aws-sdk-connect 1.214.0 → 1.216.0

data/lib/aws-sdk-connect/client_api.rb

@@ -43,6 +43,7 @@ module Aws::Connect
     AgentStatus = Shapes::StructureShape.new(name: 'AgentStatus')
     AgentStatusDescription = Shapes::StringShape.new(name: 'AgentStatusDescription')
     AgentStatusId = Shapes::StringShape.new(name: 'AgentStatusId')
+    AgentStatusIdentifier = Shapes::StructureShape.new(name: 'AgentStatusIdentifier')
     AgentStatusList = Shapes::ListShape.new(name: 'AgentStatusList')
     AgentStatusName = Shapes::StringShape.new(name: 'AgentStatusName')
     AgentStatusOrderNumber = Shapes::IntegerShape.new(name: 'AgentStatusOrderNumber')
@@ -55,6 +56,7 @@ module Aws::Connect
     AgentStatusSummaryList = Shapes::ListShape.new(name: 'AgentStatusSummaryList')
     AgentStatusType = Shapes::StringShape.new(name: 'AgentStatusType')
     AgentStatusTypes = Shapes::ListShape.new(name: 'AgentStatusTypes')
+    AgentStatuses = Shapes::ListShape.new(name: 'AgentStatuses')
     AgentUsername = Shapes::StringShape.new(name: 'AgentUsername')
     AgentsCriteria = Shapes::StructureShape.new(name: 'AgentsCriteria')
     AgentsMinOneMaxHundred = Shapes::ListShape.new(name: 'AgentsMinOneMaxHundred')
@@ -507,6 +509,7 @@ module Aws::Connect
     EmailRecipientsList = Shapes::ListShape.new(name: 'EmailRecipientsList')
     EmailReference = Shapes::StructureShape.new(name: 'EmailReference')
     EmptyFieldValue = Shapes::StructureShape.new(name: 'EmptyFieldValue')
+    EnableValueValidationOnAssociation = Shapes::BooleanShape.new(name: 'EnableValueValidationOnAssociation')
     EncryptionConfig = Shapes::StructureShape.new(name: 'EncryptionConfig')
     EncryptionType = Shapes::StringShape.new(name: 'EncryptionType')
     EndAssociatedTasksActionDefinition = Shapes::StructureShape.new(name: 'EndAssociatedTasksActionDefinition')
@@ -706,6 +709,7 @@ module Aws::Connect
     Index = Shapes::IntegerShape.new(name: 'Index')
     InitiateAs = Shapes::StringShape.new(name: 'InitiateAs')
     InitiationMethodList = Shapes::ListShape.new(name: 'InitiationMethodList')
+    InputPredefinedAttributeConfiguration = Shapes::StructureShape.new(name: 'InputPredefinedAttributeConfiguration')
     Instance = Shapes::StructureShape.new(name: 'Instance')
     InstanceArn = Shapes::StringShape.new(name: 'InstanceArn')
     InstanceAttributeType = Shapes::StringShape.new(name: 'InstanceAttributeType')
@@ -738,6 +742,7 @@ module Aws::Connect
     InvisibleTaskTemplateFields = Shapes::ListShape.new(name: 'InvisibleTaskTemplateFields')
     IpCidr = Shapes::StringShape.new(name: 'IpCidr')
     IpCidrList = Shapes::ListShape.new(name: 'IpCidrList')
+    IsReadOnly = Shapes::BooleanShape.new(name: 'IsReadOnly')
     IvrRecordingTrack = Shapes::StringShape.new(name: 'IvrRecordingTrack')
     JoinToken = Shapes::StringShape.new(name: 'JoinToken')
     KeyId = Shapes::StringShape.new(name: 'KeyId')
@@ -979,7 +984,10 @@ module Aws::Connect
     PotentialDisconnectIssue = Shapes::StringShape.new(name: 'PotentialDisconnectIssue')
     PreSignedAttachmentUrl = Shapes::StringShape.new(name: 'PreSignedAttachmentUrl')
     PredefinedAttribute = Shapes::StructureShape.new(name: 'PredefinedAttribute')
+    PredefinedAttributeConfiguration = Shapes::StructureShape.new(name: 'PredefinedAttributeConfiguration')
     PredefinedAttributeName = Shapes::StringShape.new(name: 'PredefinedAttributeName')
+    PredefinedAttributePurposeName = Shapes::StringShape.new(name: 'PredefinedAttributePurposeName')
+    PredefinedAttributePurposeNameList = Shapes::ListShape.new(name: 'PredefinedAttributePurposeNameList')
     PredefinedAttributeSearchConditionList = Shapes::ListShape.new(name: 'PredefinedAttributeSearchConditionList')
     PredefinedAttributeSearchCriteria = Shapes::StructureShape.new(name: 'PredefinedAttributeSearchCriteria')
     PredefinedAttributeSearchSummaryList = Shapes::ListShape.new(name: 'PredefinedAttributeSearchSummaryList')
@@ -1251,6 +1259,7 @@ module Aws::Connect
     SegmentAttributeName = Shapes::StringShape.new(name: 'SegmentAttributeName')
     SegmentAttributeValue = Shapes::StructureShape.new(name: 'SegmentAttributeValue')
     SegmentAttributeValueInteger = Shapes::IntegerShape.new(name: 'SegmentAttributeValueInteger')
+    SegmentAttributeValueList = Shapes::ListShape.new(name: 'SegmentAttributeValueList')
     SegmentAttributeValueMap = Shapes::MapShape.new(name: 'SegmentAttributeValueMap')
     SegmentAttributeValueString = Shapes::StringShape.new(name: 'SegmentAttributeValueString')
     SegmentAttributes = Shapes::MapShape.new(name: 'SegmentAttributes')
@@ -1646,6 +1655,10 @@ module Aws::Connect
     AgentStatus.add_member(:last_modified_region, Shapes::ShapeRef.new(shape: RegionName, location_name: "LastModifiedRegion"))
     AgentStatus.struct_class = Types::AgentStatus
 
+    AgentStatusIdentifier.add_member(:arn, Shapes::ShapeRef.new(shape: ARN, location_name: "Arn"))
+    AgentStatusIdentifier.add_member(:id, Shapes::ShapeRef.new(shape: AgentStatusId, location_name: "Id"))
+    AgentStatusIdentifier.struct_class = Types::AgentStatusIdentifier
+
     AgentStatusList.member = Shapes::ShapeRef.new(shape: AgentStatus)
 
     AgentStatusReference.add_member(:status_start_timestamp, Shapes::ShapeRef.new(shape: Timestamp, location_name: "StatusStartTimestamp"))
@@ -1675,6 +1688,8 @@ module Aws::Connect
 
     AgentStatusTypes.member = Shapes::ShapeRef.new(shape: AgentStatusType)
 
+    AgentStatuses.member = Shapes::ShapeRef.new(shape: AgentStatusId)
+
     AgentsCriteria.add_member(:agent_ids, Shapes::ShapeRef.new(shape: AgentIds, location_name: "AgentIds"))
     AgentsCriteria.struct_class = Types::AgentsCriteria
 
@@ -2478,7 +2493,9 @@ module Aws::Connect
 
     CreatePredefinedAttributeRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location: "uri", location_name: "InstanceId"))
     CreatePredefinedAttributeRequest.add_member(:name, Shapes::ShapeRef.new(shape: PredefinedAttributeName, required: true, location_name: "Name"))
-    CreatePredefinedAttributeRequest.add_member(:values, Shapes::ShapeRef.new(shape: PredefinedAttributeValues, required: true, location_name: "Values"))
+    CreatePredefinedAttributeRequest.add_member(:values, Shapes::ShapeRef.new(shape: PredefinedAttributeValues, location_name: "Values"))
+    CreatePredefinedAttributeRequest.add_member(:purposes, Shapes::ShapeRef.new(shape: PredefinedAttributePurposeNameList, location_name: "Purposes"))
+    CreatePredefinedAttributeRequest.add_member(:attribute_configuration, Shapes::ShapeRef.new(shape: InputPredefinedAttributeConfiguration, location_name: "AttributeConfiguration"))
     CreatePredefinedAttributeRequest.struct_class = Types::CreatePredefinedAttributeRequest
 
     CreatePromptRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location: "uri", location_name: "InstanceId"))
@@ -3098,6 +3115,7 @@ module Aws::Connect
     Dimensions.add_member(:channel, Shapes::ShapeRef.new(shape: Channel, location_name: "Channel"))
     Dimensions.add_member(:routing_profile, Shapes::ShapeRef.new(shape: RoutingProfileReference, location_name: "RoutingProfile"))
     Dimensions.add_member(:routing_step_expression, Shapes::ShapeRef.new(shape: RoutingExpression, location_name: "RoutingStepExpression"))
+    Dimensions.add_member(:agent_status, Shapes::ShapeRef.new(shape: AgentStatusIdentifier, location_name: "AgentStatus"))
     Dimensions.struct_class = Types::Dimensions
 
     DimensionsV2Map.key = Shapes::ShapeRef.new(shape: DimensionsV2Key)
@@ -3527,6 +3545,7 @@ module Aws::Connect
     Filters.add_member(:channels, Shapes::ShapeRef.new(shape: Channels, location_name: "Channels"))
     Filters.add_member(:routing_profiles, Shapes::ShapeRef.new(shape: RoutingProfiles, location_name: "RoutingProfiles"))
     Filters.add_member(:routing_step_expressions, Shapes::ShapeRef.new(shape: RoutingExpressions, location_name: "RoutingStepExpressions"))
+    Filters.add_member(:agent_statuses, Shapes::ShapeRef.new(shape: AgentStatuses, location_name: "AgentStatuses"))
     Filters.struct_class = Types::Filters
 
     FiltersV2List.member = Shapes::ShapeRef.new(shape: FilterV2)
@@ -3900,6 +3919,9 @@ module Aws::Connect
 
     InitiationMethodList.member = Shapes::ShapeRef.new(shape: ContactInitiationMethod)
 
+    InputPredefinedAttributeConfiguration.add_member(:enable_value_validation_on_association, Shapes::ShapeRef.new(shape: EnableValueValidationOnAssociation, location_name: "EnableValueValidationOnAssociation"))
+    InputPredefinedAttributeConfiguration.struct_class = Types::InputPredefinedAttributeConfiguration
+
     Instance.add_member(:id, Shapes::ShapeRef.new(shape: InstanceId, location_name: "Id"))
     Instance.add_member(:arn, Shapes::ShapeRef.new(shape: ARN, location_name: "Arn"))
     Instance.add_member(:identity_management_type, Shapes::ShapeRef.new(shape: DirectoryType, location_name: "IdentityManagementType"))
@@ -4736,10 +4758,18 @@ module Aws::Connect
 
     PredefinedAttribute.add_member(:name, Shapes::ShapeRef.new(shape: PredefinedAttributeName, location_name: "Name"))
     PredefinedAttribute.add_member(:values, Shapes::ShapeRef.new(shape: PredefinedAttributeValues, location_name: "Values"))
+    PredefinedAttribute.add_member(:purposes, Shapes::ShapeRef.new(shape: PredefinedAttributePurposeNameList, location_name: "Purposes"))
+    PredefinedAttribute.add_member(:attribute_configuration, Shapes::ShapeRef.new(shape: PredefinedAttributeConfiguration, location_name: "AttributeConfiguration"))
     PredefinedAttribute.add_member(:last_modified_time, Shapes::ShapeRef.new(shape: Timestamp, location_name: "LastModifiedTime"))
     PredefinedAttribute.add_member(:last_modified_region, Shapes::ShapeRef.new(shape: RegionName, location_name: "LastModifiedRegion"))
     PredefinedAttribute.struct_class = Types::PredefinedAttribute
 
+    PredefinedAttributeConfiguration.add_member(:enable_value_validation_on_association, Shapes::ShapeRef.new(shape: EnableValueValidationOnAssociation, location_name: "EnableValueValidationOnAssociation"))
+    PredefinedAttributeConfiguration.add_member(:is_read_only, Shapes::ShapeRef.new(shape: IsReadOnly, location_name: "IsReadOnly"))
+    PredefinedAttributeConfiguration.struct_class = Types::PredefinedAttributeConfiguration
+
+    PredefinedAttributePurposeNameList.member = Shapes::ShapeRef.new(shape: PredefinedAttributePurposeName)
+
     PredefinedAttributeSearchConditionList.member = Shapes::ShapeRef.new(shape: PredefinedAttributeSearchCriteria)
 
     PredefinedAttributeSearchCriteria.add_member(:or_conditions, Shapes::ShapeRef.new(shape: PredefinedAttributeSearchConditionList, location_name: "OrConditions"))
@@ -5594,8 +5624,12 @@ module Aws::Connect
     SegmentAttributeValue.add_member(:value_string, Shapes::ShapeRef.new(shape: SegmentAttributeValueString, location_name: "ValueString"))
     SegmentAttributeValue.add_member(:value_map, Shapes::ShapeRef.new(shape: SegmentAttributeValueMap, location_name: "ValueMap"))
     SegmentAttributeValue.add_member(:value_integer, Shapes::ShapeRef.new(shape: SegmentAttributeValueInteger, location_name: "ValueInteger"))
+    SegmentAttributeValue.add_member(:value_list, Shapes::ShapeRef.new(shape: SegmentAttributeValueList, location_name: "ValueList"))
+    SegmentAttributeValue.add_member(:value_arn, Shapes::ShapeRef.new(shape: SegmentAttributeValueString, location_name: "ValueArn"))
     SegmentAttributeValue.struct_class = Types::SegmentAttributeValue
 
+    SegmentAttributeValueList.member = Shapes::ShapeRef.new(shape: SegmentAttributeValue)
+
     SegmentAttributeValueMap.key = Shapes::ShapeRef.new(shape: SegmentAttributeName)
     SegmentAttributeValueMap.value = Shapes::ShapeRef.new(shape: SegmentAttributeValue)
 
@@ -6290,6 +6324,8 @@ module Aws::Connect
     UpdatePredefinedAttributeRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location: "uri", location_name: "InstanceId"))
     UpdatePredefinedAttributeRequest.add_member(:name, Shapes::ShapeRef.new(shape: PredefinedAttributeName, required: true, location: "uri", location_name: "Name"))
     UpdatePredefinedAttributeRequest.add_member(:values, Shapes::ShapeRef.new(shape: PredefinedAttributeValues, location_name: "Values"))
+    UpdatePredefinedAttributeRequest.add_member(:purposes, Shapes::ShapeRef.new(shape: PredefinedAttributePurposeNameList, location_name: "Purposes"))
+    UpdatePredefinedAttributeRequest.add_member(:attribute_configuration, Shapes::ShapeRef.new(shape: InputPredefinedAttributeConfiguration, location_name: "AttributeConfiguration"))
     UpdatePredefinedAttributeRequest.struct_class = Types::UpdatePredefinedAttributeRequest
 
     UpdatePromptRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location: "uri", location_name: "InstanceId"))

data/lib/aws-sdk-connect/types.rb

@@ -389,6 +389,25 @@ module Aws::Connect
       include Aws::Structure
     end
 
+    # Information about the agent status assigned to the user.
+    #
+    # @!attribute [rw] arn
+    #   The Amazon Resource Name (ARN) of the agent status.
+    #   @return [String]
+    #
+    # @!attribute [rw] id
+    #   The identifier of the agent status.
+    #   @return [String]
+    #
+    # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/AgentStatusIdentifier AWS API Documentation
+    #
+    class AgentStatusIdentifier < Struct.new(
+      :arn,
+      :id)
+      SENSITIVE = []
+      include Aws::Structure
+    end
+
     # Information about the agent's status.
     #
     # @!attribute [rw] status_start_timestamp
@@ -1564,8 +1583,8 @@ module Aws::Connect
     end
 
     # This API is in preview release for Amazon Connect and is subject to
-    # change. To request access to this API, contact Amazon Web
-    # ServicesSupport.
+    # change. To request access to this API, contact Amazon Web Services
+    # Support.
     #
     # Information about an authentication profile. An authentication profile
     # is a resource that stores the authentication settings for users in
@@ -1678,8 +1697,8 @@ module Aws::Connect
     end
 
     # This API is in preview release for Amazon Connect and is subject to
-    # change. To request access to this API, contact Amazon Web
-    # ServicesSupport.
+    # change. To request access to this API, contact Amazon Web Services
+    # Support.
     #
     # A summary of a given authentication profile.
     #
@@ -3551,7 +3570,7 @@ module Aws::Connect
       :disconnect_timestamp,
       :scheduled_timestamp,
       :segment_attributes)
-      SENSITIVE = []
+      SENSITIVE = [:segment_attributes]
       include Aws::Structure
     end
 
@@ -4783,12 +4802,27 @@ module Aws::Connect
     #   The values of the predefined attribute.
     #   @return [Types::PredefinedAttributeValues]
     #
+    # @!attribute [rw] purposes
+    #   Values that enable you to categorize your predefined attributes. You
+    #   can use them in custom UI elements across the Amazon Connect admin
+    #   website.
+    #   @return [Array<String>]
+    #
+    # @!attribute [rw] attribute_configuration
+    #   Custom metadata that is associated to predefined attributes to
+    #   control behavior in upstream services, such as controlling how a
+    #   predefined attribute should be displayed in the Amazon Connect admin
+    #   website.
+    #   @return [Types::InputPredefinedAttributeConfiguration]
+    #
     # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/CreatePredefinedAttributeRequest AWS API Documentation
     #
     class CreatePredefinedAttributeRequest < Struct.new(
       :instance_id,
       :name,
-      :values)
+      :values,
+      :purposes,
+      :attribute_configuration)
       SENSITIVE = []
       include Aws::Structure
     end
@@ -7936,13 +7970,18 @@ module Aws::Connect
     #   The expression of a step in a routing criteria.
     #   @return [String]
     #
+    # @!attribute [rw] agent_status
+    #   Information about the agent status assigned to the user.
+    #   @return [Types::AgentStatusIdentifier]
+    #
     # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/Dimensions AWS API Documentation
     #
     class Dimensions < Struct.new(
       :queue,
       :channel,
       :routing_profile,
-      :routing_step_expression)
+      :routing_step_expression,
+      :agent_status)
       SENSITIVE = []
       include Aws::Structure
     end
@@ -9868,13 +9907,18 @@ module Aws::Connect
     #   object of a step in a routing criteria.
     #   @return [Array<String>]
     #
+    # @!attribute [rw] agent_statuses
+    #   A list of up to 50 agent status IDs or ARNs.
+    #   @return [Array<String>]
+    #
     # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/Filters AWS API Documentation
     #
     class Filters < Struct.new(
       :queues,
       :channels,
       :routing_profiles,
-      :routing_step_expressions)
+      :routing_step_expressions,
+      :agent_statuses)
       SENSITIVE = []
       include Aws::Structure
     end
@@ -10118,11 +10162,16 @@ module Aws::Connect
     #
     #   * RoutingStepExpressions: 50
     #
+    #   * AgentStatuses: 50
+    #
     #   Metric data is retrieved only for the resources associated with the
     #   queues or routing profiles, and by any channels included in the
     #   filter. (You cannot filter by both queue AND routing profile.) You
     #   can include both resource IDs and resource ARNs in the same request.
     #
+    #   When using `AgentStatuses` as filter make sure Queues is added as
+    #   primary filter.
+    #
     #   When using the `RoutingStepExpression` filter, you need to pass
     #   exactly one `QueueId`. The filter is also case sensitive so when
     #   using the `RoutingStepExpression` filter, grouping by
@@ -10133,21 +10182,29 @@ module Aws::Connect
     #   @return [Types::Filters]
     #
     # @!attribute [rw] groupings
-    #   The grouping applied to the metrics returned. For example, when
-    #   grouped by `QUEUE`, the metrics returned apply to each queue rather
-    #   than aggregated for all queues.
+    #   Defines the level of aggregation for metrics data by a dimension(s).
+    #   Its similar to sorting items into buckets based on a common
+    #   characteristic, then counting or calculating something for each
+    #   bucket. For example, when grouped by `QUEUE`, the metrics returned
+    #   apply to each queue rather than aggregated for all queues.
+    #
+    #   The grouping list is an ordered list, with the first item in the
+    #   list defined as the primary grouping. If no grouping is included in
+    #   the request, the aggregation happens at the instance-level.
     #
     #   * If you group by `CHANNEL`, you should include a Channels filter.
     #     VOICE, CHAT, and TASK channels are supported.
     #
+    #   * If you group by `AGENT_STATUS`, you must include the `QUEUE` as
+    #     the primary grouping and use queue filter. When you group by
+    #     `AGENT_STATUS`, the only metric available is the `AGENTS_ONLINE`
+    #     metric.
+    #
     #   * If you group by `ROUTING_PROFILE`, you must include either a queue
     #     or routing profile filter. In addition, a routing profile filter
     #     is required for metrics `CONTACTS_SCHEDULED`, `CONTACTS_IN_QUEUE`,
     #     and ` OLDEST_CONTACT_AGE`.
     #
-    #   * If no `Grouping` is included in the request, a summary of metrics
-    #     is returned.
-    #
     #   * When using the `RoutingStepExpression` filter, group by
     #     `ROUTING_STEP_EXPRESSION` is required.
     #   @return [Array<String>]
@@ -14045,6 +14102,25 @@ module Aws::Connect
       include Aws::Structure
     end
 
+    # Custom metadata that is associated to predefined attributes to control
+    # behavior in upstream services, such as controlling how a predefined
+    # attribute should be displayed in the Amazon Connect admin website.
+    #
+    # @!attribute [rw] enable_value_validation_on_association
+    #   When this parameter is set to true, Amazon Connect enforces strict
+    #   validation on the specific values, if the values are predefined in
+    #   attributes. The contact will store only valid and predefined values
+    #   for the predefined attribute key.
+    #   @return [Boolean]
+    #
+    # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/InputPredefinedAttributeConfiguration AWS API Documentation
+    #
+    class InputPredefinedAttributeConfiguration < Struct.new(
+      :enable_value_validation_on_association)
+      SENSITIVE = []
+      include Aws::Structure
+    end
+
     # The Amazon Connect instance.
     #
     # @!attribute [rw] id
@@ -18370,6 +18446,19 @@ module Aws::Connect
     #   The values of the predefined attribute.
     #   @return [Types::PredefinedAttributeValues]
     #
+    # @!attribute [rw] purposes
+    #   Values that enable you to categorize your predefined attributes. You
+    #   can use them in custom UI elements across the Amazon Connect admin
+    #   website.
+    #   @return [Array<String>]
+    #
+    # @!attribute [rw] attribute_configuration
+    #   Custom metadata that is associated to predefined attributes to
+    #   control behavior in upstream services, such as controlling how a
+    #   predefined attribute should be displayed in the Amazon Connect admin
+    #   website.
+    #   @return [Types::PredefinedAttributeConfiguration]
+    #
     # @!attribute [rw] last_modified_time
     #   Last modified time.
     #   @return [Time]
@@ -18383,12 +18472,39 @@ module Aws::Connect
     class PredefinedAttribute < Struct.new(
       :name,
       :values,
+      :purposes,
+      :attribute_configuration,
       :last_modified_time,
       :last_modified_region)
       SENSITIVE = []
       include Aws::Structure
     end
 
+    # Custom metadata that is associated to predefined attributes to control
+    # behavior in upstream services, such as controlling how a predefined
+    # attribute should be displayed in the Amazon Connect admin website.
+    #
+    # @!attribute [rw] enable_value_validation_on_association
+    #   When this parameter is set to true, Amazon Connect enforces strict
+    #   validation on the specific values, if the values are predefined in
+    #   attributes. The contact will store only valid and predefined values
+    #   for teh predefined attribute key.
+    #   @return [Boolean]
+    #
+    # @!attribute [rw] is_read_only
+    #   A boolean flag used to indicate whether a predefined attribute
+    #   should be displayed in the Amazon Connect admin website.
+    #   @return [Boolean]
+    #
+    # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/PredefinedAttributeConfiguration AWS API Documentation
+    #
+    class PredefinedAttributeConfiguration < Struct.new(
+      :enable_value_validation_on_association,
+      :is_read_only)
+      SENSITIVE = []
+      include Aws::Structure
+    end
+
     # The search criteria to be used to return predefined attributes.
     #
     # @!attribute [rw] or_conditions
@@ -22411,12 +22527,25 @@ module Aws::Connect
     #   The value of a segment attribute.
     #   @return [Integer]
     #
+    # @!attribute [rw] value_list
+    #   The value of a segment attribute. This is only supported for
+    #   system-defined attributes, not for user-defined attributes.
+    #   @return [Array<Types::SegmentAttributeValue>]
+    #
+    # @!attribute [rw] value_arn
+    #   The value of a segment attribute that has to be a valid ARN. This is
+    #   only supported for system-defined attributes, not for user-defined
+    #   attributes.
+    #   @return [String]
+    #
     # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/SegmentAttributeValue AWS API Documentation
     #
     class SegmentAttributeValue < Struct.new(
       :value_string,
       :value_map,
-      :value_integer)
+      :value_integer,
+      :value_list,
+      :value_arn)
       SENSITIVE = []
       include Aws::Structure
     end
@@ -25582,8 +25711,9 @@ module Aws::Connect
     #   This field can be used to show channel subtype, such as
     #   `connect:Guide`.
     #
-    #   Currently Contact Expiry is the only segment attribute which can be
-    #   updated by using the UpdateContact API.
+    #   Contact Expiry, and user-defined attributes (String - String) that
+    #   are defined in predefined attributes, can be updated by using the
+    #   UpdateContact API.
     #   @return [Hash<String,Types::SegmentAttributeValue>]
     #
     # @!attribute [rw] queue_info
@@ -25993,7 +26123,7 @@ module Aws::Connect
     #   The type of attribute.
     #
     #   <note markdown="1"> Only allowlisted customers can consume USE\_CUSTOM\_TTS\_VOICES. To
-    #   access this feature, contact Amazon Web ServicesSupport for
+    #   access this feature, contact Amazon Web Services Support for
     #   allowlisting.
     #
     #    </note>
@@ -26286,12 +26416,27 @@ module Aws::Connect
     #   The values of the predefined attribute.
     #   @return [Types::PredefinedAttributeValues]
     #
+    # @!attribute [rw] purposes
+    #   Values that enable you to categorize your predefined attributes. You
+    #   can use them in custom UI elements across the Amazon Connect admin
+    #   website.
+    #   @return [Array<String>]
+    #
+    # @!attribute [rw] attribute_configuration
+    #   Custom metadata that is associated to predefined attributes to
+    #   control behavior in upstream services, such as controlling how a
+    #   predefined attribute should be displayed in the Amazon Connect admin
+    #   website.
+    #   @return [Types::InputPredefinedAttributeConfiguration]
+    #
     # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/UpdatePredefinedAttributeRequest AWS API Documentation
     #
     class UpdatePredefinedAttributeRequest < Struct.new(
       :instance_id,
       :name,
-      :values)
+      :values,
+      :purposes,
+      :attribute_configuration)
       SENSITIVE = []
       include Aws::Structure
     end

data/lib/aws-sdk-connect.rb

@@ -54,7 +54,7 @@ module Aws::Connect
   autoload :EndpointProvider, 'aws-sdk-connect/endpoint_provider'
   autoload :Endpoints, 'aws-sdk-connect/endpoints'
 
-  GEM_VERSION = '1.214.0'
+  GEM_VERSION = '1.216.0'
 
 end
 

data/sig/client.rbs

@@ -433,7 +433,11 @@ module Aws
                             ?segment_attributes: Hash[::String, {
                                 value_string: ::String?,
                                 value_map: Hash[::String, untyped]?,
-                                value_integer: ::Integer?
+                                value_integer: ::Integer?,
+                                value_list: Array[
+                                  untyped,
+                                ]?,
+                                value_arn: ::String?
                               }],
                             ?previous_contact_id: ::String
                           ) -> _CreateContactResponseSuccess
@@ -714,8 +718,12 @@ module Aws
       def create_predefined_attribute: (
                                          instance_id: ::String,
                                          name: ::String,
-                                         values: {
+                                         ?values: {
                                            string_list: Array[::String]?
+                                         },
+                                         ?purposes: Array[::String],
+                                         ?attribute_configuration: {
+                                           enable_value_validation_on_association: bool?
                                          }
                                        ) -> ::Seahorse::Client::_ResponseSuccess[::Aws::EmptyStructure]
                                      | (Hash[Symbol, untyped] params, ?Hash[Symbol, untyped] options) -> ::Seahorse::Client::_ResponseSuccess[::Aws::EmptyStructure]
@@ -1907,9 +1915,10 @@ module Aws
                                        queues: Array[::String]?,
                                        channels: Array[("VOICE" | "CHAT" | "TASK" | "EMAIL")]?,
                                        routing_profiles: Array[::String]?,
-                                       routing_step_expressions: Array[::String]?
+                                       routing_step_expressions: Array[::String]?,
+                                       agent_statuses: Array[::String]?
                                      },
-                                     ?groupings: Array[("QUEUE" | "CHANNEL" | "ROUTING_PROFILE" | "ROUTING_STEP_EXPRESSION")],
+                                     ?groupings: Array[("QUEUE" | "CHANNEL" | "ROUTING_PROFILE" | "ROUTING_STEP_EXPRESSION" | "AGENT_STATUS")],
                                      current_metrics: Array[
                                        {
                                          name: ("AGENTS_ONLINE" | "AGENTS_AVAILABLE" | "AGENTS_ON_CALL" | "AGENTS_NON_PRODUCTIVE" | "AGENTS_AFTER_CONTACT_WORK" | "AGENTS_ERROR" | "AGENTS_STAFFED" | "CONTACTS_IN_QUEUE" | "OLDEST_CONTACT_AGE" | "CONTACTS_SCHEDULED" | "AGENTS_ON_CONTACT" | "SLOTS_ACTIVE" | "SLOTS_AVAILABLE")?,
@@ -2005,9 +2014,10 @@ module Aws
                                queues: Array[::String]?,
                                channels: Array[("VOICE" | "CHAT" | "TASK" | "EMAIL")]?,
                                routing_profiles: Array[::String]?,
-                               routing_step_expressions: Array[::String]?
+                               routing_step_expressions: Array[::String]?,
+                               agent_statuses: Array[::String]?
                              },
-                             ?groupings: Array[("QUEUE" | "CHANNEL" | "ROUTING_PROFILE" | "ROUTING_STEP_EXPRESSION")],
+                             ?groupings: Array[("QUEUE" | "CHANNEL" | "ROUTING_PROFILE" | "ROUTING_STEP_EXPRESSION" | "AGENT_STATUS")],
                              historical_metrics: Array[
                                {
                                  name: ("CONTACTS_QUEUED" | "CONTACTS_HANDLED" | "CONTACTS_ABANDONED" | "CONTACTS_CONSULTED" | "CONTACTS_AGENT_HUNG_UP_FIRST" | "CONTACTS_HANDLED_INCOMING" | "CONTACTS_HANDLED_OUTBOUND" | "CONTACTS_HOLD_ABANDONS" | "CONTACTS_TRANSFERRED_IN" | "CONTACTS_TRANSFERRED_OUT" | "CONTACTS_TRANSFERRED_IN_FROM_QUEUE" | "CONTACTS_TRANSFERRED_OUT_FROM_QUEUE" | "CONTACTS_MISSED" | "CALLBACK_CONTACTS_HANDLED" | "API_CONTACTS_HANDLED" | "OCCUPANCY" | "HANDLE_TIME" | "AFTER_CONTACT_WORK_TIME" | "QUEUED_TIME" | "ABANDON_TIME" | "QUEUE_ANSWER_TIME" | "HOLD_TIME" | "INTERACTION_TIME" | "INTERACTION_AND_HOLD_TIME" | "SERVICE_LEVEL")?,
@@ -3894,7 +3904,11 @@ module Aws
                                 ?segment_attributes: Hash[::String, {
                                     value_string: ::String?,
                                     value_map: Hash[::String, untyped]?,
-                                    value_integer: ::Integer?
+                                    value_integer: ::Integer?,
+                                    value_list: Array[
+                                      untyped,
+                                    ]?,
+                                    value_arn: ::String?
                                   }],
                                 ?customer_id: ::String
                               ) -> _StartChatContactResponseSuccess
@@ -4000,7 +4014,11 @@ module Aws
                                  ?segment_attributes: Hash[::String, {
                                      value_string: ::String?,
                                      value_map: Hash[::String, untyped]?,
-                                     value_integer: ::Integer?
+                                     value_integer: ::Integer?,
+                                     value_list: Array[
+                                       untyped,
+                                     ]?,
+                                     value_arn: ::String?
                                    }],
                                  ?client_token: ::String
                                ) -> _StartEmailContactResponseSuccess
@@ -4024,7 +4042,11 @@ module Aws
                                          segment_attributes: Hash[::String, {
                                              value_string: ::String?,
                                              value_map: Hash[::String, untyped]?,
-                                             value_integer: ::Integer?
+                                             value_integer: ::Integer?,
+                                             value_list: Array[
+                                               untyped,
+                                             ]?,
+                                             value_arn: ::String?
                                            }],
                                          ?attributes: Hash[::String, ::String],
                                          contact_flow_id: ::String,
@@ -4156,7 +4178,11 @@ module Aws
                                 ?segment_attributes: Hash[::String, {
                                     value_string: ::String?,
                                     value_map: Hash[::String, untyped]?,
-                                    value_integer: ::Integer?
+                                    value_integer: ::Integer?,
+                                    value_list: Array[
+                                      untyped,
+                                    ]?,
+                                    value_arn: ::String?
                                   }]
                               ) -> _StartTaskContactResponseSuccess
                             | (Hash[Symbol, untyped] params, ?Hash[Symbol, untyped] options) -> _StartTaskContactResponseSuccess
@@ -4364,7 +4390,11 @@ module Aws
                             ?segment_attributes: Hash[::String, {
                                 value_string: ::String?,
                                 value_map: Hash[::String, untyped]?,
-                                value_integer: ::Integer?
+                                value_integer: ::Integer?,
+                                value_list: Array[
+                                  untyped,
+                                ]?,
+                                value_arn: ::String?
                               }],
                             ?queue_info: {
                               id: ::String?
@@ -4801,6 +4831,10 @@ module Aws
                                          name: ::String,
                                          ?values: {
                                            string_list: Array[::String]?
+                                         },
+                                         ?purposes: Array[::String],
+                                         ?attribute_configuration: {
+                                           enable_value_validation_on_association: bool?
                                          }
                                        ) -> ::Seahorse::Client::_ResponseSuccess[::Aws::EmptyStructure]
                                      | (Hash[Symbol, untyped] params, ?Hash[Symbol, untyped] options) -> ::Seahorse::Client::_ResponseSuccess[::Aws::EmptyStructure]