutingProfileQueueConfig]
+      attr_accessor manual_assignment_queue_configs: ::Array[Types::RoutingProfileManualAssignmentQueueConfig]
       attr_accessor media_concurrencies: ::Array[Types::MediaConcurrency]
       attr_accessor tags: ::Hash[::String, ::String]
       attr_accessor agent_availability_timer: ("TIME_SINCE_LAST_ACTIVITY" | "TIME_SINCE_LAST_INBOUND")
@@ -2062,6 +2077,7 @@ module Aws::Connect
       attr_accessor instance_id: ::String
       attr_accessor routing_profile_id: ::String
       attr_accessor queue_references: ::Array[Types::RoutingProfileQueueReference]
+      attr_accessor manual_assignment_queue_references: ::Array[Types::RoutingProfileQueueReference]
       SENSITIVE: []
     end
 
@@ -3575,6 +3591,22 @@ module Aws::Connect
       SENSITIVE: []
     end
 
+    class ListRoutingProfileManualAssignmentQueuesRequest
+      attr_accessor instance_id: ::String
+      attr_accessor routing_profile_id: ::String
+      attr_accessor next_token: ::String
+      attr_accessor max_results: ::Integer
+      SENSITIVE: []
+    end
+
+    class ListRoutingProfileManualAssignmentQueuesResponse
+      attr_accessor next_token: ::String
+      attr_accessor routing_profile_manual_assignment_queue_config_summary_list: ::Array[Types::RoutingProfileManualAssignmentQueueConfigSummary]
+      attr_accessor last_modified_time: ::Time
+      attr_accessor last_modified_region: ::String
+      SENSITIVE: []
+    end
+
     class ListRoutingProfileQueuesRequest
       attr_accessor instance_id: ::String
       attr_accessor routing_profile_id: ::String
@@ -3900,6 +3932,12 @@ module Aws::Connect
       SENSITIVE: []
     end
 
+    class NameCriteria
+      attr_accessor search_text: ::Array[::String]
+      attr_accessor match_type: ("MATCH_ALL" | "MATCH_ANY" | "MATCH_EXACT" | "MATCH_NONE")
+      SENSITIVE: []
+    end
+
     class NewSessionDetails
       attr_accessor supported_messaging_content_types: ::Array[::String]
       attr_accessor participant_details: Types::ParticipantDetails
@@ -4608,12 +4646,27 @@ module Aws::Connect
       attr_accessor default_outbound_queue_id: ::String
       attr_accessor tags: ::Hash[::String, ::String]
       attr_accessor number_of_associated_queues: ::Integer
+      attr_accessor number_of_associated_manual_assignment_queues: ::Integer
       attr_accessor number_of_associated_users: ::Integer
       attr_accessor agent_availability_timer: ("TIME_SINCE_LAST_ACTIVITY" | "TIME_SINCE_LAST_INBOUND")
       attr_accessor last_modified_time: ::Time
       attr_accessor last_modified_region: ::String
       attr_accessor is_default: bool
       attr_accessor associated_queue_ids: ::Array[::String]
+      attr_accessor associated_manual_assignment_queue_ids: ::Array[::String]
+      SENSITIVE: []
+    end
+
+    class RoutingProfileManualAssignmentQueueConfig
+      attr_accessor queue_reference: Types::RoutingProfileQueueReference
+      SENSITIVE: []
+    end
+
+    class RoutingProfileManualAssignmentQueueConfigSummary
+      attr_accessor queue_id: ::String
+      attr_accessor queue_arn: ::String
+      attr_accessor queue_name: ::String
+      attr_accessor channel: ("VOICE" | "CHAT" | "TASK" | "EMAIL")
       SENSITIVE: []
     end
 
@@ -4786,6 +4839,18 @@ module Aws::Connect
       SENSITIVE: []
     end
 
+    class SearchContactsAdditionalTimeRange
+      attr_accessor criteria: ::Array[Types::SearchContactsAdditionalTimeRangeCriteria]
+      attr_accessor match_type: ("MATCH_ALL" | "MATCH_ANY" | "MATCH_EXACT" | "MATCH_NONE")
+      SENSITIVE: []
+    end
+
+    class SearchContactsAdditionalTimeRangeCriteria
+      attr_accessor time_range: Types::SearchContactsTimeRange
+      attr_accessor timestamp_condition: Types::SearchContactsTimestampCondition
+      SENSITIVE: []
+    end
+
     class SearchContactsRequest
       attr_accessor instance_id: ::String
       attr_accessor time_range: Types::SearchContactsTimeRange
@@ -4804,19 +4869,28 @@ module Aws::Connect
     end
 
     class SearchContactsTimeRange
-      attr_accessor type: ("INITIATION_TIMESTAMP" | "SCHEDULED_TIMESTAMP" | "CONNECTED_TO_AGENT_TIMESTAMP" | "DISCONNECT_TIMESTAMP")
+      attr_accessor type: ("INITIATION_TIMESTAMP" | "SCHEDULED_TIMESTAMP" | "CONNECTED_TO_AGENT_TIMESTAMP" | "DISCONNECT_TIMESTAMP" | "ENQUEUE_TIMESTAMP")
       attr_accessor start_time: ::Time
       attr_accessor end_time: ::Time
       SENSITIVE: []
     end
 
+    class SearchContactsTimestampCondition
+      attr_accessor type: ("INITIATION_TIMESTAMP" | "SCHEDULED_TIMESTAMP" | "CONNECTED_TO_AGENT_TIMESTAMP" | "DISCONNECT_TIMESTAMP" | "ENQUEUE_TIMESTAMP")
+      attr_accessor condition_type: ("NOT_EXISTS")
+      SENSITIVE: []
+    end
+
     class SearchCriteria
+      attr_accessor name: Types::NameCriteria
       attr_accessor agent_ids: ::Array[::String]
       attr_accessor agent_hierarchy_groups: Types::AgentHierarchyGroups
       attr_accessor channels: ::Array[("VOICE" | "CHAT" | "TASK" | "EMAIL")]
       attr_accessor contact_analysis: Types::ContactAnalysis
       attr_accessor initiation_methods: ::Array[("INBOUND" | "OUTBOUND" | "TRANSFER" | "QUEUE_TRANSFER" | "CALLBACK" | "API" | "DISCONNECT" | "MONITOR" | "EXTERNAL_OUTBOUND" | "WEBRTC_API" | "AGENT_REPLY" | "FLOW")]
       attr_accessor queue_ids: ::Array[::String]
+      attr_accessor routing_criteria: Types::SearchableRoutingCriteria
+      attr_accessor additional_time_range: Types::SearchContactsAdditionalTimeRange
       attr_accessor searchable_contact_attributes: Types::SearchableContactAttributes
       attr_accessor searchable_segment_attributes: Types::SearchableSegmentAttributes
       SENSITIVE: []
@@ -5028,9 +5102,15 @@ module Aws::Connect
       SENSITIVE: []
     end
 
+    class SearchableAgentCriteriaStep
+      attr_accessor agent_ids: ::Array[::String]
+      attr_accessor match_type: ("MATCH_ALL" | "MATCH_ANY" | "MATCH_EXACT" | "MATCH_NONE")
+      SENSITIVE: []
+    end
+
     class SearchableContactAttributes
       attr_accessor criteria: ::Array[Types::SearchableContactAttributesCriteria]
-      attr_accessor match_type: ("MATCH_ALL" | "MATCH_ANY")
+      attr_accessor match_type: ("MATCH_ALL" | "MATCH_ANY" | "MATCH_EXACT" | "MATCH_NONE")
       SENSITIVE: []
     end
 
@@ -5040,9 +5120,19 @@ module Aws::Connect
       SENSITIVE: [:key]
     end
 
+    class SearchableRoutingCriteria
+      attr_accessor steps: ::Array[Types::SearchableRoutingCriteriaStep]
+      SENSITIVE: []
+    end
+
+    class SearchableRoutingCriteriaStep
+      attr_accessor agent_criteria: Types::SearchableAgentCriteriaStep
+      SENSITIVE: []
+    end
+
     class SearchableSegmentAttributes
       attr_accessor criteria: ::Array[Types::SearchableSegmentAttributesCriteria]
-      attr_accessor match_type: ("MATCH_ALL" | "MATCH_ANY")
+      attr_accessor match_type: ("MATCH_ALL" | "MATCH_ANY" | "MATCH_EXACT" | "MATCH_NONE")
       SENSITIVE: []
     end
 
@@ -5190,7 +5280,7 @@ module Aws::Connect
     end
 
     class Sort
-      attr_accessor field_name: ("INITIATION_TIMESTAMP" | "SCHEDULED_TIMESTAMP" | "CONNECTED_TO_AGENT_TIMESTAMP" | "DISCONNECT_TIMESTAMP" | "INITIATION_METHOD" | "CHANNEL")
+      attr_accessor field_name: ("INITIATION_TIMESTAMP" | "SCHEDULED_TIMESTAMP" | "CONNECTED_TO_AGENT_TIMESTAMP" | "DISCONNECT_TIMESTAMP" | "INITIATION_METHOD" | "CHANNEL" | "EXPIRY_TIMESTAMP")
       attr_accessor order: ("ASCENDING" | "DESCENDING")
       SENSITIVE: []
     end
@@ -5671,14 +5761,14 @@ module Aws::Connect
 
     class Transcript
       attr_accessor criteria: ::Array[Types::TranscriptCriteria]
-      attr_accessor match_type: ("MATCH_ALL" | "MATCH_ANY")
+      attr_accessor match_type: ("MATCH_ALL" | "MATCH_ANY" | "MATCH_EXACT" | "MATCH_NONE")
       SENSITIVE: []
     end
 
     class TranscriptCriteria
       attr_accessor participant_role: ("AGENT" | "CUSTOMER" | "SYSTEM" | "CUSTOM_BOT" | "SUPERVISOR")
       attr_accessor search_text: ::Array[::String]
-      attr_accessor match_type: ("MATCH_ALL" | "MATCH_ANY")
+      attr_accessor match_type: ("MATCH_ALL" | "MATCH_ANY" | "MATCH_EXACT" | "MATCH_NONE")
       SENSITIVE: []
     end
 
@@ -6349,6 +6439,7 @@ module Aws::Connect
       attr_accessor auto_accept: bool
       attr_accessor after_contact_work_time_limit: ::Integer
       attr_accessor desk_phone_number: ::String
+      attr_accessor persistent_connection: bool
       SENSITIVE: []
     end
 

metadata

@@ -1,7 +1,7 @@
 --- !ruby/object:Gem::Specification
 name: aws-sdk-connect
 version: !ruby/object:Gem::Version
-  version: 1.216.0
+  version: 1.218.0
 platform: ruby
 authors:
 - Amazon Web Services